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The Bread Factory is London’s leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e-commerce, grocery, food services, and retailers such as our GAIL’s Bakeries nationwide. As our teams grow, we seek our next Supply Chain Manager to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We’re committed to sustainability across our supply chain—from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet. Every day is different at The Bread Factory, but here are some of the things you will be doing: • Manage end-to-end supply chain operations, ensuring goods are ordered, delivered, and stocked efficiently to meet operational and production requirements., • Build and maintain strong supplier relationships, manage purchase orders, monitor deliveries, and resolve issues promptly. Maintain optimal stock levels, track shelf life, and conduct monthly stock takes to ensure accuracy and reduce waste., • Forecast stock requirements, oversee the introduction of new ingredients and packaging, and manage the phase-out of delisted products. Drive continuous improvement initiatives and lead process changes aligned with company values., • Lead, coach, and develop the supply chain team to ensure capability, engagement, and a culture of accountability., • Provide training opportunities to build skills and support professional growth., • Monitor key metrics such as customer complaints, shortages, and stock write-offs., • Ensure accurate month-end reconciliations and productivity improvements through regular reporting and analysis. Our team tells us you will be a great addition if you have: • Experience in supply chain or operations management, ideally within food production, manufacturing, or other fast-paced environments., • Proven leadership and team management skills, with experience coaching and developing staff., • Strong Microsoft Office proficiency, particularly Excel for data management and reporting., • Excellent communication, organisation, and problem-solving abilities, with strong attention to detail., • Ability to manage multiple priorities, drive efficiency, and maintain accuracy under pressure., • A proactive mindset focused on continuous improvement and operational excellence. What’s in it for you: • Fresh bread daily to take home to enjoy with family and friends., • 50% discount at GAIL’s and 40% off at The Bread Factory & The Flour Station Markets., • 25 days holiday + bank holidays, • Discounts and Savings from high-street retailers and restaurants, • 24-hour GP service, • Cycle to work scheme

MRICS Property Manager Your new role You’ll manage a varied commercial and/or mixed-use portfolio (typically high-value prime London properties including offices, retail, residential, and/or light industrial). Your responsibilities will span core property management, service charge budgets, compliance, tenant liaison, and strategic asset oversight. You will work closely with internal teams and external stakeholders to ensure operational excellence, financial performance, and tenant satisfaction. What you'll need to succeed Essential Qualifications & Experience • Must hold MRICS status., • Proven experience (typically 0–2 years PQE) managing commercial or mixed-use portfolios in London e.g., offices, retail, residential., • Strong knowledge of lease structures, service charge budgeting, and financial planning., • Demonstrable experience in compliance, H&S regulations, and certification management., • Excellent communication and stakeholder management skills—engaging with tenants, suppliers, and senior directors., • Strong organisational abilities, commercial awareness, and ability to manage multiple assets/projects concurrently. Desirable Skills • Experience in ESG strategy, sustainability improvements, or large capex projects., • Proven track record in managing or mentoring junior staff, or leading teams., • Background in FM, client-side property management, or corporate real estate. What you'll get in return • Competitive salary range (typically £45,000-£55,000 depending on portfolio, seniority, and firm)., • Bonus or guaranteed incentive scheme., • Benefits may include: private medical/dental, pension, life assurance, travel card, wellness services., • Flexible/hybrid working models (typically 2–3 days on-site). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4760004

Educational Institution are hiring for a Senior Facilities Manager Your new company You will be joining a prestigious, high‑profile educational and cultural institution based in central London. The organisation operates in a vibrant, public‑facing environment with multiple buildings, busy footfall, and a year‑round schedule of events, performances, and community activity. With a strong commitment to excellence, safety, and an exceptional user experience, the organisation places its Estates team at the heart of its operations. You’ll be part of a dedicated professional community that supports students, staff, and thousands of visitors each year. Your new role As Senior Facilities Manager, you will be responsible for the smooth day‑to‑day running of all operational estates services across several sites. Reporting into the Director of Finance, you will manage a broad remit including building maintenance, security, soft services, health & safety, and contractor management.You will lead operational teams, set clear priorities, and ensure exceptional service delivery across the estate. Key responsibilities include: • Delivering the Estates strategy and overseeing all operational activity., • Managing hard and soft service providers, ensuring SLA and KPI performance and driving continuous improvement., • Overseeing all security operations—including access control, key management, CCTV, and out‑of‑hours incident response., • Working closely with the Health & Safety Manager to ensure compliance and robust risk management., • Managing contracts across mechanical, electrical, fire services and other critical building systems., • Maintaining asset registers and operational documentation., • Leading and monitoring project work within the Estates remit., • Significant experience in Estates or Facilities Management, ideally in a public‑facing environment., • Strong leadership skills with proven experience managing large, multi‑disciplinary teams., • Excellent communication, organisation, and the ability to remain calm under pressure., • Experience managing contractors, suppliers, and outsourced teams., • Ability to prioritise, make quick decisions, and take ownership of issues from start to finish., • Good Microsoft Office skills, particularly Excel., • Strong technical understanding of building operations and maintenance., • A customer‑focused approach with the ability to work effectively with people at all levels., • A good general education, including GCSE Maths and English (A–C or equivalent)., • Health & Safety knowledge (IOSH/NEBOSH desirable)., • IWFM or degree‑level FM qualification (desirable).Desirable:, • Listed building knowledge, • Maintenance experience, • Experience in Higher Education or performing arts venues, • Procurement and change management experience, • AutoCAD LT skills, • A collaborative, supportive working culture, • Opportunities for professional development, • Exposure to unique and dynamic estates challenges, • The chance to work in a vibrant environment that hosts hundreds of public events each yearThis is an excellent opportunity for an experienced facilities professional looking to make a real impact in a high‑profile London setting. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4765746

Technical Engineering Manager Job Description: We are looking for an experienced Technical Engineering Manager to provide technical leadership, management, and development of the engineering team on The Crown Estates contract and for the Quadrant portfolio. Ensuring operational excellence and compliance standard are met and exceeded. The role will cover in the main both the mechanical and electrical... ZIPC1_UKTJ

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Corporate Partnerships Manager to play a pivotal role in our Fundraising Team in London Sounds great, what will I be doing? As Corporate Partnerships Manager you will help drive the next phase of growth in our thriving corporate fundraising programme. With a rapidly expanding portfolio of high‑value partners, this role offers the opportunity to lead the stewardship of major multi‑year accounts, deliver exceptional partnership experiences, and unlock new opportunities for impact. Working closely with Philanthropy & Partnerships and Impact Innovation and Senior Corporate Partnerships Manager, you will shape and implement ambitious account management plans, strengthen operational systems, and ensure our partnerships deliver meaningful, measurable change for people affected by domestic abuse, modern slavery, and mental health crisis. You will personally manage a portfolio of five‑ and six‑figure partners, craft compelling fundraising propositions, and drive cross‑account initiatives that elevate engagement and income. As a key member of the team, you will also support and coach colleagues, contribute to pipeline development, and champion excellence across all partnership activity. This is a pivotal role for someone who thrives in a fast‑paced environment and is passionate about building transformative, purpose‑driven corporate relationships. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. The ideal candidate brings a proven track record of building trusted, high‑value corporate relationships and stewarding partners to secure five‑figure and above gifts, you will be confident leading the day‑to‑day management of major accounts and driving partnership growth. Your experience includes managing individuals or complex cross‑team projects, developing and delivering compelling corporate pitches, and implementing efficient systems and processes that support excellent partnership delivery. Highly creative, organised, and influential, you communicate with clarity, manage competing deadlines with precision, and use CRM systems effectively to guide team performance. Above all, you bring empathy for Hestia's mission and the ability to navigate a complex organisation while delivering impactful, innovative fundraising partnerships. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

