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Freightserve recruitment are looking for an Operations Excellence Manager for a well-established Courier / Logistics company based in the Heathrow area.\n\nThe Operational Excellence Manager is responsible for the design, compliance, and continuous improvement of the operational framework. This role focuses on continuous improvement, administration/documentation, process development and cost control to ensure operational excellence and compliance. This role also encompasses all elements of facilities maintenance, including plant and equipment.\n\nThe role has organisation- wide impact through ownership of operational processes and procedures, standardisation, and compliance/governance. It supports service delivery by providing clear processes & procedures, effective onboarding, skills development, and robust documentation.\n\nKey Responsibilities\n\n * Be the Voice of Operations and the Operations Champion throughout the business alongside the Operations Manager.\n\n * Responsibility for warehouse health, procurement, KPI’s and operational performance.\n\n * Responsibility for disaster recovery planning which is regularly reviewed and tested\n\n * Lead the operational forecasting process using the sales forecast and customer schedules to predict requirements accurately.\n\n * Monitor forecast accuracy and prepare scenarios for volume fluctuations.\n\n * Analyse and optimise shift patterns to ensure operational coverage and cost-effective workforce utilisation.\n\n * Review and enhance productivity levels throughout the UK warehouse, identifying opportunities for improvement.\n\n * Identify the most operational and cost-efficient movement across all modes of transport\n\n * Analyse data to support smarter, faster, and more efficient decision-making.\n\n * Work alongside operational managers to drive performance against KPIs and service levels.\n\n * Develop, review, and maintain Standard Operating Procedures (SOPs), operational processes and frameworks.\n\nOperational Coordination\n\n * Oversee the flow of parcels through the facility, ensuring accuracy, compliance, and timely throughput.\n\n * Collaborate with internal departments to manage risks such as delays, capacity constraints, or client changes.\n\n * Identify operational bottlenecks/constraints and build suitable mitigation plans.\n\nAudit and Regulatory Compliance\n\n * Plan, conduct, and oversee internal and external audits to ensure adherence to regulatory, contractual and organisational standards.\n\n * Support teams with any remedial actions in response to audits.\n\n * Liaise with governmental and regulatory bodies together with external consultants, to support the Head of Legal and various teams in managing their compliance aspects across the business.\n\n * Training matrix\n\n * Overall responsibility for relationships with regulatory bodies and external consultants i.e. CAA, HMRC Border Force, MOU, Trading Standards etc\n\nCustoms Clearance, Civil Aviation Authority and Contractual Agreements\n\n * Audit MOU customs clearance processes and procedures, ensuring all requirements are met effectively and efficiently.\n\n * Support with Civil Aviation Authority compliance requirements such as clearance checks on employees.\n\n * Support the Head of Legal in cascading key contractual requirements to relevant departments.\n\nHealth and Safety Compliance:\n\n * Ensure the organisation is aware of and complies with UK Health and Safety laws and guidelines in conjunction with an external Health and Safety consultant.\n\nCost Control\n\n * Responsibility for the operations budget & operations/warehouse P&L\n\n * Analyse and optimise shift patterns to ensure operational coverage and cost-effective workforce utilisation.\n\nSecurity\n\n * Develop and implement security processes and procedures.\n\nAs an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Client Services Executive – Apparel\n\nLocation: Hammersmith, London | Salary: circa £27k + Full Training | Full-Time | Office-Based (Some WFH after full training)\nPerfect for college leavers or graduates | Full training provided\n\nAbout the Company\n\nA leading London-based apparel design business, creating high-quality bespoke uniforms and garments for some of the world’s most prestigious brands. Known for innovation, craftsmanship, and exceptional client service, the business delivers work on high-profile projects and global events.\n\nJoin a small, dynamic team where creativity, attention to detail, and client excellence are at the heart of every project.\n\nAbout the Role\n\nWe are seeking a proactive Client Services Executive to support Account Managers.\n\nThis role is ideal for college leavers or graduates who have:\n\n * Some customer service experience\n\n * Academic or practical experience in apparel, fashion, or textiles\n\nKey responsibilities:\n\n * Client communication via phone, email, and reports\n\n * Order management & stock control\n\n * Coordination of bespoke garments (embroidery, tagging, customisation)\n\n * Logistics & shipment tracking\n\n * Admin & operational support across office and remote teams\n\nOffice-based initially, with flexible home working after full training.\n\nSkills & Competencies\n\n * Strong communication and relationship-building skills\n\n * Interest in apparel, fashion, or textiles\n\n * Confident using technology and learning new systems\n\n * Highly organised with attention to detail\n\n * Proactive, collaborative, and positive\n\n * Suitable for graduates or early-career candidates\n\nWhy You’ll Love It\n\n * Work on high-profile, prestigious projects\n\n * Full training and career development\n\n * Fast-paced, creative, and supportive environment\n\n * Clear career progression into client services and account management\n\n * Hybrid working available after training\n\n * Beautiful West London offices

Compliance & Planning Officer\n\n£32,732\n\nFull Time\n\nPermanent \n\nMon – Friday – 40 hour week - Hybrid working\n\nAbout Lampton Group\n\nLampton Group was established by the London Borough of Hounslow in 2012 with the objective of trading local authority functions in order to generate financial surpluses and return those to the council. \n\nWe are established as a business that has a social heart with a commercial head that delivers outstanding services across the Borough. We are made up of five distinct service business areas:\n\nAbout the Job\n\nTo work with internal and external supply chain partners to ensure that all works are carried out in accordance with Lampton Services requirements, and statutory obligations. You will plan and coordinate compliance works within agreed timescales.\n\nThe role will support the management team to provide up-to-date reporting information for Lampton Homes and LBH reporting on healthy homes, KPI’s, risks, challenges and successes. \n\nUndertake the work planning function for a group of maintenance operatives utilising a range of IT systems to ensure that all appointed jobs are carried out on time and that there are effective communications with customers.\n\nWork collaboratively with all stakeholders to deliver a safe environment for all customers \n\nCarry out other administrative and data handling functions as instructed by the Supervisor, including updating all systems information, addressing queries from the Customer Service Centre. This list is not exhausted of all duties and responsibilities\n\nKey Responsibilities: -\n\nMonitor and plan servicing programmes and planned works relating to statutory health and safety compliance ensure they are delivered on time and to the required standards ensuring that all necessary paperwork is always in place, including corresponding to residence with findings from the report from the surveyors\nPlan, coordinate and arrange all works having due regard to LS and LBH contractual obligations and administer such work in a spirit of mutual co-operation and trust. \nMonitor relevant contractors and operatives to ensure delivery against timescales, specifications, \nResponsible for verification of works completed. Oversee and arranging a programme of post inspections to confirm identified works have been completed in line with suppliers' contractual agreements\nIdentify opportunities to enhance operational performance and customer excellence through continuous improvement of processes, procedures and systems.\nEnsure accurate and timely completion of all paperwork/electronic updates are received and logged. Review and respond to contractors’ applications for payment, in accordance with contract conditions. \nEnsure all completed works is recorded and available for upload into the client’s management system\nEngage with residents to seek their views, use feedback to ensure continual improvement and high levels of customer satisfaction.\nTo display a high level of customer care when dealing with enquiries from tenants and leaseholders and contribute positively towards a high-quality customer focused service. Administrate Leaseholder consultation where required \nThese duties and responsibilities should be regarded as neither exclusive nor exhaustive as the post holder may be required to undertake other reasonably determined duties and responsibilities within the company, commensurate with the grading of the post, without changing the general character of the post.\nEnsure you remain up to date with all relevant compliance and mandatory training that will enable you to fulfil the requirements of your role.\n\nPrevious Experience and Skills Required:\n\nNVQ level 2/3 \n\nGSCE’s grade A to D\n\nBuilding safety qualification\n\nDesired:\n\nExperience of collaborative working with colleagues to monitor and develop services and deliver change\nPrevious experience of working in a Social Housing Repairs environment is desirable. \nAnalytical and logical skills with excellent problem solving\nGood level of numeracy, literacy, written, oral and communication skills \nExperience of working within a customer facing role, delivering an outstanding customer experience\n\nIn return Lampton Group will offer you: \n\nWe offer annual pay reviews and incremental pay increases\n23 days holiday allowance, plus bank holidays\nFree gym membership \nEnhanced Maternity and Paternity leave and Pension Scheme \nExclusive Discounts - save with Lampton Rewards and EE mobile offers\nStaff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers\nSustainability Perks - cycle to work and electric car salary sacrifice scheme\nCareer Growth – CPD training, structured development, and leadership opportunities\n\nDue to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. \n\nDiversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

