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Main duties Special Events: • Supporting the co-ordination and delivery of our special events programme., • Manage the core elements of special events delivery such as the co-ordination of auction prizes, guest lists, guest requirements, admin and communications., • Source ‘money can’t buy’ silent auctions items and raffle prizes and act as the main point of contact with the auction company., • Support with ticket and tables sales for all special events., • Deliver high quality supporter care and exemplary stewardship to special event guests., • Work closely with the Marketing and Communications team to produce event materials including event programmes., • Ownership of planning and delivery of our Christmas Carol Service with the support of the Head of Supporter Engagement., • Support the Philanthropy Officer with the organisation of our annual cultivation event., • Support the Head of Supporter Engagement to identify opportunities for income growth from special events with a view to developing a new Special event within the portfolio to attract new supporters/audiences., • Support with stewardship and delivery of our signature challenge event., • Monitor special events within the sector, looking for emerging trends and sharing insights with the wider team., • Support the Challenge Event Manager as needed, • Ability to work evenings and provide on-the-day event support., • Maintain efficient data and administrative processes for special events, including, • income tracking and guestlist management on the database., • Be an ambassador at events, supporting the delivery of The Passage’s vision and ensuring that the charity’s profile and reputation are enhanced., • Ensure that appropriate and compliant risk assessment, health and safety procedures, protocols and policies are implemented for all special events. Budgets and Finance: • Support the Head of Supporter Engagement in tracking and recording income and expenditure for events and ensuring they are delivered within agreed budgets. Special Events: • Assist with other team projects as needed, working together to deliver a high-quality portfolio of community projects and activities., • Support and attend fundraising events as required., • Adhere to the highest standards of community fundraising best practice as set out in the Fundraising Regulator Fundraising Code of Practice and ensure that all activities comply fully with the relevant Data Protection obligations and any other legislation. General responsibilities • In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage., • To participate in internal/external meetings as required, and attend training events, conferences and other functions, as necessary., • To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs., • To ensure that all The Passage policies and procedures are being adhered to., • To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults., • To at all times undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage1., • Undertake any other duties that may be required which are commensurate with the role. Desired experience This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement, please address criteria E1 to E11 and K1 to K7 demonstrating your understanding and knowledge and give evidence of your experience and abilities. • E1 - Experience of supporting or delivering special events., • E2 - Experience of recruiting new fundraisers and providing excellent stewardship., • E3 - Creative thinker with the ability to take the lead, initiative and problem solve, • E4 - Experience of managing external suppliers., • E5 - Understanding of how to use insight, data and market trends to identify opportunities and make recommendations., • E6 - Experience of tracking income and expenditure targets., • E7 - Strong interpersonal skills with the ability to liaise with people at all levels, over the telephone, email and face-to-face., • E8 - A track record of generating and building strong, lasting relationships with supporters., • E9 - Competent in the use of online databases such as Salesforce., • E10 - Competent in the use of mailing platforms e.g. Dot Digital and design sites e.g. Canva, • E11 - Working in the charity sector. Desired knowledge • K1 - Special events, fundraising and trends., • K2 - Ability to work under pressure, keeping calm and thinking clearly., • K3 - Digital fundraising and online fundraising platforms., • K4 - Excellent organisation & time management skills., • K5 - Strong organisational skills with the ability to manage and take responsibility for your own workload, handle multiple priorities and to work independently., • K6 - GDPR and all relevant fundraising regulations., • K7 - Shared passion for the work and values of The Passage.

Virgin Active are committed to changing people’s lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. \n We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world-class member experience. We are now looking for a Talent Acquisition Specialist to join our HR Team, supporting PT & Group Exercise recruitment across Club-based teams. \n This is initially a 6-month fixed-term contract, with strong potential to become permanent based on performance and business need. \n It’s a truly exciting time to be joining Virgin Active. As we continue to evolve into a social wellness brand, our people are at the heart of everything we do. This role plays a key part in attracting the talent that brings our clubs to life and supports our business from behind the scenes — ensuring we hire people who embody our values and elevate both member and team experience. \n The Talent Acquisition Specialist is responsible for delivering a high-quality in-house recruitment experience across Club teams. You will partner closely with hiring managers to recruit directly, build talent pipelines, and ensure every candidate journey reflects Virgin Active’s culture, energy, and commitment to wellbeing. \n The Role \n\n • Experience working with PTs or Group Exercise (nice to have)\n, • 25 days (excluding bank holidays) annual leave, plus a Celebration Day – and we want you take them\n, • Access to The Peoples Pension, with our contributions at 3%.\n, • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.\n, • Private Dental and Healthcare Insurance – your physical health is important, and we want you to have the access to healthcare should you require it.\n, • Life Assurance 4x your salary – which we hope you will not need.\n, • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.\n, • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) \n, • Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.\n, • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.\n, • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.\n, • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.\n, • Access to ePoints, offering loads of online discounts to retailers.\n, • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.\n

About you, our new Assistant General Manager at The Hero:. Assistant General Manager, The Hero - London. We're seeking an exceptional Assistant General Manager to join our team at The Hero, to lead the team & elevate the guest experience at one of our flagship gastro pubs-where impeccable service, e

Membership Manager – Family members club Location SW London Salary: £40,000+ Imagine a place where kids can have the time of their lives while parents relax, laugh, and reconnect — all under one roof. That’s what my client is building: a vibrant, hub for families, and they are looking for a Membership Manager who can make every member feel like part of something truly special. About the Role As our Membership Manager, you’ll be the heartbeat of the member experience — blending strategy, hospitality, and warmth into every interaction. Your focus? Growing our family community through thoughtful membership sales, building lasting relationships, and making sure every visit feels better than the last. You’ll work closely with the General Manager and Events Team to create unforgettable experiences, while leading the front-of-house crew to deliver top‑tier service with smiles all round. What You’ll Be Doing • Champion the full membership journey — from that first curious enquiry to welcoming new families into our community., • Dream up and deliver exciting member events and activities that keep our community buzzing and growing., • Be a friendly problem‑solver, handling queries and feedback with empathy, charm, and efficiency., • Oversee bookings, calls, emails, and admin with professionalism and attention to detail., • Lead a welcoming front‑of‑house team that makes every arrival feel like coming home., • Keep leadership in the loop with accurate membership reports and insights., • Train, motivate, and support your team to shine in every interaction. Experience • At least 2 years’ experience in membership management, sales, or guest relations — ideally in a luxury hospitality or private members’ environment., • A knack for connecting with people — from tiny toddlers to seasoned executives., • Excellent communication and diplomacy skills, with the ability to turn challenges into opportunities., • Smart time‑management and multitasking skills — because every day is different., • A problem‑solver’s mindset with a “big‑picture” approach., • Fluency in multiple languages is a plus (bonus points for Arabic!)., • A clear Enhanced DBS check. This is more than a job — it’s a chance to help shape magical moments for families, every single day. For more details contact

JOIN US as a Centre Manager – a role for the remarkable Ready to step into a role where your standards, drive, and mindset truly matter? ABOUT US At One Avenue Group, we provide serviced offices in prime locations at the heart of London. We take a distinctive approach to the serviced office industry, drawing inspiration from the standards set within high-end hospitality. We’re not looking for industry insiders - we’re drawn to people who bring sharp, transferable skills and a fresh perspective. If you’ve got the foundations - a service-led attitude, agility, and the hunger to grow - we’ll equip you with the tools and training to thrive. Potential and mindset matter more than where you’ve come from. We believe great work deserves great rewards, so we offer a competitive salary, performance bonuses, and plenty of perks that keep our people thriving. From career development and wellness support to unforgettable team events and holiday time that lets you truly switch off, we've built a culture that backs ambition and celebrates the fun along the way. THE ROLE We’re looking for a driven, experienced Centre Manager to lead daily operations, ensure efficiency, and deliver outstanding customer service. The ideal candidate brings strong leadership, a proactive mindset, and clear, confident communication. We’re looking for someone with the confidence, poise, and a sharp instinct to lead from the front. As Centre Manager, you’ll set the tone, and ensure a seamless client experience, whilst maintaining the high standards expected by our clients. Key Responsibilities: • Build strong client relationships, ensuring smooth onboarding/offboarding, • Identify operational improvements to ensure high standards, • Foster a culture of positivity and professionalism while driving team growth and individual progression, • Lead team meetings, task delegation and performance oversight, • Manage suppliers and contractors, • Conduct sales viewings and maintain centre-wide sales forecast awareness, • Administer client billing and invoicing processes, • Oversee facilities and ensure health and safety compliance, • Respond to building issues and emergencies as needed CANDIDATE PROFILE If you enjoy thriving in fast-paced environments, then you’ll feel right at home here. You bring the energy, the detail, and the leadership that make an operation feel seamless and exceptional. You’re not just capable; you’re composed, driven, and always two steps ahead. You’re polished, positive, and solutions led. We’d love to meet you if you: • Lead with a proactive, hands-on approach, • Prioritise exceptional client care and clear, confident communication, • Have strong operational and team management experience, with a talent for coordination, • Stay calm, adaptable, and composed under pressure, • Are relentlessly organised, with razor-sharp attention to detail, • Build trust quickly and create a warm, elevated atmosphere, • Love to take initiative, stay solutions-focused, and confidently own client-facing events WHAT WE OFFER Salary: £40,000-45,000 PA We provide structured training, clear progression, ongoing development, meaningful recognition, and a vibrant, engaging culture. You will be based in Central London, working Monday to Friday. The role is 100% office-based which will allow you the chance to work face-to-face with a dynamic and energetic team in a premium, high-end workspace. You’ll be part of a team that blends sharp professionalism with a real sense of fun, and where camaraderie fuel's purpose. Initially offered on a temporary basis, with potential to become permanent for the right person ready to thrive. FINDING THE RIGHT FIT Training covers the process, but you bring the presence! That’s why we’re after more than experience. At One Avenue, a refined presence and a service-first mindset aren’t extras, they’re essentials. We hold the bar high, and we expect everyone we bring in to meet it -not just in what they do, but in how they carry themselves. If that sounds like you, apply now for immediate interview consideration. If successful, we will welcome you to an in-person open day. THE OPEN DAY EXPERIENCE This isn’t your typical candidate meeting - it’s your first real glimpse into life at One Avenue. From the moment you arrive, you’re welcomed like a guest. Think tailored hosting, fine details flawlessly executed, and an environment that speaks volumes without saying a word. Every detail is considered and every interaction intentional. You’ll meet our senior leaders, explore the space that sets the tone for our brand, and engage in meaningful conversations that reveal not just what we do, but how we do it. From an exceptional lunch to behind-the-scenes insight, you’ll leave with a clear, confident sense of what we stand for, and whether you see yourself being part of our elite team! If you're the kind of person who values excellence, detail, and ambition, we’d love to meet you!

Hakkasan Group, home to the internationally acclaimed Hakkasan and Yauatcha restaurants, is seeking a talented Operational Training Manager to lead and deliver operational training across our London restaurants. This is an on-site, five-days-a-week role, based in Hakkasan Mayfair but travelling across our London sites. It is ideal for a hands-on trainer who thrives in the heart of operations — supporting teams directly on the floor, in the restaurant, and throughout the guest journey. Key Responsibilities: • Develop and deliver an operations-focused training strategy aligned to business goals., • Conduct training needs analyses and produce quarterly training calendars., • Design and update training programmes across brand standards, service excellence and compliance (including 1Huddle)., • Facilitate on-site, hands-on training, including onboarding, skills coaching, and practical service workshops., • Deliver blended learning (classroom, bite-size, on-the-job and virtual sessions) across multiple venues., • Work closely with Managers to schedule sessions with minimal disruption to operations., • Evaluate training effectiveness through feedback, assessments and on-the-floor observations., • Champion 1Huddle, supporting site champions and monitoring engagement and results., • Partner with Operations Leadership and People Practices to ensure alignment and accurate development tracking., • Lead and support a small team of on-site trainers, ensuring consistency and high-quality delivery., • Use LMS platforms to track training records and explore new digital learning tools., • Continuously refresh content based on feedback, operational changes and new technologies. About You • Experience in operational training or L&D within hospitality or another service-led industry., • Strong operational floor experience — ideally someone who has progressed from waiter/server to supervisory or Restaurant/Duty Manager level., • Confident delivering hands-on, floor-based training in a busy environment., • Skilled in designing engaging, practical learning content., • Proactive, organised and comfortable working across multiple sites., • Strong communication and stakeholder management skills., • Familiar with digital learning tools (LMS, 1Huddle, e-learning)., • Passionate about people development and elevating guest experience. Benefits • Dine & Delight: 50% off food and beverage across all our restaurants – including takeaway., • We’ve Got You Covered: Employee Assistance Programme, enhanced maternity and paternity leave, life assurance., • Birthday Bonanza: Enjoy a little something from us each year to celebrate your special day., • Share the Experience: Up to £750 through our Refer a Friend scheme., • Moments That Matter: Gifts for Christmas, Chinese New Year, birthdays and long service., • Grow With Us: Leadership development, certifications and international career opportunities., • Giving Back: Charity, community and sustainability initiatives., • Time to Recharge: 28 days’ holiday (increasing with service) plus participation in our bonus scheme

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers. About Jumeirah Lowndes Jumeirah Lowndes is a boutique hotel located in Belgravia, one of London’s most exclusive neighbourhoods. The contemporary retreat is located just moments away from key attractions including Hyde Park and the Royal Albert Hall. Guests have complimentary access to all facilities at the nearby Jumeirah Carlton Tower, including the health club and spa. About the Job An opportunity has arisen for a Duty Manager to join us at Jumeirah Lowndes. The main duties and responsibilities of this role are: • Supervise property operations, particularly the Front Office, to ensure alignment with Jumeirah service standards and property strategy., • Conduct room inspections to assess availability and compliance with operational standards., • Coordinate activities within designated areas to improve departmental cooperation and service delivery., • Attending daily briefings and communication meetings to disseminate information and ensure team alignment., • Manage booking situations, including handling overbooking scenarios when necessary., • Maintain cleanliness and appearance of lobby and entrance areas, coordinating with Housekeeping and Concierge teams. About You We’re looking for a dependable and observant individual with a proactive approach to security and service. The ideal candidate will have • Experience: 3–5 years in Guest Services or or Front Office roles within luxury hospitality, • Technical Skills: Strong working knowledge of Front Office applications, and MS Office, • Communication & Language: Proficient in English (and/or local language), with strong active listening and clear verbal communication skills, • Behavioural Competencies: Demonstrates adaptability to shift work, cultural awareness, attention to detail, and strong problem‑solving skills About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty!

