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sibilities Oversee daily operations, ensuring seamless service Lead, support, and motivate front-of-house staff Personally take customer feedback and orders, ensuring guest satisfaction Maintain high service standards and team performance Train and mentor staff to enhance service quality Ensure compliance with health, safety, and hygiene regulations Assist with stock control and ordering as needed Work closely with management to improve efficiency and customer experience Requirements Right to work in the UK is mandatory Previous experience in a supervisory role in hospitality is essential Excellent communication and leadership skills Hands-on approach, leading by example on the floor Strong customer focus, engaging with guests and handling feedback professionally Ability to work in a fast-paced environment with a positive attitude Flexible availability, including evenings and weekends What We Offer Competitive salary plus tips A dynamic and friendly work environment Growth opportunities within the company Staff meals and discounts If you are passionate about hospitality and love providing top-notch customer service, we would love to hear from you.
FOH Weekend Supervisor | 4pm-10pm The Salad Project: £14 per hour | £12.50 per hour We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for a front of house Supervisor, hungry for exciting kitchen experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | FOH Supervisor 12-20 hours per week To work under our store managers To lead one service a day To help manage our team members To implement & improve service processes To monitor & implement hygiene best practices To help maintain our 5* hygiene rating Expectations | Efficiency, Communication, Energy Ability to steady the ship and prevent issues before they happen Leadership and communication skills Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Ensure service levels are maintained to the standards we expect Strong organisational skills Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Compensation | £14 per hour 30 days holiday package (including bank holidays) £100 ‘Refer a Friend’ scheme Performance based bonus Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows
We are looking for Commis Chef to join the team as part of CIPRIANI Family Full Time Commis Chef/ Chef De Partie (48 hours a week) Job Overview: We are seeking a passionate and motivated Commis Chef to join our culinary team. As a Commis Chef, you will work under the guidance of our experienced chefs, assisting in the preparation and cooking of dishes while learning valuable skills in a professional kitchen environment. This is an excellent opportunity for someone looking to start or develop their career in the culinary arts. Key Responsibilities: - Assist in the preparation of ingredients, including chopping, peeling, and washing, according to the needs of the kitchen. - Support the kitchen team in cooking and assembling dishes during service, ensuring high standards of quality and presentation. - Maintain cleanliness and organization of your workstation, following health and safety regulations. - Learn and adhere to all recipes, cooking methods, and kitchen procedures. - Assist in receiving and storing deliveries, ensuring proper stock rotation and inventory management. - Collaborate with other team members to ensure smooth kitchen operations and timely delivery of food. - Take part in kitchen training sessions and actively seek to improve your culinary skills. - Follow instructions from senior chefs and complete tasks efficiently and accurately. - Ensure that all kitchen equipment is used safely and maintained in good working order. Qualifications: - A passion for cooking and a strong desire to develop a career in the culinary industry. - Previous experience in a kitchen environment is a plus, but not required. - Basic knowledge of food safety and hygiene practices. - Ability to work in a fast-paced environment and handle pressure during busy service periods. - Strong attention to detail and a commitment to delivering high-quality work. - Excellent teamwork and communication skills. - Willingness to learn and take direction from senior chefs. - Flexibility to work various shifts, including evenings, weekends, and holidays. Benefits: - Competitive salary based on experience. - Opportunities for career growth and development within the company. - Access to training and mentoring from experienced chefs. - Staff meals and other perks such as uniform provision Apply today and join us as a Commis Chef/Chef De Partie CIPRIANI Restaurant is one of the most popular and successful Restaurant in Central London. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position
Store Manager | £37,500 per year | Sunday - Thursday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Store Manager 45 hours per week | Sunday - Thursday To lead a team of 30-40 members of staff in total To delegate tasks to your supervisors to ensure standards are maintained during all opening hours To help manage our team members' morale and happiness at work while guiding their career development To implement & improve service processes while constantly looking out for ways to improve the way we operate To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Ensure and enforce the use of current operating systems Assist in hiring and developing our staff to suit the needs of the store and the business To maintain control over the P&L of the restaurant To report any issues or wins to the management team To celebrate the staff wins To ensure proper maintenance of the store And most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food. Expectations | Efficiency, Communication, Energy Strong proficiency in organising a large team Ability to lead from the front while looking out for issues throughout the day Ability to steady the ship and prevent issues before they happen Communication skills, knowing when to use a firm hand or a softer approach Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Experience Requirements | 2 Years Ideally, you will have 2 years’ experience managing a team in a fast-paced environment within the hospitality industry Ability to commit full time A desire to make a career in hospitality
The Counter Soho - newly opened fine-casual restaurant in Soho is on a a lookout for experienced Senior Waiters! What you will be doing: Provide exceptional service to guests, ensuring a positive dining experience. Train new waitstaff on service protocols, menu items, and customer interaction techniques. Provide ongoing mentorship and support to junior staff, ensuring consistent service quality Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods. Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages. Communicate effectively with kitchen staff and management to ensure smooth operation. Coordinate with the front-of-house team to deliver seamless service during peak hours. Provide feedback to management regarding guest experiences, staff performance, and operational issues. Participate in staff meetings and contribute to discussions on service improvements. You have : 2+ years experiences in chef-led restaurant setting Ability to engage with guests in a friendly and professional manner. Strong problem-solving skills to handle customer complaints or issues effectively. Willingness to step in and assist colleagues when needed.
Are you a passionate nail technician? ✔ Yes If you said yes, then we know you deserve more! This is what is waiting for you at Salon Mari Chiswick ... ✅Hourly pay starting FROM £15 ✅Joining bonus worth £150 after a successful probation ✅Full reception support – so you can focus on what you love doing most ✅ Earn sales commission of 40% when reached targets ✅ Work with the Salon Manager to determine the best work-life balance for YOU ✅ FREE services worth £75 Self-employment options available APPLY TO JOIN US - with couple of lovely words about yourself and 5 photos of your work (client hands). Vacancy ends on 14th March 2025 We need you to have these qualities. • Gel Manicure and Pedicure + E-file qualification, • highly energetic and positive, • you have a desire to improve your skills, • prepared to help clients with products Looking forward to hearing from you!
Our client runs a chain of fresh, exciting, super-authentic Japanese Ramen Bars and are looking to hire a talented GM for their busy Carnaby location. The restaurant has a great team, all of whom are highly experienced and many of whom have been promoted from within. The current GM will be taking over at another site, this is a great opportunity for a dynamic individual with strong leadership skills to maintain and improve upon the current steady operations. The Offer: - Starting pay up to £40,000 depending on experience. - £300 monthly bonus based on K.P.I.s being met. - £1000 annual computer allowance. - 48 hour working week. - Private Healthcare scheme for you and your children. - Staff discounts. - Training and opportunities of career progression into a multi-site role. - Free team meals whilst on shift. - 25 days holiday (including Bank Holidays). - Closed on Christmas Day and New Year’s Day. - Optional pension scheme. The Role: - Oversee all aspects of the restaurant's operations, including food production, customer service, and staff management. - Develop and implement strategies to achieve business goals and increase profitability. - Ensure compliance with all health and safety regulations and maintain high standards of food safety and sanitation. - Manage inventory, order supplies, and control costs to maximize profitability. - Train and supervise staff members, providing guidance and support to ensure excellent customer service. - Create and maintain a positive work environment, fostering teamwork and employee development. - Handle customer complaints or concerns in a professional manner, striving to resolve issues to the satisfaction of all parties involved. - Ensure consistent quality of food preparation and service. - Monitor customer feedback and reviews, making necessary adjustments to improve overall guest satisfaction. Person Specification: - Ideally 4+ years’ experience in a similar role. No experience in Japanese dining is required as we will give you all the training you need. - Strong leadership skills with the ability to effectively manage a diverse team. - Excellent communication and interpersonal skills to interact with customers, employees, and suppliers. - In-depth knowledge of food safety regulations and best practices in food preparation. - Proven track record of achieving business targets and driving revenue growth. - Ability to work in a fast-paced environment while maintaining attention to detail. - Flexibility to work evenings, weekends, and holidays as required. - Technical prowess – knowledge of Lightspeed and MarketMan systems is an advantage.
We are seeking a dedicated and experienced Kitchen Supervisor to join our dynamic team in our Osteria (Italian wine bar). Your primary role will be to oversee the Kitchen team to ensure a smooth and profitable operation whilst delighting our customers. Key Responsibilities: 1. Ensure all dishes (ingredients and preparation) are always available and to spec: - assist the General Manager with ordering by providing quantity needed until such task can be delegated. - assist the General Manager with recipes, preparation guidelines and ensuring they are followed. - control food cost and wastage to contribute to profitability. 2. Training and quality control: - responsible for overseeing training for all new BOH team members. - ensure that the recipes provided by management, including presentation, are followed by BOH team members. - participate in monthly updates with Management where new dishes, training and/or improvements are discussed. 3. Health and Safety: - ensure that all rules and regulations applicable to Food Safety and Health and Safety are followed. - support the General Manager in making all necessary changes and updating relevant documents, such as allergens and new methods used in the Kitchen. 4. General supervisory duties: - ensure that the BOH team follows any rules as stated in the Company Handbook with the support of the General Manager. - assist the General Manager with kitchen rota and ensuring that we have the right amount of staff based on sales level. Skills: - Proven experience in food preparation and cooking. - Experience in managing small team to a budget. - Health and Safety certifications.
