Head coach jobs in , LondonCreate job alerts

Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here’s more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe., • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it., • Smash the targets. Own your KPIs and push the team to deliver every shift, every day., • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes., • You lead from the front. You’ve managed teams before and know how to bring the best out of people., • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be. What’s in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. • Pay rate: £38,000 - £42,000, • Quarterly BONUS that rewards the hustle, • Life assurance – we’ve got you covered, • Free chicken & chips every shift, • 25% staff discount, • Gym discounts to keep you moving, • 200+ high street perks & cashback Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you. Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you. #LifeatKFC

Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here’s more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe., • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it., • Smash the targets. Own your KPIs and push the team to deliver every shift, every day., • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes., • You lead from the front. You’ve managed teams before and know how to bring the best out of people., • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be. What’s in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. • Pay rate: £38,000 - £42,000, • Quarterly BONUS that rewards the hustle, • Life assurance – we’ve got you covered, • Free chicken & chips every shift, • 25% staff discount, • Gym discounts to keep you moving, • 200+ high street perks & cashback Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you. Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you. #LifeatKFC

Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here’s more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe., • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it., • Smash the targets. Own your KPIs and push the team to deliver every shift, every day., • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes., • You lead from the front. You’ve managed teams before and know how to bring the best out of people., • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be. What’s in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. • Pay rate: £38,000 - £42,000, • Quarterly BONUS that rewards the hustle, • Life assurance – we’ve got you covered, • Free chicken & chips every shift, • 25% staff discount, • Gym discounts to keep you moving, • 200+ high street perks & cashback Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you. Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you. #LifeatKFC

Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here’s more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe., • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it., • Smash the targets. Own your KPIs and push the team to deliver every shift, every day., • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes., • You lead from the front. You’ve managed teams before and know how to bring the best out of people., • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be. What’s in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. • Pay rate: £38,000 - £42,000, • Quarterly BONUS that rewards the hustle, • Life assurance – we’ve got you covered, • Free chicken & chips every shift, • 25% staff discount, • Gym discounts to keep you moving, • 200+ high street perks & cashback Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you. Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you. #LifeatKFC

Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here’s more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe., • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it., • Smash the targets. Own your KPIs and push the team to deliver every shift, every day., • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes., • You lead from the front. You’ve managed teams before and know how to bring the best out of people., • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be. What’s in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. • Pay rate: £38,000 - £42,000, • Quarterly BONUS that rewards the hustle, • Life assurance – we’ve got you covered, • Free chicken & chips every shift, • 25% staff discount, • Gym discounts to keep you moving, • 200+ high street perks & cashback Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you. Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you. #LifeatKFC

Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here’s more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe., • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it., • Smash the targets. Own your KPIs and push the team to deliver every shift, every day., • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes., • You lead from the front. You’ve managed teams before and know how to bring the best out of people., • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be. What’s in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. • Pay rate: £38,000 - £42,000, • Quarterly BONUS that rewards the hustle, • Life assurance – we’ve got you covered, • Free chicken & chips every shift, • 25% staff discount, • Gym discounts to keep you moving, • 200+ high street perks & cashback Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you. Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you. #LifeatKFC

White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you’ll do * You’ll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life * Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals * Collaborate with product managers and designers on the overall product roadmap for a key business goal * Provide sound stewardship of the platform and capabilities created and owned by your teams * Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices * Play a lead role in the development of your teams culture, their vision and how they achieve it * Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we’re looking for * You’ll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals * You’re comfortable in reaching technical trade-offs between short-term team and long-term business needs * You’re passionate about recruiting and developing great engineering talent * You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you’ll get to learn (any previous experience would be advantageous) * An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings * Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Role Title: Senior Process Analyst - £75k Department: Transformation & Change Location: London Type: Permanent About the Role The Senior Process Analyst plays a critical role in designing, building, and implementing strategic operational initiatives across regions, capabilities, and business lines. Reporting to the Head of Operational Excellence, the role sits within a wider Transformation & Change function and is responsible for leading end‑to‑end process analysis and future‑state design aligned to long‑term strategic objectives. Using Lean/Six Sigma methodologies, quantitative and qualitative data analysis, and modern automation/AI tools, the Senior Process Analyst will identify improvement opportunities, build business cases, define requirements, and support delivery of automation, BPO, and optimisation initiatives. The role requires strong stakeholder engagement, the ability to influence at all levels, and the capacity to coach junior analysts while ensuring robust governance, documentation, benefits tracking, and regulatory compliance. Key Responsibilities Process Analysis & Design • Lead detailed analysis to document current‑state workflows and design future‑state processes aligned to organisational strategy., • Conduct structured root‑cause analysis to identify bottlenecks, waste, and operational variances., • Provide clear options, impact assessments, and recommendations for improvement across multiple concurrent initiatives., • Apply Lean, Six Sigma, and continuous improvement methods to drive efficiencies and consistency. Documentation & Requirements • Produce business cases, requirements specifications, benefits analysis, and detailed process maps., • Define epics, user stories, and acceptance criteria for complex process and technology solutions., • Use process mapping, automation, and AI‑enabled tools (e.g., process mining, LLM‑assisted documentation) to accelerate analysis and delivery. Change, Automation & BPO Support • Work closely with BPO/outsourced partners, defining service requirements, KPIs, SLAs and supporting end‑to‑end transition planning., • Support vendor governance, performance monitoring, and continuous service improvement., • Identify automation and digitisation opportunities and help drive integration with operational teams. Stakeholder Engagement & Leadership • Facilitate workshops and engagement sessions with cross‑functional stakeholders., • Build strong relationships with technical and non‑technical teams to secure buy‑in and sign‑off., • Coach and mentor junior analysts and SMEs on process improvement, BPO, automation, and AI concepts. Governance, Reporting & Compliance • Track and report programme progress, benefits realisation, risks, and issues to senior leadership., • Ensure adherence to regulatory, compliance, and conduct standards (e.g., data protection, conflicts of interest, fair customer outcomes)., • Manage delivery commitments, maintain high-quality outputs, and meet agreed deadlines. Skills & Experience Required • 5+ years’ experience in senior‑level business or process analysis roles., • Strong understanding of business analysis methodologies and process improvement frameworks., • Excellent communication and stakeholder management skills, with experience presenting to business and technical audiences., • Experience in insurance, reinsurance, or wider financial services (preferred)., • Experience working with London Market processes and delegated authority models (desirable)., • Hands‑on experience with BPO/outsourced service models including transitions, SLAs, KPIs, and vendor governance., • Proficiency with MS Office and experience using process mapping tools (Visio, Lucid), automation platforms (UiPath, Power Automate), and AI/LLM/process mining tools., • Strong analytical skills, with the ability to synthesise complex findings into clear, actionable recommendations., • Experience writing epics, user stories, and acceptance criteria for technology-enabled change. Desirable Qualifications • Degree in Business, Finance, Engineering, Computer Science, or related discipline., • Certifications such as Lean Six Sigma, CBAP, PMI‑PBA, or BPMN credentials., • Demonstrated experience supporting BPO/vendor management in large‑scale transformation environments.

We are delighted to be partnering with a leading Lloyd’s/London market insurer who are seeking an experienced actuary/analytics professional to help shape and deliver analytics strategy alongside the Head of Pricing and Head of Analytics. In this role, you’ll lead key analytics initiatives, enhance data and the technology stack, and work closely with actuarial, underwriting and IT, to deliver real business value. You’ll also coach and develop a high-performing team across data science, software engineering and cloud infrastructure. We’re looking for someone who is curious, analytical and driven — a natural problem solver who enjoys working with ambiguity, building strong stakeholder relationships, and leading with authenticity and empathy. This is an opportunity to blend your actuarial, insurance and data experience. You will bring your experience of actuarial, data and analytics to this leading role, which could have been obtained within a pricing, actuarial, data science or other analytics role. This position is at the crossroads of several teams and will suit someone who enjoys bringing together stakeholders to solve problems. Prior insurance experience is beneficial. If you’re excited about using analytics to influence underwriting strategy and empower people, this is the next role for you.

We are currently looking for a Sales Director to join a market-leader and one of the fastest growing Ecommerce AI-Search SaaS companies globally. This is an ideal opportunity for an IC Sales AE or Player-Coach to step into a more senior role and take ownership for hands on sales as well and sales strategy. Company • Market-leader in helping ecommerce brands appear on searches through AI channels / LLMs (ChatGPT, Claude etc), • £10M Series A funding, • Clients include Next, JD Sports & H&M, • A clear market leader in the GEO/AEO space, • Growing at over 200% Year on Year Role • Work directly with CEO to build out and implement sales strategy, • Drive sales as an IC with both mid-market and enterprise retailers, • Opportunity to become Head of Sales and grow a team, • Be at the forefront of the AEO/GEO space, • Great salary + 100% OTE + Equity Experience Needed • Experience selling SaaS into Retailer / Ecommerce, • Ideally some knowledge of SEO or Search advertising, • Self-starter who is looking to work in a hyper scaling business, • Strong understanding of how AI is transferring how brands need to be viewed online, • Ability to step up from an IC role into a leadership role If you feel you have the relevant experience please reply to this advert or email your CV to

Head of Enterprise Sales (Player–Coach | Hunter Role) Hybrid - 2 - 3 days in the Office £80 - £100K base + comms We’re looking for a senior enterprise sales hunter to lead the charge on new revenue while pitching to some of the world's biggest blue chip international brands and directing a small, elite commercial team. This is a hands-on, front-line role. You will personally business develop relationships with major global brands, sell at CMO level, and close complex, high-value enterprise deals. Alongside this, you’ll act as a player–coach— driving sales strategy, setting the tempo, mentoring talent and holding the team to a high-performance standard. If you thrive on opening doors others can’t, running tight enterprise sales processes, and winning big, multi-stakeholder deals, this role is built for you. Key Responsibilities: • Personally originate and close large, net-new enterprise opportunities, winning new logos and securing seven figure revenue, • Build routes into senior marketing organisations and complex buying groups, • Lead CMO-level discovery, value framing and commercial negotiations, • Run disciplined enterprise qualification (e.g. Challenger, MEDDPICC), • Manage, coach and drive performance of two Sales Account Managers and one SDR, • Direct SDR output to generate high-quality, on-strategy enterprise pipeline, • Own deal strategy, close plans and forecast accuracy, • Enforce high standards of CRM hygiene and sales execution, • Partner with Marketing on ABM and target account strategy What We’re Looking For: • Proven enterprise hunter with a track record of net-new logos from a SaaS or enterprise level-sales set-up, • Comfortable carrying a personal number while leading others, • Confident consultative selling insight, not features, at C-suite level, • Competitive, resilient and execution-obsessed This is a high-impact role for someone who wants to win big and build something meaningful.

Overview We’re hiring a Head of Operations to support and strengthen day-to-day operations across our growing Grocery business. This role is best suited for someone who is both hands-on and highly structured - someone who can build clear processes, implement operational systems, and help standardise how the business runs as it scales. You’ll work closely with leadership to improve execution and ensure teams have the tools, systems, and routines needed to operate efficiently and consistently. Key Responsibilities • Build and implement scalable operating procedures (SOPs) across store operations, • Establish consistent workflows for inventory, store readiness, reporting, and daily execution, • Create operational structure and cadence to support a growing footprint, • Ensure stores remain customer-ready, well-stocked, and operationally consistent, • Support store launches and operational rollouts, including stock arrival, layout execution, and readiness checklists, • Manage inventory flow and replenishment to maintain accuracy and availability, • Improve back-of-house organisation and stock control processes, • Oversee in-store technology and payment systems, coordinating troubleshooting as needed, • Maintain operational standards, including basic health & safety compliance across sites, • Support onboarding and training for store teams; develop clear documentation and playbooks, • Experience supporting or launching eCommerce operations, • Hire a high performing dynamic store team, develop and coach them to deliver best in class customer experience, • Build the blueprint for how a store should run to be rolled out to future stores during this phase of expansion What we're looking for: • Strong grocery and/or hospitality operations experience in a fast-paced environment, • Proven ability to build an operating system from scratch, including SOPs, playbooks and scalable operational processes, • Experience improving inventory flow, replenishment and stock control, • Experience supporting store launches and readiness, • Confident managing in-store tech and payment systems troubleshooting, • Good understanding of operational standards, • Experience onboarding, training and coaching store teams, • Able to hire and develop a high-performing team focused on customer experience, • Experience launching e-commerce operations, • Hands-on, highly organised and comfortable building structure in a scaling business, • Strong execution skills with attention to detail and consistency What we offer: • Competitive salary, • Growth opportunities, • Culture: Be part of a launch team for an exciting new London concept, • Perks: Free food & drink, team nights out

Head of Operations, Growth and Expansion Founder-led, small, high-performing, hospitality group focused on growth and expansion London circa £100,000 salary plus bonus We are exclusively recruiting a Head of Operations, Growth and Expansion for a small, high-performing and growing hospitality group as it shifts from established and successful into a genuine scale-up and growth phase. Built on clear values around quality, provenance and standout customer experience, this independent hospitality brand has already built a loyal following and strong performance across a small group of London sites. With 3 new openings planned over the next 12 months and 4 the following year, with an overall goal of 10 over two years and a longer-term ambition beyond that, this business now needs an experienced operational leader to build the infrastructure that supports sustainable scale. This is not simply about running effective and smooth operations, it’s about designing what the next chapter looks like and playing an instrumental role in it. This role will partner closely with a founder to translate vision into consistent, people-led, commercially strong operations across a growing multi-site group. We’re looking for someone who has lived this journey before and has taken a small number of locations or cluster business into a larger, structured group. A builder, completer/finisher, someone who brings clarity and rigour without stripping the soul from its brand. The role You’ll own operational performance across the group, building the capability, leadership structure and systems required to support ambitious multi-site growth. A key part of this role is moving the business from instinct-led excellence to repeatable, disciplined performance - introducing and refining process, reporting rhythm and operational infrastructure without losing brand personality or pace. You’ll coach and develop site and emerging area leaders, strengthening the bench and defining the leadership layers needed for expansion, while embedding energy, accountability and pride. Working in close partnership with the founder, you’ll translate brand vision into scalable, safe and commercially robust operations. You’ll play a key role in shaping the operating model - from labour structures and reporting lines to performance cadence and new opening readiness. You’ll lead P&L performance, labour models, cost control and KPIs across existing sites and new openings, helping define how the organisation evolves as it scales from a tight cluster into a structured multi-site group. Strategic and hands on, you’ll be equally comfortable partnering with the founder, on operations strategy and in the day-to-day delivery and detail. Essential experience we’re looking for • Proven multi-site hospitality leadership (high-volume hospitality or QSR), • Direct experience scaling from small/cluster to established multi-site group - this role will likely suit someone who has helped take a business from circa 5 sites toward 15–20+ and is motivated by doing that journey again., • Knowledge and experience in multi-site management, expansion and QSR, • Demonstrable experience building systems and infrastructure for growth, • Strong commercial and P&L ownership across sites, • Experience building middle management layers and succession pipelines, • A builder of teams, culture and future leaders, • Clear values around food quality, provenance and standout customer experience, • Structured, organised and delivery-focused, • Hands-on, energetic and solutions-driven, • High emotional intelligence and natural gravitas, • Clear on ownership and accountability, • Comfortable and confident operating alongside a founder-led vision Most importantly: you’re someone people want to work with - collaborative, straight-talking, fun and invested. Interested in this exciting opportunity? Please apply via LinkedIn. Applications close: Wednesday 25th March 2026 Unfortunately, owing to high volumes of interest, applications and CVs cannot be accepted through individual LinkedIn messages or email. Every application will be reviewed and all candidates should expect to receive a response no later than one week post-closing date.

