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About the job Company Description We are looking for a passionate Restaurant General Manager to be part of our team for The Hoxton, Shepherd’s Bush. The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London. Chet’s: A Thai-Americana spot combining the fragrant flavours and smoky textures of Thailand and the surrounding region with comforts from the classic American diner in the heart of Shepherd’s Bush. Job Description What you'll do... Reporting to our Director of F&B you will be responsible to provide a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated. Lead a large, dynamic FOH team Drive innovation and create a culture of service excellence Have a firm grip on the costs of the restaurant, from labour through to always striving to find efficient solutions whilst maintaining the quality and integrity of the product Both guest and team experience will be at the heart of all you do. You’ll lead your team by example, keeping them involved and motivated; helping them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you for leadership. Qualifications What we're looking for… Ideally 2+ year experience in a similar Restaurant Manager role in a busy, bustling environment Proven track record managing a large FOH team A true passion for service whilst maintaining the integrity of our brand standards Managerial skills to achieve budgeted KPI’s in labour, COS% and OPEX Individuals. You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get shit done You’re up for doing things differently and trying (almost) everything once If we got stuck in a lift together, we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional Information Whats in it for you.... Competitive salary 25 days holiday (plus bank holidays), pension and life insurance Hox Hero and Nifty fifty rewards for going the extra mile and living our values Food on us during your shift Enjoy a free night at The Hoxton and a meal for two when you first start with us Excellent discounts across the global Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Plenty of opportunity to progress and change it up while you’re with us – we’re growing quickly and globally and are part of a diverse family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Time off to volunteer with one of our partner charities An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! Pay if forward, refer a friend and get a bonus on us Department: F&B Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanour. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.
Job Title: Head Kitchen Porter Reporting to: CPU Manager/MOD Location: CPU Job Holder: Job Profile The main purpose of this role is to ensure the CPU is always clean, safe and presentable, maintaining Bread and Truffle, Food Safety and Health & Safety standards. Please note that this role requires, due to its nature, good level of Physical strength and endurance. This post involves carrying and washing equipment and packaging up to 25kg, multiple bending and twisting. All necessary PPE will be provided. Responsibilities: General Cleaning Organising work, working schedule and delegating tasks to Kitchen Porters Ensure kitchen areas are always kept clean and tidy Check and clean all public areas and ensure constant supply of soap, toilet tissue and paper towels at all times. Operate the wash up area, ensuring a sufficient supply of utensils/equipment, like chopping bords, knives, oven trays, delivery and storage boxes Ensure that all working/production surfaces are clean before and after production shift of certain departments Ensure correct cleaning materials are used to clean equipment Collect and dispose correctly of rubbish as required, including paying attention to agreed weights or volumes allowed and any recycling procedures followed Deliveries Assist with checking of deliveries into the CPU and recording temperatures correctly onto electronic system used Store deliveries in the appropriate areas adhering to correct stock rotation principles (FIFO – first in, first out) Cleaning Materials and Equipment Ensure adequate levels of cleaning materials Ensure sufficient stock of PPE is always available for use Inform Manager of cleaning product order requirements and place the order on the system after approval Report any equipment or property defects to Manager Organise laundry storage and regular exchange of clean/ dirty uniform Hygiene/Health & Safety Adhere and periodically revise cleaning schedule and ensure duties are completed efficiently Wear the correct uniform and ensure that company hygiene and health & safety standards are always adhered to All necessary forms filled and uploaded on Alert 65 accordingly Teamwork Assist rest of team, including bakers in the kitchen where necessary Attend work on time to ensure the smooth running of the shift Key Performance Indicators Cleanliness of working area – internal audits Appearance, timekeeping and attendance Appraisal feedback Feedback from other staff members Availability of utensils and cleanliness of equipment and areas during service Stock rotation and storage Essential Skills & Knowledge · Good organisational skills · Ability to prioritise tasks · Ability to multitasking · Good knowledge of cleaning products and uses · Basic computer literacy skills · COSSH training – will be provided · Food safety lvl2 – will be provided Personality Characteristics · Polite and helpful · Hardworking · Self-motivated · Team player · Eye for detail Level of Experience · 2 years. Qualifications · COSSH – will be tailored and provided by employer
