Trabajos it service delivery manager en Newcastle Upon TyneCrear alertas

Service Manager – Driving efficiency and compliance. Salary of up to £45,000 (DoE) At ClearVUE, we’re building something bigger than a business we’re building a movement. One that not only inspires customers and talent but reshapes how the world sees climate-tech and the role we all play in a more sustainable future. What’s in it for you? • Industry-leading compensation package: Negotiable base salary of £45,000 (DoE), • Work-life balance: No late finishes or weekends – keep your plans with friends and family, • Develop under industry leading experts: We have the best talent in the industry, allowing you to progress and learn from the best in the business, • Enhance annual leave: Full month of December off fully paid, • Added incentives: Opportunities to earn tickets to events, vouchers and many more rewards Hi, we're ClearVUE ClearVUE. Business is a leading environmental and energy consultancy, driven by a commitment to data-driven net-zero strategies. Our mission involves collaborating with companies across diverse sectors to formulate and implement carbon reduction and energy efficiency strategies within the broader context of their ESG initiatives. Through advanced energy and carbon assessments, coupled with strategic planning and implementation services, supported by cutting-edge infrastructure technology, we’re pioneering revolutionary solutions to help businesses reduce their environmental impact incrementally. What is the job about? Join a company that’s redefining the way businesses operate. ClearVUE Business is growing fast, and we’re looking for a skilled Service Manager who can bring structure, efficiency, and a positive team spirit to our workplace. You’ll be at the heart of our operations streamlining processes, supporting teams, and ensuring everything behind the scenes runs like clockwork. What exactly will you do? • Lead, manage, and develop the Admin Team to ensure consistent high performance and service delivery, • Monitor KPIS and drive team performance, • Resolve conflict within the team before it escalates by mediating any conflicts., • Deliver 1 to 1’s, • Allocating and managing tasks within the team and resolving any conflict or confusion of tasks, • Training, supporting and upskilling employee, • Manage day-to-day operations across ClearVUE’s administrative functions to ensure effective coordination and communication, • Compiling and assuring achievement of daily, weekly, and monthly forecasts., • Develop, implement, and maintain efficient administrative systems, policies, and workflows., • Any additional ad hoc tasks in line with business requirements. What we’re looking for • 2+ years of experience in managing a team, • A confident and inspiring leader with the ability to effectively manage and drive a high performing team, • A clear communicator and active listener, • Creative mindset and an outside of the box approach to problem solving, • Comfortable being fully transparent with your team and keeping them up to date with necessary business updates, • Proven ability to be consistent in the management of your team ClearVUE is an equal opportunities employer. We are committed to actively promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. A copy of our Diversity, Equity and Inclusion Policy is available on request.

Millennium Hotels and Resorts are looking for an HR Manager who will play a key role in providing support across the department while managing the day-to-day running of the People department, focusing on employee experience from onboarding, induction, engagement, recruitment & retention, training & development and well-being. Based at the Copthorne Hotel Newcastle and responsible for the Millennium Hotel Glasgow and the Copthorne Hotel Aberdeen, as an HR Manager, you will build and maintain trusted relationships with key stakeholders, providing sound and expert advice. This is a perfect position for someone looking for a unique place to work with people who help create life-long memories. HR Manager responsibilities: • Supporting the Senior Managers with employee relations, health and wellbeing and people policies, providing support and guidance on HR issues, concerns and queries and overseeing ER cases, • Have strong Scottish employment law knowledge and be able to train the Heads of Department on policies, procedures and best practices., • Assist Managers with recruitment needs ensuring the best on boarding experience for new starters, • Working collaboratively with central HR functions, conducting hotel talent reviews and maintaining robust succession and attraction plans that meet immediate and future workforce demands., • Organise and promote employee engagement initiatives throughout your business areas, • Support in the delivery and coordination of talent acquisition events, attraction initiatives/projects, graduate/intern/apprentice/work-experience placements and external talent acquisition partnerships., • To keep up to date with best practice, personal development and legislation, • Assist in the delivery and communication of new HR initiatives, policy and procedures and participate in regional projects as they arise., • Support in the effective communication strategy for employees., • Drive the employee lifecycle; recruitment experience, on-boarding journey, performance reviews, development & succession, exit interview support. The ideal candidate for this position will have the following experience and qualifications: • Proven experience in Human Resources management, • Strong leadership skills with the ability to inspire and develop a high-performing team., • Excellent interpersonal and communication skills, with the ability to interact effectively at all levels of the organization., • Thorough knowledge of employment laws, regulations, and best practices., • Exceptional problem-solving and decision-making abilities., • Collaborating with peers across a matrix HR structure In return we offer: • HOD Bonus, • Social Events, Wellbeing and Team Activities, • Training and development, • Pension Salary Sacrifice Scheme, • Career development and salary reviews, • Interest-free Season Ticket Loan Scheme, • 1 Volunteer Days per year (fully paid and in addition to your annual leave), • Complimentary meals prepared for you by our chefs, • Length of Service related holiday scheme, • My Millennium discount perks, • Discount on Accommodation worldwide and 50% Food and Beverage Outlets, • Life Assurance, • Recommend a Friend Scheme About the Group Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry.

KAEFER UK and Ireland Count on us. Job title: People and Payroll Systems Lead Location: Head Office, Newcastle Quayside Contract type: Full time, Permanent At KAEFER, our success is built on our values and culture, which create a supportive and inclusive environment where employees can thrive. We prioritise growth and development, with abundant opportunities for advancement and a commitment to promoting from within. Our wide range of job openings, including entry-level positions, allows for the first steps on the ladder to success. We provide ongoing training and development opportunities to support our employees throughout their careers. The Opportunity We are looking for a People and Payroll Systems Lead to join our People and Development team on a permanent basis. This role exists to own, embed, and evolve KAEFER’s People and Payroll technology suite, with SAP SuccessFactors (Employee Central) at its core. This isn’t a traditional HR systems administrator position, it’s a hands-on specialist and change agent role, accountable for shaping systems that are resilient, compliant, data led and genuinely improve colleague experience. You will act as the trusted inhouse authority on People Systems and you will influence how People services are delivered by designing solutions that reduce manual effort, increase self-service, and strengthen data integrity. How you will make an impact: Own & Shape People & Payroll Systems • Act as the in-house specialist and product owner for SAP SuccessFactors Employee Central inc. Recruitment, Onboarding, Time Management and Doc Storage Modules., • Configure, maintain, and enhance system functionality to meet operational, statutory, and strategic needs., • Work with our vendors, manage Payroll configuration including pay components, rules, schemas, permissions, workflows, and integrations., • Design solutions that improve colleague and manager experience through intuitive, digital first self-service., • Maintain clear, accurate system documentation, configuration records, and user guidance. Be the Guardian of Data Integrity & Governance • Ensure SuccessFactors remains the single source of truth for People & Payroll data., • Embed strong data governance, GDPR compliance, role-based access controls, and auditability., • Build and maintain controls that protect data quality across employee lifecycle events., • Partner closely with Payroll and Finance to ensure payroll outputs reconcile accurately with financial reporting., • Proactively identify and address data risks before they become operational or compliance issues. Enable Colleagues, Managers, and Teams • Enable colleagues and managers to confidently use People & Payroll self-service through clear processes, guidance, and training., • Act as a knowledgeable and pragmatic point of escalation for system related issues., • Translate business needs into system solutions, not workarounds., • Simplify workflows and reduce dependency on manual intervention wherever possible. Drive Continuous Improvement & Automation • Identify opportunities to automate, streamline, and standardise People & Payroll processes., • Challenge inefficient or legacy practices and replace them with scalable, digital solutions., • Working with our in-house MS developer, explore and apply complementary tools (e.g. Power Apps, Power Automate, reporting and ticketing platforms) where they improve service delivery., • Ensure all changes are appropriately tested, documented, and communicated., • Through networking and your own curiosity, stay current on emerging HR, Payroll, automation, and AI trends that could add value. Build Strong Internal & Vendor Partnerships • Work collaboratively across People & Development, Payroll, Finance, IT, and Legal., • Act as the intelligent client with Zalaris, managing tickets, enhancements, and service performance., • Absorb and retain critical system and payroll configuration knowledge inhouse., • Monitor vendor performance through SLAs and KPIs, driving improvements where required. What you will bring: Essential • Hands-on experience with enterprise HR systems, ideally SAP SuccessFactors (Employee Central)., • Experience working within a SaaS payroll model underpinned by SAP ECC, delivered via a third-party provider., • Proven experience partnering with external vendors in managed service or implementation environments., • Strong understanding of data integrity, controls, and compliance within HR and Payroll systems., • Confidence translating business requirements into practical, scalable system solutions. Desirable • Experience in complex, multisite or project-based organisations, • Previous exposure to automation tools (e.g. Power Platform), • Experience supporting transformation or largescale system change This role will suit someone who: • Takes ownership and accountability naturally, • Is curious and asks “why” before jumping to solutions, • Enjoys improving services, not just maintaining systems, • Is comfortable balancing pace, risk, and pragmatism, • Uses emotional intelligence to influence without authority and work across disciplines, • Builds and maintains key relationships internally and externally and appreciates ‘the bigger picture’, • Thrives in environments where not everything is fully defined and can work comfortably with change, • Has a collaborative, curious, and accountable mindset, with the confidence to challenge constructively and work across teams Why KAEFER? Our mission is clear: to be the most reliable and efficient provider of technical industrial services. KAEFER UK & Ireland provides a large and growing range of industries with asset integrity services including access solutions, insulation, surface protection, HVAC fabrication, E, C&I and more. We focus on improving energy efficiency and extending asset life cycles. The company has twelve operating centres across the UK and Ireland, employing approximately 3,500 highly skilled and experienced people. Our people are our lifeforce and every day they deliver excellence to our customers. KAEFER UK & Ireland is part of the KAEFER Group, a global €2.4 billion business with its headquarters in Bremen, Germany. KAEFER works on more than 5,500 contracts internationally, with around 33,000 employees. With unrivalled experience and expertise, our teams provide trusted partnerships and tailored support to execute even the most challenging and complex projects for clients. We take pride in being part of a global company with common values and many diverse and individual voices. We make positive contributions in the communities where we live and work - after all when it counts, count on us! Our Values unite us as a team, they serve as the foundation of everything we do. They define who we are, guide our actions, and inspire us to be our best every day – they are Ambition, Team Spirit, Respect and Reliability. Salary and benefits The salary for this role is competitive and comes with the following benefits: Financial benefits • Competitive salary reviewed annually, • Pension based on minimum of 5% from employee, 7.5% from KAEFER, • Discretionary, non-contractual, company bonus scheme (annual), • Long term service reward, • Life cover (x3 annual salary), • Company Discount Scheme (Pluxee) Work life balance • 33 days annual leave per year (inclusive of bank holidays) based on full time contract, • Option to purchase an additional 5 days annual leave per year Health, Happiness and Family • BUPA healthcare assessment, after 2 years’ service and every 3 years thereafter, • 24/7 Employee Assistance Line with access to external counsellor, • Company funded eye tests (VDU and safety glasses), • Enhanced family friendly policies, • Company paid sick leave following probationary period Learning & Development • Support to build your professional development plan to grow and evolve with us, • Payment towards annual professional fees and CPD relevant to roles We are committed to creating a diverse and inclusive workplace and a team that reflects a broad range of perspectives and experiences, where all individuals are valued and have the opportunity to thrive. We encourage applications from people of all backgrounds, experiences, and perspectives. If you’d like to discuss our recruitment process further, or need support during the application stage, please don’t hesitate to get in touch. Unsolicited CVs sent by recruitment agencies will be considered the property of KAEFER UK and Ireland and no fee will be payable.

We are seeking a driven and innovative Regional Operations Manager (RGN/Clinical experience) to join our dynamic Field Management Team. This full-time role offers the exciting opportunity to lead and support our clinics across Newcastle and North Wales. As part of our team, you will join a company that values a "Community First, Company Second" culture, ensuring an exceptional work environment where both patients and teammates thrive. We believe in fostering a welcoming and supportive atmosphere where our Core Values shine through, and we are committed to being the Employer of Choice. Perks and Benefits: When you join our team, you can expect a salary based on your experience, along with a company car to facilitate your extensive travel requirements. Benefit from our competitive Company Pension Scheme and enjoy 35 days’ paid leave per year, including bank holidays, to recharge and relax. Feel secure with Life Assurance coverage amounting to three times your annual salary. Additionally, you will gain access to a retail discount scheme membership and ANN UK Membership, all part of our commitment to your overall well-being and satisfaction. We also prioritise your professional growth with dedicated training and development opportunities, all within an exciting, collaborative, and driven multinational environment. Above all, you will be part of a team dedicated to providing exceptional care to our patients and support to each other. What you will do: • Provide strategic and tactical leadership to a team of Clinic Managers, helping them achieve both their professional and personal milestones., • Cultivate a fulfilling work environment by offering strategic guidance and support to teammates within clinics., • Drive financial and revenue growth while ensuring the highest standards of clinical outcomes are maintained., • Foster collaborative relationships with external stakeholders such as NHS Trusts and the CQC., • Analyse key metrics impacting service delivery to enhance performance and quality., • Build strong relationships with internal stakeholders throughout the UK and International Head Office., • Implement innovative processes to drive quality improvements for patients and colleagues., • Ensure compliance with all relevant clinical, governance, and regulatory systems and policies., • Embody our Core Values, including Service Excellence, Integrity, Teamwork, Continuous Improvement, Accountability, Fulfilment, and Fun. To excel in this role, you will need: • Must have Clinical experience, • Established leadership experience within a healthcare provider, with prior exposure to outpatient haemodialysis settings being particularly beneficial., • Strong planning and management skills at both strategic and operational levels., • Business acumen to understand and evaluate the financial impacts of decisions and actions., • The ability to communicate engagingly and effectively with a diverse range of team members and patients., • Analytical skills to perform root cause analysis, prepare action plans, and lead improvement initiatives., • A lead-by-example approach to promote a value-driven culture that brings out the best in everyone., • An entrepreneurial mindset and a pragmatic approach to problem-solving in a dynamic clinical environment., • Advanced proficiency in MS Excel and intermediate proficiency in MS Word, Outlook, and PowerPoint. Living and working in Newcastle or Wales offers a unique blend of urban vibrancy and stunning natural landscapes, making it a fantastic place to work and call home. With a rich cultural heritage and a friendly community feel, your new career adventure awaits in this captivating location! Working with Sanctuary Personnel: Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