As the UK’s largest independent engineering and services business, our innovative, responsible and forward-thinking approach has enabled us to work on fantastic ground-breaking projects, providing innovative solutions using the latest tools and technologies. Our values of Passion, Integrity, Responsibility and Excellence form the foundation of our company and guide the way we work and behave. At NG Bailey, we recognise the importance of having apprentices in our workforce. Our industry-leading approach develops the behaviours, skills, knowledge, and experience our apprentices need to build a successful career. We work in partnership with a national network of colleges to offer some of the best training in the industry. Apprenticeships are available for anyone over 16 years of age. They offer you the opportunity to earn a wage and work full time in your chosen trade area. This means you develop your skills in a real working environment from day one and are able put the skills you learn at college, directly into practice at work. Are you looking to kick start your career as Environmental Advisor? Do you want to work on exciting projects that challenge you daily and get paid while you do it? Our 5-year apprenticeship gives you the knowledge, experience and qualification you need to start a career as an Environmental Advisor. You’ll get hands-on experience at the UK’s leading Engineering and Services business, working across our Engineering and Freedom businesses, working on various exciting projects across built environment, water, infrastructure and power. You will join a super dynamic team, who will fully support you through your studies and help you achieve your future career ambitions. As an apprentice environmental advisor, you will support the delivery of our environmental strategy by improving awareness, ensuring compliance, and helping embed best practice across the business. You’ll work closely with operational teams, design and procurement colleagues, and site managers to ensure our environmental responsibilities are met — and exceeded. As an NG Bailey apprentice you will: • Train at one of the top performing universities in the country., • Learn about our award-winning approach to working safely., • Work both in an office and visit construction sites., • Be prepared for early starts and travel away from home when necessary., • Develop great working relationships with some of the industry’s most talented people., • Work as part of a team to assist in the delivery of Environmental strategy, • Assist in maintaining and update tailored Aspects & Impacts Registers for all relevant sites., • Support the internal communication and environmental awareness activities across the business, • Work alongside the team to complete environmental audits of priority sites, including depots and fixed-managed locations., • Assist in the database maintenance., • Assist in managing all non-conformances and ensure actions are resolved promptly, • Under guidance, help capture and report all waste data including waste type, weight, and disposal routes., • Support internal operational environmental training, • Engage in a timely and professional manner with clients and a range of internal and external stakeholders, • Are keen to learn., • Share our values of Passion, Integrity, Responsibility and Excellence., • A passion for environmental protection and sustainability, • Understand the importance of building strong relationships with the contractor and client., • Are organised and well prepared with excellent timekeeping and attendance., • Can speak and write clearly., • Enjoy working in a team., • Can follow instructions and work under pressure., • Can act independently., • Be passionate about delivering a sustainable future, • Be a keen learner who is comfortable tackling new challenges in a fun environment, • Enjoy collaborating with others To apply you need: 5 GCSEs (or equivalent) grade C/4 or above in English Language, Maths, Science and 2 other subjects. Plus, have achieved (or be predicted to achieve) 3x A-Levels grade B (or equivalent such as a Level 3 apprenticeship in a construction or property-related discipline). Please note, to be eligible for an apprenticeship you: • Must be able to complete the apprenticeship within the required time, including the End-Point Assessment., • Must have a valid and eligible residency status and the right to work in England. Ready to apply? If you are applying for this role, take a look at our application hints and tips for guidance on what good looks like. We receive a lot of applications, find out how you can make yours stand out. Apprenticeship-Hints-and-Tips.pdf (ngbailey.com) What happens next? If we like what we see on your application, you will be invited to undertake a telephone interview. If we then wish to progress your application further, you will be invited to attend an assessment centre at which we will shortlist for final interviews. PLEASE NOTE THIS VACANCY MAY CLOSE BEFORE THE ADVERTISED CLOSING DATE IF A LARGE NUMBER OF APPLICATIONS ARE RECEIVED. EA

Assistant General Manager - London. Kioku by Endo is more than a restaurant-it's an experience inspired by Japanese culture and craftsmanship. You'll work closely with the General Manager to uphold operational excellence, inspire the team, and foster a culture where care, collaboration, and integrit

BY WMS Engineer/BY WMS Senior Engineer 6 Month contract initially Location: Hybrid - Max 2 days p/w onsite in London or Castle Donington Rate: £market rates p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a BY WMS Engineer/BY WMS Senior Engineer to join the team. As a Senior BY Dispatcher WMS Engineer, you will be at the forefront of our warehouse operations, playing a pivotal role in optimizing our warehouse management system for efficiency and accuracy. Leveraging your deep expertise in WMS systems, you will design, build implement, and continuously enhance our systems to ensure seamless coordination of inbound and outbound logistics. Your responsibilities will include configuring WMS, overseeing system integration, monitoring Real Time data flows, and troubleshooting any issues to maintain uninterrupted operations. Your role requires a keen eye for detail, a strong problem-solving mindset, and collaboration with cross-functional teams to enhance warehouse productivity and meet customer demands. Join us in revolutionizing our warehouse operations and contributing to our organization's growth and success Key Responsibilities: • Assessing client business requirements and opportunities, • Leading design, configuration, and implementation of JDA Warehouse Management Systems, • Analyzing and optimizing components of the solution to take advantage of best practices., • Work with all appropriate parties to effectively estimate project timelines and deliverables., • Recognizing and highlighting incremental improvement opportunities with existing clients, • Writing functional specifications for modification, interface, report, and label requirements, • Authoring and/or reviewing system and procedural documentation throughout the project., • Design and Development of configuration changes over BY WMS system as per requirement., • Engineer software changes (new features) to satisfy customer requirements., • Engineer fixes to resolve software defects., • Design technical solutions based on customer specification document., • Create and execute test plans to verify software quality. Document test results., • Provide regular updates on progress to lead engineer and/or project manager., • Contribute in daily stand-up meetings with project teams., • CI/CD Jenkins and Pipeline management of the BY WMS is most welcome Key Skills: • Configure and optimize BY/JDA WMS Dispatcher components using strong product knowledge, industry best practices, and performance enhancement techniques., • Lead the design, configuration, and implementation of Blue Yonder (JDA) Warehouse Management System (WMS) solutions based on client business requirements., • Engineer new features and system enhancements to meet evolving customer needs, including design and development of configuration changes within the WMS., • Upgrade WMS Dispatcher to the latest versions (2024 and above) and ensure compatibility, stability, and optimal performance post upgrade., • Analyze and optimize WMS components to improve efficiency, reliability, and operational performance., • Develop technical solutions based on functional and customer specification documents, ensuring alignment with business goals., • Write comprehensive functional specifications for system modifications, interfaces, reports, and label requirements., • Develop and deliver defect fixes in a timely manner, ensuring minimal business disruption., • Create and execute detailed test plans, thoroughly document results, and ensure high-quality software delivery., • Contribute actively to project ceremonies, including daily stand-ups, cross-functional discussions, and design reviews., • Provide regular progress updates to lead engineers, project managers, and key stakeholders., • Assess client business needs, identify improvement opportunities, and propose effective solutions to enhance customer value., • Estimate project timelines, deliverables, and resource requirements in collaboration with project stakeholders., • Recognize and highlight continuous improvement and value add opportunities for existing clients., • Author and review system documentation and procedural guides throughout the project life cycle to ensure knowledge continuity and clarity., • Utilize strong PL/SQL and Shell Scripting expertise to support system configuration, automation, and troubleshooting., • Azure Cloud Technology knowledge, • React JS, Java, Python experience., • Power BI and JasperSoft Reports development., • Warehouse Automation Experience such as SSI, Dematic, Beumer, KNAPP, • CI/CD Jenkins and Pipeline management of the BY WMS is most welcome., • Experience in any other WMS like BY WMS Cognitive, Manhattan, Oracle This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Lead a flagship programme that supports young people from underrepresented backgrounds into meaningful, sustainable careers. Join 20/20 Levels as our Programme Manager for I AM CHANGE and drive delivery, quality and growth at scale. This is a rare opportunity to take full ownership of an established, high-impact career development programme operating across London and online. You will lead cohorts from recruitment to graduation, manage facilitators and mentors, build relationships with employers, and ensure participants gain the confidence, skills and networks needed to thrive in the workplace. We are looking for a strong programme leader who combines operational excellence with heart. Someone who can create safe, aspirational environments for young people while holding high expectations around attendance, progression and results. You will be trusted to manage performance, budgets, partnerships and data, using insight to continuously improve delivery and demonstrate impact to funders and stakeholders. If you are passionate about social mobility, experienced in employability or youth development, and ready to lead a programme that changes lives every day, we would love to hear from you.

