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Job Role: Team Leader Single Supported Housing Salary: £27,810 per year Hours: 37.5 hours per week Contract type: Permanent Location: Bath Additional information: • Participation in an on-call, out-of-hours rota, • Participation in the first-responder system (emergency cover) at our homeless hostel About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we re looking for! The Role: As a Team Leader, you ll play a vital role in shaping the future of our Single Supported Housing projects in Bath. You ll lead with purpose guiding and supporting passionate teams to deliver exceptional services that truly change lives. We provide tailored, high-level support to individuals with recent experience of rough sleeping, helping them rebuild their lives and regain independence. In this role, you ll ensure performance targets, quality standards, and contractual commitments are met while championing the values that make Julian House so special. Your leadership will be hands-on and visible, inspiring teams and driving continuous improvement with the support of the Service Manager. Most importantly, you ll empower clients to reach their full potential and transform their futures. If you re passionate about making a real difference and leading with heart, this is the role for you! Responsibilities include: • Lead and Support Your Team: Provide guidance, regular reviews, and supervisions to ensure your team feels supported and empowered., • Drive Quality and Compliance: Monitor weekly KPIs, and make sure risk assessments and support plans are updated and submitted on time., • Champion Client Engagement: Create opportunities for clients to get involved in the service and local projects, fostering inclusion and community. You can view the full job description by clicking here . Qualifications / Requirements: • Experience working with people who may have complex needs and/or challenging behaviours., • Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan, • 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff), • 30% staff discount at Julian House charity shop, • A generous and competitive pension scheme, • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted, • Great opportunities for career development and free monthly training sessions from experienced facilitators, • For all the fantastic and valuable work you ll be doing, you ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about this role, please get in touch with the recruitment team at . We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!

Mortgage Services Officer Hybrid- Monday – Friday 9am-5pm This is a fantastic opportunity to join Bath Building Society and play a key role in supporting our mortgage operations. As a Mortgage Services Officer, you’ll be responsible for managing mortgage applications from offer to completion, ensuring a seamless and efficient process. You will also be a trusted point of contact for existing mortgage customers, handling queries throughout the life of their mortgage. Working within a busy, friendly, and collaborative team, you will provide exceptional service to our customers. This role is perfect for someone with strong organisational skills, takes pride in accuracy and is committed to delivering outstanding customer care every time. Located on Queen Square in the heart of the beautiful city of Bath, the Society has been supporting our community since 1904. As a mutual, we are proud of our heritage and are committed to being an employer of choice, creating a diverse and inclusive team, managing our environmental impact, and supporting our local community. We’re proud of the strong, supportive culture at the Society. It’s a collaborative environment with genuine team spirit, and we’re all passionate about providing Members with a personal and trusted service. The role As Mortgage Services Officer, you’ll take ownership of processing mortgage completions, liaising with solicitors and customers to ensure every case progresses smoothly and in line with agreed SLAs. You will also support existing Members by handling account changes, redemption requests and general mortgage servicing queries throughout the life of their mortgage. You will maintain accurate system records, collaborate closely with the Underwriting and Sales teams, and contribute to continuous improvement initiatives across the department. This role requires strong attention to detail, excellent organisational skills and a proactive, customer-focused approach. Your responsibilities will include: · Processing mortgage completions, ensuring effective and timely communication with solicitors and direct customers, and meeting agreed SLAs. · Completing stage releases and retention releases within required timeframes. · Producing redemption statements and redeeming mortgages on receipt of funds. · Enacting account updates such as change of address, change of name and Direct Debit amendments. · Ensuring procuration fees are processed accurately and promptly. · Confirming the Society’s charge is in place and all required documentation has been received. · Accurately keying and maintaining information across core systems and document repositories. · Providing Packagers, Brokers and direct customers with high-quality service, keeping them informed at every stage of the process. · Requesting customer feedback at appropriate touchpoints. · Liaising with Underwriters and the Sales team to support a smooth end-to-end customer journey. · Maintaining an accurate pipeline and actioning any post-offer NPWs promptly. · Working effectively with the Business Change team on group initiatives and system improvements. Qualifications and Experience: · Experience working in financial services (mortgage experience preferred). · CeMAP qualification or willingness to complete within an agreed timescale. · Strong analytical and problem-solving skills. · Excellent communication and interpersonal skills. · Ability to build strong working relationships and engage with stakeholders at all levels. · Self-motivated, conscientious and results-focused. · Strong organisational and planning skills, with the ability to manage a varied workload. · Proactive, tenacious, and keen to drive improvements. · Experience using mortgage origination