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About the Role We’re looking for experienced Chefs to join our Buffets team at Butlin’s Skegness. This is a role for someone who already has solid experience working in a fast‑paced, high‑volume kitchen and takes real pride in delivering consistent, high‑quality food. Our buffet restaurants are at the heart of the resort, and you’ll play a key part in leading and developing the team who bring that experience to life. Working closely with the Junior Kitchen Manager, you’ll oversee the daily operation of your section, ensuring efficiency, great standards, and full compliance with food safety policies. You’ll maintain a clean, organised workstation and set the standard for the Commis Chefs you’ll support, train and mentor. Your leadership will help them grow while keeping the kitchen running smoothly and safely. This is a full time permanent role, 35 hours per week, working 5 days over 7 including weekends, paid fortnightly. Breakfast shifts run 4am–12pm, and dinner shifts 11am–7.30pm. Flexibility is essential to meet the needs of the business. Live‑in accommodation may be available for those over 18 relocating to the area (subject to DBS). We’re looking for chefs with proven experience at a similar level in a busy, high‑volume kitchen. This role isn’t suitable for beginners or those without professional kitchen experience. You’ll be hardworking, reliable and determined, with a genuine commitment to high standards and a desire to keep improving. You’ll understand the impact great food and great teamwork have on the guest experience, and you’ll bring the energy and enthusiasm to help your team deliver it. You’ll hold your Level 3 Food Safety qualification and be confident leading others in a fast‑paced environment. You’ll also be responsible for managing margins, controlling costs, and maintaining excellent hygiene, health and safety practices. Our chefs are a huge part of what keeps guests returning to Butlin’s, so we’re looking for someone who’s not only skilled, but fun, team‑spirited and passionate about creating memorable experiences for every guest, every time. We are looking for cleaning team members that can provide that extra bit of sparkle to our guest's holidays by helping to keep our resort clean, tidy and pristine. If you think you can go the extra mile for our team and our guests, we'd love to welcome you to the team. We are looking for candidates who: -Can clean of our main venues and toilets which will include the use of electrical and mechanical cleaning equipment (full training will be given) -Handle chemicals to clean venues (full training will be given) -External road cleaning including emptying general waste bins and recycling bins -Movement of furniture to allow for different activities within venues -Cleaning and disinfecting of toilets and changing rooms Normal working hours: Evening shift - 5pm - 2am. Please note that due to lone working and hours required for the role, applicants will need to be over 18 to apply. Start and finish times may vary depending on the break type. If you think you have what it takes to come and be part of our team, we’d love to hear from you. At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

About the role We’re looking for a Junior Kitchen Manager to join the Butlin's Buffets Department based in Skegness. Reporting to the Kitchen Manager, you will support the running of the kitchen and support in leading a large team of amazing chefs. As well a stepping up in the Kitchen Managers absence. You will be passionate about exceptional experience and will monitor this regularly to develop action plans in your venue with a focus on continuous improvement. Have great leadership skills to support and grow your team, with daily briefings, handle stock controlling and review the presentation of food. Financial performance will play an important part in your role, and you will deliver food cost budgets through effective menu planning, cooking to standards and specification. You will also support in the accountability of food hygiene standards and health and safety, inline with legislation and company policies. You will be a role model for the Butlin’s unique way of working, ensuring training schedules and performance development plans are in place for your team and inspiring them to deliver a great experience to guests every time. We truly believe that variety is the spice of life and in this role you’ll have the opportunity to lead and develop the skills of a team in our main buffet restaurant serving our guests who have booked a half-board dining package. We are looking for individuals with experience in a similar level role with large volume turn around. We can host for 3000 guests per service within our buffet department. So being able to work in a fast paced environment is a must, with good time management and organisational skills. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team, by being able to build and develop relationships with leaders and team on resort. You must have passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We think our chefs at Butlin’s are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. This role covers a 5-day working week over 7 days covering 40 hours, including evenings and weekends. This role does not come with onsite accommodation. We are looking for cleaning team members that can provide that extra bit of sparkle to our guest's holidays by helping to keep our resort clean, tidy and pristine. If you think you can go the extra mile for our team and our guests, we'd love to welcome you to the team. We are looking for candidates who: -Can clean of our main venues and toilets which will include the use of electrical and mechanical cleaning equipment (full training will be given) -Handle chemicals to clean venues (full training will be given) -External road cleaning including emptying general waste bins and recycling bins -Movement of furniture to allow for different activities within venues -Cleaning and disinfecting of toilets and changing rooms Normal working hours: Evening shift - 5pm - 2am. Please note that due to lone working and hours required for the role, applicants will need to be over 18 to apply. Start and finish times may vary depending on the break type. If you think you have what it takes to come and be part of our team, we’d love to hear from you. At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