Chief Operating Officer (COO) - Healthcare Sector Location: London Area - Hybrid Contract: Full-time, Permanent We are seeking a commercially astute Chief Operating Officer to take full ownership of operational performance and financial discipline across a growing service-based healthcare organisation. This is a senior leadership role for someone who combines strong financial management, hands-on operational leadership, and the ability to lift team performance through clarity, accountability and pace. You will lead a small but critical operational leadership team responsible for 3 direct reports, each with their own service cluster. Your remit will be to stabilise, strengthen and scale operational delivery - ensuring services run smoothly day to day, costs are tightly controlled, and performance continues to improve as the organisation grows and evolves. Key Responsibilities: • Operational & Financial Leadership, • Leadership & Team Performance, • Operational Excellence, • Significant senior operational leadership experience in complex or regulated environments, • Strong financial experience, including cost control, budget management and operational P&L drivers, • Proven ability to improve team performance and lead managers through change, • Experience working alongside transformation or change programmes while maintaining delivery, • Confident decision-maker with strong judgement and stakeholder credibility

Recruiter - Investment Banking (Front Office) Location: London Role Type: Contract - 12 months Work Setup: Hybrid (3 Days Office) Who We Are JPMorgan Chase & Co. is a leading global financial institution headquartered in New York City. It offers diverse financial services-including consumer banking, investment banking, commercial banking, and asset management-to clients worldwide. It is the largest U.S. bank by asset size, known for its strong market position, technological innovation, and global reach. The company focuses on delivering shareholder value, operational efficiency, and sustainable growth. What you'll do: • Join the EMEA Talent Acquisition team supporting Front Office, revenue-generating businesses across Markets, Investment Banking and M&A within the Corporate & Investment Bank., • Lead end-to-end recruitment for Investment Banking Analyst and Associate roles, with scope to support VP hiring and Corporate Banking as business needs require., • Partner closely with senior stakeholders in a highly structured and fast-paced environment, delivering thoughtful and consistent hiring solutions., • Support one of the firm's most visible and in-demand businesses, where roles attract strong market interest and offer meaningful exposure., • Deliver a high-quality, candidate-focused recruitment experience, reflecting the firm's commitment to excellence, while maintaining a sustainable work-life balance., • Ideal candidates will have experience recruiting within Investment Banking, gained either in-house or through a recruitment agency., • Alternatively, experience recruiting within a bank, boutique or smaller financial institution, asset manager, or Front Office functions such as Markets, Equity Research, Private Banking or Payments will be considered., • Proven experience as a Front Office recruiter, with exposure to candidates who have worked in banking or financial services., • Demonstrated ability to manage the full recruitment life cycle, including CV screening, headhunting, interviewing, candidate assessment, offer management and negotiation. If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

The Customer Success Manager is responsible for supporting customer retention, adoption, satisfaction, and long term value across the organisation's customer base. This role owns the post sales customer experience, combining Customer Success leadership with operational responsibility for Customer Support Delivery and External Application Support.The role contributes to a scalable customer experience that supports the company's growth ambitions. Key Responsibilities Customer Success Strategy and Delivery * Support the execution of the Customer Success strategy aligned to company goals * Contribute to adoption, retention, and expansion activities across the customer base * Support customer journey activities covering onboarding, adoption, value realisation, and renewal * Assist in improving customer satisfaction and retention performance Customer Support Delivery (Support Operations) * Support Customer Support delivery across contracted support tiers * Monitor support service levels, resolution times, and case quality * Assist with ticketing workflows, escalation processes, and support operations * Contribute to efficiency improvements through automation and knowledge base development * Work with Support, Product, and Engineering teams to improve customer experience Customer Health, Insights and Renewal Support * Support customer health scoring and churn risk monitoring * Participate in regular business reviews, adoption plans, and value assessments * Maintain reporting and dashboards for visibility into customer performance * Assist with intervention activities for at risk accounts and recovery planning Cross Functional Collaboration * Support Sales and Renewals teams with renewals, expansions, and customer coordination * Relay customer needs and feedback to Product and Engineering teams * Collaborate with Marketing on customer advocacy activities such as case studies and references * Align with Project Delivery teams on implementations and handoff processes Operational Excellence * Contribute to documentation, playbooks, and Customer Success processes * Support continuous improvement and data driven decision making * Assist with onboarding, training, and development within the team * Maintain awareness of compliance obligations (for example GDPR, ISO) * Support optimisation of Customer Success and Support tools and systems Customer Advocacy and Experience * Support customer feedback programmes including NPS and CSAT * Contribute to improvements in customer experience across touchpoints * Build relationships with customer stakeholders and represent customer needs internally Key KPIs * Net Revenue Retention * Gross Retention and churn rate * Time to Value * Adoption and utilisation metrics * Support SLAs including response, resolution, and backlog management * Customer Satisfaction and NPS * Renewal forecast accuracy * Reduction in incident volume and escalation rates Experience * Experience in Customer Success, Support, or Services roles within a SaaS or technology organisation * Exposure to support delivery and technical application support * Demonstrated ability to improve customer retention, reduce churn, and support customer growth Personal Attributes * Customer focused with a proactive mindset * Data driven with strong attention to detail * Collaborative, resilient, and comfortable working in fast paced environments Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Commercial/Development Manager Rate - £700 (A day) Duration - 6 months (Initially) Ir35 - Inside (Must use an umbrella company) We are seeking an experienced and strategically minded Commercial/Development Manager to support the planning, delivery and optimisation of estates and facilities operations within a Higher Education environment. The ideal candidate will have a strong background in commercial management, contract oversight, supplier performance, development of estates projects, and stakeholder engagement across complex multi-site estates. This role plays a critical part in driving value, ensuring operational excellence, and supporting the long-term development of the campus estate. Key Responsibilities Commercial Management • Lead the commercial strategy across estates and facilities, ensuring best value, compliance, and robust financial management., • Oversee procurement processes, including tendering, contract negotiation and supplier evaluation., • Manage large-scale contracts (FM, maintenance, construction, sustainability and infrastructure packages)., • Implement commercial risk management practices, ensuring risks are identified, mitigated and reported., • Support the planning and delivery of capital and refurbishment projects across the campus estate., • Contribute to long-term estates development strategies, ensuring alignment with institutional goals., • Work collaboratively with project managers, consultants and contractors to ensure projects are delivered on time and within budget., • Monitor and manage supplier and contractor performance, ensuring service delivery KPIs and SLAs are met., • Lead performance reviews and drive continuous improvement initiatives., • Build strong working relationships with academic departments, senior leadership, external partners and technical teams., • Communicate complex commercial and estates matters clearly to non-technical stakeholders. Essential • Proven experience in a commercial, development or contract management role within estates, facilities or building management., • Higher Education sector experience (university or college environment) with an understanding of sector-specific governance and operational complexities., • Strong commercial acumen and experience managing large contracts or capital projects., • Knowledge of building compliance, estates operations, FM services and procurement best practice., • Excellent negotiation, financial analysis and supplier management skills., • Professional qualifications such as RICS, CIPS, IWFM or equivalent., • Experience with NEC or JCT contract frameworks., • Background in sustainability initiatives within estates or facilities., • Strategic thinker with a proactive, solutions-focused mindset., • Strong communication and relationship-building skills., • Comfortable working in a fast-paced, stakeholder-rich environment., • Detail-oriented with excellent organisational capabilities., • Demonstrates integrity, professionalism and commitment to best practice.

