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Job Title: Customer Service Total Loss Claims Handler\n\nLocation: Liverpool\n\nSalary: £25,877 to £29,777 Plus up to £1,500 performance related bonus per annum, once established within your role\n\nJob Type: Permanent, Full Time\n\nWorking Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm, plus 1 in 5 Saturdays\n\nThe Total Loss department is a fast-paced and energetic department where no two days are the same. As a Total Loss Claims Handler, you will be responsible for assisting policyholders with their insurance claims and providing the highest standards of customer service, while ensuring that each incident is handled within appropriate time scales and professional manner.\n\nWhat you will be doing:\n\nProactively manage a portfolio of policyholder total loss claims through to settlement\nComplete thorough indemnity investigations out on all cases\nWork closely with the inhouse engineers to guarantee a fair settlement with the policy holder\nEnsure that all validated claims are processed within the agreed SLA`s\nProvide excellent customer service level expectations, taking ownership of all inbound communication\nShow attention to detail in the handling of insurance claims and provide chronological notes for the customer\nProvide affective communication to the policyholder of all claims decision and progression of insurance claims\nMaintain affective diary management to reduce settlement time\nExpertly assess policy indemnityWhat we're looking for:\n\nExcellent customer service skills\nNaturally empathetic and the ability to connect with people\nQuick fast paced problem-solving ability\nPositive can-do attitude\nGood IT skills and a confident communicator\nMotivated self-starter\nPassionate about working as part of a team\nHave the ability to make fast, informed decisions\nExcellent organizational and prioritization skills with a strong attention to detail\nThe Ability to deal with challenging customers and third-party insurersGrow with Acorn\n\nAt Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of £750 million in total value of insurance policies written in 2024.\n\nWe're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:\n\nWe run through walls for our customers and each other\nWe challenge the status quo\nWe succeed when we help those around us succeed\nWe decide quickly when the smart thing to do is use our judgementBenefits:\n\nA maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options\n24/7 mental health support & free counselling available\nGrow with us: Through career fairs, leadership programs, and learning on the go!\nFlexible benefits, including early access to salary via our internal platform\nHybrid working options to support work-life balance and individual needs\nRecognition awards, social events & moreOur Commitment to our colleague's:\n\nMindful Employer - championing mental health and wellbeing\nDisability Confident Level 1 & 2 - creating accessible, inclusive opportunities\nMenopause Friendly accredited - supporting every stage of life\nArmed Forces Covenant signatory - honoring those who serve\nArmed Forces Defense employer recognition scheme - Supporting those who serve\nGreat Places to Work 2024/25 - fostering an engaging and positive workplace culture\nBest Place to Work for Development - proud to be investing in people's future\nBest Place to Work for Women - breaking down barriers to women's career progressionIf you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn.\n\nA Few Things to Know Before You Apply\n\nWe're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:\n\nIf your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.\n\nVisa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.\nWe're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.Please click the APPLY button to submit your CV for this role.\n\nCandidates with experience or relevant job titles of: Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Case Handler, Customer Claims Handler, Insurance Claims Advisor, Claims Assistant may all be considered

Job Title: Customer Service Claims Handler\n\nLocation: Liverpool, Hybrid\n\nSalary: £26,937 to £29,781 Plus up to £1,500 performance related bonus per annum, once established within your role\n\nJob Type: Permanent, Full Time\n\nWorking Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm (on a rota basis), plus 1 in 5 Saturdays\n\nWhat you will be doing:\n\nIn first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding\nTo work as a team to proactively manage a portfolio of customer repair claims through to settlement\nTo ensure that complete and thorough indemnity investigations are carried out on all claims\nWork closely with suppliers to fulfil customers' needs during their claims journey\nUtilising our in-house engineers to assess whether the damage sustained is a repairable prospect\nAccurate payment to our customers and their representatives regarding claims settlement\nData integrity is key when keeping a record of all activity undertaken throughout the life of the customers claimWhat we're looking for:\n\nExcellent customer service skills\nNaturally empathetic and the ability to connect with people\nQuick fast paced problem-solving ability\nPositive can-do attitude\nPassionate about working as part of a team\nHave the ability to make fast, informed decisions\nExcellent organisational and prioritisation skills with a strong attention to detail\nHave a desire to develop skills and experience within the insurance industry.\nThe Ability to deal with challenging customers and third party insurersGrow with Acorn\n\nAt Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.\n\nWe're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:\n\nWe run through walls for our customers and each other\nWe challenge the status quo\nWe succeed when we help those around us succeed\nWe decide quickly when the smart thing to do is use our judgementBenefits:\n\nA maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options\n24/7 mental health support & free counselling available\nGrow with us: Through career fairs, leadership programs, and learning on the go!\nFlexible benefits, including early access to salary via our internal platform\nHybrid working options to support work-life balance and individual needs\nRecognition awards, social events & moreOur Commitment to our colleague's:\n\nThese aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:\n\nMindful Employer - championing mental health and wellbeing\nDisability Confident Level 1 & 2 - creating accessible, inclusive opportunities\nMenopause Friendly accredited - supporting every stage of life\nArmed Forces Covenant signatory - honouring those who serve\nArmed Forces Defence employer recognition scheme - Supporting those who serve\nGreat Places to Work 2024/25 - fostering an engaging and positive workplace culture\nBest Place to Work for Development - proud to be investing in people's future\nBest Place to Work for Women - breaking down barriers to women's career progressionIf you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn.\n\nA Few Things to Know Before You Apply\n\nWe're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:\n\nIf your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.\n\nVisa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.\nWe're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.Please click the APPLY button to submit your CV for this role.\n\nCandidates with experience or relevant job titles of; Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Insurance Claims Executive, Claims Account Manager may all be considered

