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Management Accountant - Worcestershire \n Our client is a recognised and successful family business who provide top-quality construction tools, site supplies and consumables across the UK. In support of their continued growth and market activity, we are seeking a dynamic and experienced Management Accountant who will be the day-to-day head of the finance department. This person will lead a team of five and report directly to the Managing Director. \n This is not simply a month-end reporting job. The role is for someone who understands how a stock-intensive distribution business makes money, along with running a disciplined finance function and uses the numbers to help the management and senior leadership team, improve the business. \n \n Based at their offices in Worcester, the Management Accountant will: \n • Own the day-to-day finance function, including sales ledger, purchase ledger, debtor and creditor transactions, cash collection and supplier payments. \n • Produce timely and accurate monthly management accounts, divisional and branch P&Ls and useful management information. \n • Analyse sales, gross margin, EBITDA, costs and variances and explain what is really driving performance. \n • Maintain strong control of debtors, creditors, stock and working capital, including debtor days, creditor days, stock turns and return on working capital. \n • Own rolling cash-flow forecasting and coordinate annual budgets and forecasts. \n • Provide customer, product and divisional profitability analysis and identify margin leakage. \n • Support pricing, purchasing and operational decisions with clear commercial analysis. \n • Improve NetSuite reporting, financial controls, process discipline and data quality. \n • Support acquisitions, integration and other commercial or improvement projects when required. \n • Lead, manage and develop the five-person finance team, setting clear standards and priorities. \n \n Ideally CIMA, ACCA or ACA qualified, although consideration would be made for an exceptional qualified-by-experience candidate. Preference is for someone from distribution, merchanting, wholesale, manufacturing or another stock-intensive SME. \n • Proven management accounting and financial control experience. \n • Previous responsibility for managing an accounts or finance team. \n • Strong practical experience of debtors, creditors, cash collection and supplier payment processes. \n • Excellent understanding of P&L, balance sheet, cash flow and stock. \n • Commercially strong, curious and willing to challenge when the numbers do not make sense. \n • Strong Excel and data skills and comfortable with ERP systems; NetSuite experience would be particularly valuable. \n • Able to work directly with an entrepreneurial Managing Director and turn financial information into practical actions. \n Relocation support is not currently available. \n \n Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. \n In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Franchise Training Coach - Dublin Wonderfield Operations - Head Office Contract: Full Time Salary: â?¬42,000 + Car Allowance Contracted Hours: 40 About Wonderfield Group PLEASE NOTE THAT THIS ROLE REQUIRES YOU TO TRAVEL REGULARLY AND STAY OVERNIGHT Wonderfield Group is a leading food business operating across the UK, Ireland and Europe, bringing authentic, high-quality Asian cuisine to customers through multiple channels. As part of the global Zensho Holdings Group, we combine the strength of an international organisation with the agility and ambition of a fast-growing business. Our portfolio includes well-loved brands such as YO!, Panku, Taiko Foods, Bento serving millions of customers through restaurants, retail kiosks, supermarket partnerships and food manufacturing. From our iconic YO! restaurants and Panku retail kiosks across the UK and Ireland, to our expanding European retail partnerships and our award-winning manufacturing business, Taiko Foods, we're passionate about creating fresh sushi, poke, bento, street food and Asian-inspired meals that customers love. Operating across the UK, Ireland and a growing number of European markets including Germany, France, Belgium, the Netherlands, Spain, Portugal, Denmark and Poland, we're continuing to invest in innovation, our people and our brands as we expand our footprint across the continent. Joining Wonderfield means becoming part of an ambitious, collaborative business where innovation is encouraged, careers can flourish and everyone has the opportunity to make a real impact. As we continue our exciting growth journey across the UK, Ireland and Europe, there's never been a better time to join us. About You: You're a hands-on coach who loves being in the action: • Experience in food, retail, hospitality or franchise environments, • Confident delivering practical, on-the-job training, • Passionate about food quality, standards, and customer experience, • A natural people person—you build trust quickly and influence others, • Comfortable working across multiple locations in a fast-paced environment, • Proactive, solutions-focused, and always looking to improve, • Knowledge of food safety standards (qualification a bonus), • Key Responsibilities:, • Visit franchised kiosks regularly and assess food quality, safety, and standards, • Deliver hands-on coaching and training—from sushi skills and knife work to operational excellence, • Support new Franchisees with onboarding and inductions, setting them up for success from day one, • Work side-by-side with teams to troubleshoot issues and improve performance fast, • Drive high standards in food safety, hygiene, and product quality, • Track progress and measure how training is improving performance on site, • Share feedback and insights with the wider team to strengthen our franchise network, • Collaborate with operations and other coaches to spot trends and drive continuous improvement, • Keep up with trends in sushi and fresh food to keep our offer exciting and relevant We're proud to of JBRP1_UKTJ

Head of UK Customer Delivery About Lyrebird Lyrebird Health is building a category defining healthcare platform used daily by thousands of clinicians across the UK. Today, it is the most widely deployed clinical ambient AI platform in the NHS, scaling nationally on the strength of exceptional real world delivery and reference-led growth. Clinicians rely on the product in environments where errors are costly and time is scarce. Everything we build is grounded in earning trust, reducing cognitive load and delivering durable impact at scale. Commercial traction is accelerating across the NHS. Exceptional implementation is not a downstream support function. It is our primary growth engine. The Role This role owns customer delivery across the entire UK. You will build, lead and scale the UK delivery engine from the ground up, defining the national delivery standards and operating model that regional leads execute against. Every trust must have an exceptional experience. Every rollout should be reference worthy, and every clinician interaction must reinforce trust in the product. This is a foundational leadership role with executive backing to enforce standards and build the function properly. You will franchise our delivery model into the UK, establish the systems that define excellence, and create a delivery engine capable of scaling across a national health system. The engine you build must strengthen with scale, delivering an increasingly exceptional experience as we expand to 50, 100 and ultimately every NHS trust. • Own every UK implementation end to end, from signature to scaled adoption, • Design and operationalise the UK delivery model, • Define governance, reporting frameworks and escalation structures, • Build and lead a high performance implementation function, • Establish customer engagement standards across demos, training, go live and support, • Ensure every rollout is structured, measurable and reference worthy, • Operationalise high fidelity adoption visibility across trusts, departments and clinicians, • Partner closely with Commercial to ensure pilots convert into long term wins, • Significant experience leading large scale NHS deployments supplier side, • Experience running 10+ concurrent trust rollouts, • Proven record of building greenfield delivery functions into scalable operations, • Deep quantitative orientation with the ability to build early warning systems and adoption dashboards, • Strong understanding of NHS politics, procurement and stakeholder dynamics, • History of successful deployments recognised as reference accounts, • Direct, precise communication style, • High ownership mindset and operational disciplineWhy This Role Matters In the NHS, the best pipeline builder is a well run implementation. Exceptional delivery creates reference accounts, and reference accounts drive sustained momentum across the NHS. This role defines that engine for the UK. The standard set here will shape how Lyrebird scales nationally and influence what NHS trusts expect from us as a partner. For the right leader, this is an opportunity to define how a category defining healthcare company scales across a national health system. At Lyrebird, we don’t just write code — we help shape the future of the human experience. If you want to pioneer, to create, and to see your work touch lives directly, we’d love to hear from you. We’re building a team that reflects the diversity of the people who’ll benefit from our work. We want Lyrebird to be a place where everyone feels safe, supported, and able to thrive. If you’re from an underrepresented background in tech, we especially encourage you to apply — even if you don’t meet every single requirement.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Aveni is redefining how financial institutions use AI. We build real, production-ready agentic systems that reshape how banks, advisers and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. We've been recognised as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025. Backed by leading investors and commercially supported by major financial institutions, we're scaling quickly as adoption of AI in financial services accelerates. Our Wealth platform helps financial advice firms transform how advisers and paraplanners work, using AI to automate documentation, improve compliance and streamline client servicing. From meeting summaries and document generation to compliance file checking and workflow automation, we're helping firms deliver a better experience for both advisers and their clients. We're looking for a Product Manager – Wealth to lead the evolution of Aveni Assist, our flagship AI-powered platform for financial advice firms. The role This role is responsible for the strategy, roadmap and delivery of Aveni Assist, driving its continued evolution across core adviser workflows including meeting summaries, document generation, Letters of Authority, fact finds and compliance file checking. Unlike an early-stage product, Aveni Assist already has an established customer base and a strong market presence. Your focus will be on scaling the product through continuous improvement—enhancing customer workflows, increasing adoption and satisfaction, and delivering measurable value that drives retention and growth. This is a hands-on, high-ownership product role. You'll work closely with the Head of Product (Wealth) on product strategy while independently leading customer discovery, roadmap prioritisation, delivery and release planning. You'll collaborate with Engineering, Design, Customer Success and Commercial teams to ensure we're solving the right problems and delivering the highest-value outcomes. We're looking for someone who enjoys understanding complex customer needs, making evidence-based decisions and building products that customers genuinely value. What you'll be doing You'll own the Aveni Assist roadmap end-to-end, balancing investment between new capabilities, product quality and platform improvements to maximise customer and commercial impact. You'll lead continuous discovery with advisers, paraplanners, compliance teams and prospects, building a deep understanding of customer workflows and translating insight into product decisions. You'll rapidly validate ideas using prototypes, customer research and experimentation, reducing delivery risk before committing engineering effort. You'll own beta programmes for new capabilities, working closely with customers to gather structured feedback and determine when features are ready for general release. You'll partner closely with Engineering and Design to translate strategy into clear delivery plans, maintaining a healthy backlog and ensuring features are released with a high standard of quality. You'll build strong relationships across Engineering, Customer Success, Commercial and Marketing, acting as a trusted voice for the product and ensuring customer insight informs decision-making across the business. You'll use customer feedback, usage analytics and product metrics to guide prioritisation, measure success and continually improve the product. You'll stay informed about industry trends, adviser technology, AI developments and FCA regulation, ensuring Aveni Assist continues to lead the market. What we're looking for We're looking for someone with a proven track record as a Product Manager in a B2B SaaS environment, ideally with experience scaling an established product by improving customer satisfaction, adoption and retention. You'll have demonstrable experience leading customer discovery, translating customer insight into product decisions and working closely with Engineering and Design to deliver high-quality software. You'll have excellent product judgement, strong communication skills and the confidence to make difficult prioritisation decisions, balancing customer needs with commercial objectives. You'll be analytically rigorous, comfortable using both qualitative and quantitative data to inform decisions, and capable of building trusted relationships across technical and commercial teams. We're particularly interested in people who are proactive, self-directed and passionate about improving products through continuous iteration and customer feedback. Nice to have Experience with AI-powered products or machine learning technologies would be valuable, as would experience within financial services, wealth management or other regulated industries. Knowledge of FCA Consumer Duty, adviser technology platforms or wealth management workflows would be advantageous, but isn't essential. Experience running beta programmes, defining quality standards for AI-generated outputs or contributing to go-to-market activities would also be beneficial. Why join Aveni? You’ll work on genuinely difficult and meaningful problems at the intersection of AI, regulation and financial services. You’ll help shape a product category that is becoming increasingly important as financial institutions move from experimenting with AI to deploying it safely, responsibly and at scale. You’ll have real ownership, visibility and the opportunity to influence both product direction and market positioning at an important stage of Aveni’s growth. Benefits at Aveni What you’ll love: Remote-first working across the UK Company-wide offsites and regular in-person gatherings Work abroad policy Optional Personal Development Plan Flexible benefits platform, so you can choose the benefits that matter most to you Life insurance, income protection, critical illness cover and pension, with up to 5% matched employer contribution Private health and dental care At Aveni, we believe diversity drives innovation. We’ve built our business to ensure an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you’re passionate about technology and its ability to drive positive change for the future of financial services, we’d love to hear from you. Even if you don’t meet 100% of the requirements, we’d still encourage you to apply if you believe you’d be a great fit.

