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  • Assistant Housekeeping Manager
    Assistant Housekeeping Manager
    3 hours ago
    Full-time
    London

    Summary: As part of the Housekeeping team, the Assistant Housekeeping Manager is proactively anticipating every guest’s needs and expectations. Assistant Housekeeping Manager must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, he/she is held fully accountable for the quality of their guests’ experience in Staterooms and public areas. Furthermore, Assistant Housekeeping Manager is responsible for the operational management of all Housekeeping functions for top suites/lofts, assigned decks and daily operational aspects and the cleaning activities of public/crew areas including the pool deck. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Responsible for meeting or exceeding all KPIs that are directly influenced by this role. 2. Ensures ROYAL WAY, Safety, Environmental and other company policies and standards are consistently maintained. 3. Maintains constant front-of-house presence and utilizes the stateroom/suite inspection processes in accordance with company standard operating procedures. 4. Ensures staterooms/suites and Lofts (Oasis/Quantum class only) are maintained to brand standards, including cleanliness, maintenance, presentation, collateral, and general set up standards for daytime and evening/turndown service. 5. Oversees the Bell station during peak times and when scheduled in accordance with company standard operating procedures. Ensures feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. 6. Supervises all cleaning processes in the public/crew areas and at the Pool Deck. Inspects cleaning preparation to maintain quality standards and sanitation regulations about public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc. 7. Works in conjunction with Housekeeping Manager to Supervise and monitor luggage handling process for smooth Embarkation and Disembarkation process. 8. Directs, coaches, supports, supervises, and evaluates (in conjunction with the Assistance Executive Housekeeper/ Executive Housekeeper) the performance of all direct reports. 9. Manages the assignment of duties, responsibilities, and workstations to his/her staff. Observes and evaluates staff and work procedures to ensure quality standards and services are met. 10. Presents any overtime needs to Executive Housekeeper for a final approval. 11. Collaborates with the Housekeeping Manager and Executive Housekeeper to review the requirements of the day’s schedule. 12. Provides prompt inputs/ feedback to Housekeeping Administrator to update the guest log. To ensure all guest issues are recorded and resolved in a timely manner. 13. Will host a daily pre-shift meet with direct reports to review the upcoming day, any changes and/or revisions to programming based on itinerary, and weather conditions. 14. Will be responsible for auditing crew timecards. 15. Attends meetings, training activities, courses and all other work-related activities as required. 16. Is responsible for conducting daily inspections in the areas assigned. 17. Is responsible for filling out performance evaluations. 18. Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. 19. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew with inquiries. 20. Responsible for Sanitation Logs and SQM Logs. 21. Achieving ratings/targets that are set by the company. 22. Perform inventories of linen, amenities etc. once a month or as often as needed. 23. Conduct /oversee on-the-job trainings with new hire subordinates or employees on cross training. 24. Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. 25. Creates and submits requisitions, views requisition estimates for product replacements, supplies, purchases, etc. and forwards to the Executive Housekeeper for final approval. 26. Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste. 27. Provides first line supervision to ensure speed and accuracy of services in accordance with The Royal Way.

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  • Dog Walker
    Dog Walker
    5 days ago
    £13 hourly
    Part-time
    London