Groundworker\n\nBased in Feltham\n\nFull Time\n\nPermanent\n\n£36,627 + van & fuel card\n\n40 Hours – Mon -Friday 7.30am – 4.00pm\n\nAbout Lampton Services\n\nLampton Services is a division of the Lampton Group of companies, a Local Authority Trading Company wholly owned by the London Borough of Hounslow (LBH). The business is split into three distinct entities, Recycle 360, Greenspace 360 and Coalo. \n\nAbout The Role;-\n\nTo provide a high quality, customer and quality focused service, delivering a range of ground works activities commensurate within our repairs department to the London Borough of Hounslow\n\nTo always understand and comply with all Health and safety regulations and company policies.\n\nKey Responsibilities and Duties:\n\nMajority of external works.\nDig, excavate and remove spoil.\nCut out tree roots where necessary and replace base and paving.\nBasic shuttering work to form steps and paving. \nSlab including sub-base work.\nUndertake basic level of brickwork.\nInstal fencing including digging out, removing and replacing.\nDelivering/collecting of parts for rework jobs.\nRemoving waste from site.\nGeneral labouring duties, as required.General\n\nDisplay a high level of customer care when dealing with tenants and leaseholders and contribute positively towards a high-quality customer focused service. \nWork in a safe, clean and tidy manner ensuring minimal disruption to residents during the programmes of work, removing material, debris and tools from site. This includes ensuring essential utilities/facilities are maintained.\nUnderstand and comply with all Health and safety regulations and company policies\nResponsible for managing an imprest stock and ensuring materials required for daily runs of works are collected in advance to avoid unnecessary delays.\nEnsure accurate and timely completion of all paperwork/electronic updates including timesheets within agreed timescales.\nAs required, to work on other work streams within the repairs team. This includes working to competing deadlines, moving jobs at short notice ensuring properties are left in a safe and tidy manner.\n Able to work alone and in pairs and be able to use own initiative with minimum supervision.\nBe able to drive and hold a full driving licence.\nResponsible for a company vehicle/own vehicle that transports tools and materials. This includes cleanliness, regular vehicle checks on company vans and services and maintenance of own vehicle(s), if applicable, used for work including driving licenses and business vehicle insurances.\nUse of basic tools commensurate with the work and ensure tools provided are checked regularly to ensure they remain safe and fit for purpose.\nTo follow all reasonable management requests\nEnsure you remain up to date with all relevant compliance and mandatory training that will enable you to fulfil your role's requirements.\n\nThis is not an exhaustive list.\n\nEducation & Qualifications Required:\n\nApprenticeship / City & Guilds / NVQ 2-3 equivalent relevant experience. \nPrevious experience in a labouring role.\nPrevious experience of working in a Social Housing Repairs environment is desirable.\nGood level of numeracy, literacy, written, oral and communication skills. \nExperience of working within a customer facing role, delivering an outstanding customer experience.\n\nIn return Lampton Group will offer you\n\n24 days holiday allowance, plus bank holidays\nFree gym membership \nLampton Rewards - discounts and offers from top brands and services\nEE rewards - 20% off phone, sim and mobile broadband\nEnhanced Maternity and Paternity leave \nPension Scheme \nStaff wellbeing services, including access to online GP, occupational health and EAP\nFlu Jabs \nEye care vouchers and support towards glasses \nCycle to work scheme \nElectric Car salary sacrifice scheme \nWe offer annual pay reviews and incremental pay increases \n\nOur companies represent a bold, new and ambitious approach by a London Borough. Underpinning everything we do are our CORE values: Customer First. One Team. Respectful. Energised.\n \n We provide a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working every day to make it a great place to live. We also have a number of commercial teams, providing specialist services to businesses with any surplus we make through these activities being returned to the council for investment locally. Businesses engaging our services can be assured that they are contributing true social value to our community. \n\nDiversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

Job Title: Shift Engineer Purpose of the job: To ensure all environmental conditions are maintained at all times with regard to critical building systems. To carry out Planned Preventative Maintenance (PPM), reactive and breakdown works to all mechanical and electrical systems within the site. Engineers must be able to demonstrate relevant knowledge of UPS, Generators, HV, PDU’s, CRAC units or equivalent, which will include the ability to fault find using the production of graphical information and the utilisation of current alarm data. The Shift Technician is responsible for liaising with the Shift Manager to ensure delivery of the requests is within the timescales expected. It is his/her responsibility to liaise closely with their customer and promote a positive image of the company at all times To control and implement deliverables against all allocated Customer Specific Service Level Agreements. To make a direct contribution to the development and successful operation of the Managed Services function, working with colleagues to develop and implement departmental strategy, objectives and improvement processes. Key Responsibilities * Ensure that reactive tasks throughout the building are completed and be proactive in highlighting areas where improvements can be made. These reactive calls to also include concessionary stores and fabric related items. * The individual must work in a safe manner at all times and escalat...

Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today! • £35,000 per annum, • Average uncapped bonus of £7,100 per year (with potential to earn more), • 5 days a week, • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs, • Pension Scheme & Life Assurance, • You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. What we’re looking for: • Proven ability to deliver high levels of customer satisfaction through effective management and leadership, • Experience in coaching, training, and developing colleagues in the moment, • Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience), • Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes, • Bring your own set of tools and put them to great use in a busy, well-equipped workshop, • Experience of maintaining compliance with Health & Safety standards, • Excellent verbal and written communication skills, • IT proficient, with the ability and willingness to learn in-house systems, • Strong organisational and time management skills Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Supervisor UK - Kingston Upon Thames Calling all Pizza lovers!!.......(Pasta lovers are welcome too) Supervisor £12.92 per hour plus Tronc and benefits As a Supervisor you will work with the General Manager and Assistant Manager to ensure we are providing a great customer service journey, along with the front of house team. Supporting in the safe running of the business and having great standards to ensure every shift runs smoothly. If you interested in progressing your career with us we'll support and guide you all the way to the top. What you'll get: • Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included), • Never go hungry with free & heavily discounted menu on shift, • Get rewarded by your customers with a generous tronc system, • Wagestream available to instantly access earned wages, • Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available, • Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips, • Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support, • Time for a break with 28 days holiday (pro rata), • Plenty of opportunity to develop and progress your career if that's what you want, • Plan for the future with Company pension contributions, • Taking charge and running your shifts like a pro, managing the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork., • Living and breathing the key ingredients of the Zizzi customer service journey and coaching your shift team to do the same, ensuring all of our customers have a Great Time, every time., • Leading the Front of House team to create Great Times for our customers., • Sharing your passion for food with our customers and the team, and making sure every dish served on your shift is perfect., • Taking responsibility for making sure the restaurant is Looking Fabulous at all times, and is hitting the mark set out in our processes, policies and guidelines. Growth - You aim to be better than yesterday. We're on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world. Individuality - You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are. Drive - You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more. Togetherness - You want to be part of more. We always have each others backs, embracing the challenges as much as the great times. Fun - You enjoy the everyday. As much as we take our goals seriously, we don't take ourselves seriously. We are Zizzi. At Zizzi we are a family. It's never me, always we. Customers included.

Impact Food Group (IFG) is one of England’s fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment. Our brands include Innovate, Cucina, Chapter One (Independent Schools), Hutchison, and Dolce, reflecting our breadth of experience and reach across the school catering sector. We’re recruiting for a Central Support Chef to join our fantastic team, supporting a portfolio of schools. This is a varied and rewarding role where you’ll assist with training and developing onsite chefs, provide cover across sites, and play a key role in new site mobilisations. Please note: As this is a mobile, area-based role, you must hold a full UK driving licence and have access to your own vehicle. The role… Job Title: Central Support Chef Area Covering: Ealing, Twickenham, Ruislip, Uxbridge Working Days: Monday to Friday Shifts & Working hours: 45 hours per week Working Weeks: 42 weeks per year (Term time, inset days and 3 additional weeks)) Pay Details: £35,000 per annum, & mileage expenses Benefits: Free meals on shift, uniform, pension and other great company benefits What’s this all about? Due to continued growth, we have an exciting opportunity for an experienced Chef Manager to step into a broader, multi-site role. You’ll work closely with the Operations Manager, supporting a group of schools by: • Covering chef manager absences across sites, • Supporting with the training and development of onsite catering teams, • Assisting with the mobilisation of new contracts, • Maintaining high standards of food quality, service, and compliance, • Previous Chef Manager experience (ideally within secondary education), • A genuine passion for food and customer service, • Strong craft skills and the ability to lead by example, • Excellent organisation, flexibility, and resilience You’ll also benefit from: • Free meals on shift and provided uniform, • Paid mileage for travel between sites, • Access to a company pension scheme, • Ongoing training, development, and career progression opportunities, • Free qualifications to support your growth, • A staff discount scheme across 850+ retailers Please note: An interview and kitchen visit will be required as part of the recruitment process. IFG are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS disclosure and children’s barred list check, which IFG will pay for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.

Configuration and Asset Analyst Reporting to: Technical Change Management Manager Location: UK, Germany Role Objectives: The Configuration & Asset Analyst is responsible for ensuring the accuracy, integrity, and governance of configuration and asset data to support effective Change Management and overall service stability. The role works closely with the Technical Change Manager and the key Managed Service Providers to provide reliable configuration insights, impact assessments, and asset lifecycle transparency, oversee the configuration process and accuracy of the CMDB to enable informed decision-making and risk-controlled changes. Key Results / Areas Core Responsibilities Configuration Management (CMDB) • Working with external and internal teams, ensure the accuracy, completeness, and integrity of the Configuration Management Database (CMDB)., • Define, enforce, and monitor configuration management standards, policies, and data models., • Govern and track the accuracy of configuration items (CIs) to ensure they are correctly identified, classified, related, and baselined., • Support the management of the lifecycle of IT assets from procurement through deployment, maintenance, and retirement., • Ensure asset data accuracy for hardware, software, and cloud resources., • Provide configuration and asset impact analysis for proposed changes., • Support risk assessments and dependency analysis for standard, normal, and emergency changes., • Define and track data quality KPIs for configuration and asset data., • Support internal and external audits by providing accurate configuration and asset information., • Ensure compliance with internal policies, regulatory requirements, and industry standards. Continuous Improvement • Identify gaps and improvement opportunities in configuration and asset management processes and drive improvement initiatives with the Managed Service Provider., • In conjunction with the Managed Service Provider, drive automation and integration initiatives to improve data accuracy and timeliness., • Contribute to service reliability, change success rate, and operational maturity. Stakeholder & Communication Management • Act as a key interface between Change Management, Service Providers, and service owners., • Provide clear and reliable configuration and asset insights to support decision-making., • Educate stakeholders on configuration and asset management best practices. Knowledge, qualifications, and experience Required Skills & Experience • Experience in Configuration Management, IT Asset Management, or related IT service management roles., • Experience of working with Managed Service Providers and outsource delivery models., • Strong understanding of CMDB concepts, CI relationships, and dependency mapping., • Experience supporting Change Management processes and impact assessments., • High attention to detail and strong data analysis skills., • Degree in Information Technology, Business Information Systems, or a related field, or equivalent experience., • ITIL v4 certification (Configuration, Asset, or Change Management related) preferred., • Tool-specific certifications (e.g. ServiceNow CMDB / ITAM) are an advantage. Skills and Competencies • Builds customer loyalty: Demonstrates an understanding of the customer (internal/external), builds productive customer relationships with integrity, and takes responsibility for ensuring customer advocacy., • Delivers against operational objectives: Translates strategic priorities into medium-term operational reality for own part of the business, respecting and aligning with the values and managing interdependencies with other parts of Hays., • Engaging Communication: Engages and influences by using a wide range of communication methods and styles with the ability to present complex technical issues to varied populations. Facilitates understanding and encourages communication both within own team and more broadly., • Builds collaborative relationships: Establishes effective relationships with a wide range of stakeholders inside and outside their immediate working environment, valuing the contribution from others and leveraging networks across Hays., • Facilitates transformational change: Facilitates the implementation of change and transformation within the workplace by guiding others and helping them adapt is a positive ambassador of change., • Identifying and developing talent: Identifies and appropriately deploys key knowledge, skills and experience required across their organisation. Uses Hays’ people process to attract, develop, and engage and retain the appropriate talent., • Demonstrates personal resilience: Highly efficient, has the organisation skills to manage a diverse range of tasks and see work through to completion, in a timely manner, ensuring deadlines are met. Able to cope well with pressure, deals constructively with setbacks., • Comfortable travelling– a dispersed geographic spread of countries., • Able to work across multiple time zones., • Fluency in written and oral English. At Hays, we share a passion for creating a culture of opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career.

