Quality improvement jobs in NewportCrear alertas

Aerospace - Part 21J Design Organisation – Part 21G Production Organisation Location: Isle of Wight Company Overview We are a dynamic, fast-growing UK-based business specialising in the design, development, and supply of cabin interior upgrade solutions for commercial airlines worldwide. Our portfolio includes advanced in-seat power systems, state-of-the-art LED cabin mood lighting, and other retrofit solutions that enhance passenger experience and deliver operational efficiencies. The role: The Head of Design & Engineering is a senior technical leadership role responsible for: • Acting as Head of Design for the company’s Part 21J Design Organisation, • Providing senior engineering leadership across both regulated and non-regulated product design activities, • Supporting the Part 21G Production Organisation through technical problem solving and mentoring Key Responsibilities Design Leadership – Part 21J & Non-Part 21J • Act as Head of Design for the CAA-approved Part 21J Design Organisation, ensuring ongoing regulatory compliance., • Lead and govern non-Part 21J design activities, including subcontract and OEM product design carried out under customer design authority., • Ensure clear segregation, where required, between DOA-controlled activities and customer-controlled design work., • Maintain consistent engineering standards, tools, and design practices across regulated and non-regulated projects., • Provide hands-on electronics design input where appropriate, maintaining technical credibility and depth., • Review and approve technical outputs in line with applicable regulatory or contractual frameworks. Engineering Team Leadership & Development • Provide functional leadership for the design engineering team, whose activities flex between:, • In-house Part 21J design work, • Subcontract and OEM-led design programmes, • Coach, mentor, and technically develop engineers at all levels., • Support career development, and succession planning. Customer & Third-Party Engagement • Act as senior technical interface with:, • OEM customers, • Third-party Design Organisations, • Key suppliers and partners, • Lead or support technical calls, design reviews, and problem-resolution activities., • Ensure customer requirements are translated into robust, manufacturable, and (where applicable) certifiable designs. Production Support & Engineering Mentoring • Provide technical support to Production and Production Engineering, (line management is elsewhere in the organisation)., • Support investigation and resolution of production issues, including:, • Non-conformances, • Design interpretation queries, • Build or test anomalies, • Provide professional mentoring and technical coaching to production engineers and the wider engineering community., • Support root cause analysis and corrective action development where required. Business & Leadership Responsibilities • Be an active member of the business management team., • Provide technical input to bids, proposals, and programme planning., • Help shape engineering strategy, capability development, and technology roadmap., • Promote a culture of accountability, quality, and continuous improvement. Skills & Experience • Strong background in electronics design, including schematic capture, PCB design, and system integration., • Experience operating across both regulated (Part 21J) and non-regulated/OEM design environments., • Proven ability to lead and mentor engineers without direct line management authority., • Experience supporting production and manufacturing through technical problem-solving., • Excellent communication skills with customers, regulators, and internal stakeholders. Qualifications • Degree (or equivalent) in Electronics, Electrical Engineering, or related discipline., • Experience suitable for CAA acceptance as Head of Design. Remuneration Competitive salary, depending on experience DIS Private Healthcare Company Pension

Senior Raw Materials Technologist Location: Rogerstone Working Hours: 08:00-16:00, Monday-Friday Salary: Competitive Salary + benefits About the Role This is a key technical role focused primarily on compliance, supplier management, and raw materials expertise. You will play a central part in ensuring the quality, safety, and integrity of our raw materials, supporting both customer expectations and internal standards. While predominantly office-based, you will develop strong relationships with both suppliers and internal teams, and you'll have opportunities for meaningful factory interaction. Key Responsibilities • Act as deputy to the Raw Materials Manager, providing technical leadership and expertise., • Own daily supplier engagement, including specification approval, performance monitoring, and routine communication., • Lead and participate in weekly supplier meetings, KPI reviews, and raw material-related discussions., • Conduct supplier visits to assess compliance, address issues, and support continuous improvement., • Support NPD teams with raw material input, including sample reviews and approvals., • Provide technical guidance on raw material issues, working cross-functionally to resolve challenges., • Assist with inbound goods concerns and ensure that raw materials meet all technical and customer requirements., • Work closely with factory teams as required, acting as the in-house expert for raw materials. About You We're looking for someone who: • Has strong experience in raw materials within the food manufacturing sector (essential)., • Understands technical compliance, specifications, and supplier management., • Can quickly build knowledge across a wide range of materials and categories., • Communicates confidently with suppliers, customers, and internal teams., • Is highly organised, proactive, and able to balance multiple priorities., • Enjoys a role centred on compliance and supplier interaction more than factory-floor activity. Benefits • Up to 33 days Annual Leave including Bank Holidays, • Health Assured Employee Assistance Programme and Grocery Aid, offering confidential support services 365 days a year, • Company Pension Scheme, • Boparan Restaurant Group Discount, • Cycle2Work Scheme Why Join Us? As one of the UK's largest food manufacturers, we provide ample opportunities for career growth and skill development. We emphasise promoting from within, ensuring you can build a rewarding career with us. #meals01

