It service delivery manager jobs in United Kingdom - Page 2

White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you’ll do • Be a differential people leader. Literally. We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business., • Bring technical leadership to your team. We don’t require you to code, but we do expect you to stay close to your team’s work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions., • Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture., • Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment, • Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business, • Be a manager for the business, elevating your thinking beyond your immediate team. You’ll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we’re looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: • Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively, • Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs, • Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases, • A balance of self-reflection and bias for action, • Strong ownership and excellent communication, • A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we’d love to hear from you. What’s in it for you: • A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space., • A learning environment with access to many excellent resources including online technical courses and in-person leadership training, • A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you’ll get to learn (any previous experience would be advantageous) • Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business, • Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you’ll do Be a differential people leader. Literally. We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don’t require you to code, but we do expect you to stay close to your team’s work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business, elevating your thinking beyond your immediate team. You’ll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we’re looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we’d love to hear from you. What’s in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you’ll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Role BDO’s Tax Accounting Group is a national group bringing together tax professionals who specialise in tax accounting and tax audit work. Headed by an equity partner, we can offer an exciting and quality career path for ambitious people. This role as Audit of Tax Senior Manager will provide tax audit support on our largest, high-profile audits across a range of groups and sectors. Just as key will be acting as a tax accounting specialist to our non-audit clients, assisting with complex provisioning engagements and the tax accounting aspects of GAAP conversions, carve out accounting and acquisition accounting. Clients and audited entities include FTSE companies, AIM listed companies, large inbounds and private equity backed businesses. You will be responsible for a number of tax audits, acting as the point of contact with the main audit team, and working closely with junior staff and tax partners to deliver this work. You will also work on a number of ad hoc, project based engagements working with other BDO teams, using your tax accounting knowledge in different contexts to deliver the best to our clients. You will act as a key contact for tax accounting queries for the wider tax and audit practices and be involved in coaching and training more junior members of the team. Requirements When you join us, we’ll make your growth our priority. If you can demonstrate the following skills, we can help you go far. We’re looking for someone with: Prior experience of tax accounting and tax auditing, with a clear desire to specialise in this area. Knowledge of tax accounting under FRS102 and IFRS; prior experience of US GAAP is useful but not obligatory. General corporate tax experience providing corporate tax advisory and compliance services to a variety of clients. Good project management skills, including meeting agreed deadlines, taking ownership and managing a team. Experience of coaching and training more junior staff. Experience of dealing with client senior management and key stakeholders. CTA and/or ACA qualified or equivalent You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. #LI-SS2

Join Us as our US Curriculum Lead in Learning and Development! Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them. We’ll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Are you ready to broaden your horizons and make a real impact on the future of learning? We’re looking for an Experienced Manager to join our Audit Stream L&D team to lead on the development of our US Curriculum. This is your chance to shape the future of learning in this important area for the business. About the Role As our US Curriculum Lead, you'll manage the entire learning process for our US offering. You'll be pivotal in transitioning the curriculum into Audit Stream L&D (it currently sits in the business). You’ll work close with our US practitioners, ensuring our learning meets the needs of the business, remains high-quality and is commercially viable. You’ll be responsible for overseeing our QC 1000 response and liaise directly with global and US colleagues, influencing learning strategy for the future. You’ll report directly to the Audit Stream L&D Leadership Team. Key responsibilities: • Support the transition plan for the US curriculum, addressing compliance and delivery risks and managing the change process., • Develop and deliver high quality, impactful and innovative content that meets learner needs and delivers business outcomes., • Build strategic relationships with SMEs, Global L&D, and the US firm., • Support the evaluation of learning impact and effectiveness (lead by our Monitoring, Reporting & Compliance team), • Bring fresh ideas to support effective learning solutions., • Support the QC 1000 process, optimising our systems, processes and controls in relation to the US curriculum., • What We're Looking For, • Experienced Manager with an audit background and recent US experience, • Experience of authoring learning content and/or facilitation would be an advantage but is not essential, • Strong relationship and collaboration skills, • Ability to work independently or as part of a team, • Experience with change programmes is beneficial, • Interest in developing self and others through high-quality learning, • Excellent analytical, interpersonal, and communication skills, • Strong data-analytics and problem-solving skills, • Understanding of business strategy and a focus on delivering effectively This role offers the flexibility to be based anywhere in the UK, with some travel required. If you're a talented, high-performing individual ready to lead change and support our L&D strategy, we want to hear from you. Apply now and help us redefine service quality in our US sector. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Join Us as our US Curriculum Lead in Learning and Development! Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them. We’ll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Are you ready to broaden your horizons and make a real impact on the future of learning? We’re looking for an Experienced Manager to join our Audit Stream L&D team to lead on the development of our US Curriculum. This is your chance to shape the future of learning in this important area for the business. About the Role As our US Curriculum Lead, you'll manage the entire learning process for our US offering. You'll be pivotal in transitioning the curriculum into Audit Stream L&D (it currently sits in the business). You’ll work close with our US practitioners, ensuring our learning meets the needs of the business, remains high-quality and is commercially viable. You’ll be responsible for overseeing our QC 1000 response and liaise directly with global and US colleagues, influencing learning strategy for the future. You’ll report directly to the Audit Stream L&D Leadership Team. Key responsibilities: • Support the transition plan for the US curriculum, addressing compliance and delivery risks and managing the change process., • Develop and deliver high quality, impactful and innovative content that meets learner needs and delivers business outcomes., • Build strategic relationships with SMEs, Global L&D, and the US firm., • Support the evaluation of learning impact and effectiveness (lead by our Monitoring, Reporting & Compliance team), • Bring fresh ideas to support effective learning solutions., • Support the QC 1000 process, optimising our systems, processes and controls in relation to the US curriculum., • What We're Looking For, • Experienced Manager with an audit background and recent US experience, • Experience of authoring learning content and/or facilitation would be an advantage but is not essential, • Strong relationship and collaboration skills, • Ability to work independently or as part of a team, • Experience with change programmes is beneficial, • Interest in developing self and others through high-quality learning, • Excellent analytical, interpersonal, and communication skills, • Strong data-analytics and problem-solving skills, • Understanding of business strategy and a focus on delivering effectively This role offers the flexibility to be based anywhere in the UK, with some travel required. If you're a talented, high-performing individual ready to lead change and support our L&D strategy, we want to hear from you. Apply now and help us redefine service quality in our US sector. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

This is a high-impact role at the heart of delivering a major domestic and non-household water efficiency programme for Affinity Water. Affinity Water Account Manager Operational Area: Water Efficiency Team Reference: AWAM05 Contract: Fixed Term Contract – 31st March 2027 Hours: Full-time, 37.5 hours per week Salary: Circa £35,000 Location: Affinity Water Hub (Hatfield 2 days), Groundwork offices in Waterloo or Dartford (1 day), 2 days remote Role Overview As Account Manager, you will act as the critical interface between client, operations, and customers – ensuring that delivery is not only compliant, but high-performing, customer-focused, and continuously improving. You will take ownership of performance against contractual KPIs, lead communication and reporting, and drive a culture of quality, accountability, and innovation across the programme. This is an opportunity to shape how a large-scale environmental service is delivered on the ground – improving water efficiency, enhancing customer experience, and directly contributing to regulatory and environmental outcomes. This role would suit someone who thrives in a fast-paced, delivery-focused environment and enjoys taking ownership of both performance and relationships. You'll be confident managing senior client relationships while also getting into the detail of delivery, enjoy working with data and using it to drive performance and improvement, be highly organised, proactive, and comfortable managing multiple priorities and take pride in delivering a high-quality customer experience, you’ll have a passion for water saving and be motivated by making a tangible environmental and social impact in this really important area of Groundwork's work. In return we offer you: • A competitive salary, • Generous holiday entitlement of 25 days per annum plus public holidays, • Health Cash Plan and 24-hour Healthline, • Employee Assistance Programme - including mental health helpline and face to face counselling., • Salary sacrifice schemes including cycle to work and pension contributions, • Family friendly policies to support work/life balance with time off in lieu for out of hours activities, • Business travel expenses We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team. Groundwork South Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working. We are passionate about creating a future where every neighborhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change. Closing date for applications: 31st May 2026 Interview date: W/C 8th June 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Groundwork South is an equal opportunities employer and welcomes applications from all members of the community. No agencies please.

Harris Hill is delighted to be partnering with a well-established children’s charity in London in their search for a Deputy Play Manager. Full-time | £36,000 per annum The charity has been supporting children, young people and families for over 25 years through a range of play, family support and youth programmes. Their Ofsted-registered after-school and holiday play schemes provide children aged 4–11 with safe, engaging and nurturing environments to explore, grow and thrive. As Deputy Play Manager, you’ll play a key leadership role within the play service, helping to design, deliver and evaluate a high-quality programme of activities. You’ll support the Play Manager in day-to-day operations (including managing enquiries/collection of fees), team management and ensuring compliance with all safeguarding, health and safety, and Ofsted standards. This is a hands-on role combining leadership, planning, and active delivery — you’ll work directly with children and families to create safe, inclusive, and stimulating play environments. About You Essential skills and experience: • Level 3 qualification (or above) in Playwork, Early Years, or a related field., • Minimum of three years’ experience working directly with children aged 4–11., • Strong understanding of EYFS and Ofsted requirements., • Experience planning and delivering engaging, age-appropriate play activities., • Confident leading active, outdoor or adventure-based play., • Sound understanding of safeguarding and child protection., • Excellent communication and team leadership skills., • Strong organisational and IT skills. Desirable: • Experience supporting children with additional needs or from diverse backgrounds., • Experience supervising others or managing volunteers., • Knowledge of current issues affecting children and families., • Relevant training such as paediatric first aid or food hygiene. Play is at the heart of what they do — the organisation believes that every child deserves the opportunity to enjoy a happy, fulfilling childhood through both free and guided play experiences. If you’re passionate about play, child development and helping young people thrive, we’d love to hear from you. For more information, please submit your CV to Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest. We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers. About this role As a Project Officer, you will play a key role in supporting the planning, delivery, and evaluation of projects that help bring the Carers First Strategy to life—enabling us to reach more carers and improve the support we provide. This role is funded through the National Lottery Reaching Communities Fund as a Fixed Term contract for the life of the project until September 2028. Working closely with the Project Manager, you will: • Support the development, coordination, and delivery of projects from initial scoping through to evaluation, • Work in co-production with carers, ensuring their voice shapes everything we do, • Build strong, collaborative relationships with internal teams, partners, and stakeholders, • Facilitate groups, workshops, and discussions to engage carers and colleagues, • Produce high-quality project documentation, communications, and reports, • Support evaluation activity, capturing impact, learning, and outcomes You will also contribute to identifying new opportunities and projects, staying informed about developments in health, social care, and policy affecting carers. This is an exciting opportunity to be part of a forward-thinking, values-driven organisation. You’ll play a vital role in shaping and delivering projects that create real, lasting change for carers, while working in a supportive and collaborative environment. About you We are looking for someone who is: • Passionate about supporting unpaid carers and committed to making a positive impact, • Experienced in supporting or delivering projects, from development through to evaluation, • Skilled in engaging and working collaboratively with a wide range of stakeholders, • Confident facilitating discussions and getting the best out of groups, • Highly organised, with the ability to manage multiple priorities and meet deadlines, • An excellent communicator, able to produce clear, engaging reports and materials An understanding of project management approaches (such as Theory of Change or change management) is desirable, but not essential. We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive. Carers First Can Offer You In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes. How to apply To apply for our exciting opportunity and make a real difference to the lives of carers, just visit the Carers First website and click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable. Interviews All applications will be assessed upon receipt, and successfully shortlisted candidates will be invited interview which will be in two parts: • A presentation delivered to the panel followed by an interview. Interview date will either be 17 June 2026 or 25 June 2026. Carers First is an Equal Opportunities Employer Positive Collaborative Ambitious