A premium casual, multi-site hospitality group is looking for a Reception Manager to take ownership of the guest journey across several high-profile locations. This role sits at the centre of the operation - leading the reservations function, shaping first impressions, and ensuring service starts strong before guests even reach the floor. The Role: • Lead and develop reception teams across multiple busy sites, • Take full ownership of reservations, guest enquiries and VIP coordination, • Manage guest flow to support a smooth, consistent service, • Build relationships with regulars and key guests to drive repeat business, • Oversee systems, reporting and booking performance, • Collaborate with senior leadership to continuously improve guest experience, • Step into wider operations when needed during peak periods The Person: • Experience in a similar role within a fast-paced environment, • Strong background in high-volume or premium hospitality settings, • Confident using reservation systems such as SevenRooms, OpenTable or similar, • Proven ability to lead, train and retain high-performing teams, • Highly organised with strong attention to detail, • Personable, polished and confident dealing with a range of guests, • Able to stay composed under pressure and make quick, sound decisions, • Professional approach with excellent communication skills

A high-energy, branded restaurant group is looking for a General Manager who isn’t afraid to take full ownership of their site and raise the bar. This is a business going through change - they need someone proactive, commercially sharp and strong enough to challenge the norm, not just follow it. The Role: • Full accountability for a high-volume, fast-paced restaurant, • Lead from the front - visible, hands-on and in the detail, • Drive standards across food, service and guest experience, • Build, develop and retain a strong team, • Hold your management team accountable and push performance, • Take ownership of P&L, labour and cost control, • Identify problems early and implement practical solutions, • Create a culture of energy, pace and consistency The Person: • Proven experience as a General Manager within branded or high-volume hospitality - £100k plus, • High energy, proactive and solutions-focused, • Comfortable getting into the detail - not just managing from a distance, • Strong leader who can challenge, influence and drive change, • Commercially aware with a solid grip on numbers, • Passionate about food, service and building teams that deliver

Who are we? We as Nusr-Et, are a culinary empire that crafted the art of dining with its unique blend of exquisite flavors and theatrical presentation. Renowned for its mastery of fine cuts, Nusr-Et has captivated the taste buds of discerning diners worldwide. Nusr-Et boasts an extensive international presence, with 27 restaurants strategically located in prominent cities across the globe, including New York, London, Dubai, Istanbul, and Miami. The culinary prowess of Nusr-Et is underscored by making each dining experience a celebration of taste and texture. Nusr-Et reflects a commitment and dedication to excellence. But this is what meets the eye. Do you want to know what goes on behind the scenes in creating such unforgettable culinary journeys? If your answer is yes, then get ready to get a taste of the fine dining world at Nusr-Et. Nusr-Et is actively seeking a talented and dynamic individual to join our team in the capacity of a Restaurant General Manager (London). This exciting opportunity is tailor-made for a high-performing professional who possesses a passion for excellence and a penchant for driving organizational growth. As a key member of our team, the successful candidate will be responsible for maintaining high standards of food, service, health & safety, ensuring the efficient and profitable business performance of the restaurant and the optimal utilisation of staff and resources. Safeguard all legal processes. He/she will also be responsible for the legal compliance of all activities of the operation. Sounds like you? Then read the job description below and apply now. What do we look for? • Bachelor’s degree in relevant departments, • Minimum 15 years of experience in restaurant management, ideally within a fast-paced environment such as restaurants, hospitality or food & beverage services, • Demonstrated expertise in managing high-performing hospitality venues, • Exemplary leadership and decision-making skills, emphasizing team growth and development., • A strategic approach to operations with a strong understanding of financial management and business development, • Outstanding communication abilities, fostering strong relationships with guests, suppliers, and staff, • A deep passion for food, beverages, and hospitality, with a sharp focus on quality and precision, • Multitasking and time-management skills with the ability to prioritize tasks What will you work on? • Ensure strict adherence to Nusr-Et’s service standards, from food presentation to guest interaction, • Oversee daily restaurant operations, ensuring smooth service and an exceptional guest experience, • Have a strong and dynamic presence on the floor Front of House and lead by example in every aspect of service and operations, • Ensure financial performance, managing budgets, controlling costs, and optimizing profitability, • Comply with laws and other legal requirements. Always be informed of any changes influencing the business, • Drive recruitment, training, and performance management to build a highly skilled team., • Lead and develop the team including FOH and BOH, fostering a culture of excellence, teamwork, and continuous improvement, • Work closely with the marketing team to drive footfall, revenue growth and enhance brand awareness, • Constantly monitor and check guest satisfaction to ensure customer experience is delivered to the highest standards, • Implement and maintain high standards of quality control, hygiene, and health & safety across all departments and areas of the restaurant, • Manage stock levels, supplier relationships, and inventory control to minimize waste and maintain efficiency, • Communicate with suppliers and contracts to meet all required deadlines and deals in required timescale, • Act as the key liaison between the restaurant and senior management, ensuring clear communication and goal alignment

Corporate Receptionist – Investment | West End £40,000 + excellent benefits 8.00 am - 4.30 pm 9.30 am - 6.00 pm On rotation A truly standout opportunity for a 5-star calibre Receptionist to join a high-performing, fast-growing investment environment in stunning West End offices. This is not just a front-of-house role, it’s a business-critical position where you will be the face and heartbeat of the office, setting the tone from the moment guests walk through the door. Perfect for someone coming from luxury hospitality, cabin crew, yachting or a polished corporate investment setting, looking to step into investment and build a long-term career. You’ll sit at the centre of a dynamic, ambitious team, working closely with EAs, the Office Manager and Operations, gaining exposure and responsibility from day one. The Role • Acting as a true 5-star ambassador, delivering an exceptional meet-and-greet experience for clients, investors, HNWIs and VIP guests, • Running the front of house with precision from immaculate presentation of reception and meeting rooms to seamless guest coordination, • Handling the switchboard, ensuring all calls are answered promptly and directed professionally, • Coordinating meeting rooms, catering, couriers, taxis and travel arrangements, • Supporting EAs and the wider team with overflow admin, including diary support, document prep and ad hoc coordination, • Liaising with facilities, IT, cleaning and external suppliers to ensure the office runs flawlessly, • Assisting with office events, team coordination and day-to-day operational support About You • 3-5 years’ experience in a high-end, client-facing environment, • 5* hotel, corporate reception, cabin crew, yachting or similar, • Impeccable presentation and communication skills, • A warm, polished and professional at all times, • Naturally organised, proactive and calm under pressure in a fast-paced setting, • A genuine team player who is happy to roll up their sleeves and go the extra mile, • Confident juggling multiple priorities with excellent attention to detail, • Strong working knowledge of MS Office (Outlook, Teams, Word, Excel, PowerPoint), • A keen interest in investment/finance and a desire to work as a career Receptionist in the investment industry Why Apply? • Join a high-calibre, ambitious environment surrounded by driven professionals, • Work in beautiful, design-led offices in the heart of the West End, • Be part of a culture that values excellence, energy and initiative This is an exceptional opportunity for a stylish, polished and career-driven Receptionist looking to break into or further establish themselves within the investment space. If you take pride in delivering flawless service and thrive in a fast-paced, high-performing environment, I would love to hear from you.

Assistant General Manager — Renegade Urban Winery (Posted April 2026) E17 (Blackhorse Road) Full-time Reporting to: Group Area Manager Why this role exists Renegade Urban Winery is a working winery in East London. We make our own wine on site and host people in the space where it’s made. We’re not a hotel group or a corporate venue brand. We’re an independent, ambitious business built around wine, hospitality, community and experience. This is an exciting time to join a business that values ambition, creativity, and genuine hospitality at its core. Today, our hospitality business is centred around: • Day to day running of the restaurant, • Events, • Private bookings, • Strengthen our core management team, • Build a reputation as a go-to destination for both guests and hospitality professionals, • Empower our team to take ownership, contribute ideas, and shape the direction of the business The role We are seeking a passionate and experienced Assistant General Manager with strong wine knowledge to join our team. This role is ideal for a hospitality professional who thrives in a fast-paced, guest-focused environment and has a genuine enthusiasm for wine, service excellence, and team leadership. You will play a key role in delivering outstanding guest experiences, supporting daily operations, and driving revenue through effective wine service and team development. What you’ll be responsible for; Core responsibilities • Support the General Manager in overseeing daily operations, • Deliver exceptional guest service and implement and maintain high service standards, • Lead, train, and motivate the front-of-house team, • Provide confident wine recommendations and enhance guest experience, • Oversee stock control, inventory, and cost management, • Ensure compliance with health & safety and licensing regulations Growth & development As we expand, we are looking for individuals who: • Are ambitious and motivated to grow with the business, • Take ownership and accountability in their role, • Bring energy, positivity, and a hands-on approach to service, • Have a genuine passion for hospitality and guest experience, • Are eager to develop their wine knowledge and share it with others, • Are motivated to progress into senior leadership roles (General Manager and beyond), • Thrive in a dynamic environment where no two days are the same, • Want to take on increasing responsibility as the business evolves, • Is currently an Assistant Manager/Manager looking to step into a broader, more impactful role, • Has a genuine passion for wine and is eager to continue learning and developing their knowledge, • Enjoys engaging with guests and creating memorable, experience-led service moments, • Thrives in a fast-paced, hands-on environment and leads by example on the floor, • Is confident training and developing team members, especially around wine and service standards, • Wants to grow with a business and is excited by future progression into senior management roles Why join Renegade • Real ownership and visible impact, • Close collaboration with the Group Area Manager and leadership team, • A creative, independent environment

An exciting opportunity has arisen for a Membership Assistant to join the Membership Team for The Birley Clubs. The Birley Clubs is a prestigious group of private members' clubs renowned for their exclusive and luxurious environments, exceptional service, and distinguished clientele. Reporting to the Membership Manager and Director, the Membership Secretary will have responsibility for supporting the Membership team as a point of contact for all membership enquiries of three of our high-profile Clubs within the group. Key Responsibilities: • Supporting the Membership Team as the point of contact for all Membership enquiries relating to the club via phone, email, or letter, • Supporting in the management of all administration relating to club Waiting List, new Member elections and existing Member queries, • Answering of Membership phone and dealing with all enquiries appropriately, taking payments when required, • Responsible for all administration relating to applications including sending and tracking of forms, management of Waiting Lists, corresponding with applicants as required, • Managing applications, • Reporting, as required, on Waiting List figures and relevant data, • Running lists using Salesforce for monthly newsletters to Members, • Ordering of all stationery and print collateral, working with printers where necessary, • Supporting Membership Managers and Directors as required, • Attending Member events and support with guest lists, • Assisting Membership Director with expenses, meetings, scheduling team meetings, and ad hoc personal admin, • Assisting with Elections, • Monitoring and setting up Committee Memberships Key Skills and Experience • Have previous experience working with private members’ clubs or within luxury sector is preferable., • Excellent telephone manner, • Highly proficient in Excel, Word and Outlook, with Salesforce database experience being desirable, • Need to have an excellent attention to detail and strong organisational skills, • Ability to multi-task and a team player, • Professional, discreet and remain calm under pressure, • Previous experience dealing with HNW individuals preferable, • Have a good understanding of the social layering relevant to private members’ clubs This role is office-based, Monday through Friday, and requires a consistent presence onsite. If you want to be part of the most exciting private members club in London – we would love to hear from you!

The Trampery is seeking a Facilities Manager to join the facilities team on a full-time, permanent basis. Role Facilities Manager Contract Full-time, permanent Working hours Monday – Friday (37.5 hrs per week) Base salary Up to £37,500 Location Fish Island Village E3 2XT Stratford E15 2HB Poplar E14 0UX or any other Trampery Site Reports to Head of Facilities Responsibilities We are looking for an enthusiastic and proactive FM to look after multiple Trampery sites. Facilities Maintenance & Repairs: • Deliver core maintenance services across all Trampery sites, including planned projects, reactive, • maintenance, cyclical and preventative repairs., • Perform regular building inspections to ensure facilities meet established standards., • Keep the Community Team informed of maintenance activities, updates, and live information., • Coordinate with landlords and partners when maintenance issues fall within their responsibility., • Liaise with suppliers and contractors to obtain quotes, schedule work, and oversee maintenance tasks., • Oversee Audit Reviews and ensure Health & Safety compliance across all sites., • Support the review and validation of facilities budgets to ensure accuracy and proper processing., • Assist with project management and the successful delivery of site improvement initiatives. Personal requirements Have experience of facilities management or property experience. • Have experience of managing contractors, budgets, invoices., • Be able to multitask, prioritise and problem-solve workload accordingly., • Work independently without instruction whilst taking ownership of problems from start to end., • Direct management of contractors and self-delivery is desirable., • Hands-on. Company Culture A progressive, open-minded and kind culture. • Each individual is free to be themselves and is supported in giving their best., • Always striving to learn, improve, be better and build a better world. What we offer Company-wide Training, Learning & Development opportunities. • Regular team activities including Socials, Wellbeing and Team builders., • Monthly wellbeing budget., • Charlie HR Perks and Discounts to thousands of vendors., • Remote working (1 full week per year), • 32 days off per year (20 days annual leave, plus 8 bank holidays, plus 1 day off during your birthday week plus paid end of year closure from Christmas Day to New Year’s Day (unless stated differently in your contract), • Free guest pass to workspace for partner, friend, or child once a month., • Cycle to work / Annual travel card loan schemes. Start Date ASAP Deadline for Application 5pm Friday 8 May 2026 (Please apply early as applications will close before the deadline if high volume received) Accessibility We welcome applications from people who identify as neuro-diverse and/or having a disability and would like our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email and our Recruitment Team will contact you to discuss how we can accommodate. As a Disability Confident Employer, we are committed to offering an interview to candidates with disabilities, providing they meet the minimum requirements of the job role. Inclusivity The Trampery is proud of its supportive and inclusive culture, and we are committed to making it a welcoming place for everyone who comes to work with us. The Trampery is an equal opportunities employer and welcomes all applications. We do not discriminate based on, but not limited to, the following; age, education, disability, gender identity, partnership status, parental status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. About The Trampery The Trampery is a purpose-led enterprise dedicated to making business a positive force in society. It provides workspaces, venues, training and management services in pursuit of its mission. The five key elements of its mission are to: Advance business models with positive social & environmental impact. Support entrepreneurs from under-represented backgrounds. Drive inclusion & diversity in the workplace. Promote healthy work-life balance & well-being. Contribute to thriving neighbourhoods and strong communities. Today The Trampery operates six campuses across the city. It works with a variety of property partners including developers, local authorities and public institutions. B Corp certified, The Trampery actively supports new forms of enterprise that solve social or environmental problems. It also offers dedicated support to entrepreneurs from under-represented backgrounds, helping to rebalance London’s unequal business community. More than 2000 entrepreneurs, innovators and creative businesses have called The Trampery home.

