351 Best it customer service Jobs in Richmond (March 2026)

.Join the Most Luxurious Bedding Brand in the UK – Become a Luxury Brand Ambassador at Imperial Bamboo! Are you ready to work for one of the most talked-about and admired luxury brands in the UK? Do you have a magnetic personality, love to engage with people, and thrive in a fast-paced retail environment? This is not just a job – it’s a chance to represent a brand that redefines sleep luxury! At Imperial Bamboo, we specialise in exquisitely crafted bamboo mattresses, pillows, and bed linen – bringing comfort, style, and sustainability into the homes of thousands across the UK. As demand grows, so does our team – and we’re looking for vibrant, passionate, and confident individuals to join our retail family. Why This Role is Unmissable: We’re not just hiring a Retail Sales Consultant – we’re looking for our next Luxury Brand Ambassador, someone who embodies elegance, passion, and excellence. This is your opportunity to shine on one of the UK’s most prestigious retail stages: Westfield Stratford, London. What You'll Do – and Love Doing: Represent the Imperial Bamboo brand with confidence, style, and expertise Provide VIP-level customer service to every guest – make their experience unforgettable Become a product expert – passionately explaining the benefits of our luxurious bamboo bedding Meet and exceed sales goals – we reward success generously Maintain a stunning, on-brand display that showcases the beauty of our collection Manage your till, stock, and daily sales like a pro Support team success with collaboration, ideas, and positive energy What We’re Looking For: A naturally engaging personality and strong people skills A proven background in retail or sales (luxury retail is a bonus) Passion for bedding, home design, wellness, or luxury lifestyle products Organised, proactive, and focused on delivering a 5-star experience Excellent presentation, communication, and attention to detail What You’ll Get: A competitive salary + performance-based bonuses This role is self employed job working times 5 days per week ,the salary is build up from daily payment + high commision Training and support to help you succeed and grow An inspiring work environment with a luxury brand that’s going places The chance to be part of a brand people love and trust Location: Westfield White City, London( in front of White house company store) Schedule: Full-time, 5 days per week If you’re driven, stylish, and ready to turn every interaction into a luxury experience, then this is the opportunity you've been waiting for. Apply now – join Imperial Bamboo and help shape the future of luxury bedding in the UK. Due to the high number of applications expected, we will only contact shortlisted candidates. Thank you for your understanding. MINIMUM 40 HOURS REQUIRED FOR THE JOB ROLE

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Caprice Holdings

Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and service-oriented individual to join our team as a Waiter. As a Waiter at our restaurant, you will be an integral part of delivering an outstanding dining experience. If you have a passion for hospitality, possess fine dining expertise, and are committed to providing exceptional service, we invite you to bring your skills to the renowned setting we call home. Key Responsibilities: • Greet guests in a professional and friendly manner., • Take and relay accurate food and beverage orders to the kitchen and bar., • Provide detailed information about menu items, specials, and wine selections., • Collaborate with kitchen and bar staff to maintain a smooth workflow., • Handle guest inquiries, concerns, and special requests with tact and professionalism., • Uphold the highest standards of cleanliness and hygiene in the dining area. Requirements: • Proven experience as a Waiter/Waitress in a high-end restaurant or similar establishment., • Exceptional customer service and communication skills., • Knowledge of fine dining etiquette and service standards., • Ability to multitask in a fast-paced environment., • Attention to detail and a passion for delivering an outstanding guest experience. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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Research Tribe