Company Description Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda. Our Young People & Families (YP&F) Operational Hub delivers a wide range of integrated support services designed to help resolve complex difficulties experienced by young people and their families/carers. Support is provided to people who find themselves in a range of circumstances; they may be missing from home or have emotional, housing or substance misuse issues. We also support families where parents/carers are experiencing domestic abuse, substance misuse, emotional issues, homelessness or unemployment. Whatever the situation, we work alongside young people and their carers to find a way of stabilising their lives. Redthread is a hospital based youth work service, working alongside NHS staff and other professionals in emergency departments. Our experienced, specialist youth workers engage with and support young people, aiming to support them with their needs in hospital and post-discharge. We often meet young people at a moment of change and work with them to find a positive way forward. We provide long-term, holistic support. We consider every aspect of a young person’s life and build support around them. About the Mental Health Youth Work Service Pilot The prevalence of reported mental health challenges in children and young people living in England have been increasing. In addition, research tells us that children and young people facing such challenges with their mental health are more likely to self-harm. For some children and young people, A&E Departments may be a first point of contact with healthcare services following self-harm. While in recent years the number of attendances by children and young people for mental health needs and/or self-harm have stabilised, there was a sharp increase in attendances following the pandemic. For children and young people who have gone to A&E for support with their mental health, such as following self-harm, waiting a long time in A&E can be hard. A&E Departments are often very busy and loud places and there is not always access to secluded space for those who have gone to A&E when experiencing difficulties with their mental health. Children and young people who are also neurodiverse may find the environment particularly challenging and overstimulating while they are waiting to access care and support. This pilot aims to strengthen the offer of support to young people aged 11-18 in A&E, and also consider the wider social and emotional wellbeing needs of those individuals whilst in that environment and following discharge by ensuring there is follow up support for a variety of services. The Mental Health Youth Work Service model has been informed by young people with experience of hospital attendances after self-harming, and their feedback has been used to shape the care we aim to deliver. The service runs across two hospital sites in London: King’s College Hospital and Queen Elizabeth Hospital. There will be a team consisting of one Senior Youth Worker and a Youth Worker embedded in each site. Where you fit in This is an exciting new service working in partnership with Queen Elizabeth Hospital Accident and Emergency Department. The project is a pilot that aims to provide specialist Youth Work support for young people presenting to a hospital because of their mental health, and specifically where they attend because of self-harm. The Senior Youth Worker will lead on the Mental Health Youth Work service embedded within the A&E department. This will involve line management responsibilities for the Mental Health Youth Worker, partnership working to build relationships both internally within the hospital and externally in the local community, and with both statutory and non-statutory partners. The Senior Youth worker will be expected to support and build trusting relationships with young people who present with acute needs and are often in a crisis. They will manage a caseload of their own, with contact taking place both in the hospital and post-discharge in the community. The Senior Youth Worker will ensure the integration of the service at their respective hospital A&E department, and work alongside the Team Leader in reporting, monitoring and evaluation requirements Main Duties & Accountabilities • Lead the delivery of the Mental Health Youth Work service for young people aged 11-18 who attend the A&E department. Ensure that all young people are assessed holistically and care plans are tailored, trauma-informed and empowering, with the aim of reducing further harm., • Line manage the Mental Health Youth Worker, providing guidance and direction through regular contact and meetings, case allocation, caseload oversight and one-to-one supervision, both formally and informally., • In collaboration with the other Senior Youth Worker, provide overall support to the team to develop and improve skills, including assessment and recording, to ensure that Redthread’s model of intervention is delivered consistently., • Promote high levels of wellbeing for staff members who are working with young people who have experienced acute and chronic mental health challenges, • Hold a caseload and work with young people with often complex needs, in a range of settings, including in A&E, in the community, face-to-face and virtually where required, and promote their personal, educational, health and social development through all interactions, • Assist with the on-going development of the service model to ensure that young people and other stakeholders gain the maximum benefit from Redthread’s interventions, • Along with the team, tailor and design youth work resources that are specific to the young people we are working with, • Contribute to the training programme that Redthread provides for hospital staff, including informal microteaching and more formal presentations., • With support from the Team Leader, maintain strong working relationships within the Hospital, and NHS staff ensuring that Redthread youth workers are fully embedded in the health setting and are working with clinical staff to deliver a service that meets the needs of young people, including promoting the service within the hospital and attending appropriate internal meetings, • Assist in building and maintaining strong working relationships with Redthread stakeholders, project partners and with other agencies working with young people and to represent Redthread at external meetings as required., • Ensure that as a team, you are proactive in researching and networking with other organisations working with young people in the area served by the hospital to ensure that the Youth Workers have a good knowledge of other services and projects that may be of interest to the young people we work with or appropriate for us to refer to., • Attend multi-disciplinary team meetings in hospital, working with ED staff and CAMHS teams to support and safeguard young people, • Maintain a good level of professional knowledge of the issues affecting young people, particularly related to their mental health needs and self harm., • In all areas of the work, apply an in-depth understanding of safeguarding responsibilities when working with children and young people, and provide guidance to your team members that adheres to Redthread’s Safeguarding policy and procedures and safeguarding policies of respective NHS Trusts., • Ensure information resources such as client forms, databases and contact files are kept fully up-to-date and secure, in line with GDPR, the Data Protection Act and our Confidentiality Policy and Consent Policy. Maintain high-quality recording of interventions with young people on our database, Salesforce, in line with Redthread’s best-practice requirements. (Training will be provided.), • Collect and record evidence of project outcomes and young people’s achievements, to ensure the completion of monitoring forms and project progress reports as required., • Work as part of a team to continue to develop the programme’s monitoring and evaluation in order to facilitate internal reflection and learning, and to demonstrate its effectiveness and impact to external stakeholders., • To ensure that the Youth Worker accurately captures and records data on the CRM system. To ensure that it can be used to identify trends and provide insights. To use these insights and trends to shape service delivery and share information with partners., • With support from the Team Leader and oversight from the Service Manager, produce monthly and quarterly reports as required by funders and to inform leaders of the operational performance of the organisation. QUALIFICATIONS Essential: • Relevant level 3 or 4 qualification in health & wellbeing, youth provision or similar or demonstrable equivalent experience Desirable: • A degree-level qualification in social work, youth work, social science, education or another relevant field, • Qualifications in counselling and/or mental health first aid for young people KNOWLEDGE Essential • A thorough knowledge and understanding of the physical, social and emotional developmental needs of young people, • Understanding of the issues faced by young people living in inner city areas, • An awareness of child protection and safeguarding issues and knowledge of current best practice within the youth work sector, • Knowledge of Mental Health systems and processes and the function of statutory services such as CAMHS, • Knowledge of the specific needs of young people who self harm, • A knowledge of best practice in case recording Desirable • Knowledge of capacity and consent issues including Gillick competence, • Knowledge of solution-focused brief therapy tools or a similar counselling methodology., • Knowledge of psycho-education tools appropriate to share with children and young people who also may be neurodivergent, • Knowledge of health inequalities and how these can affect different groups/individuals EXPERIENCE Essential • Significant professional experience of working with vulnerable young people in a range of activities and settings, • Experience working with young people in a health and well-being context, especially with young people experiencing mental health challenges, • Experience of working within a multidisciplinary team, • Experience of leading and managing a project to enable growth and continuity, • Experience in developing and maintaining excellent relationships with partner organisations, • Experience in planning and delivering training Desirable • Experience of working in a London borough, • Experience in leading, managing, supporting, and motivating a team in their work, • Experiencing of developing a project’s processes, procedures, and policies, • Experience of monitoring and evaluation systems to measure programme impact SKILLS & ABILITIES Essential • Resilient and reflective, • Well-developed verbal and written communication skills and an ability to interact young people on a one-to-one basis within a range of contexts, • Ability to plan and manage own workload, • Accurate data entry and record keeping and monitoring processes, • Ability to use up-to-date IT systems, • Able to analyse and evaluate information and provide effective management oversight of high-risk complex cases, • Able to oversee cases using an electronic database Desirable • Leadership and management skills to enable the team to have a clear sense of direction, feel motivated and have a clear understanding of how their own roles contribute to and enhance the work of the organisation, • Able to provide supervision, guidance, and support to youth work teams, particularly around task allocation, setting priorities and personal development OTHER • Share Catch22 values, • Awareness of and commitment to Equality & Diversity, • Willing to travel and work flexibly, • Desire to develop and undertake training as required, • Enthusiasm for Redthread’s work, • Approachable, self-motivated and committed to continuous personal development, • A commitment to and understanding of equal opportunities as they apply to all aspects of Redthread’s work Additional Information When applying please be cautious over the answers you provide. If you select “NO” to the screening question regarding Right to Work in the UK, your application will automatically be closed. Contract: Permanent Hours & work pattern: 37 hours per week, with regular evening and weekend shifts required. Evening shifts cover the hours of 1pm to 9:00 pm Salary: £32,917.50 per annum Location: Queen Elizabeth Hospital, Woolwich, London. With regular travel to other Redthread sites and Catch 22 offices when required. Screening: Successful admission to post subject to enhanced DBS check, police vetting check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do. To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be ...

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Hounslow Safe Space, Mental Health Crisis Alternative Service. Sounds great, what will I be doing? In this role, you will take a leading position within a dynamic mental health crisis and early‑intervention service, managing a diverse caseload while providing skilled de‑escalation, robust risk assessment and coordinated multi‑agency support. You will guide and empower service users to engage with community services, while also offering day‑to‑day leadership to Recovery Workers, Peer Support Workers and volunteers, ensuring consistent, high‑quality practice. Acting as shift lead when required, you will make informed, real‑time decisions to maintain safe and effective service delivery. A key part of the role involves supporting student placements, contributing to learning plans and offering reflective supervision. You will work closely with the Service Manager and Area Manager to monitor performance, contribute to audits and quality reviews, and drive ongoing service development. You will also play an active role in recruitment, onboarding and volunteer integration, and represent the service in partnership forums, strengthening pathways with local crisis teams and community organisations to ensure continuity of care and smooth transitions for service users. Please notes this role required you to work from 2pm - 10pm, including weekends and bank holidays. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You'll bring solid experience supporting people with mental health difficulties, dual diagnosis, and complex needs, along with the confidence to manage complex cases and work collaboratively with a range of services to keep people safe. You'll be someone who has supported or guided colleagues, peer workers, or students, and who's comfortable contributing to co‑produced activities and working in fast‑paced, crisis‑focused environments. A strong grounding in mental health, trauma‑informed practice, and the realities faced by people accessing crisis and community services is essential, as is a working knowledge of key legislation and safeguarding responsibilities. You'll also bring a deep belief in recovery, strengths‑based practice, and partnership working, alongside clear, adaptable communication that helps you connect with service users, professionals, and the wider community. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!, • Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Charity People is delighted to be partnering with the Association of Anaesthetists to recruit for the organisation's interim Digital Project Manager. For over 90 years, the Association of Anaesthetists have set standards, shared knowledge, and supported thousands of people. With over 10,000 members, the organisation represents the life-changing, life-saving profession of anaesthesia worldwide. Its mission is to safeguard patients by educating, supporting and inspiring every anaesthetist throughout their career, enabling them to provide the best care in every healthcare setting. Interim Digital Project Manager Contract: Full time, 18-month fixed term contract Salary: £45,077 per annum Location: Hybrid role between home and London office, with ideally two days per week in the London office Closing date for applications: 9am on Monday 15th June Interviews: week commencing 22nd June The interim Digital Project Manager will be responsible for planning, coordinating, and delivering a portfolio of digital and systems projects across the Association. This role encompasses hands-on management of multiple projects ensuring that key systems such as website, HR, finance, customer relationship management (CRM) and learning platforms are effectively implemented, integrated and optimised to support the Association's strategic objectives. The post holder will work across internal teams and with external suppliers to ensure that projects are planned, coordinated, delivered on schedule and within budget. This is a wonderful opportunity to play a key role within an organisation that delivers vital service to anaesthetists worldwide. Core responsibilities within your role will be: • Manage the end-to-end delivery of the website redesign project, including planning, governance, supplier management, and delivery against timelines and budget, • Develop test scripts and manage the end-to-end user acceptance testing cycles, • Communicate with all stakeholders in a timely and clear manner and provide status reports and updates as required, • Work with the educational events team to deliver a tender process for a new learning management system (LMS), including requirements gathering, supplier evaluation and selection, • Plan and coordinate the implementation of the selected LMS, liaising with other teams to ensure seamless integration to the CRM and website, • Manage any data migration to the new system, • Work with the Finance team to review and identify areas for improvement on the effectiveness of current core finance system, • Identify opportunities for automation and process efficiency and integration between systems to reduce duplication and manual processes, • Support the selection and implementation of any solutions identified, • Provide project management support to other teams as needed for other IT projects, • Identify opportunities to streamline current workflows and improve user experience across systems, • Manage relationships with external suppliers and implementation partners, ensuring quality delivery and value for money, • Oversee ongoing external supplier engagement and performance We'd love to hear from individuals with the following core skills and experience: • Proven experience delivering complex digital or systems transformation projects on time and on budget, • Strong project management experience, including managing multiple workstreams simultaneously, • Experience of project reporting, risk and budget management, • Experience of delivering website redesign and content management system projects, • Experience managing third-party suppliers and procurement processes, including tenders, • Demonstrable experience of developing user testing scripts and managing cycles of user acceptance training, • Strong understanding of digital systems, integrations, and business process improvement, • Demonstrable ability to work across business functions, with excellent stakeholder management, negotiation and communication skills, • Ability to translate business requirements into clear specifications and practical, deliverable solutions, • Analytical mindset with the ability to use data to inform decisions and measure impact, • Knowledge of finance systems and automation tools or HR systems, • Experience working with customer relationship management systems (ideally Microsoft Dynamics), • Experience improving data quality, reporting, and data governance If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance. Alice can be reached by applying to this job. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Come and join one of the UK's largest providers in Neuro and Mental Healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. We'd like you to join us as a Clinical Lead - RGN at our Chislehurst service. Chislehurst 15 bed service providing specialist residential rehabilitation for adults with an acquired brain injury or long-term neurological conditions. The Clinical Lead will support the Registered Manager with the best possible standard of care, to ensure it is delivered to all residents. You will work closely with the Registered Manager, leading together on safeguarding, quality, and governance to improve and develop all aspects of care. The person will provide visible clinical leadership and influence the development of services to ensure continuous improvements in quality of care. They will also ensure the patient experience and learning of lessons, influence future developments and are embedded in everyday practice. *This is a Nurse qualified role * What you'll be working: 42 Hours per week Monday - Friday What you'll be doing: • The post holder will have responsibility for the leadership and line management of staff across all areas and is the named lead for all quality and governance., • The post holder will be a Senior Nurse and be responsible for ensuring delivery of safe and clinically effective care, providing assurance., • They will ensure that residents receive care, which is safe, responsive, compassionate, caring and well led., • The post holder will promote a culture of openness and responsiveness to the views of residents and relatives, a philosophy of person-centred care and recovery, and an ethos of positive learning from incidents within a high performing service., • The post holder will be able to balance this philosophy with a passion for co-ordinating and leading patient safety. They will lead and continually improve quality across, ensuring it is embedded as a day-to-day responsibility of all members of staff., • The post holder will have responsibility for the delivery of safe, clinically effective and compassionate care., • The post holder will lead the governance agenda on behalf of the Registered Manager, to ensure compliance with all external and corporate quality agendas and regulators, including the Care Quality Commission and ICB Commissioners., • The post holder will provide highly credible, visible clinical leadership within the MDT and ensure that quality of care is delivered to the highest, evidence based possible standards; they will ensure that the highest possible standards of infection control and cleanliness exist in all areas. What you'll have: • A current NMC Pin number (RGN), • A Legal Right to work in the U.K. We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident employer. What to look forward to: • 25 days plus bank holidays, • Birthday off, • Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities, • Reward App giving discounts and savings on your weekly shop, • Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice, • A Nest Personal Pension account, • Paid NMC Renewal, • Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians, • We recognise outstanding Active Behaviours via the Active Awards programme, • Enhanced Sick & Maternity Pay benefits, • Refer a Friend Scheme and earn yourself up to £1500 for Nurses, Therapists & Doctors, £500 all other roles, by recommending someone you know, • ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

About Us: 360 Community Care, part of 360 Care Group, is a values-led provider delivering high-quality, person-centred community support. We support individuals of all ages with additional needs, including mental health and learning disabilities, helping people live more independently with dignity and stability. As we continue to grow, we’re looking for a confident and compassionate Registered Manager to lead our Community Care service. The Role: We’re recruiting a Registered Manager to lead the quality, compliance, and day-to-day delivery of our Community Care service. This role suits someone calm under pressure, confident leading teams, and committed to consistently high standards of care. You’ll support staff, drive service quality, and ensure safe, effective, person-centred outcomes. Key Responsibilities: • Lead day-to-day service delivery, • Oversee quality, compliance, and safeguarding, • Support and develop staff teams, • Manage care planning, risk, and audits, • Handle incidents, escalations, and safeguarding concerns, • Build strong relationships with families and professionals, • Support service growth and improvement, • Ensure CQC compliance, • Monitor performance and outcomes About You: We’re looking for an experienced, proactive leader with strong knowledge of community care delivery with the ability to work flexibly with a minimum of two days per week in the office (Can choose either the Canary Wharf or Leicester office), with the remainder of time spent working from home or visiting clients in England. You will ideally have: • Experience as a Registered Manager, Deputy Manager, or similar health & social care leadership role, • Strong understanding of CQC regulations, safeguarding, and person-centred care, • Experience supporting people with mental health needs and/or learning disabilities, • Strong leadership, communication, and decision-making skills, • Ability to stay calm and effective under pressure, • Confident using digital care systems and reporting tools, • Compassionate, resilient, and solution-focused approach, • A Level 5 Health & Social Care qualification (or willingness to work towards it) is desirable. What We Offer: • Competitive salary, • Hybrid working, • Career progression and development, • Ongoing training and support, • Wellbeing and EAP support, • Supportive leadership team, • Pension scheme Important Requirements: • Eligible to register with CQC, • Willingness to participate in on-call rota, • Enhanced DBS and full pre-employment checks required, • UK driving licence desirable If you’re looking for a role where you can genuinely shape service quality and make a real impact, we’d love to hear from you.

