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London | Hybrid Working (3 days office) up to £60,000 + benefits Are you a People Operations or HR professional who thrives in fast-paced, multi-site environments and loves building efficient, people-focused processes? We’re partnering with a well-known hospitality brand to hire a People Operations Manager into a pivotal role supporting a large, multi-site workforce. This is a fantastic opportunity to join a growing, evolving business where you’ll play a key role in shaping and improving the employee experience across the full colleague lifecycle. This is far more than a traditional HR admin role. You’ll sit at the heart of the People function, driving operational excellence, supporting managers with day-to-day people matters, and ensuring people processes are scalable, compliant, and fit for a fast-paced operational environment. What you’ll be doing: • Owning and improving core people operations processes including contracts, onboarding, payroll inputs, employee changes, and offboarding, • Ensuring employee data, documentation, and HR systems are accurate, compliant, and well maintained, • Acting as a first point of contact for managers and employees on day-to-day HR queries and routine employee relations matters, • Supporting absence, disciplinaries, grievances, probation, and performance processes, • Partnering with payroll, recruitment, operations, and the wider People team to ensure a seamless employee experience, • Driving continuous improvement across people processes, systems, compliance, and reporting What we’re looking for: • Experience in People Operations, HR Operations, HR Advisor, or HR Manager roles, • Background in hospitality, retail, leisure, consumer brands, logistics, or other multi-site/customer-facing businesses, • Strong knowledge of UK employment law and confidence managing routine ER matters, • Experience across onboarding, contracts, payroll support, employee records, compliance, and HR systems, • Highly organised with excellent attention to detail and ability to manage competing priorities, • Comfortable working at pace in operational, high-volume environments Why apply? This is an exciting opportunity to join a recognisable brand with ambitious growth plans and real investment in its people function. You’ll have ownership, visibility, and the chance to improve how a growing business supports its teams. Perfect for candidates currently in: • People Operations Manager / HR Operations Manager roles, • HR Advisor / Senior HR Coordinator looking for progression, • HR professionals from retail, hospitality, leisure, or consumer brands wanting broader exposure Interested? Apply now or get in touch for a confidential conversation.

TA & People Manager | Fast-Growth Food & Hospitality Brand Central London (Hybrid) | £60,000 + Equity | Full-Time Be the first People hire at one of the UK's most talked-about hospitality brands. Our client is a founder-led, fast-growing food and hospitality brand with a cult following, multiple London venues, and serious ambitions to expand nationally and internationally. They're at a genuine inflection point — scaling quickly and building the team to match — and they're now looking for their first ever dedicated People hire to help lay the foundations for that growth. This is a rare opportunity to join early, work directly with the Founder, and build something that will last. The Role This is a broad, hands-on position split approximately 70% Talent Acquisition / 30% HR & People Operations. You'll own end-to-end recruitment across the business while simultaneously building out the HR infrastructure that will support international expansion. As the company scales, you'll have the opportunity to build your own TA and People team around you. CIPD study support is available for the right candidate looking to develop a longer-term career in HR. Your key responsibilities will include: • Leading end-to-end recruitment across venue-level and corporate hires — front-of-house, kitchen, and hospitality staff through to head office roles, • Managing relationships with staffing agencies and temp providers, • Building scalable hiring processes, interview frameworks, and scorecards, • Developing the employer brand and candidate experience, • Designing and implementing onboarding programmes that reflect the brand's culture and values, • Building and managing core HR policies, processes, and documentation, • Supporting employee relations and acting as a trusted point of contact for the team, • Partnering directly with the Founder and hiring managers on headcount planning The Ideal Candidate Essential: • Solid in-house TA experience (agency background considered with relevant exposure), • A proven track record in high-volume or hospitality/venue-level hiring, • Experience recruiting temporary and hourly-paid workforces, • Comfortable in a fast-paced, founder-led environment, • Strong communication and stakeholder management skills, • Proactive, organised, and happy to be hands-on Desirable: • Background in food, hospitality, or retail, • Some HR or People Ops exposure, or a strong desire to develop in this area, • Familiarity with ATS and HRIS systems What's on Offer • Salary of circa £60,000, flexible depending on experience, • Equity / share options, • Hybrid working — 3 to 4 days on-site in Central London, • CIPD study support for the right candidate, • A genuine seat at the table: you'll shape culture, process, and team from the ground up, • The platform to build your own People team as the business grows internationally Interested? Get in touch with your CV to find out more about this opportunity and our client. Our client is an equal opportunities employer and welcomes applications from all backgrounds.

New Flagship Location!! Company Description At Guillam Coffee House, we are dedicated to delivering a coffee experience like no other. We are not an ordinary coffee shop; we are a destination for coffee enthusiasts who appreciate the rich flavours and unique profiles of speciality single-origin coffees. With nine different single-origin selections available at any time, sourced from diverse origins, our mission is built on quality, service, and continuous growth. We believe our people are our greatest asset, and this role will play a key part in shaping team culture and driving operational excellence. Role Description As we expand to our new flagship St James's location, combining speciality coffee with a sophisticated café and brunch environment, we are looking for a passionate and driven General Manager to lead operations and support the development of this new venue. This role is ideal for someone looking to advance their career in the hospitality and speciality coffee industry. You will work closely with the Founder and Director of Operations to help bring the company’s vision to life, contributing ideas, taking initiative, and leading with ownership. Key Responsibilities • Coordinate and implement effective business strategies to increase sales, profitability, and customer satisfaction., • Manage the day-to-day operations of the café and brunch service, including product quality, customer experience, and team supervision., • Hire, train, and supervise baristas, floor staff, and kitchen team members., • Ensure full compliance with health, safety, and hygiene standards., • Oversee food and beverage quality, presentation standards, and service consistency., • Maintain strong inventory control systems to ensure proper stock levels and minimise waste., • Control labour costs, scheduling, and rota planning while maintaining operational efficiency., • Manage basic financial performance, including budgeting, reporting, and cost control., • Implement and enforce operational policies and procedures., • Handle customer feedback and resolve issues professionally and efficiently., • Maintain and improve equipment, facilities, and overall store presentation., • Build and maintain strong relationships with suppliers, vendors, and customers., • Maintain market awareness and stay up to date with industry trends and customer preferences., • Support team development through performance reviews, coaching, and career progression planning. Requirements • Minimum 2 years of experience as a Café or Brunch General Manager (or similar leadership role)., • Speciality coffee experience is a strong advantage., • Experience working in high-standard service environments., • Strong customer service and conflict resolution skills., • Proven leadership ability with experience motivating and developing teams., • Experience in staff training and performance management., • Understanding of KPIs, labour percentages, and basic financial reporting., • Experience handling HR-related matters, including employee catch-ups and performance reviews., • Strong business and financial awareness with the ability to support forecasting and cost control., • Excellent communication, organisational, and time management skills. Job Type: Full-time Pay: £35,000.00-£40,000.00 per year + Tronc

Organisation Design Manager - Global Consumer & Hospitality Organisation London / Hybrid £70-80,000 + Bonus + Car Allowance + Exceptional Long-Term Career Opportunity Most Organisation Design roles focus on structures. This one is focused on helping shape how a global organisation operates. A highly complex, internationally recognised consumer and hospitality business is seeking an exceptional Organisation Design professional to join a strategically important Organisation Effectiveness and Organisation Design function operating at enterprise level across a large-scale, multi-country environment. The organisation operates across multiple international markets, employs tens of thousands of colleagues globally and continues to invest heavily in organisational effectiveness, operating model maturity, digital enablement and long-term strategic scalability. This is not a traditional Organisation Design role centred around reactive restructures, reporting lines or administrative governance processes. Instead, this opportunity sits at the intersection of: • enterprise organisation design,, • operating model effectiveness,, • workforce strategy,, • organisational governance,, • HR technology enablement,, • organisational performance,, • and large-scale transformation. The business is actively evolving how Organisation Design operates internally moving away from a function traditionally engaged during periods of restructuring and toward a far more strategic capability focused on enabling organisational performance, improving agility, strengthening governance and helping the business scale effectively across global markets. There will of course be a degree of tactical work also. As a result, this role will appeal to individuals who are energised by organisational complexity, strategic problem solving and the opportunity to influence how a major international business evolves operationally over the coming years. The environment is fast-paced, intellectually demanding and highly collaborative, requiring somebody capable of operating with both strategic credibility and commercial pragmatism. The successful individual will work globally across both corporate and regional stakeholder groups and will gain significant visibility across senior leadership environments internationally. The Opportunity The Organisation Design Manager will play a central role in shaping and evolving the organisation’s global operating model and organisational effectiveness capability. Working closely with Organisation Effectiveness leadership and senior People stakeholders globally, the successful individual will support a broad range of strategically important organisational initiatives spanning: • enterprise organisation design,, • operating model optimisation,, • workforce and structural governance,, • organisation diagnostics,, • organisational analytics,, • job architecture,, • HR systems alignment,, • and enterprise transformation activity. This role goes significantly beyond organisation charts and structural redesign exercises. The focus is on understanding how the organisation genuinely operates: • how work flows,, • where accountability sits,, • how decisions are made,, • where complexity exists,, • how organisational capability scales,, • and how structures can better support strategic business performance globally. The successful individual will act as a strategic internal consultant partnering with senior stakeholders to diagnose organisational challenges, evaluate organisational effectiveness and help shape future-state operating models capable of supporting long-term commercial growth and operational performance. A key part of the role will involve helping the organisation become increasingly insight-led and data-driven in how organisational decisions are made. This includes contributing toward organisational diagnostics spanning: • spans and layers analysis,, • workforce alignment,, • governance effectiveness,, • organisational scalability,, • accountability clarity,, • and operating model efficiency. The role also carries significant involvement in enterprise job architecture and organisational governance activity. Considerable foundational work has already been undertaken globally and the successful individual will help evolve, embed and maintain those frameworks whilst balancing consistency with the operational realities of diverse regional markets. Alongside this, the position sits closely alongside broader HR technology and systems enablement initiatives. The organisation continues to invest heavily in digital capability and future workforce infrastructure, creating opportunity to contribute toward organisational design alignment across platforms such as SuccessFactors or Workday as well as broader future-state operating model thinking. Transformation and enterprise change activity also form an important part of the remit. The successful individual will support organisation redesign, operating model evolution and strategic transformation initiatives globally, helping leaders navigate organisational change, governance, implementation and the embedding of new ways of working. Importantly, this role requires somebody comfortable operating within ambiguity and capable of balancing governance, methodology and organisational discipline with pace, agility and commercial realism. The Individual This opportunity requires an intellectually strong (minimum degree educated ideally Masters), commercially credible and highly collaborative Organisation Design professional capable of operating effectively within a complex international environment. The successful individual is likely to bring experience across: • organisation design,, • organisation effectiveness,, • workforce strategy,, • operating model development,, • HR transformation,, • enterprise change,, • or organisational consulting environments. Experience gained within large-scale matrixed organisations operating across consumer, hospitality, consulting, retail, travel, digital, technology-enabled or similarly operationally complex sectors would be particularly valuable. However, the organisation is not simply seeking consulting pedigree or theoretical capability. Success within this environment requires somebody capable of combining: • strategic thinking,, • analytical capability,, • stakeholder influence,, • organisational insight,, • and commercial pragmatism, • with the ability to operate effectively within a highly collaborative and fast-moving business environment. The successful individual will likely demonstrate: • strong intellectual curiosity,, • systems thinking,, • resilience,, • organisational agility,, • strong communication capability,, • and the confidence to influence senior stakeholders constructively. Critically, this role requires somebody equally comfortable operating strategically and operationally capable of moving between enterprise-level organisational thinking and hands-on implementation activity where required. The environment rewards individuals who combine thoughtful organisational analysis with credibility, pragmatism and delivery focus. Why This Opportunity? Very few Organisation Design opportunities offer this level of enterprise-wide exposure, international stakeholder engagement and strategic operating model involvement within such a globally recognised environment. This is an opportunity to help shape how a major international organisation: • operates,, • scales,, • governs itself,, • enables performance,, • and evolves its future workforce capability globally. The successful individual will join at an exciting stage of organisational evolution as the business continues investing heavily in: • organisational effectiveness,, • digital enablement,, • workforce optimisation,, • operating model maturity,, • and long-term strategic scalability. For ambitious Organisation Design professionals, this represents a highly visible and genuinely career-defining opportunity with substantial long-term progression potential. To apply, please email your CV to nicola.eddy@hprtalent.com

