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IT TECHNICIAN (SEASONAL SURREY) Job Description Summary A fantastic position for a recent graduate, first/second jobber, or someone at the beginning of their IT journey. We offer a welcoming and supportive environment where you can gain invaluable knowledge and develop technical skills whilst working alongside experienced professionals. You will be expected to provide first-line IT support in-person, via email or over the phone to a wide range of end users; thus, good communication skills are essential for this role. We are looking for someone who has a genuine interest in technology, is hardworking, willing to learn and passionate about helping others solve problems. Our operations include weekend work, so we are looking for someone who can commit to working on weekends (not all weekends though!); this will be discussed in detail during interview. You will be exposed to a wide range of technologies and gain invaluable hands-on IT experience which, for the right person, can open doors to a long-lasting career in IT. If this sounds like you, we would like to hear from you. A full UK driving licence is essential for this role. JOB DESCRIPTION Key Responsibilities: • Check and verify new IT equipment upon arrival., • Configure and install new hardware and software as required., • Replenish IT consumables across various UKME locations., • Maintain stock levels of IT consumables to ensure availability., • Set up mobile phones and peripheral devices for users., • Provide first-line support by working on the IT Service Desk when needed., • Deliver and set up IT equipment at different sites as required., • Represent the IT Department on client sites., • Any tasks or responsibilities as requested by management within the scope of the position. Knowledge and Skills: • Working knowledge of basic IT principles (Essential), • Familiarity with Microsoft Office solutions (Essential), • Understanding of computer hardware (Essential), • Ability to research hardware and software issues (Essential), • Ability to present solutions in user-friendly language (Essential), • Ability to work independently and manage tasks without supervision (Essential), • Possess a full UK Driving Licence (Essential) ADDITIONAL JOB DESCRIPTION From all our employees we expect: • Communication Skills: Ability to effectively communicate both verbally and in writing. Being able to clearly convey information and listen actively to others is crucial., • Confidentiality: Colleagues are expected to maintain confidentiality, including safeguarding sensitive client information, adhering to internal policies and procedures, and observing data protection guidelines. We protect our clients' trust and maintain a professional workplace by maintaining these standards and conducting work-related discussions in secure environments., • Teamwork: Willingness and ability to collaborate with others to achieve common goals, including the ability to work well in both team-oriented and individual contributions., • Adaptability: Flexibility in handling change and adapting to new situations, challenges, and work environments., • Problem Solving: Capacity to identify and resolve issues efficiently and effectively. Being able to think critically and provide solutions to complex challenges., • Integrity: Demonstrating honesty and strong moral principles in all work activities and interactions., • Reliability: Being dependable in achieving deliverables and consistently meeting deadlines., • Time Management: Skills in managing one's time effectively, especially when balancing multiple priorities., • Attention to Detail: Being thorough in completing tasks and having a keen eye for details in all aspects of work., • Professionalism: Maintaining a high level of professionalism in behaviour and appearance, respecting others, and showing a strong work ethic., • Continuous Learning: Willingness to learn and enhance skills and knowledge continuously. Being receptive to feedback and committed to personal and professional growth.

Product Intern Department: Product & Marketing Duration: 12 months Start date: Spring 2026 The Product Intern role offers a fantastic opportunity to join a global manufacturing business at the heart of innovation to learn, grow, and be part of a collaborative team shaping products that make a difference. You will be involved in all aspects of product management from development to the launch, researching competitive landscape, reporting the voice of customer, support product testing and demos, as well as administrative tasks that will benefit the team and the processes. Key Responsibilities: 1. Product Administration & Benchmarking • Build and maintain product benchmark comparisons, • Use Microsoft and AI tools to accelerate comparison process. 2. Product Management – Ticket Support • Monitor and support the Product Management ticket system across Europe and the Middle East. 3. Documentations Administration • Periodically review the datasheets and manuals for accuracy and compliance., • Liaise with Korea HQ to update documentations, • Updating sales guides, product roadmaps, comparison charts, feature/benefit documents and presentations 4. Product Testing • Assist Product Managers in testing first samples of new products, • Test, identify and report software/hardware issues, • Provide early product insights to technical support and sales teams to support pre-launch enablement. 5. QA, Integrations & Internal Enablement • Support Quality Assurance (QA) evaluations for third-party applications and our own software, • Test integrations for new product launches (e.g., Milestone, Genetec VMS)., • Help create tutorials/quick videos on features and how-tos for internal sales tools., • Assist with product shoot-outs, set-up, programming, and on-site testing. 6. Research & Compliance • Assist in competitor and market research using online research and internal datasets. Skills & Qualifications Essential • Recent graduate or a BTEC Level 3/Level 4 student in a relevant field (e.g., Engineering, IT, Business, Electronics)., • Proficient in Excel (tables, formulas, clean formatting) and comfortable working with technical specifications., • Strong attention to detail; organised; able to follow processes and close loops., • Clear written and verbal communication; confident collaborating with multiple stakeholders., • Interest in technology—cameras, software, AI—and a desire to learn. Desirable • Basic electronics familiarity., • Programming or scripting experience (e.g., MQTT, Python, simple application development)., • Experience with video production/editing for tutorials., • Exposure to VMS/analytics platforms (e.g., Milestone, Genetec)., • Familiarity with Microsoft Copilot/ChatGPT for research and productivity. Location: This is an office-based role in Chertsey, Surrey offering easy access to M25 and M3 for commute, and is a 5 minutes’ walk from local train station. We also offer contribution of lunch schemes served with Korean menu option. There is a possibility to work from home and occasional travel abroad.