Job Description We are looking for a dedicated and patient-centered Clinic Manager who wants to be part of the journey to redefine healthcare services of the future. We are not currently in a position to offer sponsorship to candidates for this role. Job Role: Clinic Manager Location: Primarily Fulham-based, with cross-site responsibilities extending to our Marylebone clinic and UK-wide digital services. Some remote flexibility may be available depending on operational needs. Salary: £45,000 - £50,000 per year (depending on experience) Employment Type: Full-time Directly reporting to: Dr James Denny About Dr Dropin & skindoc. Dr.Dropin was founded in Norway in 2017 by Dr Daniel Sorli, with a simple but ambitious idea: that accessing a doctor shouldn't mean weeks of waiting or navigating a system that wasn't built around the patient. That idea grew quickly. Dr.Dropin is now Norway's leading independent healthcare provider, operating across more than 34 clinics in Norway and Sweden, and recognised as one of Scandinavia's fastest-growing health start-ups. Seeing the same access challenges playing out in the UK with NHS waiting times continuing to rise Dr.Dropin made the move to London, opening its first UK clinic in Fulham before expanding to Marylebone. Since launching in the UK, the team has treated over 10,000 patients and built a reputation for high-quality, affordable, same-day care, reflected in a 4.9/5 rating across more than 300 Google reviews. skindoc was launched in 2021 by two London-based Consultant Dermatologists who shared a frustration with how difficult it had become for patients to access specialist dermatology care. Starting as a digital-first service, skindoc quickly became one of the select few CQC-approved online dermatology providers in the UK. In 2022, skindoc joined forces with Dr.Dropin - a natural partnership that brought together skindoc's clinical dermatology expertise with Dr.Dropin's infrastructure, ambition, and international track record. Together, they opened a face-to-face dermatology clinic in Fulham, alongside Dr.Dropin's existing GP and psychology services. Although two independent businesses, Dr.Dropin and skindoc operate as one collaborative team, pioneering a digi-physical model of care that seamlessly combines online and in-person services across dermatology, general practice and psychology. The goal is straightforward: to build the leading independent healthcare provider in the UK, and to make genuinely good healthcare accessible to everyone who needs it. If you're passionate about healthcare, want to be part of something that's genuinely changing how people access care, and are ready to make a real impact then we'd love to hear from you. If you are passionate about healthcare, eager to be part of a forward-thinking team redefining what private care looks like in the UK, and ready to take real operational ownership, we invite you to apply. Our Values Those who succeed here strongly align with our values: • Care for the patient The healthcare services of the future need to focus on highly available quality care. That requires empathy, respect and passion for the patient and healthcare as a profession. • Shoulder to shoulder We create magic and results through collaboration and initiative. We look after each other, cultivate talent and combine expertise. • Integrity as identity Professional quality and ethical considerations come first. We stand tall and face difficult decisions together. • Two steps ahead Better solutions require innovative thinking, trust, and implementation power. We know that everything is possible and have the courage to deliver first. About the Role • We are looking for a highly organised, proactive and operationally capable Clinic Manager to oversee the day-to-day running of our growing multidisciplinary healthcare services across both Dr.Dropin and skindoc., • This is a varied and hands-on operational leadership role spanning private healthcare operations, digi-physical healthcare delivery, telemedicine, governance, compliance, team leadership and service improvement., • The successful candidate will primarily be based at our Fulham clinic while also supporting operational oversight of our Marylebone location and digital clinical pathways., • You will work across two closely integrated healthcare businesses operating as one collaborative team, supporting services spanning dermatology, GP and psychology care., • This role would suit someone who enjoys ownership, structure, problem-solving and operational leadership within a fast-moving healthcare environment., • Please note: clinics operate during evenings and weekends, and occasional on-call operational support may be required. Candidates must be available for this flexibility. Key Responsibilities • Oversee day-to-day clinic operations across Fulham, Marylebone and digital services., • Line manage reception, administration, HCA/nursing and virtual support staff., • Support recruitment, onboarding, probation reviews and disciplinary processes., • Manage rota coordination, staffing coverage and sickness monitoring., • Coordinate incident management, complaints handling and governance follow-up., • Support CQC readiness and maintenance of governance standards., • Maintain governance trackers and mandatory training compliance., • Support safeguarding, infection control, GDPR and risk assessment processes., • Coordinate operational audits and support clinical audit cycles., • Support digi-physical and teledermatology service delivery., • Monitor operational KPIs, including commercial performance metrics, patient conversion rates, customer support metrics, revenue targets and support service improvement initiatives, • Help improve systems, workflows and operational efficiency across services., • The role may be expected to support the CQC Registered Manager function as nominated individual, and, in time, hold the post as Registered Manager. Applicants with existing Registered Manager experience or CQC inspection readiness skills are particularly welcomed. Person Specification Essential • Previous experience within healthcare operations or clinic management., • Experience managing teams within healthcare or clinical environments., • Excellent organisational, communication and leadership skills., • Strong operational problem-solving ability and attention to detail., • Calm, professional and capable under pressure., • Digitally confident and comfortable using modern healthcare systems., • Understanding of HR, governance, confidentiality and compliance standards., • Commercial awareness within a private and self-pay healthcare environment, including understanding of revenue drivers, patient journey optimization and P&L accountability. Desirable • Experience within private healthcare or NHS practice management., • Experience working within multidisciplinary healthcare environments., • Familiarity with telemedicine or digital healthcare services., • Experience with Semble, Microsoft 365, G Suite or digital patient systems., • Experience supporting operational scaling or service development., • CQC Registered Manager status, or experience supporting a CQC Registered Manager through inspections and ongoing compliance. What We Offer • Competitive salary and pension contributions., • 25 days annual leave, your birthday off, plus bank holidays., • Complimentary dermatology care., • Regular sponsored team social events., • A collaborative multidisciplinary environment., • Opportunities for growth, leadership and professional development., • A role with real operational responsibility and impact. Key Points • The role is full-time (37.5 hours per week)., • The position is primarily site-based in Fulham with cross-site responsibilities., • Some remote flexibility may be available depending on operational needs., • Clinics operate during evenings and weekends, therefore occasional operational availability or on-call support may occasionally be required., • Six-month probation period. How to Apply Please send your CV and a short covering note outlining your relevant experience and availability to james@skindoc.uk

Entity: Customers & Products Job Family Group: Project Management Group Job Description: This is a role within the Castrol organisation and the successful candidate will become part of the Castrol ring-fence. If you are part of the ring-fence, it is expected that your employment will move with Castrol to new ownership. The Digital Portfolio Lead Manager is the operating engine of the digital function in Castrol, ensuring strategy translates into measurable business value through principled execution, financial rigour, and strong governance. Reporting to the CIO, this role is both strategic and delivery-focused, responsible for orchestrating the digital portfolio while serving as a trusted advisor to the CIO and digital leadership team on investment decisions, prioritisation, and performance. The role combines portfolio leadership, financial stewardship, and organisational influence, ensuring the digital function operates as a transparent, value-driven, and commercially accountable business partner. Lead the end-to-end digital portfolio strategy, planning, and prioritisation, spanning programmes, products, and transformation initiatives. Translate business and digital strategy into a coherent, balanced portfolio roadmap aligned to value creation and enterprise outcomes. Drive portfolio optimisation, ensuring effective allocation of funding, resources, and capabilities. Monitor portfolio health, dependencies, risks, capacity, and value realisation, proactively addressing constraints and trade-offs. Act as a strategic integrator, ensuring alignment across digital, business units, and corporate objectives. Resolve complex cross-portfolio issues, balancing speed, risk, cost, and value. Lead digital governance forums (e.g. Portfolio Board, Architecture Review Board). Design and run modern, outcome-focused governance, including Portfolio Board and Architecture Review forums. Ensure consistent delivery standards, reporting, and controls across programmes and products. Establish governance that enables speed with accountability, reducing unnecessary bureaucracy. Provide independent oversight and challenge to ensure delivery confidence and benefit realisation. Lead the digital financial model across Run and Change, ensuring alignment to strategy and business value. Lead budget planning, forecasting, and investment prioritisation in partnership with Finance and Digital leadership. Ensure robust business cases, benefits tracking, and investment governance. Drive financial transparency, including variance analysis and optimisation opportunities. Shape the multi-year financial roadmap for digital transformation, cloud, and strategic programmes. Act as a commercial advisor to the CIO, balancing cost, value, and risk across the portfolio. In partnership with category leadership, define and execute the digital sourcing and supplier strategy. Manage key strategic partners to ensure commercial value, innovation, and performance outcomes. Oversee supplier governance, SLA/KPI performance, and continuous value realisation. Drive contract optimisation, renewal strategy, and risk management across the supplier landscape. Own the digital risk and control environment, ensuring alignment with the Castrol framework. Maintain the digital risk register, embedding proactive risk identification and mitigation. Lead responses to audit, regulatory requirements (e.g. SOX, GDPR), and resilience obligations. Oversee digital-wide policies, standards, and assurance activities, ensuring governance enhances trust, compliance, and operational resilience while enabling pace of execution. Own and continuously evolve the Digital Operating Model, including decision rights, governance, and accountability structures. Drive consistency across delivery, service, architecture, security, and commercial processes. Champion simplification, agility, and continuous improvement in ways of working. Act as a change leader, embedding new practices that improve effectiveness and scalability. Run the CIO operating rhythm, including leadership forums, business reviews, and planning cycles. Deliver insight-driven reporting and board-level narratives, not just metrics. Provide strategic briefing, decision support, and challenge to the CIO and leadership team. Lead executive communications, ensuring clear, consistent messaging on priorities and performance. Produce CIO dashboards, metrics, and board-level reporting. Own internal and external communications for town halls, newsletters, and leadership updates. Provide communication support for major programmes and change initiatives. Ensure stakeholder alignment across the C-suite, business units, and digital leadership. Create a single source of truth for digital KPIs, including delivery, financial, security, risk, service, and customer satisfaction. Build and maintain portfolio and performance dashboards, analytics, and reporting automation. Enable evidence-based decision-making across the digital organisation. Partner with leadership to shape workforce strategy, capability uplift, and succession planning. Coach and support the Digital Leadership Team on portfolio, financial, and governance disciplines. Promote a culture of accountability, transparency, and continuous improvement. 10+ years’ experience in enterprise technology, with 5+ years in portfolio management, PMO, strategy, transformation, operations, or IT finance roles within complex, global matrix organisations. Record leading enterprise digital portfolios, operating models, and transformation initiatives at scale, balancing delivery pace with governance, risk, and value realisation. Experience operating in fast-paced, high-performance environments where structure, prioritisation, and executive decision support are critical to business outcomes. Deep commercial and financial acumen, including ownership of Run + Change budgets, investment planning, forecasting, business case development, investment governance, and benefits realisation. Strong strategic and operational judgement, with the ability to translate business and technology strategy into clear portfolio priorities, investment decisions, and execution plans. Experience handling enterprise-level prioritisation, capacity, dependencies, delivery risk, and trade-off decisions across complex digital portfolios. Experience establishing and evolving digital/technology operating models, governance frameworks, and portfolio management disciplines that improve transparency, accountability, and execution effectiveness. Highly credible executive communicator, with experience influencing CIOs, senior leadership teams, and cross-functional stakeholders on complex strategic, operational, and investment decisions. Strong problem-solving capability, with the ability to bring structure, clarity, and momentum to ambiguous, fast-moving, and high-change environments. Strong analytical and data-driven decision-making capability, including KPI development, executive reporting, dashboards, and performance insight generation. Experience working with strategic suppliers, commercial partners, and sourcing stakeholders to drive performance, value, and accountability. Experience in management consulting, private equity-backed environments, or similarly high-intensity transformation settings would be advantageous. FMCG experience is desirable, though greater importance will be placed on experience leading digital portfolios within complex global businesses. Highly organised and execution-focused, with strong judgement, resilience, and attention to detail. Bachelor’s degree in Business, Technology, Information Systems, or a related discipline is desirable. We're committed to supporting leaders who want to make an impact. You will have the chance to shape and influence significant business outcomes. You’ll be part of an inclusive environment where diverse perspectives are valued, and where your contribution to performance and integration matters. We invest in the growth and wellbeing of our people, providing the resources, networks, and development opportunities needed to thrive. Our total rewards package includes competitive pay, bonuses and a range of benefits designed to meet your needs. We recognise that people have multifaceted lives, and we strive to offer a career experience that reflects that. Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please _. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Barchester Healthcare is looking for a dynamic Brand Manager to join our Brand Team and play a pivotal role in shaping how we engage customers across the UK. Reporting to the Head of Brand Marketing, you'll develop and deliver a compelling brand proposition that drives engagement, strengthens our reputation, and supports commercial performance across our portfolio of care homes and hospitals. This is a role for someone who thrives on collaboration, understands what truly matters to customers, and can translate that into powerful messaging and tools that support our teams on the ground. NEED TO DO: Create and refine the key messages that matter most to our customers Build strategies to grow awareness of our homes and services Use demographic insight to tailor brand activity to our audiences Work with stakeholders to bring our Care & Life Enrichment Framework to life externally Stay ahead of industry trends to identify opportunities and risks Oversee the development of print and digital collateral that inspires confidence and drives enquiries Ensure all customer-facing materials reflect our brand guidelines and tone of voice Partner with the digital team to maintain a cohesive brand presence across all channels Lead the creation of event collateral and assets through our web-to-print system Develop self-serve tools and guidance that help homes drive engagement and enquiries Ensure a smooth, intuitive customer journey for teams using these tools Lead a team that delivers exceptional customer service and fast response times Gather feedback from homes to continually improve support and resources Oversee the full delivery of our flagship annual awards (Barchester Care Awards) Manage cross-functional teams to deliver a high-quality event on time and on budget Support the coordination of the in-person event for 450 attendees, plus live streaming to homes and hospitals Maintain regular communication with Operations throughout the process Analyse data to identify trends, opportunities, and areas for optimisation Report on performance and adjust strategies accordingly Oversee brand investment to ensure it delivers against our objectives Set clear objectives aligned to our brand strategy Foster a culture of continuous improvement, collaboration, and engagement with Operations NEED TO HAVE: A confident brand marketer with experience developing propositions and multi-channel messaging Strong stakeholder management and communication skills A strategic thinker who can translate insight into action Experience leading teams and managing multiple projects simultaneously A passion for delivering high-quality work that supports both customer experience and commercial goals REWARDS PACKAGE: Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766

White Collar Factory (95009), United Kingdom, London, London Engineering Manager – Software & ML About this role We are looking for a Software Engineering Manager who brings a solid foundation in modern development and some experience with Machine Learning environments. You’ll lead and grow a team that builds the core software powering our data-driven financial products, ensuring our models are integrated into seamless, consumer-facing experiences. What you’ll do Lead & Scale: Support a cross-functional group of engineers to design, develop, and integrate software features that are vital to the lives of credit card consumers. Nurture Talent: Coach and nurture your engineers, including those working on ML integration to achieve their technical, business, and personal goals. Bridge the Gap: Collaborate with Product Managers and Data Scientists to ensure ML models are effectively integrated into our production software. Build Robust Systems: Oversee the development of platforms that are performant, secure, and capable of handling the unique deployment needs of AI-powered features. Optimize Delivery: Enhance engineering and agile processes, ensuring that model updates and software releases move in sync. What we’re looking for Leadership Excellence: Proven experience leading and supporting software engineering teams to achieve business goals. Technical Breadth: Excellent knowledge of RESTful API development in modern languages (Java, Python, or .Net) and experience with Cloud environments (AWS or Azure). AI Awareness: You aren't necessarily a researcher, but you have expectations of how AI fits into the stack. You understand the basics of model inference, data requirements, and how to manage the non-deterministic nature of AI. Strategic Thinking: Comfortable making technical trade-offs between the need for rapid experimentation and long-term architectural stability. Collaborative Mindset: Ability to communicate effectively across engineering teams to maximize inner-sourcing and reduce technical debt. What you’ll get to learn ML Integration at Scale: How to take machine learning models out of the lab and into a high-concurrency production environment. Regulated AI: Navigating the complexities of fairness and transparency in a regulated financial landscape. Cloud Evolution: Deepening your expertise in AWS/Cloud native tools that support modern intelligent applications. Where and how you'll work This is a permanent position based in either our London or Nottingham offices. We have a hybrid working model. You'll be based in the office 3 days a week (Tuesdays, Wednesdays, and Thursdays) to foster team connection and collaboration. What’s in it for you Innovation Time: We give you 10% of your time to work on cutting-edge projects—whether that’s exploring new AI frameworks or building internal tools. Growth: Access to Capital One University and external training to help you grow as both a leader and a technical strategist. Total Reward: Competitive salary, performance bonus, and immediate access to core benefits (pension, private medical, and generous holiday). World-Class Facilities: From our Nottingham gym and music rooms to our London rooftop running track and premium coffee bars. Our Commitment to Diversity We pride ourselves on hiring the best people, not the same people. We partner with organisations like Women in Tech and Stonewall to ensure we build teams that reflect the customers we serve. We offer a host of internal networks including REACH (Race Equality and Culture Heritage), OutFront (LGBTQ+ support), and Mind Your Mind. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

We’re looking for a dynamic, people-first leader and high-performing operator to take on the role of Central London Operations Manager, leading our flagship restaurants in one of the most fast-paced and exciting markets in the business. \n\n This is a high-impact role leading some of our most prominent flagship restaurants in Central London, so we’re looking for someone who knows what it takes to operate in high-profile, high-volume, fast-paced locations. You’ll bring strong multi-site experience, a sharp commercial mindset, and a proven ability to lead flagship QSR restaurants where standards, energy and execution have to be exceptional every single day. \n\n You’ll be the driver of culture across your area, leading your General Managers and bringing to life our ‘bring the fun’ value. You’ll provide clear direction, motivational leadership and hands-on support, while owning your KPIs, with a particular focus on sales and profit performance. At the same time, you’ll ensure the very highest standards of quality, service and cleanliness are delivered consistently across every restaurant. \n\n What you’ll do here \n\n\n\t • Oversee the daily operations of multiple locations across Central London, ensuring strong performance, efficiency and profitability\n\t, • Lead flagship restaurants with a focus on exceptional standards, people leadership and commercial delivery\n\t, • Ensure compliance with all regulatory requirements, health and safety procedures, and company policies\n\t, • Build, develop and retain high-performing teams through strong recruitment, training, coaching, development, succession planning and leadership\n\t, • Put the customer first in everything you and your teams do, driving service excellence and guest feedback\n\t, • Ensure food quality standards support our ambition to be the most loved QSR brand\n\t, • Work closely with Chicken HQ teams to access the support and expertise needed to move your restaurants forward\n\t, • Implement and maintain operational policies, procedures and standards across all locations\n\t, • Monitor and analyse financial performance, budgets and cost controls to drive profitable growth\n\t, • Lead continuous improvement initiatives to enhance operational effectiveness and deliver best-in-class results\n\n\n What you’ll have done \n\n\n\t • Strong experience and a proven track record in a multi-site hospitality business, ideally within QSR or casual dining\n\t, • Experience operating flagship, high-volume restaurants in Central London or similarly high-profile trading environments\n\t, • A strong understanding of what excellent looks like in flagship QSR operations, with the ability to balance pace, standards, service and commercial results\n\t, • Excellent organisational and problem-solving abilities\n\t, • Lead by example, live and breathe an epic guest experience, and consistently drive KPIs\n\t, • Strong leadership and interpersonal skills, with the ability to motivate, inspire and develop teams\n\t, • Extensive experience recruiting, developing and talent planning within your restaurant teams\n\t, • Demonstrated ability to analyse financial performance and make sound commercial decisions\n\t, • Strong knowledge of regulatory compliance and safety standards\n\n\n Benefits \n\n\n\t • Competitive salary and bonus scheme\n\t, • £5,000 car allowance\n\t, • Company car scheme\n\t, • Benefits platform, including gym discounts and cycle to work\n\t, • Career progression opportunities\n\t, • Private healthcare\n\t, • Life assurance\n\t, • 33 days annual leave\n\t, • Birthday day off\n\t, • Free chicken!\n\n\n Inclusivity and respect are at the heart of all we do. Popeyes is a place where everyone can be their true self and where everyone belongs. That’s why we assess every application on their aptitude to do the job — and nothing else.