Head of HR STRATEGIC. HANDS-ON. TRANSFORMATION-READY. PEOPLE-FIRST. What's in it for you... • Salary up to £70,000, • 33 days holiday, • Private medical insurance, • Workplace pension scheme, • Employee assistance programme, • Ongoing training and career development opportunities, • Employee discounts across all venues, • The opportunity to be part of an exciting and growing business Who are they? A growing, multi-site leisure and entertainment business, the kind of brand that puts experience at the heart of everything. Fast-paced, people-driven. This is a business where the People function is expected to be commercial, pragmatic and hands-on. There’s real momentum here, and the opportunity to shape a function from the ground up doesn’t come around often. The role... You’ll step in and build a fit-for-purpose people function from the ground up, leading on complex ER, legislative compliance and organisational design, all while keeping the day-to-day running smoothly. This isn’t a role for someone who wants to sit behind a policy manual. This is for someone who thrives in ambiguity, earns trust fast and knows what great HR looks like in a consumer-facing, multi-site environment. What You'll Do • You’ll report to the People Director, • You’ll lead an established people team, • Lead and develop the HR function across the full business, • Own complex employee relations and case management end to end, • Ensure compliance with UK employment law and upcoming legislative changes, • Partner closely with senior stakeholders across operations and leadership, • Drive acquisition integration and support organisational design, • Build and implement scalable HR processes, policies and frameworks, • Coach and guide managers on all people-related matters, • Oversee and collaborate with L&D as the function develops Who You Are • Proven senior HR leadership experience, Head of HR or Senior HRBP level, • Strong operational HR capability, not just strategic thinking, • Comfortable in fast-moving environments, • Experience in multi-site, hospitality or consumer-facing businesses preferred, • Strong ER and employment law expertise, • Credible, pragmatic and able to influence at all levels, • Ideally experienced through transformation, mergers and acquisitions, or high-growth phases The best people aren't looking. But you might be. To express interest or find out more, contact us at hello@sixtyeightpeople.com Sound great? Apply below. Not for you, but still looking for your dream role? Drop us a message or check out our latest opportunities. Know someone great? Refer a friend via hello@sixtyeightpeople.com if we place them, you’ll receive up to £250 in High Street vouchers.

About the Company MARI is a global events and experiences company with a portfolio of premium live properties across sports, art, lifestyle, and entertainment. About the Role We are seeking an experienced and forward-thinking Vice President, Human Resources to lead our EMEA and APAC HR function at MARI. This leader will oversee a team of HR Business Partners and HR Generalists who support multiple business units across the region. The VP, HR will serve as a trusted advisor to senior leadership, driving organizational effectiveness, scaling HR best practices, and strengthening our culture across diverse and fast-paced operating environments. This individual will champion change initiatives, manage complex employee relations issues, lead core people programs, ensure compliance across jurisdictions, and support our business as it rapidly evolves. The role will also play a critical part in supporting organizational growth through acquisitions and successfully integrating new businesses into the company. Responsibilities Strategic Leadership • Partner with regional and global leadership to ensure HR strategies align with business goals and support long-term organizational success., • Lead and develop an HRBP and HR Generalist team across EMEA and APAC, ensuring strong business partnership and high-quality service delivery., • Provide proactive counsel to executives on talent strategy, organizational design, workforce planning, and culture., • Support integration efforts for newly acquired businesses, ensuring alignment with organizational values, policies, and operating models. Organizational Design & Change Management • Lead organizational design efforts to support scaling teams, restructuring needs, and evolving business priorities., • Drive change management initiatives during periods of growth, transformation, acquisition, or integration, ensuring employee clarity and alignment., • Assess organizational health and recommend interventions to improve effectiveness. Core HR Programs & Talent Processes • Oversee the delivery and continual improvement of core people processes such as performance management, onboarding, compensation cycles, succession planning, and talent reviews., • Partner with Talent Acquisition and Global HR Operations to implement consistent, high-quality processes across EMEA and APAC., • Drive initiatives that build leadership capability and strengthen manager effectiveness. Employee Relations & Compliance • Ensure all HR activities comply with local employment laws and regulations across EMEA and APAC, in partnership with legal counsel., • Oversee employee relations, ensuring fair, consistent, and risk-aligned practices across the region., • Maintain up-to-date knowledge of EMEA and APAC labor law and implement updates as needed. People Experience & Culture • Champion a positive employee experience and help foster a culture of accountability, creativity, inclusion, and operational excellence., • Lead initiatives that improve engagement and strengthen the employee value proposition in the competitive live entertainment landscape., • Support cultural integration efforts for newly acquired teams to ensure seamless transition and alignment. HR Operations & Best Practices • Implement scalable HR processes that improve operational efficiency and enhance employee support., • Leverage people analytics to provide insights and drive data-informed decision-making., • Partner with global HR operations to ensure seamless HR systems, policies, and processes across EMEA and APAC., • Support due diligence and HR integration planning during mergers or acquisitions. Qualifications • 12+ years of progressive HR leadership experience, ideally with significant exposure to the EMEA and APAC region., • Experience leading an HRBP team and supporting distributed, multi-country workforces., • Strong background in change management, organizational design, and employee relations., • Demonstrated experience supporting organizational growth through acquisitions and successfully integrating new businesses., • Deep knowledge of EMEA and APAC labor regulations and HR best practices., • Proven success supporting fast-paced, operationally complex businesses—experience in live events, entertainment, hospitality, venues, sports, or similar industries is highly desirable., • Demonstrated ability to influence senior stakeholders and drive strategic initiatives., • Excellent communication, coaching, and relationship-building skills., • Comfortable navigating ambiguity and leading through rapid growth or organizational transformation. Personal Attributes • Strategic thinker with a hands-on mindset., • Inclusive and collaborative leadership style., • High integrity, judgment, and discretion., • Passion for supporting creative, operational, and customer-facing teams., • Adaptable, action-oriented, and able to thrive in a dynamic environment. Equal Opportunity Statement We are committed to diversity and inclusivity in our hiring practices.

Area Manager, premier pubs £85,000 - £88,000 – London Location, London The client is one of the UK's most iconic pub brands high-volume, high-energy and steeped in character. As they expand across London, they are looking for a dynamic Operations Manager who knows what it takes to run exceptional pubs at scale. The successful candidate will join an ambitious senior leadership team with real scope to make their mark. A deep-rooted love of the pub industry is non-negotiable, and candidates must bring significant experience in premium dining, quality-led food, meticulous table service and high-end culinary standards. This is a fantastic opportunity for someone who lives and breathes great pubs. The Company • A growing pub group with some great locations across London, • The company has lots of great benefits and some very talented members in their senior team– a UK leader, on a new journey, • Excellent customer service – they are all about giving that great service in a relaxed environment, • A very strong food offering and imaginative food offering The Area Manager role • As an Area Manager, you will be overseeing the operations across London from all the back of house management duties, to the front of house management and working alongside the company’s Directors, • Full P&L accountability for your patch – reporting to the MD, • You will be responsible for brand standards, maintenance, HR, training, individual site management, customer feedback and financial performances The Area Manager Person • A proactive problem solver – think outside the box, • We are looking for a passionate, inspirational hospitality leader who is looking to take the next step in their career. MUST COME FROM A PUB - RESTAURANT BACKGROUND, • Experience managing sites with over 20/55k turnover – this is essential, • You will be a food and drink lover, with high standards and attention to details but also fun, enthusiastic and hard working, • Experience Area/Operations Manager and multi-site experience will be a must! Does this sound like you? If you are keen to discuss the details further, please apply today or send your cv Stuart Hills or call 0207 790 2666

