79 Best head housekeeper Jobs in , London (August 2025)

About the job Citadines Trafalgar Square is seeking a confident Head Housekeeper to become part of our Team. Our properties operate 24/7; therefore, the department works on an early and late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As Head Housekeeper, you will be responsible for: Leading the Housekeeping Team, managing both employees and external workers through our outsourced partners, ensuring that the standards of cleaning, hygiene, stock control and staffing are maintained Planning, organising and supervising the cleaning services within the property Dealing with suppliers, trade associations, outsourced partners, ensuring linen, uniform, consumable and staff costs are within budget Being responsible for departmental communications Managing reporting and budget for the Housekeeping Team To be successful in the role of Head Housekeeper, we require: Previous supervisory or managerial experience Ability to lead and develop teams Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Head Housekeeper. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Leadership Skills, Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Communication Skills, Problem Solving Salary discussed at venue Department: Housekeeping Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

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MAES London

Garment Technician Studio Manager

Key Responsibilities: Management & Leadership Manage a team that includes machine operators and a quality controller. Recruit and train machinists for the production line. Monitor employee performance, provide feedback and conduct regular performance evaluations. Organise and lead training days for the team. Ensure a great team dynamic, motivating everyone to meet deadlines and work collaboratively. Production & Quality Control Oversee the day-to-day operations of the studio, including managing sampling and production schedules. Ensure samples and production orders are made to the highest quality standards, on time, and within budget. Check in-line quality to ensure consistency in production and finished garments. Resolve any construction issues at the PPS (Pre-Production Sample) stage. Implement and maintain quality control standards, ensuring all products meet customer specifications and industry regulations. Operational Excellence Monitor production processes to identify and implement opportunities for improvement. Ensure all bundles sent to machinists have the correct trims and materials to prevent lost time. Conduct regular housekeeping to maintain a tidy and organised studio floor. Plan and allocate resources efficiently to optimise production schedules. Select, maintain and organise the repair of all equipment and machinery. Accountability: You will be directly accountable for: The timely completion and delivery of all project deadlines. The consistent quality of all products. Controlling garment production costs. Minimising the number of repairs and recuts. Ensuring all health and safety guidelines are followed. Qualifications: At least 15 years of experience in garment manufacturing. Extensive knowledge of garment production processes, from machinery to construction. Proven leadership and team management skills, with the ability to motivate and inspire a team. Excellent communication and interpersonal skills. Strong problem-solving and analytical abilities to identify and resolve production issues. The ability to work under pressure and meet tight deadlines. Knowledge of lean manufacturing principles is a bonus. You will report to the Operations Manager. Day-to-Day Tasks Management & Leadership Walk the atelier floor regularly to monitor staff performance. Provide clear and accurate information to machinists. Communicate with senior management about production progress and challenges. Review workers' performance and identify training needs. Production & Quality Control Make high-quality samples and PPS (Pre-Production Samples) on time and within budget. Monitor production processes to ensure efficiency. Implement and maintain quality standards on all products. Check garments for any quality issues before they leave the studio. Resolve any construction issues that arise during the PPS stage. Ensure machinists have the correct trims and materials. Operational Planning Plan and organise your day and week to manage competing priorities. Select the right resources for each operation to maximise efficiency. Be proactive in identifying and resolving production issues before they cause delays. Ensure all team members adhere to health and safety guidelines. Take responsibility for the maintenance and repair of all studio equipment and machinery. Success Metrics The Floor Manager's day is a dynamic blend of planning, hands-on problem-solving, and team leadership to ensure the atelier runs smoothly. Planning: You’ll work with the Operations Manager to plan the upcoming week's workload, with a focus on preparing the next day's schedule the day before. Problem-Solving: You'll be actively involved on the floor, providing guidance and showing machinists how to efficiently work through any technical challenges that arise with a specific style. Efficiency: You’ll be continuously monitoring production times, communicating budgeted hours to the team and keeping work on track to prevent projects from running over time. Quality: You'll conduct regular quality checks to identify potential issues early. You'll also work directly with the Quality Controller to ensure all garments meet our standards and get machinists to rectify any issues immediately. Manage Machinists: You’ll conduct performance reviews, offer training where needed and keep management informed on the team's progress. What Success Looks Like Success in this role is not just about meeting deadlines; it's about fostering a high-performing, efficient, and collaborative environment. Financial Performance: The overall budgeted time for each style is consistently met or beaten, leading to improved profitability. Increased Output: Items move through the studio quickly, allowing the team to increase output without sacrificing quality. Quality & Accountability: The number of repairs is minimised, and the team takes ownership of fixing any issues on their own time. Team Synergy: Everyone works together toward the same goals, actively helping each other out. Organisational Excellence: The atelier operates as a highly efficient and organised environment, reflecting a clear sense of order and purpose.