About The Role We’re looking for a Junior Kitchen Manager/Sous Chef for our Papa John’s kitchen. Reporting to the Kitchen Manager/Head Chef, you will support the running of the kitchen and support in leading a team of up to 10. Making our guests smile is at the heart of our values, and you will ensure this happens consistently by ensuring that guests remain the central focus of all operational decisions. This will include resource planning, recruitment and selection, ensuring that we have the very best team in place to deliver an amazing service. You will be passionate about exceptional experience and will monitor this regularly to develop action plans in your venue with a focus on continuous improvement. Financial performance will play an important part in your role, and you will deliver food cost budgets through effective menu planning, cooking to standards and specification. You will also support in the accountability of food hygiene standards and health and safety, inline with legislation and company policies. We are looking for individuals with experience in a similar level role. We would also love to hear from you if you're looking to step up to your next role in the kitchen. You should have passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We would love it if you have worked in Papa John’s previously and achieved your ROC or AROC qualification. However, this is not essential as full training will be provided. We think our chefs at Butlin’s are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. You should have also passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. We are looking for individuals with experience in a similar level role. We would also love to hear from you if you're looking to step up to your next role in the kitchen. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We think our chefs at Butlin’s are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities • Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based., • Ensuring team are being coached to deliver key targets linked to the department – e.g. retail upselling, • Responsibility for CAFF audits in accommodation, • Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc., • Driving add on sales and promotions where appropriate, • Ensuring all stock/ proposition is available for guests., • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines., • Ensuring any guest feedback is captured., • Monitors NPS and takes action where possible on guest feedback., • Coach and develop the team to ensure departmental plans are met., • Be a champion of the Butlin’s Values and Leadership Behaviours., • Ensure we always have a focus on RPRPRT in the way we rota team., • Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively., • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams., • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP’s, performance management, required training, and any formal HR process., • Be the front facing, operational delivery responsible person – turning audits and observations into action. Role Details: Supervisor Plus – Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion, • Lead by example in maintaining the highest standards of food safety and hygiene., • Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines., • Support regular compliance audits and immediately address any issues or risks., • Promote a culture where food safety is everyone’s responsibility. 2. Creating a Warm, Welcoming Dining Experience, • Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin’s brand., • Maintain an environment where families feel comfortable, relaxed, and well looked after., • Step in to support guest queries and resolve issues promptly with empathy and professionalism., • Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality, • Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items., • Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations., • Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages., • Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team, • Provide on-shift coaching to help team members build confidence and capability., • Offer feedback that is constructive, timely, and focused on both performance and behaviour., • Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices., • Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus – Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team, • Support team members in delivering exceptional guest experience across all Bars & Shops locations., • Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards., • Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge., • Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head, • Actively drive revenue by supporting the team to maximise Spend Per Head through:, • B-Serve: Encouraging efficient ordering and guest confidence using the platform., • Team behaviours: Coaching strong suggestive selling and product recommendations., • RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it., • Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment, • Monitor guest flow and proactively move team members to where they are needed most., • Reduce queues by adjusting roles on the spot, or repositioning team during peak times., • Ensure guests experience minimal waiting and consistent, high-quality service., • Support an agile, guest‑led way of working where the team responds quickly to changing demands. 