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Are you looking to join a successful and growing organisation who are committed to creating a great safe place to work where all employees have the opportunity to contribute, grow and develop? Portakabin are looking for a Commercial Manager to join our successful team to cover the East midlands -Nottingham Area(Nottingham, Derby and Leicester). You must live within this region and be able to travel throughout it and also stay overnight at National locations if required. As an experienced Commercial Manager, you will lead a team to achieve commercial targets in support of the Business Unit commercial strategy. Your remit will be to coach the team in the field and also support in the office to maximise performance, achieve targets, drive strong customer engagement and deliver an excellent customer experience. Role Details: • Annual salary up to £55,000 - dependent on skills and experience., • Travelling weekly covering the Nottingham/Derby/Leicester Area., • Uncapped Commission, • Permanent, • Company Car, • Full UK Driving Licence, • Eligible for Private Medical Scheme, • Annual leave of 25 days per annum plus bank holidays and opportunity to buy an additional 5 days each year., • Plan and allocate commercial activity to the area to deliver commercial targets, grow market share and maximise EBITDA potential., • Collaborate with wider teams to deliver excellent customer service and product quality from order win through the entire customer journey, ensuring a seamless and high-quality customer experience., • Maintain strong internal relationships and work with the Regional Project Manager to programme and manage delivery expectations with customers., • Promptly resolve any service issues that could impact customer satisfaction, escalating when necessary., • Coach team members to win new business, grow existing customer accounts and maintain a strong pipeline with high conversion rates., • Develop team members by ensuring they have the skills required to perform their duties and providing targeted coaching to maximise individual and team performance., • Hold regular conversations with individuals and teams to set clear expectations, promote accountability and sustain high performance standards., • Manage and develop Key accounts and close larger opportunities within this region supporting the commercial team to enter into contract with clients, • Identify and implement commercial improvements that increase efficiency, enhance competitiveness and elevate the customer experience., • Ensure compliance with company policies, governance standards and all legal and regulatory requirements., • Educated to degree level, or equivalent relevant commercial experience., • Minimum GCSE (or equivalent), including maths and English., • Experience of managing and developing commercial teams., • Background in B2B sales with a track record of delivering results., • Experienced in selling and a confident negotiator with good influencing skills., • Demonstrated the ability to manage a wide customer account base effectively., • Demonstrated ability to identify and convert new business opportunities., • Commercially aware, keeping up-to-date with competitor activities and market trends., • Track record of delivering efficiency improvements., • Proficient in using Microsoft Office including MS Excel, Word and PowerPoint. NOTE: If we receive a high volume of applications for a role, we reserve the right to close a vacancy earlier than scheduled. • Contributory pension including life insurance benefit, • A range of dedicated health and wellbeing services, • Cycle to Work Scheme, • Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!), • Learning & development opportunities and resources, • Opportunity for career progression, • A chance to give back to your community with an annual volunteering day

ABOUT US With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT delivering everything they need through one seamless point of contact.As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS Hours of work - Monday to Friday -7am - 4pm 42.5 per week We are looking for an Installations Driver to join the team in our Lincoln office. This role is ideal for someone who enjoys being on the road, takes pride in delivering outstanding service, and likes working hands-on with technology whilst ensuring all given tasks are completed in expected time scales. Responsible for daily checking and correct loading of equipment on to the installation vans, securing all machines and peripherals to prevent any movement or damage using the restraint and protective materials provided. Ensuring that all items logged agree with that shown on the delivery sheet. To be responsible for communicating with the Logistics/Installation Management any issues regarding delivery of equipment to the customers. Providing customer training in use of equipment being delivered. Removal of traded in equipment from customer premises as and when instructed ensuring they have been correctly prepared for transport and all information is on the collection paperwork including meter readings. Ensure that the vehicle is correctly maintained and that any defects or problems are notified to the Transport Supervisor/Manager. Carry out daily inspections of any lifting equipment provided, i.e. stair walkers; and ensure protective and other van based equipment is serviceable and adequate. To obey the highway code at all times when driving. Recording destinations, mileage and fuel used on company forms To be aware of and understand COSHH and Health & Safety Regulations and adhere to them while working in company workshops. Attend training courses and meetings as and when required. SKILLS AND EXPERIENCE REQUIRED Collaborates with others to achieve a common goal, communicating in all forms in an appropriate manner. Have a working knowledge of EU Driving Regulations and Domestic Working Time Regulations. Is able to drive vehicles up to 7.5t and holds a current Driver CPC Must have no more than 3 points on driving licence Must be a minimum age of 25 for company insurance purposes Flexible attitude towards working hours/weekends and overnight stays Physically fit Customer care experience BENEFITS Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Pension scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including access to a virtual GP and financial wellbeing support Mental health first aider support programme Cycle2work scheme Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes Mobile phone discounts WHY JOIN APOGEE At Apogee, our values Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them. Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on 0345 300 9955 we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award-winning customer service speaks for itself take a look at our excellent Trustpilot reviews and our Customer Experience Foundation Membership accreditation. Our application form is quick and easy no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly. TPBN1_UKTJ

