High road house jobs in United Kingdom

We are looking for waiting staff for our dinning room in Acton Central. We are looking for someone that can deliver a great customer service, can up-sell premium items and is able to deal with fast paced service and provide high standards as these skills are key requirement for our company. So if you think you have the "can-do attitude" and can be flexible to work then apply... In return you will receive a competitive salary.

Our modern Japanese bar restaurant, based in Notting Hill, is looking for a friendly and competent waitress/waiter. Since the quality of our service is crucial to success the right applicant must have previous experience in a similar high end establishment. Good command of English is essential. You should be adept at working in fast-paced, unpredictable environments. responsibilities Greet customers upon entrance Prepare dining tables by arranging condiments, kitchenware and decorations Help patrons select dishes by answering questions about foods and drinks, describing house specialties and identifying appropriate drink pairings Take orders to kitchen staff and notify them of any special requests or dietary needs Deliver food to guests in a timely manner and attend to the needs of guests throughout the dining process skills Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Working with us offers you a superb range of benefits including: Paid holidays Support with professional development an

We are looking for a weekend barista / waiter/waitress to join our friendly team, serving food, Making coffee. We are committed to providing excellent customer service to our guests, and a vibrant and supportive environment for our team members. Ideally, we look for candidates with hospitality experience. Who is willing to help out in the kitchen as well if needed. Having a great attitude is very important to us. Please get in touch if you feel you have the skills and ambition we are looking for! Start of Pay is £12 which will be reviewed after 3 months.. Duties and Responsibilities Create a warm environment by welcoming customers to the cafe Regularly checking and promptly clearing tables. Take orders and allergen requirements, and relay information accurately to the kitchen Be a team player and support your colleagues during busy periods with a positive attitude Handle transactions and process payments using the POS system Skills and qualifications Understanding of high standards of customer service Excellent communication and interpersonal skills Must be excellent at making coffee Ability to multi-task and work well under pressure Basic numeracy skills Enthusiastic team player

As Chef de Partie you will: •Ensure that the production, preparation and presentation of food are of the highest quality at all times. •Supervise the junior chefs or commis and KPs •Estimate the daily production needs and checking the quality of raw and cooked food products to ensure that standards are met. •Keep compliant with all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation. •Operate and maintain all department equipment and reporting of malfunctioning. •Ensure effective communication between staff by maintaining a secure and friendly working environment. •Being personally responsible for hygiene, safety and correct use of equipment and utensils. •Leading by example on personal hygiene and cleanliness on and off duty Key skills we are looking for: •Knowledgeable and experienced in kitchen operations, having held similar roles ideally cooking Italian cuisine. •Passionate about food. •Highly organised and self-motivated with a pro-active problem-solving approach. •Flexible and able to deliver high standards of work. •Committed and willing to take responsibility and grow within the role. •Personable and able to work well with others. •Able and comfortable working under pressure Job Types: Full-time, Permanent Salary: From £13.00 per hour Benefits: Company events Company pension Discounted or free food Employee discount Flexitime Referral programme Schedule: 8 hour to 10 hours shift, Weekend availability, Supplemental pay types: Tips Experience: Chef de Partie: 1 year (required) Work Location: In person Reference ID: chefdepartie Expected start date: 10/05/2024

My Neighbours the Dumplings is a family-run business with 2 local neighbourhood restaurants in East London, specialising in hand-made dumplings and dim sum style dishes made from scratch in-house. We originally started out as a successful pop-up before opening our first restaurant in lower Clapton in 2016. In Summer 2019 we opened our second restaurant in the heart of Victoria Park village. What we do: Offering a selection of dumplings and small plates served family-style to share. Our dedicated Dumpling Team hand-makes all of our dumplings from scratch each day, whilst our Kitchen Team prepares the rest of the menu and handles our two daily services. We work closely with our specialist suppliers to showcase high-quality East/SE Asian ingredients and produce alongside sustainable British meat & seafood. Why we do it: Our menu is a reflection of our diverse restaurant family. It focuses mainly on Cantonese and other Chinese regional recipes and flavours but also draws inspiration from other East and South-East Asian cuisines, combining traditional techniques, family recipes and fond food memories with new ideas contributed by our teams. Each restaurant has its own style and atmosphere but we work to promote consistency and unity across both restaurants and all teams. We are committed to being an inclusive, positive work environment, with a diverse mix of gender, backgrounds and nationalities at all levels across the company. We value people with a strong work ethic and passion for hospitality who want to progress and we provide staff training and monthly skills workshops to encourage personal growth and understanding.