4. Good Stock Practices, • Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking., • Support accurate stock rotation, waste reduction, and compliance with stock handling procedures., • Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards, • Ensure venues are opened, operated, and closed following Butlin’s brand standards and operational procedures., • Maintain a safe, clean, well-presented environment at all times., • Support the team in delivering consistent product quality, accurate transactions, and great guest interactions., • Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus – Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety, • Lead by example in consistently applying food safety and hygiene standards., • Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles., • Support compliance checks throughout service, swiftly acting on any issues., • Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience, • Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal., • Create a relaxed, family‑friendly environment where guests feel supported and well looked after., • Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset., • Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team, • Provide on‑shift coaching to support effective floor management, guest interaction, and service flow., • Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service., • Support new team members with structured introductions to service standards and guest service expectations., • Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts, • Coach the team to proactively recommend starters, desserts, and add‑ons as part of natural guest conversations., • Reinforce product knowledge so the team can confidently guide guests through the menu., • Share daily focus items or specials to help the team drive increased sales., • Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales, • Drive wet sales by ensuring drinks orders are taken quickly when seating guests., • Coach the team on opening conversations with drinks suggestions to boost early revenue., • Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks, • Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction., • Empower team members to solve issues early, ensuring guests feel well taken care of., • Use checkbacks as opportunities to reinforce upselling and add‑on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success, • Recognise great performance on shift to build a positive, motivated team culture., • Share wins across shifts to highlight what “great” looks like and encourage consistency. Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Splash pool. The following areas outline the key expectations for this part of the role: Pool Operations • Supervise the day-to-day operation of the swimming pool and associated leisure facilities., • Ensure the pool area operates in line with health, safety and safeguarding procedures., • Conduct regular poolside supervision and ensure lifeguarding coverage at all times., • Supervise and support lifeguards and pool team members during shifts., • Provide guidance, coaching and on-the-job training., • Allocate daily duties and ensure adequate staffing levels., • Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures)., • Carry out routine safety checks of the pool, plant room and surrounding areas., • Respond to emergencies and incidents in line with emergency action plans., • Deliver a friendly and welcoming environment for guests., • Support guests with queries and ensure safe use of facilities., • Deal professionally with guest feedback or concerns., • Maintain high standards of cleanliness and presentation throughout the pool area., • Ensure equipment is safe, maintained and stored correctly. Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Sports and Activities Proposition. The following areas outline the key expectations for this part of the role: Activity Programme Delivery • Support the planning and delivery of a varied sports and activities programme suitable for guests of all ages., • Lead and supervise activity sessions such as sports tournaments, family games, fitness classes, and outdoor activities., • Ensure all sessions are delivered safely, professionally, and in line with resort standards., • Supervise sports and activities team members during shifts., • Allocate daily tasks and activity sessions., • Provide coaching, guidance, and on-the-job training to team members., • Deliver exceptional guest service and engage with guests to enhance their holiday experience., • Actively promote sports and activities sessions across the resort., • Respond to guest queries, feedback, and complaints in a professional manner., • Ensure all activities are delivered in accordance with health and safety procedures and risk assessments., • Carry out equipment safety checks and ensure facilities are maintained to a high standard., • Manage incidents and accidents in line with resort procedures., • Ensure safeguarding procedures are followed when working with children and families. Facilities & Equipment • Maintain sports equipment and activity areas to a high standard., • Ensure equipment is stored safely and available for sessions., • Work closely with maintenance teams to report and resolve facility issues., • Audits completed in accommodation & other departments, • Team training compliance across departments, • Health, Safety & Compliance Audits, • Guest NPS & Feedback, • Improved ENPS, • Retail Spend – responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver, • Right People, Right Place, Right Time in all key areas, • Excellent leadership skills with the ability to coach and support team in delivering key objectives., • Strong attention to detail to be able to support with all audit/ observation-based activity., • Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly, • Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives., • Experience in working with multi skilled team to support other areas of the business based on guest demand., • Demonstratable experience of leading teams to success, this includes proficiency in:, • Managing performance., • Coaching team., • Delivering team training., • Setting standards and role modelling this behaviour., • Excellent ability to communicate effectively at all levels., • NPQL or Equivalent