GLL is looking for a Centre Swim School Lead to work at ONENK Leisure Centre. If you have the skills and ambition to join us as a Centre Swim School Lead, there has never been a more exciting time to join us. For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. As a Centre Swim School Lead, you will be the link between our customers, swimming teachers, and the leisure centre team. You will be responsible for a centre's swim school programmes, including school swimming and all other swim school course products. This key role provides technical support to the centre teams to ensure the smooth running of the lessons and a high-quality, consistent level of customer service. Your role will bring organisation and structure to the swim schools as you develop a plan to manage the programme, lead and inspire your swimming teachers, and grow the income and number of pupils learning to swim. This role offers a real opportunity to affect positive change and get closer to GLLs National Aquatics Team. Youll no doubt be an experienced swimming teacher looking for the next stage in your career and be full of ideas on how to make things better. Well offer in-house training to support you with your role as well as development opportunities such as train the trainer and the STA Tutor training programme. What youll do: • Focus on pupil progression and attainment., • Drive retention., • Oversee and impact lesson delivery and quality., • Manage, mentor, and develop your team of swimming teachers., • Recruit new teachers., • Deliver first-class customer service., • Deal with customer queries and complaints., • Create a positive customer journey., • Utilise marketing resources to promote products and engage customers and staff., • Oversee the school swimming programme and pupil attainment. What you need: • Be a fully qualified swimming teacher., • Hold a Level 2 Certificate in Teaching Swimming (STA or Swim England/Swim Wales/Swim Scotland/Swim Ireland)., • A real focus on customer service., • Passion and personality., • Knowledge of health and safety., • Be a great team player. The basics: • This is a part time, 10 hour management position that can be topped up via teaching both daytime or evening lessons. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role., • We are an accredited Living Wage employer with industry-leading rates of pay., • We can offer a career, not just a job, with extensive Learning & Development support available., • A uniform will be supplied and must be worn., • GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in., • Access to a pension scheme., • Health Assurance and access to Counselling services., • Access to the tax-efficient Ride to Work bicycle purchase scheme., • Free annual eye tests., • The right to stand for the Society board and to vote for board members to represent you., • Access to team building and fun events such as treks, concerts, outings, etc. As the UKs largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and childrens centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is More than a Job, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: • A permanent employment contract - part time and full time. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, youll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to peoples lives. We are an inclusive employer. We seek and welcome diversity in our teams. xrnqpay All pay rates are subject to skills, experience, qualifications, and location.