Block Property Manager | Watford | Site-Based | £40,000 - £45,000 Your new company An exciting new investor-backed BTR organisation specialising in the management of professionally run rental homes and residential communities. It operates a people-first, service-led model, focusing on maintaining high living standards, strong resident engagement, and well-trained assets. Your new role As a Block Manager, you will be responsible for the effective day-to-day management of residential buildings, ensuring they are safe, compliant, and well-maintained whilst delivering an exceptional living experience for residents. You will lead on operational delivery across your schemes, managing on-site teams and external contractors, while maintaining strong relationships with residents and internal stakeholders. Operations and Building Management • Lead the day-to-day management of schemes, ensuring all services are delivered efficiently and to a high standard, • Carry out regular site inspections, including weekly, monthly and quarterly checks, ensuring high standards of presentation and safety, • Identify, manage, and resolve building defects, liaising with contractors and developers to ensure works are completed to the required standard and within agreed timeframes, • Manage planned and reactive maintenance, allocating works to contractors and developers to ensure works are completed to the required standard and within agreed timeframes, • Oversee contractor performance, ensuring compliance with service level agreements, • Maintain robust Permit-to-Work and contractor control processesHealth & Safety Compliance, • Ensure full compliance with all relevant legislation, including the Building Safety Act 2022 and Fire Safety Act 2021, • Manage site risk assessment and ensure corrective actions are completed within agreed timescales, • Work closely with the Health & Safety Manager to maintain compliance requirements, records and certificates, • Support the development and maintenance of the Building Safety Case and Golden Thread, • Lead on incident response, reporting, and escalation where required, • Carry out regular safety inspections, audits, and monitoring activitiesResident & Client management, • Deliver a high-quality, resident-focused service, ensuring a positive customer experience, • Manage tenancy lifecycle processes including move-ins, move-outs, and unit turnaround (target within 5 days), • Handle fees related to apartment damage or dilapidation, • Deliver a high-quality, resident-focused service, ensuring a positive customer experience. While the resident services hub is responsible for handling complaints, it is essential to work collaboratively with the team to ensure swift and effective resolution of issues., • Build strong relationships with residents, internal teams, and stakeholders, • Support community engagement initiatives and resident eventsFinancial & Administrative Management, • Support budget planning and ongoing financial management of schemes, • Monitor expenditure and ensure cost control across all services and projects, • Maintain accurate records, reporting, and documentation in line with company standards, • Manage asset registers and oversee stock control where applicableGeneral & Portfolio Management, • Support mobilisation of new developments into the portfolio, • Liaise with contractors and suppliers to ensure service delivery meets agreed standards, • Attend regular meetings and provide updates to the Senior Property Services Manager, • Attend and contribute to quarterly defect reviews, ensuring issues are tracked, reported, and resolved, • Participate in an on-call Rota for major incidents, • Travel regularly between sites within the regional portfolioPeople Management, • Lead, motivate, and develop team members to deliver high performance, • Support recruitment, onboarding, and training of team members, • Foster a positive, inclusive, and collaborative team cultureYou will be required to carry out other duties to assist the team during busy periods.You will be required to respond responsibly and promptly to out-of-hours emergencies (only where necessary and possible). What you'll need to succeed • Proven experience in block management, or BTR/Flex Living environments, • Strong understanding of high-rise building compliance and health and safety requirements, • Experience managing contractors, budgets, and service delivery, • Knowledge of Building Safety Act 2022 and Fire Safety Act 2021 (essential), • Experience managing or supervising teams, • Strong customer service and stakeholder management skills, • Lead the day-to-day management of schemes, ensuring all services are delivered efficiently and to a high standard, utilising a range of digital platforms and management systems to streamline operations and maintain effective communication., • Demonstrate excellent IT skills, including proficiency in Microsoft Word, Excel, and other relevant software, • Ability to manage multiple sites and priorities effectively, • Calm and professional approach when handling challenging situationsDesirable:, • IOSH or NEBOSH qualification, • Membership of a relevant professional body (IRPM, TPI)What you'll get in return, • A competitive salary range of £40,000 - £45,000, • Discretionary bonus, • 25 days holiday + 8 bank holidays (pro rata if part-time), • Personal Pension Plan (salary sacrifice available), • Employee Assistance Program, • Life Assurance, • Optical vouchers, • Cycle and Tech schemesWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4789809

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Duty Manager to join our Club teams, to provide an elite service to all our club members and any visiting prospects. \n As Duty Manager, you are Virgin Active’s champion of unreasonable hospitality. You transform everyday club visits into unforgettable moments, sparking joy, loyalty, and referrals. With creativity, empathy, and storytelling, you coach and inspire colleagues to create extraordinary experiences that turn the club into a community. \n The Role \n\n • Oversee the smooth running of the club during assigned shifts, ensuring all departments are aligned and executing service priorities.\n, • Complete all opening/closing procedures, including safety checks, presentation walks, and handover documentation.\n, • Act as the first responder for all emergency and EAP incidents, ensuring calm, compliant, and effective management of any safety or operational issue.\n, • Maintain real-time oversight of club standards — cleanliness, atmosphere, music, temperature, equipment readiness — escalating issues to Facilities and GM as needed.\n, • Lead delivery of daily “Memorable Moments,” coaching Hosts and frontline teams to spot opportunities and execute hospitality gestures confidently.\n • Capture and share all hospitality wins, service recoveries, and best-practice examples in the Hospitality Tracker for review with the EM and GM.\n, • Provide operational support during peak periods, ensuring member flow, class transitions, reception coverage, and general service delivery run seamlessly.\n, • Anticipate what members need before they even say it, then deliver thoughtful, personalised gestures that leave them smiling.\n, • Lead “Hum, Sing, Shout” activations that surprise, delight, and create memories worth sharing.\n, • Celebrate milestones, first visits, 100th workouts, birthdays, in ways that feel real, heartfelt, and unforgettable.\n, • Coach colleagues to spot opportunities for extraordinary hospitality and give them the courage to act.\n, • Experiment with new ideas, activations, and pop-ups that make Virgin Active feel like nowhere else. \n, • Capture and share memorable moments on social media, showcasing the culture of unreasonable hospitality and amplifying the member experience.\n\n What we need from you \n\n • A natural storyteller who can turn small details into big emotions.\n, • Previous experience of working in a customer centric role.\n, • Strong interpersonal skills that make you approachable to members, prospects, and colleagues alike.\n, • Emotional intelligence in spades: empathy, compassion, and connection come naturally to you.\n, • Good communication skills.\n, • Flexibility to work across Virgin Active’s shifts, activations, and events. \n\n Our Perks \n\n • 30 days (including bank holidays) annual leave – and we want you take them\n, • Access to The Peoples Pension, with our contributions at 3%\n, • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.\n, • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.\n, • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) \n, • Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.\n, • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.\n, • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.\n, • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.\n, • Access to ePoints, offering loads of online discounts to retailers.\n, • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructor\n

IT Audit Manager - Leading Bank - Hybrid (3 days in office per week) - London Your new company A universal bank with a strong presence in the UK, providing corporate, commercial, and wealth management services. Known for its decentralised operating model, it emphasises local decision-making, long-term client relationships, and a conservative risk culture. The bank has built a reputation for financial stability and consistent performance, supported by a robust balance sheet and a strong focus on customer service across its branch network. Your new role Responsible for supporting risk-based internal IT audit planning and delivery, including conducting risk assessments, developing effective audit programmes, and ensuring audits are completed to time and quality standards. The role involves collaborating with business audit teams on IT control testing and change initiatives, providing assurance on IT and transformation activities, and promoting the use of data analytics. It also includes communicating audit findings to senior stakeholders and contributing to the continuous improvement of audit methodologies and procedures, particularly across IT and information security. What you'll need to succeed • IT Audit change management experience is a must., • IT Governance, IT Risk Management methods and practices, Information/Cybersecurity experience., • Strong interpersonal skills with the ability to communicate to stakeholders. What you'll get in return, • £90,000 base salary + strong bonus, • Hybrid working arrangement - 3 days in office per week (London office), • Strong progression opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4798171

Work in parallel with the current Valuations lead, building out in corporate and PE valuations Your new company An entrepreneurial yet traditionally-structured partnership, our client remains proudly independent with a growth strategy centred around organic and the occasional acquisition. A recent event in the latter has now given them additional geographic reach and footprint in the UK. Having always had a higher ratio of advisory than a "typical" full service firm, the strategy is now to expand advisory footprint to a fully national function, as part of which a newly created opening has arisen in valuations. Your new role Reporting directly to the lead Partner for Forensic and Valuations, you'll have genuine national reach for your BD activities whether you are based in the south or north of the UK. There is a ready-made delivery team of a Manager and AM, and of course your fellow director. The service-line has a bedrock of commercial valuations, tax and share scheme valuations, PPAs and valuations for financial reporting, matrimonial, contentious/litigious and more. The emphasis of this role will very much be on non-contentious valuations, ie. valuation advisory and you can take it any in direction that you deem commercially astute. The lead Partner is an excellent mentor and having been promoted to Partner themselves in this firm, plus having originally joined from a significantly larger one , they know exactly what you need and how to achieve it on your promotion journey.What you'll need to succeed • Valuations Advisory experience to at least Senior Manager/AD level, • CFA/ ACA qualified or equivalent, • UK-based experience for at least 5 years, • SM level: early signs of starting to have a bit of a network yourself . Director level: some early evidence of attributable fees, • An enjoyment of a broad range of valuation matters, and happy with medium to smaller ticket projects What you'll get in return • Proper partnership structure, no external investors/owners, • Clear promotional path with a sponsor/mentor who has walked it themselves, • A chance to properly build out your own profile in the market, • Full geographic reach to capitalise on without "treading on toes", • A firm transparently committed to EDI, • Full-suite benefits package including plenty of wellbeingWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4785670

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

£57000 - 72000 GBP Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior Product Manager Location: Leeds, Manchester, Glasgow, Birmingham, Bristol, London Salary: £57,000-£72,000 (London up to £80,000) About the Role Our client is a UK-based digital services consultancy specialising in designing and delivering user-centred digital products for large-scale organisations. Their work sits heavily across public sector and government programmes, with additional delivery in regulated private sector environments where service design and usability are critical. They combine product management, user-centred design, data insight, and engineering to deliver end-to-end digital services. The environment is agile, delivery-focused, and built around continuous iteration rather than static requirements. As a Senior Product Manager, you will operate as both a delivery lead and strategic product thinker. You will work closely with stakeholders, designers, engineers, and analysts to define product direction and ensure teams stay focused on outcomes rather than output. What You'll Be Doing • Leading product direction across complex digital programmes from discovery through to delivery and iteration., • Defining product vision, roadmap, and prioritised backlogs based on user needs and business outcomes., • Translating stakeholder objectives into structured, deliverable product requirements and user stories., • Running and facilitating workshops with senior stakeholders and multidisciplinary teams., • Using evidence, user research, and data to guide prioritisation and decision-making., • Protecting delivery teams from unnecessary disruption and maintaining focus on outcomes., • Managing competing priorities across policy, security, technical constraints, and user needs., • Building alignment across diverse stakeholder groups and resolving conflicting priorities when required., • Coaching teams and clients on product thinking, agile delivery, and user-centred approaches. Ideal Background, • Strong experience as a Product Manager or Senior Product Manager in agile delivery environments., • Background in digital consulting, public sector delivery, or complex enterprise environments with strong user-centred design exposure., • Proven ability to lead multidisciplinary teams and drive delivery outcomes., • Experience working with government or regulated organisations is strongly beneficial., • Comfortable operating across discovery, alpha, beta, and live service stages., • Strong stakeholder management skills with the ability to influence senior decision-makers., • Ability to make structured decisions using evidence rather than opinion., • Experience across Scrum, Kanban, or hybrid agile delivery models. What You'll Receive, • Salary up to £72,000 (up to £80,000 in London depending on experience), • 25 days annual leave plus UK public holidays, • Pension contribution scheme, • Private healthcare and dental options (via flexible benefits), • Life assurance and critical illness cover, • Cycle-to-work scheme and electric vehicle salary sacrifice options, • Season ticket loans, • Volunteering days, • Learning, wellbeing, and flexible benefits allowance options Who Should Apply This role suits a product professional who is comfortable operating in ambiguity, leading from the front, and delivering in complex environments where user need, policy, and technical constraints must all be balanced. It is particularly relevant for those with experience delivering digital services in government, defence, healthcare, or similarly complex regulated industries where outcomes matter more than outputs.