Job Purpose RICS Registered Valuer with a minimum of 3 years experience at Associate level to undertake Red Book valuations for various purposes including secured lending. To undertake rent reviews and lease renewals on commercial properties including offices, industrial and retail. The employee will be an important part of the Professional Team which comprises other Chartered Surveyors and Graduates with specialist knowledge in the following disciplines: Valuation, Lease Advisory, Rating and Leasehold Enfranchisement. Role Dimensions Financial data (budgets etc) Each fee earning member of staff has an annual financial target which would be set based on the employee’s experience and ability. Total number of employees for whom you have line responsibility None initially, however there are junior members of the team who learn by way of shadowing senior members. As part of the Professional team, you will play your part in mentoring the junior members of staff, helping with their preparation for the APC and assisting them as they develop into Chartered Surveyors. Other data Working as part of the Professional team and supported by the Division as a whole, the role is to undertake existing instructions, maintain existing Client relationships by keeping them informed of the progress of their reports and develop new business. The majority of work will involve property situated in South-West London. In some cases, it is necessary to travel outside this geographical area, for example as part of a portfolio valuation. Business generation and client facing business activity is a requirement and necessary for promotion opportunities. Cross-selling will also be rewarded. Opportunities arise from time to time to take on extra responsibility in certain areas ancillary to our core business e.g. APC / Graduate Counsellor, Sustainability Team, Complaints Handling, Anti Money Laundering, IT Committee etc. Key responsibilities Client Management is a key component of this role. It is imperative that both existing clients and potential clients are provided with a prompt and professional service which promotes the Department, Division and ultimately the Firm. Keeping clients abreast of inspection dates and progress of their reports are core components of this position. Responsible for Fee and Cost Management quoting for work and ensuring that all fees and other costs are monitored and processed in a timely way so that income and profit targets are met. As a fee earner, to prepare invoices and liaise with Clients and Accounts to ensure bad debts are kept to a minimum. Business Generation for the Department and firm as a whole which involves social interaction with potential clients, Bank managers, solicitors, accountants etc. The firm also holds numerous social events during the year where you are asked to invite some of you own Clients and host them on the day. Professional and Personal Development to identify and address the relevant development requirements for the job; and ensuring that the appropriate skills and technical knowledge are evident. Compliance and administration to maintain all the relevant professional and in-house procedures and standards, so ensuring good practice and consistency for the department and Company is achieved. Knowledge of changes and developments in professional and ancillary areas and to take steps to expand knowledge of the same. Communications & working relationships Internal • Line manager – for support and to monitor progress, • Departmental colleagues – to support each other and to ensure efficient service, • Other department representatives – to develop cross-servicing opportunities External • Clients – to keep advised of progress, to advise and to take instructions, • Professional bodies – to maintain and develop knowledge, • Other agents/professionals – comparables, market knowledge and negotiation Key performance indicators Financial – e.g. income, profit margins, debtor days, billing times • Service standards – e.g. up to date knowledge of client needs, • Departmental targeted income Compliance and Administration Evidence of following the administrative procedures that may include: • Debtor days/billing times, • 100% reports in standard format, • 100% compliance of QA & Company standards, • Accounts submission on timely basis (timescale – to be agreed) Personal Development Development plan in place • Evidence of behaviours as described in Section 7, • Attendance at courses relevant for RICS CPD, • Any additional training deemed necessary, • Assist in the training of OTA / junior staff members as required Person specification Knowledge, skills and experience required: Qualifications MRICS, RICS Registered Valuer with minimum 3 years PQE experience is essential Knowledge • Chartered Surveyor with relevant experience of Valuation is essential., • Able to demonstrate an up to date knowledge of professional matters such as the Red Book is essential, • Previous experience of independently undertaking rent reviews and lease renewals is essential., • Able to demonstrate knowledge of potential new markets appropriate to their region / town (desirable), • Able to demonstrate knowledge of current legislation that affects the building, development, marketing and letting of commercial space(desirable), • IT literate, with an ability to use IT as tool to support work, through effective use of databases, websites, in-house templates is essential. Experience • Able to demonstrate ability to develop the skills necessary to generate new clients and jobs (desirable), • Experience of the relevant commercial markets (desirable) Skills • Ability to solve problems effectively and creatively., • Time management able to organise and manage time effectively., • Report / letter writing to produce readable grammatically correct written reports and letters which are clear, logical and persuasive. Behaviours • Influencing clients and applicants to achieve positive outcomes in relation to proposals and working relationships., • Persuasiveness to understand the needs of the client / audience and respond accordingly by modifying or changing the communication style accordingly (written or verbal), • Initiate action to recognises, creates and seizes opportunities to implement plans and ideas to achieve business objectives., • Tenacity to demonstrates perseverance over a period of time to achieve objectives, irrespective of obstacles., • Attention to detail and accuracy ensures that activities and task are handled correctly and completed on time., • Adapting to change ability to respond constructively, enthusiastically and flexibly to changes in team, market and work., • When undertaking site visits these might not be accessible via public transport and therefore access to transport will be required. SHW is committed to encouraging respect, diversity and inclusion among our workforce and eliminating discrimination. The aim is for our workforce to be representative of all sections of society, and for each employee and client to feel respected in an equitable environment. By submitting your application, you acknowledge that your personal data may be shared with other SHW Group subsidiary and affiliate companies in support of this objective. All data will be handled in accordance with applicable data protection legislation and our Privacy Policy, which can be found here: Privacy | SHW

CHEP Equipment Pooling BV (CEP) is the European assets holding company of the Brambles Group. The CEP Indirect Tax Manager will manage the entitys indirect tax affairs in a highly complex compliance environment, with oversight of VAT compliance in 27 jurisdictions and non domestic VAT refund claims exceeding €50 million per year. The role exists to ensure robust technical compliance, effective oversight of the end to end indirect tax compliance process, timely resolution of issues, and the efficient recovery of VAT. The successful candidate will combine strong indirect tax technical expertise with proven project management skills to manage multiple stakeholders, mitigate risk, and deliver accurate and timely VAT outcomes across Europe. Key Responsibilities May Include: • Own and oversee end-to-end indirect tax compliance for CEP across Europe, including VAT registrations, filings, refunds, and regulatory obligations across 27 jurisdictions, • Ensure technical accuracy and robust governance of VAT returns, EC Sales Lists, Intrastat and related filings, whether prepared in-house or by external providers, • Act as the primary escalation point for complex indirect tax issues, including cross-border pooling, leasing, and supply-chain transactions, • Manage and coordinate external tax advisors and compliance providers, and partner closely with Finance, Accounting, Supply Chain, Treasury and IT, • Identify, assess, and mitigate indirect tax risks, maintain strong audit trails, and manage tax authority enquiries and internal/external audits, • Drive continuous improvement and future-proofing of VAT processes, reducing manual effort, strengthening controls, and improving efficiency, • Lead or support tax technology and transformation initiatives, including e-invoicing, digital reporting, ERP changes, and compliance automation, • Maintain clear process documentation, provide practical guidance to stakeholders, and support wider Group tax initiatives as required Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. Your background and skilset: • University Graduate degree and certified Tax/ Accountancy qualification, • 7+ years experience in Indirect tax role, with experience gained in Big 4/Tier A accountancy firm or Blue-Chip in-house tax department, • Strong experience in EU VAT compliance, xrnqpay including cross-border transactions and non-domestic VAT recovery, • Demonstrable experience overseeing large-value VAT refund claims and managing interactions with tax authorities to achieve timely recovery, • Track record of managing outsourced tax compliance providers, including setting scope, reviewing deliverables, and driving service quality, • Experience working within complex organisational and transactional structures, • Solid understanding of SAP-based data extraction and VAT data validation using Excel, • Ability to operate independently with a high level of ownership and attention to detail, • Strong communication skills, with the confidence to engage proactively with stakeholders and act as a business partner

