It service delivery manager jobs in NottinghamCrear alertas

Title: Assistant Manager Location: Hours: 40 hours per week Salary: £30-34,000, plus benefits As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider. For over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. An exciting opportunity has arisen for an ambitious Assistant Manager to join the leadership team in our Nottingham clinic. This role would be well suited to someone with existing high end retail or healthcare experience, or a current high performing individual with a background in optical sales who is looking to take the next step in their career. It will provide the successful candidate with the opportunity to develop their skills across a broad remit and disciplines. You will be responsible for setting and maintaining world class standards throughout the clinic. The main aspects of the role - • Leading a team of outstanding Patient Advisors to deliver the best possible outcomes for our patients, • Ensuring that all colleagues have the right support in place to excel and develop their skills, • Effectively manage the clinic workload, and ensuring diaries are managed in advance, • Deputise for Clinic Manager, • Managing the workload for dual brands operating in the clinic The successful candidate will have experience of - • Leading a diverse team, preferably within a retail or clinical setting, • Hands-on and customer-centric approach, • Delivery against recognised industry standards, • Developing a multi-disciplinary team to meet the levels of service and activity expectations, • Leadership with incidents, safeguarding, referrals and complaints, • Monitoring SLA's and escalation as required, • Managing the performance of the team to deliver the highest calibre of clinical and customer service at all times, • Maintaining relationships with the senior leadership team, • Confidence and integrity to operate with the utmost discretion, • Excellent communication and presentation skill, • Knowledge of Optical or Aesthetics would be beneficial. What’s in it for you? • Competitive salary with excellent bonus potential, • Free Laser Eye and Intraocular Lens Surgery, • Discounts on prescription eyewear and sunglasses, • Generous Optical Express family & friends discount, • Modern working environment, • On-going training and development opportunities, • Workplace Pension Scheme Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

AXA Operations Coordinator *Please note: This role is a 6 months' contract starting from May 2026. As an AXA Operations Coordinator, you will play a crucial role in supporting the smooth and efficient delivery of healthcare services for AXA patients. This role is responsible for ensuring clinical rotas are optimised and supplier performance is managed effectively. You will act as the vital link between operational requirements, third-party providers (including physiotherapy and diagnostics), and internal clinical leads. You will be a primary point of contact for operational escalations, ensuring timely resolution of issues related to appointments and patient complaints. This role will report to the AXA Operations Manager - MSK. To be considered for the the role you will require the following: Essential Criteria; EDUCATION QUALIFICATIONS & TRAINING • English and Maths GCSE or equivalent EXPERIENCE • Proven experience in resource planning, rota management, or capacity modelling, • Good Excel and IT skills, including Microsoft Office, • Experience working in a team and autonomously KNOWLEDGE AND SKILLS • Strong ability to interpret complex data sets and performance metrics, • Excellent relationship management skills with the ability to influence third-party providers, • High degree of ‘attention to detail’ and meticulous admin skills Desirable; EDUCATION QUALIFICATIONS & TRAINING • Educated to GCSE level EXPERIENCE • Experience within a healthcare or clinical insurance environment (e.g., AXA), • Experience using advanced Demand/Capacity software KNOWLEDGE AND SKILLS • Ability to influence, persuade, and manage conflict, • Knowledge of clinical governance and onboarding compliance Within this position, you will mainly be; Demand, Capacity & Rota Management • Maintain and utilise Demand/Capacity models to ensure precision in resource and rota management across MSK, • Optimise clinical slot utilisation (target: 80%) while balancing partner costs and quality standards, • Ensure suppliers meet resource levels "On Time In Full" (OTIF)., • Liaise with the self-employed clinician pool to secure adequate capacity based on forecasted demand, • Regularly review clinical demand and identify potential bottlenecks to work collaboratively on resource allocation solutions Operational Escalations & Patient Support • Act as a primary point of escalation for complex queries and issues originating from the contact centre, • Manage escalations related to diagnostic appointments, liaising proactively with providers and patients to ensure seamless booking, • Support the resolution of patient complaints by coordinating with internal teams and external partners, • Liaise directly with clinicians to schedule patient appointments and ensure optimal utilisation of their availability Supply Chain & Clinical Governance • Prepare and review monthly performance data packs with physiotherapy providers, tracking all minutes and action points, • Build and maintain professional, productive relationships with physiotherapy providers, • Collaborate with Clinical Leads to ensure suppliers uphold high clinical standards and adhere to EPIC values, • Partner with onboarding teams to ensure clinical onboarding and offboarding follows strict internal policies, • Disseminate essential clinical governance information to operational teams for sharing with diagnostic providers Service Mobilisation & Development • Establish demand and capacity models specifically for new service mobilisations to understand resource trajectories, • Ensure recruitment and onboarding for new services are completed in line with planned capacity requirements, • Build and agree upon new clinic rotas post-onboarding, ensuring adequate capacity and cross-cover are available, • Support Operations Managers to ensure the effective running of operational processes and contribute to the development of pathways and protocols. We are dedicated to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all choices are based on merit. No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