About the Company: About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description The Head of Client Services will be responsible for standardising project delivery to optimise client satisfaction, project level gross profit, employee retention, and revenue delivery for a significant portion of our UK division. The candidate will directly manage/coach/mentor the staff and will develop and promote new policies for the operational team. This is the ideal role for someone who has experience in managing a team focused on healthcare fieldwork, market research and recruitment. Essential Duties and Responsibilities: Including, but not limited to the following: • Manage, mentor, appraise and develop allocated staff, ensuring they are working effectively and managing projects to success, • Build strong client relationships and develop and oversee client service improvement plans, ensuring their successful execution and providing a consistent and solution-oriented approach across each touch point of the client journey, • Responsible for optimising client satisfaction in each step of the project lifecycle, • Provide support from a compliance standpoint to operational team. Ensuring adverse events report trainings are completed, ISO, GDPR and other compliance guidelines are followed, • Partner with the Engineering department to further improve our project management systems and create improved efficiencies, • Create a strong culture of excellence which aligns with M3GR’s core values and deliver strategic level initiatives, • Assist with the integration of future acquisitions to ensure best practices and servicing are continued through the transition period, • Provide excellent problem solving to our clients. Ensure a focus on preventing and resolving project issues, • Partner with Human Resources to identify, onboard and retain the best industry talent, • Ensure that the qualitative team is upskilled by regular trainings on communication, compliance, and project management skills. Putting client centricity at the center of delivery, • Ensure training and processes are well documented, and followed by staff, • Monitor and maintain capacity across team, to ensure workload is equitably distributed and manageable, identifying hiring needs and solutions to drive efficiencies and productivity, • Responsible for overseeing that the team meets stated KPIs for financial, panel and client satisfaction goals, provide regular reports on staff performance, • Work with M3GR department heads to ensure cross-department teams are working efficiently and effective in a collaborative setting, • Champion a culture of compliance throughout the organization to ensure everyone complies with external regulatory requirements and internal policies and procedures, • Work in business process analysis, design and optimization to enable delivery of exceptional performance, championing compliance by design and building compliance requirements into processes and technology development, • Support the operational integration of acquired businesses to ensure best practices and servicing are continued through the transition period, • Forge strong relationships with other divisions, • Ensure seamless collaboration with sales to create an industry leading client experience, • Work effectively with programming and fieldwork teams to accelerate timelines Qualifications Education and Training Required: • Minimum of 8 years of experience in Market Research Project Management/Operations, • Minimum of 3 years managing a staff of 3+ employees, • Extensive experience in an active Project Management role in the medical/healthcare market research field, • Thorough understanding of qualitative domestic and international market research projects, • Ability to lead a team made up of both junior and senior team members, • Self-motivated and able to (re)prioritize tasks throughout the workday, • Exceptional time management, organizational skills, attention to detail and ability to multitask, • Well-developed analytical and creative problem-solving skills, • The ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives, • Exceptional written and verbal communication skills Additional Information Benefits: • 25 days annual leave, • Participation in an annual bonus scheme linked to the profitability of the business, • Pension 4%/4% employee/employer contributions of qualifying earnings, • Company’s medical cash plan. As part of the cash plan you have access to subsidised gym membership and a staff discount scheme, • Cycle scheme

Head of Product Design – 12 Month FTC (Maternity Cover) 📍 London / Hybrid We’re partnering with an established ecommerce group behind several much-loved consumer brands used by millions of customers. They’re now looking for an experienced Head of Product Design to join on a 12-month maternity cover, leading design across one of the most important areas of the product. The Role As Head of Product Design, you’ll lead design for a core part of the customer experience focused on building stronger customer habits and increasing how often people return to the platform throughout the year. Working closely with senior leaders across Product, Engineering, CRM and Brand, you’ll help shape product strategy, influence roadmaps and ensure experiences across web and mobile are intuitive, emotionally engaging and commercially impactful. Alongside this, you’ll lead and coach a team of designers, raising the bar for craft while creating the conditions for teams to deliver thoughtful, high-quality work at pace. This is a high-impact interim role at an exciting moment for the business, with a preferred start between mid-April and early May. What You’ll Be Doing • Define and drive the design strategy for a critical product area., • Partner with Product and Engineering leadership to shape roadmaps and product direction., • Elevate the quality of end-to-end customer journeys across web and mobile., • Lead, coach and develop a team of Product Designers., • Build strong relationships with stakeholders across the organisation., • Embed customer insight and data into design decisions., • Strengthen design standards, rituals and ways of working., • Ensure design outcomes clearly support business and commercial goals. About You You’re an experienced design leader who enjoys combining strategic thinking with hands-on product design leadership. • Proven experience leading Product Design teams in fast-paced, tech-led environments., • Currently operating as a Head of Product Design or equivalent leadership role., • Strong strategic thinker who also enjoys staying close to execution and craft., • Experienced in coaching senior IC designers and emerging leaders., • Comfortable influencing senior stakeholders and cross-functional teams., • Strong understanding of web and mobile product development., • Confident working with design systems, Figma and modern design tooling., • Experience in loyalty, retention or frequency-driven products is a plus. If you’re a design leader who enjoys shaping strategy, developing teams and delivering meaningful customer experiences, this is a great opportunity to step into a high-impact role within a well-loved consumer product used by millions.

About the Role: Grade Level (for internal use): 15 The Team: The Enterprise Solutions Technology division includes workflow solutions across Lending, Reg & Compliance, Global Markets and Software business. Enterprise Solutions provides industry-leading set of integrated tools, solutions and data services that help our clients make efficient investment decisions, operate with greater efficiency, and provide transparency across their business and to their key stakeholders. What's in for you We are seeking a senior technology leader (Senior Principal Engineer / Chief Architect & Technology Strategy) to partner closely with the Head of Technology for Enterprise Solutions in shaping the technology direction of a complex, regulated financial-services estate. This is a hands-on principal engineer and architect role, not a pure governance or advisory architecture function. The role exists to ensure technology strategy is grounded in engineering reality, deep domain understanding, and operational outcomes. You will work directly with the Head of Technology to shape and refine strategy, stress-testing ideas against engineering, regulatory, and operational constraints. You will engage closely with senior engineering leaders, platform teams, and product partners to turn strategy into real designs that can be built and run. You will get involved early in complex or high-risk initiatives and step in when it matters most, including during major incidents and recovery efforts. A key part of the role is knowing when to push forward, when to simplify, and when to slow down or stop. You will act as the engineering authority across Enterprise Solutions, leading primarily through influence rather than line management and the role carries broad responsibility for shaping architecture, design, and delivery decisions across multiple teams and domains. You will balance long-term strategy with near-term delivery constraints, operational resilience, and regulatory expectations, and represent the technology direction with clients and senior stakeholders, explaining design choices and trade-offs clearly and credibly. Overall, this role strengthens the technology function by making strategy buildable, operable, and defensible. Responsibilities: • Experienced in setting technology strategy and architecture for complex, regulated, data-driven platforms, with strong experience in banking and financial services (public and private markets, syndicated lending, securities processing, counterparty and client lifecycle, regulatory reporting, or similar domains), • Experienced in defining and owning multi-year technology strategies and roadmaps, setting clear priorities and sequencing change based on business outcomes, regulatory needs, and engineering reality, • Sets and governs reference architectures, design standards, and architectural guardrails, ensuring teams build in a consistent, scalable, and sustainable way., • Strong understanding of how financial products, operational workflows, data, and controls work end-to-end, and uses that understanding to make sound system and platform design decisions, • Has demonstrated strong judgment designing distributed, event-driven, and data-intensive systems, including how they scale, fail, recover, and isolate risk., • Experienced with cloud platforms (AWS, Azure, GCP) and the trade-offs around managed services, multi-region and multi-tenant designs, data residency, cost, performance, and resilience., • Knowledge of advanced and new architectures and design paradigms e.g. agent-based systems, service abstractions, semantic data models, knowledge graphs, and where to apply or not., • Experienced in ensuring AI-enabled systems are explainable, auditable, and operationally safe, with clear judgment on when AI is appropriate versus deterministic or rules-based approaches. Strong understanding of analytics and AI in production (e.g. data quality, anomaly detection, fraud/AML, workflow automation) and understands what it takes to run these reliably in regulated environments., • Designs with security and controls built in, with a strong understanding of identity, data protection, failure containment, and regulatory risk.What are we looking for:, • 20+ years building and operating systems in tier-1 banks, capital markets infrastructure, or similarly regulated, high-availability environments. Has owned or deeply influenced production systems under real load, is comfortable reading and writing code, and works effectively alongside senior engineers., • Acts as a coach and multiplier for senior engineers and architects, raising the bar through hands-on problem solving, design reviews, and practical guidance rather than formal line management., • Pragmatic, direct, and outcome focused. Leads through earned credibility and influence, is comfortable shaping decisions without authority, and communicates complex technical topics clearly to business, client, and regulatory audiences., • Measures success by outcomes and evidence, not intent or presentation: technology strategy that translates into systems that work in production, reduce late-stage surprises and repeat incidents, scale and recover as designed, and stand up to real operational and regulatory scrutiny. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf " describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf IFTECH201 - Senior Professional (EEO Job Group)

Head of Sales – Cross-Border Payments (High-Risk Verticals) Fintech / Payments Infrastructure London – Canary Wharf (Hybrid) £120,000 – £150,000 base x 2 OTE An international fintech is expanding its global payments infrastructure and is hiring a Head of Sales in London to lead commercial growth across the UK and Europe. The company operates a specialised multi-currency payments platform designed for complex and high-risk industries, enabling businesses to move funds globally while navigating regulatory and banking constraints. The platform is already supporting enterprise customers and generating meaningful revenue through payment orchestration and cross-border settlement solutions. With further expansion underway across the UK, US and Asia, the firm is investing in senior commercial leadership to accelerate revenue growth and build a high-performing sales organisation. The Role This is a player-coach leadership position combining hands-on sales execution with team development. Initially you will take ownership of the entire sales lifecycle, developing new client relationships, managing strategic accounts and building pipeline across industries where payments infrastructure is critical to growth. Alongside your own quota, you will help scale the commercial team and implement the sales playbook for international expansion. Key responsibilities include: • Winning new enterprise clients across payments-intensive sectors, • Managing complex sales cycles from origination through onboarding, • Building and executing a repeatable sales strategy for UK and European markets, • Developing pipeline through direct outreach, partnerships and referrals, • Leading and mentoring a growing international sales team, • Working closely with compliance and risk teams to ensure sustainable growth, • Contributing to broader go-to-market strategy as the business expands globally Target Customers The platform supports industries that require specialist payments infrastructure, including: • Digital asset and blockchain businesses, • Online gaming and regulated wagering platforms, • FX / CFD brokers, • International merchants operating in complex regulatory environments Typical solutions involve multi-currency accounts, payment routing and cross-border settlement capabilities for businesses operating globally. What They’re Looking For This role suits a senior payments sales professional who enjoys building markets and closing complex deals. You will likely bring: • Strong background in payments, fintech or banking infrastructure sales, • Experience selling into regulated or higher-risk payment environments, • Track record of closing enterprise-level revenue deals, • Ability to operate as both individual contributor and team leader, • Experience managing relationships across compliance, risk and banking partners, • Multilingual capability (highly desirable for international client engagement) Experience within payment infrastructure providers, EMI platforms or cross-border payment firms would be particularly relevant. Location The role is based in Canary Wharf, with the team relocating to a new office in 1 Canada Square. Leadership presence in the office is expected at least three days per week. Growth Opportunity The company is currently expanding its leadership team across several strategic areas including: • Digital assets / blockchain leadership, • Global compliance and onboarding functions, • Safeguarding and regulatory leadership, • Senior technology leadership This creates a genuine opportunity to join a business at a pivotal international scaling phase and play a central role in shaping its commercial success. Please contact Ian Bailey at Harrington Starr for full details

This is a rare opportunity to join a fast growing Internal Audit function at a pivotal moment. As part of the Audit Leadership Team, you’ll have real influence, hands on responsibility, and the chance to help shape the future of the function. It offers a senior leadership role in a compact, high impact team where you will steer how the function evolves, own strategic initiatives such as GRC implementation and QA enhancements, and lead a hands on pod model that enables coaching, development, and visible results. If you’re a self starter who enjoys building capability, being close to the business, and thriving in a high change environment, this is a role with genuine long term potential. About the Role We are looking for a Senior Audit Manager to lead one of our audit pods and play a central role in delivering a high quality, risk based audit plan. You will drive improvement across the control environment, strengthen risk management, and contribute to the evolution of our methodology, technology, and ways of working as the function continues to grow. Reporting to the Head of Internal Audit, you will work closely with senior stakeholders across the business and help enhance combined assurance, insight, and the maturity of our Internal Audit capability. What You’ll Do Lead and deliver audits • Oversee the full audit lifecycle, from scoping and fieldwork to reporting and action tracking., • Produce clear, concise audit reports that influence decision making and lead to tangible improvement., • Apply and enhance our methodology, ensuring quality, consistency, and timely delivery., • Line manage and coach a small team of auditors, building technical and professional skills., • Partner with the Head of Internal Audit and fellow Senior Audit Manager to refine methodology, QA, MI, and reporting., • Support major strategic initiatives, including the design and implementation of a new GRC platform and readiness for EQAR., • Build strong, influential relationships across the business., • Communicate results with clarity and confidence, and ensure timely remediation., • Monitor emerging risks and regulatory expectations, including Consumer Duty., • Recommend thematic or exceptional audit work to ensure the plan remains relevant and risk focused. What We’re Looking For Essential • Strong Internal Audit experience in Financial Services., • Proven ability to lead audits and guide the work of more junior auditors., • Excellent communication and stakeholder management skills., • Sound judgement, commercial awareness, and an ability to present complex issues simply., • A positive, growth oriented mindset with a willingness to build, improve, and take ownership. Useful experience You don’t need all of the below, but experience or interest in any of these areas is valuable{{:}} • Investment platform operations, CASS, trading and dealing, customer journeys, or FCA regulation., • Technology and data risk, cyber security, data governance, analytics, AI, or GRC systems., • Risk and controls frameworks, operational resilience, third party risk, change management, or financial crime. About Us AJ Bell is one of the UK’s fastest-growing investment platforms, serving over 644,000 customers and managing £103.3 billion in assets. Through our award-winning platform, we support everyone from professional financial advisers to first-time investors, making it easier to take control of your financial future and feel good investing. With over 1,500 employees across Manchester, London, and Bristol, AJ Bell is a FTSE 250 company and has been recognised as one of the UK’s Best 100 Companies to Work For for six consecutive years, as well as a Great Place to Work® in 2025 and 2026. We offer a collaborative, friendly environment built on strong guiding principles and pride in what we do. What we offer • Competitive starting salary, • Starting holiday entitlement of 27, increasing up to 31 days with length of service and a holiday buy and sell scheme, • A choice of pension schemes with matched contributions up to 8%, • Discretionary bonus scheme, • Annual free share awards scheme, • Buy As You Earn (BAYE) Scheme, • Health Cash Plan – provided by Simply Health, • Discounted private healthcare scheme and dental plan, • Free gym, • Employee Assistance Programme, • Bike loan scheme, • Sick pay+ pledge, • Enhanced maternity, paternity, and shared parental leave, • Loans for travel season tickets, • Death in service scheme, • Paid time off for volunteer work, • Charitable giving opportunities through salary sacrifice, • Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more, • Personal development programmes built around you and your career goals, including access to personal skills workshops, • Monthly leadership breakfasts and lunches, • Casual dress code, • Access to a range of benefits from our sponsorship deals Hybrid working At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend 50% of working time per month in the office. For new team members, an initial period will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.

