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Gigged AI is an On demand talent marketplace specialising in the IT and technology sector.We have an opportunity live at the moment for a.Transformation Consultant / Project Manager – Service Delivery (COO Function) - Outside IR35.All proposals will be reviewed on the Gigged AI platform.In order t

Drive bookings, grow revenue and lead the team at Adventure Leisure’s Norwich venue, helping make it the area’s premier family leisure destination. \n Assistant General Manager - Mr Mulligans \n Norwich \n\n • Salary £34,234 (pro rata)\n, • Full Time, Permanent\n, • 45 hours per week\n, • Annual bonus scheme\n\n Adventure Leisure is a leading UK leisure operator behind Mr Mulligans, Bunkers and Ninja Warrior. We are expanding our offer of crazy golf, electro darts, shuffleboards, pool, assault courses and more. Our values are People, Pride and Quality, and our mission is to create memorable experiences for every guest. \n We are looking for an Assistant General Manager to take responsibility for the delivery and development of our Norwich venue. You will drive commercial performance, consistently meet or exceed customer expectations, develop and retain the team, and help secure the long-term success of the Adventure Leisure division. \n What you’ll do \n\n • Grow revenue and manage promotions: Review bookings, customer usage and daily utilisation to check rates, protect price integrity and spot demand opportunities. Increase retail and food and beverage sales through upselling. Set up and track EPOS promotions, monthly offers, weekly upsells, bounce backs and replay strategies, with accurate monitoring and staff training.\n, • Drive sales and marketing: Build a sales and marketing culture within the team. Help create offline marketing and campaigns for target markets, maintain the customer database in line with data protection law, and analyse and report results to identify improvements.\n, • Manage budgets and costs: Communicate the business plan and lead the team towards budgeted goals. Match staffing levels and rotas to demand and budget, manage the cost of sales ratio to budget or lower, complete financial reports and budgets, and maintain accounting and files for adventure golf, food and beverage and retail.\n, • Lead food, drink, retail and guest service: Oversee the licensed bar, catering department, kitchen and snack bar. Meet quality, quantity and customer satisfaction goals, ensure full food hygiene compliance, and purchase supplies through agreed group contracts. Maintain staff performance, appearance and service standards; resolve guest enquiries and concerns, then follow up to confirm satisfaction.\n, • Maintain the venue: Oversee its condition and suggest annual improvements. Walk the adventure golf courses daily, complete and act on health and safety checks, carry out routine repairs and landscaping where required, and record and report issues that cannot be fixed on site. Coordinate maintenance suppliers and contractors.\n, • Lead and develop the team: Manage recruitment, orientation, induction and training in line with group standards. Coach and appraise employees, manage change, and model the behaviours, work ethic, vision, mission and values expected across BGL.\n, • Represent the business: Build local community connections, follow group personnel and health and safety policies, and undertake other reasonable duties requested by management.\n\n What we’re looking for \n\n • At least two years’ experience as a Duty Manager or Deputy Manager, plus operational site management experience.\n, • Strong leadership, people management, coaching and development skills.\n, • Clear verbal, written and listening skills, with good presentation ability.\n, • Sound planning, prioritisation, delegation, time management, organisation, problem-solving and decision-making skills.\n, • An organised, enthusiastic and detail-conscious approach; confidence managing change and a drive to deliver results.\n, • A good GCSE standard of education and a driving licence.\n\n Experience in P&L management and sales and marketing would be an advantage. A Personal Licence and First Aid at Work certification would also be beneficial, but are not essential. \n What you’ll get \n\n • Competitive salary and annual bonus scheme.\n, • Employee assistance wellbeing programme.\n, • 50% off food and drink.\n, • Apprenticeships, learning and development opportunities.\n\n How to apply \n Click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. \n Adventure Leisure is committed to ensuring its recruitment process is accessible to everyone. Reasonable adjustments can be provided throughout the recruitment process; please speak with the hiring manager about any requirements. \n Other suitable skills & experience: Assistant General Manager, Deputy General Manager, Deputy Manager, Duty Manager, Venue Manager, Leisure Centre Manager, Hospitality Manager, Food and Beverage Manager, Entertainment Venue Manager, Operations Manager.