Who We Are: TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. Working Conditions: Permanent, London Chiswick Park Mon-Fri, 9am-5pm What You’ll Do: We are seeking an experienced, globally minded Senior Manager, Benefits – EMEA and APAC to support the global benefits strategy; and lead the design and execution of employee benefits programs across EMEA and APAC. This position is a member of the Benefits leadership team, partners closely with the VP, Global Benefits, and contributes to global benefits strategy development. The role owns regional and country-level benefits planning and execution, including compliance and employee experience, ensuring programs align with TKO’s Benefits guiding principles (well-being driven, affordable, accessible, and customizable). This role balances global consistency with local market relevance, serving as an advisor and partner to local HR, Finance, and business leadership. Key Responsibilities Strategy & Leadership Support • Contribute to the annual global benefits strategy and planning process as a member of the Benefits Leadership Team., • Lead regional (UK, EMEA, APAC) benefits planning and execution, aligned to the global strategy and principles., • Provide regional insight, benchmarking, and recommendations to support program design and decision-making. UK Benefits Ownership (Primary Focus) • Own the day-to-day management and execution of UK benefits programs, including plan administration, annual enrollment, employee support, and vendor performance., • Recommend program design, cost management, and enhancements for the UK market., • Serve as the primary escalation point for UK employee issues and vendor matters, resolving or elevating as appropriate. EMEA & APAC Regional Oversight • Support and oversee benefits execution across ~15 countries in EMEA and APAC, in partnership with local HR teams and external vendors., • Ensure consistent delivery of key activities including enrollment, employee support, compliance coordination, and vendor management., • Serve as escalation point for complex issues. Vendor, Compliance & Operations • Manage global broker relationship, ensuring service delivery meets expectations and aligns with global standards., • Oversee local compliance activities, including statutory requirements, filings, and audits, in partnership with Legal and external advisors., • Own UK benefits invoice processing and reconciliation, including coordination with vendors and Finance, ensuring accuracy, timeliness, and issue resolution. Employee Experience & Communication • Support a consistent, positive employee benefits experience, from onboarding through annual enrollment and throughout the year., • Partner with VP, Global Benefits on global communications and lead regional and local benefits communications. People Management • Manage one direct report, providing coaching, guidance, and development support. You Have These: • Bachelor’s degree in Human Resources, Business Administration, or a related field; professional certification a plus., • 7+ years of progressive experience in UK benefits, and direct experience in multiple international markets., • Interest in or experience using AI-enabled tools to improve benefits operations, reporting, employee experience, or vendor management is a plus., • Experience operating in a global, matrixed environment, balancing global strategy with local execution., • Strong vendor management and analytical skills., • Excellent communication and stakeholder management skills, with the ability to present to audiences at all levels., • Experience with HRIS and benefits administration platforms (Workday preferred)., • Managerial experience is preferred but not required for the right candidate. TKO EEO Statement: • TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.

We are looking for an experienced HR Business Partner to deliver a high quality, customer focused People service across a multi-site F&B operation. Working closely with operational and head office leaders, you will play a key role in driving people initiatives, supporting organisational change, and building high performing teams aligned to business goals. The role: • Partner with senior leaders to deliver HR strategy, organisational design, and workforce planning initiatives, • Coach and develop managers, building leadership capability and supporting performance, conduct, and absence management, • Lead complex employee relations cases, providing expert employment law advice and liaising with legal advisors where needed, • Oversee the full employee lifecycle, identifying and developing talent while driving engagement and retention, • Deliver training, analyse HR data, and support change initiatives through reporting, insights, and people projects Experience: • Proven experience in an HR Business Partner or senior generalist role, ideally within a multi-site or hospitality environment, • Strong knowledge of UK employment law., • Demonstrated experience managing complex employee relations cases, • Strong influencing, coaching, and stakeholder management skills, • Commercially aware with excellent organisational ability, • Experience with HR systems such as Harri is highly desirable, • Proficient in Microsoft Office, • CIPD Level 5 or 7 (or equivalent) preferred

Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest growing beauty brand in Europe with 40+ salons globally, and we are driven by a passionate and disruptive team to achieve our mission. We’ve brought together a world-class team from a wide range of industries. As we continue to expand, we need brilliant people (like you!) to help bring the Townhouse brand to life across the world. Our values Here at Townhouse, we live by our three core values; -Details matter -Passionate in everything we do -Nice people Townhouse was born out of the idea that ‘details matter’ - our customers strive for perfection in the details, and so do we. Our passion fuels our work and drives constant innovation. Finally, we pride ourselves on finding nice, kind-hearted people to join our mission to revolutionise the industry. ABOUT THE ROLE As a Talent Acquisition Specialist, you will play a pivotal role in attracting, sourcing, and hiring top-tier team members within our salons. You will be responsible for managing the entire recruitment process, ensuring we bring in the best talent to support our growth. Additionally, you will contribute to compliance, employer branding, and HR initiatives that align with our company’s vision. This is a fantastic opportunity to support the shaping and building of our high-performing salon teams. KEY RESPONSIBILITIES • Manage the full recruitment lifecycle, from advertising souring to offer and onboarding., • Use diverse channels to source top talent., • Collaborate with hiring managers to understand talent needs and develop tailored recruitment plans., • Build and maintain strong relationships with external and internal stakeholders., • Act as the main point of contact for candidates, ensuring a seamless and positive recruitment experience., • Maintain a data led approach to recruitment to support day-to-day strategy and delivers out comes aligned with departmental OKR's. ABOUT YOU • Experience with multi-site recruitment within retail, beauty, leisure or hospitality. International recruitment experience desired., • Passionate about people and committed to delivering an outstanding candidate experience., • Strong communication skills, with the ability to engage candidates and stakeholders effectively., • Adaptable individual keen to grow and learn in a fast-paced environment., • A data-driven mindset with experience in tracking recruitment metrics and optimising processes. LOCATION This is a full-time, permanent role based at our Support Centre in Central London, and we offer a hybrid working model, aligned with role requirements. EMPLOYEE BENEFITS Private healthcare and wellness support – Enjoy access to private healthcare including phone/video GP appointments and treatment in private hospitals where NHS wait times are high. Employee discount – Enjoy 75% off treatments and 50% off Townhouse products for when you need a little pampering. Holiday on us – Earn an extra day of annual leave for each year of service from your second year onwards, up to four additional days. Birthday treat – During your birthday month, bring a friend for a complimentary signature manicure or pedicure, and a glass of bubbles! Social Budget – Regular team socials and monthly treats, agreed with your manager – from office lunches to after-work drinks. Emergency cash advance – Interest-free advance of up to £50 per worked day in the month to help cover short-term needs. Shopping discounts – Save money with a wide range of discounts on top brands. Refer a friend scheme – Receive a reward when someone you refer is successfully hired. EQUAL OPPORTUNITIES We’re proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to creating a diverse, supportive, and empowering workplace.

I am currently partnering with a well established and highly respected hospitality business to recruit an experienced HR Business Partner. This is a fantastic opportunity to join a people focused business with a strong portfolio of hotels and a genuine commitment to creating exceptional employee and guest experiences. With a large and diverse estate including thousands of rooms, extensive event spaces, and vibrant food and beverage outlets this organisation offers a dynamic environment where HR plays a key strategic role. The role: As an HR Business Partner, you will act as a trusted advisor to both operational hotel teams and central functions. You will play a critical role in shaping and delivering the people agenda, driving engagement, supporting leaders, and helping to build a high performing, inclusive culture. This is a highly visible role with real impact, ideal for someone who enjoys balancing strategic input with hands on delivery. Key Responsibilities: • Drive performance and development by using data to support talent growth, coaching managers, and promoting learning opportunities, • Advise on organisational structure and workforce planning to enhance efficiency and overall team effectiveness, • Lead engagement and culture initiatives by analysing feedback, partnering with leaders, and fostering an inclusive environment, • Support talent and succession planning by developing future leaders and strengthening internal talent pipelines, • Provide expert guidance on recruitment and employee relations, ensuring effective hiring practices and consistent people management Experience: • Proven experience operating as an HR Business Partner or in a similar role, • Strong knowledge of employee relations, engagement, and talent management, • Confident influencing and coaching stakeholders at all levels, • Commercially aware, with the ability to align HR strategy to business needs, • Adaptable, with experience working across multi site or operational environments, • Passionate about creating inclusive, high-performing workplaces Benefits: • Competitive salary up to £60,000, • Comprehensive benefits package including pension, healthcare, and staff perks, • Strong focus on career development and progression, • Access to wellbeing support and employee assistance programmes, • A collaborative and people first working culture

HRLife are excited to be working with a well-known business in London to find them a generalist HR Advisor. The role will be based in London 4 days a week with 1 day a week at home so would suit someone who loves building relationships, being visible and enjoys spending time with their employees and managers. Working with an exceptional Head of HR, you will be helping to support embed new initiatives, promote new ways of working during a busy time of change whilst ensuring the day to day HR Operations run smoothly. You'll have a generalist background with good employment law knowledge and experience of managing ER cases from start to finish on a range of issues to include absence, performance and disciplinaries and grievances. Key responsibilities will include; • Managing activities related to on-boarding and off-boarding including issuing offer letters, contracts, reviewing right to work documents etc., • Support L&D initiatives, running 1:1 coaching sessions and group coaching sessions on a variety of topics such as lunch and learns or bite size employment law updates, • Updating and maintaining the HRIS, • Support the Head of HR with monthly payroll data - inputting changes and producing reports, • Advise and support employees and managers on all HR related policies, • Provide advice and guidance to managers on OH referrals, absence management issues and return to work cases, • Support managers with probationary meetings, • Oversee the performance management process ensuring clear objectives, regular feedback and fair appraisals, • Contribute to wellbeing and engagement initiatives, • Ad-hoc HR projects This is a great opportunity to work with a customer centric brand where no two days are the same! Ideally someone with experience from the retail / hospitality / operational environment would be best suited to this role. Salary to 40-44k plus benefits.

