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Job description: Ya Dubai is seeking a passionate, driven, and customer-focused individual to join our established luxury fragrance kiosk at Eastgate Shopping Centre, Inverness. If you have a strong background in retail, specifically within the fragrance sector, and are eager to advance your career in a dynamic environment, this is the perfect opportunity for you! We have two part-time positions available. As a Sales Assistant, you will be key to driving sales, providing exceptional customer service, and overseeing the daily operations of the kiosk. You'll be joining a respected brand in the luxury fragrance world, where your expertise and enthusiasm for fragrances will be essential to our continued success. Key Responsibilities: • Brand Ambassador: Represent the Ya Dubai brand with passion, and develop in-depth product knowledge to share with customers., • Customer Engagement: Build connections with customers, assess their needs, and provide expert fragrance consultations to help them choose the perfect products., • Traffic Stopping: Proactively engage with passing foot traffic and confidently approach potential customers to introduce the brand and generate interest., • Sales Achievement: Work to meet and exceed weekly and monthly sales targets while ensuring a high level of customer service., • Product Expertise: Stay up-to-date on our fragrance offerings, including ingredients, benefits, and unique features, to guide customers effectively., • Store Operations: Assist with daily kiosk activities like stock management, deliveries, stocktaking, visual merchandising, and maintaining a clean and organized sales environment., • Promotions & Events: Support in-store campaigns and events to attract customers and drive sales. Experience & Qualifications: • Previous Retail Experience: Must have prior experience in retail, with a strong background in the fragrance or luxury goods sector., • Customer Service Excellence: Proven ability to deliver outstanding customer service in a fast-paced retail environment., • Sales Driven: Strong desire to achieve and surpass sales targets., • Communication Skills: Excellent verbal communication skills and the ability to build rapport with customers., • Attention to Detail: A keen eye for presentation, ensuring the kiosk is always visually appealing and well-maintained., • Basic Numeracy: Comfortable with basic math for order processing, handling cash, and stock management. What We Offer: • Full Training: In-depth training on our products and sales techniques to help you succeed in your role., • Career Growth: Opportunities for professional development and advancement within the brand., • Team Environment: Work within a friendly, supportive team focused on achieving success and maintaining high standards. If you're a motivated and passionate individual with experience in the fragrance or retail industry, we want to hear from you. Apply now to join our established team at Ya Dubai and be part of an exciting and growing brand!

Join Our Team at Ya Dubai – Eastgate Shopping Centre, Inverness Ya Dubai is on the lookout for their next Store Manager and we’re looking for a passionate, driven, and results-oriented individual to lead our team. If you have strong retail management experience, especially within the fragrance or luxury sector, and are eager to drive sales in a dynamic and growing environment, this is the perfect opportunity for you! As the Store Manager, you will take charge of all daily operations, lead a high-performing team, and ensure that our kiosk meets and exceeds sales goals. Your leadership will be instrumental in providing exceptional customer service and maintaining the high standards Ya Dubai is known for. This is a fantastic opportunity to make a significant impact in a prestigious and expanding brand. Key Responsibilities: • Sales Leadership: Take full responsibility for driving sales performance. Set, monitor, and exceed weekly and monthly sales targets for both the kiosk and team members., • Sales Strategy & Execution: Develop and implement sales strategies to maximize revenue, ensure sales targets are met, and consistently improve kiosk performance. Lead by example to inspire and motivate the team to achieve sales goals., • Team Leadership & Motivation: Lead a team of Sales Assistants, ensuring each member is equipped and motivated to meet sales targets. Provide ongoing coaching and feedback to drive individual and team success., • Customer Engagement: Oversee all customer interactions, ensuring the team delivers exceptional service. Provide expert fragrance consultations to help customers choose the perfect products, enhancing both their experience and sales., • Product Expertise: Maintain deep knowledge of our fragrance offerings, including ingredients, benefits, and unique selling points, to support sales conversations and ensure the team is fully informed., • Operations Management: Manage daily kiosk operations, including stock management, visual merchandising, deliveries, stocktaking, and maintaining an organized, clean, and inviting sales environment., • Staff Rota Management: Organize and manage staff schedules, ensuring sufficient coverage during peak times and aligning staffing levels to meet sales goals effectively., • Promotions & Events: Plan and execute in-store campaigns and promotions to attract customers and further boost sales. Drive participation in promotional events to create buzz and excitement around the brand., • Administrative & Financial Management: Oversee daily cash handling, order processing, and stock control, ensuring accurate reporting and efficient management of the kiosk’s finances. Experience & Qualifications: • Retail Management Experience: Proven experience in retail management, ideally in the fragrance or luxury goods sector, with a strong focus on meeting and exceeding sales targets., • Sales-Driven: A passion for sales with a track record of achieving and surpassing sales goals. Ability to develop and implement sales strategies to drive growth., • Leadership Skills: Strong leadership abilities, with experience managing, coaching, and motivating a team to achieve exceptional sales performance., • Customer Service Excellence: A commitment to delivering outstanding service and ensuring the team does the same to create loyal, satisfied customers., • Communication Skills: Excellent communication skills, both with your team and customers, to build rapport, motivate, and ensure the kiosk’s success., • Attention to Detail: A keen eye for visual merchandising and presentation to ensure the kiosk is always visually appealing and ready to attract customers., • Numeracy Skills: Comfortable with basic math and financial management, including cash handling and stock control. What We Offer: • Comprehensive Training: Receive in-depth product and sales training, plus leadership development to help you excel in your role., • Career Growth: Opportunities for professional development and advancement within the Ya Dubai brand., • Leadership Opportunities: Lead a passionate and motivated team and make a direct impact on the success of our new kiosk., • Dynamic Environment: Be part of a fast-paced, exciting environment in a growing luxury fragrance brand. If you're an experienced Retail Manager with a passion for driving sales and delivering exceptional customer service, we want you on our team! Apply now to help lead the Ya Dubai in Inverness to success and take your career to the next level!