Head of Sales – Hospitality Tech Scale-Up Up to £80,000 base salary + Uncapped Commission + Benefits Hybrid – London We’re partnering with a high-growth hospitality technology scale-up on a mission to bring more fairness, transparency and control to how frontline teams are rewarded – across the UK and internationally. Following a year of doubled revenue, the business is entering its next phase of growth and is now hiring a Head of Sales to lead from the front. This is a player–manager role, combining hands-on enterprise new business with the day-to-day leadership and development of a growing commercial team. You’ll own revenue growth across the UK market, drive complex enterprise deals with multi-site hospitality groups, and help shape the sales strategy, structure and culture as the company scales. Reporting directly into the Chief Commercial Officer, you’ll be responsible for delivering new revenue personally while also managing, coaching and scaling the sales function. This is a high-impact, outbound-led role suited to someone who enjoys building pipeline, closing deals, and setting the standard for how great sales is done. Player responsibilities • Personally drive enterprise new business across multi-site hospitality groups, • Build and own an outbound-led pipeline (📞 phone, 📧 email, 💼 LinkedIn, 🎤 events), • Navigate complex, multi-stakeholder sales cycles across operations, finance and HR, • Lead senior commercial conversations in regulated and compliance-led environments, • Own forecasting, deal strategy and CRM accuracy Leadership & management responsibilities • Manage, coach and develop a team of BDMs/SBDMs, • Set standards for outbound activity, pipeline quality and performance, • Carry a hybrid commission structure with personal + team targets 💰, • Support live deals, enterprise negotiations and deal reviews, • Partner with marketing, product and customer success on go-to-market strategy What we’re looking for ✅ Strong B2B SaaS sales background (hospitality tech, fintech or regulated sectors ideal) ✅ Proven success closing complex enterprise or multi-site deals ✅ Player–manager experience, with a hands-on leadership mindset ✅ Comfortable selling to senior and C-suite stakeholders ✅ Commercially driven, highly organised and CRM-focused ✅ Motivated by fast-growth, scale-up environments 🚀 What’s on offer 💰 Up to £80,000 base salary + uncapped commission (personal + team targets) 🕒 Hybrid working – London-based role 🌴 33 days holiday (including bank holidays) 💻 Laptop (PC or Mac) + mobile phone 🚆 Travel and event expenses covered ✈️ Up to 4 weeks working abroad per year 📈 Clear progression as the business scales 🎉 Regular socials and a close-knit, ambitious team If you’re a senior sales leader who still loves being on the tools, enjoys developing people, and wants to play a key role in shaping a fast-growing hospitality tech business, this could be an excellent next step. Apply via the link below – we’d love to hear from you. 👇

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Senior Business Consultant - Retail Fashion Location: London Contract: Permanent Mode of Working: Hybrid Are you looking to leverage your skills in Retail Domain? We have a great opportunity for you – Senior Business Consultant - Retail Fashion! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities. As a Senior Business Consultant - Retail Fashion, you will be responsible to help our clients lead through this complexity, we are expanding our senior leadership bench with a heavy‑hitting Senior Business Consultant who will serve as the right hand to our FBH Partner, a figure widely respected across the industry for shaping executive thinking, influencing market direction, and leading some of the most iconic transformation programmes in retail. If you are motivated by the opportunity to operate at Partner-level, influence retail boardrooms, architect enterprise-scale change, and deliver meaningful, measurable value across some of the most recognisable retail brands in the world, this role is your platform. You will play a pivotal role in the origination, shaping, leadership, and successful execution of transformation programmes that span digital, supply chain, merchandising, store operations, commercial strategy, and customer experience. You will apply your deep fashion retail domain knowledge, grounded in merchandising and supply chain excellence and your consulting toolkit to bridge strategy into operational reality. You will serve as a senior voice of credibility, creativity and discipline, ensuring our clients’ transformation ambitions convert into real-world results. This is a role for someone who can confidently operate as a future Partner, combining thought leadership, governance strength, commercial acumen, and the ability to inspire and mobilise diverse teams towards shared outcomes. Your responsibilities: 1. Enterprise Transformation Leadership In collaboration with the Partner, you will: • Co‑lead major enterprise transformation programmes, spanning commercial strategy, digital enablement, supply chain redesign, operating model evolution, and large‑scale organisational change., • Translate business strategy into clear, practical, executable roadmaps with a strong link to P&L impact, customer outcomes, cost-to-serve, inventory efficiency, sustainability goals and operational performance., • Provide day-to-day executive leadership, bringing structure, direction and momentum to multidisciplinary teams across consulting, client colleagues, technology partners and external vendors., • Deputise for the Partner in steering committees, C-suite engagements, board sessions, partner-level reviews, and client investment discussions., • Shape programme architecture, delivery sequencing, governance frameworks and the overarching transformation logic. 2. Client Development & Market Impact • Serve as a trusted advisor to C-suite leaders (CEOs, COOs, CCOs, CTOs, CPOs, Chief Merchants), helping them navigate complex strategic decisions with clarity and conviction., • Co‑own origination efforts, identifying whitespace opportunities and shaping proposals that articulate compelling value propositions and executable pathways., • Lead or contribute to industry thought leadership including articles, point‑of‑views, conference engagements, and roundtable events, positioning our practice as the go‑to authority for Retail Fashion transformation., • Build and nurture long‑term client relationships that lead to multi‑year strategic partnerships. 3. Proposition & IP Development • Strengthen and expand our proprietary fashion transformation frameworks, with specialism in omnichannel strategy, merchandising modernisation, supply chain resilience, inventory optimisation, customer experience transformation, and commercial performance improvement., • Codify best practices, diagnostic tools, accelerators, and methods drawn from your industry and consulting experience., • Contribute to our “Next Gen Fashion Retail” propositions, ensuring our practice evolves ahead of market demand. 4. Delivery Governance & Risk Leadership • Design and manage robust governance structures ensuring visibility, alignment and accountability across complex, multi‑workstream programmes., • Take ownership of risk identification and mitigation, stepping into challenging situations with a cool head and a structured approach., • Lead assurance and health-check reviews at critical programme milestones, ensuring benefits remain protected, obstacles are addressed early, and delivery teams remain aligned to strategic intent., • Provide clear, executive‑level insights on programme health, risks, dependencies, trade-offs and change readiness. 5. People Leadership & Culture • Build, coach and inspire high‑performing teams across consulting, client staff and blended delivery models., • Be a role model for generosity of spirit, intellectual curiosity, and professional excellence., • Elevate the capability and confidence of future leaders through mentoring, feedback, career guidance and structured development., • Champion new ways of working across agile, hybrid, cross‑functional and multi‑geography teams. 6. Financial & Commercial Management • Manage programme commercials, ensuring profitable delivery, appropriate phasing of costs, and transparent financial reporting., • Shape engagement models and commercial structures that ensure win-win client outcomes. You will bring a fashion retail lens to everything you do. Omnichannel & Digital Commerce • Shape omnichannel strategies that balance customer experience with economic sustainability., • Modernise end‑to‑end merchandising processes across planning, buying, assortment, pricing and in-season trading., • Introduce advanced analytics, tools and automation to unlock margin, stock efficiency and brand elevation., • Re-architect fashion supply chains for resilience, sustainability, speed and cost-efficiency., • Use insights, behavioural data and qualitative research to design experiences that lift loyalty, conversion and brand distinctiveness. Essential skills/knowledge/experience: • Professional experience in spanning consulting and senior roles within fashion retail organisations., • Demonstrated track record of embedding AI and agentic decisioning into fashion retail transformations across design, buying, PLM , planning and supply chain, delivering measurable value through automation, smarter workflows and outcome led governance., • Direct experience leading or governing large-scale transformation programmes., • Depth in merchandising, supply chain, or omnichannel retail with hands‑on exposure early in your career., • Rich consulting or transformation experience: strategy, operating model, transformation design, delivery governance, and C-suite influencing., • Demonstrated success in delivering tangible commercial outcomes: margin growth, OTB optimisation, stock reduction, service improvement, customer engagement, digital attachment, cost efficiencies. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

About the Company Since our establishment in 1997, Chery has been a pioneering force in China's automotive industry. With a steadfast commitment to independent innovation, we've earned a strong reputation for delivering high-quality vehicles and mobility solutions worldwide.With products exported to over 80 countries and regions, Chery has been the No.1 Chinese brand in export volume for 21 consecutive years.Join us as we continue to drive innovation, shape the future of mobility, and exceed expectations in the global automotive market. Connect with us for the latest news, career opportunities, and industry insights. About the Job The Spare Parts & Parts Logistics Manager is responsible for national parts business at head office, steering & developing all dealers and authorised workshops in the UK, and managing entire logistics, warehousing and distribution KPIs with our defined 3PL partner. This role is critical element of our customer service journey and Uptime promise and ensures efficient planning, inventory management and price strategy, while maintaining optimal service levels and cost-effectiveness. Responsibilities • Logistics Operations Management, • Coordinate all pricing, ordering and international shipments with corporate HQ, • Manage daily operations of the entire spare parts logistics flow between China – UK – Dealer & 3PL partner, • Ensure highest standard of adherence to all KPIs set with 3PL partner, • Ensure warehouse compliance for inventory management, stock taking, product handling, and other required services, in accordance to our manufacturers standards, • Supply Chain & Inventory Management, • Develop and manage spare parts planning and delivery operations across assigned regions, • Ensure national stock inventory and rolling replenishment plans based on failure rates and vehicle telematics data, • Establish digital monitoring systems for the entire spare parts process flow and price settings, • Conduct regular spare parts inventory counts to ensure accuracy between physical and system records nationally, • Supplier & Third-Party Management, • Design & Deliver tender process for 3PL partner selection, then implement relationship after final decision, • Manage and monitor on daily basis logistics service provider selected, • Establish performance reviews with 3PL in frequent basis, • Be the link pin between China and the local 3PL to ensure all system integration and process flows, • Interface with all necessary cross-functional teams at all levels within the organization to ensure Uptime, • Performance Monitoring & Improvement, • Monitor all relevant KPIs according to preset levels and resolve issues with stakeholders, • Conduct regular analysis of spare parts availability rates, stagnation rates, inventory turnover, delivery times, • Prepare regular reports for senior management on parts revenue & logistics performance, • Improve operational efficiencies to increase processing capacity for customer orders, • Dealer Support, • Maintain all Recommended Spare Parts Lists (RSPL) for UK business across product lines, • Maintain all relevant parts pricing discount grouping for dealers and monitor market price competitiveness, • Support in all system related training for Parts business throughout the UK dealer network, • Coach and develop dealers in efficient parts best practices Education/Training • Bachelor's degree or higher in Logistics Management, Supply Chain Management, or related field, • Other professional certificates in logistics or supply chain management is desirable Professional Experience • Experience, • 8-10 years of experience in National parts business in automotive industry, • 3 years of leadership experience with team management responsibilities, • Experience with 3PL relationship management, • Technical Skills, • Proficiency with ERP systems (SAP experience preferred), • Strong computer skills including Word, Excel, PowerPoint, • Advanced Excel skills (PivotTables, data analysis), • Understanding of international logistics (import/export, currency FX, customs clearance..), • Communication and Coordination Skills, • Excellent verbal and written communication skills in Mandarin and English, • Strong organizational and stakeholder coordination abilities, • Good team collaboration spirit, • Strong resilience, • Leadership Abilities, • Strong leadership and problem-solving skills, • Ability to independently organize and develop project workflows and progress tracking, • Work Environment, • Delivering complex cross-functional projects in fast-paced environments, • Flexibility to working hours in order to coordinate with China HQ, • Represents engineering teams locally in UK when communicating with internal and external organizations Languages Business fluency in English (Spoken, Reading & Writing)