Director, Global Regulatory Ethics & Compliance Location: Europe | Reports to: Chief Compliance Officer Location: London, UK or Netherlands --- About the Role Forward Air is seeking an accomplished, globally minded compliance leader to serve as Director, Global Regulatory Ethics & Compliance. Sitting at the intersection of strategy, governance, and business partnership, this role carries enterprise-wide accountability for the design, maturation, and continuous advancement of Forward Air's global ethics and compliance program across global markets. Reporting directly to the Chief Compliance Officer, this Director will serve as a trusted advisor to senior leadership, a visible steward of the Company's integrity culture, and a hands-on program builder capable of translating complex regulatory obligations into practical, scalable frameworks. The role carries primary ownership of the Company's anti-corruption, fair competition, conflicts of interest, gifts and hospitality, data privacy compliance, and Speak Up program portfolios, and will be a key voice in shaping how compliance is experienced across the global organization. This is a high-visibility, high-impact role well-suited to a compliance leader who thrives in fast-moving environments and brings the strategic credibility to influence at the executive level while driving execution across diverse markets and business lines. --- What You'll Do Program Strategy & Governance · Define and lead the long-term strategic vision for Forward Air's global Ethics & Compliance program, ensuring it is risk-based, proportionate, and aligned with the Company's scale and international footprint. · Serve as the primary global subject matter authority on anti-bribery/anti-corruption (FCPA, UK Bribery Act, and equivalent international regimes), fair competition and antitrust, conflicts of interest, gifts and hospitality, data privacy compliance, and Speak Up governance. · Develop and maintain a robust global policy architecture, ensuring policies are current, consistent, jurisdiction-sensitive where required, and embedded in business operations rather than siloed in compliance. Risk Intelligence & Mitigation · Lead the design and execution of the Company's global compliance risk assessment program, including enterprise-level and market-specific assessments, with an emphasis on identifying systemic vulnerabilities and emerging regulatory trends. · Translate risk assessment outputs into prioritized, measurable mitigation plans with clear ownership and executive visibility. · Monitor the evolving global regulatory environment across key jurisdictions and proactively advise leadership on implications for the business. Training, Culture & Awareness · Architect and oversee a global training and awareness strategy that goes beyond compliance checkbox requirements – building genuine understanding of ethical expectations across all levels of the organization. · Design role-specific and risk-tiered learning experiences (including eLearning and live delivery) that are engaging, culturally resonant, and linked to measurable behavior change. · Champion a speak-up culture by providing strategic oversight of the Company's reporting channels, non-retaliation framework, case trend analysis, and escalation governance. Executive Partnership & Reporting · Serve as a strategic partner to the CCO, providing risk counsel, regulatory horizon scanning, and executive-ready reporting on the program’s health and emerging issues. · Develop and maintain program metrics, dashboards, and governance reporting that demonstrate program effectiveness to senior leadership and relevant oversight bodies. · Build and sustain trusted relationships with Legal, HR, Internal Audit, Finance, Procurement, IT, Security, and business leaders globally to ensure compliance is a genuine operational partner rather than a gatekeeper function. --- What You'll Bring · 12+ years of experience in compliance or regulatory roles · Juris Doctor (JD), LL.B., or equivalent legal qualification required; Master of Laws (LL.M.) or equivalent advanced legal degree preferred. · Substantial experience in senior ethics, compliance, legal, or regulatory roles within a large multinational or global organization, with direct accountability for multi-jurisdictional program governance. · Deep, substantive expertise across anti-bribery/anti-corruption, competition/antitrust, conflicts of interest, gifts and hospitality, data privacy compliance (GDPR and equivalent regimes), and Speak Up governance – with the ability to distinguish between legal nuance and practical business risk. · A proven track record of operating at the strategic level, advising key stakeholders, influencing without authority across a matrixed organization, and driving meaningful compliance culture change. · Strong program-building instincts: comfortable designing frameworks from the ground up, scaling them across diverse markets, and continuously improving them based on risk signals and business feedback. · High executive presence, exceptional written and verbal communication skills, and the ability to translate complex regulatory concepts into clear, business-relevant guidance. · Experience in transportation, logistics, freight forwarding, supply chain, or another operationally complex, high-volume international business strongly preferred. · English fluency required; additional languages are a plus.

Pizza Chef – Crazy Pizza Who are we? At Crazy Pizza, we are a lot more than just pizza; we are the new sleek dining style that brings the passion and spirit of Italy to tables combining incredible service and topnotch dishes in exclusive locations across the globe. Founded on the principles of innovation and excellence, Crazy Pizza, part of Majestas Group, is renowned for its bold flavors, fresh ingredients, and commitment to exceptional service. A Pizza Chef at Crazy Pizza As a Pizza Chef at Crazy Pizza, you will be part of an exceptional brigade. Your primary role will be to craft and create pizzas following our renowned recipes, ensuring every pizza meets our high standards of quality and freshness. Your day to day: • Craft and knead artisanal pizza doughs, • Oversee ingredient preparation by the pizza team (cleaning vegetables, preparing sauces, and toppings), • Mentor and train newly hired pizza team members, • Oversee and execute customer pizza orders, • Handcraft pizzas and expertly bake them in the oven, • Maintain a pristine kitchen, oven, and utensils, adhering to HACCP regulations, • Perform skilled acrobatic pizza spinning to enhance customer experience Who are you? • Previous relevant experience in a similar role and within a fast-paced environment., • Exceptional service standards with attention to detail., • Passion for hospitality with a friendly disposition to smile., • Good command of English with the ability to communicate confidently., • Ability to work under pressure and willingness to work as part of a team., • Availability to work full-time and be flexible. Why us? • Competitive salary reflecting your experience and skills., • A fun, motivating, and supportive working environment where your contributions are valued., • A comprehensive training and development program tailored to enhance your skills and support your career growth within the brand., • A unique opportunity to be part of an award-winning international brand with a long-standing tradition of excellence., • Opportunities for career advancement and transfers to our locations worldwide. Crazy Pizza is committed Our commitment to diversity, equity, and inclusion is reflected in both our hiring practices and our workplace culture. As an equal opportunity employer, we encourage applicants from all backgrounds, regardless of race, religion, color, nationality, ethnic origin, gender, gender identity, pregnancy, sexual orientation, age, marital status, or disability. We celebrate and support the unique contributions of every individual. Majestas HR Team

HR Business Partner London | Hybrid Working (3 days office) Salary: Up to £60,000 + benefits Are you an experienced HR professional who thrives in fast-paced, customer-facing, multi-site businesses? We’re partnering with a well-loved, high-growth hospitality brand with a strong UK presence and ambitious plans for the future. This is an exciting opportunity for a commercially minded HR Business Partner to join a people-focused organisation undergoing positive transformation and growth. This role offers real visibility, influence, and variety. You’ll partner directly with operational leaders across a large multi-site estate, helping shape people strategy, strengthen leadership capability, and drive a high-performing, engaged culture. What you’ll be doing: • Partnering with senior operational leaders to deliver people plans aligned to business goals, • Leading on complex and high-volume employee relations matters, providing pragmatic commercial advice, • Coaching and developing managers to build confidence and capability in people management, • Driving engagement, retention, succession planning, and talent development initiatives, • Using people data and insight to identify trends, risks, and opportunities for improvement, • Supporting organisational change, workforce planning, and continuous improvement across the business What we’re looking for: • Proven experience as an HR Business Partner, Junior HRBP or Senior HR Advisor in a multi-site environment, • Background in hospitality, retail, leisure, consumer brands, FMCG, or other customer-facing sectors, • Strong UK employment law knowledge with hands-on ER expertise, • Commercial mindset with the ability to influence stakeholders at all levels, • Experience supporting large frontline populations in fast-paced operational settings, • Resilient, pragmatic, and comfortable operating in evolving businesses Why apply? This is a genuinely exciting opportunity to join a recognisable brand at a key stage in its growth journey. You’ll have the autonomy to make an impact, influence senior stakeholders, and help shape the future of the people agenda in a visible role. Ideal for candidates currently in: • HRBP / People Partner roles in retail, hospitality, leisure or consumer brands, • Senior HR Advisor / Regional HR Advisor ready for a step up, • Talent-focused HR professionals with strong ER and operational partnering experience Interested? Apply now or get in touch for a confidential conversation.

People Business Partner London | 4 days across our clubs and office | 1 day remote Make OurHouse Your Home OurHouse was created as a sanctuary for modern families—a place where parents can feel at home, children can thrive, and everyday life feels a little easier. Now, we’re building something just as important behind the scenes: a team who believe in that same mission and want to help shape it. We’re growing fast with new Houses opening across London. We’re looking for a People Business Partner (with a focus on Learning & Development) to help us make OurHouse not just a great place for families, but the best place to work. What You’ll Do As part of a small, collaborative People team, you’ll be the connector between our People strategy and our club teams on the ground. You’ll coach, design, build, and bring to life the experiences that help our people succeed. Partnering and Coaching • Be a trusted advisor to leaders and managers across multiple Houses., • Provide thoughtful, practical HR support day to day balancing care with commercial sense., • Coach managers on growing teams, engagement, and performance. Learning and Development • Design and deliver learning programmes that feel like OurHouse—warm, creative, and effective., • Build onboarding experiences that make every new joiner feel part of something special from day one., • Develop clear career pathways and leadership development plans across roles., • Embed a culture of continuous learning where development is part of how we work, not just a workshop. Capability and Culture • Identify where skills and confidence need strengthening and build clever, scalable ways to meet those needs., • Champion inclusion and a sense of belonging across all Houses., • Support engagement initiatives and manager toolkits that bring our values to life. Insight and Impact • Use data and feedback to shape better decisions, tracking engagement, retention, and growth., • Evaluate what’s working and evolve it to keep making work better for our teams. Who You Are We’re looking for someone who brings expertise, empathy, and a genuine love of seeing people grow. You might have come from hospitality, leisure, or early years, but you understand how much culture, care, and consistency matter when people are at the heart of the business. You’ll have: • Proven experience as a People or HR Business Partner., • A strong track record in designing and delivering L&D programmes., • Confidence coaching and influencing senior leaders., • Excellent facilitation and communication skills., • An eye for insight—you use data to tell stories and spark improvement., • A curious, hands-on attitude. You like to get stuck in and make things happen. What Success Looks Like • Onboarding that helps every team member settle quickly and feel at home., • Clear career pathways that open up internal growth., • High engagement and performance across our Houses., • Leadership capability that grows with our business., • People initiatives that are felt, not just announced. Desirable Experience • Experience working in fast-paced or scaling environments, • Background in Leisure, Early Years, or Hospitality sectors, • CIPD Level 5 or Level 7 qualification (or equivalent), • Experience designing digital or blended learning solutions Why You’ll Love Working Here At OurHouse, we don’t just build clubs, we build communities. You’ll join a growing brand with heart, working alongside kind, passionate people who care about what they do. You’ll have the freedom to experiment, the support to succeed, and the satisfaction of seeing your work make a difference every day. Ready to make OurHouse your home? Apply now and help us grow the team behind the family.