Spherical Search has recently partnered with a well-established Analytical Testing and CRO services organisation specialising in inhalation and nasal drug delivery. The company works with a broad range of pharmaceutical, biologics, and device organisations on a global scale. We are currently seeking a Senior Scientist to join the team in an on-site role, based within a commutable distance of Cwmbran, Wales. ROLE OVERVIEW • Support the Associate Manager, Pharmaceutical Development with the organising and planning of project activities with your group utilising the most effective use of equipment, resources and skills dependent upon customer requirements for assigned projects., • Provide solid scientific and technical support to the team of scientists and analysts, customers and project teams as required., • Provide and support training of analysts and team members. LIVE OUR VALUES Ensure you are an advocate and role model for exemplary performance aligned to the company values in everything you do: • We respect and trust people, • We believe in the value of each individual, • We challenge ourselves to take initiative and develop our full potential, • We promote teamwork and cooperation at all levels, • We strive for relationships that are based on openness, honesty and feedback Job descriptions cover approximately 85% of a role and are not an exhaustive list of responsibilities and duties. You are expected to carry out other activities that are within reasonable scope of the role. BASICS • Promote the organisation’s best interests at all times by the positive and effective manner in which you perform your duties., • Complete timesheets, expenses claims and appraisals in a timely manner as specified by stakeholders., • Maintain an up to date training record and submit to your line manager at least every 6 months for review, making updates and amendments as necessary., • Read and understand all assigned SOPs via the QMS system in the timeframe specified., • Ensure confidential information pertaining to the company is not divulged to third parties without appropriate legal framework or permission., • Use of IT equipment (e.g. phones, laptops, etc.) is in line with appropriate company policies., • Maintain attributable, legible, contemporaneous, original and accurate records of all official matters. PEOPLE • Inspire all departmental team members by personal example and good work ethic, ensuring alignment of work conducted to the values, vision and core strategy., • Ensure the scientific team working on projects within the group/project team are sufficiently trained and competent to perform requested tasks., • Support and deputise for the Associate Manager, Pharmaceutical Development as required, representing your team and presenting a broad overview of progress, successes and challenges to the Head of Department., • Participate in the recruitment process of new team members., • Provide support and supervision as required to ensure experimental tasks are carried out with scientific rigour and in accordance with appropriate SOPs. SCIENCE & RESEARCH • Provide scientific and technical leadership to project teams and clients., • Provide training (either externally or internally) in specialist or scientific skills., • Conduct data analysis and manipulation and support the assessment and interpretation of work conducted., • Make comprehensive records of all work and write formal reports where requested., • Author and support the production of material intended for publication, including conference posters and peer-reviewed journals., • Act as an ambassador in specialist areas and actively participate in the scientific and industrial community., • Perform research and development activities delivering new technologies, processes or knowledge as agreed with group leadership., • Present data and technical results diligently internally, communicating clearly and responsibly., • Review new developments in the area and remain up to date with current literature., • Review and approve analytical data and results., • Provide support and supervision as required to ensure experimental tasks are completed accurately., • Assist in, or perform, research, method development and validation for new methods or services offered. QUALITY & REGULATORY COMPLIANCE • Support the Associate Manager, Pharmaceutical Development in ensuring work is conducted to Good Manufacturing Practice (GMP) standards and meets required expectations., • Lead by example, ensuring all data recorded aligns to Good Documentation Practice procedures and ALCOA+., • Ensure all assigned SOPs are read and understood within required timeframes., • Ensure your training record is up to date and audit ready at all times., • Review work records and provide evidence of ongoing competency assessments., • Approve routine quality checks and support trend analysis activities. CONTINUOUS IMPROVEMENT • Plan, design and implement initiatives and recommendations to progress work programmes., • Identify inefficiencies and improvements in workflows, processes and systems promptly., • Complete assigned improvement projects on-time and in-full., • Demonstrate continued commitment to continuous education, learning and personal development. CUSTOMERS & SERVICE • Attend project team meetings as requested or selected., • Communicate issues on projects and programmes immediately to the Associate Manager, Pharmaceutical Development to prevent unapproved work continuing., • Lead by example, treating customers ethically and with respect., • Support report writing to ensure data is presented to the highest quality standards., • Present data and technical results diligently both internally and externally, communicating clearly and responsibly. HEALTH, SAFETY & THE ENVIRONMENT • Demonstrate and support high levels of health, safety and environmental awareness, initiatives and procedures., • Enhance the health, safety and wellbeing of colleagues., • Ensure you are suitably trained and experienced to conduct work safely., • Ensure generated waste is disposed of and managed responsibly., • Ensure accidents are logged correctly and support subsequent investigations., • Ensure identified risks are raised promptly with the appropriate health and safety lead. SYSTEMS AND PROCESSES • Contribute to line manager systems and processes, ensuring they remain fit for purpose and compliant., • Author and review SOPs for equipment and processes as requested., • Identify and deploy efficiency gains in laboratory and analysis processes., • Ensure experimental tasks are carried out with scientific rigour and in accordance with SOPs., • Ensure data recording practices align with ALCOA+ principles., • Ensure IT system issues are logged promptly and resolved., • Assist with the compilation and roll-out of training modules as required. CAPABILITIES & TECHNOLOGY • Order process-specific consumables and ensure continuity of supplies., • Support evaluation, selection, procurement and implementation of new equipment., • Assist in ensuring safe and efficient operation of laboratories and facilities., • Maintain excellent levels of housekeeping and conduct informal reviews or audits., • Communicate additional IT or technology needs to line management. ROLE CONTEXT COMMUNICATION & COLLABORATION Ensure effective communication and collaboration with other internal groups on: • Resource management, • Health, safety and environmental concerns, • Training and personal development, • Customer programme progression and issue resolution, • Management and sharing of facilities and capabilities INTERFACES / RELATIONSHIPS Internal: Line Manager, Senior Scientists, Pharmaceutical Analysts, Project Management, Quality Assurance External: Clients, stakeholders, regulatory authorities, external service vendors (CMO/CRO), equipment providers, academia, professional bodies and key opinion leaders SCOPE People / Reports: Deputise for line manager in absence and oversee Pharmaceutical Analysts as required. Laboratory: Ownership of designated laboratory workspace. Equipment: Ownership of assigned IT equipment. ENVIRONMENT Place of Work: Office and laboratory based. Laboratory presence is encouraged to ensure standards are maintained. Home Working: Requires prior approval from line manager. Travel: Up to 10% of time away from site for training, inter-site support or customer/third-party assistance. Travel to split site may be required. Working Arrangement: • Standard: 37.5 hours per week, Monday to Friday, core hours 09:00–17:00, • Exceptions: Occasional evening or weekend work or travel as arranged with line manager EDUCATION, EXPERIENCE & RELEVANT SKILLS EDUCATION & QUALIFICATION • Preferably a first degree in a science, pharmacy or relevant discipline of grade 2.1 or above. SKILLS & EXPERIENCE • Experience in inhalation or respiratory product development or research., • Understanding of regulatory requirements (e.g. GMP, ICH, COSHH)., • Proven team player with experience providing guidance to colleagues., • Relevant scientific or technical experience gained within a pharmaceutical or academic environment., • Some customer-facing experience is advantageous., • Proactive and organised with the ability to prioritise and manage multiple tasks., • Ability to communicate effectively with personnel at all levels., • Proven flexibility in adjusting to evolving workloads and remaining calm under pressure., • Demonstrates adherence to and promotion of company values at all times.