platforms or Sopra Banking Software (desirable). Skills and Competencies: · Strong commitment to delivering excellent customer service. · A strong commitment to delivering excellent customer service. · High attention to detail and accuracy when following processes and referencing policy. · Clear, professional and confident communication, both written and verbal. · Ability to explain information clearly and support customers with confidence. · Collaborative team player with a proactive and adaptable approach. · Comfortable using technology and quick to learn new systems. · Strong problem-solving skills and the ability to manage multiple tasks simultaneously. Why should you apply? Here’s just some of the reasons our colleagues are attracted to work for Bath Building Society: · Central Bath location with hybrid working opportunities when the job allows · Competitive salary, with strong support for work-life balance — we don’t expect long or excessive working hours · 27 days holiday (plus bank holidays) with the option to buy an additional five days · A day off on your birthday · Two days off a year to take part in our community volunteering programme · Generous pension scheme · Life Insurance (four times your salary) · Healthcare benefits after a qualifying period · Colleague Forum · Diversity & Wellbeing Forum · Support from Mental Health First Aiders · Refer A Friend scheme · Sharing in Success: Annual bonus scheme based on both the performance of the Society and your individual performance · Access to the Wider Wallet employee discounts portal to enjoy discounts off nationwide brands · We also have regular social events and some of the best parties! To apply: Send an up to date copy of your CV to Closing date: 11th December 2025 *We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. So if you are interested, please submit your application as soon as possible.

Senior Academic Quality & Standards Officer Are you passionate about improving the quality of education in UK higher education? Do you thrive on collaboration, problem-solving, and making a real impact through policy and process? If you're ready to take the next step in your academic administration career, we’d love to hear from you. Academic Registry is a central professional service at the heart of university life. We’re looking for a Senior Academic Quality and Standards Officer to join our team and help shape the future of learning and teaching through expert guidance, policy development, and operational excellence. About The Role In this role, you’ll play a key part in delivering core academic quality assurance and standards activities. You’ll work closely with colleagues across the University, providing expert advice and support on internal and external regulatory requirements. You’ll contribute to strategic projects, support committees, and help ensure our policies and processes are clear, effective, and student- and staff-friendly. You’ll be confident making evidence-based recommendations and committed to seeing change through from idea to implementation. You’ll also have the opportunity to develop your expertise across a wide range of quality assurance areas, with an initial focus on course approval and course change. Key Responsibilities • Provide expert guidance to academic, administrative, and professional service colleagues on quality assurance and academic standards., • Contribute to strategic and operational projects and cyclical education processes., • Deliver high-level secretariat support for university committees and working groups., • Produce clear, accessible reports and documentation to support internal decision-making and meet external requirements., • Create staff- and student-facing information that demystifies policy and process. About You You’re someone who’s already familiar with the regulatory landscape and key considerations in UK higher education—and you’re keen to deepen your sector expertise. You bring a collaborative and consultative approach to your work, and are motivated by continuous improvement and making a meaningful impact. You’ll be confident in making evidence-based recommendations and decisions, and seeing them through from idea to implementation and monitoring. You’re passionate about providing excellent support to colleagues across the University, and you use your communication skills—both written and verbal—to offer clear, accessible advice, guidance, and training to staff and students alike. You’ll Also Bring • Excellent organisational and analytical skills, with strong attention to detail., • Ability to manage projects and deliver outcomes independently., • Confidence in working with data and producing clear, insightful reports., • Experience in higher education administration, ideally including committee support., • A proactive approach to learning and applying new concepts and systems. Further information Our team works in a hybrid pattern, with a minimum of one day a week on campus (currently Wednesdays), and flexible on-campus availability depending on weekly activities. For an informal conversation about the role, please contact Gitte Sparding () or Sascha Athey (). We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We're very proud to be a signatory of the ___. an accredited ___; ___, committed to ___. What we can offer you Benefits We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer: • Free counselling services through Health Assured, • Cycle to work scheme, • Electric vehicle salary sacrifice scheme, • Staff discount at Team Bath gym, • Staff discounts on postgraduate tuition fees, • Staff discount on language courses, • Generous employer contributory pension schemes, • Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance, • A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more, • Free entry to the Holburne Museum in Bath, • Local discounts and more, • A ___, • An excellent reward package that recognises the talents of our diverse workforce, • ___ and ___ to help with the cost of some immigration expenses ___ and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us ___ and ___. ___Further Details • ______Right to Work in the UK: We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our ___Anonymous shortlisting: We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.