OPERATIONS LEAD Location: London, E14 5HP Hours of work: 40 Contract Type: Permanent We are seeking an Operations Lead to oversee the day-to-day FM operations (including Housekeeping, Mail & Document Services, third-party suppliers, and HSEQ compliance) across the site. In this role, you will be instrumental in maintaining operational excellence, delivering high-quality services, and ensuring compliance with health and safety standards. You will deputise for the General Manager when required, support the leadership team in achieving campus objectives, and drive continuous improvement across all operational functions. Job Description This position blends hands-on operational management with strategic oversight, team development, and customer engagement. It offers a varied and challenging environment within a fast-paced, client-focused setting, providing opportunities to make a real impact across the site. Key Responsibilities • Lead day-to-day operations of Housekeeping, Mail & Document Services, and third-party suppliers., • Ensure a safe, compliant, and efficient working environment., • Support continuous improvement initiatives and optimise service delivery., • Develop and coach teams to maintain high performance and operational standards., • Manage budgets, financial resources, and monitor performance metrics., • Maintain customer focus, gather feedback, and ensure contractual obligations are met. About You • Experience in a similar role (Key Account Director/Regional Account Director/Head of Operations) within a corporate or facilities management environment., • Experience of both Hard & Soft FM, • Strong customer service focus and experience in a client-facing environment., • Proven experience leading teams and managing multi-functional staff., • Bachelor’s degree or equivalent industry experience in IFM or operations., • Excellent communication, organisational, and stakeholder management skills., • Ability to prioritise, work independently, and make effective decisions under pressure., • Proficient in Microsoft Office and comfortable using operational systems., • Understanding of health and safety management principles. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace ISS is Proud To Be A Diverse & Inclusive Employer ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting-edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and Olivia Chantecaille in 1998, the brand is known around the world for its pioneering use of naturals in both skincare and makeup, as well as its give-back philanthropy program that supports conservation groups worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach. A Biersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive. Position Information This role is for the Chantecaille counter in John Lewis - Oxford Street. The successful candidate will be managing a full-time Beauty Consultant. The Counter Manager is responsible for ensuring the counter and staff meets & exceeds goals set by the company. Through coaching and developing the team, s/he will ensure that each employee meets and exceeds KPI targets. The counter manager is accountable for the smooth running of the store and ensuring each team member is aware of and understands sales, service and KPI expectations & goals. S/he will provide training & development through effective coaching to ensure these goals are met. CUSTOMER SERVICE AND PERFORMANCE • Achieve the targets set by the company as communicated by the Regional Sales Manager in respect of items per transaction/average £ sale and mix of business, • Deliver the highest level of service to ensure every customer is provided with an excellent experience at the counter. MAXIMISE SALES PERFORMANCE AND PRODUCTIVITY • Takes overall accountability in ensuring achievement of all business goals and sales & service targets., • Deliver excellent selling skills by acting as a role model for team members., • Clearly and concisely communicate all KPI targets to team members, as directed by the Regional Sales Manager, • Coach, motivate, and develop the team to achieve individual goals and targets and be aware of goals daily, • Monitor and share competitor products, activity and results and discuss with your Regional Sales Manager, • Be commercially aware of competitors’ activity and results and use them to the business advantage., • Seek new sales opportunities both inside and outside the store TEAM MANAGEMENT • Monitor individual team members’ performance and review their progress towards their KPI and deliver balanced construction feedback to ensure achievement of individual/counter/company goals., • Set goals and objectives for individual consultants, monitor performance and follow-up, and put in place remedial action where required., • Build collaborative relationships with both Regional Sales Manager and Head Office., • Delegate responsibility and tasks to the sales team and follow up on results., • Run informative and motivational meetings, • Reinforce all company educational information received from the company with the team., • Coach and develop individuals in all areas of the business to progress within the company., • Ensure excellent standards of timekeeping and attendance are maintained by the team liaising with the Regional Sales Manager to follow up and deal promptly with problems., • Identify and develop staffing succession and development plans. COMMUNICATION AND WORKING RELATIONSHIPS • Communicate regularly and effectively with the Regional Sales Manager keeping him/her informed of activities and working together to resolve difficulties., • Conduct regular communications with your team to keep them informed of targets, initiatives and activities that impact their ability to perform their jobs to the best standard, • Build collaborative relationships with the stores Management team. EVENTS • Create, and organise events on the counter to drive business, educating teams on product focus for the theme of the event/ activity. Ensure the event is prepared in good time, this will enable stock, display, rotas, gifts etc to be organised., • Execute events according to the marketing guidelines, • Strive to achieve and exceed targets set for the event., • Ensure feedback is given to the Regional Sales Manager /Head Office after the event STOCK AND INVENTORY MANAGEMENT • Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day., • Assist in the proper rotation of stock., • Monitor stock levels and key lines highlighting problems to the Regional Sales Manager agreeing on action to ensure there is adequate stock to achieve sales targets., • Update sell thru. MAINTAIN WORK ENVIRONMENT • Actively participate in cleaning display units, tools and testers throughout the day., • Maintain a clean and organised work area. Clean as you go., • Maintain proper placement and condition of merchandise on counters, shelves, in stock rooms and in all holding areas., • Inform store management/Regional Sales Manager of any store maintenance or Health and safety issues, potential hazards, or accidents., • Ensure all members of the team maintain consistently excellent standards of personal grooming., • Ensure the store is merchandised to always comply with the Chantecaille image and standards., • Ensure the counters, testers and counters generally are kept clean and tidy at all times to reflect the Chantecaille image., • Ensure problems concerning personal standards, hygiene and merchandising are followed up and prompt action is taken to address them liaising with the Regional Sales Manager to agree on actions. TEAMWORK • Undertake specific tasks as given by the Regional Sales Manager including administrative paperwork., • Work in conjunction with the team members to ensure the efficient running of the store., • Give great internal customer service and develop good working relationships with colleagues., • Be punctual and manage time at work effectively., • Keep informed about products, company information and store information., • Maintain high standards of timekeeping ensuring team efficiency., • Attend and actively participate in training sessions provided by the company. ADMINISTRATION • Complete the monthly/weekly report and all paperwork accurately and submit in accordance with deadlines via Google drive., • Maintain and update all forms on the company iPad., • Meet all paperwork/report deadlines set by Head Office/Regional Sales Manager, • Ensure scheduling and team rotas support the achievement of sales/business goals and KPIs., • Analyse business in advance to be aware of ‘challenging’ business areas, and ratify all activity with the Regional Sales Manager. IMAGE • Maintain personal grooming to the standards as set by the company., • Maintain the Chantecaille hygiene and image at the counter by cleaning counters, tester stands and displays.

Job Title: Lean Delivery Manager Role Overview The Lean Delivery Manager supports the Head of Operational Strategy & Change in scoping opportunities, deploying transformation initiatives, and measuring benefits across core business functions. This role is responsible for planning and executing end-to-end transformation initiatives within a business unit, delivering sustainable improvements aligned to strategic objectives. Acting as a trusted partner, the Lean Delivery Manager works closely with stakeholders to understand processes, assess performance, and identify continuous improvement opportunities. The role also serves as an ambassador for Lean principles, ensuring they are embedded across the organisation to deliver lasting value for both customers and business operations. Key Responsibilities • Lead the deployment of Lean transformation initiatives, including continuous improvement practices and routines, • Define current and future state processes, including implementation plans and expected value/impact of changes, • Build strong partnerships with Business Unit leaders to understand priorities and integrate improvement strategies, • Apply Lean and problem-solving tools to generate insights, identify solutions, and drive standardisation, • Deliver agreed performance objectives and ensure alignment with initiative charters, • Ensure consistent and successful application of Lean standards across initiatives, • Facilitate training sessions and problem-solving workshops with senior stakeholders and teams, • Coach leaders at all levels on continuous improvement practices, including leadership routines and behaviours, • Provide regular updates and reporting to senior leadership on progress and outcomes, • Support teams in identifying, prioritising, and realising measurable benefits, • Drive adoption and sustainability of Lean methodologies across value streams and functions Skills & Competencies • Strong attention to detail with a focus on delivering high-quality outputs, • Self-motivated, proactive, and results-driven, • Excellent communication and presentation skills, with experience engaging senior stakeholders, • Strong organisational and time management skills, • Analytical mindset with the ability to interpret data and measure performance, • Ability to manage changing priorities and make sound decisions in complex environments, • Capable of multitasking while maintaining focus on key objectives, • Practical experience applying Lean tools and methodologies, including:, • Process mapping, • Data analysis, • Root cause analysis, • Performance management frameworks, • Proficiency in project and programme management Qualifications • Degree preferred, • Lean or Continuous Improvement certification (e.g. Green Belt, Lean Competency System), • Project or Programme Management certification (e.g. PRINCE2, Scrum Master, AgilePM) Experience • Minimum 5 years’ experience as a Lean practitioner with a proven track record in delivering change, • Experience within Financial Services, with understanding of operational management practices, • Demonstrated success in developing and implementing Lean or continuous improvement initiatives, • Experience as a Lean or Process Improvement leader, ideally within a regulated or complex business environment

Senior Sales Manager, Ecommerce Reports to: Head of Retail Media Solutions About us The Independent is an online news publisher that was established in 1986 as a national newspaper independent of party political affiliations or proprietorial influence. In 2016, The Independent became a fully digital publisher, moving away from print in pursuit of sustainability, and to safeguard its values and journalism for the future. The Independent has always thrived through innovation and change. It was the first British newspaper to add a Saturday magazine; the first to give photography the same prestige as a news copy; the first to challenge the Westminster lobby system of closed briefings; the first broadsheet to move to the more compact ‘tabloid’ format; the first to launch a concise quality compact paper; and the first – and only – major newspaper to pull off a successful transformation to fully digital publishing. Through The Independent, Independent TV, eCommerce, indy100, subscriptions and other ‘reader revenues’, The Independent plans to continue the work of many decades, bringing much-needed independent journalism to over 100 million unique global visitors a month, make its voice ever louder and more insistent the world over. We have an international editorial team with our main offices in London and New York. The role We are seeking a highly motivated and results-oriented Senior Sales Manager to join our dynamic team. In this role, you will be responsible for driving revenue growth by acquiring and managing affiliate and agency partnerships. Your primary focus will be on pitching and closing deals for sponsored content activations, affiliate campaigns, and other commercial opportunities across our suite of brands. In addition, you will line manage and coach a business development executive, who supports the sales team to achieve its goals. You will have a proven track record of exceeding sales targets and building strong client relationships within the affiliate and media industry. Diversity, Equity and Inclusion • We champion diversity in our teams and in our reporting. As a growing and global brand, we must have a workforce that’s more representative of our readers, viewers, clients and partners, and a workplace that creates a sense of belonging for everyone The team The Ecommerce team is one of the fastest-growing in our company and is composed of Editorial, Audience and Commercial divisions. The latter, where this role sits, is made up of commercial specialists tasked with driving revenue growth through affiliate and ecommerce partnerships across our premium media brands: The Independent, The Standard, BuzzFeed UK and HuffPost UK. We leverage our strong editorial voice and audience reach to generate revenue through affiliate marketing, sponsored content, and strategic partnerships with leading brands and agencies. Our goal is to grow our ecommerce business by acquiring new clients, expanding existing relationships, and securing long-term, high-value partnerships. Key responsibilities and accountabilities • Identify and pursue new business opportunities: Proactively seek out and develop relationships with potential affiliate partners, agencies, and brands. This includes identifying key decision-makers, conducting market research, and developing targeted sales strategies., • Lead sales pitches and negotiations: Develop compelling presentations and proposals to showcase the value proposition of our commercial offerings. Negotiate and close deals that meet or exceed revenue targets and achieve profitable outcomes., • Manage client relationships: Build and maintain strong relationships with key stakeholders at affiliate networks, agencies and client direct. Proactively address client needs, resolve issues, and ensure client satisfaction., • Achieve and exceed sales targets: Consistently meet and exceed individual and team sales targets. Track progress against key metrics and identify areas for improvement., • Line management: Managing and developing the business development executive to ensure they hit their KPIs and deliver positive outcomes for the Sales Managers., • Market research and analysis: Stay abreast of industry trends, competitor activity, and emerging opportunities in the affiliate and ecommerce space. Analyse market data to identify new revenue streams and optimise sales strategies., • Represent the company at industry events: Attend and participate in industry conferences, networking events, and trade shows to build brand awareness and generate new business leads., • Collaborate with internal teams: Work closely with editorial, product, and marketing teams to ensure successful campaign execution and deliver exceptional client experiences. Essential skills and experience • Proven experience in advertising sales, with a strong focus on digital media and affiliate marketing., • Track record of exceeding sales targets and managing a book of business., • Demonstrated ability to negotiate higher CPAs, CPCs, and CPLs that drive win-win outcomes for both the company and its partners., • Excellent communication, presentation, and negotiation skills., • Strong analytical and problem-solving skills with the ability to analyse data and identify key insights., • Ability to build and maintain strong client relationships., • Self-motivated, results-oriented, and able to work independently as well as part of a team., • Experience using CRM and sales management tools, including pipeline management. Desirable • Experience working with or for premium media brands., • Knowledge of affiliate marketing platforms and tracking technologies., • Experience with sponsored content creation and execution. Our values - you will deliver across al our values Inclusive: We champion diversity in our teams and in our reporting. Working as a team, we put transparency and effective communication at the heart of everything we do. Innovative: From the very beginning, The Independent has been breaking the mould. We take risks and are always looking to try new ideas in pursuit of excellence. Independent: Nobody tells us what to think; we make up our own minds and aren’t afraid to do things differently. Like our readers, we value honesty and integrity above outside influences.

We have an exciting opportunity for a motivated Head Waiter to join our passionate team at the three Michelin starred Restaurant Gordon Ramsay, located in Chelsea. Established in 1998, Restaurant Gordon Ramsay is our flagship destination, the jewel in the crown of Gordon Ramsay Restaurants. Holding three Michelin stars since 2001, the restaurant provides elegant modern French cuisine using only the finest seasonal ingredients and employing both classic and modern techniques. Restaurant Gordon Ramsay is a true mark of excellence, quality, and consistency, combining contemporary elegance and unparalleled service. Open for Lunch & Dinner Tuesday-Saturday. Closed Sunday & Monday. What you do as a Head Waiter/Waitress: • You pride yourself on having excellent product knowledge in both food and wine and going the extra mile to create memorable guest experiences, • You’re confident to run a section, open and close shifts, supervise and motivate the junior members of the team, • Your attention to detail ensures consistency and your keen desire to coach the team enhances their knowledge and confidence, • You thrive on teamwork and support the management team to guarantee guests always leave with a fully positive dining experience, • You’re keen to use your interpersonal skills, energy, and passion for food and wine to ensure the highest standards and performance targets are constantly achieved We are ideally looking for candidates who: • Have previous experience working within a Michelin Star environment, • Are passionate about delivering the highest levels of service to our guests in an engaging and informative way, • Be able to work effectively as part of a team and build rapport with our guests and the team, • Desire to continuously learn and improve both knowledge and skills What we offer you: • Competitive Pay Rate, • A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses, • 30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses, • Employees can instantly access up to 50% of basic wages earned before payday via Stream, • Refer a Friend Scheme - earn between £250 to £1000 when referring a friend to work with us (T&Cs apply), • Access to our world-class training & development opportunities globally, • Progress your career through a multi-site and multi-brand, best in class global restaurant group, • Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment, • Preferential Room Rates at Gordon Ramsay Restaurants partner hotel, • MYNDUP - our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing, to counselling or therapy sessions, life & career coaching and more, • Meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

The Role: Head of Bookers Location: North London Salary: £60,000 Sector: Serviced Accommodation This is a great opportunity for someone coming from a sales and business development background in the accommodation space. We’re looking for a commercially astute, strategic, and sales-driven Head of Bookers to join a senior team and help drive business growth over the next five years. This is a pivotal, hands-on leadership role for someone who thrives in a fast-paced, results-focused environment with plenty of autonomy. About the Role You’ll lead the Bookings Teams and function—optimising enquiry handling, conversion rates, and revenue performance across all channels. Managing and developing a growing team of Booking Executives, you’ll own the full enquiry-to-booking journey and ensure a best-in-class customer experience. Reporting to the Commercial Operations Director, you’ll play a key role in building scalable processes, improving systems, and shaping the commercial strategy as they continue to expand nationwide. Key Responsibilities • Lead, coach, and develop a high-performing sales team to exceed conversion and revenue targets., • Drive continuous improvement across enquiry handling, response times, and sales conversion rates., • Analyse performance data to identify trends and optimisation opportunities., • Maintain and refine booking systems, SOPs, and workflows for efficiency and scalability., • Manage and grow relationships with external partners and distribution channels., • Collaborate with internal teams to enhance digital and website performance from a conversion perspective. Skills & Experience • Proven experience in a sales-led bookings or reservations role, ideally within hospitality or accommodation., • Strong leadership and people management experience., • Commercially minded, target-driven, and data-savvy., • Skilled in using CRMs, booking platforms, and performance metrics to drive improvement., • Confident communicator and motivator who thrives in a growing, entrepreneurial environment. Based in North London, within a collaborative, fast-moving business that values local engagement and hands-on leadership. Are you ready shape the future of our bookings function and play a key role in driving the next phase of growth? Send you CV to To view all our vacancies, go to, You must be able to live and work in the UK without restriction.