The Director of Finance & Corporate Services is a new post for the East London Mosque Trust (ELMT). The Director of Finance will lead the Trust’s financial strategy, planning, and operations. This pivotal role will oversee the day to day financial transactions and ensure compliance while driving financial sustainability, transparency, innovation, and long term growth. The post holder will work closely with the CEO, the Senior Management Team, and the Trustees to help shape the future direction of the organisation. As one of the largest mosques and Islamic centres in the UK, it is imperative to build capacity in the leadership team to deliver effective, informed, strategic financial decisions to support the future sustainability of the ELMT. Responsible to: CEO Director of Finance & Corporate Services The Director of Finance & Corporate Services is responsible for the proper conduct of all aspects of the day to day financial management of the ELMT. Finance Management • Oversee budgeting, forecasting, and financial reporting processes., • Ensure robust financial controls and compliance with charity regulations and accounting standards., • Manage cash flow, reserves, and funding streams including grants, donations, and contracts., • Maintain an annual and a five-year financial forecast to underpin the strategic objectives., • Responsibile for managing ELMT’s investments, while developing and implementing strategies for maximising ELMT’s finances., • Manage and develop the finance team, fostering a culture of accountability, excellence and continuous improvement., • Prepare financial reports for CEO/SMT, the Board of Trustees and funders., • Ensure compliance with The Charity Commission, HMRC, and Companies House requirements., • Lead on audit preparation and liaise with external auditors., • Lead on digital transformation for financial arrangements., • Ensure there is a knowledge/awareness of fraud across the organisation., • Optimise financial controls and processes in order to minimise financial risks, and ensure organisational compliance., • Ensure compliance with funding agreements across all the teams and services., • Ensure monthly reconciliation of all control accounts including creditors, debtors, payroll and banks; the preparation of monthly management accounts; and preparation/maintenance of control over all non-transactional journals such as accruals, prepayments, fixed assets/depreciation., • A sound understanding of Islamic financial principles and their application within a charitable and governance context., • Lead the strategic financial planning process, delivering annual and forecast budget plans, periodic forecasts within year and funding requirements, working closely with CEO and SMT., • Plan and coordinate all tax, finance and treasury management practice and policy, with reference to charitable status, cash management and investments, reviewing and reporting on investment portfolios on a monthly basis., • Ensure monthly payroll is accurate and timely, including all matters related to HMRC, and PAYE submissions., • Have a full oversight of contracting and procurement activities and procedures, ensuring compliance with regulatory requirements, always seeking value for money, and where possible, cost saving opportunities., • Check the condition of all assets and conduct an ongoing review of whether assets and investments are being put to best use and serving the organisation’s interests., • Work with the CEO to identify new revenue-generating tactics., • Responsible for the preparation of annual accounts to prescribed standards, managing effective relationships with the auditors, taking responsibility for the completion and submission of statutory/regulatory reporting in line with prescribed timelines, and keeping up to date with regulatory and statutory requirements within the charity sector., • Review and improve organisational processes across ELMT, including Operations, Facilities, HR and Policy, ensuring they are efficient, effective and aligned with best practice., • Identify and propose practical improvements to systems, policies and ways of working, driving internal efficiency and increasing organisational impact., • Ensure alignment between systems, policies and processes, enabling departments to work effectively together and supporting ELMT’s strategic objectives., • Devise and establish IT policies and systems to support the implementation of strategies set by upper management, including Data Protection and Cyber Security., • Keep abreast of changes and updates to Data Protection legislation and ensure that staff receive regular training on Data Protection and Cyber security, • Evaluate the company systems and processes to coincide with the needs of the organisation, • Decide the need for upgrades, configurations or new systems and report to upper management., • Direct the management of the ELMT website., • Oversee the IT service provision ensuring it meets the ongoing needs of ELMT., • Deputise for the CEO as necessary, including assuming delegated leadership, decision-making, and representational responsibilities as appropriate., • Represent the organisation externally as required, including with partners, stakeholders, and relevant bodies., • Maintain and develop organisational culture, values and reputation with all staff, associates and external stakeholders., • Work flexibly and undertake any other duties agreed between you and the Board of Trustees., • Support projects of the ELMT and participate in multi-disciplinary, cross-organisational groups and project teams., • Attend Senior Management Team (SMT), staff and committee meetings when required.

Senior Reward & Global Mobility Analyst (12-Month FTC) Before applying for this role, please read the following information about this opportunity found below. Location: London | Contract: Fixed-Term (12 months) Are you passionate about reward and analytics, with an interest in global mobility? My client is looking for a Senior Reward & Global Mobility Analyst to join on a 12-month project role, delivering operational xwzovoh excellence and supporting strategic initiatives across compensation and mobility. What...

This role involves the day-to-day management of Global Markets Operations in the UK and EMEA oversight. As Head of GMO UK, you will manage and control the processing of all London-originated Global Markets transactions. Your responsibilities include delivering operational efficiency and implementing appropriate controls for transactions booked and processed in London, as well as those booked in London but processed in Paris. You will supervise the processing of Global Markets transactions, monitor process performance in line with global standards, and own the booking processes, continuously seeking improvements, streamlining operations, and ensuring safety across different silos, geographies, and business units within Global Markets. You will contribute to the strategic initiatives for the CIB and COO, including input into projects like Front to Ops, and manage regulatory transaction reporting. Management of Global Market Operations (GMO) UK circa 70%) • Lead and organize the UK team and coordinate with the EMEA GMO team on projects and staffing., • Supervise transaction processing, monitor performance, and act as an escalation point for GMO matters., • Ensure global consistency through best practices, processing guidelines, and control implementation across sites., • Coordinate projects between Head Office and local sites., • Monitor controls regionally, aiming to reduce operational risks., • Contribute to financial monitoring of GMO, including costs, headcounts, and budgets, in collaboration with country COOs., • Set objectives and evaluate performance for GMO teams, participating in the ACR process., • Provide leadership in restructuring and daily management, promoting operational excellence., • Implement good management practices, foster a performance culture, and develop strong relationships with London and Head Office operations., • Ensure high-quality service delivery to internal and external clients, supporting new business initiatives and managing operational risks., • Maintain comprehensive knowledge of trade lifecycles and coordinate with relevant teams. Skills required include strong experience in Global Market Products, operations knowledge across commodities, rates, credit, FX, equity, regulatory reporting, systems architecture, process improvement, people management, change management, strategic thinking, and vendor management. \n#J-18808-Ljbffr