GHG is a Claims and Risk management company with offices in Southampton, Halifax and Enniskillen (NI.) We provide high quality solutions to claim situations. Trading for over 25 years and now private equity backed, we have earned a reputation for quality domestic and commercial loss adjusting with specialisms in subsidence, property, liability and high net worth claims. The company takes pride in the quality, experience and passion of its staff. This is reflected in the reputation we have earned, with a loss adjusting product that has been developed and refined and has been consistently rated as "Excellent" in external client audits. Description of Role: The role of the Subsidence Adjuster is to support and manage all aspects of subsidence claims diagnosis, investigation, consideration of policy coverage, and appropriate settlement in an efficient and timely manner. This will be a home-based position and will cover a designated geographical area of the North East of England (Humberside/North East/occasional visit to Scotland.) Whilst working as part of a team, you will assist on other cases and cover other areas as workloads and holidays demand. Responsibilities to include but not limited to: • Carry out physical and/or video visits to determine causation and work with the Subsidence Regional Managers to produce preliminary reports, • Assess damage, determine probable cause and have knowledge of all aspects of subsidence claims, and be able to interpret and apply policy coverage, terms and conditions as appropriate., • Carry out repair assessment visits to compile scope of works or tender documents., • Engage with Subsidence Specialists/Technical Team, dependent on complexity and licensing limits, to ensure appropriate progression and allocation of complex cases., • Provide advice, support and guidance to all parties as well as proposing bespoke solutions in a friendly and professional manner., • Work with Subsidence Regional Managers to determine further investigations and monitoring, where necessary, and any remedial or temporary works required., • Provide a detailed ABI preliminary report within the agreed SLA’s, maintaining high standards of communication always, both internally and externally., • Process claims in accordance with insurers philosophy, standards, service levels and complaints procedure and proactively progress all claim., • Adhere to requirements for Underwriting considerations and report, as required, to Insurers/Underwriters., • Undertake re-visits as required and report accordingly and update all relevant parties., • Respond positively to varying client requirements and changes in the wider business environment., • Provide direction and instruction to site crews and setup of DEMEC studs for monitoring., • Maintain and develop an awareness of new developments in engineering / insurance related to subsidence claims and ensuring that appropriate matters are shared with the team., • Support Desk Team in claim progression and technical queries. Summary of position: As a member of the GHG subsidence team you will be expected to show a high level of technical knowledge and professionalism at all times. You should have a real hunger for challenges and be interested in the more complex and technically challenging cases. Proactively progressing all claims to completion with the ability to respond positively to the varying customer/client requirements. You should have a confident and outgoing personality, enjoy business relationships and be adaptable to changes in the wider business environment. Competencies Assertive, Persistent, Effective communicator - verbally and in written communication, Organisational skills, Effective Time Management, IT literate, Business conscious. What we offer you in return: • Company car or car allowance, • Discretionary company bonus, • 25 days annual leave excluding Bank Holidays rising to 27 days at 3 years' service and 30 days at 5 years' service, • Additional day off for your birthday, • 5% Contributory Pension, • Private Health Care, • Death in Service, • Perk Box, • Enhanced maternity, adoption, paternity and sick pay, • Electric Vehicle scheme (after probation), • Career development and progression opportunities, • We care about our employees’ opinions and have an employee forum to implement ideas and initiatives to make GHG a great place to work.

School Administrator Business and Service Industries • Salary:£25,478 to £29,218 per annum inclusive of London Weighting, • ContractType:Permanent contract, • PostType:Full Time, • ClosingDate:10th May 2026, • 36 hours per week, Term Time Based 42 weeks per year., • Monday - Thursday 8:45am 5pm You will undertake a wide range of administrative duties including producing correspondence and reports, assisting in arranging class cover, diary management, handling queries and communicating effectively with students and staff across the College. You should have a minimum of 2 years administrative experience, preferably gained in the education sector. You should also have excellent customer service, interpersonal and communication skills, and will have good working knowledge of Microsoft Office software and experience of using IT systems/databases. You will be a good team player, able to work flexibly and on your own...

Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? We are currently seeking an experienced escalator call out and repair engineer to join our Transport for London team, covering our London Underground escalator portfolio. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of escalator units. On a typical day you will: • Carry out breakdown and repair work on all escalators within the portfolio to achieve continual operation, • Work within London Underground network, managing the portfolio of escalator's within it, • Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix, • You will be qualified to at least NVQ Level 3 in Escalator Engineering with significant experience in service and maintenance of escalators, • You must be an experienced escalator engineer with in-depth knowledge of a variety of different brands of equipment, • Hold a valid UK drivers license, • Flexibility is important and overtime maybe required, • You have good skills in mechanical and electrical engineering, • You are a committed professional, with...

HGV Class 1 | Greenford HG are recruiting Class 1 Drivers to work with our client based in Greenford working on any 5 out of 7 shift patterns or weekend work with start times from 1000-1500 or PM shifts 1800-2000. This position is ongoing with the consistency, commitment & benefits associated with full time work you can enjoy the flexibility of temporary work but the security of working for a blue chip employer. If you are interested in HGV Class 1 role in Greenford , click APPLY now PAYE - PAYE from £18.00-£26.52ph Shift start times available - 1200-1500 or 1800-2000 Working on a shift of any 5 out of 7 including weekends. Benefits Regular work and job security Excellent rates of pay Pension scheme Requirements HGV C+E Class 1 license Minimum with 6 months experience. Full HGV C+E licence with no more than six points for minor endorsements Digital Tacho and Driver Qualification Cards A good understanding of Drivers hours, regulations, and Working Time Directive Excellent geographical knowledge Customer focused attitude. About HG Recruitment Decades of experience in the supply chain, HG has a strong, well-established reputation. Offering great job opportunities within transport & logistics. With a nationwide footprint, our manned service is available 24/7, trusted to always match you with the right job. Click APPLY NOW & join our winning team. HG are proud to be an equal opportunities employer and will never charge a fee for our work finding solutions. Members of disability confident, should you require specialist assistance to support you in the application process our team of supportive operatives will always be on hand to support you one to one. We have a zero-tolerance policy towards sexual harassment, as defined by the Equality Act 2010, and we take proactive steps to prevent it. HG Recruitment are proud to be champions against modern slavery and belong to Stronger Together. TPBN1_UKTJ

At Nationwide, a Customer Representative will support customers across all our services, from transactions on the till and handling inbound calls to supporting product applications through digital sales. It is a customer‑first role that works closely as a team. Educate customers on digital service

Working as part of the catering team at the site to provide a friendly, efficient and hygienic service to all customers. We’re open to people with great customer service skills, ideally from a catering or retail background, but if that’s not you, don’t let it put you off.

Apply now Job no: 564206 Work type: Part time, 16 hours per week Site: Twickenham Categories: Retail Colleagues Location: Greater London Salary: £11.30 - £13.51 per hour Business Area: Retail • Age 21+ £13.51 per hour Your knack with customers and boundless enthusiasm for cars and bikes is what will lead you to success in this role. Ideally, you’ll already have some experience of fitting car parts and of cycle repair, even as a hobby. Either way, we have training in place to get you the skills you need – you’ll be delivering market-leading standards of service, after all You’ll soon be working on customers’ vehicles in our car park and on bikes in-store, helping us wow every customer. This role delivers a wide range of fitting services, including car parts fitting, technology fitting, cycle building and cycle servicing.We’ll help you develop your practical problem-solving skills alongside your ability to work quickly and efficiently. Ideally, you already have Retail experience but if you can demonstrate experience of tailoring your approach in a customer focused sales environment, we can help you with the rest. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group. To be successful in this role you will need: • Experience of delivering great customer service, ideally in a retail sales environment, • A proactive approach to helping customers and understanding their needs, • Some knowledge and skills in car parts fitting and cycle repair, • Store discount, with 25% off most products across Halfords and Tredz, • Employee discount, with up to 50% off your garage bills at Halfords Autocentre, • Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies, • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more, • Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week, • Fantastic Trade Price Bike Scheme - buy one bike per year from a rangeof bikes which have been significantly reduced, • Life Assurance, • Uniform, • Option to join our Sharesave scheme: save to purchase shares at a 20% discount, • Cycle to Work scheme, • Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. Update your details, view your application and progress. #J-18808-Ljbffr

A historical charity organization seeks a Junior IT Service Desk Apprentice to support IT operations at Hampton Court Palace. Responsibilities include assisting with the installation of devices, troubleshooting IT issues, and providing excellent customer service to staff and volunteers. The successf

San Carlo Knightsbridgeare hiring a Senior Sous Chef! C ompetitive Industry pay (based on salary & Tronc) Our story The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool Leeds, Cheshire and Manchester and with a growing number overseas including Kuwait, Bangkok and Qatar and with new sites set to open in Miami. Colleague Benefits: Free Meals on Duty - Delicious, healthy meals, all free 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK Refer a Friend - Bring your friends and earn up to £1,000 per person Elevate Training Academy - Commitment to training and continuing professional development with our San Carlo training app Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community Squadra App - Offering you discounts and rewards with thousands of companies worldwide Wagestream - Access to earned pay at any point of the month Legal and Financial Advice - Free legal and financial advice for you and your family Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated San Carlo Awards - Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami Best in Class Pension - San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow Key Responsibilities: Overseeing the daily operations of the kitchen, including food preparation, cooking, and plating. Overall responsibility of food quality and presentation, sent out to customers Managing kitchen staff, including hiring, training, and scheduling Maintaining a positive and engaged team through 1:1 meetings, incentives and recognition Inductions for all new starters in line with company procedure Manage the Sous Chefs to ensure all training is to company standards Ensuring that all kitchen staff follow food safety and sanitation guidelines and kitchen procedures Managing food inventory and ordering supplies as needed Ensuring that all kitchen equipment is properly maintained and repaired as needed. Collaborating with other kitchen staff and restaurant management to ensure that food is prepared and served in a timely manner Handling customer complaints or issues related to food quality or service Treat everyone with respect and remain calm at all times Required Qualifications & Experience: 2 years experience in a similar role Team management experience Excellent communication skills Meticulous attention to detail, highly organised and capable of handling multiple tasks A proactive self-starter who can work independently with good judgement and minimal direction TPBN1_UKCT

