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CPC PROJECT SERVICES - Construction Consultancy \n Quantity Surveyor / Project Surveyor \n Liverpool/Manchester (open to both) | Residential Team \n \n Looking to build a career, not just fill a role? \n If you want real project exposure, mentorship from experienced consultants, and a genuine path towards Senior QS and Employer's Agent status, this could be the next step you're looking for. \n \n We're looking for a Quantity Surveyor or Project Surveyor who's ready to get hands-on with cost and commercial management on complex residential schemes, and grow into a senior, client-facing role over time. \n \n We're growing our North West Residential team at CPC Project Services and we're doing it properly - not backfilling roles but investing in people we want to develop and keep. \n \n Why this role, why now? \n \n We've seen a major increase in project awards across a number of key residential frameworks, alongside new opportunities coming through our in-house Land & Partnerships team. \n \n In short: we've got the work, and we need the right people to help deliver it. \n \n You'll join a high-performing, close-knit residential team of 20+ professionals across our UK offices, working on projects that genuinely make a difference throughout the North West. \n \n We partner with some of the area's most prominent housing providers, delivering complex residential schemes within social housing, our core market, alongside Build-to-Rent (BTR), extra-care and supported living developments. \n \n Our live portfolio includes multiple large-scale contracts throughout the region, typically 100–150 units, with a strong focus on regeneration, affordable housing and the creation of sustainable, mixed-tenure communities. \n \n What you'll actually do - \n \n You'll be hands-on from day one, working alongside senior consultants and Employer's Agents on live residential schemes, and building towards taking on more of the following yourself: \n \n\n • Supporting early site due diligence assessments / viability reviews\n, • Contributing to technical detail review / risk register production\n, • Assisting with pre- and post-contract programme production, building your understanding of key milestones\n, • Cost estimate / plan production\n, • Supporting tender / procurement strategy advice and implementation\n, • Assisting with contract selection advice and negotiation\n, • Contract administration (JCT suites covering D&B, SBC, Intermediate and MW, in addition to Development Agreements)\n, • Building client relationships alongside senior colleagues — with a clear path towards leading those relationships yourself\n, • Supporting delivery: keeping schemes on time, on budget, to a high standard\n, • Learning from experienced consultants, with genuine support and mentoring to help you progress towards Senior QS / Employer's Agent status\n\n \n What we're looking for - \n \n\n • Working towards or recently achieved MRICS chartership\n, • Some exposure to housing is preferred — affordable housing is our ideal, but broader residential experience (apartments, mixed-tenure schemes, BTR) will also be considered\n, • Employer's Agent exposure isn't essential — we'll support you to build these skills, including chairing meetings and being client-facing, as you develop\n, • Keen, proactive, and genuinely interested in developing your commercial and client-facing skills\n, • Consultancy background is our preference, but we're equally open to client-side or main contractor QSs, provided you have some housing experience\n\n \n Why CPC? (and why people stay) - \n \n We're not your typical consultancy. \n\n • Employee-owned — you share in the success you help create\n, • Clear progression — not just talked about, actually delivered\n, • Real impact — your work is visible, valued and recognised\n, • Strong pipeline — meaningful projects that improve communities\n\n \n Our Managing Partner started here in 1993 and worked his way up. That tells you everything about what's possible here. \n \n With a clear plan to reach £100m by 2033, this is a company firmly on an exciting growth journey. \n \n What's in it for you - \n \n\n • Bonus scheme\n, • Private healthcare cover (including dental and optical) for you and your family\n, • Travel insurance, including winter sports\n, • Private pension scheme\n, • Hybrid and flexible working to support your lifestyle\n, • Full support with professional memberships and ongoing development\n\n \n Diversity, Inclusion and Opportunities - \n CPC is an equal opportunities and Disability Confident employer. We welcome applications from disabled individuals and are committed to providing opportunities for career development in an inclusive environment. \n \n Ready to take the next step? \n If you're looking for a role where you'll be trusted with real responsibility, given the autonomy to lead, and supported to progress rather than left waiting for it, we'd love to hear from you. \n \n Apply now, or get in touch for a confidential conversation to find out if this could be the right move for you. \n \n Polite notice to recruitment agencies: We are not seeking external recruitment support at this time. Speculative CVs will not be accepted and will not be considered a valid introduction.