About Stora Stora is building the operating platform for modern self-storage businesses. Our software helps operators manage bookings, payments, customers, facilities and day-to-day operations from one place, while automating much of the work that traditionally makes running a self-storage business unnecessarily complicated. In just over five years, Stora has grown from an early-stage product into a platform used by more than 500 operators. We’re a product-led, remote-first company with an experienced engineering team and ambitious plans for what comes next. Now, as the engineering organisation grows, we’re hiring an Engineering Manager to make sure the way we lead, develop and support engineers grows with it. The Role This is a genuine people leadership role. You’ll manage approximately 12 engineers working across three product teams, with the team expected to continue growing. Each product team has a Tech Lead responsible for technical direction, alongside Product and Design. Your focus is different: the engineers themselves. This isn’t a role for somebody looking to move away from engineering completely, though. You’ll need enough technical depth to understand the work, follow engineering discussions and ask good questions without needing to be the person making every technical decision. You’ll work closely with our Head of Engineering and have support from People, but you’ll have meaningful autonomy to improve how engineering management works at Stora. What Else You’ll Own Engineering Management Manage engineers across multiple product teams through regular, useful 1:1s, coaching and clear feedback. Make expectations clear and help engineers understand what good performance looks like. Identify performance issues early and handle difficult conversations properly when needed. Support engineers in progressing from junior through senior and beyond. Build strong relationships with engineers without creating unnecessary management overhead. Performance & Progression Own the engineering performance and progression approach. Review and improve our existing career levels, expectations and review processes. Make promotion and progression decisions that are consistent, evidence-based and understood by the team. Create a culture where feedback happens throughout the year rather than being saved for formal reviews. Hiring & Team Development Own engineering hiring alongside the relevant Tech Leads and wider team. Help define what we need before a search begins, assess candidates properly and maintain a high hiring bar. Ensure new engineers have a structured and useful onboarding experience. Think proactively about team composition, capability gaps and future hiring needs. Team Health Pay attention to engagement, retention, collaboration and emerging people issues across the engineering organisation. Work with Tech Leads when team problems sit somewhere between technical delivery, behaviour and team dynamics. Help maintain a strong remote engineering culture as Stora grows. Technical Context Stay close enough to the engineering work to understand what the team is solving and the environment they’re working within. Be comfortable reading code, following pull requests and participating intelligently in technical conversations. Partner with Tech Leads without competing with them for technical ownership. What Success Looks Like After your first year, we’d expect: Engineers to have a clear understanding of what is expected of them and how they can progress. Managers and engineers to be having better, more useful conversations about performance and development. Performance issues to be addressed early rather than becoming surprises. A progression framework that works for the engineering organisation Stora has become, not the company we were several years ago. Stronger and more consistent hiring and onboarding. The Head of Engineering spending less time acting as the default people manager for the entire engineering organisation. What We’re Looking For We’re looking for an experienced Engineering Manager, rather than somebody taking their first step into management. You’ll ideally have: Previous experience directly managing software engineers across more than one team or product area. A strong track record of developing engineers at different stages of their careers. Hands-on experience managing performance, including difficult or underperformance situations. Experience making promotion and progression decisions. Experience running or improving engineering career frameworks, review cycles or progression processes. Previous experience hiring software engineers and building effective interview processes. An engineering background that allows you to understand code and contribute meaningfully to technical conversations. The judgement to know when to get involved and when to leave technical decisions with the Tech Leads. Strong written and verbal communication skills, particularly in a remote environment. A practical understanding of how AI tools are changing software engineering and experience using them in your own work. Experience with Ruby or Rails would be useful, but it isn’t essential. We’re much more interested in whether you can lead engineers well. What This Role Isn’t It’s worth being clear that this isn’t: a Tech Lead role with some people management added on; a delivery or project management position; a Product Manager role; a hands-on engineering role where you’ll spend most of your week writing production code; a first Engineering Manager opportunity. Technical leadership already exists within the product teams. We’re hiring you because engineering management itself deserves dedicated ownership. Our Technology You won’t be expected to spend most of your time writing production code, but you should be comfortable working around our stack. Backend: Rails, PostgreSQL, Redis, Sidekiq, TimescaleDB Frontend: Turbo, React, ViewComponents, Sass Testing: Minitest, Playwright Deployment: GitHub Actions, Heroku Salary & Benefits Salary: Highly competitive and depending on experience Location: Fully remote within the UK or Ireland Belfast office: Available for anyone who wants to use it Private health insurance for you and your family Company pension 35 days’ annual leave inclusive of applicable public/statutory holidays, depending on location Learning and development support Share options Work-from-home budget Our Hiring Process We’re reviewing applications as they arrive rather than waiting for a closing date. If your experience looks like a strong match, we’ll explain the process clearly from the outset and move quickly. Stora is an equal opportunities employer.c We want to build a workplace where people are treated fairly, with dignity and respect, and where different backgrounds, experiences and perspectives are valued. We welcome applications from suitably qualified candidates regardless of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religious belief or political opinion, or sexual orientation. Recruitment and employment decisions are based on merit, competence and business need, and we promote equality of opportunity and fair participation in line with our responsibilities under Northern Ireland equality legislation. If you require any reasonable adjustments during the recruitment process, please let us know.

Aveni is redefining how financial institutions use AI. We build production-ready agentic systems that reshape how banks, advisers, and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. Recognized as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025, we are backed by leading investors and supported by major financial institutions as we scale rapidly amid accelerating AI adoption in financial services. Our platform enables some of the UK’s largest financial institutions to deploy AI safely in FCA-regulated environments, powering everything from compliance monitoring to AI-driven adviser guidance. We are seeking a Product Manager – Assurance to play a central role in Aveni’s Assurance portfolio: products that help financial services firms govern, test, and assure AI agents and human interactions across the customer journey. This role is primarily focused on Agent Approve, Aveni’s pre-deployment simulation and testing product, with additional responsibility for Detect, our post-interaction compliance assessment product. Agent Approve is a growth-stage product operating in a dynamic regulatory environment. You will own the product from discovery through commercial readiness, helping define Aveni’s position in an emerging market. This is a hands-on, high-ownership product role. You will collaborate closely with the Head of Assurance Products on strategy and roadmap direction while independently driving discovery, prioritisation, delivery, and go-to-market readiness. You will work with engineering, design, customer success, marketing, and commercial teams to turn complex customer and regulatory problems into clear, valuable, and shippable product outcomes. You are well suited to this role if you enjoy operating in ambiguity, can bring structure to complex problem spaces, and possess the judgement to prioritize effectively, distinguishing what matters, what can wait, and what needs validation before building. Own the Agent Approve and Detect product roadmaps from problem discovery and opportunity sizing through prioritisation, delivery, and launch readiness. Lead continuous discovery with customers, prospects, and internal stakeholders, developing an evidence-based view of market direction and urgent problem areas. Translate ideas and customer problems into low- and high-fidelity prototypes to validate assumptions early, reduce delivery risk, and accelerate decision-making. Collaborate closely with engineering and design to convert strategy into executable delivery plans, maintain a prioritized backlog, and support squads through delivery. Build strong relationships across engineering, commercial, customer success, and marketing, serving as a trusted voice on what we are building, why it matters, and how it supports Aveni's Assurance portfolio. Stay current with industry trends, regulatory developments, and competitor activity in financial services compliance, QA technology, and AI assurance, ensuring product decisions are grounded in market context. Use data and metrics to inform prioritization, define product KPIs, and measure the success of features and capabilities. Proven experience as a Product Manager in a B2B SaaS environment, ideally owning a roadmap from discovery to delivery. Domain expertise in financial services, compliance, risk, or regulatory technology, and experience leading stakeholder discovery and translating insights into product strategy. Strong product judgement, clear communication skills, and confidence in shaping problem spaces, defining direction, defending prioritization decisions, and explaining trade-offs to diverse audiences. Analytical rigor, comfort using data to guide decisions, and ability to build trusted relationships with engineers, designers, and senior commercial stakeholders. Self-directed, proactive individuals comfortable in early-stage or ambiguous product environments where the path is not fully defined. Experience with AI-powered products, analytics, or model-driven tooling; familiarity with FCA regulatory frameworks, Consumer Duty, or conduct risk. Exposure to pre-deployment testing, quality assurance, or compliance workflows. Experience writing compelling product narratives for commercial or go-to-market purposes, especially relevant for the growth-stage nature of Agent Approve. You will work on complex and meaningful challenges at the intersection of AI, regulation, and financial services. You will help shape a product category that is growing in importance as financial institutions move from experimenting with AI to deploying it safely, responsibly, and at scale. You will have real ownership, visibility, and the opportunity to influence both product direction and market positioning during a pivotal stage of Aveni’s growth. Remote-first working across the UK Company-wide offsites and regular in-person gatherings Work abroad policy Optional Personal Development Plan Flexible benefits platform for selecting the benefits that matter most to you Life insurance, income protection, critical illness cover, and pension with up to 5% matched employer contribution Private health and dental care At Aveni, we believe diversity drives innovation. We strive for an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you are passionate about technology and its role in shaping the future of financial services, we encourage you to apply—even if you do not meet every requirement. We would love to hear from you if you believe you could be a great fit.