About the role A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You are responsible for the technical implementation and maintenance of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams across Europe. Your Main Responsibilities Communicating with & responding to customers about technical service incidents, events and requests. Analysing and diagnosing errors and faults Proactively drive incidents through to resolution Collaborate with the engineering teams, in the UK and wider global organisation to manage new services into live, decommission service and defect management Technically delivery of change requests into live services Collaborating with Product Management team on continuous product improvement based on customer feedback Site acceptance testingYour Experience Ideally have knowledge of public safety technologies First and/or second line support in an enterprise / Cloud-based environment Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management ideally WAN/LAN hardware, configuration and management Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally Azure fundamentals (AZ900) Security and compliance (SC900) qualified ideally Virtualisation (ESXI/HyperV/Virtualisation) Technologies: MS Server 2019/22/25, Redhat Linux, AD and Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java, Network config and Management, WSUS, /UXMS Hardware: Cisco LAN/WAN switches, Dell /Fujitsu/HP Server and user devices, Dell/Fujitsu/HP Server and SAN Knowledge of ITIL processes in a support environment Telecommunications systems experience (telephony/ Radio integration)Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission

We are currently on the prowl for a Restaurant & Bar Supervisor (F&B Supervisor) to join our fantastic F&B team. Previous experience of working as a Restaurant & Bar Supervisor is essential as is a can do attitude, a dedication and passion for delivering excellent service, and the ability to work as part of a busy team. As Restaurant & Bar Supervisor your Key Responsibilities include: Oversee the front-of-house operations (breakfast/lunch/dinner/bar service, room service), ensuring exceptional service standards. Lead and motivate the team to deliver a smooth and enjoyable dining atmosphere. To train and develop the F&B floor team Contribute to the vision of the restaurant becoming a neighbourhood favourite. Extensive knowledge of food, drink, quality products and ingredients Confidence to understand our Food and Beverage menu in regards to its contents, mis-en-place and condiments Outstanding customer service skills Good organisational skills The ability to work well under pressure and maintain a professional approach. Experience in dealing with payments and ideally MICROS Positive and cheerful attitude A working knowledge of health and safety, compliance and procedures In return, we offer: Social Events, Wellbeing and Team Activities Training and development Cash Health Plan cover option available Pension Salary Sacrifice Scheme Career development and salary reviews Interest free Season Ticket Loan Scheme 1 Volunteer Days per year (fully paid and in addition to your annual leave) Complimentary meals prepared for you by our chefs Length of Service related holiday scheme My Millennium discount perks Discount on Accommodation worldwide and 50% Food and Beverage Outlets Life Assurance Recommend a Friend Scheme About the Hotel The Baileys Hotel London is located in the heart of Londons fashionable South Kensington and on the doorstep of Gloucester Road underground station. The iconic Victorian townhouse offers guests a unique combination of traditional British charm and contemporary style, as well as a fascinating history and legendary hospitality. About the Group Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by. Properties under the group are placed into collections: Lengs Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore Mayfair. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests As well as real opportunities to develop and gain promotion within the industry. We are an equal opportunities employer. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process. To improve compliance with identity document validation, successful applicants will provide their right to work in UKwhich will be verified using Trust ID Scanners and Software. TPBN1_UKCT

Job Title - New Build Contracts Manager Job Category - Construction & Surveying Location - Heathrow Our client is a leading supplier of fitted kitchens and bedrooms for new build homes with a market share of over 50%. They supply leading housebuilders such as Barratt and Taylor Wimpey, as well as developers of inner-city high-rise projects and social housing providers where a diverse product range and outstanding service sets them apart from their competitors. Their investment in the largest field-based team in the industry, along with outstanding manufacturing capabilities, delivery process and after-sales service means they have built strong long-term relationships with their customers. They are now looking for a Contracts Manager to join the Operations team to support the increasing number of Skyline developments in the Southern area. The ideal candidate should live within the Heathrow catchment area with a 15-mile radius and will manage the installation process through to completion on fast moving, third-party, high-rise developments across the area. Contracts Manager - Key responsibilities - Providing high levels of customer service. - Ensure high levels of Health & Safety on site. - Ensure sufficient levels of subcontract labour available to meet customer demands. - Ensure the highest levels of fit quality are maintained. - Scheduling of fitters work via Symphony IT systems. - Reviewing and closing out snags via customer QA systems (Fieldview, SnagR etc). - Ensure fitting teams maintain all necessary qualifications and certifications such as CSCS cards, SSSTS, SMSTS, Face fit certificates and the like. Contracts Manager – Required Skills - Able to communicate confidently with people at all levels. - Self-motivated and looking to progress in your career. - Able to manage multiple projects positively. - Able to work under pressure to maintain deadlines. - Computer literate with excellent IT ability. - Previous or current knowledge of kitchen installations. - Ideally a construction related qualification. - Excellent organisational and time management skills. - Understanding of health and safety – would suit IOSH, SMSTS, SSSTS. - CSCS or HBF Card. - A full driving licence. Our client is a well-established UK manufacturer with over 50 years of success, supplying high quality fitted furniture into some of the largest residential developments in the UK. They are known for their strong reputation, long term partnerships and commitment to developing talent internally. This is a genuine career opportunity with full training provided and future career prospects in line with company growth. #INDMM TPBN1_UKTJ

Inside Sales Account Manager – German Speaking Salary: £32,000-£34,000 + 10% performance bonus Location: Kingston Upon Thames Working hours: 38.5 hours per week Monday – Thursday: 8:00am – 5:00pm (1 hour lunch) Friday: 8:00am – 3:00pm (30 minutes lunch) Position Summary To provide sales support, manage relationships, and maintain high levels of customer satisfaction with distribution and assembler customers across specified territories. The role also involves developing business with existing customers by supporting Business Development Managers (BDMs), conducting customer business reviews, and making recommendations for business, process, and procedural improvements. Ensure accurate and competitive pricing is provided while maintaining excellent customer satisfaction at all times. Essential Functions Proactively manage and develop business within assigned territories, with additional support for other regions as required, from the Sunbury office. Manage customer accounts by quoting and negotiating prices, processing orders, and coordinating deliveries based on stock levels, production, and schedules. Liaise with internal departments such as Logistics, Accounts Receivable, Accounts Payable, Warehouse, and Marketing where necessary. Maintain frequent and professional communication with customers to secure orders, provide product information, and deliver excellent customer service. Anticipate customer needs and develop plans to support future requirements. Support Business Development Managers in the field at all times. Manage inventory levels in line with customer forecasts and reorder points (ROPs). Work with the RMA department to resolve returns-related issues. Experience / Knowledge Minimum: Fluent in English and German (spoken and written, business level) Experience in sales and/or account management Desirable: Fluency in at least one additional European language Knowledge of IT products (advantageous but not essential) Skills / Behaviours Excellent communication skills Strong organisational skills Effective time management Strong negotiation skills Good numerical ability Proactive approach Ability to meet tight deadlines Ability to use independent judgment Ability to quickly learn and understand the industry and key influencing factors

Our client is a highly successful business, seeking a Procurement and Compliance Executive. The successful applicant will act as the central link between sales, purchasing, and logistics, assisting with order processing, inventory monitoring, and supplier communication. Key duties will include forecasting, reporting, telephone liaison with clients and data analysis. Other duties will include, raising purchase orders (POs), maintaining ERP systems, managing customer queries, and ensuring timely deliveries to meet high-level customer service. Key Requirements • IT Skills: Strong proficiency in Microsoft Excel and ERP systems * Organization: High attention to detail with the ability to manage competing purchasing and sales deadlines. * Communication: Excellent verbal and written skills for dealing with suppliers and customers. * Experience: Previous experience in a combined sales and purchasing role, or a strong administrative background in logistics/finance. Monday - Friday, full time office hours, OFFICE BASED. £30 - 35.000P.A. Molesey

Advanced beauty therapist - electrolysis specialist Full-time or Part-time Permanent In person £30,000 - £40,000 per year The opportunity Are you a fully competent electrologist looking for a busy, rewarding diary? We want to hear from you. This is a rare opportunity to join an award-winning clinic, working alongside a skilled team in a professional, results-driven environment. We want to help you become the best in the industry and we want others to talk about how good you are. What you'll be doing Performing a variety of advanced treatments including electrolysis, advanced electrolysis (ACP), facials, waxing, laser hair removal, radiofrequency, body sculpting and microneedling Providing personalised consultations to understand each client's needs and recommending suitable treatments Building strong, lasting client relationships to encourage repeat business and achieve high retention Promoting retail products and additional services to maximise each client's experience Maintaining impeccable standards of hygiene, cleanliness and client comfort across all treatment areas Keeping accurate records of treatments provided and client preferences Staying current with the latest techniques, trends and products Working independently and as part of a team, with the confidence to hit and surpass targets What we're looking for A recognised qualification in electrolysis (NVQ Level 2-4 preferred); proficiency in electrolysis is essential Experience in beauty therapy or a related field is preferred, though training can be provided for the right candidate Proficiency in skin and body treatments Excellent communication and customer service skills - confident, warm and professional Organised with a strong attention to detail and a commitment to safety and hygiene Ability to work well under pressure, including with VIP and UHNW clients A genuine passion for helping clients look and feel their very best Benefits Company pension, employee discount, store discount, sick pay, company events, referral programme, excellent transport links. If this sounds like you, make our future your future. Grow with us and together we can make a difference in this exciting industry. This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions about this role, please don't hesitate to get in touch. TPBN1_UKTJ