Job Title: Customer Service Representative Location: Liverpool - Hybrid Salary: £26,938 - £28,609 plus up to £2,000 performance-related bonus Job Type: Permanent, Full Time Working Hours: Hybrid model with a minimum of 3 days in the office (but your welcome to come in more often if you wish!) including work-life balance meets flexibility with three rotating shift patterns Early Shift: 08:30am - 17:00pm Mid Shift: 9:00am - 17:30pm Late Shift: 10:00am - 18:30pmAbout the role An Exciting Opportunity to Kickstart Your Career in Insurance! Are you ready to join an amazing team where every day brings a new challenge and opportunity to grow? This is more than just a job - it's your chance to build a career, develop your skills, and be part of a high-energy, supportive environment that celebrates success. We're looking for a Customer Service Representative to join our thriving inbound contact centre, specializing in insurance - and we want YOU to be part of our journey! What you'll be doing Crushing Your Goals & KPIs: Every day, you'll have the chance to hit exciting targets and make a real impact on our team's success. As you grow and improve, so will your salary! Achieving Quality Excellence: Delivering fantastic service will be your superpower. You'll shine in call audits and always strive to meet our high-quality standards. Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You'll turn difficult situations around with your patience, empathy, and problem-solving skills. Handling Policy Queries & Changes: You'll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies. Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you'll go above and beyond to make their experience amazing. Being a Brand Ambassador: You'll proudly represent our brand and values, creating an exceptional experience for everyone you interact with.About you: Motivation & Drive: You're passionate about providing exceptional service, tackling challenges head-on, and continuously improving. Strong Communication Skills: You'll be on the phone and webchat - and you're great at explaining things clearly and making customers feel heard and valued. Empathy & Patience: You can handle tricky situations with grace and always put customers first, especially those who might need a little extra care. Goal-Orientated: You love a challenge and take pride in hitting your targets and achieving your personal best Attention to Detail: Accuracy matters - and you've got an eye for it when it comes to managing insurance policiesGrow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgementBenefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & moreA Few Things to Know Before You Apply: We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Account Manager, Customer Service Assistant may also be considered

Job Title: Renewals & Customer Service Representative Location: Liverpool / Hybrid Salary: £26,938 to £28,609 Plus up to £2,000 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours per week Monday to Friday 09:00am - 17:30pm (1 in 3 Saturdays 09:00am - 17:30pm) About the Role: The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What you will be doing: Quoting and closing new business enquiries Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive mannerWhat we're looking for: Somebody who will run through walls for our customers Prepared to challenge the status quo Be prepared to succeed together as a team player Smart decision maker Clear and effective communication skills Ability to assist with clients of all ages and backgrounds Excellent organisational skills and ability to prioritise work Strong literacy & numeracy skills Ability to develop relationships from scratch Excellent telephone mannerAbout Acorn Insurance: With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services Network of internal qualified mental health first aiders are available to provide support to colleagues.Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Renewals Specialist, Insurance Renewals Representative, Customer Success & Renewals Specialist, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Client Retention Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Customer Service Representative may also be considered for this role