As a Registered Manager, you’ll be responsible for overseeing all aspects of our domiciliary care and supported living services. This includes ensuring our services meet CQC standards, managing the day-to-day operations, and leading a team to provide outstanding care. You will be key in driving continuous improvement, ensuring compliance, and making sure our services grow and thrive. Key Responsibilities: - Lead and support our care staff to ensure they provide high-quality, person-centered care. - Motivate and mentor the team to maintain a positive, professional, and caring attitude. - Ensure staff are properly trained and supported with regular supervision. - Make sure the service meets all CQC standards and regulatory requirements. - Regularly check care delivery and systems to make sure we are meeting our high-quality standards. - Lead the preparation for CQC inspections and ensure we maintain a good rating. - Oversee the creation and review of care plans, ensuring they meet the individual needs of each person. - Promote a culture where service users are treated with respect, dignity, and encouraged to maintain their independence. - Identify ways to improve the services and look for opportunities to expand. - Work with senior management to implement strategies for growth, ensuring we stay competitive and innovative. - Assist with the development of new services and business plans. - Organise regular training and development opportunities for staff. - Ensure all team members have the right skills and knowledge to provide exceptional care. - Support staff to progress in their careers within the company. - Build and maintain strong, positive relationships with service users, their families, and external professionals. - Represent the company at meetings and events to promote our services and expand our network. What we are looking for - Proven experience in senior care management or a similar role within an assisted living or nursing home environment. - Strong knowledge of medication administration protocols and health regulations related to care homes. - Excellent leadership skills with the ability to motivate and manage a diverse team effectively. - A compassionate approach to care with a genuine commitment to enhancing the quality of life for residents. - Relevant qualifications in health or social care management (e.g., NVQ Level 5 in Leadership for Health and Social Care). - Experience in dementia care is highly desirable. Essential Requirements: - Level 5 Diploma in Leadership for Health and Social Care or equivalent qualification (essential). - Experience as a CQC Registered Manager or in a similar management role in care. - Good understanding of CQC regulations and how to maintain compliance. - Proven ability to manage, lead, and motivate teams.Excellent communication skills and the ability to build relationships. - Passionate about providing high-quality care and supporting people to live independently. - Driving License is preferred Job Type: Full-time Pay: £28,000.00-£30,000.00 per year Free parking - onsite Monday to Friday Work Location: In person We value diversity and welcome candidates from all linguistic backgrounds. In addition to English, we encourage applicants who speak other languages, such as Bengali, Urdu, Hindi, or any other native languages. Fluency in additional languages is a valuable asset, particularly for supporting clients from multicultural backgrounds.
Assistant Manager | £35,000 per year We are The Salad Project, London’s answer to healthy food, served fast, served seasonally, and served with passion. Our Founders are as passionate about finding and nurturing our staff, as they are about the quality of our food, so we’re on the hunt for exceptional managers to join the team. Role | Assistant Manager Tuesday - Saturday To lead a team of staff and work hand in hand with the general manager To delegate certain tasks to your supervisors to ensure high standards are maintained To complete sufficient food preparation To help manage our team members' morale and happiness at work To implement & improve service processes, constantly look out for ways to improve the way we operate To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Ensure and enforce the use of current systems to operate The Salad Project Assist in developing our staff to suit the needs of the store and the business To report any wins or issues to the management team To ensure proper maintenance of the store Most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food Expectations | Efficiency, Communication, Energy Strong proficiency in organising a large team Ability to lead from the front while looking out for issues throughout the day Ability to steady the ship and prevent issues before they happen Communication skills, knowing when to use a firm hand or a softer approach Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Experience Requirements | 1 Year Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Ability to commit full time A desire to make a career in hospitality.
Job Title: Front House Staff Role Description: As our front house staff, you will be the dynamic face of our restaurant, ensuring every visitor enjoys an exceptional and memorable encounter with our authentic Japanese hospitality. You will drive productivity and efficiency in front-of-house operations while remaining flexible and enthusiastic in a fast-paced environment. Your proven work experience and innovative mindset will be essential in identifying new opportunities to enhance service quality and guest satisfaction. Join us in shaping a culture of excellence and continuous improvement at Gourmet Sushi! What we are looking for: We seeking individuals with the following qualities. -Highly motivated -Enthusiastic -Good work ethic -Well spoken English -Team player -1/2 years of experience in similar roles -Flexible -Works well in fast-paced environments
We are seeking a talented and passionate Kitchen Assistant to join our culinary team in. The ideal candidate will have a strong background in food preparation and production, with a keen eye for detail and a commitment to food safety standards. As a Kitchen Assistant you will assist in the daily operations of the kitchen, ensuring that all dishes are prepared to the highest quality and served promptly. Duties: Assist the Head Chef in managing kitchen operations, including food preparation and cooking. Adhere to food safety regulations. Prepare high-quality dishes in accordance with established recipes and presentation standards. Monitor inventory levels and assist in ordering supplies as needed. Ensure cleanliness and organisation of the kitchen, including proper storage of food items. Collaborate with the culinary team to develop new menu items and improve existing offerings. Maintain a positive working environment by fostering teamwork and communication among staff. Experience: Experience with Caribbean style food and cooking. Proven experience as a Kitchen Assistant or in a similar role within the hospitality industry. Strong knowledge of culinary techniques, food preparation, and food safety practices. Excellent organisational skills with the ability to multitask in a fast-paced environment. Passion for cooking and creativity in developing new dishes. Culinary qualifications or relevant certifications are advantageous but not essential. If you are ready to take your culinary career to the next level and thrive in a dynamic kitchen environment, we encourage you to apply for this exciting opportunity as a member of the culinary team.
Pittagoras is seeking a vibrant, ambitious, and dedicated individual to join our team as a Store Manager for our new site in Canary Wharf. Pittagoras is expanding and needs a leader to ensure smooth and efficient daily operations while training and developing our team. This role is essential for optimizing store operations, maintaining high customer satisfaction, and upholding the quality standards Pittagoras is known for. Role Purpose: Our Store Managers ensure our operations run smoothly, providing a memorable and magical place to work. As a Store Manager, you will model excellence in food preparation and service, ensuring a unique customer experience. You will also train new team members to uphold our high standards, making Pittagoras an employer of choice. Key Responsibilities: ● Service Preparation: Ensure the store is set up and ready for each service with the right amount of gyros on the spit and prep, balancing quick service needs with food cost management to avoid wastage. ● Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and protective clothing as required. ● Quality Management: Adhere to the gyros and prep management system according to the prep guide, ensuring our gyros meet the highest quality standards. ● Team Development: Recruit, train, and coach new starters and current team members to Pittagoras standards. ● Store Standards: Monitor all sections of the store and report any poor performance to the Operations Manager. Follow all Pittagoras systems and processes, including compliance with Food and Hygiene standards, Health & Safety, and opening and closing procedures. ● Profitability: Contribute to Pittagoras' profitability by following recipes and controlling food costs and wastage. Manage P&L budgets and profitability of the business. ● Scheduling and Ordering: Create weekly rotas, manage holiday cover, and order from suppliers according to par levels. Requirements: ● Proven management experience. ● Good command of the English language. ● Food safety level 2 certification. Competency/Behavioural Indicators: General Overview: ● Be a great team player and possess a high level of flexibility. ● Exhibit a professional attitude and approach, aligned with our company values. ● Display a can-do attitude with a sincere and courteous approach to customers and team members. ● Have a passion for cooking and customer service, aspiring to deliver the highest quality. ● Possess excellent communication skills and a strong customer service ethic. ● Be flexible regarding availability to work hours and location. ● Our Behaviors: ● Creating Empathy ● Building Confidence ● Making it Happen ● Processing Information ● Improving Performance ● Creating Ideas ● Facilitating Interactions ● Gathering Information ● Growing Talent ● Influencing Others People Management Responsibility: ● Direct and Indirect Reports: ● Manage a team of 6-10 people.