Sales Manager Ensure you read the information regarding this opportunity thoroughly before making an application. Location:Scunthorpe, North Lincolnshire, DN15 8QJ Working Hours:Full-time Salary:£30,000 - £35,000 per annum, depending on experience Our client is a specialist industrial service provider delivering high-value technical services to the refining, petrochemical and energy industries. Their expertise includes catalyst handling, silo cleaning, reactor services, and industrial chemical solutions delivered to some of the worlds leading industrial operators. As part of an international industrial services group, they combine global expertise with strong local delivery. Due to continued growth, they are looking for an ambitious and commercially driven Sales Manager to join their UK team. This role offers an exciting opportunity to develop business within a highly specialised technical sector, working closely with refineries, petrochemical plants, and industrial clients across the UK and Europe. If you enjoy building relationships, identifying new opportunities, and working in a dynamic industrial environment, our client would like to hear from you. The Role • Identify and develop new business opportunities within the refinery, petrochemical, and industrial sectors, • Build and maintain strong long-term relationships with key clients and industry partners, • Promote company services, including catalyst handling, silo cleaning, and reactor support services, • Identify upcoming turnarounds, shutdown projects, and maintenance opportunities within the industry, • Support marketing activities, including LinkedIn presence, website content, and promotional initiatives, • Represent the company at client meetings, industry events, and technical discussions, • Assist with preparing proposals, commercial offers, and project presentations Essential • Experience in sales, business development, or account management, • Strong communication, negotiation, and relationship-building skills, • Commercial awareness and the ability to identify new opportunities in technical industries, • Self-motivated with a proactive and results-driven attitude, • Good organisational and time-management skills, • Ability to work independently while also collaborating with internal teams, • Company vehicle, • Full product training and industry support, • Opportunities to grow within a well-established international group, • Exposure to major industrial projects and leading global clients Your data will be handled in line with GDPR.