Job Title: Sales & Customer Service RepresentativeLocation: FormbySalary: £26,938 - £28,609 per annum Plus up to £2,000 performance related bonus per annum, once established within your roleJob Type: Full Time, PermanentWorking Hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm.The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture.The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers.What you will be doing:Quoting and closing new or renewal business enquiresBuilding and maintaining long-standing client relationshipsAmending customer policies, payments and schedulesRetaining existing clients at renewalSupporting customers with existing policy amendmentsWorking towards individual and team targetsProviding excellent rapport building skills.Handling sensitive information and following data protection principlesAdhering to strict FCA guidelinesProviding a professional service and promoting our brand in a positive mannerWe are looking for colleagues who are:As well as a passion for the job, below are the skills we are looking for to be successful in the role:A positive 'can do' attitudeExcellent verbal and written communication skillsGreat listening skillsHigh level of accuracy and attention to detailGood problem solverAbility to work in a fast-paced environmentAbility to multi-task and manage time effectivelyBe able to demonstrate patience and empathyExcellent customer service skills, incorporating a confident and polite telephone mannerPrevious Insurance or Financial Services Industry ExperienceGrow with Acorn:At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:We run through walls for our customers and each otherWe challenge the status quoWe succeed when we help those around us succeedWe decide quickly when the smart thing to do is use our judgementBenefits:35 days' holiday (including bank holidays) with additional buy/sell options24/7 mental health support & free counselling availableGrow with us: Through career fairs, leadership programs, and learning on the go!Flexible benefits, including early access to salary via our internal platformHybrid working options to support work-life balance and individual needsRecognition awards, social events & moreOur Commitment to our colleagues:These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:Mindful Employer - championing mental health and well-beingDisability Confident Level 1 & 2 - creating accessible, inclusive opportunitiesMenopause Friendly accredited - supporting every stage of lifeArmed Forces Covenant signatory - honouring those who serveGreat Places to Work 2024/25 - fostering an engaging and positive workplace cultureBest Place to Work for Development - proud to be investing in people's futureBest Place to Work for Women - breaking down barriers to women's career progressionA Few Things to Know Before You Apply:We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.Visa RequirementsBecause our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.We're Here to Support YouWe're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.Please click the APPLY button to submit your CV for this role.Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Account Manager, Customer Service Assistant may also be considered.TPBN1_UKTJ

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. As Associate Director you lead customer innovation engagements end to end - from challenge framing and executive workshops through prototype direction, evidence and the decision that follows. You are the customer’s strategic contact throughout and a trusted advisor to their senior leadership, bridging the gap between business problems, research insight and tangible concepts people can test. This is a design-leadership and consulting role, not an engineering one. Practical AI fluency is essential - a point of view on how AI reshapes what we design, and enough understanding of agentic systems to direct credible prototypes - but you do not need to be the deepest engineer in the room. You are composedinambiguity, create just enough structure to movefastand help a complementary team do its best work. Thecustomerjourney. Shape the brief, engagement arc and success measures with the customer and account team; connect immersion, co-design, workshops, build,testand post-Lab follow-through. Executive momentum. Lead CIOs, CTOs, COOs and their leadership teams through ambiguity, constructivechallengeand the decisionsrequiredto move. The opportunity frame. Translate business priorities, user needs and operational realities into a precise opportunity, a credible valuehypothesisand an actionable design challenge. The human-AI system. Define what people, agents and systems each know,decideand do - handoffs, exceptions,controland accountability. The build and the test. Set fidelity, medium and AI approach; direct creative technologists, designers,researchersand engineers through focused build cycles; define the evidence before the test using research, realistic scenarios, syntheticpersonasand system evaluation. The decision. Connect challenge,evidenceand recommendation to an owned next step - sprint, pilot, transformationinitiativeor deliberate stop. Whatrepeats. Turn validated work into reusable methods, patterns, components, prompts, agent states, policies, evaluationsetsand reference builds. The practice. Build complementary strengths across design, consulting,AIand business strategy rather than one profile; set the quality bar and coach; keeproughly 10 percentof capacity for moonshots in human-AI collaboration, embodiedAIand adaptive interfaces. You own the whole engagement, not every artifact: its intellectual and experiential quality, the senior customerrelationshipand the path from Lab activity to durable business value. Youown engagement architecture and outcomes. Customer journey, design direction, prioritization, prototype intent, validation plan, executive decision moments and the post-Lab path. The Senior Creative Technologist owns hands-on making. Assigned prototypes, interaction artifacts, technical exploration, testingevidenceand implementation-ready handoff, workingtodirection from you and the Director. On smaller engagements they carry the day-to-day customer relationship within that direction. Engineering,accountand Lab operations own their domains. Engineering leadsownproduction architecture, security,integrationand deployment; you connect business intent and the intended experience to technical delivery. Account, industry and alliance teams bring opportunity context, domainexpertise,relationshipsand commercial follow-through. Scheduling, hospitality, AV,safetyand equipment sit with Lab operations. Engagements end with evidence and an owned executive decision, not just satisfaction; what is built traces to a customer priority and a plausible source of value; validated opportunities move into funded sprints, pilots or programs; patterns and assets compound across Lab teams, industries and customers. Education. Bachelor's degree in design, HCI, business, engineering, computer science, architecture or a related field, or equivalent practical experience. Experience. 10+ years in design,innovationor consulting, including 3+ years leading multidisciplinary teams and owning senior customer or executive relationships. Portfolio. Case studies of engagements you led end to end: the challenge, how you framed it, what was prototyped and tested, and the decision or outcome it produced. Language. Business-level fluency in English. Executive presence and facilitation. Confidence leading senior customers through ambiguity, co-design, constructivechallengeand consequential decisions. Business acumen and consulting judgment. The ability to read enterprise priorities, frame opportunity and connect value,feasibilityand a practical route to action - going beyond strategy into live implementation. Human-centered design leadership. Significant experienceleading service, product, experience or innovation work from research and framing through validation and outcome. End-to-end engagement leadership. Experience shaping and running complex customer workshops, Labengagementsor consulting programs, not justfacilitatingisolated sessions. AIopportunityfluency. Enough understanding of generative and agentic systems to spot meaningful possibilities, challengeassumptionsand direct credible prototypes. Multidisciplinary direction. Experience aligning designers, creative technologists, researchers, engineers, industryexpertsand commercial teams around one outcome, and the curiosity to keep learning without a fixed playbook. Advanced degree. Master's degree or MBA in design, HCI, innovation,businessora relatedfield. Consultancy or lab background. Time in a design consultancy, innovation lab, productstudioor creative agency, repeatedly moving ambiguous customer challenges into actionable opportunities. Global and cross-industry exposure. Senior stakeholders across sectors such as financial services, insurance, manufacturing, retail,travelor government, ideally in more than one geography. Working toolkit. Figma,FigJamor Miro; workshop and design-sprint facilitation methods; generative AI tools for research synthesis and concept exploration. Prototype andgovernancefamiliarity. Digital,spatialor physical prototyping and the enterprise considerations around responsible AI adoption - governance,riskand model evaluation. Business development. Experience shaping proposals, pitches and thought leadership with account and industry teams. Mobility. Willingness to travel to customer sites and Lab locations as engagements require. The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The #J-18808-Ljbffr