Deputy Manager \n Location: John Grooms Court, Norwich \n Salary: £16.27 per hour \n Hours Per Week: 40 \n Lead with Purpose. Inspire Excellence. Change Lives. \n Are you an experienced care leader ready to take the next step in your career? \n At Shaftesbury John Grooms Court, we're looking for an ambitious and compassionate Deputy Manager to help lead our service and make a lasting difference to the lives of people with physical and intellectual disabilities. \n We're seeking a candidate who holds a Level 5 Diploma in Health and Social Care, ( or willing to work towards this) with the leadership skills, experience and passion to deliver exceptional person-centred support. \n Please note: This role does not qualify for visa sponsorship, as it does not meet the Home Office salary requirements. \n About Shaftesbury \n At Shaftesbury, we believe every person deserves the opportunity to live a full, flourishing and meaningful life. \n Guided by our values of being Open, Enabling, Inclusive and Courageous, we provide high-quality support across adult care, children's services and education. We are committed to creating caring communities where people are empowered to thrive, achieve their goals and live as independently as possible. \n We're looking for people who share our vision and who are passionate about delivering outstanding care and support every day. \n About the Service \n John Grooms Court is a unique residential service in Norwich, providing accommodation and support for adults with physical and intellectual disabilities. \n The service comprises: \n\n • 25 single-occupancy, self-contained flats\n, • Two shared flats designed for two people\n\n This vibrant community enables the people we support to enjoy independence while receiving personalised support tailored to their individual needs, aspirations and goals. \n About the Role \n As Deputy Manager, you'll play a pivotal role in ensuring the highest standards of care, quality and compliance across the service. \n Working alongside the management team, you'll provide leadership, guidance and support to colleagues while helping to shape and continuously improve service delivery. \n This is a fantastic opportunity for someone who wants to combine operational excellence with truly person-centred care. \n Your responsibilities will include: \n\n • Supporting and developing high-performing care teams\n, • Leading on quality assurance, compliance and regulatory standards\n, • Implementing and improving systems, processes and procedures\n, • Promoting positive outcomes for the people we support\n, • Supporting service growth and development opportunities\n, • Building effective relationships with families, professionals and external agencies\n, • Ensuring a culture of excellence, inclusion and continuous improvement\n, • Acting as a positive role model and leader within the service\n\n What You'll Bring \n We're looking for an individual who is: \n\n • CQC Registered\n, • Qualified to Level 5 in Health and Social Care\n, • Experienced in leading teams within health and social care services\n, • Passionate about delivering outstanding person-centred support\n, • Knowledgeable in safeguarding, compliance and quality standards\n, • A confident communicator with excellent leadership skills\n, • Dedicated to empowering both colleagues and the people we support\n\n Why Join Shaftesbury? \n At Shaftesbury, we know our people are our greatest asset. That's why we offer a range of benefits that recognise and reward the incredible work our colleagues do every day. \n Our Benefits Include: \n\n • Birthday Leave Opportunity Take your birthday off using your annual leave entitlement and enjoy your special day your way.\n, • CQC Reward Scheme Services rated Good receive a £30 gift voucher for all staff. Services rated Outstanding receive a £50 gift voucher for all staff.\n, • Recognition and Reward Be recognised for going above and beyond with Executive Leadership Team recognition and vouchers of up to £50.\n, • Excellent Learning and Development Comprehensive training and ongoing development opportunities to support your career progression.\n, • Generous Annual Leave 25 days annual leave plus bank holidays, increasing to 28 days plus bank holidays after five years' service.\n, • Pension Scheme\n, • Employee Assistance Programme Providing confidential advice, guidance and wellbeing support when you need it most.\n\n To Apply \n If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to our website to complete your application.