Customer Support Manager – Newcastle – circa £50K base + benefits We are recruiting on behalf of an organisation based in Newcastle, who have a Dental Practice Management Software - providing innovative solutions trusted by dental practices across the UK and Ireland. Customer support is the cornerstone to their success, and therefore this role is, and always will be, at the very heart of the business. The Customer Support Manager is responsible for ensuring the dental practice clients receive consistently excellent support that is responsive, empathetic, and effective. You will lead the transformation of the Customer Support team, to consistently deliver high-quality service to our customers on both technical and non-technical queries. A major focus will be to build a culture of ownership, positivity, and continuous improvement within the team. This role also acts as a key voice of the customer, driving enhancements to our processes, products, and overall customer experience. The role currently has 4 direct reports: First Line Support Team Lead, two Second Line Engineers, and an Infrastructure Administrator, and will require some part time resource for internal IT. It will be up to you to make recommendations to the Managing Director for any changes to the team structure, size or shape that will allow them to deliver the best possible service. You will use your leadership skills to motivate, train, and develop team members. You should have strong communication and interpersonal skills to effectively communicate with our customers, listen to their feedback, and take pride in leaving them feeling valued and supported. You prefer talking on the phone to emailing (the vast majority of our cases come via the phones, and our customers need issues fixing quickly when their patients are sitting in the dentist’s chair waiting!). This team is about fast paced, first time resolution of our customers problems, rather than lengthy email exchanges that eventually lead to a resolution. Key Responsibilities: Customer experience & service delivery • Ensure customers receive timely, accurate, and empathetic support that reflects the companies values and commitment to, and understanding of, dental practices, • Monitor service levels, ticket quality, and customer satisfaction, driving improvements where needed, • Resolve complex or escalated issues with professionalism, empathy and urgency, • Build strong relationships with practices to understand their real-world challenges and ensure their needs are represented internally Team leadership & capability building • Lead, coach, and develop the Customer Support team to operate confidently, positively, and consistently, • Build team capability through structured recruitment, induction, training, coaching, QA reviews, and skills development programmes, • Set clear expectations on communication quality, ownership, and follow-through—and help team members meet and exceed them, • Foster a culture of positivity, proactivity, accountability, and continuous improvement, • Identify performance gaps and implement constructive, targeted interventions to improve individual and team outcomes Operational Excellence • Oversee daily support operations, ensuring efficient triage, prioritisation, and resolution of cases, • Own and improve support processes, documentation, knowledge bases, and tooling (e.g., Freshdesk ticketing system, Zoom phone system), • Analyse support trends and root causes to reduce recurring issues and increase self-service, • Work closely with Product, Development, Onboarding, and Training teams to ensure seamless customer journeys and clear escalation pathways, • Prepare and present support KPIs, insights, and recommendations to leadership Customer Advocacy & Cross-Functional Collaboration • Represent the customer’s perspective in product discussions, release planning, and service improvement initiatives, • Act as an internal advocate for quality, reliability, and usability of the SfD platform, • Ensure changes (e.g., product updates, incident responses) are communicated clearly to customers and the support team Leadership of Cyber Security, Infrastructure Administrator, and Internal IT • Provide day-to-day line management, structure, and support for the Infrastructure Administrator and Internal IT, who lead on our cyber security and compliance activities, • Ensure priorities, workloads, and expectations are clear and aligned with business needs, • Facilitate collaboration between Infrastructure, Support, Development, and leadership to ensure smooth operations and timely resolution of infrastructure-related issues., • Draw on the founder and senior technical colleagues for deep technical direction while focusing on people leadership, performance, and accountability., • Encourage a proactive approach to identifying risks, improving systems, and enhancing service reliability. Requirements: Experience & Skills • Proven experience in a Customer Support Manager or Senior Support Lead role within a B2B software or SaaS environment, • Strong track record of improving team performance, coaching others, and building positive team cultures, • Exceptional customer empathy and ability to translate complex technical issues into clear, human language, • Demonstrated ability to create structure, clarity, and accountability within a support function, • Strong problem-solving skills, ability to handle pressure calmly, and willingness to “lean in” to difficult challenges, • Experience with, and good understanding of, ITIL practices, use of support tooling (e.g., Freshdesk), and creating and using KPI reporting Attributes • Genuine customer-first mindset with a drive to make dental practices’ lives easier, • A bias for picking up the phone to talk with customers rather than emailing / messaging, • Positive, proactive, and resilient leadership style—able to motivate, support, and inspire the team, • High levels of ownership, integrity, and follow-through; does what they say they will do, • Collaborative and communicative, able to work cross-functionally and influence without authority, • Continuous improvement mindset, always seeking to raise standards of service and team capability Working Arrangements: The position offered is based out of our Newcastle Upon Tyne office. The working hours are normally: Monday to Thursday, 09:00-17:30 with 1hr for breaks, and Friday, 08:30 – 17:00 with 1 hr for breaks. It is expected that the successful candidate will be able to accommodate changes to their working hours and also be available to work some weekends & occasional evenings as required.

Millennium Hotels and Resorts are looking for an HR Manager who will play a key role in providing support across the department while managing the day-to-day running of the People department, focusing on employee experience from onboarding, induction, engagement, recruitment & retention, training & development and well-being. Based at the Copthorne Hotel Newcastle and responsible for the Millennium Hotel Glasgow and the Copthorne Hotel Aberdeen, as an HR Manager, you will build and maintain trusted relationships with key stakeholders, providing sound and expert advice. This is a perfect position for someone looking for a unique place to work with people who help create life-long memories. HR Manager responsibilities: • Supporting the Senior Managers with employee relations, health and wellbeing and people policies, providing support and guidance on HR issues, concerns and queries and overseeing ER cases, • Have strong Scottish employment law knowledge and be able to train the Heads of Department on policies, procedures and best practices., • Assist Managers with recruitment needs ensuring the best on boarding experience for new starters, • Working collaboratively with central HR functions, conducting hotel talent reviews and maintaining robust succession and attraction plans that meet immediate and future workforce demands., • Organise and promote employee engagement initiatives throughout your business areas, • Support in the delivery and coordination of talent acquisition events, attraction initiatives/projects, graduate/intern/apprentice/work-experience placements and external talent acquisition partnerships., • To keep up to date with best practice, personal development and legislation, • Assist in the delivery and communication of new HR initiatives, policy and procedures and participate in regional projects as they arise., • Support in the effective communication strategy for employees., • Drive the employee lifecycle; recruitment experience, on-boarding journey, performance reviews, development & succession, exit interview support. The ideal candidate for this position will have the following experience and qualifications: • Proven experience in Human Resources management, • Strong leadership skills with the ability to inspire and develop a high-performing team., • Excellent interpersonal and communication skills, with the ability to interact effectively at all levels of the organization., • Thorough knowledge of employment laws, regulations, and best practices., • Exceptional problem-solving and decision-making abilities., • Collaborating with peers across a matrix HR structure In return we offer: • HOD Bonus, • Social Events, Wellbeing and Team Activities, • Training and development, • Pension Salary Sacrifice Scheme, • Career development and salary reviews, • Interest-free Season Ticket Loan Scheme, • 1 Volunteer Days per year (fully paid and in addition to your annual leave), • Complimentary meals prepared for you by our chefs, • Length of Service related holiday scheme, • My Millennium discount perks, • Discount on Accommodation worldwide and 50% Food and Beverage Outlets, • Life Assurance, • Recommend a Friend Scheme About the Group Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry.

K&K Social Resources & Development GmbH is an international recruiting agency that has been providing technical resources in the European region since 1993. This position is with one of our clients in United Kingdom who is actively hiring candidates to expand their teams. Role: Program Manager - Finance (Oracle, ERP) Location: London, UK Employment Type: Full-time Permanent Position Overview: The Financial and Commercial Manager will play a pivotal role within a large, established IT programme, ensuring that all financial and commercial operations are executed to the highest standards of accuracy, transparency, and effectiveness. This position is accountable for overseeing cost-plus project level accounting, managing complex budgets, supporting the commercial strategy, and ensuring robust compliance and reporting across all financial activities associated with the programme. The successful candidate will demonstrate a deep understanding of cost-plus accounting models within large-scale UK central government IT environments and possess proven expertise in commercial contract management, financial planning, and stakeholder engagement. Reporting directly to the Client Partner and working in close collaboration with cross-functional leadership teams, the Financial and Commercial Manager will be a trusted advisor, a strategic thinker, and an effective operator, ensuring that the programme delivers optimal value. Key Responsibilities • Financial Strategy, Planning, and Reporting, • Develop and implement comprehensive financial strategies that align with the overall objectives of the programme., • Lead annual and multi-year budgeting processes, ensuring realistic, data-driven forecasts and effective allocation of resources., • Coordinate and manage financial modelling, scenario planning, and cost estimation exercises for existing and future workstreams., • Monitor and evaluate the financial performance of the programme, recommending adjustments and corrective actions as necessary. Cost Plus Accounting Management: • Oversee the end-to-end cost-plus accounting processes, ensuring all allowable costs are captured, allocated, and reported in accordance with client policy and contractual requirements., • Manage direct, indirect, and overhead cost allocation methodologies to ensure accuracy and transparency., • Develop and refine processes for cost tracking, reporting, and reconciliation, identifying and addressing anomalies and inefficiencies., • Prepare, review, and present regular cost reports and variance analyses to internal and external stakeholders., • Lead or oversee the commercial management of supplier and client contracts, including negotiation, performance management, and compliance monitoring., • Draft, review, and negotiate client and supplier contract amendments, ensuring robust risk management and value delivery for all parties., • Monitor service-level agreements (SLAs) and key performance indicators (KPIs) for client and subcontractor contracts, escalating issues and managing disputes proactively., • Prepare comprehensive monthly, quarterly, and annual financial statements for the client and reports for the programme, including analysis of key cost drivers, risks, and opportunities., • Ensure compliance with all relevant accounting standards, regulatory frameworks, contractual requirements, and internal policies., • Facilitate and support external and internal audits; coordinate responses to queries and implement audit recommendations., • Maintain up-to-date knowledge of changes in cost-plus accounting regulations and standards and ensure continuous process improvement., • Stakeholder Engagement & Business Partnering:, • Act as a strategic partner and subject matter expert to client's Finance, programme leadership, project managers, procurement, and delivery teams., • Provide financial guidance and commercial insights to enable effective decision-making and risk management., • Communicate complex financial and contractual information to both technical and non-technical audiences., • Build and maintain effective relationships with the Client, suppliers, auditors, and client's Finance. Risk Management & Continuous Improvement: • Identify, assess, and mitigate financial and commercial risks across the programme lifecycle., • Lead root cause analysis for cost overruns or commercial disputes, implementing remedial actions as required., • Champion continuous improvement initiatives in financial controls, reporting accuracy, and commercial processes. Essential Qualifications and Experience • Bachelor’s degree in accounting, Finance, Business Administration, or related discipline; professional accounting qualification (e.g., CPA, CA, CIMA, ACCA) preferred., • Minimum 7-10 years’ experience in financial management, with substantial exposure to cost plus accounting in large-scale, large UK central government contracts., • Demonstrable expertise in commercial contract management, including negotiation, drafting, and administration of complex contracts., • Strong knowledge of cost allocation methodologies, cost modelling, and financial analysis techniques., • Experience in budget development, resource planning, and financial forecasting., • Advanced proficiency in financial management systems (e.g., Oracle, SAP, MS Dynamics) and Microsoft Excel., • Excellent communication, stakeholder management, and presentation skills., • Exceptional analytical, problem-solving, and decision-making abilities., • Sound knowledge of relevant accounting standards (e.g., IFRS, GAAP) and applicable regulatory requirements., • Prior experience in supporting or leading financial audits for major projects or programmes., • Ability to thrive in a fast-paced, matrixed environment with competing priorities. Key Competencies and Attributes • Strategic and commercial acumen, with strong results orientation., • High level of integrity, objectivity, and ethical conduct., • Meticulous attention to detail, accuracy, and process discipline., • Ability to influence, lead, and engage cross-functional teams and external partners., • Innovative, proactive, and adaptable, with a commitment to continuous learning and improvement., • Strong organizational, time management, and multi-tasking skills. Reporting Lines and Relationships • Reports directly to the Client Partner., • Works closely with IT Programme Leadership, Project Managers, Procurement, and Delivery Teams., • Liaises with clients, suppliers, auditors, and relevant external regulatory authorities. Career and Development Opportunities • Opportunity to influence and drive the financial and commercial strategy of a high-profile IT programme., • Exposure to complex, innovative technology environments and multi-disciplinary teams., • Clear pathway to senior leadership roles within finance, commercial, and programme management domains., • Support for ongoing professional development and certification. Note: Applicants for employment in United Kingdom should possess work authorization which does not require sponsorship by the employer for a visa.

La Fosse has partnered with a globally known Retailer that are looking to strengthen their identity security capability as part of a broader move towards a zero trust model. This role owns identity and access management end to end, setting the strategy, building the roadmap, and leading the in-house IAM function to materially reduce access-related risk across the business. What you’ll be doing • Owning and delivering the IAM strategy and multi-year roadmap aligned to security and business priorities, • Leading the internal IAM function within the wider cyber security team, • Defining and enforcing identity lifecycle, MFA, privileged access, and access governance controls across all identity types, • Driving the selection, implementation, and ongoing management of IAM technologies including IGA, PAM, and strong authentication, • Establishing robust governance for non-human identities such as service accounts, APIs, application and machine identities, • Partnering closely with IT Architecture, Enterprise Services, and infrastructure teams to ensure IAM controls are implemented effectively across AD and Entra, • Supporting the move towards a zero trust operating model, • Defining IAM metrics and KRIs, and reporting progress and risk clearly to senior stakeholders. Required Experience: • Deep experience in identity and access management covering identity lifecycle, authentication, authorisation, SSO, and privileged access, • Background operating in a cyber security function, ideally at manager or lead level, • Comfort working across both strategy and delivery, with enough technical understanding to challenge design decisions, • Experience working closely with AD and Microsoft Entra environments, • Strong stakeholder management and the ability to influence across IT and security, • Exposure to zero trust concepts and technologies is useful but not essential For more information, please apply.

About NGIS NGIS is a leading provider of geospatial solutions to organisations around the world. We deliver impact through the power of location technology, helping clients use spatial data to make better, faster, and more sustainable decisions. Our Software Engineering team builds, implements, and supports both customer-specific geospatial solutions and our own TraceMark Software as a Service products. TraceMark provides map-centric insights that drive impact across industries such as agriculture, sustainability, transport, and natural resources. Whether working on the TraceMark roadmap or a bespoke client solution, our engineers bring technical excellence, collaboration, and a shared passion for geospatial innovation to everything they build. About the Role The Senior Product Owner plays a pivotal role in delivering high-value solutions that meet the needs of NGIS’s customers and align with business strategy. This role bridges product ownership and project delivery, owning the product backlog while leading customer engagement throughout discovery, implementation, and release. The Senior Product Owner acts as the key interface between customers, internal stakeholders, and the delivery team, ensuring priorities are clear, delivery is well-structured, and every increment adds measurable value. The role will operate primarily within the EU, working remotely with a dedicated delivery team and coordinating closely with the Australian (WA) product and engineering teams. The Senior Product Owner plays a key role in bridging time zones and maintaining strong communication between regions to ensure seamless handover, aligned priorities, and continuous delivery. About You Qualifications Tertiary education in Business, IT, or a related discipline, or equivalent commercial experience and results. Experience • Minimum 5 years as a Product Owner, Product Manager, or Delivery Lead in an agile software environment., • Proven success leading a cross-functional delivery team and managing complex product backlogs., • Experience in customer-facing delivery and stakeholder engagement in enterprise or B2B contexts., • Experience in CPG, ESG, or sustainability-related domains is highly desirable., • Exposure to project delivery management is preferred., • Experience working with remote or globally distributed teams and managing across time zones is desirable. Skills • Excellent communication, facilitation, and presentation skills with technical and non-technical audiences., • Strong analytical and problem-solving capabilities., • Proficiency with backlog and delivery tools (Azure DevOps, Jira)., • Working knowledge of design and prototyping tools (Figma, Miro)., • Skilled in agile delivery practices (Scrum or Kanban) and modern product management methods. Objectives and Goals This role is critical to the success of NGIS’ TraceMark and related products, ensuring EU-based delivery teams contribute effectively to global product outcomes and customer success. Success in this role includes: • A clear, prioritised backlog and consistent delivery cadence., • High levels of customer satisfaction (NPS > 25) and proactive communication., • Reduced cycle time and delivery risk., • Growing customer adoption and measurable business value from delivered features., • Strong collaboration and knowledge sharing across global teams. Why Join NGIS? • Work with purpose, building technology that drives environmental and social impact., • Collaborate with talented engineers and geospatial experts across global teams., • Flexible working arrangements; option to opt-in to a 9-day fortnight., • Continuous learning culture with support for certification and professional growth., • Be part of an innovative company recognised for geospatial and cloud excellence. If you believe you have the skills and experience to excel in this role, we would like to hear from you.

