Inbound call jobs in United Kingdom

Job Description: We are looking for an experienced High Ticket Closer to play a key role in our sales process. As a High Ticket Closer, you will be responsible for engaging with qualified leads, building rapport, and ultimately closing high-value deals. You will work closely with our sales team to understand the needs of potential clients and effectively communicate the value of our offerings to drive conversions. Responsibilities: Engage with qualified leads through inbound and outbound channels, including phone calls, email, and social media, to understand their needs and build rapport. Conduct discovery calls to uncover pain points, challenges, and objectives of potential clients, and align our offerings with their specific requirements. Present our products/services in a compelling manner, highlighting key features, benefits, and value propositions to address the needs of potential clients. Overcome objections and address any concerns raised by potential clients to build trust and confidence in our solutions. Negotiate terms and pricing to reach mutually beneficial agreements and close high-value deals. Collaborate with the sales team to ensure a seamless handoff of closed deals and provide support as needed throughout the onboarding process. Qualifications: Proven track record of success in high-ticket sales, with experience closing deals in a B2B or B2C environment. Excellent communication and interpersonal skills, with the ability to build rapport quickly and establish strong relationships with potential clients. Strong negotiation skills and the ability to handle objections effectively to drive successful outcomes. Results-oriented mindset with a focus on achieving and exceeding sales targets and KPIs. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Proficiency in using CRM software and sales tools to track leads, manage pipeline, and report on sales activities.

Company: NovaLink Virtual Hub, in partnership with Arise Location: Remote (Work from Anywhere) Job Type: Independent Contractor About Us: Hey there, Ready to redefine the future of customer service from the comfort of your own home? Look no further than NovaLink, where we're transforming the virtual call center game with innovation and creativity. Teamed up with Arise, the industry leader in remote work solutions, we're here to revolutionize the way customer service is delivered. Join us in shaping the future of customer experience – apply now and let's embark on this exciting journey together! Job Description: Are you a customer service superstar with a knack for making every interaction memorable? As a Virtual Customer Service Specialist with NovaLink Virtual Hub, you'll be the driving force behind exceptional customer experiences. From resolving inquiries with charm and finesse to delighting customers with your problem-solving prowess, you'll do it all – and you'll do it from the comfort of your own home. With cutting-edge technology and a dynamic team by your side, the possibilities are endless. Apply today and let's elevate the art of customer service to new heights! Key Responsibilities: Handle inbound customer inquiries with a smile, providing prompt and personalized assistance. Utilize innovative tools and technology to streamline customer interactions and exceed performance targets. Embrace a culture of continuous improvement, sharing insights and ideas to enhance the customer experience. Collaborate with team members and supervisors to ensure seamless service delivery and achieve collective goals. Stay ahead of the curve with ongoing training and development opportunities, mastering new skills and techniques to stay at the forefront of the industry. Requirements: A passion for providing stellar customer experiences, fueled by creativity and enthusiasm. Excellent communication skills, both verbal and written, with a flair for storytelling and persuasion. Tech-savvy mindset with the ability to navigate digital platforms and adapt to new technologies seamlessly. Proven track record of success in a customer service or related role, demonstrating empathy, resilience, and problem-solving ability. High-speed internet connection and a dedicated workspace conducive to productivity – your home office, your rules. Be 18 or over Have a laptop or desktop or be willing to get these (we can help you figure this out.) Benefits: BI-WEEKLY PAY Flexible work schedule with the freedom to balance work and life on your terms. Competitive compensation with performance-based incentives and opportunities for advancement. Access to cutting-edge technology and training resources to support your professional growth and development. A vibrant and inclusive team culture where creativity and innovation are celebrated. The opportunity to make a meaningful impact on the lives of customers and colleagues alike, one interaction at a time. How to Apply: Ready to embark on an exciting journey in virtual customer service? We're eager to hear from you! Our recruitment team is standing by, ready to welcome new talents into our virtual call center with open arms. Apply now and let's unleash your potential as a Virtual Customer Service Specialist with NovaLink and Arise. The future of customer experience awaits – are you ready to seize it?