Acquired by Believe in 2023, Sentric is an independent music publisher servicing self-releasing songwriters and disrupting traditional publishing with fair, transparent deals. We recently launched Believe Music Publishing, offering premium services from publishing administration to tailored publishing deals. Together, we empower a diverse client base of artists, songwriters, record labels, and catalogue owners to collect the royalties they deserve. With intuitive technology and a people-first approach, we’ve built a team of over 160 publishing experts worldwide, including more than 15 Sync specialists across North America and Europe, and dedicated teams in Creative, Revenue Optimisation, Royalties, Legal, and Copyright. Believe is a global artist development company. We empower local artists, labels and publishers to grow their audiences at each stage of their careers with expertise, respect, fairness and transparency. Operating in 50+ countries, with more than 2,000 employees, Believe offers a full range of services including audience development, publishing, marketing and distribution, with a tailor‑made approach to fit any artist, label or publisher. Believe champions independence and innovation through a unique model that combines local expertise with a global tech platform, delivering exclusive solutions for artists to promote and monetise their music thanks to strategic partnerships with leading global digital service providers. With a leading portfolio of brands that includes Nuclear Blast, naïve, TuneCore, Groove Attack, Sentric, AllPoints and Byond, Believe artists generated more than 800 billion streams worldwide in 2024 across all genres, and were recognised with more than 70 leading industry awards. Believe is a simplified joint‑stock company under French law. Learn more at www.believe.com At Sentric, we're on a mission to give artists the fairest deal in the music industry. We're looking for a talented Software Engineer to join our product engineering team, working out of our head office in the centre of Liverpool. We wholeheartedly embrace our core values of Honesty, Originality, Progression, and Kindness as guiding principles in our professional journey, and we're seeking people who share them. You'll play a key role in designing, developing, and deploying solutions that directly and positively impact artists and the music industry. You'll work across a modern stack including C#, TypeScript, ReactJS, RDBMS (MySQL), and AWS. This role also sits within a team that's actively shaping how we build software with AI. We've adopted a structured approach to AI-augmented development, including agentic coding tools such as GitHub Copilot and Claude Code, and we're looking for someone curious and thoughtful about how these tools change (and don't change) good, ethical engineering practice. • Design, build, and maintain scalable, secure, and performant user-facing and/or back-end systems, • Contribute to technical strategy and architectural decisions, always with a focus on tangible business outcomes, • Build secure APIs and integrate with third‑party services and platforms, • Work within our approved AI tooling and practices, including agentic workflows (GitHub Copilot, Claude Code), applying good judgement on where AI assistance speeds up delivery and where it doesn't, • Maintain clear ownership and accountability over AI‑assisted contributions, including attribution and review practices for agent‑generated code, • Champion quality, observability, and resilience across everything you ship, • Collaborate closely with your squad and wider stakeholders, taking full ownership of your deliverables, • Share your knowledge, mentoring colleagues and helping shape our evolving engineering practices, including how we use AI responsibly We're Looking for Someone With • Proven product engineering experience, ideally including C#, TypeScript, ReactJS, or similar, • A solid understanding of relational databases and cloud platforms (AWS), • Hands‑on experience with, or genuine curiosity about, AI‑assisted development and agentic coding tools, • Excellent communication and collaboration skills, • A pragmatic, principled approach to quality and continuous improvement, • Experience running .NET applications in AWS, • Experience with the CWR standard, • Familiarity with the music publishing industry, • Experience establishing or contributing to team practices around AI‑assisted engineering (tooling choices, review standards, responsible use), • Right to work in the UK, • Ability to work on-site at the Liverpool office (hybrid role), • The opportunity to make a real, positive difference in the music industry, • A competitive salary and benefits package, • A supportive, inclusive environment that values diversity, • Flexible, hybrid working arrangements, • Real investment in your professional development, including in how you work with modern AI tooling Working at Believe means having individual and collective impact in a fast-growing company! At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry. We need teams that truly reflect the diversity of our clients: our international presence is an inspiring and enriching work environment for each one of us, with daily opportunities to connect with our colleagues all over the world. We have two hearts at Believe - our People and our Artists. We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our Believers with the best environment to thrive. • 25 days annual leave increasing with length of service (28 days at 3 years, 30 days at 5 years), • 1 day off for your birthday, • 1 day off to move house each year, • Hybrid working policy, • Salary sacrifice pension with matched employer contributions up to 10%, • Life Assurance and Group Income Protection Plan, • Optional Private Medical Insurance (BIK), • Enhanced Employee Assistance Programme, • Access to Eutelmed, a digital mental health and well‑being platform offering sessions with experienced psychologists, • Tailor‑made training and coaching programme, • Ambassador programme: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet. Believe / Believe Music Publishing / Sentric Music strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio‑economic status, age, marital or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies. This role is based in Liverpool. You must have the right to work in the UK otherwise your application will not be considered. What Is Music Publishing? #J-18808-Ljbffr