This role involves the day-to-day management of Global Markets Operations (GMO) in the UK and EMEA oversight. As Head of GMO UK, you will manage and control the processing of all London-originated Global Markets transactions. Your responsibilities include delivering operational efficiency and ensuring appropriate controls for transactions booked and processed in London, as well as those booked in London but processed in Paris. You will supervise the processing of Global Markets transactions, monitor process performance in line with global standards, and own the booking processes, continuously seeking improvements, streamlining operations, and enhancing safety across functional silos, geographies, and business units. You will contribute to strategic initiatives for the CIB and COO, including projects like Front to Ops, and manage regulatory transaction reporting. Management of Global Market Operations (GMO) UK circa 70%) • Organize and lead the UK team and coordinate with the EMEA GMO team, including projects and staff management., • Supervise transaction processing, monitor process performance, and act as an escalation point for GMO matters., • Ensure global consistency through the implementation of best practices and processing guidelines., • Coordinate projects between Head Office and local sites., • Monitor controls regionally to reduce operational risks., • Contribute to financial monitoring, including costs, headcounts, and budgets, collaborating with country COOs., • Set objectives and evaluate performance for GMO teams, participating in the ACR process with country COOs, specifically for UK., • Lead departmental restructuring and daily management, striving for operational excellence., • Implement good management practices, promote a performance culture, and develop strong relationships with London and Head Office operations., • Ensure high-quality service delivery to internal clients (Front Office, Sales, Traders) and external clients., • Support new business initiatives, develop solutions, and manage internal controls and reconciliations to reduce risks., • Maintain comprehensive knowledge of trade lifecycles and coordinate with teams in Paris and other control functions. Skills required include strong knowledge of Global Market Products, operations experience in Commodities, Rates, Credit, FX, Equity, understanding of trade processes, regulatory requirements, GM systems architecture, process improvement, people management, change management, strategic thinking, and vendor management. \n#J-18808-Ljbffr

Find your next role with St John Ambulance. Role: Head of Philanthropy & Partnerships Location: London (hybrid, 2 days per week in the London office) Our offer to you We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive: • Competitive salary and pension scheme, • 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, • Cycle to work scheme Electric Vehicle Scheme, • Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme, • Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping About Us This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our purpose which is to put the power of first aid in everyone’s hands so we’re all closer to help in an emergency. We inspire the next generation with youth programmes and provide fully trained and equipped first aiders and ambulances for events. We provide expert training and supplies for first aid, health and safety and mental health. Plus free apps, guides and resources. As a charity that is part of the fabric of society, we are proud of our past and united in our efforts to inspire, empower and protect communities up and down the country. Job Summary We are seeking an experienced and strategic fundraising leader to shape and deliver a new long-term high value giving strategy, driving significant income growth across corporates, philanthropy, trusts, foundations and statutory funders. This pivotal role will reinvigorate our approach to high value fundraising aligning with our new organisational strategy and refreshed brand. To expand our pipeline, grow income and build sustainable partnerships and relationships and explore new funding opportunities. Key responsibilities include: • Leading a high-performing team to deliver the annual plan and secure six-figure+ income, • Developing a clear, sustainable fundraising strategy and implementation roadmap across multiple income streams, • Creating compelling propositions and cases for support that align with our mission and strategic priorities, • Extensive fundraising expertise, including building and managing high-value donor pipelines, securing six-figure+ gifts, and developing strategic partnerships with corporate, trust, statutory, and philanthropic donors., • Strong leadership and team management skills, with experience leading sizable teams, involving senior staff and volunteers, and working with fundraising boards., • Strategic thinker and planner, with a proven ability to co-develop long-term high-value fundraising strategies, secure alternative funding, and translate goals into measurable plans., • Highly skilled communicator and influencer, confident in presenting to senior stakeholders and Trustees, and adept at navigating and influencing within complex organisations., • Proactive and values-driven, with strong negotiation, decision-making, and creative problem-solving skills; committed to driving income growth and innovation., • Develop and implement a three-year high-value fundraising strategy and roadmap, underpinned by research, insight, KPIs, and measurable milestones., • Manage income and expenditure budgets, ensuring financial targets are met, risks are mitigated, and performance is tracked against KPIs., • Lead relationship-building and networking efforts, cultivating a strong pipeline of prospects and donors including high net worth individuals, trusts, corporates, and major grantmakers., • Inspire and engage organisational leaders, staff, and volunteers in the identification and stewardship of key funders, ensuring collaborative relationship management., • Drive the development of tailored funding propositions, working cross-functionally to align funder interests with organisational programmes and long-term goals., • Ensure operational excellence, through effective frameworks, processes, and compliance with legal, regulatory, and best practice standards. If you are a current St John Ambulance employee, please apply here: Click here For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do nottolerate any form ofdiscriminationandengendera sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship.We believe passionately in equality, diversity and inclusion. St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role. Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy. \n#J-18808-Ljbffr

So what qualities does a Store Manager need to join KAUAI?. Monitor expenditure of all costs within the store, ensuring all budgets adhered to. Seeking dedicated, determined and driven individuals to manage the overall operations of the store, staff and ensure Operational Excellence.