New Business Account Handler Location: Lancing, West Sussex, BN15 8UW (Hybrid – minimum 3 days in the office) Contract Type: Permanent Hours: 35 hours per week Salary: £26,199 per annum, Band C, Level 3 About the Role We're excited to be recruiting for a confident and driven New Business Account

Location: FarehamSalary: £ DOE + commissionHours: Monday - Friday 8.Tuesday & Friday)Benefits:Ongoing training, 25 days holidays + bank hols (opportunity to buy more holiday), auto enrolment pension, great social team environmentAspire Jobs are working with a well-established and growing.

As a Commercial Account Handler you will accurately prepare quotations, renewals and endorsements. Previous experience gained from working as an Account Handler in a similar broking environment. You will effectively and efficiently administer and service the insurance requirements for potential and

A prominent insurance firm in the UK is seeking an experienced Professional Indemnity Account Handler to work in Liverpool or Manchester.This role involves providing clients with high-level service and expert advice while handling various responsibilities like policy documentation, risk improvement

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Account Handler within an insurance environment. Account Handler – Rainham, Kent | Up to £35,000 depending on experience.

AIPS Insurance are an independent and growing brokerage based in Mansfield, dedicated to providing expert advice and tailored insurance solutions to businesses across a wide range of sectors. Manage and grow a portfolio of commercial clients, ensuring their insurance needs are met. Provide expert ad

A leading insurance brokerage in Greater London is seeking an experienced Commercial Account Handler. This role involves managing client relationships, executing insurance arrangements, and ensuring compliance with industry regulations. The ideal candidate will have strong technical knowledge of Com

Join Our Friendly Team in Milton Keynes as an Insurance Account Handler. Ready for Your Next Big Career Move in Insurance?. We’ve got an exciting opportunity for you to become part of the UK’s largest independent insurance broker, right here in.

An established insurance brokerage in West Yorkshire is seeking an experienced Commercial Account Handler to support Account Executives and manage a diverse portfolio of clients. The candidate will provide technical broking support and maintain strong client relationships across various insurance pr

As a Commercial Insurance Account Handler, you'll play a key role in maintaining and strengthening long-standing client relationships, ensuring policies are handled accurately and professionally from start to finish. Your responsibilities as Commercial Insurance Account Handler. What we're looking f

Our client is looking for an experienced General Commercial Account Handler to manage client relationships, process policies, negotiate with insurers, and ensure compliance. Proven experience as a General Commercial Account Handler. Managing general commercial accounts and ensuring all client needs

A leading insurance firm is seeking a Senior Account Handler to join their team in London. Candidates should have at least 5 years of experience in commercial insurance, a solid understanding of general insurance principles, and strong negotiation skills. This full-time role involves providing excep

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Dealing with Insurance and Facultative Reinsurance Documentation on single and complex multi-million dollar layered risks.

A prominent insurance brokerage in Warrington is seeking an experienced SME Account Handler. A solid background in commercial insurance and strong communication skills are essential.

Job title: Commercial Schemes Account Handler. Our client, a well-established brokerage, is expanding their team and looking for a Commercial Schemes Account Handler. At least 2 years experience in commercial insurance, ideally working with schemes.

On behalf of our client, we’re looking for an experienced Account Handler to join their SME team. Proven background in account handling within commercial insurance. This role is all about supporting a wide mix of business clients, managing insurance portfolios, and delivering tailored solutions.