As Assistant General Manager, you will work alongside the General Manager to oversee daily operations and lead the Amber team. This role requires a hands-on management style, strong understanding of restaurant operations and cost control. You will be ensuring high service standards, team engagement, and operational efficiency. This position demands strong leadership, problem-solving skills, and most importantly passion for hospitality and to never compromise when it comes to quality. Key responsibilities Oversee daily restaurant operations alongside the General Manager, ensuring smooth service and high hospitality standards. Inspire, train, and support the team, fostering a positive and professional work environment. Maintain an exceptional guest experience, ensuring top-quality food, drinks, and service. Support financial performance by assisting with cost control, and revenue growth. Work closely with the kitchen and bar to maintain quality, consistency, and efficiency. Assist with recruitment, training, and staff development to build a strong and engaged workforce. Ensure full compliance with health & safety regulations, licensing laws, and company policies. Implement operational improvements and contribute creative ideas to enhance efficiency and guest satisfaction. Key requirements Minimum 2 years of experience as an Assistant General Manager, Restaurant Manager, or Supervisor role in a high-quality food and beverage restaurant. To be flexible in terms of hours and days to work. Passion for creating outstanding guest experiences and delivering exceptional service. Strong understanding of restaurant operations, cost control, and revenue management. Ability to train, mentor, and motivate a team while fostering a collaborative work environment. A proactive mindset with the ability to handle challenges and find effective solutions. We offer a competitive salary and a balanced life. Your hourly wage will be between £18 - £21 per hour, including Tronc. You will work on a mix of shifts and an average 40-45 hours per week including weekends.
Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Head Waiter at Fallow, you will play a key leadership role in delivering an exceptional dining experience, ensuring seamless service, and mentoring the front-of-house team. With a deep understanding of our menu, service standards, and guest expectations, you will lead by example to create a warm, professional, and memorable experience for every guest. Key responsibilities: - Oversee and support the front-of-house team to maintain outstanding service standards. - Provide warm, attentive, and knowledgeable service, ensuring guests feel valued. - Guide guests through the food and drink menus with expert recommendations and pairings. - Coordinate with the kitchen and bar teams to ensure smooth communication and timely service. - Maintain high levels of organization, cleanliness, and adherence to health and safety regulations. - Assist in training and mentoring junior team members, fostering a culture of excellence. - Handle guest inquiries, requests, and concerns with professionalism, ensuring swift resolution. - Support management with service operations, including opening and closing procedures. About you: - Proven experience as a Head Waiter or senior front-of-house role in a high-quality, fast-paced restaurant. - Passion for hospitality, food, sustainability, and delivering outstanding guest experiences. - Strong leadership, communication, and interpersonal skills. - Attention to detail, problem-solving ability, and the capacity to thrive under pressure. - A proactive, team-oriented attitude with a commitment to continuous improvement. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - No structured uniform, celebrate your individuality. - Staff meal during your shift. - Holiday increment with length of service. - Enhanced parental leave. - Sabbaticals. - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Job Description: We are Honest Greens, an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredible delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. The Restaurant Director is responsible for overseeing all aspects of the restaurant’s operations, ensuring an exceptional guest experience, driving revenue growth, and maintaining high operational standards. They will lead and develop the team, manage budgets, and ensure that the restaurant aligns with the brand’s vision and values. RESPONSABILITIES Operational Management: - Oversee the restaurant's daily operations, ensuring efficiency and service excellence. - Implement and uphold brand standards in food quality, service, and ambiance. - Monitor and optimize restaurant performance through KPIs and guest feedback. Team Leadership & Development: - Recruit, train, and develop a high-performing team. - Foster a strong culture of leadership, teamwork, and accountability. - Conduct regular team meetings and performance evaluations. Financial & Business Management: - Manage budgets, control costs, and maximize profitability. - Optimize inventory, labor, and operational expenses. - Identify business opportunities to increase sales and customer retention. Guest Experience & Brand Representation: - Ensure outstanding customer service and resolve guest concerns proactively. - Maintain a high level of hospitality and brand alignment in all guest interactions. - Oversee marketing initiatives and community engagement efforts. Compliance & Safety: - Ensure adherence to health, safety, and food hygiene regulations. - Maintain a clean, organized, and compliant restaurant environment. - Implement risk management procedures to safeguard staff and guests. REQUIREMENTS - Minimum 5 years of experience in a senior restaurant management role. - Strong leadership, communication, and problem-solving skills. - Proven ability to manage P&L, budgets, and operational costs. - Passion for hospitality, guest experience, and team development. - Ability to thrive in a fast-paced and dynamic environment. WHAT WE OFFER 🍽️ Up to €300 meal credit to enjoy in our restaurants. 🥑 50% discount in all our locations. 🎳 Monthly “cultural” outings with the team. 🎟️ Fun corporate events throughout the year. 🚀 Internal growth opportunities within the company. 📚 Ongoing training to enhance your skills. 🌍 The chance to join a rapidly expanding company.
If you are enthusiastic about self-development and embrace opportunities to improve your skills and knowledge whenever possible, you could build a long and rewarding career as a Sous Chef, progressing to a role as a Head Chef if desired. A Sous Chef reports directly to the Head Chef. The role is made up of many varying responsibilities including: Directing the food preparation process and delegating tasks Cooking and preparing high quality dishes Assisting the Head Chef to create menu items, recipes and develop dishes Supervising all kitchen stations Supervising, motivating and working closely with other Chefs of all levels Being responsible for health and safety Being responsible for food hygiene practices Ensuring food quality and excellent standards are maintained for all dishes created Assisting with determining food inventory needs, stocking and ordering Ensuring the kitchen meets all regulations including sanitary and food safety guidelines To land a job as a Sous Chef you will need: Level 1 and 2 Food Safety Awards Level 2 Health and Safety in the Workplace Award Minimum 2 years relevant experience Awareness of manual handling techniques Awareness of Control of Substances Hazardous to Health Regulations (COSHH) and chemical safety Experience of kitchen equipment Experience of dangerous equipment such as knives Competent level of English spoken and written
We are Honest Greens, an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredible delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. The Head Chef is responsible for the overall management of the kitchen, ensuring operational excellence, dish quality, and adherence to brand standards. They will supervise the kitchen team, control costs, and ensure compliance with food safety and hygiene regulations. RESPONSABILITIES Kitchen Management: - Oversee daily kitchen operations, ensuring efficiency and quality in service. - Coordinate the preparation and presentation of dishes according to established standards. Team Management: - Lead, train, and motivate the kitchen team to maintain a positive and productive work environment. - Assign tasks and responsibilities within the team to ensure efficient workflow. - Evaluate team performance and provide feedback for professional development. Cost and Supplier Management: - Control the kitchen budget, optimizing costs without compromising quality. - Supervise inventory and place orders for raw materials based on service needs. - Maintain good relationships with suppliers to ensure quality and efficiency in sourcing. Safety and Hygiene: - Ensure compliance with food safety regulations and occupational risk prevention. - Supervise proper food storage and handling to prevent waste and contamination. - Keep the kitchen in optimal conditions of cleanliness and order. REQUIREMENTS - Minimum 3-5 years of experience in similar positions within the hospitality industry. - Advanced knowledge of cooking techniques and team management. - Strong leadership, organizational, and problem-solving skills. - Ability to work under pressure in fast-paced environments. - Knowledge of cost control, recipe costing, and food safety regulations. - Passion for gastronomy and culinary innovation. WHAT WE OFFER 🍽️ Up to €300 meal credit to enjoy in our restaurants. 🥑 50% discount in all our locations. 🎳 Monthly “cultural” outings with the team. 🎟️ Fun corporate events throughout the year. 🚀 Internal growth opportunities within the company. 📚 Ongoing training to enhance your skills. 🌍 The chance to join a rapidly expanding company.
We are seeking reliable, energetic individuals to join our team as Product Testing Reviewers! In this role, you will receive company-provided funds to purchase assigned items from various stores. After testing the products, you’ll be required to leave honest, detailed reviews to help improve the customer experience and product quality. This is a high-paying opportunity with minimal hours, offering flexibility in choosing your working days. Responsibilities: • Use company-provided funds responsibly to purchase assigned items. • Test and evaluate products based on provided guidelines. • Write detailed and honest reviews for the products purchased. • Provide feedback on your shopping and product-testing experience. • Adhere to deadlines and follow company procedures. Requirements: • Must be 18 years or older. • Energetic, positive attitude with strong attention to detail. • Trustworthy and capable of handling company funds responsibly. • Strong written communication skills for writing reviews. • Ability to follow instructions and meet deadlines. • Reliable access to transportation for in-store purchases or online shopping. What We Offer: • High pay for minimal hours of work. • Flexible schedule to fit your lifestyle. • Free products to test and keep. • Opportunity to contribute to improving product and customer experiences.
