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Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. This role is fully remote, offering you flexibility to work from anywhere within the UK. As a Sr. Customer Support Specialist reporting directly to a Manager of Support, you'll play a pivotal role on Olo’s Customer Support team. Your work will directly impact our Key Performance Indicators (KPIs), uphold our customer and partner relationships, and support other Oloites in their work with customers. Your primary focus is working within the support queue to resolve issues and answer questions on tickets that are assigned to you. You'll handle the increasingly complex tickets that are escalated to you, and leverage your specialized skillset on Olo’s products and services to resolve them. At times, you may mentor newer team members as they learn how to resolve tickets assigned to them, and may advocate for improvements to our products, and also to Customer Support operations that are managed by Support leadership and CX Operations. • Independently diagnose increasingly technical issues using your analytical thinking skills and specialized training to efficiently and effectively resolve them., • Respond to customer inquiries and escalations through phone calls and written interactions on tickets while meeting key performance indicators (KPIs) including Customer Satisfaction (CSAT) scores, Service Level Agreements (SLAs), and other efficiency metrics., • Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly., • Recognize recurring patterns in customer issues and advocate for improvements to CX Operations and Support Leadership., • Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. • At times, collaborate across the Support team to resolve tickets in escalated queues., • Share knowledge gained from resolving difficult problems with the team to continuously improve support capabilities and documentation across all tiers., • May provide informal mentoring and guidance to newer team members, sharing best practices and product knowledge that helps them grow., • Operate independently across shifts and serve as a senior point of reference for peers on complex tickets., • Minimum 2+ years of experience owning complex customer problems end-to-end and learning new systems quickly. Relevant backgrounds include technical support, customer success, implementation, IT, QA, restaurant operations, or other roles requiring strong troubleshooting and customer communication. Direct experience with online ordering, payment integrations, POS systems, or marketing automation preferred., • Proficient with diagnostic and troubleshooting tools (e.g., Postman, Sumo Logic, system logs, remote session tools) to read error messages and investigate complex technical issues., • Working knowledge of customer support ticketing systems (e.g., Zendesk, JIRA) and proficiency in utilizing advanced features, including workflows and automations., • Experience contributing to internal knowledge bases and documentation., • Strong written and verbal communication, including the ability to translate technical concepts for non-technical audiences and collaborate effectively across different teams., • Genuine investment in customer outcomes, with the patience and judgment to work through complex issues alongside brand operators., • Ability to work traditional and non-traditional shifts or be on-call, as business needs arise. Our Support team is available to our customers 7 days a week., • Including evening, weekends, and holidays, • Shifts may also be subject to change over time, • Comfort using AI tools to work more efficiently. Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com. _ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI. Your new role In this role, you’ll join as a Senior Software Engineer on the ‘In-Store’ team, which is part of the wider ‘Order’ engineering group. The ‘In-Store’ squad is focused on building and improving the integrations with new and existing POS (Point of Sale) partners and systems. They ensure that customers orders successfully flow through the Olo ecosystem with a spotlight on revenue by driving critical SLA’s, uptime and overall performance when it comes to integrations with external partners. This position is perfect for someone who has experience in the POS domain or who has been building systems that integrate with external partner platforms. You’ll have the support of a highly experienced engineering team consisting of 8 engineers in one squad. On a management level, the team is led by a dedicated Engineering Manager. • Exhibit mastery of the ‘In-Store’ team’s domain, taking a leading role in the design and architecture of complex systems and influencing technical direction and strategy., • Own the delivery of large-scale features and projects, coordinating efforts across multiple teams and ensuring alignment with overall business objectives., • Provide mentorship and technical leadership to both junior and senior engineers, helping to grow the technical expertise within the team and fostering a culture of continuous improvement., • Collaborate closely with Product, Design, and other stakeholders to shape requirements, making architectural and technical decisions that balance quality, performance, and delivery timelines., • Ensure the implementation of high-quality, resilient, and scalable distributed systems, incorporating resilience mechanisms and best practices., • Lead troubleshooting and incident management efforts, taking a proactive role in resolving critical production issues and improving system reliability., • Advocate for and implements improvements in development practices, such as enhancing CI/CD processes, optimising infrastructure as code, and increasing test automation coverage., • Coordinate and lead cross-team technical initiatives, ensuring consistency and integration between various services and platforms., • Stay ahead of emerging technologies and trends, assessing new tools and techniques to enhance the team's capabilities., • Demonstrate ownership of the team's delivery pipeline, ensuring that code quality, testing standards, and deployment practices are continuously optimised., • Bachelor’s Degree in Computer Science, Software Engineering or equivalent practical experience., • 5+ years of experience in software engineering., • Expert Programming Skills: Advanced proficiency in the .Net and C# ecosystem, with experience in designing and implementing large-scale, complex systems., • Architecture & Design Expertise: In-depth understanding of architectural principles and patterns, particularly for distributed systems (e.g., microservices, event-driven architecture using Kafka)., • Resilience & Performance Optimisation: Skilled in applying resilience mechanisms and performance tuning practices to ensure system stability and efficiency at scale., • Cloud Infrastructure & DevOps: Proficient in managing cloud infrastructure and services (e.g., AWS, Kubernetes/EKS) and implementing DevOps best practices using CI/CD tools like GitHub Actions, Octopus Deploy, and Terraform., • Leadership & Cross-Team Collaboration: Demonstrate strong leadership and collaboration skills, with the ability to influence and guide technical efforts across multiple teams and ensure alignment with business objectives.About Olo Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at _. _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. Are you a technical web expert who marries digital strategy with flawless execution? We are seeking a highly skilled Website Manager to oversee, optimize, and scale our global digital footprint across an international portfolio of websites. In this role, you will be the ultimate gatekeeper and strategist for our international web ecosystem (powered by WordPress). You will sit at the intersection of marketing, technology, and regional operations - ensuring our web presence is secure, compliant, lightning-fast, and highly optimized for conversions across multiple countries and languages. This is a fully remote position, to be based in the UK. It is a full time role, working 5 days per week, Monday to Friday. Building web development strategy and functional for international and local customers, including onboarding web development and engineering teams. Coordinating with regional teams to ensure local sites are culturally relevant and reflect the markets of the in-country teams. Managing site speed, mobile responsiveness, XML sitemaps, and crawl errors to ensure the site ranks high on search engines. Conducting keyword research and working with content teams to ensure the website is optimized for competitive search terms. Ensuring that every local instance of the site adheres to the core brand guidelines and messaging. Managing the architecture that connects the International site to local subsidiaries, ensuring updates sync across the entire ecosystem. Analyzing how users navigate the site and removing "friction points" that cause potential leads to drop off. Serving as the "Super Admin" for the WordPress CMS, managing user permissions and plugin/theme updates. Acting as the gatekeeper for all new site content to ensure it is formatted correctly, tagged for SEO, and tracking-enabled. Proactively identifying broken links, 404 errors, and display issues across different browsers and devices. Creating monthly dashboards for leadership that track traffic, lead sources, and "assisted conversions" (how the web influenced sales). Ensuring the website "talks" correctly to the CRM (e.g., HubSpot, Salesforce) so that no leads are lost in the transfer. Working with Lyra Tech and Compliance to ensure SSL certificates are active and the site is protected against DDoS attacks or hacking. Ensuring all sites remain compliant with evolving global laws such as GDPR, CCPA, and Cookie Consent regulations. Maintaining WCAG compliance so the site is usable for people with disabilities, reducing legal liability. 6+ years of experience managing complex, multi-regional or multi-lingual websites (B2B or global B2C enterprise experience preferred). Deep, hands-on experience as a WordPress Administrator (understanding plugin ecosystems, multisite architecture, and user governance). Proven experience in implementing SEO/GEO tools. Strong understanding of web-to-CRM integrations (specifically Salesforce). Strong grasp of front-end fundamentals (HTML, CSS) and how they impact site speed, Core Web Vitals, and responsive design. Solid working knowledge of global data privacy laws (GDPR/CCPA) and web accessibility standards (WCAG). Exceptional communication skills with a proven ability to collaborate with multiple stakeholders. Data-driven approach to troubleshooting, user behavior analysis, and executive reporting. A meticulous eye for QA, formatting, and technical errors. ● 28 days annual leave, plus bank holidays ● Private medical insurance ● Discretionary bonus scheme ● Group life assurance - up to 10x annual salary ● Critical health insurance - 2x Annual salary lump sum paid out, in accordance with illness. ● Access to 24/7 Employee Assistance Programme "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health . Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information . This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact . For more information about how we use and retain your information, please see our ." The benefits available to those located in the UK. will be consistent with UK law and may vary from those located in other countries. Benefits will be provided in a manner consistent with applicable law.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, summarizing interviews, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: One of the UK’s most exciting unicorns with a team of over 800 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on _) So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting In six years, Lendable has built a profitable, market-leading credit card in the UK. In 2023, we brought that playbook to the US and set an even higher bar. This year the US credit card business scaled rapidly: our run rate grew more than 20x in the last six months. A lot of the work of getting customers through the door is in place. The next stage is about what happens once they’re in: helping them pay on time, giving more credit to the ones who earn it, getting people back on track when they fall behind, and ensuring an intuitive user experience across channels. If you're excited by fintech, lending and scaling products in a fast-moving environment, this role offers real ownership, impact and room to grow. We're hiring a Product Manager to join the product team, and will cover post booking areas including payments, collections, credit limit increases, spend, and the mobile app. No two weeks look the same. One week you might be sizing an opportunity, the next week sitting with the ops team to understand why customers are calling, or putting a rough version of an idea in front of real customers before anyone builds the proper one. We care more about how quickly we learn than how polished the first attempt looks. Running experiments across the customer lifecycle, such as how and when we remind people to pay, what gets them to set up autopay, and how we gamify engagement Working with credit risk and data science on how to apply models to new use cases and opportunities Finding cheap, fast ways to test an idea (a manual process, an email, a script) with AI before committing engineering time to it Gathering customer research to get truthful and unbiased reads Building tools and automations with AI that save time for you, the ops team and the wider business Doing whatever it takes to get something live, including the unglamorous parts like unblocking developers, socializing with legal and compliance, or writing the guide for the ops team Don’t worry if you don’t meet all these criteria. We'd love to talk to any great candidate that is excited, inquisitive, and a go-getter. 1-4 years in product, strategy, analytics, consulting or operations, with some time spent working closely to product or execution teams to deliver value You ask a lot of questions and you're not satisfied until you understand why something is happening You enjoy forming a hypothesis and finding the quickest way to test it, even if the first version is rough You're comfortable with data: you can write SQL or Python and answer your own questions You're already using AI tools like Claude Code, Cursor or Codex in your work or side projects, and you want to see how far they go You're happy to pick up the small jobs, understanding that as a lean product team no job is too unworthy of our attention You like days that look different from each other Bonus: experience in lending, payments, fintech or a fast-growing startup Keep in mind: you will not be a fit for this role if you're looking for a well-defined backlog to manage, or you'd rather wait until a problem is fully specified before starting on it. Much of what we work on starts as a loose question with multiple options possible. We want to build the most AI-forward financial services company in the world. PMs here make their own dashboards to answer questions that used to need an analyst, build their own agents and workflows to take care of repetitive work, and ship straightforward changes to production themselves. You don't need to be an expert on day one, but we'll expect you to keep pushing what one person can do. You'll report to the Senior Product Manager for Customer Management, and work most closely with: A developer and design team split across London and Europe, covering frontend and backend A data science team building models specific to the US business A credit risk team A growth team An operations team The team spans our London office, remote engineers in Europe, and our office in Arlington, Virginia, near DC, which you'll visit. No one here is limited to their lane. If you want to pick up credit analysis, prototype a feature or fix something in ops, you will be supported. Work from home Mondays and Fridays, and be in the office Tuesday to Thursday, with lunches prepared by our top-tier in-house chefs Top-tier private health insurance Offsites for the US Cards product and engineering team, and an annual whole-company trip abroad (previously Turkey and France) We respect your time and move quickly: Intro call (remote) - 30 minutes with the hiring manager Take-home exercise (remote) - a practical product challenge in your own time, followed by a video debrief with two members of the product team Final round (in our London office) - typically with the CPO and US Cards MD, Engineering Manager, Head of Product and hiring manager Winning team: the opportunity to scale up one of the world’s most successful fintech companies Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls Health coverage: support for your physical and mental wellbeing, including private health cover Retirement & savings: long-term financial wellbeing through retirement savings plans Employee referral programme: earn a competitive bonus when you refer successful new team members Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. Check out our _!