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Highways, were supporting the safe transportation and movement of people across the UK. We dont just build roads and bridges- were building a better future, creating lasting social value that gives back to the communities in which we work. Youll be joining ourHighwaysteam, as the UKs number one highway maintenance contractor, our teams use the latest innovations to create effective solutions. We offer a range of services including planned and reactive maintenance and highway improvement schemes. Want to come and be a part of it? What will you be doing Please note this is a part time role - 16 hours per week Reporting to the Herefordshire Public Realm Business Director, you will operate across Herefordshire supporting in the delivery, recording and reporting of social value, and delivering the internal and external communications for the contract. Your key responsibilities within this role will include: Coordinating the delivery of the Social Value Delivery Plan by working with local charities, groups and organisations to deliver additional benefits to communities Ensuring the accurate recording and reporting of social value across the contract, including performance against our key commitments Delivering internal and external communications Receiving, recording, and responding to feedback from members of the public and other stakeholders relating to our network activities What youll bring To ensure you are successful in the role, you will need to be able to demonstrate the following qualities and attributes: Great communication skills verbal, written and report writing and presentation to ensure clarity in all situations and to effectively influence decision making Forward thinking capable of thinking ahead and planning for the future An understanding of the benefits of collaboration and the results it can bring a business managing change Able to generate new ideas which will be workable, realistic and resilient to future changes Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; 22 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! Holiday purchase scheme Personal Accident Cover About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group! Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupH IND3 TPBN1_UKTJ

A recruitment agency is seeking a Legal Assistant for a busy law firm in Twickenham. All necessary training will be provided, making it an excellent starting point for entry into the legal sector. This is a great opportunity for a graduate or someone with strong administrative skills to kickstart a

Role Purpose: To assist in the assessment of incoming streetworks permit applications, review the potential impact and coordinate the works , to minimise disruption and reduce congestion on the public highway in accordance with the legislative requirements of the New Roads and Street Works Act 1991 (NRSWA), as amended by the Traffic Management Act 2004 (TMA), in association with the requirements of the South East Permit Scheme. Work Context: The Highways and Transport Service is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets, including flood risk management. The role of the Network and Asset Management Group's is to develop and deliver asset management and flood risk strategies, manage highway networks and set local policies. The group also provides a directorate wide business and consultancy function. The group works jointly with a range of partner organisations to identify and deliver planned maintenance improvements and leads on several statutory duties including network management and safety and flood management. Based at the County Council's Network Management Information Centre (NMIC) in Leatherhead, the Traffic & Streetworks Team helps Surrey fulfill its Network Management Duty under the Traffic Management Act by Coordinating and Inspecting works in progress on the road network and designing/maintaining Surrey's Traffic Systems assets. The post holder is required to assist in the assessment of incoming streetworks permit applications supporting prompt and effective coordination of activities across the road network, to Council policies and National Streetworks Legislation and Guidance documents, advising on appropriate traffic management requirements for works sites considering the need for operative and public safety, and maintaining the expeditious movement of traffic, The post holder will be required to work on site and be part of the rota and stand-by arrangements for making use of the systems available at the NMIC to respond to congestion or incidents on the network when they occur. A full valid driving licence is desirable in order to travel around the County to meet the requirements of the role. Line management responsibility: No direct line Management Responsibility. Coach and help develop skills/knowledge of Network Coordination Administrators. Budget responsibility: Contributes towards the recovery of Street Works revenue income budget of approx £2 million pa, including: Income from Section 74 charges, SEPS permit fees and Fixed Penalty Notices by ensuring that all incoming permit applications are assessed within correct timelines and that appropriate conditions are placed on granted permit applications. Role Summary: Roles at this level typically provide specialist support services. Many will possess technical rather than professional expertise in the main disciplines. There will be minimal day-to-day supervision, but clear guidance will be available. The roles will plan for the weeks ahead and prioritise to accommodate non standard work. They often require understanding of complex procedures and support systems, and the ability to allocate workload and react to changing priorities. Although most work will follow established patterns, initiative is needed to handle processes and resolve problems and queries based on experience and judgement, mainly without reference to others. These roles may work alone instead of as part of a team, or the system or process used may require more specialist knowledge or experience. Graduate trainees start at this level Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates

Teaching Assistant • London borough of Twickenham, • Full-time, • Long-term, • £90 - £100/Day Reeson Education are looking for a primary teaching assistant to start asap. This may be during breakfast and after school clubs as well as during PE lessons and break As a Sports Graduate Teaching Assistant, you will be working alongside a team of support staff in class, and you will be working on a 1-1 basis with students who demonstrate challenging behaviour. You may also be required to assist teachers going off site to deliver Outdoor Education such as Rock Climbing, Paddle Boarding, sailing etc… as well as play time duties and engaging with children who potentially struggle with confidence and self - esteem It is desirable if you: • Have previous experience working with children and / or adults with learning difficulties including ADHD, SEMH and ASC, • Have experience in Sports / Physical Education / Outdoor Education, • Youth / Community work experience, • SEN experience, • Residential support/care worker, • Sports coaching, • Prior mentoring roles, • Teaching / Learning Support Assistance, • Have the ability to engage pupils in their learning and support them in their social, emotional and personal wellbeing Requirements: To be considered for the role of Sports Graduate Teaching Assistant you will: • Be able to work and support the needs of emotional, social, and mental health of young children, • Have the desire to take a supporting role in alternative education setting Apply: To apply for this Sports Graduate Teaching Assistant position, please can you send an up-to-date CV or contact Pedro on (phone number removed) Reeson Education: Reeson Education is England's Premier Recruitment Agency. Established in 2006 by experienced teachers, education professionals and recruitment specialists, we have built our business and reputation on the cores values of honesty, integrity and excellence. We care about education and the provision of education and have established an excellent reputation with schools and teachers alike. At Reeson Education we work closely with a large network of Nurseries, Primary Schools, Secondary Schools and Colleges across England. Our client base provides us with an abundance of available daily supply, long term and permanent opportunities across all age groups in all areas of London. Reeson Education is an Equal Opportunities employer and is committed to the highest standards of safeguarding and the promotion of the welfare of children, young people and adults. Please note, where a salary or daily rate range is stated, the higher rate applies to candidates who meet the enhanced experience, training or qualification requirements specified within the advert. All daily/hourly rates quoted are inclusive of holiday pay at 12.07

CHEP Equipment Pooling BV (CEP) is the European assets holding company of the Brambles Group. The CEP Indirect Tax Manager will manage the entitys indirect tax affairs in a highly complex compliance environment, with oversight of VAT compliance in 27 jurisdictions and non domestic VAT refund claims exceeding €50 million per year. The role exists to ensure robust technical compliance, effective oversight of the end to end indirect tax compliance process, timely resolution of issues, and the efficient recovery of VAT. The successful candidate will combine strong indirect tax technical expertise with proven project management skills to manage multiple stakeholders, mitigate risk, and deliver accurate and timely VAT outcomes across Europe. Key Responsibilities May Inclu de: Own and oversee end-to-end indirect tax compliance for CEP across Europe, including VAT registrations, filings, refunds, and regulatory obligations across 27 jurisdictions Ensure technical accuracy and robust governance of VAT returns, EC Sales Lists, Intrastat and related filings, whether prepared in-house or by external providers Act as the primary escalation point for complex indirect tax issues, including cross-border pooling, leasing, and supply-chain transactions Manage and coordinate external tax advisors and compliance providers, and partner closely with Finance, Accounting, Supply Chain, Treasury and IT Identify, assess, and mitigate indirect tax risks, maintain strong audit trails, and manage tax authority enquiries and internal/external audits Drive continuous improvement and future-proofing of VAT processes, reducing manual effort, strengthening controls, and improving efficiency Lead or support tax technology and transformation initiatives, including e-invoicing, digital reporting, ERP changes, and compliance automation Maintain clear process documentation, provide practical guidance to stakeholders, and support wider Group tax initiatives as required Your background and skilset : University Graduate degree and certified Tax/ Accountancy qualification 7+ years experience in Indirect tax role, with experience gained in Big 4/Tier A accountancy firm or Blue-Chip in-house tax department Strong experience in EU VAT compliance, including cross-border transactions and non-domestic VAT recovery Demonstrable experience overseeing large-value VAT refund claims and managing interactions with tax authorities to achieve timely recovery Track record of managing outsourced tax compliance providers, including setting scope, reviewing deliverables, and driving service quality Experience working within complex organisational and transactional structures Solid understanding of SAP-based data extraction and VAT data validation using Excel Ability to operate independently with a high level of ownership and attention to detail Strong communication skills, with the confidence to engage proactively with stakeholders and act as a business partner TPBN1_UKTJ