SENIOR PROPERTY MANAGER • Rendall & Rittner competitive Hybrid -South Coast ROLE OVERVIEW You will take ownership of a South Coast portfolio spanning three residential developments and 452 homes across Portsmouth, Hythe and Southampton. This is a visible, relationship led role where youll be the trusted point of contact for residents, client stakeholders and onsite teams, ensuring homes are safe, services are seamless and communities thrive. Operating in a hybrid pattern, youll typically spend one day a week office based, with the remainder of your time split between site visits across your developments and working from home to plan, prioritise and deliver. Youll lead and support onsite staff, drive operational excellence, and manage budgets and compliance with a calm, hands-on approach. ROLE EXPECTATIONS Most days youll be prioritising resident requests, coordinating contractors and on-site staff, reviewing compliance actions and keeping service charge budgets on track. Youll be on site regularly across Portsmouth, Hythe and Southampton to inspect buildings, meet stakeholders and resolve issues, with structured time set aside for planning, reporting and client updates. WHAT SUCCESS LOOKS LIKE • Residents, client stakeholders and on-site teams trust you and know where they stand, thanks to clear, proactive communication., • Buildings are safe, compliant and well-presented, with actions from inspections closed out promptly and documented., • Budgets are well managed, variances are explained early and service charge integrity is maintained throughout the year., • Planned and reactive works are delivered on time and on budget, with visible improvements across the portfolio., • On-site staff are supported, coached and performing effectively, with clear objectives and feedback., • Risks are identified early and mitigated, with robust records, transparent reporting and no compliance surprises. HOW YOU'LL SPEND MOST OF YOUR TIME • Visiting sites across Portsmouth, Hythe and Southampton to carry out inspections, meet residents and oversee standards., • Leading and supporting on-site staff, setting priorities, coordinating workloads and ensuring consistent service delivery., • Managing service charge budgets, monitoring spend, approving invoices and preparing reports for clients., • Planning and delivering maintenance, compliance and health and safety actions, engaging and managing contractors., • Handling resident enquiries and complaints, resolving issues swiftly and communicating outcomes clearly., • Preparing client updates, minutes and action plans, and tracking progress against portfolio KPIs. WHO THIS ROLE IS FOR • Youre a proactive, people-focused property manager who thrives in a fast-moving, multi-site environment., • You balance on the ground visibility with organised, detail led administration and follow through., • Youre confident leading on site teams and holding contractors to account for quality, safety and value., • You communicate clearly, manage expectations well and build trusted relationships with residents and clients., • You take ownership, make sound decisions and stay calm under pressure. EXPERIENCE THAT HELPS • Managing leasehold residential developments, including budget setting, service charge management and year-end processes., • Delivering major works and planned maintenance, with knowledge of section 20 consultation and vendor management., • Strong grasp of health and safety, building compliance and risk assessments in residential settings., • Leading or coordinating onsite staff and concierge/estate teams to consistent standards., • Working across South Coast portfolios with regular travel and diary management to balance site and office time. WHAT WE OFFER • Competitive salary, aligned to experience, • Discretionary bonus, • 25 days holiday plus bank holidays, • Private medical insurance, life assurance and enhanced family leave, • Fully funded training and professional development, • Paid sabbaticals as a loyalty reward, • Pension scheme and employee assistance programme, • Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE • Initial conversation with our talent team, • Interview focused on your approach to multi-site portfolio management, resident and client communication, budget control, compliance leadership and scenario-based problem solving We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. JBRP1_UKTJ