RainFocus, one of the most innovative software companies, is in search of an exceptional Project Manager. About RainFocus RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting. About the Role Strong project management is a key element of client success at RainFocus. Our Project Managers are the driving force behind complex, multi-stakeholder event technology implementations — owning client relationships, leading cross-functional project teams, and ensuring every engagement moves forward with clarity and momentum. This is a pure project management role. You will not be responsible for any platform configuration or technical build work — that is handled by your team of dedicated solution consultants and architects. Your focus is entirely on leadership: managing timelines and risks, building strong client relationships, aligning stakeholders, and driving successful outcomes across a portfolio of concurrent projects. Our clients are sophisticated, high-touch, and deeply invested in their events. That means you will be in daily communication across multiple channels, navigating scope conversations, managing competing priorities, and keeping complex projects on track even when requirements shift. It also means this work is genuinely meaningful — you will own the client relationship and see the direct impact of your leadership at every event. Our Project Managers typically manage multiple client engagements simultaneously, with project cycles averaging 9–12 months. You will also take on projects mid-lifecycle as part of normal portfolio management — experience navigating mid-flight transitions is a strong asset. This remote role can be located anywhere in the United States. Average travel is up to 15%, averaging 5–7 days per trip. Travel primarily involves being onsite at client events, which may include weekends, as well as post-event reviews and client-driven meetings. Planning Align with clients on key project milestones and maintain accountability to agreed timelines Build and maintain detailed project plans across a concurrent portfolio of client engagements Identify and manage dependencies, risks, and priorities across multiple work streams Coordinate internal teams to remove obstacles and keep deliverables on track Participate in pre-sales planning as a member of client account teams Identify and engage appropriate resources across client and RainFocus teams Client Communication & Relationship Management Serve as the primary point of contact for clients throughout the project lifecycle Communicate formal weekly status updates to client and RainFocus stakeholders Communicate with event steering teams and executive-level committees Facilitate workshops with clients, solution consultants, and architects to capture requirements and define action plans — you lead the conversation; your project team executes the build Manage scope conversations directly with clients, including presenting and negotiating change orders when deliverables fall outside the original project scope Solicit feedback from clients and team members to drive prioritization Coordinate post-event reviews between client and RainFocus account team Surface decision points and escalations to stakeholders to remove obstacles Change Management Provide change management support for first-year event clients Ensure necessary training is provided to clients and partners to support effective adoption of new processes and technology Identify impacts to roles and responsibilities within client teams and escalate resource constraints where needed Project Controls Follow and deliver projects leveraging RainFocus best practice implementation process Manage expectations, scope, and priorities of implementation Ensure that all project artifacts are captured and maintained Monitor and manage project financial performance against targets 4+ years of project management experience, with demonstrated success managing complex, multi-stakeholder projects with long implementation cycles Experience in project managing software implementations Proven experience in a client-facing project management role — you are comfortable owning the client relationship and having direct, sometimes difficult conversations about scope, timelines, and expectations Experience managing multiple concurrent projects or client engagements simultaneously Proficiency with project management tools; experience with Jira is a plus Strong written and verbal communication skills, including experience presenting to executive-level stakeholders Excellent interpersonal, organizational, analytical, and follow-up skills Working knowledge of Google Workspace and Microsoft Office suite Highly self-motivated with strong ownership mentality and consistent follow-through Highly detail oriented with proven ability to document systems and processes Events industry experience strongly preferred — candidates familiar with the pace, complexity, and client dynamics of event technology implementations tend to ramp faster and thrive longer in this role Experience taking over projects mid-lifecycle and successfully building client trust in an inherited engagement PMP certification or equivalent Solution-oriented, patient, and persistent in the face of organizational and client-driven challenges Challenger mentality — ability to drive direct client conversations about scope, expectations, and priorities Ability to organize ambiguous situations into concrete deliverables and clear next steps Able to prioritize and manage competing deadlines across a concurrent project portfolio Strong team-player mentality — this team succeeds together Location/Travel This remote role can be located anywhere in the United States of America. Total travel could be up to 20%. The nature of the travel is being onsite at client events, which may include weekends, as well as postmortem and client-driven meetings. Why work at RainFocus? At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events. As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities. As a member of the Project Management team, we have built something we are genuinely proud of on this team. Here is what you can expect when you join: A structured 8-week onboarding program designed to set you up for success before you take on your first client. A 12-week mentorship program pairing you with a tenured PM who will support your transition into the role. Managers who are deeply invested in their team members as people — not just producers. Our team satisfaction scores have risen consecutively across each of our last three company-wide surveys. A team culture built on open feedback and shared ownership. Our processes, tools, and initiatives are regularly shaped by PM input through focus groups and direct feedback channels. The opportunity to make a visible impact — on your clients, on major events that reach thousands of attendees, and on a team that is actively building something better. Competitive salaries and benefits, 401k, generous PTO, and a remote-first work environment. If you are a strong project manager who thrives in a client-facing, fast-paced environment and wants to be supported as well as challenged, we want to hear from you. What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Gigged AI is an On demand talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a Finance Business Analyst (Accounts Receivable / E-Invoicing) - Hybrid/Glasgow All proposals will be reviewed on the Gigged AI platform. In order to send a proposal please head to_i and create a free talent profile and apply to the role directly All applicant proposals will be reviewed directly on the Gigged AI platform by the hiring manager. • In order to send a proposal please follow the below steps, • head to app.gigged.ai and create a free talent profile, • once signed in, follow this link to the project - https://app.gigged.ai/find-a-gig/6zkGP7wDRpX, • you will now see a 'submit proposal' button, • please fill this in (intro, relevant experience, and attach CV to this) Contract: 6 Months Initial Location: Glasgow (2 days per week onsite) Rate: £500 per day (Inside IR35) The Opportunity: We're delivering a large-scale e-invoicing transformation programme across multiple countries. The programme focuses on enabling automated invoice submission to government tax portals, ensuring compliance with evolving local tax regulations and mandates. This role requires strong Accounts Receivable (AR) experience. Candidates must have a solid understanding of AR processes, invoice lifecycles and finance operations, with the ability to translate complex business and tax requirements into clear deliverables for technology teams. As the programme continues to expand throughout 2026, we're looking for an experienced Finance Business Analyst to join the team and help manage a fast-moving international delivery roadmap. What You'll Be Doing • Gather, analyse and document business requirements across multiple country implementations, • Act as the bridge between Finance, Tax and Technology teams throughout the project lifecycle, • Translate finance and regulatory requirements into clear functional requirements, user stories and process documentation for technical delivery teams, • Work closely with solution architects, developers, product teams and third-party vendors to ensure requirements are understood and delivered correctly, • Facilitate workshops and requirements sessions with both local and global stakeholders, • Support the delivery of country-specific e-invoicing solutions, ensuring alignment with local tax regulations, • Manage changing priorities and implementation timelines across multiple jurisdictions, • Support testing, process validation, defect management and business readiness activities What We're Looking For Essential Experience • Proven experience working as a Business Analyst on finance transformation, finance systems or regulatory change programmes, • Strong Accounts Receivable (AR) process knowledge and experience, • Experience working closely with both business stakeholders and technology delivery teams, • Ability to produce high-quality requirements documentation, process maps and user stories, • Strong stakeholder management and workshop facilitation skills, • Experience translating business requirements into deliverables that can be consumed by technical teams, • Ability to confidently engage with senior stakeholders and subject matter experts Highly Desirable • Experience with e-invoicing, tax compliance, VAT or regulatory reporting initiatives, • Exposure to multinational or multi-country programme delivery, • Experience working alongside tax teams, tax consultants or finance compliance functions, • Understanding of invoice lifecycle management, tax controls and government reporting requirements Personal Attributes • Strong communicator with the ability to influence and challenge stakeholders where required, • Patient and methodical approach to requirements gathering, • Comfortable working across different cultures and with teams where English may not be the first language, • Able to adapt quickly to changing priorities and programme timelines, • Confident facilitating discussions between finance, tax and technical stakeholders

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. Are you a passionate and curious individual with a relentless drive for delivering successful software implementations? Do you enjoy tackling large-scale, complex problems and leading high-energy teams focused on transforming the way Life Sciences companies bring drugs to market? We are looking for a senior, self-motivated Lead Consultant to join our Professional Services team. You'll be at the forefront of our mission, leading a team of Veeva colleagues and working side-by-side with one of our key enterprise customers. As a primary customer liaison, you will build long-term relationships and act as a customer advocate, guiding them in the adoption of industry best practices and providing value through agile delivery. You'll leverage your existing background in Life Sciences software implementation and program/project management while innovating and developing novel approaches to project delivery. You’ll be responsible for empowering enterprise companies with best-of-breed cloud-based technology. • Lead a key enterprise customer in the IT Operations and implementation of Veeva Quality Cloud suite, • Manage a multi-year, multi-phased global implementation program, overseeing all aspects of program and project management, including resource planning, team leadership, project tracking, and forecasting, • Act as the primary customer liaison, managing all communication and relationships between the project team, customer, and internal stakeholders, • Oversee customer release management programs and IT operations for Veeva Quality Cloud suite, • Analyze customer requirements and new product features to develop customer adoption and enhancement roadmaps, • Mentor project teams and junior consultants within the Quality Services organization, • Guide customers in adopting Quality Cloud and industry best practices as part of post-implementation programs focused on continuous improvement, • 8+ years of experience in IT Project Management, Consulting, or Product Management, with a proven track record of leading system implementation projects, • Experience leading large-scale Enterprise projects, • Proven ability to work both independently and in teams in a fast-paced environment, • Experience in assembling, planning, resourcing, budgeting, and leading project teams, • Experience designing and executing on effective project governance models for large enterprises, • Strong technical affinity and/or hands-on experience with software implementation, • Excellent verbal and written communication skills and the ability to engage with senior/executive-level stakeholders, • Good understanding of SaaS and GxP principles, • Ability to travel 25-50%; easy access to an airport, • Must be legally authorized to be employed in the EU. Veeva Systems does not anticipate providing sponsorship for employment visa status for this position, • Direct experience with eContent Management systems such as Veeva Vault, TrackWise, OpenText, SharePoint, Documentum, MasterControl, EtQ, FirstDoc/FirstPoint, or NextDocs, • Experience in the Life Sciences Quality, Clinical, Regulatory, and/or Drug Safety spaces, • PMP, Prince2, or Agile Scrum Master certification, • Experience with Agile methodology and/or ACP Certification, • Change management experience, • Experience with PMO organizations We value your time and believe in a transparent hiring process. Here is the process you can expect. • Follow the application process and submit your resume., • Within 3 days, you will receive a link to a personality assessment administered by a third party., • Once you complete the assessment, our team will review your full application package and follow up via email with our decision., • If moving to the interview stage, the process is as follows:, • A conversation with the hiring manager, • A practical case exercise, • A final conversation with our group's Senior Leader., • Once all interviews are complete, the manager will be in touch with a final decision. #RemoteUK #LI-MidSenior Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

The client is planning a group-wide rollout of Rightsline to manage rights workflows across the media it acquires, produces and publishes: video, images, audio and fonts, each with its own contract and asset management tools. The Technical Product Manager is the technical and administrative owner of that rollout, making sure every media management tool in the environment connects into the rights management solution. You will set the product direction for each phase of deployment, own configuration and workflow design for all global business units and the global strategy team, and act as the bridge between regional stakeholders and technical teams. This is a new role for the client and central to delivering Rightsline as the rights management tool for every business unit. What you will do • Act as product owner for Rightsline, becoming a superuser who can translate current workflows into future-state ones inside the product. Support requirements gathering, base configuration, training, workflow development and reporting., • Deliver the product to every business unit, working with global strategy leads, global media services, and business unit engineers, designers, project managers and analysts., • Partner with global architecture and the business units to set and enforce system-wide configuration standards., • Translate complex operational needs into streamlined, automated workflows across Rightsline and the connected media management tools., • Create and run training sessions for new users., • Serve as the Tier 3 escalation point for complex system issues affecting global operations., • Evaluate new features, manage global rollouts and lead technical validation of updates., • Oversee the integrity of data flows between Rightsline and other enterprise systems such as ERPs and data warehouses. Must have • 4+ years administering a global enterprise SaaS product, including hands-on Rightsline experience., • Background in IP management, legal operations, contract management or media supply chain systems., • Track record managing stakeholders across time zones and business cultures., • Business analysis skills: able to document current processes and map them into a future-state environment., • Experience with REST APIs and webhooks for real-time data exchange across an enterprise stack., • Experience with role-based access control, SSO configuration and security frameworks such as SOC 2., • SQL and Snowflake (or similar) for building cross-departmental dashboards., • Logic-based workflow configuration (conditional rules, date math) to automate processes without custom code. Nice to have • Exposure to building AI-powered features for internal tools, ideally to streamline legal or editorial workflows. Who does well here • Relationship builder with strong written and verbal skills, able to work diplomatically across departmental and national boundaries., • Self-driven, and sees projects through to completion., • Comfortable supporting a distributed team across global time zones