Sous Chef – Italian Restaurant All Day Dining – Italian Restaurant Kings Cross Located in the heart of Kings Cross is our all-day dining eatery Spagnoletti. Our Italian inspired restaurant aims to create quality dishes from humble ingredients that honour the authentic Italian cuisine, while also demonstrating the creativity and distinctive style of Spagnoletti and our new Chef Patron, Adam Simmonds. As one of the nations culinary talents, Simmonds is bringing to Spagnoletti the unmatchable skills gained from working under Raymond Blanc at Le Manoir aux Quat’Saisons, as well as expertise and knowledge acquired at his first Michelin Star restaurant Ynshir Hall along with his second at Adam Simmonds at Danesfield House. We are looking for an experienced Sous Chef, a well organised & strong person, experienced with Italian cuisine and capable to deal with high volume, to work alongside Simmonds and the team. The Sous will need to be able to maintain the smooth running of the kitchen alongside the Head Chef following instructions from Chef Patron. We are looking for someone on a Senior Level experienced within the role in a similar environment for at least 2/3 years - it is essential to be experienced with fresh & seasonal produce, pasta making, and have a stable career path, to be considered. The ideal candidate will: · Ensure the consistent smooth running of the back of house department. · Develop a menu alongside the Head Chef and Chef Patron. · Ensure effective control of stock purchasing, receipt, storage, preparation, and service with regard to quality, quantity, and safety. · Maintaining a high level of food quality and production. · Ensure that the food operations are controlled in a manner that reaches the desired cost of sales and maximising potential and optimising resources. · Ensuring the security of all foods, chemicals, and equipment by maintaining procedures laid down by the Health and Safety Policy. · Organise orders. · Complete the staff rotas. · Ensure all Training & Development is completed together with health & safety regulations. If you are looking for a forward thinking, contemporary, and genuine company, then look no further. Apply now to begin your journey with us.
PRS Jobs are currently recruiting a Head Chef to join our prestigious client based in a college. You will be responsible for the kitchen operation, cost efficiency and production of innovative quality food/menus in line with agreed budgets to improve sales. This is a full time position, 40 hours per week, Mon-Friday term time only, with an additional 2 weeks work. Total working weeks 39 for the year. Shift between 07:00 and 15:30. Free meals on duty, parking on-site. You will have access to MyStaffShop - which includes 100's of discounts, including savings on your weekly supermarket shop and weekend treats. We also offer a company package including life assurance, pension contributions, generous holiday entitlement with the option to buy more, and many more perks. You will also be joining a great team, with fabulous career prospect and could lead to all sorts of opportunities – we LOVE to promote from within. We are passionate about developing our people and over training and development. We also offer apprenticeship schemes, so that your learning journey can continue. A day in the life of a Head Chef Trains and leads culinary and kitchen employees to use standard methodology food production technique and ensure quality in final presentation of food. Provides ongoing mentoring on food production and food quality and training with respect to safety awareness. Rewards and recognises employees. Maintains all staff records including training records, shift opening/closing checklists and performance data. Computer literate. Multi-tasking as well as ability to simplify the agenda for the team. is essential Identifies the training needs of staff and carries out the relevant training in new procedures, methods of working or use of new equipment and cleaning products. Implement any new company policy decisions and train staff accordingly. Capability to develop innovative solutions in the most financially efficient way possible. Develops and maintains effective client and customer rapport for mutually beneficial business relationship. Aggregates and communicates regional culinary and ingredient trends. Empowers team to deliver excellence in customer service. Investigates concerns and respond to needs relating to the catering service and takes corrective action. Full compliance with Operational Excellence fundamentals: managing waste, standard menus, recipes and ingredients through handling customer driven menus and labour standards. Understands end to end supply chain and procurement process and systems, ensures only authorised suppliers are used. You will be set up for success if you have: NVQ Levels 1 & 2 in culinary skills. Clean Enhanced DBS. Experience in a similar educational environment. Can do attitude with a willingness to learn. Pro active in attitude.