Work From Home – Paid Research

2 days ago

Part-time

London

Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

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The Orangery Restaurant

Kensington Palace Gardens, Kensington and Chelsea

About The Orangery: The Orangery at Kensington Palace is a historic dining venue offering breakfast, lunch, and afternoon tea in an elegant royal setting. Originally built in 1704 for Queen Anne, it now provides guests with a refined dining experience within the palace gardens. Role Overview: We are looking for a Food Runner to support our front-of-house team by delivering food promptly and efficiently while ensuring exceptional guest service. This role is ideal for individuals who thrive in a fast-paced environment and have a keen eye for detail. Key Responsibilities: - Deliver food orders from the kitchen to tables quickly and accurately. - Assist waitstaff in ensuring all dishes are presented correctly and to the highest standard. - Maintain cleanliness and organisation of service areas. - Communicate effectively with the kitchen and service teams. - Assist in setting up and closing down dining areas as needed. Requirements: - Previous experience in a restaurant or hospitality role is required. - Strong teamwork and communication skills. - Ability to work efficiently in a fast-paced environment. - A passion for delivering excellent customer service. - Flexibility to work weekends and holidays. Benefits: - Opportunities for career growth. - Staff discounts. - A unique working environment in the historic Kensington Palace gardens.

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CraftBurger

Front of House Team Member

4 days ago

Part-time

London

Job Opportunity at CraftBurger – Join Our New London Flagship Team CraftBurger is expanding, and we are thrilled to announce the opening of our new London branch – one of our most exciting and ambitious projects yet. As a fast-growing, established brand in the UK and abroad, we take pride in delivering top-quality smashburgers while creating an energetic and professional environment for both our customers and team. We are currently seeking hard-working, dedicated employees to join our front of house role. This role will include preparing desserts, cleaning the front end and other related duties, employees who can work efficiently, and maintain high standards of service. Full training will be provided before opening to ensure every team member is prepared and confident in their role. Requirements: Male and Female applicants welcome (18 years and above). Previous hospitality or food service experience preferred. If you don’t have experience that won’t be a problem since we provide training. Strong teamwork, communication, and customer service skills. Positive attitude and commitment to excellence. At CraftBurger, this is more than just a job – it’s an opportunity to be part of something fresh and ambitious. With your hard work and our support, we aim to make this branch stronger, busier, and better than ever before. Together, we’ll create a space where the team can grow with the business and take pride in being part of a brand that’s expanding rapidly. If you’re ready to take on the challenge and be part of our flagship London team, we’d love to hear from you. Both Full-Time and Part-Time are available.

Notting Hill, Kensington and Chelsea

The Pachamama family is proudly delivering an exceptional guest experience at the venues in central London. Our dishes, inspired by Mediterranean and Greek cuisine, offer guests a fantastic culinary journey through bold flavours and authentic culinary traditions. Pachamama Group was set up in October 2014 with a mission to introduce inspiring hospitality concepts across the globe by doing it our way and making the impossible possible. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey. We are seeking an enthusiastic and experienced Bartender to join our team at Zephyr Restaurant and NakedFamous Bar. The ideal candidate will have exceptional customer service skills, and the ability to create a welcoming atmosphere for all guests. As a Bartender, you will be responsible for preparing and serving a variety of alcoholic and non-alcoholic beverages, engaging with customers, and maintaining a clean and organised bar area. As our Bartender, we expect that you will contribute to our mission of introducing inspiring hospitality concepts to the London restaurant scene. Our philosophy is to do it our way and make the impossible possible. For the Bartender role, we offer the following benefits and opportunities: • Attractive salary based on your skills and experience., • Full Service Charge distribution., • Referral scheme with a £300 bonus for a successful candidate., • Complimentary breakfast, lunch, and dinner for all employees., • Generous staff discount at all group's restaurants., • 28 days of holiday for a full time employee, ensuring a balanced professional and personal life. Other benefits include: • Comprehensive on-the-job training to enhance your skills and knowledge., • A friendly and positive work environment fostering respect and teamwork., • Psychological, financial and legal support available through our Employee Assistance Programme (EAP)., • Salary paid monthly -- on the last Friday of each month., • Wagestream access, allowing you to stream up to 50% of your earnings at any time., • Pension scheme with a 3% employer contribution., • Opportunities for career development, regular appraisals to discuss progress and perspectives. If this sounds of interest to you, please apply . Join the family and grow with us at Pachamama Group! This is your chance to be a part of something extremely exciting.