Gigged AI is an On demand talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a Transformation Consultant / Project Manager – Service Delivery (COO Function) - Outside IR35 within one of our clients. All proposals will be reviewed on the Gigged AI platform. In order to send a proposal please head to_i and create a free talent profile and apply to the role directly All applicant proposals will be reviewed directly on the Gigged AI platform by the hiring manager. • In order to send a proposal please follow the below steps, • head to app.gigged.ai and create a free talent profile, • once signed in, follow this link to the project - https://app.gigged.ai/find-a-gig/4qe0Zq7jQl8, • you will now see a 'submit proposal' button, • please fill this in (intro, relevant experience, and attach CV to this) Start Date: ASAP Duration: Estimated 4–6 months Location: Milton Keynes or Basingstoke, in office with some remote working (e.g. Mondays and Fridays) IR35 Status: Outside IR35 Day Rate: £550-650 per day Who the Person Will Work With • Reporting to the Transformation Lead, who is leading the transformation, and working closely with the PMO, • Supporting key business owners - in particular the Chief Operating Officer (COO) and their team - in detailed design and implementation Objective of the Role Support key business owners, in particular the COO and their team, in the detailed design and implementation of the transformation. Background Required • Experience in a technology managed services environment, particularly in infrastructure and/or service desk, in one or more of the following:, • Owned or transformed service delivery, • ITIL process design and implementation, • Worked as a hands-on project manager or consultant in service delivery COO Scope The COO's scope encompasses: • Service Desk, • Service Delivery Management, • Client Reporting, • Service Excellence / Process Improvement, • Transition, Transformation and Client Adoption (for new clients), • Project Management (with existing clients) Scope of the Work The scope of the work will include aspects such as: • Identification of issues and opportunities, together with implementing them, • Definition and execution of ITIL processes, • Establishment of sustainable, best-practice processes and practices across the COO's scope, • Detailed design and execution of changes to service desk operations, based on HALO, to bring KPIs and key measures to industry best practice, • Definition and execution of key metrics / reporting, • Identification and implementation of AI opportunities, • Support as required for CTO and CIO functions Qualities Required • Hands-on, • Able to adapt to the evolving needs of this rapidly growing client, • An ally to support the COO and their team — without doing all the work for them, as they need to own the change, • Builds positive relationships with various stakeholders, working to create momentum, consensus and ownership, • Delivers messages in a clear, authoritative and constructive manner, in what is a friendly though busy environment

Aim high, go beyond! At Open Cosmos we are solving the world’s biggest challenges from space, providing businesses, governments and researchers access to more readily available information than ever before - ready for the challenge? Then read on… Working in our Chief Operating Office (COO) Our COO Teams are the engine that powers Open Cosmos’ operations. This division brings together mission management, supply chain, and quality & product assurance to make sure every mission is delivered smoothly, reliably, and to the highest standards. They turn plans into action, keeping us efficient and mission-ready at all times. We're looking for a 2nd Line IT Support Engineer to strengthen our IT operations and ensure our systems, offices, and people are supported with reliable, secure, high-performing technology. What will you be doing? This is a hands-on technical role — combining escalated user support, deeper infrastructure work, and continuous improvement. You’ll be the go-to point for complex issues across devices, networks, identity, and SaaS services, helping keep Open Cosmos running smoothly as we grow. You will: Own and resolve escalated issues across Windows, Linux, macOS, iOS/Android, networks, identity, and collaboration tools. Troubleshoot, perform root-cause analysis, and implement corrective and preventative actions. Meet SLAs and communicate clearly with users and stakeholders. Administer Google Workspace, SSO/IAM, MFA and support our migration to M365 and Entra ID. Manage endpoints using Intune/Jamf/MDM, including software packaging and secure baselines. Support LAN/WLAN/VPN/DNS/DHCP/firewall changes and monitoring; liaise with providers as needed. Manage the full device lifecycle — builds, replacements, RMAs and onboarding/offboarding. Contribute to deployments and upgrades (office builds, Wi-Fi refresh, EDR rollouts, migrations). Improve automation, self-service, reporting and monitoring through scripting and tooling. Champion security best practice across patching, hardening, device compliance, and access controls. What You’ll bring Strong troubleshooting skills across Windows, Linux, macOS, mobile OS and SaaS platforms. Demonstrable ability in administering M365, Entra ID, IAM, MFA/SSO, device compliance, EDR/AV and patching. Comfortable with ITSM/ticketing, change control and documentation. Familiarity with scripting/automation (PowerShell/Bash) is a plus. Clear, confident communication skills — translating technical concepts for non-technical users. • Subject-matter expertise in at least one of the following: Microsoft tenant migrations Microsoft Intune Microsoft Endpoint Configuration Manager SharePoint Administration JIRA Administration API integrations AI adoption For this role you can be based in any of our locations. To apply, you must have the legal right to work in your chosen location. When applying, please submit your CV in English Why Open Cosmos? Work at the cutting edge of space technology with customers around the globe. A mission-driven company making space accessible to help solve real-world challenges. A diverse, ambitious, and supportive team.

About OneView Commerce Retailers with thousands of shops have had two options, and neither is good. Web-native platforms move fast but were never built for a shop floor. Legacy store systems were built for the shop floor but take a year to change anything. OneView Commerce is the third option: a headless commerce platform for physical retail that lets the world's largest retailers innovate just as quickly as the smaller ones. We ship store experiences that deploy fast out of the box, and we give retailers the freedom to build their own on top of a headless transaction engine engineered for the physical store rather than the browser. Our customers are global retailers who build on OneView because it lets them keep moving: new journeys, new channels, and new store formats ship continuously rather than waiting on the next multi-year programme. Founded in 2010 to close the gap between fast-moving e-commerce and slow-moving in-store systems, OneView's founding principle is a single view of customers, orders, and inventory throughout the shopping journey. That remains our mission as we enable retailers to deliver exceptional store experiences that build loyalty. We are a remote-first team with Viewers working across the globe, and we operate as a trusted provider of digital commerce systems for leading retailers. Position Summary OneView is looking for an experienced Product Manager to own the vision, strategy, and backlog for the store experience: the front-end applications that store personnel use to serve customers, take payment, manage cash, handle stock, and get through a shift. Reporting to the Chief Product Officer, this Product Manager owns the store experience for the front-end development team building it. The retail estates we build for encompass thousands of stores, so decisions made in this role change what tens of thousands of store colleagues around the world do every shift. The store experience is where our platform meets the person serving the customer, so the role starts with the user. You will plan and run research with store associates and managers, form a clear point of view about what the store actually needs, translate that into design direction a UX designer can act on, and then write the specifications, user stories, and acceptance criteria that turn it into shipped software. You will be supported by a UX designer, and you will be the person who knows what the design has to achieve and why. This is a role for someone both experienced and confident enough to set direction and argue for it in front of head office business and technology leaders, and still willing to get their hands dirty in the backlog. You will decide without waiting for consensus, and own the outcome either way. We are also looking for someone who wants to improve how we build, not only what we build. We use AI throughout our day-to-day work and expect you to find uses for it we have not thought of. We also expect you to be able to do this job well if it were switched off tomorrow, because the creativity, judgment, and relationships that make the work good are yours rather than the tool's. Responsibilities • Own the product vision and strategy for the store experience, and keep it aligned with the commercial objectives and the revenue that those store journeys carry., • Plan and run user research with store personnel: store visits, observation, interviews, usability testing, and post-release feedback. Turn what you find into evidence that changes the backlog., • Translate research findings into clear design direction for the UX designer: the problem to solve, the users and journeys affected, the constraints that apply, and the outcome the design has to achieve., • Manage the backlog: create and prioritise epics and user stories, define acceptance criteria, and keep a ready, prioritised queue ahead of the team., • Rank work with stakeholders by value and return on investment, and re-cut priorities during the sprint when progress or circumstances change., • Define the interface requirements between the front-end store experience and the platform services behind it, working with solution architects, integration leads, and platform engineers., • Represent the store user in every forum where the experience is decided, including design reviews, architecture discussions, and governance forums., • Ensure that Scrum team deliverables meet agreed standards for quality and non-functional requirements, with particular attention to accessibility, performance on store hardware, and behaviour when connectivity drops., • Own the release plan for the store experience, and set expectations for when new functionality lands., • Update or draft the documentation for every feature at the moment it ships, across functional descriptions, technical documentation, release notes, and training material., • Coordinate dependencies with other development teams, platform teams, and third parties whose work the store experience relies on, and surface conflicts early. Required skills & Experience • 3+ years as a Product Manager or Product Owner on customer-facing or associate-facing software. Point of sale, self-service, or store operations experience strongly preferred., • Has owned product vision and strategy, and writes user stories and acceptance criteria personally., • Decisive, and right most of the time. Owns the calls that go badly, spots them early, and adjusts. We do not decide by committee., • Has planned and run research with real users in their own working environment, and can name the product changes it produced., • Reads wireframes, prototypes, and design systems fluently, and briefs a designer precisely enough that the first design comes back close to right., • Understands how a store actually runs, from staffing pressure to queues to peak trading, and designs for the user under pressure rather than the ideal one., • Communicates credibly with a store associate and a head office technology leader on the same day. Takes technical critique on the merits, without ego., • Writes testable, complete, unambiguous acceptance criteria that account for adjacent features, integrations, and existing platform behaviour., • Sound grasp of cloud-native, API-first architecture and how a headless front end consumes platform services, enough to judge the cost of a requirement before committing to it., • Defends a backlog ranking to the people funding it., • Has run a dependency tracker that the rest of the delivery actually used, spanning internal teams and external suppliers., • Stands behind the documentation they ship, and catches drift between what shipped and what it says., • Can do all of this unaided. AI tooling is expected, but the judgement behind the strategy, the stories, and the acceptance criteria must be their own. Preferred skills & Experience • Has personally identified, designed, tested, and implemented an improvement to the practice of product management, and can show that it made the requirements, user stories, and acceptance criteria handed to their teams significantly better., • Treats the quality of what reaches the team as something to be engineered rather than a matter of personal diligence. Has built the assets that make that repeatable, for example prompt sets, story and acceptance criteria patterns, traceability checks, or review passes that catch ambiguity, gaps, and untested edge cases before a developer ever meets them., • Experience delivering against a formal accessibility conformance obligation, for example WCAG 2.1 or 2.2 at level AA., • Experience shipping the same experience across several device form factors and operating systems, for example a fixed desktop, a handheld device, and a self-service unit., • Experience on a product where design approval sits with the customer, so direction has to be agreed rather than asserted., • Time spent working in a store, or in a field role supporting stores, at any point in a career. Why OneView Alongside the global retailers we already serve, we have just been selected by one of the largest store networks in the world to replace their legacy store system, and are actively pursuing more of the retailers who have decided that decades of accumulated inertia is a problem worth solving properly. The person in this role will be on that work from the start. Work of that size only moves quickly in a company built for it. Ours is. Our teams operate with real independence and the authority to set their own direction. Nobody here waits to be told what the priority is, and nobody needs a committee's permission to fix something that is plainly broken. We are always looking to change, to evolve, and to accelerate, and we do not merely encourage our people to identify what should be done differently; we expect it of them. When they do, they have the support of their team and of leadership to make the change stick. If you have spent time in a larger organisation where you could see improvement opportunities clearly and never got the room to implement them, that is the frustration we are built to remove. We are looking for people who find that prospect exciting. If you would rather be handed a roadmap than build one, this will not be the right fit. We're building a team that does great work and enjoys doing it, and it shows: OneView has been named one of Built In's Best Places to Work for three years in a row. Our leadership team brings decades of experience across software development, delivery, sales, and marketing, so the independence comes with people who know the terrain and will back your judgement. Join us as we work with global retail leaders to innovate everything. OneView Commerce is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We do not accept CVs from agencies, headhunters, or other suppliers who have not signed a formal agreement with us. Applicants must have current, ongoing right to work in the UK. OVC is not a licensed visa sponsor and is unable to sponsor a Skilled Worker visa or any other employment visa for this or any role, now or in the future. Evidence of right to work will be required prior to any offer of employment.