HEAD OF LEARNING & DEVELOPMENT LONDON EXPERIENCE-LED. FAST-GROWING. PEOPLE-FOCUSED. BLANK CANVAS. What’s in it for you? • Salary up to £70,000, • Genuine opportunity to build an L&D function from scratch, • High visibility role with real influence across the business, • Work closely with senior leadership during a major growth phase, • Backing and investment to modernise people practices properly, • A business that values operational reality over corporate process, • Opportunity to shape leadership capability across a multi-site estate Who are they? This is a modern leisure and hospitality business built around entertainment, hospitality, and social experiences all under one roof. With significant investment secured and ambitious expansion plans ahead, the business is entering a major period of growth and transformation. They’re focused on building a stronger, more consistent culture across the estate, improving leadership capability, and creating people practices that genuinely support operational performance. Fast-paced, commercially minded, and operationally driven, this is a business that wants practical solutions, not training for the sake of it. What will you get up to? • Build and implement the L&D strategy from the ground up, • Audit existing training across the business and identify capability gaps, • Develop leadership and management development programmes that actually land operationally, • Create practical tools, frameworks, and learning resources managers will genuinely use, • Partner closely with HR and Operations to improve performance and consistency across sites, • Embed learning into day-to-day operations rather than standalone training sessions, • Review and streamline existing external training provision, • Challenge where training isn’t the real issue and influence better business decisions, • Help shape a high-performing culture as the business continues to scale What are we looking for? • Proven experience building or transforming L&D functions, • Strong background in hospitality, leisure, retail, or other multi-site operational environments, • Comfortable operating in a standalone, hands-on role, • Someone commercially aware who understands how learning impacts performance, • Confident stakeholder manager who can challenge constructively when needed, • Pragmatic, adaptable, and able to work at pace, • A visible operator who understands what works on the floor, not just on paper The best people aren't looking. But you might be. Sound great? Please apply below. Not for you? We will help you with your next move. Get in touch via our website. We are Sixty Eight People. Through people, we will revolutionise our industry!

Catering Manager Contract: Government Location: London, SW1A 2NN Hours of work: 40 (Monday - Friday) Contract Type: Permanent We are seeking a Catering Manager to lead and manage the food provision within the Net Zero department, overseeing a staff restaurant alongside a hospitality business centre. The hospitality offer caters for up to 300 covers and includes a mix of buffet-style food and sandwiches, requiring a strong focus on quality, service and operational control. Job Description We are looking for an individual who is confident engaging with Senior Government Officials while also being hands-on and comfortable working in the kitchen when required. This role requires both front-of-house and back-of-house experience, with responsibility for the strategic planning, growth and profitability of the catering operation. Key Responsibilities • Organise and control all aspects of the catering operation, including strategic planning for business growth and profitability., • Manage, direct and support catering staff to ensure efficient and effective delivery of all services., • Build, maintain and enhance effective working relationships with internal teams, the client and external stakeholders., • Set, manage and review contract objectives and targets, producing and delivering a Business Plan for the operation., • Plan, allocate and monitor work to ensure objectives are achieved by self and the wider team., • Lead on recruitment, training, development and succession planning for key roles within the contract., • Ensure full compliance with food safety, operational, HR and company policies and procedures., • Create and maintain a healthy, safe and secure working environment in line with all Health & Safety legislation. Professional and Personal Competencies/Qualifications • Proven experience in hospitality food production and catering operations., • Level 3 Food Safety qualification., • Front-of-house and back-of-house experience, with the ability to cover kitchen operations when required., • Ability to work unsupervised and lead catering operations confidently., • Strong people management skills, with the ability to guide, motivate and engage a team., • Clean, well-presented and professional at all times., • Pleasant, engaging manner with the confidence to interact with senior stakeholders. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com

Head of Sales – Hospitality Tech Scale-Up Up to £90,000 base salary + Uncapped Commission + Benefits Hybrid – London We’re partnering with a high-growth hospitality technology scale-up on a mission to bring more fairness, transparency and control to how frontline teams are rewarded – across the UK and internationally. Following a year of doubled revenue, the business is entering its next phase of growth and is now hiring a Head of Sales to lead from the front. This is a player–manager role, combining hands-on enterprise new business with the day-to-day leadership and development of a growing commercial team. You’ll own revenue growth across the UK market, drive complex enterprise deals with multi-site hospitality groups, and help shape the sales strategy, structure and culture as the company scales. Reporting directly into the Chief Commercial Officer, you’ll be responsible for delivering new revenue personally while also managing, coaching and scaling the sales function. This is a high-impact, outbound-led role suited to someone who enjoys building pipeline, closing deals, and setting the standard for how great sales is done. Player responsibilities • Personally drive enterprise new business across multi-site hospitality groups, • Build and own an outbound-led pipeline (📞 phone, 📧 email, 💼 LinkedIn, 🎤 events), • Navigate complex, multi-stakeholder sales cycles across operations, finance and HR, • Lead senior commercial conversations in regulated and compliance-led environments, • Own forecasting, deal strategy and CRM accuracy Leadership & management responsibilities • Manage, coach and develop a team of BDMs/SBDMs, • Set standards for outbound activity, pipeline quality and performance, • Carry a hybrid commission structure with personal + team targets 💰, • Support live deals, enterprise negotiations and deal reviews, • Partner with marketing, product and customer success on go-to-market strategy What we’re looking for ✅ Strong B2B SaaS sales background (hospitality tech, fintech or regulated sectors ideal) ✅ Proven success closing complex enterprise or multi-site deals ✅ Player–manager experience, with a hands-on leadership mindset ✅ Comfortable selling to senior and C-suite stakeholders ✅ Commercially driven, highly organised and CRM-focused ✅ Motivated by fast-growth, scale-up environments 🚀 What’s on offer 💰 Up to £90,000 base salary + uncapped commission (personal + team targets) 🕒 Hybrid working – London-based role 🌴 33 days holiday (including bank holidays) 💻 Laptop (PC or Mac) + mobile phone 🚆 Travel and event expenses covered ✈️ Up to 4 weeks working abroad per year 📈 Clear progression as the business scales 🎉 Regular socials and a close-knit, ambitious team If you’re a senior sales leader who still loves being on the tools, enjoys developing people, and wants to play a key role in shaping a fast-growing hospitality tech business, this could be an excellent next step. Apply via the link below – we’d love to hear from you. 👇

Operations Manager UK 📍 UK | Reporting to: UK Country Manager 💼 Full-time | Field-based role (regular store visits required) ABOUT US Founded in November 2018 from the dream of two friends to “nourish the world with positivity and well-being”, Poke House is one of the fastest-growing fast-casual brands in Europe. Today, we operate 180+ locations across nine countries (Italy, UK, Spain, France, Portugal, Austria, Belgium, Romania and the US), combining digital innovation with modern restaurant operations. As we continue strengthening our UK operations, we are looking for an Operations Manager UK to support performance and ensure consistent execution across our restaurants. ABOUT THE ROLE Reporting to the UK Country Manager, the Operations Manager UK plays a key role in supporting the day-to-day performance of company-owned stores across the UK. This is a hands-on, field-based role focused on execution, operational consistency and KPI follow-up. You will work closely with Store Managers to ensure brand standards, operational processes and performance targets are met. This role is ideal for someone who thrives in fast-paced environments, enjoys being present in stores, and is motivated by continuous operational improvement. WHAT YOU’LL BE DOING • Support the execution of operational standards across UK restaurants, • Work closely with Store Managers to monitor and improve performance across key KPIs (sales, labour cost, food cost, customer satisfaction), • Conduct regular store visits to ensure operational consistency and compliance with brand standards, • Follow up on action plans to improve underperforming stores, • Support workforce planning and labour optimisation in collaboration with Store Managers, • Ensure compliance with UK food safety, hygiene and health & safety regulations, • Monitor stock management practices, waste levels and inventory accuracy, • Support the implementation of HQ initiatives (menu updates, digital tools, operational guidelines), • Assist with performance reporting and KPI tracking, • Collaborate with cross-functional teams (Marketing, HR, Finance, Supply Chain) to ensure smooth operations, • Contribute to training and onboarding initiatives for store teams, • Foster a culture of accountability, teamwork and customer focus across stores REQUIREMENTS • 4–6 years of experience in operations within food retail, QSR or hospitality, • Experience supporting multi-site environments, • Strong knowledge of UK food safety and hygiene regulations, • Good understanding of labour planning and cost control fundamentals, • Hands-on mindset and willingness to spend significant time in stores, • Strong communication and relationship-building skills, • Comfortable working with KPIs and operational data, • Familiarity with POS systems and restaurant management tools, • Fluent English; other european languages are considered a plus. WHAT WE OFFER • A dynamic and fast-growing international environment, • Strong exposure to multi-site operations, • Career growth opportunities within an expanding European group, • Competitive compensation aligned with experience, • Employee discounts and benefits

Story Cellar is looking for a General Manager. You will be a hands-on and inspiring leader, responsible for overseeing all aspects of the restaurant operation and delivering an exceptional dining experience to every guest within a bustling and welcoming restaurant environment. Inspired by the rotisseries and brasseries of Paris, Story Cellar combines charcoal cooking, classic dishes and a sophisticated wine programme with creative flair and counter-style dining. What We Can Offer You at Story Cellar • 50% staff discount across all restaurants within the group, • Team referral bonus up to £2,000, • Additional paid day off for your birthday, • Staff meal and drinks while on shift, • Regular and calendared staff socials, • Access to Hospitality Action’s Employee Assistance Programme where advice and counselling are available to assist with mental health, • Investment in training and development with qualifications across Wine, H&S, Food Safety and HR General Manager Requirements • Previous experience as a General Manager or senior restaurant leader within a high-quality, high-volume restaurant environment is absolutely essential, • Proven ability to lead, train and inspire large front of house teams, • Possess a genuine passion for hospitality alongside excellent food and beverage knowledge, • Experienced in managing financial performance, recruitment, team development, stock management and health and safety, • Strong operational and organisational skills with the ability to lead a busy restaurant service, • A natural host with exceptional guest relation skills and attention to detail, • Warm, friendly and humble personality, • Enthusiastic, proactive and solutions-focused approach, • Calm and professional under pressure within a fast-paced restaurant environment, • The desire to develop your career within an ambitious and growing restaurant group We strive to be a company that is inclusive in terms of age, gender, identity, race, sexual orientation, ethnicity, and to create an environment where everyone, from any background, can be happy at work. We’d love to hear from you if you’re a General Manager and up for a new challenge. Tom Sellers Hailing from Nottingham, Tom Sellers is a two Michelin-starred Chef who opened his first restaurant, Restaurant Story, at 26. At launch, Tom’s unique approach garnered significant critical acclaim, being awarded a Michelin Star just five months after opening, with a second star following in 2021. Tom learned his craft from some of the world’s most influential Chefs and spent time working alongside the likes of Tom Aikens in London, Thomas Keller at three Michelin-starred Per Se in New York, and René Redzepi at two Michelin-starred Noma in Copenhagen, all before the age of 21. Story Cellar, a Parisian-inspired rotisserie-style restaurant, opened in 2023 to much critical acclaim followed by Dovetale at 1 Hotel Mayfair, where the restaurant offers a sustainably minded, produce-led à la carte menu of reimagined European classics, bolstered by dishes cooked over the grill, and an abundant raw bar.