Head of Systems, Data and Insights Are you ready to shape the future of data and insights at one of the UK’s leading universities? We are the Advancement Office at the University of Bath, responsible for engaging our community of alumni and supporters and fundraising to drive forward strategic priorities at the University. About The Role We are seeking a dynamic Head of Systems, Data and Insights to drive digital innovation, champion evidence-based decision making, and lead a high-performing team. This is not a role for someone who only wants to sit back and strategise. It’s for a leader who thrives on combining strategic vision with hands-on delivery. You’ll set the direction for data, systems, and insights, while also rolling up your sleeves to design processes, deliver technical solutions, and unlock the power of supporter insight. You’ll be the technical lead for Advancement, owning our alumni database (Raiser’s Edge NXT) and related systems, and ensuring they are optimised to support smarter fundraising, deeper alumni engagement, and more efficient operations. In This Role You Will • Lead and inspire a team of data and systems professionals, fostering a culture of innovation, collaboration, and continuous improvement., • Own and optimise Raiser’s Edge NXT and related platforms, ensuring compliance with UK GDPR and other regulations., • Deliver insights and reporting that empower colleagues across the institution to make strategic, data-driven decisions., • Champion governance and compliance, ensuring data quality, security, and resilience., • Collaborate and influence across the University, representing Advancement in cross-institutional initiatives and equipping colleagues to self-serve data and insights., • Balance strategy and execution—from setting long-term direction to personally delivering high-impact technical projects. If you’re excited by the challenge of leading strategically while delivering hands-on technical impact, we’d love to hear from you. About You We’re looking for someone who brings: • Extensive experience with relational databases (Raiser’s Edge knowledge is a plus)., • A proven track record of delivering complex IT and change management projects., • Strong leadership skills, with experience managing teams and developing strategies., • Expertise in data protection, compliance, and governance., • Technical fluency in business intelligence platforms (Power BI experience an advantage)., • Excellent communication and influencing skills, with the ability to engage and influence stakeholders at all levels. Further information For an informal discussion about the role, please contact Laura Underwood, Associate Director of Advancement Services, at . Please ensure your application is submitted via our website - we cannot accept CVs via email. This is a hybrid role with an expectation of 2 days per week on campus. We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We're very proud to be a signatory of the ___. an accredited ___; ___, committed to ___. What We Can Offer You We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer: • Free counselling services through Health Assured, • Cycle to work scheme, • Electric vehicle salary sacrifice scheme, • Staff discount at Team Bath gym, • Staff discounts on postgraduate tuition fees, • Staff discount on language courses, • Generous employer contributory pension schemes, • Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance, • A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more, • Free entry to the Holburne Museum in Bath, • Local discounts and more, • A ___, • An excellent reward package that recognises the talents of our diverse workforce, • ___ and ___ to help with the cost of some immigration expenses ___ and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us ___ and ___. ___Further Details • ______Right to Work in the UK: We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our ___Anonymous shortlisting: We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.

Job Role: Supported Housing Worker Criminal Justice Salary: £25,235 per year Hours: 37.5 hours per week Contract type: Permanent Location: Bath Additional information: • Participation in an on-call, out-of-hours rota Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we re looking for! The Role: As a Supported Housing Worker, you ll be at the heart of making a real difference. Your role goes beyond managing referrals and assessing needs you ll empower clients to maintain their accommodation and take positive steps toward lasting change. Working across our supported housing services in beautiful Bath, you ll support a diverse and complex client group, tackling challenges with resilience, creativity, and empathy. Every day brings something new, from helping someone regain independence to building trust and stability. Collaboration is key you ll work closely with partners such as the National Probation Service, Police, and local support agencies, ensuring a joined-up approach that truly transforms lives. If you re passionate about people and thrive in a role where no two days are the same, this is your chance to make an impact that matters. Responsibilities include: • Manage referrals and outcomes: Track and progress referrals into the service, ensuring smooth transitions and positive outcomes for service users., • Assess needs and risks: Complete thorough needs and risk assessments, leading to tailored support plans that meet individual requirements and help reduce re-offending., • Onboard new clients: Ensure clients understand their rights, responsibilities, and the conditions of their licence agreement when joining the service., • Deliver high-quality support: Provide a person-centred service that is strength-based and trauma-informed, promoting empowerment and resilience. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. You can view the full job description by clicking here . Qualifications / Requirements: * • Experience working with people who may have complex needs and/or challenging behaviours., • Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan, • 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff), • 30% staff discount at Julian House charity shopA generous and competitive pension scheme, • A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted, • Great opportunities for career development and free monthly training sessions from experienced facilitators, • For all the fantastic and valuable work you ll be doing, you ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands, • Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about this role, please get in touch with the recruitment team at . We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don t miss out!