Skills and Requirements: At least 6 months experience doing house cleaning job Good Communication: Clear communication is key to providing excellent service and fostering positive client relationships. Friendly and Personable: A warm and approachable demeanor will ensure clients feel comfortable and happy to have you in their homes. Passion for Cleaning: If you find joy in making spaces shine and take pride in your cleaning skills, you're exactly who we're looking for. About us Wiz Cleans offer friendly customer service together with a flexible and professional cleaning service in South London areas Do you love cleaning? We are seeking professional cleaners to complete regular cleaning jobs! Are you a skilled cleaner who takes pride in your work? Wiz Cleans is searching for you! Why Choose Wiz Cleans? Earn up to £13 per hour Choose jobs that align with your style. Build a regular routine with satisfied clients Flexible Hours: Work when it suits you while maintaining a dependable cleaning routine Effortless Management: Streamline tasks through our user-friendly online portal Quick Onboarding Apply today! Job Types: Part-time, Freelance, Zero hours contract Pay: £11.00-£13.00 per hour Benefits: Flexitime Work Location: In person

Hi, we are Pizza Brixton. We are an artisan pizza restaurant born by passion for good food and pizza Napoletana. Born in Brixton (2017) and since then expanded to Clapham and Bow. We are always looking to grow as a business and present our staff with opportunities to grow and develop professionally. We offer competitive pay rates, equally shared service charge and tips, staff discounts and team activities. Why work with us: • 40+ hours per week • Service charge and tips shared equally among staff • Paid training and 28 days paid holiday • Career opportunity to build your skills and grow professionally from Front of house team member to Restaurant manager. • Free pizza during shift • 25% off staff discount when dining in • Staff nights out • Work clothes + laundry service We are looking for: • Friendly professional individual who will warmly welcome our guests. • Team player who will work closely with the Restaurant Manager and Assistant manager to maintain and deliver high quality service and pleasant experience for our guests. • Perfect knowledge of our menu • Capable of maintaining the strictest health & safety and hygiene standards. • Maintain good relationship with rest of the staff with respect of job roles. • Previous experience is encouraged but not essential If you think you are right for the job please do not hesitate to get in touch. Looking forward to hearing from you

Vinoteca is a small independent group of five wine bars across London. Each site serves high-quality wine and carefully sourced, fresh, seasonal food at a reasonable price. When you join, you will have access to a generous package of benefits, including: 30% discount on food & drink for up to 4 people. 20% off wine in our wine shop. Staff drink after shift. The possibility of WSET wine courses for those who pass the probation period. Local & International WINE TRIPS for both FOH & BOH staff. Weekly Supplier training Staff meals on duty Weekly wine training Genuine opportunities for promotion as we grow, our main focus is to promote from within Job details: Salary - up to £13.5 Location – Chiswick Start – Immediately

We are looking for someone to join our team in our Boutique Hotel 🏨 as front house. We are looking for somebody that has experience in hospitality, computer skills and very punctual. We would like to have a joyful front desk staff that will help us keep the standard high.

Mucci’s is a stunning Italian Restaurant & Bar in the heart of Chelsea – King’s Road. We are recruiting for a Restaurant Manager with relevant experience working in high quality restaurants. The Restaurant Manager will be responsible for: · Restaurant set-up operations · Lunch & Dinner service · Restaurant closing operations · Orders & stock management · FOH rota · Bookings & Events · FOH staff recruitment & training · Labour cost control If you are looking for the next step in your career and want to join a growing business with lots of opportunity don't hesitate to apply now!

An excellent opportunity to join our thriving Italian Restaurant as a Waiter/Waitress at Bocca Bocca in Leytonstone. This is an exciting time to join the ambitious and friendly team in our growing company. We are looking for a skilled Waiter or Waitress to join our lovely team. As a Waiter/Waitress you will be responsible for greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties, and collecting the bill. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly. Ideally, you have an interest in food, wine and the London restaurant scene, and are passionate about pasta and Neapolitan pizza! Our aim is to be one of the most personable, attentive & creative Neapolitan pizza&pasta restaurants in London; it will be your job to ensure guests’ expectations are not only met but exceeded. Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays. You need to have: · Previous FOH waitering experience · Confident food & drink knowledge · Passionate about food and ideally Neapolitan pizza · A calm and friendly temperament · Proactive and positive attitude at all times · Good team working skills · A keen eye for detail · Initiative and the ability to work confidently, and proactively · Great energy and excellent attitude What we can offer you: · Career progression and promotion opportunities with future new openings · The opportunity to work in a rapidly growing independent brand where your opinions matter · A basic rate plus TRONC and tips · Fun working environment and beautiful interiors! · Free delicious Neapolitan pizza on the shift · Excellent Italian coffee · Staff Discount for you and family/friends If you’re a Waiter/Waitress, looking for a challenge in a dynamic, growing, and independent restaurant, we’d like to hear from you!