Job description Are you looking for something new and want to start a new role? We're here to guide you through every step of the way. We’ve won multiple awards for being the best and we want you to be a part of this! On top of your starting salary which is very competitive in today’s market, we also include a wide range of benefits to thank our hardworking staff. Very healthy commission scheme- giving you the chance to set your own goals and earn Employee engagement events- check out our social media to look at how we immerse you into social events and activities. We want you to be part of our community. Incentives- we love to inject the fun and excitement into your working day with chances to win prizes every day Wellbeing tools- We want to look after you! Discounted gym membership- Because we love to encourage a healthy lifestyle and a healthy mind! Opportunities to give back to local and UK based charities- We host so many events and activities to support charities close to our heart. 28 days holiday plus additional days based on tenure- because we want to reward our loyal staff! Monthly bonus for good time keeping and attendance! Pension scheme with employer contributions from Clearanswer We’re expanding and growing our EE and BT campaigns and what’s even better is, you don't need any experience doing sales previously as we give you all of the training! The training consists of 2 weeks in the classroom and on the calling floor. We like to do a mix of classroom and hands on learning to suit everyone’s learning style so you’re fully prepared.Once you’ve graduated from training you’ll be introduced to your new team and be fully immersed into our community by following our shift patterns which span over 5 days (Mon-Sun) with 2 days off (40hrs per week). What will I be doing? Providing outstanding customer service via inbound calls Using all of the great skills we’ve taught you, you’ll be having brilliant conversations, supporting customer querand talking about our fantastic products. Using your ‘can do’ attitude you’ll be looking at putting your customer first and providing great experiences every time. Skills we're looking for… You may possess transferable skills gained in previous roles such as retail/ hospitality/ care, or this may be your first full time role- all you need is the willingness to succeed. Hardworking and committed to delivering the very best customer experience. No previous call centre experience is needed as full training is provided Someone who’s proactive and wants to get involved. Please note we do not currently offer remote working. Job Types: Full-time, Permanent Pay: £11.45-£12.04 per hour Expected hours: 40 per week Benefits: Company pension Gym membership Schedule: 8 hour shift Supplemental pay types: Commission pay Ability to commute/relocate: Kingston upon Hull, HU1 1YU: reliably commute or plan to relocate before starting work (required) Work Location: In person

Job Title: Remote Customer Service Representative Company: NovaLink Virtual Hub, in partnership with Arise Location: Remote (Work from Anywhere) Job Type: Independent Contractor About Us: Greetings, future team member! At NovaLink, we believe in the power of virtual connectivity and exceptional customer service. Teaming up with Arise, a leader in remote work solutions, we're revolutionizing the way customer service is delivered from the comfort of home. We're eagerly awaiting your application as our recruitment team is actively accepting new candidates into our call center. Join us in shaping the future of remote customer service! Job Description: Are you ready to embark on a fulfilling journey where every interaction counts? As a Remote Customer Service Representative with NovaLink, you'll be the voice of renowned brands, providing top-notch assistance to customers from the convenience of your own home. With flexible schedules and the ability to make an impact from anywhere, this role offers a perfect blend of work and personal life. Our recruitment team is standing by, ready to welcome new talents into our dynamic call center environment. Apply today and let's start making a difference together! Key Responsibilities: Handle inbound customer inquiries with professionalism and empathy, resolving issues efficiently. Utilize provided resources and training to deliver exceptional service aligned with client expectations. Maintain accurate records of customer interactions and follow defined protocols for quality assurance. Collaborate with team members and supervisors to ensure seamless customer experiences. Embrace the autonomy of remote work while adhering to performance metrics and company guidelines. Requirements: Strong communication skills and a customer-centric mindset. Ability to adapt to evolving situations and effectively multitask. Reliable internet connection and a dedicated workspace conducive to productivity. Previous customer service experience preferred but not required – we value attitude and eagerness to learn. Be 18 or over Have a laptop or desktop or be willing to get we can help you figure this out. Benefits: Flexible work hours that accommodate your lifestyle and commitments. Opportunity to work from the comfort of home, saving time and money on commuting. Competitive compensation with potential for performance-based bonuses. Ongoing training and support to enhance your skills and career development. Join a diverse and inclusive team that values collaboration and innovation. How to Apply: Ready to take the next step in your career journey? We're excited to review your application! Our recruitment team is actively accepting new candidates into our call center, so don't hesitate – apply now and seize the opportunity to thrive in the world of remote customer service with novalink and Arise. Your future awaits!