View our much better version of this job spec on our careers page: https://juro.notion.site/... * Location: We can currently only accept applications from candidates that are located and have long-term working rights in the UK. Flexibility: We operate a _ that lets you work fully remotely from Day One even if you’re near our London office hub. Salary: We benchmarked £90,000 + equity at IC4 level in our _ for someone based in the UK. If you like the look of the role but the salary doesn’t match what you’re looking for, let us know in the application. Interviews: 3 stages totalling around 3 hours over 2-3 weeks. See FAQ for detail. Start date: As soon as you can start. Reporting to: Keith Reid, Head of Product More info: The FAQ below, , our or ask talent@juro.com anything. Juro has big ambitions: to become the go-to platform for agreeing and managing contracts globally. And we'll need help doing it. Legal tech is on the rise, with Goldman Sachs estimating that _ with generative AI. With the brand we have built and the agility of early stage we are well placed to capture this opportunity. Signing a contract is the easy part. Everything before it (multiple parties, several legal documents, opposing interests, a redlining process most companies still run through email attachments) is where contracting actually gets hard. That's the part of Juro you'll own. It's the most ambitious area of the product and the one with the most room to change how contracting feels for the people doing it day to day. We're not handing you a blank page. There's a roadmap in place and a team ready to build it. We want you shipping against it while you're forming your own view of the problem, then tell us which parts of it were wrong. Every PM at Juro is hired to make product bets that pay out. Great means that: the bets you own deliver real outcomes for customers quickly, and those outcomes show up in revenue. What you're here to do: Ship against the contract workflow roadmap in your first few weeks. Get close to the problem rapidly. Talk to customers and prospects yourself. Form your own view of the jobs to be done rather than inheriting ours. Take on AI review. It's a deep agentic system (evals, flows, failure modes) and "good redline" isn't a pass/fail, which is what makes it hard. It also spans your team and our Agentic team, so some of what you own won't sit neatly in one place. Work shoulder to shoulder with engineering, design and GTM to turn all of that into something people actually enjoy using. Measure whether any of it worked and be honest when it didn't. Iterate or pivot when necessary. Six months in, success looks like customers telling us unprompted that contracting in Juro got a lot more delightful and reaching for it in places they used to reach for Word. We care about building a diverse team where everyone feels they belong. That’s why our and approach are designed with inclusivity in mind. Read more in our _. Research shows that while men apply to jobs if they meet ~60% of criteria, women and those in traditionally under-represented groups tend to apply only if they check all boxes. So if you think you have what it takes but don't meet every single point above, please still get in touch. We'd love to have a chat and see if you could be a great fit. To succeed here: Every Juror finds their balance across our four core _ — we hire, develop and celebrate people who live them every day. Curious how you’d fit? Try our _ to see how you map against our principles. On top of that, you have been part of a journey where: You've landed in a domain you knew nothing about and were making judgment calls within weeks. Ideally more than once. You've owned something complex and multi-quarter from discovery through launch and iteration + were accountable when it slipped. You've worked shoulder to shoulder with GTM and engineering through launches + have been the trusted go-to person for them in past companies. You understand why evals matter and how agentic loops work.* You run your own discovery. Customer calls, prospect calls, synthesising messy qualitative input into a clear view of what to build. You've brought ideas unprompted and built them without waiting for permission. Something small shipped in days beats a perfect spec written in weeks. BONUS #1: You've owned the quality of an agentic system in production. BONUS #2: Legal tech or contracting experience. *What we care about is that you will dig into how a system actually behaves when you need to: work out why a flow is producing rubbish, go back and forth with engineers until it isn't. You don't need to have done this full time. This job likely isn’t for you if: You need someone to teach you the domain before you can be useful. You think of AI as something the engineers deal with. You want a settled team and a clean remit. Our product org will change, and some of your scope will cut across other teams. You'd want to spend your first quarter rewriting the roadmap before shipping any of it. You'd rather run the process than talk to customers. You've been managing PMs and want to carry on doing that. This is hands-on. Juro exists to help the world agree faster by making it incredibly easy for anyone to agree and manage legal contracts. Frustrated by the absurdly slow process of taking a contract from inception through to agreement, Juro co-founders Richard and Pavel thought there must be a better way. They set out in 2016 to build a flexible, collaborative platform that anyone could use to process a legal contract end-to-end in their browser. Fast forward 8 years and we have helped our customers process 2 million contracts in over 85 countries. Some of the world’s fastest-growing businesses, like Deliveroo, Remote, and Trustpilot have relied on Juro to help them streamline routine contracts at scale across multiple years of their growth. But our story is just beginning.‍ Read more about _. Check if they're answered on: Our extended job description for this role: https://juro.notion.site/... Our company handbook: _ Our careers page: _ There, you'll find answers on topics such as career progression, inclusion & belonging, the interview process, benefits and more. Or reach talent@juro.com for anything.

Description ✨ A glimpse into the role: Senior PM role in an evolving AI product environment, with around 40% of the role focused on delivery, execution and operational coordination today. You’ll work side-by-side with engineers, navigate ambiguity, and drive delivery as much as direction - turning ideas into shipped products in a fast-moving, build-first environment. --- At Spotted Zebra, we're building something we genuinely believe in: an AI-native end-to-end hiring platform that helps the world's leading organisations find the right people, faster and fairer than ever before. In short, we're making hiring something everyone loves again - both talent teams and candidates alike. We're a multi-award-winning Series A company giving talent leaders the solution they've always needed. Skills science native. AI-amplified. Built by people who've lived and breathed TA and knew there had to be a better way. Spotted Zebra brings Interview Intelligence, Skills Assessments, and AI Interview Agent together in one powerful platform, designed for intelligence and action. One powerful agent and assistant: Spot. Working the way talent teams need it to, always with humans in control. The result is talent teams get the insight to predict who will succeed, the speed to move before competitors, the governance to defend every hiring decision, and the capacity to focus on the human moments that matter most. But our product is only part of the story. Spotted Zebra isn’t just building an AI-native product; we’re building an AI-native company. AI is changing how we build, sell, support customers and make decisions. We use it to move faster, stay closer to customers, reduce unnecessary processes, and give talented people more leverage in their roles. That means joining Spotted Zebra isn’t just a chance to work on the future of hiring. It’s a chance to help shape what the future of work looks like inside a scaling company: compact, ambitious teams using AI to collaborate better, make decisions quickly, and deliver meaningful impact at speed. The FTSE100 and Fortune500 companies trusting us include British Airways, NIQ, Domino's, Lidl, Merlin Entertainments, AWE, United Utilities, and Paramount. We've been named Personnel Today's Talent Acquisition Supplier of the Year 2025, secured gold across multiple industry awards, and were recently named on the UK Top 100 Startups List. But what we’re most proud of is the team. People join Spotted Zebra because the mission is real, the product is genuinely exciting, and the opportunity to shape the future of hiring is huge. What makes it special is the way we work: smart, committed people in compact teams where trust is high, decisions happen quickly, and everyone has the chance to make a visible impact. If that sounds like the kind of place you want to do your best work - read on. Fun fact: A group of zebras is called a dazzle – and ours truly is dazzling! We create a culture in which our team thrives and gallops ahead. As we roam free and empower our dazzle, we gallop ahead on the journey to achieving our goals. We understand this journey will pose challenges along the way, yet we brighten the trail with our positive mindset and encouragement of others. The dazzle continuously moves, gaining knowledge and skills so that we can graze new grounds. You’ll take ownership of our next-generation AI recruitment product, crafted to solve one of the biggest recruitment challenges whilst ensuring every candidate has a fair and positive experience. Working closely with our AI/ML and Occupational Psychologist teams, you’ll shape how hiring teams understand talent and make their most important decisions. Key responsibilities: • Own a key product area, working closely with the Head of Product to balance strategic direction with effective day-to-day execution, • Develop a strong understanding of user needs through a combination of qualitative research, stakeholder collaboration, and data analysis, • Drive product delivery from discovery through to launch, ensuring initiatives move forward efficiently and blockers are proactively resolved, • Work closely with Engineering and Commercial to translate user, business, and operational needs into clear, deliverable requirements, • Own and prioritise the product backlog, balancing new functionality, experience improvements, technical constraints, and platform enhancements, • Collaborate proactively across Product, Engineering, Design, Data Science, Operations, and commercial teams to align priorities and drive delivery, • Make pragmatic product decisions quickly, balancing user value, technical feasibility, business priorities, and delivery pace, • Stay close to implementation details and support teams throughout the delivery lifecycle, not just at the planning stage, • Identify clear success metrics and use data to evaluate product performance and inform prioritisation, • Contribute to product direction and continuous improvement within a complex and evolving SaaS environment, • Leverage AI to accelerate discovery and delivery, enabling your team to work efficiently and deliver impact quickly, • Ensure teams have clear objectives, visibility of priorities, and alignment on how work contributes to broader company goals Requirements • Proven experience managing complex web-based SaaS products in fast-paced startup or scale-up environments, • Excellent prioritisation skills, balancing user needs, commercial priorities, technical feasibility, and delivery constraints, • Strong execution and delivery skills, with experience shipping impactful products at pace, • Comfortable operating hands-on within delivery-focused product roles, not solely strategic product leadership positions, • Strong technical fluency and confidence working closely with engineering teams; an engineering background or product-engineering mindset is highly valued, • Ability to gather, refine, and communicate clear product requirements across technical and non-technical stakeholders, • Comfortable working within ambiguity, evolving priorities, and complex or legacy product environments, • Strong product judgement and critical thinking skills, with confidence to challenge assumptions and make pragmatic decisions, • Experience collaborating closely with engineers and designers in lean, cross-functional teams, • Proactive and highly collaborative, with strong stakeholder management and communication skills, • Strong analytical skills, using quantitative and qualitative insights to inform decisions and prioritisation, • Comfortable creating wireframes, user flows, and lightweight UX concepts where needed, • Experience leveraging AI tools and workflows to improve product discovery, delivery, or team efficiency, • Understanding of AI fundamentals and responsible AI product development principles, • Adaptable, curious, and comfortable moving between strategic thinking and detailed execution work, • Experience working with agile product development methodologies in remote or distributed teams, • Experience working within HR Tech or adjacent SaaS domains, • Familiarity with ATS platforms, recruitment technology, or people operations tooling, • Experience using AI-assisted product development or prototyping tools such as Claude, Lovable, Cursor, or similar, • Previous experience working within complex or legacy product ecosystems Benefits ???? Meaningful share options ???? Health insurance ???? Enhanced pension ???? Nursery salary sacrifice scheme ????️ 25 days holiday ???? Remote-first ???? Work from home budget ???? L&D budget ???? Dental cover ???? Eyes care support ???? Co-working space ???? Wellbeing allowance ✈️ Travel insurance ???? Electric car scheme At Spotted Zebra, we welcome people of all stripes. We are committed to providing equal opportunities and an inclusive and diverse culture. We believe that each and every one of us possesses an extraordinary set of skills and abilities, waiting to be discovered, nurtured, and harnessed for the benefit of all. We are a team. And no matter your race, gender, sexual orientation, religion, civil or family status, age, or disability, we will empower you to unleash your superpower to help us create a world where everyone is able to utilise their unique blend of skills and abilities to contribute to the greater good. Everyone is unique and we encourage you to let us know in your application, or share with your recruiter directly, if there is anything we can do to make your interview experience with us more comfortable and positive. At Spotted Zebra, everyone is welcome. So even if you don't meet all the requirements, we would still love to hear from you. We are always keen to speak with people who are passionate about our mission. ???? Ready to gallop ahead with us? We're a team that moves fast, thinks big, and isn't afraid to challenge how things have always been done. If you're excited about using AI and skills science to transform how the world hires, apply now and a member of our dazzle will be in touch!