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: We're looking for a Revenue Operations Manager to help enable our commercial team through a period of significant change combined with fantastic growth: embedding AI into how we plan, sell and retain, while raising the efficiency bar set by our leadership and investors. Reporting to the Chief Revenue Officer, you will be responsible for ensuring that Ripjar builds, enables and governs best-in-class revenue processes across marketing, sales and customer success. You will own the operational systems that turn our growth strategy into measurable execution: the data, technology, processes, disciplines, and increasingly the AI agents that work alongside our commercial team. This is a senior, high-visibility individual contributor role, partnering directly with the executive team and acting as the: bridge between commercial leadership and the board's view of revenue performance. Key responsibilities : Revenue planning: Own the annual planning cycle end-to-end, including capacity, territories, quotas and compensation, and align this with the wider commercial plan across Marketing and Customer Success. AI orchestration and commercial transformation: Lead the design, deployment and governance of AI workflows and agents across the commercial team and within RevOps's own operations. Run a continuous cycle of evaluating, piloting, scaling and retiring tools, and prove the business impact of each. Change management: Lead the change programme that lands new processes, tools and AI workflows across the commercial team, including communication, training, adoption metrics and reinforcement. Data, systems and tech stack: Own the commercial data model, governance and quality standards that make our reporting trustworthy and our AI agents reliable. Own the wider commercial tech stack: Salesforce and the surrounding tools: including selection, negotiation, implementation and supplier management. Process discipline and cadence: Define, run and lead the operating cadences that hold the commercial team to account: pipeline reviews, forecasting, win/loss reviews and QBRs. Monitor process compliance, surface non-adherence and bottlenecks to leadership, and maintain standards when under pressure. Performance, KPIs and forecast accuracy: Define and instrument the commercial KPIs that matter to leadership and the board, including pipeline efficiency, CAC payback, NRR, gross retention and forecast accuracy. Drive measurable improvements against benchmarks. Pricing: Own pricing frameworks, deal desk and discount governance, ensuring consistent application across deals and protecting commercial margin. Enablement and SKOs: Develop and maintain the Sales Playbook, and support the planning and delivery of company kick-off and enablement events. Reporting and board-level storytelling: Deliver the monthly, quarterly and board-level reporting cadence, producing the data narratives that arm leadership with credible, defensible stories to take to the board. Requirements What we're looking for : • Demonstrated experience leading commercial transformation in an enterprise software scale-up, including at least one full annual planning cycle owned end-to-end., • A track record of designing, deploying and measuring AI workflows in a commercial setting, both for the commercial team and within RevOps itself, including data preparation, governance and driving adoption., • Proven experience leading change management across a commercial team, with the ability to translate complex process and technology change into clear, actionable messaging for different audiences., • A strong grounding in modern commercial KPIs and benchmarking, including pipeline efficiency, CAC payback, NRR, gross retention, magic number and forecast accuracy., • Strong presentation and data-storytelling skills, with an instinct for the narratives leadership needs to take to the board each quarter: and the discipline to back them with credible numbers., • A good working knowledge of sales compensation design and practices., • The confidence and commitment to hold the commercial team to account on process discipline: comfortable challenging senior peers and raising difficult issues with confidence when standards slip., • Excellent interpersonal skills, with the ability to build credible relationships across all levels and functions, including the executive team., • A proven ability to prioritise effectively, delegate admin work and manage agencies, so that the role stays focused on strategic impact rather than getting pulled into operational firefighting., • Comfort managing multiple demands and adapting to shifting priorities, ambiguity and rapid change. Tools, Technology and Methodologies • Fluency with at least one sales methodology, such as MEDDIC, Sandler or Miller Heiman, alongside familiarity with signal-based and ABM-driven GTM motions., • Expert knowledge of Salesforce (certification desirable), with hands-on experience of the wider AI-native commercial stack (for example Clari, Gong, Outreach, Clay or equivalent)., • Strong analytical skills, with confidence in SQL, BI tooling (Tableau, Looker or similar) and financial and revenue modelling. Advanced Excel is assumed. Benefits Why we think you’ll enjoy it here: • Competitive base salary per year DOE, • Fully remote working, • 25 days annual leave + your birthday off, rising to 30 days after 5 years of service, • Full Christmas shutdown, • 35 hour working week, • Flexible working hours, • Life assurance, • Company Share Scheme, • Private Family Healthcare, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • Offices equipped with well-stocked pantries with food, snacks and drinks when in the office

We are looking for hardworking technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to craft and build reliable, scalable systems using our data platform. Our team is made up of hardworking software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales reps and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. As MongoDB continues to expand product offerings and features within the MongoDB Atlas Data Platform, MongoDB is seeking an expert in application search. This role will focus on being a product specialist of Atlas Search within the presales organization. Beyond the normal tasks of a MongoDB Solutions Architect, this specialist role will operate in a worldwide team, assist in the most complex search deal cycles, assist in search enablement, and work closely with the Atlas Search product team to close the feedback loop and further enhance the product moving forward. This includes both lexical and semantic search offerings. This role will be based remotely in Barcelona, Dublin & London. • 3+ years of search expertise (Elasticsearch, Lucene, Solr, Algolia, Lucidworks, or similar), • 3+ years of software development experience, • 3+ years of pre-sales experience with enterprise software, • Solid understanding and ability to code with two or more modern scripting languages (e.g. Python, Node.js, etc) and/or popular programming languages (e.g. C, C++, C#, Java, etc), • Experience with scalable and highly available distributed systems, • Excellent presentation and interpersonal skills, • A Bachelor’s degree or equivalent work experience, • Ability to travel approximately 25% of the time, • Experience selling databases and/or deploying applications with any of the major cloud providers, • Experience with database programming and data models, • A MongoDB Certification, • A major cloud provider certification, • Design systems, applications, and infrastructure to help drive software development projects using MongoDB and the Atlas Developer Data Platform (DDP), • Advise customers on architectures, patterns, and strategies for making the best use of MongoDB, • Expertly articulate the business value of MongoDB solutions, • Align to support sales with activities such as technical discovery, demos, proof of value, presentation, sizing, and documentation of technical decision criteria; working across a number of opportunities in parallel, • Translate technical concepts and patterns into business benefits for management and executives, • Act as a liaison, collecting feedback from the field to relay back to the Product Management team, • Help drive demand through participation in both industry-known trade-shows as well account-based marketing events, • Demonstrate resilience and sound judgment in dealing with business challenges, • Proactively seek opportunities to support and mentor other pre-sales team members and share standard methodologies, • Help enable other solutions architects with knowledge on search technical and business concepts as well as build tools to allow other SAs to demonstrate these concepts, • Assist in the direction of Vector Search and AI/ML through taking customer needs and interactions to Product Management, • Embody _ in our interactions with internal teams and customers, • The rapidly growing MongoDB product suite, including, • Core database server, • Atlas (fully managed cloud database service), • The Atlas Developer Data Platform including Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, Atlas for the Edge, Realm, Charts, and Atlas Streams Processing, • Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark, • Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes, • Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, DevOps, cloud, security MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our _ guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys., and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 426467

Qargo is a cloud-based (SaaS) Transport Management Platform. We are a scale-up based in London and Ghent (Belgium), rapidly expanding across Europe. The platform is an ‘all-in-one system’, handling everything from initial order entry to final invoicing. It optimises planning and has a built-in AI feature that automates lengthy manual tasks. Qargo is designed to help modern logistics operations run more efficiently, while increasing profitability and sustainability. As Customer Onboarding Manager, you’ll guide our customers step by step in switching from their current way of working to Qargo, ensuring a smooth transition, strong user adoption, and real impact on their daily operations. You’ll be their trusted advisor, helping them optimise their workflows while acting as the bridge between customers and our internal teams. This is a remote role based in the UK, ideally Midlands or South-West of the UK, with regular (weekly) travel to customers across the country. Guide our customers (transport companies) through the onboarding journey of Qargo, from kick-off and process analysis to go-live and aftercare. Analyse their current way of working, fe. planning, order entry and invoicing workflows, and translate these into an efficient Qargo setup. Configure the platform and deliver hands-on training to our customers so they can confidently work in Qargo from day one. Act as the main point of contact during implementation. Check in regularly to ensure satisfaction, a smooth transition and strong adoption of the platform. Support pre-sales by analysing potential client needs and providing technical input during demos. Capture insights and improvement opportunities, and collaborate closely with Sales, Product and Engineering to continuously optimise our solution. Travel regularly across the country to meet customers. An operational background in transport or logistics (e.g. planning, dispatch), and curiosity about SaaS. Or experience implementing complex SaaS solutions and an interest in logistics operations. A self-starter who takes initiative and enjoys variety in their work. Strong communication skills with both technical and non-technical audiences. Customer-focused and passionate about delivering the best possible customer experience. Proactive, organised, and flexible, thriving in a fast-paced, scaling environment. While this is a remote role, regular travel within the UK is required. Therefore, a valid driver’s license is needed for customer visits. A competitive salary package. A role with real responsibility, ownership, and impact. The chance to be part of our Dream Team, with opportunities to grow alongside Qargo as we expand across Europe. A flexible and trust-based working environment.

Ready to take the lead and make a bigger impact? Enfield & North Finchley | Supported Living | Learning Disabilities Earn up to £55,000 OTE while leading two dual-registered Supported Living services and making a genuine difference to the lives of the people we support. Glenholme Specialist Healthcare is looking for an ambitious, experienced Registered Manager who is ready to take ownership, develop high-performing teams and help shape the future of two specialist services. This isn't simply a role where you maintain the status quo. It's an opportunity to lead, develop and grow. TWO SERVICES. ONE LEADERSHIP OPPORTUNITY. You'll take overall responsibility for our dual-registered Supported Living services in Enfield and North Finchley, supporting adults with learning disabilities, autism, mental health conditions, physical disabilities and complex needs. Your leadership will directly influence the quality of support people receive, the development of your teams and the continued growth of the services. We're looking for someone who combines strong operational leadership with genuine care, someone who can spot opportunities, solve problems and turn ideas into positive outcomes. WHY THIS ROLE? WHY NOW? Glenholme Specialist Healthcare is an award-winning specialist healthcare provider with over 30 years of experience, and we're continuing to grow. In the last two years alone, we've opened six new services, with further expansion planned. As Registered Manager, you'll be joining an organisation that embraces innovation, technology and new ways of working, while remaining firmly focused on delivering outstanding, person-centred support. You’ll also have access to: • Further training and industry-recognised qualifications, • A diverse and inclusive workforce representing 36+ nationalities, • Specialist training and professional development, • The opportunity to influence and develop your services, • A supportive environment where good leadership is recognised and rewarded WHAT WILL YOU BE RESPONSIBLE FOR? Reporting to the Regional Operations Manager, you’ll have overall responsibility for the operational management and continued development of your services. Your role will include: • Leading, recruiting, developing and performance-managing your team, • Managing the day-to-day operation of two dual-registered services, • Responding to referrals and completing assessments of need, • Developing and reviewing personalised support plans, • Driving meaningful goals, outcomes and independence, • Coordinating person-centred reviews, • Building strong relationships with families and professionals, • Working closely with commissioners, multidisciplinary teams and external agencies, • Maintaining a safe, welcoming and person-centred environment, • Driving continuous improvement and service development, • Ensuring compliance with CQC regulations, legislation and organisational policies, • Leading the services through registration, inspection and ongoing regulatory requirements In short, you’ll have the responsibility, autonomy and opportunity to make your mark. THE PACKAGE £40,000–£45,000 basic salary + annual performance-related bonus, with on-target earnings of up to £55,000 per annum. You’ll also receive: • 33 days annual leave, including Bank Holidays*, • *Up to 12.5% annual performance-related bonus, • *Additional day off for your birthday, • *£10,000 life insurance cover, • Employee Assistance Programme, including wellbeing, financial and family support, • Paid specialist training and industry-recognised qualifications* *Terms and conditions apply. ARE YOU THE LEADER WE'RE LOOKING FOR? You’ll be an experienced and confident Registered Manager who knows what great care looks like, and has the leadership skills to make it happen. You’ll ideally have: • Proven experience managing services supporting people with learning disabilities and complex needs, • Experience leading, motivating and developing high-performing teams, • A relevant care qualification such as QCF Level 4/5 or equivalent, RMN, DipSW or similar, • At least three years' experience working with individuals with learning disabilities, • A strong understanding of CQC, safeguarding and care governance, • Excellent leadership, organisational and communication skills, • A genuine commitment to person-centred care, • Confidence working with families, commissioners, professionals and external agencies, • Strong commercial awareness and an ability to identify opportunities for service development, • Experience managing regulatory requirements and maintaining consistently high standards Experience or training in Positive Behaviour Support (PBS) would also be advantageous. Most importantly, you’ll be someone who wants to lead from the front, develop people and improve outcomes. MORE THAN A MANAGEMENT ROLE At Glenholme Specialist Healthcare, we believe great services start with great people. We’re committed to creating an environment built around equality, inclusion and respect, where everyone is treated with dignity and has the opportunity to thrive. With continued growth ahead, this is an exciting time to join us and play a key role in what comes next. READY FOR YOUR NEXT CHALLENGE? If you’re an experienced Registered Manager who wants more responsibility, more opportunity and the chance to make a genuine difference, this could be your next move. Please note: This role requires an Enhanced DBS check. JOB CODE: GHW003 #J-18808-Ljbffr