About the role Urban Revivo, a fashion brand under the FMG Group, is expanding in the UK. We are looking for a commercially driven and fashion-led Head of Buying to build and lead our buying organisation in London. This is a critical leadership role responsible for shaping the overall product strategy, building a high-performing buying team across womenswear, menswear, youth and accessories, and driving strong commercial performance through product. You will play a key role in defining how Urban Revivo competes in the UK/EU market - balancing trend relevance, speed, and commercial success. What You’ll Do Buying Strategy & Commercial Leadership • Define and lead the overall buying strategy across all categories (Womenswear, Menswear, Youth, Accessories), • Own product direction with a clear focus on sell-through, margin and product performance, • Establish strong range architecture (price, depth, category mix) aligned with target customer and market positioning, • Build and lead a high-performing buying team, including category leads and specialist buyers, • Define roles, responsibilities and ways of working across buying functions, • Coach and develop buyers to strengthen both fashion judgement and commercial decision-making, • Oversee seasonal range planning and product selection across all categories, • Lead key product decisions: investment depth, repeat strategy, risk management, • Monitor weekly trading performance and drive in-season actions to maximise sales and margin, • Work closely with fabric, sourcing and supply chain teams to ensure product meets quality, cost and speed requirements, • Partner with Design to ensure product is both trend-relevant and commercially viable, • Work with Merchandising on OTB, stock flow and pricing strategy, • Collaborate with Retail and Marketing to ensure product resonates with local customers What We’re Looking For • Strong experience in fashion buying, with proven success in a fast fashion or high-volume retail environment, • Significant experience leading buying teams and building product strategies, • Strong commercial mindset with deep understanding of sell-through, margin and stock risk, • Clear fashion point of view with the ability to balance trend and commerciality, • Experience managing multiple product categories (womenswear, menswear, accessories preferred), • Strong leadership and team development capability, • Comfortable working in a fast-paced, evolving organisation

Fractional Head of Growth or Growth Lead MAT COVER | £70,000–£90,000 (Open to Freelance), 4 days in office Our client is a high-growth, independent powerhouse that has tripled in size annually by dismantling the traditional "siloed" agency model. Founded by in-house practitioners who have scaled iconic D2C brands, they act as a deeply integrated growth function for startups and scale-ups, solving fundamental business problems from conversion rate diagnosis to international market launches. The Opportunity • Fractional Head of Growth: Move away from "account management" to act as a lead strategist for 4–5 exciting brands, identifying why businesses hit "glass ceilings"., • AI-Native Innovation: Join an agency at the forefront of the AI transition, implementing advanced tools across experimentation and creative processes to automate routine tasks., • The "Anti-Agency" DNA: Work in an environment that specifically avoids "career agency" tropes, instead hiring in-house experts who speak the language of brand founders., • Scientific Rigour: Drive growth through a highly structured, data-backed approach to experimentation, supported by an in-house studio producing up to 500 ads per week. Responsibilities • Holistic Diagnosis: Look beyond ad spend to solve growth hurdles across the entire business, including UX, app functionality, and customer feedback., • Strategic Leadership: Define growth journeys and manage massive surges in national visibility, such as preparing brands for Dragon’s Den appearances., • Internal Collaboration: Partner with a dedicated execution layer of Growth Managers while accessing an in-house team of data engineers and creative strategists., • High-Impact Execution: Lead high-level experimentation and launch brands into new global markets using a "trusted advisor" model. Your Profile • In-House Pedigree: You are a seasoned practitioner with a background in scaling D2C brands; you understand how to speak to founders and real-world business problems., • Experience on META: Deep experience scaling paid social accounts profitably, from smaller budgets to significant spend. META is the path to growth for many of their brands., • Channel Mix: Working experience in at least one other channel: paid search, CRO, affiliates, SEO, • Strategic Generalist: You possess the ability to "zoom out" for long-term roadmapping and "zoom in" to diagnose technical conversion issues., • Entrepreneurial Mindset: You thrive in a "player-coach" environment and are excited by the prospect of solving complex problems for multiple brands simultaneously., • AI-Curious: You are ready to embrace an AI-native operational model to focus your expertise on high-level strategy and experimentation. The Offer • Work-Life Balance: A genuine "no-overtime" culture with core hours of 9:30 AM – 4:30 PM and a 2-week "work from anywhere" allowance., • Generous Leave: 28 days holiday plus bank holidays, including a closed office between Christmas and New Year., • Investment in You: A £1,500 tech budget, quarterly wellness allowance, and a dedicated annual company offsite in France., • Social Culture: Monthly socials, regular team lunches, and vibrant summer and Christmas parties. Please read this before applying: • You must have inhouse D2C experience within scale-ups and start-ups to be considered for this role., • You MUST have experience on META, • The team work best through in person collaboration with one another and with their clients. 4 days a week onsite is non negotiable., • You must me able to start in May., • You must have RTW in the UK How to apply To apply for this outstanding opportunity, please contact Nusrat at Pivotal for a confidential discussion and email me at . Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

People Partner Multi-site Hospitality Business | Up to £45,000 | London A growing, high performing multi-site hospitality business is seeking a commercially minded People Partner to support operational leaders and strengthen people governance across the organisation. We are looking for an ambitious HR professional who wants to move beyond process administration and step into true business partnership, influencing decision making, raising standards, and building structure within a fast-paced operational environment. The Role Reporting into the Head of People, you will operate as a trusted advisor to operational leadership across multiple sites. This is a hands-on generalist role with significant scope to shape and embed consistent, commercially sound people practices. You will bring clarity to employee relations matters, strengthen performance management discipline, and ensure legal compliance is proactive rather than reactive. The successful candidate will be confident in challenging constructively, comfortable operating in a multi-site environment, and motivated by building robust, scalable people frameworks. Key Responsibilities • Provide expert guidance on employee relations matters, managing investigations, disciplinaries, grievances and capability processes end-to-end, • Ensure decisions are evidence-based, proportionate and aligned with employment legislation and best practice, • Coach operational leaders to address performance concerns early and confidently, • Design and manage structured performance improvement processes, • Identify and mitigate people-related risk before escalation, • Maintain high standards of HR compliance, documentation and governance, • Partner with senior stakeholders to ensure people decisions are commercially aligned, • Oversee accurate HR data and deliver clear, reliable reporting, • Support the consistent application of policies and fair process across multiple sites About You You are not purely operational HR support. You are a partner. You likely bring: • Strong employee relations experience within hospitality, retail or another multi-site environment, • Confidence applying UK employment law and managing risk pragmatically, • Experience influencing operational leaders, • A structured, disciplined approach to documentation and governance, • Strong data literacy and comfort working with HR systems, • Professional maturity and discretion You are: • Proactive rather than reactive, • Structured and detail-oriented, • Commercially aware, • Comfortable holding firm when standards matter, • Ambitious and motivated by impact This role would suit someone who wants to strengthen their influence within a scaling business and contribute meaningfully to leadership decision-making.

Interim Head of Talent Location: London (Hybrid – 1–2 days/week in office) Contract: 15–18 month FTC Salary: £120,000–£130,000 + benefits About the company: Hawkwood are delighted to be partnering with one of Europe's top 10 fastest-growing fintech scale-ups on an Interim Head of Talent search. This is a business that has achieved exceptional and sustained growth; doubling revenue year-on-year for the past five years while rapidly expanding its global team across London, New York and Belfast to meet growing customer demand. Over the last 12 months alone, headcount has grown from 200 to 400 employees as the business continues to invest heavily in product innovation, international expansion and customer success. With a customer base that includes many of the world’s leading financial institutions, and a track record of strong performance in both challenging and ultra-competitive market conditions, the business has proven both its market relevance and long-term resilience. About the Role: Our client is looking for an Interim Head of Talent for a 15-18-month contract, starting in May 2026 (or sooner), to cover a period of parental leave, with a handover on either side. This is a high-impact leadership role, responsible for managing a team of seven talented recruiters across London, New York and Belfast, whilst ensuring the people, processes and tools are in place to deliver an ambitious hiring plan. Key areas of focus: Strategy: • Partner closely with the COO to track progress against the 2026 hiring plan and ensure hiring is aligned with company growth goals, • Work with the Exec team to proactively identify hiring challenges and collaborate on solutions, • Support the evolution of the Employer Value Proposition and Employer Branding strategy, partnering with People and Marketing to attract world-class talent globally, • Identify and build strategic external partnerships (e.g. mentorship initiatives, early talent programmes, industry networks) to strengthen our long-term talent pipeline, • Partner with the VP People during annual budgeting and ongoing planning, supporting thoughtful headcount planning, org design and resource allocation Talent Operations: • Ensure Talent Operations frameworks, systems and processes are built to support continued scale, • Drive consistent, high-quality hiring practices across all regions (Americas, Europe, Asia), • Build and maintain Ashby reporting and dashboards, enabling clear executive-level insight into hiring progress, pipeline health and team performance, • Use data to identify trends, flag risks early and highlight hiring successes, • Track and analyse key talent metrics alongside industry benchmarks and macro hiring trends Team Leadership: • Lead and develop a high-performing, globally distributed Talent team, fostering proactive sourcing, strong collaboration and best-in-class candidate engagement, • Act as a senior leader within the People team, helping drive alignment between Talent strategy and broader People initiatives, • Operate as a player-coach leader - providing hands-on support during peak hiring periods You’ll bring: • A strong background in Talent leadership, ideally in high-growth technology or scaling environments, • Have experience building and evolving employer brands that attract exceptional talent, • Are comfortable working with senior leadership and pushing back when necessary to maintain high hiring standards, • Have team management experience, of ideally 3+ reports, • Are data-driven and understand how metrics and insights can transform Talent functions If you are interested in this opportunity, we kindly request that you apply via this LinkedIn advert, as opposed to sending us an email or LinkedIn direct message. We are eager to ensure that each candidate application is considered fairly, and receives a consistent experience. Unfortunately, we cannot ensure this standard if you enquire about a role via email or LinkedIn message, as it falls outside of our established process.

Are you passionate about retail and are driven by the world of luxury skincare? Our sister brand La Prairie is seeking a Business Manager to lead their Harrods counter. La Prairie at Harrods, one of London’s most prestigious retail destinations, offers an exceptional opportunity to lead one of our most iconic counters. As a Business Manager, you will oversee a team of 11 beauty consultants and therapists, driving business growth and delivering exceptional client experiences that embody the La Prairie standard of excellence. You will be responsible for achieving and maximizing retail objectives, elevating brand presence, and ensuring the highest level of in-store presentation consistent with La Prairie’s luxury heritage. Through strategic leadership, effective recruitment, and performance management, you will inspire and act as a role model to your team to provide best-in-class service and transform every customer interaction into a true luxury experience. Your goal will be to strengthen La Prairie’s position within the skincare category, in full alignment with the brand’s strategic vision and roadmap. Main Accountabilities Business Planning • Deliver annual retail sales targets through effective business planning and strategy execution., • Define and monitor weekly sales targets, providing clear rationale and performance updates., • Drive retail growth by developing and reviewing business plans and event activities; share detailed progress reports twice yearly., • Identify new sales opportunities within brand guidelines and assess their effectiveness., • Take ownership of performance, providing management with insights, corrective actions, and high-quality weekly door reports., • Partner with the Stock Controller to monitor stock levels, optimize stock age, manage testers, and ensure timely corrective actions., • Communicate risks and opportunities promptly to Head Office teams., • Manage team absences proactively to ensure full counter coverage., • Guarantee 100% accuracy and compliance in all sales reporting, including IPPOS and clienteling systems. Team Development & Performance Management • Lead, coach, and develop a team of Beauty Consultants, ensuring excellence in performance, conduct, and client service., • Define the optimum field needs & structure annually to align staffing needs with sales targets and profitability, making adjustments as needed., • Effectively manage our BA’s to Foster collaboration and adherence to brand standards, including grooming, professional behavior, and in-store best practices., • Build and motivate high-performing teams that consistently meet or exceed KPIs., • Partner with the Retail Coach to analyze KPIs, identify training needs, and enhance sell-out performance., • Implement company strategy across counter and nurture strong relationships with store management teams. Marketing & Merchandising Implementation • Ensure flawless execution of in-store marketing activities in line with brand guidelines and strategy., • Maintain strict adherence to merchandising standards, optimizing use of collateral, samples, and visual assets to maximize retail impact., • Uphold the La Prairie luxury image through impeccable counter presentation and consultant grooming standards. Store Relationships & Communication • Conduct and document regular business meetings with department and store managers to present strategy updates, review performance, and discuss promotional activities., • Identify and leverage local opportunities for events, additional retail spaces, and personal shopping initiatives to drive brand visibility and sales. In return, La Prairie offers. • A competitive salary and discretionary commission scheme, • 33 holiday days (including bank holidays), • Generous product allocation & discount, • Long Service Awards starting with 3 years’ service, • A free product to try every time there is a new launch, • Contributory pension scheme – 5% employer contribution, • Employee referral bonuses, • A range of opportunities to develop and grow personally and professionally, • 24/7 Access to Employee Assistance Programme called Lyrahealth, • Annual performance reviews so you know your La Prairie career is going in the right direction Reports to: South Regional Sales Manager We look forward to receiving your application.

