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Description \n \n Job Title: Head of Operations ( Loveday Abbey Road) \n Professional Reporting Line to: Director of Operations/MD \n Direct Reports: Head Chef, Housekeeping, Hospitality Supervisor, Lifestyle Partner and Maintenance Technician \n Role Purpose \n The Head of Operations is a senior leadership role responsible for the operational delivery, standards and performance of all non-clinical functions across the residence. \n The role brings together the disciplines of a five-star hotel with the operational responsibilities and standards required within Loveday. \n \n The Head of Operations will ensure that every aspect of the member experience - from the presentation of the residence and quality of dining to housekeeping, lifestyle, maintenance and hospitality - is delivered consistently, efficiently and to an exceptional world-class standard. \n The Head of Operations will provide visible leadership to the Heads of Department and create a culture in which exceptional hospitality, attention to detail, commercial awareness and operational discipline are embedded throughout the residence. \n \n This role will also work in partnership with subject experts being the Executive Chef and Director of Property. \n The Head of Operations will have overall responsibility for the performance and day-to-day leadership of the non-clinical operation, ensuring departments work collectively rather than as individual functions. \n This role will oversee the complete member and family experience outside of direct clinical care, including arrival and welcome, concierge and reception, dining, housekeeping, lifestyle and events, maintenance, environmental standards and the overall presentation and atmosphere of the residence. \n The role will ensure that operational standards reflect those expected within the finest hotels and private members' clubs, while recognising the additional regulatory, safeguarding, health and safety and operational responsibilities of a care home environment. \n \n Clinical and care functions remain under the leadership and accountability of the relevant clinical leadership structure. \n \n Key Responsibilities \n Operational Leadership \n Provide leadership, direction and accountability to all non-clinical Heads of Department. \n Establish clear operating standards, departmental objectives, KPIs and accountability across each function. \n Lead daily operational meetings and ensure effective communication and coordination between departments. \n Maintain a highly visible presence throughout the residence, regularly inspecting member areas, back-of-house operations and service delivery. \n Identify operational issues quickly and ensure appropriate corrective action is taken. \n Ensure departmental rotas, resources and working practices are aligned to occupancy, member requirements and business needs. \n Create a culture of ownership in which Heads of Department are accountable for the performance, presentation and financial management of their areas. \n \n Ensure complaints are managed within the complaints policy framework and work to resolve to reduce/remove negative brand impact \n Ensure a 5* rating on Doctify and a minimum of 9.5 on Carehome.co.uk \n \n Five-Star Member Experience \n Take ownership of the non-clinical member journey and ensure an exceptional, highly personalised experience is delivered consistently. \n Ensure service standards reflect luxury hospitality and are aligned with our brand positioning and reputation for the best in class \n \n Ensure individual member preferences are understood, recorded and communicated effectively between departments. \n Oversee VIP arrangements, family visits, events, celebrations and other significant member experiences. \n Work closely with clinical colleagues to ensure hospitality and operational services complement each member's individual care requirements. \n \n Hospitality & Front of House \n Oversee reception, concierge and hospitality services, ensuring an exceptional welcome for members, families, professionals and guests. \n Ensure front-of-house colleagues demonstrate outstanding presentation, communication, discretion and service. \n Establish and maintain service standards for guest management, telephone handling, member requests, dining reservations, transport and concierge arrangements. \n \n Dining Experience and Beverage Experience \n Provide operational oversight of the kitchen and food and beverage functions. \n Work with the Executive Chef and Head Chef to ensure outstanding food quality, presentation, choice and service. \n Ensure the dining experience reflects luxury hospitality standards across our restaurant, private dining, room service and events. \n Monitor member feedback, menu quality, dining participation and service standards. \n Ensure food costs, purchasing, waste and labour are effectively controlled within budget and without compromising quality. \n Ensure all food safety, allergen, hygiene and regulatory requirements are consistently maintained. \n ctivity and staffing levels are appropriately managed against occupancy and budget \n \n Maintenance, Facilities and Environment \n \n Oversee maintenance and facilities management to ensure the residence is safe, compliant and maintained to an exceptional standard. \n Ensure planned preventative maintenance programmes are robust and completed within required timescales. \n Maintain oversight of statutory testing, servicing, contractor management and maintenance records. \n Ensure defects affecting member experience are identified and resolved quickly. \n Work closely with relevant colleagues on fire safety, emergency preparedness, business continuity, health and safety and environmental compliance. \n People and Leadership \n \n Ensure Loveday ethos and values are always demonstrated by the Head of Operations and wider team \n Lead, coach and develop Heads of Department, setting clear expectations for leadership and performance. \n Ensure departments recruit and retain colleagues who demonstrate both technical competence and a genuine luxury service mindset. \n Develop succession plans and identify future departmental leaders. \n Support Heads of Department with performance management, absence, conduct and capability issues in conjunction with HR. \n Champion colleague engagement and create a culture of professionalism, collaboration and pride. \n Ensure departmental training is completed and that colleagues remain competent in both their functional responsibilities and wider care-environment requirements. \n \n Quality, Compliance & Risk \n \n Ensure all non-clinical functions operate in accordance with organisational policies, regulatory requirements and relevant legislation. \n Work collaboratively with key stakeholders and the clinical team to support CQC compliance and organizational standards \n Maintain clear operational audit programmes covering areas including food safety, housekeeping, maintenance, health and safety, fire safety and environmental standards. \n Support investigations, complaints and incidents where operational or hospitality functions are involved. \n Recognise that while the role is non-clinical, every operational function contributes to members' safety, wellbeing, dignity and quality of life. \n \n Commercial & Financial Performance \n \n Take responsibility for departmental payroll, expenditure and controllable operating costs across the functions reporting to this role \n Ensure staffing structures and rotas reflect occupancy and operational requirements. \n Monitor agency and overtime usage and challenge unnecessary expenditure. \n Manage departmental purchasing, stock control and supplier performance. \n Identify opportunities to improve productivity and efficiency while protecting member experience and quality. \n Support revenue-generating opportunities including private dining, events, guest services and other relevant services where appropriate. \n Work collaboratively with sales and leadership teams to ensure the residence presents exceptionally for prospective members and families. \n \n The Head of Operations should operate as the custodian of the member experience and operational standards within the residence. \n They should be equally comfortable inspecting the presentation of a member suite, reviewing food costs with the Chef, challenging a maintenance programme, reviewing housekeeping productivity, discussing an individual member's lifestyle preferences or welcoming an important family or professional visitor. \n This is not a traditional facilities or care-home operations role. It requires an individual who combines the service mentality and attention to detail of five-star hospitality with the discipline, accountability and understanding required to operate within a highly regulated care environment. \n \n Experience & Attributes \n The successful candidate will ideally have significant senior operational leadership experience within luxury hospitality, five-star hotels, private members' clubs, premium senior living or another high-touch service environment. \n They will demonstrate: \n Exceptional operational leadership and attention to detail \n Experience managing multiple Heads of Department \n Strong knowledge of luxury hospitality and service standards \n Commercial and financial acumen \n Experience managing payroll, budgets and departmental costs \n Strong understanding of facilities, maintenance and health and safety \n Experience of food and beverage operations \n Excellent people leadership and coaching capability \n Confidence managing demanding and discerning customers \n Strong problem-solving and decision-making skills \n The ability to balance exceptional service with operational efficiency \n An understanding of regulated environments, ideally including health or social care \n High personal standards, discretion and professionalism \n A visible, hands-on and highly accountable leadership style \n \n Above all, the Head of Operations will understand that luxury is created through consistency, personalisation and attention to detail - and will ensure that every non-clinical aspect of the residence is to world class standard \n

Windows Engineer – PowershellQuant Capital is urgently looking for a Windows DevOps/Automation Engineer to join or well known Fintech50 client who produces software disrupting the wealth management market.The Windows Devops role has come around due to a more towards DevOps as well as an increase in clients. I am looking for an experienced Windows Engineer who has extensive automation experience looking to sit in a senior position with some technical leadership responsibilities. The automation engineer will work on our continuous delivery pipeline automating the infrastructure components, such as the OS build process, Active Directory, the deployment pipeline and the platforms running our production environment.Day to Day the Windows DevOps Engineer will:Design, delivery, automation, operations and management of platform Servers, physical and virtual.Deployment and testing of Windows 2016Design, delivery, automation, operations and management of platform storage systems and capacity planning.Design, delivery, automation, operations and management of platform security, including networks and endpoints.Design, implementation and operation of end-to-end platform monitoring systems.Development of operating system build processes.As a fintech company I am looking for Windows Engineers who like finance and technology, who wants to move up to head of infrastructure.This is a great opportunity to work in a challenging, high profile role within a successful small company with blue chip financial services clients. You will be working on interesting projects with highly experienced professionals. If you are passionate about delivering outstanding client service and want to take control of your own career progression then this role is for you.Windows DevOps Engineers/Automation Engineers should have:3 + years experience with Windows Systems/systems support/operations supportWindows Powershell DSCExcellent Powershell ScriptingAutomationBasic networking/TCP/IP as well as enterprise CiscoVirtualisation including Hyper-V 2012 R2 and SCVMM 2012r2.Active DirectoryMicrosoft platforms including Windows Server 2008R2/2012R2, IIS 7/8.Enterprise server estates including Blade systems and high-density Servers.Ideally Cloud platforms (IaaS/PaaS).Version ControlConfiguration management (currently use Ansible)Some knowledge/experience of Linux.Exposure to VMWAREExposure to AWS would be a big plusThis role suits a mid to senior level Windows Engineer who is keen ojn automation and what cloud computing has to add. The firm has a corporate feel but relies on entrepreneurship within its staff. It rewards on a pure merit basis with rapid progression actively encouraged. This team has a strong reputation in the market as breeding quick thinkers and adding real value to trading teams,My client is based near Kingston in LondonWindows, DevOps, Automation, Puppet, Chef, Ansible, Python, VMWare

Practice Group / Department: \n People and Culture Transformation EMEA \n Job Description \n \n Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide a full scope of legal services to the world’s preeminent corporations and financial institutions. \n Our vision is to be a world class business, profitable, ambitious, cooperative and considerate, supporting our clients and people through our global business principles of Quality, Unity and Integrity. \n With over 7,000 employees worldwide, our culture is the thread that connects us. Our strategy and culture are closed connected – defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we are looking for people who are innovative, commercially minded, and motivated by the impact of the work they do – ready to share in our ambition and help shape what comes next. \n \n Because while individuals can do well, together we achieve something extraordinary. \n \n The People & Culture Department \n The People and Culture department at Norton Rose Fulbright comprises Human Resources, Talent & Resourcing, Diversity & Social Impact, and Learning and Development. \n The Role \n The Workday Functional Consultant will support the delivery of a strategic programme to extend our existing Workday solution to a new region. As part of the next delivery phase, the role will provide hands-on functional configuration across Core HCM and Compensation, with Recruitment experience desirable to support future delivery activity. \n Working closely with the NRF HRIS team and AMS capability, the consultant will provide dedicated support across build activities, testing preparation and execution, defect resolution and deployment preparation. \n Key Responsibilities \n\n • Provide hands-on configuration and functional expertise across Workday Core HCM and Compensation, supporting the successful rollout of Workday to Australia.\n, • Support requirements gathering, solution design, and configuration activities within Recruiting, where experience exists.\n, • Support tenant build and migration activities, and readiness activities in preparation for testing, playback sessions, and deployment milestones.\n, • Contribute to testing activities, including defect management, issue investigation, and the timely resolution of configuration-related queries.\n\n Skills & Experience \n\n • Proven experience, typically 5+ years configuration experience (configuring business processes, security, reports, etc) within Workday.\n, • Strong functional expertise in Core HCM and Compensation.\n, • Recruitment experience is desirable, particularly where this supports future configuration and testing activity.\n, • Experience supporting Workday build, testing readiness, defect management and deployment preparation.\n, • Ability to manage workload independently while working as part of a wider delivery team.\n, • Strong analytical mindset with attention to detail and problem-solving capability.\n, • Excellent stakeholder engagement and communication skills.\n\n Desirable: \n\n • Workday Certification or Pro accreditation\n, • Experience working in a global or multi-region environment\n, • Exposure to professional services or similarly complex organisations\n\n Contract Details \n\n • Duration: 6 Months Contract\n, • Location: UK Office based with hybrid flexibility\n, • Reporting to: Head of P&C Transformation & Change\n\n #LI-KM2 #LI-Hybrid \n Diversity, Equity and Inclusion \n To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. \n Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people’s health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. \n We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.

Senior Legal Technologist \n Location: Central London \n Salary: Up to £85,000 \n Hours: 9.30am - 5.30pm, hybrid (3 days in office, 2 remote) \n Department: Information Technology \n Reporting to: Head of Legal Technology \n About the Firm \n Our client is a leading full-service UK law firm, recognised among the country's top law firms, the firm is investing heavily in its legal technology capability as part of a firm wide digital transformation strategy. \n The Role \n As part of the firm's strategic growth and digital transformation journey, we are seeking a Senior Legal Technologist to join the Legal Technology team. This role is central to the firm's ambition to embed innovation, streamline legal service delivery, and enhance client value through the smart use of technology. \n The Senior Legal Technologist will work closely with lawyers and clients to design, develop, and implement bespoke legal technology solutions, leading initiatives in document automation, process improvement, and AI-driven legal workflows. \n This is a hands-on, strategic role for someone who thrives on solving complex problems, enjoys working collaboratively with legal teams, and is passionate about the potential of legal tech to drive meaningful change. \n Key Responsibilities \n\n • Act as a trusted advisor to legal teams and business analyst for legal technology initiatives, leading requirements gathering, stakeholder workshops, and process analysis.\n, • Collaborate with legal teams to identify opportunities for automation, efficiency, and innovation in legal processes and client service delivery.\n, • Play a central role in the firm's legal technology strategy, focusing on the operating model and adoption of the firm's document automation platform, legal AI tools, and firmwide GenAI capabilities.\n, • Establish and deploy a scalable framework for document automation projects.\n, • Develop and implement AI-powered practice-specific use cases, including agentic workflows.\n, • Support delivery of the firm's Legal Technology strategy in partnership with the Head of Legal Technology.\n, • Coordinate with the Change and Adoption Lead on the firm's change training programme.\n, • Provide ongoing training and support to legal and business services teams.\n, • Lead product and departmental feedback groups to inform continuous improvement.\n, • Manage end-to-end project lifecycles, from requirements gathering and prototyping to testing, rollout, and post-implementation support.\n, • Maintain and enhance the firm's legal tech stack, evaluating new tools and making recommendations.\n, • Monitor usage, gather feedback, and continuously improve solutions.\n, • Contribute to the firm's innovation strategy by benchmarking against peers and tracking emerging legal tech developments.\n\n Technical Skills & Experience \n\n • At least 3 years' experience in a similar role.\n, • Prior experience as a qualified lawyer, paralegal, trainee, or legal operations professional is desirable but not essential.\n, • Experience using legal AI platforms (e.g. Harvey, CoCounsel, Legora or similar) in contract review, due diligence, or legal research.\n, • Experience with HighQ Collaborate, DocuSign, SharePoint and other legal collaboration or workflow tools.\n, • Strong understanding of legal workflows, process mapping, optimisation, and automation.\n, • Experience with document automation solutions (e.g. Document Drafter, Contract Express, HotDocs, or similar).\n, • Ability to manage multiple concurrent projects with strong organisational and stakeholder management skills.\n, • Comfortable working with data, APIs, and integrations; able to liaise effectively with IT and vendors.\n, • Experience delivering training and support to legal professionals, with a focus on user adoption and change management.\n\n Person Specification \n\n • A passion for legal technology and innovation, with a strong track record of delivering impactful solutions in a legal or professional services environment.\n, • Genuine curiosity about how legal work is done, with a drive to simplify and streamline legal processes.\n, • Excellent problem-solving skills, with the ability to think creatively and strategically about legal service delivery.\n, • Strong interpersonal and communication skills, with the ability to build trust and influence at all levels.\n, • A proactive, self-starter mindset with a commitment to continuous improvement.\n, • A collaborative and consultative approach, able to work effectively across multidisciplinary teams.\n, • High attention to detail, quality-driven, and committed to user-centric solutions.\n, • Adaptability and resilience in a fast-paced, evolving environment.\n\n Benefits \n\n • Life assurance (5x annual salary, non-contributory)\n, • 26 days' annual holiday plus a flexible holiday buy scheme\n, • Group personal pension plan with employer matching\n, • Group income protection\n, • Private medical insurance (employee cover employer-paid)\n, • Private dental plan\n, • Season ticket interest-free loan\n, • Cycle to work scheme\n, • Free weekly training/yoga sessions and gym discounts\n, • 24/7 Employee Assistance Programme, counselling and CBT support\n, • Enhanced maternity, paternity, and shared parental leave\n, • Lifestyle discounts platform and hotel discounts scheme\n\n

As Interim Head of Marketing, you'll take the lead on shaping and delivering marketing campaigns that drive audience growth and engagement. \n \n Client Details \n High growth, highly recognisable media company with HQ in London \n Description \n\n • Reporting to the Marketing Director, you will be responsible for engagement, growth and audience expansion, and GTM campains\n, • Support a data driven marketing approach - testing and optimising campaigns\n, • Mentor and develop a strong team, as well as working indirectly with the wider marketing team\n, • Partnering cross functionally to align on marketing campaign, drive execution and deliver\n\n \n Profile \n\n • Proven experience in leading guerrilla marketing strategies in a D2C, consumer or agency environment\n, • Strong knowledge of digital and traditional marketing channels\n, • Data driven marketer who has worked in fast paced and creative envrionments\n, • Strong stakeholder and line management experience\n, • Ability to analyse data and translate findings into actionable strategies\n\n Job Offer \n\n • 2 x interim senior marketing / head of marketing roles - minimum 3 months\n, • Competitive daily rate of £350 a day PAYE / £415 a day UMB, inside IR35\n, • Working from a fab office in London\n

Growth across international markets depends on more than individual channels delivering in isolation. As Head of Performance Marketing, you’ll shape a joined-up digital strategy, connect investment decisions with commercial outcomes and give specialist teams the insight, direction and frameworks needed to deliver sustainable growth. \n You’ll work across multiple brands and markets, bringing together paid media, Brand, ATL, Creative, Retention, BI and Technology. With significant influence over planning, forecasting, measurement and cross-channel optimisation, you’ll help senior stakeholders understand what is driving results, where investment should move and which opportunities can make the biggest commercial difference. \n What’s in it for you \n\n • Competitive salary plus an annual bonus following successful completion of probation\n, • 24 days’ annual leave, with additional days awarded after three years’ service\n, • Opportunity to influence international growth within one of the world’s largest iGaming organisations\n\n Your responsibilities as Head of Performance Marketing \n\n • Own cross-market planning, forecasting, targets and reporting, challenging budgets and results while identifying risks, opportunities and actions\n, • Create a joined-up digital ecosystem across PPC, Paid Social, Mobile/App, Programmatic and YouTube, ensuring investment reflects each channel’s role within the customer journey\n, • Develop measurement frameworks covering attribution, incrementality, MMM, funnel analysis and dashboarding, working with BI, Analytics and Technology to improve data agility\n, • Connect Brand, ATL, Creative and Retention activity with paid media, ensuring messaging, investment and insights work together across the full funnel\n, • Lead cross-channel testing and optimisation, identifying opportunities across automation, AI, CRO, landing pages, offers and technology\n, • Support senior digital leadership with team direction, stakeholder management, operational improvements, strategic initiatives and the development of channel specialists\n\n What we’re looking for in a Head of Performance Marketing \n\n • Senior-level experience within digital marketing in a fast-paced, commercially led environment, including leadership, mentoring or team management\n, • Broad knowledge across PPC, Paid Social, Mobile/App, Programmatic and/or YouTube, alongside deep expertise within at least one core discipline\n, • International experience covering multiple markets, with strong knowledge of budgeting, forecasting, reporting, attribution, testing and marketing effectiveness\n, • Strong commercial and analytical capability, including the ability to influence and constructively challenge senior stakeholders and specialists\n, • Understanding of how Brand, ATL, Creative, Retention and paid media work together; iGaming, ecommerce, fintech, subscriptions or digital entertainment experience would be advantageous\n\n Ready to take ownership of a genuinely international digital growth agenda? Apply now for the Head of Performance Marketing position and help shape how investment, channels, data and teams come together to deliver stronger commercial results. \n Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

Join a fast-growing B2B SaaS business as a Growth Marketing Manager, owning SMB acquisition, paid media, CRO, SEO and lead generation. You'll have the autonomy to test, optimise and scale growth strategies while directly influencing pipeline and revenue. \n Client Details \n A growing Healthtech business based in central London \n Description \n Reporting to the Head of Marketing, you'll own the SMB growth engine across paid acquisition, CRO, SEO, nurture and conversion. \n \n You'll have the freedom to challenge the status quo, identify opportunities and run experiments that directly influence MQLs, pipeline and revenue. \n \n You'll be joining a business where growth isn't about simply increasing traffic - it's about finding what actually works, proving it through data and scaling it. \n The Role: \n \n\n • Own SMB acquisition and deliver against ambitious MQL and CPL targets\n, • Manage and optimise Google and LinkedIn Ads, including budgets and channel performance\n, • Dive into funnel and performance data to identify the biggest growth opportunities\n, • Own CRO and A/B testing across the website and landing pages\n, • Work with content to increase organic acquisition and SEO performance\n, • Build and optimise automated nurture and re-engagement journeys\n, • Develop a continuous programme of experiments across channels, audiences, messaging and creative\n, • Work closely with Sales to understand lead quality and connect marketing activity to pipeline and revenue\n, • Use data, insight and experimentation to continually improve acquisition efficiency\n\n \n Profile \n We're looking for someone who is naturally curious, commercially minded and obsessed with finding ways to improve performance. \n You'll ideally bring: \n \n\n • 5+ years' experience in growth/performance marketing, within B2B SaaS, Healthtech or Tech\n, • A proven track record of scaling high-volume SMB lead generation\n, • Strong hands-on experience with Google Ads\n, • Experience building landing pages and running CRO and A/B tests\n, • Strong analytical skills and confidence using HubSpot, GA4 and Google Search Console\n, • A track record of turning data and insight into measurable commercial results\n, • Experience working hands-on across acquisition, CRO and reporting\n, • Strong SEO knowledge and experience working with content teams\n\n \n Job Offer \n £60k - £65k + Bens \n London based - 2 days a week onsite (Wednesday and Friday) \n Benefits