MeetingRoomz is a dynamic and innovative company dedicated to revolutionise future of work. We're looking for a passionate and creative Marketing and Communication Executive to join our team and play a key role in driving our brand, communication, and content strategy. ** Role Overview:** The Marketing and Communication Executive will lead the development and execution of our marketing, branding, and public relations initiatives. This multifaceted role demands expertise in creating impactful campaigns, producing engaging multimedia content, and building relationships with media and external stakeholders. ** Key Responsibilities:** Marketing Strategy Develop and implement a comprehensive multi-channel marketing strategy. Identify and execute viral growth opportunities for brand visibility. ** Podcast and Multimedia Production** Plan, produce, and edit podcasts, videocasts, and interviews. Develop compelling storytelling formats tailored to target audiences. ** Public Relations** Write and distribute engaging press releases and articles. Cultivate relationships with journalists, bloggers, and influencers. Actively seek media coverage to enhance brand recognition. Brand Development Define and evolve the brand identity to resonate with core audiences. Monitor market trends to inform branding efforts and ensure relevance. Content Creation Craft high-quality communication materials, including blogs, newsletters, social media posts, and thought leadership pieces. Ensure consistent messaging and tone across all channels. ** Technical Skills:** Significant experience working in a video creation role for a direct-to-consumer brand, across social media (TikTok, Meta, YouTube) and broader content channels. Previous experience working collaboratively in the content creation process. Solid experience using Premiere Pro, Photoshop, and After Effects for video editing and content creation. A background working with high-quality video and audio using professional cameras and recording equipment, as well as experience recording and editing from mobile. Creativity and a strong desire to bring ideas to the table and see them through to fruition. What We’re Looking For: Proven experience in marketing, communications, or a related role. Strong storytelling and content development skills. Hands-on experience with podcast or video production tools and platforms. Knowledge of media relations and PR best practices. Creative mindset with the ability to execute innovative branding strategies. Excellent organizational and project management skills. Strong interpersonal skills to build and nurture relationships. ** What We Offer:** A flexible hybrid work environment that fosters work-life balance. A competitive salary package commensurate with experience and expertise. Opportunities for professional growth and career development. A supportive and collaborative team culture. How to Apply: If you're excited about the opportunity to shape impactful narratives and amplify our brand, we'd love to hear from you. Please submit your resume, portfolio, or samples of relevant work
Join Our Team at O'Ver! At O'Ver, we take inspiration from the Neapolitan dialect, where "O'Ver" means "Truth." This philosophy guides everything we do, especially in our cuisine: authentic, delectable, and healthful dishes made fresh daily. Our menu celebrates Italian culinary traditions. We meticulously source ingredients from small, independent Italian producers and prioritize premium local suppliers. From traditional Neapolitan wood-fired pizzas to Gragnano pasta, fresh seafood, and locally sourced meats, every dish is a testament to Italian culinary heritage. For our vegetarian and vegan guests, we offer bespoke options crafted with the same care and passion. With restaurants in London Bridge and Piccadilly Circus, and a new venue on the way, O'Ver is growing, and we are looking for exceptional talent to grow with us! Position: Chef de Partie We are seeking a professional Chef de Partie with minimum of 3 years of relevant experience who shares our love for Italian cuisine, culture, and the art of hospitality. What We’re Looking For: Proven experience in a similar role Strong knowledge of Italian products, ingredients, and culinary traditions - A flair for meeting guest requests with grace and professionalism - Fluency in spoken and written English - Outstanding interpersonal and communication skills - The ability to execute tasks promptly and meet deadlines - A genuine passion for hospitality and hosting What You’ll Do: - Manage your section efficiently - Prepare food to the highest standards - Follow the direction of the Head Chef - Maintain excellence during busy service periods - Adhere to company standards and protocols - Multitask effectively while delivering precision Benefits of Joining O'Ver: - Competitive salary - 50% discount on all purchases (including beverages) after probation - Complimentary well-being programs, including yoga, Pilates, and gym classes - 28 days of paid annual leave, plus additional birthday leave - Free staff meals - Access to training programs and internal competitions - Participation in our "O Ver Hero" Employee of the Month scheme - Length-of-service bonus scheme Apply Today! If you’re a talented Chef de Partie ready to embrace a challenge, we want to hear from you. Join us at 'O Ver, where we believe in one simple truth: "EAT TO BE HAPPY."
Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! ** Key Responsibilities:** ** Leadership & Team Management:** - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues Operational Management: - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. ** Sales & Financial Performance:** - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: Competitive hourly rate: £13.00 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. Recognition programmes such as “Champion of the Month.” Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Hourly rate: £13.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Number of covers: approx. 800 daily Type of contract: permanent full-time, working 45 hours a week About us Since 2011, Granger & Co. has been bringing the best of Australian spirit in food and service to the London hospitality scene. Sunny, easy-going, and always generous, in terms of what we serve and how we serve it, Granger & Co. food is fresh, colourful and light, full of energy and vitality. We use seasonal ingredients infused with Australian flair, as well as European and Asian flavours, no matter the time of day. Who you are: · A passionate approachable individual · Someone who can organise themselves and their team on a busy demanding shift · An inspiring individual who raises the bar in delivering beautiful food to our guests · You will have a genuine desire to work with delicious, fresh produce and independent suppliers · Previous experience in an all-day dining restaurant, preferred · Hungry to step up to the next level A little about the role: · You will be managing the day to day running of the kitchen · Leading training for the whole restaurant in season menu changes · With support from the Head Chef and Group Head Chef, complete daily office duties such as ordering and managing the rota · You will be responsible for leading and motivating our kitchen team Some of our great benefits: · A real work-life balance - the role allows flexibility in hours. · After two years of employment, an additional day of holiday per year of service. · Mental Health First Aid Training with Kelly’s Cause. · Free access to Health Assured’s employee assistance programme. · All meals are included while you’re at work; which are fresh and wholesome · A generous 50% staff discount at all five Granger & Co. restaurants; · Cycle to work scheme (subject to eligibility). · Enhanced Maternity Pay (subject to eligibility). Our diversity and inclusion ethos We strive to run happy teams – working productively together, forever learning and aspiring – where everyone is given the chance to share their voice and input into what we do. We endeavour to promote a working environment that values employees as individuals, and value greatly the benefits that these principles bring to our daily practice. We hope you are as excited as we are by this opportunity and look forward to receiving your application.
Job Type: Part-time/ Full time (Flexible Hours) Expected hours: Part-time/ Full-Time Pay: £11.44 per hour Additional pay: Commission per enrolled student and bonus on reaching target. Experience: No experience required. However, priorities for Ukrainian, Romanian, Italian and East European nationals. Job Overview: We are seeking talented officers to join our marketing team in London/ Manchester/ Leeds/ Birmingham and others cities. The ideal candidate will have passion for student recruitment, posting adverts in social media platforms, marketing and sales. Remote work: Except London, other locations. Duties:- Recruit students for our partnered institutions through online and offline marketing. Understand our product and service, Consult students, contact leads and convert. Support our students and admin team. Skill required Communication, Negotiation, Recruitment, consultancy, marketing and social media posts. - Strong/moderate communication skills to engage with candidates effectively - Experience in social media management for recruitment purposes and lead generation.
About the job Company Description We're looking for a Floor Manager to join our restaurant team in Chets at The Hoxton, Shepherd's Bush. The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London. Chet’s: A Thai-Americana spot combining the fragrant flavours and smoky textures of Thailand and the surrounding region with comforts from the classic American diner in the heart of Shepherd’s Bush. Job Description What you’ll do… Ensure the restaurant/bar area are H&S compliant for each shift Run the daily briefing for the restaurant/bar team Coordinating and running the reservations system Drafting Floor plan based on covers Supporting the Restaurant AGM with Food & Beverage stock; ordering, stock counts Support the Restaurant AGM on training of wine, food and beverage menus Cash handling and daily reporting of revenues as per hotel SOP’s Responsible for the service on the floor and bar Responsible for the safe opening and closing of the restaurant Working with the culinary team on menus, service and product availability Qualifications What we’re looking for… A natural at leading and managing others, you lead by example and create an environment where your team can be their best self Individuals. You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get stuff done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What’s in it for you… Competitive salary + participation in the TRONC scheme 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Housekeeping The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