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and Olivia Chantecaille in 1998, the brand is known around the world for its pioneering use of naturals in both skincare and makeup, as well as its give-back philanthropy program that supports conservation groups worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach. A Beiersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive. Position Information This role is for Chantecaille's upcoming counter, opening up in Harrods. It is a full-time position, and the successful candidate will manage 2 part-time Beauty Consultants. The Counter Manager is responsible for ensuring the counter and team consistently meet and exceed company-set goals. Through effective coaching and development, they will ensure each team member achieves their individual KPI targets. The Counter Manager is accountable for the smooth day-to-day operation of the counter and for making sure all team members understand and work toward sales, service, and KPI expectations. They will also be responsible for ongoing training and development to support performance and growth. CUSTOMER SERVICE AND PERFORMANCE • Achieve the targets set by the company as communicated by the Area Manager in respect of items per transaction/average £ sale and mix of business, • Deliver the highest level of service to ensure every customer is provided with an excellent experience at the counter. MAXIMISE SALES PERFORMANCE AND PRODUCTIVITY • Takes overall accountability in ensuring achievement of all business goals and sales & service targets., • Deliver excellent selling skills by acting as a role model for team members., • Clearly and concisely communicate all KPI targets to team members, as directed by the Area Manager., • Coach, motivate, and develop the team to achieve individual goals and targets and be aware of goals daily, • Monitor and share competitor products, activity and results and discuss with your area manager., • Be commercially aware of competitors’ activity and results and use them to the business advantage., • Seek new sales opportunities both inside and outside the store TEAM MANAGEMENT • Monitor individual team members’ performance and review their progress towards their KPI and deliver balanced construction feedback to ensure achievement of individual/counter/company goals., • Set goals and objectives for individual consultants, monitor performance and follow-up, and put in place remedial action where required., • Build collaborative relationships with both Area Manager and Head Office., • Delegate responsibility and tasks to the sales team and follow up on results., • Run informative and motivational meetings, • Reinforce all company educational information received from the company with the team., • Coach and develop individuals in all areas of the business to progress within the company., • Ensure excellent standards of timekeeping and attendance are maintained by the team liaising with you Area Manager to follow up and deal promptly with problems., • Identify and develop staffing succession and development plans. COMMUNICATION AND WORKING RELATIONSHIPS • Communicate regularly and effectively with you Area Manager keeping him/her informed of activities and working together to resolve difficulties., • Conduct regular communications with your team to keep them informed of targets, initiatives and activities that impact their ability to perform their jobs to the best standard, • Build collaborative relationships with the stores Management team. EVENTS • Create, and organise events on the counter to drive business, educating teams on product focus for the theme of the event/ activity. Ensure the event is prepared in good time, this will enable stock, display, rotas, gifts etc to be organised., • Execute events according to the marketing guidelines, • Strive to achieve and exceed targets set for the event., • Ensure feedback is given to the Area Manager/Head Office after the event STOCK AND INVENTORY MANAGEMENT • Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day., • Assist in the proper rotation of stock., • Monitor stock levels and key lines highlighting problems to the Area Manager agreeing on action to ensure there is adequate stock to achieve sales targets. MAINTAIN WORK ENVIRONMENT • Actively participate in cleaning display units, tools and testers throughout the day., • Maintain a clean and organised work area., • Maintain proper placement and condition of merchandise on counters, shelves, in stock rooms and in all holding areas., • Inform store management/Area Manager of any store maintenance or Health and safety issues, potential hazards, or accidents., • Ensure all members of the team maintain consistently excellent standards of personal grooming., • Ensure the store is merchandised to always comply with the Chantecaille image and standards., • Ensure the counters, testers and counters generally are kept clean and tidy at all times to reflect the Chantecaille image., • Ensure problems concerning personal standards, hygiene and merchandising are followed up and prompt action is taken to address them liaising with the Area Manager to agree on actions. TEAMWORK • Undertake specific tasks as given by the Area Manager Executive including administrative paperwork., • Work in conjunction with the team members to ensure the efficient running of the store., • Give great internal customer service and develop good working relationships with colleagues., • Be punctual and manage time at work effectively., • Keep informed about products, company information and store information., • Maintain high standards of timekeeping ensuring team efficiency., • Attend and actively participate in training sessions provided by the company. ADMINISTRATION • Complete the monthly/weekly report and all paperwork accurately and submit in accordance with deadlines via Google drive., • Maintain and update all forms on the company iPad., • Meet all paperwork/report deadlines set by Head Office/Area Manager., • Ensure scheduling and team rotas support the achievement of sales/business goals and KPIs., • Analyse business in advance to be aware of ‘challenging’ business areas, and ratify all activity with the Area Manager . IMAGE • Maintain personal grooming to the standards as set by the company., • Maintain the Chantecaille hygiene and image at the counter by cleaning counters, tester stands and displays.

About Us: Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions – faster. For 25 years, we have partnered with the world’s leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we’ve made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights. Learn more at Introduction: This is a senior leadership role responsible for delivering outstanding client experiences, driving profitable account growth, and leading high-performing, client-facing teams. The UK Head of Research sits at the intersection of clients, research excellence, and AI-enabled ways of working. The role is accountable for ensuring that Toluna’s technology, data, and AI capabilities are translated into real value for clients and into scalable, efficient operations for the UK research team. Responsibilities: Leadership & Delivery • Brings vision and leadership to the UK Research team to drive a sense of pride, ownership and accountability at every layer of client and internal communication, • Implement corporate action plans into effective execution with visible impact on UK performance and results., • Implement the vision for AI-enabled research and client success, ensuring Toluna’s platform, automation, and analytics capabilities are fully leveraged, • Implement programs that influence short- and mid-term business outcomes (revenue, margin, operational efficiency)., • Manage, grow, and strengthen key client relationships by building trust, reliability, and service excellence, positioning Toluna as a strategic, AI-enabled insights partner., • Act as a senior leader in key client interactions, handling critical discussions, negotiations, and escalations, including those involving new methodologies and AI-powered solutions., • Ensure timely, efficient, and client-centric delivery aligned with high-quality standards, AI- and tech-enabled efficiencies, and profitability targets., • Resolve operational issues where needed and coach team leaders to do the same ensuring quality and agility are at the heart of client deliverables, • Lead, coach, and develop high-performing teams of client-facing experts. Drive adoption of new ways of working & positively champion initiatives as they are rolled-out., • Build AI-ready teams: ensure team members are trained, confident, and excited to use AI and automation in their daily work, with clear expectations for adoption and impact., • Manage the UK Research team and coach team leaders, fostering a culture of accountability, continuous learning, and innovation., • Oversee hiring, onboarding, motivation, performance management, and retention of staff, with particular focus on digital and AI skills., • Support on programs in new and/or evolving areas, often involving the rollout of new AI-enabled capabilities or operating models., • Manage planning, revenues, budgets, resources, risks, and outcomes for UK Key Accounts, ensuring visibility, governance, and timely interventions., • Drive continuous improvement initiatives across key processes to enhance efficiency, quality, scalability, and client value, using data and AI-generated insights to prioritize., • Resolve complex problems impacting business performance, • Navigate a wide range of business situations requiring sound judgment, strategic perspective, and adaptability, particularly as the organization evolves its AI and technology capabilities., • Anticipate risks and opportunities created by client, and technology shifts, and translate them into concrete actions for the UK to drive growth and mitigate risk. Your Profile: • Commercially driven mindset with strong mastery of client servicing processes and passion for AI enabled, technology-driven business models., • 10+ years of market research experience, with a proven record of successful delivery in client-facing leadership roles., • 10+ years of experience managing key client and Key Account relationships, ideally across multiple markets or regions., • Strong interest and demonstrable experience in technology, platforms, process improvement, automation, and/or AI, and how they can be used to scale insight and improve client experience., • Demonstrated leadership success managing multiple teams, developing leaders, and building growing organizations., • Excellent collaboration and conflict-resolution skills, with the ability to lead peers and cross- functional teams toward shared objectives., • Strong analytical judgment across complex business environments, including comfort with data, dashboards, and performance metrics., • Results-oriented approach with the ability to innovate and embrace new ways of working while maintaining organizational standards and values., • Strong knowledge of market trends, products, and technologies, with the ability to articulate a forward-looking vision for AI-powered insights and client success., • Exceptional written and verbal communication skills, enabling effective client engagement and internal decision-making, including at executive level. Our Values: Acting with Ownership- Demonstrating individual accountability Bringing a forward mindset- Being action-oriented, bold and entrepreneurial Collaborating with Curiosity- Exhibiting teamwork through togetherness Discussing openly, committing jointly- Sharing your views openly Embracing empathy- Being egoless & caring What we Offer: At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board. Join our global team. We welcome big thinking, value AI-driven innovation, and reward great work.

Senior Product Manager (Product Development & Production) 📍 London | 🧵 Fashion / Streetwear | 🚀 High-Growth Brand About the Brand Our client isn’t just building a brand, they’re building a movement. Born to redefine streetwear for a new generation, they exist at the intersection of culture, community, and creativity. Operating globally from a single eCommerce platform (UK 35%, US 35%, ROW 30%), they’re scaling fast and looking for exceptional talent to help shape what’s next. The Role As Senior Product Manager, you’ll take full ownership of the end-to-end product lifecycle from design handover through to production and delivery. Reporting to the Head of Product, you’ll ensure products are technically sound, commercially viable, and delivered on time, all while maintaining the highest standards of quality and brand integrity. This is a pivotal leadership role where you’ll drive operational excellence, influence product strategy, and elevate the brand’s global offering. What You’ll Be Doing Product & Critical Path Ownership • Own the full product lifecycle from concept to warehouse intake, • Manage development calendars, ensuring key milestones are met, • Ensure sampling accuracy and production readiness, • Deliver cost prices aligned with margin targets, • Lead supplier negotiations within commercial parameters, • Oversee production planning across all product categories, • Build and manage strong factory relationships, • Negotiate MOQs, timelines, and capacity planning, • Drive initiatives to reduce returns and improve product quality, • Maintain high standards across materials, fit, and construction, • Partner with Design, Merchandising, and Marketing teams, • Align product delivery with campaign and trading calendars, • Lead Product Development, Garment Tech, and Production teams, • Set priorities and ensure delivery against key milestones, • Coach and develop team members You are: • Exceptionally organised with strong project management skills, • Detail-oriented, with a sharp eye for product quality, • Commercially minded, balancing creativity with margin delivery, • Passionate about fashion and product innovation, • 5+ years in product development / production (fashion or trainers or shoes), • Strong knowledge of garment technology, materials, and fit, • End-to-end supply chain and production expertise, • Experience managing suppliers and negotiating costs, • Proven leadership experience managing cross-functional teams, • Competitive salary, • Generous staff discount + family perks, • 32 days holiday (incl. bank holidays), • Birthday off + gift, • Flexible working + WFH options - currently 4 days in office, • Health cash plan + Virtual GP, • Regular socials, events & team parties, • Modern studio space, • Pension scheme

At Whittard of Chelsea, we’ve been inspiring moments of tea, coffee, and hot chocolate delight since 1886. Behind every store experience is a leadership team that brings our story to life-through passion, performance, and pride. We’re now looking for a Deputy Manager at our Oxford Circus store to support the Store Manager in delivering exceptional service, empowering a brilliant team, and helping the store run like clockwork. Whether you’re on the shop floor with a sample tray or reviewing daily performance with the team, you’ll be a key part of what makes our stores special. A Day in the Life You’ll be a trusted co-pilot to the Store Manager-leading the team, solving challenges in real time, and ensuring everything runs smoothly behind the scenes. Your day will include: What Makes You Exceptional? We’re looking for someone who’s ready to take their next step in leadership-and do it with energy, confidence, and a love for retail. You’ll bring: • Experience in a supervisory or assistant management role within a retail environment., • A natural ability to coach, motivate, and lead by example., • Strong commercial instincts, with confidence in reading reports and using data to influence daily decisions., • A proactive mindset-someone who spots what needs doing and takes action., • Great organisation and time management, juggling tasks while staying customer-focused., • A genuine passion for creating brilliant customer experiences-and sharing your product knowledge with pride. Why Whittard? We’re proud of our heritage, but our focus is on the future-nurturing talent, building connection, and creating career paths for people who love what we do. As a Deputy Manager, you’ll get the support to grow your skills, lead your team, and take the next step when you’re ready. You’ll also enjoy: • Up to 50% store discount – discover your new favourites!, • Monthly product allowance – a little treat with every pay cheque., • Discretionary bonus scheme – because great work should be recognised., • Wellbeing resources & family-friendly policies – because we care about the whole you., • Opportunities to connect across stores and head office – be part of something bigger. … And much much more! Whittard of Chelsea is an Equal Opportunity Employer. We thrive to be a diverse and an inclusive organisation. We want to be a place where differences are recognised and celebrated, with a workforce that builds teams from all individualities, backgrounds, and experiences. Together as a Whittard family, we continue to create a culture that encourages, supports, and inspires all our employees to have a voice, to make a positive difference in helping to develop our ambitious brand.

Our client is a disruptive UK streetwear brand that are scaling fast and looking for exceptional talent to help shape what’s next. Reporting to the General Manager, the Head of Merchandising & Buying owns the merchandising and product buying function end-to-end. You are responsible for defining and delivering the merchandising strategy that enables sustainable, profitable growth across all channels. As part of the senior management team, you play a critical role in shaping our overall commercial and product strategy. This role carries full responsibility for revenue planning, range planning, stock investment, margin optimisation, and inventory risk management, while leading and developing the merchandising team. The Role: Merchandising Range & Planning Strategy • Define and own seasonal and annual range, buying, and merchandising strategy aligned with growth targets., • Lead range architecture, category planning, and SKU assortment across all collections., • Manage product pyramid, category weighting, and options to optimise assortment and buy depth., • Build merchandising infrastructure, processes, and systems to support international scale., • Develop top-down and bottom-up sales, stock, and margin plans., • Own OTB strategy and product investment allocation across categories and collections., • Define pricing architecture and margin optimisation strategy, partnering with Product Development to meet cost and margin targets., • Identify category growth and whitespace opportunities, and drive improvements in stock turn, sell-through, and inventory efficiency. Commercial & Financial Ownership • Own revenue, margin, sell-through, and stock KPIs., • Own inventory risk management and stock health, balancing availability, cash flow, and stock efficiency., • Lead promotional and markdown strategy to protect margin while optimising sell-through., • Define structured markdown and exit strategies for end-of-life stock while protecting brand perception and profitability., • Present weekly and monthly trading performance with clear action plans., • Ensure stock availability supports demand generation and marketing strategy., • Ensure buy quantities and depth strategies are aligned to demand forecasts and growth targets., • Translate product performance analysis and trading insights into future range decisions and buy adjustments. Forecasting & Inventory Management • Own demand forecasting and intake planning., • Ensure forecasting accuracy and robust scenario planning., • Optimise size ratios, depth strategy, and replenishment models., • Improve systems, reporting, and merchandising processes where necessary., • Lead the evaluation, optimisation, and potential implementation of merchandising systems and planning tools to future-proof the function. Team Leadership & Development • Lead, mentor, and develop the merchandising team., • Set clear OKRs, KPIs, and accountability frameworks., • Coach team members in commercial decision-making and strategic thinking., • Foster a collaborative, performance-led culture., • Design a clear team structure and capability, aligned to future scale (including international growth and channel expansion)., • Cross-Functional Leadership, • Partner with Product and Design to define range architecture, assortment, pricing, and depth strategy aligned with revenue and margin targets., • Provide commercial input into product briefs, ensuring collections meet customer demand, category performance, and growth objectives., • Collaborate with Marketing to align stock with campaigns and launches, Finance on budgeting, forecasting, and stock investment, and Operations to optimise intake and availability., • Enhance cross-department communication on stock risk and opportunity., • Establish structured cross-functional trading forums and decision-making frameworks to improve alignment, accountability, and execution speed. Technical Skills & Commercial Capability • Advanced forecasting and planning expertise with strong financial acumen (margin, stock turn, cash flow, OTB)., • Proven commercial product and range planning capability within an in-house product development environment., • Excellent analytical, numerical, and advanced spreadsheet skills., • Deep understanding of product development and production lifecycle., • Strong eCommerce trading experience and knowledge of digital marketing impact on demand., • Proven stakeholder management and influencing skills., • Experience building merchandising infrastructure in a high-growth, scaling environment. A good fit looks like : • A love for the brand and understanding of our mission, • 5+ years of merchandising leadership experience (fashion eCommerce preferred), • Experience owning both merchandising and product range planning, • Proven ownership of significant stock budgets and revenue targets, • Demonstrated success in delivering revenue and margin growth, • Strong commercial and strategic track record, • A positive attitude and willingness to grow with the brand, • Ability to work in a fast-paced environment and deliver high-quality work, • Strong organisation, communication, and collaboration skills