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior advisory manager - Procurement Consulting Genpact’s Procurement practice is part of our broader Supply Chain priority service line. Our end-to-end capabilities are recognized by external analysts as well as our clients and partners, as market leading and deliver tangible, transformative top and bottom-line impact. As part of our continued growth trajectory and plans, we are further expanding our strategic procurement advisory capabilities and looking for dynamic candidates who will help clients identify and realize their cost and transformation ambitions. These roles will suit individuals already working in leading consulting firms advising clients on procurement or sourcing and procurement professionals working in dynamic, progressive organizations seeking a move into consulting. Responsibilities This role is predominantly focused on delivery of client transformation programmed and managing sub-projects and workstreams within these, including: • Analysis of procurement transformation opportunities and client spend and operational data, • Supporting re-design of procurement operating models and mapping future state transformation, • Delivery of transition projects to client future state working closely with client teams and Genpact delivery centers, • Supporting procurement technology modernization initiatives in collaboration with procurement technology colleagues, • Running client sourcing and cost take out projects and workstreams within wider cost reduction programmed The role will also involve supporting market and business development activities including: • Developing proactive proposal materials for new opportunities with Procurement service line leadership and colleagues, • Responding to client driven demand including RFIs and RFPs in alignment with cross functional colleagues across Genpact, • Supporting market campaigns and client pursuits for specific growth targets, • Supporting the development of new, procurement-related service and product offerings particularly involving agentic AI, • Supporting procurement service line leadership with ongoing client relationship and account management Desired skills • Practical knowledge | experience of end-to-end procurement and source to pay activity, including:, • Procurement strategy formulation and operationalization, • Source to pay target operating model blueprinting and design, • Procurement technology and digital tools, • Value creation from strategic sourcing, • Experience working with and within cross functional teams, either regionally or globally, with strong project / program management focus and skills, • Analytical capabilities to identify and succinctly present business | commercial opportunities and risks to client stakeholders and Genpact leadership, • Strong oral and written communication skills with the ability to create and deliver clear, compelling ideas and propositions to clients and cross functional colleagues, • A results focused, outcome oriented mindset, supporting the development of solutions which are supported by evidence and analysis of data, • Comfort with reducing ambiguity and complexity in working conditions on client and internally facing projects This role is expected to involve ~30% time traveling to predominantly European based client locations and Genpact delivery centers. Preferred Qualifications • A recognized university degree, • ISM, MBA or other advanced academic qualification preferred but not essential, • English plus an additional language would be preferred but not essential Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation, • Make an impact – Drive change for global enterprises and solve business challenges that matter, • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities, • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day, • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Work-from-Anywhere Roles Location-based Roles Bucharest. Romania or London are preferred but locations around UK and Europe could be considered Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

ロンドンにてマネージャー、もしくはシニアマネージャーを募集しております。 日本でのGMS経験者、海外の日本デスクでのGMSご経験者の方でロンドンへの移住を検討頂ける場合、是非ご応募ください。※リロケーション費用のサポート有 Why Join KPMG as a Tax manager – Japan Practice within our Global Mobility Services Team We are looking for a GMS Manager to work in the Japan Practice in Tax, Global Mobility Services team working on a mixed portfolio of clients. KPMG's Global Mobility Services (GMS) practice is a diverse and fast-growing area of our Tax business. We serve the biggest names in the Financial Services community, with high-profile engagements touching every corner of the world. Our GMS engagement teams are “360-degree service oriented”, with tax technical, team leadership, and client-facing responsibilities as part of each successful manager’s remit. You’ll advise on complex people challenges, including future of work trends such as cross-border working, remote working and virtual assignments. Working alongside multi-disciplinary experts, such as tax, technology, immigration, and mobility administration services and using some of the best technology solutions in the market, you’ll have the support and tools to create opportunities for our clients – and for your career. What will you be doing? • Build, maintain and lead strong relationships with the clients., • Working closely with the Central Co-ordination Teams, Social Security teams and Employment tax teams to ensure a proactive service delivery., • Day to day contact for allocated VIPs and working closely with the Engagement Leaders to deliver an enhanced service to the VIPs., • Ensuring clients are provided with up-to-date information on UK tax developments., • Project management of advisory projects carried out for clients., • Be involved in all aspects of cross border advisory - covering tax, Social Security, process, policy and efficiencies., • Responsibility for managing the UK tax compliance and working closely with the Centre of Excellence, • Carry out arrival/departure briefings for senior assignees., • Manage the day-to-day UK work and lead the junior team on these clients., • Get involved in business development/proposals. What will you need to do it? • ACA/ATT/CTA qualified or equivalent, • UK Tax experience - working with Japanese Business, • Experience in expatriate tax services, • Fluent in English, business level in Japanese Experience and Background • Understanding of Japanese professional practices and business customs, • Excellent written and spoken English as well as Japanese (equivalent to JLPT N2), • Flexible approach to working hours/ job content., • Attention to detail., • Previous experience working in expatriate tax services., • Energetic, committed, and ambitious, • High level personal responsibility and accountability for teamwork, • Ability to identify core issues, investigates, evaluates, and integrates information., • Communicates with impact, both in speech and writing, and in a way that is open, honest, consistent, and clear., • Safeguards and enhances the reputation of KPMG through the quality of work, knowledge, and experience., • Motivated by a passion for the international aspects of our work, professional proficiency, and a desire to serve and lead excellent UK team., • Excellent organisational skills and ability to work under own initiative., • Capable of working to deadlines, showing resilience under pressure and an ability to apply knowledge to non-routine situations., • Demonstrates sound professional judgement including the ability to identify issues/concerns and consult where appropriate with more senior staff., • Capable of working to deadlines, showing resilience under pressure and ability to apply knowledge to non-routine situations., • You should be able to demonstrate sound professional judgement including the ability to identify issues/concerns and consult where appropriate with more senior staff. To discuss this or wider Tax roles with our recruitment team, all you need to do is upload your CV and apply, and begin to make your mark with KPMG. Our Locations: London With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team.

Job Title: Senior Category Manager - Indirects Reporting Line: Reports to the Head of Global Procurement Role Overview: The Senior Category Manager is responsible for formulating and implementing procurement strategies for specific categories on a global and local UK scale. The position involves managing supplier relationships, leading contract negotiations, and ensuring the cost-effective procurement of goods and services while maintaining quality and compliance standards. Ideal candidates will possess a strong procurement background, adept negotiation skills, and the ability to work effectively in cross-functional settings. Role Summary: Category Strategy Development: • Collaborate with in-country procurement teams, the Head of Global Procurement, and key business stakeholders to design and execute category strategies that align with business objectives, cost-saving initiatives, and accelerated delivery timelines., • Conduct market analysis and benchmarking to identify trends, opportunities, and risks., • Adapt strategies to address both global and local nuances for optimal delivery success. Supplier Management: • Identify, evaluate, and select suppliers based on quality, cost, and delivery performance., • Cultivate and maintain strong supplier relationships to ensure resilient supply chains., • Oversee supplier performance through regular evaluations and audits. Contract Negotiation: • Lead negotiations with suppliers to secure advantageous terms and conditions., • Ensure all contracts adhere to company policies and regulatory standards., • Remain vigilant with contract renewals and manage necessary amendments. Cost Management: • Drive cost-saving initiatives without compromising quality or service levels., • Stay informed of market trends to anticipate pricing fluctuations and adjust procurement strategies., • Develop and manage category cost-saving project pipelines., • Collaborate with the Centre of Excellence team to optimise tactical purchasing activities. Risk Management: • Identify and mitigate potential supply chain risks., • Ensure supplier compliance with ethical sourcing and sustainability standards., • Uphold adherence to company policies and regulations in all procurement actions. Cross-Functional Collaboration: • Partner with internal stakeholders, such as IT, HR, Sales, and Marketing, to align procurement strategies with business needs., • Coordinate with in-country procurement teams to ensure group strategy alignment and consistency., • Provide guidance and mentoring to local procurement teams as needed., • Interact with the Centre of Excellence team to ensure key tasks are executed. Qualifications and Education: Essential: • A degree or equivalent qualification in a relevant field. Desirable: • Working towards or holding Chartered Institute of Procurement and Supply (MCIPS) certification., • Familiarity with e-Procurement platforms or procurement software. Professional Experience: Essential: • A minimum of 5 years’ relevant experience in procurement management. Desirable: • Experience working in a large, international organisation., • Proven global category experience. Salary: £60,000 - £70,000 Location: London (hybrid - 2 days)

Transfer Pricing Manager- London Base Location: London plus a network of 20 offices nationally: www.kpmgcareers.co.uk/experienced-professional/#LeBlender.OfficeLocations Why Join KPMG as a Transfer Pricing Assistant Manager within our Transfer Pricing Team based in the London region. Recognised in the marketplace for our technical excellence – Transfer Pricing at KPMG is an integral part of the firm’s global community. Our diverse team focuses on compliance and/or advisory services, providing sustainable tax advice to clients, that not only helps to deliver compliance, but also supports their wider commercial objectives. The team is collaborative, with individuals based nationwide. We embraced hybrid and flexible working long before it became the norm! Our team has a mix of backgrounds and whatever your background we will give you the support, encouragement, and training to thrive at KPMG. What will you be doing: • Providing technical transfer pricing advice to our Large Corporate clients on a broad range of topics, • Developing and maintaining client relationships including acting as the main point of contact for clients and relevant stakeholders, • [Corps only: Managing multiple projects concurrently and be able to tailor advice and deliverables to the size of the client and the budget for completing the project.], • Managing various projects across multiple jurisdictions and leading the day-to-day delivery processes, • Coordinating with KPMG's transfer pricing, international tax, indirect tax and advisory teams on a range of topics, • Financial management, including developing and managing project budgets and billing to ensure profitable delivery of client engagements, • Coaching and developing junior team members which will also include delivering training sessions and providing on-the-job coaching on a regular basis, • Ensuring timely reporting to senior management, • Actively contributing to identifying new opportunities and managing business development and marketing initiatives along with proposition and market leads What will you need to do it? • Either a CTA, CA, ACA, ACCA or attained a Bachelors or Masters degree in economics, finance, law, accounting or equivalent qualification., • At least 5 years of transfer pricing experience, preferably including experience of preparing transfer pricing documentation, tax value chain analyses, benchmarking, supporting with tax authority enquiries/Advance Pricing Agreements, project management and managing junior team members, • Sound judgement, including the ability to identify and evaluate risk issues and know when to involve others., • Strong analytical skills and a commercial approach to resolving issues and providing advice, • High level of drive and enthusiasm with a positive attitude, • Strong commercial awareness, • Keen ability and willingness to keep up to date technically and develop the technical ability of the team below you., • Ability to work autonomously and to take initiative as appropriate, • An appreciation of and/or understanding of ethical/risk issues within a client service environment, • Very strong people skills for engaging with our clients and team members, • Highly organised with excellent communication and project management skills To discuss this or wider Tax roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG. Our Locations: We are open to talk to talent across the country but our core hubs for the team are: London Manchester Birmingham With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more: Within Tax we have a range of divisions and specialisms. Click the links to find out more below: Tax at KPMG Tax & Law (kpmgcareers.co.uk) About our firm: About our firm (kpmgcareers.co.uk) KPMG Culture. Being Inclusive: Being inclusive (kpmgcareers.co.uk) KPMG Workability and Disability confidence: Need Support? Let us know (kpmgcareers.co.uk) For additional support in applying, please click the clinks to find out more: Applying to KPMG: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/ Tips for interview: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/application-advice/ KPMG values: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/our-values/ KPMG Competencies: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/kpmg-competencies/ KPMG Locations and FAQ: www.kpmgcareers.co.uk/faq/?category=Experienced+professionals

Job Title: Tax Technology Manager – Global Compliance and Transformation (GCT) Base Location: Canary Wharf, London, Manchester, Leeds, Birmingham OR Glasgow based (Hybrid – 2 days per week in office) KPMG UK offices | KPMG UK At KPMG we have re-imagined careers in Global Compliance & Transformation (GCT). A key focus for KPMG’s GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology. Our clients leverage KPMG’s compliance and transformation expertise and technology to drive better visibility, greater efficiency and improved risk management across their organisation. Ultimately we prepare groups for the future of digital compliance helping them develop a sustainable, technology- enabled and holistic future state operating model. We are winning new clients and are rapidly growing our team as a result of these investments and successes. As part of an established KPMG network of expert teams and delivery centres, you will have a fantastic opportunity to experience the global nature of these services. Delivery is underpinned by our innovative KPMG Digital Gateway platform. This is an exciting time to be part of our GCT team at KPMG where reimagining tax is a strategic priority for our UK and Global business. We have a diverse client base, from mid-market to FTSE listed groups, from public sector to real estate to financial services. The role involves working on clients of all sizes and across a wide range of sectors. Why join the KPMG GCT Tax Technology team as a Manager? We are offering full time roles with flexible working arrangements which include, early or late starts to fit around other commitments, shorter working days etc. We would be happy to discuss your own requirements and our range of flexible working arrangements in more detail, should that be of interest. You will also have the opportunity to develop your career in a dynamic part of the business, within a team that embraces diversity and personal development. What will you be doing? At Manager level you will: • Represent KPMG while leading engagement teams in the delivery of large technology and tax transformation projects and excellent client-facing services, • Project manage the delivery of multiple, simultaneous tax technology projects, • Provide hands-on configuration, guidance, and assistance to support project teams in delivery efforts, • Help our clients develop global governance and process frameworks, • Manage junior team members in the delivery of internal and external projects, • Build strong relationships with existing and new clients, • Develop conversations with prospective clients and collaborate with colleagues on proposals, identify new conversations, and develop solutions What you will need to do it? • In depth current experience with indirect taxes (e.g. VAT, GST, US SUT), including complex supply chain transactions and understanding of the VAT implications with knowledge of the downstream compliance process, • Expert hands on knowledge of tax-related technologies (e.g. Vertex, OneSource, Avalara), • Extensive experience in tax technology implementation for Fortune 500 scale companies, including requirements gathering, design, build, testing, deployment, and support., • Experience with tax data, analytics, and reporting, • Experience with popular ERP technologies (e.g. Workday, Microsoft Dynamics 365, SAP or Oracle, • Demonstrable experience in implementing e-invoicing solutions, • Experience with data, analytics and workflow automation tools. (e.g. Alteryx, Power BI) Skills we’d love to see/Amazing Extras: Across GCT we would welcome applications from those qualified by experience, as well as ATT / CTA / ACA or equivalent qualifications. Project Management qualifications along with specific transformation skills (e.g. Lean Six Sigma) are also welcome. Further areas where you might have gained skills and experience include: • BEPs: assisting clients in transforming their operating models, processes, systems, and data in preparation for Pillar 2, and reviewing Pillar 2 tax compliance work to ensure accuracy and adherence to global minimum tax requirements., • Managed Services: provide compliance services to global clients across a range of tax, accounting, transfer pricing obligations under a managed service arrangement, • Technology: help clients leverage the right technology, tools and platforms to transform their tax function, • Tax Operating Model: collaborate with clients to build and operate a leading tax function, managing tax risk, opportunities, reputation and compliance, • Data Management: support client tax teams to maximise the use of data available in the organisation in order to effectively manage the Tax Function Our Locations: We are open to talk to talent across the country but preference will be given to candidates who are willing and able to do 2 days per week in one of our core Tech hubs for this role, which are: Canary Wharf, London Birmingham Manchester Leeds Glasgow We can potentially facilitate flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more: Within Tech and Engineering we have a range of divisions and specialisms. Click the links to find out more below: Technology and Engineering at KPMG: www.kpmgcareers.co.uk/experienced-professional/technology-engineering/ ITs Her Future Women in Tech programme: www.kpmgcareers.co.uk/people-culture/it-s-her-future/ KPMG Workability and Disability confidence: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/need-support-let-us-know For any additional support in applying, please click the links to find out more: Applying to KPMG: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/ Tips for interview: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/application-advice/ KPMG values: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/our-values/ KPMG Competencies: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/kpmg-competencies/ KPMG Locations and FAQ: www.kpmgcareers.co.uk/faq/?category=Experienced+professionals

Technical Services Manager Up to £75,000 + excellent benefits package and development opportunities Central London The Opportunity We are supporting the appointment of an experienced Technical Services Manager to join a high-quality commercial office environment in Central London. This is a key technical role within a modern, multi-let estate, where you will act as the dedicated engineering lead for building services, supporting operational delivery while also driving performance, compliance, and long-term asset improvement. The position is suited to someone who enjoys working in a hands-on technical environment, while also contributing to broader initiatives around building optimisation, sustainability, and innovation in property operations. You will work closely with site-based teams, service partners, and wider stakeholders to ensure building systems are performing effectively and evolving in line with best practice standards. The Role • Acting as the technical lead for MEP systems across the estate, • Supporting site teams with day-to-day engineering queries and escalations, • Driving building performance optimisation and lifecycle improvements, • Supporting ESG initiatives, including energy reduction and net zero alignment, • Assisting with the review and coordination of fit-out and project works, • Reviewing technical documentation and providing clear recommendations, • Supporting management of service partners, contractors, and consultants, • Monitoring and improving planned preventative maintenance (PPM) regimes, • Supporting compliance with statutory requirements and internal standards, • Reviewing contractor performance, including maintenance quality and reporting, • Supporting energy and utilities performance analysis, • Acting as escalation point for technical incidents and engineering issues, • Supporting small works, upgrades, and maintenance-related projects, • Contributing to asset lifecycle planning and forward maintenance strategy, • Supporting the introduction of smart building systems and digital monitoring tools The Environment You will be based within a high-quality, multi-let commercial office environment in Central London, featuring a mix of modern building systems and active occupier engagement. The role sits within a fast-paced operational setting where technical performance, service delivery, and continuous improvement are key priorities. What We’re Looking For We are seeking a technically strong and proactive individual with experience in building services within commercial property. You will bring: • Minimum 4 years’ experience in a similar technical or engineering role, • Strong background in building services / MEP within commercial property, • Good understanding of HVAC systems and building operations, • Knowledge of health & safety and compliance frameworks, • Experience working with contractors, consultants, and service partners, • Strong problem-solving and technical analysis capability, • Ability to review technical information and provide clear recommendations, • Strong communication skills across technical and non-technical stakeholders, • Interest in building performance, sustainability, and innovation Skills & Attributes: • Strong technical and engineering understanding, • Confident stakeholder and contractor management, • Proactive and solution-focused approach, • Ability to prioritise in a live operational environment, • Collaborative working style, • Interest in continuous improvement and innovation Qualifications: • Engineering qualification or equivalent experience, • Professional membership (e.g. IWFM, IOSH, NEBOSH) desirable, • Strong IT literacy (reporting, spreadsheets, documentation tools) Why This Role? This is a strong opportunity for a technically capable individual to step into a visible and influential building services role within a high-quality commercial environment. You will play a key part in ensuring building systems operate efficiently today, while also helping shape longer-term improvements in performance, sustainability, and technical strategy. Apply Now If you’re looking for a senior technical role where your engineering expertise, problem-solving ability, and approach to building performance will make a real impact, we’d be keen to hear from you. To apply, please contact the Maxwell Stephens team on 0207 118 4848, or send your CV to cv@maxwellstephens.com.