Description We’re looking for a Data Engineer with a strong background in bioinformatics and genetics to help build the data pipelines supporting Our Future Health’s growing Clinical Research Recruitment Service. This is an opportunity to combine genetics, bioinformatics and modern data engineering, working with data at significant scale while contributing directly to research that could improve how diseases are prevented, detected and treated. Our Future Health is an ambitious collaboration between the public, charity and private sectors, designed to help people live healthier lives for longer through better prevention, earlier detection and improved treatment of diseases. We will speed up the discovery of new methods of early disease detection, and the evaluation of new diagnostic tools, to help identify and treat diseases early, when outcomes are usually better. With over 2.7M volunteers across the UK, we’re now the world’s biggest health research programme of its kind, and our volunteer group is also more diverse than other, similar health research programmes. Technology and data are central to our mission. Our systems power web sites, clinics across the UK, secure analytics and research systems, pipelines that process highly sensitive health and genetic data, and we are continuing to grow our engineering capability to support this ambition. Our Clinical Research Recruitment Service helps life sciences and academic organisations identify potential participants for clinical studies. As the service grows, we need to turn scientific workflows and manual processes into robust, reusable and scalable production pipelines. We’re looking for a Data Engineer with a solid understanding and experience of bioinformatics, in particular tools and methods associated with genomic data. You can design, build and test pipelines using a range of different technologies. You know how to create repeatable and reusable products and can communicate to and between technical and non-technical stakeholders, with the ability to facilitate discussions and manage different perspectives within a multidisciplinary team including scientists, software engineers, product managers and other data engineers. Essential Duties and Responsibilities • Support the build of re-usable data pipelines used to identify prospective clinical trial participants., • Produce logic for data transformation steps as code, which meets the requirements for our end users and builds well curated, accessible and quality controlled data for analysis., • Developing prototypes for pipelines for complex transformations drawing on existing workflows developed in industry and academia., • Keep abreast of best practice in data engineering across industry, research and Government and facilitating the adoption of standards., • Providing technical input into the upstream parts of the data pipeline, including the specification and transfer of data from data providers., • Routine ad-hoc data curation activities requiring hands on development of bespoke ETL cleaning scripts using languages such as Python., • Working with researchers to understand the data requirements and work with them to deliver the data needed for their projects. Requirements We welcome applications from all who may not feel they match the full criteria, so if you have most of the below, we'd like to hear from you: • Experience building and maintaining robust, scalable and efficient data pipelines. Capable of processing very large amounts of data based on feeds from multiple systems using a range of different technologies., • Can listen to the needs of technical and business stakeholders and interpret them, and effectively manage stakeholder expectations., • Detailed knowledge and understanding of genomic data (experience in genotyping and imputation is advantageous)., • Experience using bioinformatics file standards (VCF, BGEN etc) and tools (PLINK, bcftools, QCtools etc), • Highly proficient in Python., • Highly proficient in version control and Git/GitHub., • Experience of workflow management tools, e.g. Nextflow, WDL/Cromwell, Airflow, Prefect, Dagster, • Understanding of containerisation (e.g. Docker) and deployment (e.g. Kubernetes)., • Good understanding of cloud environments (ideally Azure), distributed computing and scaling workflows and pipelines, • Understanding of common data transformation and storage formats, e.g. Apache Parquet., • Awareness of data standards such as GA4GH ( ) and FAIR ()., • Experience with Spark, Databricks, data lakes., • Follow best practices like code reviews, clean code and unit tests., • Experience working in an agile development team. Why join us? You’ll be joining at an important point as we scale our clinical research recruitment capabilities and move from manual scientific workflows towards reusable engineering solutions. That means the opportunity to build things that don’t exist today, tackle challenging problems with huge datasets and see a clear connection between your engineering work and real-world health research. We’re looking for someone pragmatic, collaborative and comfortable working through ambiguity, someone who enjoys solving difficult problems rather than simply maintaining established systems. It’s a rare combination of science, engineering, scale and purpose. Hiring process We feel hiring should be transparent and give you a real sense for what Our Future Health is like. Here's what you can expect: • Initial chat with our Talent team (30 min) to get to know each other, discuss the role, and answer any questions you have., • 1st interview with our Head of Data Engineering (30 min) - this is an opportunity to learn more about each other and align on role expectations., • Technical interview with 2-3 members from our engineering team (60 min). This will include a short task you’ll need to prepare in advance of the interview and is designed to get a sense for how you'd approach the real-world responsibilities of this role., • Final stage competency interview (60 min) with a small cross-functional panel of your potential new colleagues. This will focus on how you collaborate, work with stakeholders, and navigate ambiguity and challenges in real-world projects. Benefits • Competitive base salary from £62,000 per annum, • Generous Pension Scheme – We invest in your future with employer contributions of up to 12%, • 30 Days Holiday pro rata + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you, • Enhanced Parental Leave – Supporting you during life’s biggest moments, • Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice, • Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice, • EV Scheme – Save up to 40% on a brand new electric vehicle all-inclusive package through salary sacrifice, • £1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board!, • Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family, • A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements You may work remotely from anywhere within the UK, with occasional travel to London. We recommend you apply as soon as possible as occasionally due to high volumes of applications, we need to close our postings early. At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you do require any reasonable adjustments, please email us at talent@ourfuturehealth.org.uk

Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Inner Circle and Cloud Services partner, specialising in end-to-end transformation. We build services that are user centred and accessible, designed by our brilliant agile teams, capable of harnessing the power of the latest technologies. Our capabilities include Microsoft Dynamics 365, Power Platform and Azure, Application Modernisation, Modern Data Platform, Performance & Analytics, Fraud and Error, Grants, User Centred Design, Accessibility and Agile DevOps. Our highly skilled team help drive improvements, creating efficiency and growth within organisations. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. To achieve this we employ the best, most dedicated talent to deliver outstanding technology solutions to both our local and global clients. Be part of our Hitachi family We place value on collaboration, open communication, and transparency. We emphasise the importance of team spirit, cohesion, and appreciation – And through our talented people, innovative culture, and technical and business expertise, we deliver game changing outcomes every day. Our learning culture and flat hierarchy are our recipes for success. But don´t take our word for it – Have a look at what our employees are saying: Hitachi Solutions: Recruiting the best talent and offering outstanding career opportunities (hitachi-solutions.co.uk) What to expect, your benefits Hitachi Solutions offers competitive compensation packages (incl. bonuses), pension and benefits plans. Work/Life balance is an essential part of our culture, and all our employees are home workers, although you will be expected to come into our or customer’s offices regularly. We operate a comprehensive career development programme that includes mentoring and training plans to ensure that you will continue to grow and develop your career at Hitachi. This role will report into the Change, Adoption and Learning Head of Practice within Consulting and will be responsible for gathering, analysing, documenting, and validating requirements for business processes, systems and application. They play a key role in understanding business challenges, identifying opportunities for improvement, and proposing effective solutions to enhance efficiency, productivity, and overall business performance. Key Responsibilities Process Improvement • Collaborate with stakeholders to elicit, document, and validate how a business or business area works, considering the people, organisation, processes, information, data and technology and document the business requirements ensuring they are clear, complete and aligned with business objectives., • Conduct interview, workshops and meetings to understand and analyse business processes, needs and pain points., • Use various techniques such as surveys, data analysis and process modelling to identify opportunities for process improvement., • Lead, analyse, identify, design, prioritise and implement process and business changes to improve business and operations and services. Documentation • Create detailed business requirements, user stories, use cases and functional specifications to communicate the requirements to the development team and other stakeholders., • Maintain clear and concise documentation through the project lifecycle and update as necessary based on changes or additional insights., • Lead, analyse, identify, design, prioritise and implement process and business changes to improve business operations and services. Data Analysis • Analyse and interpret data to extract valuable insights, identify trends and support data-driven decision making processes., • Define success measures and metrics. Solution Design • Provide input and feedback on proposed solutions to ensure they align with business requirements and are feasible., • Collaborate with project managers, product owners and SMEs to design effective solutions to meet business needs., • You apply user research skills to inform decision making and apply design principles to ensure the user interface is intuitive., • Management of requirements and user stories through project lifecycle within Azure Dev Ops, including mgmt. of backlogs. Testing and Quality Assurance • Assist in defining test cases and test scenarios to validate that the developed solutions meet the specified requirements., • Support the design, execution and assessment of business process tests and usability evaluation., • Assess the efficiency, usability and impact of business processes and end to end services., • Support UAT and work with stakeholders to ensure the solutions meets their expectations and is ready for deployment. Agile working • Apply agile mindset to all aspects of your work (in applicable projects) with an iterative method and flexible approach to enable rapid delivery. Continuous Improvement • Stay up to date with industry trends, best practices, and emerging technologies related to business analysis., • Proactively identify areas for process improvement within the organisations and propose innovative solutions. Business Architecture and Operating Models • Analyse organisational landscape and strategy and can support future state architecture aligned to the strategy., • Translate business drivers, goals and constraints into business objectives and define the required capabilities and operating models to meet these objectives., • 5 plus years of relevant work experience in Business Analyst role., • Strong analytical and problem solving skills., • Excellent communication and stakeholder mgmt. skills., • Proficiency in business analysis tools and documentation software., • Understanding and experience of working on Government projects following Service Standard., • Understanding and experience of project methodologies (Agile,Scrum) and Waterfall., • Business Process and re-design experience., • Exhibits strong leadership abilities as role model, partner and mentor to project teams and clients., • Results-focused with strong business acumen combined with analytical and structured thinking., • Consulting skills, including: team facilitation, conflict management, business case development., • Ability to work in high pressure, rapidly changing environment whilst dealing with ambiguity and diversion opinions. In applying for a role with Hitachi Solutions Europe Limited and/or its affiliates (“Hitachi”) you consent to Hitachi collecting and storing your personal information (including your name, job title and email address) in relation to this role and any others that may be suitable in the future. For more information please refer to our Privacy Policy located at Beware of scams Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) [email protected] domain email address regarding your application and interview requests. All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.

tonies is the world’s leading interactive audio platform for children, with over 12 million Tonieboxes and 165 million Tonies sold globally. Our intuitive, screen-free system empowers children to learn and play independently in a safe and engaging way. With a presence in over 100 countries and a diverse portfolio of ~1,500 Tonies across multiple languages, we continue to redefine how children experience storytelling and learning. Since our IPO in 2021, our global team of 630+ colleagues is united by a shared mission: shaping the future of play, learning, and imagination. The Customer Happiness Manager manages the day to day UK Customer Happiness operation by working with an external BPO partner. They serve as the subject matter expert and knowledge holder for all tonies® UK & IE information. The focus of this role is ensuring that UK customer queries are answered on time, by keeping workflows efficient and consistently updated to allow the customer's issues to be addressed promptly and efficiently. • UK Operations, • Own the Zendesk inboxes, ensuring that all tickets are handled within SLA and processed on time. Contacts include Offline written tickets, Live Chats, Returns, Reviews, • Handle escalated tickets where manager input is required, • Deliver training for new starters, • Complete Quality Assurance Audits, • Process Adyen and PayPal disputes, • Business Central administration, ensuring accurate processing, posting, and reconciliation of transactions., • Work closely with UK Operations and Marketing teams to proactively prepare for revenue generating initiatives, and to reactively communicate issues as they arise, • Collaborate with the Socials team on donation initiatives, including coordinating and documenting donation orders., • Consolidate and share team feedback about necessary changes and updates that will help improve the customer experience, • Complete weekly CSAT analysis to determine drivers of dissatisfaction and pain points, • BPO Management, • Ensure the BPO agents provide an amazing customer experience across all support channels, • Responsible for hitting Global Customer Happiness KPIs, • Main contact point for BPO for any UK customer related issues, • Mentor and provide support for tickets and questions escalated by BPO agents, • Global Collaboration, • Work with Global Zendesk administrator in order to design and implement chatbot experiences, • Work with Global Customer Happiness counterparts on standardised onboarding processes and training materials, • Calibrate with other Global Customer Happiness teams on Quality Assurance topics, • Represent Customer Happiness in collaborative work with the Quality and Legal teams for High Risk issues, • Experience managing or working closely with a BPO or outsourced support partner, • Strong working knowledge of Zendesk (or comparable helpdesk platform), including inbox and SLA management, • Experience handling payment disputes/chargebacks (e.g. Adyen, PayPal) is a plus, • Proven ability to design, deliver, and continuously improve training programs, • Comfortable conducting Quality Assurance audits and translating findings into coaching and process improvements, • Analytical mindset, with experience using CSAT and other KPI data to identify root causes and drive improvements, • Excellent stakeholder management skills, able to work cross-functionally with Operations, Marketing, Product, Quality, and Legal, • Strong communicator, comfortable owning escalated and high-risk customer issues, • You must be currently located in the UK. Global Teamwork: We collaborate across departmental and country borders. You’ll be part of a truly international community where every voice is heard. Come as you are: This applies to the dress code and everything else. We believe you give your best when you feel truly comfortable being yourself. Competitive Package : We offer a competitive salary and a range of comprehensive benefits tailored to your specific location, which we’ll share during the recruiting process. Collaboration & Community: We’re big on "we." You’ll join a team that values connection and celebrates wins together, no matter the time zone. Continuous Learning : Benefit from internal/external training and an individual learning budget to keep your skills as sharp as a Tonie’s ears. Tonie Discounts: Enjoy attractive discounts on our entire range of products. You’ll quickly become the favorite guest at every birthday party! Rest & Recharge : Great work requires a clear head. You’ll enjoy generous paid time off to ensure you have plenty of time for your own stories. As part of our principles, we are committed to supporting inclusion and diversity at tonies. We actively celebrate our colleagues’ different abilities, ethnicities, faith and gender. Everyone is welcome and supported in their development at all stages in their journey with us. We look forward to hearing from you! Here at tonies, we are changing the way children listen to their favourite audio content, by making digital audio tangible. We have created a safe and playful way for children to experience stories, music and educational content that is loved by parents and children alike. By combining the best of digital technology with the magic and playfulness of figurines (the so-called Tonies), our screen-less toniebox provides the perfect platform to enjoy all the benefits and fun of great audio content, without adding to children’s screen time.