Spherical Search have partnered up with a well-known Analytical Services/CRO company who specialise in the inhalation and nasal drug delivery space, working with a range of pharmaceutical companies and drug delivery device developers. My client is currently looking for a Project Manager to work at their Cwmbran site. This would be a hybrid role with the option to work from home some days. ROLE OVERVIEW • To manage the delivery of the revenue generating portfolio of work for our customers, internally and externally efficiently and effectively., • Forming temporary teams within the company to bring about the successful completion of defined deliverables for our customers, • To manage and support the delivery of internal and research/development projects as required when part of the active portfolio, • Maintain and improve project management processes, supporting or leading their establishment and development as required, • Work closely with project teams to align timelines, ensure deliverables are achieved, provide excellent customer service and customer-experience when working with us, • Lead the technical teams to deliver on their commitments within the timeframes/budgets identified, limiting the impact of scope-creep and additional costs/wastes, • Manage customer complaints, issues or challenges robustly, swiftly and decisively, seeking senior support if required in a timely manner, • Liaise with other department leaders to define, prioritise, and progress projects, supporting effective resource deployment, • Forecast and report accurate financials for client accounts, • Effective communication of all projects to all required parties, including internal stakeholders, resource managers, customers, suppliers and senior leadership, • To enhance the reputation of the company continuously JOB DETAILS / RESPONSIBILITIES • Job descriptions cover approximately 85% of a role, and are not an exhaustive list of responsibilities and duties. You are expected to carry out other activities that are within reasonable scope of the role. BASICS • Always promote company’s best interests by the positive and effective manner in which you perform your duties, • Maintain an up to date training record and submit to your line manager at least every 6 months for review, making updates and amendments as necessary, • Read and Understand all assigned SOPs via the QMS system in the timeframe specified, • Ensure confidential information pertaining to the company is not divulged to 3rd parties without appropriate legal framework or permission., • Use of IT equipment (e.g. phones, laptops, etc.) is in line with the appropriate company policies. PROJECT MANAGEMENT RESPONSIBILITIES • Leading the planning, implementation, and delivery of projects within the company portfolio, • Working with resource leaders (Heads of Department/Principal Scientists) to form project teams and manage the resources for delivery, • Planning and scheduling project delivery timelines and expectations with customers, • Ensuring deliverables meet the required specification and quality definitions within the contract, • Ensuring project management processes, systems and expectation are fully complied with in the project lifecycle demonstrating full oversight and control of a programme (e.g. decision logs, meeting minutes, invoicing, deliverables entries, SAP interactions), • Managing changes in scope of a project diligently and swiftly, preparing documentations, communication and ensuring the customer relationship is enhanced through diligent changemanagement practices, • Tracking of project performance and taking corrective actions needed (e.g., deliverables, onboarding, etc.), • Managing client relationships in line with our values, while ensuring positive customer-experience is conserved, • Evaluating project outcomes and measurement of successes, supporting the advancement PEOPLE • To inspire all departmental team members by personal example and good work ethic, ensuring alignment to the work being conducted to the values, vision and core strategy, • Accountable for ensuring training plans are followed, • Ensuring absences are logged and tracked in the system and are not in conflict with any other team members or key events, • Accountable and responsible for ensuring adequate resource levels are available vs. the portfolio, recruiting new team members as required SCIENCE & RESEARCH • Participate in any relevant conferences and training packages to enhance technical understanding, • Act as a PM for R&D projects when accepted as part of our active portfolio, working with internal stakeholders to deliver non-revenue generating deliverables QUALITY & REGULATORY COMPLIANCE • Ensure all assigned Standard Operating Procedures (SOPs) are read and understood within the requested timeframe, seeking clarification on any points not understood or that can be executed practicably immediately, • Contribute to the authoring of SOPs and Business Operating Procedures (BOPs) as required, • Review and approve SOPs and BOPs for areas you and your group are involved in, • Ensure periodic reviews are conducted in timely manners and are not delayed, • Ensure your training record is up to date and complete at all times (audit ready) CONTINUOUS IMPROVEMENT • To identify inefficiencies and improvements in workflows, processes and systems honestly and promptly, • To complete improvement projects on-time, to-track and in-full, where assigned CUSTOMERS & SERVICE • To seek to reduce cost and waste whenever possible, • To coordinate and host on site client visits and teleconferences, • Attend any offsite meetings/conferences deemed necessary, • Ensuring the on-time and in-full completion of revenue generating tasks wherever possible including mitigating challenges effectively, • Ensuring you communicate plan changes/challenges quickly to relevant stakeholders, • Ensuring excellent client relationships are maintained or enhanced as projects and work progresses, • Communicating issues on projects and programs immediately to project team and customers if required (ensuring unsanctioned or unapproved work does not continue), • Ensuring work being conducted by the team is within scope of the current contract, • Ensuring work outside of the current contracts is not progressed without customer/senior management approval and captured in change orders as required, • Lead by example, treating our customers ethically, with respect and demonstrating exemplar levels of honesty and integrity with the work we do, • Manage our customers’ expectations realistically and ensure commitments are honoured, communicating expediently when they cannot be, • Ensure project review meetings are held at an appropriate time across the duration of the project, with the appropriate key stakeholders in attendance HEALTH SAFETY & THE ENVIRONMENT Ensure any accidents are logged correctly (accident book or EHStar) and promptly. SYSTEMS AND PROCESSES • Ensure systems and processes are fit for use always, challenging and improving if necessary, supporting the properly managed change/improvement process, • Responsible and accountable for ensuring you follow all defined systems and processes completely, adhering to process steps and requirements, • Ensure issues with IT systems are logged with a ticket. Do not allow issues to continue without resolution, • Drive adherence to recognised revenue and invoicing commitments each month in order to meet targets as closely as possible, • Ensure invoicing and reporting of financial figures is accurate and compliant to relevant guidelines, • Understand and adhere to financial regulations and processes as they pertain to your work CAPABILITIES & TECHNOLOGY • Ensure excellent levels of housekeeping to ensure standards are maintained after you have conducted work in those areas, • Ensure issues, problems or improvements with the use of the facilities is communicated to the Operations Coordination group promptly, supporting improvements if necessary ROLE CONTEXT COMMUNICATION & COLLABORATION To ensure good communication and collaboration with all other groups on: • Resource management and planning, • Health, Safety and Environmental concerns, • Training and Personal development, • Business Development and new opportunities and clients, • With customers on how their programs are progressing and supporting prompt issue resolution, • Managing and sharing the facilities and capabilities EDUCATION & QUALIFICATION Preferably a degree in a science, pharmacy or relevant discipline of grade 2.1 or above Preferably Project Management qualification (APM, Prince 2 or equivalent) SKILLS & EXPERIENCE • Proven project management experience of a minimum of 1 year and willingness to work collaboratively to achieve results, • Demonstrated proactive and organised approach, able to exert influence over those whom they do not have direct authority and proven ability to prioritise and manage multiple tasks, • Excellent customer related experience and client facing skills, • Ability to communicate and work with personnel of all levels, internally and externally, • Proven flexibility in adjusting to a rapidly evolving workload and remaining calm under pressure, • Displays adherence to and promotion of the company values at all times