About BDO BDO is the leading mid-tier professional services provider globally. In 2024, we recorded global revenues of over US$15 billion across our core service lines - Audit & Assurance, Tax, Advisory, and Business Services & Outsourcing. With a worldwide community of over 119k professionals operating in 166 countries and territories, we’re dedicated to helping our clients navigate complex financial and strategic challenges, aligned to our core purpose ‘People helping people.’ More information about BDO can be found on ___. Why join us? A great place to work Building a thriving global team is an essential pillar of our bold new vision Global solutions. Driven to be the best - so it’s no surprise that our offices around the world are regularly recognised with awards and accolades. We’re a people-powered business, with a diverse, dynamic and inclusive international team who are committed to excellence, innovation, and integrity. Professional growth Our collaborative, international environment fosters professional growth and development, to ensure that all our people thrive. We’re committed to transferring and sharing resources, knowledge, skills, and experience across our organisation, and our Global Mobility Programme provides the gateway to a whole world of opportunities. Make a difference We believe businesses have both an economic imperative and an ethical responsibility to contribute to a more sustainable and equitable world. In 2021, we committed to achieving net-zero carbon emissions by 2050 or sooner. As part of our global sustainability efforts, we continue to integrate responsible practices into our operations and work with clients to support their own net-zero journeys. In addition, we’re proud to support thousands of colleagues around the globe to ‘give back’ in the communities in which we operate. Position: Junior Cloud Infrastructure Engineer This role is centred on supporting members of the cloud engineering team with process improvements and automation while fostering hands-on experience with designing, deploying, and automating technical infrastructure for BDO Global IT. Key responsibilities include assisting colleagues with infrastructure as code, system administration, and operations across the application portfolio, while also helping manage applications to maintain data integrity, availability, performance, recoverability, and security in line with established policies and service levels. Key accountabilities: Performance and progress in the following areas will be the priorities for this position: • Assist in administration of core cloud platform services across a variety of Microsoft cloud (Azure) technologies., • Automation of re-occurring tasks and processes related to the Applications and Cloud Infrastructure, using tools such as Azure Automation and PowerShell., • Standardisation and documentation of common procedures that cannot be easily automated, for execution by other resources or teams., • Assisting in the deployment of pipelines and creating infrastructure as code templates to support them., • Working to resolve tickets as they are escalated to our team. Communicating effectively with both internal and external resources via the helpdesk system, email, voice and Teams. Operating in accordance with ITSM standards., • Provide customer support in addition to general duties and contribution to team objectives., • Participate in the projects that change existing services, establish new services or retire services from an operational implementation and support perspective with guidance from the senior engineers. Qualifications and experience • 4+ years of commercial IT experience in enterprise infrastructure implementation and administration., • Intermediate to advanced PowerShell knowledge., • 4+ years of commercial IT experience in enterprise infrastructure implementation and administration., • Intermediate to advanced PowerShell knowledge. Azure PaaS infrastructure, such as Azure apps, Azure storage, Key Vault, Azure SQL Failover groups, Azure Traffic Manager. • Tenant, subscription, and resource management in Azure., • Microsoft Entra ID., • Exposure to Bicep / Terraform templates would be an advantage., • Exposure to deployment pipelines in Azure DevOps and/or Octopus Deploy would be an advantage., • Experience working with custom internally developed applications and interacting with development teams preferred., • Knowledge of ITIL, or other IT Service Management methodology framework, and 3+ years of experience working in an environment with:, • Adherence to formal change management processes., • Delivery of services and support to defined service levels., • Experience using IT Service Management systems., • Effectively demonstrates teamwork, problem solving, initiative and integrity., • Strong communication skills, both interpersonal and written., • Able to properly organise and structure workloads and time management. This role requires a strong working relationship with both internal and external resources: Internal: • BDO Global IT Infrastructure team (~20 members)., • BDO Global IT leadership team., • BDO Global IT development teams., • BDO Global IT security team. External: • Member firms (our customers)., • Short and long-term contractors. Privacy statement The BDO network is coordinated by Brussels Worldwide Services BV (BWS). By providing personal information during the application process, you consent to BWS processing your personal data for the purpose of treating your application, evaluating your candidacy, and contacting you about the position for which you have applied. We also may process your personal data to: Evaluate you for any open positions throughout the BDO network. Generate general statistics. Inform you of any other job opportunities. You also agree that we may share such data with BDO firms and service providers, if relevant to this job application. BWS does not collect ‘sensitive’ personal information except when voluntarily provided by the candidate as part of the application. If you voluntarily provide sensitive personal information as part of your application, you consent to the use of that information by BWS for legitimate business purposes and the transfer and storage of such information to and in BWS databases.

Job Title: Client Success Manager Location: Remote Employment Type: Full-Time, Permanent Company Overview We are a specialist provider of cybersecurity services, committed to protecting digital assets and maintaining the integrity of client and customer data. Our team uses innovative strategies and advanced technologies to address evolving cyber threats and deliver exceptional service. About the Role As a Client Success Manager, you will be the champion of client excellence, working closely with service, security operations, and consulting teams to build trusted partnerships. You will proactively manage relationships with strategic clients, keeping them informed of key metrics, service updates, and upcoming initiatives. You will also oversee client deliverables, monitor onboarding and consulting projects, ensure milestones are met, and address any issues promptly. Key Responsibilities • Client Relationship Management: Build and maintain strong, trust-based client relationships, acting as their advocate within the organisation., • Client Feedback & Improvement: Conduct regular feedback sessions, including NPS/CSAT surveys, to capture insights and drive service improvements., • Issue Resolution: Proactively manage and resolve client concerns, escalating when necessary to ensure satisfaction., • Service Reporting: Compile and deliver key service metrics, including Quarterly Business Reviews and service updates, highlighting performance, deliverables, and strategic recommendations., • Growth Opportunity Identification: Collaborate with clients and internal teams to identify growth opportunities, ensuring follow-up with relevant stakeholders., • Contract Renewals: Coordinate timely renewal discussions with account management teams to maintain ongoing client relationships. Benefits • 28 days annual leave plus bank holidays, • Fully funded ongoing training and certifications, • Regular team social events, • Life cover and sickness cover*, • Private medical cover*, • Home working allowance*, • 5% employer pension contribution Essential Skills & Experience • Minimum 24 months in a client-focused role, building lasting, trusted partnerships., • Experience conducting quarterly business reviews and managing client feedback processes., • Proven understanding of IT services and solutions., • Strong, clear communication and presentation skills., • Familiarity with security fundamentals and business requirements., • Proficiency with CRM systems and reporting tools to track client interactions and performance metrics., • Excellent time management and organisational skills., • Understanding of project management delivery styles. Personal Attributes • Service-oriented, with a passion for delivering excellent customer experiences., • Consistently strives to exceed expectations., • Acts with integrity to build enduring partnerships., • Resilient, determined, and solution-focused., • Collaborative and supportive, ensuring no one is left behind. Desirable Skills • Experience as an account manager or similar role in IT or cybersecurity managed services., • At least 12 months of experience delivering IT managed services or long-term client engagements., • Awareness of cybersecurity industry trends and managed services., • Confident in leading client meetings and presentations.

Product Owner – Cloud & SaaS Platform & Security SPOC (Hybrid Leadership Role: Cloud Product Ownership + Cybersecurity Oversight) About Ipsotek Founded in 2001, Ipsotek, an Eviden business, is a global leader in AI-powered video analytics. With over 800 successful projects spanning airports, government facilities, retail environments, and smart cities worldwide, our VISuite AI platform doesn't just process video—it understands it. We’re in an exciting phase of growth, expanding our reach and building on over two decades of experience. As AI continues to shape the future, Ipsotek is helping define how it is used responsibly, creatively, and effectively in the real world. At Ipsotek, we’re more than a technology company; we are a team united by a shared purpose. We believe in creating safe and secure spaces while contributing to a smarter, more connected world. Innovation, curiosity, and impact drive everything we do. In this rapidly evolving industry, continuous learning isn't just encouraged—it’s essential. Here, you'll constantly engage with new technologies and challenges that keep you at the cutting edge of AI innovation. As part of Eviden, an Atos group company, we benefit from the strength of a global organisation while operating with the autonomy and agility of a focused, mission-driven team. Our remote-first, high-trust culture values ownership, collaboration, and continuous learning. Role Purpose • We are seeking a Product Owner to lead the development and evolution of a modern, scalable, secure SaaS/cloud platform, while acting as the Security/Cyber SPOC for the organization. This hybrid role combines cloud product leadership with security oversight, ensuring the platform delivers exceptional customer experience and meets enterprise-grade security and compliance standards. Cloud & SaaS Product Leadership • Define and own the cloud/SaaS roadmap, aligning with business objectives and customer needs., • Drive the delivery of cloud-native SaaS capabilities, including:, • Multi-tenancy, • Self-service onboarding, • Elastic scaling, • Seamless updates, • Collaborate with engineering and DevOps teams to implement secure-by-design principles and cloud best practices., • Gather feedback from customers and iterate quickly to improve usability and adoption. Security & Cyber SPOC Responsibilities • Act as the single point of contact (SPOC) for all security and cybersecurity matters related to the platform., • Partner with the CISO to align on security strategy, compliance, and incident response., • Coordinate third-party penetration tests, audits, and manage remediation plans., • Ensure compliance with relevant frameworks and regulations (ISO 27001, SOC2, GDPR)., • Communicate security posture, risks, and progress to leadership and stakeholders. Cross-Functional Collaboration • Work closely with engineering, QA, DevOps, and security teams to balance product and security priorities., • Align with sales, marketing, and support teams for smooth SaaS adoption and customer success., • Manage stakeholder expectations and provide clear updates on roadmap and security initiatives. Qualifications Must Have 5+ years as a Product Owner or Product Manager, with: • 2+ years in SaaS/cloud products., • 2+ years in security/cyber roles (can overlap). Proven track record of launching or scaling secure cloud-native/SaaS platforms. Strong understanding of: • Cloud architectures (AWS, Azure, GCP), • Microservices, containers, CI/CD pipelines, • Secure SDLC and vulnerability management Experience coordinating penetration tests and working with CISOs/security leadership. • Familiarity with compliance frameworks (ISO 27001, SOC2, GDPR). Preferred Skills • Excellent communication and stakeholder management skills., • Ability to translate technical concepts for non-technical audiences., • Strong organizational skills to manage multiple streams (product, security, compliance)., • Agile mindset with experience in scrum or kanban delivery. Key Attributes • Visionary & pragmatic: Sets bold goals while delivering incremental value., • Customer-focused: Prioritizes usability, onboarding, and customer success., • Security-conscious: Embeds security and compliance into every stage of product development., • Change agent: Drives adoption of SaaS and secure-by-design practices. Location & Work Model • Hybrid role: Based in London with flexibility for remote work., • Occasional travel for collaboration with CISO and third-party security partners. Why Join Us? • Lead a strategic cloud initiative for a critical platform., • Shape the future of a secure, scalable SaaS solution., • Work at the intersection of product innovation and cybersecurity leadership.

Applications will be reviewed in the New Year 🌟 No agencies 🚫, thank you 🙏 Who are we? 👋 Homeflow is a market-leading, fast-growing, profitable, software-as-a-service (SaaS) business in the property market. We think we’re a lovely team of people with a fantastic company culture that we want to retain as we grow - ambitious, hard-working and collaborative yet respectful of work-life balance. You can expect to feel welcomed and supported by some truly talented people, in a company that is constantly innovating. We are looking for a Website Production Executive, based in the UK, to support the growth of the team as the company matures. The primary goal of this position is to configure Homeflow products acquired by customers, focusing primarily on estate agent websites. You will be responsible for gathering together all of the assets that are needed to build websites and other products, and then populating them accordingly. This role will require you to work closely with our clients during the start of their Homeflow journey, as well as coordinate with other internal colleagues as needed. You will work closely with our Production Team and collaborate cross-functionally with teams such as Sales and Technology. Homeflow is operating on a fully remote basis but occasional travel will be required for our company meet ups (bi-annually at most in the UK). Typical job tasks include 🚀 • Assembling template websites, • Maintaining regular communication with clients (may be an internal client) to ensure progress, • Proactively managing client timelines and dependencies, including following up on outstanding actions or information, • Keeping clients on track to agreed milestones through clear, professional, and timely follow-ups, • Taking ownership of delivery by flagging risks, delays, or blockers early and driving them to resolution, • Ensuring that their work is of the highest quality - self testing, QA etc., • Communicating with clients through various channels, • Participating in meetings with the client We’re looking for someone who has 🔎 • Proficiency in HTML, • Understanding of CSS and having used it, • Proficient organisational skills, • Ability to consistently meet deadlines, • Familiarity with business software (Gmail, Slack etc.), • Strong eye for design presentation and functionality, • Collaborative team player, open to sharing ideas, suggestions, and discussions It would be a bonus if you have 🌟 • Familiarity with SEO practices, • Knowledge of Google Analytics (GA) and Tag Manager People who thrive in this role at Homeflow are great problem solvers who like to get their head down and stuck into a task. They are friendly, positive and passionate. They also embody our company values of being driven, open, polished and pioneering.

IT Manager £50,000 - £60,000 plus bonus The Organisation Nigel Wright are delighted to be partnering with the Institute of Directors in the search for an IT Manager. The Institute of Directors (IoD) is a thriving membership community for Directors in the UK and beyond, where you can connect with other leaders, develop your skills and be heard. The IoD offers professional development, valuable connections and influence. With over 20,000 members across the UK and globally, the IoD has exciting plans for growth and the success of their strategy is underpinned by technology. The IT Manager will take care of all day-to-day operational IT duties such as managing key IT vendor relationships, coordinate internal tasks and small projects, as well as ensuring that day-to-date IT services are delivered both within the appropriate timeframes and quality standards required by the organisation. You will employed on a remote contract with occasional travel to their HQ in London. Unfortunately the IoD is unable to sponsor visas so candidates must have a permanent right to work in the UK. The Role In this newly created role, you will act as the right-hand to the Head of IT, taking ownership of day-to-day IT operations. Specifically you will: • Manage internal coordination and external suppliers, overseeing service delivery and supplier performance ., • Act as first point of contact for IT-related queries across the organisation., • Coordinate internal IT tasks and ensure smooth operations., • Support IT transformation projects and liaise with business units to understand needs., • Maintain good security practice awareness in day-to-day operations., • Identify opportunities to improve IT processes and service delivery and proactively work with other stakeholders to deliver Person Specification Having experience of managing an IT operation, you will have proven ability in managing third party providers as key members of service delivery. With broad technical IT knowledge with the ability to discuss technical solutions, you will possess: • Experience working in an ITIL framework and using service management principles., • Strong organisational and supplier management skills., • Strong knowledge of networks and cloud computing principles, • Solid literacy in data and cyber security practices, • Good financial acumen – being able to stay on track with areas of spend responsibility, • Ability to act as an IT business partner—understanding needs and proposing solutions., • Experience with modern task and project management tools to organise and collaborate on work, • Solid experience of IT Governance and how it fits within wider organisational governance Confidence in using and advising on AI technologies will be beneficial. Most importantly you will be proactive, relationship-driven, self-motivated and be visible in a remote-first environment.

Job Title: Nurse Manager Contract: Permanent, Full-time (37.5 hours per week) Monday to Friday Location: Home based with travel as required Salary: Up to £48,000 per annum As Nurse Manager at Medigold Health, you will be responsible for leading a team of Occupational Health Advisors, Nurses, and Technicians to ensure the consistent delivery of high-quality clinical services to our clients across the UK. You will play a vital role in maintaining clinical excellence, supporting professional development, and ensuring that our service aligns with the highest standards of patient care, compliance, and client satisfaction. Drawing on your clinical expertise and leadership experience, you will oversee day-to-day team management, support with recruitment and onboarding of new team members, and provide guidance on complex case management referrals. You’ll also take the lead in clinical audits, help manage complaints, and support our Associate Director of Nursing in shaping and developing our service offering. Whether conducting virtual team meetings, supporting revalidation processes, or attending client implementation meetings, you’ll play a key role in driving service improvement and championing best practice across the business. You will also act as a clinical ambassador for Medigold Health, promoting our Occupational Health services and helping us build long-term partnerships with our clients. This is an exciting opportunity to step into a strategic and people-focused leadership role, where you can help shape the future of Occupational Health and play a key part in supporting the wellbeing of employees nationwide. Main Objectives • Practice within the scope of the NMC professional practice and Code of Conduct and to work according to qualification, experience, and competency., • Responsible for the day-to-day personnel management of a team of allocated OHAs and Nurses and technicians., • Active participation and flexibility to support recruitment activity for all nursing teams., • The delivery of the Occupational Health Service to Medigold clients ensuring the provision of the occupational health advice is always of the highest standard., • To act as an ambassador and promote the Occupational Health services available., • To ensure clinical standards of best practice are followed and company policies and procedures are adhered to., • To fully utilise company IT systems in the performance of duties., • Undertake clinical supervision/peer and team audit in relation to service delivery as identified., • Undertaking investigation and response to queries and complaints arising from team activities, • Taking on a clinical lead role as required Specific Responsibilities • Work autonomously and as part of the Medigold Health multi-disciplinary team to ensure that a satisfactory level of service is provided to all clients and their employees achieving current service level agreements this includes the completion of all clinical administration., • Ensure skills and competencies are maintained to undertake core Occupational Health activities as required., • Ensure that CPD and other training needs are undertaken to ensure compliance with NMC requirement for continuing registration. Maintain evidence in support of Revalidation., • Ensure familiarity with the requirements of all appropriate client contracts and Aide Memoirs., • Maintain, store, and handle medical records in accordance with Medigold-Health Data Protection Policy and GDPR requirements in order to preserve and respect client and employee medical confidentiality., • Liaise with other service teams regarding both client and patient queries., • Maintain Supervisory personnel Records for all team members., • Undertake interviews, inductions, training, and appraisals for all team members to support continual professional development., • Attend tender, client review and implementation meetings as required., • Maintain competency matrix for all team members and provide support to fulfil NMC revalidation and maintain clinical competence., • Assist Associate Director of Nursing in the organisation of any required clinical OHA training., • Attend and actively participate in meetings as requested., • Undertake regular scheduled Clinical audit as required., • Take accountability for identifying, and boldly influencing and implementing improvements to the service provided from a clinical perspective, looking for opportunities to extend the Occupational Health products being offering. Requirements for this role • Trained to undertake all core Occupational Health clinical skills., • Experienced skills and competency with case management activities undertaking complex referrals, • Occupational Health degree/Diploma & NMC registration is essential., • Previous managerial and people management experience is essential., • Demonstrable experience within Occupational Health departments, preferably private sector experience., • Experience of participation in tender support meetings and presentations to potential clients would be beneficial. Our Company Benefits • 31 days holiday inclusive of bank holidays, increasing with length of service, • Contributory pension scheme up to 5%, • Paid Professional Memberships and Indemnity Insurance, • Access to Company benefits and discount portal, • Access to a Health Cash Plan, • Free eyecare vouchers, • Cycle to work scheme, • Access to confidential Employee Assistance programme, • Interactive mental health and wellbeing app