Date Posted: 2025-12-19 Country: United Kingdom Location: Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK. Otis are currently seeking an NVQ Level 4 qualified Tester / Technician to join the Major Projects New Equipment Installation Team in order to ensure that all new lift, escalator and travelator installations within our construction portfolio are fully tested and compliant / fit for use, providing technical support to other Field Test Engineers across the business and training new Field Test Engineers and Installation Engineers in adjusting/commissioning units. Key responsibilities will include: Personally testing and commissioning complex multi-unit sites with highly technical interfaces such as Compass and Elevator Management System (EMS). This includes high speed gearless units and escalators / travellators, managing other test engineers on multi-unit sites to ensure safe and efficient testing and commissioning. Providing technical support on site to other test engineers with a view to up-skilling all test engineers, auditing test and EN81 (compliance) handover paperwork. Undertaking client liaison during the testing of large multi-unit sites and attend commissioning meetings as and when required, assisting with new bids when there are special technical requirements. Undertaking quality readings on completion of a project, providing a seamless handover from New Equipment to Service and supporting service on technical issues on site during the Quality Operating Period and on an ad-hoc basis. The successful candidate will have: Experience of Lift and / or Escalator Industry Testing with Qualifications to NVQ4 equivalent. You will possess good knowledge of Electrical and Mechanical Engineering principles such as Relevant Lift Codes i.e. EN81 Part 2 etc. You will also be IT Literate with MS Excel and MS Outlook abilities. What's In it For Me / Benefits A highly competitive salary. We will train you intensively on some of the worlds leading technology in vertical transportation. in the areas of technology & processes and you can exchange ideas with experienced colleagues at any time. The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program. Apply today to join us and build what's next!. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here . TPBN1_UKTJ

We are looking for a Dual Fuel Engineer to cover: Notting Hill • Fulham • Holborn • Hampstead Choice of £45,000 salary / £200–£275 day rate / £240 CIS Van, fuel, tools & uniform options available No call‑out • No weekend work Orion Smart Metering partners with major UK energy suppliers and is expanding across the Country. We’re looking for experienced Dual Fuel Engineers to join our growing team. What You’ll Do Install smart gas and electric meters in domestic homes Deliver excellent customer service Work safely and in full compliance with regulations Manage stock and meet KPIsPay Options Salary: £45,000 33 days holiday van, fuel, tools & uniform Umbrella PAYE: £200/day (company van) or £275/day (own van) CIS: £240/day (own van, fuel & tools)Performance Bonus Daily bonus after 6 points £50 per point from point 7 onwards 1 point per asset (2 for dual), 0.5 per comms/transactional Example: 4 dual installs £100 bonus that dayBenefits No call‑out No weekend work Supportive management and long‑term progressionWhat You Need Minimum 24 months’ Dual Fuel installation experience Strong communication and customer service skills Good organisation and basic IT literacy Professional, reliable and safety‑focused approachApply Now Apply today if you’re an experienced Dual Fuel Engineer ready for your next step. If you don’t hear back within 5 working days, please consider your application unsuccessful

Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in London. You will ensure the safety of passengers by safely maintaining a portfolio of lifts and escalator units. On a typical day you will: Perform routine service checks on a number of units across the site, recording and escalating your findings to the field manager. Be the face of the business, often providing updates to clients around work carried out. React to sudden breakdowns, working with both passengers and the client to provide a technical solution to breakdown issues. Perform minor repairs. What's In it For Me; The opportunity to work on site with some of our key clients. Working with and on market leading tech. Highly competitive salary along with over time. What you will need to be successful. Hold an NVQ level 3 in lift service, maintenance, or repair. Hold a drivers license. You have at least 24 months of experience in the elevator sector. You have good skills in electricity and electrical engineering You are a committed professional, with safety as your priority You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools. We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here . TPBN1_UKTJ

Role Overview: This paragraph should be no longer than 3-4 sentences and should describe the purpose of the position as well as who it reports to and its place within the organization. The goal is to draw in the reader and act as the 'selling statement' for the position. You should communicate the role clearly so those reading, who are not familiar with Otis, can easily understand why the position matters, exciting or challenging responsibilities, growth opportunities, and who they would be working with. Example Role Overview: The Sales Specialist will work hands-on with customers in the field to provide services and support on both new and well-established accounts. This role will involve opportunities to meet new customers, work independently and earn additional income on an commission-based structure. You will report to the Branch Sales Manager who will provide you with access to mentorship, training growth and development opportunities across our highly resilient world changing business. On a typical day you will: This section should describe the core functions of the role and pull the reader in Well-crafted statements will address only one responsibility at a time, and are typically only one sentence each Try to begin with an action verb such as: manages, develops, organizes, participates, and avoid industry terminology and acronyms even if they are directly relevant to the role - this practice helps attract diverse talent Show opportunities for impact: how will they contribute; help shape the company/community as a better place or effect the customer/end user to the role Describe the level of autonomy available in the position - for example, will they set their own schedule, work from home or in the field, etc. Are there specific projects or opportunities you can describe? These examples can help the candidate to envision themselves in the role Do not list requirements in this section, candidate experience, skills or knowledge should be reserved for the following section Avoid listing occasional or future responsibilities - avoid using generic phrases such as 'other duties as assigned' What You Will Need to be Successful: Avoid creating a long list of qualifications, 5 - 6 that are most essential to the role is recommended, and try to balance your list between technical and soft skills List the MINIMUM education required for the role You may choose to list PREFERRED education next; remember preferences should be used sparingly as they can deter diverse applicants List any required certifications or training If travel is required, list here along with any exciting details such as location, etc. Describe the minimum knowledge, skills, and abilities to perform the job PREFERRED qualifications should be used sparingly as they can deter diverse applicants who tend to believe that they must meet all qualifications listed even if they are a 'preference.' Local Benefits or Selling Statement Your Recruiter can help support development of this section; however, you may want to include local benefits or key attractors for the role that are unique to the available vacancy/location. Often this may include traditional benefits (i.e., medical, time off, etc.), but may also factors such as career path, special trainings, and more. Apply today to join us and build what's next!. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. W e move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio . You may recognize our products in some of the world ' s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa a nd the Petronas Twin Towers ! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians , all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of a n innovative global industry leader with a resilient business model. You 'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge . We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and M ajor Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs . Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do . We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here . TPBN1_UKTJ

Resident Liaison Officer - Ealing- Planned Maintenance Salary: Up to £34K + package Location: Ealing Job Type: Permanent Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Ealing area. Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Condition Surveys: Conduct surveys to assess property conditions prior to and post-work. Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships. Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified timelines. Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved. Key Skills & Experience: Proven experience as a Resident Liaison Officer, ideally within planned maintenance or similar projects. Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors. Strong IT skills to manage scheduling, reporting, and communication. A proactive and customer-focused approach to problem-solving. Ability to work well within a team and manage multiple tasks simultaneously If you are interested in this position please apply or if you would like to have a confidential chat please call office and speak to Taylor Johnston. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer. INDTJ

Our client is seeking a an experienced Restoration Labourer to join them on a full-time permanent basis working 39 hours per week Monday to Friday starting on customers site at 8.00am with the chance to work paid overtime during busy periods throughout the year. It is essential that you hold a full driving licence to be considered for this position. As Restoration Labourer, you will be responsible for stripping out fixtures and fittings from residential and commercial properties following floods and fires, setting up drying equipment, heat pads etc, collecting equipment. In this role you will be fully trained to become a Restoration Technician, will undergo on the job training, and will undertake relevant courses and certifications to compliment your job. As Restoration Labourer, you will have come from some form of builder / labourer / construction type role where you have worked with building materials. Consideration will also be given to applicants with strong customer facing skills, installations of equipment, removals, or similar. It is essential that you have a full clean driving licence and are happy to travel across the whole of the TW postcode areas to customer residential properties to undertake your work. When working on commercial properties, you will be required to stay away from home sometimes during the week and will travel further than your postcoded area. (accommodation and meal allowance will be covered by our client). If selected for interview, first stage would be via Teams and for the second stage if successful you would need to be able to travel to our clients closest depot for your interview. In return you will receive a starting salary of £26,276 which will progress with length of service plus a c£2000 allowance per annum, accreditations, training etc. You will also have your own works van, 25 days paid holiday plus statutory holidays, pension, career development and much, much more. Send your CV now for consideration. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data

Duty Careline Officer London Borough of Hammersmith & Fulham Location: Hammersmith, London Contract: Initial 3-month contract Hours: 36 hours per week (including out-of-hours shifts) Pay Rates Standard Hours (Office Hours): £27.48 per hour (Umbrella) (£21.52 per hour (PAYE exclusive)) Out of Hours (4:00pm – 9:00am): £32.37 per hour (Umbrella) (£25.29 per hour (PAYE exclusive))Shift PatternsWeekdays: Days: 9:00am – 4:00pm Evenings: 3:45pm – 10:15pm Nights: 10:00pm – 9:15amWeekends (2 shifts only): Days: 9:00am – 9:15pm Nights: 9:00pm – 9:15am About the Role We are seeking a dedicated and responsive Duty Careline Officer to join the Careline service in Hammersmith. This vital role supports a 24/7 emergency call handling and response service, ensuring the safety and wellbeing of vulnerable residents. You will be responsible for operating the Careline and Emergency Control Room during core hours, while also contributing to out-of-hours coverage, including emergency visits. A full UK manual driving licence is essential for this role. Key Responsibilities Respond to all incoming telephone and alarm calls, assessing urgency and coordinating appropriate responses Provide emergency visiting support to service users, offering practical and emotional assistance Liaise with emergency services, care agencies, next of kin, and other stakeholders Maintain accurate and detailed records of all calls and actions taken Install telecare alarms and related equipment Coordinate responses to housing and repair issues for sheltered housing residents Handle out-of-hours (OOH) cases including homelessness support and welfare checks Investigate “no reply” alerts from care services and ensure appropriate follow-up Contact keyholders and manage emergency access situations General Duties Comply with all Council policies, procedures, and standards Uphold health & safety responsibilities at all times Participate in training, supervision, and performance reviews Maintain strict confidentiality and adhere to data protection regulations Build effective working relationships across teams and partner agencies Support emergency planning and business continuity arrangements Essential Requirements Full UK manual driving licence Strong communication and decision-making skills Ability to remain calm under pressure and respond to emergencies effectively Experience working in a customer-focused or emergency response environment (desirable) Competent IT skills for record-keeping and communication systems Willingness to undergo an Enhanced DBS check Why Join? This is an excellent opportunity to play a crucial role in supporting vulnerable residents within a dynamic and essential frontline service. You will gain valuable experience in emergency response, social care coordination, and public service delivery. Apply now to make a meaningful difference in your community