Freelance | London As part of Urban Gym Group, we believe fitness should feel bold, inclusive and built around connection. Strong brands. Strong people. Strong communities. In collaboration with Pilat3s We maximise the enjoyment and effectiveness of Reformer Pilates by blending precision, power and progression with dynamic movement and cutting-edge technology. With three signature classes: Align, Tone and Power, we elevate everyday movement and turn training into a lifestyle. As Master Trainer, you are the standard-setter, educator and face of PILAT3S across the United Kingdom. This is a hands-on, high-impact role: you will actively teach classes, deliver training, support new studio openings, coach instructors and help uphold product consistency across all locations. You are responsible for elevating the quality of the PILAT3S product throughout Urban Gym Group, ensuring every studio, every class and every instructor delivers a premium, aligned and energising experience. You’ll suit this role if you are technical, inspiring, organised and people-driven, with a natural ability to coach, connect and lead from the front. What you’ll do Teach and lead the PILAT3S experience • Teach a minimum of three PILAT3S classes per week, • Deliver all PILAT3S formats: Align, Tone and Power, • Lead by example with strong cueing, hands-on corrections and clear teaching points, • Create safe, motivating and high-energy classes, • Build genuine connections with clients before, during and after class Recruitment and instructor development • Support the recruitment team by sourcing, identifying and auditioning potential instructors, • Deliver instructor onboarding and Pilat3s Academies, • Host workshops and upskilling sessions to support ongoing instructor development, • Coach instructors to confidently deliver PILAT3S at the highest standard Studio and product standards • Support new studio openings and set-ups, ensuring all brand and experience touchpoints are met, • Conduct monthly instructor audits and additional studio visits when required, • Track consistency, quality and performance standards across regions, • Promote progression, precision and personalisation across the entire product Leadership and brand representation • Act as a brand ambassador for both PILAT3S and Urban Gym Group, • Build your profile as a Master Trainer within the PILAT3S community, • Participate in PR, visual content and brand campaigns when needed, • Attend regular meetings with the Head of Studio and Lead Trainers, • Uphold a professional appearance, communication style and brand-aligned presence About you • Strong understanding of Pilates-based movement and Reformer Pilates principles, • Actively teaching Reformer Pilates and confident leading by example, • Experience in instructor training, mentoring or education is highly desirable, • Confident, engaging communicator with a natural leadership style, • Highly organised and punctual, with excellent time management, • Open to receiving and delivering constructive feedback, • Comfortable working with diverse communities and demographics, • Fluent in English (Dutch is a strong plus), • Ability and willingness to travel across the Netherlands Why join us? • Be part of a fast-growing premium Pilates brand, • Influence product quality across one of Europe’s leading fitness collectives, • Combine teaching, coaching, leadership and brand-building in one role, • Enjoy autonomy, ownership and space to grow, • Join a team driven by performance, creativity and connection

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Account Manager for Creed in Harrods Knightsbridge. Join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂Purpose of the role This role supports the Business Manager in the achievement of objectives set by the Company.The Account Manager plays a pivotal role in upholding the brand`s prestige and delivering an unparalleled customer experience. The role drives success in KPI's for the account through management, motivation, coaching and development of the team. The Account Manager will support the Business Manager in all aspects of running the business and will efficiently take control of the business in the Business Manager's absence. ✂Line of Reporting This role reports into the Business Manager with the Luxury Brand Ambassadors reporting into the Account Manager ✂Key responsibilities Including but not limited to: • Support the Business Manager in creating a luxurious customer experience which exceeds customary standards and service levels making sure that the customer service experience is being constantly delivered., • Lead, coach and inspire the team to ensure they embrace their roles with the same level of dedication, commitment, and passion to provide high levels of service to our customers to required standards using the tools and training provided to facilitate them. To liaise with our Retail Training Team to ensure all the team participate in the relevant training courses to provide a consistent customer service aligned to global guidelines., • Achieve sales and KPI targets as directed by the Business Manager, sharing with the team in a motivational and achievable manner., • Communicate a clear brand experience and liaise with all support functions within the business, • Maintain excellent standards in all areas of operational activity and drive sales and profitability through the performance and development of the team, whilst managing budgets in conjunction with the Head of Retail., • Demonstrate strong clienteling skills – build a loyal customer network, plan and attend client networking events in and outside the store, • Develop a strong sales plan, set financial targets and KPI’s for the team with the Business Manager., • Review performance data with the Business Manager that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness, • Working directly with the team to ensure sales targets are met, • Support the Business Manager in managing stock levels in line with sales forecasts and budgets, • Support the Business Manager in monitoring stock shrinkage and taking pro-active steps to reduce shrinkage wherever possible, • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what relevant competitors are doing and discuss with the Business Manager ways to build the business., • Talent Acquisition: Collaborate with the Business Manager to conduct probationary reviews, employee appraisals and general performance feedback sessions., • Develop the team to provide business continuity and people development; manage daily team related people matters, absence, sickness, holidays, rotas and lead by example at all times. Ensure the team are educated in how to use the on-counter technology to further support the business., • Motivate and supervise the team through a positive leadership style to build a harmonious working environment with regular updates on all aspects of their role and business performance. Manage situations that require attention, ie. personal grooming, punctuality, poor attendance, weak sales performance. ✂Skills/Experience Required • Previous retail sales management experience ideally in a luxury environment, • Ability to demonstrate a successful track record in leading and managing a team., • High levels of attention to detail., • Experience of dealing with clients/customers., • Ability to demonstrate a creative flair and problem-solving skills., • Excellent communication skills both written and verbal., • Proficient to use MS Office programs: Word, Excel, Outlook, Powerpoint. ✂Key Personal Qualities • Highly organised team player, able to communicate with colleagues at all levels of the business., • Eager to learn and share their knowledge, • Able to demonstrate a pro-active attitude and flexible approach., • Excellent time management, organisation, and prioritising skills., • To empower a team to achieve goals and targets., • Ability to work effectively to meet deadlines. Please note that these are not exhaustive list ✂Location This role is based in Harrods Knightsbridge. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

HEAD OF ERP DATA MAT COVER LONDON (HYBRID) UP TO £90,000 This is a standout opportunity to lead a data function through a major ERP transformation while shaping the future of product data, governance, and analytics in a consumer‑driven environment. You will play a pivotal role in stabilising and optimising a new data ecosystem, guiding a growing team, and embedding high‑quality data foundations across the business. The Company The client is a global consumer brand undergoing significant digital and data transformation. With a new ERP platform approaching go‑live and an expanding data environment, they are investing heavily in data quality, governance, and scalable foundations. They operate in a fast‑paced, product‑led environment where accurate product data is essential for operations, supply chain, and customer experience. You will join a collaborative technology and operations community that is modernising how data flows across the organisation. The Role As Head of Data, you will lead the Product Master Data and Data Engineering teams, ensuring stability and high performance across the ERP and analytics landscape. You will guide the business through post‑go‑live ERP stabilisation, own data governance, and manage a team responsible for data engineering and master data operations. Key responsibilities include: • Lead the data function across product data, master data operations, governance, and data engineering., • Own product data foundations including item structures, standards, and lifecycle processes., • Manage and coach a team of three, ensuring capability, performance, and alignment., • Oversee data pipelines, integrations, and workflows, including Snowflake and Power Query., • Partner closely with technology leadership on enterprise architecture and transformation initiatives., • Ensure a successful transition from Tableau to Power BI and support other data‑driven projects., • Act as the senior data representative across major programmes including ERP, CRM migration, and operational change., • Manage day‑to‑day master data operations and seasonal readiness to ensure smooth product launches. Your Skills and Experience • Strong experience leading data, master data, or ERP‑focused data functions., • Experienced managing, or being heavily involved in ERP transformation/implementation projects., • Expertise with product data models, data governance, and operational data management., • Practical understanding of ERP environments such as NetSuite (preferred), SAP, or similar platforms., • Experience working with product or supply chain data., • Familiarity with tools such as Power Query, Tableau or Power BI, Python, and SQL., • Experience in consumer goods, retail, supply chain, or stock‑driven environments is beneficial., • Confident people leader, capable of guiding teams during periods of change., • Comfortable working cross‑functionally with finance, supply chain, product, and technology teams.

Working for an iconic consumer brand, the Product Design Manager will create world class customer experiences across web and app for their millions of customers. You’ll act as a ‘player-coach’, with a mix of hands on work and leading a team of ~5 Product Designers. The Product Design Manager will be responsible for: • Shaping product design vision and strategy across your portfolio, • Owning end-to-end user journeys and customer experience across web and app, • Evidence led design - ensuring data, analytics and user research are in every conversation, • Defining relevant KPI’s and connecting design decisions to business outcomes, • Leading and developing a high performing team of Product Designers, • Working closely with Heads of Product and Engineering, service design and the wider team, influencing product strategy and roadmaps, • Delivering measurable impact (e.g. engagement, conversion, behaviour change) The Product Design Manager will have: • Product design leadership, • Experience across web and app for consumer businesses, • A data driven approach, confident using analytics and experimentation, • Delivered real impact – moved the needle in terms of user behaviour and business outcomes, • Great communication skills and stakeholder management, • Candidates could come from any consumer sector e.g. retail, ecommerce, finance, media, entertainment, gaming, etc., • Candidates could come from roles such as Product Design Lead, Head of Product Design, Lead Product Designer, etc. This is a great opportunity for a talented Product Design Manager to join a household name brand and drive real change that impacts millions of customers. Product Design Manager £80-95k + bonus + benefits London / hybrid

Company Overview Corinthian Sports is a leading provider of premium sports hospitality experiences, delivering exceptional access to world-class events including Formula 1, Royal Ascot, Wimbledon, Six Nations, and Premier League football. Through bespoke packages and exclusive environments such as the Pegasus Lounge, we create outstanding experiences for clients across the UK and internationally. This role will support both Corinthian Sports and our sister company, Corinthian Concierge, helping to develop capability and consistency across both businesses. We are seeking a proactive and driven Sales Training & Development Manager to enhance performance across our Sales, Operations, Marketing, and Finance teams, ensuring employees have the skills, confidence, and support needed to succeed in a fast-paced, high-performance environment. The role is London-based, with regular travel to our Glasgow and Manchester offices to deliver face-to-face training. The Role As Sales Training & Development Manager, you will design, deliver, and continuously improve training programmes across the organisation, with a strong focus on sales excellence, onboarding, and ongoing professional development. You will deliver engaging, high-impact training, coach teams on best practices, and ensure a consistent approach to learning and development across all departments. Reporting to the Director of People, you will work closely with the Sales & Marketing Director and department heads to support a high-performance culture. You will also operate in a train-the-trainer capacity, enabling managers to effectively develop and support their own teams. What You’ll Do Onboarding & Induction • Deliver onboarding for new starters across all commercial teams, • Provide clear training on products, processes, and systems, • Keep induction content updated with department leads Sales Training & Enablement • Train core skills: cold calling, consultative selling, objections, pitching, negotiation, pipeline, • Run refresher sessions and ongoing coaching, • Conduct call listening, floor-walking, and structured feedback, • Support rollout of scripts, pitches, and campaigns Management & Leadership Development • Create and deliver manager development programmes, • Train managers in coaching, communication, and leadership styles, • Equip leaders to run effective 1:1s and performance conversations, • Support emerging leaders in building core people skills Cross-Department Training • Provide training for Operations and Marketing to boost collaboration and product knowledge, • Support Operations & Events with client experience and process training Learning Materials & Content • Produce presentations, guides, workbooks, and e-learning, • Keep materials clear, engaging, and consistent, • Maintain a centralised training library Quality Assurance & Insights • Conduct observations and coaching assessments, • Identify skill gaps using data and feedback, • Report training impact and performance trends to leadership What You’ll Bring • Minimum 3 years of experience delivering training in a fast-paced sales environment, • Strong understanding of sales processes and telesales techniques, • Hands-on coaching experience (call listening, floor support, behaviour coaching), • Experience developing managers and supporting leadership capability, • Strong facilitation, communication, and presentation skills, • Ability to create clear, engaging content, • Confident using CRM and digital tools (Salesforce) Perks & Benefits At Corinthian, we reward performance and prioritise your wellbeing. Here’s what we offer: • 23 days holiday (plus bank holidays), rising to 26, • Clear career progression, • Perkbox membership (post-probation), • Eye test & VDU glasses support, • Pension & Life Assurance, • Refer-a-friend bonus (up to £500), • £50 per head monthly team socials, • Private health & dental insurance (BUPA), • Travelcard loan & Cycle to Work Scheme, • Long service vouchers (£250 at 3 years, £500 at 5 years), • One-month paid sabbatical after 10 years, • Christmas office closure At Corinthian Sports, we are committed to creating an inclusive and diverse workplace where everyone feels valued. We encourage applications from all backgrounds and are happy to make adjustments to ensure an accessible hiring process.