We are looking for an enthusiastic, ambitious and experienced chef to fill the position of Sous Chef and joining the kitchen team at Baccalà. We are keen to hear from those with a passion for seafood, wine and hospitality and are willing to learn, grow and share experience within a passionate team. You will work closely and report to the Head Chef, to deliver a healthy business and to support and develop the kitchen team and product. This role requires a previous experience of minimum 2 years at Sous or Senior cdp level, within a similar restaurant, ensuring that you have a comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards. knowledge of Italian Cuisine is an advantage. A good level of spoken and written English is essential for the role. Organization and time management skills are essential. Advanced computer skills. Customer service skills Sunday + Monday fixed weekly OFF Located in central London, near London Bridge Birthday paid off + complimentary dinner at the restaurant Outstanding quality staff meals during the shift Regularly planned food, wine and extra virgin olive oil trainings WSET sponsored courses Great career opportunity within a growing brand Exciting and talented young kitchen team Producers, suppliers and markets regular visits
Job duties: Develop Growth Strategies: Create and execute strategies that drive financial performance and enhance customer satisfaction by expanding Persona Beauty's presence in the beauty and personal care industry. Prioritize innovative nail and eyelash products to secure a competitive edge. Market and Consumer Insights: Conduct comprehensive market research to identify emerging opportunities in the European beauty sector. Analyze customer behavior and preferences to inform strategic marketing initiatives and product development. Strategic Client Engagement: Build strong relationships with prospective and existing clients, distributors, and strategic partners through regular communication and meetings. Focus on identifying business opportunities and fostering collaboration. Brand and Product Promotion: Champion Persona Beauty's product portfolio by developing marketing campaigns that emphasize the quality, sustainability, and innovation of its beauty solutions. Align promotional efforts with client and market needs to maximize impact. Sales and Contract Management: Oversee the drafting, negotiation, and management of sales contracts, ensuring adherence to legal standards and company policies while driving revenue growth. Sales Performance Tracking: Monitor and analyze sales data, including revenue trends and invoice records, to provide actionable insights for business decision-making and ensure alignment with company goals. Customer-Centric Feedback and Support: Manage customer feedback channels and provide exceptional after-sales support. Use insights from customer experiences to improve satisfaction and strengthen brand loyalty. Customer Relationship Management: Develop and maintain strong, long-term relationships with clients by anticipating their needs, incorporating feedback into strategies, and enhancing overall customer retention efforts. Team Leadership and Development: Lead, train, and mentor junior team members in marketing and customer relationship management to ensure alignment with Persona Beauty's values and objectives. Inspire a high-performance culture within the team.
Greeted guests in a friendly manner as they entered the store and informed them about daily coffee and food specials. Took customer orders and entered them into the point-of-sale system. Created coffee and other beverages and prepared food products. Kept the restaurant, line, and backroom clean and tidy at all times. knows latte art, and coffee machine calibration.
Job Description: We are seeking an enthusiastic and experienced Assistant Manager. You will fully support and assist the Store Manager, making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! ** Key Responsibilities:** ** Leadership & Team Management:** - Support the Store Manager in leading, training, and developing your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager, responsible for the smooth running of the shop, managing the team and raising any issues Operational Management: - Support the Store Manager in all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. ** Sales & Financial Performance:** - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Shift Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: Competitive hourly rate: £14.00 per hour Opportunities for career advancement and professional development. Complimentary meal during full shifts. Generous employee discounts. Referral programme with potential to earn up to £250. Company pension. 28 days of holiday. Eligibility for the Store Bonus Scheme. A dynamic, supportive, and fun work environment. Recognition programmes such as “Champion of the Month.” Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Hourly rate: £14.