We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in Eurest on a full time basis, contracted to 40 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Variable shifts Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Cafe Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude We connect workplaces to mindful, flavourful & planet-positive catering At Eurest, we are the experts in workplace catering, operating in over 700 workspaces every day. We know that fuelling employees throughout the day can help to sharpen their thinking, nourish their bodies and minds and ultimately, motivate them to perform at their best. Our workplace food experiences are driven by our promise to live more sustainably and responsibly, working towards our goal of net zero by 2030. We're people-powered at Eurest It?s an understatement to say that we?re passionate about what we do, which is why we?re committed to attracting the best and brightest people to join us - could that be you? Find out what makes joining Eurest so exciting Job Reference: com/0505/75447001/52607726/BU #Eurest Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

Date Posted: 2026-02-10 Country: United Kingdom Location: Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK. Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and we are recruiting for Sales Representative to cover the London Territory. The main goal of this role is to price, quote and sell modernisation projects to a set agreed financial target within the London region. Candidates will ideally live in and around London. As a Modernisation Sales Consultant, you will: Secure modernisation opportunities through existing relationships with direct clients and lift consultants as well as on-portfolio clients through the local branch operation as well as key accounts, convert these opportunities to orders and process through internal booking to handover to operations Identify and develop new customers through close networking alongside a pro-active and robust customer visit plan Gain the necessary internal safety accreditation to enable site surveys for both modernisation and full replacements to be carried out safely with minimal risk Plan sales activity and strategy in conjunction with the Modernisation Sales Director with regard to workload planning and customer analysis To be successful in this role you will: Possess successful Sales experience within the Lift industry Be driven, with high energy and a winning mentality Possess strong listening and communication skills Have technical acumen Lift experience within modernisation, major repairs or new equipment preferred What's In it For Me / Benefits Strong Remuneration Package A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program and Educational Assistance Scheme A culture which encourages innovative ideas and appreciates our talent is the key to our success We support work-life integration, allowing space for both work and your personal life so that you can feel fulfilled in both aspects. Apply today to join us and build what's next! If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here . TPBN1_UKTJ

Parking Appeals & Processing Officer Location: Ealing (Hybrid / Office-based - up to 5 days per week depending on workload) Contract: 3 months (likely extension) Pay Rate: £20.96 per hour (PAYE) £27.33 per hour (Umbrella) Preferred Start Date: ASAP Interview Dates: ASAP About the Role Ealing Council is seeking an experienced Parking Appeals & Processing Officer to support the Business Processing Manager in delivering an efficient and effective parking administration service. This role plays a key part in ensuring statutory timescales are met, customer enquiries are handled professionally, and appeals are prepared and presented in line with current parking legislation. This post is subject to safer recruitment practices and requires a Disclosure and Barring Service (DBS) check. Key Responsibilities Prepare and present appeal cases for London Tribunals, including collating evidence and attending hearings on behalf of the Council. Consider and respond to PCN representations, applying discretion where appropriate and ensuring compliance with legislation and council policy. Update PCN and permit cases on parking systems and maintain accurate records and statistics using MS Excel. Respond to PCN and permit enquiries via telephone, email and post, including complaints and Member or MP enquiries. Assist with special projects, such as Controlled Parking Zones and website content updates. Keep up to date with legislative changes and embed them into day-to-day working practices. Support the training and induction of new team members. Liaise with internal departments and external bodies including London Tribunals, DVLA, Police, bailiffs, and Legal Services. Process non-automated permit applications, refunds, cancellations and debt registration cases. Handle challenging and confrontational customer situations with professionalism and empathy. Work flexibly, including evenings, weekends and across different borough sites where required. Key Performance Indicators High first-contact resolution rates for permit and PCN enquiries Consistently meeting turnaround times and SLAs Quality and outcomes of appeal cases Reduction in repeat correspondence Customer complaints resolved within agreed timescales Essential Experience, Skills & Knowledge (criteria must be addressed in application) Working knowledge of parking legislation, codes of practice and council policies Experience preparing appeal submissions for London Tribunals or Court Proven ability to respond to complex written enquiries and complaints, including Members / external bodies Strong IT skills including MS Word and Excel and parking administration systems Ability to prioritise workloads, meet deadlines and work under pressure Confident in representing the Council at appeal hearings Ability to manage and resolve difficult or confrontational situations Strong research and reporting skills Excellent communication skills, able to explain complex issues clearly and fairly Understanding of Equal Opportunities, customer service and public-sector values Confident in all spoken aspects of the role in English Essential Qualifications Experience working within Parking Services (ideally in a large, multi-functional organisation) Evidence of continuous professional development GCSE English and Maths (Grades A-C or equivalent) Desirable Experience Responding to PCN-related emails and complaints Processing and responding to PCN representations Excellent timekeeping and attendance Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Taylor Shaw - Great Food, Bright Futures At College of North West London (Willesden Campus), part of Taylor Shaw , we believe healthy food fuels young minds , and we're passionate about serving delicious, nutritious meals in schools and colleges across the UK. Every meal is fresh, sustainable, and packed with goodness - because we know young people deserve the best. Elior is committed to safeguarding children and colleagues. Candidates that are shortlisted for this role, will be required to have an Enhanced Disclosure and Barring Service (DBS) check, including Children's Barred List, and two suitable references. What you'll be doing... As a Chef you will have plenty of responsibility and opportunity to grow in your role, becoming a critical member of our team. Ensure the food is to the highest standard Ensure the kitchen and service area are always clean, well-presented, and well-stocked Keep up to date with menus and what food is on offer Offer a warm and friendly service Ensure COSHH, Food Safety, and Health & Safety are followed Working Pattern: Monday - Friday | 35 Hours Per Week | Term Time Only Job ID: Salary: £17.00 Per Hour | £24,752 Per Annum What can you bring? Possess a passion for food Focused on the front line Genuine interest in customer service excellence Team player Previous catering experience Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • Flexibility around family life with holidays that match the school calendar. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Temporary Concierge Fulham and Kensington Flexible hours days or nights £12.71 per hour plus holiday pay We have some cover shifts available working at two high end residential apartment blocks located in Fulham and Kensington. Shifts tend to be either 7.30am to 7.30pm or 8am to 8pm day shifts plus some night shifts available both working in a team. The buildings have their own espresso bar for the residents to enjoy and therefore we do wish to onboard candidates with some Barista experience for occasional preparation of coffees on request as well as serving clients in the cinema room and board rooms during occasional meetings. It will also be essential to have a First Aid Certificate. The role will also mainly include front desk reception in the main lobby. This role will be working in a team, therefore candidates should be flexible and have some experience in coffee machines and coffee making. You would be working in a team and responsible for operations of the entrance lobbies and front desks covering staff breaks, running errands, carrying luggage/shopping bags, handling deliveries, escorting visitors and contractors, and generally supporting the residents, concierge and management team with their ever-changing needs, not any one day will be the same so therefore we are looking for a polished Barista/multitasker with excellent English communication skills. Applicants must display impeccable personal presentation, excellent manners and customer service skills, excellent English communication skills and the ability to work well in a team

Ready to elevate your career in golf? Join American Golf as an Assistant Manager! At American Golf, we're not just a store; we're the largest golf retailer in Europe and our mission to be the go-to destination for everything golf and make a positive impact on golfers of all levels. If you possess strong leadership skills and a passion for golf, we invite you to support our team in delivering exceptional customer service and creating a welcoming atmosphere within our vibrant golf community. Why Join American Golf? At American Golf, we're committed to creating a workplace that truly values and supports our team, providing benefits that make a meaningful difference. Here, your hard work is rewarded: enjoy commission-based earnings that grow with your success, plus generous discounts on our extensive range of golf products. Our Employee Assistance Program offers 24/7 support whenever you need it, and we prioritise well-being through life assurance and health cover options. Flexibility is essential to us, so you can access your earnings early when needed, earn extra days off with length of service, purchase additional holidays, and even celebrate your birthday with a day off! We also support your professional growth with assistance for qualifications and offer exclusive discounts with some of our partner brands. Plus, with our Cycle to Work scheme and tech perks, you'll save on everything from a new bike to the latest gadgets. Joining American Golf means building a career with a team that's genuinely invested in your success and satisfaction. About the Role: As an Assistant Manager, you'll support the Store Manager in leading, motivating, and developing your team to maximise sales potential and exceed customer expectations. Your role will involve: Sales and Customer Service: Ensuring the sales process is effectively delivered and maintaining high standards of customer service through regular coaching. Market Awareness: Staying updated on golf trends and competitor activities to suggest proactive business strategies. Operations Management: Ensuring compliance with company policies and procedures, analysing store data, and driving operational efficiency. Health & Safety Commitment: Maintaining a safe and welcoming environment while promoting a positive health and safety culture. Leadership: Motivating and coaching your team, assisting in recruitment, and conducting effective training and performance reviews. What You Bring: Passion for Golf and Customer Service: A strong enthusiasm for golf and a commitment to delivering exceptional service, prioritising customer needs. Leadership Skills: Proven ability to lead, motivate, and develop a team, with a focus on coaching and supporting individual growth. Operational Efficiency: Experience managing store operations effectively, including compliance with policies and stock management. Problem-Solving Skills: Strong ability to make informed decisions based on store data and customer feedback. Excellent Communication: Strong communication and listening skills, with the ability to build rapport with customers and team members. Adaptability: Organised and proactive in managing store tasks and challenges. American Golf is committed to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, sexual orientation, religion, or any other protected status. We believe that diversity drives innovation and are proud to be an equal opportunity employer. TPBN1_UKTJ

Service Desk Analyst Salary + benefits £32,000 base + flexible depending on experience 30 days holiday + bank holidays Private healthcare Life assurance 5% pension Structured career progression + training Location West London (3 days onsite, 2 days from home) The client WeDo is partnering with a well-established, international organisation operating across multiple countries, currently going through a strong phase of growth and digital transformation. The role This is a Service Desk Analyst position within a global IT function, acting as the first point of contact for users across the business. You will be supporting a diverse, international user base, ensuring a high level of service and clear communication at all times. The responsibilities - Providing 1st line support via phone, chat and walk-ups - Logging, diagnosing and resolving incidents in line with SLAs - Supporting hardware, software and access-related queries - Escalating issues to wider IT teams where required - Delivering excellent customer service to a global user base - Supporting users where English is not their first language Requirements - Minimum 2 years’ experience in a Service Desk / 1st line role - Experience supporting Microsoft Dynamics is highly desirable - Strong communication skills with a patient, user-focused approach - Languages are a strong advantage, particularly German - Italian, Spanish, German or Portuguese also beneficial - Must be able to commute to West London (Driving recommended) Recruitment process 1st stage with Hiring Manager Final stage with technical team Ready to Apply? send your CV to (url removed)