An established, growing hospitality group is looking for an experienced Operations Manager to support a portfolio of high-volume, people-led restaurants. This isn’t a polished, process-heavy business. It’s direct, hands-on, and expects someone who knows where to focus their time, when to step in, and when to let strong operators get on with it. The right person will earn respect quickly, not by title, but by how they operate. The Role: • Oversee a small group of established, high-performing restaurants, working closely with General Managers and Leadership., • Build credibility with senior teams - providing support, challenge, and direction where needed, • Review performance across sites, using P&L insight to identify gaps and drive improvement, • Hold GMs to account in a constructive but direct way - ensuring standards, performance, and consistency, • Stay close to the business - visible in sites, understanding how teams are really operating day-to-day, • Identify where support is needed across people, operations, and structure - and take action, • Work across HR, L&D and operations, ensuring teams are engaged, developed, and retained, • Bring a balanced approach - knowing when to push, when to support, and when to step back The Person: • A credible hospitality operator who has led at senior level and understands complex, high-volume environments, • This is essentially a people focused role – happy team, happy guest – you must live and breathe these values, • Naturally people-focused, but commercially aware - comfortable discussing performance, cost, and accountability, • Someone GMs will respect - direct, fair, and able to have honest conversations when it matters, • Able to read a business quickly - spotting issues, understanding root causes, and acting on them, • Not reliant on process or structure - comfortable operating in a business that isn’t overly corporate, • Strong judgement - knows what to get involved in and what to leave alone, • Focused on retention, team engagement, and building strong internal cultures, • Resilient and grounded - able to deal with strong personalities and navigate challenging conversations

An exciting opportunity has become available at Maria Mallaband Care Group for a People Business Partner to join the team on a fixed terms basis We are currently recruiting for a an experienced, proactive, and forward-thinking HR professional who will be responsible for providing advice, support and guidance to our leadership teams on all People related matters while maintaining an appropriate balance between strategic and operational working. This is a regional role supporting approximately 11 care homes and will suit somebody based in a location where they are happy to travel into London and the surrounding areas 2-4 days a week depending on the business needs, Due to the travel involved a car allowance is included in the package. Key Tasks: • To coach, guide and support leadership teams within the assigned group of homes with all people related activities to enable appropriate people decisions, • To contribute towards the development of the Company’s People Plan, driving its implementation within the regions/homes, • To be an ambassador for driving cultural change, engagement and retention initiatives, and the Company’s purpose, pillars and values, • To work in partnership with the ER Team and the assigned group of homes to resolve all Employee Relations related activities whilst mitigating business risks, • To support the ER, Talent and Pay and Reward Teams with People Policies and Procedures, making suggestions for improvements based on feedback and experience of delivery, • To identify internal and external trends, monitoring people metrics and best practice, to influence business decisions and drive continuous improvement, • To work with the wider HR teams on the development of local succession and talent plans, agreeing actions to support its implementation, • To manage, coach and develop the People and Development Leads in order to ensure the effective delivery of the Company’s People Plan across the assigned group of homes About you: • Relevant experience within a generalist HR/People position driving change across an assigned business area, • CIPD qualified or qualified by experience, • Proven application of current Employment Law practices, • Demonstrable experience on supporting with complex ER issues, • Demonstrate the ability to lead and advise on cultural change., • An understanding of requirements of working within a regulated environment, • Experience of delivering training and people related projects This role will be eligible for a variety of benefits, including: • Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*, • Benefits platform – discounts across multiple retailers (supermarkets, High Street etc), leisure providers, hospitality etc. Online and instore discounts, • Pension Scheme with Royal London, • Personal car leases via salary sacrifice*/, • 25 days holiday plus bank holidays, • Holiday Flex – purchase additional holiday**, • Flexible working patterns, • Cycle to work scheme*/, • Service recognition, • Training support and development opportunities, • Employee Assistance Programme, • Wellbeing support, • Discounted gym membership, • Eligible for a Blue Light Card, • Subsidised BHSF Sick Pay Cover, • BHSF, Life Cover, Cancer Cover, Personal Accident Cover, • Concerts for Carers *Benefits require completion of a 12-week probationary period before they can be accessed. **Benefit subject to deduction not taking colleague below National Living Wage

General Manager - Bristol - Relocation Package Available Base: £41,500 Tronc average: £17,000 Bonus: £8,300 Overview An opportunity to lead a high-performing branded restaurant operation, driving both commercial success and team development. This role would suit a hands-on General Manager from a fast-paced, guest-led restaurant environment, ideally with experience in a branded casual dining, premium casual dining, or high-volume restaurant setting. We are particularly interested in candidates who have led structured restaurant operations with strong front of house and back of house alignment, clear service standards, and a consistent focus on guest experience. Experience from brands such as Nando’s, Wagamama, The Ivy Collection, Loungers, or similar restaurant-led environments would be highly relevant. While we are open to hospitality leaders from a range of backgrounds, the closest match for this role will be someone whose recent experience has been centred around restaurant operations rather than a wet-led or traditional pub management setting. Key Responsibilities • Lead and develop the management team, providing clear direction, structure, and ongoing performance feedback, • Build and maintain a strong working relationship with the Head Chef, supporting back of house performance and development, • Maintain exceptional operational standards, ensuring strong audit performance and consistent delivery, • Communicate business objectives and updates effectively across the team, • Collaborate with senior leadership and other site leaders to support wider business initiatives, • Conduct regular performance reviews and manage team development Role Objectives • Deliver strategic business plans aligned to financial performance, including P&L and KPI targets, • Drive operational excellence and continuous improvement across all areas of the business, • Create a high-performance, engaged, and motivated working environment, • Support team development through coaching, training, and structured feedback, • Ensure a consistently high-quality customer experience Operational Responsibilities • Oversee day-to-day restaurant operations, ensuring targets and objectives are met, • Recruit, onboard, and develop high-performing team members, • Delegate effectively while ensuring adherence to company standards, policies, and procedures, • Manage employee relations and resolve internal issues efficiently, • Maintain full accountability for financial processes, including cash handling and reporting, • Oversee HR systems, payroll processes, and workforce planning, • Monitor staffing levels, attendance, and absence management, • Ensure compliance across all operational and safety systems, • Work closely with kitchen leadership to ensure smooth and efficient service delivery, • Take ownership of stock control and cost management, • Monitor customer feedback and online presence, responding where appropriate, • Drive local marketing initiatives and build relationships within the local community

Head of People – QSR UK/EU A globally recognised restaurant brand is looking for a Head of People to lead its UK & European people function. The business is scaling with purpose, and the people infrastructure needs to keep pace. The foundations are in place. What they need now is someone who can take what exists, make it work harder, and ensure that everything landing from a large global HQ land properly in Europe. The Role You will lead the people function across multiple European markets. This is a matrix environment. You will partner closely with a large US parent business on everything from compliance and investigations to total rewards and HR systems. You will be the voice of Europe in those conversations not a nodding dog, not a blocker, but someone who can navigate that dynamic with credibility and commercial intelligence. What you will own Talent attraction & retention: Define and deliver the European resourcing strategy, lead workforce planning, and partner with operational leaders to ensure teams are fully staffed, stable, and supported by a strong retention-focused culture. Talent development: Build leadership pipelines through succession planning, performance management, and executive coaching to strengthen organisational capability and future readiness. Compliance & employee experience: Act as the lead custodian for HR compliance across European markets, localising EVP, compensation, and total rewards frameworks while partnering globally on ethics and workplace investigations. Functional leadership: Lead, develop, and empower the HR team by setting clear expectations, driving accountability, and building strong cross-functional partnerships across the business. People strategy: Own and shape the European people strategy, serving as a trusted advisor to the executive team and translating global business objectives into practical, locally effective people solutions. The person • Experience operating across at least one European market outside the UK, with strong understanding of navigating different regulatory environments, assessing risk, and partnering effectively with local counsel and in-country HR teams., • A hands-on, commercially minded HR leader who is equally comfortable managing complex employee relations matters as presenting strategic people plans to executive leadership., • Confident influencing at executive level, with the credibility and resilience to challenge senior stakeholders and deliver difficult messages when needed to support business outcomes., • Proven background within retail, hospitality, restaurant, or other high-volume, multi-site operational environments where pace, complexity, and customer experience are business critical., • Demonstrated ability to balance commercial priorities with people strategy in fast-moving organisations undergoing growth, change, or transformation. What this is not This is not a greenfield role, the infrastructure exists and your job is to optimise and evolve it. This is not a solo contributor role, you have a team and they need real leadership. This is not a role for someone who defers upward on difficult decisions or waits to be told what the people strategy should be. London based – Hybrid model Salary package up to £90,000, depending on experience, plus additional benefits and long-term growth opportunity.

A leading ultra-luxury developer in the UAE is looking for an experienced Executive Director of Marketing to lead the overall marketing strategy across a portfolio of high-end real estate and lifestyle brands. This is a senior leadership role focused on building world-class brand positioning, driving integrated campaigns, and elevating customer engagement across multiple touchpoints. The ideal candidate will bring 10–15 years of experience in luxury marketing, branding, PR, and communications, with strong exposure to premium consumer sectors such as real estate, hospitality, fashion, or luxury lifestyle brands. Experience leading large-scale, multi-market campaigns and working with global creative agencies is highly preferred. Key Responsibilities: • Lead brand strategy, positioning, and long-term equity building, • Drive integrated marketing campaigns across luxury developments and experiences, • Oversee PR, media relations, executive visibility, and reputation management, • Lead digital marketing, CRM strategy, and AI-driven customer engagement initiatives, • Manage broker and partner marketing programs, • Oversee customer contact center alignment with brand and conversion objectives, • Collaborate closely with commercial, sales, development, HR, and external agency partners Requirements: • Bachelor’s degree in Marketing, Communications, PR, or related field, • Proven leadership experience within luxury brand environments, • Strong strategic, creative, and commercial mindset, • Expertise in digital marketing, storytelling, and stakeholder management

(12 Month Maternity Cover) We are partnering with a highly regarded luxury lifestyle business within the real estate and hospitality services. Known for delivering exceptional client experiences and operating at the highest standards and continues to evolve through ambitious growth and diversification. This is an exciting opportunity for an experienced HR professional to join the business in a senior operational leadership role, working closely with senior stakeholders in a fast paced, high-performance environment. The role: Reporting into the HR Director, the Head of HR Operations will lead the day to day HR function, ensuring operational excellence across the full employee lifecycle. This is a hands on role requiring strong HR generalist expertise, commercial judgement and the ability to operate confidently within a lean and entrepreneurial environment. • Lead the operational delivery of the HR function across the full employee lifecycle, • Advise managers and senior leaders on employee relations, performance management and organisational matters, • Oversee HR policies, processes, payroll and benefits to ensure efficiency, compliance and a high quality employee experience, • Support organisational planning, development initiatives and HR change projects across the business, • Provide leadership and guidance to the wider HR team while acting as a trusted partner to senior stakeholders Experience: • Proven experience in a senior operational HR role within a fast paced commercial environment, • Experience in luxury space, hospitlaty or real estate, • Strong HR generalist background across employee relations, performance management, payroll and organisational change, • Excellent employment law knowledge with the ability to apply pragmatic and commercially focused judgement, • Strong analytical and organisational skills, including experience working with HR data and reporting, • CIPD qualified (Level 7 preferred) with experience managing or mentoring junior HR team members, • This role offers excellent exposure, autonomy and the opportunity to work within a collaborative and highly ambitious business environment.