twentyAI are supporting a leading investment bank with a 6 month contract Corporate Events Manager. They are looking for a consultant to join their Meetings and Events team. This position will be responsible for planning, producing and successfully executing in-person events for Business Groups and Enterprise Functions. It has the potential to turn permanent over time, but requires an immediate start. In this role, you will: • Plan, manage and execute on all logistical and aspects of enterprise level, multi-day meetings, conferences or events., • Provides guidance and recommendations on logistics, communication methodologies and contingency planning during the event lifecycle, • Partner with Sourcing & Contracting on vendor bids to match program needs and support on negotiating service needed to execute on programs, • Build and maintain knowledge of WF business line structure and processes, • Establishes and maintains ongoing vendor relationships to ensure they are cost-effective and deliver quality service., • Fosters relationships with LOB liaisons and displays leadership skills in managing and executing meetings., • Ensures alignment to the LOB strategy., • Involved in planner industry forums and is actively involved and up-to-date on industry trends., • Ensures adherence to compliance and privacy regulations and policies., • Responsible for identifying and managing all inherent risks., • Ensuring all tickets are submitted to the Ticket Management System (TMS) team for entry and tracking, • Processing, paying, and tracking all event-related invoices, • Booking venues, restaurants, and meeting rooms, • Ordering catering for all events, including managing dietary requirements and final numbers, • Assisting with finalising event budgets and tracking spend against approvals, • Providing cover for Analyst Marketing activities and roadshows when required, • Overseeing attendee management, including guest lists, registrations, invitations (in partnership with Marketing), badges, and event materials, • Ordering branded merchandise Desired Experience/Skills: • Onsite meeting planning and execution experience for events ranging from 50-250 attendees, • Knowledge and experience with contracting, negotiating and partnering with meeting and event vendors including productions, DMC’s, hotel and speakers, • Experience with CVENT or comparable event management tool, • Ability to prioritise work, meet deadlines, achieve goals, provide solutions to problems, and work under pressure in a dynamic and complex environment, • Ability to manage confidential materials in a professional manner, • Demonstrate emotional intelligence and professional etiquette under pressure, • Ability to adapt and be flexible with the continued changes within the businesses Required Experience/Skills: 2+ years of corporate meeting & event management/planning experience 2+ Years within the Financial Services Industry Solid experience within an Event Management Tool Able to be on-site 4 days per week Please apply below if interested

About the Restaurant Roketsu is a contemporary Japanese dining destination in Marylebone, rooted in Kyoto hospitality. It offers a customised kappo-style experience, featuring an open kitchen and counter seating that invites direct interaction between chef and customer. The Role We are seeking a Restaurant Manager / Sommelier to lead front-of-house operations and curate the restaurant’s wine and sake programme. The ideal candidate will have a deep understanding of authentic Japanese cuisine, shaped by Japanese chefs. Key Responsibilities • Lead, mentor, and support the front-of-house team, • Deliver a seamless and refined guest experience, • Develop and manage the wine and sake offering, • Provide pairing recommendations and training to the team, • Oversee reservations, inventory, and supplier relationships, • Maintain a welcoming and attentive service environment About You • Proven experience in restaurant management or a senior front-of-house role, • Genuine interest in wine, sake, and Japanese beverages (deep expertise can be developed), • Experience in Japanese or Asian dining is advantageous Desirable • Familiarity with high-end dining environments, • Wine or sake certifications (e.g., WSET, SSA), or willingness to pursue them Offers • Deep understanding of authentic Japanese cuisine, shaped by Japanese chefs, • Competitive salary, depending on experience, • Staff meals provided, • Employee discount across group venues, • Company pension Job Type: Full-time Benefits: • Company pension, • Discounted or free food, • Employee discount

Global Lifestyle Manager- 2pm-10pm (French Speaking) Introduction to Quintessentially. Expect the best. Experience Better. For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services. JOB SUMMARY Are you passionate about servicing a high-net-worth audience and going above and beyond for your members? If you’ve got what it takes to provide a high touch tailored service to our members we have a great opportunity for you to join a truly fantastic global business. We are looking for a Global Lifestyle Manager to manage the relationship with our members overnight ensuring high individual engagement, satisfaction, loyalty and retention. KEY DUTIES Reactively handling all incoming lifestyle & leisure-related requests & enquiries from Members in accordance with set guidelines which will be trained and monitored. Researching and arranging of: travel bookings, restaurant bookings, club bookings and much more. Adhering to Company standard phone greeting – with appropriate Member address & consistent levels of courtesy. Providing quality suggestions at all times which exceed Member expectations. Intensive & extensive phone and email-based correspondence. Using a CRM system to log Member requests, actioning requests and updating Member information. HOURS OF WORK Monday- Friday 2pm-10pm (1 hour unpaid break) REQUIREMENTS Must be fluent-spoken and written in English and French. Work background in any of the following sectors/areas: Personal Assistant, Customer Service, Guest Relations, Lifestyle and or Account Management, luxury travel & leisure. In-depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals. Good knowledge of worldwide travel destinations & luxury products/services, given that our Members are based around the globe & request info regarding predominantly travel, leisure & services worldwide. Warm, friendly, calm, confident and courteous at all times. Pro-active, energetic and positive attitude. Strong IT & CRM systems skills. Able to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. OUR IDEAL CANDIDATE Understands HNW lifestyles, expectations, needs and preferences. Warm, friendly, calm and courteous at all times. Able to anticipate client needs and deliver intuitive and highly personalised solutions. Pro-active, energetic, with a positive attitude. Excellent team player. Values privacy and confidentiality. Passionate about travel, culture, and unique global experiences. Strong IT & CRM systems skills. Ability to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. Strong networker and relationship builder. BENEFITS Hybrid working (role dependent) Competitive annual leave allowance with a further increase due to long service Birthday Allowance – take your birthday off on us! Pension Scheme Angel Days: Additional paid leave to do charity work Long Service Awards Life Assurance Digital nomad Study Leave Puppy friendly offices Qmunity committee – Social events in the office Free food & drink in the office Wellbeing platform membership Training platform membership Season Ticket Loans Cycle to work scheme Discounts with a variety of retail and hospitality companies

POSITION SUMMARY In conjunction with the Casino Manager, leads and manages the Casino operations including the core functions: day to day operational activities, guest relations, maintaining compliance in all gaming rules as per SQM, and directing the performance management of the Casino Staff. Hiring Requirements: • Minimum one-year experience internally as a Senior Casino Supervisor with consistently high performance ratings. (shipboard experience preferred), • One to two years progressive supervisory experience in a casino function with resorts, cruise lines, and hotels., • Ability to make decisions based on sound judgment regarding rules and regulations., • Ability to observe and recognize payout accuracy, dealer behavior and associated activities., • Satisfactory completion of Gaming Board/Commission approved dealer school., • Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities. Ability to manage headcount within area as it relates to and supports the business needs of the vessel., • Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems and customer satisfaction evaluation techniques., • Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment., • Through working knowledge of computers, Internet access and the ability to navigate within a variety software packages such as Excel, Word, or related programs., • Bachelor’s degree in hospitality management, business administration or related filed from an accredited college or university or the international equivalent preferred

Position: Restaurant Supervisor Report to: Restaurant Manager What will I get? • Competitive salary ranging from £43,000 to £45,000 gross per annum, based on a 40-hour working week and inclusive of service charge., • Enhanced annual leave, increasing with length of service, • Complimentary meals while on duty, • £1,000 “Refer a Friend” bonus scheme, • Ongoing learning and professional development opportunities, • Reward programmes, long service recognition, and employee appreciation incentives, • Employer pension contribution of 3%, • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • A vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair’s message, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships As a Supervisor at ...At Sloane, you will play a pivotal role in ensuring an exceptional dining experience for our guests with your focus being not only your section, but passionate knowledge of French Wines, our menus, and dining out. You will also be responsible for maintaining daily operations such as opening and closing, cash up, reporting, and operational organisation. We are a unique property, blending a service style of gastro precision with dining room warmth, and Parisian glamour. Our menu has existed for 25 years, delivering precise dishes that cannot be found outside of us in London. This iconic menu comes from Hotel Costes in Paris, meaning we have a legacy to uphold. It is this unique legacy that draws people to us, requiring irreproachable standards, so we are strict on set up, service, intervention on a table, and guest relations. As is the case for our Head Waiters/Waitresses, our Supervisors must have an irreproachable, elevated service style, excellent wine and food knowledge, and ability to sell. Strict sommelier service is not our style. Our wine-list is French focused, so a real passion for French wine is a must, without the fluff. Honest knowledge, care, and attention when describing and serving wine, but without fanfare or dramatics. What sets our Supervisors apart from our Head Waiters/Waitresses is their operational duties. As a supervisor you will thrive amidst service, while keeping an eye on BOH and FOH standards. You will be trained in and have a deep knowledge of what makes our property unique, and ensure the team follow. You will also undertake tasks such as daily briefings, stock-count, rota updates, and cash-up. You will collaborate closely with our Restaurant Manager and fellow Supervisors, as well as the rest of the team to enhance guest satisfaction and foster a culture of continuous improvement. In this role you will work hard to become part of something truly unlike anywhere else in London, and develop yourself into a master of all things hospitality. Guest Experience & Service Excellence: • Be a dynamic and visible presence on the floor—working a section while supporting the wine sales and service of more junior in their sections., • Deliver personal, intuitive service that reflects the calm elegance of our hotel and the individuality of each guest., • Lead by example through your service, setting the tone for energy, professionalism, and guest care., • Help develop junior staff by sharing deep knowledge of food, wine, and service etiquette., • Handle guest feedback efficiently and resolve any service issues with care and urgency., • Execute and monitor opening, shift change, and closing duties, ensuring consistency and readiness., • Conduct daily briefings, assign floor sections, and ensure all team members are aligned and ready., • Help manage daily staffing levels and adapt floor coverage in real time based on guest flow., • Communicate effectively with the kitchen and bar to maintain seamless service., • Maintain floor standards for presentation, cleanliness, and atmosphere throughout service., • Actively participate in departmental meetings and team briefings, offering support and guidance to team members when needed to achieve collective objectives., • Familiarise yourself with relevant health and safety legislation and ensure team members comply with regulations., • Act in accordance with fire safety instructions and promote a safe working environment., • Assess staffing needs and develop plans for future growth., • Coach, train, and nurture more junior members of staff., • Elevate team performance, morale, productivity, and enthusiasm. What are we looking for? • Minimum 1 year of experience in a similar role within a luxury dining room/property., • Someone who is not afraid of a quiet service, where focus and commitment must still be maintained., • Excellent knowledge of cocktails, spirits, wines and champagne. Strong French wine knowledge with an ability to treat our wines with care, but not fuss. A desire to learn more about the wines on our list is a must., • Someone who feels at home on the dining room floor—personable, gracious, and always guest-first., • Excellent knowledge of food with a high aptitude to learning and describing dishes with flair to both guests and team members., • Strong upselling skills and ability to tailor service to differing guests’ needs., • Someone who stays informed about new trends, fashions, art, and culture., • Ability to speak and write French is desirable but not essential., • Self-starter with creativity, high drive, and result-oriented approach., • Strong work ethic and ability to handle tasks under pressure and meet deadlines., • Strong leadership skills to motivate the team and maintain a high level of service., • Calm under pressure, exceptionally detail-oriented, and always aiming higher., • Availability to work flexible shifts, including evenings, weekends, and holidays.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with one of London’s largest naturally lit swimming pool. About the Job An opportunity has arisen for a Shift Engineer to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • To have a full knowledge of the company’s procedures and policies and to adhere to them., • Check that all mechanical and electrical systems and tools are working and in good repair at all times., • Respond to and rectify emergency maintenance faults raised on the maintenance reporting platforms or software, prioritising those which impact Health & Safety, guests or guest service in the first instance; ensuring response times are met and are followed up with the guest once complete., • Updating the maintenance reporting platform whilst on duty adhering to the system use procedures., • Undertake regular daily patrols of the hotel front and back of house to carry out maintenance spotting in order to identify any corrective repair works that need to be carried out; for example, the replacement of light bulbs within public areas., • Reporting any fire life safety matters immediately to your manager/s or in their absence the security or duty manager. About you: The ideal candidate for this position will have the following experience and qualifications: • Electrical or Mechanical UK trade qualification., • Experience and luxury hospitality environment., • Strong analytical and problem-solving skills to address complex engineering issues promptly and effectively, minimizing downtime and ensuring uninterrupted hotel operations., • In-depth understanding of local and industry-specific regulations and compliance standards related to building codes, safety protocols, and environmental regulations, ensuring the hotel meets all legal requirements., • Excellent communication skills, both written and verbal, to liaise with team members, other hotel departments, and external contractors. Ability to convey technical information in a clear and concise manner. About the Benefits: At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. The Front Desk Manager must possess outstanding hospitality, communication, leadership and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Front Desk Manager is held fully accountable for the leadership required to foster a quality and personalized guest experience within the team. This individual will take full ownership of Front Desk Team regarding all results, financial, development, training and analytical aspects including the accountability of escalated guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of the Front Desk Operations, back and front of house. Qualifications: • SHIPBOARD Employment type., • Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a boutique hotel or in a 4–5-star hotel experience., • Experience in handling 100+ guests in a 4–5-star hotel., • Experience in handling and supervising 30+ Team Members in Guest Services Department., • Must be willing to work under pressure, • Ability to speak additional languages such as Spanish, Italian, Portuguese, French or German preferred (Conversational Proficiency). Essential Duties & Responsibilities: • All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required., • Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike, • Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results., • Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening

Security Manager Salary: £47,268 + Service Charge About Hyatt Regency London Blackfriars About Hyatt Regency London Blackfriars Hyatt Regency London Blackfriars is located next to Blackfriars Station in the heart of the City of London, within walking distance of St Paul’s Cathedral, Tate Modern and the South Bank. This Grade II listed five-star hotel stands on the historic site of King Henry VIII’s Bridewell Palace and features 205 stylish guestrooms and suites along with versatile meeting and event spaces. Dining experiences include NYnLON, a sophisticated yet relaxed bistro bringing the flavours of New York dining culture to London with East Coast classics and seasonal produce, and Leaf and Cane, a vibrant late night bar with live sports screenings, karaoke nights, a dynamic calendar of social events, premium beers and a lively social atmosphere. Colleagues have the opportunity to work in a distinctive historic setting while welcoming both international business travellers and leisure guests to central London. Duties and responsibilities related to the Security Manager role As Security Manager you are expected to lead the day-to-day security operations of the hotel, ensuring the protection of guests, colleagues, and assets while maintaining a safe, hazard-free environment. • Oversee and ensure effective patrol strategies across guest floors, public and back-of-house areas, including regular audits of security coverage and standards, • Manage and oversee all investigations relating to incidents, loss, theft or damage, ensuring thorough reporting, resolution and preventative measures are implemented, • Develop and monitor access control procedures, including identification systems, contractor management and visitor protocols, • Ensure robust perimeter security and control of unauthorised access, promoting a professional and guest-focused approach at all entry points, • Take ownership of fire safety compliance, including regular audits of fire equipment, evacuation procedures, and ensuring all issues are promptly resolved, • Lead emergency response planning, including first aid readiness, incident management and team training to certificate standards, • Drive a culture of safety and security awareness across the hotel through training, coaching and collaboration with all departments About you We are looking for an experienced Security Manager, ideally with a background in hospitality or a similar environment. You will hold a valid SIA licence, have strong leadership and communication skills, and a solid understanding of health & safety and security procedures. A calm, professional approach and the ability to handle incidents effectively are essential. Benefits you will enjoy as a Security Manager • 12 complimentary nights a year across Hyatt Hotels worldwide, • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!, • Free meals on duty in our colleague restaurant, • Uniform provided and laundered complimentary, • Headspace membership and access to our Employee Assistance Programme, • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels, • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Next steps: Apply today for this Security Manager role and start your journey with Hyatt Hotels!