AI Engineer & Trainer - Contract (Financial Services) - Remote \n Contract: 4-6 months, potential to extend/convert Basis: Day Rate (Outside IR35) Sector: Financial Services (regulated environment) \n The role \n A large, regulated financial services organisation is looking for a hands-on AI Engineer & Trainer to sit within its AI Adoption team. You'll be the technical point of contact for staff at every level of AI fluency - from business users needing practical, low-jargon help through to programmers needing real engineering support. \n This isn't a generic "AI trainer" role. You'll be debugging SQL/formula logic built with Claude, configuring Custom GPTs, structuring new use cases from scratch, and increasingly building agentic workflows as governance allows. You'll also stand up a usage/cost (FinOps-style) measurement tool from scratch, and build the baseline reporting that feeds tool onboarding, offboarding and renegotiation decisions. \n What you'll be doing \n\n • First port of call for AI helpdesk queries - unblocking both everyday users and technical/programmer users\n, • Designing, building and testing new use cases directly with business champions\n, • Standing up and owning a usage/cost measurement tool for AI adoption across the org\n, • Maintaining a working log of use cases feeding a best-practice repository\n, • Turning recurring problems into reusable skills, templates and processes\n, • Coordinating closely with the AI Projects team, IT Ops, and AI Governance to avoid duplication and flag where bottom-up use cases point to bigger centrally-owned opportunities\n, • Advising an internal AI forum on new ChatGPT/Claude features based on real usage patterns\n\n What you'll need \n\n • Strong, current hands-on experience with OpenAI and Anthropic tools, and a clear view on how to build solutions with them (not just use them)\n, • Working knowledge of Excel, SQL and Databricks - comfortable learning fast where gaps exist\n, • Experience supporting or training mixed-skill audiences: patient with beginners, credible with engineers\n, • Practical familiarity with AI usage/cost tracking tools, or confidence picking one up quickly\n, • Comfortable working in a regulated environment with awareness of data handling and compliance basics\n, • Approachable, patient, solutions-focused - genuinely enjoys unblocking people's problems\n\n Reports to: Head of AI and Data Insights

Group Mechanical Engineer Canary Wharf, London | Full-time | Office-based £50,000-£65,000 + Benefits \n We are working exclusively with a privately owned property investment company with an exceptional portfolio of freehold assets across office, residential, hotel, retail and leisure sectors. With a significant presence in Canary Wharf and a reputation for operating high-quality properties, our client is looking to appoint an experienced Group Mechanical Engineer to join their high-performing team. \n This is an excellent opportunity for a mechanically skilled maintenance professional to take ownership of the mechanical infrastructure across a diverse and prestigious property portfolio, working within a well-established organisation and a highly professional environment. \n The Role \n Reporting into the relevant head of department, you will be responsible for ensuring the safe, reliable and efficient operation and maintenance of mechanical plant, equipment and building services. \n Your responsibilities will include: \n\n • Carrying out planned, preventative and reactive maintenance on mechanical plant, systems and equipment.\n, • Inspecting plant rooms and machinery and identifying potential faults before they develop into major issues.\n, • Diagnosing mechanical problems using observation, testing equipment and precision measuring instruments.\n, • Maintaining and repairing water, drainage and plumbing systems, including pipes, fittings and fixtures.\n, • Supporting the maintenance of boilers, generators, HVAC and air-conditioning systems, water treatment equipment and associated mechanical services.\n, • Ensuring all plant and equipment operates safely, efficiently and in accordance with relevant regulations.\n, • Responding promptly to breakdowns, equipment failures and malfunctions, escalating issues where appropriate.\n, • Repairing or replacing defective components and carrying out general mechanical repairs.\n, • Scheduling and completing planned and preventative maintenance, including occasional work outside normal hours where required.\n, • Monitoring equipment, parts and consumable stock and liaising with procurement and accounts teams as necessary.\n, • Maintaining accurate records of all maintenance activity in line with company procedures.\n, • Maintaining a safe, clean and compliant working environment at all times.\n, • Providing flexibility to support call-outs and operational requirements when necessary.\n\n About You \n Our client is looking for an experienced mechanical maintenance engineer with a strong practical background and the ability to work confidently across a varied property environment. \n You will ideally have: \n\n • A BSc in Mechanical Engineering or a relevant equivalent qualification.\n, • At least 5 years' experience in a similar mechanical maintenance role.\n, • Strong experience maintaining boilers and plumbing installations.\n, • Good knowledge of mechanical maintenance, particularly generators, water treatment, HVAC and air-conditioning systems.\n, • Practical knowledge of welding, fabrication, plumbing, fitting and general mechanical repairs.\n, • The ability to read and interpret mechanical drawings.\n, • Experience using maintenance management software.\n, • A basic understanding of electrical installations and electrical drawings.\n, • Strong fault-finding and problem-solving skills.\n, • Excellent communication skills and the ability to build effective working relationships.\n, • The confidence to work independently while also contributing positively within a wider team.\n, • A reliable, flexible and proactive approach to your work.\n\n Working Hours & Package \n This is a full-time, office-based position, working Monday to Friday, 9:00am-5:30pm. \n The package includes: \n\n • £50,000-£65,000, depending on experience.\n, • 25 days' annual leave.\n, • Private health cover.\n, • 5% employer pension contribution, increasing by 1% each year up to a maximum of 10%.\n\n Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk

We are a tech-enabled consultancy known for our market leading advice in pensions, investment and insurance, and we strive to help create a financially better future for our society. Our love of data, technology and posing solutions to the difficult questions of today, has taken us into newer areas. We now have a reputation for excellence in energy transition, health analytics and sport analytics. \n This is a newly created role reflecting the increased scale and complexity of LCP’s business. The FP&A Analyst will be a key role within the finance team, supporting the firm’s planning, forecasting, and analytical capability. You will work closely with the Head of FP&A and divisional finance colleagues, producing the insight and rigour that enables confident decision-making across the Group. \n It requires someone equally comfortable building robust financial models and presenting findings clearly to finance and business stakeholders, as well as supporting automation and systems improvement to free up the function for higher-value work. \n What will you be doing? \n Financial Planning & Forecasting \n\n • Supporting LCP’s annual budgeting and medium-term planning process, working closely with the Head of FP&A and divisional finance contacts\n, • Maintaining the rolling forecast cycle, including the Group-level P&L, revenue, EBITDA, and cash flow models as well as key partnership metrics\n, • Building and maintaining financial models covering revenue by division, headcount costs, and investment scenarios\n, • Preparing forward-looking scenario analysis to support strategic decisions, including sensitivity analysis and stress testing\n\n Business Partnering \n\n • Supporting finance business partnering across LCP’s divisions — Actuarial, Investment, Health, Energy, and Insurance\n, • Translating financial data into clear commercial narratives that drive action, not just reporting\n, • Building strong working relationships across the firm, helping to establish the FP&A team as a proactive commercial partner rather than a back-office function\n, • Supporting the preparation of high-quality materials for senior forums, including ExCo and Board reporting, that communicate performance and outlook with clarity\n\n Commercial & Deal Support \n\n • Supporting with financial analysis and modelling for strategic commercial initiatives, including M&A activity, PE related processes, new market entry, and partnership structures\n, • Assisting the Head of FP&A and senior leadership on financial due diligence and return on investment analysis\n\n Systems, Automation & Reporting Infrastructure \n\n • Supporting the development of LCP’s FP&A systems and tools, identifying and implementing improvements to drive efficiency and data quality\n, • Helping automate routine financial reporting processes, reducing manual effort and improving the speed and reliability of management information\n, • Contributing to the continuous improvement of the Group management reporting suite, including ExCo and Board packs\n, • Making active use of modern FP&A technology (planning tools, BI platforms, AI-assisted analysis) to raise the standard of analysis\n\n What skills, qualities and experience are we looking for? \n Essential \n\n • Qualified accountant (ACA, ACCA, CIMA or equivalent)\n, • Experience in an FP&A, commercial finance, management accounting, or transaction services environment, ideally within professional services or a partnership structure\n, • Strong financial modelling skills in Excel, with the ability to build, check, and explain models to non-finance audiences\n, • Confident working with stakeholders across finance and the business, building trusted relationships with colleagues at all levels\n, • An appetite for process improvement and automation within a finance function\n, • Highly numerate, analytical, and structured in approach, with strong attention to detail balanced by the ability to see the bigger picture\n, • Excellent communication skills, both written and verbal, including preparing clear written analysis and presentation materials\n\n Desirable \n\n • Exposure to an LLP or partnership structure, or an interest in partner economics and member-level reporting\n, • Exposure to multi-entity, multi-jurisdiction consolidation\n, • Hands-on experience using FP&A tools, or BI and data tools such as Power BI or SQL\n, • Interest in actuarial, consulting, or analytics-led businesses\n\n

Job Title: School Site Service Officer \n Responsible to: Senior Site Service Officer \n Responsible for: Cleaning team (1-5 cleaners) \n \n Job Purpose \n Liaising daily with the Site Manager/Site Services Officer on caretaking issues, ensure the security of the school premises. Line managing the in house cleaning team ensuring that the school is clean, tidy and a welcoming learning space. Help maintain the internal and external fabric of the school’s premises as a safe working environment. \n Key External Contacts \n Contractors and suppliers, Facilities providers, Parents, General Public \n Key Internal Contacts \n Head Teacher/Site Manager/Site Services Officer, Cleaners, Staff, Pupils \n Duties and Responsibilities \n Security \n\n • Lock/unlock all school buildings and areas;\n, • Assist with regular security checks;\n, • Operate alarm systems where appropriate and undertake any testing that is required;\n, • Cover lettings;\n, • Monitor CCTV or surveillance equipment;\n, • Respond to alarm call outs;\n\n Cleaning and Maintenance \n\n • Assist with minor/simple repairs e.g. minor plumbing, changing light bulbs, unblocking drains, repairing door furniture;\n, • Operation of heating plant, cooling and lighting systems;\n, • Collect and assemble waste for collection;\n, • Managing the cleaning team\n, • Undertake cleaning duties including graffiti removal, litter-picking;\n, • Undertake emergency cleaning duties;\n, • Undertake routine “client” tasks in connection with premises-related contractors, e.g. cleaning, grounds maintenance;\n, • Provide emergency access to the school site;\n, • Undertake activities to maintain safe and clean external environment e.g. gritting;\n\n Key Activities - Resources \n\n • Ensure the maintenance of a clean and orderly working environment;\n, • Timely & accurate preparation of routine equipment/resources/materials as set out in instructions;\n, • Undertake basic record keeping as directed;\n, • Refill and replace consumables e.g. soap & towels;\n, • Report faulty equipment & other maintenance requirements to appropriate person;\n, • Maintain the security of school premises by securing entrances/exits as appropriate and reporting potential security breaches;\n, • Ensure lights and other equipment are switched off as appropriate;\n\n The hours can vary but are typically either 6am to 2pm or 10pm to 6pm (Could also be 8am to 4pm) Monday to Friday. \n The location is Walthamstow, London. \n You will need to have at least 1 year Caretaker / Site Supervisor experience. \n If you are interested please do apply! \n

Mechanical and Electrical Project Manager \n Dagenham, RM10 7FN | Permanent, full time | Hybrid — minimum 3 days per week in the office | Up to £70,000 \n You'll lead M&E capital works projects for BD Group's own programme, working across the London Borough of Barking & Dagenham's housing, corporate property and regeneration schemes, plus third-party clients — from feasibility and design through to construction, commissioning and handover. \n BD Group was created by the London Borough of Barking & Dagenham to deliver positive economic, environmental and social change. We provide facilities, construction and property services across London and the Southeast. Our Capital Works team delivers projects across housing, corporate property and regeneration assets. \n The job \n You'll manage project scope, programme, budget, quality and risk across the full M&E project lifecycle, coordinating consultants, contractors and client representatives. That includes providing M&E technical input into feasibility and business cases, developing scopes and specifications for tender, reviewing contractor proposals and technical submissions, and overseeing commissioning, testing and handover — including O&M manuals, as-built information and asset data. You'll work closely with Quantity Surveyors on cost management, and you're accountable for compliance with Building Regulations, CDM, fire safety, electrical safety and gas safety throughout. \n What you'll need \n\n • HNC/HND, degree or equivalent in Building Services Engineering, Mechanical Engineering, Electrical Engineering, Construction Project Management or a related discipline\n, • Proven experience delivering M&E projects in capital works, construction, housing, property or asset management\n, • Experience managing projects from concept and design through to construction, commissioning and handover\n, • Strong experience managing programmes, budgets, risk and contractor performance\n, • Strong understanding of M&E design, installation, commissioning and building services systems\n, • Knowledge of Building Regulations, CDM Regulations and health and safety requirements relating to M&E works\n, • \n\n Desirable: experience in occupied residential, operational or public-sector environments; decarbonisation, retrofit, plant replacement or Net Zero project experience; membership or progress towards CIBSE, IET, CIOB, APM or RICS; PRINCE2, APM PMQ, IOSH, NEBOSH or SMSTS. \n What you get \n Up to £70,000, plus: \n\n • Heart Hub rewards, perks and benefits platform\n, • Private medical insurance\n, • Group life assurance\n, • Pension scheme\n, • 26+ days annual leave\n, • Family-friendly policies supporting work-life balance\n, • Health and wellbeing support, including Employee Assistance Programme\n, • Career development and training opportunities\n, • Free on-site parking at our head office\n, • A supportive and collaborative team environment\n, • \n\n \n To apply \n Click apply to submit your CV. \n Keywords: M&E Project Manager, Mechanical and Electrical Project Manager, Building Services Project Manager, M&E Manager, Building Services Engineer, M&E Engineer, Capital Works, Regeneration, HVAC, BMS, Building Regulations, CDM, Commissioning, Decarbonisation, Retrofit, Net Zero, CIBSE, IET, CIOB, APM, RICS, Social Housing, Local Authority.

Head of Building Services \n We are seeking an experienced and commercially focused Head of Building Services to lead the delivery of building, technical and major works services across a diverse residential and commercial property portfolio. \n This senior role will manage a multidisciplinary Building Services Team comprising surveyors, engineers, building services specialists and administrative colleagues. Reporting to the Director of Property, you will work closely with property management, legal, health and safety, insurance and regional teams to ensure projects and services are delivered professionally, efficiently and in full compliance with statutory requirements. \n You will provide clear leadership across major works, procurement and tendering, ensuring that contractors and consultants are appointed through robust processes and that projects are completed on time, within budget and to the required standard. \n \n Key responsibilities \n\n • Act as the principal point of contact for major works programmes across the property portfolio.\n, • Prepare project documentation and present proposals, progress reports and recommendations to the Major Works Committee and Board.\n, • Lead, motivate and monitor the performance of the Building Services Team.\n, • Oversee the preparation, review and implementation of 10-year capital expenditure plans for each property.\n, • Establish and manage effective procurement, contractor appointment and tender award processes.\n, • Ensure major works and refurbishment projects are accurately costed and delivered in a timely, cost-effective manner.\n, • Monitor the performance of consultants and contractors, addressing variations, delays, disputes and quality concerns.\n, • Work closely with residential property teams to progress major works and flat refurbishment programmes.\n, • Lead regular major works review meetings and maintain clear communication between central, regional and area teams.\n, • Keep directors informed of significant project risks, resident disputes, cost variations and emerging industry issues.\n\n Compliance and technical leadership \n\n • Oversee the appointment and management of service providers responsible for statutory compliance, including gas safety inspections, electrical testing, water hygiene and asbestos management.\n, • Ensure all inspections, reports, certificates and supporting records are current, complete and appropriate in scope.\n, • Work closely with the Health and Safety Team on high-rise buildings and other properties.\n, • Ensure warranties, certificates and other essential building information are accurately maintained on the relevant systems.\n, • Provide technical advice and day-to-day support to property teams on construction, maintenance and property management matters.\n, • Maintain appropriate professional and operational standards across the Building Services function.\n, • Act as an authorised point of contact for urgent out-of-hours works and approve emergency call-outs when required.\n\n Resident and legal matters \n\n • Support area teams with major works consultations and resident communications.\n, • Ensure the Section 20 consultation process is managed correctly and that resident observations are considered and addressed appropriately.\n, • Ensure suitable Building Services representatives attend residents' association meetings when required, providing clear updates on major works projects.\n, • Provide technical information, advice, updates and witness statements in connection with First-tier Tribunal or court proceedings.\n, • Attend hearings and represent the organisation when required.\n, • Support internal and external legal advisers on property, construction and major works matters.\n\n Commercial and stakeholder management \n\n • Ensure value for money is achieved when tendering and delivering major works and flat refurbishment projects.\n, • Work with the Insurance Department to ensure claims are managed professionally and promptly.\n, • Maintain productive relationships with contractors, consultants, residents, property teams and senior stakeholders.\n, • Provide the Board with clear updates on project performance, professional matters, industry developments and potential future risks.\n, • Undertake additional property-related assignments and refurbishment projects as directed by senior leadership.\n\n About you \n You will be a credible building services or property professional with substantial experience of leading major works and technical services across a complex property portfolio. You will combine strong technical knowledge with commercial judgement, people leadership and confident stakeholder management. \n The successful candidate is likely to demonstrate: \n\n • Significant experience in building services, surveying, property maintenance or major works delivery.\n, • Proven leadership of multidisciplinary technical and administrative teams.\n, • Strong knowledge of procurement, tendering, contractor appointment and contract management.\n, • Experience of capital expenditure planning and budget control.\n, • A sound understanding of statutory property compliance and building safety requirements.\n, • Knowledge of Section 20 consultations and leasehold major works processes.\n, • Experience of working with residents, legal advisers, insurers, consultants and contractors.\n, • The ability to prepare and present clear reports to committees, boards and senior leaders.\n, • Strong organisational, problem-solving, negotiation and communication skills.\n, • The ability to manage competing priorities and respond effectively to urgent situations.\n, • A relevant professional or technical qualification; chartered status would be advantageous.\n, • MRICS or MCIOB qualified\n\n The opportunity \n This is an influential leadership position offering responsibility for a varied property portfolio and a broad programme of capital works, compliance and refurbishment projects. You will have the opportunity to shape standards, strengthen procurement and project controls, develop a specialist team and make a visible contribution to the performance and safety of the portfolio.

Building Services Manager \n We are seeking an experienced and strategically minded Building Services Manager to lead the building engineering and technical services function across a diverse residential and commercial property portfolio. \n This senior leadership role is responsible for the strategic oversight, governance and delivery of major works, capital investment, lifecycle programmes and statutory compliance. You will lead a multidisciplinary Building Services Team comprising Surveyors, Engineers, Technical Specialists and support staff, acting as the organisation’s principal technical authority. \n Reporting to the Director of Property, you will work closely with senior leadership and colleagues across Property Management, Legal, Insurance, Health & Safety and other corporate functions. The role offers an excellent opportunity to influence asset value, regulatory compliance, capital investment and service quality. \n Key Responsibilities \n Leadership & Team Management \n\n • Provide strategic and operational leadership to the Building Services Team, setting objectives, KPIs and performance standards.\n, • Drive accountability, professional development, technical excellence, innovation and best practice.\n, • Provide expert technical advice across the wider organisation.\n\n Major Works & Asset Management \n\n • Lead the planning, validation and delivery of major works and capital investment programmes.\n, • Develop and maintain 10-year CAPEX and lifecycle plans, prioritising investment, lifecycle costs and risk.\n, • Oversee the scoping, specification, costing, procurement and delivery of major works and refurbishment projects.\n, • Act as the senior escalation point for complex, high-value projects, including variations, disputes and stakeholder issues.\n, • Chair Major Works review meetings, monitoring progress, risks, budgets and programme delivery.\n\n Procurement & Commercial Management \n\n • Develop and implement procurement and tendering strategies.\n, • Oversee the selection, appointment and performance of contractors, consultants and professional advisers.\n, • Ensure procurement and project delivery comply with governance, statutory requirements and industry best practice.\n, • Monitor budgets, costs, variations, contractual performance and value for money.\n\n Technical & Statutory Compliance \n\n • Provide strategic oversight of statutory compliance programmes, including gas safety (CP12), electrical testing, water hygiene and asbestos management.\n, • Ensure inspections, certification and compliance documentation are current, effectively managed and auditable.\n, • Work with Health & Safety colleagues to manage technical risks, particularly within high-risk and high-rise buildings.\n, • Monitor regulatory and industry developments and advise senior leadership.\n\n Stakeholder & Resident Engagement \n\n • Ensure effective communication with residents and stakeholders throughout major works.\n, • Oversee Section 20 consultation processes and ensure statutory requirements are met.\n, • Support Resident Association meetings and explain proposed works clearly and professionally.\n, • Present major projects, technical reports, risks and investment proposals to senior management, committees and the Company Board.\n, • Work with the Head of Residential Property and Area Offices to ensure effective integration of technical and property management services.\n\n Legal & Dispute Support \n\n • Provide expert technical advice and evidence for legal proceedings, including First-tier Tribunal (FTT) and court cases.\n, • Prepare technical reports, witness statements and supporting documentation.\n, • Represent the organisation at hearings where required and act as a technical subject matter expert.\n\n Quality & Performance \n\n • Monitor internal teams, contractors and consultants against agreed standards, service levels and contractual obligations.\n, • Drive continuous improvement in project delivery, quality, efficiency and cost control.\n, • Provide technical guidance on construction, maintenance, defects and building-related issues.\n, • Work with Insurance on claims relating to building defects and works.\n, • Ensure residential property management teams maintain appropriate standards in relation to building works.\n\n Emergency Response \n\n • Act as an authorised decision-maker for out-of-hours emergency building works.\n, • Provide senior escalation support for urgent building-related issues, ensuring risks are assessed and action taken promptly.\n\n About You \n Essential requirements: \n\n • MRICS qualification is required.\n, • Significant experience in building services, building surveying, engineering, property or a related discipline.\n, • Proven experience leading and developing multidisciplinary technical teams.\n, • Strong experience managing major works, refurbishment and capital investment programmes.\n, • Excellent knowledge of building-related statutory compliance, health & safety and regulatory requirements.\n, • Experience of procurement, tendering, contractor management and commercial governance.\n, • Strong financial and commercial awareness, including significant project budgets.\n, • Experience managing complex stakeholders, including residents, contractors, consultants and senior management.\n, • Excellent written and verbal communication skills, with the ability to present complex technical information clearly.\n, • Strong judgement, decision-making and problem-solving skills, operating confidently at strategic and operational levels.\n, • Experience of disputes, legal proceedings or First-tier Tribunal matters would be advantageous.\n\n What We’re Looking For \n You will be a confident, credible and commercially aware technical leader who can balance technical excellence, regulatory compliance, asset protection, cost control and customer service. \n You will be comfortable taking ownership of complex issues, challenging poor performance, managing competing priorities and providing clear advice to senior stakeholders. A proactive, solutions-focused approach and the ability to lead teams and programmes to deliver measurable improvements are essential. \n To learn more about this opportunity, please contact Zara Benson at Next Chapter Talent.