Organisation Design Manager Global Consumer & Hospitality Organisation London/Hybrid £70-80,000 + Bonus + Car Allowance A highly complex, internationally recognised consumer and hospitality business is seeking an exceptional Organisation Design professional to join a strategically important Organisation Effectiveness and Organisation Design function operating at enterprise level across a large-scale, multi-country environment. The organisation operates across multiple international markets, employs tens of thousands of colleagues globally and continues to invest heavily in organisational effectiveness, operating model maturity, digital enablement and long-term strategic scalability. This opportunity sits at the intersection of: • enterprise organisation design,, • operating model effectiveness,, • workforce strategy,, • organisational governance,, • HR technology enablement,, • organisational performance,, • and large-scale transformation. The business is actively evolving how Organisation Design operates internally moving away from a function traditionally engaged during periods of restructuring and toward a far more strategic capability focused on enabling organisational performance, improving agility, strengthening governance and helping the business scale effectively across globa...

Chef Tom Sellerss second restaurant, Story Cellar is looking for a Chef de Partie to join the team. A fantastic opportunity to work in a creative and nurturing kitchen environment, with incredible produce from some of the best suppliers in the country. Inspired by the rotisseries and brasseries of Paris, Story Cellar combines charcoal cooking, classic dishes and a sophisticated wine programme with creative flair and counter-style dining. What We Can Offer You at Story Cellar • Your career development and learning is important to us and this will be supported by regular kitchen rotation, • 50% staff discount across all restaurants within the group, • Team referral bonus up to £2,000, • Additional paid day off for your birthday, • Staff meal and drinks while on shift, • Regular and calendared staff socials, • Access to Hospitality Actions Employee Assistance Programme where advice and counselling are available to assist with mental health, • Investment in training and development with qualifications across Wine, H&S, Food Safety and HR Chef de Partie Requirements • Previous experience in a similar role, • You will be passionate about food and hospitality, • Possess a willingness to learn and work as part of a team, • Warm and...

• Heartwood Collection Payroll Administrator Heartwood Collection is home to two award-winning hospitality brands, Heartwood Inns and Brasserie Blanc, and is one of the most exciting growth stories in the UK hospitality sector. With ambitious expansion plans and a people-first culture, we are looking for a detail-focused and proactive Payroll Administrator to join our Head Office team in Teddington. Payroll Administrator - The Role As Payroll Administrator, you will play a key role in ensuring our teams across Head Office and our sites are paid accurately and on time. Working closely with the Payroll Manager, Finance, People Team and Operations teams, you will support the smooth day-to-day running of payroll and tronc administration across the business. This is a fantastic opportunity for someone with payroll experience who enjoys working in a fast-paced, collaborative environment and wants to grow within a successful and expanding company. Payroll Administrator- Area of Responsibilities Payroll Administration • Supporting the accurate and timely processing of payroll for Head Office and site based team members., • Assisting with payroll changes, including starters, leavers, salary changes, holiday pay, statutory payments and deductions., • Supporting payroll checks and reconciliations to ensure accuracy prior to submission., • Acting as a first point of contact for payroll related queries from site and Head Office teams., • Assisting with maintaining accurate payroll records and supporting documentation. Tronc Administration • Supporting the administration of tronc in line with scheme guidance., • Liaising with sites to respond to tronc related queries., • Assisting with maintaining accurate tronc records and documentation. Payroll Systems and Compliance • Maintaining accurate information across payroll and HR systems., • Supporting HMRC, pension, and other payroll related administration as required., • Ensuring payroll data is handled confidentially and in line with company policies and relevant legislation., • Assisting the Payroll Manager in ensuring payroll processes are completed accurately and within agreed deadlines.Team and Business Support, • Building strong working relationships across Finance, the People team, Operations and our sites., • Working closely with the Payroll Manager to support the smooth running of the payroll function., • Supporting the wider Finance team with ad hoc administration and analysis where required. Continuous Improvement • Supporting improvements to payroll administration processes and ways of working., • Identifying opportunities to improve accuracy, efficiency, service levels and team member experience.Payroll Administrator - About You, • Minimum two years of payroll experience, • Personable and approachable with a positive and collaborative approach, • Strong communication skills with the ability to build effective working relationships across the business, • Highly organised with strong attention to detail and accuracy, • Able to handle confidential information with professionalism and discretion, • Comfortable working both independently and as part of a team, • Able to manage multiple priorities and work to deadlines in a fast paced environment, • Proactive and willing to support the wider team where needed, • Motivated to learn, develop, and continuously improve ways of working Payroll Administrator - What's on Offer • Competitive salary plus eligibility for Head Office bonus, • Laptop and Mobile Phone, • The Pantry - 100's of retailers and experience discounts through Reward Gateway, • 50% off food at all Heartwood Collection Sites, • Friends and Family discount of 20% off food at all Heartwood Collection Sites, • Discount room rates in our Inns, • Enhanced Maternity & Paternity package, • 25 days of holiday, • Additional holiday- option to buy an extra 5 days holiday per year, • A thoughtful gift to celebrate your birthday, • Employee Assistance Program with Hospitality Action, • Cycle to Work Scheme, • Instant access to pay you have already earned through EarlyPayWhy Join Heartwood Collection? This is an exciting opportunity to join one of the UK's fastest growing hospitality businesses, working within a collaborative and supportive Head Office environment. At Heartwood Collection, you'll be part of a people-focused company that genuinely values its teams, with the chance to develop and grow your career alongside award-winning hospitality brands.

Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months.Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, ...

Organisation Design Manager Global Consumer & Hospitality Organisation London / Hybrid £70-80,000 + Bonus + Car Allowance + Exceptional Long-Term Career Opportunity Most Organisation Design roles focus on structures. This one is focused on helping shape how a global organisation operates. A highly complex, internationally recognised consumer and hospitality business is seeking an exceptional Organisation Design professional to join a strategically important Organisation Effectiveness and Organisation Design function operating at enterprise level across a large-scale, multi-country environment. The organisation operates across multiple international markets, employs tens of thousands of colleagues globally and continues to invest heavily in organisational effectiveness, operating model maturity, digital enablement and long-term strategic scalability. This is not a traditional Organisation Design role centred around reactive restructures, reporting lines or administrative governance processes. Instead, this opportunity sits at the intersection of: • enterprise organisation design,, • operating model effectiveness,, • workforce strategy,, • organisational governance,, • HR technology enablement,, • organisational performance,, • and lar...

A charity based in London are looking for a Permanent / FTC HR Business Partner to join them at short notice. The role is a strategic role with some operational elements. The role offers hybrid working with 3 days a week in the office. Client Details Charity based in London Description A HR Business Partner to: • Provide strategic HR support and guidance, • Partner with your client group to move away from a reactive approach to be more proactive and strategic, • Develop people plans, workforce planning, succession planning, • Lead a variety of strategic initiatives, • The role will still encompass operational and business as usual activity, • Lead on employee relations activity as first line support and advice, and collaborate with the ER specialist on more complex casework, • Build and develop strong stakeholder relationships, • Lead on change management activity including restructures and consultations, • Develop relationships were your client group view HR as credible and value add, • Advise managers on HR Processes, • Line management 1 individual Profile A HR Business Partner with: • Strong employee relations knowledge, • Experience working in not-for-profit, retail, hospitality, FMCG or multi-site organisations is desirable, • Previous partnering experience, • Able to ...

Cluster HR Executive - Maldron Hotel Finsbury Park & Maldron Hotel Shoreditch Kickstart your career with us at Dalata Hotel Group! This role offers a fantastic opportunity for growth and development in the vibrant hospitality sector. Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you. We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group! As a Cluster HR Executive you will report to the HR manager of all your allocated hotels. Benefits • Free employee meals on duty, • 50% Off F&B in all properties, • €/£60 employee rate on rooms for all Dalata-owned hotels, • 30% off the Friends & Family rate, • Extra AL day for every year worked (5 days to a maximum of 5 days), • Employee Assistance Programme., • Cycle to Work Scheme/Transport Schemes, • SAYE (Save As You Earn Scheme), • Pension access (Ask your HR Manager for local pension information), • Development Opportunities through our Dalata Academy- support your career journey, • Staff Appreciation Initiatives, fun team-building activities and regular charity even...

HR Manager Salary: £60,000 per annumLocation: Piccadilly, London (with international group presence)Working Hours: Monday to Friday, 9:00 AM - 6:00 PM About the Group A prestigious, ultra-luxury hospitality and leisure group renowned for delivering world-class service, style, and elegance. With an exclusive portfolio that includes elite private members' clubs in London's Mayfair and New York's Upper East Side, alongside high-end artisanal food and beverage retail outlets. The Role As HR Manager, you will act as a trusted advisor to senior leaders and department heads across the estate. You will shape and implement HR strategies that enhance business performance while upholding signature service standards. Key Responsibilities • Strategic Advisory: Provide pragmatic HR guidance to department leaders in line with luxury hospitality culture and UK employment law., • Team Leadership: Deputise for the Group HR Manager, co-leading the HR team to deliver high-quality, commercially focused support., • Employee Relations: Manage and resolve complex ER cases, ensuring fair, timely, and legally compliant investigations., • Core HR Delivery: Oversee performance management, engagement initiatives...