Hakkasan Group, home to internationally acclaimed restaurants including Hakkasan and Yauatcha, is seeking an experienced and personable Guest Relations Manager to join our front-of-house leadership team. This is an on-site role based in Hakkasan Mayfair, dedicated to elevating the guest experience - acting as the bridge between guests, restaurant operations and the wider commercial team. This position focuses on relationship-building, service recovery, guest engagement and ensuring every visit reflects the exceptional standards of our brands. The Role • Act as the primary on-site contact for guest relations, ensuring a warm, personalised and seamless experience from arrival through to departure., • Build meaningful relationships with regular guests, VIPs and key clients, fostering loyalty and encouraging repeat visits., • Work closely with restaurant management and service teams to anticipate guest needs and enhance the overall dining journey., • Handle guest feedback professionally and proactively, resolving issues with care and efficiency., • Support special occasions, VIP visits and high-profile bookings, ensuring exceptional attention to detail., • Act as a brand ambassador both within the restaurant and externally, maintaining strong relationships with concierges, local businesses and hospitality partners., • Support the growth of our guest community through personalised engagement and memorable experiences., • Monitor guest feedback trends and provide insights to support continuous improvement. About You • Previous experience in a Guest Relations, Guest Experience or Front of House leadership role within luxury hospitality or premium restaurants., • A natural relationship-builder who enjoys connecting with guests and creating lasting impressions that extend beyond a single visit., • Commercially aware, with an understanding of how exceptional guest relations contribute to reputation, loyalty and long-term success., • Calm, confident and solutions-focused, with strong service recovery experience., • Passionate about hospitality and creating memorable experiences., • Professional, polished and comfortable engaging with a diverse and international clientele. Our Benefits • Dine & Delight: 50% off food and beverage across all our restaurants, including takeaway., • We’ve Got You Covered: Employee Assistance Programme, medical insurance, life assurance and enhanced parental leave., • Birthday Bonanza: An extra paid day off on your birthday., • Share the Experience: Refer a friend and earn up to £750., • Moments That Matter: Gifts for Christmas, Chinese New Year, birthdays and long service., • Grow With Us: WSET certifications, apprenticeships and development courses., • Giving Back: Support charity, sustainability and community initiatives., • Time to Recharge: 28 days’ holiday (increasing with service) plus a performance-based bonus. If you’re passionate about hospitality and thrive on creating exceptional guest moments, we’d love to hear from you. Apply via the link below.

The Manager of Hotel Operations is responsible for maintaining and improving the product execution for the Oasis Class and Icon Class vessels and ensuring all concepts and standards are followed and monitored. The Manager of Hotel Operations is responsible to oversee all Oasis Class neighborhoods, Open Deck areas, Boarding and Departure in turnaround ports and a seamless on/off the ship operation in the various port of calls. He or she shares the overall responsibility for the execution of the OPP Plan across the Hotel shipboard organization. The Manager of Hotel Operations role is the steppingstone to the Associate Hotel Director role and eventually to the Hotel Director position. Successful Managers of Hotel Operations have demonstrated exceptional leadership skills, a strong ability to build business relationships and achieve results through others while working in a very fast paced and physically demanding environment. Other behaviors that characterize high performing Managers of Hotel operations include being self-driven, proactive, and showing a growth and a problem resolution mindset. Qualifications: • SHIPBOARD Employment type., • 3 years or more years operational experience above Front of House Divisional head position with a proven ability to manage and lead., • Ability to speak additional languages, such as Spanish, French, Italian or German, is preferred, • Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques and production methods., • Knowledge of the principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques. Essential duties and responsibilities: • Updates the Hotel Director on the cruise flow daily, including manage the gangways for arrival and departure in each port of call informing the Hotel Director of ship clearance, guest off and on experience and confirming zero counts., • Internal reviewer for all annual Hotel compliance and divisional operational audits and ensures that corrective processes are in place and reports completed for audit findings within Hotel Operations., • Champions the Royal Way program onboard and ensures the culture is promoted throughout the ship to encourage Hotel and Marine teams are fully engaged., • Recruit, motivate, and develop staff to encourage continuous growth and retaining and developing talent amongst all crew., • Assists the Hotel Director in implementing the business and operating budget plans to ensure KPIs and metrics meet targets. Reviews operating budgets, revenue reports, analyzes established goals and objectives compared to actual results, and implements recommendations to achieve projected goals., • Ensures the security and safety of guests and shipboard employees through established emergency procedures. Oversees the Evacuation Control Center (ECC) in conjunction with the Hotel Director. Monitors crew drills and ensures effective training is completed.

Position: Head Waiter/Waitress What will I get? • A competitive salary of £40,000–£41,000 per annum (gross), based on a 40-hour working week and inclusive of service charge, • Enhanced annual leave, increasing with length of service, • Complimentary meals while on duty, • £1,000 “Refer a Friend” bonus scheme, • Ongoing learning and professional development opportunities, • Reward programmes, long service recognition, and employee appreciation incentives, • Employer pension contribution of 3%, • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • A vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair’s message, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships As a Head Waiter/Waitress at ...At Sloane, you will play a pivotal role in ensuring an exceptional dining experience for our guests with your focus being not only your section, but passionate knowledge of French Wines. We are a unique property, blending a service style of gastro precision with dining room warmth, and Parisian glamour. Our menu has existed for 25 years, delivering precise dishes that cannot be found outside of us in London. This iconic menu comes from Hotel Costes in Paris, meaning we have a legacy to uphold. It is this unique legacy that draws people to us, requiring irreproachable standards, so we are strict on set up, service, intervention on a table, and guest relations. What sets apart our more junior waiters/waitresses and our head waiters/waitresses besides an elevated service style is their wine and food knowledge, and ability to sell. Strict sommelier service is not our style. Our wine-list is French focused, so a real passion for French wine is a must, without the fluff. Honest knowledge, care, and attention when describing and serving wine, but without fanfare or dramatics. You will collaborate closely with our Restaurant Manager, Floor Manager, and Supervisors, as well as the rest of the team to enhance guest satisfaction and foster a culture of continuous improvement. In this role you will work hard to become part of something truly unlike anywhere else in London. Guest Experience & Service Excellence: • Be a dynamic and visible presence on the floor—working a section while supporting the wine sales and service of more junior waiters in their sections., • Deliver personal, intuitive service that reflects the calm elegance of our hotel and the individuality of each guest., • Lead by example through your service, setting the tone for energy, professionalism, and guest care., • Direct more junior members of staff on SOPs., • Help develop junior staff by sharing deep knowledge of food, wine, and service etiquette., • Handle guest feedback efficiently and resolve any service issues with care and urgency., • Engage with VIP guests discreetly and professionally, maintaining the high standards expected in our unique setting. What are we looking for? • Minimum 1 year of experience in a similar role within a luxury dining room/property., • Someone who is not afraid of a quiet service, where focus and commitment must still be maintained., • Excellent knowledge of cocktails, spirits, wines and champagne. Strong French wine knowledge with an ability to treat our wines with care, but not fuss. A desire to learn more about the wines on our list is a must., • Someone who feels at home on the dining room floor—personable, gracious, and always guest-first., • Excellent knowledge of food with a high aptitude to learning and describing dishes with flair to both guests and team members., • Strong upselling skills and ability to tailor service to differing guests’ needs., • Somone who stays informed about new trends, fashions, art, and culture., • Ability to speak and write French is desirable but not essential., • Self-starter with creativity, high drive, and result-oriented approach., • Strong work ethic and ability to handle tasks under pressure and meet deadlines., • Strong leadership skills to motivate the team and maintain a high level of service., • Calm under pressure, exceptionally detail-oriented, and always aiming higher., • Availability to work flexible shifts, including evenings, weekends, and holidays. Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

Assistant Restaurant Manager – Michelin-Star Restaurant – Central London We are seeking a passionate and driven Assistant Restaurant Manager to join the leadership team of an award-winning Michelin-star restaurant in Central London. This is an exciting opportunity for a hospitality professional who thrives in a high-end, fast-paced environment and is committed to delivering exceptional guest experiences. The Role As Assistant Restaurant Manager, you will support the Restaurant Manager in overseeing the day-to-day operations of the front-of-house team. You will play a key role in ensuring flawless service, maintaining the highest standards of hospitality, and inspiring the team to consistently exceed guest expectations. Key Responsibilities • Assist in managing daily restaurant operations and service flow, • Lead, motivate, and develop the front-of-house team, • Ensure exceptional guest service and handle guest feedback professionally, • Support recruitment, training, and performance management, • Maintain Michelin-level service standards and attention to detail, • Monitor reservations, staffing levels, and service efficiency, • Work closely with the kitchen and senior management team, • Previous experience as Assistant Manager or Supervisor in a high-end or Michelin-star restaurant, • Strong leadership and team development skills, • Passion for fine dining, wine, and luxury hospitality, • Exceptional communication and organisational skills, • Calm under pressure with a hands-on approach to service, • Competitive salary, • Opportunities for career progression, • Ongoing training and development, • Staff meals and employee benefits Apply now with your CV.

Nestled in the heart of London’s West End, you’ll find The Palomar. Known for its open kitchen, electric atmosphere and deeply personal approach to hospitality, The Palomar has long been celebrated as one of the capital’s most exciting places to dine. We are now looking for an exceptional Assistant General Manager to join the leadership team at The Palomar. This is an exciting opportunity for a driven and ambitious hospitality leader looking to take the next step in their career within one of London’s most dynamic restaurant groups. Our intimate space is bursting with the vibrant colours, flavours, sounds and aromas of the rich cultures of Southern Spain and Italy, North Africa and the Levant. Whether in the midst of the action sat up at our kitchen counter, back in the elegant dining room or spilling out onto our street terrace, the atmosphere here remains at the forefront of our city’s dining scene. As Assistant General Manager, you will play a central role in the daily life of the restaurant: supporting the General Manager in leading the team, driving standards and helping deliver warm, memorable hospitality at every service. The role This is a hands-on leadership role, ideal for someone who thrives in a busy, quality-led environment and takes genuine pride in both guest experience and team development. You will be: • A confident and inspiring leader who leads from the front, setting the tone for service, culture and professionalism across the floor., • A natural host with a genuine passion for hospitality, comfortable building relationships with guests and creating a welcoming, energetic atmosphere., • Highly organised and proactive, able to support the smooth day-to-day running of a fast-paced restaurant while maintaining exceptional attention to detail., • Commercially aware, with a strong understanding of labour, stock, service standards and operational efficiency., • Committed to developing people, supporting onboarding, training and performance management alongside the General Manager and People Team., • Experienced in high-quality, high-volume hospitality environments, with the ambition to continue growing into senior leadership. You will work closely with the General Manager and Group leadership team to: • Maintain and continually improve standards of service and guest experience., • Ensure statutory compliance across all areas of the business, including health & safety, licensing and food safety., • Support labour management, rota planning and cost control in line with business targets., • Help drive a positive, inclusive and accountable team culture., • Anticipate operational challenges and proactively contribute to solutions. What we offer: • Excellent opportunities for progression and development. Many of our teams move around the Studio Paskin group as they grow through their career with us. The Palomar General Manager was recently promoted from AGM – having started their journey with us as Head Waiter!, • Paid development courses, including WSET, Watershed and more, • Up to £2,000 employee referral bonus, • Generous staff discount of up to 50% across all Studio Paskin venues, • Cost-price wine and supplier discounts, • Enhanced parental leave package, • Partnership with Kelly’s Cause and automatic enrolment in Hospitality Action’s Employee Assistance Programme, including counselling, GP and physio services, and legal advice About us: Our success at The Palomar and its sister venues at Studio Paskin – The Barbary, The Blue Posts, Evelyn’s Table and The Mulwray – is underpinned by an open-minded, compassionate and enthusiastic belief in the power of heartfelt hospitality. We create places where we want to go. Places that combine elegance, professionalism, quality and style that have won us critical praise and multiple awards. We are committed to building teams where people feel valued, supported and proud of what they do. If you are an ambitious, people-focused hospitality leader looking for a role that is as rewarding as it is challenging, we would love to hear from you. Studio Paskin - CODE Hospitality Happiest Places to Work – Top 25 in the UK, 2025

Housekeeping Manager About Hyatt Regency London – The Churchill Hyatt Regency London – The Churchill is located in the prestigious Marylebone area of London’s West End, overlooking the gardens of Portman Square and just moments from Oxford Street and Hyde Park. Inspired by the legacy of Sir Winston Churchill, the hotel reflects a sense of British heritage and timeless style. The hotel features 440 elegant guestrooms including 50 suites, along with 11 versatile meeting and event spaces hosting a wide range of corporate events and social occasions. Dining experiences include seasonal British dishes and Afternoon Tea at The Montagu Kitchen and cocktails at the stylish Churchill Bar & Terrace. Colleagues work in a vibrant hospitality environment welcoming both international business travellers and leisure guests to one of London’s most sought after neighbourhoods. Duties and responsibilities related to the Housekeeping Manager role • Reporting to the Director of Rooms, the Housekeeping Manager plays a key role in leading the housekeeping operation and ensuring the highest standards of cleanliness, presentation, and guest care across the hotel., • This role oversees the daily running of the housekeeping department, supporting the team to deliver consistently excellent standards in guest rooms, public areas, and back of house spaces. Responsibilities include managing daily operations, allocating resources effectively, and ensuring rooms are prepared to meet business needs and guest expectations., • A key part of the role is leading, training, coaching, and motivating the housekeeping team, creating a positive working environment where colleagues feel supported, engaged, and empowered to perform at their best. The Housekeeping Manager ensures brand standards, cleaning procedures, health and safety requirements, and hygiene standards are consistently followed., • Regular inspections of guest rooms, public areas, and back of house areas will be carried out to identify opportunities for improvement and take prompt action where required. The role also involves monitoring guest feedback and working closely with the team to maintain and enhance guest satisfaction., • The Housekeeping Manager is responsible for managing stock levels for linen, amenities, and cleaning supplies, ensuring the department operates efficiently while maintaining appropriate controls. The role also supports departmental planning, productivity, rotas, and cost management in line with hotel requirements., • Close collaboration with Front Office, Engineering, and other hotel departments is essential to ensure a smooth guest journey, effective communication, and timely resolution of any operational issues. About you The ideal candidate will have previous housekeeping leadership experience within a luxury hotel environment, ideally within London or another major city market. They will understand the expectations of guests staying in a premium hotel and take pride in delivering exceptional standards of cleanliness, presentation, and service. They will be a confident and supportive people leader with experience in coaching, developing, and motivating a team. Strong attention to detail, excellent organisational skills, and the ability to manage a busy operation while remaining calm and professional are essential. The successful candidate will be comfortable working collaboratively with other departments and will bring a proactive approach to problem solving. Most importantly, they will care about creating memorable guest experiences and supporting colleagues to be their best. Benefits you will enjoy as a Housekeeping Manager • 12 complimentary nights a year across Hyatt Hotels worldwide, • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!, • Free meals on duty in our colleague restaurant, • Life Assurance, • Business attire laundered complimentary, • Headspace membership and access to our Employee Assistance Programme, • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels, • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Next Steps: Apply today for this Housekeeping Manager role and start your journey with Hyatt Hotels!