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Job Advertisement for Account Manager at Jamp Okoms Drylining Ltd An exciting opportunity has arisen to represent our products in front of the trade. We are looking for someone with social and digital experience who can hit the ground running and lead the day to day on accounts. For someone who can not only manage their existing accounts, but also bring in new ideas and improve existing processes. For example, a standard process template for on boarding new clients and managing timescales for each client for catch up meetings / reviews. Position: Account Manager Location: 57 Walton Road, London, E12 5RF Job Type: Full-Time, Permanent Salary: Up to £39,000.00 - £40,000.00 dependent on experience. Responsibilities: • Work on collaborative marketing campaigns • Work closely with our Credit and Account Management teams to improve conversion rates and broker satisfaction • Lead Client contact across a range of marketing programs - maintaining established client relationships, developing more recently acquired client relationships - quickly winning their trust • Help to manage and develop a small team to innovate and take a solution-based approach to challenges • Supporting in other areas of the branch as required • Day to day running of client accounts and activities, join on bi-weekly meetings and come with a great working knowledge of current affairs and politics • Managing existing clients and providing them with excellent customer service • To achieve set activity & billing targets while also delivering on agreed objectives • To generate success from sales calls • To ensure all processes and compliance procedures are followed About you: • Previous account management experience • Excellent communication skills • To be able to build strong work relationships • You must have experience working with accounting/financial information • Degree level education or equivalent / relevant work experience • The ability to work individually and as a team
As a customer service manager, you'll make sure that the needs of customers are being met or exceeded. Your aim is to provide and promote excellent customer service throughout the organisation you work for. You'll manage the customer service team, making sure that service standards are being met and problems are resolved. You may work at various levels, from head office to the front end of the business. As a customer service manager, you'll need to: - provide help to customers using your organisation's products or services. - Communicate courteously with customers by telephone, email, letter and face-to-face. - Investigate and solve customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants. - Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill. - Issue refunds or compensation to customers. - Keep accurate records of discussions or correspondence with customers. - Analyse statistics or other data to determine the level of customer service your organisation is providing. - Produce written information for customers, often involving the use of computer packages and software. - Write reports and analyse the customer service that your organisation provides. - Develop feedback or complaints procedures for customers to use. - Improve customer service procedures, policies and standards for your organisation or department. - Meet with other managers to discuss possible improvements to customer service. - Manage staff recruitment and appraisals - depending on the size of the organisation these tasks may be carried out by human resources. - Train staff to deliver a high standard of customer service. - Lead or supervise a team of customer service staff. - Learn about your organisation's products or services and keep up to date with changes. - Keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.
We are on a look out for a skilled CDP to join our newly opened Aegean restaurant in the heart of Soho - Counter Soho. What You’ll Do: ● Assist the Head Chef in preparing, cooking, and presenting high-quality dishes according to the restaurant’s standards. ● Oversee a specific section of the kitchen, ensuring all dishes are prepared efficiently and to the highest standards of taste and presentation. ● Coordinate with the kitchen team to ensure smooth operation during service periods. ● Maintain cleanliness and organisation in the kitchen, adhering to all food safety and hygiene standards. ● Monitor stock levels and assist in ordering ingredients and supplies as necessary. ● Assist in menu planning and development, offering creative input and suggestions for new dishes. ● Handle any special dietary requirements or guest requests with attention to detail and professionalism. ● Ensure compliance with health and safety regulations at all times. ● Collaborate with the Head Chef and other team members to maintain a positive and productive work environment. What We’re Looking For: ● Proven experience as a Chef de Partie or similar role in a busy kitchen environment. ● Culinary qualifications or relevant training from a recognized culinary institution. ● Strong knowledge of kitchen procedures and best practices. ● Excellent communication and teamwork skills. ● Ability to work efficiently under pressure and in a fast-paced environment. ● Attention to detail and a passion for delivering exceptional food quality. ● Flexibility to work evenings, weekends, and holidays as required. ● Knowledge of food safety and hygiene regulations. Why Join Us: ● Opportunity to work in a creative and supportive environment where your input is valued. ● Potential for career growth and development within our expanding company. ● Competitive salary, plus benefits such as WPA cash plan insurance , Hospitality Rewards , Free lunch at work, Refer a Friend scheme ● The chance to be part of a passionate team that prides itself on delivering exceptional dining experiences.