A reputable insurance firm located in Liverpool is seeking a Household Sales & Renewals Agent.

The Insurance Sales Agent role is a fast‑paced, customer‑focused sales position, working in a friendly, target‑driven inbound sales environment where teamwork and positivity are part of the company culture.

The Acorn Group in Liverpool is seeking an Insurance Sales Agent to join their vibrant and customer-focused team.This role involves quoting and closing business enquiries while providing exceptional customer service.Applicants should possess insurance industry experience and excellent communication

Acorn Insurance, part of the Acorn Group, is recruiting for an Insurance Sales Agent in Liverpool.Responsibilities include quoting, renewing, and amendments, building lasting client relationships, and achieving team targets within a fast-paced inbound sales environment.

The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer servi

Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Account Manager, Customer Service Assistant may also be considered. The Insurance Sales Agent position will demand the very be

Job Title: Customer Service Representative Location: Liverpool - Hybrid Salary: £26,938 - £28,609 plus up to £2,000 performance-related bonus Job Type: Permanent, Full Time Working Hours: Hybrid model with a minimum of 3 days in the office (but your welcome to come in more often if you wish!) including work-life balance meets flexibility with three rotating shift patterns Early Shift: 08:30am - 17:00pm Mid Shift: 9:00am - 17:30pm Late Shift: 10:00am - 18:30pmAbout the role An Exciting Opportunity to Kickstart Your Career in Insurance! Are you ready to join an amazing team where every day brings a new challenge and opportunity to grow? This is more than just a job - it's your chance to build a career, develop your skills, and be part of a high-energy, supportive environment that celebrates success. We're looking for a Customer Service Representative to join our thriving inbound contact centre, specializing in insurance - and we want YOU to be part of our journey! What you'll be doing Crushing Your Goals & KPIs: Every day, you'll have the chance to hit exciting targets and make a real impact on our team's success. As you grow and improve, so will your salary! Achieving Quality Excellence: Delivering fantastic service will be your superpower. You'll shine in call audits and always strive to meet our high-quality standards. Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You'll turn difficult situations around with your patience, empathy, and problem-solving skills. Handling Policy Queries & Changes: You'll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies. Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you'll go above and beyond to make their experience amazing. Being a Brand Ambassador: You'll proudly represent our brand and values, creating an exceptional experience for everyone you interact with.About you: Motivation & Drive: You're passionate about providing exceptional service, tackling challenges head-on, and continuously improving. Strong Communication Skills: You'll be on the phone and webchat - and you're great at explaining things clearly and making customers feel heard and valued. Empathy & Patience: You can handle tricky situations with grace and always put customers first, especially those who might need a little extra care. Goal-Orientated: You love a challenge and take pride in hitting your targets and achieving your personal best Attention to Detail: Accuracy matters - and you've got an eye for it when it comes to managing insurance policiesGrow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgementBenefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & moreA Few Things to Know Before You Apply: We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Account Manager, Customer Service Assistant may also be considered