Head of Systems, Data, and Insights Department: Advancement Office Salary: Starting from £47,389, rising to £56,535 Contract Type: Full Time, Open Ended Closing Date: Thursday 01 January 2026 Interview Date: Monday 12 January 2026 Reference: FM13224 Are you ready to shape the future of data and insights at one of the UKs leading universities? We are the Advancement Office at the University of Bath, responsible for engaging our community of alumni and supporters and fundraising to drive forward strategic priorities at the University. About the role We are seeking a dynamic Head of Systems, Data, and Insights to drive digital innovation, champion evidence-based decision making, and lead a high-performing team. This is not a role for someone who only wants to sit back and strategise. Its for a leader who thrives on combining strategic vision with practical delivery. Youll set the direction for data, systems, and insights, while also rolling up your sleeves to design processes, deliver technical solutions, and unlock the power of supporter insights. Youll be the technical lead for Advancement, owning our alumni database (Raisers Edge NXT) and related systems, ensuring they are optimised to support smarter fundraising, deeper alumni engagement, and more efficient operations. In this role, you will: - Lead and inspire a team of data and systems professionals, fostering a culture of innovation, collaboration, and continuous improvement. - Own and optimise Raisers Edge NXT and related platforms, ensuring compliance with UK GDPR and other regulations. - Deliver insights and reporting that empower colleagues across the institution to make strategic, data-driven decisions. - Champion governance and compliance, ensuring data quality, security, and resilience. - Collaborate and influence across the University, representing Advancement in cross-institutional initiatives and equipping colleagues to self-serve data and insights. - Balance strategy and executionfrom setting long-term direction to personally delivering high-impact technical projects. If youre excited by the challenge of leading strategically while delivering practical, technical impact, wed love to hear from you. About you Were looking for someone who brings: - Extensive experience with relational databases (Raisers Edge knowledge is a plus). - A proven track record of delivering complex IT and change management projects. - Strong leadership skills, with experience managing teams and developing strategies. - Expertise in data protection, compliance, and governance. - Technical fluency in business intelligence platforms (Power BI experience is an advantage). - Excellent communication and influencing skills, with the ability to engage and influence stakeholders at all levels. Further information For an informal discussion about the role, please contact Laura Underwood, Associate Director of Advancement Services. Please ensure your application is submitted via our website - we cannot accept CVs via email. We consider ourselves to be a university where difference is celebrated, respected, and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality andintersectionality, receiving a Silver Athena SWAN Award. Wetruly believethat diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from underrepresented groups, and value the positive impact that will have on the university. We are committed tomaintaininga safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We'revery proudto be a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader and an autism friendly university, committed to building disability confidence and supporting disabled staff. What we can offer you We'recontinually expanding our benefits package to better support you and enhance your experience with us, and the below is just an example of some of the many great benefits we offer: - Free counselling services through Health Assured. - Cycle to work scheme. - Electric vehicle salary sacrifice scheme. - Staff discount at Team Bath gym. - Staff discounts on postgraduate tuition fees. - Staff discount on language courses. - Generous employer contributory pension schemes. - Generous annual leave allowance with anadditional5 discretionary days so that you can enjoy a positive work-life balance. - A wide range of personal and professional development opportunities, including Apprenticeships, LinkedIn Learning, and more. - Free entry to the Holburne Museum in Bath. - Local discounts and more. - A family-friendly workplace. - An excellent reward package that recognises the talents of our diverse workforce. - Relocation allowance. - Visa reimbursement and an Interest-Free Loan to help with the cost of some immigration expenses. Find out more about our benefits and watch the video on our website to hear from our staff about what makes the University of Batha great placeto work, as well as following us on X and LinkedIn. RighttoWork in the UK: We do not assess immigration or rightto work status until the offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship, and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage. Anonymous shortlisting: We are constantlyseekingto reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name may be removed from application forms at theinitialshortlisting stage. TPBN1_UKTJ