The role of Project Coordinator involves providing essential support to Account Managers (AMs) and Sales Managers (SMs) to deliver outstanding client service within the Sales Team. Key responsibilities include preparing precise and timely quotes, coordinating with suppliers to obtain pricing and necessary product information, and ensuring compliance with industry regulations. Success in this role requires exceptional organizational skills and keen attention to detail to manage project-related tasks effectively and efficiently. Key Responsibilities: Quoting: - Prepare, update, and revise quotes with accuracy and in a timely manner. - Interpret handover instructions with precision, ensuring a clear understanding of project requirements and expectations. - Collaborate with AMs and SMs to analyse customer schedules and finalize quote specifications when necessary. - Coordinate with suppliers to gather product pricing and technical details on feasibility and suitability. - Maintain clear and proactive communication with AMs and SMs to inform them of critical updates, delays, or missing information. - Ensure all communications and quote-related documentation are properly organized and accessible. - Actively follow up with suppliers, AMs, and SMs to minimize delays in project timelines. Other Sales Support Tasks Include: - Prepare and organize Operations & Maintenance (O&M) documents, including: Product Data Sheets, Fire-Resistance Certificates, Upholstery Care Guidance. - Develop Box Labelling Instructions for specific projects to assist the purchasing team. - Prepare finish swatches and showroom samples for meetings / project sign-offs. - Check product lead times and stock availability when required for project planning. Skills and Qualifications: - Strong organizational and multitasking abilities. - High attention to detail and accuracy in all tasks. - Excellent communication and interpersonal skills to liaise effectively with internal teams and suppliers. - Ability to work under pressure and meet deadlines.
About Us: The Golden Anchor is a renowned gastro pub in the heart of Nunhead, known for its unique fusion of traditional British pub food and bold, vibrant Caribbean flavors. We are proud of our Caribbean roots, offering our guests an unforgettable culinary experience in a warm and welcoming environment. With a passion for food and community, The Golden Anchor has become a local favorite, blending the best of both worlds in our cuisine. Role Overview: We are seeking a talented and passionate Chef de Partie to join our kitchen team at The Golden Anchor. In this role, you will be responsible for running a specific section of the kitchen, ensuring the highest standards of food preparation, presentation, and service. Working closely with our Head Chef, you will help deliver dishes that celebrate both British pub classics and Caribbean-inspired creations. If you have a love for dynamic, flavorful cooking and want to be part of a diverse culinary team, this could be the perfect role for you. Key Responsibilities: • Prepare and Cook: Oversee a designated section of the kitchen (e.g., grill, sauté, or garnish), preparing high-quality dishes with attention to detail and consistency. • Caribbean-Inspired Dishes: Assist in creating and perfecting Caribbean-influenced dishes, bringing a taste of the islands to our menu. • Menu Development: Contribute to menu development with creative ideas that align with our Caribbean and British gastro pub theme. • Maintain Standards: Ensure that all food is prepared to the highest standards of quality and presentation, maintaining the pub’s reputation for excellent cuisine. • Team Collaboration: Work closely with the Head Chef and other kitchen staff to ensure smooth kitchen operations, particularly during busy periods. • Health & Safety: Adhere to all food safety and hygiene regulations, ensuring your section operates in line with health and safety standards. • Training & Mentorship: Support junior kitchen staff in their development, offering guidance and sharing your knowledge to maintain a positive team environment. • Stock Management: Assist with ordering and managing stock levels for your section, minimizing waste and ensuring the kitchen runs efficiently. What We’re Looking For: • Previous experience as a Chef de Partie or a similar role in a fast-paced kitchen. • Strong knowledge of British pub food, with an enthusiasm for Caribbean flavors and cooking techniques. • A passion for creating high-quality dishes with a focus on flavor, presentation, and consistency. • Ability to work well under pressure and handle a busy kitchen environment with professionalism. • Excellent communication and teamwork skills, contributing to a positive and productive kitchen culture. • Strong attention to detail, particularly in food preparation, portion control, and plating. • An understanding of food safety and hygiene practices, with relevant certifications (preferred but not essential). What We Offer: • A competitive salary with opportunities for progression within the kitchen team. • A vibrant and supportive working environment in a beloved local pub with a rich cultural heritage. • The chance to develop and showcase your skills, especially in Caribbean-inspired cuisine. • Staff discounts on food and drink, plus a share of tips. • The opportunity to be part of a community-focused pub with a loyal customer base. If you’re a skilled chef with a passion for both Caribbean and British cuisine and you’re eager to make your mark in a vibrant gastro pub, we’d love to hear from you! The Golden Anchor 23 Evelina Rd, Nunhead, London SE15 2DX
Position: Floor Manager Brief We are looking for a Floor Manager to lead all aspects of our business. The job is based in our restaurant at ALL SEASONS CATERING LIMITED( 7-8 Bow Street, London, WC2E 7AH ). You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Responsibilities · Coordinate daily Front of the House and Back of the House restaurant operations · Deliver superior service and maximize customer satisfaction · Respond efficiently and accurately to customer complaints · Regularly review product quality and research new vendors · Organize and supervise shifts · Appraise staff performance and provide feedback to improve productivity · Estimate future needs for goods, kitchen utensils and cleaning products · Ensure compliance with sanitation and safety regulations Requirements and skills: · Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospital Manager or similar role · Proven customer service experience as a manager · Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff · Familiarity with restaurant management software · Strong leadership, motivational and people skills · Acute financial management skills The successful candidate will be offered up to £40,500. The closing date for the application is 16 December 2024.