Gigged AI is an On demand talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a Finance Business Analyst (Accounts Receivable / E-Invoicing) - Hybrid/Glasgow All proposals will be reviewed on the Gigged AI platform. In order to send a proposal please head to app.gigged.a i and create a free talent profile and apply to the role directly All applicant proposals will be reviewed directly on the Gigged AI platform by the hiring manager. • In order to send a proposal please follow the below steps, • head to app.gigged.ai and create a free talent profile, • once signed in, follow this link to the project -, • you will now see a 'submit proposal' button, • please fill this in (intro, relevant experience, and attach CV to this) Contract: 6 Months Initial Location: Glasgow (2 days per week onsite) Rate: £500 per day (Inside IR35) The Opportunity: We're delivering a large-scale e-invoicing transformation programme across multiple countries. The programme focuses on enabling automated invoice submission to government tax portals, ensuring compliance with evolving local tax regulations and mandates. This role requires strong Accounts Receivable (AR) experience. Candidates must have a solid understanding of AR processes, invoice lifecycles and finance operations, with the ability to translate complex business and tax requirements into clear deliverables for technology teams. As the programme continues to expand throughout 2026, we're looking for an experienced Finance Business Analyst to join the team and help manage a fast-moving international delivery roadmap. What You'll Be Doing • Gather, analyse and document business requirements across multiple country implementations, • Act as the bridge between Finance, Tax and Technology teams throughout the project lifecycle, • Translate finance and regulatory requirements into clear functional requirements, user stories and process documentation for technical delivery teams, • Work closely with solution architects, developers, product teams and third-party vendors to ensure requirements are understood and delivered correctly, • Facilitate workshops and requirements sessions with both local and global stakeholders, • Support the delivery of country-specific e-invoicing solutions, ensuring alignment with local tax regulations, • Manage changing priorities and implementation timelines across multiple jurisdictions, • Support testing, process validation, defect management and business readiness activities What We're Looking For Essential Experience • Proven experience working as a Business Analyst on finance transformation, finance systems or regulatory change programmes, • Strong Accounts Receivable (AR) process knowledge and experience, • Experience working closely with both business stakeholders and technology delivery teams, • Ability to produce high-quality requirements documentation, process maps and user stories, • Strong stakeholder management and workshop facilitation skills, • Experience translating business requirements into deliverables that can be consumed by technical teams, • Ability to confidently engage with senior stakeholders and subject matter experts Highly Desirable • Experience with e-invoicing, tax compliance, VAT or regulatory reporting initiatives, • Exposure to multinational or multi-country programme delivery, • Experience working alongside tax teams, tax consultants or finance compliance functions, • Understanding of invoice lifecycle management, tax controls and government reporting requirements Personal Attributes • Strong communicator with the ability to influence and challenge stakeholders where required, • Patient and methodical approach to requirements gathering, • Comfortable working across different cultures and with teams where English may not be the first language, • Able to adapt quickly to changing priorities and programme timelines, • Confident facilitating discussions between finance, tax and technical stakeholders

Description We’re looking for a Staff Software Engineer to help shape and build the shared engineering capabilities that underpin Our Future Health’s data platforms. This is an opportunity to combine hands-on software engineering with Staff level technical leadership , working on large-scale data systems and reusable tooling while helping multiple engineering teams solve complex problems effectively. Our Future Health is an ambitious collaboration between the public, charity and private sectors, designed to help people live healthier lives for longer through better prevention, earlier detection and improved treatment of diseases. We will speed up the discovery of new methods of early disease detection, and the evaluation of new diagnostic tools, to help identify and treat diseases early, when outcomes are usually better. With over 2.7M volunteers across the UK, we’re now the world’s biggest health research programme of its kind, and our volunteer group is also more diverse than other, similar health research programmes. Technology and data are central to our mission. Our systems power web sites, clinics across the UK, secure analytics and research systems, and pipelines that process highly sensitive health and genetic data, and we are continuing to grow our engineering capability to support this ambition. Our Data Product squads build and operate the technology that enables us to process and use large volumes of health and research data . As our engineering organisation evolves, we’re looking for a Staff Software Engineer who can help us build scalable, reusable engineering capabilities that can be shared across these teams . Essential Duties and Responsibilities Day to day work will vary depending on what your focus is at that time, but will include things like: • Guiding the technical decisions the team makes alongside the squad’s product manager and engineering manager (EM)., • Represent technology/architecture/engineering in cross-functional project teams throughout a project’s lifecycle (from ideation to implementation). Work within the team to identify optimal solutions for challenges, communicate them outwards to stakeholders and work with others to implement them., • Work with the Head of Data Engineering and your peer Staff/Lead Engineers to act as a guiding mind for the engineering/architecture in your business area. Identify areas for improvement and work with other leaders to implement., • Lead decision-making on critical technical strategy and implementations which affect your business area., • Identify opportunities for and then carry out specific pieces of high-impact hands-on work where it makes sense., • Work with partners and suppliers to integrate their systems with Our Future Health’s., • Support your colleagues with pairing, peer reviews, coaching, discussion, and other collaborative activities that help everyone reach high standards and result in the delivery of high-quality software products., • Participate in live operations support rotations that monitor live systems and quickly and effectively react to potential incidents and provide support to operations teams such as customer support. This could include being part of an out of hours on-call rotation., • Anticipate problems that could occur with pipelines and take action to prevent them. Identify and describe problems when they occur and be able to develop solutions that address them for the short and long term., • Keep abreast of best practice in software engineering across industry, research and Government, and identify opportunities to bring these into Our Future Health. Requirements We welcome applications from all who may not feel they match the full criteria, so if you have most of the below, we'd like to hear from you: Technical Skills • You have led the architectural design of systems., • Highly proficient in cloud engineering (preferably in Azure; AWS and GCP), • Demonstrable knowledge and experience in building solutions centred around moving and processing large amounts of data at pace and scale, using cloud-native technologies such as Kubernetes, Helm and Docker. Experience with storing, searching and filtering large scale data., • Highly proficient working with Infrastructure as Code (Terraform, Ansible), • Highly proficient in Python. Experience in orchestration tools like Dagster, Prefect and Airflow are advantageous., • Experience with Spark, Databricks, data lakes/lakehouses., • Knowledge of good data modelling and design patterns; in-depth knowledge of relational databases (e.g. PostgreSQL) and familiarity other types of data store (blob, document, graph)., • Highly proficient in modern, agile development practices like code review, TDD, CI/CD and pairing using tools like Git and GitHub., • Experience in operationally managing software components/service once live, including: observability best practises, logging best practises, error reporting, debugging and live incident management. Experience using tools such as Grafana, Prometheus, New Relic etc., • Experience of working with sensitive personal data., • Experience working with a health data (genetic data, clinical data, NHS data) is advantegeous. In particular, any knowledge and experience of FHIR and health data models (OMOP, PCORnet, i2b2, CDISC) would be advantageous. Competencies • Experience working in/with cross-functional teams consisting of engineers, product, UX and non-technical stakeholders., • Proven ability to communicate with stakeholders and audiences at different levels., • Understanding of the importance of operational, security and legal factors when designing solutions, with the ability to articulate trade-offs and make informed decisions around design and technology choices., • Experience working in small, growing organisations with a high degree of ambiguity, where flexibility is valued., • Strong understanding of software quality principles and practices., • Experience in mentoring and coaching less experienced engineers., • Comfortable in facilitating technical discussions, encouraging collaboration and providing direction. Why join us? You’ll be joining at an interesting point in the evolution of our Data Engineering organisation . We’re looking at how shared tooling and engineering capabilities should work across our Data Product squads, which means there’s an opportunity to influence how we design and build these systems rather than simply inheriting an established model . You’ll work on genuinely challenging engineering problems involving large volumes of sensitive health data , while collaborating with engineers, data specialists and architects across the organisation. The role combines hands-on engineering with Staff level influence , helping teams make good technical decisions, developing other engineers and improving how we build software across the wider area. We’re looking for someone pragmatic, collaborative and comfortable working through ambiguity . You’ll have strong technical opinions, but know when to adapt them; you’ll care about engineering quality without over-engineering solutions; and you’ll be comfortable influencing people without relying on authority . Healthcare experience isn’t essential, but an interest in our mission is. It’s an opportunity to apply your engineering experience to technology that ultimately supports health research at an unprecedented scale . Hiring process We feel hiring should be transparent and give you a real sense for what Our Future Health is like. Here's what you can expect: • Initial chat with our Talent team (30 min) to get to know each other, discuss the role, and answer any questions you have., • 1st interview with our Head of Data Engineering (30 min) - this is an opportunity to learn more about each other and align on role expectations., • Technical interview with 2-3 members from our engineering team (60 min). This will include a short task you’ll need to prepare in advance of the interview and is designed to get a sense for how you'd approach the real-world responsibilities of this role., • Final stage competency interview (60 min) with a small cross-functional panel of your potential new colleagues. This will focus on how you collaborate, work with stakeholders, and navigate ambiguity and challenges in real-world projects. Benefits • Competitive base salary from £105,000 per annum, • Generous Pension Scheme – We invest in your future with employer contributions of up to 12%, • 30 Days Holiday pro rata + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you, • Enhanced Parental Leave – Supporting you during life’s biggest moments, • Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice, • Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice, • EV Scheme – Save up to 40% on a brand new electric vehicle all-inclusive package through salary sacrifice, • £1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board!, • Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family, • A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements You may work remotely from anywhere within the UK, with occasional travel to London. We recommend you apply as soon as possible as occasionally due to high volumes of applications, we need to close our postings early. At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you do require any reasonable adjustments, please email us at talent@ourfuturehealth.org.uk