The organisationCobalt is partnering with an established property organisation to appoint a Systems Developer to its London-based technology team.This is an opportunity to join a business investing in its systems and digital capabilities, with exposure extending beyond Dynamics 365 into Power Platform, .NET, APIs, integrations and wider business applications.The organisation offers a range of benefits including a bonus, private medical cover, pension, further study support, Sharesave scheme, season ticket loan, cycle-to-work scheme, wellbeing initiatives, volunteering days and a birthday day off.The role and responsibilitiesReporting to the Head of Systems Innovation, the Systems Developer will work closely with business users, developers and the wider project team to turn business requirements into effective technical solutions.You will join during existing technology projects, initially focusing on improving current business processes and rebuilding legacy processes within Dynamics 365. As you develop within the position, you will gain broader ownership across systems, integrations and platforms.Key responsibilities will include:Designing, developing and testing solutions within Dynamics 365 and Power Platform.Developing and maintaining solutions using .NET and associated technologies.Using Power Apps and Power Automate to improve and automate business processes.Supporting website, API and application integrations across internal and external systems.Working with business users to understand requirements and translate these into technical solutions.Maintaining and enhancing systems across test and production environments.Working with senior developers and project colleagues to customise integrations between business applications.Supporting testing, deployment and documentation to ensure changes follow appropriate development lifecycle and risk processes.Identifying opportunities to improve existing systems and processes.The Systems Developer will have exposure to a broad technology environment, providing the opportunity to deepen your expertise in Dynamics 365 and .NET while developing working knowledge across other platforms and systems.The skills needed and requirementsWe are looking for a Systems Developer with strong working knowledge of Dynamics 365 and .NET development who is interested in expanding their technical capabilities.You should bring:Strong working knowledge of Dynamics 365, including entity and table customisation, forms and view configuration.Working knowledge of .NET development and associated technologies.Working knowledge of Power Platform, including Power Apps and Power Automate.Knowledge of programming technologies including C#, JavaScript and JSON.An understanding of APIs, integrations and connecting applications across different systems.Knowledge of solution deployment processes and the software development lifecycle.Experience working with business users to gather requirements and translate them into technical solutions.The ability to communicate technical concepts clearly to non-technical stakeholders.Experience with Dataverse, Azure DevOps, Azure Logic Apps or Azure Functions would be beneficial. PL-900 Power Platform Fundamentals or progress towards PL-400 Power Platform Developer would also be advantageous rather than essential.This Systems Developer opportunity would suit someone who wants to build on their Dynamics 365 and .NET knowledge while gaining exposure to a wider range of technologies, projects and business systems.If you're looking for a Systems Developer position where you can contribute to existing projects while continuing to develop your technical knowledge, apply now. Interviews are progressing, so early applications are encouraged.

Performance Media Director / Head of Performance Marketing - B2B \n Location: London / Hybrid \n Salary: Up to £90,000 + benefits, dependent on experience \n \n The Opportunity \n An ambitious international agency specialising in the financial services sector is building a new performance media capability and is looking for an experienced media and performance marketing professional to play a key role in its development. \n The agency works with a range of leading global and UK financial services organisations, including asset managers, investment banks, wealth managers and financial advice brands. \n With an international presence and a close-knit team spanning strategy, creative, content and production, the business operates with a collaborative, entrepreneurial culture and a relatively flat management structure. \n \n This is an opportunity for someone who combines strong analytical thinking with creativity and commercial awareness, and who genuinely understands how media and social channels can be used to identify, segment and target audiences and deliver measurable client outcomes. \n The successful candidate will be comfortable operating across the full media lifecycle — from strategy and planning through to buying, optimisation, reporting and client presentation — and will have the confidence to demonstrate the commercial value of media investment to senior clients. \n \n About You \n You will ideally: \n\n • Have at least 8 years’ agency experience, preferably within media, performance marketing or a related discipline.\n, • Be an entrepreneurial, energetic self-starter with strong drive and initiative.\n, • Have significant digital marketing experience and a strong understanding of digital media, content and online performance.\n, • Understand emerging approaches to AI-driven media buying, creative strategy and ROI attribution.\n, • Have a thorough understanding of social media channels and know how to develop effective strategies for predominantly B2B audiences, alongside some B2C activity.\n, • Bring strong digital media planning, activation and implementation expertise.\n, • Be highly motivated by delivering measurable outcomes for clients, with experience in audience segmentation and optimisation across paid, earned and owned channels.\n, • Be able to develop compelling media programmes, proposals and pitches and confidently present recommendations to clients.\n, • Have strong commercial awareness and an understanding of how to create value for both clients and the agency.\n\n \n Key Responsibilities \n Campaign Strategy & Execution \n Develop, execute and optimise performance marketing campaigns across platforms including Google Ads, Meta, Instagram, LinkedIn and other relevant digital channels. \n Plan and manage paid search, paid social, display, programmatic and retargeting activity designed to drive traffic, leads, conversions and measurable commercial outcomes. \n Take an integrated view of the media mix, identifying opportunities to improve performance across channels and throughout the customer journey. \n Analytics, Reporting & Optimisation \n Monitor and analyse key performance metrics including CTR, CPC, CPA, conversion rates and ROAS, using insights to continually improve campaign effectiveness. \n Develop appropriate testing strategies across creative, audiences, landing pages, messaging and ad formats. \n Produce clear campaign reporting and translate data into meaningful, actionable recommendations for clients. \n Help establish robust approaches to attribution and measurement, ensuring clients understand the impact of their media investment. \n \n Budget Management \n Plan, allocate and optimise media budgets to maximise ROI and achieve agreed KPIs. \n Forecast and track spend across channels, identifying opportunities to improve efficiency and effectiveness. \n Maintain strong commercial oversight of campaigns and client accounts. \n Creative & Strategic Collaboration \n Work closely with strategy, creative, content and client teams to develop integrated campaigns tailored to specific audiences and objectives. \n Provide media expertise throughout the creative and strategic process, ensuring campaigns and content are designed with channel performance and activation in mind. \n Advise on audience journeys, customer experience, campaign structure and content activation best practice. \n Audience Targeting & Segmentation \n Develop sophisticated audience strategies and segmentation approaches for different customer and prospect groups. \n Use platform, analytics and CRM data to improve targeting, personalisation and campaign performance. \n Apply insights from tools including Google Analytics/GA4, Meta audience tools, LinkedIn Campaign Manager and relevant CRM platforms. \n Innovation & Market Development \n Stay informed about changes in digital media, social platforms, AI, measurement, privacy and advertising technology. \n Identify and test emerging channels, tools and approaches that could improve client performance. \n Help develop the agency's performance media proposition, processes and capabilities as the function grows. \n \n Key Skills & Experience \n Essential \n\n • Significant experience in digital media and performance marketing, ideally gained within an agency environment.\n, • Strong understanding of the social media landscape and both paid and organic content strategy.\n, • Demonstrable experience delivering growth, leads, conversions and ROI through performance marketing.\n, • Expertise across platforms such as Google Ads, Meta Ads Manager and LinkedIn Campaign Manager, with exposure to programmatic advertising.\n, • Strong digital media planning, buying, activation and optimisation capabilities.\n, • Experience with analytics and reporting tools such as GA4, Looker Studio and Excel.\n, • Understanding of attribution, measurement and performance reporting.\n, • Good understanding of SEO principles and how organic and paid strategies work together.\n, • Experience developing audience segmentation and targeting strategies.\n, • Strong client-facing and presentation skills.\n, • Knowledge of financial services, particularly in relation to media planning, digital marketing and social content strategy.\n\n \n Additional Experience \n Experience with some of the following would be advantageous: \n\n • HubSpot, Marketo or similar CRM and marketing platforms.\n, • Marketing automation and remarketing strategies.\n, • Email marketing platforms such as Mailchimp.\n, • AI-enabled media buying, optimisation or creative tools.\n, • Basic HTML/CSS knowledge.\n\n \n Personal Attributes \n You will be: \n\n • Highly analytical with strong problem-solving skills.\n, • Commercially minded and focused on measurable outcomes.\n, • Confident communicating complex media and performance concepts to clients.\n, • Comfortable managing multiple campaigns and competing priorities.\n, • Collaborative and able to work effectively across strategy, creative, content and account teams.\n, • Proactive, curious and willing to experiment with new platforms and approaches.\n, • Comfortable working at pace and delivering accurate reporting to tight deadlines.\n, • Motivated by the opportunity to help build and shape a growing media capability.\n\n \n Salary up to £80,000, dependent on experience, plus a competitive benefits package. \n This is an opportunity to join a growing specialist agency at an important stage in the development of its media offering, with the scope to have a meaningful influence on the capability, client proposition and future growth of the function.

JOIN OUR JOURNEY \n Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder-run and proudly independent. \n \n Our entrepreneurial spirit means success is recognised and rewarded. There are no limits to what you can achieve here, which our employees agree with, evidenced by being a Campaign Best Place to Work for six consecutive years and one of The Sunday Times Best Places to Work 2025. As well as this, we’re Campaign and Media Week's reigning Independent Media Agency of the Year. \n \n We are IPA Effectiveness accredited, an IPA People-First agency, and All In Champions, with industry-leading work recognised by double-gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites and a 2025 Effie for our work with Alzheimer’s Society. \n \n Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, IG, Sharps Bedrooms, SunLife, Standard Life, Ancestry, Laithwaites Wine, Save the Children, Guide Dogs, Alzheimer’s Society, RNLI and Clearscore. \n \n OUR VALUES \n \n\n • Commit to Doing the Right Thing (Act with integrity and accountability)\n, • Help People Flourish (Invest in people) \n, • Dig Deeper to Understand Better (Data driven curiosity)\n\n \n OUR COMMITMENT TO YOU \n \n Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year parties. \n \n On top of that, we offer extra benefits, which make life at Medialab even more rewarding: \n\n • Time to Unwind – We offer generous holiday entitlement that increases with long service, plus Christmas closure and a birthday day off. Alongside this, we offer flexible benefits including a holiday buy scheme, flexi-hours, a work abroad scheme, cultural bank holiday swaps, and Friday Summer hours.\n, • Hybrid Working – Balance between home and office. We welcome requests for flexible working arrangements from the commencement of employment.\n, • Career Growth – A meritocratic approach to progression with quarterly reviews, CPD Platinum accredited training, mentoring and leadership support.\n, • Health & Wellbeing – Private medical insurance, health cash plan, gym discounts, wellbeing apps Mental Health First Aiders and free professional counselling.\n, • Supporting Families – Enhanced parental leave pay, flexible working and life assurance.\n, • Giving Back – Paid charity days and sustainability initiatives.\n, • Perks & Rewards – Retail discounts, long-service trips and an unforgettable team culture.\n\n \n YOUR NEXT CHALLENGE \n We are looking for an ambitious and commercially minded Digital Business Director to lead cross-channel strategy and drive growth across our key client accounts. In this role, you will bridge the gap between high-level client ambition and best-in-class execution, translating business goals into transformative digital strategies that span Search, Social, Programmatic, and Video. Partnering directly with Client Managing Directors and Heads of Channel, you will set the benchmark for operational excellence, commercial rigor, and sustainable margin management. \n \n HOW YOU WILL MAKE AN IMPACT \n Cross Channel Leadership \n\n • Leads Medialab’s tactical channel vision on key clients, setting the standard for excellence and ensuring each discipline contributes meaningfully to client growth and commercial performance.\n, • Translates client and business ambition into transformative channel strategies, connecting innovation, experimentation and commercial acumen to deliver measurable business outcomes.\n, • Guides and challenges Digital Directors and Managers to ensure strategic cohesion, quality, and consistency of channel outputs across all clients with their team.\n, • Owns senior strategic client relationships and provides client-side insights to shape broader agency vision, helping build the 'Medialab way' for digital channels.\n\n \n People Management \n\n • Owns leadership and delivery management across the channel teams, ensuring high standards of best practice, delivery, productivity, and accountability are consistently met.\n, • Partner with Client Managing Directors, Business Directors and Heads of Channel to align channel objectives with commercial growth, resource planning, and capability development.\n, • Acts as the ultimate escalation point for channel strategy or delivery, ensuring consistency, confidence, and calm leadership through challenges.\n, • Hold the Channel leads to account for developing and training team members and is an escalation point for blockers and problems in cross channel planning and delivery on key clients.\n\n \n Cross Channel Planning & Integration \n\n • Accountable for best-in-class planning and delivery across channels for key clients ensuring outputs are strategically robust, creative, and commercially sound.\n, • Ensures commercial rigour in delivery, forecasting accuracy, process efficiency, and sustainable margin management.\n, • Deploys and curates best practice on key clients , building frameworks, client playbooks, and case studies that define Medialab’s channel excellence.\n, • Working with the team, ensures that the right testing priorities make their way onto client schedules.\n\n \n Data Driven Success \n\n • Translates data into channel-specific insight, connecting measurement outputs to actionable recommendations.\n, • Elevates measurement sophistication, embedding incrementality testing through the team, attribution, and channel-relevant effectiveness frameworks.\n, • Drives best-in-class cross-channel planning, holding accountability for quality, integration, and strategic coherence across all channel outputs.\n\n \n WHAT YOU BRING TO THE TEAM \n \n Must Have Skills \n\n • Comprehensive knowledge across digital channels (Search, Social, Programmatic, Video) with a proven track record of synthesizing them into cohesive, multi-channel growth strategies.\n, • Deep understanding of modern measurement frameworks, including incrementality testing, attribution modelling, and translating performance data into actionable business recommendations.\n, • Proven ability to lead and mentor Digital Directors/Managers, drive operational accountability, and act as the ultimate escalation point during delivery challenges.\n, • Exceptional communication skills, confident, articulate and credible with senior stakeholders with natural ability to influence and inspire.\n, • A role model for Medialab's values, commercially sharp, strategically rigorous and always acting with integrity and care for the people and clients you lead.\n\n \n At Medialab we are committed to fostering a culture that celebrates creative thinking, different perspectives and the many different cultures that exist. We welcome applicants from diverse backgrounds and identities. All qualified applicants will receive fair consideration, regardless of age, disability, race, ethnicity, gender, sexual orientation, gender identity, religion, belief, marital status, social mobility or any other protected characteristic. \n If you require any reasonable adjustments to make our recruitment process more accessible for you, please reach out to our Head of Talent Acquisition and Inclusion at Kianna.Briggs@medialabgroup.co.uk. Requesting a reasonable adjustment will not affect your application.

Senior Product Designer - Scaling FinTech \n London, Hybrid (3 Days / Week) \n Circa £95,000 + Equity + Benefits \n \n Summary \n \n We're looking for a senior, end-to-end product designer to join a well-funded, ~70-person London fintech rethinking what a credit and rewards card can feel like. You'll take full ownership of a product area from research through to shipped solutions, reporting directly into the Head of Design, with a genuinely full year of work ahead. \n \n The client \n \n They've set out to fix a specific problem: young professionals and expats in the UK were being poorly served by traditional credit products, and by rewards schemes that barely felt like rewards at all. \n \n Since launching, the company has raised well over £100m from top-tier venture investors, and spent its early years deliberately widening access, moving from a single paid credit card to a fuller range of free and paid credit and debit products. \n \n That expansion work is largely done. The focus now has shifted back to the core experience: Deepening what the product does, refreshing how membership itself works, and building into genuinely new territory globally. \n \n Design has real standing inside the business. It's a small team: a Head of Design, and shortly, this hire, but a trusted one. Members consistently cite the product experience, ahead of the rewards, as the reason they stay, and that translates internally into real influence over the roadmap. \n \n The opportunity \n \n You'd own a product area end to end: Your own research and usability testing, flows and prototypes, visual and interaction design, through to shipped, carefully finished product. \n \n PMs here do real early discovery work, so you inherit well-formed problems rather than a blank page, and can put your energy where it counts: the decisions, the craft, the states and transitions some teams never get time for. \n \n The next twelve months give you plenty to build, and room to drive massive impact. \n A refresh of the core membership tiers is coming, including new sub-branding, and there's new product territory too, alongside an expansion into Europe. \n It's a moment to join and help shape the future of the product. \n \n You'll know it's a fit if you: \n \n\n • Have an end-to-end skill set: Comfortable owning research and strategic thinking as well as execution, though craft and sweating the detail are what genuinely energise you.\n, • You've shipped native or mobile consumer products at a senior level, ideally from inside a product team.\n, • Typography, spacing, motion and the small states most people never get to are the things you notice and can't leave alone. You sweat the small stuff.\n\n You want a senior individual-contributor seat with real creative latitude; leadership scope may come later, but it isn't role for the time being. \n \n What's in it for you: \n \n\n • Salary circa £95,000 DOE\n, • £70,000–£91,000 in equity\n, • 35 days' annual leave including bank holidays\n, • Benefits that include: Private healthcare, enhanced parental leave, annual learning budget and more.\n, • Structured development tailored to your career goals and trajectory.\n\n \n The interview process: \n \n 1st: An intro call with the Head of Design \n 2nd: a case-study review \n 3rd: a short take-home challenge designed to test your eye for craft and detail \n 4th: An on-site with the wider team, including a values conversation. \n \n 4 stages, typically 2–6 weeks end-to-end depending on diaries. \n \n \n Hit APPLY to find out more! \n \n Diversity & Inclusion \n \n At Gale & Co, we believe the best work happens when different perspectives, experiences, and ways of thinking come together. We are committed to building inclusive teams where people feel respected, supported, and able to do their best work. \n \n We welcome applications from people of all backgrounds and lived experiences, regardless of age, disability, gender identity or expression, marital status, race, religion or belief, sexual orientation, neurodiversity, or socio-economic background. If you’re excited about the role but don’t meet every point described, we still encourage you to apply - potential and perspective matter to us as much as experience. \n \n If you require any adjustments or support during the recruitment process, please let us know. We’re happy to make reasonable accommodations to ensure a fair and accessible experience for everyone.

The Role \n This is a design leadership and craft role, not a delivery role. Reporting into a Head of Product function within the Consumer & Brand team, you will own the global Search & Discovery experience, defining how customers find, explore and engage with the brand across digital and physical touchpoints, spanning search, navigation, discovery and how this is supported through retail, campaigns, content and emerging interfaces. \n \n Key Responsibilities \n\n • Own the global Search & Discovery experience, defining the product strategy, customer value proposition and roadmap across digital and physical touchpoints.\n, • Set the vision and principles for discovery, translating customer needs, market context and data into focused priorities while ensuring consistent, differentiated and premium experiences across channels.\n, • Drive continuous product improvement, optimising search relevance, navigation, merchandising logic and discovery journeys through experimentation, testing and iteration.\n, • Lead innovation and emerging technology, exploring and scaling new capabilities including AI powered search, recommendations, conversational interfaces and innovations from start up ecosystems.\n, • Build a connected, insight led discovery ecosystem, partnering with Experience Design, Technology, Data, Retail, Commercial and markets, while role modelling the practical use of AI in product thinking and leadership.\n\n \n Skills & Experience \n\n • Strong Search & Discovery expertise, with deep knowledge of search, navigation, taxonomy, filtering, recommendations and digital commerce discovery experiences.\n, • Strong product strategy and prioritisation capability, able to define and communicate a clear vision and roadmap based on customer needs, data, experimentation and commercial outcomes.\n, • A data driven and innovative mindset, confident using analytics and customer behaviour to identify opportunities and balance BAU delivery with emerging innovation.\n, • Strong AI and emerging technology capability, with experience applying AI to search, personalisation, recommendations or insight generation, and a responsible, practical approach to using AI in product development.\n, • Exceptional cross functional influence and communication, able to work with senior Technology, Experience, Data and Market stakeholders globally.\n\n

Welcome to MAKI & RAMEN! \n \n Thank you for your interest in the role. For more information, please see below. \n \n Job Role: Multi-Site Executive Chef – Full Time - Sites in London & South \n Location: London & South (with flexibility to travel to other sites like Southampton and Birmingham) \n Pay: OTE up to 60k \n \n Maki & Ramen is redefining the narrative in the hospitality industry. \n \n Inspired by Japan's vibrant ramen and sushi shops, we have become one of Scotland's cherished Asian food brands, expanding beyond Edinburgh into new cities across the UK. We craft authentic homemade ramen and sushi, infusing tradition with innovation and creating flavourful experiences that bring people together. We are not just a restaurant; we are a passionate community shaping the future of hospitality. \n \n If you are fuelled by a love for exceptional food, strong leadership, creativity, and changing industry norms, we would love to hear from you. \n \n About the Multi- Site Executive Chef Role \n As Maki & Ramen’s Multi- Site Executive Chef, you will take overall responsibility for culinary operations across our restaurant sites, ensuring our food, people, and kitchen operations consistently meet the highest standards. \n \n This is a senior multi-site leadership position, and we are looking for someone with proven experience managing culinary operations within a multi-site restaurant group or established restaurant chain. \n You will lead and develop our Head Chefs and kitchen management teams, drive consistency across locations, and work closely with senior management to support the continued growth of the business. \n Alongside maintaining exceptional food quality, you will have a strong commercial and operational mindset, with responsibility for food costs, kitchen performance, team development, compliance, and the successful implementation of new menus and restaurant openings. \n \n Key Responsibilities \n\n • Lead and oversee culinary operations across multiple restaurant locations\n, • Manage, coach, and develop Head Chefs and senior kitchen teams across the group\n, • Maintain consistent food quality, presentation, recipes, portioning, and cooking standards across all sites\n, • Lead menu development, recipe testing, and the implementation of new dishes\n, • Establish and maintain clear kitchen operating standards and procedures across the business\n, • Monitor site performance and identify opportunities to improve quality, efficiency, and profitability\n, • Manage and control food costs, stock, ordering, waste, and kitchen-related expenditure\n, • Work closely with senior management on business growth, new openings, menu strategy, and operational improvements\n, • Support the successful opening and mobilisation of new restaurant locations\n, • Ensure all restaurants maintain excellent food safety, hygiene, health & safety, and compliance standards\n, • Build a strong kitchen leadership pipeline through recruitment, training, coaching, and succession planning\n, • Regularly visit restaurant locations to review standards, support teams, and drive continuous improvement\n\n \n Key Requirements \n\n • Proven senior culinary management experience within a multi-site restaurant group or restaurant chain is essential (at least 2 years).\n, • Demonstrable experience overseeing multiple high-volume restaurant kitchens and managing operations at scale\n, • Previous experience as an Executive Chef, Group Executive Chef, Group Chef, Area Chef, Culinary Director, or similar senior multi-site culinary role\n, • Strong leadership experience, including managing and developing Head Chefs and senior kitchen teams\n, • Excellent commercial awareness, with a strong understanding of food costs, labour, stock management, waste control, and kitchen profitability\n, • Proven ability to establish and maintain consistent food and operational standards across multiple locations\n, • Strong menu development and recipe implementation experience\n, • Excellent knowledge of food safety, kitchen compliance, and operational best practices\n, • Strong organisational and communication skills, with the ability to manage priorities across multiple sites\n, • Ability to thrive within a growing, fast-paced restaurant business\n, • Experience working with Asian cuisine would be a strong advantage, particularly Japanese cuisine, ramen, or sushi\n, • Flexibility to travel between restaurant locations as required\n\n \n Join Maki & Ramen \n If you are an experienced multi-site culinary leader with a passion for exceptional food, developing high-performing teams, and driving consistent standards across a growing restaurant group, we would love to hear from you. \n \n This is an exciting opportunity to take a key leadership role within Maki & Ramen and help shape our culinary direction as we continue to grow across the UK.