OrgHealth works with senior leaders and executive teams across the UK and internationally, helping organisations become healthier, more aligned and more effective through the organisational health methodology developed by Patrick Lencioni and The Table Group. \n Over the last decade, we've grown by more than 500%, building a reputation for delivering exceptional client experiences across government, public services and major commercial organisations. \n As we've grown, our processes have evolved organically. They work well because of the quality of our people, but we know there's an opportunity to work smarter. \n We're now looking for a Business Improvement Manager to help us take the next step. \n This is an opportunity to make a genuine impact on a successful, people-focused business by simplifying operations, improving workflows and helping us leverage technology, automation and AI in practical, meaningful ways. \n \n The opportunity \n This role sits at the heart of the business. \n You'll work closely with Directors, Principal Consultants and the wider operations team to understand how the organisation works today and identify opportunities to make it work even better tomorrow. \n You'll map processes, challenge inefficiencies, improve systems and implement change that reduces administrative burden and increases the time our people spend doing what matters most: supporting clients. \n Importantly, this isn't a consultancy-style role that produces recommendations and walks away. \n We're looking for someone who enjoys rolling up their sleeves, testing ideas, implementing solutions and measuring results. \n What you'll be doing \n As Business Improvement Manager, you will: \n\n • Map and analyse how the business currently operates\n, • Understand the complete client lifecycle from enquiry through delivery and renewal\n, • Work closely with leadership, consultants and operations teams to identify improvement opportunities\n, • Review workflows, systems and operating processes\n, • Identify unnecessary administration and duplicated effort\n, • Improve how information, documents and knowledge are organised and accessed\n, • Evaluate opportunities for automation and workflow optimisation\n, • Explore practical uses of AI that improve productivity and client service\n, • Support system enhancements or technology implementations where appropriate\n, • Standardise processes while retaining flexibility where required\n, • Implement improvements and drive adoption across the business\n, • Measure outcomes and ensure changes deliver genuine value\n, • Continually identify opportunities to improve ways of working\n, • Protect and enhance the client experience throughout any change programme\n\n What success looks like \n You'll help create a business where: \n\n • Less time is spent on administration\n, • More time is spent with clients\n, • Processes are simpler and easier to follow\n, • Teams have greater visibility and consistency\n, • Technology supports people rather than creating more complexity\n, • Improvements are embedded, sustainable and measurable\n\n You'll constantly be asking questions such as: \n\n • Why do we do it this way?\n, • Does this process still add value?\n, • Why are different people doing the same thing differently?\n, • Can automation help here?\n, • Could AI remove part of the workload?\n, • What genuinely requires human input?\n, • How can we make this easier without compromising quality?\n\n Who we're looking for \n We're more interested in mindset and impact than specific industry experience. \n You may currently be working as a: \n\n • Business Improvement Manager\n, • Business Operations Manager\n, • Continuous Improvement Manager\n, • Operations Manager\n, • Business Transformation Consultant\n, • Business Change Manager\n, • Operational Excellence Lead\n, • Client Operations Manager\n, • Professional Services Operations Manager\n\n You'll likely have experience improving processes within service-led, professional-services or people-centric organisations where relationships and client experience are critical. \n The ideal candidate \n You'll be: \n\n • Naturally curious and analytical\n, • Commercially aware and pragmatic\n, • Comfortable challenging the status quo\n, • Strong at identifying root causes rather than symptoms\n, • Excited by technology, automation and AI\n, • Capable of balancing strategy with execution\n, • Highly collaborative and influential\n, • Comfortable working with senior stakeholders\n, • Skilled at bringing others on a journey of change\n, • Focused on outcomes rather than activity\n\n Most importantly, you'll understand that successful change isn't just about processes and technology. \n *Rates depend on experience and client requirements

An exciting opportunity has arisen within a highly regarded and growing accountancy firm that is investing heavily in its Corporate Tax offering. With a clear strategic direction, strong leadership and an expanding client base, the firm is entering a significant period of growth-making it an excellent time to join and progress your career. \n The firm is keen to speak with experienced Corporate Tax professionals at Manager, Senior Manager and Director level. Whether you are ready to step into a leadership role or looking to further develop your influence and client portfolio, there is a clear and supported pathway for progression. \n The Opportunity \n You will play a key role in leading the delivery of corporate tax services, managing a diverse portfolio of clients ranging from owner-managed businesses to larger, more complex groups. Alongside ensuring compliance with UK tax regulations, you will provide high-quality advisory support and contribute to the continued growth of the firm.There is real scope to shape your role, develop your specialism, and take on increasing responsibility, with visible routes through to Partner for the right individual. \n Key Responsibilities \n\n • Manage and develop a corporate tax client portfolio, building strong and trusted relationships\n, • Lead on the review of complex corporation tax returns and group structures\n, • Deliver and oversee advisory projects, providing practical and commercially focused tax advice\n, • Support and lead business development activity, including proposal work and attending client meetings.\n, • Work closely with audit and accounts teams to deliver a seamless client service\n, • Lead, coach and develop junior team members, ensuring high standards and strong engagement.