Bat Specialist Ecologist A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. LOCATION FLEXIBLE Leeds, Newcastle, Cockermouth, Leicester, Birmingham, Bristol, London or Southampton Are you a bat specialist, either a BER Registered Consultant or a Natural England Class 2 or above bat survey licence holder? Do you have a desire to apply your bat expertise to a diverse project portfolio with the support of an industry leading team? Have you worked on mitigation licensed projects recently and are looking to become a BER Registered Consultant? Or do you hold a bat disturbance and handling licence in Scotland or Wales, or have licensing and bat project delivery experience in Northern Ireland and ROI? Are you eager to enhance your technical skills and develop your career with a defined professional pathway of your choosing? Do you want to work with a team who value and promote health, wellbeing and a fulfilling working life, recognising the commitment required to conduct nocturnal bat survey work? Role Outline As Tetra Tech builds on its demonstrable track record as one of the leading global environmental consultancies, we are seeking Bat Earned Recognition (BER) Registered Consultants and those who qualify as BER Accredited Agents to strengthen our existing BER expertise in the team. We are also looking to expand our bat expertise in the Scotland, Wales, Northern Ireland and ROI teams. As a multidisciplinary consultancy, our ecologists work closely with colleagues from other teams including Planning, Placemaking, Engineering, Transportation and Asset Management and contribute to the identification of opportunities, tendering and project delivery. With ambitions to grow our UK presence, and to contribute to the continued success of Tetra Techs global business, you will join our established network of over 90+ UK ecologists. Our bat specialists are proactive in developing relationships with colleagues from across the business, liaising with the wider ecology team and other technical teams, and supporting them through all stages of a project. Examples of recent bat projects we have delivered include: • Surveys, BER site registrations and mitigation works for several bat species, including hibernation and maternity roosts across the country;, • Use of advanced bat survey techniques (e.g. on sites in Hampshire, Sussex and Dorset) to confirm whether rare bat species such as Bechsteins are present;, • Use of industry-leading survey technology and data analysis systems to ascertain use of habitats by bats for renewable energy and other land-use projects;, • Survey, licensing and mitigation at a range of sites including listed buildings and complex structures with multiple bat roosts present;, • Survey, BER licensing and mitigation for trees on linear infrastructure projects; and We are looking for bat specialists who are proactive in developing their own knowledge and understanding of bats as well as being able to share their knowledge to support the development of others. We want people who have strong field experience and ambitions to develop their technical skills in line with project requirements. With support from the regional and national ecology teams as well as the national bat lead, and in line with our defined career framework, they will continue to develop their expertise. We Lead with Science and follow the advice of our bat ecologists when investing in top-of-the-range equipment to allow them to deliver their roles successfully. We encourage applications from ecologists who have an interest in technological advancements and who are keen to keep on top of the latest developments and guidance. The role will require site work and some travel dependent on location of projects. However, we operate fully flexible, hybrid working which allows our ecologists to choose where, how and when they work, as long as our clients are receiving the high-quality service they expect. We focus on talent and skills, not postcode. Key Responsibilities • Survey Work, Design and Fee Proposal:Design ecological surveys using industry guidance and prepare fee proposals for projects. Conduct specialist bat surveys and support other protected species projects. Survey work will involve a mix of daytime and night-time based work. The individual will be responsible for coordinating survey schedules and project resources effectively., • Data Analysis, Report Writing and Quality Assurance:Accurately analyse bat data, produce high-quality, detailed reports and mitigation strategies, including and successfully obtaining bat mitigation licences. Experience preparing Ecology chapters for Environmental Impact Assessments and Habitat Regulations Assessment would be an advantage., • Task and Project Management:Actively manage delivery of a task within a project or fulfil the role as a Project Manager (after receiving Tetra Tech bespoke project management training), from inception to completion ensuring timelines, budgets and quality standards are met., • Client Engagement:Work closely with clients, including developers, planners and internal colleagues to provide ecological advice and solutions. Build, develop and maintain strong relationships with clients ensuring clear communication and excellent service., • Team Development:Mentor and inspire junior team members across the national team and provide training and on-site guidance to develop other team members in bat ecology and support them on their journey to obtaining their bat licence., • An appropriate academic qualification in a related discipline, • Natural England Class 2 bat licence and/or equivalent for Scotland, Wales, Northern Ireland, ROI, • Bat Earned Recognition Registered Consultant at any Level preferable (but Level 2 and 3 ideally) or eligible to apply to become a Registered Consultant Over 90+ permanent ecologists, including BER Registered Consultants, roost visitor and low-impact licence holders across 14 offices, working as one cohesive team. • IT systems allow seamless remote and flexible working, so proximity to an office is not a barrier., • Cars or car allowances to every member of the team regardless of grade, including for personal use., • Established TOIL system to allow time management to suit specific personal needs alongside seasonal demands., • Career pathway frameworks provide clarity on how to progress., • We encourage the development of well-rounded ecologists who can talk about all stages of a project., • We offer internal and external training and mentoring, including from our in-house experts., • We award a significant financial bonus to anyone achieving Chartered Ecologist status through CIEEM., • We work closely with many other teams, including our own Planners, Archaeologists, Landscape Architects, Masterplanners and Engineers. We take pride in delivering projects effectively for clients. This often requires colleagues to be together- in offices or on site to ensure the best outcomes. However, when possible, we also advocate for flexibility around how, when, and where you work. There is no 'one approach fits all' each team manages their own way of working, we trust our employees and focus on outputs not inputs. Meeting up with colleague and clients face to face in office environments or on site is important for collaboration, face-to-face meetings, appraisals and development. Inclusion At Tetra Tech, we want everyone to feel like they truly belong. Our goal is to create aworkplace where every person is valued and respected for who they are. Everyone is welcome at Tetra Tech. Opportunities and success should only be determined by attitude, capability and collaborative spirit. xrnqpay Be yourself, without apology. For more information on our company, please visit our website . To apply, please submit your resume and cover letter on the Careers portion of our website at Tetra Tech Europe Careers - Jobs ( ) Tetra Tech is an equal opportunities employer and encourages applications from all suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity/shared parental leave, in line with the Equalities Act 2010.