Qualification, • Previous experience in a swimming pool environment Experience in working in a sports, leisure or activity environment. At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities \n • Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. \n, • Ensuring team are being coached to deliver key targets linked to the department – e.g. retail upselling \n, • Responsibility for CAFF audits in accommodation \n, • Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. \n, • Driving add on sales and promotions where appropriate \n, • Ensuring all stock/ proposition is available for guests. \n, • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. \n, • Ensuring any guest feedback is captured. \n, • Monitors NPS and takes action where possible on guest feedback. \n, • Coach and develop the team to ensure departmental plans are met. \n, • Be a champion of the Butlin’s Values and Leadership Behaviours. \n, • Ensure we always have a focus on RPRPRT in the way we rota team. \n, • Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. \n, • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. \n, • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP’s, performance management, required training, and any formal HR process. \n, • Be the front facing, operational delivery responsible person – turning audits and observations into action. \n Role Details: \nSupervisor Plus – Buffets \nKey Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: \n1. Food Safety Champion \n, • Lead by example in maintaining the highest standards of food safety and hygiene. \n, • Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. \n, • Support regular compliance audits and immediately address any issues or risks. \n, • Promote a culture where food safety is everyone’s responsibility. \n \n2. Creating a Warm, Welcoming Dining Experience \n, • Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin’s brand. \n, • Maintain an environment where families feel comfortable, relaxed, and well looked after. \n, • Step in to support guest queries and resolve issues promptly with empathy and professionalism. \n, • Role-model exceptional service standards to the team at all times. \n \n3. Bay Replenishment & Food Quality \n, • Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. \n, • Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. \n, • Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. \n, • Ensure the buffet always looks abundant, clean, and appealing to guests. \n \n4. Coaching & Developing the Team \n, • Provide on-shift coaching to help team members build confidence and capability. \n, • Offer feedback that is constructive, timely, and focused on both performance and behaviour. \n, • Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. \n, • Build a positive team culture where everyone feels valued, supported, and encouraged to grow. \n Supervisor Plus – Bars & Shops \n Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: \n1. Coaching & Developing the Team \n, • Support team members in delivering exceptional guest experience across all Bars & Shops locations. \n, • Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. \n, • Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. \n, • Create a motivating, supportive environment where team members feel confident to engage guests and drive results. \n \n2. Driving Sales & Spend Per Head \n, • Actively drive revenue by supporting the team to maximise Spend Per Head through: \n, • B-Serve: Encouraging efficient ordering and guest confidence using the platform. \n, • Team behaviours: Coaching strong suggestive selling and product recommendations. \n, • RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. \n, • Celebrate sales successes and share best practice to help the team continually improve. \n \n3. Reducing Queues & Dynamic Deployment \n, • Monitor guest flow and proactively move team members to where they are needed most. \n, • Reduce queues by adjusting roles on the spot, or repositioning team during peak times. \n, • Ensure guests experience minimal waiting and consistent, high-quality service. \n, • Support an agile, guest‑led way of working where the team responds quickly to changing demands. \n \n4. Good Stock Practices \n, • Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. \n, • Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. \n, • Work with venue leadership to monitor variances and reinforce good habits with the team. \n \n5. Operating in Line with Brand Standards \n, • Ensure venues are opened, operated, and closed following Butlin’s brand standards and operational procedures. \n, • Maintain a safe, clean, well-presented environment at all times. \n, • Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. \n, • Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. \n \nSupervisor Plus – Restaurants & QSRs \nKey Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: \n1. Championing Food Safety \n, • Lead by example in consistently applying food safety and hygiene standards. \n, • Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. \n, • Support compliance checks throughout service, swiftly acting on any issues. \n, • Foster a culture where food safety is understood, valued, and upheld by every team member. \n \n2. Delivering a Warm, Welcoming Dining Experience \n, • Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. \n, • Create a relaxed, family‑friendly environment where guests feel supported and well looked after. \n, • Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. \n, • Demonstrate exceptional service behaviours for the team to model. \n \n3. Coaching & Developing the Team \n, • Provide on‑shift coaching to support effective floor management, guest interaction, and service flow. \n, • Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. \n, • Support new team members with structured introductions to service standards and guest service expectations. \n, • Encourage a culture of continuous improvement, confidence, and positivity. \n \n4. Driving Upselling of Starters & Desserts \n, • Coach the team to proactively