Remote-first across Europe. Occasional travel to Prague and to customer sites. About the role Duvo helps big companies actually finish the operational work that nobody on their team has time to close. The stuff that lives across an ERP, a few portals, somebody's inbox, three spreadsheets, and the occasional phone call. We map it, improve it, and run it for them. Our customers include one of Europe's largest online grocery retailers, a global beauty e-commerce brand, a Middle East retail group, and a European pharmacy chain. The buyer is usually a Head of Operations, Supply Chain, Finance or IT at a large retailer or FMCG brand. New deals land at €100k-€250k ARR and grow from there. This role sits between sales and engineering. You own the technical story in a deal, you run the workshops with the customer's ops and IT people, and you design the pilot that gets us from "this looks interesting" to a signed contract. You'll work directly with the founders and the AE in your region. What you'll do Run discovery and process mapping with customer teams. Take what they actually do across half a dozen systems, including the handoffs and exceptions, and turn it into a pilot scope with a clear Definition of Done. Build and demo pilots inside the product. We don't show generic decks. Every demo runs against the customer's process, with their data shape and their approval rules and their write-back targets. Own the technical evaluation. Security review, integration sizing, the IT objections. Bring engineering in when you actually need them. Stay in the deal through pilot delivery. The customer's outcome has to be verifiable, not just demoable, and that part lands with you. Who you are 3+ years in pre-sales, solutions engineering, forward-deployed, or implementation consulting. You've sold into Operations, Supply Chain or Finance buyers at enterprise companies. Retail or FMCG is a bonus. You get your hands dirty with SQL, a bit of scripting, REST APIs, basic Python. You don't have to be a software engineer. You do have to be the person who can debug an integration live on a call. You read a buying committee well. You know who the champion is, who the blocker is, and when to escalate. You explain things in plain English. You push back on customer asks when they hurt the pilot. Your call summaries are good enough that the rep just forwards them. What we offer Competitive salary and equity. We share the range on the first call. Seed-stage company backed by Index Ventures ($15M seed). Our founder and CEO is Tom Cupr, who previously founded one of Europe's largest online grocery retailers. You're the first pre-sales hire in your region. The function is yours to build. Remote across Europe / the US, with travel to customer sites in your region and a team offsite once a quarter. How we hire Recruiter screen 45 minutes with Omar (Head of Commercial) on the company and quick intros 45 minutes with Omar going deep on your background Working session: you deliver a demo to us Founder interview We try to close the loop in under three weeks. If this is the kind of problem you want to spend your time on, get in touch.

About Ketch Ketch is redefining responsible data use for the AI era. The Ketch Data Permissioning Platform is the new layer of business technology that helps brands collect, control, and activate permissioned, privacy-safe data across every device, system, and third-party app. Brands around the world use Ketch to simplify privacy and consent operations, increase revenue from advertising, data, and AI initiatives, and build trust with customers and partners. About the Role We are hiring a UK-based, French-speaking Technical Support Engineer to provide high-quality technical support to Ketch customers and partner closely with our Professional Services team on technical conversations, solutions, and troubleshooting during implementations. This role balances reactive support work with proactive engagement -- joining the services team in technical conversations and working directly with customers on technical solutions and troubleshooting. This is a hands-on technical role. You will work directly with customer engineering teams, developers, and IT stakeholders to resolve complex technical issues across Ketch's platform. You will also support our PS team during customer implementations as the technical expert in the room. This role reports to the Head of Customer Experience and partners closely with our US support, services, and engineering teams. What You'll Do • Serve as the primary technical support resource for European customers, owning ticket resolution end-to-end across web technologies, APIs, SDK integrations, and platform configuration, • Partner with the Professional Services team on customer implementations -- joining technical scoping calls, troubleshooting integration issues, and providing technical solutions to complex customer environments, • Work directly with customer developers, IT teams, and data engineers to diagnose and resolve issues, • Use tools like Postman to troubleshoot API calls, inspect requests/responses, and identify root cause, • Investigate and resolve issues across JavaScript, HTML, CSS, and front-end behavior, • Document fixes, known issues, and reusable solutions for the broader support and services teams, • Provide hand-off and continuity coverage to the US and India support teams, • Escalate to engineering when appropriate, while owning customer communication and resolution timelines What We're Looking For • 4+ years in a technical support, solutions, or implementation role at a B2B SaaS company (pure software -- not hardware, networking, or systems integration), • Strong working knowledge of JavaScript, HTML, CSS, and APIs, • Comfortable using Postman or similar tools to troubleshoot API behavior, • Experience administering or supporting SaaS platforms, • Genuine technical curiosity -- self-directed learner who digs into product, reads docs, and builds working knowledge of complex systems, • Fluent in French (professional, customer-facing level) and English, • UK-based with the right to work in the UK, • Flexibility to overlap with US business hours regularly, including evenings, • Comfortable working independently in a startup environment with limited playbooks Nice to Have • Experience at a US-headquartered SaaS company, • Exposure to privacy, consent, AdTech, MarTech, or data governance domains, • Experience supporting customers through technical implementations end-to-end, • Background in early-stage or startup, • Mobile app development experience Information collected and processed as part of any job applications you choose to submit is subject to Ketch's . Ketch is proud to be an equal opportunity employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. If you have a need that requires accommodation, please let us know by emailing _. Ketch is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Ketch does not accept agency resumes. Please do not forward resumes to our jobs alias, Ketch employees, or any other organization location. Ketch is not responsible for any fees related to unsolicited resumes. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Open GI in Worcester is seeking a Head of Customer Value to lead the end-to-end customer experience, combining proactive success, reactive service, and continuous improvement. You will drive retention, adoption and growth by directing a team of Customer Success and Service Delivery Managers, shaping a data-driven strategy and executive relationships. The role requires extensive leadership experience in B2B SaaS, strong customer metrics knowledge, and collaboration across product, sales and #J-18808-Ljbffr

Open GI, a UK-based insurer technology provider, is seeking a Head of Marketing to shape the group marketing strategy and lead product marketing for a SaaS portfolio. You will build a high-performing team, align marketing with sales and product, and drive demand generation, lifecycle management, and adoption across the installed base. The role requires deep experience in B2B SaaS, data-driven decision making, and a track record of delivering revenue growth through strategic branding and GTM #J-18808-Ljbffr

It is our vision to connect the insurance community through market-leading technology. Our people are placed at the heart of this, and diversity, equity and inclusion are central to everything we do. We know the key to achieving success is to enable a positive, inclusive, and collaborative working culture, and, as part of our commitment, we have signed up for a number of pledges and programmes designed to support and nurture our people. No matter where you sit or which team you are a part of, we want you to know that you contribute in helping us to shape where the company will be in the future. We would love for each employee to be able to talk with pride about our company and, most importantly, consider Open GI to be an inclusive, fun and fulfilling place to work. The Head of Customer Value is responsible for leading the end-to-end customer experience by combining proactive customer success, reactive customer service, and a continuous improvement mindset. The role ensures customers achieve maximum value from our products and services while receiving exceptional support throughout their lifecycle. This leadership role will lead and support their team to drive customer retention, satisfaction, adoption, and operational efficiency-creating a cohesive, data-driven strategy that supports both customer and business growth. This role involves leading and developing a team of Customer Success & Service Delivery Managers, ensuring our clients achieve maximum value from our software solutions, driving customer retention, and identifying opportunities for growth. The successful candidate will be instrumental in fostering deep client relationships and contributing significantly to the overall business growth of Open GI. • In conjunction with the Director of Customer Success, develop and execute a comprehensive Customer Value strategy aligned with Open GI's overall business objectives, focusing on adoption, retention, expansion and advocacy, • Lead, coach, and develop a high-performing team of Customer Success and Service Delivery Managers, • Build strong Executive level relationships with key customers. Act as their senior point of contact when needed, maximising the value they get from Open GI software solutions, • Lead initiatives to enhance the overall customer experience across every touchpoint, • Oversee escalation management (where needed), ensuring critical issues are resolved quickly and transparently, • With the team, drive customer adoption and value realisation across all product lines and services, • Champion automation, process optimisation, and self-service solutions, • Define key performance indicators (KPIs) and metrics for the in-life customer success function and regularly report on team performance and customer health to senior leadership, • Stay abreast of industry trends, competitor activities, and customer success best practices to continuously evolve our approach, • Work with the team to identify and capitalise on up-selling and cross-selling opportunities, collaborating seamlessly with the Sales team to drive revenue growth, • Develop, refine, and standardise customer success processes, playbooks, and best practices to ensure consistency and efficiency across the team, • Collaborating closely with Product Development, Sales, and the wider Customer team to influence product roadmap, service improvements and overall customer experience, • Own voice-of-customer programmes, including surveys, feedback loops, user communities, and advisory groups, • Educated to degree level (advantageous), • Extensive experience in a senior customer success role within a B2B SaaS environment in a leadership/management capacity, • Proven leadership experience managing Customer Success and/or Customer facing teams, • Experience improving customer satisfaction, retention, and service performance, • Strong understanding of customer success methodologies, metrics (e.g., churn, retention, NPS, LTV), and best practices, • Experience in the insurance software sector or a closely related financial services technology domain is highly desirable, • Proficiency with CRM and Customer Success platforms (e.g. Salesforce), • Exceptional interpersonal, communication, and presentation skills, with the ability to engage effectively with Senior executives and internal stakeholders and communicate complex ideas to both technical and non-technical stakeholders, • Proven ability to collaborate with cross-functional teams, including sales, product management, operations, and account management, • Strategic thinker with a strong analytical mindset, capable of translating data into actionable insights, solutions and strategies, • Strong leadership and coaching skills with the ability to inspire and develop teams through change and growth., • Commercially focused with strong business acumen, • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively., • Ability to interpret and present statistics both to customers and colleagues, • Strong understanding of Open GI technology, current market, and emerging technologies digital/cloud/mobile, • Good working knowledge of MS Products It is our mission to be both the Technology Partner and Employer of Choice to the UK General Insurance market. Our people are placed at the heart of this and diversity, equality and inclusion are central to everything we do. • Accountability: We own our actions and shape our success on the results we deliver, • Innovation: We tackle challenges with fresh thinking and bold ideas, • Teamwork: We work together, recognising we can't do this without each other, • Trust: We build trust on integrity, transparency and mutual respect We are looking for an individual who embraces our values in their actions, decisions, communications and processes to inspire positivity and, ultimately, exceptional performance. • Competitive salary dependent on skills and experience, • Company pension, • Bonus opportunity, • Life assurance and critical illness cover, • Cycle to work scheme, • Perkbox - an exclusive platform offering a wide range of discounts and benefits, • Holiday entitlement of 25 days per annum, increasing to 26 days per annum after three years of service & a holiday purchase scheme, • Opportunity for a more flexible approach to start, finish, and lunchtimes to allow you to better manage events outside of work, • Inclusive Bank Holiday policy giving you the option to swap days that are important to you for cultural or religious reasons, • Social clubs - whether you're into your cycling, crafts, or other hobbies, we have a number of groups at Open GI where individuals who enjoy the same pursuits can get together, • Wellbeing - wills at work scheme, employee assistance programme and mental health first aiders Please note, this is a hybrid position requiring in-office attendance at our Worcester office for a minimum of 50% of hours worked. #J-18808-Ljbffr