Director of Golf, Spa and Leisure Luxury Resort | Wales Executive Leadership Opportunity JWR is delighted to be recruiting an exceptional Director of Golf, Spa and Leisure for a flagship luxury resort destination. This is a senior, strategic leadership role for an accomplished operator who thrives at the intersection of guest experience, commercial performance and people development. This position sits on the senior leadership team and reports directly to the Resort Operations Director, with responsibility for leading the Heads of Golf and Retail, Spa Operations, and Leisure and Activities. Package • Salary up to £80k+ 20% bonus, • 35 Days Holiday, • Private Healthcare (Family Cover), • Critical Illness Cover & Life Assurance, • Financial & Well-being Support, • Family Leisure Club Membership, • Free Parking, • Ongoing Professional Development & Learning Opportunities, • Discounts across the group & much more! The Role This is a broad, influential role with full accountability for the strategic and operational direction of Golf, Spa and Leisure. You will shape and deliver a guest-centric, five-star experience while driving commercial success, innovation and sustainable growth across all areas of responsibility. You will set standards, build culture, lead high-performing teams and ensure the product consistently exceeds guest and member expectations, all while maintaining strong financial controls and developing future talent. Key Responsibilities Strategic Leadership & Operations • Develop and implement the operational and commercial strategy for Golf, Spa and Leisure., • Lead large, multi-faceted teams through clear structure, strong governance and inspirational leadership., • Establish and maintain SOPs, KPIs and controls across all departments., • Champion a guest-centric culture that delivers exceptional, memorable experiences., • Work closely with departmental leaders to continually enhance service quality., • Act as a senior ambassador with members, clients, agents and event stakeholders., • Recruit, develop and inspire senior leaders and their teams., • Embed a positive, high-performance people culture aligned with the wider business values., • Oversee appraisals, training standards, succession planning and well-being initiatives., • Own and deliver budgets, forecasts and profitability targets., • Drive revenue growth through yield management, innovation and product development., • Control costs, payroll, stock and capital expenditure effectively., • Lead change, innovation and product development initiatives., • Analyse performance data, guest feedback and financial results to drive improvements., • Report regularly to the Executive Team with clear insights and recommendations. About You You will be a confident, credible and forward-thinking leader with a proven track record in golf, spa or leisure operations at a senior level. Essential • Minimum 6 year's experience within golf, spa or leisure, with at least 3 years in a senior leadership role., • Proven ability to deliver results in complex, high-volume operations., • Highly developed leadership and people management skills., • Strong commercial acumen with experience in budgeting, forecasting and yield management., • Excellent communication, influencing and stakeholder management skills., • Degree or higher-level qualification in hospitality, golf or a related field., • Evidence of continued professional development., • PGA qualification (Class AA)., • Experience delivering large-scale corporate, charity or professional golf events., • Exposure to organisational change programmes and industry benchmarking tools., • Full UK driving licence. Why Apply? This is a rare opportunity to take on a high-profile, career-defining leadership role within one of the UK’s most prestigious resort environments. You will have the platform, scale and support to shape strategy, influence culture and leave a lasting legacy.

General Manager | Sundew Court Integrated Retirement Community (Untold Living) Location: Newport, Shropshire Salary: £60,000 - £70,000 per annum (negotiable DOE) Benefits: Bonus, pension & wider company benefits Remit Compass Associates have partnered with Untold Living to appoint a new General Manager for Sundew Court, a brand new integrated retirement community in the picturesque market town of Newport, Shropshire. Sundew Court is designed for older adults who want to maintain and enhance their independence, while enjoying a richer social life, fewer chores and the reassurance of on-site care and support, 24/7. The General Manager will be the heartbeat of the village, leading a high-performing team, shaping a warm and inclusive culture and ensuring residents truly feel at home, free to “write their own story” in later life. As this is a new service, the General Manager will also play a key role in commissioning Sundew Court, building and training a brand-new team, embedding best practice from day one and ensuring a smooth, high-quality opening for residents and their families. Key Responsibilities • Provide visible, inspiring leadership across the whole village; hospitality, wellbeing, sales, maintenance, housekeeping and care., • Lead the full commissioning of the village, working with central support teams on mobilisation plans, policies, processes and CQC readiness to ensure a successful launch., • Recruit, induct and develop a brand new, multi-disciplinary team - setting clear standards, delivering robust training and fostering a culture of accountability and continuous learning., • Create and nurture a culture built on kindness, security, hospitality and connection where residents feel known, valued and listened to., • Oversee day-to-day operations to the highest standards of safety, experience and compliance (including supporting the Care Team in line with CQC requirements)., • Take full responsibility for Sundew Court’s commercial and financial performance, managing budgets, occupancy and key KPIs while protecting service quality., • Build strong, trusting relationships with residents and their families encouraging feedback, resolving concerns with diplomacy and championing quality of life., • Support vibrant social, wellbeing and engagement programmes that turn neighbours into friends and ensure life at Sundew Court feels joyful and purposeful., • Partner with central sales & marketing teams to position Sundew Court as the leading retirement community of choice in the area. Key Requirements • Proven experience in a senior leadership role (c.5+ years), ideally within retirement living, senior care, hospitality or a similar customer-focused environment., • Experience of commissioning a new service, opening a new site or leading significant service change (e.g. reconfiguration, extension, turnaround) is highly desirable., • Proven track record of building, training and leading new teams including recruitment, induction, coaching and performance management., • Strong understanding of senior living models and a genuine passion for improving quality of life for older adults., • Demonstrable commercial acumen confident managing budgets, financial targets and village level KPIs., • Exceptional people leadership skills able to attract, motivate and develop a high performing, multidisciplinary team., • Natural relationship builder with excellent communication skills and a calm, empathetic approach to problem solving., • Resilient, organised and adaptable; comfortable balancing strategic thinking with a very hands on, visible presence across the community., • Understanding of regulatory environments and a commitment to continuous improvement in safety, governance and resident experience. Location Sundew Court is located in Newport, Shropshire, a friendly market town with independent shops, cafés, pubs, churches and a bustling market hall. The village is close to local highlights including Aqualate Mere National Nature Reserve, Lilleshall Abbey and Mere Park Garden Centre, with Telford, Stafford and Shrewsbury all within easy reach. This role is ideal for candidates based in or commutable from Telford, Stoke-on-Trent, Stafford, Shrewsbury, Wolverhampton, Walsall, Market Drayton and surrounding areas. Interview Process The interview process will typically follow a two–three stage format: • Stage One – Initial MS Teams conversation with Tom Berrisford, Compass Associates, • Stage Two – Face-to-face/Teams interview with senior Untold Living leadership, • Stage Three – On-site visit to Sundew Court and final face-to-face interview Summary This is a rare opportunity for an ambitious General Manager to take the lead at a beautiful new integrated retirement community, commission a service from the ground up, and shape a culture where later life genuinely feels like a new beginning. In return, Untold Living are offering a competitive salary (circa £60,000 - £65,000 DOE) plus bonus and benefits, along with the chance to make a tangible difference every day. Find out more about Sundew Court: Contact Details If you would like to be considered for this exciting opportunity, please contact Tom Berrisford at Compass Associates on 0161 667 6556 or 07539 468698. Alternatively, email an updated CV to