We're working with a leading PE backed residential real estate services group operating across multiple well known business units, following a period of rapid acquisition and growth. \n \n The business is in a high growth phase and is actively investing in modernising its data and reporting capability, backed by a newly appointed Head of Data driving this transformation. This is a great time to join and play a leading role in building the organisation's next generation data platform from the ground up. \n \n The Role \n \n We're hiring a Data Platform Manager to lead the data platform team and implement the organisation's next generation data platform capabilities. \n \n This is a hands on leadership role combining people management, platform implementation and strong technical contribution, giving you the chance to shape governed, scalable data foundations that support business intelligence, analytics engineering, data science and AI across the business. \n \n What you'll be doing: \n \n\n • Leading a cross functional team spanning Data Engineering and Analytics Engineering\n, • Implementing a medallion architecture that supports trusted, reusable and well governed data assets\n, • Overseeing ingestion, transformation, orchestration, modelling and lifecycle management across the data platform\n, • Establishing strong engineering practices for version control, automated testing, deployment and operational support\n, • Owning delivery planning, technical prioritisation and continuous improvement of the platform\n, • Partnering with governance, catalogue and master data teams to ensure platform outputs are trusted and usable\n\n \n What we're looking for: \n \n\n • Proven experience leading Data Engineering, Analytics Engineering or modern data platform teams\n, • Experience implementing and managing data warehouse, lakehouse or medallion architecture patterns\n, • Expert knowledge of data ingestion, transformation, orchestration and SQL based development\n, • Experience working with senior stakeholders, Enterprise Architecture and governance functions\n, • Bonus, experience with Microsoft Fabric, Databricks or Azure Synapse\n\n \n This is a Permanent role, with hybrid working based in London. \n

🔎Head of Performance Marketing \n 💊DTC Health & Wellness Brand \n 💵£85,000 - £100,000 \n 📍London (2-3 days per week office) \n \n We are working with a high-growth DTC Health & Wellness brand who are hiring for a Head of Performance Marketing to take ownership of their next phase of digital acquisition. This is a newly created leadership role offering genuine scope to shape strategy rather than inherit a fixed playbook. \n \n You'll join an established growth function, lead an experienced team and have the investment needed to make an impact. The Head of Performance Marketing will own the performance strategy, bringing deep paid social expertise, commercial thinking and a test-and-learn mindset to accelerate sustainable customer growth. \n \n This will suit someone who is already operating at "Head of" level, has a proven track record of scaling performance by linking media, creative and insights! \n \n Role Highlights: \n\n • Own the paid media strategy across Meta, Google, TikTok, Pinterest and Display\n, • Set the roadmap for scaling Meta, with creative performance at its core\n, • Lead, coach and develop a growing performance marketing team\n, • Own significant digital media investment, increasing during key trading periods\n, • Assess agency, in-house and creative capabilities to build the right operating model\n\n \n You Will Need: \n\n • Established performance marketing leadership experience within a DTC consumer business\n, • Deep Meta expertise and evidence of scaling meaningful paid social investment\n, • Strong understanding of CAC, LTV, attribution and commercial performance metrics\n, • Experience translating creative performance data into actionable testing strategies\n, • Confidence influencing senior stakeholders and setting strategy independently\n, • Strong strategic leadership and experience leading high-performing teams\n\n \n Why You’ll Love It: \n\n • Step into a newly created role with the freedom to shape the function\n, • Build the team, processes and partnerships you believe will deliver growth\n, • Work with senior leadership who see performance marketing as a strategic priority\n, • Join a growing organisation with opportunities to collaborate across international markets\n\n \n Apply now or send your CV to laura@3searchgroup.com 📩 \n \n Due to a high number of applicants, we are only able to respond to successful candidates

Analytics Director (Business Director) - Marketing Science & Effectiveness \n London (Hybrid, 3 days per week) | Up to £90,000 + benefits \n \n This is an opportunity to join a high-performing analytics and effectiveness team that has already exceeded its annual targets, with further investment and growth planned throughout the year. You'll inherit a well-established team, work with household-name brands, and play a pivotal role in shaping the future of analytics across the agency. \n \n The opportunity doesn't stop there. With the current Head of Marketing Science moving into a board-level leadership role, this position offers a genuine pathway into that senior leadership role for someone who can demonstrate commercial impact, technical excellence and outstanding client leadership. \n \n You must have experience within MMM and ideally strong technical skills to be considered. \n \n Why this role stands out \n\n • Lead one of the agency's flagship Marketing Science teams across a diverse portfolio of major consumer brands\n, • Work across sophisticated measurement projects including Marketing Mix Modelling (MMM), geo-experiments, brand lift studies and advanced effectiveness programmes\n, • Manage and develop a high-performing team of 8, including Associate Directors and Managers\n, • Become a trusted advisor to senior clients, influencing multi-million-pound marketing investment decisions\n, • Play a key role in new business pitches, agency growth and positioning Marketing Science as a strategic commercial capability\n, • Genuine succession opportunity into a Head of Marketing Science leadership position\n, • Join a business continuing to invest heavily in analytics following significant commercial success\n\n \n \n The role \n You'll operate as both a strategic consultant and technical analytics leader, combining deep measurement expertise with commercial thinking and exceptional stakeholder management. \n Key responsibilities include: \n\n • Leading complex Marketing Science and effectiveness programmes from design through to delivery\n, • Acting as the senior client lead across multiple strategic accounts\n, • Driving MMM projects alongside experimentation, incrementality, geo-testing and brand measurement initiatives\n, • Translating advanced analytical outputs into clear commercial recommendations for senior stakeholders\n, • Managing, mentoring and developing a team of Marketing Science specialists\n, • Supporting agency leadership with pitches, commercial opportunities and proposition development\n, • Working closely with planning, strategy, investment and data teams to embed measurement into wider client planning\n, • Helping shape the future direction of the agency's Marketing Science offering\n\n \n \n What we're looking for \n This role will suit someone who enjoys combining technical credibility with commercial influence. \n You'll ideally bring: \n\n • Strong hands-on experience delivering Marketing Mix Modelling (MMM) and advanced marketing effectiveness projects\n, • A background in Marketing Science, econometrics, analytics or measurement within a media agency or consultancy\n, • Experience across statistical modelling, experimentation, attribution, segmentation or broader advanced analytics\n, • The ability to communicate complex analysis in a simple, commercially meaningful way\n, • Experience leading and developing high-performing analytics teams\n, • Strong client leadership skills with the confidence to influence senior stakeholders\n, • Commercial awareness and experience contributing to agency growth, pitches or consultancy opportunities\n, • A passion for helping clients make smarter marketing investment decisions through data and evidence-based insight\n

Head of Digital \n £80,000 - £90,000 + bonus \n London (2 days per week) \n \n Our client \n \n We’re supporting a digital healthcare consultancy through a period of high growth. After being acquired by the market leader in their industry, our client is poised to deliver on their ambitious expansion plans as their client base continues to grow. \n \n AI is at the heart of their evolution. Within their field, they’re pioneering the integration of artificial intelligence across digital marketing to redefine how their clients grow, think, and connect with their audiences. \n \n This agency crafts experiences across web, paid media, CRM, content and SEO, building growth programmes that align with client objectives. They aim to redefine growth in their industry, delivering lasting and impactful change whilst taking the stress of marketing away from their clients. \n \n Their leadership sees that their people are the drivers of collaboration & innovation. Each employee is given a budget for training & development to help further their skills in digital whilst being supported in their long-term career progression. \n \n The role \n \n The Head of Digital will have an AI-first mindset, and the ability to demonstrate experience applying AI to digital strategy, marketing automation, creative workflows, and business innovation. \n \n We’re looking for someone with experience translating business objectives into comprehensive strategies that deliver measurable growth, with the natural ability to lead teams and build data strategies. \n \n Some of the things you’ll be involved in \n \n\n • Develop and execute digital marketing strategies that align with client objectives and agency growth.\n, • Own campaign performance and oversee strategic optimisations.\n, • Lead monthly and quarterly business reviews with clients, presenting insights and future strategy recommendations.\n, • Oversee the digital marketing team and foster a culture of continuous learning and high performance.\n, • Function as senior advisor to key clients on digital marketing strategy and long-term growth.\n, • Identify opportunities for growth both in terms of client relationships and service offering.\n, • Lead the development of innovative campaign approaches and testing methodologies.\n, • Stay up to date with platform updates, algorithm changes, and emerging digital marketing tech.\n, • Remain close to delivery to support strategy, optimisation and problem-solving where needed, without being purely executional.\n, • Ensure all strategies are compliant with healthcare marketing regulations and best practices.\n\n \n The ideal Head of Digital has: \n \n\n • Proven experience implementing or leading AI-driven marketing strategies, tools, or systems.\n, • Experience in digital marketing management roles with experience working in a leadership capacity.\n, • A track record of developing and executing digital marketing strategies that drive measurable growth for local businesses.\n, • Deep experience across PPC, SEO, social media, email marketing, and CRO.\n, • Knowledge of Local SEO.\n, • Analytical skills, including strong experience using GA4.\n\n \n The perks \n \n\n • 25 days holiday + bank holidays + your birthday off.\n, • Flexible working over Christmas / New Year in addition to holiday allowance.\n, • Bonus scheme.\n, • A budget for tailored learning plan, including industry events.\n, • Company laptop.\n, • Pension contributions.\n, • Hybrid working.\n, • 1-2 work retreats per annum.\n, • Mental wellness support and Headspace subscription.\n\n \n Match Digital specialises in connecting talented individuals with businesses in the digital, tech, media and marcomms industries.

Job Title: Head of Garment Technology \n Department: Product \n Reporting to: Product Director \n Direct Reports: Senior Garment Tech & Junior Garment Tech \n Contract type: Permanent, 40 hours per week \n Location: Head office in Bermondsey. Hybrid working- 4 days per week in the office \n \n About the Fold: \n The Fold London is an award winning British luxury womenswear brand built on a singular, powerful idea: that the women who run boardrooms, lead teams and shape the world deserve clothes as ambitious as they are. Founded with a clear mission to dress professional women with intention, The Fold has built a loyal global community of customers who value craft, quality, and considered design over fast fashion. \n \n With a multichannel presence - led by ecommerce and supported by our two London stores in Chelsea and the City – The Fold has built a loyal and growing customer base across the UK, US and internationally. \n \n As we enter the next stage of growth, we are investing heavily in our international expansion, commercial capability, systems, customer insight and operational infrastructure. This role is a key part of that journey. \n \n Role Overview: \n The Head of Garment Technology is the guardian of product integrity. Our customer buys us for fit, cut and longevity, making technical excellence central to the brand proposition. \n \n You will lead fit, sizing, construction, quality, technical compliance and ESG across all categories and routes to market. From block development and prototype approval through to bulk delivery, you will set and embed technical standards, ensuring consistency across both internal teams and suppliers. \n \n As the most senior technical voice in the business, you will lead and develop the Garment Technology team while influencing product, sourcing and buying decisions as we continue to grow internationally. \n \n Key Responsibilities: \n \n Fit, Sizing & Technical Standards \n\n • Own The Fold's fit identity, including block libraries, grade rules, size charts and construction standards\n, • Lead fit sessions across all categories and make final fit decisions where required\n, • Maintain technical standards, manuals and specifications across the business\n, • Define and own international sizing strategy and grading\n, • Act as the technical authority on garment construction, fabric performance and manufacturing feasibility\n\n \n Product Quality & Returns Performance \n\n • Own fit approval, sealing, inspection and AQL standards from prototype to bulk production\n, • Analyse returns and customer feedback, identifying root causes and driving improvements\n, • Deliver returns reduction initiatives in partnership with Buying and Merchandising\n, • Own testing programmes, performance standards, care instruction accuracy and product risk assessment\n, • Partner with E-commerce to improve fit guidance and product information\n, • Ensure all products meet quality, sustainability and brand standards\n\n \n Supplier & Factory Management \n\n • Lead technical onboarding and assessment of suppliers\n, • Build strong relationships with supplier technical teams to resolve issues quickly and effectively\n, • Drive first-time-right approvals, reducing fit rounds, development time and cost\n, • Support sourcing decisions through supplier capability assessment\n, • Ensure suppliers receive clear technical standards, specifications and fit feedback.\n\n \n Critical Path & Process Ownership \n\n • Own technical milestones across the critical path, working closely with Design, Buying and Production\n, • Plan technical workflow around seasonal calendars and factory shutdowns\n, • Drive process improvements that increase speed and accuracy\n, • Establish technical KPIs and reporting frameworks\n, • Ensure robust PLM discipline and technical record keeping\n\n \n Compliance, ESG & Supply Chain \n\n • Ensure compliance with UK, EU and US product, labelling and safety requirements\n, • Monitor emerging legislation and develop readiness plans for future compliance requirements\n, • Build and maintain product data and traceability processes\n, • Own social compliance across the factory base, including audits and corrective action plans\n, • Lead supplier onboarding from an ethical, social and technical perspective\n, • Maintain supply chain transparency and oversight\n, • Lead ESG strategy, sustainability roadmaps and reporting\n, • Ensure sustainability and ethical claims are fully substantiated\n, • Report compliance and ESG performance to the leadership team\n\n \n Budget & Resource Ownership \n\n • Manage departmental, testing, sampling and compliance budgets\n, • Control quality-related costs, including supplier claims and rework\n, • Build business cases for technical investment and supplier development\n, • Partner with Finance and Merchandising to ensure technical costs are reflected in commercial decisions\n\n \n Team Leadership & Collaboration \n\n • Lead, develop and mentor the Garment Technology team\n, • Foster a high-performing culture built on accountability and excellence\n, • Partner closely with Design, Buying, Merchandising, Production and E-commerce\n, • Present technical strategy, risks and performance to senior leadership\n, • Balance priorities effectively in a fast-paced environment\n\n \n About You \n\n • Head of Technical, Technical Manager or Senior Garment Technologist experience within premium or luxury womenswear\n, • Expert knowledge of garment construction, pattern cutting, grading, tailoring and fabric behaviour\n, • Proven experience managing offshore suppliers, quality standards, audits and traceability\n, • Strong understanding of testing, AQL, risk assessment and product compliance.\n, • Experience leading ESG or sustainability initiatives within a product or supply chain function\n, • Proven track record of building and developing high-performing teams\n, • Experience managing departmental budgets and forecasting spend\n\n \n Skills & Attributes \n\n • Commercially minded with strong analytical capability\n, • Exceptional eye for fit, quality and finish\n, • Clear, decisive and confident communicator.\n, • Solutions-focused, resilient and able to perform under pressure\n, • Collaborative relationship builder with a willingness to travel internationally as required\n\n, • \n Benefits & Perks: \n\n • 33 days holiday (25 days + bank holidays) + option to buy more!\n, • Pension scheme & Salary sacrifice options\n, • Financial wellbeing platform\n, • £1,250 annual The Fold gift voucher\n, • Bike to work scheme\n, • Employee Assistance Programme\n, • Enhanced maternity pay\n, • Friends & family discount – enjoy 50% off\n, • Monthly social events, plus summer & Christmas parties\n, • Summer Fridays\n, • Fully stocked snack cupboards, fresh fruit, plus great coffee & tea\n\n \n Why The Fold \n\n • A brand with a clear point of view and a fiercely loyal customer base — you will be selling something you can believe in\n, • Opportunity to play a highly visible role in a growing premium fashion brand\n, • Direct exposure to the leadership team and key strategic initiatives\n, • Broad and genuinely commercial remit with real influence on business performance\n, • Opportunity to help shape the next stage of international and operational growth\n, • Entrepreneurial environment with high levels of ownership and autonomy\n, • Collaborative culture with ambitious plans for the future\n, • Recent investment from a new owner. The brand is at a new chapter of growth across both existing and new channels, and operates internationally.\n\n \n Diversity and Inclusion \n We promote a diverse and inclusive workplace which harnesses the benefits of the diversity of our team and strives to represent the communities in which we live and work. Our vision is to establish an environment that attracts individuals from a wide range of backgrounds and talents, empowering them to contribute their best and authentic selves. We welcome and encourage applications from those who share our commitment to fostering this inclusive and authentic work culture.

This is an excellent opportunity for someone with strong experience in credit portfolio management, wholesale credit risk, IFRS 9/ECL or portfolio analytics who is looking to take on broader portfolio responsibility within an international banking environment. \n \n I'm currently working with an established international bank in London that is looking to appoint a Senior Credit Portfolio Officer to join its Credit Management Department. This is a senior-level position covering credit portfolio monitoring, asset quality management, stress testing, IFRS 9/ECL, NPL management and credit risk reporting, with regular exposure to senior management, Head Office, auditors and regulators. \n \n Job Title: Mandarin Senior Credit Portfolio Officer \n Location: London \n Working Style: Fully Onsite \n Salary: Competitive + Benefits \n \n Key Responsibilities: \n Credit Portfolio Management \n · Monitor and analyse the Bank's credit portfolio, including NPL ratios, concentration risk, country risk and sector exposure. \n · Identify emerging credit risks, portfolio trends and early warning indicators, and support appropriate risk mitigation actions. \n · Monitor portfolio performance and asset quality in line with the Bank's risk appetite. \n \n IFRS 9, ECL & Stress Testing \n · Support credit loss estimation and provisioning under IFRS 9 / ECL. \n · Work with key credit risk parameters including PD, LGD and EAD. \n · Conduct portfolio stress testing, economic scenario analysis and sensitivity testing. \n \n Asset Quality & NPL Management \n · Support the monitoring and management of NPLs and vulnerable credit exposures. \n · Conduct NPL reviews and assist with the debt write-off process, ensuring internal policies and procedures are followed. \n \n Reporting & Governance \n · Prepare credit portfolio reports and MI for senior management, Head Office and relevant committees. \n · Support regulatory and audit requirements and liaise with internal/external auditors and other stakeholders. \n · Assist with credit risk policies, procedures and wider Credit Management projects. \n \n Requirements \n · Minimum 5–7 years' experience in Credit Risk Portfolio Management, Credit Portfolio Analytics or a related credit risk role within commercial, corporate or investment banking. \n · Strong experience with wholesale, corporate or complex credit portfolios. \n · Good technical knowledge of IFRS 9, ECL, PD, LGD and EAD. \n · Experience in portfolio monitoring, stress testing, credit risk analysis and reporting. \n · Strong analytical and financial modelling skills, with advanced Excel; Power BI or SQL would be beneficial. \n · Strong communication and stakeholder management skills. \n · Fluent English and Mandarin are essential. \n

GROWTH LEAD \n\n • Salary £60,000 – £110,000\n, • London-based role\n, • Join an early-stage AI technology business as its founding Growth hire\n, • Own positioning, demand generation and the growth engine from the ground up\n, • Apply online or contact Chelsea Hackett via chelsea.hackett@searchability.com\n\n \n ABOUT THE CLIENT \n Due to continued growth, we’re recruiting for a Growth Lead to join an ambitious AI technology business operating within the property sector. The business is developing innovative AI technology designed to automate operational workloads for lettings and estate agencies and is already working with pilot customers as it continues to scale. \n \n You’ll be joining at a pivotal stage of growth as the company’s first dedicated Growth hire, with the opportunity to define how the business positions itself, reaches its target market and turns awareness into qualified pipeline. \n \n This is a hands-on role for someone who has built growth from the ground up before. You’ll work directly with the founders and wider commercial team to establish the messaging, channels, campaigns and systems that can take the business from early traction to repeatable, scalable demand generation. \n \n THE BENEFITS \n\n • Salary of £60,000 – £110,000\n, • Generous equity opportunities\n, • Private health insurance\n, • High level of ownership across the company’s growth strategy\n, • Opportunity to build the growth function from the ground up\n, • Direct access to the founders and senior leadership team\n, • Freedom to test new channels, campaigns and growth ideas\n, • Opportunity to shape positioning, messaging and go-to-market strategy\n, • Direct exposure to customer feedback, sales conversations and the product roadmap\n, • Opportunity to make the first future hires into the Growth team\n, • Free dinner when working in the office after 7:30pm\n\n \n THE GROWTH LEAD ROLE: \n As the Growth Lead, you’ll take ownership of the company’s growth engine, building the strategy and execution required to generate consistent demand across the UK lettings and estate agency market. \n \n You’ll begin by developing a deep understanding of the customer. You’ll spend time with estate agency owners, branch managers and property professionals, listen to sales calls and customer conversations, and turn those insights into clear positioning and messaging that resonates with the market. \n \n From there, you’ll build and test the channels that can generate qualified pipeline. This could include content, founder-led marketing, events, partnerships, organic acquisition, outbound campaigns and paid acquisition, with responsibility for identifying what works and scaling it. \n You’ll own the journey from first touch through to qualified demo, tracking performance across the funnel and using data to understand conversion, acquisition costs, payback and channel effectiveness. \n \n This is not a role where you’ll inherit a large marketing team, agency roster or established growth playbook. You’ll be expected to build, test and execute yourself, establishing the foundations before ultimately helping build the Growth team around you. \n \n GROWTH LEAD ESSENTIAL SKILLS \n\n • Commercial experience within a Growth Lead, Head of Growth, Growth Marketing or founding Growth position\n, • Proven experience building a growth or demand-generation function from an early stage\n, • Track record of generating measurable qualified pipeline rather than focusing solely on brand awareness or engagement metrics\n, • Strong positioning and messaging skills, with the ability to turn customer pain points into compelling commercial narratives\n, • Experience testing and scaling multiple acquisition channels including content, organic, events, partnerships, founder-led marketing and paid acquisition\n, • Strong understanding of the full funnel from first touch through to qualified demo and customer acquisition\n, • Experience measuring CAC, payback, conversion rates and channel performance\n, • Strong analytical skills with the ability to identify what is working, what is not and where to invest further\n, • Comfortable being highly hands-on across strategy, content, campaigns, experimentation and execution\n, • Strong understanding of B2B SaaS growth and demand generation\n, • Hands-on interest in AI, including experience using LLMs, AI agents, automation or AI-assisted growth workflows\n, • Experience working directly with founders and commercial teams in an early-stage environment\n, • Ability to operate effectively where processes, positioning and channels are still being developed\n, • Evidence of having taken growth from early experimentation through to a repeatable and scalable acquisition engine\n\n \n TO BE CONSIDERED: \n Please either apply through this advert or email me directly via chelsea.hackett@searchability.com. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. \n \n KEY SKILLS \n Growth Lead, Head of Growth, Growth Marketing, B2B Growth, SaaS Growth, Demand Generation, Growth Strategy, PropTech, Property Technology, Artificial Intelligence, AI, LLMs, AI Agents, Marketing Automation, Go-To-Market, GTM, Positioning, Messaging, Customer Acquisition, Pipeline Generation, Lead Generation, Content Marketing, Founder-Led Marketing, Paid Acquisition, Organic Growth, Partnerships, Events, CAC, Payback, Conversion Rate Optimisation, CRO, B2B SaaS, Estate Agency, Lettings, SME Marketing.