We are seeking a Support Analyst to join our team. The ideal candidate will have strong communication skills, be detail-oriented, and possess the ability to analyze and resolve customer issues efficiently. Responsibilities: - Communicate effectively with customers to provide support and assistance - Conduct data entry and maintain accurate records of customer interactions - Utilize phone etiquette to handle inbound and outbound customer calls - Analyze customer needs and recommend appropriate solutions - Upsell products or services to enhance customer experience Skills: - Proficient in English; multilingual abilities - Strong communication skills to effectively interact with customers - Ability to analyze customer inquiries and provide suitable solutions - Experience in data entry to maintain accurate customer records - Knowledge of phone etiquette for professional customer interactions - Bilingual proficiency is desirable for enhanced customer support

1. Position: Customer Service Executive 2. Location: Hammersmith, London W6 0NB 3. Hours: Full-Time 4. Salary: £27,500 - Are you seeking a vibrant, energetic, and rewarding workplace? - Do you want to work for a company that offers career progression? - Do you thrive in a customer service environment? If so, our client is eager to hear from you! This is a fantastic opportunity for you to join a leading name in the residential and commercial floor sanding industry, soon to be recognized as one of the best places to work in the UK! The company strives to provide effortless and consistent service, nurture the entrepreneurial spirit, and uplift its workforce. They are committed to creating a superior office team that delivers exceptional services to clients across London. - To succeed in this role, you will bring your strong work ethic, as well as your positive attitude. Based in the bustling heart of Hammersmith, the building is only a stone's throw away from the Hammersmith Underground Station. - You will love coming to work in the avant-garde building with a vibrant working atmosphere, as well as visiting the coffee spots and restaurants surrounding it. - What can you expect in return? - Incentive-based pay scheme, allowing you to earn more - Full-time employment with opportunities for flexible work schedules - Continuous coaching and training to help you develop your skills - Working in a comfortable and modern office in the heart of London - A company culture that values celebration, simplicity, and solutions, and deeply cares for its people - The building boasts a complimentary gym - Delightful Fridays where employees can enjoy free drinks and food - Are you the right person for the job? - Experience in customer service or administration will be advantageous - You are an amiable, diligent individual who excels in small, collaborative teams - You enjoy working in a fast-paced office environment and are proficient with office technology - You are driven by performance-based rewards - the more effort you put in, the greater your returns - You take pride in delivering excellent customer service, punctuality, and top-quality work - You are an excellent problem solver, comfortable handling client queries and coordinating with partners - You will take on responsibility and manage appointments with clients and team partners - You are prepared to tackle each day's tasks enthusiastically and diligently - You value your clients, colleagues, and the company - You are adaptable, open to learning, and excited about new challenges - Proficient with communication tools such as phone, email, and WhatsApp - What will your role look like? - You will handle customer queries in a timely and professional manner - Administrative duties, such as data entry, inbound and outbound communications, and ensuring all information is up to date - Ensure that service excellence is provided at all times with positive outcomes - Answer and record all inbound calls and emails, including actions What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you! Your data will be handled in line with GDPR.

About us Ackroyd Legal is an international law firm with its headquarters based in the City of London. We are one of the fastest-growing law firms in the UK and are looking to recruit highly ambitious Legal Interns who are hungry to succeed and match our growth ambitions. We have an exciting year coming up with many opportunities to make a name for yourself in one of the most respected industries in the world. Job spec Job Type: 3-month Internship program with the potential of a full-time placement + training contact for successful candidates. Initially you will be focusing on the property sector, helping people purchase or sell their homes while building relationships with key property investors, development companies and housing associations. Your time will be split between a telesales based role that will give hands-on experience in a fast-paced environment with many incentives on offer and also conducting legal administrative tasks. You will be working as part of a driven sales team who are looking to make a real difference in the property market and shadowing a solicitor to assist them with daily tasks. The role will involve having conversations with people that are ready to use a solicitor for their property transactions while assisting one of our solicitors with daily tasks. There will be no cold calling involved as every single potential client has expressed an interest to use our legal service and you will be responsible for pushing them over the line. The right person for this role will maintain a professional attitude at all times and full ongoing training will be provided. About you - Experience working in sales and understanding the conveyancing process is desirable, but not essential - Has a passion for law and looking to grow within the legal sector - Answering inbound enquiries and managing outbound new business - Confident, dynamic and an outside-of-the-box thinker - A self-starter with a positive can-do attitude and a true hunger for personal development. - Excellent English communication skills - Ability to work as part of a driven team Progression opportunities There will be plenty of opportunities to grow within your role and beyond. We are looking for the right person to offer them a training contract or progress into management within a few years as the firm undergo a number of positive changes and key partnership additions. The culture Many of our employees consider Ackroyd Legal as a fun and vibrant place to work. Our growth is aggressive and as such you will be part of a team that will be thinking on their feet and adapting smartly to changes and new opportunities. We do not operate as a typical law firm and as such have become a magnet for young and energetic lawyers looking to make a difference. We regularly arrange company wide incentives, staff outings and action packed activities evenings for all employees to attend. Hours Monday to Friday, 9:00am to 17:30pm Salary Travel expenses capped at £500 per month + commission only on 3 month internship program. A full time employment contract including a basic salary will be offered to all candidates who impress us during their internship. Location Aldgate, City of London HOW TO APPLY If this sounds like you, DM with your CV along with a message answering “Why should we hire you for this role?”