recommend starters, desserts, and add‑ons as part of natural guest conversations. \n, • Reinforce product knowledge so the team can confidently guide guests through the menu. \n, • Share daily focus items or specials to help the team drive increased sales. \n, • Celebrate individual and team successes to build motivation and momentum. \n \n5. Increasing Wet Sales \n, • Drive wet sales by ensuring drinks orders are taken quickly when seating guests. \n, • Coach the team on opening conversations with drinks suggestions to boost early revenue. \n, • Monitor service flow and step in to support during peaks to maintain swift beverage service. \n \n6. Effective Checkbacks \n, • Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction. \n, • Empower team members to solve issues early, ensuring guests feel well taken care of. \n, • Use checkbacks as opportunities to reinforce upselling and add‑on sales where appropriate (e.g., additional drinks, sides, desserts) \n \n7. Celebrating Success \n, • Recognise great performance on shift to build a positive, motivated team culture. \n, • Share wins across shifts to highlight what “great” looks like and encourage consistency. \n, • Audits completed in accommodation & other departments \n, • Team training compliance across departments \n, • Health, Safety & Compliance Audits \n, • Guest NPS & Feedback \n, • Improved ENPS \n, • Retail Spend – responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver \n, • Right People, Right Place, Right Time in all key areas \n About You \n • Excellent leadership skills with the ability to coach and support team in delivering key objectives. \n, • Strong attention to detail to be able to support with all audit/ observation-based activity.\n, • Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly \n, • Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives. \n, • Experience in working with multi skilled team to support other areas of the business based on guest demand. \n, • Demonstratable experience of leading teams to success, this includes proficiency in: \n, • Managing performance. \n, • Coaching team. \n, • Delivering team training. \n, • Setting standards and role modelling this behaviour. \n, • Excellent ability to communicate effectively at all levels. \n \n\n • NPQL or Equivalent Qualification\n, • Previous experience in a swimming pool environment\n Experience in working in a sports, leisure or activity environment. \n About Butlin'sAt Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.

Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlins Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDPs, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person turning audits and observations into action. Role Details: Supervisor Plus Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyones responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlins brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest-led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlins brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family-friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on-shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts Coach the team to proactively recommend starters, desserts, and add-ons as part of natural guest conversations. Reinforce product knowledge so the team can confidently guide guests through the menu. Share daily focus items or specials to help the team drive increased sales. Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales Drive wet sales by ensuring drinks orders are taken quickly when seating guests. Coach the team on opening conversations with drinks suggestions to boost early revenue. Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction. Empower team members to solve issues early, ensuring guests feel well taken care of. Use checkbacks as opportunities to reinforce upselling and add-on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success Recognise great performance on shift to build a positive, motivated team culture. Share wins across shifts to highlight what great looks like and encourage consistency. Create an environment where team members feel valued for their contributions. KPIs Audits completed in accommodation & other departments Team training compliance across departments Health, Safety & Compliance Audits Guest NPS & Feedback Improved ENPS Retail Spend responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver Right People, Right Place, Right Time in all key areas About You Excellent leadership skills with the ability to coach and support team in delivering key objectives. Strong attention to detail to be able to support with all audit/ observation-based activity. Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives. Experience in working with multi skilled team to support other areas of the business based on guest demand. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Excellent ability to communicate effectively at all levels. Able to manage multiple priorities and can adapt quickly to changing requirements. Splash NPQL or Equivalent Qualification Previous experience in a swimming pool environment Strong knowledge of pool safety Sports & Activities Experience in working in a sports, leisure or activity environment. About Butlin's At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins!c272c101-f45c-4783-b4a0-50ad222b87c0