The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast, while keeping up the quality and accuracy we are known for. It is what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us. You can do amazing work here. Work you could not do anywhere else. It is up to you to make it happen. \n Bloomberg’s Chief Risk Office plays a central role in ensuring that innovation is pursued responsibly across our global operations. As AI becomes increasingly embedded in Bloomberg’s products, platforms, internal workflows, and client-facing capabilities, the Chief Risk Office is building practical advisory capabilities that help technical and product teams identify, assess, mitigate, and monitor AI risks throughout the lifecycle. \n What’s the role? \n We are seeking a Senior AI Risk Technical Advisory Lead to serve as a senior subject matter expert for AI risk and responsible AI across Bloomberg. This person will work closely with engineering, product, data science, legal, compliance, CISO, privacy, and risk stakeholders to provide practical, technically credible guidance on AI use cases, AI systems and data-related controls, risk assessments of AI systems, risk/control evaluation of third-party AI solutions, and AI regulatory expectations (e.g., EU AI Act) and industry standards. \n This role is designed for a senior practitioner who can bridge technical AI implementation and enterprise risk oversight. The person may have a matrixed or dual-reporting relationship to a technology or product-facing risk advisory leader to ensure strong connectivity with AI builders and front-line advisory teams, while maintaining alignment with the Chief Risk Office’s enterprise AI risk team. \n We’ll trust you to: \n Technical AI Risk Advisory \n\n • Provide senior-level technical advisory support for AI and generative AI use cases across Bloomberg, including product, platform, internal tooling, automation, and third-party AI solutions.\n, • Evaluate AI risks related to bias, explainability, hallucination, robustness, model drift, data leakage, privacy, security, intellectual property, misuse, transparency, and human oversight.\n, • Advise teams on appropriate controls, testing, monitoring, documentation, and risk mitigation strategies based on use case, data sensitivity, model type, deployment context, and regulatory exposure.\n, • Review complex or higher-risk AI use cases and provide risk-based recommendations to governance forums and senior stakeholders.\n, • Help define practical technical standards for responsible AI development, testing, validation, deployment, monitoring, and retirement.\n\n Framework and Control Development \n\n • Partner with the Head of AI Risk Management to mature Bloomberg’s AI risk management framework, including classification, risk tiering, assessment methodology, control expectations, and monitoring standards.\n, • Translate external frameworks and regulatory expectations into practical internal control guidance for technical and product teams.\n, • Develop reusable advisory materials, playbooks, review criteria, technical checklists, and model documentation expectations.\n, • Support the development of risk indicators and monitoring approaches for AI systems, including performance, drift, hallucination, bias, security, user feedback, and issue trends.\n\n Cross-Functional Partnership \n\n • Partner deeply with Technology, Product, Data, Legal, Compliance, CISO, Privacy, Procurement, and business teams to address emerging AI risks.\n, • Facilitate technical risk discussions and help resolve questions where product goals, engineering constraints, legal obligations, and risk appetite intersect.\n, • Serve as a senior escalation point for complex AI risk questions and emerging responsible AI issues.\n, • Support AI risk governance forums, executive updates, regulatory inquiries, and internal reviews.\n\n Enablement and Thought Leadership \n\n • Serve as a trusted internal subject matter expert on responsible AI, technical AI risk, and AI control design.\n, • Develop and deliver training, guidance, and awareness materials for technical and non-technical stakeholders.\n, • Monitor developments in AI technology, AI regulation, industry standards, and emerging risk practices, and translate them into actionable program enhancements.\n\n You’ll need to have: \n\n • 10+ years of experience in AI/ML, data science, machine learning engineering, technology risk, model risk, security risk, data risk, or responsible AI.\n, • 4+ years of experience directly focused on AI/ML risk, AI governance, model governance, model validation, responsible AI, or technical advisory for AI systems.\n, • Strong technical understanding of AI/ML and generative AI systems, including model development, model evaluation, data pipelines, embeddings, retrieval-augmented generation, prompt engineering, monitoring, drift, robustness, explainability, and safety testing.\n, • Demonstrated ability to assess technical AI risks and recommend practical controls in complex enterprise environments.\n, • Hands-on familiarity with generative AI platforms and tools, open-source models, vector databases, or related AI infrastructure.\n, • Experience partnering with engineering, product, data science, legal, compliance, privacy, security, and risk stakeholders.\n, • Strong understanding of privacy, security, data governance, and regulatory issues relevant to AI systems.\n, • Excellent communication skills, including the ability to explain technical AI risks to senior stakeholders and translate governance expectations for technical teams.\n\n We’d love to see: \n\n • Experience working directly with AI/ML development teams on production systems.\n, • Experience in financial services, market data, media, enterprise technology, cloud, or other data-intensive environments.\n, • Familiarity with NIST AI RMF, ISO/IEC 23894, EU AI Act, OECD AI Principles, model risk management, or responsible AI frameworks.\n, • Experience with AI red teaming, model evaluation, bias testing, explainability tooling, monitoring tools, MLOps, LLMOps, or AI governance platforms.\n, • Experience advising on third-party AI tools, enterprise AI platforms, or AI-enabled vendor solutions.\n, • Certifications or advanced training in AI/ML, data science, privacy, information security, risk, or compliance.\n, • A pragmatic approach to enabling innovation while managing risk.\nIf indicated, please note that years of experience are a guide; we will consider applications from all candidates who can demonstrate the skills necessary for the role.\n Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture, values, and the people behind our success. #J-18808-Ljbffr

GOAT Interactive – CRM Manager – English Speaking markets \n \n GOAT Interactive is the online division of the Editec Group. The objective of GOAT Interactive is to use the vast knowledge of Africa, combined with digital excellence, to ensure that all of our brands occupy the podium positions in the countries we operate in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. \n To help us continue on our already impressive growth trajectory, We’re on the lookout for an experienced CRM Manager to own our CRM strategy across our English speaking markets, delivering second to none CRM marketing campaigns that help position our brands as the number one betting and casino products in their markets. \n \n What you’ll be doing day to day: \n \n\n • Owning the CRM promotional and marketing campaign calendar for your countries\n, • Working alongside the Head of CRM to plan and execute revenue driving CRM marketing campaigns within your assigned countries\n, • Assisting with promotional design briefs to different departments and ensuring campaigns are fulfilled by relevant teams\n, • Executing, analysing, and reporting on campaign effectiveness through various data platforms, suggesting, testing and implementing new strategies to improve campaign performance\n, • Work with the BI team to analyse campaign and customer statistics in a presentable and meaningful manner. Utilise these stats to review current and past promotions, and drive further profitability in the future\n, • Regularly monitor country by country performance data and use this to devise ad-hoc and automated campaigns to maintain and increase market growth and customer value\n, • Develop an in-depth understanding of activity from all customer value segments\n, • User key data insights to help build new customer segments, ensuring customers get the right communication, at the right time\n, • Work alongside local teams and the Head of CRM to implement localised customer journeys from acquisition through to early life, retention and reactivation, maximizing PNL in your assigned countries\n, • Perform marketing activities for the Premier Bet brand including, copywriting, and campaign creation,\n, • Conduct competitor analysis and market development to enable Premier Bet and it’s associated brands to better the offering of our competitors.\n\n \n Essential Background: \n \n • Data driven with the ability to turn these insights into actions and resolutions \n • Have gambling/gaming industry experience (Sportsbook, casino & lotto) \n • Experience working with CRM platforms/Tools \n • Experience in forecasting and costing campaign impact \n • Experience in implementing CRM campaign automation \n • Experience in planning and executing end to end campaigns \n • Experience implementing campaigns across the full customer lifecycle \n • Collaborative, with the ability to adapt and work alongside multiple departments \n • Experience working with multiple stakeholders across different localised strategies \n • Quality project & time management skills \n • Strong communication skills \n • Ability to work dynamically and remotely \n • Good attention to detail & creativity \n \n \n Desirable background \n • Have a keen Interest in Sports, especially football \n • Undertaken competitor analysis & reporting previously \n • Experience in localisation of content for foreign markets (preferably Africa) \n \n \n We operate a hybrid working model of 3 days per week at our office and 2 days working remotely. Please ensure this is suitable for you before applying! \n

Senior Applied AI Engineer \n London | Hybrid – 2 days per week onsite | £110,000–£140,000 + Equity \n We’re working with an exciting high-growth AI business that is building technology to transform how organisations research, assess and manage risk. \n The company has developed a sophisticated AI-driven platform that combines LLMs, unstructured data and intelligent automation to deliver high-quality insights in a high-stakes environment. With significant growth and increasing demand internationally, they’re now looking for a Senior Applied AI Engineer to help take their AI systems to the next level. \n This is a genuinely hands-on engineering role for someone who enjoys taking AI from prototype through to reliable production systems. \n The Role \n You’ll work closely with the Head of Research and Product teams, building and improving production LLM systems that deliver accurate, valuable outcomes for real users. \n You’ll be responsible for: \n\n • Building and improving production LLM-driven systems, including RAG and agentic workflows.\n, • Developing high-quality, reliable and well-tested Python code.\n, • Designing and implementing evaluations (evals) that genuinely measure whether AI systems are improving.\n, • Investigating and resolving real-world production failures and understanding their root causes.\n, • Improving the accuracy, cost and latency of AI systems.\n, • Working closely with Product to shape and deliver new AI capabilities.\n, • Architecting and maintaining scalable microservice-based systems.\n, • Experimenting with LLMs, prompting and related technologies to solve complex problems.\n, • Supporting and mentoring more junior engineers.\n, • Working in an environment where AI coding tools and agentic development are heavily embedded into the engineering workflow.\n\n What We're Looking For \n We're looking for a strong software engineer who has moved deeply into Applied AI rather than someone coming purely from an academic or research background. \n You'll ideally have: \n\n • 4+ years' experience building production software.\n, • 2+ years' experience building production LLM applications.\n, • Strong hands-on experience with Python.\n, • Experience building RAG systems, LLM applications and/or AI agents.\n, • A strong understanding of how LLM systems work, including areas such as embeddings, prompting and model parameters.\n, • Experience designing AI evaluations and measuring the quality of LLM outputs.\n, • A strong understanding of software engineering principles, testing and production reliability.\n, • Experience working in a fast-moving environment, ideally within a startup or scale-up.\n, • Excellent communication skills and the ability to explain technical concepts clearly.\n, • A product-focused mindset and the ability to make sensible engineering decisions in ambiguous environments.\n\n Desirable Experience \n It would be advantageous if you also have experience with: \n\n • LLM fine-tuning\n, • Agentic AI systems\n, • Microservice architecture\n, • Go\n, • Deep learning / traditional machine learning\n, • AI coding and agentic development tools such as Claude Code, Codex or similar\n\n What This Role Isn't \n This isn't an academic research position and you won't be expected to train foundation models. \n We're particularly interested in engineers who have actually shipped AI products into production and understand the challenges that come with reliability, accuracy, cost, latency and real users. \n You should be comfortable getting stuck into problems, experimenting quickly, understanding when an AI system isn't performing as expected and then engineering a solution. \n Why Join? \n\n • £110,000–£140,000 salary\n, • Equity package\n, • Hybrid working – 2 days per week in London\n, • Opportunity to work on genuinely challenging Applied AI problems\n, • Significant influence over the development of the company's AI platform\n, • Work closely with senior technical and product leadership\n, • £1,000 annual professional development budget\n, • Private healthcare\n, • Life insurance\n, • Unlimited holiday\n\n The business has already secured significant investment and is experiencing strong international growth, making this an exciting time to join and have a genuine impact on the direction of the technology.

\n Job Description\n Job Title: Director/VP – EMEA Investment Banking Compliance & Operational Risk \n Corporate Title: Up to Director \n Location: London Company Overview\n At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. \n One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. \n Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. \n Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Location Overview\n Our London office is based just a stone’s throw from the magnificent St. Paul’s Cathedral on bustling King Edward Street. Here you’ll find modern workspaces and a state-of-the-art auditorium space. In addition, we’re proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre. Role Description\n An opportunity has arisen in our London office for a Compliance and Operational Risk Manager to join the EMEA Global Corporate & Investment Banking (GCIB) Compliance and Operational Risk team, specialising in Investment Banking. \n This role is responsible for executing second line of defence compliance and operational risk oversight for the Front Line Unit. Key responsibilities include ensuring requirements of the Global Compliance Enterprise Policy, the Operational Risk Management Enterprise Policy, the Compliance and Operational Risk Management Program and Standard Operating Procedures are implemented appropriately, and identifying, challenging, escalating, and mitigating risks in a timely manner. Responsibilities\n \n • \n Provide ongoing Compliance coverage for EMEA GCIB with a particular focus on GCIB’s Investment Banking sector coverage teams including Corporate Broking and Mergers and Acquisitions. Provide additional support to other EMEA GCIB coverage areas including Capital Markets as required. \n • \n Assist in assessing risks, associated controls and metrics, and their effectiveness, while driving compliance with applicable laws, rules, and regulations, adhering to policies, and developing reporting and documentation. \n • \n Engage in activities to provide support to the Compliance and Operational Risk function to provide independent compliance and operational risk oversight of Front Line Unit performance in alignment with the Compliance and Operational Risk Management Program and Standard Operating Procedures including undertaking quarterly risk assessments for specific areas of coverage. \n • \n Assist in identifying and escalating problems or issues that arise and drive actions to address the root causes that lead to compliance risk issues and/or operational risk losses. \n • \n Assist in the development of independent risk management reporting for respective area(s) of coverage as input into management routines. \n • \n Conduct monitoring/testing routines and provide independent review and challenge to the Front Line Unit. \n • \n Assist in responding to regulatory inquiries as well as other audits and examinations. \n • \n Monitor the regulatory environment to identify regulatory changes applicable to area(s) of coverage, and execute Targeted Assessments aligned to relevant themes or trends. \n • \n Review and challenge relevant processes and risks, including those defined in Single Process Inventory (SPI). \n Required Skills\n \n • \n Bachelor's Degree and several years’ experience \n • \n A versatile, confident individual with significant, relevant work experience in a similar GCIB compliance and/or operational risk role, with a detailed understanding of Investment Banking (including M&A, UK Corporate Broking/Sponsor services, UK Takeover Code), private side business, and banking products. \n • \n Strong written and verbal communication skills. Ability to engage and communicate confidently and professionally with the business, as well as other internal and external stakeholders. \n • \n Knowledge of the UK, European and US regulatory framework including (but not limited to) MAR and MiFID II. \n • \n Ability to interpret relevant laws, rules, and regulations. \n • \n Confident in managing policies, procedures, and guidelines. \n Skills that will help\n \n • \n Global Risk Management experience \n Benefits of working at Bank of America (UK)\n \n • \n At Bank of America, we strive to prioritise employees’ health and wellbeing – it’s what makes us a Great Place to Work. \n • \n Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner. \n • \n Competitive pension plan, life assurance, and group income protection cover if you become unable to work because of a disability or health reasons. \n • \n We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum \n • \n The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a well-being account, travel insurance, critical illness, cycle to work etc. \n • \n Use of a flex fund to use towards benefits \n • \n Access to an emotional wellbeing helpline, and virtual GP services \n • \n Access to the Peppy App which provides 1:1 support, consultations and resources relating to men’s health, women’s health, fertility, menopause, and pregnancy & parenthood. \n • \n Access to a range of gyms, exercise classes, and wellbeing Apps through Wellhub, including Headspace and Calm \n • \n Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area. \n Bank of America\n Good conduct and sound judgment is crucial to our long-term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. \n We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. \n We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements. \n #J-18808-Ljbffr

Data Science & AI Delivery Lead \n London \n Hybrid – minimum 3 days per week in the local office \n £90,000–£120,000 base + 15–20% target bonus \n \n \n We are looking for an experienced Data Science & AI Delivery Lead to join a major international organisation investing significantly in Data, AI and advanced analytics. \n This is a senior, hands-on technical leadership position for someone who can combine AI/ML engineering expertise with delivery leadership. You’ll act as the deputy to the Head of Data Science & AI Delivery, taking responsibility for the day-to-day execution of AI initiatives and helping a growing team take solutions from concept and proof of value through to scalable production deployments. \n The organisation sees Data and AI as a major strategic capability – using information to make better decisions, identify opportunities earlier, improve operational efficiency and create competitive advantage. \n Importantly, this is not a purely managerial role. You’ll remain close to the technology, working directly with the codebase, reviewing technical designs and architecture, establishing engineering standards and contributing hands-on when required. \n \n You’ll take a leading role in the technical execution and delivery of AI, machine learning and advanced analytics solutions, including: \n\n • Owning the day-to-day running of AI delivery workstreams, ensuring teams remain focused, unblocked and aligned to priorities.\n, • Acting as deputy to the Head of Data Science & AI Delivery and providing leadership continuity across projects and stakeholder forums.\n, • Taking technical delivery accountability from initial concept through development, deployment and production.\n, • Leading AI solution architecture, technical design reviews, implementation approaches and production-readiness assessments.\n, • Establishing engineering standards, reusable frameworks, patterns and best practices for AI delivery.\n, • Providing technical guidance around solution design, model selection and architecture.\n, • Remaining hands-on with Python development, particularly during critical delivery phases and proof-of-concept work.\n, • Reviewing code and technical outputs to maintain high engineering and quality standards.\n, • Designing and delivering Generative AI and LLM solutions, including RAG architectures, prompt engineering, vector search and integration with Azure AI services.\n, • Defining engineering approaches for LLM applications, agentic AI systems, machine learning solutions and AI platforms.\n, • Establishing strong MLOps practices covering model versioning, automated testing, deployment pipelines, monitoring, observability and model lifecycle management.\n, • Ensuring solutions meet appropriate security, governance, scalability, explainability and operational support requirements.\n, • Evaluating emerging AI technologies and determining where they can deliver meaningful business value.\n, • Working closely with architecture, technology, programme and Data Engineering teams to ensure effective end-to-end delivery.\n, • Supporting delivery planning, timelines, cost estimates, cloud/API consumption and resource allocation.\n, • Mentoring Data Scientists and AI Engineers through architecture reviews, code reviews, pair programming and technical coaching.\n, • Helping create a high-performing engineering culture focused on collaboration, quality and continuous learning.\n\n \n You’ll need demonstrable experience delivering AI and machine learning solutions into production within a professional environment, alongside the technical credibility to lead experienced Data Scientists and AI Engineers. \n Key experience includes: \n\n • Expert-level Python development.\n, • Strong experience with core data science and machine learning libraries such as scikit-learn, pandas, PyTorch and/or TensorFlow.\n, • Practical experience with Databricks, including MLflow and Spark-based data processing.\n, • Hands-on knowledge of Generative AI and LLMs, including prompt engineering, RAG architectures and vector search.\n, • Strong understanding of MLOps, including CI/CD, model testing, deployment, monitoring and model lifecycle management.\n, • Cloud experience, ideally within the Microsoft Azure ecosystem.\n, • Experience with services such as Azure OpenAI, Azure Machine Learning and/or Azure AI Search.\n, • Experience leading technical delivery teams while remaining actively involved in engineering and delivery.\n, • Strong understanding of software engineering practices including Git, code review, documentation and the transition from experimentation to production-grade code.\n, • Excellent stakeholder communication skills, including the ability to translate complex technical concepts into clear business language.\n, • Strong delivery and project management capabilities, including resource estimation, progress tracking and managing competing priorities.\n\n \n We’re particularly interested in people who combine technical depth with leadership ability – someone comfortable discussing strategy with senior stakeholders one moment and reviewing Python code or AI architecture with engineers the next. \n