Job Title: Sales & Customer Service Representative Location: Liverpool, Hybrid Salary: £26,938 - £28,609 per annum Plus up to £2,000 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm. The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Quoting and closing new or renewal business enquires Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills. Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive mannerWe are looking for colleagues who are: As well as a passion for the job, below are the skills we are looking for to be successful in the role: A positive "can do" attitude Excellent verbal and written communication skills Great listening skills High level of accuracy and attention to detail Good problem solver Ability to work in a fast-paced environment Ability to multi-task and manage time effectively Be able to demonstrate patience and empathy Excellent customer service skills, incorporating a confident and polite telephone manner Previous Insurance or Financial Services Industry ExperienceGrow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgementBenefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & moreOur Commitment to our colleagues: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and well-being Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progressionA Few Things to Know Before You Apply: We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Account Manager, Customer Service Assistant may also be considered

Job Title: Sales & Customer Service Representative Location: Formby Salary: £26,938 - £28,609 per annum Plus up to £2,000 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm. The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Quoting and closing new or renewal business enquires Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills. Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive mannerWe are looking for colleagues who are: As well as a passion for the job, below are the skills we are looking for to be successful in the role: A positive "can do" attitude Excellent verbal and written communication skills Great listening skills High level of accuracy and attention to detail Good problem solver Ability to work in a fast-paced environment Ability to multi-task and manage time effectively Be able to demonstrate patience and empathy Excellent customer service skills, incorporating a confident and polite telephone manner Previous Insurance or Financial Services Industry ExperienceGrow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgementBenefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & moreOur Commitment to our colleagues: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and well-being Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progressionA Few Things to Know Before You Apply: We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Account Manager, Customer Service Assistant may also be considered

Job Title: Renewals & Customer Service Representative Location: Liverpool / Hybrid Salary: £26,938 to £28,609 Plus up to £2,000 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours per week Monday to Friday 09:00am - 17:30pm (1 in 3 Saturdays 09:00am - 17:30pm) About the Role: The Insurance Renewals Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture, the Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. If you are a self-motivated individual who can build rapport with people from all backgrounds this could be an excellent opportunity for you to join an established Insurance company within the heart of Liverpool City Centre. Through full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business and service our customers with all complex queries. What you will be doing: Quoting and closing new business enquiries Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive mannerWhat we're looking for: Somebody who will run through walls for our customers Prepared to challenge the status quo Be prepared to succeed together as a team player Smart decision maker Clear and effective communication skills Ability to assist with clients of all ages and backgrounds Excellent organisational skills and ability to prioritise work Strong literacy & numeracy skills Ability to develop relationships from scratch Excellent telephone mannerAbout Acorn Insurance: With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover. At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us. We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day. The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025. Wellbeing: Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays) Enhanced paternity pay and 16 weeks full maternity pay. Colleague Assistance programme offers a suite of wellbeing services Network of internal qualified mental health first aiders are available to provide support to colleagues.Financial: A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner Ability to access your earnings before payday via Dayforce Wallet. Company pension scheme Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period. Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice. Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.Reward, Recognition and Culture: Long Service Award paid on 5,10- and 15-years' service A reward and recognition hub to celebrate and reward colleagues and peers. Consistent and engaging company events including company awards, competitions and charity fundraisers. Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Renewals Specialist, Insurance Renewals Representative, Customer Success & Renewals Specialist, Client Services Specialist, Customer Success Specialist, Customer Experience Associate, Client Retention Specialist, Account Renewal Coordinator, Customer Support Agent, Customer Success Coordinator, Customer Service Representative may also be considered for this role