Description Do you have the following skills, experience and drive to succeed in this role Find out below. The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success.Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high.The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities • Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based., • Ensuring team are being coached to deliver key targets linked to the department e.g. retail upselling, • Responsibility for CAFF audits in accommodation, • Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc., • Driving add on sales and promotions where appropriate, • Ensuring all stock/ proposition is available for guests., • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines., • Ensuring any guest feedback is captured., • Monitors NPS and takes action where possible on guest feedback., • Coach and develop the team to ensure departmental plans are met., • Be a champion of the Butlins Values and Leadership Behaviours., • Ensure we always have a focus on RPRPRT in the way we rota team., • Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively., • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams., • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDPs, performance management, required training, and any formal HR process., • Be the front facing, operational delivery responsible person turning audits and observations into action. Role Details: Supervisor Plus Buffets Key Focus Areas Outside of AccommodationAs part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion, • Lead by example in maintaining the highest standards of food safety and hygiene., • Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines., • Support regular compliance audits and immediately address any issues or risks., • Promote a culture where food safety is everyones responsibility. 2. Creating a Warm, Welcoming Dining Experience, • Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlins brand., • Maintain an environment where families feel comfortable, relaxed, and well looked after., • Step in to support guest queries and resolve issues promptly with empathy and professionalism., • Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality, • Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items., • Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations., • Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages., • Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team, • Provide on-shift coaching to help team members build confidence and capability., • Offer feedback that is constructive, timely, and focused on both performance and behaviour., • Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices., • Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus Bars & Shops Key Focus Areas Outside of AccommodationIn addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team, • Support team members in delivering exceptional guest experience across all Bars & Shops locations., • Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards., • Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge., • Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head, • Actively drive revenue by supporting the team to maximise Spend Per Head through:, • B-Serve: Encouraging efficient ordering and guest confidence using the platform., • Team behaviours: Coaching strong suggestive selling and product recommendations., • Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment, • Monitor guest flow and proactively move team members to where they are needed most., • Reduce queues by adjusting roles on the spot, or repositioning team during peak times., • Ensure guests experience minimal waiting and consistent, high-quality service., • Support an agile, guest-led way of working where the team responds quickly to changing demands. 4. Good Stock Practices, • Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking., • Support accurate stock rotation, waste reduction, and compliance with stock handling procedures., • Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards, • Ensure venues are opened, operated, and closed following Butlins brand standards and operational procedures., • Maintain a safe, clean, well-presented environment at all times., • Support the team in delivering consistent product quality, accurate transactions, and great guest interactions., • Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus Restaurants & QSRs Key Focus Areas Outside of AccommodationIn addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety, • Lead by example in consistently applying food safety and hygiene standards., • Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles., • Support compliance checks throughout service, swiftly acting on any issues., • Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience, • Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal., • Create a relaxed, family-friendly environment where guests feel supported and well looked after., • Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset., • Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team, • Provide on-shift coaching to support effective floor management, guest interaction, and service flow., • Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service., • Support new team members with structured introductions to service standards and guest service expectations., • Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts, • Coach the team to proactively recommend starters, desserts, and add-ons as part of natural guest conversations., • Reinforce product knowledge so the team can confidently guide guests through the menu., • Share daily focus items or specials to help the team drive increased sales., • Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales, • Drive wet sales by ensuring drinks orders are taken quickly when seating guests., • Coach the team on opening conversations with drinks suggestions to boost early revenue., • Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks, • Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction., • Empower team members to solve issues early, ensuring guests feel well taken care of., • Use checkbacks as opportunities to reinforce upselling and add-on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success, • Recognise great performance on shift to build a positive, motivated team culture., • Share wins across shifts to highlight what great looks like and encourage consistency., • Audits completed in accommodation & other departments, • Team training compliance across departments, • Health, Safety & Compliance Audits, • Guest NPS & Feedback, • Improved ENPS, • Retail Spend responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver, • Excellent leadership skills with the ability to coach and support team in delivering key objectives., • Strong attention to detail to be able to support with all audit/ observation-based activity., • Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly, • Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives., • Experience in working with multi skilled team to support other areas of the business based on guest demand., • Demonstratable experience of leading teams to success, this includes proficiency in:, • Managing performance., • Coaching team., • Delivering team training., • Setting standards and role modelling this behaviour., • Excellent ability to communicate effectively at all levels., • NPQL or Equivalent Qualification, • Previous experience in a swimming pool environment