Repairs Planner (Temp to Perm) Location: Ealing (Office-Based) Pay Rate: £16.91 per hour Hours: Monday to Friday, 8:00am – 5:00pm We are currently recruiting on behalf of a leading repairs and maintenance contractor for an experienced Repairs Planner to join their busy team based in Ealing. This is a fantastic temp-to-perm opportunity for someone with strong organisational skills and experience in scheduling within a fast-paced environment. The Role: As a Repairs Planner, you will be responsible for coordinating and scheduling repair works, ensuring operatives are efficiently allocated, and maintaining excellent communication with tenants and internal teams. Key Responsibilities: Scheduling and planning repair and maintenance appointments Allocating jobs to operatives based on location, skillset, and priority Managing diaries and ensuring maximum productivity Liaising with tenants, clients, and operatives to provide updates Handling inbound and outbound calls in a professional manner Updating internal systems with accurate job informationRequirements: Previous experience in a planning/scheduling role (ideally within repairs, maintenance, or social housing) Strong communication and customer service skills Ability to work in a fast-paced, high-volume environment Good IT skills and experience using scheduling systems Excellent organisational skills and attention to detailWhat’s on Offer: Competitive hourly rate of £16.91 Temp-to-perm opportunity with a reputable contractor Stable, full-time hours (8am–5pm, Monday to Friday) Supportive team environmentIf you are an experienced planner looking for your next opportunity, we’d love to hear from you

We are looking for a Dual Fuel Engineer to cover: Notting Hill Fulham Holborn Hampstead Choice of £45,000 salary / £200£275 day rate / £240 CIS Van, fuel, tools & uniform options available No call-out No weekend work Orion Smart Metering partners with major UK energy suppliers and is expanding across the Country. Were looking for experienced Dual Fuel Engineers to join our growing team. What Youll Do Install smart gas and electric meters in domestic homes Deliver excellent customer service Work safely and in full compliance with regulations Manage stock and meet KPIs Pay Options Salary: £45,000 33 days holiday van, fuel, tools & uniform Umbrella PAYE: £200/day (company van) or £275/day (own van) CIS: £240/day (own van, fuel & tools) Performance Bonus Daily bonus after 6 points £50 per point from point 7 onwards 1 point per asset (2 for dual), 0.5 per comms/transactional Example: 4 dual installs £100 bonus that day Benefits No call-out No weekend work Supportive management and long-term progression What You Need Minimum 24 months Dual Fuel installation experience Strong communication and customer service skills Good organisation and basic IT literacy Professional, reliable and safety-focused approach Apply Now Apply today if youre an experienced Dual Fuel Engineer ready for your next step. If you dont hear back within 5 working days, please consider your application unsuccessful. TPBN1_UKTJ

SIA Security Guard, Door Supervisor or CCTV licence (Required) Experience in control, operational centre environments (Highly Desirable) Role Summary Work within Assist Control function to provide 24/7/365 operational response for colleagues, customers, stakeholders, and the emergency services. Have detailed knowledge of customer sites and operational requirements to support optimal service delivery. Utilise multiple systems and applications to deploy resources. Analyse data to identify risks and threats, escalate appropriately, and share intelligence. Collaborate and influence in all directions, both internally and with customers. Ensure the safety and security of people, property, and assets at our customer sites. Effective communication skills and great presentation are crucial when interacting with customers and the public. Being visible, professional, and responsive supports the success of the security function. Identify risks, threats, and hazards and take appropriate action in line with Assignment Instructions and relevant policy to protect the customer’s organisation and reputation. Engage with continuous training and technology as the security environment evolves. Responsibilities Respond to calls, emails, and alerts in a professional manner, prioritising critical service issues Provide centralised and efficient execution of security processes to support operational delivery Resolve customer and colleague requests in “One Touch”, avoiding unnecessary escalation Follow Assignment Instructions, Risk Assessments, and relevant customer policies Promote confidence through effective decision making and professional standards Plan and schedule security resources with authorised and trained personnel Ensure holidays are planned in an effective manner, not compromising site requirements Ensure Security Colleagues have the appropriate SIA Licencing & Accreditation Deploy service partner resources and seek authorisation as appropriate Complete routine admin processes to improve operational efficiency Provide monitoring and analytics to identify risk and enable effective decision making Provide reporting (Daily/Weekly/Monthly) internally and to our customers as requested Provide Management Information that enables effective use of resources Share intelligence and alerts with the right audience to mitigate risk Act as the Subject Matter Expert (SME) for security systems, applications, and software Maintain the integrity of security systems and applications, ensuring a consistent approach Complete site compliance validation and welfare visits Support recruitment, induction, and new site mobilisation projects Validate and update Assignment Instructions/Risk Assessments Acknowledge and record customer complaints, escalate to the correct audience, and follow up Deter crime and anti-social behaviour through awareness of behaviour and intelligence Report incidents in an accurate and timely manner, following the correct escalation model Collaborate with the Emergency Services, including detection and protection of evidence Support the customer’s brand and culture and follow any reasonable requests Person Specification SIA Security Guard, Door Supervisor or CCTV licence Experience in control, operational centre environments (Highly Desirable) IT and systems orientated, highly analytical Self-motivated and action focused Emotional maturity; calm and rational in the face of challenges and critical incidents Conscientious with strong attention to detail Adapts to changing priorities; flexible and collaborative Punctual, reliable, and committed, demonstrating respect for colleagues Highest standards of integrity; maintains confidentiality when handling sensitive information Effective communication skills, both verbal and written Responds well to positive change and innovation

TPS Parts Sales Executive Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the Role What will you be doing? As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre Achieve personal KPIs and revenue objectives with target customers Accurately identify parts to meet the customer sales requirements Utilise all product promotions effectively to achieve specific targets set Identify and leverage potential sales opportunities within customer base Maintain own product knowledge and awareness of competitor activity Build strong working relationships with customers through regular contact with them on the phone and via face to face visits Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice Provide timely communication to customer on their credit status Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales Handle incoming calls and customer enquiries within KPIs, using the approved greeting Ensure the proper and accurate use of all systems to search and order parts Complete all required documentation accurately and promptly Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual Requirements What are we looking for? A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment Passion for providing a great customer service experience Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis Excellent attention to detail and accurate record-keeping IT literate, preferably with a good working knowledge of MS Excel A passion for the automotive industry TPBN1_UKTJ

Electrician Location: Ealing Contract: Full Time Permanent Salary up to £44,000 per annum, plus, company van & fuel card 42.5 hours per week (8-5 Monday- Friday) We’re currently looking for a skilled and qualified electrician to join our team in Ealing. This is a hands-on, field-based role where you’ll be responsible for the maintenance, repair, and installation of electrical systems across both void and occupied properties. You’ll play a key part in ensuring homes are safe, compliant, and ready for residents, whether that’s through reactive repairs, planned maintenance, or supporting wider refurbishment projects. With a strong pipeline of work and a growing presence in the area, this is a fantastic opportunity to be part of a team that’s making a real impact in the community. An ideal candidate would be someone who’s proactive, reliable, and passionate about delivering high-quality work. If you’re ready to take on a varied role with plenty of opportunity for growth, we’d love to hear from you. Electrical Duties: Responsible for reactive repairs to lighting circuits, sockets, fuseboards and other electrical systems Inspect and test electrical installations to ensure safety and compliance with regulations Replace or repair faulty components such as switches, outlets, light fittings and circuit breakers Work independently or as part of a team to meet daily repair targets Communicate clearly with tenants or residents about the nature of the repair and expected outcomes Ensure work areas are left clean and safe after completing repairs Adhere to all health and safety policies and procedures Provide high levels of customer care at all times Respond to emergency call outs when required, including out of hours shifts if applicable To undertake installation, service, repair, and maintenance of a broad range of domestic properties Use relevant IT systems to Manage and prioritise workload to complete repairs in a timely mannerRole Criteria: NVQ Level 3 in Electrical Installations - to include AM2 City & Guilds 18th Edition (If you have 17th edition you can work through your 18th edition) Full UK driving licence with a clean driving record Previous domestic, social housing experienceBenefits we can offer you. 25 days annual leave plus bank holidays Annual company Fun Day - Annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policies Company Van, Fuel Card, and Uniform

SALES MANAGER – IT SOLUTIONS / CYBER SECURITY New Malden, Greater London £65,000 – £75,000 Basic + £40,000 OTE (Year 1) An outstanding opportunity has arisen for an experienced Sales Manager to join a fast-growing, multi-award-winning Managed Service Provider at the forefront of cyber security, data resilience, cloud storage, and managed IT services. Established in 1986, this business has built a strong reputation for delivering enterprise-grade cyber security and data protection solutions to organisations with 400+ IT users across the UK. Their consultative approach focuses on strengthening security posture, avoiding vendor lock-in, and delivering predictable, high-value cloud and backup solutions. Their flagship Cloudlake® platform provides secure, immutable backup and storage solutions designed to protect businesses from ransomware and critical data loss. Working with leading global technology partners including Veeam, Wasabi, Microsoft, Cisco, Dell, and Palo Alto Networks, they provide cutting-edge services across: Cyber Security Maturity Assessments Virtual CISO Services Penetration Testing 24/7 MDR (Managed Detection & Response) Microsoft 365 Backup Immutable Cloud Storage Managed Backup Solutions Hybrid Cloud Infrastructure Data Centre & Cloud ServicesThis role is ideal for a commercially driven sales leader with strong MSP experience, a passion for developing high-performing teams, and a proven ability to drive both new business acquisition and account growth within a consultative sales environment. What We’re Looking For Minimum 5 years’ experience within IT / MSP sales Strong background in cyber security, cloud, infrastructure, or data protection sales Proven track record of revenue growth and delivering measurable sales success Experience managing and developing high-performing sales teams Strong commercial awareness and consultative selling approach Willingness to travel nationally when required Full UK driving licence and access to a vehicleKey Responsibilities Lead the full sales cycle from prospecting through to close Drive growth across both new and existing client accounts Identify whitespace opportunities and expand strategic customer relationships Manage, coach, and mentor the Account Management team Strengthen vendor and distributor partnerships Deliver accurate forecasting, pipeline management, and CRM reporting Support go-to-market strategy and demand generation initiatives Collaborate with Business Development, Marketing, and Pre-Sales teams Represent the business at customer meetings, trade shows, and industry eventsWhat’s On Offer Competitive basic salary up to £75,000 £40,000 realistic OTE in Year 1 Excellent earning potential in Year 2 and beyond Private healthcare and additional health benefits 25 days annual leave + UK bank holidays Additional paid time off between Christmas and New Year Ongoing training and professional certifications Access to major industry networking events Genuine long-term progression path into senior leadership, with potential for Director / CRO-level advancementThis is a fantastic opportunity to join one of the UK’s most respected MSPs, helping shape the next phase of growth within a business known for innovation, customer retention, and exceptional service delivery. If you’d like to find out more, please apply today or contact Kylie for a confidential discussion: (phone number removed) (url removed)