Head of Design | Premium Interiors Brand | London \n \n \n The Client \n We're partnering with a premium, design-led interiors brand with a strong reputation for creating beautifully considered furniture for modern workplaces. Combining thoughtful design with British manufacturing, the business has built a distinctive position in the market and is continuing to develop its product offering in response to changing customer needs. \n \n With innovation and product quality at the heart of the business, they're now looking for a Head of Design to shape the next phase of their product portfolio. This is an opportunity to join a business where design has a genuine influence on commercial performance, with the chance to bring new ideas to market, explore new materials and manufacturing techniques, and help shape products that are both aesthetically strong and commercially successful. \n \n \n The Role \n As Head of Design, you'll lead the design and technical development function, taking ownership of the full New Product Development process from initial concept through to manufacture and launch. Working closely with the Managing Director, you'll turn ideas from the leadership team, customers and external designers into commercially viable products that meet the highest standards of quality, functionality, sustainability and aesthetics. \n \n You'll lead and develop the Technical Design team while setting the product development strategy for the business. This means balancing the creative side of product design with the technical and commercial realities of manufacturing, working closely with Purchasing, Supply Chain, Production, Sales and Marketing to bring the right products to market. \n \n It's a broad role with significant influence, suited to someone who enjoys moving between long-term product strategy, technical detail, people leadership and hands-on problem solving. \n \n \n Key Duties \n\n • Lead, mentor and develop the Technical Design team, creating a collaborative culture focused on innovation and continuous improvement\n, • Own the complete New Product Development programme, from initial concept, prototyping and testing through to manufacture and launch\n, • Translate ideas from the Managing Director, customers and external designers into commercially viable, manufacturable products\n, • Develop and maintain a strategic product roadmap aligned with the company's commercial objectives\n, • Review the existing product portfolio, identifying opportunities to improve, refresh or rationalise ranges\n, • Use sales performance, customer feedback, competitor activity and wider market trends to inform future product development\n, • Work closely with Purchasing, Supply Chain and manufacturing partners to identify new materials, manufacturing innovations, cost efficiencies and sustainable alternatives\n, • Coordinate NPD projects across Design, Purchasing, Sales, Production, Marketing and Customer Services, ensuring timelines, risks and communication are managed effectively\n, • Partner with Marketing and Creative on new product launches, including technical information, product collateral, photography, showroom presentation and product training\n, • Oversee bespoke and special product developments, ensuring solutions remain commercially viable while meeting the required design standards\n, • Develop best practice across the design and product development process, improving the efficiency and structure of NPD\n, • Build strong relationships with external designers, suppliers and manufacturing partners to support continued product innovation\n\n \n \n What the Client Would Like to See \n\n • Proven experience leading a product design or technical design team\n, • Strong experience within furniture manufacturing or a related manufacturing environment\n, • A thorough understanding of product development from initial concept through to manufacture\n, • Strong knowledge of manufacturing processes, materials and production techniques\n, • A commercially minded approach, with the ability to balance design excellence with profitability\n, • Strong project management skills and the ability to manage multiple NPD projects simultaneously\n, • Excellent communication and stakeholder management skills, with the confidence to work across multiple departments\n, • Experience working with external designers, suppliers and manufacturing partners\n, • CAD and technical drawing experience\n, • Strong analytical skills, with the ability to use sales data and market trends to inform product decisions\n\n \n \n What We Would Like to See \n\n • Experience developing premium or design-led furniture products\n, • A genuine passion for product design, innovation and British manufacturing\n, • Experience introducing new materials, manufacturing techniques or sustainable alternatives into a product range\n, • Someone who is naturally curious and enjoys challenging conventional approaches while remaining commercially practical\n, • A track record of improving NPD processes and bringing greater structure to product development\n, • Someone who combines creative thinking with strong technical attention to detail\n, • A collaborative leader who can inspire a team while maintaining clear accountability and commercial focus\n\n \n \n Start-date: ASAP \n Location: London \n Salary: £75,000-£85,000 + bonus \n \n \n At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Head of Acquisition \n \n A bit about Sons \n \n Sons was founded in 2019 by Will and Adrian, driven by their own struggles with hair loss and the lack of accessible, affordable treatment options. Today, Sons is a certified B Corp digital health company on a mission to make men’s health more open, optimistic, and effective. \n We bring together physicians, pharmacists, scientists, technologists, and creatives to tackle the reality that most men don’t seek help for issues like hair loss. Through our telehealth platform and cloud pharmacy, we deliver clinically proven treatments straight to their doors—safely, affordably, and discreetly. \n With over 500,000 men treated across the UK, Ireland, and Germany, and a Series A €6.75M funding round, we’re expanding into new markets and channels. Our goal? To help every generation of sons live healthier, happier lives. \n \n A bit about the role \n \n You will own profitable new-customer acquisition across paid media, Meta and paid search, then build the wider channel mix as the opportunity proves out. \n \n This is not a coordination-only role. You will be close enough to the accounts, creative and funnel to know what is working, why it is working and what we should do next. You will set the strategy, own the number, manage spend and build a small team of channel specialists beneath you while connecting audience, proposition, creative, search intent, landing page and unit economics into a repeatable growth system. \n \n What you will own \n \n\n • The new-customer acquisition number across the UK, Ireland and Germany: budget, forecast, volume, CAC, payback and contribution economics.\n, • Paid search end to end across Google Ads and Microsoft Ads, including brand, non-brand, Shopping/Performance Max where relevant, bidding, feed inputs, landing pages and query-level insight.\n, • Meta strategy and performance: account architecture, budget allocation, testing standards, creative priorities and scaling decisions.\n, • The acquisition operating system: daily visibility, weekly trading, monthly planning, clear testing backlogs and fast decisions on scale, iterate or stop.\n, • Creative performance strategy. You will translate channel and customer data into clear briefs for creators, designers, copywriters and the wider brand team, without becoming the production bottleneck.\n, • Acquisition funnels and CRO. You will identify where intent is lost between ad, landing page, consultation and purchase, and work with product, ecommerce and data teams to fix it.\n, • Measurement and incrementality. You will use platform data, first-party data and commercial outcomes intelligently, rather than treating any single attribution view as the truth.\n, • Agencies and external partners: challenge them, use them where they add leverage and ensure knowledge and accountability remain in-house.\n, • Identify channel opportunities such as YouTube, TikTok, affiliates, creators or other paid partnerships, based on evidence rather than fashion.\n, • Hiring, coaching and performance management for the acquisition team, with clear channel ownership and high standards of craft.\n\n \n What you bring (the must haves) \n \n\n • You have personally scaled acquisition for a DTC or subscription business at meaningful spend and can show the commercial before and after.\n, • You are genuinely strong in both paid search and paid social. You may be deeper in one, but you can interrogate, lead and improve both without hiding behind an agency.\n, • You understand that creative, proposition and funnel performance drive media performance. Campaign structure and bidding are table stakes, not the whole job.\n, • You think in customers and contribution, not just platform ROAS. CAC, cohort quality, payback, LTV, margin and incrementality are second nature.\n, • You have excellent judgment: you know when to scale, when to wait, when to change the input and when to kill an idea.\n, • You can lead specialists without becoming distant from the work. People know what they own, decisions happen quickly and standards rise around you.\n, • You are hungry, low-ego and direct. You bring answers, make trade-offs visible and take responsibility for outcomes.\n\n \n Nice to have (not required) \n\n • Experience in regulated healthcare, telehealth, subscription or another high-consideration category.\n, • Multi-market experience, particularly localisation across the UK, Ireland and Germany.\n, • Experience building creative testing systems and creator-led acquisition engines.\n, • Hands-on familiarity with GA4, GTM, product analytics, data warehouses or experimentation tooling.\n\n \n Diversity, Equity, & Inclusion \n At Sons, we are committed to fostering a diverse, equitable, and inclusive workplace where every individual is valued and respected. Our recruitment and selection process is guided by policies that ensure non-discrimination, merit-based promotion, alignment of job descriptions with equal opportunities principles, fair treatment for all applicants, regular review of selection criteria, panel interviewing for objectivity, non-discriminatory interview questions, assistance with application forms as needed, and unbiased selection decisions. We believe that diversity drives innovation and creativity, and we are dedicated to creating an environment where every employee has equal opportunities for growth and success \n \n What we offer: \n\n • 26 days holiday (plus bank holidays throughout the year)\n, • Salary Sacrifice Pension (includes both employer and employee contributions)\n, • Flexible working environment (3 days a week in office)\n, • Work form anywhere policy\n, • Flexy working hours policy\n, • Cycle/Bike to Work Scheme\n, • Private Medical Insurance via Vitality (at discounted rate)\n, • Free access to Aviva Digicare services\n, • Free access to ‘Mintago’\n, • Gym discounts\n, • Multiple salary sacrifice schemes\n, • Over 100 retail discount vouchers\n, • Access to free financial advisor consultations\n\n

FirstBank UK is a globally recognised, top-tier bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business with over 10 million active customers in over 700 business locations is the oldest African bank in the UK. Due to business requirements & growth, we are now looking to acquire the services of a Strategic Planning & Execution Analyst to drive the Bank's enterprise planning cycle and performance management framework, and to lead business engagement and partnering activity on behalf of Strategy & Planning. \n \n\n • Please note that this is a hybrid role with 3 days in the office and 2 days working from home\n\n \n Key Responsibilities: \n \n Strategic Planning \n\n • Support the execution and ongoing maintenance of the Bank's multi-period strategic planning cycle, integrated with Finance and Risk.\n, • Support the Business Transformation Office in tracking progress of strategic initiatives and transformation programmes against plan; identify slippage and dependencies and escalate on a timely basis.\n, • Develop, maintain and refresh KPIs, scorecards and dashboards to support data-driven decision-making and executive reporting.\n\n . Business Engagement and Partnering \n\n • Act as the day-to-day point of contact between the Strategy & Planning (SP) Office, the Business Transformation Office (BTO) and business units/functions, operationalising the Bank's business engagement and partnering model.\n, • Coordinate structured engagement mechanisms, including strategic planning workshops, quarterly strategy reviews, innovation co-design sessions and strategic advisory engagements.\n, • Maintain proactive dialogue with key stakeholders (Finance, Risk, Technology, Operations, HR and business lines) to ensure planning activity remains aligned to business realities.\n, • Support the SP Office's engagement and partnering framework, including engagement cadences, roles and RACI.\n\n Execution Monitoring and Risk Management \n\n • Coordinate with business units to ensure alignment between strategic plans and execution.\n, • Identify, log and support the mitigation of risks, issues, assumptions and dependencies affecting delivery of strategic initiatives.\n, • Support change management and communication efforts to embed adoption of agreed strategic actions.\n, • Monitor completion rates of strategic initiatives against plan and escalate where targeted outcomes are at risk.\n\n Governance and Executive Reporting \n\n • Prepare clear, concise and executive-ready reports, packs and dashboards for senior management, ExCo and Group forums on planning cycle progress and portfolio performance.\n, • Support the secretariat function for strategy and planning governance forums, including agenda preparation, minutes and action tracking.\n, • Act as secretariat to the Consumer Duty Committee, including agenda setting, preparation of papers, minutes and tracking of actions to closure.\n, • Consolidate stakeholder feedback (e.g. satisfaction surveys/NPS) and reporting inputs to support continuous improvement of SP Office deliverables.\n\n Special Projects and Event Management \n\n • Manage critical and/or strategic projects assigned directly by the CEO.\n, • Support the planning and delivery of major Bank-hosted and Bank-sponsored strategic events, working closely with the Marketing and Corporate Communications team.\n, • Coordinate cross-functional input and manage timelines, budgets and risks for assigned special projects and events, escalating issues to the Head, Strategy & Planning and/or CEO as appropriate.\n\n \n \n Key Skills/Experience: \n\n • Strong, relevant experience in strategy execution, planning, portfolio management or transformation.\n, • Strong project management and organisational skills, with the ability to manage multiple initiatives simultaneously.\n, • Excellent stakeholder management/engagement skills.\n, • Strong report writing skills.\n, • Previous experience within Banking or Financial Services.\n, • Prior experience in strategy execution or transformation within a banking or consulting environment preferred.\n, • Previous experience working with C-Suite level is preferred.\n, • Previous experience working with or knowledge of Emerging Markets is desirable, however not essential.\n\n \n In return we offer a fantastic benefits package including: \n \n\n • Up to 10% employer pension contribution\n, • Life Assurance Cover\n, • Income protection\n, • Private Medical Insurance plan (upon successful completion of probation period)\n, • Contribution to glasses/contacts and eye testing\n, • Gym subsidy (up to £50 per month)\n, • Cycle to work scheme\n, • Employee Assistance Program\n, • Interest Free season ticket loan for travel\n, • Birthday Leave\n, • 25 days annual leave, rising to 28 after 3 years and 30 after 8 years’ service\n, • Give As You Earn (GAYE)\n\n \n First Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. \n \n The Curve Group is First Bank UK’s outsource partner for Recruitment and a "Data Processor". The Curve Group will hold the information you submit but First Bank UK will have access to it. You can find their privacy policy here: https://www.thecurvegroup.co.uk/privacy-policy/

Job purpose \n \n Drive the business forward. Support the BIM Management Team and the Design Technology group. \n \n We are looking for an experienced and highly motivated BIM Manager to join our Design Technology - BIM Management team, with a core focus on supporting the business in its active use of BIM processes (standards, methods & procedures) & methodologies, to an exceptional level, and in line with industry standards and business protocol. As processes and systems go hand in hand, strong knowledge and experience in developing a technology structure and software portfolio necessary for the business to excel in B IM enabled project environments – with strong reference to the core principles of ISO 19650 is required. \n \n You will be primarily responsible for providing immediate and appropriate technical support and guidance to discipline-based (Architectural / Interiors) BIM Coordinators, Team BIM Studio responsible for specific projects, and as required, any further member of staff operating in a BIM-enabled environment. You will also be responsible for exploring, testing, and implementing new BIM-enabling products and processes, for preparing associated guidance notes and graphics to support their use, and for hosting educational workshops to guide staff. \n \n Additional responsibilities will include active support to the Head of BIM in developing and delivering the business BIM educ ation strategy, the maintenance and development of the business BIM system set-up structure, the exploration and implementation of additional BIM ‘enabling’ products, processes and templates, and the support for project-based BIM Management deliverables, as required. You will be directly managing a team of BIM Coordinators to whom you will be offering support and guidance as part of their career develo pment journey. You will be reporting to the Head of BIM and ultimately to the Director of Technology. \n \n Key responsibilities \n \n Workshops \n • Maintain a close relationship with your direct BIM Coordinators team, by engaging into daily conversation meant to maintain workload awareness and address critical items whilst conduction team task planning. \n • Host catch-up meetings, weekly with the BIM Management team to maintain awareness of workload (supporting accordingly) and collective development progress. \n • Host monthly business-wide BIM Workshops to present system development progress to the business, prompt feedback on need, and tailor accordingly. \n • Participate in weekly catch-up meetings with Head of BIM to discuss team progress. \n • Participate in Design Technology catch-ups meetings. \n \n Support \n • Develop and maintain Revit methodology guidance note, with active contribution from all members of BIM Management team. \n • Provide dedicated support and guidance to Architectural / Interiors BIM Coordinators on processes detailed in aforementioned document. \n • Provide technical support to members of staff in each respective department where BIM Leads are temporarily unavailable. \n \n Technology \n • Maintain current technology software tool set with the Computational team (templates, updates…etc) \n • Exploring, testing, and implementing new technologies meant to expand and develop the tp bennett BIM Services offering. \n • Conduct Research & Development and create tp bennett custom specific tools with the Computational team when and if needed. Contribution to development of emerging digital processes and artificial intelligence technologies \n • Make active use of artificial intelligence tools on a weekly basis, embedding them into daily workflows and automations. Identify and build automations that remove repetitive tasks. Share this learning with the wider Digital Design Team to suppor t the ongoing development of tp bennett's digital and AI strategy. \n • Understanding of how design and data platforms connect through APIs, sufficient to scope automation opportunities and brief them clearly to the Computational team. \n • Experience testing and evaluating new software before wider business rollout. \n \n Education \n • Co-host education sessions with Architectural / Interiors BIM Coordinators. \n • Maintain the development and delivery of the business BIM education strategy. \n • Collaborate with BIM Coordinators to record staff capability. \n • Participate in Industry Events symposiums – technology oriented – to asses and identify potential useful technologies. Represent tp bennett is such events by hosting workshops or presenting classes. \n \n Structure \n • Confident producing clear technical documentation, workflow guides and standard procedures for BIM teams. \n • Contribute BIM content to the BIM Intranet Page and monthly business-wide Newsletters. \n • Collaborate with the other BIM Managers to implement new BIM-enabling products and processes \n • Collaborate with other members of the Digital Design and wider Design Technology Team to implement and sync strategies meant to ultimately achieve the wider Design Technology goals. \n \n Qualifications, experience and skills \n \n • Proven experience working in an Architectural or Interior Design environment, preferably both \n • Exceptional working knowledge of Autodesk Revit and Autodesk Forma \n • Strong interest and enthusiasm for digital design and deliverable methodologies \n • Good understanding of UK building construction fundamentals \n • Organised, hard-working, and self-disciplined, with ability to take initiative \n • Strong interest and enthusiasm for digital design and deliverable methodologies \n • Exceptional working knowledge of BIM enabled technologies Desirable skills & experience \n • Proven delivery of COBie information exchanges and leadership of clash detection and issue management (Navisworks, Revizto ) \n • Building query dashboards from model/CDE data \n • Early-stage analysis (Forma Site Design) and sustainability workflows (IES VE, One Click LCA) to collaborate with Sustainability teams. \n • Working knowledge of Revit automation tools such as Dynamo or pyRevit, enough to test ideas and identify where automation would add value. \n • Familiarity with Autodesk Forma and how project data is managed and exchanged through Autodesk Platform Services (APS) \n \n TP BENNETT are an employer dedicated to creating equal opportunity, embracing diversity and encouraging a culture of belonging.

\n \n • Join MUFG's prestigious Enterprise Risk Management team in London, where you will play a key role in shaping model risk governance across EMEA and contribute to the group's holistic risk management strategy.\n, • Benefit from a collaborative environment that values inclusive practices, supportive leadership, ongoing training opportunities, and flexible working arrangements designed to help you thrive.\n, • Work closely with senior management, boards, regulators, and technical teams on complex model risk matters, ensuring alignment with global standards and regulatory expectations while advancing your professional growth.\n, • As Head of Model Risk Governance for Enterprise Risk Management EMEA at MUFG in London, you will be responsible for overseeing the region's model risk framework. Your day‑to‑day activities will involve promoting thorough identification and classification of models across multiple business lines. You will leverage your expertise to develop forward‑looking validation plans that address new models as well as periodic reviews. Monitoring lifecycle controls will be central to your role as you ensure models are developed, implemented, used appropriately, monitored for performance issues or changes, decommissioned when necessary, and records retained according to policy. You will evaluate mitigation strategies for model risks-such as overlays or contingency measures-and ensure they are governed transparently. Identifying concentrations or emerging risks across portfolios will require your analytical skills so that these exposures are properly reflected in reporting. Collaboration is key: you'll partner with Internal Audit while preserving independence in assurance processes. Aligning MUFG's regional programme with global standards is another critical aspect; you'll establish validation plans alongside owners and developers to maintain technical excellence. Reporting responsibilities extend to senior stakeholders including the Global Head of MRM. Your success in this role hinges on your ability to deliver high‑quality validation plans on time while fostering strong relationships across teams.\n, • Promote comprehensive identification, inventory, ownership, classification, and tiering of models and material quantitative methods within the regional scope to ensure accurate oversight.\n, • Utilise inventory and risk information to support a forward‑looking validation plan that includes new models, periodic reviews, material changes, and event‑driven assessments.\n, • Monitor adherence to model lifecycle controls such as development, approval, implementation, use, performance monitoring, change management, decommissioning, and record retention.\n, • Evaluate the adequacy of model risk mitigants including overlays, adjustments, restrictions, contingency approaches, and additional controls; ensure these are governed effectively and removed when no longer required.\n, • Identify concentrations, interdependencies, aggregate exposures, and emerging risks across the regional portfolio; ensure these are reflected in risk appetite statements and management reporting.\n, • Partner with Internal Audit while maintaining clear lines of accountability and independent assurance to strengthen governance outcomes.\n, • Promote global alignment of MUFG's model risk management programme by ensuring consistency with regulatory expectations and globally set policies.\n, • Establish achievable validation plans for all models by working closely with owners and developers to bring them up to standard.\n, • Deliver timely risk‑based comprehensive validation plans with consistently high technical quality and documentation standards.\n, • Provide clear reporting of regional model risk to stakeholders including the Global Head of Model Risk Management (MRM) and relevant governance committees.\n, • Your proven track record in model risk management or independent validation within large‑scale financial institutions will be invaluable as Head of Model Risk Governance for Enterprise Risk Management EMEA at MUFG. You bring deep expertise in managing geographically dispersed technical teams‑ensuring collaboration among managers and senior contributors alike. Your practical knowledge spans various model families including credit risk assessment tools; market exposure calculations; counterparty analysis; treasury operations; stress testing methodologies; capital adequacy evaluations; anti‑financial crime systems; as well as financial reporting mechanisms. Understanding regulatory frameworks like PRA SS1/23-and being familiar with international supervisory practices‑enables you to align local programmes with global standards seamlessly. Engaging confidently with senior leaders or audit committees on intricate model issues demonstrates your interpersonal strengths. An advanced quantitative degree equips you for rigorous analysis while experience with AI/ML technologies positions you at the forefront of modern governance challenges. Your communication abilities allow you to translate technical findings into actionable insights for stakeholders throughout MUFG's network. Remaining composed under pressure-with excellent numerical acumen-ensures successful navigation through demanding workloads or deadlines. Mastery of Microsoft Office further enhances your efficiency in producing high‑quality reports.\n, • Extensive experience in model risk management or independent model validation within a complex financial institution is essential for this position.\n, • Demonstrated leadership of geographically distributed technical teams-including managers and senior individual contributors-is required.\n, • Deep knowledge of model governance processes and practical experience across multiple model families such as credit, market, counterparty risk, treasury functions, stress testing frameworks, capital calculations, financial crime prevention models or financial reporting tools is vital.\n, • Strong understanding of PRA SS1/23 requirements along with familiarity with other major global MRM regimes and supervisory practices is highly desirable.\n, • Experience engaging senior management teams, board committees or Internal Audit functions on complex model risk matters is expected.\n, • Advanced degree in a quantitative discipline such as mathematics, physics, statistics, economics or financial engineering-or equivalent relevant experience-is mandatory.\n, • Experience with advanced analytics techniques including artificial intelligence (AI), machine learning (ML), vendor models or related governance considerations is desirable.\n, • Excellent communication skills enabling you to convey complex concepts clearly across diverse audiences are crucial.\n, • A calm approach under pressure combined with strong numerical skills ensures effective performance during tight deadlines or challenging situations.\n, • Proficiency in Microsoft Office applications supports efficient documentation and reporting.\n, • Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long‑term relationships, serving society, and fostering shared and sustainable growth for a better world.\n, • With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. MUFG, one of the world's leading financial groups with a rich heritage spanning over 350 years and a global presence in more than 50 countries, is seeking a Head of Model Risk Governance for its Enterprise Risk Management team in EMEA. Based in London, this pivotal role offers you the opportunity to shape and oversee model risk governance across a complex and diverse regional portfolio, supporting both MUFG Bank and MUFG Securities EMEA plc. You will be joining an organisation renowned for its commitment to excellence, robust risk management frameworks, and supportive leadership culture. This is your chance to work at the heart of a global network, collaborating with knowledgeable teams and senior stakeholders while enjoying flexible working opportunities and generous pension contributions. If you are passionate about model risk management and eager to make a meaningful impact within a highly respected financial institution, this role provides the perfect platform for your expertise.\n, • MUFG stands out as one of the world's most respected financial groups-a legacy built on nearly four centuries of trustworthiness and dependability. With headquarters in Tokyo but a truly global reach spanning over 2,300 offices across more than 50 countries-including Europe's vibrant financial hub in London-the organisation offers unparalleled opportunities for professional growth within an inclusive environment. Employees benefit from supportive leadership that prioritises collaboration between teams while nurturing individual talents through ongoing training initiatives. Flexible working arrangements empower staff to balance their personal commitments alongside career ambitions; generous pension contributions reflect MUFG's dedication to long‑term wellbeing. The company's commitment extends beyond commercial banking into areas like asset management; securities trading; consumer finance; leasing services-all underpinned by robust enterprise‑wide risk frameworks designed for resilience amid evolving market conditions. At MUFG you join not just a workplace but a network where knowledge sharing thrives-where every voice matters regardless of background-and where your contributions help shape sustainable futures for clients worldwide.\n, • We are open to considering flexible working requests in line with organisational requirements.\n, • MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non‑discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.\n \n #J-18808-Ljbffr