Caminata, a well-established independent and very busy Italian restaurant, is looking for an experienced Pasta Chef that is able to cover pasta and pizza station when needed to join our team! If you are an experienced culinary professional, with a love for high-quality cuisine, this is the perfect opportunity for you Salary: £16 - 18 per hour Plus share of service charge Key Responsibilities: - Work together with our Head chef, Prepare and cook dishes to the highest standard and be able to cover our pasta section maintaining consistency and quality - Manage kitchen operations, ensuring a clean, organized, and safe work environment - Collaborate with the team to create new menu items and improve existing dishes - Ensure compliance with food hygiene and safety standards - Cover Pizza station when needed Requirements: - Proven experience as a Chef in a fast-paced kitchen - Passion for cooking and creating exceptional dishes - Ability to work efficiently under pressure - Knowledge of food safety regulations If you’re ready to bring your culinary talents to a thriving restaurant with a growing reputation, we want to hear from you! Join us at Restaurant Caminata and be a part of a team where your skills and dedication are valued!
The right candidate will have a passion for hospitality and the ambition to continue to develop their career with us. Job details: - Be the face of the brand known for its warm welcome, conviviality and hospitality - Excellent knowledge of wine, cocktails and service to maximise our guest journey - Proven past experience in high volume restaurants in London - Ensure restaurant is impeccably presented and kept to a high standard - Approach hospitality with a friendly and curious mindset, looking for improvement in everything we do - Enhance guest experience by nurturing relationships and celebrating our loyal members - Maintain brand standards by checking the quality and consistency - Strong team ethic - Be proud to give everyone a memorable experience Your Rewards: - We guarantee plenty of opportunities for career progression and advancement - Highly competitive salary - Complimentary breakfast and dinner during shifts - 'Refer-a-friend’ cash incentive scheme - Employee of the month rewards - Internal Training and career development - Yearly Staff award ceremony and party
As a Front of House/Kitchen Assistant at our takeaway shop, you will play a pivotal role in ensuring the smooth operation of both the kitchen and customer service areas. Your dedication to maintaining high-quality food preparation standards and creating a welcoming atmosphere for our customers is essential to our success. Key Responsibilities: Front of House: • Greet customers with a warm and friendly demeanor. • Take orders accurately and efficiently, ensuring special requests are noted. • Maintain a clean and organized front of house area, including dining and service areas. • Assist customers with inquiries, provide menu recommendations, and ensure their satisfaction. • Handle customer payments and transactions with precision. • Uphold excellent customer service standards and address customer concerns professionally. • Collaborate with kitchen staff to ensure timely food preparation and delivery. Kitchen: • Ensure food safety and sanitation standards are met at all times. • Maintain kitchen equipment and utensils in good working condition. • Assist in inventory management and restocking supplies as needed. • Work closely with the kitchen team to coordinate orders efficiently. Qualifications: • Minimum of 3 years of experience in both front of house and kitchen roles. • Demonstrated ability to multitask in a fast-paced environment. • Excellent communication and interpersonal skills. • Strong attention to detail in both food preparation and customer service. • Knowledge of food safety and hygiene practices. • Ability to stand for extended periods and lift moderately heavy objects. • A positive and outgoing personality with a commitment to excellent service. If you are a passionate individual with extensive front of house and kitchen experience, we encourage you to apply for this exciting opportunity. Join our team and contribute to delivering exceptional service and delicious cuisine to our valued customers. After Hours is an equal opportunity employer. We welcome diversity and are committed to creating an inclusive workplace for all employees. We are an American / Caribbean soulfood takeaway, known for our late opening. There are the shift below that’s needed but can change Shift starts from 8pm -4-am weekends Weekday 6pm- 2am. Afternoon 2-8 ( once fully trained ) Payment is paid per week We are a company that do bonus schemes and reward for hard work, and increase pay when we see improvements and determination. Salary: From £13.00 per can increase due to experience
Part Time Kitchen Team Member needed for a busy but fun cocktail bar in SW11. Schedule: - Wednesday to Sunday: Regular shifts and covering other members of the kitchen team as required - We're seeking an enthusiastic and skilled individual to contribute to our kitchen's success and deliver exceptional dining experiences to our guests. - If you have experience in kitchens and enjoy the buzz of service, we will have plenty of work to suit you! - If you are interested in trying new environment and expanding your skill set, we're the place for you! - About the role: - Preparing specific food items and meal components at your - Collaborating with the rest of the culinary team to ensure high-quality food and service. - Keeping your area of the kitchen safe and sanitary. - Improving your food preparation methods based on feedback. - Assisting in other areas of the kitchen when required Qualifications - Previous experience in a similar kitchen environment - Strong background in food preparation and cooking techniques - Knowledge of proper food storage and rotation practices - Understanding of health and safety regulations in a kitchen setting - Strong communication and teamwork skills - Flexibility to work various shifts, including evenings, and weekends - Right to work in the UK - We are paying up to £15 depending on experience + Service charge. - This position is available immediately. PLEASE NOTE: ALL APPLICANTS NEED TO INCLUDE A CV.
Job description Are you an experienced Food Chef & Trainer who is looking for the next challenge in your career? Are you interested to work for a Food-Tech company offering an enriching experience and rewarding career growth? Do you have the skills, experience, and passion to work in a fast-paced and dynamic environment? If so, we have an exciting opportunity for you! Hungry for a challenge? That’s good, because at Cook’d Brands we are growing rapidly and have abundant opportunities. We are a highly regarded Cloud Kitchen brand with a mission to become the leading virtual brand within the industry. Our mission? To empower every food moment around the world, whether it’s through customer service, account management or even deliveries. About this role: We provide the platform and tools to help our partners increase their visibility online and increase revenue by providing additional brands to their existing takeaway/restaurant as delivery only. As a Field Food Chef & Trainer, you will be fully accountable for training and setting up new stores and provide them with ongoing support and retraining as required. You will also be accountable for the development and growth of your area, driving both consumer choice and increased revenue to maximise your partners orders. Yo You will act as a trusted advisor to your partners in your region. Location - UK Wide Role Responsibilities: - Deliver on-site trainings and demonstrations to the clients (group and 1-1) and support sales team with any potential leads. - Support new locations with check-ins for the first 12 weeks of launch - Gain a thorough understanding of our products and services on a continual basis. - Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors - Ensure the timely and successful delivery of our product / system training according to customer needs and objectives. - Establish efficient ways of working and managing end to end delivery of training and continuous progress review across all of your accounts. - Provide mystery shops to ensure quality and service is maintained - Mentor and prioritise order growth for activated restaurants, promoting business efficiency and growth - Take ownership and accountability of your region and focus on positive growth Role Requirements: - Kitchen experience in cooking or being head of a fast food kitchen - Focus on building and proactively managing relationships with the existing Key Accounts as well as with any potential customers - Result-oriented and customer focussed - Excellent communication, presentation and organisational skills - Self-motivated, pro-active and enthusiastic when dealing with customers. - Passion for continuous learning and self-improvement - Attention to detail, multi-tasking and quick learner - Ability to prioritise workload and ensure timely completion of processes - Must be driven to take on additional responsibilities or challenges - Possession of a full UK driving licence - Must be able to travel (essential to this role) – expenses and mileage will be paid / reimbursed. Should have access to own car and hold a valid UK driving license What you’ll get with Cook’d Brands: - Real impact on the company growth and implemented solutions. - People-first culture that supports innovation and encourages people to move forward. - A great learning environment dedicated to fostering both organisational and personal growth, and help you shape a rewarding and fulfilling career path. - Flexible working hours and remote/hybrid work arrangements - Friendly work environment - Social events and team building activities.
Job description We are looking for a super star experienced Restaurant Manager to join our vibrant team! We have an exciting opportunity to join the team at our 40 cover fresh pasta restaurant within the vibrant bustle of Brixton Market SW9. The Concept: La Nonna Pasta Fresca serves traditional Italian pasta dishes in a contemporary open kithcen setting. All of our pasta and sauces are made in house each day with true Italian passion, only using the freshest of ingredients. We need a Manager who will: Be responsible for the day to day activities at the restaurant Lead, coach and develop a successful team who take pride in their work Set standards to consistently deliver the best quality food and outstanding service to all Work with us to build an exceptional reputation and hunger for our food! The Ideal Candidate will: Be passionate about food and delivering a first class customer experience Have at least 3 years experience in a Assistant Manager position, and/or 1 year experience as a restaurant manager Be an exceptional communicator Have a great work ethic that they can instill in others Have experience of leading a successful team in a fast paced environment Be calm under pressure, and work using their own initiative Experience of working in a fresh pasta restaurant is a real bonus! Job Description Operational Management Oversee daily restaurant operations, ensuring smooth and efficient service. Maintain high standards of food quality, presentation, and hygiene. Ensure compliance with health and safety regulations, including food safety and sanitation. Manage restaurant inventory, ordering supplies as needed to prevent shortages or excess stock. Monitor and optimize restaurant expenses, controlling waste and managing cost-effective practices. Team Leadership & Development Recruit, train, and supervise restaurant staff, fostering a positive and productive work environment. Schedule and manage shifts, ensuring adequate staffing levels for peak hours. Provide coaching and performance evaluations to maintain high team morale and efficiency. Address employee concerns and maintain open communication within the team. Customer Service & Satisfaction Ensure outstanding customer service, handling complaints and resolving issues promptly. Monitor customer feedback and implement improvements to enhance the dining experience. Develop and maintain relationships with regular customers and the local community. Financial & Sales Performance Monitor sales, revenue, and profitability, identifying areas for improvement. Implement strategies to increase customer traffic, average spend, and repeat business. Work with marketing and promotions to attract new customers and enhance brand visibility. Compliance & Administration Ensure compliance with licensing laws, health and safety regulations, and labor laws. Maintain accurate financial records, including payroll, budgets, and sales reports. Collaborate with senior management or owners to set goals and achieve business objectives.