Entity: Supply, Trading & Shipping Job Family Group: Supply & Trading Group Job Description: Role Synopsis The Marine Technical Specialist acts as a central technical authority supporting bp Marine’s global product quality and quantity management activities. The role is accountable for minimizing commercial and operational exposure to the bp Marine business through strong technical governance, subject matter expertise and effective resolution of quality, quantity and demurrage related issues. The position carries a global remit, including technical input into the suitability, development and assurance of existing and new marine fuels, and supports bp Marine’s strategic growth agenda, including alternative and lower carbon fuels. Based in London or Rotterdam, the role reports to the Cargo Assurance & Marine Technical Team Lead and primarily supports bp Marine activities across Europe, Africa and the Americas. The role also provides cross-regional support and leave coverage for the Asia Pacific Marine Technical function as required. Key Accountabilities • Lead the investigation, management, resolution and closure of marine fuel quality, quantity and demurrage claims, including oversight of related accruals and settlement payments., • Provide timely, accurate and commercially sound technical advice to bp Marine sales, supply, trading and shipping partners on marine fuel related matters., • Develop, maintain and continuously improve bp Marine bunker inspection standards, quality guidelines and technical assurance practices., • Provide technical input into the qualification, development and deployment of existing and new marine fuel products, including biofuels and future fuel pathways., • Contribute to internal governance forums, including the Global Bio Marine Compliance Forum, and maintain oversight of relevant compliance and tracking tools., • Act as subject matter expert on regional bunkering regulations, with particular focus on Europe and South Africa, monitoring regulatory developments and interpreting their operational and commercial impact., • Represent bp Marine in approved industry forums, working groups and regulatory engagements, as required., • Deliver technical, regulatory and quality related training to internal stakeholders and, where appropriate, external partners., • Support commercial optimization initiatives through technical risk assessment and advisory input., • Conduct and/or govern assurance activities for bunker delivery chain participants (surveyors, laboratories, barge operators) using risk-based prioritization and documented closeout., • Maintain an independent technical view on material marine fuel risks; intervene and call out where controls are inadequate., • Lead structured investigations (including evidence preservation, sampling integrity, lab/test interpretation and root cause analysis) to support defensible technical and commercial outcomes., • Deliver structured technical training for new starters across Sales, Supply and Technical teams., • Review new and existing marine fuel sales contracts to ensure technical accuracy, clarity and compliance with applicable standards., • Provide technical support, guidance and assurance for bp owned bunker barges., • Offer technical input and support to bp Shipping on bunker related enquiries and issues., • Collaborate closely with regional Marine Technical counterparts and provide cross-regional leave cover as required., • Ensure full compliance with bp policies, ST&S governance requirements, HSSE standards and the bp Code of Conduct. A degree or equivalent experience or equivalent professional qualification in marine engineering, chemistry, chemical engineering or a related technical subject area is preferred. • Tried hands-on experience in oil [or fuel] analysis, laboratory testing and marine fuel quality evaluation., • Significant industry experience across the technical, operational and commercial aspects of marine fuels and bunker supply., • Strong commercial awareness, with demonstrated ability to balance technical risk, operational practicality and business outcomes., • Experience leading quality, quantity and/or demurrage claims within a marine fuels, shipping or trading environment., • Demonstrated ability to interpret technical standards, contracts and specifications and apply them in operational and claims contexts., • Excellent communication, presentation and partner engagement skills, with the ability to influence internal and external parties, including customers, suppliers, surveyors and service providers., • Sustained experience working effectively across multiple geographies, cultures and time zones., • Strong problem-solving capability, with the ability to apply sound technical judgement in complex or time-critical situations., • Ability to operate effectively within a small, specialist technical team covering multiple subject areas., • Experience in, or strong exposure to, an oil trading or marine fuels trading environment (preferable)., • Marine Fuels Quality & Laboratory Results Interpretation, • Quantity Determination and Measurement, • Claims and Contract Interpretation, • Bunker Inspection and Assurance systems, • Marine bunker trading & operations, • Regulatory and Standards, • Biofuels/Alternative fuels assurance, • Shipping operations, • Refinery processes and Operation Why join us? At bp, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation! Travel Requirement Up to 25% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Ancillary cost management, Commercial Acumen, Communication, Competitor intelligence, Customer service delivery excellence, Demurrage, Developing and implementing strategy, Influencing, Inventory Management, Listening, Marine assurance, Mentoring, Negotiating, Problem Solving, Sentiment and Trends, Shipping/transport, Supply chain management, Trade discipline and compliance, Trading and scheduling operations, Trading Fundamentals, Trading knowledge, Troubleshooting, Voyage operations Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity: Technology Job Family Group: IT&S Group Job Description: At bp, we are reimagining how our trading organisation uses technology to unlock new value, strengthen decision-making, and support a rapidly evolving energy landscape. As our Lead Solution Architect for Gas and Power Trading, you will guide the next generation of our trading platform—one that is modern, scalable, and built to meet the real-time demands of global commodity markets. This is a high-impact role where deep domain expertise meets modern engineering, and where your architectural leadership will shape bp’s capability for years to come. In this role, you will lead the end-to-end architecture of our bespoke energy trading solutions. We work closely with traders, product owners, market experts, and engineering teams, and you will bring these viewpoints together to create solutions that are both technically robust and aligned with business ambition. You will help us modernise our trading platform by applying contemporary design patterns, cloud-native engineering principles, and architectural thinking that supports performance, scalability, and future growth. Throughout the delivery lifecycle, you will provide guidance, ensure alignment across internal and external teams, and champion technical excellence. You will also play a central part in re-designing trading capabilities across front-, middle-, and back-office workflows, ensuring that every component—from deal capture to optimisation and reporting—works seamlessly together. Key areas of focus include: You will lead architectural direction for our trading systems, documenting key decisions, making thoughtful trade-offs, and ensuring that every design reflects both functional needs and technical strategy. You will translate complex requirements into solutions that are scalable, maintainable, and ready for real-world trading conditions. We depend on your practical knowledge of physical Gas and/or Power trading. You will act as a trusted advisor throughout delivery, supporting design reviews, guiding change initiatives, and helping our business teams understand how architecture decisions support their goals. You will work closely with product owners, developers, designers, data engineers, vendor partners, and consultants. Because our trading platform touches so many teams, clear communication and strong coordination will be essential to ensure smooth progress and shared understanding. You will apply strong knowledge of the energy trading lifecycle to ensure the solutions we build are robust, resilient, and ready for operational use. We follow Agile ways of working and promote DevOps and CI/CD practices—values that you will help reinforce across teams. * A degree in Computer Science, Engineering, Mathematics, or a related technical field. * Deep experience in physical Gas and/or Power trading, including contract optionality, optimisation, scheduling, and an understanding of full lifecycle trade processes. * Strong knowledge of options modelling and dependency graph concepts. * Hands-on experience designing modern trading systems using microservices, messaging, caching, and cloud-native patterns. Data Architecture: You bring strong experience designing data models for both transactional and analytical systems, understand reconciliation processes, and are familiar with real-time reporting, distributed caching, and unstructured databases such as MongoDB. Technical Architecture: You are confident with modern design patterns, AWS cloud services, C# or Java, containerisation (Kubernetes, Docker, OpenShift), and infrastructure-as-code tools such as Terraform. Familiarity with React for UI development is highly valuable. Integration Expertise: You understand real-time messaging such as AMQ, API design using JSON and Swagger, and batch processing methods commonly used in trading systems. Infrastructure & DevOps: You understand CI/CD workflows, Git-based repositories, automation tools such as Ansible, cloud infrastructure management, and grid computing approaches that support scalability and cost efficiency. * Strong analytical and problem-solving ability. * Ability to operate independently or within small agile teams. * Excellent communication skills—written, verbal, and visual. * Collaborative mindset and comfort working across multiple disciplines. * Experience applying Agile frameworks to complex technology environments. * Microservices architecture and containerisation * Cloud hosting (AWS strongly preferred) * Messaging and caching patterns * Full lifecycle understanding of physical energy trading (Gas and/or Power) This is an opportunity to influence one of bp’s most critical trading platforms and help shape how we build technology that supports real-time decision-making in fast-moving markets. You will work alongside talented engineers, market experts, and product teams who are passionate about solving complex problems in innovative ways. If you enjoy designing systems that push boundaries and want to make a meaningful impact—this role offers exactly that! We’re committed to fostering a diverse, equitable, and inclusive environment where every individual feels valued and supported. We welcome applicants from all backgrounds and will provide reasonable accommodations throughout the recruitment process. If you need adjustments at any stage, please let us know—we’re happy to help. Travel Requirement No travel is expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is not available for remote working Skills: Agility core practices, Business modelling, Creativity and Innovation, Data Analysis, Data design, Digital Analytics, Emerging technology monitoring, Information Assurance, Integration, IT Management, IT strategy and planning, Network Design, Requirements definition and management, Risk Management, Service operations and resiliency, Solution Architecture, Systems Development Management, Technical specialism, User Experience Analysis Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Premium Pub & Restaurant Site Greenwich, London.We are looking for a driven and hands-on.This is a key role for an ambitious hospitality professional who is passionate about service, people development, and operational excellence.

Our client is a leading hotel investment and real estate group with a diverse portfolio of properties in Europe and the UK.They are committed to delivering strong financial performance, operational excellence, and long-term value for their assets.They are now seeking an experienced.