Senior Project Manager London Permanent or Freelance Who we are At Unispace, we are committed to transforming workplaces to meet the diverse needs of today’s dynamic global brands. Our agile, end-to-end approach is delivered seamlessly across borders, fueled by strong client partnerships and supported by insightful workplace intelligence and innovative technology. We believe that everyone deserves to work in an environment that inspires productivity, fosters peak performance, and promotes overall well-being. Across our 48 global studios, we recognize that positive work environments cultivate open, collaborative, and supportive cultures, enriched by the contributions of independent and motivated individuals from all backgrounds. While our core business revolves around strategizing, designing, and building workplaces for some of the world's leading brands, we understand that our people are our greatest asset. We prioritize their growth and well-being through a comprehensive Employee Value Proposition program that includes rewards and recognition, career development opportunities, and a strong focus on mental and physical well-being. To further support our team, we embrace flexible working arrangements, including hybrid working options that empower our employees to balance in-office collaboration with remote work flexibility. This approach not only enhances work-life balance but also allows us to harness the full potential of our diverse and talented workforce. Why You’re Here As a Senior Project Manager, you will play an influential role in overseeing complex design and construction projects, building strong client relationships, and mentoring project teams. With a focus on high-quality, client-focused project delivery, you will help shape and elevate our standards for excellence and innovation. What you’re responsible for • Lead large-scale, complex projects from initial planning through close-out, ensuring quality, timeliness, and alignment with client expectations at every phase., • Serve as the primary client contact, building and maintaining strong, trusting relationships. You’ll be proactive in understanding client needs and tailoring project strategies to exceed expectations., • Manage and coordinate all project aspects, from budgeting, scheduling, and resource allocation to risk management and compliance. You’ll create project plans that balance quality, timeline, and budgetary goals., • Facilitate and lead regular client and stakeholder meetings, providing updates on progress, addressing concerns, and fostering open, solution-focused communication. Your leadership will be instrumental in delivering an exceptional client experience., • Oversee all subcontractor and vendor relationships, ensuring performance standards are met and the team’s collective efforts align with project specifications and quality benchmarks., • Lead site inspections and coordinate with Site Superintendents and subcontractors to monitor construction quality, address on-site challenges, and maintain compliance with health and safety regulations., • Collaborate across departments to ensure seamless integration of design, construction, and client requirements. You’ll work closely with design and engineering teams to keep projects aligned with the client’s vision and our firm’s standards., • Develop and implement project management best practices, enhancing workflow, documentation, and team accountability across projects. You’ll mentor junior project managers and project engineers, fostering a culture of professional growth and continuous improvement., • Oversee project financials, including budgeting, forecasting, and cost management, ensuring all financial goals are met. You’ll provide transparent financial reporting to clients and internal stakeholders throughout the project lifecycle. How we’ll measure it • Client-centered, driven to provide an outstanding experience through proactive communication, exceptional service, and a commitment to understanding client priorities., • Organized and detail-oriented, with an ability to oversee multiple projects, prioritize tasks, and maintain high standards even under tight timelines., • Collaborative and communicative, engaging effectively with cross-functional teams, stakeholders, and clients to ensure project success and uphold our firm’s culture of inclusivity., • A strategic thinker, able to adapt project plans and problem-solve effectively while managing risks and delivering consistent, high-quality results., • A mentor and leader, passionate about fostering growth and development within the team. You inspire accountability and excellence in others. Your experience and skills • 10+ years in project management within the design and construction field, with proven expertise in managing large, complex projects from conception to completion., • Extensive experience in client relationship management, with the ability to anticipate client needs, adapt strategies accordingly, and maintain strong client satisfaction levels., • Proficiency with Microsoft Project, Vista, or similar project management software, ensuring you can manage schedules, budgets, and project documentation with precision., • Strong understanding of construction methodologies, building codes, and regulatory requirements, along with demonstrated experience in trade coordination and subcontractor management., • Solid financial acumen with experience in project budgeting, forecasting, and cost control, ensuring transparent and accountable project delivery.

A leading digital services business is seeking an experienced Alliance Partnerships Manager to take ownership of key Microsoft-aligned accounts. This role sits at the intersection of IT consulting and Defence, focusing on strengthening partner relationships, driving commercial performance, and delivering complex, high-impact programmes. If you thrive in stakeholder-heavy environments and enjoy balancing delivery, commercial oversight, and strategic growth, this one’s worth a look. Role Overview: • Location: London-based, hybrid working, • Package: £85,000 Basic Plus Bonus and Perks, • Industry: IT Consulting & Defence What You’ll Be Doing: • Acting as the primary relationship lead across client stakeholders and Microsoft / Google partner teams, • Ensuring digital programmes aligned to Microsoft and Google technologies are delivered on time, on budget, and to agreed standards, • Monitoring KPIs, SLAs, commercial performance, and cloud consumption targets, • Supporting contract management activity, including tracking delivery obligations, change control, and subcontract oversight, • Leading governance and service review meetings, providing clear reporting, action tracking, and performance insight, • Identifying delivery risks early and managing escalations across internal teams and Microsoft stakeholders, • Gathering feedback from clients and partners to drive service improvement and strengthen long-term account growth, • Contributing commercial insight, delivery planning, and partner intelligence into bids and co-sell opportunities, • Maintaining visibility of resource demand across programmes and supporting recruitment and capability planning, • Tracking budgets, burn rates, revenue performance, and contributing to forecasting and financial reporting Main Skills Needed: • Strong experience managing enterprise-level client and Microsoft/Google partner relationships, • Solid understanding of commercial contract delivery within Microsoft/Google-aligned frameworks, • Confident running governance forums and performance reviews with senior stakeholders, • Proven ability to manage risk, scope, and commercially sensitive escalations, • Experience tracking financial performance, revenue targets, and cloud consumption models, • Good working knowledge of Agile and Waterfall delivery methodologies, • Understanding of licensing models and commercial constructs., • Clear, confident communication skills — able to balance diplomacy with commercial clarity What’s in It for You: • Exposure to strategic partnerships and complex enterprise programmes, • A collaborative, high-performing environment where accountability and autonomy go hand in hand, • The opportunity to influence growth strategy, not just maintain delivery, • A team culture that genuinely values learning, partnership, and long-term relationship building We’ll keep this simple: if it sounds good, get in touch. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

The Opportunity We are a rapidly scaling global leader in the live events, hospitality, and experiential space, with a multi-brand platform and industry-leading portfolio of premier destinations and lifestyle brands. Backed by significant institutional investment and led by a world-class executive team, we are redefining premium physical experiences through the design and operation of high-impact venues that host corporate meetings, large-scale events, and immersive experiences around the world. Our team is driven by a passion for creating meaningful moments of connection, delivering exceptional service, and shaping unforgettable audience experiences at scale. Audio Visual Production Manager, London Location: Onsite, City of London Please note: candidate must currently reside in the UK and be legally able to work in the UK without sponsorship. About the Role: We are seeking a highly motivated, full-time Audio Visual Production (Technology) Manager to lead the technical team at one of London's premier event destinations. This role is central to overseeing the end-to-end delivery of large-scale, high-impact corporate events with precision and excellence. You will lead a high-performing team and partner directly with clients to manage every element of audio-visual production—from sound and lighting to video and staging—to create seamless and memorable event experiences. Key Responsibilities: • AV Production & Delivery: Manage and execute all audio-visual production services, including sound, video, lighting, networking, webcasting, and conferencing for events., • Client & Sales Partnership: Consult with sales and planning teams to create tech quotes and proposals. Coordinate directly with clients in advance to ensure all technological requirements are met. Provide genuine customer service and support during programs., • Team Leadership & Operations: Direct the day-to-day floor operations of AV Specialists, including scheduling, set-up, and strike. Provide training, mentorship, and support, and participate in interviewing new candidates., • Financial Management: Responsible for weekly financial reporting, tracking labor hours, contributing to monthly operations reports, and processing vendor invoices., • Troubleshooting: Provide ad-hoc troubleshooting and management of AV equipment, networking systems, and hardware for both in-house and client systems. What We Look For: • Experience & Leadership: 4+ years of experience in managing AV equipment and computer software systems. Proven leadership experience, including effective team management and collaboration with internal and external clients. Hospitality experience is preferred., • Technical Expertise: Extensive knowledge of professional audio-visual equipment, including analog/digital mixers, wireless microphone systems, video switchers, projectors/displays, and basic lighting concepts., • IT & Hybrid Skills: Strong understanding of data networking principles, architecture, and basic configuration/administration of Mac/PC systems. Familiarity with virtual meeting platforms, livestreaming technologies, and control systems., • Other Requirements: Ability to work a flexible schedule, including long and weekend hours. Ability to stand, sit, or walk for extended periods and lift up to 25 pounds. Please note: Total compensation for this role includes a base annual salary and performance-based bonus. Salary Range: £50,000–£60,000 per annum, plus eligibility for a 10% annual bonus. We are proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives. Why Join? This is a high-impact leadership role within a well-funded, high-growth disruptor in the hospitality space. You will have the opportunity to lead complex event operations at scale, shape elevated guest and member experiences, and help drive the continued evolution of a globally recognized lifestyle brand.

ODGroup is a leading office interiors company based in the City of London, operating across both traditional construction and design & build. Our reputation has been built on exceptional service, strong relationships, and a continuous drive for innovation, creativity, and improvement. We are now seeking a dynamic and highly personable Front of House Manager to join our administration team. This is a key role responsible for delivering an outstanding reception and visitor experience, while working closely with the Group HR Director to help create a workplace that is engaging, productive, and enjoyable for our team. This position has been created to further strengthen our busy office environment. Due to the nature of the role, it is essential that the successful candidate is based in the office 5 days per week; this role cannot be performed remotely. Key Responsibilities Reception / Front of House • Take full ownership of the front of house reception area and meeting rooms, ensuring they consistently reflect a professional and welcoming environment., • Manage incoming telephone calls to the main switchboard in a professional and efficient manner., • Welcome and host visitors, ensuring a first-class experience at all times., • Coordinate meeting room bookings, ensuring all spaces are well presented, organised, and ready for use., • Manage catering and refreshments for meetings and events, including drinks, breakfast, and lunch arrangements where required. Administration • Maintain office supplies including stationery, coffee, paper, and other consumables to ensure smooth day-to-day operations., • Manage incoming and outgoing post and courier services, including arranging taxis when required., • Organise staff birthday cards and cakes, helping to maintain a positive and inclusive office culture., • Support the Group HR Director with the planning and delivery of internal events and company socials., • Provide ad hoc administrative and PA support to the senior leadership team as required. Additional Responsibilities • Support the Marketing and Digital Manager with social media activity across LinkedIn, Instagram, and X (Twitter)., • Assist the Head of Sustainability with the recording and tracking of carbon footprint data relating to office operations and business activity., • Initial setup up of new starters IT (laptop, email etc.). Skills and Experience Required • A qualification in Business Administration (NVQ, diploma, or equivalent) is desirable., • A friendly, confident, and highly presentable individual who enjoys being the face of the business., • Proactive, self-motivated, and willing to take initiative and “get stuck in” to support the wider team., • Excellent written and verbal communication skills in English are essential., • Strong proficiency in Microsoft Office Suite, particularly Outlook, Word, and Excel., • Excellent organisational and time management skills with strong attention to detail.

A leading law firm has a fantastic opportunity for an experienced People & Culture Manager to join them for a 12 month FTC. Reporting to the COO, this role will work closely with senior leadership to shape culture, strengthen organisational capability, and deliver a high-quality, consistent people experience. Key responsibilities will include: • Leading the delivery of core HR operations, ensuring processes are efficient, compliant and commercially aligned, • Acting as a trusted adviser to senior stakeholders on day-to-day HR matters, including performance, employee relations and best practice, • Supporting recruitment across both fee-earning and business services populations, including graduate and early careers programmes, • Developing and embedding career development frameworks and progression pathways across the organisation, • Driving performance management activity and supporting managers to build effective coaching and leadership capability, • Designing and implementing learning and development programmes aligned to business needs, • Owning and optimising the HR system to enhance data integrity, reporting and employee self-service, • Contributing to the evolution of the firm’s employee value proposition and retention strategies, • Supporting the delivery of a clear and intentional culture agenda, aligned to values and business priorities, • Leading wellbeing initiatives to support a positive, inclusive and sustainable working environment, • Line management of a junior HR team member Candidate profile: • Proven HR experience within a professional services environment (ideally legal), • Strong working knowledge of UK employment legislation, • CIPD qualified (Level 5 or equivalent), • Credible, pragmatic and confident operating with senior stakeholders, • Able to balance operational delivery with longer-term strategic initiatives, • Proactive, adaptable and comfortable working autonomously Equal Opportunities As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.

Job Title: Global Program Manager (Banking Sector) Location: London Who We Are With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best security service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. Role Overview: The Global Program Manager will lead complex, multi-region programs within the electronic security space . This role sits at the intersection of technology, operations, and client delivery—owning large-scale deployments and ongoing program performance across systems such as access control, video surveillance, intrusion detection, and integrated security platforms. You’ll coordinate cross-functional teams, manage global client relationships, and ensure consistent delivery standards across regions. The role requires both strategic oversight and hands-on execution. Key Responsibilities: Program Leadership • Own end-to-end delivery of global electronic security programs, from initiation through execution and continuous improvement, • Define program scope, objectives, timelines, and success metrics aligned with client and organizational goals, • Develop scalable frameworks for multi-site, multi-country deployments Stakeholder Management • Serve as the primary point of contact for global clients and senior stakeholders, • Build strong relationships with regional teams, vendors, and partners, • Communicate program status, risks, and milestones clearly to executive leadership Operational Execution • Coordinate cross-functional teams including engineering, installation, IT, and support, • Standardize processes across regions while adapting to local regulatory and operational requirements, • Drive consistency in system design, deployment, and maintenance practices Risk & Compliance • Identify program risks and implement mitigation strategies, • Ensure compliance with international security standards, data protection laws, and local regulations, • Oversee vendor performance and contract adherence Financial Oversight • Manage program budgets, forecasts, and cost controls, • Track financial performance and identify opportunities for efficiency improvements Continuous Improvement • Analyze program performance data and implement improvements, • Drive innovation in security technologies and delivery models, • Capture lessons learned and apply best practices globally Job Skills Requirements: • Excellent leadership and cross-cultural communication skills, • Strong organizational and problem-solving abilities, • Ability to manage multiple priorities in a fast-paced environment, • Financial acumen and budget management experience, • Familiarity with project management methodologies (e.g., Agile, Waterfall, hybrid approaches)