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Gaarnish Ltd

IT Support & Web Contect Technician

Overview We are seeking a dedicated IT Support professional to join our dynamic team. The successful candidate will provide essential technical assistance across various platforms, ensuring seamless operation of our IT infrastructure. This role offers an excellent opportunity to utilise and develop your expertise in computer networking, hardware, and software support within a fast-paced environment. The position is paid and ideal for individuals passionate about delivering exceptional customer service and technical solutions. Duties • Provide first-line technical support to end-users via help desk systems such as ServiceNow and Jira., • Provide training to company end-users and create user guides and support them., • Data Integrity & Reporting Assist with data entry, validation, and cleaning to ensure accuracy and consistency and Generate standard reports and support users in dashboards., • Troubleshoot and resolve issues related to desktop hardware, operating systems (Windows, macOS, Linux), and software applications including Microsoft Office., • Assist with network connectivity problems involving LAN, VPN, DNS, TCP/IP, and firewall configurations., • Manage user accounts and permissions within Active Directory and utilise SCCM for software deployment and updates., • Support server infrastructure including Microsoft Windows Server environments and BMC Remedy ticketing system., • Maintain computer hardware, peripherals, and network equipment ensuring optimal performance., • Document incidents, resolutions, and system configurations accurately for future reference., • Collaborate with cross-functional teams to implement system upgrades and security patches., • Strong understanding of computer networking concepts such as LAN, TCP/IP, DNS, VPNs, firewalls, and TCP protocols., • Proven experience in desktop support for Windows (including Windows Server) and macOS operating systems; familiarity with Linux is advantageous., • Proficiency in Active Directory management and familiarity with SCCM for software deployment., • Responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction., • Knowledge of hardware troubleshooting including components such as motherboards, hard drives, RAM, and peripherals., • Experience with help desk tools like ServiceNow or Jira; ticket management skills are essential., • Ability to communicate complex technical information clearly to non-technical users with excellent customer service skills., • Familiarity with remote support tools such as BMC Remedy or similar ticketing systems., • Analytical skills to diagnose issues efficiently using system logs and diagnostic tools., • Strong organisational skills with the ability to prioritise multiple tasks effectively. This role is ideal for motivated individuals eager to advance their career in IT support while delivering outstanding service across diverse technological environments.

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N Family Club - Wandsworth Nursery

We’re more than just a nursery group. We’re the UK’s most innovative early-years education provider. At N Family Club, we dreamed of reimagining early years education. Becoming a place that fosters creativity, embraces a curriculum-led approach, and prepares children for the modern world. We’re proudly making our dream a reality – and we want you to be a part of it! As a Kitchen Assistant at N Family, you’ll be cooking up a storm every day – supporting our Chef to prepare breakfast, lunch, dinner, and snacks for children, as well as a lunch and a smoothie for our hard-working nursery team. We’re looking for a friendly, forward-thinking Kitchen Assistant who can support our Chef to create a menu that keeps everyone happy and healthy. With your dedication and passion, you’ll make your mark and help us become the most loved early years education group in the UK. Your key responsibilities • Assist with cooking fresh, tasty, and nutritious meals for the children and team every day., • Make sure each meal meets the nutritional needs of different age groups and follows all food safety and choking guidelines., • Support the Chef to cater to different dietary needs for all ages., • Support with preparing daily lunches and smoothies for the nursery team, catering to a variety of diets and preferences., • Support the Chef to keep on top of kitchen paperwork and checks, including cleaning schedules and daily safety logs., • Order supplies, manage stock, and make sure the kitchen runs smoothly., • Maintain the kitchen to a 5-star Food Hygiene standard., • Build friendly, professional relationships with parents so they feel confident about the food their children eat. Our Kitchen Assistant should have... • Previous experience in a commercial kitchen or a nursery kitchen., • Experience in catering for a diverse range of dietary needs., • A Food Preparation and Hygiene NVQ Level 2 or above (you’ll need to complete a Level 3 during induction if not already held)., • A passion for food creativity and a love for working with children and families., • A genuine interest in cooking with long-term culinary career goals., • A willingness to adopt conscious practices within food and cooking, including recycling and creating as little food waste as possible., • The ability to work quickly and effectively during busy service times., • A positive, glass-half-full outlook., • Bags of drive and motivation with a ‘make it happen’ attitude!, • A love for customer service.