Putting community at the heart of everything we do. Proud to be a prospective advanced foundation trust, CLCH is one of the largest community healthcare providers in the country, employing more than 4,500 staff and caring for more than four million people across London and Hertfordshire. We believe in working together to give children a better start and adults greater independence. Our diverse team of professionals supports patients at every stage of their lives, from health visiting for newborn babies to community nursing, stroke rehabilitation, and palliative care. By joining CLCH, you will be part of a dynamic and supportive team that values innovation, compassion, and excellence. We offer a range of exciting career opportunities and are committed to your professional development and well-being. To join us and help make a real difference in the communities we work in, browse our latest jobs and opportunities below. Site Barnet General Hospital Town Barnet Salary £72,719 - £83,505 per annum inclusive of HCAS Salary period Yearly Closing 14/10/2026 23:59 Welcome to Central London Community Healthcare (CLCH) At CLCH, we proudly serve as a beacon of compassionate community healthcare across 14 vibrant London boroughs — Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster, Hillingdon, Sutton, and Kingston — as well as Hertfordshire. We bring care closer to home, embracing the rich diversity of these communities with dedication and heart. Recognised as a Good provider by the Care Quality Commission and celebrated among the top NHS employers, we are united by a shared passion: empowering our community health professionals to deliver care that truly makes a difference. We are deeply committed to fostering an environment where every member of our team feels respected, valued, and inspired—a place where fairness, kindness, and inclusion blossom. Our culture is rooted in the principles of the NHS People Plan, Our NHS People Promise, and our own strategic Equality values and objectives, guiding us to create a truly supportive and inclusive workplace. Together, we build a caring community where the warmth we show one another shines through in every life we touch. Are you an experienced operational leader looking for an opportunity to shape services and make a real impact across health and social care? We are looking for an exceptional Band 8b Clinical Operations Manager to provide operational and system leadership for the Barnet Integrated Transfer of Care (Discharge) Hub and Barnet Hospital at Home service. This is a permanent, full-time role (37.5 hours per week) offering the opportunity to lead multidisciplinary and multi-organisational teams across CLCH, Barnet Hospital and Barnet Adult Social Care. You will play a pivotal role in improving patient flow, safe and timely discharge, admission avoidance and patient outcomes, while ensuring services remain high-quality, responsive and sustainable. Working with senior leaders and system partners, you will lead service transformation, performance improvement, workforce and capacity planning, while using data and insight to identify opportunities for improvement. We are looking for a visible, compassionate and influential leader who can bring people together across organisational boundaries, inspire teams and turn strategic priorities into meaningful improvements for patients. If you are passionate about transforming services and leading change across an integrated health and care system, we would love to hear from you. As Clinical Operations Manager, you will: • Provide operational and system leadership for the Barnet Integrated Transfer of Care Hub and Hospital at Home service, ensuring safe, responsive and high-quality care., • Lead multidisciplinary teams across CLCH, Barnet Hospital and Barnet Adult Social Care, strengthening partnership working across organisations., • Drive improvements in patient flow, timely discharge, admission avoidance and length of stay, responding proactively to operational pressures., • Lead service transformation and pathway development with the ICB, acute services, local authority and system partners., • Monitor performance, quality and outcome data, identifying areas for improvement and implementing action plans., • Provide visible and compassionate leadership, supporting workforce planning, recruitment, retention and staff development., • Lead demand and capacity planning to ensure services remain sustainable and responsive., • Manage budgets and resources effectively, promoting efficiency and value for money., • Maintain robust governance, including oversight of risk, incidents, complaints and learning., • Champion patient and carer experience, using feedback to improve services and equitable access to care. We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us. What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life’s most important moments. Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide. We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care. Please refer to Job description and person specification for outline of skills, knowledge and experience required. Successful applicants will be required to demonstrate alignment with the Trust’s values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification • Evidence of continuing personal and professional development, • Professional clinical qualification or significant NHS experience, • Masters level education or equivalent experience, • Experience of managing patient care services, • Significant recent experience of working at a senior level, • Substantial experience of working in community healthcare services delivering patient care, • Change management and service transformation experience related to the planning and delivery of work in a clinical setting, • Experience of staff management, • Experience of budget management, • Proven ability to engage effectively with a broad range of stakeholders, • Substantial experience of coordinating and leading projects, • Essential ability to rapidly build credibility with all levels in the Trust, including senior managers and clinicians, • Ability to persuade clinicians to engage with, implement and embed change, • High level competence and computer literacy including MS Office, and clinical systems, • Excellent communication skills; able to express complicated, multi stranded concepts in an accessible way, both verbally and in writing and in a multi- professional environment, • Proven ability to manage, analyse data and sound organisational skills, • Understanding of the National Drivers of the wider health and social care economies, how they affect CLCH and their practical application to service delivery, • Knowledge and understanding of the principles of quality governance, • Understanding and knowledge of the need to use evidence based practice in the development and delivery of clinical services, • Ability to prioritise work against a background of a variety of demand for information and deadlines, • Knowledge of managing difficult situations and conflict resolution, • Understanding of NHS Financial Guidance, • Understanding and experience of social care systems and legislation, • Ability to be flexible and responsive to divisional, organisational and system (ICS/ICB) needs, • Ability to make informed decisions under pressure, • Ability to work without direct supervision and plan, organise, review and prioritise own workload and that of others, • Ability to understand and take account of other perspectives, • Passionate to drive up clinical quality of care and support professional practice, • Knowledge of managing difficult situations and conflict resolution, • Innovative and a change agent We review all applications carefully to ensure fairness and verify references. At interview, you will be asked about your experience, so be honest and ensure all information is accurate. The use of AI during interviews is not permitted. We are committed to building a workplace where all staff feel valued and have the opportunity to thrive. Simply let us know how we can support you. Learn more about our equal opportunities policy on our website: Equal opportunities: Central London Community Healthcare NHS Trust clch.nhs.uk CLCH is proud to be a Disability Confident Committed employer. We believe that a diverse and inclusive workforce is essential for providing exceptional patient care. We are dedicated to attracting and retaining talent from all backgrounds, including ethnic minorities, the LGBTQ+ community, and people with disabilities. As a Disability Confident employer, we pledge to: • Guarantee an interview to all disabled applicants who meet the essential criteria for a role., • Provide reasonable adjustments to support diverse needs throughout the recruitment and employment process., • Challenge misconceptions about disability and foster an inclusive culture for everyone. Learn more about our equal opportunities policy on our website: Equal opportunities: Central London Community Healthcare NHS Trust clch.nhs.uk You must have appropriate UK professional registration. The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. This vacancy may close early if it receives a high number of applications. Please complete and submit your applications on time to avoid disappointment. #J-18808-Ljbffr

At Elizabeth Scarlett, we exist to create joy, inspire wonder, and protect wildlife - using art and design to connect people to nature, and to one another. By 2030, our goal is to have contributed over £2 million to wildlife conservation. As our Wholesale Trade Operations Manager, you will join a team that leads with kindness, dreams big and takes action together. You'll support our Wholesale Trade team to process orders flawlessly, and improve the systems that serve our bricks-and-mortar and online retail partners. The role covers day-to-day support through our peak trading period, as well as preparing the team for growth in 2027. Reporting to: Location: Hybrid: 3-4 days in the office, depending on peak trading needs (November-December), and up to 5 days during special events Employment type: Full Time, Permanent This role leads Wholesale Trade Operations for Elizabeth Scarlett across the UK and USA, owning the end-to-end wholesale process and fulfilment budgets. You'll make order fulfilment more accurate, efficient and resilient by getting retailer requirements right the first time, from production through to our Third Party Logistics (3PL) partners. You'll also improve stock allocation and build KPI reporting on delivery performance. This hands-on role requires a solid understanding of wholesale logistics, including EDI, routing guides and retailer requirements. You'll lead the Trade Operations team (currently 2 people) and own wholesale trade relationships with our UK and US 3PLs and carriers. You'll work closely with the Operations Director, as well as the Production, Merchandising, Finance and Sales & Partnership teams. You'll set up Wholesale Operations for long-term success by developing the team, planning capacity and driving automation to support the growth planned for 2027 and beyond. • Own the end-to-end wholesale process for the UK and USA - ensuring the 3PL receive, process and dispatch orders on time, and that every invoice is issued., • Set and optimise order-processing workflows and Standard Operating Practices (SOPs) across retail partners, drop-ship programmes, distributor replenishment and special trade orders., • Support your team to troubleshoot order issues, and implement root-cause solutions to prevent recurrence., • Develop end-to-end OTIF reporting against wholesale customers' expectations, and identify the causes of delays and shortages., • Lead peak season planning, including volume forecasts, 3PL capacity and readiness checklists., • Build contingency playbooks for disruptions such as EDI failures, carrier issues, customs holds and retailer system outages., • Deliver cost reductions without compromising service, with a clear view of how operational decisions affect margins., • Lead your team to become experts in retailer routing guides, compliance manuals & vendor requirements, and build playbooks for key partners., • Ensure compliance across carrier selection, delivery appointments, labelling, packing slips & shipment documentation, and record and raise any non-compliances., • Work with Production to get retailer requirements right the first time at manufacture., • Own chargeback tracking and investigation, and eliminate root causes., • Through your team - manage wholesale returns (damaged goods claims, customer returns, end-of-season buybacks and bulk returns), coordinating authorisations and credits with Sales and Finance., • Track return reasons to identify patterns and issues, • Own wholesale relationships with our UK and US 3PL partners - holding them accountable to wholesale SLAs through weekly and monthly reviews of OTIF , case pack accuracy, pallet quality, ASN compliance, and cost per case., • Build escalation and exception processes to resolve fulfilment issues quickly and minimise retailer penalties. 1. Inventory & Stock Allocation • Own pool stock and Available to Sell (ATS) inventory at our UK and US wholesale 3PLs, managing the stock reserve model with the Logistics and Inventory Manager, • Improve allocation and stock reservation to speed up order processing, reduce errors, and give the Sales & Partnership team clarity on stock available to sell., • Manage allocation when stock is constrained, working with Planning, Production and Merchandising to align availability and replenishment with customer PO commitments. 1. Systems, EDI & Automation • Own EDI connections with trading partners to ensure order transmission, ASNs and invoices are reliable. You’ll monitor connections, elevate issues and support new set-ups., • Work with the Finance and Systems Website teams to integrate and troubleshoot NetSuite, Mintsoft WMS, ShipHero WMS and EDI platforms for wholesale workflows., • Identify and drive automation that improves speed and reduces manual effort., • Lead your team with clear priorities, and guide them in developing and balancing transactional, improvement and strategic workstreams., • Build, manage and develop the Trade Operations team, owning hiring and capacity planning as the channel grows., • Provide holiday and absence cover within the team, using this hands-on experience to drive improvements., • Develop relationships between the Operations, Sales & Partnership and Finance teams as well as 3PLs., • Stay current on wholesale logistics trends, best practice and technology. Typical Key Performance Indicators • OTIF delivery rate to wholesale customers, • Order accuracy and error-free order percentage, • Cost per case shipped and year-on-year cost reduction, • Chargeback value and reduction rate Experience • 4-6 years of experience across wholesale trade operations, Business to Business (B2B) retail, supply chain and 3PL operations in a fast-growing goods business., • Demonstrated hands-on experience in improving and implementing processes and systems from order to delivery, including WMS (e.g., Mintsoft, ShipHero ), ERP (e.g., NetSuite ) and integration platforms (e.g., Patchworks and SPS )., • 2-4 years of team-leadership experience, including leading teams under high pressure and prioritising competing needs. Must-have skills • The ability to roll-up your sleeves and get into the details of a process, while also stepping back to understand the bigger picture, purpose, conflicts and synergies to address., • Proven success in quickly embedding yourself in cross-functional teams, working with people at every level of experience and accountability., • Exceptional organisational skills, able to manage multiple tasks across different channels, delivery dates, and priorities., • Comfortable building rapport with both internal teams and external partners., • A problem-solving mindset, with the ability to identify issues early and take ownership of resolving them., • Proficiency in Excel/Google Sheets for order tracking, reporting, and data management., • Excellent written and verbal communication skills in English. Nice-to-have • Knowledge of US trade operations and US wholesalers such as Dillards, Nordstrom and Von Maur, • A background in fashion, accessories, lifestyle, or consumer goods., • Experience using generative AI tools (e.g., Claude / Chat GPT) to work more efficiently without devolving decision-making. Mindset • Proactive and accountable . You spot issues early, raise concerns, and take ownership of fixing them., • Service led . You genuinely care about delivering an excellent customer experience., • Commercially aware . You understand how operational excellence impacts customer retention and brand reputation., • In the details and above . You can work through a routing guide line by line in the morning, then step back and redesign the process that caused the issue in the afternoon. Values fit • Kind, collaborative, and reliable - someone that teams trust to get things done., • Calm under pressure and comfortable managing competing priorities., • Excited to work for a brand blending creativity, commerciality, and purpose. At three months, you've led the team through peak, OTIF reporting is live for UK and US partners and chargebacks are tracked with their root causes identified. At six months, the end to end order process is efficient and effective in delivering the customer-expected OTIFs, SOPs and retailer playbooks are in place for key partners, causes of chargebacks are addressed, and the team, systems and 3PL capacity are ready for future growth volumes. You’re probably not the right fit if… • You've run warehouse or 3PL operations but haven't worked with retailer compliance, routing guides or chargebacks., • You prefer to set strategy and delegate the detail. This role is hands-on, especially through peak., • You're looking for a mature, fully systemised operation rather than the chance to build one. Salary, bonus & benefits • 10% performance bonus, • Private medical insurance, health & wellbeing discounts, stress support, • Income protection, life assurance & enhanced Pension contributions Flexibility and time • Immediate start, • Daily hours 0830-1700 with 1 hour lunch break (flexibility to start 0800-0930 if preferred), • Hybrid working (3-4 days in-office in Potters Bar), • Annual L&D budget (3% of salary), • Annual summer retreat (e.g. 42 Acres, Somerset), • £500 ES products per year at 60% team discount, • 25% friends and family discount Impact and ownership • Full ownership of the trade operation, with the autonomy to shape it as ES grows., • Direct contribution to our wildlife conservation mission., • Screening call with our Talent Acquisition Associate, • Interview with our Chief of Staff, • Final interview with our Operations Director, Chief of Staff and Wholesale Operations Manager Ready to join a purpose-driven brand and help us scale joy and conservation impact? #J-18808-Ljbffr