A charity based in London are looking for a Permanent / FTC HR Business Partner to join them at short notice. The role is a strategic role with some operational elements. The role offers hybrid working with 3 days a week in the office. Client Details Charity based in London Description A HR Business Partner to: Provide strategic HR support and guidance Partner with your client group to move away from a reactive approach to be more proactive and strategic Develop people plans, workforce planning, succession planning Lead a variety of strategic initiatives The role will still encompass operational and business as usual activity Lead on employee relations activity as first line support and advice, and collaborate with the ER specialist on more complex casework Build and develop strong stakeholder relationships Lead on change management activity including restructures and consultations Develop relationships were your client group view HR as credible and value add Advise managers on HR Processes Line management 1 individualProfile A HR Business Partner with: Strong employee relations knowledge Experience working in not-for-profit, retail, hospitality, FMCG or multi-site organisations is desirable Previous partnering experience Able to start at short noticeJob Offer Permanent or Fixed Term Contract HR Business Partner Salary up to £52,000 per annum London based with 3 days a week in the office Able to st...

A fantastic opportunity has arisen at Hotel Xenia, Autograph Collection by Marriott, for a passionate and experienced Human Resources Manager to join our luxury boutique hotel in South Kensington. This is an exciting standalone leadership role for an HR professional who enjoys working close to operations and shaping a positive employee culture within a dynamic hospitality environment. Position Overview Reporting to the General Manager, the Human Resources Manager plays a key role in shaping the hotels peoples strategy and supporting the daily operation of the hotels workforce. This standalone role is responsible for managing the full employee lifecycle, including recruitment, onboarding, employee relations, performance management, training and development, and HR administration. Working closely with department leaders, the HR Manager acts as a trusted advisor on people matters, supporting managers in building engaged teams, developing talent, and maintaining a positive and inclusive workplace culture. The role ensures full compliance with UK employment legislation, Mar...

Senior Employee Relations Manager up to £65,000 Location: London / Hybrid The Opportunity We're partnering exclusively with a leading hospitality brand to appoint a Senior Employee Relations Manager to take ownership of all UK ER activity across a fast-paced, multi-site business. This is a genuinely specialist ER role, ideal for someone who lives and breathes employee relations rather than a broad HR generalist. You'll be the go-to expert for complex and high-risk cases, shaping policy, driving consistency, and empowering managers to confidently handle day-to-day people matters. Key Responsibilities • Lead and manage complex, high-risk employee relations cases end-to-end, • Act as the senior escalation point for ER matters across the UK business, • Oversee and support an ER Case Manager, • Step in directly on highly sensitive, complex, or escalated cases Own and continuously improve ER policies and procedures across the business, • Lead preparations and implementation work around the Employment Rights Act (ERA) 2026, • Partner closely with the Head of People on ER strategy, legal risk, and best practice, • Use ER data and trends to identify risks, training needs, and process improvements What We're Looking For Proven experience in a dedicated Employee Relations ro...

Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months.Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, ...

We are partnering with a high-end hospitality firm renowned for delivering exceptional guest experiences across our portfolio of luxury venues. We are currently seeking an experienced Part-Time Payroll Administrator to join our finance team and support the smooth and accurate running of payroll operations. The Role Reporting to the Finance Director, you will be responsible for processing payroll efficiently and accurately while ensuring compliance with all relevant legislation and company policies. Key Responsibilities • Process weekly and monthly payrolls using ADP payroll systems, • Maintain accurate payroll records and employee data, • Handle payroll queries in a timely and professional manner, • Ensure compliance with HMRC regulations and statutory requirements, • Process starters, leavers, pensions, SSP, SMP, and holiday pay, • Reconcile payroll reports and assist with finance administration, • Liaise with HR and management teams regarding payroll updates Requirements • Proven payroll administration experience within hospitality, leisure, or a fast-paced environment, • Strong working knowledge of ADP Payroll is essential, • Excellent attention to detail and accuracy, • Understanding of UK payroll legislation and HMRC procedures, • Highly organised with the ability to manage deadlines

Head of HR UK & Ireland Location: West London (4 days on-site, 1 day flexibility)Salary: c. £100,000 - £110,000 base + car allowance + bonusSector: Retail, leisure, hospitality or quick service restaurant (QSR) environments We are partnering with a fast-paced, multi-site leisure business to appoint a Head of HR for the UK & Ireland. This is a senior HR leadership role, sitting on the UKI senior leadership team and partnering directly with the General Manager and senior functional leaders. While operational in nature, this is not a purely transactional role. It requires a credible, commercially minded HR leader with the gravitas to influence at senior level, shape practical people plans, and lead HR across a complex, multi-site environment. The role Reporting to the GM, you will act as the senior HR lead for the UK & Ireland, responsible for both head office and a large operational estate. You will: • Partner directly with the GM, Ops Director and wider senior leadership team, • Act as a trusted advisor and sounding board at senior level, • Lead and develop a small HR team, including HR Business Partners and coordination support, • Shape and deliver forward-looking people plans aligned to business priorities, • Drive improvements in leadership capability and line manager effectiven...

We're recruiting an experienced ER Business Partner with a strong Employee Relations (ER) focus to support a fast-paced, multi-site operation. This is a key role partnering with operational leaders to manage complex ER matters, build management capability, and drive a positive, compliant people culture. Key Responsibilities • Lead complex ER cases (disciplinary, grievance, absence, capability, restructuring), • Provide expert employment law advice and coach managers, • Partner with regional leaders to deliver people initiatives, • Support talent development, engagement, and workforce planning, • Analyse HR data to identify trends and reduce risk About You • Strong UK employment law knowledge with proven ER experience, • Background in a multi-site environment (QSR/hospitality/retail preferred), • Confident influencing and coaching stakeholders, • Highly organised, commercially aware, and solutions-focused, • CIPD Level 5/7 (preferred) AMRT1_UKTJ ...

Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months.Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, ...

Here there's always (a) room for you! WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - No two days or two hotels are the same. Still, our spirit and passion for hospitality always bring all our teams together to create a culture of inclusiveness, positivity, and drive to achieve our common goal. "To share the light and warmth of hospitality". With excellent training, resources, and support from managers and colleagues, there is always an opportunity to develop and grow. Please note this role is a fixed term maternity contract This is a dual site HR role covering Hilton London Olympia & Hilton Kensington. What will I be doing? • Coaching and develop senior and operational leaders to be a great boss in the self-sufficient performance management of their teams., • Driving the delivery of a first-class HR service and ensure operational leaders are maintaining their responsibilities in line with the service level agreements with the HR Shared Service Teams; Talent Acquisition, Talent Development, HR Administration and Employee Relations., • Working collaboratively with central HR functions, conducting hotel talent reviews and maintaining robust succession and attraction plans that meet immediate and future workforce demands., • Be a custodian of employee experience and partner with the L...

Chef Tom Sellerss two Michelin starred Restaurant Story is looking for a Dispense Bartender. A fantastic opportunity to work with an equally talented team, you will be responsible for delivering an incredible dining experience to all our guests in a friendly, creative and inspiring restaurant environment. Tom Sellers tells his story and the story of British food through an ever-evolving tasting menu of seasonal dishes. The restaurant gained its first Michelin star after five months of opening in 2013 and its second Michelin star in 2021. What We Can Offer You at Restaurant Story • 50% staff discount across all restaurants within the group, • Team referral bonus up to £2,000, • Additional paid day off for your birthday, • Staff meal and drinks while on shift, • Regular and calendared staff socials, • Access to Hospitality Actions Employee Assistance Programme where advice and counselling are available to assist with mental health, • Investment in training and development with qualifications across Wine, H&S, Food Safety and HR Dispense Bartender Requirements • Previous experience of cocktail preparation and making in a bar or restaurant environment, • You will be hugely passionate about food, beverage and service, • W...

Regional People Advisor - Retail We are delighted to be supporting a growing, people-focused retail business as they look to appoint a Regional People Advisor to support their stores. The ideal candidate with have previous Regional experience in a retail or hospitality environment. This is a fantastic opportunity to join during an exciting phase of growth, where culture, performance and people development are genuinely front of mind. Reporting into the HR Manager, you'll be the key People contact for your region - partnering closely with Regional and Store Managers to keep their teams engaged, supported and performing at their best. What you'll be doing • Acting as the first point of contact for all HR support across your retail region Coaching and upskilling Store and Regional Managers on performance, absence, conduct and employee relations Managing ER cases end to end, ensuring fair and consistent outcomes Supporting with investigations, disciplinaries and complex people matters Driving engagement, retention and development initiatives within stores Supporting succession planning and talent conversations across your region Using people data to identify trends and provide practical, commercial solutions* Playing a key role in embedding culture, values and best practice across your patch About you • CIPD qualified (or working towards)* Previous experien...

Recruiter / Business Development Manager – Recruitment, London, Negotiable Salary + Commission Come and work with us at COREcruitment!! COREcruitment is a leading hospitality recruitment business with offices based globally. We specialize in all areas including HR, Marketing, Hospitality and FMCG - not to mention many more. The business has been around for over 20 years and you will get the chance to develop business ,grow your sector and build a contact book like no other. We are looking for a Recruiter / Business Development Manager to join us here at COREcruitment. This role will primarily focus on driving new business and building client relations across a number of sectors. The Recruiter / Business Development Manager will benefit from industry expertise as they hunt down prospective clients, gain roles and build their own contact base. This role is perfect for someone driven, ambitious and not afraid to knock on doors - this role will lead into managing your own desk and sector for the business, at which point the opportunities are endless! What we can offer you: • Competitive salary, • Attractive commission structure, along with additional bonus', • Regular team building and occasional team holidays, • Hybrid working (2 office days per week, chance to work from other offices), • Holiday entitlement increasing YoY, • Career development

Chef Tom Sellerss two Michelin starred Restaurant Story is looking for a Waiter/Waitress. A fantastic opportunity to work with an equally talented team, you will be responsible for delivering an incredible dining experience to all our guests in a friendly, creative and inspiring restaurant environment. Tom Sellers tells his story and the story of British food through an ever-evolving tasting menu of seasonal dishes. The restaurant gained its first Michelin star after five months of opening in 2013 and its second Michelin star in 2021. What We Can Offer You at Restaurant Story • 50% staff discount across all restaurants within the group, • Team referral bonus up to £2,000, • Additional paid day off for your birthday, • Staff meal and drinks while on shift, • Regular and calendared staff socials, • Access to Hospitality Actions Employee Assistance Programme where advice and counselling are available to assist with mental health, • Investment in training and development with qualifications across Wine, H&S, Food Safety and HR Waiter/Waitress Requirements • Previous experience as a Waiter/Waitress in a high end, fine dining restaurant, • You will be hugely passionate about food, beverage and service, • Warm, friendly and humble personali...