About the Role Our client is seeking a Critical Services Manager to lead estates services supporting facilities and other critical environments. This role is with an award-winning institution recognised among the UK’s Top 20 and the world’s Top 100. It focuses on statutory compliance, resilient mechanical services, effective contractor management, and long-term asset planning. You will act as the single point of contact, providing technical leadership across high-risk mechanical systems and ensuring services are safe, compliant, and aligned with strategic objectives. Key Responsibilities Leadership & Service Delivery • Provide expert advice on critical mechanical infrastructure and asset replacement, • Manage contracts, KPIs, and service performance within critical environments, • Lead planned maintenance, lifecycle replacement, and emergency response, • Maintain asset registers and support development of long-term asset strategies, • Chair meetings with stakeholders, contractors, and internal teams Technical & Compliance • Provide authoritative advice on mechanical services, compliance, and best practice, • Support design reviews, capital projects, and technical assurance, • Manage investigations into service failures and implement preventative actions, • Ensure compliance across high-risk systems (e.g. pressure systems, refrigeration, LEV, lifting equipment, gas and ventilation systems) Risk, Contractors & Projects • Manage statutory compliance and mechanical risk in collaboration with compliance teams, • Oversee M&E contractors and ensure safe access to critical facilities, • Identify and deliver projects that improve resilience and reduce risk, • Assist in managing operational budgets and identifying efficiencies People & Continuous Improvement • Provide technical leadership and mentoring to mechanical teams, • Maintain professional knowledge of legislation and industry developments Person Specification Essential Skills & Experience • Strong project, programme, and contract management skills, • Proven experience in building services or mechanical engineering, • Experience managing compliance, health & safety, and contractors, • Ability to communicate effectively and work under pressure, • Strong analytical skills and attention to detail Qualifications • HNC/HND in Engineering Services or equivalent experience, • IOSH Managing Safely (or equivalent), • Full, current driving license

Branch Manager – Nottingham, UK Alchemy is collaborating with a well-established removals company in Nottingham to recruit an experienced Branch Manager to join their team. This role presents an exciting opportunity to oversee daily operations, manage staff allocation, and ensure the efficient delivery of moving services, alongside driving sales growth and client acquisition. It is ideal for an individual with leadership experience in the removals or logistics sectors, as well as a strong focus on sales performance and branch optimisation. Key Responsibilities: • Oversee and coordinate job assignment schedules to ensure smooth operations., • Maintain appropriate staffing levels, allocating personnel and equipment to meet daily moving demands., • Ensure compliance with safety regulations and company standards., • Recruit, hire, and manage movers and drivers., • Conduct performance reviews in line with company policies., • Assist with the driver qualification process., • Support the Operations Manager in coordinating training and safety programmes., • Identify and resolve operational challenges to improve efficiency., • Manage administrative tasks related to branch operations., • Monitor financial performance and implement cost-reduction strategies., • Build and maintain strong relationships with existing clients and actively seek new business opportunities to increase sales., • Develop and execute sales strategies to achieve branch revenue targets., • Negotiate contracts and pricing with clients to drive profitability., • Implement continuous improvement initiatives to enhance productivity, service quality, and sales performance. What We’re Looking For: • Proven managerial experience in the removals or logistics industries, with a strong emphasis on sales management., • Previous sales experience in the logistics or removals sectors is essential., • Demonstrated ability to lead and manage all aspects of a moving operation while driving sales growth., • Strong problem-solving skills with the ability to adapt to changing schedules and workloads., • Excellent IT skills and strong written and verbal communication abilities., • A proactive approach to sales and client relationship management, with a focus on achieving business growth., • A keen attention to detail with a commitment to exceptional service quality. Interested? Contact Alchemy Global Talent Solutions today!