O'NEILL & BRENNAN Infrastructure Engineer 2nd/3rd Line Infrastructure Engineer | IT Department | Full-Time Reports to: Head of IT Operations The Infrastructure Engineer will provide effective IT and infrastructure support across all aspects of the business, locally and throughout all regional offices. The role is responsible for managing the IT Helpdesk team, ensuring calls and tickets are logged and resolved in a timely manner, while also taking ownership of the company's Microsoft Server, Desktop, Microsoft 365, Azure cloud, networking, and endpoint management environments. The role works closely with the Developers, Azure Architects, and Network Architects to support and evolve the organisation's infrastructure, and provides exposure to a wide range of infrastructure, networking, and cloud projects. This role reports directly to the Head of IT Operations. • Managing and mentoring the IT Helpdesk team, ensuring calls are answered and tickets are logged and resolved in a timely manner, • Diagnosing and resolving technical issues remotely and on site, • Undertaking small- to medium-sized IT and infrastructure projects as instructed by management, • Providing desktop and server support, • Supporting and maintaining Microsoft Server / Desktop operating systems, Microsoft 365, and Azure environments, • Setting up and configuring new laptops, desktops and mobile phones (Android and iOS), • Installing and maintaining authorised software, • Reporting faults and maintaining logs on servers, desktops and laptops, • Completing internal user desk moves, • Ensuring all logs for equipment and users are maintained, • Making and logging purchases for IT equipment, • Ensuring licensing for all software purchased is recorded and maintained, • Active Directory, Microsoft Entra ID (Azure AD) and Microsoft 365 user maintenance, including Single Sign-On (SSO) and Conditional Access policy administration, • Responsible for managing Azure Backups / Recovery Services Vault configurations, • Managing disaster recovery and business continuity using Azure Site Recovery, including replication, failover, reprotect and failback of critical infrastructure, • Administering Microsoft Purview for data governance and compliance, and Microsoft Defender for endpoint and identity protection, • Managing endpoint devices via Microsoft Intune, including device enrollment, configuration and compliance policies, • Writing and maintaining PowerShell scripts to automate routine administrative and operational tasks, • Preparing documentation and user guides, • Performing basic administrative support duties, as required, to meet specific operational objectives, • Ensuring that a high level of customer service and support is provided to all internal and external staff, • Supporting custom internal applications, • Working alongside Developers, Azure Architects, and Network Architects on infrastructure and networking design and delivery The ideal candidate will have a high level of customer service experience and Microsoft certifications. A minimum of 2 years of experience supporting Windows Desktops and Servers is required, along with all the expected qualities of an experienced Infrastructure / Support engineer. • Active Directory management - Users and Computers, Group Policy, Network Printers, Shares, etc., • Microsoft Entra ID (Azure AD), including SSO and Conditional Access configuration, • Microsoft Purview for data governance and compliance, • Microsoft Defender (endpoint and identity protection), • Azure Site Recovery and Recovery Services Vault - replication, failover, reprotect, and failback, • PowerShell scripting for automation of administrative and operational tasks, • Windows 10 / 11 administration, • Windows Server administration, version 2016 to 2025, • Office 365 / Microsoft 365 user and mailbox administration, • Azure Virtual Machine deployment, administration, and troubleshooting (boot diagnostics, serial console, run command, redeploy), • Azure Virtual Desktop and FSLogix, • SQL Server administration on Azure VMs, including SSMS, • Exchange Hybrid configuration and troubleshooting, • Microsoft Teams voice administration, including Operator Connect, • General network administration and troubleshooting - TCP/IP and WAN / LAN / Wi-Fi, • Azure Virtual Networks, subnets, VNet peering, and hub-and-spoke network design, • VPN Gateway configuration (Point-to-Site and Site-to-Site) and route troubleshooting, • Network Security Groups (NSGs) - inbound/outbound rule design and troubleshooting, • Knowledge of Cisco Unified Communications Manager (Cisco Unify / Cisco UC) - call routing, telephony administration, and troubleshooting, • Familiarity with switching, routing and Wi-Fi infrastructure in a business environment, • Experience maintaining a helpdesk ticketing system (preferably ServiceDesk Plus), • Incident Management skills, with the ability to identify root cause and apply solutions to resolve, • Problem Management skills, able to investigate trends and apply a methodical approach to identify root cause and possible solutions, • Proven experience working within IT service delivery, • Troubleshooting and problem-solving skills, • Ability to transfer knowledge within the team or to end users, • Experience with mobile device management (MDM) solutions (Meraki, SOTI), • Microsoft Intune - device configuration profiles, compliance policies and app deployment, • Endpoint management across Windows, macOS, iOS and Android devices, • Device enrollment (Windows Autopilot, Apple Business Manager / Automated Device Enrollment, Android Enterprise zero-touch), • Mobile Application Management (MAM) and app protection policies, • Microsoft Defender for Endpoint policy management via Intune, • Barracuda email filtering The successful candidate will manage the IT Helpdesk team and work closely alongside the Developers, Azure Architects, and Network Architects. This role reports to the Head of IT Operations #J-18808-Ljbffr

Commissioning Manager - Mechanical About us: Global Commissioning Limited is a privately owned consultancy, with our Head Office based in the UK. Specialising in the data centre industry, we offer commissioning management and validation services to project developers and operators, ensuring they receive a fully operational and design-compliant building at handover. We are a growing company and currently operate in multiple countries across Europe and we have active offices in Germany, Poland, Finland, France, Italy and the Netherlands. The Role: As the Commissioning Manager, you will be pivotal in overseeing the safe, timely, and efficient design, installation, and commissioning of critical systems and IT infrastructure within data centre environments. This challenging position requires excellent leadership and organisational skills to manage services on and off-site, providing direction to Project Managers, Supervisors, and various sub-contractors as needed. Primary Responsibilities: As the Commissioning Manager, your key responsibilities will include: • Authoring and reviewing the Owner's Project Requirements, Basis of Design, and commissioning documents., • Drafting the Commissioning Plan and Programme, ensuring alignment with project goals and timelines., • Leading the Commissioning Agent Kick-Off Meeting, facilitating collaboration and understanding among stakeholders., • Compiling a comprehensive project directory, ensuring all relevant information is documented and easily accessible., • Leading Level 2, Level 3, and Level 4 Commissioning Workshops, fostering teamwork and efficient execution of commissioning tasks., • Attending Factory and Field Witness Tests, overseeing the process, and producing related reports to ensure compliance with project specifications., • Developing Commissioning Checklists for electrical, mechanical, monitoring, and safety systems, guaranteeing thorough and systematic assessments., • Drafting Level 4 Test Scripts and Site Observation Reports, documenting observations accurately and providing clear action plans., • Conducting weekly commissioning and client meetings, maintaining effective communication channels throughout construction., • Managing and updating the Commissioning Tracker, ensuring all commissioning activities are tracked and progress is well-monitored., • Overseeing Level 4 Commissioning across various systems, coordinating with project teams to resolve any issues promptly., • Collating and presenting Level 4 Commissioning data and preparing comprehensive reports for project stakeholders., • Drafting Level 5 Test Scripts and leading the Pre-Integrated Systems Testing Meeting, ensuring a smooth transition to the final commissioning phase., • Coordinating Level 5 Commissioning and producing the preliminary report, highlighting successes, and identifying areas for improvement., • Coordinating system training data collection, ensuring end-users receive the necessary training for efficient system operation., • Reviewing Operations & Maintenance procedures, validating their completeness and accuracy., • Leading the \"Lessons Learnt Workshop,\" facilitating a constructive discussion to identify valuable insights for future projects., • Delivering the Final Commissioning Report, summarising the commissioning process and outcomes to support the successful handover of the project., • Prince 2 or equivalent Desirable, • Completion of trade apprenticeship or qualifications Essential, • CSCS / Safe Pass / ECS / SMSTS holder Essential, • HNC Electrical, Mechanical or Building Services - Desirable, • BEng (Hons) in an engineering discipline or equivalent Desirable We will fully support those candidates who have the potential to achieve the above through further education, CPD, and mentoring. As an employee of Global Commissioning, you will be eligible for: • 20 days holiday plus bank holidays, increasing 1 day each year for the first 5 years of service, • 5% Company Pension Contribution, • Vitality Healthcare Coverage for you and your family, • Fully funded training courses and qualifications, • Cycle to Work scheme, • BUPA Employee Assistance Programme, • Electric vehicle salary sacrifice after qualifying period We are committed to equal opportunities and welcome applications from all sections of the community. #J-18808-Ljbffr

Job Description Overview As a Portfolio Manager for PDA, responsible for delivering a £13m annual programme of linear and street lighting asset replacement projects across the M25 – one of the UK’s busiest and most complex motorway networks. Leading a team of Project Managers, you will oversee around 60 projects each year, ensuring they are delivered safely, efficiently and to the highest standards. The role covers the full project lifecycle, from early investigation and design development through to construction and handover, working closely with contractors, stakeholders and the client to achieve predictable and cost-effective delivery. We are seeking a Portfolio Manager with proven experience delivering a programme of projects of comparable value. You will have strong leadership skills, experience managing teams in a matrix organisation, and the ability to manage multiple projects under pressure. You will be familiar with industry safety standards and regulations, and hold a bachelor’s degree in engineering, construction management, or a relevant field, or have equivalent industry experience. You will hold Project Management Professional (PMP) or equivalent certification (e.g., AMP PMQ) and have a good working knowledge of NEC3 and NEC4 Contracts. The role requires excellent communication, organisational, and stakeholder management skills, with the ability to drive efficient delivery across a large and complex portfolio. Safety underpins everything we do and there is an expectation the Portfolio Manager will complete 1 – 2 engagement visits per month and raise appropriate near miss or good practice reports. Your role Monthly reporting schedule which includes PSR, CPM, ensure owners are identified for required inputs, and they complete in required timescales and are suitable to review by the relevant delivery lead. Lead AMFP and AAMR process to ensure required interfaces, inputs and deadlines are achieved, focus on ensuring the AMFP commitments on the PDA team are well understood and achievable. Ensuring Project Manager’s attend monthly forecast meetings and provide robust updates which align with programme, give guidance to the PMs on the fundamental principles of forecasting and ensuring a consistent approach across the team, develop Income and cost profiles, overseeing and challenging the Project Managers input. Manage the Project Manager’s through the gateway process to ensure the governance is complied with and well understood, there should be a degree of consistency added to the presentation packs compiled and attendees for key disciplines are represented. Monitor the workload of PM’s and support project reallocations where appropriate or additional support. Stakeholder Management - Develop and maintain strong collaborative relationships with the Asset Team and key internal and external stakeholders, to ensure full mutual understanding of the project delivery objectives, to report on and review performance, and to agree solutions to issues. Maintaining compliance with the DBFO contract clarifying roles and responsibilities within your team, resolving risks and issues in a timely manner, producing timely and accurate reports, and creating and maintaining specified records including change management. Identify and evaluate emerging risks, issues, dependencies, and constraints associated with the project, escalating where appropriate, where necessary develop, agree, and implement solutions to overcome these. Demonstrate high standards of visible safety leadership, ensure that the required levels of safety performance are delivered, and that behavioural safety is promoted throughout the teams, based on the principles of Making Safety Personal, ensure that the safety culture within the team is strong. Develop and maintain strong relationships with other Asset Delivery Managers and all other relevant teams and clients to ensure that all parties’ project requirements are understood and accounted for. Ensure all projects within the asset portfolio comply with relevant laws, regulations, and company policies, prepare monthly reports on portfolio delivery, presenting these to clients and senior leadership where required. Working arrangements (shift work, need for travel etc) Ability and willingness to travel to other offices and depots on the network as and when required. Periodic requirement for site visits (night shift). Full Driving License. Attend the office 60% of the working week. Proven experience in project delivery, involving a programme of a comparable value to this role. Strong leadership skills and experience managing a team, preferably within a matrix organisation. Ability to manage multiple projects simultaneously and under pressure. Familiarity with the industry’s safety standards and regulations. Bachelor’s degree in engineering, construction management, or relevant field OR suitable level of experience in industry. Certifications: Project Management Professional (PMP) or equivalent certification (e.g. AMP PMQ). A good working knowledge of NEC3 and 4 Contracts. Preference of minimum HNC / HND (or equivalent) in a mechanical and electrical, civil engineering or other construction-based discipline. Broad knowledge and understanding of other design areas. Understanding of Environmental requirements of schemes. Experience of coordinating interfaces with external resources. Understanding of H&S Requirements related to highway construction & maintenance works. Knowledge of CDM and other H&S legislation. Competent in exercising the duties under CDM. Applicable CSCS Card. Team leadership and management experience in driving performance and productivity. Strong communication and stakeholder management skills. Strong customer focus with a service delivery mindset. Commercial understanding and budgetary control experience. Understanding of Lean principles. Proactive problem solving. Excellent communication skills. Strong safety management culture. Self-aware and adaptable style to meet varying project needs. Resilient. Presentation skills. Team building skills. Ability to prioritise and self-manage. Ability to develop relationships and engender trust. Previous experience in a similar role with demonstrable competence in relation to the majority of the responsibilities listed above. Experience of managing highways projects through complete lifecycle. Living the Connect Plus Services values of: • Results Driven: Demonstrates a passion and excitement for their work, tackles problems head‑on and works to resolve them without delay., • Focus on Excellence: Willing to learn and exceed expectations, searches for ways to add value and take performance to the next level., • Teamwork & Collaboration: Puts aside personal agendas to work for the benefit of customers and suppliers and other stakeholders, proactively builds knowledge through sharing knowledge, ideas, and expertise within the M25 community., • Operational Excellence: Plans and organises work to safely achieve maximum efficiency and output, delivers results consistently., • Adaptability: Learns quickly, adapts positively to changing business and customer demands, is energised by change. Explore the rewards and benefits that help you thrive – at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Rewards and benefits – Careers at AtkinsRéalis. Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage. #LI-UK#LI-ATKINS #LI-Transportation #CPSJobs Worker Type Employee Job Type Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. Created by the integration of long-standing organizations dating back to 1911, AtkinsRéalis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end‑to‑end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at Atkinsrealis or follow us on LinkedIn. #J-18808-Ljbffr