Job Title: Product Testing Reviewer Job Type: Part-Time, Flexible Job Description: We are seeking reliable, energetic individuals to join our team as Product Testing Reviewers! In this role, you will receive company-provided funds to purchase assigned items from various stores. After testing the products, you’ll be required to leave honest, detailed reviews to help improve the customer experience and product quality. This is a high-paying opportunity with minimal hours, offering flexibility in choosing your working days. Responsibilities: • Use company-provided funds responsibly to purchase assigned items. • Test and evaluate products based on provided guidelines. • Write detailed and honest reviews for the products purchased. • Provide feedback on your shopping and product-testing experience. • Adhere to deadlines and follow company procedures. Requirements: • Must be 18 years or older. • Energetic, positive attitude with strong attention to detail. • Trustworthy and capable of handling company funds responsibly. • Strong written communication skills for writing reviews. • Ability to follow instructions and meet deadlines. • Reliable access to transportation for in-store purchases or online shopping. What We Offer: • High pay for minimal hours of work. • Flexible schedule to fit your lifestyle. • Free products to test and keep. • Opportunity to contribute to improving product and customer experiences. How to Apply: If you’re interested in this exciting opportunity and meet the requirements, apply now to join our team of Product Testing Reviewers!
FTA Parrilla Job Description Position: Chef de Partie Responsible to: Head Chef/Directors – Martin Anderson and Curtis Bell Location: Paddington, London Salary: Dependent on Experience ABOUT US From the Ashes is a BBQ and Smokehouse based in East London, focussing on sustainable whole animal butchery. The pandemic gave Martin Anderson and Curtis Bell the opportunity to come together to start From the Ashes BBQ in June 2020, serving nose to tail BBQ out of their Hatch in Hackney Wick. After meeting in Temper Soho in 2019, Curtis and Martin worked together to share their combined passion for BBQ and the outstanding produce the UK farm industry has to offer. From the Ashes has now moved to a permanent home in 5 Points Brewery, continuing to give the people of Hackney their BBQ fix. With this success, From the Ashes is now opening a new site in Market Halls Paddington, an Argentinian style grill: From the Ashes Parrilla. This will be a fast paced food court style marketplace, focussing on Picanha steaks and grilled chicken served with fries and salad. The Role The Chef de partie is responsible for food preparation, maintaining consistent standards whilst helping chefs to develop menu’s. You will assist the head chef and sous chefs with the successful running of the kitchen ensuring all recipes are followed along with food practices to ensure guest satisfaction. Responsibilities Preparation, production, and service of food to the standard required in a timely and efficient manner. Practice and promote effective teamwork and communication amongst your direct work colleagues and colleagues in other departments. Ensure compliance with inhouse HACCP and food hygiene, health, and safety systems to ensure compliance. Completing duties with an attitude of always striving to exceed standards to promote improvements and raise the quality of feedback from all guests. To maintain the day-to-day operational standards of the kitchen To manage own kitchen section during service To take responsibility covering all areas of kitchen operations. To prepare reports including recording food temperatures. Position Requirements Experience managing the preparation and cooking of food in the kitchen. Must have excellent diligence Disciplined, keen to share your knowledge and learn new skills Strong dedication to your craft Have good working relationships, rise to the challenge, and adapt well to change Be enthusiastic about your career, collaborator & trustworthy Professional attitude always Whatever your experience, if you’re passionate, reliable and aspire to be great, we’d love to hear from you so please apply today! Please note all candidates must have the right to live and work in the UK and possess a strong level of written and spoken English. Job Types: Full-time, Permanent Part-time, Permanent
Part Time Kitchen Team Member needed for a busy but fun cocktail bar in SW11. Schedule: - Friday to Sunday: Regular shifts - Weekdays: Occasional coverage for the head chef or kitchen staff. We're seeking an enthusiastic and skilled individual to contribute to our kitchen's success and deliver exceptional dining experiences to our guests. If you have experience in kitchens and enjoy the buzz of service, we will have plenty of work to suit you! If you are interested in trying new environment and expanding your skill set, we're the place for you! About the role: Preparing specific food items and meal components at your Collaborating with the rest of the culinary team to ensure high-quality food and service. Keeping your area of the kitchen safe and sanitary. Improving your food preparation methods based on feedback. Assisting in other areas of the kitchen when required. Qualifications Previous experience in a similar kitchen environment Strong background in food preparation and cooking techniques Knowledge of proper food storage and rotation practices Understanding of health and safety regulations in a kitchen setting Strong communication and teamwork skills Flexibility to work various shifts, including evenings, and weekends Right to work in the UK We are paying up to £15 depending on experience + Service charge. This position is available immediately. PLEASE NOTE: ALL APPLICANTS NEED TO INCLUDE A CV.
Job Description: We are seeking a dedicated and enthusiastic Teaching Assistant to join our dynamic team in a London-based school. The successful candidate will support teachers in delivering high-quality education and provide assistance to students to enhance their learning experience. This role is an excellent opportunity for individuals passionate about education and looking to make a positive impact in a school environment. Key Responsibilities: Assist teachers in preparing and delivering engaging lessons. Provide one-on-one or small group support to students who require additional help. Help maintain a positive and inclusive learning environment. Support students with special educational needs (SEN) and work closely with the SEN Coordinator. Supervise students during lessons, break times, and school outings. Assist with classroom management and behavior support strategies. Prepare learning materials and classroom resources as required. Provide feedback to teachers on student progress and areas for improvement. Support students' social and emotional well-being, promoting positive behavior. Collaborate with teachers, parents, and other school staff to ensure student success. Requirements: Previous experience as a Teaching Assistant or in a similar role (desirable but not essential). A relevant qualification (e.g., CACHE Level 2/3, NVQ, or equivalent) is an advantage. Strong communication and interpersonal skills. Ability to work effectively as part of a team. A patient, nurturing, and empathetic approach to working with children. A passion for education and helping students reach their full potential. An understanding of safeguarding and child protection procedures. A valid DBS check (or willingness to obtain one). Benefits: Competitive salary package. Opportunities for professional development and career progression. Supportive and friendly working environment. Paid holidays and pension contributions. The chance to make a meaningful difference in students’ lives. How to Apply: If you are passionate about education and meet the above criteria, we would love to hear from you! Please submit your CV and a cover letter outlining your suitability for the role.