Pomme is a new artisan bakery opening in Shoreditch. We sell cakes, bread, pastries, coffee, and much more - all made fresh on site daily. We’re looking for a number of lovely people to join our team both full time and part time. Front of house responsibilities will include making and selling delicious coffee as well as bagging up our fresh baked goods. Our ideal candidate will have excellent customer service skills, 1 year prior experience in a similar role, and have a passion for coffee. Some of our expectations: - Make and serve delicious coffee! - Be familiar with the workings of a La Marzocco coffee machine eg how to dial in, clean etc - General FOH duties including bagging up the baked goods on display - Be able to work calmly under pressure and efficiently during peak times - Maintain and manage and supremely high standard of hygiene safety and cleanliness at all times, this includes daily cleaning and a bi-weekly deep clean. Other information - Day shifts only - Starting time: 7:30 (weekdays) 8:30(weekends) - Opening days Tuesday-Sunday - Must be available weekends - Language: English - Must have the Right to Work in the UK - Start date: immediate Perks
- Employee discounts free on shift meals, paid breaks, supplier visits and much more
! If you like what you’ve read and think you’re interested in joining our team, please get in touch

As a Front of House/Kitchen Assistant at our takeaway shop, you will play a pivotal role in ensuring the smooth operation of both the kitchen and customer service areas. Your dedication to maintaining high-quality food preparation standards and creating a welcoming atmosphere for our customers is essential to our success. Key Responsibilities: Front of House: • Greet customers with a warm and friendly demeanor. • Take orders accurately and efficiently, ensuring special requests are noted. • Maintain a clean and organized front of house area, including dining and service areas. • Assist customers with inquiries, provide menu recommendations, and ensure their satisfaction. • Handle customer payments and transactions with precision. • Uphold excellent customer service standards and address customer concerns professionally. • Collaborate with kitchen staff to ensure timely food preparation and delivery. Kitchen: • Ensure food safety and sanitation standards are met at all times. • Maintain kitchen equipment and utensils in good working condition. • Assist in inventory management and restocking supplies as needed. • Work closely with the kitchen team to coordinate orders efficiently. Qualifications: • Minimum of 3 years of experience in both front of house and kitchen roles. • Demonstrated ability to multitask in a fast-paced environment. • Excellent communication and interpersonal skills. • Strong attention to detail in both food preparation and customer service. • Knowledge of food safety and hygiene practices. • Ability to stand for extended periods and lift moderately heavy objects. • A positive and outgoing personality with a commitment to excellent service. If you are a passionate individual with extensive front of house and kitchen experience, we encourage you to apply for this exciting opportunity. Join our team and contribute to delivering exceptional service and delicious cuisine to our valued customers. After Hours is an equal opportunity employer. We welcome diversity and are committed to creating an inclusive workplace for all employees. We are an American / Caribbean soulfood takeaway already based in Downham /Newcross and now Wandsworth road . Shift starts from 6pm -4-am weekends Weekday 6pm- 2an Payment is paid per week We are a company that do bonus schemes and reward for hard work, and increase pay when we see improvements and determination. Salary: From £12.00 per can increase due to experience

An exciting Bartender opportunity has arisen at Street Pizza – Battersea. Street Pizza - Battersea is the ultimate destination only a stone's throw from iconic Battersea Power Station, serving signature bottomless pizzas, cocktails, wines and beers in Battersea, right by the river. Live sports and banging tunes - with iconic DJs, game days and unforgettable nights, with pizza by your side. Quite simply, it's Pizza without rules. And quite frankly, it's legendary. What you do as a Bartender: · You pride yourself on having a real flair and passion for service, amazing drinks, and working with quality products · You deliver exceptional guest experiences, producing classic and innovative cocktails · You are attentive and proactive with the ability to anticipate the needs of guests, ensuring all guests receive the highest levels of service · You are keen to use your interpersonal skills and energy to ensure all guests receive a memorable experience What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - 30% discount for your Friends & Family in all UK Restaurants - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels. - Gympass - discounted membership and access to hundreds of gyms, studios, fitness classes and wellness apps - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - Meals on duty - Access to the CODE hospitality app If you have a natural ease with guests, a love for hospitality and are looking to develop your career in a best-in-class global restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.

