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Run the engine. Protect the platform. Lead from the front as Head of ISOC. Intercity is looking for a senior operations leader to head up our Integrated Network & Security Operations Centre (ISOC) . This is a pivotal role for someone who understands how large-scale networks, managed services, and 24/7 operations really work and how security is embedded into resilient service delivery. Youll lead both our Network Operations Centre (NOC) and Security Operations Centre (SOC) , ensuring our platforms are available, performant, and secure , while developing high-performing teams and driving continuous improvement. This role is ideal for a network or service operations leader with strong security knowledge, rather than a purely cyber-focused profile. About the Role As Head of ISOC, you will own the day-to-day operational performance of Intercitys cust omer s core netwo rk and s ec urity services from availability and incident response to security detection and escalation. We are look ing f or someone who can pivot our s upp ort serv ices fr om r eacti ve to proa ctive . You will bring inn ovati ve id eas an d auto mati on that will transform o ur s ervice a nd enable our custo mers and chann el partners to see the b enef its of the service . Youll sit close to the operational front line, leading teams through live incidents, service challenges, and growth , while shaping how our NOC and SOC evolve as the business scales . As a Head of ISOC: Lead and develop NOC and SOC teams responsible for 24/7 service monitoring and response. Develop, implement, and maintain NOC processes, runbooks, escalation procedures, and best practice's Ensure network performance, availability, and fault resolution remain industry-leading . Embed security operations as part of operational resilience , not a standalone function. Act as senior incident commander during major outages or security events. Drive operational maturity through tooling, automation, and process optimisation. Have the vision to improve the service work ing closely with the platform and product teams to enhance the service Operational Leadership Lead, mentor, and grow high-performing network and security operations teams . Build a culture of accountability, learning, and calm execution under pressure. Ensure appropriate resourcing , shift coverage, and skills depth across 24/7 operations. Have stro ng an al ytical and pro blem solving abilitie s and be able to interpret operation al met rics that help driv e data based de cis ions . Network & Service Assurance Oversee network monitoring, fault management, and performance optimisation . Ensure rapid detection, triage, and resolution of incidents across network and cloud platforms. Own service KPIs including uptime, SLAs, MTTD, MTTR, and incident recurrence . Security Operations (Embedded, Not Isolated) Oversee SOC detection, escalation, and response processes. Ensure security tooling and workflows support operational outcomes and customer assurance. Maintain effective incident response playbooks and escalation paths. Incident & Crisis Management Act as escalation lead for high-impact incidents and service outages. Coordinate cross-team response with engineering, vendors, and customer-facing teams. Lead post-incident reviews focused on learning and prevention. Strategy, Tooling & Continuous Improvement Align NOC and SOC strategy with wider business and service priorities. Drive automation to reduce noise, manual effort, and response times. Manage budgets, vendors, and technology roadmap for monitoring and security tooling. Governance & Reporting Ensure compliance with internal controls, customer commitments, and regulatory standards. Provide clear, meaningful operational reporting to senior leadership. Work with the Cus tomer Service team to develop clear and meaningful service reports for customers What Were Looking For This role suits a network-first operational leader who understands security as a core part of modern service delivery. Experience 810+ years in network, infrastructure, or service operations . At least 5 years in a senior operational leadership role . Proven experience leading NOC teams , ideally alongside SOC or security operations. Strong background in: Routing, switching, firewalls, VPNs, load balancers (Fo rtinet , Jun iper, Cisco , Aruba and Check Po int Enterprise and cloud networking ( Mic ro soft Azure ) Operational incident and crisis management Solid understanding of SOC processes and tooling (SIEM, EDR, IDS/IPS), without being purely cyber-focused. Intercit y utili se s H ALO P SA (ITSM ) , OpMan ager , Nini ja On e (M onitori ng) , Sec urity ( Micro soft S entinel ) Qualifications (Advantageous) Degree in Computer Science, Networking, IT, or similar. IT IL V4 p rac t itioner Certifications such as CCNP, CISSP, CISM (or equivalent experience). Skills & Strengths Operations-first mindset availability and reliability come first. Calm, decisive leader during incidents and service-impacting events. Metrics-driven, with a strong grasp of service KPIs and operational health. Passionate about automation, tooling, and reducing operational noise . Able to align technical operations with business priorities and customer outcomes. What We Offer: 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days. Annual pay reviews. Holiday buy scheme. All-company bonus scheme. Death in service cover. Employee assistance programme. Company pension. Active social calendar. A strong focus on developing our people. About The Company Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference Intercity is a technology solutions partner that isnt all about tech. Its about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far: Customer Net Promoter Score of +92 Gold Award Investors in People Accreditation Employer of the Year 2025 - British Business Excellence Award Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website. TPBN1_UKTJ