We are delighted to be working with Securitas for this exciting opportunity... Company Description We're seeking a dynamic Site Security Manager. Bring your expertise in security to manage and inspire a team as the Site Security Manager for our site in Brimsdown. • Lead and manage a committed team, ensuring the highest standards of safety are maintained., • Shift Pattern: Monday - Friday (40hrs/week), • Driving licence with access to a vehicle or good transport links required Job Description The Site Security Manager works at a senior level engaging with the client on a regular basis. You will be a tactical leader, accountable for driving and implementing projects through to their satisfactory completion, on time, on budget and against pre-defined objectives. You will lead a team of supervisors and security officers, ensuring appropriate standards of performance, conduct and behaviour are always displayed, motivating and encouraging the team, as well as setting strong moral and ethical standards. Key Accountabilities: • Ensures consistency across all sites in purview., • Advises on and implements security industry best practices; Works with management to standardize processes and ensure consistent practices and service delivery for the account., • Meets regularly/ publish dashboard with client representatives for status updates; addresses any actual or potential problems; provides support during client start-up; ensures compliance across Account with Client contract., • Maintains a positive, professional environment and is responsible for ensuring full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures., • Lead and supervise a team of Shift Security Supervisor and Security Officers. Setting and ensuring appropriate standards of performance, conduct and behaviour; motivating and encouraging them, as well as setting strong moral and ethical standards., • Delivery and compliance to Client’ Security Standard., • Ensure that Site Security procedures are well documented, disseminated, maintained on a current basis and aligned with latest Client’ Security Standard., • Plan, Propose, deliver, maintain and constantly improve Site Security Systems and various other Security infrastructure in line with Client Security standard as well as Site security Risk assessment., • Ensure through team the effective monitoring of CCTV system, Intrusion Detection system and appropriate response., • Ensure Monitoring of equipment operational status and ensure all failures are reported and remedied in a timely manner., • Maintain the integrity of the Site through successful management of controlled entrances for people, vehicles and equipment and especially through effective use of search procedure., • Manage the day to day security operational deployment; ensuring that the team is deployed appropriately to provide the most effective site security, whilst ensuring the highest standards of customer care and professionalism., • Ensure Daily, Weekly and monthly L1 Assurance plan is delivered as per the client’ standard., • Ensure security failures are reported in accordance with the incident classification table in the Client’ Security Standards., • Ensure Site Security Team is aware of, and adhere to all procedures covering security, health & safety, environmental, quality and training, • Ensure all protective security systems (physical, technical, procedural and personal) are being operated effectively, and that they are fully operational. Also checking that the reporting and dealing with all faults is being done in line with the laid down procedures., • To manage the on-site security team during incidents to provide full support to the emergency services and on-site incident control., • During the incident, ensure that the security of the site is maintained, and that the security team are deployed effectively., • Conduct investigations into reported risks or incidents and provide summary reports for security management review., • Develop reports, including statistical and written analyses of threats and incidents for management review., • Ensures that standard procedures for all security & emergency-related issues for the site are followed., • Responds to alarms and security related problems that come to the attention of the Supervisor, as violations of security and EHS procedures to serious emergencies., • Oversees the daily operational running of the Security Officer deployment and ensures security posts are effectively manned., • Carry out briefings and refresher training with officers as necessary and provide security induction to new employees and contractors where required., • Conducts security related additional activities as reasonably requested, • Ensure Contract delivery standards are maintained in accordance with Service Level Agreements and Key Performance Indicators., • Coordinate with employees and suppliers regarding special project and specific assignments such as access to site., • Training coordination and motivating the security officers and to inculcate the values of Securitas and JM acceptable standards of behaviour., • Provide the site leadership team security support for daily and special events., • Maintain direct liaison with client site stakeholders, law enforcement agencies and private consultants, as appropriate. Relationship Management: • Account development, Plan and financials (cashflow and profitability)., • Developing and implementing security policies, systems, procedures and crisis management plans., • Ensuring adherence of all the SLA's specified in the contract., • Effectively Maintain and strengthen Relationships with Client., • Supervision of the security, Risk analysis, Audits etc., • Tracking the findings of risk assessment and spot checks till closure., • Liaison with regional operations team., • Managing the Environment, Health and safety., • Ensure that all Site/Plant Security procedures are well documented, disseminated, maintained on a current basis and aligned with latest Company’s Security Standard., • Plan, Propose, deliver, maintain, and constantly improve Site Security Systems and various other Security infrastructure in line with Company Security standard as well as Site security Risk assessment., • Creates, populates, updates, and maintains an online tool dashboard tool for the company to track Key Performance Indicators (KPI’s), other metrics, and benchmark data., • Routinely meets with the company’s Key Managers/Sit Leads of Security to ensure open lines of communication are maintained to discuss emerging risks, issues, disputes, training, and other matters of interest, • Maintains a positive environment in full compliance with all applicable laws, regulations, policies, and procedures; acts to ensure that the company’s contracted guard force members and management understand and comply with all applicable laws, regulations, policies and procedures. People Management: • Training and reviewing performance of Shift Security Supervisor and Security Officers., • Monitor and ensure that the Security Team Carries out their assignments in a highly effective, efficient and consistent manner., • Responsible for planning, organizing and scheduling duties to Security Personnel to ensure optimum utilization of manpower and exercise maximum controls with adequate freedom to act to Security team., • Manpower planning and to supervise the recruitment of security officers at site positions, • To ensure appropriate processes are in place to approve and control leave, sickness absence and overtime to ensure appropriate cover of shifts. Health & Safety: • Innovate and implement effective evacuation and roll call system. Also take a proactive role in the management and coordination of site EHS incidents & emergencies., • Tackle significant EHS issues without delay, ensure potential hazards are identified and managed., • Ensure appropriate Safety Risk assessment is conducted for all regular and non-regular Security activities and appropriate measures are taken to ensure safe working practices. Special Factors: • Ability to work in shifts, weekends and holidays (In exceptional scenarios)., • Ability to travel at short notice to support client’ requirements., • Successful completion of various trainings as part of the job profile. Requirements: To be successful in this role you will need to have: • Strong Security Operational management experience in a corporate or manufacturing environment, • Security qualification or degree-level education, • Hard-Working, • Good Knowledge of Risk management, • Have worked in a construction/chemical industrial, • Know about COMAH, • Know about Airport style Search, • Lead by example and be able to demonstrate Securitas’ cultural values of Integrity, Vigilance and Helpfulness., • Have a passion for providing advice and solutions to improve culture, process and infrastructure throughout the client business., • Be a true relationship builder with the willingness to be a team player., • Data driven with a desire to review and evolve to get the best results possible, • An innovator who is willing to challenge the status quo, • Have a genuine interest in Health & Safety and how it impacts everyone around us, • Be a promoter of positive change with the drive and focus to implement new methods of working., • IOSH Managing safety qualification, • L5 security management qualification and/or ASIS CPP Why Choose Securitas UK? At Securitas UK, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities. • Mid-Senior level, • Full-time, • Other, • Industries, • Security and Investigations #J-18808-Ljbffr

Salary: up to £50,000 per annum, depending on experience We have a fantastic opportunity to join the Fleet team at Greggs We can offer you: • Management Bonus Scheme which is worth up to 10% of your salary, • Pension scheme with matching employer contributions up to 7%, • Colleague discount, up to 50% off our own-produced products, • Profit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year, • 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day, • The opportunity to purchase additional annual leave twice a year, • Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate, • Private Medical Insurance which is free for you and subsidised for your dependants, • Income Protection should you become unable to work due to long-term sickness, • Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary, • Virtual GP, Physiotherapy and Lifestyle Consultations - we provide access to a fantastic total wellbeing app for you and your family, • Employee Assistance Programme - we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support, • Savings and discounts, including digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers, • Career progression and learning and development opportunities, • A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge, • Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another, • This is a full-time role, however flexibility in this will be considered, • We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role, • This is a regional role covering depots within the south of England. Working from home and at the northern depot locations will be required., • Manage the daily fleet availability for the respective depots in the south region., • Analyse and minimise key operational risks to ensure compliance in all areas of legal responsibility., • Continually develop vehicle specifications to reduce operational risk and environmental impact., • Manage suppliers with regular review meetings to ensure compliance cost control and service level agreements are maintained., • Manage the introduction of new assets and disposal of older assets within the operation to maintain age and use policies., • Through the sites team ensure manual handling equipment is maintained to the agreed scheduling and legal standards are achieved, • Support the supply sites to achieve fleet revenue budgets and operational efficiencies., • Work on innovative projects to ensure sustainability and reliability of the fleet., • Oversee the technical asset audits of the commercial fleet and manual handling equipment to agreed schedules., • Support regional fleet engineers in their efforts to ensure we have a safe and compliant fleet. You will fit right into this role if you: • Have a strong HGV Technical background/knowledge of dealerships and workshops, • Demonstrable experience of managing a vehicle fleet, • Experience withvehicle engineering and technologies, • Ability to demonstrate influential communication, • Hold Certificate of Professional competence in National Road Haulage Operations, • Strong demonstrable organisation and planning skills, • Full driving license, • We are looking for an enthusiastic and results orientated individual with a passion for high safety and compliance standards to join our supply chain team as a Fleet Manager (South)., • The base location for this role is flexible with time being spent at our depots in London, Amesbury, Kettering, Derby, Treforest & Birmingham, • You will be responsible for managing fleet compliance and vehicle up time to support the national distribution operations in a cost-efficient way. Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views. We'll make sure you have the skills and knowledge you need to have a great career with us. £14.01 per hour plus various premium payments. Typical annual earnings for a shift pattern that includes 45 nightshift hours per week including Saturday and Sunday would be in the region of £52,500. Actual earnings will depend on the exact shift pattern £14.00 per hour which includes a 20p per hour band increment. £12.91 per hour, if you are under 18 this will be £11.03 per hour #J-18808-Ljbffr

The Infrastructure Engineer will provide effective IT and infrastructure support across all aspects of the business, locally and throughout all regional offices. The role is responsible for managing the IT Helpdesk team, ensuring calls and tickets are logged and resolved in a timely manner, while also taking ownership of the company's Microsoft Server, Desktop, Microsoft 365, Azure cloud, networking, and endpoint management environments. The role works closely with the Developers, Azure Architects, and Network Architects to support and evolve the organisation's infrastructure, and provides exposure to a wide range of infrastructure, networking, and cloud projects. This role reports directly to the Head of IT Operations. The position will involve the following areas of responsibility: • Managing and mentoring the IT Helpdesk team, ensuring calls are answered and tickets are logged and resolved in a timely manner, • Diagnosing and resolving technical issues remotely and on site, • Undertaking small- to medium-sized IT and infrastructure projects as instructed by management, • Providing desktop and server support, • Supporting and maintaining Microsoft Server / Desktop operating systems, Microsoft 365, and Azure environments, • Setting up and configuring new laptops, desktops and mobile phones (Android and iOS), • Installing and maintaining authorised software, • Reporting faults and maintaining logs on servers, desktops and laptops, • Completing internal user desk moves, • Ensuring all logs for equipment and users are maintained, • Making and logging purchases for IT equipment, • Ensuring licensing for all software purchased is recorded and maintained, • Active Directory, Microsoft Entra ID (Azure AD) and Microsoft 365 user maintenance, including Single Sign-On (SSO) and Conditional Access policy administration, • Responsible for managing Azure Backups / Recovery Services Vault configurations, • Managing disaster recovery and business continuity using Azure Site Recovery, including replication, failover, reprotect and failback of critical infrastructure, • Administering Microsoft Purview for data governance and compliance, and Microsoft Defender for endpoint and identity protection, • Managing endpoint devices via Microsoft Intune, including device enrollment, configuration and compliance policies, • Writing and maintaining PowerShell scripts to automate routine administrative and operational tasks, • Preparing documentation and user guides, • Performing basic administrative support duties, as required, to meet specific operational objectives, • Ensuring that a high level of customer service and support is provided to all internal and external staff, • Supporting custom internal applications, • Working alongside Developers, Azure Architects, and Network Architects on infrastructure and networking design and delivery The ideal candidate will have a high level of customer service experience and Microsoft certifications. A minimum of 2 years of experience supporting Windows Desktops and Servers is required, along with all the expected qualities of an experienced Infrastructure / Support engineer. • Active Directory management – Users and Computers, Group Policy, Network Printers, Shares, etc., • Microsoft Entra ID (Azure AD), including SSO and Conditional Access configuration, • Microsoft Purview for data governance and compliance, • Microsoft Defender (endpoint and identity protection), • Azure Site Recovery and Recovery Services Vault – replication, failover, reprotect, and failback, • PowerShell scripting for automation of administrative and operational tasks, • Windows 10 / 11 administration, • Windows Server administration, version 2016 to 2025, • Office 365 / Microsoft 365 user and mailbox administration, • Azure Virtual Machine deployment, administration, and troubleshooting (boot diagnostics, serial console, run command, redeploy), • Azure Virtual Desktop and FSLogix, • SQL Server administration on Azure VMs, including SSMS, • Exchange Hybrid configuration and troubleshooting, • Microsoft Teams voice administration, including Operator Connect, • General network administration and troubleshooting – TCP/IP and WAN / LAN / Wi-Fi, • Patching of network and phone cabling, • Azure Virtual Networks, subnets, VNet peering, and hub-and-spoke network design, • VPN Gateway configuration (Point-to-Site and Site-to-Site) and route troubleshooting, • Network Security Groups (NSGs) – inbound/outbound rule design and troubleshooting, • Knowledge of Cisco Unified Communications Manager (Cisco Unify / Cisco UC) – call routing, telephony administration, and troubleshooting, • Familiarity with switching, routing and Wi-Fi infrastructure in a business environment, • Experience maintaining a helpdesk ticketing system (preferably ServiceDesk Plus), • Incident Management skills, with the ability to identify root cause and apply solutions to resolve, • Problem Management skills, able to investigate trends and apply a methodical approach to identify root cause and possible solutions, • Proven experience working within IT service delivery, • Troubleshooting and problem-solving skills, • Ability to transfer knowledge within the team or to end users, • Experience with mobile device management (MDM) solutions (Meraki, SOTI), • Microsoft Intune – device configuration profiles, compliance policies and app deployment, • Endpoint management across Windows, macOS, iOS and Android devices, • Device enrollment (Windows Autopilot, Apple Business Manager / Automated Device Enrollment, Android Enterprise zero-touch), • Mobile Application Management (MAM) and app protection policies, • Microsoft Defender for Endpoint policy management via Intune, • Barracuda email filtering The successful candidate will manage the IT Helpdesk team and work closely alongside the Developers, Azure Architects, and Network Architects. O’Neill and Brennan values diversity and promotes equality, All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation #J-18808-Ljbffr

