Trabajos it helpdesk en ManchesterCrear alertas

Support Engineer - Manchester - Onsite I’m currently working with a client that specialises in delivering IT services to the education sector and small-to-medium-sized businesses. They’re seeking an IT Technician to provide dependable 1st and 2nd line support across a range of environments. This role involves resolving issues related to hardware, software, networks, and printers, performing system installations and updates, and helping to maintain infrastructure and security systems. You’ll work directly with end-users, ensuring support requests are handled efficiently while building strong working relationships. Key Responsibilities: • Deliver 1st/2nd line technical support, • Diagnose and resolve issues involving hardware, software, printers, and networks, • Perform installations, updates, and configuration tasks, • Support the maintenance of infrastructure, backups, and basic security systems, • Log and manage support tickets using a helpdesk system, • Communicate clearly with users and escalate more complex issues where necessary Key Requirements: • Proven experience in a 1st/2nd line IT support role, • Good understanding of Microsoft 365, Windows operating systems, and basic networking, • Strong communication and problem-solving skills, • Ability to work independently and manage multiple support tasks effectively

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 • Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting SLAs/KPIs. Senior Technical Support Analyst…, • Use remote tools & knowledge bases; escalate cleanly to internal teams/approved 3rd parties where needed., • Handle “how-to” queries and routine requests with clear, customer-friendly guidance, • Keep customer/config info accurate; spot recurring issues and flag trends; contribute to KB/forums. You’ll bring 🧰 • Service Desk/Helpdesk experience (1st / 1st–2nd line), owning incidents through resolution or escalation, working to SLAs., • Experienced in SQL, • Confidence with ticketing systems and incident management (ITIL awareness)., • Good general IT knowledge (desktops, major apps, basic networks) plus strong comms, detail focus, and problem-solving. Nice to have 🌟 • Some exposure to web app debugging (ASP/ASP.NET (C#) or JavaScript)., • Experience with iSAMS / education MIS., • Remote (UK) with occasional office visits., • 37.5 hours per week on rotating shifts: 06:00–14:00 / 08:00–16:00 / 10:00–18:00. Ready to apply? 🚀 #Hiring #TechSupport #ServiceDesk #ITJobs #RemoteJobs #ITIL

Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Netw

Log and manage support tickets using a helpdesk system. Proven experience in a 1st/2nd line IT support role. Ability to work independently and manage multiple support tasks effectively.

IFA TECHNICAL ADVISORY – L4 FINANCIAL PLANNING KNOWLEDGE REQUIRED (SUIT COMPLIANCE, PRODUCT PROVIDERS OR SALES/PARAPLANNER EXPERIENCE) Ref: 4119D2 £50K -£60K + Benefits 80% WFH (Manchester Area) Our client, a leading financial services firm, seeks to recruit a Technical Helpdesk manager. Duties will include; • Advising IFAs & colleagues on FP sales whether investments, pensions, saving, tax & or trust issues, • Assist in improving firms written support in these area, • Attending industry events to help promote the company’s services, • Ad hoc projects as required You must be Level 4 qualified (& willing to study for L6 with support if not yet taken) with a good knowledge across investments, pensions, saving, tax &/or trust issues. It may suit someone already in a Compliance role or else an IFA Salesperson or Paraplanner looking to move into such or someone from a product provider (account manager or technical support) also looking for such. Excellent opportunity for permanent employment with well respected & progressive firm. NB the role is hybrid in Manchester (1d office; 4d pw WFH). So, if that sounds like you, then please send your details to our MD, David Symes FCA, at (including home address or post code & a contact no) however please note we cannot reply to all applications so only successful applications will be contacted (although under no circumstances are your details ever passed on without your specific permission). Compliance Recruitment Solutions Limited (CRS) are acting as an employment agency in relation to this role. The recruiter has stated that all applicants for this job should be able to prove that they are legally entitled to work in the UK. Through application, all candidates signify their acceptance of the above information and confirm that the information they provide is true and accurate to the best of their knowledge.

• 1st Line IT Support Technician, • Manchester, • Initial 4-week contract with potential for extension Key Responsibilities: • Act as the first point of contact for IT-related queries via phone, email, and ticketing system., • Diagnose and resolve hardware, software, and network issues., • Support Windows 10/11 environments, • Maintain accurate documentation of support requests and resolutions., • Previous experience in a 1st Line Support or Desktop Support role., • Strong troubleshooting skills across hardware, software, and networking., • Experience with PC builds and deployments., • Familiarity with Windows OS, and basic networking concepts., • Excellent communication and customer service skills., • Ability to work independently and manage time effectively.

Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility?. Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Pr

IFA TECHNICAL ADVISORY – L4 FINANCIAL PLANNING KNOWLEDGE REQUIRED (SUIT COMPLIANCE, PRODUCT PROVIDERS OR SALES/PARAPLANNER EXPERIENCE). Our client, a leading financial services firm, seeks to recruit a Technical Helpdesk & Support manager. It may suit someone already in a Compliance role or el

If so, we have an exciting opportunity for an IT Service Desk Engineer to join a growing business in Manchester, where you’ll play a key role in ensuring smooth IT operations for internal users. Previous experience in a Helpdesk, Service Desk, or IT Support role. IT Service Desk Analyst (6 month F

Work with the PACS Manager, Clinical Informatics Manager, IM&T Teams, and other members of the Radiology team to assist in developing and implementing service improvements made possible by PACS/CRIS systems. In conjunction with PACS & CRIS managers, PACS Team, and IT Helpdesk, provide technical know

Additionally, they administer user accounts, network protocols, and remote access tools, collaborating with colleagues and third-party vendors to maintain high service standards. Familiarity with network protocols (TCP/IP, DNS, DHCP). They troubleshoot and diagnose problems, often working on escalat

IT Support – Global Professional Services Firm – City of London \n We are working with an international professional services firm, adding to their City of London onsite IT support team. It would be highly beneficial if you held ITIL certification but experience of working within an ITIL

Be part of a supportive IT team with real opportunities for growth. This is a fantastic opportunity to gain hands-on experience in a fast-paced environment, supporting critical systems and building the foundations for a career in IT infrastructure. Why join?\n Work across dynamic London sites with v

IT Support – Global Professional Services Firm – City of London \n We are working with an international professional services firm, adding to their City of London onsite IT support team. It is essential that in addition to being able to evidence some IT support experience in a largescale

This role is perfect for someone with a strong work ethic, technical aptitude, and a desire to learn and grow in the IT field. As a First Line Technician, you'll be the initial point of contact for all IT-related queries, providing essential support to our end-users and ensuring smooth operations ac

Job Title: 2nd Line Support Job Type: Permanent Start: ASAP In-depth knowledge of networking protocols (TCP/IP, DNS, DHCP) and configurations (VLANs, VPNs, firewalls) ITIL Framework Proficiency: Practical application of ITIL principles to streamline IT operations H

Make a difference with our 'Day to Make a Difference' initiative, giving you one paid day off a year to engage in meaningful charity work. Holiday entitlement raising on length of service as well as the opportunity to purchase additional leave or convert unused days into extra pay! Plus, take paid l

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Dutch-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-pe

This role is perfect for someone with a strong work ethic, technical aptitude, and a desire to learn and grow in the IT field. Make a difference with our 'Day to Make a Difference' initiative, giving you one paid day off a year to engage in meaningful charity work. Holiday entitlement raising on len

Strong business awareness with the ability to align IT services with organisational goals. Lead, inspire, and manage the IT Helpdesk team, promoting a culture of inclusion, accountability, and high performance. Oversee daily Helpdesk and infrastructure operations, ensuring timely resolution of techn

Make a difference with our 'Day to Make a Difference' initiative, giving you one paid day off a year to engage in meaningful charity work. Holiday entitlement raising on length of service as well as the opportunity to purchase additional leave or convert unused days into extra pay! Plus, take paid l

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi‑lingual team within their modern service office in Peterborough. Opportunity to progress within a growing IT team. Supporting the team with general IT tasks and contributing to ongoing proc

Additionally, they administer user accounts, network protocols, and remote access tools, collaborating with colleagues and third-party vendors to maintain high service standards. Familiarity with network protocols (TCP/IP, DNS, DHCP). They support various operating systems like Windows and MacOS, as

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. Opportunity to progress within a growing IT team. Supporting the team with general IT tasks and contributing to ongoing proces

TIL Foundation certified (v3 or v4), with the ability to demonstrate a clear understanding of IT service management principles. Highly organized and adaptable, with the ability to manage competing priorities in a dynamic setting. Your mission is to deliver an exceptional user experience by resolving

IT Infrastructure & Helpdesk Manager – Hybrid - up to 2 days WFH – Permanent | 60k to 65k + bonus + benefits. The organisation runs a mix of on prem and cloud technology, with an emphasis on security, reliability, and regulatory compliance. This is a great opportunity to take on a hands on leade

GlobaI IT company is looking for a IT Helpdesk Engineer. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Job Title: IT Helpdesk Engineer.

Familiarity with network protocols (TCP/IP, DNS, DHCP). Additionally, they administer user accounts, network protocols, and remote access tools, collaborating with colleagues and third-party vendors to maintain high service standards. Experience with Active Directory administration.

Job Title: IT Helpdesk Analyst. IT teams or external providers; actively. IT operations, including the administration of key systems and the management of third-party supplier contracts.