Are you a passionate and dedicated pharmacist looking for an exciting new opportunity? We are currently seeking a Clinical Pharmacist to join our dynamic healthcare team in Jersey. Whether you are newly qualified, have experience in community pharmacy, or come from a hospital pharmacy background with a clinical diploma, we want to hear from you. Read more about our Pharmacy Department and moving to Jersey here - ___ Main duties of the job Provide specialist Clinical Pharmacy Services to HCJ to help ensure the safe, clinically effective, and economical use of medicines. Job responsibilities • Support the Lead Pharmacists and Clinical Pharmacy Manager in the delivery of a high quality, patient-focused medicines optimisation service for patients in line with nationally approved standards, within a designated area., • Monitor and review therapeutic programmes for patients and provide specialist information, advice and guidance on the safe, effective and economical use of medicines, so that patients receive the best pharmaceutical treatment with minimal adverse effects., • Undertake medication reviews, including medicines reconciliation for newly admitted patients and pharmaceutical care planning prior to discharge, to minimise risks with medication associated with transfers between care settings. LFiaise with medical and nursing staff over any clinical issues, to ensure that each patient is receiving the most appropriate medication., • Work as a member of the multi-professional health and care teams including attendance at ward rounds, providing highly complex clinical pharmacy advice and expertise to peers, patients and management to ensure that best practice is promoted and delivered to patients., • Advise on complex prescribing issues to medical and nursing staff to ensure that legislative requirements and best practice standards are met in the delivery of pharmacy service., • Support the Clinical Pharmacy Manager in the development of local clinical pharmacy guidelines and policies. Implement national and local policies and guidelines related to medicines., • Provide specialist information to support formulary decisions by the Drugs and Therapeutics Committee., • Provide planned sessional clinical and professional supervision with the pharmacy dispensary., • Develop and deliver medicines related training programmes to medical, nursing and pharmacy staff., • Identify and participate in areas of research including audits of medicines use to assist with medicines optimisation throughout the department., • On-call involvement and participation in the weekend rota are an essential requirement for the role. Person Specification Essential qualifications: • Registered pharmacist with the GPhC. Essential experience: • Vocational (four year) masters degree in pharmacy., • Registration with the General Pharmaceutical Council (obtained by completing one-year post-graduate pre-registration training with final examination)., • Post-graduate MSc or Diploma in Clinical Pharmacy (desirable but not essential different salary schemes), • Specialist knowledge of therapeutics of common disease states and frequently used therapeutic regimes., • Well-developed knowledge of pharmaceutical technical and clinical procedures acquired through training and experience., • Knowledge of checking dispensed prescriptions and supervising staff within the Pharmacy., • Good understanding of medicines governance, safety and management, including relevant legislation., • Understanding of clinical governance, medication incidents and risk management., • Up to date knowledge of national guidelines and legislation relating to medicines use and pharmacy practice., • Practical knowledge of maintaining records according to confidentiality and data protection protocols., • Excellent communication; verbal and written., • Communicates effectively across all levels., • Ability to adapt personal style in order to influence others and gain support for ideas., • Supports the development of and shares learning with other members of staff., • Able to remain professional and effective under pressure., • Committed to continuous service improvement and also continued professional development for themselves and their team. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the ___. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. ___. UK Registration Applicants must have current UK professional registration. For further information please see ___ Employer details Health and Care Jersey Address Government Of Jersey Union Street St. Helier Jersey JE2 3DN Employer's website: ___ For more information please email