Looking to hire office manager to take care of inbound calls, emails, and general office work. Excellent pay for the right candidate

You will be working alongside the Founder of the Company to ensure that we meet our sales targets. Your role will be to find and book sales meetings with prospective clients outbound sales activity, with minimum activity targets each week plus you will qualify and book all inbound enquiries. You will prepare for these meetings which will then be conducted by the Founder - with you in attendance. You will need to be very comfortable in quickly identifying potential clients and calling them to book an appointment to talk about their online requirements - you will need to understand our services and then what questions to ask to disturb complacency and have someone want to meet with us. Essentially, you are the ‘opener’ and the Founder is the ‘closer’. You will receive ‘on the job’ coaching in the sales meetings with a view to grow to the ‘closer’ over time (for the right person) 50% of your week will be self-generating new business activity. 25% of your week will be attending meetings alongside the Founder 25% of your week will be admin Our monthly sales targets are: £15,000 one off revenue £3,000 monthly retainers All coming from at least 3 new sales • Every month you will be responsible for sourcing, booking, prepping, and attending 12 new business meetings per month. • Out of these meetings you will complete at least 6 detailed proposals to present in a follow up sales meeting offering MML’s solution. • You will convert at least 3 of these into new clients. • Prepare detailed project descriptions to handover to the team effectively. • Be a point of contact for the project team throughout the onboarding process. • You will need to identify what activity you will need to do to create these 12 new business meetings each month. • Learn and understand who MML’s ideal client is, then; o 20 new ‘ideal’ clients and contacts identified and registered as leads on the CRM per week. o 50 phone calls to ‘leads’ database each week o 50 emails to ‘leads’ database each week o Follow up on previous contacts to build future pipeline. o 2 new ‘self-generated’ appointments booked every week. o 1 referred appointment booked every week. o Handle inbound enquiries on day of contact qualifying suitability and then booking a meeting. o Attend early morning business networking meetings. o Top 10 key account prospect list - minimum package of 80 hours per month. Minimum 1 phone call and 1 email per month to these clients. After 3 months no discussion then removed from list and replaced Sales process tasks This is the sales process from the point of a new business meeting being confirmed. • Meeting preparation • Site map • Keyword research based on site map. • Diary management – confirming meetings. • Attend new business meetings - led by Founder. • Take meeting notes. • Thank you email to client. • Prepare our proposal. • Confirm SEO package required with SEO team. • 2nd sales meeting to win new client - led by Founder. • No from client - understand the reasons why / can we negotiate? • Not sure from client - book 3rd meeting which will be led by the Founder. • Client goes quiet and not responding - 3 more phone calls, 3 emails then diaries for future point. • Yes from client - move to onboarding process. • Project notes - complete detailed and thorough notes on the client and their requirements in the project as a reference point for all team members to refer to. • Host internal handover meeting to share client knowledge and hand over the project seamlessly to the project team. • Liaise with the Project team to understand availability and then book Kickstart meeting with the client. • Set up direct debit agreement with the client. • Confirm kickstart meeting. • Follow up with the Client on any non-payment during the project. • Where needed by the Projects team. answer any client questions during the project. • Host a handover meeting to the Account Manager when the project complete. • Once project complete and customer confirmed happy, ask client to recommend any of their contacts to get a referral for a new business meeting.

