It helpdesk jobs in PudseyCreate job alerts

Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Netw

Junior Technical Support Analyst 💻🛟— UK Remote Love solving problems and helping customers? Join our Service Centre team to keep schools running smoothly with clear, friendly support and solid troubleshooting. Homeworking with occasional office visits. Senior Technical Support Analyst… What you’ll do 🔧 • Triage, troubleshoot, and resolve tickets in Zendesk, keeping notes crisp and hitting SLAs/KPIs. Senior Technical Support Analyst…, • Use remote tools & knowledge bases; escalate cleanly to internal teams/approved 3rd parties where needed., • Handle “how-to” queries and routine requests with clear, customer-friendly guidance, • Keep customer/config info accurate; spot recurring issues and flag trends; contribute to KB/forums. You’ll bring 🧰 • Service Desk/Helpdesk experience (1st / 1st–2nd line), owning incidents through resolution or escalation, working to SLAs., • Experienced in SQL, • Confidence with ticketing systems and incident management (ITIL awareness)., • Good general IT knowledge (desktops, major apps, basic networks) plus strong comms, detail focus, and problem-solving. Nice to have 🌟 • Some exposure to web app debugging (ASP/ASP.NET (C#) or JavaScript)., • Experience with iSAMS / education MIS., • Remote (UK) with occasional office visits., • 37.5 hours per week on rotating shifts: 06:00–14:00 / 08:00–16:00 / 10:00–18:00. Ready to apply? 🚀 #Hiring #TechSupport #ServiceDesk #ITJobs #RemoteJobs #ITIL

With modern offices in both York and Leeds, flexibility, and a culture built on trust and inclusion, this is a fantastic opportunity to build your IT career in an organisation that genuinely cares about its people and the communities it serves. This is an excellent opportunity for someone with aroun

Job Title: IT Helpdesk System Supervisor. The IT Helpdesk System Supervisor is required to oversee and report on the day-to-day operations of the global Help Desk environment and ensure that end users are receiving appropriate assistance in a timely manner. Manage, maintain, and develop the IT Helpd

Candidates with experience of: Helpdesk Engineer, Service Desk Technician, Infrastructure Engineer, 2nd Line Support Engineer, ICT Systems Engineer, IT Technician, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT System

All round Helpdesk Manager with at least 3 years’ experience in a similar role supporting 6000+ staff and 3 years hands-on experience in a technical support role. Management of the IT helpdesk environment, its performance, call management and efficiency whilst maintaining high service standards.

Delivering a quality IT experience in line with ITIL best practice, and enhancing the functionality of an ITSM tool (experience of Freshservice is desirable but not essential). All round IT Technical Manager with at least 3 years’ experience in a similar role supporting 6000+ staff, managing a glo

The successful applicant will have a strong understanding of procurement practices, including the role of technology, innovative sourcing processes and contract & supplier management.Member of The Chartered Institute of Procurement & Supply (CIPS) or similar preferred.Proven experience in a procurem

Candidates with experience of: Helpdesk Engineer, Service Desk Technician, Infrastructure Engineer, 2nd Line Support Engineer, ICT Systems Engineer, IT Technician, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT System

All round Helpdesk Manager with at least 3 years’ experience in a similar role supporting 6000+ staff and 3 years hands-on experience in a technical support role. Management of the IT helpdesk environment, its performance, call management and efficiency whilst maintaining high service standards.

Candidates with experience of: Helpdesk Engineer, Service Desk Technician, Infrastructure Engineer, 2nd Line Support Engineer, ICT Systems Engineer, IT Technician, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT System

My client is seeking an experienced IT Helpdesk System Supervisor to oversee and report on the day-to-day operations of the global Help Desk environment and ensure that end users are receiving appropriate assistance in a timely manner.Manage, maintain, and develop the IT Helpdesk environment.Provide

Additionally, they administer user accounts, network protocols, and remote access tools, collaborating with colleagues and third-party vendors to maintain high service standards. Familiarity with network protocols (TCP/IP, DNS, DHCP). They troubleshoot and diagnose problems, often working on escalat

Monitoring alerts and responding to potential security incidents. Assisting with onboarding client devices securely.