Clinical Services Manager – Online Bereavement Counselling Home-based 37.5 hours per week £43,120.44 - £46,012.42 per annum plus competitive benefits (Interviews taking place 11th February - Remote) Sue Ryder is here to make sure that no one has to face dying or bereavement alone. There is no one-size-fits-all approach to grief, but with the right support, people can be met with compassion, skill and care when it matters most. We are seeking an experienced Clinical Services Manager to lead our high-demand Online Bereavement Counselling Service at an exciting point in its development. This senior clinical leadership role offers the opportunity to oversee a national service delivering safe, high-quality, time-limited bereavement counselling within a strong, values-led organisation. From spring 2026, our service will transition to a Single Session Therapy (SST) model, improving access, responsiveness and outcomes for people experiencing grief. You will play a key role in leading this change, supporting clinicians to adapt practice while maintaining robust clinical governance and safeguarding. The Role As Clinical Services Manager, you will lead the day-to-day clinical delivery of our Online Bereavement Counselling and Palliative Care Counselling services. Working closely with the Head of Bereavement and Grief Services and the Clinical Director, you will ensure the service is high quality, safe and confidential, delivered across the stepped care model, including Level 3 interventions (NICE guidance). You will provide clinical and line management leadership to counsellors and team leaders, oversee risk management and safeguarding, and drive continuous improvement in quality, productivity and user experience. About You You will be an experienced, accredited clinician with a strong background in bereavement, loss and grief work, and proven experience leading clinical or counselling services. You will be confident working with time-limited or brief therapy approaches and motivated by service development, innovation and meaningful impact. This home-based role offers flexibility, influence and the opportunity to lead a service through a significant and exciting period of change. Minimum essential criteria for this role: • Accreditation with BACP, • A Diploma/Degree in Counselling or Psychotherapy., • A Supervision qualification, ideally with accreditation., • Extensive experience in bereavement, loss, and grief counselling., • Experience leading and managing large counselling teams and services., • A strong understanding of safeguarding, risk management, and online service provision., • Knowledge of clinical tools such as the Adult Attitude to Grief Scale. Benefits • Company pension scheme, • 27 days holiday – rising to 33 with length of service plus bank holidays, • Enhanced maternity and paternity pay, • Enhanced sick pay, • Electric Vehicle Scheme, • Healthcare Cash plan, to claim back costs of routine healthcare, • Death in Service benefit, • Staff discount of 10% on new goods online at shop.sueryder.org, • Structured induction programme and learning and development opportunities. For more of our employee benefits please visit our website. Our commitment to diversity and inclusion At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities. As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role. We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support. If you require support to compete an application or participate fully in the interview process, please email . Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, Global Cultures, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments. For more information on our Equity, Diversity and Inclusion work, please visit: Join us in creating a culture where everyone feels respected, valued, and able to thrive.

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to take a customer-led approach across our operations, striving to serve our customers with a seamless experience no matter what facility or region they are in. Finding the right solutions for our customers starts with finding the right people for Colt DCS. We believe in creating a healthy, learning environment for our employees to flourish. Our vision: to be the most customer-centric data centre provider. About the Role Reporting to the Senior Problem Manager and working remotely, you will be responsible for identifying, analysing, and supporting the resolution of issues predominantly related to data centre Mechanical and Electrical (M&E) equipment / services. Your purpose will be to minimise business impact and prevent future incidents across all of our sites in Europe, India and Japan. In practice, this means you'll use your knowledge of M&E equipment / systems / services in working closely with cross-functional teams to investigate root causes, implement corrective actions, and drive continuous improvement in DCS service delivery. This may also include working with or presenting to DCS customers and/or suppliers. In summary, you'll be managing the lifecycle of infrastructure Problem tickets across our DCS estate. This will include proactive work to analyse historic issue data, using that to deliver comprehensive recommendations to help mitigate these arising in future where possible. About you As you'll be investigating, analysing and reporting on a range of infrastructure related issues, you'll need a proven track record in managing incidents and problems associated with critical mechanical and electrical systems (for example, power distribution, cooling, UPS). It is therefore likely that your experience will include working in environments such as data centres or other large scale infrastructure, and be supported by facilities related qualifications (ie Uptime Institute or electrical / HVAC certifications). Within this, you'll have the ability to understand how to get to the root cause of infrastructure related problems, alongside analysis capability serving to identify trends and make data-driven recommendations. All of this will be underpinned by your strong communication skills and the ability to help technical and non-technical audiences understand issues and how best to resolve them. What we offer We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt DCS recognises the importance of a work-life balance. These are just some of the reasons why Colt DCS is recognised as Great Place to Work Certified UK. The Role in More Detail Key Responsibilities • Risk Identification/Problem Identification and Analysis o Investigate and analyse incidents to determine root causes (RCA) and patterns. o Proactively identify recurring issues through trend analysis, with a specific focus on building monitoring systems (BMS) data analysis. o Risk assessment of non-standard Changes. • Resolution and Mitigation: o Ensure timely resolution and closure of problem tickets. o Identify permanent solutions for recurring incidents. o Ensure timely escalation of critical issues and coordinate resolution efforts across teams. • Documentation and Reporting: o Maintain comprehensive documentation of problems, their resolutions, and preventive measures. o Prepare detailed RCA reports and graphs to support the technical explanation of a Problem o Keep documentation for problem management accurate and current. • Continuous Improvement: o Prepare presentations on Problem management metrics, trends, and improvements. o Proactively identify opportunities to enhance service reliability and efficiency. o Participate in problem management initiatives and projects to drive continuous improvement. o Deliver internal technical training in areas of expertise. • Collaboration and Communication: o Collaborate with stakeholders to gather information and perform thorough problem diagnostics. o Join and document problem review meetings, providing regular updates. o Actively participate in Monthly Executive Reviews and other key meetings, lead the meeting if required. o Work with cross-functional teams to implement corrective actions and drive improvement. o Support and oversee the onboarding process for new sites, representing Service Operations, with particular focus on ensuring documentation is available and accurate and “snags” are captured. Requirements • Hands-on knowledge of Mechanical & Electrical (M&E) systems and Data Centre infrastructure., • Proven experience in problem management or incident management within a complex DC environment., • Experience with monitoring systems and ability to analyse monitoring data to detect and pin point issues., • Strong analytical skills with the ability to analyse data, identify trends, and make data-driven decisions., • Excellent documentation and reporting in English., • Knowledge of IT and Networking concepts., • Knowledge and experience with at least one of common RCA methods (5-Whys, Fishbone Diagram, Fault Tree Analysis, Pareto Analysis), • ITIL certification or knowledge of ITIL framework practices. Note that for this role, there will be a need to travel to site locations when required, in addition to a small number of trips to our offices annually for face-to-face team meetings.

