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  • Supervisor
    Supervisor
    hace 25 días
    £13 por hora
    Jornada completa
    London

    Job Overview We are seeking an experienced and motivated Supervisor to oversee daily operations within our hospitality or food service establishment. The ideal candidate will possess strong leadership skills, a solid background in food preparation and kitchen management, and the ability to supervise and motivate a team. This role offers an opportunity to lead a dynamic team, ensure high standards of food safety and quality, and contribute to the overall success of our establishment. Duties Supervise and coordinate the daily activities of staff, including chefs, servers, and kitchen assistants Oversee food preparation and ensure adherence to recipes, presentation standards, and hygiene regulations Manage team schedules, delegate tasks effectively, and monitor performance to maintain high service standards Ensure compliance with food safety regulations and uphold cleanliness within the kitchen and service areas Assist in training new staff members in food production, safety procedures, and customer service protocols Monitor stock levels, place orders for supplies, and manage inventory efficiently Resolve customer complaints promptly and professionally to maintain excellent guest relations Collaborate with management to develop menu offerings and optimise operational efficiency Requirements Proven supervising experience within a restaurant, hotel, or hospitality environment Strong background in food preparation, cooking, and kitchen operations Knowledge of food safety standards and best practices in food production Excellent leadership skills with the ability to motivate and manage a diverse team Experience in restaurant service, hospitality, or barista roles is advantageous Good organisational skills with the ability to multitask effectively under pressure Strong communication skills and a professional demeanour Relevant culinary or hospitality qualifications are preferred but not essential This position offers an engaging environment for individuals passionate about culinary arts and team leadership. We value dedication, professionalism, and a commitment to delivering exceptional guest experiences. Job Types: Full-time, Part-time Benefits: Company pension Employee discount Work Location: In person All analytics data provided here is for informational purposes only and Indeed does not guarantee its accuracy. Values shown may deviate from the actual charges. Indeed reserves the right to adjust the information shown here or change the method of measuring such figures at any time. This information does not constitute a contract.

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  • Creative Programme & Studio Operations Director
    Creative Programme & Studio Operations Director
    hace 1 mes
    £46000–£50000 anual
    Jornada completa
    London

    SOC Code: 1255 – Managers and directors in the creative industries Location: 76 Druid St, London SE1 2AN Job Type: Permanent, Full-time Hours: 37.5 hours per week (rota basis including some evenings and weekends) Salary: £46,000 per annum Start Date: As soon as possible About Token Studio Token Studio is an independent creative experience studio based in Bermondsey. We deliver pottery wheel workshops, ceramic painting sessions and other hands-on creative experiences for individuals, private groups and corporate bookings. Our focus is high-quality, well-run sessions in a welcoming and structured studio environment. As we grow, we are appointing a Creative Programme & Studio Operations Director to take responsibility for programme delivery, operational standards and team leadership. The Role This is a senior operational position responsible for ensuring that all creative sessions are delivered safely, consistently and to a high standard. The role combines programme oversight, people management and studio operations. Key Responsibilities • Lead and oversee the delivery of all studio workshops and creative programmes, • Develop structured session formats, delivery standards and operating procedures, • Manage scheduling, staffing and studio capacity planning, • Line manage workshop facilitators and studio staff, including recruitment, training and performance oversight, • Ensure compliance with health & safety requirements and risk management procedures, • Oversee stock control, materials procurement and equipment maintenance, • Monitor service quality, manage customer feedback and implement operational improvements, • Minimum 3 years’ experience in creative operations, workshop delivery management, arts venue management or similar, • Demonstrable experience managing staff or facilitators, • Experience establishing or maintaining operational procedures (SOPs), • Strong organisational and problem-solving skills, • Ability to work evenings and weekends as part of a rota, • Experience within creative workshops, arts organisations or experiential businesses, • Health & Safety training or relevant compliance experience, • Background in programme or event managemenT

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