La Maison Ani is a celebration of love and food a stone's throw from Sloane Street and situated in Jumeirah Carlton Tower, bringing the timeless allure of France to Knightsbridge, London. To provide guests with an exceptional experience through the provision of seamless and warm service in the restaurant and bar areas. The Bartender is ultimately responsible for the entire guest experience in the bar as the beverage production, quality, and dispensing of all drinks going to the bar and restaurant. The Bartender will have the support of a Barback in order to achieve this. From ordering to recommendations, service detailing and situation handling, the Bartender will, as well, have the support of the Head Bartender and Bar Manager at their disposal in order to deliver an optimum guest experience.
About the Role We are seeking an experienced Store Manager with a strong sales orientation to lead our street food store in a vibrant, high-footfall Mayfair location. This hands-on role requires managing daily operations, overseeing staff, and driving sales to achieve financial targets. Responsibilities Operational Management: Oversee daily store operations to ensure efficiency and high service standards. Team Leadership: Recruit, train, and supervise staff, fostering a positive and productive work environment. Sales Focus: Implement strategies to drive sales growth and meet revenue targets. Customer Service: Ensure exceptional customer experiences to maintain and grow our customer base. Compliance: Adhere to health and safety regulations and company policies. Requirements Proven experience in hospitality management. Strong leadership and team management skills. Excellent communication and problem-solving abilities. Demonstrated ability to drive sales and achieve targets. Ability to work on-site and lead by example. What We Offer Competitive salary with performance-based sales bonus. Opportunity to manage a dynamic store in a bustling area. Supportive environment with opportunities for professional growth. If you're ready to take on this exciting challenge and contribute to our store's success, we'd love to hear from you!
Number of covers: approx. 600 daily Type of contract: permanent full-time, working 45 hours a week About us Since 2011, Granger & Co. has been bringing the best of Australian spirit in food and service to the London hospitality scene. Sunny, easy-going, and always generous, in terms of what we serve and how we serve it, Granger & Co. food is fresh, colourful and light, full of energy and vitality. We use seasonal ingredients infused with Australian flair, as well as European and Asian flavours, no matter the time of day. Who you are: · A passionate approachable individual · Someone who can organise themselves and their team on a busy demanding shift · An inspiring individual who raises the bar in delivering beautiful food to our guests · You will have a genuine desire to work with delicious, fresh produce and independent suppliers · Previous experience in an all-day dining restaurant, preferred · Hungry to step up to the next level A little about the role: · You will be managing the day to day running of the kitchen · Leading training for the whole restaurant in season menu changes · With support from the Head Chef and Group Head Chef, complete daily office duties such as ordering and managing the rota · You will be responsible for leading and motivating our kitchen team Some of our great benefits: · A real work-life balance - the role allows flexibility in hours. · After two years of employment, an additional day of holiday per year of service. · Mental Health First Aid Training with Kelly’s Cause. · Free access to Health Assured’s employee assistance programme. · All meals are included while you’re at work; which are fresh and wholesome · A generous 50% staff discount at all five Granger & Co. restaurants; · Cycle to work scheme (subject to eligibility). · Enhanced Maternity Pay (subject to eligibility). Our diversity and inclusion ethos We strive to run happy teams – working productively together, forever learning and aspiring – where everyone is given the chance to share their voice and input into what we do. We endeavour to promote a working environment that values employees as individuals, and value greatly the benefits that these principles bring to our daily practice. We hope you are as excited as we are by this opportunity and look forward to receiving your application.