If you are enthusiastic about self-development and embrace opportunities to improve your skills and knowledge whenever possible, you could build a long and rewarding career as a Prep Chef, progressing to a role as a Head Chef if desired. A Prep Chef reports directly to the Head Chef. The role is made up of many varying responsibilities including: Directing the food preparation process and delegating tasks Cooking and preparing high quality dishes Assisting the Head Chef to create menu items, recipes and develop dishes Supervising all kitchen stations Supervising, motivating and working closely with other Chefs of all levels Being responsible for health and safety Being responsible for food hygiene practices Ensuring food quality and excellent standards are maintained for all dishes created Assisting with determining food inventory needs, stocking and ordering Ensuring the kitchen meets all regulations including sanitary and food safety guidelines To land a job as a Prep Chef you will need: Level 1 and 2 Food Safety Awards Level 2 Health and Safety in the Workplace Award Minimum 2 years relevant experience Awareness of manual handling techniques Awareness of Control of Substances Hazardous to Health Regulations (COSHH) and chemical safety Experience of kitchen equipment Experience of dangerous equipment such as knives Competent level of English spoken and written
Following a successful pop-up, chef owners Jack Croft and Will Murray officially launched FOWL in October 2023, which can be found just around the corner from their flagship restaurant Fallow St. James’s. FOWL restaurant celebrates the nation’s favourite bird through an all-in, beak-to-feet menu concept, with the addition of monthly specials brought to you in collaboration with an epic line up of foodie icons. Offering both indoor and outside dining, FOWL is open for Lunch, Dinner & Cocktails. As a Sous Chef at Fowl, you will work closely with our Head Chef, bringing your culinary expertise and leadership to create an exceptional dining experience. You will play a key role in maintaining the highest standards of food quality, innovation, and sustainability, helping to shape a dynamic and forward-thinking kitchen. Key responsibilities: - Lead and manage the kitchen team with the Head Chef, ensuring a high standard of food preparation, presentation, and service. - Continuously assess and improve kitchen processes to enhance efficiency and quality. - Manage food and labour costs, including stock takes, to ensure profitability and budget targets are met. - Organize and rotate stock meticulously, ordering according to guidelines set forth by the Purchasing Team. - Work closely with the General Manager and front-of-house team to ensure a seamless experience for customers. About you: - Previous experience as a Sous Chef in a high-quality, fast-paced kitchen. - A passion for sustainability and innovative cooking techniques. - Strong leadership skills with the ability to train and develop a team. - Excellent organizational and time management abilities. - A collaborative mindset and a commitment to creating a positive kitchen culture. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
The Company Le Bab is the original modern kebab restaurant, offering refined seasonal kebabs in London since 2015. We take inspiration from traditional kebab styles, incorporating classical fine dining techniques and global gastronomic influences. Our kebabs are made from free-range British meat and top seasonal produce, paired with modern mezze, curated craft beers, and exciting cocktails. Our Values Hospitality: We believe in fostering a culture of compassion, care, and hospitality within our restaurant and community. It’s key to our success and builds positive relationships with customers, suppliers, and the wider community. Continuous Improvement: We monitor key performance metrics to assess and improve all aspects of our business, always striving for growth and excellence. Creativity: Staying ahead of culinary and service trends is essential. We encourage team members to contribute ideas that elevate both the food and customer experience. Work Hard: Enthusiasm and pride in our work are fundamental to maintaining a positive, supportive, and ambitious culture. Your Role As Assistant General Manager, you will support the General Manager in delivering an exceptional guest experience and overseeing daily operations. From managing staff and inventory to ensuring top-tier customer service, your leadership will be essential in maintaining high standards and cultivating a vibrant atmosphere. This role requires a hands-on leader who thrives in a fast-paced environment while staying true to our values. Career Progression: Our Assistant General Managers are viewed as “General Managers in waiting,” and we expect them to uphold and promote the culture that allows teams to thrive. This role offers the opportunity to shine in the absence of the General Manager, showcasing leadership qualities that will lead to future growth within the company. We offer extensive on-the-job training and opportunities for advanced apprenticeships to develop structured managerial skills. Core Responsibilities: Leadership & Team Management: Lead by example, setting a strong work ethic and promoting compassion, integrity, and collaboration within the team. Deputise for the General Manager in their absence. Manage busy shifts and maximise restaurant covers. Conduct and record team briefings before shifts. Communicate effectively with the restaurant team using official apps. Motivate and mentor the team to achieve company targets. Participate in training sessions and co-create quarterly staff meetings. Ensure all compliance training is completed on time. Assist with recruitment, interviews, and performance reviews for restaurant staff. Operational Excellence: Oversee the daily operations to ensure efficiency and quality. Lead shifts on the floor and ensure smooth operations. Manage opening and closing shifts as needed. Maintain cleanliness and presentation standards across the restaurant. Approve shifts, record incentives, and manage tip data. Conduct weekly bar stock counts and assist with inventory management. Support the Head Chef and the BOH (Back Of House) team. Guest Experience & Hospitality: Champion exceptional customer service and ensure every guest has a memorable experience. Handle customer complaints professionally and ensure swift resolutions. Continuous Improvement: Regularly assess restaurant performance to identify opportunities for growth. Encourage the team to contribute ideas that drive innovation and improve the customer experience. Coach team members through onboarding and ongoing development. Maintain high levels of product knowledge for both food and beverages. Conduct spot checks on food quality and provide feedback. Financial Management: Manage the restaurant’s budget, staffing, and inventory to ensure profitability. Monitor labor costs to align with financial forecasts. Control stock, waste, and staff meals/discounts efficiently. Collaborate with the Ops Manager and Marketing team to drive sales and implement marketing strategies. Adjust rota staffing levels during quieter periods to optimize efficiency.
Urban Rose are looking for a beauty therapist for our Chiswick west london store. This role is perfect for someone passionate about beauty and wellness, dedicated to making clients look and feel their best. If you have a keen eye for detail, excellent interpersonal skills, and a commitment to high standards, we would love to hear from you! About the position: We are currently looking for a full-time beauty therapist, specialising in manicures and pedicures, waxing, lashes & threading. As a Beauty Therapist, you’ll play a crucial role in providing exceptional beauty treatments and services to our clients. You must be able to create a welcoming and relaxing atmosphere for clients from the moment they enter the salon. Conduct thorough consultations with clients to understand their specific needs and preferences. Address any client concerns or questions with professionalism and empathy, ensuring they leave satisfied with their experience. Recommend suitable treatments based on individual requirements. Product Knowledge: Stay updated with the latest beauty trends and techniques to provide informed recommendations to clients. Educate clients on post-treatment care and suggest MDL products that can enhance and prolong their results. Sanitation and Hygiene: Maintain a clean and organised work environment, ensuring all tools and equipment are sanitised according to health and safety standards. Follow all hygiene protocols to provide a safe and comfortable experience for clients. Team Collaboration: Work collaboratively with other beauty therapists and staff members to ensure smooth operation of the salon. Participate in team meetings and training sessions to continuously improve skills and service quality. Fulfill ad-hoc tasks as directed by the line manager. Beauty Treatments: While not essential, it is advantageous to have experience in performing the following beauty treatments in a professional work environment: Eyebrow Tinting Facial and Body Waxing Lash and Eyebrow Tinting Eyelash Lifting and Brow Lamination Full Body Massage & Facials. Our requirements You will need to meet these requirements to be eligible for the position. Minimim Level 2 Beauty Therapy Qualification Minimim 2 years’ Spa/Clinic experience Exceptional people skills dealing with all customers in a warm and friendly manner The ability to work under pressure and have good time management skills Ablility to work efficiently and be self-motivated Have a positive ‘can do’ attitude Be capable of building strong and professional relationships Our offer This position comes with the following benefits and compensation. A competitive salary. A friendly team with exposure to all parts of the business Opportunities for career progression and transfers across the group Training on brands such as Elemis, Margaret Dabbs, Hydra Facial & more! Increase in holiday entitlement with longevity Commission on all retail products sold Company pension scheme Staff discount on products and treatments Employee referral scheme our exclusive one Wembley Park app where you can get discounts on shops such as Nike, Tommy Hilfiger and so much more.
Fulfillment & Operations Executive Location: London, UK Job Type: Full-time, Office-based About Us Welzo is a fast-growing healthcare and wellness marketplace, offering a wide range of health tests, supplements, and personal care products to customers across the UK, EU, and GCC. We are seeking a Fulfillment & Operations Executive to join our team and ensure the smooth and efficient processing of customer orders. Role Overview As a Fulfillment & Operations Executive, you will be responsible for managing the packing, shipping, and logistics of customer orders. You will play a critical role in maintaining high fulfillment standards, ensuring timely deliveries, and optimizing our operations for efficiency. Key Responsibilities Order Processing: Accurately pick, pack, and prepare customer orders for dispatch. Inventory Management: Monitor stock levels, update inventory records, and liaise with suppliers to ensure availability of products. Shipping & Logistics: Coordinate with couriers and shipping partners to ensure timely and cost-effective deliveries. Quality Control: Inspect products for accuracy and condition before shipping. Returns & Exchanges: Handle returned items, process refunds, and restock products as needed. Warehouse & Office Organization: Maintain a clean and organized workspace to ensure smooth daily operations. Customer Support Assistance: Work closely with customer service to resolve fulfillment-related issues. Process Improvement: Identify opportunities to enhance efficiency, reduce costs, and improve order fulfillment workflows. Requirements Previous experience in order fulfillment, warehouse operations, or e-commerce logistics is a plus. Strong attention to detail and ability to work efficiently under time constraints. Good organizational and problem-solving skills. Ability to lift and move packages when required. Familiarity with shipping platforms and order management systems is advantageous. Team player with a proactive approach to work. What We Offer Competitive salary based on experience. Opportunity to work in a fast-growing healthcare and wellness company. Supportive team environment and career development opportunities. Office-based role with a dynamic and hands-on approach to fulfillment and operations.