About the Role: Anglepoint is seeking an experienced Manager to oversee ITAM Program Transformation and Operations delivery across the EMEA and APAC regions. This role is responsible for delivery performance, operational excellence, and continuous improvement of Anglepoint’s ITAM programme services. You will manage delivery teams and client engagements to ensure ITAM programmes deliver measurable business value, efficiency, and quality while maintaining alignment with our global standards and frameworks. Working closely with senior stakeholders and client service leads, you will contribute to the ongoing enhancement of ITAM services, focusing on process optimisation, automation, and scalable delivery methods. We are committed to providing you with a seamless onboarding experience in this fully remote role, ensuring acclimation to the team and company culture. Anglepoint also highly values continual learning and professional development in areas such as training and certifications. As a Manager, ITAM Program Transformation and Operations you will: • Contribute to client delivery by leading workshops where needed, supporting delivery activities, driving programmatic improvements, and applying rigorous QA to enhance delivery materials., • Manage day-to-day delivery of project delivery UK, APAC, and EMEA clients, ensuring quality, scope, and satisfaction., • Lead delivery planning, tracking, and risk management across multiple engagements., • Monitor utilisation, client satisfaction, and delivery performance against agreed KPIs., • Coach and support delivery consultants, promoting accountability and collaboration., • Drive standardisation and process improvement across regional ITAM delivery operations., • Implement controls and reporting mechanisms aligned to global project management and delivery governance frameworks., • Drive operational excellence by proactively identifying opportunities for improvement and supporting continuous enhancement initiatives., • Work with team leaders and service product owners to refine how we deliver ITAM services., • Recommend improvements to service design, templates, and tools to increase scalability and efficiency., • Shape KPIs, dashboards, and reporting so we can track service performance clearly., • Identify opportunities to automate delivery processes and improve data quality., • Promote adoption of AI and analytics capabilities within delivery operations., • Serve as primary operational contact for key ITAM delivery clients and as an escalation point for client or partner delivery issues, ensuring timely resolution and accountability. Who You Are: • 6+ years experience leading and managing ITAM or technology-enabled programmes in consulting or managed services across a diverse portfolio of clients and services., • Demonstrated expertise in Software Asset Management & IT Asset Management standards or frameworks (e.g. ISO 19770-X)., • Strong background in service delivery governance, process optimisation, and performance management., • Familiarity with automation, analytics, and operational transformation in ITAM or related services. Familiarity with leading market SAM & ITAM Technology platforms (ServiceNow ITAM, Flexera, etc.), • Excellent communication and stakeholder management skills. Preferred Qualifications: • Hands-on experience with ServiceNow ITAM (SAM Pro, HAM Pro) and Flexera (Flexera One) platforms., • Any of the following certifications are highly regarded: Certified Software Asset Manager (CSAM), Certified IT Asset Manager (CITAM)., • Experience and awareness of Green IT and FinOps beneficial. Compensation and Benefits and Perks: • £82k - £95k Base Salary + Quarterly Bonus., • Pension Plan & Company match., • Flexible Time Off + Paid Holidays + Sick days., • Maternity and Paternity Leave., • Wellness allowance., • Cell phone allowance., • Women in Technology Network membership. About Anglepoint Anglepoint is the leading, global provider of IT Asset Management and cloud managed services, driving cost optimization, risk mitigation, & operational excellence within the software, hardware & cloud licensing estates of the world’s most complex organizations. We deliver end-to-end managed services, including program strategy development, technology selection, & implementation, to the Forbes Global 2000. Working at Anglepoint At Anglepoint, we are a group of talented individuals that are passionate about client success. We work on challenging problems that have a real impact every day. We take pride in our work and hold ourselves to the highest standards. Anglepoint celebrates diversity and has built an inclusive culture where everyone can be true to themselves and do their best work. All the while having tons of fun and building lasting relationships. Anglepoint is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law

Monitoring and Evaluation Officer Salary: £27,207 - £28,586 Reports to: Monitoring and Evaluation Manager Contract Type: full-time or job share, fixed term until 31st August 2026 with possible extension, subject to funding Location: Remote (UK-based) Start Date: as soon as possible Role overview: We are seeking a highly motivated Monitoring and Evaluation Officer to join our Monitoring and Evaluation team. The postholder will support the design, delivery, and evaluation of projects that aim to improve understanding and provision for children with speech and language challenges. The role involves contributing to both qualitative and quantitative research, supporting evaluation processes, and providing organisational support for meetings, including recording and following up on action notes. Key Responsibilities include: • Work closely with the Monitoring and Evaluation Manager to assist in the design and delivery of monitoring and evaluation projects., • Collect, manage, and analyse data using both qualitative methods (e.g., interviews, focus groups, thematic analysis) and quantitative methods (e.g., surveys, descriptive and inferential statistics)., • Support the preparation of research tools such as questionnaires, interview schedules, and evaluation frameworks., • Contribute to the development of reports, briefings, and presentations for internal and external audiences. We are looking for: An individual who: • Takes initiative, • Has a strong understanding of the principles of evaluation, • Has experience of data collection and analysis including the use of statistical software, • Has experience of using qualitative and quantitative evaluation methods, • Pays attention to detail, • Works well with a team About Speech and Language UK: For at least two million children in the UK, learning to talk and understand words feels like an impossible hurdle. So we give children and young people the skills they need so they aren’t left behind, waiting to be understood. We do this by creating tools for schools and nurseries, giving advice and guidance to families and putting pressure on politicians Your right to work in the UK You must have the right to work in the UK and reside in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment. Due to the nature of this post, the successful candidate will be required to undertake a satisfactory Enhanced Disclosure and Barring Service (DBS) How to Apply Please submit your up-to-date CV and a supporting statement of no more than two pages, addressing how you meet the criteria outlined in our candidate pack and why you want to join the cause to: . Deadline for application: Monday, 12th January 2026 at 9am with interviews taking place 19th January 2026 via Teams Please note that we reserve the right to close this role early should we receive a sufficient number of applications. Accessibility Support: We are committed to ensuring that our recruitment process is accessible to everyone. If you require any adjustments or need to apply in a different format, please contact our People Team at and we will be happy to assist you. We are a ___. Note on AI use: Artificial Intelligence (AI) is becoming a regular part of the application process. While it can be helpful for research, we've noticed some applicants rely too much on AI-generated answers. This often leads to weak responses that lack personal examples and important soft skills like communication and teamwork. As a result, these applicants are usually less successful. To ensure fairness, we ask that all candidates use their own words and real-life experiences as this makes the process more transparent and avoids the risks of AI-generated responses.

Aureos is seeking a Health and Wellbeing Advisor to join our growing team. This role supports all aspects and delivery of the Health & Wellbeing programmes and align to the HSQEW strategy, supporting evidence-based practice. We will consider candidates based anywhere within the UK, as this is a UK wide role with regular travel involved. This is an ideal opportunity for someone who is passionate about health and wellbeing with progression and career development. Primary tasks and duties • Promotion of safe equipment, standards and method of working., • Showing the behaviours expected, providing challenge where required and not walking by, leading by example each and every time., • UK Travel for site visits to support HWB delivery., • Deliver Thrive health & wellbeing checks and Prostate Specific Antigen tests., • Ongoing promotion of health and wellbeing support avenues/ initiatives., • Support delivery of workshops and toolbox talks., • Support TCUP 1 & 2 delivery (these are our inhouse training days for employees)., • Support POPS manual handling delivery., • Carryout DSE Assessments., • Support and maintain HWB activity database., • Support, develop and maintain the HWB communications programme: HWB intranet page & HWB campaigns calendar., • Support the delivery of the health and wellbeing KPI’s against the strategy., • Collaborate, maintain and develop links with internal support teams including social values: sustainability, inclusion; learning & development, health & safety and communications., • Build and maintain effective working relationships with site teams, clients and other stakeholders, • Actively continue HWB own personal development and keep competencies up to date., • Attend an annual GPS review with HWB Manager. Secondary tasks and duties • Support the HWB Manager with day-to-day planning and scheduling of HWB programme., • Encourage use of HSQEW reporting systems and quality contributions., • Comply with all procedures and instruction contained within the Aureos’s Business Management System (BMS)., • Support maintenance and improvement of ISO 45003., • To conduct yourself in a professional and polite manner at all times ensuring excellent customer service and the companies hard earned reputation are maintained., • Look after all equipment and other Aureos owned property including vehicles Qualifications, Training and skills Essential: • Driving Licence, • Ability to use IT systems including Microsoft 365, and HSQE specific systems., • Active listening skills., • To conduct yourself in a professional and polite manner at all times ensuring excellent customer service and the companies hard earned reputation are maintained., • Time management and relationship skills, comfortably working effectively within a broad range of working environments., • Strong interpersonal skills able to communicate clearly to inform and influence others; uses appropriate, effective methods to deliver messages, non-judgemental., • Embraces and drives continuous improvement, challenging the status quo for the benefit of the business, supporting learning and development., • Work autonomously and flexibly within the UK and Ireland – UK wide travel is essential., • Positive attitude towards supporting and working with people., • Hands on approach to problem solving., • Demonstrate excellent communication skills both written and verbal., • Be self-motivated, can work within a team and individually., • Ability to use IT systems including Microsoft 365., • Ability to work overtime if required., • Presentation skills., • Excellent standard of written and numerical literacy. Desirable: • Mental Health First Aid trained., • Applied Suicide Intervention Skills Training (ASIST.), • Demonstrate relevant industry educational qualifications e.g NEBOSH., • Background knowledge in physiology, psychology, healthcare, sports science or health & safety or similar., • Experience of workplace health and wellbeing, • Experience in delivering a personal health check including measurement of finger prick cholesterol and glucose testing; BP; body composition using BIA; weight; height; waist; grip strength dynamometer: a risk CVD risk calculation software., • Experience in motivational interviewing for personal health checks and behaviour change techniques including brief interventions, • Working knowledge of safeguarding/ previous training in safeguarding, • Workplace health and wellbeing programmes and health promotion, • Data entry and use of web enabled database systems, • Passion for health, fitness, wellbeing related interest and experience In return you will receive. • Generous Salary, • 25 days Holiday plus Bank Holiday, • Pension, • Learning & Development opportunities, • Assistance and Wellbeing support Equal opportunities Aureos are an equal opportunities employer, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Installation Project Manager – Hospitality/Retail Operations/Facilities Location: Home based with UK wide travel Salary: c£45-55,000 + bonus + car/allowance + benefits Our Client is a market leading organisation with an impressive portfolio of B2B customers in multiple sectors The aim of this role is to provide industry leading operational opportunities are presented with absolute clarity and understanding to all project stakeholders. To consistently ensure 100% client delivery from expectation to reality and an exceptional customer experience from brief, design, quote, order and final delivery. The role: To regularly attend customer meetings and build detailed brief of customers’ requirements agreeing project milestones To project manage allocated projects from conversion to delivery, undertaking required site meetings, coordination with other trades, fabrication approval and overseeing installation, ensuring all designs meet all technical and safety requirements To ensure all financial aspects of the projects are agreed with the customer and adhered to throughout the project timeline. To carry out review meetings to ensure all snags/additions are completed and final reconciliations are understood, delivering exceptional customer service To construct an operational design that meets the specific requirements of the customers’ brief and business model. To develop designs, with consideration to the customer’s and business’ needs, ensuring the design meets all technical and safety requirements. To meet with customers to present the operational designs, ensuring all customers meetings are documented, with all actions confirmed in writing, where necessary action points are passed to relevant sub-contractors To work with the sales team on designs and higher gross margin product lines to achieve the required level of profitability, ensuring regular lines of communication remain open with the Account Manager The person: In depth knowledge of hospitality or retail commercial fitouts Commercial kitchen implementation Project management experience and a proven record of project delivery Exceptional customer relationship qualities ensuring all stakeholders are kept informed at all required times Commercially focused with an ability to deliver within budgetary requirements Proven pro-active approach to resolving issues Ability to deal with customers and stakeholders at all levels of business Excellent presentation skills, written and verbal Driving Licence, ability to travel to operational sites across the UK IT literate, preferably with experience of CAD To apply please email your CV, or call for more details 0115 870 0115

Clinical Application Manager Full-time | 37.5 hours per week | Monday–Friday We are seeking a dynamic and forward-thinking Clinical Application Manager to join our Group IT function. This is an exciting opportunity to play a key role in shaping the technology that underpins clinical excellence across a large, complex, and fast-moving healthcare organisation. What You’ll Bring • 3+ years’ experience supporting and managing clinically facing IT applications within large-scale organisations (approx. £250M+ revenue, 5,000+ users, 20+ sites)., • 3+ years’ team leadership experience, including managing complex workloads and delivering large-scale projects., • A strong background in service delivery, including managing relationships with third-party suppliers., • Up-to-date understanding of data protection, information security, and information governance., • Exceptional interpersonal and customer-focused skills, with the ability to build strong relationships across clinicians, operational teams, IT colleagues, and suppliers., • Proven analytical and problem-solving ability, including data analysis and reporting using established tools., • The ability to translate technical information into clear, accessible language for non-technical audiences., • Experience in mentoring, coaching, and developing team members., • Experience working in a private healthcare clinical or IT environment., • ITIL certification (required)., • Experience in designing and delivering application training., • High levels of self-motivation, organisation, and initiative, with a proactive approach to personal development and continuous learning., • Lead, mentor, and manage a team of clinical application specialists, providing direction, support, and ongoing professional development., • Foster an inclusive, collaborative team environment that champions knowledge sharing, continuous improvement, and innovation., • Conduct regular performance evaluations, set clear objectives, and provide constructive feedback to support growth., • Oversee the development and implementation of strategies that enhance, evolve, or replace clinical applications - driving efficiency, supporting high-quality patient care, and enabling operational innovation., • Manage the ongoing maintenance and optimisation of clinical applications, ensuring performance, stability, security, and alignment with evolving organisational needs., • Create, maintain, and continuously improve robust testing methodologies to ensure consistent, high-quality testing of upgrades, new functionality, and new systems - working closely with suppliers and internal teams to identify and resolve issues.