Head of Product (Commercial) Food Manufacturing. Lead product and range strategy aligned to commercial and profitability targets. This is a senior leadership role with accountability for product lifecycle management, pricing and promotions, and customer-led innovation to drive profitable growth.

Head of Product DevelopmentLocation:Peterborough HQ (Hybrid)Salary:£50,000£60,000 + Car Allowance + BonusPackage:Hybrid Working | Monthly Incentives | Private Health | Pension | Career Progression | Full Training | High-Performance CultureAbout Trade Mastermind:Trade Mastermind is one of the UKs f

Head of Product & Technical Consultancy - Broad Street West, Sheffield, EnglandCompany Description74Software is home for leading brands (Axway, SBS Software) with mission-critical enterprise applications and infrastructure software serving a growing range of markets and geographies – each with the

We are looking for a Head of Product Marketing to lead the full portfolio of Zellis offerings, with direct, hands-on ownership of our flagship Pay (Payroll) proposition. The Head of Product Marketing is responsible for translating market insight into bu.

APMI/FPMI)•Substantial understanding of the technical, regulatory and risk framework and procedures and industry experience – including of Pensions, ISAs, Equity Release or Life products at a supervisory level•Customer focus – Proven presentation skills with the ability to deliver complex fi

Lead Research, Knowledge Management and AI & Product as a core part of the firm’s operating engine. Own delivery of the FY26–27 Knowledge & Product plan, balancing continuity with high‑impact change. Practical experience using AI tools, ideally in a KM or professional services context.

Head of Product Security & DevSecOps (FinTech SaaS) - UK Remote. Own the security of the SaaS product sold to clients, not just the underlying infrastructure. Are you a product-focused security leader with deep experience in the multi-tenant SaaS world?.

Our Head of Product & Innovation is responsible for creating a world class professional services practice and developing demand for a set of propositions and capabilities to meet the needs of our clients and to support the strategic growth of our business. The successful candidate will lead the prac

The role holder will lead the overall development of product strategy, be accountable for the delivery of revenue / cost targets and be responsible for the end-to-end life-cycle management of the payment and transactional banking product set. Identification of market trends, new features, regulatory

Join us at Legal & General Asset Management as our new Head of Product Governance , where you’ll lead a high-impact team shaping the future of our product lifecycle strategy. This is a senior leadership role at the heart of our Asset Management business, offering the opportunity to influence produ

The Head of Product’s primary responsibilities will be to work with the CTO, translating Patchwork’s product vision for multiple products into reality, and building the system that builds the products. Proven history of working in multidisciplinary-teams in order to ensure customer satisfaction

Experience as a Head of Product or senior product leader in an enterprise SaaS environment. Lead the thoughtful continued integration of AI within Avvoka’s product — enhancing speed, insight, and usability of legal contract drafting without compromising trust or control in the output. This role

A leading recruitment agency is seeking a Head of Sales based in Edgware. The ideal candidate should have strong B2B product sales experience and a proven track record in business growth. The compensation package includes a salary of up to 120K plus commission and additional benefits like a company