Job Title: Facility Manager – Facilities Management Location: London Job Type: Full-time About the Company: Caelum - General Facilities is a leading facilities management company committed to delivering high-quality maintenance and operational services across various properties. We are seeking a proactive and experienced Facility Manager to oversee the maintenance, operations, and client satisfaction of our managed facilities. Job Responsibilities: - Oversee the daily operations of multiple facilities, ensuring efficiency and safety. - Develop and implement maintenance schedules, ensuring all facilities meet health, safety, and regulatory standards. - Manage vendor relationships, including contractors, suppliers, and service providers. - Monitor and control budgets, optimizing cost-effective maintenance and repair solutions. - Ensure client satisfaction by addressing concerns and maintaining high service standards. - Conduct regular facility inspections and coordinate necessary repairs or improvements. - Collaborate with teams to enhance operational efficiency and service delivery. - Implement sustainability and energy efficiency initiatives. - Maintain accurate records of maintenance, repairs, and compliance documentation. - Lead and train facility staff, ensuring a well-coordinated team. Requirements: - Bachelor’s degree in Facility Management, Business Administration, or a related field. - Minimum of 1 years of experience in facility management. - Strong knowledge of building systems, maintenance, and facility operations. - Excellent leadership, communication, and problem-solving skills. - Experience with budget management and vendor negotiations. - Familiarity with relevant health, safety, and compliance regulations. - Proficiency in facility management software and Microsoft Office Suite. - Ability to work independently and handle multiple facilities efficiently. Benefits: - Competitive salary and performance-based incentives. - Professional development opportunities. - Dynamic and collaborative work environment. If you are a results-driven professional with a passion for facilities management, we invite you to apply. Please submit your resume and cover letter. Caelum - General Facilities is an equal opportunity employer.
Job Title: Mobile Coffee Sales Team Member Company: ArabMist Ltd Location: Various Locations Across London Job Type: Full-Time and Part-Time Positions Available Pay Rate: £11.44 per hour (up to £13 per hour based on performance) About Us: At ArabMist Ltd, we believe in providing exceptional experiences with every sip of coffee. Our mission is to offer busy Londoners a taste of premium cappuccino, served hot and fresh by our mobile team members across various bustling locations in the city. Join us and be part of a growing business dedicated to delivering warmth, energy, and quality service on the go! Job Overview: We are looking for enthusiastic, motivated, and customer-friendly individuals to join our Mobile Coffee Sales Team. You will sell and offer free samples of our signature hot cappuccinos using portable, shoulder-strap coffee dispensers. As a key member of our team, you'll create a memorable experience for customers while promoting our brand across London. Responsibilities: Set up and manage coffee sales at assigned locations. Engage with customers, offering coffee samples and promoting sales. Operate portable insulated coffee dispensers efficiently. Maintain high standards of hygiene and presentation. Handle payments and provide accurate change (training provided). Provide excellent customer service with a friendly and professional attitude. Monitor stock and report any issues to the supervisor. What We’re Looking For: Positive Energy: Enthusiastic, proactive, and approachable individuals. Customer Focus: Passionate about engaging with customers and delivering a great experience. Adaptability: Ability to work outdoors and move between different locations. Team Player: Willing to collaborate with others and share feedback to improve processes. Reliability: Punctual, responsible, and committed to meeting daily goals. Flexible Schedule: Willing to work various shifts (morning, afternoon, or evening). Perks and Benefits: Competitive hourly pay starting at £11.44 per hour, with performance-based increases up to £13 per hour. Flexible shifts to fit your schedule (ideal for students and part-timers). Training and development opportunities. Gain valuable experience in customer service and sales. Work in vibrant, high-footfall locations across London. Requirements: Must be 18 years or older. Right to work in the UK. Previous experience in customer service or sales is a plus but not required (training provided). Join ArabMist Ltd and help spread warmth, one cup at a time. We can't wait to welcome you to our team!
Staff management: Recruit, train, and motivate staff Market the restaurant: to improve sales through a proven track record Customer service: Handle customer complaints and ensure a high level of service Menu planning: Collaborate with chefs to create menus Shift management: Organize schedules for kitchen and wait staff Budgeting: Manage stock control and budgets Health and safety: Ensure the restaurant complies with health and safety regulations Event planning: Create plans for large events Business performance: Oversee the restaurant's business performance and quality standards Marketing and business development: Develop strategies for marketing and business development Skills Communication: Be able to communicate well with staff, customers, and suppliers Critical thinking: Be able to make decisions to ensure the restaurant runs efficiently Goal setting: Be able to set goals for the restaurant and its staff
The role of a Creative Design Assistant to work for EK Properties Limited plays a key role in enhancing the company's branding, marketing, and visual communication. Their responsibilities typically include: 1. Branding & Visual Identity 2. Ensuring consistency in brand visuals across all marketing materials. 3. Designing company logos, brochures, flyers, and signage for properties. 4. Assisting in the development of brand guidelines for property-related promotions. 5. Marketing & Advertising Support 6. Creating digital and print materials for property listings, advertisements, and social media. 7. Designing email templates, newsletters, and presentations for clients and stakeholders. 8. Collaborating with the marketing team to produce high-quality promotional materials. 9. Property Listings & Website Content 10. Enhancing property photos using graphic design software. 11. Assisting in updating website visuals, banners, and property descriptions. 12. Creating engaging graphics for virtual tours, 3D renderings, or interactive property showcases. 13. Social Media & Digital Content 14. Designing engaging social media posts, stories, and reels. 15. Creating video content or motion graphics to showcase properties. 16. Developing infographics, animations, or GIFs to improve audience engagement. 17. Collaboration & Project Management 18. Working with property managers, real estate agents, and marketing teams to understand creative needs. 19. Coordinating with external vendors, such as printers or photographers, to ensure high-quality production. 20. Managing multiple design projects and meeting deadlines. 21. Event & Presentation Support 22. Designing materials for open houses, property tours, or company events. 23. Assisting in preparing visually appealing presentations for investor meetings. Skills & Tools Required Proficiency in design software (Adobe Photoshop, Illustrator, InDesign, Canva, etc.). Understanding of digital marketing, branding, and social media trends. Basic knowledge of photography, video editing, or 3D modeling (a plus). Strong creativity, attention to detail, and ability to meet deadlines.
Join Our Mission: Marketing Executive Role at the Forefront of Holistic Health Location: London (primarily remote, with some in-person tasks and days required) Hours: 25 hours per week (fixed schedule) Rate: Starting at £20/hour (based on experience) Are you a creative and driven marketing professional looking to make a meaningful difference? Join The Minded Institute, a small but impactful organisation making big strides in health and well-being. The Minded Institute is a** global leader** in training yoga and healthcare professionals in evidence-based, mind-body approaches that support the whole person. By equipping professionals with these skills, we help improve the lives of those with mental health challenges, chronic conditions, and individuals seeking holistic approaches to well-being. Alongside our professional training, we are committed to raising awareness, educating the public, and sharing resources that advance understanding and progress in this field. We’re looking for an** experienced** Marketing Executive who thrives in a collaborative environment, is detail-oriented, and is a self-starter who takes initiative. This role is perfect for someone who can transform meaningful and nuanced ideas into engaging content that inspires and connects with diverse audiences while also creating visuals that captivate and communicate effectively. We’re Seeking Someone Who: - Has a proven track record in marketing, with demonstrated success in growing brands and delivering impactful campaigns. - Excels at turning complex or specialised information into content that is clear, engaging, and accessible. - Possesses excellent communication skills, both written and verbal. - Is comfortable using AI tools to develop unique content, improve campaigns, and optimise strategies. - Has experience designing eye-catching graphics using tools like Canva or similar platforms to complement marketing efforts. - Is highly detail-oriented and ensures accuracy and quality in all aspects of their work. - Is a self-starter who can work independently and take initiative to drive projects forward. - Has a strong interest in holistic health, mental well-being, and biopsychosocial approaches. - Is detailed oriented. Key Responsibilities: - Creating engaging weekly copy for social media platforms. - Optimising social media channels by leveraging insights into audience behaviour and evolving algorithms. - Developing and implementing SEO strategies to boost digital presence. - Building and nurturing partnerships to expand our reach. - Creating and executing marketing campaigns that align with our mission and goals. - Collaborating with the team to increase awareness of our work and its impact. - Filming and editing live content to engage our audience. - Translating meaningful, complex ideas into content that inspires and informs the public. - Designing visually appealing graphics to enhance marketing campaigns, social media, and outreach materials. What You’ll Bring: - A passion for helping others and an interest in holistic health, mental health, and innovative approaches to well-being. - A creative mindset with the ability to problem-solve and think strategically. - A talent for simplifying complex ideas and creating content that resonates with a broad audience. - A collaborative approach and a commitment to working fixed hours as part of a dedicated team. - The ability to work independently, stay motivated, and consistently deliver high-quality results. What We Offer - The chance to work with a small but passionate team making a tangible difference in people’s lives. - A supportive environment that values your ideas and contributions. - Opportunities to grow and develop new skills, with mentoring to help you excel. - The chance to connect with global leaders and innovators in the field of yoga therapy and holistic health. Role Details This is a part-time role, requiring 25 hours per week on a fixed schedule, with an hourly rate starting at £20 per hour, based on experience. The role is primarily remote, but some in-person tasks and days will be required in London, including travel to the Director’s home for filming and occasional team activities. To Apply: Send your CV and a** comprehensive cover letter** explaining why you want to work with us and what you can bring to the role . Only applications that meet our criteria and include a detailed cover letter will be considered and will receive a response regarding the outcome of their application.