Project Manager - Basic annual salary range: £65,000 - £70,000 - Bonus Amount: £7,000 About Logicalis At its core, Logicalis is an IT solutions and services provider, helping to accelerate the digital and IT transformation of all our customers. The importance of a customer’s IT infrastructure, today, is a key focal point for every business. Significant investments have been made over many years to keep pace with the change in technology, and now, more than ever, there is a necessity to modernise infrastructure - faster. As Architects of Change, our industry insights and technological expertise enable us to design, support, and deliver on our customers’ vision. Through our deep knowledge in key IT industry drivers (including on-premises and cloud, data management, network connectivity, workforce transformation, and security transformation), we help to address our customer’s priorities, from revenue and business growth and operational efficiency to innovation, data governance and sustainability. We’re part of Logicalis Group, one of only five Cisco Global Gold Partners, and in the top 1% of Microsoft Azure partners globally. Headquartered in the UK and with an international team of over 6000 people, maintaining operations in Europe, North America, Latin America, Asia Pacific, and Africa. ROLE PURPOSE Logicalis firmly believes that strong project management is a critical factor in the accurate and timely delivery of projects. Projects bring together many components that can be complex in nature and therefore require a comprehensive framework that maintains focus on meeting the business objectives, and providing the required benefits, that initiated the project. Working as part of the Project Management team, the Project Manager will be responsible for full lifecycle delivery of a variety of IT projects. The role involves working closely with our technical resources as well as external service partners, customers, Sales, PMO, Finance, and Order Management. The role will join an established team, which delivers 150+ customer projects annually and will own their own portfolio of projects. RESPONSIBILITIES • Responsible for delivering a portfolio of projects within agreed parameters of cost, quality, and timescales, • Responsible for project management governance – planning, reporting, RAID etc., • Co-ordinate logistics, resources, RAMS, access requirements etc, • Direct customer interactions, including senior stakeholders (C-Level), • Some out of hours management of specific activities, e.g. migrations under change control, • Facilitate and run project meetings including full minutes – mix of onsite and remote, • Forecast costs and revenue for projects over a rolling three-month window, • Maintain project governance and reporting via PSA tool – Kantata, • Ensuring that own projects are closed properly KNOWLEDGE AND EXPERIENCE • High energy problem solver with drive and ability to work under pressure, • Detail-oriented, • Highly organised and methodical, • Logical, • Interpersonal sensitivity, • Calm under pressure in a fast-paced environment, • Problem-solving, • A minimum of 5 years’ experience in an IT delivery environment., • Ideally possess PRINCE2 or similar qualification, • Strong working knowledge of tools and techniques required for planning, monitoring, and controlling projects, • Educated to degree level in IT or Business Studies desirable, • Proven project management experience in the IT sector, • Demonstrates an organised, analytical approach to tasks and problem solving, • Experience planning, scheduling, and monitoring work, • Excellent communication and influencing skills MEASURES OF SUCCESS • Quality reporting and governance, • Accuracy of financial performance, • Deliver projects within the agreed parameters CONNECTING WITH OTHERS • Project Management Office, • Finance Department, • Solution Units – pre and post sales technical resources, • Order Management Team

Hybrid / Remote Engineer Reports to: Service Manager Salary: Competitive Type: Full-Time, Permanent The Role We’re looking for an experienced engineer to support a rental department and assist with the logistics, operation, and build-up of a new hybrid power fleet. You’ll act as the link between depot teams and customers—supporting equipment setup, training engineers, and ensuring smooth delivery of hybrid energy systems. Key Responsibilities • Work closely with sales and rental teams to ensure correct equipment use and specification., • Provide 2nd line customer support and resolve technical queries., • Attend project kick-off meetings and assist with equipment specification., • Support engineers with installation and maintenance of hybrid systems, helping develop their skills., • Monitor installations and report improvements or issues., • Ensure safe and compliant maintenance, storage, and allocation of hire assets., • Background in generators, plant hire, BESS, energy storage, or hybrid systems., • Knowledge of electrical installations and system loading., • Strong organisational, communication, and customer service skills., • Flexible and able to work remotely; full UK driving licence required., • Performance-related bonus scheme., • Training, upskilling, and career development opportunities., • Holiday buy & sell scheme., • Pension and private medical schemes., • Life assurance and additional wellbeing support., • DBS checks and satisfactory references are required., • Applicants must be eligible to work in the UK.

About BDO BDO is the leading mid-tier professional services provider globally. In 2024, we recorded global revenues of over US$15 billion across our core service lines - Audit & Assurance, Tax, Advisory, and Business Services & Outsourcing. With a worldwide community of over 119k professionals operating in 166 countries and territories, we’re dedicated to helping our clients navigate complex financial and strategic challenges, aligned to our core purpose ‘People helping people.’ More information about BDO can be found on ___. Why join us? A great place to work Building a thriving global team is an essential pillar of our bold new vision Global solutions. Driven to be the best. - so it’s no surprise that our offices around the world are regularly recognised with awards and accolades. We’re a people-powered business, with a diverse, dynamic and inclusive international team who are committed to excellence, innovation, and integrity. Professional growth Our collaborative, international environment fosters professional growth and development, to ensure that all our people thrive. We’re committed to transferring and sharing resources, knowledge, skills, and experience across our organisation, and our Global Mobility Programme provides the gateway to a whole world of opportunities. Make a difference We believe businesses have both an economic imperative and an ethical responsibility to contribute to a more sustainable and equitable world. In 2021, we committed to achieving net-zero carbon emissions by 2050 or sooner. As part of our global sustainability efforts, we continue to integrate responsible practices into our operations and work with clients to support their own net-zero journeys. In addition, we’re proud to support thousands of colleagues around the globe to ‘give back’ in the communities in which we operate. Position: Manager, A&A Digital Products The purpose of the Manager, Digital Products (Product Manager) is to work with our A&A business to ensure they successfully increase the value of their digital development efforts from both within Global A&A, but also within our firms. This is achieved by defining, designing and prioritising features of the digital products from within Global A&A. The Global A&A Product Owner translates the product vision(s) into the product roadmap(s) and weighs the different requirements coming from different stakeholders to realise the highest business value. The Global A&A Product Owner will be a key part of the the Product Teams (both in house and vendor) and will be accountable for ensuring the product functionality and features developed are in support of the Product strategy and vision. Key accountabilities • Managing the relationship with their Business Owner(s)., • Working with the Business Owner(s) to manage and maintain a frequently prioritised backlog., • Representing the voice of the Business Owner(s)., • Setting the roadmap for their Product to determine the inclusion of features and requirements in each version/release. Supporting the development stages and participating in refinement, planning and review, • Delivering any upgrades or enhancements required for their Product, as agreed with the A&A business (and aligned with the product delivery teams)., • Delivering any technical upgrades or enhancements required for their Product, as agreed with the Technical Product Owner., • Facilitating any required user acceptance of upgrades to minimise business disruption., • Communicating and articulating the benefits of any new features and how they can help BDO deliver on its strategic goals to Stakeholders and development teams., • Assisting in the adoption of new features to empower the users of their Product., • Maintaining the quality of their Product. The Global A&A Product Owner will have to work with multiple teams across multiple products, therefore the ability to plan and schedule across multiple teams of varying sizes in crucial – aligning to the requirements from the A&A business and other prioritised functional and non-functional requirements from the Global IT department. Qualifications and Experience • Tertiary qualifications in Audit related discipline, entry-level vendor-aligned certification (e.g. Scrum alliance/Scrum org.), • At least 3 years’ experience as a Product Owner with experience in a complex, professional global environment, • Experience developing, analysing and high level designing/definition of digital products and software in alignment with business & technical needs to support revenue growth, • Strong stakeholder management skills at all levels with excellent communication skills both verbal and written, • Strong understanding of Agile methodologies, • Proactive self-starter capable of managing multiple priorities in a fast-paced environment, • Demonstrate expertise in product lifecycle and good understanding of business analysis and UX/CX design., • Effectively demonstrate teamwork skills, problem solving skills, initiative and integrity, • Excellent English language proficiency and good interpersonal communication skills., • Effectively demonstrate strategic thinking, vision and planning Privacy Statement By providing us your personal information during the application process, you consent to BWS processing your personal data for the purpose of treating your application, evaluating your candidacy, and contacting you about a position for which you have applied. We also may process your personal data to: Evaluate you for any open positions throughout the BDO network. Generate general statistics. Inform you of any other job opportunities. You also agree that we may share such data with any BDO Firms and service providers we use if this is relevant for this job application. BWS does not collect “sensitive” personal information except where voluntarily provided by the candidate as part of the application. To the extent you voluntarily provide sensitive personal information as part of your application, by doing so you consent to BWS’ use of that information for its legitimate business purposes and consent to the transfer and storage of such information to and in BWS’ databases.

The Company Join our industry-leading team in the fast-moving supply chain technology space, with clients across the globe! Thomax is a rapidly growing developer of SaaS cloud-based supply chain software, with our technology powering millions of parcel movements each year across a wide range of sectors and businesses. Originally founded in Australia, Thomax now has subsidiaries in United Kingdom, United States, Canada, Singapore, and New Zealand. This is your opportunity to be a part of a global success story. We are actively seeking an experienced Service Desk Analyst - Application Support in England to work remotely from home, who can join our global Service Desk team to provide top-tier service to our clients. This role reports into the Service Desk Manager and would work very closely with our Customers, Service Desk, Product Development and Professional Services teams across the Globe. Why us? As part of the Thomax team you will enjoy the following benefits: • Rapid career development and ongoing learning opportunities, • Company bonus/incentive, • Parental leave benefits, • Employee referral bonus, • Access to wellbeing and safety support services including "Employee Assistance Program" On your first day, you should be able to: • Support multiple client engagements simultaneously,, • Ticket Management, ability to track, assign and resolve customer issues with agreed SLA Times and create/update support Documentation,, • Collaborate with other support team members globally,, • Interact with customers directly and deliver on time,, • Evaluate, prioritise, and provide technical support for incoming requests made via telephone, email and through user request portals,, • Create, update, follow-up, and close out service requests in accordance with published SLAs,, • Ability to use judgement to determine when escalating calls and high impact incidents is required and follow up to ensure resolution,, • Play an active role in the support space and work closely with the Service Desk Lead and other Service Desk Analysts in the company,, • Work closely with other internal teams (Development, Professional Services and IT Infrastructure) to ensure end-to-end delivery of resolution to customer issues,, • Work actively towards achieving KPIs based on personal utilisation, project delivery and revenue targets. Minimum Requirements • Minimum 2 years of experience as a Service Desk Analyst in SaaS application environment, • Minimum 2 years of experience in the software industry, preferably working for a business systems vendor in spaces such as WMS, CRM, POS or ERP, • Understanding of data interchange formats such as JSON and XML. Proficient in MS Excel, • Basic understanding of networks and networking, • Experience with following Data Flows and Structures, ability to trend and report on incidents, • Experience with service desk management tools (Zendesk, ServiceNow or similar), • Experience working with O365, Jira and MS SharePoint The Suitable Candidate • Is a team player who can effectively work autonomously,, • Manages stakeholders effectively and provide exceptional customer service,, • Is self-motivated and result oriented,, • Has effective written and verbal communication skills, including ability to influence and negotiate, and great presentation skills,, • Can facilitate and resolve conflict with diplomacy,, • Has excellent analytical and problem-solving skills, and, • Demonstrates flexibility and a willingness to contribute additional hours as needed to support business operations. It would be great, but not mandatory if you had • Warehousing, Freight & Logistics experience, • Advanced SQL knowledge, • Experience working with handheld RF scanners (particularly Android-based) and Barcode Scanners, • Experience working with Thermal, Laser & Belt Printers, • Current IT service management certification (e.g., ITIL Foundation v4) or willingness to obtain within 6 months, • Degree in computer science or related field. Working Conditions • Successful applicant will need to provide a satisfactory national police check, • Candidates must have the right to work in England.

Role Title: Salesforce Data Cloud Technical Architect Location: London / Manchester / Leeds / Birmingham Salary: Competitive salary and package dependent on experience Career Level: Associate Manager to Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance and inclusion and diversity. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO About the Accenture Salesforce Business Group: Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo-charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment – we have the energy and pace of a start-up, merged with the stability of a well-established Salesforce capability (Accenture has been delivering Salesforce-powered transformation for over 15 years). The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences on the planet. We do this through leveraging the best aspects of our deep knowledge of how to modernise organisations selling, service and operational functions across all key industries. With deep knowledge in the power of Salesforce’s multiple cloud offerings we help clients transform their employee and customer experiences. We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves we lead by example and are a great example of how we have modernised our sales, forecasting and commercial governance with Salesforce tools. You will learn, grow and advance in an innovative culture that thrives on shared success and diverse ways of thinking. It is in that way we believe that our customers get the best results from their partnership with us. If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a Salesforce Data Cloud Technical Architect, you will: • Work as part of an integrated Accenture and client team, defining, architecting, designing, delivering and deploying Data Cloud based solutions to our clients, • Design and implement end-to-end data architectures across Salesforce Data Cloud and other Salesforce Core Clouds (Sales, Service, Marketing, Commerce), with a strong focus on data ingestion, unification, and scalable target activation., • Drive creativity and innovation in solutions to deliver value for clients and Accenture, • Support pre-sales activities including shaping and presenting solutions, and estimating and planning for delivery, • Develop further skills in Salesforce, solutioning, industry expertise and client engagement through hands-on experience and training, • Lead and supervise development teams We are looking for experience in the following skills: • Hands-on Salesforce Data Cloud expertise – architecting, designing, and delivering integrated solutions across Sales, Service, Commerce, and Marketing Clouds, • Data ingestion & integration – experience with batch, streaming APIs, connectors, and integration with platforms like GCP/BigQuery, Azure, MuleSoft, and GA4., • Data unification & identity resolution – skilled in mapping, transforming, and consolidating Salesforce and non-Salesforce data into unified customer profiles., • Activation & personalization – experience with audience segmentation, data actions, real-time personalization, and multi-channel campaign orchestration., • AI & analytics enablement – practical experience configuring Einstein Copilot, Prompt Builder, Data Graph, and deploying AI/ML models in Data Cloud., • Architecture & governance – strong grasp of scalability, performance, security, compliance (GDPR/CCPA), consent management, and Salesforce Trust Layer., • Certifications & Salesforce ecosystem knowledge – Salesforce Data Cloud Consultant (plus Admin/Marketing/AI certifications), with solid understanding of Sales, Service, Commerce, and Marketing Cloud. Set yourself apart: • You have a working knowledge of non-Salesforce Enterprise Customer Data Platforms as a point of comparison, • Active Salesforce community participation and contributions, • An understanding of the CMO and CDO ‘agenda’ – priorities, challenges and KPIs What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package.

About Us Reading Room is a leading digital agency with over 20 years of experience in delivering impactful digital experiences for clients across the public sector, membership organisations, and more. We’re part of the Rippleffect Group, with offices in the UK, Portugal, and the Philippines. We’re driven by curiosity, collaboration, inclusivity, transparency and resourcefulness – and we’re looking for someone who shares those values to join our team. About The Role Reading Room are looking for a seasoned Paid Media specialist, that will help the agency grow its impact within its existing and prospective client base. This maternity cover role will have the exciting chance to build on the velocity of a very successful growth period within the team. We are looking for an ambitious paid media leader who enjoys taking on practical challenges and delivering rewarding results. Reports to: Marketing & Communications Lead Contract: 10-month, fixed term contract (maternity cover) Term: 30 March 2026 - 29 January 2027 Work set-up: Remote or Hybrid Salary: £38,000 - £42,000 Overview As Paid Media Manager, you will be responsible for planning, implementing, and optimising paid media campaigns across various platforms including Google Ads, Bing Ads, Meta Ads (Facebook/Instagram), Tiktok and LinkedIn Ads. You will play a crucial role in driving our clients' digital marketing success through strategic campaign management and data-driven insights. You’re an integral part of our Digital Marketing team working alongside other colleagues for content, SEO and CRO (as well as wider digital execution). You’re a team player and accustomed to presenting ideas and interfacing with clients as well as contributing as part of a wider collaborative team, serving both clients and internal stakeholders as well. Whilst this role involves a lot of hands-on delivery of client paid media projects, it is a great opportunity for anyone looking to grow a department within an agency with plenty of room for growth. Key Responsibilities: • Develop and execute comprehensive paid media strategies aligned with client objectives and target audiences., • Manage all aspects of paid media campaigns including campaign setup, budget allocation, keyword research, ad copy creation (with support from content teams), problem solving relating to issues such as tracking, and ongoing optimisation., • Monitor campaign performance, analyse key metrics, and provide regular reporting to clients with actionable insights for improvement., • Contribute paid media forecasting insights, collaborating with other marketing team members to develop marketing forecasts for clients, • Conduct A/B testing and implement best practices to maximize campaign effectiveness and ROI., • Developing and delivering compelling client pitches and media proposals tailored to business goals and audience insights. You will be able to translate strategic goals into actionable media plans, including budget allocation, channel mix, and targeting., • Stay up-to-date with industry trends, algorithm changes, and new advertising features to ensure campaigns remain competitive and innovative., • Collaborate with cross-functional teams including Developers, SEO, CRO, Project Management and Client Service to deliver integrated marketing solutions., • Attend client meetings to discuss findings in relation to audits, reports and other paid work. Advise on and attend pitches to discuss how our paid services would be of benefit to prospective new clients., • Generate monthly reports for all client campaigns Required Skills: • Expert proficiency in managing paid media campaigns across Search and Social. Such as on Google Ads, Bing Ads, Meta Ads (Facebook/Instagram), TikTok Ads and LinkedIn Ads., • Experience with Google Analytics and Google Tag Manager for campaign tracking and performance analysis., • Experience creating and delivering on a performance marketing strategy on behalf of an organisation or within an agency, • Expert analytical skills with the ability to interpret data, identify trends, and make data-driven strategic recommendations., • Excellent communication skills with the ability to present complex ideas and performance reports in a clear and concise manner., • Proven track record of delivering successful paid media campaigns and achieving measurable results., • Experience developing forecasting reports, • Ability to manage multiple projects simultaneously in a fast-paced environment while maintaining high attention to detail., • Strong problem-solving skills with a proactive and solution-oriented mindset. Desirable Skills: • Experience pitching in paid media work, advising on approaches as part of wider bids., • Familiarity with technical solutions to troubleshooting the management of ads (such as on GTM), • Familiarity with Consent Management Platforms (CMPs) and understanding of data privacy regulations (e.g., GDPR, CCPA)., • Proficiency in software relating to paid media including, Google Tag Manager, GA4, Supermetrics, Looker Studio or similar data visualisation tools for advanced reporting and insights., • Experience delivering and growing the Paid Media offering for an agency Education & Experience: • Minimum of 4 years of experience in paid media management, with a focus on Google Ads, Bing Ads, Meta Ads, and LinkedIn Ads., • Relevant certifications (e.g., Google Ads Certification) are a plus.