Location: Hybrid – minimum 1 day per week in our Newport office Propel Finance was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 20 years on, Propel has grown to become one of the UK’s largest, independent finance houses. We have continued to deliver leading-edge finance solutions through a unique combination of teamwork and technology. From this continued success we are now looking to recruit a Senior Monitoring Analyst to allow us to continue our exciting growth plans. Our aim is to take the service we offer to the next level, to push the boundaries of what’s available, and to create great customer experiences consistent with our values. Does that sound like something you’d like to be part of? The Role As a Senior Monitoring Analyst, you’ll play a key role in supporting the Compliance Department to ensure Propel Finance meets its regulatory, legal, and governance obligations. You’ll be responsible for delivering day-to-day monitoring and quality assurance activity, identifying risks, assessing control effectiveness, and driving continuous improvement across the business. This is a hands-on role that offers real visibility and influence, working closely with stakeholders across Propel. Key Responsibilities • Deliver thematic monitoring reviews, file checks, and QA testing in line with the monitoring framework, • Document and escalate findings, recommending practical remedial actions and tracking completion, • Support the preparation of monitoring reports and management information, • Recommend enhancements to the monitoring framework and identify potential topics for future thematic reviews, • Provide timely regulatory guidance to colleagues and contribute to fraud prevention activity, • Maintain accurate monitoring records and documentation, • Work collaboratively across the business to promote compliance understanding, • Support training, development, and initiatives that embed a strong culture of compliance and accountability About You You’ll bring a curious, analytical mindset and a genuine interest in regulatory compliance, alongside: • Previous experience in a compliance, assurance, or risk role within financial services, • A good working knowledge of FCA regulation, • Strong analytical skills and exceptional attention to detail, • A proactive, inquisitive approach with a willingness to learn and improve So, why would you want to work here? We have a great working environment and we’re an ambitious business. We achieve so much because of our people. Everyone in the business, no matter their team or role can shape the outcome, share ideas, make suggestions, and have their voice heard. It’s a truly collaborative place to work. Benefits you can expect: • 25 days annual leave + bank holidays, • 2 additional days holiday after 5 years’ service, • Birthday day off, • Opt in Private Medical Insurance, • Subsidised gym membership at £18.75 a month, • Cycle to Work Scheme, • Buy Annual Leave Scheme, • Half day seasonal shopping, • Auto enrolment pension – 3% employer contribution subject to eligibility, • Life Assurance 3 x basic salary, • Employee Assistance Programme available 24/7, • Company events and reward schemes We are proud to be a member of Stonewall’s Diversity Champions programme and are committed to improving workplace inclusion. The Curve Group is Propel’s outsource partner for Recruitment and a "Data Processor". The Curve Group will hold the information you submit but Propel will have access to it. You can find their privacy policy here: ___

We are seeking great talent to help us build The DNA of tech.® Vishay manufactures one of the world's largest portfolios of discrete semiconductors and passive electronic components that are essential to innovative designs in the automotive, industrial, computing, consumer, telecommunications, military, aerospace, and medical markets. We help the world's most in-demand technologies come to life. Every day our products touch your life and the lives of people across the world, though you likely do not know it. Come join us and help us build The DNA of tech.™ Vishay Intertechnology, Inc. is a Fortune 1,000 Company listed on the NYSE (VSH). Learn more at . Do you want to help us build the DNA of tech.? Vishay is currently seeking applicants for a Manager Product Engineer Automotive. You will be responsible for overseeing all phases of product engineering, new product development and production support for our Automotive Mosfet product line. Job Location: The ideal candidate will be working near one of the Vishay offices near Newport, UK, Taipei, Taiwan or Binan, Philippines. What You Will Be Doing • Hands on technical management of New and established products within the Automotive MOSFET Division, reporting into the Head of Auto Product Engineering, • Manages New product introduction of leading-edge products from product definition and development through to characterization, qualification, and release phases, liaising with Market development, R&D, Package, Device design and other manufacturing organizations, • Supports product problem solving with manufacturing, CQM, Product marketing and Application organizations within a fast-paced Automotive customer environment, • Defines technical management presentations related to technical problems and project status, • Liaise with Europe and Asia Pacific wafer fabrication and package assembly operations and engineering teams in yield enhancement and quality improvement programs, • Defines and reviews Automotive product datasheets and technical specifications, • Bachelor’s degree in electrical engineering, Physics or Microelectronics or similar, • Product engineering experience or similar field with good knowledge of Discrete Power MOS semiconductor devices and Trench MOS Technologies, • Strong multi-tasking project and technical skills are required to drive new product introduction from product definition through to device characterization, qualification and final datasheet release to sales, • Strong experience in product / process problem solving using statistical data analytics leading-edge yield management software, • Experience in the support of offshore facility to facility product transfers (package and wafer), • Familiarity with Automotive AEC Q101 testing and qualification requirements/ methods is a plus, • Familiarity with MOSFET semiconductor ATE (automatic test equipment) Wafer and Package test methods are an advantage, • Must have experience in interfacing with offshore Product Engineers - Europe - Asia- USA and drive international teams in a collaborative and time conscious fashion, • Familiar with 8D and FMEA processes and concepts

Project Engineer Location: Rogerstone Salary: Competitive + Benefits About Us Join 2 Sisters Food Group, one of the UK's largest food manufacturers, with an annual turnover exceeding £3 billion and approximately 13,000 employees across 16 sites. We have a strong presence in poultry, chilled, and bakery food categories. We are committed to delivering high-quality products to the British public and our retail and food service customers, including major retailers like Aldi, Asda, Co-op, KFC, Lidl, Marks & Spencer, Morrison's, Sainsbury's, Tesco, and Waitrose. About the Role As a Project Engineer at 2 Sisters Food Group's Rogerstone site, you will lead key investment projects to future-proof and upgrade our food processing operations. This includes installing, moving, and upgrading machinery as well as facilitating site extensions. You will manage large budgets, coordinate closely with suppliers, contractors, and internal teams, ensuring projects are delivered on time, within scope, and to the highest quality and safety standards. This role offers excellent opportunities for career growth within one of the UK's leading food manufacturers. Key Responsibilities • Deliver exciting engineering projects such as installations and site upgrades, • Manage project governance: meetings, documentation, procurement, and timelines, • Coordinate supplier activities including hygiene, FAT/SAT, and PUWUR, • Raise CAPEX paperwork and manage supplier quotes, • Oversee contractors, permits, and site safety compliance, • Build strong relationships through collaboration with operations managers and production teams About You If you are an engineer with a background in manufacturing environments and are comfortable in managing projects this could be a fantastic opportunity to develop your career in project engineering through driving continuous improvement and innovation within a fast-paced food production environment. Key Skills/Qualifications • Proficient in MS Office, • Knowledge of engineering lifecycle and maintenance practises, • Knowledge of project management tools such as PRINCE2 is advantageous Benefits • Refer a friend scheme, • Health Assured Employee Assistance Programme and Grocery Aid are free and confidential support services 365 days a year, • Boparan Restaurant Group Discount - 50% discount for friends and family. (Giraffe World Kitchen, Harry Ramsden, Ed's Easy Diner and Burger & Cocktails, • Cycle2Work Scheme Why Join Us? As one of the UK's largest food manufacturers, we provide ample opportunities for career growth and skill development. We emphasize promoting from within, ensuring you can build a rewarding career with us. #meals01