As Head of Product at Tillo, you own our product operating system. You'll sit at the intersection of Product, Engineering, Data, Design, and Commercial and deliver valuable product at pace, with predictability, in direct service of our customers, brands, and consumers. Head of Product to own our Pro

As the Head of Product Merchandising for the UGG product line across EMEA Wholesale & Distributor channels, you’ll be the driving force behind regional merchandising strategy, ensuring our product assortment, pricing, and go-to-market approach are perfectly tailored to local market needs. Head of

We are seeking a Head of Agile Product Delivery (Senior Director) to establish, embed, and scale Agile product delivery capabilities across Data Science and Global Data Products. Visa is evolving its delivery capabilities to support the development and scaling of data, analytics, and AI-powered prod

As Head of Active Fixed Income Product, you’ll lead the development and management of our Active Fixed Income product range, collaborating across the business to shape strategy and deliver exceptional outcomes. There are the many discounts we offer – both for our own products and at a range of h

An innovative aviation software company is seeking a Head of Product to lead the strategic direction of its growing SaaS portfolio. The ideal candidate will have over 8 years of Product Management experience and a strong background in SaaS. This pivotal role involves defining product vision, improvi

A fast-growing B2B tech startup is seeking a Head of Product to lead the product strategy for their unique data and agent platform. The ideal candidate will have over 8 years of technical product leadership experience and the ability to navigate enterprise workflows effectively. This position offers

You must be able to articulate the impact of your approach on the product and business, and be a builder who enjoys scaling a company and working iteratively towards a big, ambitious vision for both product and culture. Head of Product Design, London. You will report to the VP of Product.

We are have partnered with one of the UK's fastest growing consumer Marketplace businesses who are looking to hire a Head of Omnichannel Strategy & Product to work closely with the SLT. Head of Omnichannel Product Strategy-Consumer Marketplace. It also offers the opportunity to engage with experienc

A leading dental innovation company in Greater London seeks a Head of Product Engineering to oversee product development from design to manufacturing. The ideal candidate will possess 7-10 years of experience in consumer electronics, with a strong background in CAD and systems engineering.

A VC-backed fintech startup in London is seeking a Head of Product to lead their product vision. This role offers the opportunity to build and scale a world-class product organization. The ideal candidate will have extensive product management experience in high-growth companies, expertise in B2B Sa

Head of Insurance Solutions (Pricing/Product Ownership). Strong pricing / portfolio / product professionals (personal or commercial lines). Role: An executive position for a personal lines / affinity-style insurance business with MGA characteristics, focused on strengthening insurance capability, pr

As the Head of Product Merchandising for the UGG product line across EMEA Wholesale & Distributor channels, you'll be the driving force behind regional merchandising strategy, ensuring our product assortment, pricing, and go-to-market approach are perfectly tailored to local market needs. Head of Pr

A leading digital parenting resource in the United Kingdom is seeking a Head of Digital Development to drive the implementation of its digital strategy. This pivotal role entails overseeing the full lifecycle of digital products and platforms, ensuring exceptional user experience, and managing a tea

A growing food manufacturing business is seeking a commercially minded Head of Product to lead product strategy, performance, and range development. This senior leadership position involves managing the product lifecycle, pricing strategies, and customer-led innovation to drive growth across retail,

As the Head of Product – Comms, you’ll own the portfolio of products that enable customer engagement across voice and digital channels. Bring a strong point of view on where AI meaningfully improves communications products, including routing and orchestration, automation of communications, agent

TripleTen is a service that empowers individuals, regardless of their prior experience, to embark on the exciting and challenging journey of mastering tech professions. Lead, guide, and mentor a cross‑functional team of US product organization (Product Development, Career Service, Onboarding, Supp

As the leader of the product marketing team, you will manage a group of 4 Product Marketing Managers. We are seeking a dynamic and strategic Head of Product Marketing to lead our product marketing efforts. Since Bitrise was launched in 2015, we have grown exponentially: today, tens of thousands of d