Caffe Concerto is seeking a talented Pastry Chef to join our team. This role offers the opportunity to craft and improve a wide range of bakery and pastry products, including cake sponges, croissants, muffins, frangipanes, scones, breads, and more. If you have a passion for creating exceptional baked goods and thrive in a fast-paced environment, we’d love to hear from you. Responsibilities Prepare, improve, and innovate recipes and processes while maintaining Caffe Concerto’s quality standards. Ensure all products meet or exceed our benchmarks for taste, texture, and presentation. Adhere to Food Hygiene and Safety best practices at all times. Collaborate with other kitchen sections to ensure consistency and efficiency in final products. Monitor production processes to identify and correct any deviations from established standards. Deliver fresh and high-quality baked goods daily to delight our customers. Embrace self-development opportunities and participate in ongoing training provided by the company. Work Experience & Requirements Technical Skills: Proficient with professional kitchen equipment such as mixers, blenders, dough sheeters, and ovens. Skilled in making a variety of doughs, puff pastry, and other baked goods. Strong attention to detail with the ability to identify and address inconsistencies in production. Key Attributes: Creativity and innovation are at the heart of our culture, and we expect all team members to bring fresh ideas. Excellent time management and ability to prioritize tasks in a fast-paced environment. Adaptability and willingness to learn quickly. Flexibility: Availability for full-time work, including flexible shifts. Certifications required Certificate in Food Safety Level I . Certificate in Health and Safety Level I Culinary school certification . What We Offer A supportive environment where your creativity is valued. Opportunities for ongoing learning and development. The chance to be part of a passionate team dedicated to producing exceptional baked goods.
Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.
We’re looking for a dynamic and creative Chief Marketing Officer (CMO) to join The London Network and help us elevate our brand. The London Network hosts exclusive networking events for tech entrepreneurs, professionals, and investors, creating a space for meaningful connections and opportunities. Key Achievements: • 1,000+ attendees • Participants from 30+ cities • Hosted 50+ events If you’re passionate about digital marketing, social media, and content creation, this is your chance to drive the growth of a fast-growing community. Responsibilities: • Social Media Strategy: Develop and execute a content strategy for Instagram, LinkedIn, Facebook, and TikTok to grow our online presence. • Email Marketing: Plan and deliver impactful email campaigns to engage with our network and attract new members. • SEO: Optimize content and web presence to improve search engine rankings and drive organic traffic. • Digital Marketing: Oversee paid campaigns across platforms like Google Ads and social media to maximize ROI. • Photography & Videography: Create high-quality photos and videos for social media posts, reels, and promotional materials. • Content Creation: Design and post engaging content tailored to each platform to drive engagement and build brand loyalty. • Analytics: Track performance metrics across social media, SEO, and digital campaigns to optimize strategies. • Community Engagement: Actively engage with followers, respond to comments, and foster a sense of community online. Requirements: • Bachelor’s degree in Digital Marketing or a related field (preferred). • Proven experience in social media management and growth. • Strong knowledge of SEO strategies and tools. • Proficiency in email marketing tools (e.g., Mailchimp, HubSpot). • Experience in creating and managing digital advertising campaigns (Google Ads, Meta Ads, etc.). • Proficiency in photography and videography, including editing tools (e.g., CapCut, Adobe Premiere). • Creative mindset with a strong sense of branding and storytelling. • Analytical skills to interpret data and optimize campaigns. • Ability to work independently and bring fresh, innovative ideas. Pay: This role offers the opportunity to become a co-founder of The London Network, a startup where you will receive shares; details to be discussed.
We are a Fresh Sandwich Fast Food Restaurant, looking for a Grill Chef understands the impact of fresh, delicious food and warm hospitality on someone’s day. As a key member of our kitchen team, you’ll work alongside others to ensure top-notch kitchen standards, food quality, and health and safety. We’re looking for someone who will help cultivate positivity, and growth, recognizing the meaningful difference you can make for both your team and our guests. Areas of Responsibility: · Running grill section · Managing health & safety · Assisting in training junior members of the team · Stock and COGS management · Constant improvement to the service and restaurant’s performance
Vacancies for both Male and Female SIA Trainers for well renowned training centre in Romford: ** About the role:** We are looking to recruit both male and female SIA Trainers to work within our well established training centre. We are looking for qualified, passionate and experienced trainers to deliver SIA training course in Door Supervision and Security Officer to our students. The SIA courses are delivered to unemployed learners looking to work in the security industry. About you: Valid SIA license Right to work in the UK Trackable experience of at least three years as security trainer. About Us: B2B Educators is dedicated to empowering the local community especially the young generation with innovative solutions that trying to eliminate the unemployment with skilful short courses ,professional trainings and diploma courses to progress in further education. Our mission is to provide top-tier educational resources, training, and support that enhance teaching and learning experiences across all levels. With a focus on collaboration and continuous improvement, we strive to create a dynamic environment where educators can access the tools and strategies they need to inspire their students and foster growth. At B2BEducators, we are committed to driving positive change in education through excellence, innovation, and partnership. We are passionate about providing professional trainings, higher education, and distance learning experiences, with a strong focus on improving the quality and accessibility of education in the digital age. If you're ready to contribute to the transformative journey of professional education, apply today! Join us at B2B Educators, where your expertise meets our commitment to excellence. If you are interested, please submit your application as early as possible. Hours will vary depending on courses delivered. Pay rates are negotiable depending upon experience. Role is available on a self-employed basis. Job Type: Freelance Pay: From £170 - £220 per day
Job Opportunity: Blockman/Fishmonger at Al Aqsa Fish Market Ltd About Us: Al Aqsa Fish Market Ltd, established in May 2023, is a fast-growing retail business dedicated to offering high-quality, sustainably sourced fish and seafood to local residents in London and surrounding areas. Our commitment to premium products and excellent customer service has made us a trusted choice for fresh seafood in the community. The Role: We are looking for a skilled or trainable Blockman/Fishmonger to join our expanding team. In this role, you will be responsible for filleting and preparing fish to meet the specific needs of our customers, as well as picking and packing orders in a chilled environment. Key Responsibilities: Receive training in hand filleting of both flat and round fish. Develop and improve knife skills. Be a reliable and trustworthy team member. Demonstrate motivation, flexibility, and a strong work ethic. Adhere to company policies and procedures. Consistently maintain high standards of attendance, punctuality, food safety, and health & safety. Promote a culture of high hygiene standards among all team members. Ideal Candidate: Committed, reliable, and a team player. Suitable for individuals with a fishmonger background looking to advance in a more specialized retail environment, though we welcome those without experience as full training will be provided. An excellent opportunity for career growth within a forward-thinking retail business. Join Al Aqsa Fish Market Ltd, and be part of a team that prides itself on delivering the freshest products and top-notch service to the local community.
Job Title: Client Services Manager Salary: £49,000 per annum + Bonus Hours: 40 hours per week We are seeking a passionate and experienced Client Services Manager to join our dynamic team! In this role, you will manage client relationships, ensure exceptional service delivery, and drive client satisfaction. The ideal candidate must be bilingual in English and Mandarin, possess a strong understanding of Chinese culture, and have prior work experience in Singapore, Taiwan, Hong Kong, or Mainland China, particularly in real estate sales, education companies, or the banking/financial sectors. Key Responsibilities 1. Client Relationship Management - Develop and maintain strong, long-term relationships with clients, acting as their primary point of contact. - Proactively understand client needs, address concerns promptly, and deliver high-quality consultancy services. 2. Service Coordination and Delivery - Collaborate with internal teams, including admissions, marketing, and academic advisors, to coordinate and align client services. - Track service progress to ensure timely and efficient delivery that meets client expectations. 3. Client Feedback and Service Optimization - Gather and analyze client feedback to identify improvement areas and work with the team to implement enhancements. - Monitor and report on key performance metrics (KPIs), providing insights and recommendations to improve client satisfaction and service efficiency. 4. Cross-Cultural Communication - Leverage knowledge of Chinese culture to communicate effectively and build trust with clients. - Act as a cultural bridge to enhance understanding and collaboration in a multicultural environment. Requirements 1. Language Skills: Fluency in both English and Mandarin, with strong written and verbal communication skills. 2. Cultural Understanding: In-depth knowledge of Chinese culture and the ability to work effectively in cross-cultural settings. 3. Work Experience: Minimum of 3 years of relevant experience, preferably in: - Real estate sales - Education companies - Banking or financial sectors 4. Organizational Skills: Proven ability to coordinate and collaborate with multiple teams to achieve objectives. 5. Customer Service Mindset: Strong responsiveness to client needs with a proactive problem-solving approach. What We Offer - Competitive salary (£49,000 per annum) - Performance-based bonus - Opportunities for professional development and career growth - A collaborative and multicultural work environment If you are passionate about delivering exceptional client services and want to make a positive impact, we encourage you to apply! How to Apply: Submit your CV explaining why you're the perfect fit for this role. We look forward to welcoming a new Client Services Manager to our team!