Company Overview Yellow Tree is a Real Estate Investment Fund based in Gibraltar and is dedicated to the ownership, development and management of commercial and residential real estate assets. The Yellow Tree Real Estate Investment Fund is backed by a Gibraltar-based multi-family office. Yellow Tree invests across capital and gateway cities, employing a tailored investment strategy to each geographic region. Our portfolio underscores long-term value and mirrors our dedication to excellence. Our philosophy centers on income generation, ensuring that 100% of our portfolio consistently delivers returns. We achieve this by taking an asset-by-asset approach, where each asset carries its own weight in contributing income without dilution. Each asset has its own business plan that is meticulously followed making sure that each asset performs as expected. We own and manage sustainable and high-quality properties, aligning with the objectives of leading national and international corporations. This ensures that Yellow Tree Group is synonymous with quality, reliability, and enduring success. For more information, visit us on yellowtree.com Role Overview Please note that this role is permanently based in Gibraltar and requires relocation to Gibraltar. This is not a commuting or travel-based position between London and Gibraltar. As part of the relocation package, the Company will cover the cost of accommodation/rent in Gibraltar. We are open to considering candidates currently based in the UK who are willing to relocate for the role. This is a senior strategic role combining overall portfolio management, oversight of insourced property management & facility management operations, and leadership of hospitality initiatives and asset and relationship management of hospitality assets. The Country Manager will drive asset performance, operational excellence, and long-term growth strategies, ensuring that the company maximizes the value and potential of its Gibraltar portfolio. The ideal candidate will have deep real estate and hospitality expertise, proven experience in strategic leadership, asset strategy,and stakeholder management, and the abilityto deliver results at a senior executive level. Reports to: C-level Executive Direct reports: Technical Project Managers, Property Manager, Junior Facility Manager & other as the business will expand Matrix / dotted-line reporting: Local Finance team (cross-functional reporting) Key Responsibilities Strategic Leadership & Asset Management • Review or define (where applicable) and implement the market strategy for Gibraltar,aligned with Group objectives, • Develop (where applicable) or follow and implement already defined business plans at asset-level to optimise long-term value and returns, • Identify value-add opportunities, including portfolio enhancement, repositioning, and operational improvements, • Implement and oversee all capex projects on an asset level and well as all commercial plans, • budget preparation Portfolio Oversight • Oversee performance of all assets (office, residential, commercial, and hospitality), • Ensure alignment of tenant, asset, and operational strategies to maximise occupancy, revenue, and portfolio performance, • Provide strategic guidance on property management operations to ensure high standards of service and efficiency, • Report bi-weekly to COO on KPIs and points of interest Hospitality Leadership • Serve as the primary point of contact with the hotel operator, • Lead the planning and execution of renovation, upgrade and rebranding initiatives, ensuring high-quality standards and ROI, • Strategic support services to assist the Hotel Operator and the Hotel's management team implement delivery of the Current Business Plan and any future business plan and oversee its implementation and ensure the objectives are mutually understood and met, • Monitor and report to Yellow Tree C-Level on the implementation of the Business Plan., • Oversee the Hotel Operator's performance of its obligations and services under the HMA, including oversight of the performance of any key vendor contracts entered into by the Hotel Operator in connection with the Hotel., • Attendance at calls or meetings which may be held by the YT Team and the Hotel Operator and/or the Hotel management team, providing updates and answering YT C-Level questions., • Report to C-Level any events of which the Country Manager becomes aware which could threaten the Hotel or affect its value or that of the Hotel business., • Undertake a full monthly review of the Hotel business performance, meeting with the Hotel Operator and/or the Hotel management team each calendar month to review that month's P&L and to plan future businesss trategy and financial performance., • Monitor guest satisfaction metrics and online reputation and advise on corrective action plans where applicable, • Oversee pricing strategies, segmentation and channel mix., • Provide input on rate parity, OTA mix, and direct booking strategies., • Review marketing ROI and conversion rates., • Review balance sheet and cash flow, in addition to P&L., • Evaluate internal controlsand audit compliance, including fraud prevention measures., • Identify cost-saving and efficiency opportunities., • Identify, make recommendations on investment and performance strategies and concepts (including the provision of assistance with technical, economicand financial analyses) as seem necessary and useful to enhance and maintain the financial performance of the Hotel business., • Prepare rolling Capex reserve planning and monitor use of FF&E reserves., • Advise on investment strategy and ROI analysis., • Review the Hotel Operator's requests for capital expenditure as needed and prepare the case for Client approval where required. Oversee planning and execution of CapEx projects., • On an annual basis, negotiate the Hotel's annual budget with the Hotel Operator and the Hotel's management, • Assist finance team in annual valuation reports done by a reputable 3rd party company as chosen by the finance team., • Operational audits of Hotel departments (including housekeeping, F&B, maintenance)., • Monitor and advise on sustainability initiatives (energy usage, waste reduction,etc.), • Report to C-level (via in-person meetings or video conference call) on a monthly basis with a full explanation of our progress on the various workstreams comprised in monthly KPIs and areas of interest, • Prepare and deliver within 10 Business Days of the end of each calendar month a monthly “Dashboard” report which covers the current trading position, commentary on the month, the areas of focus for YT and the Hotel Operator and the Hotel's management team, and an update and commentary on the ongoing year end forecast against budget. Stakeholder Management • Build and maintain strong relationships with key tenants, investors, local authorities, and external partners, • Provide clear, high-level reporting to the Board and Group executives on portfolio performance and strategic initiatives Acquisitions& Market Intelligence • Ensure the business plan is prepared accurately and aligned with strategic objectives; analyze performance reporting and work closely on continuous improvements, • Define and implement the leasing strategy for the rest of the portfolio, • Oversee future acquisition and integration into the portfolio as well as execution of the business plan and viability model post-acquistion, • Provide inputon potential acquisitions, including market trends, feasibility, and asset potential, make sure that the business plan and assumptions are fully implementable, • Support due diligence and integration planning for new investments, • Identify strategic opportunities for portfolio expansionand optimisation Governance & Compliance • Ensure compliance with local regulations and corporate governance requirements, • Monitor portfolio risks and implement mitigation strategies at a strategic level Candidate Profile Experience • 5-10+ years Senior management experience in real estate and hospitality, • Proven track record in strategicasset management and portfolio optimisation, • Experience overseeing multi-asset portfolios, including office, residential, commercial, and hospitality properties, • Strong background in hospitality strategy, operational leadership, andasset development, • Experience in insourced property management oversight desirable, • Knowledge of the Gibraltar market highly preferred Skills & Competencies • Strategic thinker with the ability to translatestrategy into actionableplans, • Commercially astute with P&L oversightand financial planning experience, • Strong leadership, negotiation, and stakeholder management skills, • Excellent communication and presentation skills for senior-level engagement, • Ability to manage complex portfoliosin a dynamic, fast-paced environment, • Right to work in Gibraltar, • English proficiency Personal Attributes • Credible, confident, and influential, • Highly accountable with a strong ownership mentality, • Pragmatic, resilient, and solution-oriented, • Strong networker, capable of representing the company at the highest levels, • We offer competitive salary packages, great learning and development opportunities., • Opportunity to be part of a dynamic growing team in a fast-growing Real Estate group, • Performance Bonus, • Team Building, • Celebration and parties, • Loyalty gifts, • Gift Cards Women’sDay & Men’s Day, • Extra free days: on your birthday the company gifts you a day off, • Birthday cake, • Holiday Baskets Yellow Tree is a GDPR compliant company, by applying to this job post, you consent with your data being processed in accordance with our PrivacyPolicy which you can find on Yellow Tree is an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on race, religion, color,national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Lexington, an award-winning contract caterer, is looking for strong Event Floor Managers to join us in providing an outstanding service to prestigious sites across London. The Client Support Team is the internal staffing solution for all Lexington venues, our talented team support across multiple sites to ensure all sites deliver exceptional service. Our Benefits: At Lexington, we strive to ensure that our colleagues feel appreciated & rewarded. • FREE On-Site Lunches: Savor delicious and healthy meals, on us, every day at work, • Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours, • Opportunities for Career Progression, • Pension Schemes, • Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme What you’ll be doing… As an Events Floor Manager you will: • Develop events from proposal right up to delivery, communicate and maintain project timelines and priorities as well as responding appropriately to incoming enquiries via phone and email., • Lead the front-of-house team during live events, ensuring exceptional guest experiences and the seamless flow of service., • Manage event timelines and coordinate with culinary, bar, and operations teams to maintain precise execution., • Brief and supervise service staff, ensuring clear understanding of event expectations, floor plans, menu details, and service style (e.g. plated, buffet, tray service)., • Oversee set-up and breakdown of FOH areas, ensuring cleanliness and adherence to health & safety standards., • Ensure compliance with food safety, licensing, and venue-specific regulations at all times. What We’re Looking For: • Experience: Minimum 2–3 years in event or hospitality floor management, ideally in premium or high-profile environments (e.g., luxury catering, hotels, private members clubs, fine dining restaurants)., • Comfortable managing a variety of events — from small receptions to complex fine dining setups., • Willing to work evenings and weekends based on event schedules., • Desirable: Personal license holder, first aid trained, fine dining trained, cocktail trained Join our award-winning team passionate about serving delicious food to exceptional clients in London. Interested? Click the ‘Apply now’

Role: Operations and Events Manager Start Date: Immediately Location: London Victoria, SW1E Salary: Competitive Hours: Mon – Fri 08:30-17:30hrs – onsite Company Overview Join Corinthian Sports, where luxury meets world-class sport. As the UK’s leading provider of premium hospitality experiences, we deliver unforgettable moments at some of the most prestigious global events — including Formula 1, Royal Ascot, Wimbledon, Six Nations, and Premier League football. From bespoke client packages to our exclusive Pegasus Lounge, we specialise in crafting exceptional, high-end experiences for discerning clients across the UK and internationally. With offices in London, Glasgow, and Manchester, this London-based role offers the opportunity to travel extensively, supporting and delivering events across the UK and worldwide. The Role We are seeking an experienced Operations & Events Manager with a strong background in premium hospitality and live events to lead the delivery of our growing portfolio, reporting directly to the Head of Operations & Events. This is a senior, hands-on role responsible for the end-to-end execution of high-profile events, ensuring every detail is delivered to the highest standard. You will oversee logistics, manage supplier and venue partnerships, and lead a dynamic team to deliver seamless, world-class experiences. You’ll play a pivotal role in shaping operational excellence, driving continuous improvement, and elevating the client journey, particularly across our flagship Pegasus Lounge offering. This role requires flexibility and a willingness to travel, often nationally and internationally, to oversee event delivery on-site. What You’ll Do • Lead the end-to-end planning and delivery of premium hospitality events, ensuring exceptional execution at every stage, • Manage and develop strong relationships with venues, suppliers, and key stakeholders, • Oversee event logistics, stock control, and inventory management across multiple events, • Lead, mentor, and develop the Operations & Events team, fostering a high-performance culture, • Collaborate cross-functionally with Sales, Marketing, and Finance to align operational delivery with commercial objectives, • Take ownership of Pegasus Lounge events, supporting growth and innovation within this flagship product, • Identify and implement process improvements to enhance efficiency and client experience, • Manage budgets, forecasting, and financial performance across events, • Oversee on-site event delivery, ensuring smooth execution and exceptional guest experience, • Analyse post-event feedback and reporting, driving continuous improvement, • Support business growth initiatives and new event opportunities A full UK driving licence is essential, as the role involves travel between multiple sites, some of which are not accessible by public transport. What You’ll Bring • Proven experience in premium hospitality, sports events, or luxury event management, • Minimum 3+ years in a managerial role, leading teams and delivering complex events, • Fluent English (written and spoken) is required. Additional language skills, particularly French and Italian, are desirable., • Strong commercial and financial acumen, including budgeting and forecasting, • Exceptional project management skills, with the ability to manage multiple high-profile events simultaneously, • A proactive, solutions-focused mindset with the ability to perform under pressure in fast-paced environments, • Outstanding communication and stakeholder management skills, • High attention to detail with a passion for delivering world-class guest experiences, • Flexibility to travel frequently (UK & international) and work on-site at events, • Strong proficiency in Microsoft Office and CRM systems Perks & Benefits At Corinthian, we don’t just deliver events, we create extraordinary experiences. You’ll be part of a collaborative, ambitious team working at the forefront of luxury sports hospitality, with real opportunities to grow your career. • 23 days holiday (plus bank holidays), rising to 26, • Clear career progression, • Perkbox membership (post-probation), • Eye test & VDU glasses support, • Pension & Life Assurance, • Refer-a-friend bonus (up to £500), • £50 per head monthly team socials, • Private health & dental insurance (BUPA), • Travelcard loan & Cycle to Work Scheme, • Long service vouchers (£250 at 3 years, £500 at 5 years), • One-month paid sabbatical after 10 years, • Christmas office closure At Corinthian Sports, we are committed to building an inclusive, diverse workplace where everyone feels valued. We encourage applications from all backgrounds and are happy to adjust to ensure an accessible hiring process.