Service Manager (Complex Supported Living) Location: England Salary: Competitive Job Type: Full-time, Permanent Are you an experienced and compassionate leader with a passion for delivering exceptional support to individuals with complex needs? We are seeking a Service Manager to oversee our Complex Supported Living services across England, ensuring high-quality, person-centred care and operational excellence. About Marva Group Marva Group is a dynamic and fast-growing parent company with a diverse portfolio of healthcare businesses, including care homes, recruitment services, domiciliary care, and specialist health solutions. We are committed to delivering excellence across the healthcare continuum by empowering our subsidiary companies through strategic oversight, shared services, and a unified vision of care. About the Role As the Service Manager, you'll be responsible for the day-to-day management of supported living services for adults with complex needs, learning disabilities, autism, and mental health conditions. You will lead and develop your teams, ensure compliance with CQC standards, and drive a culture of dignity, empowerment, and independence for the people we support. Responsibilities • Lead, motivate, and manage staff teams across supported living services., • Ensure all services operate in line with CQC regulations and company policies., • Oversee care planning, risk assessments, and person-centred support delivery., • Manage service budgets and ensure financial sustainability., • Support with recruitment, training, and staff development initiatives., • Build positive relationships with families, professionals, and local authorities., • Monitor quality and implement continuous improvement plans., • Take part in on-call management as required. Requirements To succeed in this role, you'll need to demonstrate: • Minimum 2 years experience in a management role within supported living or complex care., • Proven experience supporting adults with complex needs, learning disabilities, autism, or mental health., • Strong knowledge of CQC regulations and compliance standards., • Excellent leadership, communication, and problem-solving skills., • Ability to manage multiple sites or services effectively., • Level 5 Diploma in Leadership and Management for Health & Social Care (or willingness to work towards it)., • Full UK driving licence and access to your own vehicle.

Great food in the workplace isn’t simply about fuel. It’s about increasing productivity and improving performance; it’s about happy motivated people and inspiring environments. Our customers are at the heart of everything we do – we live to bring food and people together. We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional. Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday. Come and join our award winning teams – we are currently recruiting for a Project Manager to work with us. Location: You can be based anywhere for this role as national travel will be required - this is field based with 3 days required out in the business although this varies Salary: £55,000 per annum, plus mileage, rail travel Working Pattern: Monday - Friday - 40 hours per week The Job: As a key support to the Operations team and Head of Projects, you will monitor and report on key business process, commercial information and project activity. You will co-ordinate projects and support the management of change in the business units through providing timely reporting to the Gather & Gather business and our clients. You will have an eye for detail commercial acumen and act to make a positive difference every day. As required, you will assist in the development of site teams on business process, customer service and commercial activity and monitor progress feeding back as required. Key Responsibilities: Project Management: • Involved as directed in overseeing the mobilisation of new contracts, ensuring a smooth and professional delivery of such contract., • Direct involvement with the sales and operational process and the handover of the contract between business development and operations., • To direct the de-mobilisation of any contract from an operational perspective., • To ensure a standardised Gather & Gather mobilisation plan is up to date, developed and used effectively across the business., • Correct handling of TUPE transfers in line with best practice and advice from the People Team., • To assist with financial performance reviews and support the budget/forecast process for new contracts., • To protect the company from risk through monitoring of controls and relevant audits., • Has contract catering experience either within operations or projects, • Is an articulate communicator, • High level of numeracy, literacy and IT skills, • A passion for keeping up to date with what’s current in food & coffee, • Innovative and commercially aware What's in it for you? Working with Gather and Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion, • Eye care, • A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance, • Family friendly support, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Volunteering days, • Professional subscriptions, • Recognition schemes and people awards, • Long service awards, • Access to some great high street discount vouchers Vacherin officially formed part of CH&CO Catering Group Ltd in 2021. Partnerships, Innovation, Integrity, Quality, Fun

Role Title: SAP S4 HANA Service (SD/OTC) Associate Manager Location: London/Birmingham/Manchester Salary: Competitive salary and package dependent on experience Career Level: Associate Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO A results-driven SAP Retail skilled candidate with extensive experience in implementing and managing S/4HANA Retail solutions for global clients. Skilled in leading large-scale transformation projects, optimizing retail operations, and aligning SAP functionalities with business objectives. Proficient in SAP IS-Retail, S/4HANA Retail, and omnichannel solutions, with a proven ability to deliver end-to-end implementations and drive value across retail organizations. As an SAP SD/OTC Associate Manager you will: • Demonstrate strong S/4HANA Service expertise with a deep understanding of SAP S/4HANA Service solutions across the full-service lifecycle., • Service Request & Service Quotations, • Service Orders, • Service Contracts, • Maintenance & Recurring Services, • Billing and settlement, • In-house Repair, • Lead fit-to-standard workshops and guide clients toward SAP best practices in Lean Service execution and Service with advanced execution, • Configure service processes using standard SAP S/4HANA capabilities with minimal customization, • Document Functional Specification on identified RICEFW objects in the Service domain, • Design integrated service solutions across:, • Finance (FI – billing, revenue postings, event-based revenue recognition), • Sales (SD – pricing, billing, installation & commissioning), • Plant Maintenance (PM – Maintenance Plans, Work Centers, Maintenance Orders), • Asset Management (EAM – service on customer location and In-house Repair), • Materials Management (MM – spare parts, van stock, technician stock), • Support Advanced Execution scenarios:, • Fixed-price services, • Resource-related billing, • Recurring and subscription-like services, • Support various phases of project delivery and manage relevant stakeholders. We are looking for experience in the following skills: • Bachelor's degree or equivalent., • 3+ years of SAP S4 HANA Service experience., • At least a full lifecycle implementations from exploration to implementation phase., • Ability to act as a Functional Solution Architect within the functional area, providing high-level design expertise., • Proven ability to lead cross-functional teams in implementing SAP S4 HANA Service solutions., • Ability to translate business needs into scalable SAP solutions., • Strong hands-on experience with:, • SAP S/4HANA Service Organizational Structure & Master Data requirements, • Service Order Management, • Service Contract Management, • In-house Repair, • Recurring services and maintenance execution, • Intercompany Services, • Service Billing related configuration, • Service analytics and operational reporting, • Experience using SAP Fiori apps for Service transactions and Analytical reporting, • Understanding of Cross-module integration (FI, CO, SD, MM, EWM, PM / EAM, Warranty Claims), • Knowledge of common integration patterns for Service & Maintenance business processes with other systems Desirable Skills: • Experience with SAP Service Cloud and SAP Field Service Management (FSM), • Experience in S/4HANA conversion projects and Global rollout programs, • Broader understanding of S/4 HANA technology landscape, S/4 HANA Migration, and complimentary or third-party solutions., • Have already obtained or aspire to work towards SAP S/4 HANA cloud certification in their functional area., • Have worked on SAP public and private cloud projects in any scale., • Interest in specializing as a functional Subject Matter Expert (SME) in a specific area of SAP S4 HANA Service. What’s in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.

Job Role: RCA Manager Location: Field-based role covering the Midlands to the South Hours: Monday to Friday, 35 hours per week At Innovus we are committed to delivering market leading solutions and professional services and as a RCA Manager, you will be contributing to our vision to recognised as the market leading provider of services to the UK’s property sector. We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and service across the property industry. Main Purpose of Job • Manage a national team of Reinstatement Cost Assessment (RCA) Surveyors., • Undertaking surveying and insurance activities that significantly contribute to the success of the team., • Imparting technical knowledge and experience across the team, that positively benefits our clients and customers alike., • Acting as a critical support to the Director of Surveying, being able to assist and engage on projects of a highly technical or process intensive nature., • Due to the nature of this role, a vehicle and a valid UK driving licence are required Position in Organisation Reports to the Director of Group Surveying Main Responsibilities • Survey properties and prepare comprehensive RCA reports., • Produce documentation in full compliance with RICS regulations and best practice., • Ensure all instructions are completed in line with Company procedures and legal requirements., • Supervise the team to deliver excellent customer care, high performance, and technically robust outputs., • Contribute to effective performance management and build constructive relationships with partners to enhance customer service, value for money, and quality of workmanship., • Undertake CPD in accordance with professional body requirements, including both receiving and delivering CPD within the surveying team., • Identify potential business opportunities beyond the core client and support the Director of Surveying in securing new external work., • Maintain effective communication between the core client team and the surveying team., • Support and develop team capability and product offering to strengthen overall performance., • Carry out any other duties necessary for the efficient operation of the team and assist the Director of Surveying as required. Key Interfaces • Property Managers, Regional Managers and Heads of Operations., • Business to Business Interfaces through business growth., • External businesses and organisations, in particular key customers and clients Qualifications • MRICS Qualified Skills and Experience • Substantial technical building surveying experience within the Insurance and Property Management sectors, covering a wide range of building types., • Proven track record of successful project delivery, including the management of contractors and consultants., • Strong commercial acumen with the ability to clearly articulate practice performance to senior management., • Demonstrated ability and willingness to build strong team relationships and drive continuous improvement initiatives., • In-depth understanding of health and safety legislation relevant to surveying, contractor management, and project delivery., • Comprehensive knowledge of the RCA process and procedures, with strong understanding of the Residential Property Sector and associated regulations, including Section 20 and CDM., • Excellent communication skills, with the ability to engage effectively with stakeholders at all levels, both internally and externally., • Experience with AOVs, emergency call systems, and fire panels is advantageous., • Previous experience within RCA and the insurance industry is beneficial., • Strong people management and stakeholder engagement capabilities., • Robust project management and delivery skills., • Experience in insurance remediation works (e.g., fire and flood damage) is desirable., • Proficient IT skills, including Windows, report writing, BCIS, and database systems. Working at Innovus: At Innovus, we recognise that people come to work to do a great job, and we actively support this through our internal employee reward platform and a culture that celebrates contribution. We’re passionate about helping our people grow and progress, and we encourage ongoing personal and professional development. We also understand the importance of a healthy work-life balance, offering flexibility where possible depending on role requirements. Everything we do is guided by our core values: Trust, Respect, Integrity, Innovation, and Delivery. What We Offer: At Innovus, we believe our people deserve the best, just like our customers. That’s why we provide the tools, training, and support you need to thrive, alongside a competitive salary and a great range of benefits. We're committed to creating a supportive, inclusive workplace where everyone can succeed. Diversity and Inclusion: At Innovus, we’re committed to building a diverse and inclusive workforce and recruit based on merit. We welcome applications from everyone, including those interested in job share opportunities. As an inclusive employer, we provide equal employment opportunities to all qualified candidates. If you have any accessibility requirements or need adjustments at any stage of the recruitment and selection process, please contact our team, we are happy to support you. Ready to apply: Click the ‘Apply’ button below to begin your application. You’ll be asked to upload your CV and answer a few short questions. As part of the process, you may also be invited to complete online verbal and numerical reasoning tests. Please note that, due to the nature of our sector, all roles are subject to an Enhanced DBS check. If you meet the criteria for the role, we’ll be in touch to arrange a brief telephone interview. Shortlisted candidates will then be invited to a first-stage interview with the hiring manager and a member of our team. Due to the high number of applications we receive, we may not be able to contact everyone individually — but we truly appreciate your interest in joining Innovus.

All applications to go through Natalie at Kleboe Jardine - Dacoll Ltd. is a UK-based managed ICT services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception and major incident management, and responsibility for the overall quality of services delivered to our customers in line with SLAs and contractual obligations. Main Duties: • Ensure excellent customer service is delivered, • Practice ITIL standards and assist in obtaining accreditations both personally and throughout the business, • Develop and maintain positive relationships with customers, colleagues and partners Service Delivery • Ensure excellent customer service is delivered to our customers, • Co-ordinate and liaise with other departments to achieve customer satisfaction, • Ensure that services are delivered according to contractual obligations, SLAs are met, and qualitative and quantitative metrics are achieved, • Instigate, manage and attend customer review meetings, • Develop and monitor efficiency and performance indicators, • Ensure stock levels are held to meet demand aligned to trends - liaising with Stores / Part / Engineering Management Teams, • Maintain a rigorous activity/workstack review and management procedure throughout the group, ensuring that backlogs are minimised, exceptions are captured and SLA jeopardy management is in place Projects • Provide support during the mobilisation and implementation of new contracts in line with agreed processes., • Contribute to service design, execution of mobilisation plan and acceptance into service approach and artefacts, • Oversee project delivery for relevant customers Sales • Assume and deliver role of ‘trusted advisor’ for assigned customers, • Ensure all identified sales opportunities are progressed as appropriate to a member of the Sales team Skills and experience Essential • Understanding and experience of Service Management practices is required, • At least ITIL foundation certified, • Strong service attitude and aiming to build lasting customer relationships, • Be able to identify and own the implementation of service improvement activities, • Experience of managing SLA’s and KPI’s, • Experience in problem management and change management, • Ability to demonstrate exceptional interpersonal skills and able to develop lasting working, • relationships with clients and colleagues, • Ability to analyse data and create reports, • Highly organised, able to plan ahead for short to long term objectives, • Understanding and experience of operating in an ISO accredited environment, • Able to achieve Security Clearance to NPPV3 and SC Levels We are looking for candidates with experience working for service providers through system integrators and tier 1 providers to the public sector. Apply above or reach out to me at for a confidential discussion about the opportunity. All applications to go through Natalie at Kleboe Jardine -

Deputy Manager (Field-Based) – Learning Disabilities, Challenging Behaviour & Complex Care As Deputy Manager you’ll support the Registered/Service Manager to deliver safe, high-quality, person-centred care for people with learning disabilities, autism, challenging behaviour and complex care needs. This is a field-based role with regular service visits, staff supervision in the community, quality monitoring, and hands-on problem solving to keep standards high and people safe. Key Responsibilities Service delivery and quality • Support the Manager to ensure the service meets CQC Fundamental Standards and internal quality frameworks., • Complete regular field visits to people supported (home/supported living/community settings) to review care delivery and outcomes., • Carry out quality audits (care plans, daily notes, MAR charts/medication processes, incident records, risk assessments)., • Identify risks early, take immediate action where needed, and escalate appropriately., • Lead and embed Positive Behaviour Support (PBS) and proactive strategies to reduce incidents and restrictive practice., • Support recruitment, onboarding and retention of high-quality staff., • Provide supervision, coaching and competency checks for support workers in the field., • Lead team briefings and support staff development (mandatory training, best practice, performance improvement)., • Support rota coordination to maintain safe staffing levels and continuity of care., • Ensure care is delivered in line with care plans, behaviour support plans, clinical guidance and mental capacity decisions., • Work closely with families, advocates and professionals (GP, LD nurses, OT, SALT, psychology, social workers)., • Support the coordination of complex care tasks (where applicable): epilepsy management, PEG care, diabetes, catheter/stoma care, pressure area care, moving & handling, oxygen, etc., • Act as a safeguarding lead on shift/for the area: recognise, respond, report and document concerns., • Manage and review incidents including challenging behaviour, accidents, near misses, medication errors and complaints., • Ensure high-quality documentation and timely reporting to internal governance and external bodies when required., • Deputise for the Manager during absence, ensuring continuity and decision-making., • Participate in an on-call rota (if required by the service). Essential • Significant experience supporting people with learning disabilities/autism, challenging behaviour, and/or complex care., • Experience in a senior support / team leader / deputy role with responsibility for quality and staff support., • Strong understanding of PBS, de-escalation, and trauma-informed approaches., • Good knowledge of safeguarding, Mental Capacity Act, DoLS, and person-centred planning., • Confident completing audits, writing clear reports, and maintaining high standards of documentation., • Able to work independently in the community, make sound decisions, and escalate appropriately., • Full UK driving licence and access to a vehicle (field role with travel between sites/visits)., • Level 3 Diploma in Adult Care/Health & Social Care (or equivalent) and/or working towards Level 5 Leadership & Management., • PBS training, MAPA/CPI or equivalent, and experience reducing restrictive practices., • Experience supporting regulated services and preparing for inspections., • Full-time, primarily field-based (visits across services/locations)., • Flexibility required (some early/late/weekend working depending on service needs)., • People supported have stable routines, improved outcomes, and fewer incidents., • Staff feel coached, accountable, and confident—especially with complex behaviours., • Audits are tight, actions are closed, and compliance is consistently strong. We are committed to safeguarding and promoting the welfare of adults at risk. All appointments are subject to safer recruitment checks including Enhanced DBS, references, and right to work checks. If you want, I can also format this into a one-page advert version (same role, just sharper and shorter) and/or tailor it to your exact service type (supported living vs domiciliary vs outreach).