We are seeking great talent to help us build The DNA of tech.® Vishay manufactures one of the world's largest portfolios of discrete semiconductors and passive electronic components that are essential to innovative designs in the automotive, industrial, computing, consumer, telecommunications, military, aerospace, and medical markets. We help the world's most in-demand technologies come to life. Every day our products touch your life and the lives of people across the world, though you likely do not know it. Come join us and help us build The DNA of tech.™ Vishay Intertechnology, Inc. is a Fortune 1,000 Company listed on the NYSE (VSH). Learn more at . Do you want to help us build the DNA of tech.? Vishay is currently seeking applicants for a Senior Product Engineer AUTO. You will be responsible for overseeing all phases of product engineering, new product development and production support for our Automotive Mosfet product line. Job Location: The ideal candidate will be working remote near one of our Vishay offices in Taipei, Taiwan Newport, UK or Binan, Philippines. What You Will Be Doing • Hands-on technical ownership of new and established products within the Automotive MOSFET Division, • Leads and manages new product introduction of leading-edge products from product definition and development through to characterization, qualification, and release phases, liaising with Market development, R&D, Package, Device design and other manufacturing organizations, • Supports product problem solving with manufacturing, CQM, Product marketing and Application organizations within a fast-paced Automotive customer environment, • Defines technical management presentations related to technical problems and project status, • Liaise with Europe and Asia Pacific wafer fabrication and package assembly operations and engineering teams in yield enhancement and quality improvement programs, • Defines and reviews Automotive product datasheets and technical specifications, • Define statistical test methods to optimize yield and drive quality defect reduction programs, • Organizes and reviews electrical and thermal characterization data and formulates device datasheets for new product releases, • BS Degree in electrical engineering, Physics or Microelectronics or similar (Masters preferred), • 7 + years Product engineering experience or similar field with good knowledge of Discrete Power MOS semiconductor devices and Trench MOS Technologies, • Strong multi-tasking project and technical skills are required to drive new product introduction from product definition through to device characterization, qualification and final datasheet release to sales, • Strong experience in product / process problem solving using statistical data analytics leading-edge yield management software, • Experience in the support of offshore facility to facility product transfers (package and wafer), • Familiarity with Automotive AEC Q101 testing and qualification requirements/ methods is a plus, • Familiarity with MOSFET semiconductor ATE (automatic test equipment) Wafer and Package test methods are an advantage, • Must have experience in interfacing with offshore Product Engineers - Europe - Asia- USA and drive international teams in a collaborative and time conscious fashion, • Familiar with 8D and FMEA processes and concepts

Overview As part of our partnership with Openreach, which operates the UK’s largest fibre broadband network, we are committed to delivering quarterly target homes passed (THP) in numerous areas. The Planner plays a vital role in this process by allocating, scheduling, and issuing jobs to suppliers. This position involves closely monitoring the progress of works to ensure they are completed within agreed timescales, enabling the wider team to effectively plan and deliver on project targets. The Planner is essential in helping MJQ contribute to expanding broadband access to thousands of homes each year.. Who is MJ Quinn MJ Quinn Integrated Services Ltd is a UK-based company specialising in delivering end-to-end infrastructure services across multiple industries, including telecommunications, utilities, and mechanical and electrical engineering. Established with a commitment to quality and innovation, MJ Quinn provides tailored solutions that integrate design, installation, maintenance, and project management. The company partners with leading organisations to execute complex projects, leveraging cutting-edge technology and a skilled workforce to ensure efficient and reliable service delivery. MJ Quinn’s customer-focused approach and dedication to sustainability have solidified its reputation as a trusted provider in the infrastructure services sector. Responsibilities • Accepting jobs and allocating these to the necessary suppliers, as well as scheduling these works to be completed., • Liaising with the client in regard to queries surrounding jobs., • Ensuring that delivery forecast trackers and documents are kept up to date daily., • Liaising with other departments within MJQ to discuss additional requirements such as Traffic Management, Commercial and Streetworks team., • Assisting with the closing down of jobs once works have been completed. Experience and skills • Computer literate – experience of working with Microsoft Office tools., • Experience of working in a fast-paced environment, • Excellent communication skills both verbally and written, • Strong administration and organisation skills, • Ability to work well under pressure, ensure deadlines are met and manage business expectations, • Have a strong orientation towards quality, safety, and continuous improvement. MJ Quinn’s are committed to promoting an environment that values diversity. All staff are responsible for ensuring that all employees, customers, suppliers, and visitors are treated equally and fairly and not discriminated against on the grounds of age, disability, gender reassignment, marriage & civil partnerships, pregnancy & maternity, race, religion or belief, sex or sexual orientation.

Job Title: Area Manager Industry: Pharmacy Location: Newport Salary: £40,000 - £65,000 + Package Organisation Overview: A leading Pharmacy Group across the UK are looking for an ambitious ACT or Pharmacist to step up to area manager, taking responsibility for 11 branches between Newport and Merthyr. Job Summary: We are looking for a patient-oriented Pharmacist passionate about increasing the quality and quantity of service delivery in the local community. The successful candidate could be Pharmacist or ACT looking to progress their career. • Provide operational leadership across multiple pharmacy locations., • Coach, mentor, and develop pharmacy teams, including Pharmacists, ACTs, Technicians, and support staff., • Ensure full compliance with GPhC standards, SOPs, governance, and all regulatory frameworks., • Drive commercial performance, including service delivery, KPIs, and optimisation of pharmacy workflow., • Oversee recruitment, team development, colleague engagement, and performance management., • Support the rollout of new services and business initiatives across the region., • Conduct regular branch audits, service quality reviews, and action plans., • Lead on patient-centric service improvement and exceptional healthcare delivery., • Act as a key link between Head Office functions and frontline teams., • Provide cover as a responsible pharmacist when required (if a Pharmacist).

Leidos Europe has an opportunity for an experienced Supplier Quality Engineerto manage assurance and improvement activities associated with the Aerospace/.