An exciting Waiter/Waitress opportunity has arisen at Street Pizza – Battersea. Street Pizza - Battersea is the ultimate destination for drool-inducing food,bottomless pizza by the slice, live sports and banging tunes - with iconic DJs, game days and unforgettable nights, with pizza by your side. What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% discount on food and drink in select UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - Meals on duty - Access to the CODE hospitality app What you do as a Waiter/Waitress: - You pride yourself on having an excellent product knowledge and going the extra mile to create a memorable guest experience - You are confident to run a section and supervise the junior members of the front of house team. You thrive on teamwork and cooperation - You are keen to use your interpersonal skills, energy and passion for food to ensure the highest standards are consistently achieved. If you’d like to develop your career in a best-in-class global restaurant business - apply today We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.

Position: Bartender The Pelican W11 is looking for one to two passionate Bartenders to join our team as we gear up for a busy summer and beyond. Situated on the corner of All Saints Road, The Pelican has become an institutional part of Notting Hill's food and drink scene, known for its paired back, British led food offering and expertly curated wine and beer lists. Our team takes great pride in looking after our guests, who travel from far and wide to dine and drink with us, and we're looking for kind, ambitious people who want to make their visits memorable and work with our well established team to ensure that all the boxes are ticked. We are looking for people who have a passion for not just beer, but wine, spirits, cocktails - anything that can be found behind a bar. And if you've not got the knowledge, that's fine, we'll give you the tools. You'll be a person that thrives in a busy, multi-tasking environment, where versatility is key as we operate a pub, restaurant and two private dining rooms. Experience is preferred, but not essential. If you're a kind, happy person, with a good attitude who wants to learn and develop, we can show you the way. Why Choose Public House: · A Thriving Environment: Become a part of our vibrant and friendly team, where teamwork and customer satisfaction are our top priorities. · Career Growth: We believe in nurturing talent and offer opportunities for personal and professional growth within our establishment. · Flexible Schedules: Enjoy work-life balance with our flexible scheduling options tailored to your needs. · Excellent Compensation: We offer excellent pay and benefits We continually strive to be an organisation that actively promotes inclusivity, striving to embrace people of all ages, genders, identities, races, sexual orientations, and ethnicities. When you join you will have access to our benefits including, but not limited to: • 50% off food and drink in our pubs for a table of up to 6 people • Every penny of service charge goes to the people who work in our restaurants, including everyone who works in the kitchen • 24/7 access to our employee support helplines including free counselling, financial and legal advice • 28 days’ holiday per year • Lots of training to develop yourself personally and professionally • Employee referral scheme Type of person: Positive and friendly attitude as well as a willingness to work collaboratively with the team. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment. Previous experience in a high-end and high-volume establishment is preferable BUT NOT imperative.

Covering Brixton and surrounding postcodes. We are looking to recruit a Multi Trade Operative who drives. We are a reputable building company committed to providing safe and comfortable living environments for our customers. With a strong focus on community well-being, we are dedicated to maintaining high standards in the properties we manage. We are currently seeking a skilled and experienced Multi Trader to join our team and contribute to our mission of ensuring quality housing for all. The successful candidate will be required to work independently and as part of a team covering reactive and planned maintenance work. Duties will include carrying out emergency repairs in residential homes, plumbing, carpentry, tiling, plastering, flooring, kitchen and bathroom fitting, and planned void work. Responsibilities and Duties To undertake emergency response and planned repairs to residential homes in London. Qualifications and Skills The successful candidate will have the appropriate CSCS card, a full Driving Licence, and preferrably be trained in Asbestos Awareness, PPE, Manual Handling andEnvironmental awareness. Job Type: Full-time Experience: plastering: 1 year (preferred) Plumbing: 1 year (preferred) Carpentry: 1 year (preferred) Licence/Certification: Driving Licence (required) DBS (preferred) CSCS (preferred)