This role is perfect for someone with a strong work ethic, technical aptitude, and a desire to learn and grow in the IT field. As a First Line Technician, you'll be the initial point of contact for all IT-related queries, providing essential support to our end-users and ensuring smooth operations ac

IT Support – Global Professional Services Firm – City of London \n We are working with an international professional services firm, adding to their City of London onsite IT support team. It is essential that in addition to being able to evidence some IT support experience in a largescale

Kickstart your IT career or take the next step in cyber security-focused tech support with this exciting Helpdesk Technician role based in West Yorkshire!. We’re on the hunt for an enthusiastic and skilled IT Support Helpdesk Technician to become the first line of defence for our clients’ IT env

IT Support – Global Professional Services Firm – City of London \n We are working with an international professional services firm, adding to their City of London onsite IT support team. It is essential that in addition to being able to evidence some IT support experience in a largescale

Be part of a supportive IT team with real opportunities for growth. This is a fantastic opportunity to gain hands-on experience in a fast-paced environment, supporting critical systems and building the foundations for a career in IT infrastructure. Support the IT team with technical tasks, maintenan

Job Title: 2nd Line Support Job Type: Permanent Start: ASAP In-depth knowledge of networking protocols (TCP/IP, DNS, DHCP) and configurations (VLANs, VPNs, firewalls) ITIL Framework Proficiency: Practical application of ITIL principles to streamline IT operations H

Make a difference with our 'Day to Make a Difference' initiative, giving you one paid day off a year to engage in meaningful charity work. Holiday entitlement raising on length of service as well as the opportunity to purchase additional leave or convert unused days into extra pay! Plus, take paid l

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Dutch-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-pe

Holiday entitlement raising on length of service as well as the opportunity to purchase additional leave or convert unused days into extra pay! Plus, take paid leave for appointments, emergencies, or any of life’s surprises. This role is perfect for someone with a strong work ethic, technical apti

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. Opportunity to progress within a growing IT team. Supporting the team with general IT tasks and contributing to ongoing proces

Make a difference with our 'Day to Make a Difference' initiative, giving you one paid day off a year to engage in meaningful charity work. Holiday entitlement raising on length of service as well as the opportunity to purchase additional leave or convert unused days into extra pay! Plus, take paid l

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi‑lingual team within their modern service office in Peterborough. Opportunity to progress within a growing IT team. Supporting the team with general IT tasks and contributing to ongoing proc

Familiarity with network protocols (TCP/IP, DNS, DHCP). Additionally, they administer user accounts, network protocols, and remote access tools, collaborating with colleagues and third-party vendors to maintain high service standards. Experience with Active Directory administration.

Job Title: IT Helpdesk Analyst. IT teams or external providers; actively. IT operations, including the administration of key systems and the management of third-party supplier contracts.

Additionally, they administer user accounts, network protocols, and remote access tools, collaborating with colleagues and third-party vendors to maintain high service standards. Familiarity with network protocols (TCP/IP, DNS, DHCP). Experience with Active Directory administration.

This is a great opportunity to take on a hands on leadership role within a growing, international organisation that's investing heavily in its people and technology. IT Infrastructure & Helpdesk Manager – Hybrid - up to 2 days WFH – Permanent | 60k to 65k + bonus + benefits. The organisation run

Job Title: IT Helpdesk Engineer. GlobaI IT company is looking for a IT Helpdesk Engineer. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers.

Strong business awareness with the ability to align IT services with organisational goals. Lead, inspire, and manage the IT Helpdesk team, promoting a culture of inclusion, accountability, and high performance. Oversee daily Helpdesk and infrastructure operations, ensuring timely resolution of techn

Highly organized and adaptable, with the ability to manage competing priorities in a dynamic setting. TIL Foundation certified (v3 or v4), with the ability to demonstrate a clear understanding of IT service management principles. We offer competitive salaries and a fantastic bonus scheme so that you