A London-based organisation is seeking an experienced Commercial Removals Project Manager for a fixed-term contract, offering hybrid working. Operating within a corporate environment, this role will lead a high-profile, large-scale office relocation within a live business setting. It is ideally suited to a strategic relocation professional with a proven record of delivering complex commercial moves end-to-end. Key Responsibilities: • Design and execute a comprehensive corporate relocation strategy and fully integrated move masterplan aligned to business objectives, • Lead the end-to-end delivery of a major commercial office move, from site decommissioning through to workplace mobilisation, • Direct all commercial removals activities, including phased staff moves, specialist equipment handling and asset management, • Manage complex IT and AV relocation programmes, including secure server room migration and critical infrastructure transition, • Deliver relocation works within an occupied environment, safeguarding business continuity and minimising operational disruption, • Implement robust project governance controls, including RAID logs, reporting frameworks, change control and performance tracking, • Coordinate cross-functional stakeholders to align estates, facilities, HR and operational requirements with relocation timelines, • Procure, appoint and manage removal contractors and specialist relocation suppliers, ensuring service excellence and compliance, • Control and forecast relocation budgets, driving cost efficiencies without compromising service quality, • Lead comprehensive risk management, health and safety planning and contingency arrangements for mission-critical services, • Develop and execute structured communication and engagement strategies to support organisational readiness and staff transition, • Oversee space planning, final positioning and Day-One readiness, followed by post-move hyper-care and formal project close-down Key Skills & Experience: • Extensive project management experience within the commercial removals and relocation industry, with essential corporate office move expertise, • Proven success delivering large-scale, complex workplace relocations from strategy through to post-move support, • Strong experience relocating IT infrastructure and critical technical environments, including secure server facilities, • Advanced governance capability, including RAID management, structured reporting and controlled programme delivery, • Excellent stakeholder engagement, contractor negotiation and commercial budget management within relocation projects, • Professional project management qualification such as PRINCE2, PMP or equivalent, supported by strong analytical and strategic acumen

Job Title: IT Project Manager – Windows 11 Upgrade Location: London (3 days per week onsite) Duration: 3–6 month initial contract (likely extension) Start: ASAP Salary: Dependent on experience We are supporting a large, global professional services organisation undergoing a significant technology transformation. As part of this, they are looking to bring in experienced IT Project Managers to support a business-critical End User Technology programme. This role will focus on delivering a firmwide Windows 11 upgrade ahead of the Windows 10 end-of-life deadline. The objective is to ensure a controlled, low-disruption rollout across a large user base while maintaining business continuity and meeting security and compliance standards. Key responsibilities: Own and manage the end to end delivery of a Windows 11 upgrade programme Develop and maintain detailed delivery plans aligned to business priorities Coordinate device readiness activities including hardware and application compatibility Work closely with infrastructure, end user computing, security and service desk teams Act as the central point of coordination between IT and business stakeholders Manage rollout, pilot groups, testing and go-live activities Oversee hypercare support and ensure smooth transition into BAU Identify and mitigate risks, including application compatibility and capacity constraints Maintain RAID logs, reporting and provide clear updates to senior stakeholders Support change and communications, ensuring users are prepared for the upgrade Key requirements: Proven experience delivering large scale Windows 10 to 11 or similar OS upgrade programmes Strong end to end IT project delivery experience within infrastructure or EUC environments Excellent stakeholder management and communication skills Experience working within professional services, legal or financial services environments preferred Relevant project management certifications such as PRINCE2, PMP or Agile

ABOUT MOVEMEON Movemeon is a tech-enabled global Search and Consulting business. We work with leading PE funds, global enterprises, VC-backed scale-ups, and consulting firms, and we help them find the best strategic, transformation, and commercial talent. Our community is central to our proposition. Founded by ex-McKinsey consultants, we have built a network of over 90,000 strategic and commercial professionals who started their careers in leading consulting or finance firms (45% are ex-McKinsey, BCG, Bain). This has attracted over 5,000 businesses to partner with us, including Bain Capital, Advent, KKR, Amazon, HelloFresh, and Uber. Our tech enables us to outcompete others in the market. We are investing heavily in using software, data and AI to further improve how we serve our community and clients. We’re proud to have worked in over 100 countries and have offices focused on EMEA (UK, France, DACH), APAC (Australia, New Zealand and Singapore and India) and the US. About the role We are looking for a new Senior Client Success Consultant to join the business and help us achieve even greater progress in 2026 and beyond. The Client Success team makes up, together with the Client team, the wider client-facing team at Movemeon. As a Senior Client Success Manager, you won’t just manage a process; you will be a strategic partner to our clients. You will lead on high-value roles, using data and deep market insight to guide C-suite stakeholders through complex hiring decisions and ensuring our candidates have an exceptional experience. Why this role? • See your impact: You will have end-to-end ownership for the roles you manage. You’ll see the direct result of your advice and strategy when placing critical hires through your guidance., • A community of active candidates: You aren't starting from scratch. You’ll tap into our exclusive community of active, high-calibre candidates, combining our platform’s reach with your own proactive resourcing to fill challenging roles., • A nice mix of work: Enjoy a perfect balance of high-stakes client-facing consulting and deep-focus delivery work., • Ongoing relationship role: This allows you to get to know your clients' businesses at a deeper level and act as a trusted advisor, rather than a service provider. The activities you’ll be responsible for will include: • Autonomously leading the management of the hiring process from end to end (from the role becoming live to being filled)., • Advising clients based on data points and knowledge of their business area (role status, candidate insights, and advising on who to hire based on best fit)., • Accurately identifying the appropriate candidates for a shortlist and clearly explaining the rationale behind your selection., • Using data to self-identify areas to improve and optimise delivery speed and quality., • Leading all candidate communication, including proactively reaching out to high-potential talent who are a good fit for the role., • Communicating effectively with senior stakeholders, both internally and externally, on role performance and strategy., • Keeping accounts updated and maintaining high platform hygiene to ensure data accuracy across the business. What we’re looking for • Experience in a client or customer-facing role, with a track record of managing senior relationships., • A natural organiser with strong attention to detail. You must be able to manage multiple projects/workstreams at the same time: prioritising based on impact, working to, and setting deadlines appropriately., • A genuine interest in working in the search/ consulting/tech space., • Proactive and action-oriented, with the ability to prioritise and work effectively based on commercial impact and client/candidate experience., • Confidently advise clients on hiring-related issues based on data and market insights., • A highly effective communicator at all levels. You must have good emotional intelligence, as well as an ability to influence and guide clients. You should be inquisitive and interested in understanding people’s thought processes., • An active listener. You are unafraid to ask questions to get to the right answer, and you synthesise data to inform decisions and reprioritise accordingly., • Strong problem-solving abilities. You will need to be flexible in your approach and identify opportunities to increase your conversion of won deals., • A commitment to experience. You care greatly about candidate and client experience and ensure they get the most out of our service., • Fluent spoken English and excellent written communication. Nice-to-haves * Experience working in a high-growth business environment. • Prior experience working in a SaaS or recruitment business., • An understanding of the types of projects that management consultants may execute on., • Fluency in any other language. What we offer An opportunity to have a huge impact on a high-growth business, whilst nurturing and developing a close-knit and open team. Our offer includes: • Salary: £40,000 - £50,000 base salary plus up to 25% OTE bonus (dependent on experience level)), • Visa sponsorship, • Exciting business in a time of rapid growth, • Respect for and encouragement of your ideas and initiatives, • A sensible work-life balance; we know how important it is to recharge, • Flexible working policy: Farringdon Office 2 days a week; flexible 3 days, • Enhanced maternity and paternity leave, • An office in central London (Farringdon), including office snacks, tea and coffee, and a hybrid working model, • Paid team away trips - we went to Spain, Italy, Transylvania and Montenegro in the past, • 27 days holiday plus bank holidays (with additional days for extra tenure) Location: UK, 2 days/week in the office (with some flexibility)

Intelligently Moving Your World XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou, China, XPENG has regional offices in Beijing, Shanghai, Shenzhen, Silicon Valley, and San Diego, and in 2021, we established our European headquarters in Amsterdam, along with offices in Copenhagen, Munich, Oslo, and Stockholm. Our passionate and diverse team, with expertise in technology, finance, and the automotive industry, spans hubs in China, the US, and Europe. Together, we are forging our international presence as pioneers in the future of mobility. Why should you be part of our success story? XPENG Inc.'s American Depositary Shares (ADSs) have been listed on the New York Stock Exchange (NYSE) under the symbol 'XPEV' since August 27, 2020, and on the Stock Exchange of Hong Kong Limited (SEHK) under the symbol '9868.HK' since July 7, 2021. In 2023, XPENG further strengthened its growth trajectory with a $724 million strategic investment from Volkswagen, solidifying its position in the global market. There has never been a more exciting time to join XPENG — a leader in smart electric vehicles and sustainable mobility solutions. Position: Customer Experience Manager - UK Key Responsibilities Customer Voice & Problem Resolution • Mandate to lead the full Voice of the Customer (VOC) program, aggregating and analyzing customer insights across multiple channels (call centers, social media, surveys, retail, partners, and direct feedback)., • Proactively identify pain points and trends, prioritizing high-impact issues that require escalation and resolution., • Ensure closed-loop resolution by coordinating cross-functional actions with HQ, regional teams, and key business lines (Sales, After-Sales, Product, Digital, PR, and Technical)., • Drive improvements in issue response time and accountability across departments., • Ticket system monitor the local ticket system to collect, track, and manage customer feedback and complaints. Categorize tickets into key areas:, • Product Quality, • Service & After-Sales, • Delivery & Logistics, • Technical Support, • General Customer Experience, • Assign priorities based on urgency and impact., • Enable cross-team collaboration with clear ownership. Cross-Functional Leadership & 360° Approach • Act as the internal project manager, securing cross-functional collaboration by ensuring all departments contribute to a seamless customer journey., • Work closely with Sales, After-Sales, Product, Retail, Technical, PR, and Digital teams to eliminate process silos and optimize customer interactions across touchpoints., • Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience., • Prioritize and drive key customer initiatives, ensuring that improvements are implemented across all areas. Retail Network Development & Hiring Standards (optional) • Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards., • Oversee Assessment Centers for hiring, defining best practices for onboarding new customer-facing employees across retail and call centers., • Work with HR and Training teams to define key CX competencies for hiring and performance management. Experience Measurement & Reporting • Own customer experience KPIs (e.g., NPS, CSI, customer retention), providing data-driven insights to national and global leadership., • Establish clear reporting mechanisms to track progress, identify challenges, and recommend strategic actions, • Develop and maintain dashboards that provide real-time visibility into customer satisfaction and pain points. Continuous Improvement & CX Innovation • Drive process optimizations, system enhancements, and new initiatives to improve customer experience efficiency., • Explore innovative tools/digital solutions to enhance engagement and satisfaction., • Foster a culture of continuous improvement, ensuring CX remains a top priority. Requirements and skills • Experience:, • Experience in VOC management, or cross-functional coordination roles., • Proven ability to collaborate with technical, operational, and business teams., • Experience in automotive, tech, or consumer-facing industries is a plus., • Skills:, • Proficiency in AI-driven tools., • Strong analytical skills to interpret VOC data and prioritize actions., • Excellent communication and stakeholder management skills., • Fluency in English and Danish., • Mindset: Proactive and passionate about customer-centric innovation. Next steps: To comply with GDPR, we can’t process your personal data without your given consent. Therefore, please apply directly via LinkedIn portal so that our team can proceed further. As part of our application process, certain positions at our company require a pre-employment screening to ensure the reliability and integrity of our employees. This screening is a standard procedure and may include components such as a Criminal Background Check from your current or previous country of residence over the past five years. Additionally, the process may involve an integrity questionnaire, verification of identification, diplomas, work experience, and consultation of the central insolvency register. We appreciate your understanding and cooperation in this important matter, as it helps us maintain the high standards expected by our team. Our Commitment to Diversity and Inclusion: At XPENG, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, disability status or other applicable legally protected characteristics.

M&E Account Manager Prestigious Commercial Building £75-85k Salary Central London Healthcare Pension Our customer are one of the leading property & real estate organisations globally, with a number of high profile buildings under management and across a range of sectors including financial services & corporate, healthcare, managing agent and heritage among others. Due to an internal promotion at a long held account in Central London (Zone 1) they currently seek an account manager to take charge of M&E delivery across planned & reactive maintenance for a corporate HQ building, as well as driving projects and extra works. Guideline salary for this position is circa £75-85k basic as well as associated benefits including healthcare, pension scheme, etc. Candidates must be fully qualified in an engineering discipline (mechanical, electrical), ideally through a recognised apprenticeship, and have at least five years demonstrable experience as a contract or account manager within M&E maintenance on the service provider side. Experience with similarly high-profile or demanding client accounts is essential, while experience within listed / heritage assets is ideal. Particular duties will extend to: • Contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance, • Daily management of the Engineering team including compliance, disciplinary processes and procedures., • Direct, instruct and manage all staff under their control as well as SSP’s ensuring compliance with working practices., • Complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client., • Conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems., • Liaise and keep informed both the client and line manager on all aspects of contract problems (defects & deficiencies)., • Ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio., • Ensure quality is maintained throughout the facilities., • Ensuring business policies and processes are effectively communicated, and implemented within the contract., • Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence., • Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues., • Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded., • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met., • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts., • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward., • Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate., • Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Experience Required • Experience in Facilities Management industry, • Must have progressed from an "on the tools" mechanical / electrical engineering role, • Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives., • Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable., • Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)., • A good level of English and Mathematics required., • Strong organisational and communication skills with the ability to prioritise workloads., • Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints. This is a fantastic opportunity to work on a prestigious account for a corporate HQ, well served by public transport links into a main-line rail station. As such it will suit an ambitious and enthusiastic account manager with a technical background, keen to further their career with an industry leader.