One of London's busiest pubs, The Parcel Yard serves high numbers of commuters in the bustling environment of King's Cross Station. Open early, service here runs from breakfast right through until dinner. What can we offer you? 25% staff discount off food and drink, across all our pubs and hotels for you and your friends and family. This increases the longer you work for us, up to 40% A fair share of tips, paid on top of your hourly pay Discounted hotel stays Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100’s of retailers and access discounted gym memberships, cinema tickets and much more! Healthcare Cash Plan – after 1 year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments - plus many more. Full induction and training Opportunity to grow in your role The option to receive up to 35% of your earnings as you earn them. This means you won’t need to wait until payday for your money. Are you a team player? Join us as Front of House Team Member and work alongside a friendly team that always has each other’s backs. Being sociable, friendly, and not afraid to show your individuality is key when greeting, serving, and looking after customers to make sure they go home happy and raring to return. Ask anyone- it’s the people that make Fuller’s. Don’t worry if you don’t have experience; bar work here isn’t just about knowledge or qualifications. It’s about heart, character, and personality. All we ask is that you be an excellent team player, friendly and engaging with a positive attitude. You will be delivering all the things that are important to Fuller’s - outstanding cask-conditioned ales, delicious fresh food, great wines, and engaging service. We take great pride in the premium quality of our products and services, so equally important is that you have pride in your work.

Job Title: Assistant Chef Location: Kemola Restaurant and Lounge, 13-15 Aintree Road, Bootle L20 9DL Salary: £24,000 per annum Hours: 37.5 hours per week, on a rota basis Reports to: Head Chef and Director Job Overview: Kemola Restaurant and Lounge is seeking a dedicated and passionate Assistant Chef to join our vibrant kitchen team. This role requires a motivated individual who is eager to learn and contribute to the preparation and presentation of authentic Nigerian cuisine and a variety of other culinary offerings. Key Responsibilities: - Assist the Head Chef in daily kitchen operations, ensuring high-quality food preparation that meets both the restaurant’s and customers' standards. - Participate in the creation and execution of menu items. - Ensure that all dishes are prepared with attention to detail regarding taste and presentation. - Follow recipes and presentation specifications as set by the Head Chef. - Manage food and product ordering by keeping detailed records and minimising waste. - Maintain a clean and safe kitchen environment, adhering to health and safety standards and regulations. - Mentor and support kitchen staff, contributing to the team's development and cohesion. - Assist in the management of kitchen inventory and storage. - Work collaboratively with the front-of-house team to ensure a seamless dining experience for guests. - Handle any problems that arise in the kitchen and act quickly to resolve them. Requirements: - Proven experience as an Assistant Chef, Nigerian Chef, or similar role in a restaurant environment. - Culinary school diploma or equivalent hands-on experience in the kitchen. - A deep understanding of ingredients and cooking techniques. - The ability to work efficiently under pressure in a fast-paced environment. - Excellent interpersonal skills and the ability to manage a diverse team. - Strong organisational skills, with the capability to multi-task and manage time effectively. - Passion for food, with a particular interest in Nigerian and African cuisines preferred. Benefits: - Competitive salary package. - Opportunities for professional development and culinary training. - Staff meals provided during shifts. - A dynamic and supportive working environment. Application Process: To apply, please submit your CV and a cover letter detailing your experience and why you would be a perfect fit for Kemola Restaurant and Lounge to our HR department Kemola Restaurant and Lounge is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Oita, Japanese Restaurant in Wood Green is recruiting experienced and professional Restaurant Floor Manager to assists in coordinating all Front of House operations. Position for 48 hours a week including all weekends. Skills required: - Currently working at Restaurant Management level - experienced in a fast-paced and high-volume restaurant - Have a good understanding of business operations - great customer service - excellent communication skills - problem solving - clean and organised - hard working and humble Rewards: - 28 holidays - 2 days off - 30% Discount on food when dining with friends or family - Meals on Duty - Job training and excellent internal growth opportunities - Flexible Schedules - 50% Discount at Green Rooms Hotel

Oita, Japanese Restaurant in Wood Green is recruiting experienced and professional Restaurant Assistant Manager to assists in coordinating all Front of House operations. At least 2 years of experience. Full time position 48 hours a week including all Fridays, Saturdays and Sundays. Skills required: - Currently working at Restaurant Management level for a minimum of 2 years - experienced in a fast-paced and high-volume restaurant - Have a good understanding of business operations - great customer service - excellent communication skills - problem solving - clean and organised - hard working and humble Rewards: - 28 holidays - 2 days off - 30% Discount on food when dining with friends or family - Meals on Duty - Job training and excellent internal growth opportunities - Flexible Schedules - 50% Discount at Green Rooms Hotel