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Omni Facilities Management

Housekeeping Floor Supervisor

We're hiring a Housekeeping Supervisor to join our amazing team here at Omni Facilities Management Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World. We are currently looking for enthusiastic and self-motivated candidates for the position of Housekeeping Supervisor / Floor Supervisor who will not only be required to carry our supervisor duties within the housekeeping department but will also, be required to support with the following when required: Cleaning guests’ room when required Self-Check cleaned rooms Support Head Housekeepers when they are on leave or days off. Benefits from working with the company: Two weekly payments Up to 28 days paid holiday per year Permanent contract of employment Career progression on to our Management Programs & Flexible Learning Courses Company Benefits including retail discounts on food, shopping, clothes, holidays. eating out and up to 55% on cinema tickets Opportunity to work with great teams for an industry leader! Refer a friend scheme and earn £150 for each person you refer Shift Pattern: Up to 37.5 hours a week, Monday to Sunday (24/7 Operation) Desired profile: Experience as a Housekeeping Supervisor / Floor Supervisor Willingness to work Ability to work under pressure with strong organizational skills Confident, professional, and welcoming personality Duties: Participate in and carry out various housekeeping duties including room cleaning/public area cleaning/linen management/supervisor

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Brothers Agency Ltd

Housekeeping Hotel Tip Airbnb 6 Stars London 14.80£ per h

I would like to introduce you to this job For this jobs we request DBS check Experience Housekeeping/Cleaning Apartments or Airbnb Job description: Self employed 5 star hotel with Airbnb style apartments (100 apartments) in 15 different locations all in central London. Weekly payments of £14.80 per hour. Transport is paid by you and is not deductible. Travel time between apartments is included in the working hours. Meet at our office around 9:30 AM Finish around 6:00 PM Cleaning supplies included Most likely in tandem with another cleaner for a trial period 30 minute break How many apartments need to be cleaned: Approximately 2 or 3 apartments per day are cleaned (1, 2, 3 or 4 bedroom apartments, bathrooms, kitchen and living room). Clean linen is waiting for you in the apartments, in the hallway or inside the apartment. Each block has a storage room on the ground floor where you can find a vacuum cleaner, mop and other utensils. Are cleaning supplies provided: Yes, we do. The cleaning staff also have to pick up the apartment's toiletries from the office, such as toiletries, coffee, sugar etc. They have an office in Covent Garden where their supplies are located. Basically we meet there, pick up the cleaning supplies for the apartment (we have hand wheeled trolleys) and then take the bus to apartment number 1. After that we walk to apartment number 2 and then take the bus to apartment number 3, many of which are in the city centre. As mentioned, the time spent travelling between apartments is considered working hours. The locations vary each day and you will need to use the bus or tube between them. Other locations are 5, 10, 15, 20, 25 or 30 minutes walk from the office. Once you have finished cleaning an apartment, you need to register it in the app and go through all the steps in the app to finalize everything so that the apartment is ready to book. You need DBS check for this job Task Description Inspection of the apartment: Bedroom, Bathroom, Living area, and Kitchen if there is any damage to the property Window must be open to get airflow and clear the air. REPORT ANY MAINTENANCE ISSUES STRAIGHT AWAY ON THE GROUP AND LATER UPDATE OPERTO 1 - Bedroom Bedroom: ensure the cleanliness and presentable following our standard Strip the bed linen and drop dirty linen at the drop location / photo to send to the Whatssap group In case linen arrives, the bed can be dressed. The bedsheet and duvet must not have stains. In case it is a wrinkle use fabric softener spray to flat it straight. The bed must be in a nice and presentable position. Protectors check if stain/dirty to wash and dust/or hoovers ensure no hair from previous guests. Bedside must be clean and lamp dust free/ensure lightbulb not 000 Window / blind must be clear and the frame/skirt needs to be dusted with wet cloth. Ceiling dust in case of spider web. Hoover carpet / or mop in case of wooden floor. Check the curtain if the stain is to be reported and if it's broken to also report in the operator and send a picture to the cleaning group. Spot clean if possible. Spot clean on the sofa and/or carpet if needed. 2 - Bathroom Bathroom: ensure the cleanliness and presentable following our standard. Amenities fully refilled: toiletries (1 set per bathroom/shower gel shampoo, conditioner, hand wash, and lotion), sanitary bag (6 per bathroom/inside drawer), hairdryer (1 per bathroom/ inside drawer), toilet paper (1 open on holder & 2 spares with wrapping paper). Towel set up: (2 hand towels, 2 bath sheets, and bath mat (hang on the bathtub or folded in the shower) following the standard. Toilet clean ensures there is no limescale/ toilet seat that must be closed. Shower/ bathtub must be dry, shower head free of limescale or mole. Bin empty and wash and the top must be closed. Sink must be cleaned with scrub in case of limescale Extracting fan to be Hoover/ dust Drainage need to be check and clean & clear 3 - Kitchen Kitchen: ensure the cleanliness and presentability following our standard. Ensure amenities filled; Nespresso pod (4 in box, 4 in the jar with 2bed+), sugar jar (10 per type), Nescafe sachet (5 per type), salt & pepper (10 per type), milk bottle (1, 2 for 3bed+) and tea bag (10 per type). Utensils, kitchenette, and cutlery in full follow standard. Ensure the dishwasher & washing machine is empty and dry. If there are clean dishes in the machine > put them back in the cupboard. If there are dirty dishes > put them to wash. If there are no dirty dishes and no dishes in the machine > put the machine to wash. Bin fresh bag & top closed. Kitchen towel hung by oven/ or nicely folded place in the drawer. Sink must be dry with no water, under with amenities (bin bags (5), laundry & dishwasher detergent cap (5), fresh sponge, and washing up liquid bottle. Dust the counter and wipe if needed. All surfaces, counters, decoration items, tea box&tray, and amenities jar must be clean and placed only refilled with the amenities standard. Sink drain must be checked and clean of blockage. Floor rehover and mop. Window / blind must be clear and frame/skirt need to be dusted with wet cloth living area: ensure the cleanliness and presentable following our standard. 4 - Living Room Living area: ensure the cleanliness and presentable following our standard. Coffee table wipe clean Sofa & cushion must be dusted including the wall skirt and wall paint should not have marks or any drawing. Lamp and decor to be dust / wipe / hoover if applicable. Take the rubbish that is in the bin or near to the bin, don't take anything else that you don't know if it is rubbish or not. The AC unit has to clean and cover the dust. Window clean. Decor items, such as vases, sculptures, or pictures must be dusted/wiped or hoover (where applicable). Window / blind must be clear and the frame/skirt needs to be dusted with wet cloth. Hoover and mop. 5 - Garden/Balcony Garden/balcony (if applicable) wipe. Must be swip / mop Pick up all the rubbish /pet poo/toy etc 6 - ExitBefore exiting the apartment all lights, AC, and heating have to be turned off.