Head Chef and Senior Sous Chef in delivering exceptional, high-quality dishes across all services. As a key member of the culinary management team, the Sous Chef helps drive consistency, creativity, and operational excellence, ensuring that every plate reflects the standards and identity o.

This is your chance to make a significant impact on operational excellence and compliance across the organisation! Role Overview: As an IT Change Manager, you will be at the forefront of planning, coordinating, and controlling IT changes within the bank's technology landscape. Collaborate with

They're committed to operational excellence, exceptional client service and delivering strategic financial leadership across their property operations. Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. Our client is a leading

Senior Full Stack Data Engineer – Decho Group (Part of Accenture) About Decho Group Decho Group is a fast-growing Tech and AI consultancy, founded to solve complex data challenges for governments and enterprises. We specialise in Palantir technologies, advanced analytics, and AI-driven solutions that transform how organisations make decisions. In October 2025, Accenture acquired Decho Group, recognising our unique ability to combine deep engineering expertise with strategic advisory, tackling mission-critical problems in defence, healthcare, and commercial industries. Joining Decho means joining a consultancy where AI meets engineering excellence. You’ll be part of a team that thrives on curiosity, collaboration, and bold thinking, working on projects that genuinely change lives and industries. The Role We’re seeking Senior Consultant Engineers who want to apply their technical mastery in AI consultancy and Palantir engineering while shaping the future of data-driven decision-making. This is a hands-on, client-facing role where you’ll lead technical delivery, partner directly with stakeholders, and act as a trusted advisor. You’ll combine software engineering expertise with strategic problem-solving, working across data pipelines, operational workflows, and AI models to deliver transformation at scale. Key Responsibilities • Lead & Architect: Own the design of innovative solutions using Palantir software, ensuring scalability and long-term impact., • Engineer Data at Scale: Build, optimise, and maintain complex pipelines and ETL processes powering mission-critical decision models., • Strategic Workflows: Develop enterprise-grade workflows and decision-support tools that reshape operations across industries., • AI Leadership: Guide the integration of AI and machine learning models into client environments, ensuring measurable outcomes., • Client Engagement: Partner directly with senior stakeholders, translate business needs into technical solutions, and influence strategic direction., • Technical Excellence: Set engineering standards, champion best practices, and drive continuous improvement across teams., • Mentorship & Growth: Coach junior engineers, foster knowledge-sharing, and contribute to the Decho Lab’s innovation culture. What We’re Looking For • 5+ years of experience in software/data engineering with proven expertise in Python, SQL, and TypeScript., • Ideally experience with Palantir technologies (Foundry, Gotham, or similar platforms)., • Advanced knowledge of data engineering, ETL pipelines, and workflow design at enterprise scale., • Track record of leading teams, mentoring engineers, and delivering complex projects in client-facing environments., • Passion for AI, machine learning, and emerging technologies, with ability to translate innovation into impact., • Exceptional problem-solving, communication, and stakeholder management skills., • Curiosity, adaptability, and a drive to make a real-world impact. Why Join Us • Be part of a fast-growing AI consultancy now backed by Accenture’s global scale., • Lead mission-critical, client-facing projects across government, defence, health, and commercial sectors., • Gain hands-on experience in AI, advanced analytics, and Palantir technologies while shaping industry standards., • Build your career story as a senior leader driving transformation in data-driven decision-making., • Thrive in a culture that values innovation, collaboration, and bold ambition. Unfortunately we can not provide sponsorship for this opportunity

Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, you’ll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence. Together, we transform advanced insights and market intelligence into strategies that protect businesses, drive performance, and shape the future of reinsurance. We’re a community of decision makers, future shapers, and trusted experts working side by side to deliver meaningful impact through innovative thinking and practical solutions. At Gallagher Re, your curiosity is welcomed, your growth is championed, and your work truly matters. This is a place where you'll have the freedom to explore new ideas, take ownership of your career, and collaborate with people who are as driven and inquisitive as you are. How you'll make an impact Processes and analyzes natural catastrophe risk information for insurance and reinsurance underwriting and portfolio risk assessment. Supports the business to access information, develop portfolio exposure models and create analysis procedures. Prepares analyses for Realistic Disaster Scenarios, Risk Aggregation and other risk measurement requirements. CAREER: Applies advanced knowledge of sub-function typically obtained through advanced education and work experience. Key Responsibilities: • Managing products, systems and/or projects/processes, and working independently with limited supervision., • Facing function related problems that are sometimes difficult and moderately complex., • Coaching and reviewing the work of lower-level professionals., • Works to achieve operational targets with significant impact on function level results., • Works independently under limited supervision., • May be responsible for entire projects or processes within sub-function., • Often leads the work of small project teams; may formally train junior staff., • Contributes to process improvements., • Responsible for making improvements of processes, systems or products to enhance performance of the function area., • Problems and issues faced may be difficult and require understanding of a broader set of issues. Problems typically involve consideration of multiple issues, function areas or specialties., • Problems are typically solved through drawing from prior experience and analysis of issues., • Uses best practices and knowledge of internal or external business issues to improve products/services or processes. Required: On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Are you an experienced professional with a strong technical background in Marine Hull Insurance? Join Gallagher Specialty, a leading global marine insurance provider, as a Divisional Director in our London office. This is a unique opportunity to work in a niche, international environment, with hands-on responsibilities and the chance to grow both personally and professionally. How you'll make an impact As a Divisional Director, you will play a pivotal role in supporting Hull Underwriters and Clients in London and overseas. Your focus will be on achieving optimum account retention and revenue growth while ensuring clients’ interests remain central to all decisions, in alignment with Gallagher’s core values. Key Responsibilities Client Relationship Management: • Increase existing business by recommending tailored solutions and maintaining strong relationships, which may involve overseas travel., • Identify appropriate carriers, negotiate favourable quotes, and prepare recommendations., • Collaborate with the technical operations team to maintain good credit control and minimise bad debt and unallocated cash., • Robust knowledge of general insurance and the Marine Hull Market., • Ability to quickly identify potential problems and provide effective solutions, especially during periods of change., • Confident in using Management Information (MI) to improve processes and implement efficiencies., • Strong regulatory awareness and excellent interpersonal skills., • Strategic mind-set with the ability to develop solutions to complex problems., • Exceptional prioritisation skills to balance conflicting demands and navigate ambiguity. - Negotiation skills to achieve mutually beneficial outcomes., • Powerful presentation skills and the ability to communicate effectively with diverse stakeholders. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

You will work across the academy as required, providing excellent administrative and customer services to a variety of stakeholders, establishing and maintaining efficient administrative systems and processes to support the effective running of the school with a focus on operational excellence