AXA Operations Coordinator *Please note: This role is a 6 months' contract starting from May 2026. As an AXA Operations Coordinator, you will play a crucial role in supporting the smooth and efficient delivery of healthcare services for AXA patients. This role is responsible for ensuring clinical rotas are optimised and supplier performance is managed effectively. You will act as the vital link between operational requirements, third-party providers (including physiotherapy and diagnostics), and internal clinical leads. You will be a primary point of contact for operational escalations, ensuring timely resolution of issues related to appointments and patient complaints. This role will report to the AXA Operations Manager - MSK. To be considered for the the role you will require the following: Essential Criteria; EDUCATION QUALIFICATIONS & TRAINING • English and Maths GCSE or equivalent EXPERIENCE • Proven experience in resource planning, rota management, or capacity modelling, • Good Excel and IT skills, including Microsoft Office, • Experience working in a team and autonomously KNOWLEDGE AND SKILLS • Strong ability to interpret complex data sets and performance metrics, • Excellent relationship management skills with the ability to influence third-party providers, • High degree of attention to detail and meticulous admin skills Desirable; EDUCATION QUALIFICATIONS & TRAINING • Educated to GCSE level EXPERIENCE • Experience within a healthcare or clinical insurance environment (e.g., AXA), • Experience using advanced Demand/Capacity software KNOWLEDGE AND SKILLS • Ability to influence, persuade, and manage conflict, • Knowledge of clinical governance and onboarding compliance Within this position, you will mainly be; Demand, Capacity & Rota Management • Maintain and utilise Demand/Capacity models to ensure precision in resource and rota management across MSK, • Optimise clinical slot utilisation (target: 80%) while balancing partner costs and quality standards, • Ensure suppliers meet resource levels On Time In Full (OTIF)., • Liaise with the self-employed clinician pool to secure adequate capacity based on forecasted demand, • Regularly review clinical demand and identify potential bottlenecks to work collaboratively on resource allocation solutions Operational Escalations & Patient Support • Act as a primary point of escalation for complex queries and issues originating from the contact centre, • Manage escalations related to diagnostic appointments, liaising proactively with providers and patients to ensure seamless booking, • Support the resolution of patient complaints by coordinating with internal teams and external partners, • Liaise directly with clinicians to schedule patient appointments and ensure optimal utilisation of their availability Supply Chain & Clinical Governance • Prepare and review monthly performance data packs with physiotherapy providers, tracking all minutes and action points, • Build and maintain professional, productive relationships with physiotherapy providers, • Collaborate with Clinical Leads to ensure suppliers uphold high clinical standards and adhere to EPIC values, • Partner with onboarding teams to ensure clinical onboarding and offboarding follows strict internal policies, • Disseminate essential clinical governance information to operational teams for sharing with diagnostic providers Service Mobilisation & Development • Establish demand and capacity models specifically for new service mobilisations to understand resource trajectories, • Ensure recruitment and onboarding for new services are completed in line with planned capacity requirements, • Build and agree upon new clinic rotas post-onboarding, ensuring adequate capacity and cross-cover are available, • Support Operations Managers to ensure the effective running of operational processes and contribute to the development of pathways and protocols. We are dedicated to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all choices are based on merit. No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