    We're on the lookout for an experienced dog walker and pet sitter to join our team, on an occasional basis, bringing a wealth of experience in handling dogs of various breeds and sizes. The ideal candidate should exhibit expertise in dog behaviours, leash control, obedience, possess situational awareness, and be confident in managing walks both on and off lead. The dog walker must also be able to conduct occasional pet sittings when requested. This role would suit an individual who has plenty of free time, enjoys the outdoors, and can be flexible with their time. The walker would be supporting the team by helping with occasional dog walks and pet sitting requests. OUR OPERATING AREAS: Camden, Islington, Finsbury Park, Hampstead, Notting Hill, Chiswick, Hammersmith, Regents Park, Tufnell Park, Paddington, Walthamstow. Being a dog walker and pet sitter is incredibly rewarding, a lot of fun, and certainly not your average 9-5 job. However it requires dedication, a positive and consistent attitude, alongside having excellent customer service and communication skills. You must have dog handling experience and excellent problem-solving skills when working with animals. DOG WALKING Days: Ad-hoc Pay: £13 per hour/walk Paid: Monthly via invoice Payment is solely for completed dog walks. PET SITTING To stay at the client’s house Paid: 1-3 hours £13 per hour +4 £40 per day/night YOU MUST: -Be aged over 21 -Be DBS checked -Be physically fit -Be self-employed -Have dog handling experience -iPhone user with sufficient data (to use our app) -Non-smoker -Be confident to walk dogs on/off the lead -Be experienced with various sized dogs, and have an understanding of dogs and their behaviour -Enjoy outdoor walks, in all weather conditions LEGAL AND COMPLIANCE REQUIREMENTS: These will need to be obtained during the trial period. Candidates are responsible for the cost. • Proof of identity and right to work in the UK, • DBS check, • Public liability insurance To qualify for the position, you need to successfully complete a 1-month trial. Trial Assessment: Shortlisted candidates will be assigned walks, where you will be assessed on your ability to: -Independently walk up to 3 dogs at once, both on and off lead. -Walk 1-3 hours in one setting -Manage dogs’ behaviour and interactions. -Wash and clean dogs post-walk. -Feed and provide care as needed. -Use GPS tracking and mobile applications for client updates via our app. Note: Experience solely gained through caring for family, friends, or personal pets will not be considered as professional experience. We require references from established companies to support your application. Please enquire with a CV and cover letter.

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  • JUNIOR SOUS CHEF
    JUNIOR SOUS CHEF
    30 days ago
    Full-time
    London

    🇮🇹 JUNIOR SOUS CHEF – Cucina Italiana Autentica Solo per veri professionisti della cucina italiana. We are looking for a Junior Sous Chef who truly understands and respects authentic Italian cuisine. This is not an entry-level role. We are only considering experienced professionals ready to step up or already working at Junior Sous level. 👨‍🍳 Who We Are A busy, quality-driven Italian restaurant using the finest Italian ingredients. Everything is freshly prepared in house – pasta fresca fatta a mano, dough prepared daily, sauces made from scratch. No shortcuts. No compromises. 🔎 Who We Are Looking For ONLY apply if you meet the following criteria: Minimum 5 years’ experience in a similar Italian restaurant Currently a Senior Chef de Partie ready to step up OR already a Junior Sous Chef Strong, proven knowledge of: Fresh pasta production (pasta fresca) – essential Pizza & dough fermentation Traditional Italian sauces and techniques Either Italian OR must have solid experience working in authentic Italian kitchens Passionate about cooking – la cucina è una vocazione, non solo un lavoro Punctual, reliable, organised Able to lead a section and support the Head Chef Calm under pressure, with strong service skills If you have never worked in a proper Italian kitchen, this role is not suitable. ⏰ Working Hours We believe in work-life balance. Kitchen start time: 10:00 AM Last kitchen order: 21:30 PM No early starts. No late-night finishes. 🔥 The Role As Junior Sous Chef you will: Support the Head Chef in daily operations Oversee pasta and pizza sections Maintain high standards of quality and consistency Train and guide junior staff Ensure mise en place is always at the highest level Respect recipes and traditions 💚 What We Offer Professional and respectful working environment Stable hours Opportunity to grow within the business Work with top-quality Italian ingredients Be part of a team that truly cares about food If you live and breathe Italian cuisine… If you understand that Cacio e Pepe is technique, not cream… If you know that fresh pasta requires touch, feeling and experience… Then we would love to hear from you. 📩 Please apply with CV and a short introduction about your experience in Italian cuisine. Solo candidati con esperienza comprovata saranno presi in considerazione.

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