Job ID: 10488224 | Amazon UK Services Ltd. Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity • Create, oversee, and drive a culture of safety and wellbeing, • Analyse and implement changes to keep quality and productivity at a consistently high level, • Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility, • Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence, • Work collaboratively with management-level colleagues to standardise shift practices You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers. • Bachelor's degree, or Master's degree, • Experience in people management, • Experience communicating with a wide range of stakeholders, including peers and leadership, • Experience analyzing data to make business decisions, • Experience in English-language communication skills, both written and verbal, • Experience with Six Sigma tools and Lean techniques, or experience in similar environments, • Experience in a logistics/operations environment, • Experience working with the MS Office suite (Microsoft Office suite) including Word, Excel, and Outlook in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr

City of London / Welwyn Garden City / Harlow | Data Centres | Permanent £85,000 - £95,000 + package If you're an MEP Project Manager with a strong electrical background and you want to run technically important data centre projects without being buried inside one huge package for years, this is a strong opportunity. You’ll be managing smaller data centre projects and upgrade works across City of London, Welwyn Garden City and Harlow. The work is expected to include live environment upgrades, data hall modifications, electrical infrastructure improvements, LV distribution, containment, structured cabling, security, controls interfaces, UPS / generator interfaces, commissioning support and handover. These are not basic commercial projects. They are controlled data centre environments where safety, planning, communication, sequencing and client confidence all matter. You’ll control the overall operational delivery of electrical-biased MEP projects from bid support and pre-commencement through to practical completion and close-out. That means taking responsibility for safety, technical delivery, commercial performance, programme, supply chain coordination, customer reporting and the day-to‑day management of the project team. You’ll be expected to make sure each project is delivered safely, profitably and in line with the agreed scope, while maintaining strong relationships with the client, subcontractors, suppliers and internal teams. The projects may be smaller than major hyperscale schemes, but they will still need proper control. Live data centre upgrades leave very little room for poor planning. • Managing electrical-biased MEP projects across live data centre environments in City of London, Welwyn Garden City and Harlow., • Taking projects from bid, pre-commencement and mobilisation through to installation, commissioning, handover and defects close-out., • Leading electrical, controls, security, structured cabling and associated specialist subcontractor packages, while coordinating closely with mechanical teams where required., • Reviewing project scope, installation methods, drawings, technical submissions, RAMS, programme requirements and customer expectations., • Driving strong health and safety leadership across all project activities., • Working in line with business processes, ISO standards and agreed project delivery procedures., • Managing pre-start planning, procurement, access, logistics, permits, labour, subcontractors and materials., • Working closely with the commercial team to manage subcontractor performance, variations, risk, opportunity, cost, value and profitability., • Producing customer progress reports, internal project reports, contract reviews and accurate project data., • Maintaining control of programme forecasts, cost forecasts, risks, issues and commercial position., • Building strong working relationships with customers, consultants, subcontractors and suppliers., • Managing specialist subcontractors to make sure work is carried out safely, to specification, to programme and to the required quality standard., • Leading the project team by setting clear objectives, responsibilities and accountabilities., • Supporting team performance through guidance, feedback, mentoring and day-to-day leadership., • Making sure QA records, test sheets, commissioning information, O&M manuals, handover documents and close-out information are completed properly., • Identifying future customer needs and feeding useful recommendations back into the business., • Representing the business professionally with clients, internal teams, subcontractors and third parties., • You’ll need experience managing electrical or electrical-biased MEP projects within data centres, critical environments, commercial fit-out, infrastructure or technically demanding building services environments., • Data centre experience would be a strong advantage, especially if you have worked on live site upgrades, data hall works, LV distribution, UPS systems, generator interfaces, switchgear, containment, structured cabling, security systems, BMS / EMS interfaces or commissioning-heavy projects., • You should be confident managing projects from pre-start through to completion, with responsibility for safety, programme, subcontractors, commercial performance, client reporting and handover., • You’ll need strong leadership skills and the ability to manage project teams, subcontractors, suppliers and customer relationships properly., • You should understand profit and loss, commercial costing, risk management, change control, subcontractor performance and project reporting., • A strong electrical background is essential. You may come from a trade, HNC / HND, degree or equivalent building services background, but you must be able to hold your own technically on electrical delivery., • You’ll need good IT skills, including Word, Excel, MS Project and PowerPoint., • SMSTS, IOSH Managing Safely, CSCS and ECS accreditation would be useful., • Right to work in the UK is essential. You’re organised, commercially aware and technically credible. You can manage the client, lead the site team, push subcontractors and keep a clear grip on safety, programme, cost and quality. You understand that smaller data centre upgrade projects still need serious management. Access, permits, live services, security, shutdowns, commissioning and client operations all need to be planned properly. You do not wait for problems to upscale. You spot them early, deal with them properly and keep the project moving. This role will suit an Electrical Bias MEP Project Manager who wants variety, responsibility and exposure to multiple data centre environments, with projects across City of London, Welwyn Garden City and Harlow. #J-18808-Ljbffr

• 28 days holiday (including bank holidays), • 3 volunteering days to give back to causes you care about, • 3 days grandparent leave for those special family moments, • 24 weeks enhanced maternity leave, • Bespoke training & development opportunities, • Pension & life insurance, • Discounts on high street brands, cinema & holidays via the Perkbox App, • Wellbeing hub & access to employee assistance programme, • Free meals while at work, • Career development through apprenticeships for all experience levels. We are seeking a confident and committed Hospitality Manager to support the effective day-to-day running of the catering and Hospitality events at an outstanding independent private school. Working closely with the Director of Catering, you’ll play a key role in operational delivery, team leadership, and ensuring high standards in food quality and service. This is a hands-on, customer-focused position ideal for someone passionate about food, hospitality, and team development. You will be joining Holroyd Howe, one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school. The safety and wellbeing of the people we serve is at the heart of everything we do. A key element is effective allergen management; achieved through training, communication, and care, we create mealtimes where every pupil has a safe experience. Our mission is simple: to provide our teams with the right skills to succeed in their job and our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients • Support the Director of Catering in overseeing day-to-day catering operations, ensuring a high-quality and consistent service., • Lead by example in delivering excellent food standards and customer experience., • Supervise and motivate catering teams to perform efficiently and with pride., • Help manage stock, ordering, and supplier relationships in line with budgetary targets., • Maintain high standards of food safety, hygiene, and compliance with all relevant policies., • Assist in planning and executing hospitality events and term-time functions., • Deputise in the absence of the General Manager, taking ownership of operations and client communications., • Accountability for following and championing allergen controls, • Previous supervisory or assistant management experience in a catering or hospitality environment., • A food-led individual with a good understanding of kitchen operations and customer service., • Experience managing a team and supporting staff training and development., • Knowledge of health & safety, food safety, and compliance procedures., • Strong interpersonal skills and a proactive, can-do attitude., • Experience in an education or contract catering setting is desirable but not essential. We pride ourselves on: We’re a company of individuals, united in doing our best for our clients. Using only the best ingredients, our food is fresh, authentic and tailored to each school, age group, and specific needs and preferences. We educate pupils through food, encouraging them to understand and develop their own personal tastes and make informed food choices. Our respectful codes of conduct inform how we behave towards our clients and customers, suppliers and business partners, and each other. New ideas for food, service and ways of working help us maintain our position as creative leaders in school catering. In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK. Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children. This appointment is offered on the return of satisfactory professional references. #J-18808-Ljbffr

Account Manager Location: Boots Cheshunt Contract: Permanent, 37.5 hours/week, any 5 in 7 days CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world. “In order to be irreplaceable, one must always be different” stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand. Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, makeup and skincare creations. Your role @CHANEL: As an Account Manager within our Fragrance & Beauty division, you will lead a dynamic and passionate team, inspiring them to embody CHANEL values and deliver exceptional client experiences. This role is pivotal in driving retail excellence, cultivating team performance, and upholding the brand image within the market. With a strong sense of business acumen and leadership, you play a key role in strengthening our presence in store by managing the day-to-day operations of the counter while coaching, motivating and mentoring the team. • People Management Inspire, develop, and manage a high-performing team with a focus on collaboration, diversity, and empowerment, • Lead onboarding and continuous training of the team, ensuring strong product knowledge, service excellence, operational compliance, and support with employee relations, • Set and review individual and team goals, provide regular performance feedback, and support career development plans, • Partner with the Talent Acquisition team to manage full recruitment cycle, • Business Development Contribute to business planning, including forecasting, promotional strategies, and category development, • Monitor and analyse business KPIs to inform strategic actions and improve commercial performance, • Proactively recruit new clients and support clienteling initiatives to deepen customer relationships and drive client loyalty, • Collaborate regularly with the Retail Development Manager to review counter performance, share insights, and develop growth strategies, • Build strong partnerships with retailer teams, supporting cross-functional collaboration and shared business objectives, • Operational Excellence Oversee day-to-day retail operations, including rota management, stock monitoring, and accurate reporting aligned with retailer systems, • Ensure the flawless execution of brand activations, events, and in-store campaigns, • Uphold brand standards for grooming, presentation, and environment, • Client Experience Set expectations for client service excellence by leading with authenticity, empathy and deep product expertise, • Champion the brand’s signature service approach, ensuring all client interactions are elevated and immersive, • Proven leadership experience in a luxury or premium retail environment, ideally within beauty or fragrance, • The ability to coach and develop a diverse team while fostering a culture of collaboration, • A passion for creating memorable, client-centric experiences, • Strategic thinking with strong commercial awareness and decision-making capabilities, • A solution-focused approach, thriving in a fast-paced and evolving environment, • Creating memorable and long-lasting client relationships, • Building and nurturing a culture where achievement is celebrated and learning is continuous, • Driving commercial results and taking ownership of your business, • Investing time in coaching, mentoring, and development the team, • Contributing in the on-going and companywide version of sustainability Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas: Restoring Nature and Climate Investing in Circularity Advancing dignity and prosperity Promoting the autonomy of women The opportunity to be part of a globally recognised luxury brand known for its timeless heritage You will be empowered to take ownership of your impact within CHANEL and contribute to the UK region • Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories, • Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more, • Mental Wellbeing: Employee Assistance Programmes and Other Support Lines, • Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales, • Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones, • *Benefits are eligibility dependant and subject to change at any time At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally. #J-18808-Ljbffr

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Haier Smart Home UK&I Ltd is seeking an experienced IT Infrastructure Operations Manager to take responsibility for local IT across the UK & Ireland. You will lead a multisite IT operations team, ensure service continuity, manage budgets and suppliers, and align with European standards. You will ove

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Benefits:Salary DOECar/Car AllowanceBonusPension ContributionLife Cover25 Days Holiday (+ statutory bank holidays)Employee Assistance ProgramTraining support schemes to aid your developmentBrilliant discounts on our products and access to Reward Gateway which offers a wide range of retailer discount

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IT & Operations Manager to lead IT operations, provide hands-on support, manage suppliers, contracts, and facilities for a purpose-driven organization.

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Go online when it suits you and stay online for as long as you like - it's all up to you. Become a food delivery driver with Deliveroo and find work that suits you. We are providing people with access to thousands of different restaurants and cuisines, giving people the freedom to eat what they want

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Competitive rates with high daily parcel volume. Honesty, Caring, Respect, Accountability, Flexibility, and Passion. Join the UK's Favourite Parcel Delivery Company!.