Blue Light Card. Individually great, together unstoppable The Role and the Team We have an exciting opportunity for a Platform Engineer to join our Engineering team at Blue Light Card. In this role, you’ll design, build, and maintain scalable, reliable, and secure cloud infrastructure that supports our engineering teams. You’ll drive the adoption of DevOps practices, automate processes, and ensure operational excellence while contributing to our Engineering Community of Practice. Working collaboratively across teams, you’ll play a pivotal role in enabling the efficient delivery of high-quality software solutions. You’ll also have the chance to innovate by building proof of concepts, troubleshooting complex issues, and influencing our technical direction. This role offers the opportunity to stay hands-on with cutting-edge tools and technologies while fostering a culture of collaboration and continuous improvement. What You’ll Do * Automate infrastructure by building and maintaining Infrastructure as Code (IaC) using tools like Terraform or CloudFormation and developing robust CI/CD pipelines * Ensure reliability by implementing monitoring, alerting and logging systems to proactively identify and resolve issues and enhance system reliability and uptime * Design scalable solutions by architecting and managing cloud-based infrastructure that meets reliability, security and scalability requirements * Collaborate across teams by partnering with stakeholders to align platform solutions with delivery needs and non-functional requirements * Support operational excellence by developing and participating in incident response efforts and participating in an on-call rota to ensure seamless system operations * Innovate and optimise by evaluating new technologies, improving system performance and implementing cost-efficient solutions to maximise value * Enhance security by implementing and monitoring best practices to ensure compliance with security and regulatory standards * Drive DevOps practices by advocating for continuous integration, continuous delivery and automation to streamline software delivery and system management What You’ll Bring * Extensive experience as a platform engineer with AWS services including EC2, S3, IAM, VPC, and Lambda, demonstrating strong cloud infrastructure knowledge * Proven ability to utilise Infrastructure as Code tools such as Terraform and configuration management tools like Ansible to manage and scale systems effectively * Hands-on experience with CI/CD tools such as GitHub Actions to automate build, test, and deployment processes, ensuring efficient workflows * Strong expertise in monitoring and logging tools such as Grafana and Datadog to maintain system reliability and performance * Familiarity with networking concepts including VPNs, firewalls, DNS, and load balancing to support resilient infrastructure solutions * Proficiency in scripting languages like Bash or Python for developing automation solutions and optimising processes * A dedication to fostering collaboration, driving continuous improvement, and promoting knowledge sharing across teams * Significant experience in agile, fast-paced environments, delivering impactful solutions across marketplace, affiliate, and eCommerce platforms, and consistently contributing to organisational growth and success Our Culture Our members, partners and colleagues are at the heart of everything we do. Our colleagues are integral to helping create the unique experience we deliver, so we’re genuinely committed to creating a place where our team love to work, and people want to join. We work as a team and try to have a bit of fun while we do it, and we recognise the importance of culture and the positive impact it can have on performance for you, the team, our organisation and our members. We believe in attracting the best talent no matter where you are, and have a hybrid working model, with colleagues based in London, the East Midlands and around the country. We're also officially recognised as a Top 100 Great Place To Work UK, one of the UK's Best Workplaces for Wellbeing, Top 100 Best Workplaces for Women and recognised as investors in wellbeing by Investors in People. What We Offer * Hybrid working * 25 days plus public holidays, buy and sell and an additional day off for your birthday * A company bonus scheme * Great social events e.g., Christmas party, family fun day, summer party, sports matches * Learning and development opportunities * Group auto-enrolment pension plan * Enhanced maternity, paternity, sick pay * Company funded private medical insurance * Healthcare cashback plan * Employee assistance programme (including mental health support) * Modern office space with onsite gym including access to free HIIT & stretch classes, games area, chill-out areas, book club, and more, when you visit our HQ in Cossington #LI-Hybrid Remote Status: hybridLocation 1 24-28 Bloomsbury WayLondonLondonWC1A 2SNUnited KingdomLocation 2 *(if applicable) Charnwood Edge Business ParkCossingtonLeicesterLE7 4UZUnited Kingdom

Blue Light Card. Individually great, together unstoppable The Role and the Team There’s never been a better time to join the team at Blue Light Card. Blue Light Card is expanding rapidly in the UK and Australia, and we have an exciting opportunity for an experienced Engineering Manager to join our Technology department. You’ll have experience working as an engineering manager in a high-performing, product-led agile organisation with multiple teams. You’ll lead one of our engineering teams, and be responsible for championing agile practices, delivering high-quality solutions, and managing technical operations, to ensure your team achieves the best outcomes for our members. What You’ll Do • Guide and motivate a high-performing team, fostering collaboration, accountability, and integrity through coaching and support, • Work together with Product and Design to plan and deliver work. You’ll get involved in sprint planning, retrospectives, and solving incidents, ensuring issues are addressed quickly, • Ensure Operational Excellence by monitoring production components with Platform Engineering and addressing issues fast, ensuring non-functional requirements are met, • Implement and champion agile methodologies and best practices by supporting the scaling of these practices across Engineering, Product, and Design, • Foster a quality-first mindset within the team, ensuring everyone follows agreed-upon standards, • Support technical design solutions that meet requirements and align with architectural standards providing technical coaching and encouraging innovative ways of working, • Engage with stakeholders to ensure your team’s voice is heard and aligned with business interests, maintaining a humble and positive attitude, • Ensure the team understands and works towards business goals, fostering a shared sense of purpose and dedication, while being flexible and ready to tackle various tasks each day What You’ll Bring • Experience as an Engineering Manager with a robust track record of successfully leading teams of at least four individuals, • Substantial experience in regular one-on-one meetings, providing coaching, delivering constructive feedback, and prioritising the well-being and development of team members to ensure they feel valued and supported, • Extensive experience with agile methodologies to oversee practices and ceremonies, ensuring the team delivers high-quality work while managing ongoing tasks smoothly, • Proven ability to deliver high-quality scalable technical solutions, with an emphasis on best practices and innovative approaches utilising AWS and TypeScript, • Ability to take charge of the team's work in progress, keeping tasks on track and addressing issues promptly working in collaboration with Platform Engineering to maintain smooth operations, • Experience in helping the team understand and work towards business goals, fostering a shared sense of purpose and dedication and flexible to tackle various tasks each day, adapting to a changing work environment, • Experience in guiding the team to develop and implement technical solutions that meet all requirements, ensuring alignment with architectural standards and contributing to the technical roadmap Our Culture Our members, partners and colleagues are at the heart of everything we do. Our colleagues are integral to helping create the unique experience we deliver, so we’re genuinely committed to creating a place where our team love to work, and people want to join. We work as a team and try to have a bit of fun while we do it, and we recognise the importance of culture and the positive impact it can have on performance for you, the team, our organisation and our members. We believe in attracting the best talent no matter where you are. We promote hybrid working, but we value in-person collaboration so encourage time in our offices. How regular and in which office location depends on the role and team. We don't offer remote-only roles. We're also officially recognised as a Top 100 Great Place To Work UK, one of the UK's Best Workplaces for Wellbeing, Top 100 Best Workplaces for Women and recognised as investors in wellbeing by Investors in People. What We Offer • Hybrid working and flexible hours, • Free parking and EV charging onsite, • 25 days plus public holidays, buy and sell and an additional day off for your birthday, • A company bonus scheme, • Great social events e.g., Christmas party, family fun day, summer party, sports matches, • Relaxed dress code and modern office space (games area, chill-out areas, book club, free coffee/tea/soft drinks/snacks), • Onsite gym (including access to free HIIT & stretch classes), • Learning and development opportunities, • Group auto-enrolment pension plan, • Enhanced maternity, paternity, sick pay, • Company funded private medical insurance, • Healthcare cashback plan, • Employee assistance programme (including mental health support) #LI-Hybrid Remote Status: hybridLocation 1 24-28 Bloomsbury WayLondonLondonWC1A 2SNUnited KingdomLocation 2 *(if applicable) Charnwood Edge Business ParkCossingtonLeicesterLE7 4UZUnited Kingdom

Head of Operational Excellence. A fast-paced, values-led environment where collaboration, accountability, and excellence sit at the heart of everything we do. Lead the development and delivery of a group-wide Operations Excellence strategy, embedding Lean, TPM and continuous improvement across multi

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