A heritage floor care brand is rebuilding its product development function from a blank sheet, and you would help lead it. This Lead Design Engineer, Advanced Development role at Vax is based in Droitwich, Worcestershire, four days a week on site, with up to 10% bonus and real ownership of concept and prototype work for dry products from day one. As a Lead Design Engineer in Vax's new Advanced Development team, you will lead concept generation for dry products, from vacuums and cordless vacs to air movement, filtration, motor and battery systems. You will build working demonstrators fast, mentor junior engineers, and set the technical direction for what Vax builds next. • Drive concept generation and rapid prototyping for dry products, hands on from idea to demonstrator., • Mentor and develop junior Advanced Development engineers as the team grows., • Define product and technology architectures and solve the hardest technical problems., • Work with external suppliers to bring concepts to life., • Present trade offs, risk and technical summaries to senior stakeholders across the business., • A BEng or MEng in Mechanical or Product Design Engineering, with extensive product development experience., • A proven track record of concept development and prototyping, not detailed design or sustaining work., • Strong CAD skills, CREO, NX, SolidWorks or CATIA are all welcome for this Lead Design Engineer role., • A fast paced, design build test mindset, comfortable turning a loose brief into a working demonstrator., • Extensive experience leading and mentoring engineers while staying hands on with the work., • Up to 10% annual bonus, • Private medical cover after six months, • Protection cover As a Lead Design Engineer at Vax, you join a brand new Advanced Development team backed by the reach of the TTI Group. The team is being shaped around a design-build-test culture, led by a Head of Advanced Development. You get real ownership of dry product concepts, from vacuums to filtration and motor systems, with high visibility to senior stakeholders across the group. It is a hands-on lead role, and you still build the demonstrators yourself. #J-18808-Ljbffr

An excellent opportunity to join a fast-growing services business in Central Worcester as a Management Accountant. You'll sit within a small but high-impact commercial team, reporting to the commercial head, with real autonomy over the end-to-end management accounts and the opportunity for line management of one team member. This is a role with genuine visibility, working directly with the Finance Director and the wider Executive team. • Taking full ownership of the management accounts from start to finish, • Producing and reviewing the monthly accounts for every company within the Group, • Pulling the Group figures together into a consolidated set of management accounts, • Completing balance sheet reconciliations, • Building the monthly reporting pack for the Board and Executive team, • Producing insightful reporting across sales activity, customer and R&D, • Developing P&L reporting split by function, department and product, building strong relationships with key stakeholders across the business, • Supplying management information to the Executive team on request, • Working alongside the wider FP&A team to pull together the annual budget, ongoing forecasts and supporting packs, • Driving improvements in reporting processes, output quality and model governance, with a view to shortening the month-end timetable, • Introducing process improvements and tightening controls through automation, • Making better use of finance systems, data and tools to improve efficiency and insight, • Line managing one member of the management accounting team, covering objectives, coaching, development and performance, • Acting as a mentor across the wider finance team, setting the standard for accuracy, rigour and ownership, • Maintaining consistency and high technical standards across reporting The role is hybrid, with a maximum of 2 days based in Central Worcester. The business is people-focused, with diversity, equity and inclusion genuinely embedded, and a set of values built around accountability, innovation, teamwork and trust. You'll be joining a lean, fast-moving finance function where your work is seen and used at Board level. • ACA/ACCA/CIMA qualified is preferred but will consider finalists or QBE, • Ownership of the month-end process is essential, • A proven track record of delivering accurate financial information to deadline, • Experience of managing, coaching or developing others — or clear readiness to take that step, • Advanced Excel and strong attention to detail, • Confidence working autonomously within a small team, • 25 days holiday plus bank holidays, rising to 26 after three years, with the option to buy up to 30, • Discretionary 5% company bonus, • 4% matched pension contribution, • Life assurance at 4x salary and critical illness cover, • Enhanced family leave — 26 weeks' full maternity pay and 6 weeks' paternity, • More benefits disclosed once applied #J-18808-Ljbffr

It is our vision to connect the insurance community through market-leading technology. Our people are placed at the heart of this, and diversity, equity and inclusion are central to everything we do. We know the key to achieving success is to enable a positive, inclusive, and collaborative working culture, and, as part of our commitment, we have signed up for a number of pledges and programmes designed to support and nurture our people. No matter where you sit or which team you are a part of, we want you to know that you contribute in helping us to shape where the company will be in the future. We would love for each employee to be able to talk with pride about our company and, most importantly, consider Open GI to be an inclusive, fun and fulfilling place to work. The Head of Marketing is ultimately responsible for developing and implementing a Group Marketing Strategy that is aligned to the Group Sales Strategy and to Open GI's transformation into a SaaS software provider. This strategy should ensure Open GI’s strategic messaging and overall proposition are communicated effectively. Product marketing is at the heart of this role. The Head of Marketing will build and lead a team that owns positioning, packaging, launch and adoption across a subscription software portfolio, and measures its contribution in pipeline, ARR and net revenue retention. • Define and own Open GI's marketing strategy, ensuring alignment with company objectives and growth priorities., • Translate business goals into clear marketing priorities, plans and measurable outcomes., • Act as a strategic partner to Sales, Product and Customer Success leadership teams., • Ensure marketing activity remains focused on agreed strategic priorities and commercial impact., • Ensure marketing contributes to customer acquisition, product adoption, retention and customer growth., • Establish clear measurement frameworks to demonstrate marketing's contribution to pipeline generation and business performance., • Support the development of integrated go-to-market strategies for priority products and propositions., • Champion customer-centric marketing approaches that improve engagement and long‑term customer value., • Drive alignment between marketing activity and commercial objectives., • Support the shift from professional services revenue to recurring subscription revenue, contributing to pricing, packaging and tiering decisions alongside Product and Finance., • Build lifecycle and demand generation programmes that support land‑and‑expand, cross‑sell, upsell and renewal across the installed base., • Own Open GI's market positioning and overall brand strategy., • Ensure consistent and compelling messaging across all customer and market‑facing communications., • Lead strategic communications activity, including corporate communications, PR and thought leadership., • Protect and strengthen Open GI's reputation across all external channels and stakeholder groups., • Support executive visibility and thought leadership programmes., • Act as the guardian of Open GI's brand, ensuring consistency across all customer touchpoints., • Build and lead the product marketing function as the core discipline of the marketing team, covering positioning, messaging, packaging, launch management and sales enablement across Open GI's portfolio., • Ensure product positioning, messaging and go‑to‑market plans support business objectives., • Work closely with Product teams to align customer insight, market opportunity and commercial priorities., • Support successful product launches, customer adoption and market engagement., • Ensure customer and market insight is embedded within strategic decision making., • Own buyer and user personas, competitive intelligence and win/loss analysis, and make them usable by Sales and Product., • Operate a tiered launch process, so that every release is matched to the right level of market, customer and internal activity., • Equip Sales with the narrative, collateral, demo messaging and objection handling needed to sell a subscription proposition., • Partner with Customer Success on in‑product and lifecycle messaging that drives activation, adoption and retention., • Establish and maintain a marketing measurement framework built on SaaS metrics, including pipeline coverage, MQL‑to‑SQL conversion, CAC payback, ARR growth, net revenue retention and product activation and adoption., • Monitor performance across demand generation, customer engagement, market positioning and marketing effectiveness., • Provide regular reporting and insight to the Executive Team and senior stakeholders., • Use data, customer insight and market intelligence to inform strategic decisions., • Drive a culture of accountability, continuous improvement and evidence‑based decision making., • Lead, develop and inspire a high‑performing marketing team., • Foster a collaborative, commercially focused and customer‑centric culture., • Support professional development and capability building across the team., • Build capability in product marketing, demand generation and marketing operations, and identifying where skills need to be developed or recruited., • Champion innovation, experimentation and the effective use of AI and the SaaS marketing stack, including CRM, marketing automation, product analytics and attribution., • Own and manage the marketing budget., • Ensure investment decisions are aligned to business priorities and expected outcomes., • Monitor marketing effectiveness and return on investment., • Allocate resources to maximise commercial impact and strategic value. Marketing sourced and influenced pipeline. Contribution to ARR growth and net revenue retention. Marketing contribution to strategic business objectives. Customer engagement and adoption performance. Brand awareness and market perception. Share of voice and thought leadership performance. Quality and consistency of market positioning. • Campaign and programme performance., • Return on marketing investment., • Marketing reporting maturity and cross‑functional alignment., • Delivery of strategic priorities and transformation objectives., • Team engagement and development., • Capability growth., • Achievement of departmental objectives., • Educated to degree level in a relevant subject (advantage)., • Entry level CIM qualification or higher (advantage), • PMA certification or equivalent (advantage), • GCSE English and Maths (or equivalent) at Grade C or above (essential), • Proven experience leading marketing and external communications strategy within a B2B SaaS or subscription software business (essential)., • Direct experience of product marketing in a SaaS environment - positioning, packaging and pricing input, launch management and sales enablement., • Experience of supporting a business through a transition to a recurring subscription model (advantage), • Strong track record of aligning marketing activity to commercial objectives., • Experience working closely with Sales, Product and Customer Success teams., • Experience building and leading high‑performing marketing teams., • Experience presenting to Executive and Board‑level stakeholders., • Strong understanding of product marketing, demand generation, brand strategy and customer lifecycle marketing., • Data driven mind‑set and experience of handling the media (national, regional and industry level), • Commercially minded and strategically focused., • Strong leadership and stakeholder management skills., • Excellent communication and presentation abilities., • Data‑driven with strong analytical capability., • Customer‑focused with a deep understanding of market needs., • Able to balance strategic thinking with practical execution., • Confident influencing at all levels of the organisation., • Adaptable, resilient and comfortable operating in a changing environment., • Passionate about developing people and building high‑performing teams., • Excellent communication skills – able to interpret needs and convert these into desired outcomes, • Mature approach to delivering projects, managing line reports and recognition of the need to deliver quality output as a team, • A practical, hands‑on approach, solving problems as required, • Confident in dealing across multiple departments and businesses, • Ability to convert complex technical solutions into relevant customer communications, • Investigative / creative mind with a strong desire to learn and communicate knowledge to team members It is our mission to be both the Technology Partner and Employer of Choice to the UK General Insurance market. Our people are placed at the heart of this and diversity, equality and inclusion are central to everything we do. • Accountability:We own our actions and shape our success on the results we deliver, • Innovation:We tackle challenges with fresh thinking and bold ideas, • Teamwork:We work together, recognising we can’t do this without each other, • Trust:We build trust on integrity, transparency and mutual respect We are looking for an individual who embraces our values in their actions, decisions, communications and processes to inspire positivity and, ultimately, exceptional performance. • Competitive salary dependent on skills and experience, • Company pension, • Bonus opportunity, • Life assurance and critical illness cover, • Cycle to work scheme, • Perkbox – an exclusive platform offering a wide range of discounts and benefits, • Holiday entitlement of 25 days per annum, increasing to 26 days per annum after three years of service & a holiday purchase scheme, • Opportunity for a more flexible approach to start, finish, and lunchtimes to allow you to better manage events outside of work, • Inclusive Bank Holiday policy giving you the option to swap days that are important to you for cultural or religious reasons, • Social clubs - whether you’re into your cycling, crafts, or other hobbies, we have a number of groups at Open GI where individuals who enjoy the same pursuits can get together, • Wellbeing – wills at work scheme, employee assistance programme and mental health first aiders Please note,this is ahybrid positionrequiringin-office attendance at our Worcester location for a minimum of 2 days per week. #J-18808-Ljbffr