Your new company This privately owned construction firm has grown from a regional contractor into a multidisciplinary operator with offices across the UK. It delivers high-value projects across diverse sectors - education, healthcare, defence, custodial, commercial, industrial, transport, and conservation. With over 200 directly employed staff, the company is renowned for controlled environment delivery, technical excellence, and sustainability leadership - earning awards for environmental impact and a net-zero carbon roadmap. They offer a collaborative culture, strong professional development, and the chance to shape landmark, socially impactful infrastructure. Your new role Project Manager will oversee the full project lifecycle, ensuring delivery on time, within budget, and to strict quality and compliance standards. Responsibilities include planning, resource allocation, risk management, and stakeholder coordination across complex, high-security environments. The role demands strong leadership, contractual awareness, and the ability to manage multidisciplinary teams while maintaining rigorous health, safety, and sustainability objectives. Project Managers act as the key liaison between clients and contractors, driving efficiency and innovation. This position offers exposure to challenging, high-profile projects that make a tangible impact on communities and infrastructure. What you'll need to succeed • Previous experience as a Project Manager., • Strong background working on commercial projects such as, education, healthcare, MOJ, MOD etc., • Background in commercial refurb/fitout is preferred., • CSCS (Black), SMSTS, First Aid at Work are required at minimum., • No criminal convictions or record - Enhanced DBS and Vetting are needed for this job., • Strong technical expertise, including the use of industry standard software., • Leadership and teamwork skills are essential. What you'll get in return • Competitive salary, • Pension scheme, • Strong training, learning and development offerings, • Staff get-togethers and family fun days, • Long service awards What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Head of Facilities Management and Project Optimisation (12-Month FTC) UK-based | £90,000 – £100,000 + benefits | Field-based with travel An exciting opportunity has arisen for an experienced Facilities Management Project Manager to lead a major transformation project within a leading food and hospitality group. This 12-month fixed-term contract will see you driving the optimisation of facilities systems, compliance, and supplier performance across a large multi-site estate. Key Responsibilities: • Lead the design, deployment, and optimisation of CAFM and facilities systems to improve maintenance delivery and compliance., • Act as a strategic partner to operational and senior leadership teams, identifying and implementing opportunities for efficiency and cost improvement., • Oversee supplier performance, ensuring service quality, PPM compliance, and commercial value across multiple sites., • Translate complex data into actionable insights using performance dashboards and reporting tools., • Champion continuous improvement, standardisation, and best practice across maintenance processes., • Build strong cross-functional relationships across Operations, Finance, IT, and external partners to ensure successful delivery. What We’re Looking For: • Proven background in project management or facilities operations, ideally within hospitality, retail, or multi-site environments., • Experience implementing or managing CAFM or asset management systems., • Strong understanding of PPM compliance, maintenance performance, and supplier management., • Excellent stakeholder management, communication, and influencing skills., • Analytical mindset with proficiency in Power BI, CAFM, or ERP systems., • Project management certification (PMP, PRINCE2, or equivalent) desirable. Job Reference: PR028379 +44 (0)7771374130

Inspired PLC Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a BPI Analyst to join our successful ESG team. This is a Home Based role with some occasional travel to the office required. Role and Responsibilities • Provide support to business users of CRM, • Learning to understand and support CRM processes, • Support with defining business processes, • Work with large scale data to be able to prepare and import into systems, • Provide training on system developments, • Work with external service providers to ensure delivery, • Produce development scoping documentation, • Manage delivery of projects through from inception to completion, • Escalate potential business risks to manager, • Read and comply with the company’s Health and Safety Policy; taking reasonable care for the Health and Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties. Experience and Qualifications Essential: • Proficient with Microsoft Office packages, • Maths and English proficiency, • Advanced Excel proficiency, • Proficient with SQL/MySQL, • Professional and confident manner, • Attention to detail and ability to meet tight deadlines, • Problem solving, • Project management, • Effective face-to-face communicator with good telephone and written skills, • Ability to work on their own initiative with a good ‘Team Work’ ethic, • Ability to meet deadlines and prioritise activities, • Good presentation skills, • Ability to analyse reports and develop recommendations, • Prepare clear and succinct reports and correspondence, • Be able to work with colleagues, customers, suppliers and the public in general, • Can do approach. Desirable: • ESG experience, • Energy Industry experience, • Experience with CRM Systems What we offer • Training and development opportunities, • Company pension, • Life insurance, • 4pm finish on Friday, • Access to a wide range of voluntary benefits through our Inspired Benefits Portal If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!

Technical Product Manager South Wales | Hybrid mindset | High-impact role | Reporting to the MD-Founder Are you the kind of Technical Product Manager who wants real ownership, not layers of process? We’re recruiting on a retained and confidential basis for a growing UK technology business operating at the sharp end of energy, communications and expeditionary systems. This is a hands-on role in a small, agile organisation where collaboration isn’t a slogan – it’s how things get done. If you enjoy working in close-knit teams, rolling your sleeves up, and seeing your products make a tangible difference in demanding operational environments, this could be for you. The Opportunity: You’ll take end-to-end ownership of a technically advanced product portfolio – from early concept and development through qualification, production, in-service support and eventual end-of-life. Reporting directly to the Managing Director, you’ll act as the technical glue between Engineering, Business Development, Operations and Commercial teams, ensuring products are technically robust, operationally relevant and commercially viable. This is not a “PowerPoint product” role. It’s about delivery, teamwork and impact. What You’ll Be Doing: • Translating real-world customer and operational needs into clear, deliverable product requirements., • Working side-by-side with Engineering to support design, prototyping, testing and validation., • Prioritising product development alongside Business Development to meet market and delivery timelines., • Owning qualification, compliance, configuration control and technical documentation., • Supporting proposals and tenders with credible, accurate technical input., • Managing products through their full lifecycle – development, production, support and evolution., • Coordinating across Operations, Supply Chain and Commercial teams to ensure production readiness and cost control., • Capturing user feedback and driving continuous improvement., • Supporting R&D activity, including technical input into UK R&D Tax Credit submissions., • Ensuring relevant standards and codification requirements are met where applicable. What We’re Looking For: • A degree in Engineering, Product Management or a related technical discipline., • Proven experience in product management or technical project management., • Background in defence, energy, ruggedised systems or similarly demanding environments (highly desirable.), • Strong understanding of product lifecycle management and qualification processes., • Comfortable working across technical, operational and commercial teams., • Organised, pragmatic and calm under pressure., • Someone who thrives in a “we’re all in this together” culture rather than a corporate hierarchy. Why This Role Stands Out: • Genuine ownership and influence, • Direct access to decision-makers, • A collaborative, no-ego team culture, • Cutting-edge technology with real operational purpose, • The chance to shape products – and a business – as it grows If you’re a technically credible Product Manager who wants to work in a trusted, agile environment where your contribution truly matters, I’d welcome a confidential conversation. This search is being handled on a retained and discreet basis.

Senior Manager – SAP S/4HANA Solution Architect 📍 UK-wide (must be commutable to a regional office) 💷 Senior Manager package: up to c.£115k + cash allowance + bonus 🏢 Hybrid consulting environment A leading transformation consultancy is expanding its senior SAP architecture capability and looking for a Senior Manager – SAP S/4HANA Solution Architect to join a rapidly growing practice delivering some of the most complex and brand-defining S/4HANA programmes in the UK. This is a team known for disrupting the market, taking on high-impact transformation work, and nurturing a startup-like culture where ideas flow bottom-up and diversity of thought is genuinely valued. If you enjoy designing end-to-end S/4 solutions, influencing senior stakeholders, and setting the architectural direction on large-scale programmes — this is a standout opportunity. What you’ll be doing • Designing, configuring and deploying S/4HANA solutions that align with best practice and architectural standards., • Leading solution architecture assessments and shaping the solution strategy with key senior stakeholders., • Translating business requirements into robust, scalable and technically sound designs., • Making key design decisions with a focus on “adopt, not adapt” principles., • Addressing complex technical challenges and creating strategies to resolve them., • Mobilising delivery teams and establishing the right artefacts, governance and delivery structure., • Supporting pre-sales, bids and proposals, and contributing to pipeline growth. What they’re looking for • Deep expertise in one or more core SAP domains: Finance, Procurement, Manufacturing, Supply Chain, Sales, Service, or EAM., • Proven experience leading solution design on multiple end-to-end S/4HANA implementations., • Ability to learn quickly and adapt to the evolving SAP technology landscape., • Strong advisory mindset — able to simplify complex architecture to senior, non-technical audiences., • Strong understanding of best practice architecture and design principles., • Excellent stakeholder management and relationship-building skills., • Pre-sales experience with the confidence to shape and sell architectural solutions., • Outstanding verbal and written communication skills. What’s in it for you? You’ll be joining a high-growth consulting practice with a strong pipeline and a genuinely collaborative culture. Expect: • Hybrid working across home, office and client site., • Private medical cover + 24/7 virtual GP access., • Six volunteering days per year., • Empowered flexibility and genuine career acceleration., • The chance to work on major S/4 programmes with leading global and UK brands. If you’re a seasoned architect looking for a platform to influence big programmes — or a strong Manager ready to step into Senior Manager — I’d be happy to share more. Drop me a message for a confidential chat.

Senior Manager – SAP S/4HANA Solution Architect (Utilities) 📍 UK-wide (must be commutable to a regional office) 💷 Senior Manager package: up to c.£115k + cash allowance + bonus 🏢 Hybrid consulting environment | Utilities sector focus A leading transformation consultancy is expanding its specialist SAP Utilities capability and looking for a Senior Manager – SAP S/4HANA Solution Architect (Utilities) to shape major S/4HANA programmes across Water, Energy and Power. This practice has built a reputation for disrupting the market and delivering large-scale, business-critical transformations. With a strong pipeline of Utilities programmes and a startup-like culture that values bottom-up ideas and diverse perspectives, it’s an ideal move for someone who wants to influence strategy, design complex solutions, and work on some of the most high-profile SAP programmes in the UK. What you’ll be doing • Designing, configuring and deploying S/4HANA solutions aligned to best practice and Utilities sector standards., • Leading solution architecture assessments with senior stakeholders across Water, Power, Nuclear and Renewables., • Translating complex business requirements into scalable, robust and technically sound designs., • Making key design decisions using “adopt, not adapt” principles to simplify and future-proof the landscape., • Developing strategies to solve complex technical challenges unique to the Utilities sector., • Mobilising delivery teams and establishing the right architecture artefacts and governance models., • Supporting pre-sales, shaping proposals and contributing to new business opportunities., • Coaching and supervising consultants across the solution and delivery teams. What they’re looking for • Essential: Experience delivering SAP in the Utilities sector — Water, Electricity Transmission/Distribution, Nuclear or Renewables., • At least two full lifecycle S/4HANA programmes in the Utilities domain., • Deep expertise in one or more SAP modules: Finance, Procurement, Manufacturing, Supply Chain, Sales, Service or EAM., • Proven leadership of solution architecture for multiple end-to-end S/4 implementations., • Ability to adapt quickly to new technologies and the evolving SAP landscape., • Confident communicator, able to simplify technical architecture for senior non-technical stakeholders., • Strong understanding of best practice design and architecture principles., • Excellent stakeholder management skills across business and IT., • Pre-sales experience — comfortable influencing, shaping and presenting solution options., • Able to thrive in a fast-paced consulting environment with changing priorities. What’s in it for you? • Hybrid working across home, office and client site., • Private medical cover + 24/7 virtual GP access., • Six volunteering days per year., • Empowered flexibility and supportive culture with flat hierarchy., • A chance to lead major Utilities S/4HANA programmes with global brands and UK infrastructure organisations., • Genuine progression in a high-growth SAP & Finance transformation practice. If you’re an experienced SAP Solution Architect within the Utilities sector — or a strong Manager ready to step into Senior Manager — this role offers real impact, big programmes and long-term career progression. Drop me a message for a confidential chat.

About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. For more information, please visit ___ Role Summary: The Product Manager for Managed Services owns the development, standardization, and performance of GTT’s LAN/ WLAN services. This individual should understand adjacent technologies such as SD-WAN, SASE, and IoT to ensure seamless integration across the broader network portfolio. This includes aligning capabilities with GTT’s Envision Strategy, observability, and digital experience initiatives. This role is well suited for a proactive, growth-oriented leader who drives results autonomously while ensuring alignment with organizational priorities. The ideal candidate excels in vendor management, developing standard service offerings, and supporting complex environments like Walk-In and Take-Over (WITO). They should also integrate AI and digital experience enhancements into modern managed services. Success in this role demands independence, adaptability to a dynamic, transformational setting, and comfort operating within a global, distributed organization. Key Duties and Responsibilities: Strategy & Vision • Define and maintain the roadmap for Managed LAN/WLAN services., • Ensure alignment with GTT’s Envision Strategy, enabling automation, visibility, and a unified digital experience., • Identify opportunities where AI-driven insights, automation, or enhanced observability can elevate customer outcomes., • Build and maintain standardized service offerings across LAN/WLAN, including switching, wireless, controllers, cloud-managed wireless, and associated operational services., • Support non-standard deployments such as WITO, customer-provided equipment, and brownfield transitions., • Define service constructs delivered by GTT directly or in partnership with third-party managed service providers., • Lead the full product lifecycle: from business case, product development through launch, pricing, adoption, and ongoing lifecycle management., • Oversee pricing, packaging, and go-to-market alignment to maximize portfolio growth., • Integrate digital customer experience as a core element of new product design, ensuring intuitive interfaces, measurable outcomes, and seamless customer interactions., • Collaborate with Product Operations, Operations, Service Assurance, Engineering, Service Delivery, Sales, Marketing, and Solutions teams to ensure consistent execution aligned with leadership goals., • Own relationships with key LAN, WLAN, and campus networking vendors., • Influence vendor roadmaps, evaluate capabilities, and negotiate commercial terms., • Develop business cases outlining market need, cost, revenue, and ROI to secure investment., • Support pricing strategy, margin improvements, and cost structure optimization., • Gather customer and field feedback to refine service capabilities and improve customer experience., • Ensure offerings accommodate modern enterprise environments including IoT devices, cloud-managed networks, and multi-site architectures., • Equip customer-facing teams with clear enablement content and product guidance. Required Experience/Qualifications: • BS/MS in Computer Science, Information Technology, Electrical or Computer Engineering, Networking, or related field., • 12+ years of product management experience with ownership of network-focused or managed network services., • Deep expertise in LAN/WLAN technologies including routing/switching, RF fundamentals, controllers, and cloud-managed wireless platforms., • Familiarity with SD-WAN and SASE concepts, architectures, and integration points., • Experience developing standard offers and supporting complex, non-standard customer environments such as WITO., • Experience creating offers that leverage third-party managed service providers., • Strong vendor and partner management skills., • Growth mindset, proactive work style, and ability to excel in a fast-changing environment without task-level supervision., • Excellent communication, presentation, documentation, and cross-functional leadership skills., • Comfortable working in a global organization with distributed teams, diverse stakeholders, and customers across multiple regions. Desired Attributes: • Experience incorporating AI-driven insights, automation, or predictive capabilities into network services., • Understanding of digital experience design for managed services, including dashboards, portals, and self-service functionality., • Familiarity with NOC operations, remote management, and field services for multi-site enterprises., • Ability to simplify complex technical concepts into clear customer-facing deliverables., • Certifications such as CCNP, CWNP, Aruba ACMP, or equivalent. Core Competencies • Product ownership and execution, • Technical depth in enterprise networking, • Vendor and partner relationship management, • Cross-functional collaboration, • Customer-centric problem solving, • Clear and effective communication, • Analytical decision-making, • Adaptability and comfort with transformation, • Initiative and self-direction, • Ability to navigate complexity and ambiguity Why Join GTT • Shape the next generation of managed LAN/WLAN and campus networking services aligned with the Envision Strategy., • Influence product strategy, automation, observability, AI-driven improvements, and digital experience enhancements., • Work with leading technology partners and global enterprise customers., • Join a culture committed to customer success, operational excellence, and continuous improvement EEO Statement GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge.