A leading recruitment agency is seeking a Service Delivery Manager for a telecoms and technology company in the UK. The role involves acting as the key contact for customers, ensuring contractual commitments are met while identifying service improvement opportunities. Candidates should have over 2 y

The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. Strategic Planning & Leadership — Define and

Proven leadership experience in IT Service Delivery or IT Service Management within a complex, professional environment. Collaborate with the Head of IT Operations on service delivery and digital transformation efforts. Develop and report on key IT service metrics (SLAs, KPIs), ensuring capacity, re

Proven experience in a Service Delivery Manager / Technical Service Manager role within an MSP. Work closely with the Head of Managed Services on capacity planning and service maturity. Champion ITIL-aligned best practices across service delivery and transition.

A government agency in the United Kingdom seeks a Senior IT Service Manager to lead the migration of legacy digital services. Responsibilities include maintaining service continuity, overseeing incident management, and fostering a culture of continuous improvement within the team. The role involves

A data centre connectivity specialist based in the United Kingdom is seeking a Service Delivery Manager. This role involves managing projects, interfacing with clients and stakeholders, and ensuring timely and high-quality service delivery. This is a full-time position with significant growth opport

CIS work with departments across the university to provide academic, teaching and administrative services that underpin the day-to-day activities of the whole organisation. The department works in a hybrid capacity depending on the job role and individual personal requirements with its physical base

Industries: Engineering Services, IT System Installation and Disposal, and IT Services and IT Consulting. We are seeking a Service Delivery Manager for a growing data centre connectivity specialist. Identify service delivery risks and proactively implement mitigation strategies.

The position allows for mostly remote work, with just one day a week onsite in London, providing an excellent opportunity for professional growth within a supportive environment. A leading IT consultancy is seeking a Senior Delivery Manager to oversee high-profile, secure central government programm

High level of organisation, with the ability to manage parallel priorities across time zones. Partner with team leads to adjust priorities and sequencing based on business needs and technical capacity. Bolder’s global technology teams, ensuring that initiatives are delivered seamlessly, efficientl

This position is a full-time secondment opportunity with flexible working conditions and is home-based, with a competitive salary and benefits. A public health agency is looking for an IT Service Manager to lead the planning and implementation of IT changes. The successful candidate will ensure serv

You will provide day‑to‑day supervision, deliver training, conduct audits, drive quality, and ensure we provide accurate and efficient support to patients and clinicians. Work closely with internal and external partners (GPs, clinical teams, hospitals, insurers). If you're passionate about devel

The role is suitable for an individual with extensive knowledge and experience of IT Service Management within large organisations managing multiple services to multiple customers, specifically in ITSM live services activities (Incident, Change, Problem, Risk Management) and transition in Live. This

Experience working with ITAM or Digital Supply Chain solutions will be beneficial to this position. Here at SoftwareOne, we give you the flexibility to unleash your creativity, without limits. As an SDM, you will be a key player in ensuring the seamless end-to-end delivery of services while maintain

A leading UK-based software and communications organization is seeking a Project Manager to oversee client delivery and governance in a remote role. This position offers a competitive salary of £60,000, 25 days holiday, and flexible work arrangements, requiring minimal travel. Ideal candidates will

We are seeking an experienced Service Delivery Manager (SDM) to own and manage the operational delivery of our Centre of Excellence (CoE) data governance managed services to our customers. Familiarity with service management tools (ServiceNow, Jira Service Management). The SDM will be accountable fo

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. You'll make sure these migrations happen smoothly, with minimal disruption to live services, and that every change

This position offers the opportunity to lead a site team and drive continuous improvements. A leading facilities management company is seeking a Site Manager in Eastwood, UK. The role involves overseeing client properties while ensuring compliance with health and safety regulations and quality servi

Lead IT Delivery Manager - Footprint Expansion page is loaded## Lead IT Delivery Manager - Footprint Expansionlocations: Angel Court, Londontime type: Full timeposted on: Posted Todayjob requisition id: R1210750Job Description:****London, Sta

Reporting to the Global Payroll Manager – Payroll, the Enterprise Service Manager (ESM) is a strategic and hands‑on position responsible for the successful planning, designing and execution of global payroll delivery without friction to Vistra clients. Executing our Service Management Framework,

A leading Nordic IT services provider is hiring a Service Delivery Manager to oversee managed services in the Greater London area. The role includes daily operations oversight and driving service quality initiatives. This position offers competitive compensation and a supportive work environment.