All potential applicants are encouraged to scroll through and read the complete job description before applying. Location: Langholme, Falmouth Hours: 38.3 hours per week Week 1 - Tuesday, Wednesday, Saturday 2 Week 2 - Sunday, Wednesday, Thursday,Friday 2 Salary: £17.50 per hour For this role, we are currently considering candidates who live within approximately 15 miles of the Care Home. This ensures commutes are manageable and support your wellbeing and work-life balance. If you live outside this area but would still find the commute manageable, please get in touch - we are happy to review individual circumstances. About the role We are looking for an experienced, compassionate Senior Care Assistant to join our team at MHA. This is a key leadership role within the home, supporting the Home Manager and senior team to deliver high-quality, person-centred care and to lead, motivate and develop care colleagues. As a Senior Care Assistant, you will take charge during shifts, including deputising for other senior colleagues when required. You will lead by example, support safe and effective care delivery, and help create a warm, respectful environment where residents can live well and with dignity. What you will do * • Take temporary charge of the home during the absence of other senior colleagues, ensuring safe and effective day-to-day running., • Lead, support and supervise care and ancillary staff, helping them reach required standards and develop their skills., • Provide hands-on care and health supervision to residents when required, always promoting dignity, privacy and choice., • Support the Home Manager in meeting statutory, regulatory and organisational requirements, including record-keeping and audits., • Administer medication in line with the Medication Policy where delegated., • Support care planning, key working and the development of meaningful activities that enhance residents’ quality of life., • Carry out or support regular 1:1s, supervisions and appraisals in line with policy., • Promote good practice in health & safety, fire safety, food safety and infection prevention., • Be flexible to cover care shifts, on-call duties and occasional travel for meetings or training. About you We are looking for someone who is confident, organised and committed to high standards of care. You will bring: * • Previous experience working in a care setting., • Experience of leading a shift or deputising for a manager., • Medication administration experience., • Good IT skills, including use of email and basic office systems., • Strong communication skills, both verbal and written., • The ability to lead, motivate and support a team., • Sensitivity to the needs of older people and an inclusive approach to care., • A Level 3 Diploma in Adult Care (or equivalent) is desirable, or a willingness to work towards this. Why join MHA? You will be joining an organisation with strong values, a supportive culture and a genuine commitment to helping people live later life well. At MHA, Senior Care Assistants play a vital role in shaping the quality of care and supporting both residents and colleagues to thrive. Rewards and benefits In addition to a competitive hourly rate, you will enjoy: * • 28 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time), • A strong pension scheme and life assurance, • Free DBS checks and uniforms, • Confidential counselling, chaplaincy support and access to our hardship fund, • Flexible options to buy or sell annual leave, plus family-friendly policies, • Discounts through the Blue Light Card, Health Service Discounts and the Vivup app, • A full induction, ongoing training, recognised qualifications and clear progression opportunities, • Long service awards to celebrate your contribution About the home Langholme care home in Falmouth Langholme is a welcoming and values-led home where colleagues work closely together to provide thoughtful, person-centred care. Its friendly and inclusive culture helps new colleagues settle quickly and feel part of a supportive team. Colleagues play a key role in maintaining a calm and positive environment that promotes dignity, independence and wellbeing. The home’s connection to MHA’s charitable purpose encourages kindness, teamwork and continual development. For job seekers looking for meaningful work in a warm and collaborative setting, Langholme offers a fulfilling place to build confidence and develop their career. For more information about the home, please click here Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early. Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). xrnqpay We only accept CVs from agencies that have been appointed and briefed by MHA’s Recruitment Team.

A well-established organization in Lincoln is seeking an IT Service Delivery Manager to oversee the delivery of high-quality IT services. You will also support service transition for new or updated services and manage vendor performance. The role involves ensuring services meet agreed Service Level

This role involves managing relationships with stakeholders, ensuring IT services meet SLAs, and driving improvements in service performance. The ideal candidate will have a proven track record in IT service management and be familiar with ITIL principles. This position offers a hybrid working model

A regional cooperative in England is seeking an IT Service Manager to deliver high-quality IT services and maintain strong relationships with internal customers. This role offers the opportunity to make a significant impact on service delivery and come with competitive benefits including annual leav

TPS Parts Sales Executive Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the Role What will you be doing? As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre Achieve personal KPIs and revenue objectives with target customers Accurately identify parts to meet the customer sales requirements Utilise all product promotions effectively to achieve specific targets set Identify and leverage potential sales opportunities within customer base Maintain own product knowledge and awareness of competitor activity Build strong working relationships with customers through regular contact with them on the phone and via face to face visits Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice Provide timely communication to customer on their credit status Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales Handle incoming calls and customer enquiries within KPIs, using the approved greeting Ensure the proper and accurate use of all systems to search and order parts Complete all required documentation accurately and promptly Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual Requirements What are we looking for? A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment Passion for providing a great customer service experience Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis Excellent attention to detail and accurate record-keeping IT literate, preferably with a good working knowledge of MS Excel A passion for the automotive industry TPBN1_UKTJ