An exciting opportunity has arisen for an experienced Event Manager to join the Private Dining Team at The Birley Clubs based in Mayfair, London. The Birley Clubs operate some of the world’s most iconic private members’ clubs; Annabel’s, Harry’s Bar, Mark’s Club, George and The Bath & Racquets Club. As Event Manager you will effectively manage and sell the private dining spaces across The Birley Clubs. You will be required to prepare all event documentation and coordinate with the onsite Private Dining Teams and client to ensure consistent, high level service throughout all stages of the event as well as a seamless turnover to the onsite team. You will effectively handle all member enquiries for your Clubs and ensure conversion targets are achieved on an ongoing basis. We offer our employees: • A highly competitive starting remuneration package, • Increased remuneration as you develop and progress in your role, • Staff discounts, • Discounted corporate rate at Fitness First and V Health, • Life assurance cover, • Employee events, • Access to pension scheme, • Access to our Cycle to Work scheme, • Wagestream – a financial wellbeing benefit that provides you access to your pay as you earn Key Responsibilities: • Be the primary point of contact for member and client enquiries across The Birley Clubs, • Lead and manage all events from enquiry to execution, ensuring an exceptional end-to-end experience, • Liaise closely with the operation teams, chefs, sommeliers, and private dining managers to ensure seamless event delivery, • Prepare all necessary event documentation, including contracts, function sheets, menus, floor/table plans, and guest collateral, • Ensure timely and accurate contract completion and adherence to standard operating procedures (SOPs), • Conduct site visits and client walkthroughs, providing expert guidance on event layout and logistics, • Create bespoke proposals that reflect the client’s vision and The Birley Clubs’ luxury standards, • Identify upselling opportunities and enhancements to elevate the members experience, • Build strong cross-functional relationships with the Private Dining and wider operations teams, • Support business development by cross-selling across clubs and spotting new event opportunities, • Prepare weekly sales reports and event forecasts for senior leadership, • Lead pre-event briefings and attend post-event debriefs to ensure operational alignment, • Gather and respond to post-event feedback, ensuring continuous service improvement, • Assist the Head of Events with ad hoc administrative tasks and strategic initiatives We are ideally looking for candidates who: • Have worked in a similar role as a strong Event Manager within the luxury hospitality market, • Be passionate about delivery high quality and unique events, • Have excellent time management, project management and organisation skills and the ability to prioritise tasks and effectively manage the workload in order to meet deadlines, • Be experienced in working within budgets and hitting targets, • Be an excellent communicator both verbally and in writing ensuring a professional and courteous manner at all times with members, clients and suppliers, • Have excellent administration skills, • Be well-presented, out-going, confident and an excellent team player, • Be effective at multi-tasking and managing multiple events whilst remaining calm, • Have strong working knowledge of Word, Excel, Outlook and related PC packages This role is based at our Mayfair office and requires on-site presence Monday to Friday. If you want to be part of the most exciting private members’ clubs in London, we would love to hear from you!

Job Title: Assistant Operations Manager – Luxury Venue Salary: £35,000 + Service Charge Location: London We are looking for an Assistant Operations Manager in London to support the delivery of premium dining, immersive experiences, and events within a fast-paced, high-volume venue. This is a hands-on role focused on day-to-day operations, team coordination, and delivering exceptional guest experiences across multiple concepts. Key Responsibilities • Support daily operations across dining, events, and immersive experiences, • Ensure all spaces are set and service-ready to a high standard, • Coordinate FOH, BOH, bar, and technical teams for seamless delivery, • Monitor guest experience, service flow, and operational efficiency, • Support team briefings, training, and staff coordination, • Assist with stock control, reporting, and operational admin, • Ensure health & safety compliance and operational standards are maintained About You • Experience in hospitality, events, or venue operations, • Strong organisational and team coordination skills, • Confident communicator with a hands-on leadership style, • Detail-oriented with a proactive, problem-solving mindset, • Comfortable working in a fast-paced, high-volume environment, • Experience with systems such as EPOS or scheduling tools What You’ll Bring • A passion for guest experience and service excellence, • A proactive, can-do attitude, • Strong teamwork and communication skills, • Flexibility to work evenings, weekends, and events If you are keen to discuss the details further, please apply today or send your cv to Get social……. Tweet us @COREcruitment

Criterion Hospitality is a forward-thinking hotel operator with a dynamic and growing portfolio. With eight hotels currently in operation and two exciting new openings scheduled for this year, we are looking for an experienced and strategic BI Manager to lead and shape our data centric commercial culture. Position Overview: As a Business Intelligence Analyst, you will play a key role in transforming raw data into actionable insights across our hospitality operations. You will be responsible for designing and maintaining dashboards from multiple systems, ensuring data integrity, and fostering a data-centric culture. This role requires a highly autonomous and resourceful individual who can break down complex analytical challenges into simple, impactful solutions for stakeholders at all levels. Key Responsibilities: Dashboard Development: Design, build, and maintain intuitive dashboards and visualizations by integrating data from multiple hospitality systems (e.g., PMS, POS, CRM, Booking Engines, Revenue Management tools). Data Quality & Integrity: Ensure consistent, accurate, and timely data flow across systems. Develop processes for data validation, reconciliation, and anomaly detection. Cross-Functional Collaboration: Work closely with operations, marketing, finance, and executive teams to understand data needs and translate them into analytical solutions that drive business outcomes. Insight Simplification: Distill complex datasets and analyses into easily digestible insights and recommendations, tailored to both technical and non-technical audiences. Culture Building: Champion a data-driven culture by promoting the use of BI tools, training users, and embedding analytics into daily business processes. Autonomy & Initiative: Take ownership of projects from inception to delivery. Identify new opportunities for analysis or efficiency independently. Performance Monitoring: Create and maintain performance reporting frameworks to track KPIs related to occupancy, guest satisfaction, revenue, and other core metrics Requirements: • 3+ years of experience in a BI or analytics role, preferably within the hospitality or service sector, • Proven experience with BI tools such as Tableau, Power BI, Looker, or similar, • Proficiency in SQL and data manipulation across various systems, • Strong understanding of data modeling, • Good communication and storytelling skills with a knack for simplifying technical insights, • Experience with hospitality-specific systems (e.g. Mews, FLYR, D-EDGE, IDeaS, Synxis,etc), • Knowledge of cloud-based data platforms (e.g., Snowflake, BigQuery) Why Join Us? Be part of a rapidly expanding hospitality company with ambitious growth plans. Work with a collaborative and innovative team committed to excellence. Take ownership of revenue strategy at a portfolio level and make a tangible impact.

THE TRAVEL CORPORATION CONTENT COPY EDITOR Department: Product Brands: TTC Reports to: General Manager - Content Direct Reports: None ABOUT US Our philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences for travellers by combining an unbeatable mix of exceptional service and quality at great value. As a global business with over 100 years of experience in the travel industry, our ethos of being ‘Driven by Service’, ensures we keep our values of passion, people and purpose at the heart of everything we do - designing and running immersive, innovative and responsible travel experiences for our guests across 70 countries. Join us in creating life-changing moments for every guest across our award-winning brands and experience the TTC difference. OUR VALUES • Driven by service, • An inherent passion for travel, • Commitment to our customers and to our people, • Commitment to social responsibility and our 5-year sustainability strategy POSITION SUMMARY As Copy Editor for TTC Tour Brands (Luxury Gold, Insight Vacations, Trafalgar and Costsaver) and Contiki Holidays, you will play a key role in shaping guest-facing content for brochures, websites and guest documents. Working with our AI language platform, you will edit and refine copy to ensure product accuracy, brand expression and consistency. You will also help identify and process media requirements for new product, and support quality control across our platforms. KEY RESPONSIBILITIES · Proofreading & Editing – Edit and proofread itinerary copy across brochures, guest documents and digital channels, ensuring accuracy, consistency and brand alignment. · Media Coordination – Identify requirements for new itinerary images and maps, and support delivery of complete, engaging content. · AI Tool Management – Maintain and optimise the internal AI copy-generation tool, ensuring profiles are correctly built and meet brand copywriting standards. · Quality Assurance – Apply set guidelines and procedures to deliver consistently high-quality outputs. · Problem-Solving & Collaboration – Proactively resolve content or technical issues, collaborating with team members to meet deadlines. · Communication – Build strong working relationships across teams to support efficient communication and project coordination. ROLE SUCCESS CRITERIA · Produce accurate, engaging content aligned to brand voice and product positioning. · Ensure media requirements (images and maps) are correctly identified and delivered to enhance content quality. · Demonstrate exceptional attention to detail with consistently error-free copy. · Maintain clear, professional communication and strong collaboration within and across teams. · Manage workload effectively in a fast-paced environment, meeting deadlines without compromising quality. KEY INDIVIDUAL TRAITS 1. Adaptability: Demonstrates the ability to adjust effectively to changing environments, priorities, and challenges. Embraces new ideas and approaches with flexibility and openness., 2. Attention to detail: Carefully reviews work to ensure accuracy, quality, and completeness. Adheres to rules and procedures., 3. Collaborative: Builds strong relationships and works cross-functionally with a consultative, co-creative approach to influence and align others in a fast-paced environment. YOUR EXPERIENCE AND EXPERTISE You bring proven copy editing and proofreading skills, with exceptional attention to detail and a strong command of English. Comfortable working with AI tools and digital platforms, you combine technical capability with creativity. Experience in travel, publishing, or content production is highly valued, along with adaptability in fast-paced environments. TRAVEL & OTHER REQUIREMENTS • After your first year, you get an annual travel credit to travel on any one of our core travel brands., • You also get 2 weeks a year where you can work from anywhere in the world, your choice., • Growth – we offer a global training calendar, with a mix of virtual, in-person, and e-learning courses. Plus, we help to support external learning and development courses that interest you and drive your passion., • Giving back - we give you two paid workdays each year to volunteer to make a difference in causes that are close to your heart, too. We believe that travel is a privilege, but with that privilege comes the responsibility to ensure we have a positive impact on the places we go, the people we meet, and the wildlife we enjoy. We ensure that travel is a force for good and that we MAKE TRAVEL MATTER

Night Manager We are recruiting for our first art’otel in London! A premium lifestyle hotel situated in the heart of the new, iconic Battersea Power Station development. Perched on the Electric Boulevard, the 164 keys art’otel London Battersea power station sits in the heart of this newly energised neighbourhood, offering restaurants, bars, shops and galleries, amidst the eye-catching architecture that surrounds the historical Battersea Power Station. As our Night Manager, you will receive: • Salary: £ 34128.00 per annum plus great benefits, • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Start with 30 days of holiday per year - including bank holidays, increasing with years of service, • Two free meals per day, • Access to 40% of your pay before payday through Wagestream, • Recommend a friend scheme – up to £750, • Vitality at work scheme with great gym discounts & more, • Ride to Work scheme & free cycling lessons, • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas., • Free dry cleaning for work uniform, • Annual Staff parties and events, • Company pension plan & award-winning training As a Night Manager you will: • Perform Head of Department duties connected to all Night and Front Office operations, and making crucial decisions, • Ensure guests’ needs are met beyond expectations, and takes full responsibility for Health, Safety, Security, Licensing & Fire, • Have a passion and skill set to ensure that the service provided by the Night Reception team is beyond the normal guest experience that would be expected by our guests., • Maintain positive and productive working relationships with other employees and departments, • Empower your team by providing an inspiring service culture through briefings, team meetings and coaching, • Be available to work 4 on/4 off shift pattern (12-hour shifts) If you share passion for art, culture and hospitality, art’otel is where people’s talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life. be bold. be creative. be original.

Senior General Manager – “Visitor Attractions” Location: National Salary: £60,000 – £75,000+ Looking for that step into senior management? Are you passionate about Guest experience? I am working with a growing visitor attraction business with sites in London and Northwest England. They have a great mix of adrenaline filled activities. This role will be responsible for providing strong commercial leadership to deliver commercial development and growth for the site and facilities. Role • Manage teams across multiple sites driving the day-to-day operations., • Responsible for meeting and exceeding revenue target across multiple attractions., • Highly comfortable managing P&L with demonstrable experience of delivering revenue and margin growth through innovative product development and promotional strategies., • Continually seek and promote innovative ways of increasing revenue to maximise profitability., • Develop an attraction growth strategy looking at commercial opportunities in relation to products, services, experiences, and events across the site., • Develop and implement sales strategies as well as providing strong commercial leadership for pricing strategies and promotional campaigns., • Ensure continuing short term commercial growth by championing innovation within the onsite team, working with the leadership team to deliver., • Line management of two direct reports, with indirect management of an operational delivery team. Coach, mentor and support all teams to deliver against targets., • Management of third-party delivery providers, conduct regular meetings to review performance and drive continuous improvement., • Set and communicate attraction and team KPI’s in line with overall objectives and revenue targets, drive throughout the Club. About You • Extensive experience working in leisure / hospitality., • Commercial business management with a proven track record in business development, business planning, setting financial targets and managing budgets., • Although this role is highly commercial, you will need a very strong operational understand of visitor attractions, which will contribute to your success within the role., • Ability to read data, taking an analytical and decisive approach to business decisions. For more details send an updated cv over call David on 02077902666. COREcruitment are experts in recruiting for the service sector. We currently have roles across the UK, Middle East, Europe, North America, Southeast Asia, Africa and Australia.

Restaurant Manager – Luxury Michelin-Starred Client London - Immediate start One Michelin Restaurant £40,000 – £47,500 PRS is proud to be partnering with an exceptional, Michelin-starred restaurant in London to recruit a talented and driven Restaurant Manager. This is a rare opportunity to join a highly respected venue known for its refined yet welcoming approach to hospitality, where consistency, attention to detail, and genuine guest care are at the heart of everything they do. The Role As Restaurant Manager, you will play a pivotal role in leading the front-of-house operation, working closely with the General Manager and Head Chef to deliver seamless, memorable dining experiences. You will act as both a service leader and cultural ambassador, ensuring the highest standards are always upheld. This is a hands-on leadership role requiring energy, precision, and a passion for excellence within a Michelin-level environment. What’s on Offer • Competitive salary of £40,000 – £47,500, • Monthly tronc bonus, • 45.5 hours per week, • 28 days holiday, • Structured rota: 7 shifts across 5 days (2 doubles, 3 singles) Service Excellence • Lead from the floor with professionalism, warmth, and precision, • Motivate, mentor, and develop the FOH team, • Support recruitment, training, and performance management, • Deliver regular service briefings and training sessions, • Enhance team knowledge across food, wine, and guest interaction, • Monitor revenue, labour costs, and KPIs, • Ensure billing accuracy and accountability Essential: • Proven experience as a Restaurant Manager (or equivalent), • Background in fine dining or Michelin-level service is essential, • Strong leadership, communication, and organisational skills

FRONT OF HOUSE MANAGER City of London | Major Financial Services Client | 5* Corporate Environment £49k - £50k + bonus Monday - Friday The Role We're looking for an exceptional Front of House Manager to lead operations at a flagship financial services location in the City. This is a high-profile, hands-on leadership role! you'll be the heartbeat of the building, creating a vibrant community and delivering outstanding service that exceeds expectations every day. You'll manage a team of 20, including four direct team leaders, overseeing Community, Welcome and AV functions across Reception, Client Meeting Suites, Internal Meeting Rooms and Executive Floors. What You'll Be Doing • Lead, coach and develop a team of 20, including four team leaders, • Own service delivery against contractual KPIs and SLAs, • Build trusted relationships with senior client stakeholders, • Create and drive a calendar of community and colleague events, • Implement and maintain SOPs across all service areas, • Produce monthly client reports and carry out regular service audits, • Manage recruitment, inductions, probations and annual appraisals, • Proactively identify and resolve issues before they escalate, • Minimum 4 years in a senior Front of House, Hospitality or Guest Services leadership role within a 5? corporate environment, • Proven track record managing large, diverse teams, • Experience managing and developing team leaders, • Confident communicator at all levels, including senior stakeholders, • Strong understanding of SLAs, KPIs and service reporting, • Knowledge of H&S legislation and security protocols, • Proficient in meeting room booking systems (Condeco or similar) and visitor management platforms, • AV and video conferencing experience desirable You're warm, proactive and exceptionally organised. You lead by example, take ownership and thrive in a fast-paced, client-facing environment. You're as comfortable mentoring your team as you are presenting to senior stakeholders, and you're always looking for ways to improve the experience for everyone in the building.