Description About the role Were looking for a Junior Kitchen Manager to join the Butlins Buffets Department based in Skegness. Reporting to the Kitchen Manager, you will support the running of the kitchen and support in leading a large team of amazing chefs. As well a stepping up in the Kitchen Managers absence. You will be passionate about exceptional experience and will monitor this regularly to develop action plans in your venue with a focus on continuous improvement. Have great leadership skills to support and grow your team, with daily briefings, handle stock controlling and review the presentation of food. Financial performance will play an important part in your role, and you will deliver food cost budgets through effective menu planning, cooking to standards and specification. You will also support in the accountability of food hygiene standards and health and safety, inline with legislation and company policies. You will be a role model for the Butlins unique way of working, ensuring training schedules and performance development plans are in place for your team and inspiring them to deliver a great experience to guests every time. We truly believe that variety is the spice of life and in this role youll have the opportunity to lead and develop the skills of a team in our main buffet restaurant serving our guests who have booked a half-board dining package. Key Responsibilities We are looking for individuals with experience in a similar level role with large volume turn around. We can host for 3000 guests per service within our buffet department. So being able to work in a fast paced environment is a must, with good time management and organisational skills. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team, by being able to build and develop relationships with leaders and team on resort. You must have passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We think our chefs at Butlins are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. This role covers a 5-day working week over 7 days covering 40 hours, including evenings and weekends. This role does not come with onsite accommodation. Key Responsibilities We are looking for cleaning team members that can provide that extra bit of sparkle to our guests holidays by helping to keep our resort clean, tidy and pristine. If you think you can go the extra mile for our team and our guests, wed love to welcome you to the team. We are looking for candidates who: -Can clean of our main venues and toilets which will include the use of electrical and mechanical cleaning equipment (full training will be given) -Handle chemicals to clean venues (full training will be given) -External road cleaning including emptying general waste bins and recycling bins -Movement of furniture to allow for different activities within venues -Cleaning and disinfecting of toilets and changing rooms Normal working hours: Evening shift - 5pm - 2am. Please note that due to lone working and hours required for the role, applicants will need to be over 18 to apply. Start and finish times may vary depending on the break type. If you think you have what it takes to come and be part of our team, wed love to hear from you. About Butlins At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins!

Description About the Role Were looking for experienced Chefs to join our Buffets team at Butlins Skegness. This is a role for someone who already has solid experience working in a fast-paced, high-volume kitchen and takes real pride in delivering consistent, high-quality food. Our buffet restaurants are at the heart of the resort, and youll play a key part in leading and developing the team who bring that experience to life. Working closely with the Junior Kitchen Manager, youll oversee the daily operation of your section, ensuring efficiency, great standards, and full compliance with food safety policies. Youll maintain a clean, organised workstation and set the standard for the Commis Chefs youll support, train and mentor. Your leadership will help them grow while keeping the kitchen running smoothly and safely. This is a full time permanent role, 35 hours per week, working 5 days over 7 including weekends, paid fortnightly. Breakfast shifts run 4am12pm, and dinner shifts 11am7.30pm. Flexibility is essential to meet the needs of the business. Live-in accommodation may be available for those over 18 relocating to the area (subject to DBS). About You Were looking for chefs with proven experience at a similar level in a busy, high-volume kitchen. This role isnt suitable for beginners or those without professional kitchen experience. Youll be hardworking, reliable and determined, with a genuine commitment to high standards and a desire to keep improving. Youll understand the impact great food and great teamwork have on the guest experience, and youll bring the energy and enthusiasm to help your team deliver it. Youll hold your Level 3 Food Safety qualification and be confident leading others in a fast-paced environment. Youll also be responsible for managing margins, controlling costs, and maintaining excellent hygiene, health and safety practices. Our chefs are a huge part of what keeps guests returning to Butlins, so were looking for someone whos not only skilled, but fun, team-spirited and passionate about creating memorable experiences for every guest, every time. Key Responsibilities We are looking for cleaning team members that can provide that extra bit of sparkle to our guests holidays by helping to keep our resort clean, tidy and pristine. If you think you can go the extra mile for our team and our guests, wed love to welcome you to the team. We are looking for candidates who: -Can clean of our main venues and toilets which will include the use of electrical and mechanical cleaning equipment (full training will be given) -Handle chemicals to clean venues (full training will be given) -External road cleaning including emptying general waste bins and recycling bins -Movement of furniture to allow for different activities within venues -Cleaning and disinfecting of toilets and changing rooms Normal working hours: Evening shift - 5pm - 2am. Please note that due to lone working and hours required for the role, applicants will need to be over 18 to apply. Start and finish times may vary depending on the break type. If you think you have what it takes to come and be part of our team, wed love to hear from you. About Butlins At Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins!

Description About The Role Were looking for a Junior Kitchen Manager/Sous Chef for our Papa Johns kitchen. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We think our chefs at Butlins are

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