Head of Product Design (hands-on) AI Startup - London Hybrid £150k-£170k base + equity We’re partnering with a high-growth Series B AI company building AI-powered productivity software. The business has added $20M+ ARR in the last 12 months, is ~70 people, and is backed by top-tier global investors. They’re hiring a hands-on Head of Product Design to work directly with the founders and engineering team, shaping the product and design direction at a pivotal stage of the company. This role will start as a player-coach - operating as a principal designer while setting direction and standards - before scaling the design team over time What you’ll do • Own end-to-end product design across core workflows, shipping improvements quickly in a fast-moving environment, • Work closely with founders and engineering to define problems, shape solutions and drive execution, • Establish the foundations for how design operates (process, standards, ways of working), • Help shape the broader product experience as the company expands into SaaS and enterprise, • Hire the first additional designers and grow the function over time What they’re looking for • A hands-on design leader at Lead, Head or Director level, able to stay close to the work while leading across the business, • Strong product thinking with experience owning complex products end-to-end, • Background in product-led startups or high-quality scaleups, • Excited by a hands-on leadership role with real ownership, ambiguity and the opportunity to build and scale a team, • AI experience a plus £150k-£170k base + equity

We’re looking for an experienced Project Management Team Lead with the confidence to lead, the curiosity to innovate, and the drive to deliver. You’ll head up a team of five, work closely with clients, suppliers, and internal teams, and play a key role in delivering multilingual solutions that make a real impact. About Us Guildhawk is an award-winning language and tech company delivering enterprise grade language, communication technology, supplying human and language solutions to global organisations including Barclays, TikTok, Equinix, and the United Nations. Over the past 3 years, we have developed a proprietary SaaS product that is secure, proven, and delivers measurable ROI for paying customers in high-risk industries. What You’ll Do • Lead, coach, and inspire a team of 5 project managers to deliver their best work, • Scope and create solutions (including pricing) to address client requirements and needs - projects our team works on range from straightforward translation requests to multifaceted solutions that incorporate SaaS software, AI machine learning engines, audiovisual content production and require innovative and creative approach to deliver products and services that meet our clients' expectations, • Conduct regular project reviews with clients and internal teams to assess outcomes, identify gaps, and recommend improvements, • Lead and participate in client meetings, both remotely and in person, managing existing relationships and building new ones., • Evaluate team capacity and plan resources to ensure smooth, scalable delivery, • Provide clear, structured instructions to contractors, ensuring work is delivered on time, to the expected standard, and within budget, • Work directly with clients to understand needs and design smart, commercially sound solutions, • Collaborate across Customer Success, Sales and Product teams to align delivery with client goals, • Ensure quality, compliance, and continuous improvement aligned with ISO standards What You’ll Bring • 5+ years’ experience in project management (language services, tech or SaaS), • Strong knowledge of CAT tools, Microsoft Translator, APIs, and Copilot, • Proven leadership skills — you know how to motivate, develop, and guide a team, • Commercial mindset with a focus on outcomes and client value, • Confidence engaging with enterprise clients and senior stakeholders, • Familiarity with ISO 17100 or ISO 9001 is a plus

Newmark is a leading global commercial real estate advisory firm, offering integrated advice across agency, valuation, development, planning and consultancy. We have an opportunity for an influential and experienced Talent Development Manager with a proven track record to join our team. This role will see you designing, delivering, and managing learning and development to support the growth, capability and performance of our people as we integrate, transform and scale our UK and European businesses. This role will have at least one line report and will provide strategic support to the Head of Talent Development, Europe. Key Responsibilities • Talent Development Strategy: Supporting the Head of Talent Development in evolving the overall L&D strategy aligned with business objectives and talent development priorities for our UK and European businesses., • Business Partnering: Working in collaboration with the HR Business partners, be a trusted advisor to leaders and managers across the business, consulting on learning needs, capability gaps, and strategic resource plans across the UK and European business groups., • Partner with HR Business Partners and People Ops to deliver key talent management processes such as performance reviews, goal setting, development planning, and succession discussions ensuring we have a diverse pipeline of talent., • Third party relationships: sourcing and working in partnership with external learning and talent providers to ensure best in class, diverse ideas and perspectives., • Inclusive Learning Design & Delivery: Create engaging, inclusive and bespoke learning content and programmes (face-to-face and digital) for technical, compliance, and leadership development., • Lead the Emerging Talent Development programme for Newmark apprentices and graduates and regularly review our offering to ensure a sector-leading product., • Corporate Induction: Design, lead and facilitate the Corporate Induction programme for the UK and European business., • Coaching and Mentoring: Uses their expertise to coach managers and leaders where appropriate and leads on delivering impactful mentoring solutions., • Compliance & Regulatory learning: Ensure compliance learning is fit for purpose and ensures positive engagement and completion across the business, • Evaluation & Reporting: Proactively gains feedback for the Head of Talent Development and measures the effectiveness of learning interventions and provide insights to improve impact and engagement., • Technology & Innovation: Leverage learning platforms, AI and digital tools to enhance accessibility and engagement. What we are looking for • Proven experience in learning and development within a property, real estate, or consultancy environment is ideal but not essential., • Experience in creating and running apprentice and graduate development programmes

We’re partnering with a globally recognised B2B events business to appoint a Head of Delegate Sales for one of the most prestigious brands in the international creative and marketing calendar. This organisation sits within a FTSE 100-listed global events and intelligence group, bringing together some of the world’s most influential festivals including Cannes Lions, Black Hat, Money20/20, Game Developers Conference, and London Tech Week. With a strong international footprint across 30+ countries, they are redefining the B2B festival model through immersive experiences, intelligence platforms, and advisory services. This particular opportunity sits within the LIONS portfolio, home to the world’s most established global festival celebrating creative excellence. The brand is evolving rapidly, expanding into advisory, learning, and intelligence services, and entering a new phase of commercial growth. Based in London (5 Howick Place) with a hybrid working model, the Head of Delegate Sales will play a pivotal role in delivering ambitious global revenue targets. Reporting into senior commercial leadership, you’ll be responsible for: • Owning and delivering global delegate pass revenue across multiple pass types and regions, • Driving growth across emerging and priority markets in LATAM, EMEA and APAC, • Developing and executing a robust delegate sales strategy aligned to wider commercial and marketing objectives, • Leading and developing a small, high-performing team of 2–3 account managers, • Optimising sales processes, pipeline management and forecasting, with strong Salesforce discipline, • Partnering closely with marketing, data, analytics and operations to maximise lead conversion, • Acting as a senior brand ambassador with key stakeholders and customers globally This is a strategic leadership role with hands-on commercial accountability. It would suit an experienced B2B event sales leader ready to take full ownership of a global revenue line while coaching and scaling a team. What We’re Looking For: • Proven track record in delegate or ticket sales within a B2B events environment, • Demonstrable success delivering and exceeding multi-region revenue targets, • Strong experience in sales strategy, forecasting, pipeline management and Salesforce, • Ability to lead, coach and elevate junior sales professionals, • Commercially astute, analytical, and comfortable reporting at board level, • Credible stakeholder manager with strong global relationship-building skills, • Willingness to travel internationally throughout the year Benefits include: • 25 days annual leave, rising with service, plus birthday leave, • Option to work from almost anywhere for up to four weeks per year, • Private medical cover and flexible benefits, • Share matching scheme, • Volunteer days and charity match funding, • Extensive learning and development, including access to LinkedIn Learning, • Strong wellbeing and inclusion initiatives This is a high-impact leadership role within a globally recognised brand at a pivotal stage of growth. If you’re a commercially driven sales leader with deep B2B events experience and global ambition, we’d be keen to speak.

Hakkasan Mayfair, part of Hakkasan Group, home to the internationally acclaimed Hakkasan and Yauatcha restaurants, is seeking an experienced and guest-focused Reception Manager to lead our reception function onsite. Reporting to the General Manager, you will oversee the full guest journey from first contact through arrival and seating, ensuring a seamless, professional and welcoming experience. As the department head, you’ll lead and develop the reception team while managing reservations strategy, guest profiling and service standards to support both exceptional hospitality and strong commercial performance. Key Responsibilities • Lead and manage the reception and reservations team, ensuring warm, professional and personalised guest welcomes at all times., • Oversee the full guest journey, including reservations, arrival flow, waiting experience and seating., • Manage reservations systems, table allocation, pacing, turn times and booking strategies to optimise covers and revenue., • Maintain accurate guest profiles, preferences and VIP recognition, supporting personalised service and loyalty., • Act as the main point of contact for guest enquiries and service recovery, resolving issues confidently and professionally., • Recruit, train, coach and schedule the reception team, driving performance, engagement and development., • Partner closely with FOH, Bar, Sommelier and Kitchen teams to ensure smooth service flow., • Monitor booking trends, no-shows and cancellations, providing insights to improve yield and operational efficiency., • Support marketing initiatives, events and local partnerships to drive reservations, private dining enquiries and repeat visits., • Ensure compliance with brand standards, health & safety, GDPR and company procedures. What We’re Looking For • Proven experience as a Reception Manager, Maitre’ D or senior reservations leader within a quality or luxury hospitality environment., • Strong understanding of reservations systems, guest profiling and service flow., • Confident team leader with experience managing, training and motivating others., • Exceptional guest-facing communication and service recovery skills., • Commercial awareness relating to covers, yield and guest behaviour., • Calm, organised and professional under pressure., • Excellent command of English., • Proof of eligibility to work in the United Kingdom. Benefits • Dine & Delight: 50% off food and beverage across all our restaurants – including takeaway., • We’ve Got You Covered: Employee Assistance Programme, enhanced maternity and paternity leave, life assurance., • Birthday Bonanza: Enjoy a little something from us each year to celebrate your special day., • Moments That Matter: Gifts for Christmas, Chinese New Year, birthdays and long service., • Grow With Us: Training, development and international career opportunities., • Giving Back: Charity, community and sustainability initiatives., • Everyday Essentials: Meals on duty, uniforms, pension and holidays included.

About the Company Exeltis is part of the Insud Pharma Group of biopharmaceutical organisations, with over 40 years of experience and operations in more than 50 countries. Exeltis UK was established in 2022 to bring Exeltis products to the UK market, our product portfolio spans menopause, pregnancy and sexual health, with a healthy pipeline and we are committed to finding clinical solutions to meet the unmet needs for women across key stages of their sexual and reproductive lives. This is an exciting phase in which to join Exeltis to realise their ambitions to become leaders in Women’s Health medicine and contribute to the strategy and culture that will lead to this success. Role Purpose The Quality, Regulatory & Safety Director provides strategic leadership and hands-on oversight of the UK affiliate’s Regulatory Affairs, Pharmacovigilance and Quality activities, with direct line management responsibility for the Quality Manager, Pharmacovigilance Manager and Regulatory Affairs Manager. The role ensures the business remains inspection ready, compliant with applicable MHRA and UK/EU requirements, and able to scale efficiently while protecting patients, maintaining product supply continuity, and enabling commercial growth. This includes ownership of a robust Pharmacovigilance system and Quality Management System consistent with MHRA GVP inspection expectations and all applicable good practice obligations. Leadership, Strategy & Governance • Act as the UK functional leader for Safety, Quality and Regulatory, providing strategic direction and clear priorities aligned to UK business goals., • Lead the UK “fit-for-growth” agenda for compliance: build scalable processes, clarify decision rights, and embed consistent ways of working., • Provide regular updates and risk assessments to the UK GM and UK Leadership Team; proactively escalate emerging compliance risks and mitigation plans. Champion a culture of quality and safety across the affiliate, ensuring compliance is understood as a business enabler and not a barrier. Pharmacovigilance (Safety) Leadership & Oversight • Provide oversight and governance of the UK PV system, ensuring UK obligations are met and that local PV activities align with global PV frameworks., • Ensure robust local processes for adverse event intake, reporting, reconciliation, and timely escalation, including appropriate training and continuous improvement., • Oversee PV Quality Management System elements relevant to the UK, including deviations, CAPAs, audits, and vendor oversight., • Ensure PV compliance interfaces are effective across the business (e.g., Medical, Commercial, MI, Quality, Regulatory, Supply)., • Maintain inspection readiness for PV, including evidence of training, reconciliations, oversight metrics, and documented controls. Quality Leadership (GxP / GDP / QMS) • Oversee the UK Pharmaceutical Quality System (QMS) and ensure it is maintained, inspection-ready, and appropriate for company maturity and growth., • Ensure effective governance of deviations, CAPA, change control, complaints, recalls, supplier qualification, audits, training compliance, and documentation., • Provide senior oversight of Good Distribution Practice (GDP) and quality aspects of supply chain operations, including third-party logistics, wholesalers, and vendors., • Ensure quality agreements/technical agreements are in place, maintained, and operationalised., • Oversee Quality Management Review (QMR) with meaningful KPIs, trending, and documented actions. Regulatory Affairs Leadership • Oversee regulatory strategy and operational delivery for the UK portfolio (e.g., marketing authorisations, variations, renewals, labelling/SmPC/PIL maintenance), • Ensure regulatory intelligence is captured and communicated; interpret new/updated regulatory requirements and implement changes., • Ensure promotional and non-promotional materials meet regulatory requirements and support cross-functional approval processes., • Maintain strong working relationships with MHRA and other relevant bodies (as appropriate), ensuring timely, high-quality interactions and responses. Compliance, Risk Management & Inspection Readiness • Act as the UK point of accountability for GxP compliance, ensuring clear ownership of compliance controls and rapid remediation where gaps are identified., • Lead readiness planning and execution for MHRA inspections and internal audits across PV/Quality/Regulatory, including mock inspections where appropriate., • Ensure effective documentation management and evidence generation aligned to regulatory expectations and internal standards., • Oversee the maintenance of a compliance risk register for the UK affiliate; ensure risks are assessed, mitigated, and monitored. People Leadership & Cross Functional Working • Lead, coach and develop the Regulatory Affairs Manager, Head of Pharmacovigilance and Quality Manager; set clear objectives and support performance and development., • Build team capability and succession plans suitable for a scaling affiliate., • Ensure training needs analysis, role-based training compliance, and ongoing capability uplift across the affiliate (not only within the function)., • Partner with Medical, Commercial, Supply Chain, Market Access, Marketing, and Finance to embed compliant processes into day-to-day operations., • Provide pragmatic guidance to enable speed-to-market while maintaining robust controls., • Work closely with global teams to ensure local needs are understood, appropriately prioritised, and delivered. Qualifications and experience • Degree in a relevant discipline (e.g., Pharmacy, Life Sciences) or equivalent experience., • Significant leadership experience across at least two of the following: Quality, Regulatory Affairs, Pharmacovigilance, with strong working knowledge of the third., • Proven experience operating within a regulated UK pharma environment, including MHRA-facing responsibilities and inspection readiness., • Demonstrated experience building/optimising systems and processes in a growing organisation (scale-up mindset)., • Strong knowledge of GxP expectations relevant to an affiliate (e.g., PV compliance, GDP/QMS, regulatory maintenance)., • Track record of managing and developing teams, with successful cross-functional influence at senior levels. Company benefits • Competitive salary, • Annual performance bonus, • Pension contributions, • Private medical insurance, • Income protection & life assurance, • 25 days’ annual leave, plus 3 additional days between Christmas and New Year EXE-E/INP-CORP-2782-v1; March 2026