Location: Woolwich, East London, UK Salary: Basic £28k to £35k, up to £45K with OTE Company Overview: Boost Inc is a dynamic and multi-award-winning retail tech company dedicated to delivering innovative and cutting-edge unattended retail solutions to our customers. With a focus on unrivalled user experience and excellent customer service, we strive to revolutionise the vending industry landscape through our commitment to excellence, creativity, and fun technology. Position Overview: We are seeking a highly motivated and enthusiastic Graduate Sales Executive to join our growing team. This role presents an exciting opportunity for a recent graduate to kick-start their career in sales within the technology sector. As a Graduate Sales Executive, you will be responsible for driving revenue growth through prospecting, cultivating relationships, and helping generate sales pipeline with new and existing clients. Working closely with the International Head of Sales, our Sales Managers and our Sales Executives, you will play a key role in helping us win and manage new business; ensuring that new leads are qualified and followed up, and that the administrative aspects of our sales cycle is managed brilliantly. Key Responsibilities: - Process Management: ensuring our sales operation functions effectively, including managing inbounds for the UK and European businesses, as well as supporting on contract administration and other account management tasks. - Sales Administration: Preparing customer quotes, client invoicing, overseeing back-office sales support functions, including making recommendations for improvement. - Lead Generation: Generate leads through various channels such as cold calling, email campaigns, networking events, and social media. - Client Engagement: Build and maintain strong relationships with prospective clients through effective communication and account management. - Prospecting: Identify and research potential clients within the designated market segment. - Pipeline Management: Manage sales pipeline efficiently, tracking leads and opportunities through CRM software. - Solution Selling: Act as the front line for all inbound enquiries. You will understand the clients’ needs and actively work with the Sales Managers and Account Managers to effectively build a suitable proposition of our products/services. - Market Analysis: Stay updated on industry trends, market developments, and competitor activities to identify new business opportunities. - Collaboration: Work closely with the sales team and other departments to ensure a seamless sales cycle and alignment of departments to deliver sales orders. This will include organising product demonstrations and organising meetings with agendas for the Sales management team to attend and ensure follow up actions are adhered to. Qualifications: • Bachelor's degree in any field. • Excellent communication and interpersonal skills. • Self-organised with the ability to run multiple projects at once. • Goal-oriented with a drive to succeed in a sales environment. • Ability to work independently and as part of a team. • Proficiency in Microsoft Office suite and CRM software. • Self-motivated learner, able to learn quickly in a fast-paced environment. • Prior experience in sales or customer service is advantageous but not essential. We are more interested in your attitude and experience than your academic profile, and welcome applicants from a wide range of backgrounds. Benefits: • Competitive salary with commission/bonus structure. • Comprehensive training and development programs. • Opportunities for career advancement and progression. • Private health insurance subject to successful completion of probation (6 months) • Dynamic and supportive work environment with a focus on work-life balance. • Free fruit, snacks and discounted in-office healthy meals (and some less healthy ones!) • Exceptional learning opportunities. You will be part of a fast-growing scale-up with a dynamic team, with the opportunity to learn from a highly talented group of people. • The opportunity to travel internationally on a regular basis. • On-site parking Application Process: If you are a proactive and ambitious individual looking to launch your career in sales, we invite you to apply for the Graduate Sales Executive position at Boost Inc. Please submit your CV and a cover letter outlining your qualifications and why you are interested in joining our team. We look forward to hearing from you!

About us Ackroyd Legal is an international law firm with its headquarters based in City of London. We are one of the fastest-growing law firms in the UK and are looking to recruit a highly ambitious Legal Sales Executive who is hungry to succeed and will match to our growth ambitions. We have an exciting year coming up with many opportunities to really make a name for yourself in one of the most respected industries in the world. Job spec Job Type: Full-time You will be focusing on the property sector, helping people purchase or sell their homes while building relationships with key property investors, development companies and housing associations. This is a telesales based role that will give hands-on experience in a fast-paced environment with many incentives on offer. You will be working with a young and driven team looking to make a real difference in the property market. The role will more closely involve having conversations with people that are ready to use a solicitor for their property transactions. There will be no cold calling involved as every single potential client has expressed an interest to use our legal service and you will be responsible for pushing them over the line. The right person for this role will maintain a professional attitude at all times and full ongoing training will be provided. About you - Experience working in sales and understanding the conveyancing process is desirable, but not essential - Answering inbound telesales enquiries and managing outbound new business - Track record of closing deals and showing success in similar roles - Confident, dynamic and an outside-of-the-box thinker - A self-starter with a positive can-do attitude and a true hunger for success - Understands the sales cycle and structure - Excellent English communication skills - Ability to work as part of a driven team Progression opportunities There will be plenty of opportunities to grow within your role and beyond. We are looking for the right person to progress into management within 2 years as the firm will undergo a number of positive changes and key partnership additions. The culture Many of our employees consider Ackroyd Legal as a fun and vibrant place to work. Our growth is aggressive and as such you will be part of a team that will be thinking on their feet and adapting smartly to changes and new opportunities. We do not operate as a typical law firm and as such have become a magnet for young and energetic lawyers looking to make a difference. We regularly arrange company wide incentives, staff outings and action packed activities evenings for all employees to attend. Hours Monday to Friday, 9:00am to 17:30pm Salary Realistic £30,000 to £45,000 OTE, including basic salary and commissions in Year 1 Location Aldgate, City of London HOW TO APPLY If this sounds like you, please send your CV for consideration