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Holiday Inn London - Kensington High Street

Job Overview We are seeking a dedicated and experienced Night Manager to oversee the hotel’s operations during the night shift. You will be responsible for ensuring the smooth running of the hotel, managing the night team, and delivering exceptional guest service in line with IHG standards. This role is key in ensuring the security, safety, and comfort of our guests while managing overnight procedures, including financial reconciliations and operational duties. Key Responsibilities Guest Experience & Service Provide a warm and professional welcome to all guests, ensuring a seamless check-in and check-out experience. Handle guest inquiries, requests, and complaints efficiently and professionally, ensuring guest satisfaction. Maintain IHG brand standards in customer service and guest interactions. Monitor guest feedback and take proactive measures to enhance the overnight experience. Operations & Management Supervise and support the night team, including reception, housekeeping, and security staff. Oversee the completion of the night audit, ensuring all financial transactions are correctly recorded. Ensure all hotel systems and procedures are followed, including end-of-day reporting and reconciliation. Coordinate with other departments to ensure smooth operations, including early morning breakfast setups. Safety & Security Ensure the safety and security of guests and staff during nighttime operations. Conduct regular security checks and fire safety inspections. Act as the hotel’s emergency response coordinator, handling any incidents professionally and in line with hotel policies. Monitor CCTV and liaise with external security providers if needed. Team Leadership & Training Lead and motivate the night team, ensuring high levels of performance and engagement. Train and support team members in hotel procedures and customer service excellence. Conduct briefings and ensure clear communication between shifts. Skills & Experience Required Previous experience as a Night Manager, Duty Manager, or in a similar leadership role within the hospitality industry. Strong knowledge of front office operations, night audits, and financial procedures. Excellent communication and problem-solving skills. Ability to handle emergency situations and make quick, effective decisions. Strong leadership skills with experience managing and motivating a team. Knowledge of Opera property management systems. Familiarity with IHG brand standards is an advantage. Additional Information This is a full-time, permanent night shift role in a 4-on, 4-off shift pattern. Candidates must have the right to work in the UK. Please note that we do not provide visa sponsorship for the advertised positions. Competitive salary and benefits package, including IHG employee discounts and career development opportunities. A minimum of two year of prior experience as Night Manager in hotel is required.

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Holiday Inn London - Kensington High Street

Job overview: (Please note: This is a full-time position, and only candidates available to work full-time throughout the entire year will be considered. A minimum of one year of prior experience in hotel housekeeping is required) The housekeeping department is key to ensuring that the guest feels secure, safe in knowledge that their room is treated with care, preparations for the guest arrivals is done correctly and in time, plus that any additional requests such as additional towels, and maintenance repairs are completed swiftly and to a very high standard. As a Room Attendant you will be responsible for providing the highest standards of customer care, greeting, and acknowledging each guest which a smile. Duties and responsibilities: · Ensure that all bedroom and bathroom areas are cleaned to highest of standards · Additional guest requirements are actioned swiftly and ensuring the guest is satisfied. · This vital role will include changing of bedrooms for a swift change around working to tight timelines, with the support of a housekeeping porter and supervisor · The ability to work flexible working hours to match the needs of the hotel · Great organisational skills and work successfully as part of a wider team · Report maintenance issues · Complete deep cleaning when required by the floor supervisor · To attend training and departmental meetings as requested · To follow all health, safety and hygiene requirements when undertaking tasks throughout the Hotel · Follow Health and Safety processes and procedures · To take care of all Hotel equipment required to carry out duties and to report defects immediately · To do this job well, you’ll be a details person: someone who walks into a room and takes a second to spot a curtain that needs straightening or a bedsheet that needs smoothing. · Beyond an eye for detail, this role calls for a thoughtful nature: our best Room Attendants are those who look for ways to please our guests, sometimes in unexpected ways. · Any other reasonable request from the supervisor, Head Housekeeper or Executive Housekeeper Key performance indicators: · Attention to details · Someone who is passionate about exceeding guest expectation · Confident team player who can create and maintain a positive attitude with a CAN-DO mentality · Team player · Ability to work to strict timescales · Comfortable to work in a high pressurised environment · Ability to smile at all times · This role requires an element of manual handling Skills: · Previous experience of working within a similar environment is essential. · A basic command of English is preferable Benefits: · Meals on duty · Staff uniform · Company pension contribution after you passing your probation period · Recommend a friend reward scheme · 20 days holiday plus 8 bank holidays · Dry cleaning of your uniform (if applicable) · Training fund assistance of NVQ’s · Awards and Recognition Programme · Seasonal annual parties · Staff rate with IHG hotels globally

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