CONTENT PROJECT MANAGER Department: Travel Experiences Brands: TTC Reports to: General Manager - Content Direct Reports: Content Coordinator & Content Copy Editor Contract Type: Fixed Term: May-October 2026 ABOUT US Our philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences for travellers by combining an unbeatable mix of exceptional service and quality at great value. As a global business with over 100 years of experience in the travel industry, our ethos of being ‘Driven by Service’, ensures we keep our values of passion, people and purpose at the heart of everything we do - designing and running immersive, innovative and responsible travel experiences for our guests across 70 countries. Join us in creating life-changing moments for every guest across our award-winning brands and experience the TTC difference. OUR VALUES • Driven by service, • An inherent passion for travel, • Commitment to our customers and to our people, • Commitment to social responsibility and our 5-year sustainability strategy POSITION SUMMARY This is an opportunity to lead a high-profile, time-critical content project at the heart of a major brand launch. As Content Project Manager, you will take ownership of a scaled rewrite of a large travel product catalogue, coordinating a copy editor, CMS editor, Production team members, and travel specialists to deliver quality content on time and within budget. You will manage delivery of tiered content rewrites across the full product range ahead of launch, preparing the team for a complete post-launch rewrite to bring all remaining content up to the new brand standard. The project covers a rewrite of IV and CS travel product catalogues, structured in tiers to prioritise the highest-impact content for launch: Phase 1 (May – September 2026) • Top sellers (20% of the catalogue) receive a full rewrite., • A further 30% of the catalogue receives a partial rewrite, covering descriptions and brand language., • The remaining 50% receives a light optimisation of brand language and SEO., • All rewritten content is checked by the Travel Experiences team, uploaded to the CMS, and validated ahead of launch. Phase 2 (October 2026) • Prepare team plan for a full rewrite of all remaining itineraries not completed in Phase 1, aligned to new brand standards, and align with Production team to scope new imagery requirements to match brand briefs across the product range. KEY RESPONSIBILITIES • Own the end-to-end project plan across both phases of the programme., • Build and maintain the project board in Monday.com, ensuring full visibility of tasks, owners and deadlines., • Track progress against milestones and proactively manage risks and blockers., • Ensure all content is approved and ready ahead of the brand launch date., • Scope and hire a small temporary workforce within the approved budget, including a Copy Editor, Content Coordinator and Image Editor (to be coordinated with Production Lead)., • Coordinate and onboard approximately 10 Travel Experience team members, including Travel Director specialists, to support content checking (to be coordinated with GM Travel Experiences)., • Manage day-to-day workflows across the full project team, keeping everyone aligned and on track., • Manage resourcing and delivery costs within the agreed budget, • Track expenditure and flag any risk of overrun promptly., • Act as the primary day-to-day contact across all content workstreams., • Provide clear, regular progress updates to senior stakeholders., • Escalate decisions and risks in a timely and structured way., • Oversee the upload and QA of all content in the C1 Content Management System., • Develop and document the content workflow for the post-launch phase, ensuring it can be sustained and handed over effectively., • Ensure all output meets the SEO and brand standards defined for each tier of the rewrite. ROLE SUCCESS CRITERIA • Proven experience managing complex, multi-workstream content or editorial projects., • Strong resource planning and budget management skills., • Experience building and managing project boards in Monday.com or a comparable tool., • Ability to onboard, brief and coordinate a mixed team of permanent staff and contractors., • Excellent communication and stakeholder management skills., • Comfortable working at pace in a high-volume, deadline-driven environment. KEY INDIVIDUAL TRAITS 1. Adaptability: Demonstrates the ability to adjust effectively to changing environments, priorities, and challenges. Embraces new ideas and approaches with flexibility and openness., 2. Attention to detail: Carefully reviews work to ensure accuracy, quality, and completeness. Adheres to rules and procedures., 3. Boldness: Approaches tasks and decisions with confidence and a proactive mindset, willingness to speak up and challenge the status quo., 4. Collaborative: Builds strong relationships and works cross-functionally with a consultative, co-creative approach to influence and align others in a fast-paced environment., 5. Curiosity: Driven by lifelong learning, actively seeking new knowledge, skills, and perspectives to enhance performance and personal growth. Embraces continuous learning as a core value., 6. Resilience: Remains calm and effective under pressure, persistent through challenges, and driven to achieve long-term goals., 7. Service Orientation: Strives to deliver exceptional service with empathy, responsiveness, and a solutions-focused approach. YOUR EXPERIENCE AND EXPERTISE • Experience in travel, tourism or a product-catalogue-driven business., • Familiarity with SEO-driven content strategy., • Experience working with content management systems., • Background in managing image editors or image production workflows. TRAVEL & OTHER REQUIREMENTS • Work Location: Hybrid (office & remote) - details to be agreed with line manager

Account Manager | Design-Led Interiors | London The Client Our client is a highly regarded design-led firm, known for helping shape some of the most exciting hospitality and lifestyle spaces across the UK and internationally. Working alongside interior designers, architects, developers and hospitality operators, they bring creative concepts to life through beautifully crafted European furniture collections and bespoke pieces designed for standout spaces. From boutique hotels and stylish restaurants to premium leisure venues, their work sits behind projects where design and guest experience matter. They’ve built a strong reputation for combining great design with genuinely exceptional service, supporting clients from the early ideas stage right through to final delivery. Their team is ambitious, collaborative and fast-moving, making it a brilliant environment for someone who loves interiors, enjoys working with people and wants to be part of creating spaces people remember. The Role This is an excellent opportunity for an Account Manager with a passion for interiors and a strong commercial mindset to join a collaborative and fast-paced team. You’ll work closely with designers and hospitality clients, helping them source the right furniture solutions for their projects while managing the full sales journey from enquiry through to delivery. This is a consultative role where design understanding, attention to detail and strong relationship management are just as important as commercial awareness, meaning it would suit someone from a Project Management background, who likes speaking with clients. You’ll be involved in everything from product selection and technical specifications to supplier coordination, tender submissions and delivery planning. It’s ideal for someone who enjoys balancing creativity with organisation and thrives in a client-facing environment where no two projects are the same. Key Duties • Managing incoming client enquiries and guiding customers toward the most suitable furniture for their projects, • Building strong relationships with interior designers and trade clients, • Recommending products across a wide portfolio of contract furniture, ensuring suitability for both design intent and operational use, • Liaising with manufacturers to confirm specifications, finishes, lead times and sample requests, • Coordinating deliveries and supply chain activity to ensure projects are fulfilled smoothly and on schedule, • Working collaboratively with internal teams to provide an exceptional customer experience throughout the project lifecycle What the Client Would Like to See (Essential) • Previous experience in an Account Manager, Project Manager, Sales Support or Client Services role within a design-related industry such as furniture, interiors, fashion, architecture, the built environment, lighting or FMCG, • Strong communication skills and confidence working directly with designers, specifiers and commercial clients, • A genuine interest in interiors or furniture, • Excellent organisational skills, • Strong numerical and written accuracy, • Professional, proactive and solutions-focused approach, • Ability to work effectively as part of a close-knit office-based team What We Would Like to See (Bonus) • Experience working within contract furniture or commercial fit-out, • Exposure to bespoke furniture projects or made-to-order product environments, • A naturally strong eye for detail and design aesthetics Location: London Start-date: ASAP Salary: £30,000 – £45,000 per annum DOE At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

General Manager High profile hospitality venue Central London up to £70,000 annual salary plus performance-related quarterly bonus Private medical cover A rare opportunity to join an evolving hospitality group Monday to Sunday operation, five days out of seven, as General Manager you will be expected to lead and support the operational team as needed at peak trading times including evenings. We’re partnering with one of the most exciting hospitality businesses in the UK right now. A brand that blends commercial sharpness with genuine heart, a business that has delivered consistent year-on-year growth, strengthened margins, and is now sharpening their focus on long-term investment in people, product and expansion. As they enter their next chapter, we’re searching for a commercially astute, culture-driven business and people leader to take full strategic and operational ownership of one of their most high-profile venues in London. The role This destination venue is dynamic – an exceptional food and drink offer, entertainment, events, private hire and high guest expectations across every daypart. You’ll be the driving force behind performance, culture and experience, leading a team from the front, setting the rhythm of the floor, and ensuring every moving part operates seamlessly. You’ll think like an owner, act like a host and lead like a coach. As General Manager you will be expected to work five out of seven days, leading and supporting the operational team as needed at peak trading times including evenings. What you’ll lead Culture & Team Performance • Develop and empower a strong senior team with clear accountability, • Create succession pipelines and genuine development pathways, • Drive engagement, retention and performance through visible, values-led leadership Guest & Operational Excellence • Be present and impactful on the floor - setting standards in real time, • Oversee multiple concepts and ensure cohesion in quality and service, • Champion exceptional experiences across food, drink, atmosphere and events Commercial Ownership • Full accountability for site P&L, • Drive revenue through smart sales strategy, event activation and partnerships, • Manage labour, GP and costs with precision and pace, • Use data to identify opportunity and act decisively Growth & Market Presence • Build strong local relationships and repeat corporate/event business, • Maximise quieter trading windows creatively, • Work cross-functionally to accelerate performance and innovation Compliance & Governance • Maintain exemplary food safety, licensing and H&S standards, • Deliver outstanding audit and mystery guest results, • Protect team and guest wellbeing at all times What success looks like • Consistent growth in weekly sales and event revenue, • Strong NPS and guest advocacy, • Healthy labour ratios and improved retention, • Tight cost control and GP optimisation, • Confident, autonomous leadership presence Who we’re looking for This opportunity would suit a high-performing General Manager or an Operations Manager ready to take full site ownership in a complex, fast-paced environment. You’ll bring • Experience leading large, multi-stream hospitality businesses, • Premium hospitality experience essential (wet led background is advantageous), • Strong commercial instincts and proven P&L control, • A visible, floor-first leadership style, • Emotional intelligence and gravitas, • The ability to balance pace with precision, • A genuine love of hospitality and people, • High energy and visible enthusiasm, • Inclusivity and warmth, • Clear standards and accountability, • A bias toward action and improvement, • Resilience during peaks and proactive thinking during lulls As General Manager you will be expected to work five out of seven days, leading and supporting the operational team as needed at peak trading times including evenings. You’ll treat the venue like it’s your own commercially sharp, culturally aware and relentlessly focused on raising standards. In short, you’ll make it look effortless, even when it isn’t. Interested in this exciting opportunity? Please apply via LinkedIn. Unfortunately, owing to high volumes of interest, applications and CVs cannot be accepted through individual LinkedIn messages or email. Every application will be reviewed and all candidates should expect to receive a personal response

General Manager – Iconic Multi-Concept Venue & Event Space The Opportunity We are hiring a General Manager for one of the city's most celebrated cultural landmarks event space featuring a large-capacity live performance room, multiple bars, a terrace, and dedicated artist facilities with a late-night license. Strategically located within a prominent creative campus, this venue has built a global reputation for hosting breakthrough artists, legendary club residencies, brand takeovers, and high-profile screenings. The Vision for 2026 As the hospitality landscape evolves, this venue is entering its tenth year by undergoing a major transformation. We are pausing operations briefly to be reborn as a full-service hospitality destination, introducing an elevated food and beverage program alongside our heritage live music offering. We are seeking an exceptional leader to drive this new chapter. Role Overview This is a high-level leadership role responsible for the day-to-day operation of the site. You will be tasked with ensuring operational excellence, driving commercial performance, safeguarding the premises license, and building a high-performing team that delivers world-class guest experiences. What You’ll Achieve in 12 Months: • Concept Relaunch: Oversee the successful opening of the new multi-concept offering, delivering a seamless experience for guests and partners., • Operational Excellence: Lead flawless compliance across all events, ensuring health, safety, and security standards are upheld to protect the site license., • Team Leadership: Build and inspire a flagship team, guiding department heads to hit recruitment targets, manage labor costs, and hit GP goals., • Guest Experience: Elevate service standards by proactively monitoring feedback and implementing improvements that keep the venue at the forefront of the industry., • Commercial Growth: Maximize revenue through bar sales optimization, developing incremental income streams, and managing budgets with financial rigor., • Strategic Communication: Ensure total alignment between Directors, department heads, and front-of-house staff to keep the business unified and purpose-driven., • Proven Track Record: Experience as a General Manager within a high-volume live music venue, multi-concept restaurant/bar, or large-scale event space., • Commercial Acumen: Fully comfortable with P&L responsibility, budgeting, and sophisticated F&B cost control., • Regulatory Knowledge: Deep understanding of licensing laws and health & safety frameworks within the late-night economy., • Exceptional Communication: Ability to engage confidently with senior stakeholders, artists, agents, and external promoters., • Shape a Legacy: Lead the evolution of a beloved venue through a major investment and conceptual pivot., • Collaborative Environment: Work within a wider creative campus that unites music, culture, food, and drink., • Impact: Make a lasting mark on the city's nightlife by shaping the future of a venue with genuine heritage and international recognition.