We are recruiting an experienced Site Manager to oversee retrofit and planned maintenance projects across South Wales, covering Newport, Cardiff, Bridgend and Ebbw Vale . This role focuses on fabric-first decarbonisation works , including External Wall Insulation (EWI), Solar PV installations, and associated structural and brickwork repairs within occupied social housing environments. You will be responsible for programme delivery, subcontractor management, health & safety, and quality control across multiple live sites. Key Responsibilities Manage planned maintenance and retrofit works across multiple sites Oversee EWI, Solar PV and fabric improvement projects Coordinate subcontractors and ensure health & safety compliance Monitor site progress, programmes and budgets Liaise with residents, clients and internal teams Carry out site inspections to ensure quality and productivity Support reporting and operational delivery targets What Were Looking For Experience as a Site Manager within social housing or planned maintenance Knowledge of retrofit, EWI, energy efficiency or decarbonisation works Strong organisational and communication skills Confident using Excel / spreadsheets for planning and reporting SMSTS or IOSH Managing Safely (First Aid preferred) PAS2035 awareness desirable training provided Whats In It For You £40,000 £45,000 salary Car allowance, fuel card and bonus 31 days holiday + benefits MondayFriday working (no weekends) Long-term security within a national retrofit programme Clear progression in retrofit and sustainability-focused construction Apply Now Apply today through RecruitME , supporting skilled professionals across construction and planned maintenance. TPBN1_UKTJ

About The RoleJob Level: 10 UK Wide We are looking for aLead Software Engineerwho will be responsible for the design, development, and deployment of high-quality software solutions. This role involves leading a team of engineers on high-profile projects, ensuring best practices are followed, and driving continuous improvement in software development processes. You will collaborate closely with cross-f...

London Business School is seeking a People Systems Advisor to join our People Team. You will be responsible for the configuration, maintenance, and ongoing enhancement of our People systems, including iTrent, Document Logistix, Tribepad/Teamtailor, and Halo. You will work proactively with a wide range of stakeholders across the School to ensure the effective day-to-day operation and continuous improvement of our People systems. In addition to supporting system-related initiatives and contributing to process enhancements, you will build strong, collaborative relationships with system suppliers to ensure reliable and high-quality system support. • Manage and resolve system queries and issues from the People Team and wider School within SLAs, ensuring high standards of service., • Raise and manage system-related supplier support calls, ensuring timely resolution and escalation where necessary., • Review and implement system configuration and enhancement requests to ensure optimal performance and user satisfaction., • Lead system upgrade processes, ensuring thorough User Acceptance Testing (UAT) and minimal operational disruption., • Collaborate on system-related aspects of People Team initiatives, offering technical expertise as required., • Develop and update comprehensive process documentation for both Business As Usual (BAU) tasks and project work, ensuring clarity and accessibility., • Maintain supplier relationships, ensuring timely and effective communication and support., • Promote system literacy and best practice adoption across the People Team and wider School., • In-depth knowledge and practical experience in iTrent, including troubleshooting, configuration, and enhancements across all modules., • Experience with applicant tracking software (e.g., Tribepad, Teamtailor), including administration and configuration., • Experience with configuration of service desk/ticketing platforms (e.g., Halo, ServiceNow) is advantageous., • Experience supporting or leading HR system implementation or upgrade projects, including planning, testing, and post-go-live support., • Awareness of data security best practices and GDPR compliance when handling employee data., • Solid understanding of HR processes and payroll operations., • Ability to create clear and concise process documentation., • Ability to provide expert support and training on systems to a range of stakeholders, helping to build system confidence, literacy, and best practice adoption across teams., • Excellent written and verbal communication skills, with the ability to convey complex technical concepts clearly to both technical and non-technical audiences., • Proven ability to build collaborative relationships., • Strong organisational, project management, and analytical skills, with keen attention to detail and a proactive, solution-focused approach to problem-solving., • Proven ability to manage multiple tasks and priorities effectively. London Business School; a global and vibrant business community basedin two of the world's most dynamic cities, London and Dubai. It'swhere extraordinary minds and diverse perspectives connect, to have aprofound impact on the way the world does business and the waybusiness impacts the world. We offer best in class hybrid learning toour students and participants, whilst creating a flexible, su..., • Generous annual leave of 27 days plus extra between Christmas and New Year, • Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution), • Free onsite gym and swimming pool, • Amazing range of professional development to support your career path, • Enhanced cycle to work scheme, • Wellbeing offering to support your physical, mental and financial health, • Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill. All enjoyed in a Smart (hybrid) Working environment so we’re looking forward to discussing how, where and when you might work best to deliver in your new role.We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

Are you an experienced Data Analyst? We are looking for a proactive and detail-oriented Data Analyst to join our fast-paced People team. In this pivotal role, you will help shape the School’s people analytics capability by designing, developing, and optimising data solutions to drive strategy, improve the employee experience, and influence business outcomes. This role requires expertise in data analysis and reporting (Business Objects, Power BI, Excel, etc.), and a passion for visualising stories and creating meaningful insights from data. You will be responsible for upholding data quality and accuracy standards. You will use your analytical and technical skills, business acumen, and flair for visual storytelling to turn data into clear, actionable insights, working closely with stakeholders across People, Technology, and the wider School. You will champion a culture of evidence-based decision-making through the production of reports and analytics, and play a key part in our digital transformation by developing self-service dashboards and contributing to robust data governance frameworks. • Partner with People leaders and stakeholders across the School to understand requirements and proactively recommend solutions., • Perform strategic analysis of data from multiple sources to identify patterns and correlations relevant to the People team’s objectives., • Produce timely and accurate reports, continuously seeking opportunities for improvement., • Leverage our systems (iTrent, Business Objects, Power BI, and others) to enhance, build, and redesign dashboards and reports, ensuring data is visualised in an accessible and impactful way., • Monitor GDPR compliance across the People team, protecting the reputation and brand of London Business School., • Proven experience in People data analytics, including the end-to-end process of data collection, structuring, advanced analysis, and the production of dashboards and reports to support business decisions., • In-depth knowledge and practical experience with business intelligence and data visualisation tools, including Power BI, Business Objects (used in conjunction with iTrent), and Excel., • Expertise in data governance, including establishing and maintaining clear data ownership, role-based access controls, accountability structures, and comprehensive documentation., • Strong track record of ensuring data quality, including implementing data validation, cleansing, assurance, and continuous quality improvement processes to ensure accuracy, completeness, and timeliness., • Advanced understanding of data integration and automation, including experience handling complex data imports, data transformation, cross-system data flows, and automation of analytics processes., • Thorough understanding of data compliance requirements (GDPR, DPA 2018), and experience supporting or leading activities such as Records of Processing Activities (ROPAs), Data Protection Impact Assessments (DPIAs), and Transfer Risk Assessments (TRAs)., • Experience managing data privacy, retention, audit, and security, including secure storage, controlled access, appropriate archiving, and timely deletion of data in line with policies and best practices., • Ability to provide expert support and training on data tools and self-service analytics to a range of stakeholders, helping to build analytical confidence and data literacy across teams., • Excellent written and verbal communication skills, with the ability to convey complex technical and analytical concepts clearly to both technical and non-technical audiences., • Proven ability to build collaborative relationships and influence a data-informed culture., • Strong organisational skills, attention to detail, and a proactive, solution-focused approach to problem-solving., • Familiarity with the ethical and innovative application of AI and automation within people analytics is desirable. London Business School; a global and vibrant business community basedin two of the world's most dynamic cities, London and Dubai. It'swhere extraordinary minds and diverse perspectives connect, to have aprofound impact on the way the world does business and the waybusiness impacts the world. We offer best in class hybrid learning toour students and participants, whilst creating a flexible, su..., • Generous annual leave of 27 days plus extra between Christmas and New Year, • Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution), • Free onsite gym and swimming pool, • Amazing range of professional development to support your career path, • Enhanced cycle to work scheme, • Wellbeing offering to support your physical, mental and financial health, • Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill. All enjoyed in a Smart (hybrid) Working environment so we’re looking forward to discussing how, where and when you might work best to deliver in your new role.We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