Do you have experience working in the.Support a designated client portfolio and act as the first point of contact.Build strong relationships with clients through phone and email, providing customer service and sales support.Proactively manage client queries and show initiative and entrepreneurial sp

A leading recruitment firm is seeking a Corporate Account Handler to join their high-performing corporate insurance team in Bristol. In this role, you will manage mid-sized commercial risks while supporting Account Executives, using Acturis to ensure efficiency in workflows. Ideal candidates will ha

We are currently working with a leading broker who due to growth are recruiting for a Corporate Commercial Account Handler. Liaise with the client management team to understand client’s business and insurance requirements. Identify potential improvements in client risk & insurance program design a

Previous experience as an Account Handler within commercial insurance is essential (ideally 3 years plus) with solid knowledge of all classes of commercial insurance including property, CAR, liabilities etc. Are you a Commercial Account Handler, with at least 3 years experience dealing with Property

A leading insurance recruitment firm seeks an experienced commercial account handler specializing in fleet and professional indemnity. Essential qualifications include prior broking experience and familiarity with insurance principles.

Commercial Insurance Account Handler. Professional development and full support towards insurance qualifications. A clear progression pathway into senior handling or Account Executive roles.

A recruitment agency in the UK seeks an experienced Insurance Account Handler in Sutton Coldfield to manage commercial insurance policies. Ideal candidates should have a solid background in commercial insurance, alongside strong communication and organizational skills.

Commercial Insurance Account Handler. Professional development and full support towards insurance qualifications. A clear progression pathway into senior handling or Account Executive roles.

An independent insurance group in London is seeking an Account Handler to manage client accounts effectively. Ideal candidates will have experience in the insurance industry, excellent communication skills, and the ability to work in a fast-paced environment.

A leading insurance group in the United Kingdom is seeking a Commercial Insurance Account Handler to support a designated client portfolio.

Senior Corporate Account Handler. Due to growth, they are now seeking an experienced Senior Corporate Account Handler to manage a portfolio of mid to large corporate risks. A minimum of 3+ years’ experience in large commercial or corporate insurance.

Commercial Insurance Account HandlerBrierley Hill£28,000 - £31,000 + Bonus & Benefits. Build your insurance career with real support and progression. You ll be handling new business, renewals and mid-term adjustments for a variety of commercial lines clients, giving you valuable hands‑on experie

A leading insurance recruitment agency in Lancashire is seeking an experienced Personal Lines Account Handler to manage a large portfolio of clients.

Job Title: Corporate Commercial Account Handler. Insurance Industry Sectors: Broker, Brokerage, Commercial Insurance. We are currently working with a leading global broker who due to expansion are recruiting for a Commercial Account Handler.

Insurance Account Handler | Wilmslow | Up to £32,000 | Office-Based. Get notified about new Account Handler jobs in. Experience in personal lines insurance (home and motor essential).

As an Account Handler you will deliver expert advice and exceptional service all round. Experience in the UK insurance market with knowledge of regulations and compliance. Familiarity with General Commercial insurance classes.

A leading insurance brokerage in Mayfair, London is seeking a Senior Account Handler to manage client accounts and drive relationships. The ideal candidate will have 2–3 years' experience in commercial insurance and excellent communication skills.

A leading Insurance brokerage in South West London is seeking an Insurance Account Handler. This hybrid role requires strong Insurance broking knowledge and experience with renewals.

A dynamic insurance company in London is seeking an experienced Account Handler to manage insurance products and client relationships. The candidate should have a solid background in Property Insurance and a strong grasp of the UK insurance market regulations.

The Role**As Senior Account Handler (large accounts), the role is focused on the meticulous administration, with strong attention to detail and deep technical knowledge, of complex, high-value accounts, utilising expertise in document production, complex tax schedules Lloyd’s and London market pra

An international insurance brokerage is seeking an Account Handler to join their Fintech team in Greater London. This is a great opportunity for those passionate about insurance and fintech, offering the chance to manage client portfolios and assist with business development within a collaborative t

We are looking for an Insurance Account Handler with renewals exposure to join the team and help service an existing book of business, the clients are very loyal and attracted by the excellent service and are made up of a variety of small and medium businesses. Have you been working in Personal Line

Bell Cornwall Recruitment is delighted to be working with a well-established insurance firm in Sutton Coldfield, currently looking to expand its team with an experienced Commercial Insurance Account Handler. If you're a skilled Insurance Account Handler within the commercial area and are ready for a

Our client is looking to add an experienced SME Account Handler to their team. This role involves managing e‑traded commercial insurance accounts, fostering strong client relationships, and supporting business growth, with opportunities to work with specialised schemes. Build and maintain strong c

A well-established insurance recruitment firm in London is seeking an experienced Commercial Insurance Account Handler for a fixed-term contract.

Senior Account Handler - Corporate & Commercial page is loaded## Senior Account Handler - Corporate & Commerciallocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R0016635Howden is a global insurance group with employee ownership at its heart. We are hiring an ex