Location: Chertsey, Surrey Contract Type: Permanent Salary: £24,000 – £30,000 Basic (depending on experience) + £4k Shift Allowance Job Type: Full time, Shift patterns will vary between 8.00am–8.00pm or 8.00pm–8.00am Monday to Friday with 2 hours break. Are you an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that pride themselves on delivering high-quality service levels? The Company Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions across all industry sectors. Our core focus is assisting our clients with achieving their business goals through relevant and forward-thinking technology solutions. With passion, a high level of integrity along with proven success, we work with our clients as a trusted business partner, advising on how, with appropriate technology advancements, we can help achieve their current and projected business demands. Our talented people drive us forward, and we believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role Due to exciting growth within the business, a fantastic opportunity has emerged for a First Line Technical Support Engineer to join our 24x7 Support Team. Joining this technically strong, fun and dynamic team, you will be dealing with hands-on problem fixing and troubleshooting across a variety of hardware and software matters. The candidate will be expected to have a very quick learning curve as they will be thrown a variety of challenges and required to work hard to meet customer expectations and satisfaction. Training will be provided by virtue of teamwork and Microsoft qualifications, but it is expected you will be able to work independently to solve a variety of technical challenges. This role is based at our Head Office in Chertsey (Surrey) but may also involve secondments to client sites, so availability to travel to London and other client locations is required. The role includes shift patterns to cover our 24x7 helpdesk. The shift pattern is planned as a block of 4 days or 4 nights of work, followed by a block of 4 days of rest, alternating every two blocks between day and night shifts. A shift is 8.00am–8.00pm or 8.00pm–8.00am. Essential Requirements 1 to 2 years of professional experience in a similar role OR a recent College / University graduate looking for a great first step on the career ladder within IT Experience with / or an understanding of the MS Office Suite, Active Directory, TeamViewer (or similar), Exchange / Office 365, Antivirus software etc Some experience using a Ticketing system / working to SLA’s will be advantageous Great communication skills (in person and via telephone) – excellent written and spoken English is essential Personable, with the ability to build rapport with multiple teams of IT technicians. The candidate will be required to integrate within both the Krome technical team and client IT departments The successful candidate will be a punctual and thorough worker, with astute attention to detail Any IT qualifications will be an advantage but not essential Valid UK driving licence is essential Benefits 4% Employer Pension Contribution Flexible Annual Leave Package (25 days, plus Bank Holidays, increasing with Length of Service) Employee Assistance Programme Electric Vehicle (EV) Salary Sacrifice Scheme Private Medical Insurance (applicable after 5 years’ service) Learning and Development Programme, aimed to support Career Progression Monthly Employee Recognition Awards (Extra Days Holiday or Amazon Voucher Rewards) Long Service Recognition Awards for 5, 10, 15 years+ Complimentary Breakfast Available (8am – 9am Mon to Fri) Complimentary Tea/Coffee and Fresh Fruit Available All-day Fully Stocked Soft Drinks/Beer/Wine Fridge for Friday After Work Drinks Discounted Corporate Gym Membership Cycle to Work Scheme Shower Facilities Free Private Car Park Staff Break Out Room with Pool Table Modern, Open Plan, Office Environment Regular Company-Funded Social Events Company-Funded (Voluntary) Participation in our Charity Events Electric Vehicle Charging Points are available at our Chertsey Head Office Inclusion & Diversity Krome Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment free from discrimination, where all employees are treated with dignity and respect. All aspects of employment at Krome including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or veteran status. Krome Technologies is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Krome Technologies protects personal information online, please see the Krome Technologies Privacy Policy. You may have experience in the following: First Line Support Engineer, IT Support Technician, Service Desk Analyst, Helpdesk Analyst, Technical Support Engineer, 1st Line Support Technician, IT Service Desk Engineer, MSP Support Engineer, IT Support Analyst, Infrastructure Support Technician. REF-(Apply online only)