JOIN OUR JOURNEY \n Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder-run and proudly independent. \n \n Our entrepreneurial spirit means success is recognised and rewarded. There are no limits to what you can achieve here, which our employees agree with, evidenced by being a Campaign Best Place to Work for six consecutive years and one of The Sunday Times Best Places to Work 2025. As well as this, we’re Campaign’s Independent Agency of the Year 2024 and Media Week’s Independent Agency of the Year 2025. \n \n We are IPA Effectiveness accredited, an IPA People-First agency, and All In Champions, with industry-leading work recognised by double-gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites and a 2025 Effie for our work with Alzheimer’s Society. \n \n Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, IG, Sharps Bedrooms, SunLife, Standard Life, Ancestry, Laithwaites Wine, Save the Children, Guide Dogs, Alzheimer’s Society, RNLI and Clearscore. \n \n OUR VALUES \n\n • Commit to Doing the Right Thing (Act with integrity and accountability)\n, • Help People Flourish (Invest in people)\n, • Dig Deeper to Understand Better (Data driven curiosity)\n\n \n OUR COMMITMENT TO YOU \n Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year parties. \n \n On top of that, we offer extra benefits, which make life at Medialab even more rewarding: \n\n • Time to Unwind – We offer generous holiday entitlement that increases with long service, plus Christmas closure and a birthday day off. Alongside this, we offer flexible benefits including a holiday buy scheme, flexi-hours, a work abroad scheme, cultural bank holiday swaps, and Friday Summer hours.\n, • Hybrid Working – Balance between home and office (3 days in office). We welcome requests for flexible working arrangements from the commencement of employment.\n, • Career Growth – A meritocratic approach to progression with quarterly reviews, CPD Platinum accredited training, mentoring and leadership support.\n, • Health & Wellbeing – Private medical insurance, health cash plan, gym discounts, wellbeing apps Mental Health First Aiders and unlimited free professional counselling.\n, • Supporting Families – Enhanced parental leave, flexible working and life assurance.\n, • Giving Back – Paid charity days and sustainability initiatives.\n, • Perks & Rewards – Retail discounts, long-service trips and an unforgettable team culture.\n\n \n YOUR NEXT CHALLENGE \n As a Talent Acquisition Advisor, you will play a key role in supporting Medialab’s recruitment efforts. You’ll work closely with the Head of Talent Acquisition and Inclusion, hiring managers, and the wider People team to deliver a smooth, inclusive, and engaging candidate experience. This is a hands-on role where you’ll manage day-to-day recruitment activities, a high volume of roles, help attract diverse talent, and provide advice and guidance to hiring managers. \n \n HOW YOU WILL MAKE AN IMPACT \n Recruitment Delivery \n\n • Manage the end-to-end recruitment process for a variety of roles, ensuring a positive and efficient candidate experience.\n, • Partner with hiring managers to take role briefs and provide advice on job descriptions, adverts, and sourcing strategies.\n, • Manage candidate movement in our ATS by screening applicants, tracking progress, and keeping all our recruitment data clean and up to date.\n, • Keep track of key recruitment metrics like time-to-hire, candidate conversion, and channel performance, to continuously tweak sourcing approaches.\n, • Embed competency-based interview frameworks and fair assessment tools to remove bias and elevate hiring standards.\n, • Spot opportunities to refine the recruitment journey, whether that’s updating email templates, tweaking interview tasks, or testing new sourcing tools.\n, • Work with the People & Talent Acquisition Administrator to coordinate recruitment administration, including interview scheduling and feedback collection.\n\n \n Sourcing & Talent Pipelining \n\n • Proactively search for candidates using LinkedIn Recruiter, job boards, and other channels.\n, • Build and maintain a pipeline of talent for recurring and hard-to-fill roles.\n, • Develop relationships with passive candidates, keeping them engaged for future opportunities.\n, • Draft engaging job adverts and recruitment content that reflect Medialab’s culture and values.\n\n \n Stakeholder Support & Relationships \n\n • Guide hiring managers on recruitment best practices, market insights, and inclusive hiring techniques.\n, • Build strong, trust-based relationships across all agency departments so team leads see you as a strategic talent partner\n, • Use live recruitment data and candidate pipeline reports to keep stakeholders clearly informed on progress, potential bottlenecks, and time-to-fill projections.\n, • Provide clear, data-informed updates on recruitment progress to hiring teams and the broader People department.\n\n \n MUST HAVE SKILLS \n\n • Experience recruiting across typical agency disciplines, including Media Planning & Strategy, Digital Performance (Paid Search, Paid Social, Programmatic), Data Analytics, and Client Services.\n, • Proven track record in talent acquisition (in-house or agency), preferably within a fast-paced agency or high-growth environment.\n, • Skilled in navigating ATS platforms and proficient with proactive candidate search tools like LinkedIn Recruiter.\n, • Exceptional organizational and prioritization skills to manage dynamic, high-volume recruitment loads seamlessly.\n, • Genuine passion for candidate experience and a deep commitment to driving equity, diversity, and accessibility in hiring.\n, • Strong interpersonal skills with the natural confidence to influence hiring managers and build trust with candidates.\n\n

Most operational resilience roles in asset management give you part of a programme. This one gives you all of it: a single role, created to own operational resilience and business continuity across the EMEA entities of a global investment manager, based in London. \n \n Regulators across the region now expect proof rather than policy: important business services tested to their impact tolerances, continuity plans that have been exercised, third parties overseen, DORA reporting that arrives on time. The firm has concluded that this needs one accountable owner for the region, reporting to the regional risk committee and the boards of the local entities, and chairing the forum where technology risk is governed. \n \n What you will build and own \n \n Evidence \n\n • A current map of the firm's important services, with impact tolerances set and defended for each, retested every year against severe but plausible scenarios.\n, • The resilience policy and the annual self-assessment, kept honest by what the testing actually shows.\n, • A view of the firm's exposure to its material third parties, built with the people who own those relationships.\n\n \n Readiness \n\n • Business impact analysis for every location and function, and continuity plans that reflect it.\n, • An exercise calendar the technology teams take part in, across the region and with the wider group.\n, • A network of continuity representatives across the business who know their part and have rehearsed it.\n\n \n Response \n\n • Incidents managed and communicated properly when they happen, with post-incident reviews that find the root cause and the deeper reviews the serious ones deserve.\n, • Findings converted into owned remediation actions, tracked to closure rather than filed.\n\n \n Governance \n\n • The technology risk framework overseen alongside the first-line technology risk team, with the annual DORA review of which functions count as critical or important.\n, • The technology risk forum chaired, with the challenge coming from you.\n, • DORA's incident reports and register of information fed accurately, with information security as a working partner on cyber resilience.\n, • Management information and key risk indicators reported to the regional risk committee and the entity boards; the firm's reference point on FCA and EU regulatory change; resilience projects that reach beyond the region.\n\n \n What you bring \n You will have come up through resilience, continuity, operational risk, technology risk or internal audit inside an asset, wealth or investment manager; banking or insurance experience on its own will not meet the brief. The client's stated minimum experience is lower than you might expect; we are looking at people with five years or more in the field. You will have delivered FCA PS21/3 in practice rather than reviewed someone else's delivery. You will be comfortable in front of a board, able to build relationships across a firm and to move people who do not report to you, and able to deliver a programme to a timetable. A degree in a relevant subject and the right to work in the UK are both required. \n \n Where it takes you \n Scope, first. Most people in resilience spend years owning a slice of the programme, the continuity plans, say, or the testing calendar, while someone else presents the whole. This role hands you the whole of it for a region, at VP grade, with the regional risk committee and the entity boards as your audience. That is the record a head-of appointment is built on, and you would be building it at a global manager whose name you will know. \n \n Then the room to shape it. In the region, the resilience decisions are yours: which tolerances you are prepared to defend and how, what the exercise calendar looks like, what the committee sees and in what order, and where next year's effort goes. The region's resilience function is yours to run, from the network of representatives to the papers the boards read; you build on the framework rather than administer someone else's, and the group's resilience projects give you reach beyond EMEA when you want it. \n \n And the work is visible. You chair the technology risk forum and present to the regional risk committee and the entity boards. The reporting that goes to the regulators goes out under your name. Senior people across the region will know your work inside a quarter, because it reaches them directly rather than through a layer above you. \n \n Why you \n The people who succeed in roles like this have delivered the work themselves inside an asset, wealth or investment manager, often as the London or EMEA lead for a firm headquartered elsewhere, and can explain a scenario test result to a COO as clearly as to a regulator. \n \n It is sized for a strong number two, or the sole resilience owner at a smaller manager, who is ready to be the accountable name. You will run the representatives across the business, work alongside the technology teams, and answer for the outcome yourself. If you would rather delegate that accountability, the role will feel demanding; if you have been waiting for it, you will recognise it. \n \n If the timing is right for you, and you want a bigger challenge than the one you have, apply. We are looking for someone who can deliver excellence in resilience for a region, and we will be delighted to consider your application. \n \n RiskTAE is acting as an employment agency for this role and is an equal opportunities recruiter. Every application is assessed on the experience and capability it shows, whatever your background. If you need an adjustment at any stage of the process, tell us and we will arrange it.

Product Manager, Corporate Systems \n London (Hybrid, 3 days onsite) | Up to £60,000 plus 10% bonus \n \n We are working with a major sports organisation who are building out a brand new function within their product team, focused on transforming the internal systems that run the business. This is a genuine greenfield opportunity. The role sits within the Technology Products and Delivery team and reports directly into the Head of Product, with real scope to shape and build the internal systems product function from the ground up. \n \n Rather than customer-facing applications, you would own the digital solutions supporting corporate functions across HR, Finance, Procurement, Legal and Operations. There is a strong pipeline of work ahead, including a major new ERP implementation, the ongoing rollout of a global HR platform, and AI integration across legal and contract processes. \n \n What you will own \n\n • Product vision, roadmap and priorities across People, Finance, Procurement and Operations\n, • End to end product lifecycle, from requirements gathering and design through to testing and deployment\n, • Integrations between corporate systems and wider enterprise platforms, working closely with Enterprise Architecture\n, • Governance around change control, security and data protection\n, • Relationships with technology vendors and third party delivery partners\n, • Budget tracking and cost effective delivery\n, • Driving adoption of new technology through training, communication and support\n\n \n What we are looking for \n\n • Proven experience delivering product or technology for HR, Finance or ERP systems\n, • Strong understanding of core business processes across HR and Finance\n, • Excellent stakeholder engagement, with the confidence to present to and work alongside senior executives including CFO and CTO level\n, • Comfortable delivering to tight deadlines and within budget\n, • Knowledge of data privacy and compliance standards including GDPR\n, • Experience of Agile or SAFe delivery\n\n \n If you want to build a product function inside a major, high profile organisation, with genuine ownership over the systems that keep the whole business running, then this is one worth exploring. \n \n **Due to the volume of applications we are unable to provide individual feedback on every submission. \n

My client, a leading Litigation law firm, with an exceptional reputation, is looking to hire a HR Advisor to join their wider HR team in London. \n \n This is an exciting opportunity for an HR professional looking to further develop their career within a highly successful and growing law firm. Working closely with the Head of HR, you will play a key role in delivering both operational and advisory HR support across the London and Dublin offices, while also contributing to a range of strategic people initiatives and projects. \n \n The position offers exposure to the full employee lifecycle, involvement in HR transformation initiatives, and the opportunity to work directly with Partners, senior leaders, Associates, and Business Services teams. Support will also be provided for continued professional development, including CIPD studies. \n \n As HR Advisor, you will be responsible for delivering a broad range of HR activities, combining day-to-day operational support with project-based work. This is a varied role that will suit someone who enjoys building relationships, improving processes, and providing pragmatic HR support within a professional services environment. \n \n A significant focus of the role will be supporting the implementation and ongoing optimisation of a new HR Information System, whilst ensuring an excellent employee experience throughout the employee lifecycle. \n \n Key Responsibilities \n\n • Maintain and update HR systems, employee records, and people data.\n, • Support HR data integrity, confidentiality, and compliance with relevant policies and legislation.\n, • Liaise with external payroll providers regarding monthly payroll changes, salary reviews, and bonus adjustments.\n, • Administer employee benefits and act as a point of contact for benefits providers.\n, • Support pension administration, including monthly contributions, auto-enrolment, salary sacrifice arrangements, and scheme changes.\n, • Manage employee absence records and family leave administration.\n, • Coordinate onboarding and offboarding processes, ensuring a seamless employee experience.\n, • Update HR policies, procedures, and internal HR resources as required.\n, • Support annual appraisal, performance review, and feedback processes.\n, • Produce HR reports, metrics, and people data for senior stakeholders.\n, • Act as a key contact for recruitment agencies and external suppliers.\n, • Coordinate interviews and recruitment logistics.\n, • Prepare draft employment contracts and offer documentation.\n, • Support hiring managers throughout the recruitment process.\n, • Deliver a positive candidate and onboarding experience for all new starters.\n, • Serve as a first point of contact for Associates and Business Services employees on a range of HR queries.\n, • Provide guidance on HR policies, procedures, employee benefits, and best practice.\n, • Support managers with employee relations matters, including performance management, escalating more complex issues where appropriate.\n, • Assist in the review and enhancement of HR processes and policies to ensure legal compliance and continuous improvement.\n, • Support salary review and bonus administration processes.\n, • Assist with employee engagement initiatives, surveys, and action planning.\n, • Play a pivotal role in the implementation and ongoing development of a new HR Information System.\n, • Support system testing, process mapping, data migration, and user training.\n, • Act as a key HR systems user and champion continuous improvement initiatives.\n, • Produce meaningful HR reports and management information using HR systems data.\n, • Support wider people initiatives relating to engagement, wellbeing, inclusion, and organisational development.\n, • Contribute to change management and business improvement projects.\n\n \n The successful candidate will ideally have: \n\n • Previous experience in an HR Advisor or similar generalist HR role.\n, • A sound understanding of UK employment law and HR best practice.\n, • Experience supporting employee relations matters and advising managers on day-to-day people issues.\n, • Strong organisational skills with the ability to manage multiple priorities and deadlines.\n, • Excellent attention to detail and a commitment to accuracy.\n, • Strong interpersonal and relationship-building skills.\n, • Outstanding written and verbal communication skills.\n, • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.\n, • A professional, discreet, and confidential approach.\n, • A proactive, solutions-focused mindset with the ability to work independently.\n, • Experience working within a professional services environment would be advantageous, although it is not essential.\n\n \n Why apply? \n\n • Exposure to a broad and varied HR generalist role.\n, • Close partnership with senior stakeholders and leadership teams.\n, • Involvement in HR transformation and systems implementation projects.\n, • Support towards CIPD qualification and ongoing professional development.\n, • Excellent career progression opportunities.\n, • Hybrid working arrangement.\n, • Collaborative and supportive working environment.\n, • Competitive salary and benefits package.\n\n

\n The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. \n Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Job Description\n The Global Head of Technology Controls is accountable for defining, implementing, and overseeing Apex Group’s global technology control framework. The role ensures that key technology and cyber controls are consistently designed, implemented, and operating effectively across all regions, legal entities, and technology platforms. Working closely with the Group CISO, Technology, Risk, Compliance, cyber and IT service areas and Audit functions, this role provides assurance that Apex’s technology control environment meets regulatory expectations, supports operational resilience, and enables secure business growth. \n Champion & Ensure delivery against compliance requirements like the Apex Gold standard, NIST, DORA, SOC1 and SOC 2, ISO27001 and all relevant group controls. Liaising with key stakeholders, partners and group entities, internal and external. Key ResponsibilitiesTechnology Control Framework & Strategy\n \n • Define and maintain Apex’s global technology control framework, aligned to the Group’s risk appetite, cyber strategy, Apex Gold Standard and regulatory obligations.\n, • Establish clear control standards, policies, and minimum requirements covering infrastructure, applications, cloud, identity, data, and end-user computing.\n, • Ensure consistent adoption and maturity of technology controls across regions and entities.\n, • Perform all Duties requested by the Group CISO to delivery the Target Operating Model and Cyber Strategy.\n Control Design, Implementation & Effectiveness\n \n, • Oversee the design and implementation of preventive and detective technology controls across the enterprise.\n, • Ensure controls are clearly mapped to key technology and cyber risks, regulatory requirements, and industry standards.\n, • Drive continuous improvement of control effectiveness, consistency, and automation.\n Assurance, Testing & Monitoring\n \n, • Lead global technology control testing and assurance activities, partnering closely with Technology Assurance, Risk, and Internal Audit.\n, • Ensure timely identification, escalation, and remediation of control weaknesses and issues.\n, • Provide clear, risk-based reporting on control effectiveness, issues, and remediation progress to the Group CISO and governance forums.\n Regulatory & Risk Management\n \n, • Support regulatory examinations, client due diligence, and external audits related to technology and cyber controls.\n, • Ensure technology controls support Apex’s operational resilience, data protection, and cyber security obligations.\n, • Partner with Enterprise Risk Management to ensure technology risks are appropriately assessed and managed.\n Third-Party & Cloud Controls\n \n, • Ensure robust technology control requirements are embedded into third-party, outsourcing, and cloud arrangements.\n, • Oversee control expectations for managed service providers and offshore service models.\n, • Address evolving risks associated with cloud platforms, SaaS solutions, and emerging technologies.\n Stakeholder Engagement & Governance\n \n, • Act as a key advisor to the Group CISO on technology control maturity, risks, and investment priorities.\n, • Engage senior Technology, Risk, Compliance, and business leaders to drive accountability for control ownership.\n, • Present control posture, key risks, and remediation themes to executive and board-level forums.\n People Leadership & Capability\n \n, • Build and lead a high-performing global technology controls team with strong technical and risk capability.\n, • Drive skills development, succession planning, and consistent ways of working across regions.\n, • Foster a culture of accountability, continuous improvement, and collaboration.\n Leadership & People Management\n \n, • Lead and develop global cyber Technical and Operational Services, advisory and service delivery teams.\n, • Build a strong delivery culture focused on accountability, quality, and continuous improvement.\n, • Manage strategic cyber security vendors and service providers.\n, • Support talent development in line with Apex’s growth and acquisition strategy.\n Key Skills & Experience\n Minimum of 10 years of extensive cybersecurity experience, with at least 7 years in a senior leadership role and a proven track record in leading a global cyber GRC function. \n Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate cybersecurity and risk-related concepts to technical and nontechnical audiences at various hierarchical levels, ranging from senior leadership to technical specialists. \n Extensive experience leading technology controls, IT risk, cyber controls, or technology assurance in a global, regulated environment. \n Strong understanding of enterprise technology environments, including cloud, infrastructure, applications, identity, and data. \n Track record of successfully managing a high-performing cybersecurity organization with the ability to motivate and mentor high-performing security teams and foster a culture of excellence. \n Proven experience working with regulators, auditors, and client assurance teams. \n Ability to operate at executive level, providing clear, pragmatic, and risk-based advice. \n Strong leadership skills to influence organizational change, build teams, and communicate security priorities effectively across the enterprise, influencing, and stakeholder management skills. \n Business acumen to understand enterprise operations, risk tolerance, and industry dynamics. \n Analytical skills to conduct technical assessments, prioritize vulnerabilities, and develop risk treatment plans. \n Project management skills to assist with the development and execution of the cybersecurity strategy and roadmaps to strengthen and continuously improve the cybersecurity posture. \n Passion for continuous learning to stay current on advancing threats and security best practices. \n Ability to maintain a calm structured mindset even when under pressure. Qualifications\n Degree in Information Technology, Information Security, or a related discipline (or equivalent experience). \n Relevant certifications such as CISA, CISSP, CISM, CRISC, or equivalent are preferred. About Apex Group\n We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in 2003, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. \n We’re a people-powered business, and our people are full of ambition. Together, we’re inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you’ll experience more here than you would at most other companies. Prepare to accelerate. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We’re a people-powered business with a vision to inspire a new era of service-led FinTech. We’re expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We’ll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We’ll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us \n #J-18808-Ljbffr