Our client is a recognised and successful family business who provide top:quality construction tools, site supplies and consumables across the UK. In support of their continued growth and market activity, we are seeking a dynamic and experienced Management Accountant who will be the day:to:day head of the finance department. This person will lead a team of five and report directly to the Managing Director. This is not simply a month:end reporting job. The role is for someone who understands how a stock:intensive distribution business makes money, along with running a disciplined finance function and uses the numbers to help the management and senior leadership team, improve the business. Based at their offices in Worcester, the Management Accountant will: • : Own the day:to:day finance function, including sales ledger, purchase ledger, debtor and creditor transactions, cash collection and supplier payments., • : Produce timely and accurate monthly management accounts, divisional and branch P and Ls and useful management information., • : Analyse sales, gross margin, EBITDA, costs and variances and explain what is really driving performance., • : Maintain strong control of debtors, creditors, stock and working capital, including debtor days, creditor days, stock turns and return on working capital., • : Own rolling cash:flow forecasting and coordinate annual budgets and forecasts., • : Provide customer, product and divisional profitability analysis and identify margin leakage., • : Support pricing, purchasing and operational decisions with clear commercial analysis., • : Improve NetSuite reporting, financial controls, process discipline and data quality., • : Support acquisitions, integration and other commercial or improvement projects when required., • : Lead, manage and develop the five:person finance team, setting clear standards and priorities. Ideally CIMA, ACCA or ACA qualified, although consideration would be made for an exceptional qualified:by:experience candidate. Preference is for someone from distribution, merchanting, wholesale, manufacturing or another stock:intensive SME. • : Proven management accounting and financial control experience., • : Previous responsibility for managing an accounts or finance team., • : Strong practical experience of debtors, creditors, cash collection and supplier payment processes., • : Excellent understanding of P and L, balance sheet, cash flow and stock., • : Commercially strong, curious and willing to challenge when the numbers do not make sense., • : Strong Excel and data skills and comfortable with ERP systems; NetSuite experience would be particularly valuable., • : Able to work directly with an entrepreneurial Managing Director and turn financial information into practical actions. Relocation support is not currently available. #J-18808-Ljbffr

It is our vision to connect the insurance community through market-leading technology. Our people are placed at the heart of this, and diversity, equity and inclusion are central to everything we do. We know the key to achieving success is to enable a positive, inclusive, and collaborative working culture, and, as part of our commitment, we have signed up for a number of pledges and programmes designed to support and nurture our people. No matter where you sit or which team you are a part of, we want you to know that you contribute in helping us to shape where the company will be in the future. We would love for each employee to be able to talk with pride about our company and, most importantly, consider Open GI to be an inclusive, fun and fulfilling place to work. The Head of Customer Value is responsible for leading the end-to-end customer experience by combining proactive customer success, reactive customer service, and a continuous improvement mindset. The role ensures customers achieve maximum value from our products and services while receiving exceptional support throughout their lifecycle. This leadership role will lead and support their team to drive customer retention, satisfaction, adoption, and operational efficiency—creating a cohesive, data-driven strategy that supports both customer and business growth. This role involves leading and developing a team of Customer Success & Service Delivery Managers, ensuring our clients achieve maximum value from our software solutions, driving customer retention, and identifying opportunities for growth. The successful candidate will be instrumental in fostering deep client relationships and contributing significantly to the overall business growth of Open GI. • In conjunction with the Director of Customer Success, develop and execute a comprehensive Customer Value strategy aligned with Open GI's overall business objectives, focusing on adoption, retention, expansion and advocacy, • Lead, coach, and develop a high-performing team of Customer Success and Service Delivery Managers, • Build strong Executive level relationships with key customers. Act as their senior point of contact when needed, maximising the value they get from Open GI software solutions, • Lead initiatives to enhance the overall customer experience across every touchpoint, • Oversee escalation management (where needed), ensuring critical issues are resolved quickly and transparently, • With the team, drive customer adoption and value realisation across all product lines and services, • Champion automation, process optimisation, and self-service solutions, • Define key performance indicators (KPIs) and metrics for the in-life customer success function and regularly report on team performance and customer health to senior leadership, • Stay abreast of industry trends, competitor activities, and customer success best practices to continuously evolve our approach, • Work with the team to identify and capitalise on up-selling and cross-selling opportunities, collaborating seamlessly with the Sales team to drive revenue growth, • Develop, refine, and standardise customer success processes, playbooks, and best practices to ensure consistency and efficiency across the team, • Collaborating closely with Product Development, Sales, and the wider Customer team to influence product roadmap, service improvements and overall customer experience, • Own voice-of-customer programmes, including surveys, feedback loops, user communities, and advisory groups, • Educated to degree level (advantageous), • Extensive experience in a senior customer success role within a B2B SaaS environment in a leadership/management capacity, • Proven leadership experience managing Customer Success and/or Customer facing teams, • Experience improving customer satisfaction, retention, and service performance, • Strong understanding of customer success methodologies, metrics (e.g., churn, retention, NPS, LTV), and best practices, • Experience in the insurance software sector or a closely related financial services technology domain is highly desirable, • Proficiency with CRM and Customer Success platforms (e.g. Salesforce), • Exceptional interpersonal, communication, and presentation skills, with the ability to engage effectively with Senior executives and internal stakeholders and communicate complex ideas to both technical and non-technical stakeholders, • Proven ability to collaborate with cross-functional teams, including sales, product management, operations, and account management, • Strategic thinker with a strong analytical mindset, capable of translating data into actionable insights, solutions and strategies, • Strong leadership and coaching skills with the ability to inspire and develop teams through change and growth., • Commercially focused with strong business acumen, • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively., • Ability to interpret and present statistics both to customers and colleagues, • Strong understanding of Open GI technology, current market, and emerging technologies digital/cloud/mobile, • Good working knowledge of MS Products It is our mission to be both the Technology Partner and Employer of Choice to the UK General Insurance market. Our people are placed at the heart of this and diversity, equality and inclusion are central to everything we do. • Accountability:We own our actions and shape our success on the results we deliver, • Innovation:We tackle challenges with fresh thinking and bold ideas, • Teamwork:We work together, recognising we can’t do this without each other, • Trust:We build trust on integrity, transparency and mutual respect We are looking for an individual who embraces our values in their actions, decisions, communications and processes to inspire positivity and, ultimately, exceptional performance. • Competitive salary dependent on skills and experience, • Company pension, • Bonus opportunity, • Life assurance and critical illness cover, • Cycle to work scheme, • Perkbox – an exclusive platform offering a wide range of discounts and benefits, • Holiday entitlement of 25 days per annum, increasing to 26 days per annum after three years of service & a holiday purchase scheme, • Opportunity for a more flexible approach to start, finish, and lunchtimes to allow you to better manage events outside of work, • Inclusive Bank Holiday policy giving you the option to swap days that are important to you for cultural or religious reasons, • Social clubs - whether you’re into your cycling, crafts, or other hobbies, we have a number of groups at Open GI where individuals who enjoy the same pursuits can get together, • Wellbeing – wills at work scheme, employee assistance programme and mental health first aiders Please note,this is a hybrid position requiring in-office attendance at our Worcester office for a minimum of 50% of hours worked. #J-18808-Ljbffr

Location: Office based (WR9 0NS) / Hybrid Responsible to: Commercial Director & Head of Commercial • Internal – Departmental Managers, • External – Perspective Clients, Existing Clients Falcon Contract Flooring is a family-run company that started in 1985 as a local flooring provider in Birmingham. We’ve grown into one of the top 20 contract flooring companies in the UK, with an ambition to expand internationally. We have over 25 office staff and 100+ installers, working with leading clients in sectors such as Whitbread, Loungers, M&B, Travelodge, and Marriott. Our modern headquarters in Worcestershire supports our future growth. We use a custom CRM with Sage Intacct integration and the latest technology to improve customer service and efficiency. With over 40 years of experience and a young, creative, and forward-thinking team, Falcon has a reputation as a dependable, quality partner in the contract flooring industry. We value new ideas, perspectives, and personalities. Our vision: your vision inspires our purpose. Falcon’s Purpose: We Give a Shit! Falcon is seeking a skilled and enthusiastic Sales Executive to join its team to generate sales leads and hunt for new B2B sales opportunities. The ideal candidate will share the team’s vision of becoming the greatest flooring contractor in the world and will have the opportunity to advance to a management level position, as well as to contribute to the company’s success and growth. Falcon is a friendly, non-corporate, and driven team that values new ideas, perspectives, and personalities. • Take control and generate leads in specific industries and target areas., • Work in conjunction with the commercial team to ensure a smooth transition of handing over leads., • Maintain a high standard of approach when talking to and meeting prospective new clients., • Ensure the achievement of all KPIs, which will be set out at the start of the role., • Participate in activities that promote the Brand/Company and the product & services it offers., • Maintain awareness of competition and market trends., • Control expenses to agreed levels with the Commercial Director during field-based activities., • Continuously improve product and service knowledge to maximise sales opportunities., • Ensure the image of the Brand/Company is always upheld., • Ensure all information meetings and lead data is communicated to the National Sales & Key Accounts Manager. We encourage using Fireflies.ai for recording all meetings and capturing all actions., • Be fully conversant with Brand/Company policy on: Brand standards, Health and safety policy, Personnel and training procedures., • Utilise brand metrics to ensure quality measures are maintained throughout the company., • Communicate all received feedback within the team., • Work with our Head of Commercial / Commercial Director to drive improvements to the business., • Effectively manage and build new relationships., • Perform tasks as directed by Head of Commercial / Commercial Director in pursuit of business goals., • Continuously improve knowledge and abilities through on-going training and development., • Always comply with company codes of conduct., • Familiarise yourself with company policies/procedures + the employee handbook., • Lead by example in demonstrating behaviours expected of all employees., • Ability to work as part of a diverse team with colleagues from different viewpoints, cultures, and backgrounds., • Produce reports as required internally and externally., • Hold and attend meetings as appropriate; actively contribute to all forums., • Demonstrate a comprehensive understanding and awareness of all policies and procedures., • A supportive, career-focused environment with clear progression paths., • Collaborative, high-energy team culture., • Weekly internal team meeting (Monday 08:30)., • Monthly whole team meeting (Installers 06:30)., • Team huddle every morning (08:30) standing at the Mission Wall., • Weekly department team strategy meetings with MD (30 minutes, come prepared)., • Commission: (Dependent on experience)., • Reports To: Commercial Director/Head of Commercial., • Pool vehicle access., • Pension (4% Employer)., • Death in Service (4 x Salary)., • Performance-Based Commission., • Laptop., • Phone., • Income Protection Scheme after 6 months (80% basic after 13+ weeks of sickness/injury)., • Birthday Off Paid., • Grand Plan Enrolment from Day One., • FCF GRAND PLAN Achieve team targets and unlock a bonus of 2-5% per month., • Weekly Recognition: The "Winner of the Week" receives a £50 retail voucher for outstanding contributions., • Installer of the Month: Our top installer each month receives a £50 retail voucher as recognition of their exceptional work., • Birthday Bonus: All employees enjoy their birthday off, in addition to their regular holiday entitlement. (If your birthday falls on a weekend, take either the Friday or Monday.) (Cake contributions still enthusiastically welcomed!), • Monthly Team Lunch: Join us for a "Fat Friday" lunch on the last Friday of every month – a chance to celebrate our successes together! Call: • Entry level, • Full-time, • Sales and Business Development, • Construction #J-18808-Ljbffr

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