Our client feels a genuine responsibility to enhance people’s lives, and they go to extraordinary lengths to achieve this. The team is constantly challenging the norms to find better and more beautiful solutions. They create places where you can thrive in your own space, surrounded by a wider community to which you belong. They are not simply developers they are a growing team, with a vision for creating a better kind of smart living. JOB OVERVIEW: The Resident Service Manager will work as part of a team responsible for the day-to-day operations and resident experience at a residential community. The ideal candidate will be customer-focused, detail-oriented, and able to work collaboratively with team members and residents. MAIN DUTIES AND RESPONSIBILITIES: • Lead by example, adopting company policies, procedures and values • Deliver exceptional customer service to all residents and guests. • Constantly strive for continuous improvement • Take personal responsibility for understanding and following the company’s Health & Safety policies and practices. • Able to handle confidential and sensitive information, dealing with issues and queries with utmost professionalism. Role Specific Accountabilities • To be a main point of contact, be responsible for quality customer service for residents and guests, handling day-to-day matters in a prompt and professional manner. Occasional decision-making and problem-solving in the absence of supervision will be required, given the circumstances of the role. • To carry out security and maintenance inspections of vacant / pre-let properties as required • Carry out light concierge duties such as parcel collection and key management when required. • To respond to all enquiries from prospective residents and to share the details with the leasing team, occasionally arrange and conduct viewing tours as required. • To run regular resident engagement events • To provide a bespoke resident experience based on the resident demographic. • To assist with Move in and Move Out and conduct building and apartment familiarisation to new residents. • Reviewing and reporting repair issues providing Residents with regular updates on progress. • Arrange regular interim inspections of occupied apartments to check the condition and identify early maintenance requirements (PPM) • Carry out regular inspection of all common parts reporting any defects. • Aiming to ensure the Scheme holds 5* reviews on Google ratings – actively speak to the residents to gain feedback. REQUIRED EXPERIENCE AND TECHNICAL COMPETENCY: • Excellent verbal and written communication skills • Excellent IT and numeracy skills • Experience of working in a high-end customer service establishment. • Proven ability to handle confidential information and sensitive matters that may involve the general public and handling issues and queries with professionalism. • Practical application and working knowledge of Health and Safety requirements and legislation to eliminate or mitigate risk in the workplace. • Ability to work under pressure with a degree of flexibility and to take control of your own workload. • Strong organisational skills Salary & Working hours/Shifts SALARY: £30,000 – £33,000 pa d.o.e WORKING HOURS: shifts, 4 on 4 off 12 hour shifts 20:00 – 08:00 The above is a high-level summary of accountabilities and is not meant to be a comprehensive description of the role. Additional ad-hoc responsibilities will arise which will be considered to form a reasonable part of the role and role requirements may be subject to change from time to time. If you are interested in this role and you have the necessary experience, please submit your most up to date CV and contact details to Steve or Kelly at Bastow Irwin Recruitment Ltd at your nearest opportunity

PA Media is the UKs national news agency, delivering trusted news, information, and content to media, brands, and businesses for over 150 years. As a leader in the media and content distribution landscape, we provide innovative solutions that empower our clients to stay ahead in a rapidly evolving digital world. Our purpose is simple:We build trust in news, data and content.This sits at the heart of everything we do, from the products we create to the partnerships we build. About the role This is a high-impact role within PA Medias Commercial function, focused on our most valuable Tier 1 client relationships. As Customer Success & Key Accounts Director, you will be responsible for driving the strategy, growth, and retention of our top-tier accounts. You will act as a strategic partner to senior client stakeholders, ensuring we deliver long-term value while identifying opportunities to expand and deepen relationships. This role sits at the heart of our ambition to place the customer at the centre of everything we do - moving beyond traditional account management to a proactive, insight-led partnership approach. What youll be responsible for Strategic Client Leadership Own and develop relationships with PA Medias most important clients, acting as a trusted advisor at senior level Build and execute strategic account plans focused on long-term value and partnership Retention & Growth Drive renewal strategies to secure and maximise core revenue Identify and deliver upsell and cross-sell opportunities across PA Medias portfolio Contribute to year-on-year revenue growth from key accounts Customer Success Excellence Embed best practice in customer success management across key accounts Proactively manage account health, ensuring high levels of satisfaction and engagement Lead on resolving client challenges quickly and effectively Cross-functional Collaboration Work closely with Product, Editorial, and Commercial teams to align solutions with client needs Act as the voice of the customer to influence innovation and service development About you You are commercially astute and relationship-driven, with a proven track record of managing and growing high-value client portfolios. Youll bring: Significant experience in Customer Success or Key Account Management at a senior level Experience in media, publishing, or information services A strong track record of driving retention and revenue growth from strategic clients Exceptional relationship-building, negotiation, and influencing skills A strategic mindset with the ability to translate client needs into business opportunities It would be great if you also have: Exposure to product or innovation-led environments Familiarity with CRM platforms such as Salesforce Experience working with major UK and Ireland news publishing organisations What we offer Competitive salary and commission 5 weeks holiday plus public holidays, with the option to buy more Company pension (8% overall contribution) Life assurance (4x salary) Enhanced family leave Wellbeing and volunteering days On-site gym REF-228 246 TPBN1_UKTJ

About the role A market leading public safety client of ours is currently in the market for a System Engineer to join a growing team within the UK. In the role you will be responsible for the technical implementation of their solutions throughout the entire project lifecycle for their Control Room Solution projects. Working under the guidance of the Public Safety Delivery Lead Manager and Lead System Engineer, you will be involved in the build, commissioning and testing of their solutions as part of Control Room Solution deliveries. Your Main Responsibilities Communicating with customers about all technical issues Installing, integrating, commissioning, and starting up systems Planning, creating & coordinating data/information to implement the technical solution. Troubleshooting - organising measures in connection with technical issues to remedy system errors. Collaborate with Solution Architect for decisions on implementation of complex technical solutions & system optimisation. Inspecting and accepting products from sub suppliers and partners prior to implementation Your Experience Network and IT infrastructure Electrical /Telecommunication know how. Microsoft Windows Server/Desktop platform system build and configuration. Solid Project delivery experience Requirements Engineering Telecommunications systems (Telephony/Radio Integration) experience. Knowledge of Mission Critical /resilient systems architecture Awareness of Cloud technologies UK Public Safety market experience ideal Your Qualities Thrive on collaboration and are happy working as part of a team or independently. Proactive and able to balance competing priorities. Customer & Service focussed. Solutions focussed in how you think and act Goal orientated - delivery of milestones / budgets etc. Passionate about personal learning & development Able to travel - both within UK and to Vienna HQ Allow for security vetting from government organisation.Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission

About The Role Location: West Molesey (KT8 2QZ) Role: Assistant Store Manager / Location: West Molesey / Salary: £29,820 per annum plus bonus and benefits / Hours of work: 40 hours per week - 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. What we give back to you We believe if we can deliver a good work life balance and promote the health and wellbeing of our people, there’s a good chance they will stay happy, engaged and driven to build a career with us. Some of our excellent benefits include: Competitive rates of pay reviewed on an annual basis Quarterly team bonuses averaging around 10-12% (up to a maximum of 25%) Additional day off for your Birthday Holiday entitlement of 28 days, increasing with service Training and support to help you develop a great career with us from day one Great pension and sharesave schemes Social events throughout the year Family friendly policies which include enhanced maternity, paternity and adoption packages Free on-site parking Cycle to work scheme and gym discounts Vouchers for important life events, birthdays and long service rewards Day off to volunteer for one of our charity partners Access to wellbeing support and employee assistance programme (EAP)What you`ll be doing As an Assistant Store Manager, you will work closely with the Store Manager / Deputy Store Manager to help drive the success of store performance and your team’s development, so you will need to be aligned with our values, your team and delivering exceptional customer service. We love a bit of get up and go, so you won’t be afraid of getting stuck into your work with passion and enthusiasm. Some of your core responsibilities will be: Leading from the front and work shoulder to shoulder with your team Managing, recognising and rewarding your team whilst maximising the performance of your store Identify the potential of your team to ensure there is a strong pipeline of talent Support in creating a working environment where people are happy to come into work Ownership of store financial contribution in order to drive sales and control costs Ensure you and your team always provide the highest level of customer service Maintain commercial awareness of competitors to improve team and store performance Ensure you take responsibility for all aspects of store operations in the Store Managers absence, including maintaining the cleanliness and maintenance of the store, complying with health and safety standards, monitoring store security and accurate completion of administration Encourage a positive and flexible approach to daily management of the store/teamFind out more about a Store Role About The Organisation Here at Big Yellow, people are at the heart of our business. When customers visit one of our stores, their journey begins with you. That’s why it’s essential you showcase your personality including integrity, empathy and a genuine passion to help others. We are a small but close-knit company, where each individual person matters. Despite our rapid growth over the past 25 years, we’ve maintained a strong family feel, and our success has come from great people, delivering an outstanding customer experience. We take a can-do attitude, combined with always doing the right thing – whatever the challenge. We take great pride in the culture we’ve created—a fun, supportive, and positive place to work. Our store teams are small, allowing colleagues to work closely together, build trust, and form strong relationships. The role itself is highly varied, making it ideal for those who enjoy a job where no two days are the same. But it’s not just about work—we also encourage our teams to socialise, connect, and celebrate their successes together. So, if you’re excited about this role but your experience doesn’t align perfectly with everything in the job description, we would encourage you to apply. It’s not just your skills we are looking for, it’s your personality. If you have great leadership skills, a genuine desire to support and inspire your team, a positive attitude and are not afraid of a challenge, please get in touch. We are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process, then please let us know. Find out more about life at Big Yellow