Reporting to the Director of Technology, The Head of Product, for Studios Production Technology, will define and oversee the strategic vision and roadmap for ITV Studios’ production technology, from ideation to archive, but excluding sales. Experience of product development and product development

A leading education group in the United Kingdom is seeking a Product Marketing Director to take ownership of the product portfolio and shape market conversations. This role involves leading a team of experts and collaborating with sales and marketing to drive strategy and execution. The ideal candid

We are seeking a Head of Product to lead the next evolution of the organisation’s Direct-to-Consumer (DTC) ecosystem, spanning digital content experiences, live and on-demand streaming, and CRM-led fan engagement. Brings 12–15+ years of product management experience within sports, media, or ente

Putting basic but robust product practices in place – rituals, metrics, dashboards – so everyone can see progress and trade‑offs clearly. Turning data, call drivers and customer feedback into simple narratives that help non‑product stakeholders see what needs to change and why. A product‑l

A leading healthy recipe box service in Greater London is seeking a visionary Head of Product to define and champion the product strategy. The ideal candidate will have over 7 years of product management experience, including leadership roles. The position offers a competitive package, hybrid workin

You will be responsible for leading innovation, design and development of new products as well as helping to evaluate market insights, customer needs and technological advantages to make sure our client maintains their competitive edge and will continue to grow. Previous examples of how you’ve gen

A major telecommunications provider in Greater London seeks a Head of Wholesale Fixed & O2 Daisy Technical Products to lead the end-to-end product delivery process. This role involves shaping the future of the Technology Product portfolio by creating long-range customer-focused roadmaps and deliveri

A healthcare technology company is seeking a Head of Product to shape the future of AI in healthcare. The ideal candidate will own product initiatives, work closely with clinicians and engineers, and drive product-led growth. The company offers competitive compensation and stock options, with a focu

This is a hands‑on leadership role reporting to the SVP of Product & Engineering, working alongside the Head of Engineering and Head of Supply Engineering. We're seeking a Head of Product to lead our UK product team and drive the strategic evolution of our marketplace platform. You’ll be instrum

A leading investment firm in Greater London seeks a Head of Product – Back Office Operations to lead the automation strategy. The successful candidate will leverage their expertise in product ownership and operational automation, guiding cross-functional teams to implement effective back-office so

As Head of Product Security, you’ll play a vital role in protecting the digital products that make this possible. Own and develop Bupa’s Product Security Framework, embedding security into the lifecycle of all digital products. Build and manage a talented team of security specialists, fostering

Work closely with the VP of Product, CPO and other Heads of Product to align on our overall product strategy and collaborate with key commercial partners including marketing and supply. Drive a detailed understanding of the performance of our selling product and its impact to both short and long ter

As the Head of Product Merchandising for the UGG product line across EMEA Wholesale & Distributor channels, you’ll be the driving force behind regional merchandising strategy, ensuring our product assortment, pricing, and go-to-market approach are perfectly tailored to local market needs. Ugg Head

We are seeking a strategic and experienced Head of Product Engineering to lead software engineering architecture testing and technology roadmap execution across Institutional Retirements internally developed products. There are the many discounts we offer both for our own products and at a range of

A fast-growing e-commerce startup in Greater London seeks a Head of Product to define and implement the product strategy for their art catalogue. This pivotal role includes analyzing market trends, managing artist partnerships, and developing product offerings that drive growth and profitability. Fl

A leading financial services firm in Greater London is seeking a Head of Private Credit Product to lead the design, development, and management of innovative products that align with client needs. Ideal candidates will possess substantial experience in private markets product strategy and a strong u

The UK market operates with a number of business divisions with combined sales of over €100m and are now looking to appoint an experienced Head of Marketing & Product Development for their non-food bakeware and kitchen division. This rare Marketing role will work at the heart of the business with