£37,000 - £43,000 per annum dependent on experience Customer Insight & Intelligence Lead Up to £37,000 - £43,000 per annum, dependent on experience Permanent London Hybrid We are looking for a Customer Insight and Intelligence Lead to join Saga’s Insurance business at a pivotal point in our transformation journey. At the Saga, our customers are in the heart of everything we do and as a business, we support a diverse group of customers and help them at various stages of their lives. In this newly created role, you’ll report to the Chief Operating Officer and be responsible for driving measurable improvements in customer experience, satisfaction, and retention on our PMI and Travel journeys. As Customer Insight and Intelligence Lead, you’ll be responsible for transforming customer data into actionable insights that drive continuous improvement across the customer journey. This role combines advanced analytics, business intelligence, and a deep understanding of customer behaviour to inform strategic decisions and operational enhancements. By integrating data from multiple sources—including Voice of Customer (VoC), complaints, transactions, journey analytics, conversations, and retention metrics—the role ensures that every improvement is grounded in robust evidence and delivers measurable value for both customers and the business. We work in a hybrid way at Saga both at home and in the office. This role requires you to be working from our London office roughly once a week, allowing us to collaborate and share success as a business. There will also be adhoc visits to Folkestone in Kent to meet with the wider operations team. Role Responsibility As our Customer Insight and Intelligence Lead you will be responsible for aggregating and analysing data from VoC surveys, complaints, transactions, customer journeys, conversations (e.g., call/chat logs), and retention/churn metrics to identify trends, pain points, and opportunities for improvement. Other responsibilities will include: • Develop actionable insights and recommendations that inform customer journey enhancements, product/service design, and operational processes., • Build and maintain dashboards, reports, and presentations that communicate findings clearly to stakeholders at all levels, using data visualization and narrative techniques., • Work closely with CX, product, marketing, operations, and technology teams to ensure insights are embedded into decision-making and drive cross-functional improvements., • Use analytics to map and optimize end-to-end customer journeys, identifying friction points and prioritizing interventions that will have the greatest impact on satisfaction and retention., • Establish feedback loops to monitor the impact of changes, measure outcomes, and refine strategies based on real-world results., • Ensure data integrity, compliance, and best practices in data management, working with IT and data governance teams as needed., • Stay up to date with the latest trends in customer analytics, data science, and insurance industry best practices. The Ideal Candidate As our Customer Insight & Intelligence Lead you will have proven experience in customer insight, data analytics, or business intelligence roles, ideally within insurance or a regulated industry. You will need to have experience within a large-scale customer operation, ideally from the Insurance industry, but we consider applicants from other regulated areas. You will also be able to demonstrate the following skills and experiences; • Strong analytical skills with proficiency in data analysis tools (e.g., SQL, Python, R, Tableau, Power BI)., • Experience integrating and analyzing multiple data sources (VoC, complaints, transactions, journey analytics, etc.)., • Ability to translate complex data into clear, actionable insights and recommendations., • Excellent communication and stakeholder management skills., • Experience with customer journey mapping and process improvement methodologies., • Knowledge of data privacy, compliance, and governance requirements., • Bachelor’s degree in a relevant field (e.g., Data Science, Business Analytics, Statistics, Marketing, or similar) Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3390

Job summary Please note :Applicants should review all aspects of this advert to ensure a thorough understanding. If reviewing via a screen reader, please note that the Job summary, Job description, Person specification, Benefits and Things you need to know sections have been emphasised Dynamics Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. To provide up to date services to our customers systems need to be developed, improved, and maintained. This position plays a pivotal role in ensuring the core applications are reviewed and continually improved. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. Opportunities to contribute to the technical strategy are also available. As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Technical Be responsible for the design, coding, configuration, testing and documentation of large, complex or mission critical applications in a cloud first environment using Dynamics and Power Platform in MS Azure Configure and customise both model model-driven and canvas apps Develop Power Automate Flows via connectors to the Dataverse and other data sources Develop Power platform integrations with other Azure components such as Logic Apps, Azure Service Bus, Azure Functions and SharePoint Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Identify defects, incidents, risks and issues in line with IPO standards Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to Assist in implementing toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Behavioural Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality Promote and display the IPO and Civil Service Values Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Drive your own training and self-development, keeping skills up to date and learning new skills Embrace a continuous improvement ethos Personal and Team Development Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Drive your own training and self-development, keeping skills up to date and learning new skills Person specification Essential Criteria Essential Experience Experience in delivering technical solutions Experience with modern delivery models such as Scrum and Agile Understanding of DevOps principles Experience of working with cloud technologies such as Azure Essential Technical Experience of MS Dynamics CRM and/or Power Platform How to Apply Click the 'Apply now' button and complete the application form TPBN1_UKTJ

A NHS health board is seeking a Co-ordinator for Quality and Patient Safety.This role involves managing clinical audits, analyzing data for insights, and fostering collaboration across teams to enhance patient safety standards.Candidates should have a degree or equivalent experience, and familiarity

A leading NHS organization in Wales is seeking a Co-ordinator for Quality and Patient Safety.The role involves supporting senior managers, coordinating clinical audits, and promoting a culture of learning.Candidates should have a degree and strong analytical skills, with proficiency in Microsoft app

The successful candidate will promote safe working practices, manage product quality, and lead a team towards achieving demanding targets.

A leading quality management firm in the United Kingdom seeks a Divisional Quality Manager to oversee quality systems across multiple sites.

We are seeking an experienced and motivated Senior Quality Assurance and Improvement Officer to lead and implement quality assurance frameworks across adult social care services in Devon. You will take a locality lead for quality assurance and improvement across the three market sectors:. Develop an