West Brompton, Kensington and Chelsea

We are currently looking for a part time waitress/waiter (12-20 hours per week) to join our dynamic team. You should be enthusiastic, great with people, and a hardworking team player. You will be greeting and welcoming guests, taking orders, serving cocktails & drinks, taking payment, clear and reset the tables, and doing the daily cleaning and general wait staff duties. As a team member, you need to assist the bar if needed. Skills and experience: Experience in cocktail serving or bar work in a similar environment. You're a hard worker with a can-do attitude and an eagerness to learn Great customer service skills and full of positivity. Work in an organised and tidy manner. Have a strong logical approach and the ability to work with a calm head when it’s busy. Above all, you’re a team player. Nordic language knowledge is helpful but not essential.

Daytime Café Manager — Alma Barnes Alma is a wellness-oriented café brand with a growing footprint across London. We're looking for an experienced Café Manager to lead our Barnes location — a busy, community-loved spot known for great coffee, fresh food, and a genuinely warm atmosphere. This is a role for someone who takes pride in running a tight operation, develops their team, and holds the standard without being told to. What you'll be doing • Managing the full day-to-day operation of the café, including opening and closing, • Leading and developing a team of 7, • Maintaining service and quality standards across coffee, smoothies, and breakfast, • Handling staff scheduling, coordination, and performance, • Keeping on top of stock, waste, and supplier deliveries, • Reporting to the Operations Director and contributing to broader brand decisions What we're looking for: • 1–2 years in a café or hospitality management role, • A leader who sets the tone — calm under pressure, consistent, and accountable, • Strong operational instincts: you notice what's slipping before it becomes a problem, • Genuine warmth with customers and a commitment to building a loyal regular base, • Experience with staff scheduling and stock control What we offer • Starting salary of £14–£15 per hour depending on experience, plus TRONC, • Daytime hours only — no evenings, • Enrolment into the company pension scheme after 3 months, • Staff food during every shift, • Unlimited hot drinks, • A stable, growing brand with real opportunity to progress as Alma expands Great cafés don't run themselves. If you're the one who makes it happen, we want to hear from you.

Notting Hill, Kensington and Chelsea

Join our team as a Waiter/Waitress at italian restaurant 🍝🇮🇹 Job Type: Full-Time | High Energy | Fluent in Good Vibes and Italian Key Responsibilities: • Greet guests with a warm smile and ensure they feel like they’ve just stepped into a classic Italian home, where everyone’s treated like family., • Take orders accurately and efficiently, making sure every dish arrives at the table exactly as the guest imagined., • Deliver dishes with flair, whether it’s a simple margherita pizza or a decadent tiramisu, ensuring every dining experience is memorable., • Keep an eye on your tables, anticipating guests’ needs before they even have to ask—because in Italy, it’s all about hospitality!, • Work closely with the kitchen and bar staff to ensure that food and drinks are served promptly and that special requests are handled with care., • Help maintain a lively, welcoming atmosphere in the restaurant, whether by engaging in friendly banter or sharing a laugh with guests., • Handle any guest concerns with grace, turning potential issues into opportunities to exceed expectations. What We’re Looking For: • Previous experience in a restaurant is a plus (preferably Italian restaurant), but if you’ve got a passion for food and people, we’re excited to train you!, • A love for Italian cuisine and culture—knowing your bruschetta from your bolognese is a big plus!, • You’re friendly, energetic, and great with people, able to make every guest feel special., • You can juggle multiple tables, orders, and special requests without breaking a sweat., • From remembering a guest’s favorite wine to ensuring the table is set perfectly, you never miss a beat., • You bring good vibes to every shift, making sure guests and coworkers alike enjoy their time at the restaurant. Perks: • Enjoy a complimentary staff meal during your shift, because we believe you should love what you serve., • Work in a fun, family-oriented atmosphere where food, laughter, and conversation flow freely., • Earn competitive pay and great tips from happy customers who appreciate your stellar service., • Opportunities to advance within the restaurant—whether you want to become a head waiter or learn the ropes of restaurant management.