We are seeking an experienced and inspiring Executive Chef to lead our kitchen operations and deliver outstanding culinary experiences aligned with the standards of a luxury property. This senior leadership role is responsible for all aspects of kitchen management, food quality, cost control, team development, and guest satisfaction. The successful candidate will combine strong commercial acumen with operational excellence and a passion for developing high performing teams. Key Responsibilities Kitchen Operations & Leadership • Lead, motivate and develop all chefs, cooks and the wider kitchen team, ensuring consistent standards of food quality, presentation and service., • Maintain exceptional standards across all kitchen areas., • Conduct daily briefings and monthly team meetings to ensure effective communication and engagement., • Ensure a positive team culture that promotes pride, professionalism, respect and high employee morale., • Take a proactive approach to performance management, working closely with People and Culture where required. Food Quality & Guest Experience • Consistently deliver food of exceptional taste, quality and presentation that exceeds guest expectations., • Ensure strict compliance with food safety, hygiene and HACCP standards at all times., • Maintain strong awareness of regular guests and encourage repeat business through personalised service., • Anticipate guest needs and deliver service in line with the brand’s Proud values. Financial & Commercial Management • Maximise kitchen profitability through effective cost controls, waste minimisation and stock management., • Oversee ordering, receipt, storage and security of all food items., • Track food costs and support the preparation of departmental budgets, forecasts and performance reports., • Identify and maximise all revenue-generating opportunities. Planning, Strategy & Coordination • Analyse daily and future business levels, including arrivals, events and promotions, ensuring effective forward planning., • Liaise closely with the Director of Sales & Marketing and the F&B Manager on events, promotions and special requirements., • Maintain strong interdepartmental relationships to ensure seamless guest experiences., • Monitor competitor activity and industry trends to maintain a competitive luxury offering. Health, Safety & Maintenance • Ensure all kitchen, back of house and staff dining areas are maintained to the highest standards of cleanliness and safety., • Take responsibility for routine equipment maintenance, reporting wear, damage or issues promptly., • Promote a safe working environment for colleagues and guests in full compliance with health and safety regulations. About You • Proven experience as an Executive Chef or Senior Head Chef in a high end or luxury hospitality environment., • Strong leadership skills with a track record of developing and retaining high performing teams., • Excellent financial, budgeting and cost control expertise., • Creative, trend aware and passionate about food excellence., • Highly organised with the ability to manage multiple priorities in a fast paced environment., • Flexible, professional and committed to continuous personal and professional development., • Excellent communication and interpersonal skills. The Perks of working for The Bloomsbury Hotel: • Service Charge, • Holiday allowance increasing with length of service up to 25 days, • Free meals on duty, • 50% discount when dining with The Doyle Collection, • Discounted rates when staying in our hotels, • Training dedicated to personal development, • Cycle to work scheme, • Discounts in selected stores and online shops, • Life Insurance and Company Pension, • Complimentary uniform and dry cleaning, • One paid volunteering day per year, • Free access to the Employee Assistance Programme, • Hotel Incentives and rewards, • Staff summer parties, Christmas parties and regular team get togethers, • Refer a Friend bonus scheme The Bloomsbury, London Located in central London just minutes away from The British Museum, Theatreland, Soho and the designer boutiques and markets of Covent Garden, The Bloomsbury hotel sits at the heart of the historic and vibrant 18th century Bloomsbury. The Bloomsbury is the proud winner of 'Best Urban Hotel' in the 2017 Condé Naste Johansen's UK and Ireland Awards for Excellence. The Doyle Collection The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness. We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.

Senior Restaurant Manager | The Barbary Notting Hill Bringing the spirit of The Barbary to West London, The Barbary Notting Hill celebrates the elemental flavours and open-fire cooking of the Barbary Coast — from Southern Europe to Northern Africa — centred around our iconic horseshoe kitchen counter and vibrant dining room. We are looking for a truly exceptional Senior Restaurant Manager — a seasoned hospitality professional, a real restaurateur. This is a role for someone who lives and breathes service. Someone who commands the floor, understands the rhythm of the room instinctively, and thrives in the theatre of a busy dining room. The Role As Senior Restaurant Manager, you will be a key part of the leadership team, working closely with the other Front-of-House managers and senior kitchen team to ensure excellence across every service. You will: • Lead from the floor — visible, present, composed and in control., • Run the room with energy and precision, understanding pace, flow and guest experience in real time., • Coach and develop the FOH team, both in and out of service., • Drive standards of hospitality that feel generous, warm and instinctive — never scripted., • Take ownership of service execution, guest recovery and operational detail., • Support the GM on financial performance, rota strategy, team development and compliance., • Bring personality, humour and humanity to the leadership of the restaurant. This is a role for someone who understands that great restaurants are built in the details — the tone of a greeting, the way a section moves, the energy of a briefing, the calm control at peak pressure. You’ll be: • A highly experienced hospitality professional, ideally with several years running high-calibre dining rooms., • A confident floor leader who commands respect without ego., • Someone who thrives in high-energy, high-volume, high-standard environments., • Deeply passionate about service — you notice everything., • Commercially aware, with a strong understanding of profitability, labour control and targets., • Experienced in coaching and developing teams., • Strong beverage knowledge; WSET Level 2 or above is desirable., • Organised, strategic and proactive — but first and foremost, a natural host. You should be equally comfortable inspiring a pre-service briefing, handling a VIP table, troubleshooting a service bottleneck, or mentoring your junior team. Our Benefits: • Balanced rota with a variety of daytime and evening shifts, • Paid development courses – WSET, Watershed and more, • Internal growth within an ambitious and award-winning restaurant group, • Up to £2,000 Employee Referral Scheme, • Generous staff discount of up to 50% across all Studio Paskin venues, • Cost price wine and supplier discounts, • Enhanced parental leave package, • Emergency Cash via PayCaptain, • Partnership with Kelly’s Cause and automatic enrolment onto Hospitality Action’s Employee Assistance Programme, • Free staff meals and proper breaks We believe taking care of our team is not a perk — it’s our responsibility. About Us: The Barbary Notting Hill is part of Studio Paskin, alongside The Palomar, The Barbary Neal’s Yard, The Blue Posts, Evelyn’s Table and The Mulwray. Our success is underpinned by an open-minded, compassionate and enthusiastic belief in the power of heartfelt hospitality. We create places where we want to go — places of elegance, professionalism, generosity and warmth. If you are an experienced operator who feels most alive in the middle of service, who loves the craft of restaurants and wants to help shape the next chapter of The Barbary Notting Hill, we would love to hear from you.

Position: Night Manager Reports to: Front Office Manager and Assistant Front Office Manager What will I get? • A competitive gross annual salary of £41,000–£42,000 (inclusive of service charge), based on a 40-hour working week and dependent on experience. The role follows a shift pattern of four consecutive 12-hour shifts, followed by four days off., • Enhanced annual leave, increasing with length of service, • Complimentary meals whilst on duty, • Employer pension contribution (3%), • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • Ongoing learning and professional development opportunities, • Employee recognition programmes, including long service awards and appreciation initiatives, • A vibrant social calendar with team events, seasonal celebrations and company updates, • Access to the CODE App, offering exclusive discounts across restaurants, hotels, and experiences in the UK, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships What will I be doing as Night Manager? As the Night Manager, your primary responsibility is to lead and inspire the night team, fostering a highly motivated and successful group. Your role involves maintaining night security and ensuring guest safety throughout the night operation. Excellent communication skills are crucial, and you should focus on building positive and supportive relationships with your colleagues. Given your guest-facing position, impeccable presentation is essential, and your willingness to engage with guests to ensure their satisfaction is a key aspect of the role Managing Hotel Operations: • Conduct thorough handovers from previous shifts, recording and addressing necessary follow-up tasks., • Perform night accounting and reception duties with utmost professionalism and adherence to hotel standards., • Complete the End of Day procedure on Guestline software accurately., • Prepare night audit reports, reception handover reports, and management reports., • Address guest complaints promptly and effectively, taking necessary remedial actions., • Ensure timely communication of guest feedback and complaints through the use of the Omni system and House Managers, ensuring appropriate follow-up actions., • Conduct daily briefings for each shift to stay aligned with team objectives., • Support the rate strategy, maximise sales and revenue, encourage upselling, and promote F&B outlets and other services., • Stay informed about daily hotel results, events, VIPs, media, and influencers., • Act as a hotel ambassador, ensuring guests respect the neighborhood policies. Managing Team Operations: • Participate in training day and night team members., • Manage night staffing levels according to hotel demands and coordinate team schedules and vacations with the Front Office & Assistant Front Office Manager, • Oversee night staff and ensure efficient task completion, including the Night Chef., • Implement and update departmental policies and procedures, ensuring understanding among team members., • Assist with Night Room Service requests from in house guests. Enhancing Guest Experience and Services: • Monitor and supervise the level of guest service across departments, correcting any lapses immediately., • Contribute to building a detailed guest database in Guestline, noting preferences and special requests., • Provide courteous and friendly assistance to all guests, employees, and visitors., • Resolve guest satisfaction complaints during the night shift., • Conduct regular security walks of the hotel to connect with guests and ensure property safety. Managing Financial Performance: • Evaluate departmental performance using key metrics and financial targets to inform future plans., • Enforce hotel credit procedures and maintain accurate records., • Ensure compliance with hotel accounting procedures and GDPR regulations regarding personal data handling., • Perform miscellaneous accounting procedures as required. Ensuring Health and Safety: • Understand and comply with relevant health and safety legislation., • Ensure team members are aware of and adhere to security, health, and safety regulations., • Act in accordance with fire instructions and ensure team members are trained accordingly., • Take overall responsibility for health and safety within assigned departments., • Promote a safe working environment on a daily basis., • Attend statutory training and ensure compliance with legislative change Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

Location: London (Office Based with on-site coordination if required) Company Overview Curated Property is a boutique firm dedicated to managing a carefully selected portfolio of unique luxury short-term rental properties across London, the UK, Europe, and Asia. We pride ourselves on delivering exceptional service and maintaining the highest standards for our discerning clientele. As a fast-growing company, we value agility, innovation, and a hands-on approach. We are now seeking a part-time Property and Operations Manager to manage our London-based portfolio. Role Overview We are seeking a proactive and highly organised individual to manage and support the day-to-day operations of our property portfolio. You will regularly visit our London portfolio to ensure properties are kept to a high standard. This role is primarily office based and guest-facing, focused on delivering a seamless experience on site while also coordinating property operations behind the scenes. This is an ideal opportunity for someone with experience in short-term rentals, hospitality, operations or property management who thrives in a fast-paced, detail-oriented environment. You will be managing multiple workloads across different softwares so being able to multi-task in a busy environment is needed to thrive in this role. Key Responsibilities Guest Communications & Experience • Manage guest check-ins and check-outs, delivering a high level of service to ensure a seamless and memorable stay., • Handle escalated guest issues efficiently and professionally, ensuring high levels of satisfaction Property Operations & Coordination • Coordinate cleaners, maintenance contractors, and suppliers to ensure properties are guest-ready., • Schedule and oversee escalated maintenance and resolve issues in a timely manner, • Liaise with landlords and suppliers to maintain property standards, • Support onboarding of new properties, ensuring systems and processes are implemented, • Site visits to ensure each property consistently meets company standards, • Recommend improvements or upgrades to enhance guest experience General Administration • Support day-to-day business operations with ad hoc administrative tasks, • Part-time or contract basis (flexible, to be agreed), • Availability required across weekdays, with occasional weekend support depending on bookings What We’re Looking For • Previous experience in property management, short-term rentals, operations roles or hospitality is strongly desired, • Strong written and verbal communication skills (essential), • Highly organised with strong attention to detail, • Ability to multitask and manage multiple tasks simultaneously, • Proactive, solutions-focused mindset, • Comfortable working in office, on site, and independently

Restaurant Manager - Ekstedt at The Yard Salary: £41,000 + Service Charge Days of the week: Tuesday - Saturday About Ekstedt at The Yard, at Great Scotland Yard Hotel – The Unbound Collection by Hyatt Great Scotland Yard Hotel’s flagship restaurant brings Michelin starred chef Niklas Ekstedt's signature style of wood fired ‘old Nordic’ cooking to the UK for the very first time. Ekstedt at The Yard focuses on Scandinavian cooking techniques using the very best seasonal local ingredients; featuring a menu of signature dishes, alongside an inventive cocktail menu and extensive wine list. The open kitchen, which feels like an extension of the restaurant floor, allows diners to sit at the heart of the action. About Great Scotland Yard Hotel Great Scotland Yard Hotel, part of The Unbound Collection by Hyatt, is a luxury hotel steeped in history, located just moments from Covent Garden and around the corner from Trafalgar Square in the heart of Westminster. The hotel features 151 guestrooms and suites and blends historic character with contemporary design. Dining and bar experiences include Ekstedt at The Yard, a Scandinavian inspired restaurant celebrating open fire cooking, creative cocktails at the 40 Elephants Bar, an extensive whisky selection at Sibin, and Afternoon Tea in The Parlour. Colleagues work in a distinctive and characterful environment delivering thoughtful and memorable service to guests exploring the culture, history and landmarks of central London. Duties and responsibilities related to the Restaurant Manager role As Restaurant Manager, you will lead the front-of-house operation of Ekstedt at The Yard, working in close partnership with the Head Sommelier and Head Chef. Together, you will deliver a seamless, refined, and highly personalized dining experience aligned with Michelin-star aspiration and Forbes 5-Star standards. This role is hands-on, guest-focused, and leadership-driven, combining service excellence, team development, and commercial awareness. • Own and deliver the Ekstedt at The Yard restaurant concept, ensuring consistency with its culinary vision and luxury positioning, • Lead the dining room operation, welcoming and engaging guests while anticipating preferences and managing service recovery with professionalism and discretion, • Partner closely with the Sommelier and Head Host to lead service standards, team performance, and guest satisfaction, providing a united leadership presence on the floor, • Work in close coordination with the Head Chef and culinary brigade to integrate chef-led tableside presentations seamlessly into the service flow, • Oversee reservations, table allocation, and guest flow to maximize service efficiency, experience quality, and revenue, • Recruit, train, coach, and inspire the front-of-house team, fostering a culture of continuous development, storytelling, and confident upselling, • Monitor and elevate service standards using Michelin and Forbes criteria, while ensuring compliance with health, safety, hygiene, and labor regulations, • Contribute to the restaurant’s commercial success through upselling initiatives, guest recognition, and repeat-visit strategies About you You are a confident and engaging hospitality leader with a strong presence on the restaurant floor and a passion for delivering exceptional guest experiences at the highest level. You bring: • Proven experience leading front-of-house operations within a high-end restaurant environment, • A strong understanding of refined service standards, guest engagement, and personalized hospitality, • Experience working collaboratively with culinary and beverage leaders to deliver a coordinated service journey, • The ability to inspire, develop, and retain high-performing teams through coaching and example, • Commercial awareness, with experience managing rotas, service flow, and revenue performance, • Confidence in representing the restaurant as a brand ambassador with VIP guests, partners, and local influencers, • A natural alignment with Hyatt values, delivering leadership with empathy, integrity, respect, and inclusion Benefits you can enjoy as Restaurant Manager • 12 complimentary nights a year across Hyatt Hotels worldwide, • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!, • Free meals on duty in our colleague restaurant, • Uniform provided and laundered complimentary, • Headspace membership and access to our Employee Assistance Programme, • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels, • Continuous learning and development opportunities to provide you with a clear career path as well job promotion opportunities across Hyatt Hotels worldwide At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Next Steps: Apply today for this Restaurant Manager role and start your journey with Hyatt Hotels!