Restaurant Designer (Revit/3DS Max) · Function(s) - Designer · Reporting to - Design Manager · Contract type - Full time permanent · Remuneration - Competitive · Office - IFSE Head Office, Croydon, CR0 4XD Introduction Are you an experienced Revit Designer looking to play a key role in shaping creative, high-impact spaces? Would you like to join a progressive, employee-owned company working across the hospitality, restaurant, and retail sectors? Do you thrive in a fast-paced environment, balancing multiple projects with creativity and technical precision? At IFSE Group, we design and deliver innovative, efficient, and visually striking commercial kitchens and foodservice spaces. From M&S Cafés to Hilton Hotels, and from the National Gallery to high-end restaurants, our work spans a broad and exciting client base. Role Description We are currently seeking a Mid-Weight Designer with strong Revit/3DS Max experience to join our in-house design team. This position will support the Design Manager and play a leading role in the development and execution of high-quality kitchen and interior design concepts. Your primary focus will be to deliver detailed Revit models and visualisations, alongside traditional 2D CAD work. You will also collaborate across departments and with external stakeholders — including clients, architects, suppliers, and contractors — to ensure seamless project delivery. Some projects will include restaurant front-of-house designs, requiring mood boards and interior design proposals. Frequent site visits are required for surveying and project coordination. Key Requirements • Revit (priority) – Proven experience using Revit for commercial or hospitality design projects. This is a key focus of the role., • AutoCAD – High-level proficiency, • 3DS Max / Sketch-up – For 3D concept development and rendering, • Commercial kitchen and restaurant design – Strong understanding of equipment layouts and space planning, • Interior design and FF&E – Ability to develop mood boards, select finishes, and propose design concepts, • M&E service drawings – Ability to produce detailed, technically accurate layouts, • Adobe Photoshop and Microsoft Office Suite, • Excellent written and verbal communication skills – Must be a collaborative team player, • Strong technical awareness – Especially around architectural layouts and coordination Desirable Experience • Advanced Revit workflow knowledge – Including families, schedules, and rendering, • CRM systems, • Common Data Environments (CDE), • BA in Architecture or similar What you'll receive: • Competitive salary · Annual bonus (generally paid in May) which is related to the success of the company for the year – as we’re an EOT (Employee Ownership Trust) that can be tax-free up to the value of £3.6k • Private Health Care (after probation period has concluded), • Generous Company Pension of 4%, • Life cover amounting to 4x salary (after probation period has concluded), • Paid annual leave: 25 days + public holidays. Following the third year of service, leave increases by one day per year, up to a maximum of 30 says annual leave. Bank holidays are paid in additional to the above annual leave Company details: Work schedule of 9am to 5.30pm, Monday to Friday, with on-site parking available and the IFSE offices are within a 5 minute walk of the Waddon Marsh tram stop. ifse is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Responsible to: Service Manager Purpose The Case Manager will strive to make contact and work on a one to one basis with perpetrators whose victims have been identified as high risk at MARAC to pro- actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, the Case Manager will work with existing agencies in each pilot site to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. Throughout the intervention the Case Manager will work closely with the IDVA service to review risk, develop safety plans and improve outcomes for all parties involved. The Case Manager will be responsible over the long term for delivering outcomes, to achieve behaviour change with each service user. Responsibilities Interagency work • Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area., • Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector., • Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project., • Working closing with other professionals to ensure that risk management and safeguarding duties are effectively met., • Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse., • Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer., • Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user., • Be flexible and willing to work in all types of environments. Case management • Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service’s safeguarding framework., • Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both ‘Support (change) or/and Disrupt (continued offending) concept., • Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service., • Attend monthly case management meeting with the Service Manager ., • Attend clinical supervision., • Take appropriate steps to protect where there is an imminent risk to another person. Recording and administration • Ensure that case files and records are accurate and complete, and are kept and in compliance with Data Protection Act requirements., • To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management., • Weekly maintenance and accurate and secure audit trail of all relevant communication., • Comply with the data protection and information sharing protocols that Drive has agreed to. Direct work with service users • Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project, • Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to addressing their abusive behaviour, • Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc., • To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others, • Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs., • Develop strategies that will disrupt the continued risk posed by service users, • Undertake assessment of risk, needs and attitudes to inform the individual service user’s intervention plan., • Ensure that risk assessment and risk management procedures are followed at all times., • Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families., • Work closely with the IDVAs’ supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual., • The welfare and safety of children and young people is paramount, considered in every aspect of your work, address parenting needs where appropriate and taking action to safeguard children. General • Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice., • Represent the service at local events; deliver training and presentations as required., • Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process., • Be confident to evidence reflective practice in all aspects of work, sharing learning and, • Be committed to reviewing individual and team practice and undertake regular training., • Act with integrity and respect when interacting with service users, employees, agencies and individuals., • Competent in defensible decision making, recording and being held accountable, • Show initiative in tackling issues within the service and in relation to other agencies., • Act as a champion for the implementation of the pilot programme in your area, • Hold a full driving license, have access to a car and be able to travel across the pilot area as required., • Partake in evening and weekend work as required. Person specification Essential experience • Direct work with vulnerable service users, • Working within a public protection/ safeguarding multi-agency setting .e.g. Child protection, vulnerable adults, MARAC, MAPPA., • In managing safeguarding issues and procedures., • Writing and presenting information formally and informally, to a range of audiences., • Working within legislative frameworks and using this application to develop, influence and encourage partnership working., • Working within conflict management continuum., • Evidence of keeping reliable and timely reporting and meeting deadlines. Desirable experience • Work with victims and or perpetrators of domestic abuse., • Work with service users with complex needs and/or challenging behaviour., • Working with service users with diagnosed mental health issues, • Working with service users with substance misuse, • Work with young people aged 16-25 years., • Of using pro-social modelling and motivational interviewing in practice. Knowledge and understanding: • Have an excellent understanding of domestic abuse, including the impact on victims and their children, and the legal and practical remedies available., • An understanding of public protection arrangements, the provision of policing, child protection, health and social care, housing support and of multi-agency/partnership working., • Have a good knowledge of effective ways of working/engaging with perpetrators of domestic abuse., • Have a thorough understanding of Idva work including risk assessment, risk management and comprehensive safety planning., • Have theoretical and procedural knowledge of other services involved in the response to domestic abuse., • Understand multi-agency partnerships in relation to domestic abuse., • An understanding of the Marac process at an operational level;, • Understanding of the child protection system. Skills • Ability and willingness to work independently and as part of a team., • Good relationship management with regard to multi-agency work that incorporates sensitivity, responsiveness and attention to the promotion of congruent and effective partnership working., • IT skills, including use of Microsoft Office., • Hold a relevant degree, a vocational qualification or equivalent experience., • Support and guide your service users, and have excellent advisory, negotiation & persuasive skills., • Empathy, • Have excellent conflict and crisis management skills and the ability to deal with stressful and difficult situations., • Have excellent interpersonal skills., • Ability to lead and facilitate discussions to achieve a positive outcome., • Excellent networking skills and the ability to develop strong working relationships with other agencies., • Reflection and self-awareness. Attributes • Have confidence in their own ability to make decisions., • An ability to work collaboratively as part of a team; whilst also having the initiative to work independently as necessary:, • Excellent communication skills (both written and oral)., • Belief in perpetrator behaviour change., • A comprehensive understanding of risk., • Range of experience in domestic abuse sector., • Capacity to manage raw emotions including conflict, challenge and trauma., • Proactive and self-motivated.

Used Vehicle Operations Manager | £30,000 - £35,000 A senior operational role with real influence over quality, cost, and customer experience, backed by one of the UK’s most recognisable financial services groups. This position gives you ownership of the full operational delivery of used leased vehicles across a pre-loved car programme, with the authority to approve work, control spend, and protect standards. You will sit at the point where engineering judgement, commercial control, and customer outcomes meet. Every decision you make directly impacts vehicle quality, margin, and the driver experience. The scale of the fleet, the investment behind the programme, and the focus on sustainable mobility mean this is not a side-project role. It is central to how the business operates. Alongside the role itself comes a genuinely strong benefits package, long-term career opportunity, and the backing of a group that invests heavily in its people, technology, and future. What You’ll Be Doing • Owning the operational delivery of all used leased vehicles within the pre-loved range, ensuring every vehicle meets agreed standards before allocation, • Authorising SMR and bodywork repairs, controlling costs, and working closely with vehicle operations to ensure correct repair methods are followed, • Identifying vehicles that fall outside standard and directing them into the appropriate remarketing channel, • Coordinating with suppliers, customers, and internal order and delivery teams to ensure a smooth and consistent driver journey What You’ll Need to Bring • Strong technical knowledge of vehicle repair and maintenance across ICE and electric vehicles, including LCVs, • Experience within franchised dealerships, spanning workshop and service desk environments, • Proven background in cost approval, audit, or similar commercial control roles within leasing or automotive operations, • Clear, confident communication skills and the credibility to manage suppliers, stakeholders, and customers Who They Are The business is an award-winning car leasing and salary sacrifice provider operating at scale across the UK. Sustainability sits at the heart of what they do, from supporting lower-emission mobility to offsetting carbon on every vehicle placed through their schemes. Backed by a major financial services group, they combine stability with ongoing investment, progressive people policies, and a clear commitment to inclusive, values-led working.

Talent Acquisition Partner - EMEA - Join Our Team! Location - London, UK | Hybrid (3 days in office) Maternity cover Full-time | 12-month fixed-term contract About Us At TTC, we are Enriching lives by connecting people and places. For over 100 years, we’ve been bringing the world closer together by crafting journeys that create lasting memories, lifelong friendships and meaningful cultural connections. Across more than 70 countries and our award-winning brands, we design and deliver travel experiences that go beyond sightseeing - they change perspectives. Behind every unforgettable journey is a passionate team making it happen. That’s where you come in. The Opportunity As our Regional Talent Acquisition Partner - EMEA, you'll be the engine behind how we attract and hire the people who bring TTC to life. This isn't volume recruiting — it's strategic, consultative talent partnership at scale. You'll work shoulder-to-shoulder with hiring leaders to translate business priorities into clear, deliverable hiring plans. You'll bring market intelligence, structured frameworks, and a sharp commercial lens to every conversation. And you'll do it across a region — meaning your work will shape how we grow, where we grow, and who grows with us. What You'll Own Regional hiring delivery. End-to-end recruitment across all role types — intake to offer — with full accountability for outcomes, momentum, and a hiring experience that reflects who we are. Hiring manager partnership. Coaching leaders on structured assessment, skills-based hiring, and faster, better-informed decisions. You'll challenge thoughtfully and consistently raise the bar on hiring quality. Strategy in execution. Translating global TA frameworks into smart regional delivery — balancing global consistency with local market nuance, and partnering with our Global TA Lead and Global TA Partner on priority roles, pipelines, and initiatives. Pipelines and market insight. Building diverse, ready talent pools for key and repeat roles. Reducing agency reliance through sharp direct sourcing. Bringing the kind of market intelligence that changes how we compete for talent. Performance and improvement. Owning the data — time-to-hire, pipeline health, sourcing mix — and using it to continuously sharpen how we hire. Strong ATS discipline (Dayforce or equivalent) is non-negotiable. What You Bring • Significant TA experience in a regional or multi-market environment, • A proven ability to advise, influence, and respectfully challenge senior hiring leaders, • A track record of measurably improving hiring outcomes, efficiency, and cost, • Comfort delivering across the spectrum — from operational hiring to complex, strategic searches, • Fluency with ATS/HRIS platforms (Dayforce a plus), recruitment analytics, and modern sourcing, • Strong instincts for talent markets, workforce planning input, and pipeline strategy Bonus points for: experience in a global TA model or transformation environment, exposure to structured hiring playbooks and SLAs, or a background in travel, hospitality, or multi-brand organizations. What Makes This Role Different You won't be processing requisitions. You'll be shaping how a 100-year-old global company hires for its next chapter — partnering with leaders who care about getting hiring right, working within a global TA model that's evolving, and operating in a business where your ideas, frameworks, and instincts will land somewhere that wants them. And you'll do it all in service of a mission that genuinely matters: enriching lives by connecting people and places. How We Work Our values shape every hire we make and every team we build: 🌍 Value Every Voice — we put people first 🤝 Act with Integrity — we do what's right 🧭 Explore Beyond Boundaries — we're driven by curiosity 🎯 Own the Outcome — we take responsibility for our decisions ✨ Succeed Together — we've got each other's backs Occasional regional travel required. Ready to help us find the people who'll shape TTC's next century? Apply now!

Bailey Partnership is an award winning multidisciplinary construction consultancy, recently recognised by the Building Magazine as the fastest-growing consultancy in the UK. Established in 1971 and operating from 13 offices across the South of England, East Midlands, Scotland, Manchester and Gibraltar, we are a Building Top 150 consultancy offering Architectural, Interior Design, Building Surveying, Quantity Surveying, Fire Engineering, Project Management, Civil & Structural Engineering, Building Services Engineering, and Town Planning services. Our ethos is based on efficiency, flexibility, accessibility and being passionate about what we do, always striving to build meaningful enduring relationships with our clients and industry partners. Our ongoing success is built on our relentless pursuit of excellence. Our experience alongside our highly motivated, well trained and professionally qualified staff ensures the very best service. About the Role We are looking for a Principal Fire Engineer who wants to play a key role in the continued growth and development of our fire engineering service. As we expand, we are continuing to strengthen and diversify our offer, positioning fire engineering as an integral part of the design process across a broad range of sectors and project types. You will contribute to this evolution by providing high-quality technical leadership, supporting the development of our people, and helping to shape the services we deliver to clients. You will lead and oversee fire engineering commissions from early design through to delivery, developing pragmatic, proportionate and technically robust fire safety solutions that respond to project-specific risks, regulatory requirements and client objectives. What you'll be doing As a Principal Fire Engineer, you will lead the development of fire strategies and supporting technical advice for a range of new-build, refurbishment and existing-building projects. You will work closely with clients, architects, design teams, approving authorities and internal colleagues to develop coordinated, evidence-based fire engineering solutions, drawing on both prescriptive guidance and performance-based approaches where appropriate. The role will also involve technical review, project leadership, mentoring of less experienced engineers, and support for business development and client relationship management. Main Duties and Responsibilities • Lead the delivery of complex fire engineering projects from feasibility and bid stage through to completion, ensuring that technical, commercial and programme requirements are appropriately managed., • Prepare, review and oversee fire strategy reports, technical notes and supporting design information for projects across a range of sectors and building types., • Develop fire engineering solutions using relevant legislation, statutory guidance, British Standards and recognised engineering principles, including prescriptive and performance-based approaches where appropriate., • Provide technical input on matters including means of warning and escape, evacuation strategy, fire-resisting construction, compartmentation, external fire spread, smoke control principles, firefighting access and facilities, and active fire safety systems., • Lead discussions and negotiations with Building Control, fire and rescue services and other regulatory stakeholders to support agreement of fire engineering proposals., • Collaborate effectively within multidisciplinary design teams, providing clear and proportionate fire engineering advice that supports coordinated and buildable design outcomes., • Undertake high-level technical reviews, quality assurance and peer review of reports, calculations and design outputs prepared by other members of the team., • Mentor and support the technical development of junior and intermediate fire engineers, contributing to a positive learning and knowledge-sharing culture., • Manage project budgets, resource requirements and delivery programmes, with an awareness of commercial performance and client expectations., • Support fee proposals, bids, client development and wider business growth activities in line with the continued development of Bailey Partnership’s fire engineering service., • Maintain an up-to-date awareness of changes in fire safety legislation, guidance, regulatory expectations and wider industry developments. About you • Degree or Master’s degree in Fire Engineering, Fire Safety Engineering, or a relevant engineering / built environment discipline., • Professional membership of the Institution of Fire Engineers or another relevant professional body; Chartered Engineer status, or working towards it, would be advantageous., • Substantial experience in a fire engineering consultancy or design-led built environment role., • Demonstrable experience of preparing and leading fire strategies for UK projects across multiple design stages., • Strong knowledge of UK fire safety legislation, statutory guidance and recognised design standards, with the ability to apply these proportionately to project-specific circumstances., • Experience of leading client and stakeholder discussions, including the ability to clearly explain complex technical matters to non-specialist audiences., • Proven ability to manage multiple projects, review technical work and support the development of others., • Commercial awareness, with experience of managing fees, scope, programmes and client relationships., • Previous experience of contributing to team leadership, service development or business development would be beneficial. Benefits: • Join a dynamic consultancy with excellent progression opportunities, • Regular and committed training and CPD opportunities, • Up to 27 days holiday (increasing with length of service), • Regular sports & social events - BBQ’s, boat trips, bowling nights!, • Private Healthcare, • Excellent enhanced pension scheme, • Cycle to Work Scheme, • Access to 24/7 counselling through our employee assistance helpline And much more...! For a confidential chat, please speak to our Talent Acquisition Manager, Rachel Gilchrist, at rachel.gilchrist@baileyp.co.uk Bailey Partnership (Group) Ltd is committed to providing a workplace free from all forms of discrimination and harassment, and we expect all employees to be welcoming, inclusive and respectful to their colleagues. We actively promote equal opportunities, and continuously strive to value our diverse workforce.

Resident Liaison Officer and Project Assistant Reports to: Senior Project Manager Office location: London Project locations: London and Southeast The Company: A S Ramsay Building Contractors Ltd are award winning building contractors based in London and the Southeast. Our primary point of company culture is to ensure our staff focus on having a ‘service first’ approach, being approachable, honest and clear with our clients. We strive to be at the very top of our industry in terms of quality control, development of staff, and customer service. Our work focus is: • Restoration: external mansion block repair schemes and internal common part refurbishment., • Cladding remediation: design and build contracts replacing combustible cladding to residential high-rise buildings., • Fire compartmentation: certified fire door installation, repair and maintenance, as well as compartmentation schemes and installation of fire detection and suppression systems. Job purpose: The Resident Liaison Officer and Project Assistant is the first port of contract for general queries and resident liaison. The administrative tasks within the department include all project administration maintaining legal compliance, client correspondence and project communication. You will monitor all contractual dates from Valuations, Practical Completion and defects liability periods. Main duties: • Answer the main work phone ensuring that our customer care and service is our priority., • Assist your Project Manager with managing and coordinating the Delivery Team, organising surveys and booking in access with building occupants., • Produce a weekly Quality Assurance Checklist for the Managing Director to review, highlighting any missing information or documents which should have been produced and saved into Sharepoint.Support our Deliver Team to ensure that any missing documents are produced., • Act as a Resident Liaison Officer for our sites building occupants, producing updates in line with the project plan, organising and attending, if required., • Set up all project files on Sharepoint at the beginning of a project and audit the files at Practical Completion ensuring that all required documents including significant emails are present and filed correctly., • Assist the Project Manager with the execution of the delivery process, working alongside your team and encouraging them to keep on top of their obligations., • Assist the Project Manager with collating the timesheets for submission to accounts., • Contribute to our marketing and promotion by taking high quality photographs and engaging content for our marketing team to use., • Dead filing project documents from our management software into SharePoint in line with GDPR requirements., • Assist with other project related tasks from time to time. Person Specification: • A minimum 2 years’ experience in a similar role., • Must be very strong with IT., • Must be proficient in using Microsoft programs, • Must have a sincere and honest approach., • Exceptional administration skills., • You must be an excellent communicator with focus on both your clients and colleagues to achieve clarity, openness and positivity., • You must be a positive and helpful individual who possess a ‘can do attitude’. You will create a positive environment within the company towards your work, your clients, and colleagues., • Be committed and driven to achieve above the expectations set., • Have a high attention to detail.