Job Role: Strategy & Consulting – Supply Chain & Operations Manager (Sourcing & Procurement) Location: London Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries – powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. With 738,000+ people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at ___. We believe in inclusion and diversity and supporting the whole person. Our core values comprise Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: Supply Chain & Operations is a major functionally-oriented strategy & consulting practice: we help our clients reimagine and transform tomorrow’s supply chains and operations to positively impact business, society, and the planet. We do this through a human-centred and data driven approach that encourages our people and clients to continuously innovate and generate significant, sustainable global impact. Built on the three pillars of customer centricity, Zero-Based mindset, and responsible operations & organizations, this is what we call the Intelligent Supply Chain. Supply Chain & Operations is seeking to recruit a Manager with strong advisory consulting experience and a history of sourcing & procurement projects. The Sourcing & Procurement community is one of the key components of Accenture’s Supply Chain & Operations service line within Strategy & Consulting that operates across industry groups. In our team you will: • Learn at the forefront of the industry, provide actionable insights to the world's top organisations, helping them address priority C-suite issues with strategies and improvements they can execute with speed and at scale, • Work in a central role enabling our Sourcing & Procurement capabilities in working with some of the best global companies in the world, responsible for helping the CPO, and their business partners, address some of the critical business issues faced today, including:, • Procurement Transformation (Operating Model, Process Design, etc.), • Strategic Cost Reduction (Zero Based Spend), • Direct & Indirect Sourcing Optimisation, • Contract Management (Compliance, Contract Lifecycle Management, etc.), • Intelligent Procurement (Technology Strategy, Systems Implementation, etc.), • Responsible and Resilient Procurement (Risk, Performance, Innovation, Diversity, Sustainability), • Mergers and Acquisitions (Pre and Post Merger Integration), • Large-scale ERP Transformation (SAP, Oracle, etc.), • Procurement and sourcing processes evaluation to identify inefficiencies, gaps, and opportunities for cost reduction. In this role you will: • Deliver key projects within the Sourcing & Procurement group to formulate and execute strategic cost reduction, procurement transformations, and large-scale ERP-led transformation programmes, • Support end-to-end strategy to implementation of procurement’s digital and analytics capabilities, including but not limited to SAP Ariba, Oracle, Coupa, Jaggaer, iValua, etc., • Drive sourcing & procurement transformations in line with client’s business challenges:, • Create capabilities (process/tools/people) in line with the future operating model, • Analyse and model financial data to support large scale cost reduction programmes, utilising functional and cost category benchmarks, process definitions and enterprise value targeting tools, • Help clients improve their ability to drive business outcomes through digital planning, reporting, and analytics, • Help clients harness digital and emerging technology solutions to power their operational strategies (including via RPA, IoT, Blockchain, Analytics, AI), • Offer functional consulting within at least one S/4HANA or ERP supply chain area, applying SAP solutions to drive business value, • Document and analyse procurement workflows to identify inefficiencies, optimize supplier interactions, and improve procurement cycles. Skilled in using process mapping tools to streamline sourcing strategies, reduce lead times, and enhance overall procurement performance., • Refine and optimise the client's ability to organise and analyse financial, operational and external information to create substantial shareholder value, • Maintain an understanding of advancements in technology and innovations which are happening across digital, analytics, the Procurement ecosystem and broader marketplace, • Establish and strengthen client relationships with the CPO, as well as COO, CFO and Supply Chain executives, • Collaborate in business development efforts by supporting the preparation of sales proposals and RFP responses, highlighting the value Accenture SC&O brings to clients., • Lead and mentor junior team members, helping to develop their skills and capabilities while fostering a collaborative and high-performing team environment. We are looking for experience in the following skills: • Analyse client challenges, understand the financial performance links between operations, supply chain, and corporate results, and support the development of strategic business cases., • Support the origination of new work and contribute to the sales process by assisting in proposal development and client engagement., • Manage project delivery, overseeing the execution of medium to large-scale supply chain and operations initiatives., • Maintain and foster strong client relationships, with a focus on mid-to-senior level stakeholders., • Strong ability to think strategically and collaborate with cross-functional teams to deliver measurable business outcomes for clients., • Capability to structure solutions, communicate clearly and effectively, and present findings to both internal and external stakeholders., • Ability to contribute to the development of new concepts and innovative solutions that address client needs., • Excellent communication skills, both written and verbal, with a proven ability to deliver compelling presentations., • Lead and mentor project teams, ensuring high performance and effective collaboration Set yourself apart: • 5-8 years consulting (or up to 10 years if no consulting background) experience including: delivery to agreed scope, time scales and budgets from a top tier consulting company or blue-chip organisation, • Functional experience should include some of the following: direct or indirect materials/SG&A (Technology, Marketing, Travel, Facilities, Professional Services, etc.) sourcing, contract & supplier management, cost takeout, procure-to-pay, third party risk management, sustainable procurement, • Experience in SAP transformations or other large-scale ERP led business transformation, • An in-depth understanding of the intricacies of supply chain processes and the impact of ERP solutions on these processes to identify opportunities and develop a robust business case, • Proven expertise in Operational Excellence and Continuous Improvement, with formal Lean Six Sigma training (Green Belt, Black Belt, or higher) and a track record of driving measurable improvements in process efficiency, cost reduction, and performance optimization., • Procurement technology and digital disruptor awareness, including but not limited to SAP Ariba, Coupa, Jaggaer, iValua, intelligent automation, Internet of Things (IoT), blockchain and analytics; other specific systems / applications relevant from previous experience, • Experience working in one or more of Consumer Goods, Communications, Media & Entertainment, Financial Services, Energy, Utilities, Manufacturing, High-Tech (including Aerospace & Defence), Chemical & Natural Resources, Life Sciences and Logistics About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Location: Home-based with occasional travel to either our London or Kettering office for meetings Reports to: Assessment Delivery Manager Salary: £38,220pa plus excellent benefits Closing Date: 09th January 2026 About the role: Are you a seasoned professional in Leadership & Management, Business Administration, Project Management, or Consulting looking for a rewarding, remote role? We are hiring experienced and passionate Independent Apprenticeship Assessors (IAAs) to join our team on an 18-month fixed-term contract. This is a fantastic opportunity to deliver End Point Assessments (EPAs) across a range of vital Apprenticeship Standards, helping to shape the next generation of leaders. Responsibilities: You will be preparing for and undertaking EPAs in line with CMI’s quality assurance practices and regulatory requirements. We are seeking assessors with expertise in any or a combination of the following levels/standards: ● Level 3 Business Administration ● Level 3 Team Leader ● Level 4 Junior Management Consultant Apprenticeship ● Level 4 Associate Project Management ● Level 5 Operational Manager ● Level 6 Chartered Management Degree Apprenticeship ● Level 6 Improvement Leader Apprenticeship ● Level 7 Senior Leader Apprenticeship You will be: ● Conducting EPA activities and Live Assessment Days (LADs) and making assessment judgments on apprentice competence. ● Leading EPA Live Assessment Activities and recommending competence. ● Undertaking detailed checks on Gateway documentation to ensure compliance with assessment plan requirements. About you: We are an inclusive employer and welcome all diverse backgrounds, where individuality is celebrated, creating both a forward-thinking team and a supportive space for everyone in the CMI team. We actively invite applications from diverse cultures and experience. • We are looking for someone who can enhance our culture and align with our core values. We want someone who is ‘Passionate’ in making a positive difference to the skills of managers and leaders, ‘Practical’; with the ability to make quick and smart decisions, ‘Progressive’ about creating a better future and maintaining a ‘Professional’ code of conduct, through being accountable and ethical in everything that we do., • Assessor Award and/or substantial experience of assessing in a standards-driven environment., • Credible professional qualifications and experience at L5 or above in Leadership & Management, Business Administration, Project Management or Consulting, or closely aligned subjects., • Knowledge of apprenticeships, End Point Assessment methods, and processes., • Functional Skills L2 in English and Maths, or equivalent., • Excellent communications, interpersonal skills, and a proven collaborative team player. Why CMI: Are you looking to join a dynamic and ambitious organisation? At CMI, new leadership and management strategies are at the fore-front of what we do. We know the importance of fresh ideas and encourage new perspectives. We are a not for profit, Sunday Times Best Company To Work for 2024, with a Platinum Accreditation with Investors in People. We offer an engaging, flexible and collaborative culture with a wealth of opportunity for professional development. It doesn’t stop there. We believe we are only as good as the people that work at CMI and in turn offer a competitive benefits package for all employees: • Flexible working - our expectation is 2 days a week in the office, to suit you. We are not a traditional 9 to 5, we are flexible with what hours you work and when you work. Our offices in both London and Corby provide comfortable collaboration spaces for team get-togethers, • 21 days’ holiday + 8 days’ Bank Holiday + 4.5 days allocated for CMI holiday over Christmas and New Year period - with annual leave days increasing with length of service and the opportunity to buy and sell holiday, • Wellbeing and mental health - in-house mental health first-aid trainers and BUPA Employee Assistance for 24 hour support, • Inclusion at our core - Our colleague-led Inclusion Hubs for Ethnicity, LGBTQIA+, Menopause, Age, Disability and SocioEconomic are open for anyone to join, • CMI membership - take advantage of our amazing courses and become a Chartered Manager. Plus, CMI will pay your professional membership to one additional organisation of choice, • Rewards and Recognition scheme - cash prizes awarded to employees throughout the year, • Pension - we add an extra 6% of your gross salary to your pension pot every month after 3 months About us: The Chartered Management Institute (CMI) sets the Professional Standard in Management and Leadership. We have worked with businesses and education providers to inspire people to unleash their potential through qualifications, apprenticeships and training to become skilled, confident and successful managers and leaders, resulting in Chartered Manager status - the ultimate management accolade, which is proven to boost individuals’ career prospects, management capability and impact in the workplace. Personal data which you provide through your application will be used for recruitment purposes only. For further details, see our privacy policy on our website. By submitting your CV/application, you are agreeing for your data to be used this way. We reserve the right to close this vacancy earlier than advertised should we receive a high number of suitable applicants.

Job Title: Dynamics 365 Manager Location: Fully Remote, UK Salary: £65k-£75k About the Opportunity A growing international organisation is looking for an experienced Dynamics 365 specialist to take ownership of CRM technology and digital processes across the UK and wider EMEA region. This position is ideal for someone who has previously worked as a Functional Consultant, Technical Lead, or Architect within the Microsoft ecosystem and is ready to step into a leadership role with both strategic and hands-on responsibilities. You’ll be the go-to IT contact for commercial teams across multiple countries, guiding the evolution of CRM capabilities while ensuring smooth day-to-day operations. What You’ll Be Doing Regional IT Leadership • Act as the main IT representative for UK/EMEA stakeholders., • Work closely with regional and global leaders to align technology plans with commercial priorities., • Bridge communication between business users and global IT teams to ensure seamless project delivery. CRM Ownership & Enhancement • Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions., • Support roadmap development and collaborate with global and offshore technical teams on enhancements., • Manage incidents, releases, integrations, and data quality within the regional CRM environment. Process Improvement & Project Delivery • Engage with Sales, Marketing, and Operations teams to understand challenges and propose scalable CRM solutions., • Lead small to mid-size CRM projects from requirements through go-live., • Promote best practice usage and support user adoption of CRM tools. Vendor & Stakeholder Management • Coordinate with third-party partners, managed service providers, and internal teams to deliver reliable support and new features., • Prioritise enhancements and manage change requests through established governance processes. What You’ll Bring • 10+ years of progressive IT experience, including significant hands-on exposure to Microsoft Dynamics 365 CE., • Strong background in CRM functional design, configuration, and solution delivery., • Experience with Power Platform (Power Automate, Power Apps, Power BI) and Azure integrations., • Solid understanding of commercial processes such as lead management, sales pipelines, campaign execution, and CRM analytics., • Exceptional communication skills and experience working with globally distributed teams. Nice-to-Have • Microsoft certifications in Dynamics 365 CE or Power Platform., • Familiarity with marketing automation tools connected to D365., • Previous responsibility for supporting multiple countries or regions., • Strong analytical mindset and a collaborative, solution-oriented approach.

Candidates should note that they must provide a note on their CV detailing the region in which they are applying for, failure to do so may result in your application not being considered. About the roles We are seeking an experienced project engineer across the North East & Midlands to work on one of the largest security transformation projects in the UK. The regional splits are as follows: • North East & Scotland (NE & S), • West Midlands & Wales (WM & Wales) Working directly for our client’s senior programme manager, you will oversee and drive the successful mobilisation and delivery of access control, intrusion detection and video surveillance installation projects. You will attend sites distributed nationally and provide a key interface between the internal client project teams, embedded commissioning teams and installation teams. You will act as subject matter expert (SME) on Genetec and provide technical oversight to the programme manager. You will work in conjunction with the physical security analyst (PSA) team to ensure technical specifications and designs are aligned to completed risk assessments. The ideal candidate must excel in multitasking and thrive in a fast-paced, dynamic environment. What you will do • Report directly into the clients Senior Security Programme Manager., • Travel nationally within the region, where required, to complete survey, data capture and quality assessment tasks, • Assess and validate submitted designs against the clients project standards., • Assist in co-ordinating works with the various delivery teams including but not limited to IT teams, power teams, fire teams, security service integrators, SOC and senior stakeholders., • Lead participation in the Request for Change (RFC) Change Control process system to support project and handover activities., • Supervise and oversee documentation for the commissioning process and ensure final sign-off., • Manage and maintain the commissioning folders for each project, ensuring accuracy and completeness., • Responsible for ensuring that system projects are completed, from requirements gathering, and system/solutions design, through to deployment within agreed deadlines, within budget, and any potential issues escalated in line with internal policy while maintaining the client’s best interests., • Work collaboratively in a multidisciplinary national team., • Prepare and deliver accurate weekly reports., • Lead communications within the group and actively participate in meetings., • Continually ensure that practices, policies, strategy, and services represent the client’s and the Company’s best interests. What we are looking for • Experienced and certified in Genetec Synergis and Omnicast., • Highly proficient in the use of Microsoft Office suite including Project, Word, Excel, and PowerPoint., • The ability to identify and meet project deadlines and deliverables., • Excellent written and verbal communication skills with both internal and external parties. NB: The successful candidate will be required to pass our security screening procedures and those required by our client(s) if necessary.

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As we continue to strengthen our AMS capability, we’re looking for a Senior / Lead Service Delivery Manager to take ownership of service excellence across our customer portfolio and help shape the future of our managed services offering. Solid working knowledge of ITIL-based service delivery, idea

This luxury vehicle manufacturer is on a bold journey to redefine luxury through innovation - and we’re looking for an exceptional IT Project Manager to drive a strategic initiative at the heart of it's digital transformation. Leadership & Influence: Ability to unite cross-functional teams and eng

Job Title: Service Manager – Fire & SecurityLocation: Fordham, Cambridgeshire Salary & benefits: CompetitiveAn established, accredited Fire & Security provider in East Anglia is expanding its leadership team and seeking an experienced Service Manager to oversee service and installation operations

As the Service Life Cycle Manager, you will own and maintain the IT Service Catalogue, overseeing related policies and governance, and engaging with the wider community to ensure it's adoption. You will have responsibility for the ITIL Service Management process framework, lead process improvement r