Senior Meta Acquisition Manager \n \n A bit about Sons \n \n Sons was founded in 2019 by Will and Adrian, driven by their own struggles with hair loss and the lack of accessible, affordable treatment options. Today, Sons is a certified B Corp digital health company on a mission to make men’s health more open, optimistic, and effective. \n We bring together physicians, pharmacists, scientists, technologists, and creatives to tackle the reality that most men don’t seek help for issues like hair loss. Through our telehealth platform and cloud pharmacy, we deliver clinically proven treatments straight to their doors—safely, affordably, and discreetly. \n With over 500,000 men treated across the UK, Ireland, and Germany, and a Series A €6.75M funding round, we’re expanding into new markets and channels. Our goal? To help every generation of sons live healthier, happier lives. \n \n A bit about the role \n \n You will own Meta new-customer acquisition end to end: the account, the spend, the testing plan, the creative feedback loop and the result. \n \n Meta is a major growth channel for Sons. Your job is to make it more scalable, more systematic and more commercially accountable. You will report to the Head of Acquisition, work closely with creative, data and CRO colleagues, and turn a strong supply of insights and content into repeatable winning ads. \n \n Buying is only part of the craft. The strongest candidates can read performance data and explain exactly what the audience needs to see next—and what needs to change after the click. \n \n What you will own \n \n\n • Meta new-customer acquisition across the UK, Ireland and Germany: budget pacing, account structure, campaign builds, optimisation and the daily number.\n, • A disciplined testing system across concepts, hooks, formats, creators, audiences, offers and landing pages—with clear hypotheses and learning captured.\n, • Creative performance analysis. You will identify why ads win or lose and turn that into sharp, usable briefs for the creative and creator teams.\n, • Scaling and kill logic: protect efficiency while moving quickly enough to exploit genuine winners.\n, • Market-specific execution, ensuring creative, messaging and account decisions reflect local customer behaviour rather than simple translation.\n, • The link between ad and funnel. You will flag landing-page, consultation and conversion issues and partner with the relevant owner to improve them.\n, • Reliable reporting and forecasting, grounded in platform data, first-party performance and commercial outcomes.\n, • Platform hygiene, tracking awareness and constructive relationships with Meta and any specialist external partners.\n\n \n What you bring (the must haves) \n \n\n • Elite Meta performance judgment. You have personally scaled a DTC Meta account at serious spend and can explain the creative, funnel and buying decisions that made the difference.\n, • Creative is part of your craft, not an afterthought. You can diagnose a weak hook, proposition, proof point, format or landing-page match from the data and the work itself.\n, • Business Manager, campaign architecture, testing, budget allocation, attribution and measurement trade-offs are second nature.\n, • You think commercially. You understand CAC, payback, cohort quality and contribution—not only ROAS inside Ads Manager.\n, • You move fast without becoming careless. Your tests have a reason, your decisions are documented and your communication is direct.\n, • You want true channel ownership and welcome being held accountable for the outcome.\n\n \n Nice to have (not required) \n\n • Experience in subscription, healthcare, telehealth or another regulated/high-consideration category.\n, • Creator-led advertising and UGC briefing experience.\n, • Multi-market or German localisation experience.\n, • Experience with landing-page testing, GA4, tracking and incrementality experiments.\n\n \n Diversity, Equity, & Inclusion \n At Sons, we are committed to fostering a diverse, equitable, and inclusive workplace where every individual is valued and respected. Our recruitment and selection process is guided by policies that ensure non-discrimination, merit-based promotion, alignment of job descriptions with equal opportunities principles, fair treatment for all applicants, regular review of selection criteria, panel interviewing for objectivity, non-discriminatory interview questions, assistance with application forms as needed, and unbiased selection decisions. We believe that diversity drives innovation and creativity, and we are dedicated to creating an environment where every employee has equal opportunities for growth and success \n \n What we offer: \n\n • 26 days holiday (plus bank holidays throughout the year)\n, • Salary Sacrifice Pension (includes both employer and employee contributions)\n, • Flexible working environment (3 days a week in office)\n, • Work form anywhere policy\n, • Flexy working hours policy\n, • Cycle/Bike to Work Scheme\n, • Private Medical Insurance via Vitality (at discounted rate)\n, • Free access to Aviva Digicare services\n, • Free access to ‘Mintago’\n, • Gym discounts\n, • Multiple salary sacrifice schemes\n, • Over 100 retail discount vouchers\n, • Access to free financial advisor consultations\n\n

Assistant Director – Housing Repairs & Planned Works \n \n The Opportunity \n Goodman Masson is delighted to be partnering with the London Borough of Waltham Forest on the appointment of an Assistant Director – Housing Repairs & Planned Works. \n \n This is a significant senior leadership role with strategic, operational and financial responsibility for the Council's housing repairs and maintenance service. \n \n Reporting to the Director of Housing Management & Assets, the Assistant Director will lead a major service area with responsibility for a £20m budget and five Heads of Service, providing strategic direction while ensuring high-quality operational delivery to residents. \n \n The role will also play a key role within the wider Directorate Management Team, supporting the Council's strategic priorities across Housing, Regeneration and Growth. \n \n The Role \n As Assistant Director, you will be responsible for the strategic and operational leadership of responsive repairs, planned works and maintenance across the Council's housing stock. \n \n You will translate corporate and political priorities into clear service strategies, plans and outcomes, ensuring that services are delivered effectively, efficiently and within agreed resources. \n \n You will provide expert advice and challenge to the Council's Chief Executive, Senior Leadership Team, Directors and elected Members, while acting as a senior professional representative for the Council with external stakeholders and partners. \n \n This is an opportunity for an established housing leader to influence a large and complex service, drive meaningful improvement and shape the future delivery model for repairs and planned investment. \n \n Key Responsibilities \n Strategic Leadership \n\n • Provide strategic policy direction and leadership across Housing Repairs, Maintenance and Planned Works.\n, • Lead the development, implementation and delivery of service strategies aligned with the Council's wider corporate objectives.\n, • Establish service priorities and anticipate changing political, regulatory and operational requirements.\n, • Provide strategic advice, challenge and professional leadership to Members, the Chief Executive, SLT and senior colleagues.\n, • Contribute to the strategic direction and corporate management of the Council as part of the Directorate Management Team.\n, • Lead significant strategic programmes, projects and initiatives across the Council and its partnerships.\n\n \n Repairs & Planned Works \n\n • Take overall responsibility for the delivery of responsive and planned repairs across the Council's housing stock.\n, • Ensure repairs and planned works are delivered to agreed specifications, standards and timescales.\n, • Ensure the Repairs & Maintenance programme is informed by robust asset management data and a coherent strategic approach.\n, • Drive improvements in service quality, performance, customer satisfaction and value for money.\n, • Ensure effective resources, communication and engagement strategies are in place to support large and complex programmes.\n, • Oversee the delivery of major programmes and ensure they achieve agreed outcomes.\n\n \n Financial & Commercial Management \n\n • Have overall responsibility for a £20m service budget.\n, • Ensure effective financial management, cost control and income maximisation.\n, • Drive value for money across the service and ensure resources are deployed effectively.\n, • Identify opportunities for external funding where appropriate.\n, • Lead effective commissioning, procurement and contract management.\n, • Oversee long-term strategic framework contracts and ensure delivery partners achieve agreed outcomes.\n, • Ensure robust financial planning, monitoring and reporting across major programmes.\n\n \n Performance, Governance & Risk \n\n • Develop and maintain robust performance and quality management frameworks.\n, • Ensure service delivery meets all relevant legislation, regulation, codes, standards and best practice.\n, • Establish clear governance arrangements and accountabilities across programmes and partnerships.\n, • Identify and manage operational, financial, regulatory and political risks.\n, • Ensure underperformance and deficiencies are identified and actively addressed.\n, • Provide clear performance reporting to senior leadership and Members.\n\n \n Leadership & Transformation \n You will lead a senior management structure comprising five Heads of Service, creating an environment where managers and teams can perform, innovate and continuously improve. \n You will: \n\n • Set clear strategic direction and expectations.\n, • Develop a high-performing and accountable management culture.\n, • Drive organisational change and challenge traditional ways of working.\n, • Develop new approaches to improve service outcomes.\n, • Ensure appropriate workforce structures and resources are in place.\n, • Lead performance management and address underperformance effectively.\n, • Create the conditions for innovation and continuous improvement.\n\n \n Stakeholder & Political Engagement \n This role requires exceptional stakeholder management and influencing skills. \n You will build and maintain effective relationships with: \n\n • Elected Members\n, • Chief Executive and Senior Leadership Team\n, • Directors and Heads of Service\n, • Residents and community representatives\n, • Contractors and delivery partners\n, • Government and public bodies\n, • Housing and property sector partners\n, • Private, voluntary and community sector organisations\n\n \n You will need to operate confidently within a politically complex environment, managing sensitive issues and providing credible advice to Members and senior stakeholders. \n \n About You \n We are looking for an established senior housing professional with significant experience leading large and complex services. \n You will ideally bring: \n\n • Significant experience across housing property, asset management, repairs, planned works or maintenance.\n, • Proven senior strategic management experience within a large public-sector organisation, ideally local government.\n, • Experience leading multiple professional service areas and senior management teams.\n, • Strong knowledge of the major issues facing local government, particularly across housing, planning and regeneration.\n, • Strong understanding of the national policy and regulatory environment affecting housing and property services.\n, • Experience commissioning and clienting significant programmes of work.\n, • Strong procurement, construction and contract management knowledge.\n, • Experience leading funding bids, options appraisals, financial modelling and scenario testing.\n, • Experience of commercialisation, registered providers and different housing delivery routes would be advantageous.\n, • Proven accountability for significant budgets and delivering services within agreed resources.\n, • A strong track record of performance management and service improvement.\n, • Significant experience developing and sustaining internal and external partnerships.\n, • The credibility and authority to operate effectively with elected Members and within a political environment.\n, • Excellent communication, presentation, influencing and negotiation skills.\n, • Proven experience operating strategically across corporate projects and policy development.\n\n \n Qualifications \n You will ideally be educated to degree level or equivalent, with a postgraduate or relevant professional qualification desirable. \n More important than qualifications alone will be your demonstrable experience of successfully leading significant housing and property services at a senior strategic level. \n \n Why This Opportunity? \n This is not simply a Repairs management position. \n With £20m of budget responsibility, five Heads of Service and accountability for a major Council service, this is an opportunity to influence the strategic direction and future delivery of housing repairs and planned works across a significant housing portfolio. \n \n You will have direct exposure to the Council's most senior leadership, elected Members and external stakeholders, while playing a central role in wider Housing, Regeneration and Growth priorities. \n \n The successful candidate will bring the ability to combine strategic vision with operational grip — setting the direction for the service while ensuring residents receive an effective, high-quality and value-for-money repairs service. \n \n Interested? \n Goodman Masson is proud to be partnering with the Council on this appointment. \n If you are an experienced Assistant Director, Director, Head of Service or senior housing/property leader looking for your next challenge, we'd welcome a confidential conversation. \n Please contact jack.benson@goodmanmasson.com

The TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.Role OverviewThe Global Head of Operational Services is responsible for the strategic leadership, governance, operational performance and transformation of TP ICAP's global Client Lifecycle Management (CLM) and Party Reference Data functions.The role is accountable for ensuring the effective onboarding, maintenance and offboarding of clients, counterparties and related entities across the Group, while maintaining the integrity, quality and governance of Party Reference Data used throughout TP ICAP's front-to-back ecosystem.The role will lead globally distributed teams across EMEA, Americas and APAC and will be responsible for delivering operational excellence, regulatory compliance, client experience, risk reduction and strategic transformation initiatives. The role forms part of the Global Operations Leadership Team and will work closely with Compliance, Risk, Technology, Legal, Finance, Data Management and Front Office stakeholders.Role ResponsibilitiesLeadership & StrategyLead and develop the global Operational Services function across all regions.Define and execute the strategic direction for Client Lifecycle Management and Reference Data operations.Drive a culture of accountability, continuous improvement, collaboration, and client service excellence.Contribute to the wider Global Operations strategy and transformation agenda.Lead annual planning, budget and resource management activities for the function. Responsibilities for strategic planning, operational efficiency, governance and resource management align with TP ICAP leadership role expectations.Client Lifecycle ManagementEnsure the effective delivery of operational services in line with agreed service levels, regulatory requirements, and business expectations.Maintain oversight of the end-to-end client lifecycle, including onboarding, periodic reviews, offboarding, and associated regulatory controls.Oversee Reference Data management activities, ensuring the integrity, accuracy, and maintenance of critical business data.Act as the senior escalation point for Operational Services matters globally.Establish a globally consistent governance framework for client lifecycle activitiesRisk, Control & GovernanceMaintain a strong operational risk and control framework, ensuring compliance with applicable regulations, policies, and internal standards.Lead engagement with Internal Audit, Risk, Compliance, and other control functions.Ensure operational activities align with the firm's risk management framework and governance requirements.Establish and lead governance forums to drive transparency, accountability, and continuous improvement across the function.Data GovernanceAct as Data Steward for Operational Services within the firm's Data Governance framework.Champion data quality, ownership, and governance standards across Operational Services.Ensure operational data is managed, controlled, and maintained in accordance with enterprise data policies.Change & TransformationIdentify and deliver opportunities to improve operational efficiency, control effectiveness, and service quality.Partner with Technology and Change teams to support system enhancements, platform migrations, automation initiatives, and operational transformation projects.Ensure appropriate testing and implementation governance is applied to system and process changes.Stakeholder ManagementBuild strong partnerships with Front Office, Compliance, Technology, Operations, Risk, and other key stakeholders.Provide timely management information, insights, and reporting to senior leadership.Represent Operational Services in strategic initiatives, projects, and governance forums.People LeadershipLead, develop, and mentor regional managers and global teams.Drive talent development, succession planning, performance management, and employee engagement.Ensure appropriate organisational structure, resourcing, and capability to meet current and future business needs.Foster a collaborative global operating model that promotes knowledge sharing and operational resilience.Experience / CompetencesEssentialSignificant leadership experience within Operations in a wholesale financial markets, capital markets, banking, or financial services environment.Deep and demonstrated understanding of Client Lifecycle Management, KYC/AML processes, and operational controls.Experience leading large, geographically dispersed teams and driving organisational change.Proven ability to design and improve operational processes, controls, and service delivery models.Proven and robust stakeholder management skills, with experience engaging senior business leaders and control functions.Excellent communication, analytical, problem-solving, and decision-making skills.Experience interacting with regulators, auditors and senior executive stakeholders.Demonstrated experience managing risk, governance, and regulatory obligations within an operational environment.DesirableDeep knowledge of wholesale financial markets and post-trade operational processes.Experience leading data governance, data quality, or reference data initiatives.Experience delivering technology-enabled transformation, automation, or operating model change.Proven track record of driving continuous improvement and operational excellence programmes.Job Band & LevelFunction Head / 9#LI-DIR #LI-HybridNot The Perfect Fit?Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.Company StatementWe know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.LocationUK - 135 Bishopsgate - London #J-18808-Ljbffr

Graduate Machine Learning Engineer \n \n About iProov \n \n iProov provides science-based biometric solutions that enable the world’s most security-conscious organisations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. \n \n This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. \n \n The Role \n \n Reports to: Head of Core AI \n Location: WeWork Waterloo - Hybrid \n Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options + UK iProov Benefits \n \n iProov is looking for a Graduate Machine Learning Engineer to join our Core AI team. You will be responsible for working on the biometric systems, developing new techniques and algorithms ensuring security and performance. \n \n How you can make an impact \n \n\n • Drive research projects in the areas of computer vision, machine learning and biometrics.\n, • Research new biometric systems and contribute to prototyping new products - by testing and integrating existing technologies or by designing a new solution.\n, • Develop and train deep learning models for face verification, liveness and attack detection.\n, • Improve upon data and evaluation strategies, including synthetic and adversarial data.\n, • Investigate failure modes and improve generalisation, robustness and fairness.\n, • Collaborate cross-functionally to turn models into production-quality services.\n\n What we would like to see from you \n \n\n • A Masters or PhD in a numerate discipline such as Computer Science, Engineering, Computational Neuroscience.\n, • Proven proficiency or experience in machine learning and computer vision.\n, • Enjoys collaborating with cross-functional teams.\n, • Proficiency in Python and modern deep learning frameworks.\n, • Strong problem-solving skills and out-of-box thinking.\n\n \n Extras: \n\n • Experience working on 0->1 products.\n, • Experience generating and using synthetic data.\n\n \n Benefits \n \n\n • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service)\n, • Growth Shares allocated after passing probation (6 months of service)\n, • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme\n, • Nursery Sacrifice Scheme\n, • Work Overseas Perk - Work globally for up to 2 weeks\n, • Life Assurance\n, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family\n, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist\n, • Award winning L&D platform with personal allocated training budgets\n, • Enhanced paid family leave\n, • Pension - 5% employee, 3% employer\n, • Flexible hybrid working environment\n, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office\n, • Free access to WeWork discounts and free online well-being sessions\n, • Vitality Health - a range of options available on this below\n\n \n The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: \n \n\n • Private Health cover including Dental, Optical, and Audiology\n, • 50% off monthly gym memberships\n, • Apple watches significantly discounted based member vitality status\n, • Half price trainers with Runners Need\n, • Weekly rewards – Free coffee with Café Nero\n, • Monthly rewards – Free Cinema ticket\n, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status\n, • Amazon prime free months based on activity\n, • Up to 25% cashback at Waitrose when buying healthy foods\n, • 75% off stays at Champneys Health Spas\n, • Allen Carr’s £299 no smoking programme for free\n, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace\n, • Discounts on Weight Watchers\n, • 50%-80% off Comprehensive Private Health screenings\n\n \n Our Culture & Recruitment Process \n \n At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. \n \n As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. \n \n Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to careers@iproov.com

Summary of Role: \n Reporting to the Group Head of People & Culture, the Senior HR Advisor is responsible for encouraging a value-add HR offering through providing expert HR guidance and support to managers and colleagues. The Senior HR Advisor handles matters sensitively, with empathy and confidentiality, mediating conflicts and resolving grievances with a diplomatic, commercial approach. \n \n \n\n • Primary Responsibilities:\n\n\n, • Direct line management for the HR Coordinator and HR Administrator including objective setting and measurement, performance management and ensuring both transactional and proactive activities are achieved\n, • Own and lead on well-being activities and taking the initiative to benchmark, analyse and determine the most appropriate actions to ensure the physical and mental health of all employees\n, • Supporting the Group Head of P&C in devising and delivering HR and people-management workshops to upskill line managers across the Group\n, • Lead on complex Employee Relations matters which may include restructuring, without prejudice discussions and grievances, across the Group to assess risk and encourage a considered approach to conclusion\n, • Role model the company values and behaviours to lead and inspire colleagues around the business\n, • Supporting tribunal matters including Early Conciliation, tribunal bundle preparation and ET3 and COT3 completion\n, • Supporting the delivery of implementing and onboarding a HRIS including build, testing and launch\n, • Division and regular review of policies and procedures in accordance with case law, statutory, legislative provisions and amendments\n, • Supporting the Group Head of People & Culture on the strategy for engagement including employee surveys, engagement initiatives and workplace culture-related activities\n, • Champion a culture of Equality, Diversity & Inclusion including regular activities, monitoring, addressing concerns and raising awareness\n, • Confidently challenging managers at all levels to ensure employees are appropriately recognised, involved, developed and supported\n, • Having personal accountability for the successful achievement of HR KPIs\n, • Support with any restructuring or reorganisational activities across the Group\n, • Working closely with the Talent Acquisition Lead to address recruitment and retention challenges in assigned business areas\n, • Support the implementation of performance management processes, including goal setting, performance appraisals, and performance improvement plans.\n, • Implement initiatives to foster a positive work environment, improve employee engagement, and enhance workplace relations.\n, • Overseeing monthly payroll cycles\n, • Driving continuous improvement\n, • Deputizing in the absence of the Group Head of People & Culture.\n\n \n \n \n Essentials Experience, Skills and Abilities: \n\n • CIPD level 5 minimum\n, • Extensive experience at HR Advisor level in a fast-paced organisation, ideally an SME\n, • Highly proficient in MS Excel including V-Look Ups, pivot tables and presenting data graphically\n, • Extensive, current and working knowledge of employment law\n, • Natural ability to build rapport and trust with all stakeholders\n, • Previous experience of implementing a HRIS is preferable\n, • Ability to influence and lead on best practice\n, • Confident, friendly and assertive\n\n \n

Responsible for the oversight of our delegated authority portfolio and managing associated risks. This encompasses coverholder due diligence, audit management, and ongoing monitoring. Some of the key deliverables associated with this role are: • Carrying out due diligence into coverholders and third parties; including new, renewal, and Lloyd's coverholder tribunalisations., • Reviewing binding authorities and lineslips to ensure that these include suitable controls, and reflect the intended nature of the relationships., • Proactively managing our coverholder audit cycle; including planning, scheduling, scoping, auditor liaison, and the remediation of recommendations., • Supporting wider efforts to ensure that other delegated deliverables (e.g. bordereaux, EPI reviews) are achieved on time and to specification., • Acting as a subject matter expert in delegated authority, with the knowledge and experience to advise underwriters and troubleshoot issues., • Ensuring compliance with internal and regulatory obligations relating to delegated underwriting authority., • Ensuring that our delegated underwriting authority processes and framework remain current, effective, streamlined, and suitable for our risk profile., • Disseminating market news and publications to relevant internal stakeholders., • Supporting the development of junior members of the team., • Ensuring that the best interests of our customers are at the forefront of our work, • Membership of groups and committees involved in delegated oversight; including the Delegated Underwriting Group, Product Oversight Group, and other forums., • Deputising for the Head of Delegated Operations as necessary., • Assisting with the testing of our SEND workbench and IT systems as necessary., • Strong knowledge of delegated authority management; including due diligence, audit, bordereau, reporting, and regulatory requirements., • Demonstrable experience and success in relevant roles within career history., • Understanding of Lloyd's delegated systems; including Atlas, DCOM, and DAM #J-18808-Ljbffr