By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. Supportive, ambitious team with autonomy and growth opportunities. Ensuring delivery aligns with client contracts, licensing, and capability boundaries.

A leading property development company is seeking a Senior IT Project Manager to oversee the delivery of infrastructure, networking, and telephony projects. The ideal candidate will have a proven track record in project management within the PropTech or property management sector. This opportunity a

Candidates should have at least 2 years of project management experience within IT and familiarity with Agile and PRINCE2 methodologies. A prestigious global company is seeking an experienced IT Project Manager to join their London office. This permanent role involves creating and managing project p

We are looking for a Service Delivery Manager to join the team to take accountability for IT services that are critical to our business. Experience working in Services Delivery Manager / Service Owner / Manager role responsible for a portfolio of IT services (e. Working with Delivery stakeholders, y

A leading consulting firm in the United Kingdom is seeking a Project / Engagement Manager to lead the delivery of complex IT and technology projects. This role involves managing high-visibility deliveries across the full project lifecycle, ensuring quality outcomes in dynamic environments. The posit

You will lead a collaborative approach with the Supply Chain Operations Manager and Additional Works Manager to ensure all contracted activities are delivered to the highest standards. Reporting to the Account Director, this role has island-wide responsibilities and is pivotal in overseeing operatio

A leading IT services firm in the United Kingdom seeks a Senior Technical Account Manager to lead infrastructure delivery and build strategic client partnerships. This is a key position for ensuring exceptional service and continual value for high-profile clients, fostering an inclusive work environ

We are seeking a strategic Service Delivery Manager (SDM) to lead the governance and performance of our external IT service providers, with a strong emphasis on senior stakeholder engagement. Ensure IT service partners remain compliant with IT service management processes and governance. Acting as t

We are seeking a strategic Service Delivery Manager (SDM) to lead the governance and performance of our external IT service providers, with a strong emphasis on senior stakeholder engagement. Ensure IT service partners remain compliant with IT service management processes and governance. Acting as t

BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientat

A healthcare organization in Greater London is seeking a Service Delivery Manager to lead clinical administrative teams across various GP sites. The position offers a salary ranging from £29,000 to £33,000 per year. This role involves overseeing processes such as referrals and medical reports, whi

Candidates should have strong knowledge of IT Service Management and ITIL certifications, along with the ability to handle financial management and deliver compelling presentations. A leading technology services provider is seeking a Delivery Lead to oversee service and change delivery across accoun

Service Planning & Delivery Manager page is loaded## Service Planning & Delivery Managerlocations: Ascot Drive Derbytime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 5, 2026 (14 days left to apply)job requisition id: JR031550**Join Our Journey as a Service P

As an IT Service Manager, you’ll help make sure vital digital services change safely and smoothly, so health and care services people rely on are always there when needed. As an IT Service Manager in the Digital directorate, you might have led the planning and approval of multiple service changes,

A major public sector organisation is seeking a Lead Service Manager to oversee service management processes and deliver high-quality digital services. This role involves leading a team of Service Delivery Managers and ensuring effective service delivery. The ideal candidate will have extensive IT s

A leading bioinformatics institute in the UK is looking for an IT Service & Support Manager. Key responsibilities include team management, service ownership, and collaboration across EMBL sites. You will lead the Service Desk and Desktop Support functions, ensuring a seamless Digital Employee Experi

Der ideale Kandidat bringt Erfahrung im IT Service Management, ist analytisch denkend und kommunikationsstark. Sie übernehmen die Verantwortung für SLA-Überwachung, Projektdokumentation und arbeiten strategisch mit Kunden zusammen. Flexible Arbeitszeiten und ein unbefristeter Vertrag werden gebot

A recruitment and consulting firm is seeking an experienced IT Programme Manager to oversee critical enterprise IT programmes on a remote basis, with occasional travel to Warrington. This is an exciting opportunity to join a firm that prioritizes diversity and equal opportunities. The role requires

Strong understanding of ITIL or ITSM practices and service delivery metrics. Hands‑on familiarity with Synthesia’s IT tech stack:. Lead with empathy and accountability—balancing operational execution with people leadership and continuous improvement.