Position: Waiter/Waitress/Front of House The Pelican W11 is looking for one to two passionate Front of House professionals to join our team as we gear up for a busy summer and beyond. Situated on the corner of All Saints Road, The Pelican has become an institutional part of Notting Hill's food and drink scene, known for its paired back, British led food offering and expertly curated wine and beer lists. Our team takes great pride in looking after our guests, who travel from far and wide to dine and drink with us, and we're looking for kind, ambitious people who want to make their visits memorable and work with our well established team to ensure that all the boxes are ticked. We are looking for people who preferably have a good base knowledge of wine, or at least want to expand their knowledge through trainings and courses. You'll be familiar with seasonal British produce and thrive in a busy, multi-tasking environment, where versatility is key as we operate a pub, restaurant and two private dining rooms. Experience is preferred, but not essential. If you're a kind person, with a good attitude who want to learn and develop, we can show you the way. Why Choose Public House: · A Thriving Environment: Become a part of our vibrant and friendly team, where teamwork and customer satisfaction are our top priorities. · Career Growth: We believe in nurturing talent and offer opportunities for personal and professional growth within our establishment. · Flexible Schedules: Enjoy work-life balance with our flexible scheduling options tailored to your needs. · Excellent Compensation: We offer excellent pay and benefits We continually strive to be an organisation that actively promotes inclusivity, striving to embrace people of all ages, genders, identities, races, sexual orientations, and ethnicities. When you join you will have access to our benefits including, but not limited to: • 50% off food and drink in our pubs for a table of up to 6 people • Every penny of service charge goes to the people who work in our restaurants, including everyone who works in the kitchen • 24/7 access to our employee support helplines including free counselling, financial and legal advice • 28 days’ holiday per year • Lots of training to develop yourself personally and professionally • Employee referral scheme Type of person: Positive and friendly attitude as well as a willingness to work collaboratively with the team. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment. Previous experience in a high-end and high-volume establishment is preferable BUT NOT imperative.

Job Summary The Duty Manager is responsible for managing the building on a day-to-day basis. In particular overseeing the front of house operation and working with paid staff and volunteers. Key Responsibilities • To manage the day to day operation of the building • To ensure that all users of The Farm receive excellent customer service • To manage volunteers • To welcome visitors to The Farm and provide information as required • To support the Box Office • To support FOH sales including catering and retail • To deputise for the Entertainments Licensee in her absence Detailed Job Description 1. Welcome visitors to The Farm including Audiences, Artists, Hirers, Market and Class Attenders. 2. Provide show reports detailing activity and any issues arising. 3. To manage the day to day running of the building 4. To deliver fast, efficient ticket sales from the Box Office* 5. To ensure that the foyer and public areas of the building are always kept clean and tidy. 6. To manage print in the building, liaising with the marketing team 7. To re-set rooms on a daily basis for classes and events. NB This includes manual lifting 8. To engage in other Front of House activity including working with café bar as required 9. To help with seasonal décor in the theatre foyer for school holidays and xmas 10. To deputise for the Licensee in her absence, ensuring strict compliance with all conditions of the building’s Licence and undertaking regular duty management shifts 11. To undertake first aid training and act as one of the venue’s nominated First Aiders 12. To carry out their duties with due regard to Norden Farm’s Equal Opportunities Policy and Health and Safety Policy, and to act in accordance with the Data Protection Act 13. Any other duties as may be required as part of the House Manager function *Training on Spektrix, our computerised ticketing system will be given. Hours of Work Most of the work will be Tues – Sat. Occasional Sundays & Mondays in the year. Most public holidays are part of the working time and are taken as TOIL. Potential additional hours for holiday cover and special projects. Duty Manager Person Specification Essential Candidates must be able to demonstrate: • Experience of working in sales and / or merchandising / point of sale experience • An understanding of high-quality customer service • A good level of physical fitness (as lifting and moving furniture to re-set rooms is required on a regular basis) • A good level of computer literacy (training on specific software programmes will be provided) • A keen eye for detail • Excellent communication skills, both written and verbal • Ability to work unsupervised and as part of a team • Excellent organisational skills • A genuine interest in the arts Desirable • Duty management experience in a similar environment • Experience of working in a Box Office, particularly operating Spektrix • Own means of transport • First Aid qualification Norden Farm uses Spektrix for box office ticketing, and Microsoft Office for administrative purposes.