Restaurant Supervisor

La Mia Mamma is looking for an experienced and passionate Restaurant Supervisor to join our growing team. You will support the Restaurant Manager in leading the front-of-house team, ensuring smooth daily operations, and delivering an exceptional guest experience across our restaurants. La Mia Mamma is more than just a restaurant – it’s a celebration of authentic Italian cuisine. Each season, we welcome real Italian mammas from different regions of Italy to cook their traditional dishes and share their stories with our guests. The position is open at our restaurant in Chelsea: 257 Kings Road, SW3 5EL. . What We’re Looking For • At least 2 years of experience in a similar supervisory role within the hospitality industry, • Strong leadership and communication skills, • A genuine passion for Italian food and culture, • A proactive, hands-on attitude with a guest-first mindset, • Solid knowledge of London’s vibrant restaurant scene and customer expectations, • Ability to support the team, manage shifts, and handle customer feedback professionally, • Fluent English (Italian is a plus!) Your Key Responsibilities • Support the Restaurant Manager with daily operations, • Lead and motivate the front-of-house team, • Deliver consistent, high-quality service to ensure a memorable dining experience, • Train and mentor new team members, • Monitor staff performance and ensure company standards are met, • Assist in managing reservations, floor plans, and guest satisfaction, • Help drive team morale and a positive workplace culture What We Offer • Competitive salary, based on your experience, • Minimum 28 days of paid holiday, • Training and ongoing support to help you grow, • A dynamic, multicultural work environment, • The opportunity to be part of a unique and authentic Italian dining concept

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Silver Rain Ltd

Production Technician and Precision Fitter - Personalised Metal and Wood

Role Overview We are looking for a highly skilled Production Technician & Fitter to join our creative manufacturing team. This role is unique: it combines the technical "bench fitter" skill set with modern digital fabrication. You will be responsible for the setup, operation, and maintenance of our precision machinery (Laser Engravers, UV Printers, CNC cutters) to produce high-quality, bespoke accessories and gifts from metal and wood. Key Responsibilities & Tasks 1. Production Fitting & Assembly • Precision Assembly: Fit and assemble small-scale metal parts and sub-assemblies (such as welding necklaces, attaching clasps, or inlaying metal into wood) to fine tolerances., • Technical Specifications: Examine digital drawings and customer specifications to determine the most efficient sequence of operations for custom orders., • Finishing: Use hand tools and bench techniques to ensure all metal and wood products meet our "Prestige" quality standards before dispatch. 2. Machine Operation & Digital Fabrication • Laser & UV Systems: Calibrate and operate laser engraving and UV printing machinery, adjusting settings for different materials including stainless steel, silver, wood, and acrylic., • Material Preparation: Execute the cutting and preparation of raw metal and wood sheets to required dimensions using industrial cutting equipment. 3. Maintenance & Engineering • Plant Maintenance: Install, repair, and service our industrial production machinery to minimise downtime., • Fault Diagnosis: Examine the operation of electrical and mechanical components within our engravers and printers, making adjustments to ensure laser alignment and print head accuracy., • Tooling: Maintain and sharpen cutting tools and jigs used in the daily production of accessories.

Location: London (West / Central / South) Pay: £15–£20/hour (or fixed pay per job) Contract: Self-employed / Independent contractor Start: ASAP About Primeway Cleaning Primeway Cleaning is a London-based cleaning service providing residential cleaning, deep cleans, and end of tenancy cleans. We’re building a reliable team of professional cleaners who take pride in high standards and customer satisfaction. What you’ll be doing You’ll be assigned cleaning jobs across London, including: • Standard home cleans (maintenance), • Deep cleans (detailed scrubbing, limescale removal), • End of tenancy cleans (cupboards, skirting, appliances external), • You will be offered jobs regularly based on availability, • Jobs can be weekdays or weekends, • Pay can be hourly or fixed-rate per job 1. Full name, 2. Postcode, 3. Cleaning experience (where you worked + how long), 4. Availability (days/times), 5. Do you have full cleaning equipment? (vacuum included), 6. Do you have a car / transport?, 7. Can you travel to West/Central London?, 8. Phone number

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