GLL is looking for Yoga Instructors to work at ONENK Leisure Centre. If you have the passion, skills, and ambition to join us as a Fitness Class Instructor, theres never been a more exciting time to join us. This is more than a Fitness Class Instructor job, it's a career. We areseekingtalented and enthusiastic Yoga Instructors to join our team. Yoga classes are delivered to the whole community within the centres. A Yoga Instructor applying for this role will understand that this role is more than just an instructing position; it is the ability to empower change within customer lifestyles. The Yoga Instructor has the skill to raise the customers' spirits and support them in achieving the best they can from attending the class. Through experience and leading by example, the Yoga Instructor willassistcustomers in their own development with the class. Whatyoulldo: Deliver a safe and effective class. Consistently perform a fun, enthusiastic, high-quality class. Adapt, progress, and regress whererequiredfor all ages and levels. Inspire all customers through class delivery and the transferring of energy and motivation. Ensure all customer expectations are exceeded. What you need: Yoga Level 3 (Minimum of 200hrs). Strong communicationskills. A real focus on customer service. Commitment and enthusiasm. Knowledge of health and safety. Bea great teamplayer. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position.Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard tobenefitthe communities weoperatein. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members torepresentyou. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people ask your line manager for details or check out the Intranet. About GLL: As the UKs largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and childrens centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is More than a Job,because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer twodifferent typesof work arrangements: A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. Sowhether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children,youllbe able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to peoples lives. We are an inclusive employer. Weseekand welcome diversity in our teams.All pay rates are subject to skills, experience, qualifications, and location. TPBN1_UKTJ

Customer Service Team Leader | Lincoln | Full Time, 8:30 am – 5:00 pm, Monday to Friday (30-minute lunch break) | £30,000- £32,000 per annum Since 1971, our client has been a market-leading manufacturer and distributor of cabinet hardware, fixtures, fittings, and site supplies. They are the one source Solution for those forming Interior Spaces, delivering cost savings and fast dedicated service. With significant investment into research and development, they have continued to grow year on year and build upon their success! Role Overview The Customer Service Team Leader will be based at the company’s main sales office in Lincoln, operating within a busy and fast-paced environment. This individual will play a key role in supporting and developing the Customer Service team, ensuring consistently high standards of service are delivered across both B2B and B2C customers. What’s In It For You 20 days holiday plus bank holidays SMART pension scheme Opportunity to join a growing, well-established business Supportive and results-driven team environment Companywide profit share scheme Requirements Essential Customer service experience within B2C and/or B2B environments Experience leading or supporting a team Strong communication skills, including complaint handling Ability to prioritise workload and take ownership of customer issues Strong administrative skills and confidence in handling calls Accurate data entry skills (e.g. order processing) Ability to build rapport with clients and stakeholders Proactive, flexible, and able to multitask Professional, calm, and friendly approach when dealing with customers and colleagues Desirable Experience using ERP systems (e.g. Orderwise) Experience working in a fast-paced sales or service environment The Role Deputise for the Customer Services Manager when required Support with reporting and team performance tracking Handle escalated customer queries and complaints Act as a key contact for customer service within key accounts Maintain and manage shared sales inboxes Support and motivate the team to deliver high service standards Manage customer collections, returns, and complaints Work closely with internal teams to ensure smooth order processing and dispatch Handle customer queries, including returns, delivery updates, and pricing enquiries Take and process customer orders via phone, email, fax, and sales team input Process orders accurately on the ERP system and send order confirmations Keep customers informed of any changes or issues with orders Liaise with couriers and suppliers to resolve delivery or supply issues What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you! Your data will be handled in line with GDPR

BESS Delivery & Service Manager / Engineer – Utility Scale Projects. BESS Delivery & Service Manager / Engineer (Utility Scale). Operations Support & Service Management.

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