\n, • Identify planning opportunities and proactively support clients with changes in tax legislation\n\n About You \n\n • ACA/ACCA/CTA qualified (or equivalent) or qualified by experience\n, • Strong background in corporate tax within practice\n, • Experience managing client relationships and delivering both compliance and advisory work\n, • Commercially aware, with an interest in business development and growth\n, • A collaborative leader who enjoys developing others and contributing to a positive team culture\n\n Why Join? \n\n • Clear career progression - structured pathway with genuine opportunities to progress to Partner\n, • Growing and ambitious firm - significant investment in the tax function and wider business\n, • Flexible level entry - appointments considered at Senior Manager or Director level depending on experience\n, • Supportive leadership team - collaborative environment with strong technical backing\n, • Varied and high-quality client base\n, • Hybrid and flexible working to support work-life balance\n\n What you need to do now \n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. \n If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your Company: \n This is an exciting opportunity for an experienced Brand Manager to join a growing and innovative organisation at a pivotal stage of its journey. Based in Norwich with a hybrid working arrangement, this role offers the opportunity to shape the future direction of a customer-focused brand, helping to create meaningful experiences that resonate with customers whilst supporting ambitious growth plans. \n Working closely with a range of departments across the business, you will play a key role in developing and delivering brand initiatives that strengthen customer engagement, drive commercial performance and ensure a consistent and compelling brand presence across all channels. \n Your Role: While in this position your duties may include but will not be limited to: \n\n • Leading the development and delivery of the organisation's brand strategy and growth plans\n, • Ensuring a consistent, engaging and high-quality brand experience across all customer touchpoints\n, • Translating brand strategy into actionable plans, campaigns and initiatives that support wider business objectives\n, • Managing multi-channel marketing and brand activity to maximise customer engagement and brand awareness\n, • Overseeing content creation and messaging across digital, CRM, customer communications and marketing channels\n, • Supporting the ongoing evolution of brand positioning, identity and proposition to meet changing customer needs\n, • Using customer insight, market trends and performance data to inform decision-making and optimise brand performance\n, • Working collaboratively with sales, customer service, digital, e-commerce, CRM and development teams to deliver joined-up customer experiences\n, • Managing project timelines, budgets and priorities to ensure successful campaign delivery\n, • Line managing and developing junior team members, providing guidance, coaching and support\n, • Monitoring brand performance and making recommendations to improve customer perception, engagement and commercial outcomes\n, • Acting as a key point of contact for brand-related projects, challenges and opportunities across the business\n\n What You Will Need To Apply: \n\n • A minimum of 3-5 years' experience within a Brand Manager or similar brand-focused position\n, • Previous experience delivering successful multi-channel brand campaigns and initiatives\n, • Experience working within consumer, direct-to-consumer, subscription-based or service-led organisations\n, • Strong understanding of brand development, customer journeys and marketing best practice\n, • Proven ability to collaborate effectively with multiple departments and stakeholders\n, • Excellent organisational and project management skills\n, • Strong commercial awareness with the ability to link brand activity to business performance\n, • Experience using customer insight, analytics and performance data to support decision-making\n, • Excellent communication skills with strong attention to detail and messaging consistency\n, • Degree qualification or equivalent experience within Marketing, Branding, Design, Digital Media or a related discipline\n, • A proactive, customer-focused and results-driven approach\n\n It Would Be Beneficial If You Also Have: \n\n • Experience within a regulated, healthcare, care, financial services or trust-based environment\n, • Previous involvement in brand repositioning, proposition development or business transformation projects\n, • Experience managing direct reports and supporting team development\n, • Exposure to customer advocacy, referral programmes, influencer marketing or partnership initiatives\n, • Knowledge of SEO, content strategy, performance marketing or experimentation frameworks\n, • Understanding of emerging digital trends, including AI-assisted search and customer discovery behaviours\n, • Additional training in brand strategy, customer experience, behavioural science or customer insight\n\n What You Will Receive in Return: \n This organisation is undergoing an exciting period of growth and transformation, creating a unique opportunity for a talented Brand Manager to make a lasting impact on the future direction of the business. \n The successful candidate will receive a salary of up to £50,000, dependent upon previous experience and relevant knowledge. In addition, the company offers a comprehensive benefits package designed to support both your professional development and personal wellbeing. \n You will have the opportunity to work alongside senior stakeholders, influence key business decisions and help shape a brand that customers genuinely trust and connect with. \n As well as this, there are excellent opportunities for career progression, ongoing learning and personal development, allowing you to further enhance your expertise within a collaborative and forward-thinking environment. \n To investigate this role further, please do not hesitate to contact: \n Suzi Kocovska - Recruitment Partner \n M: 07743 971752 E:

Looking for a Manager opportunity where you can have a genuine influence on your clients, your team and the wider direction of a firm? NXTGEN is delighted to once again be working with a well-established and highly regarded accountancy practice that I’ve had the pleasure of working with for a number of years. Due to continued growth, they’re now looking to add a Manager to their Accounts team, which is a key hire that will play an important role in supporting the continued development of both the team and the wider firm. This is a great opportunity for someone who enjoys the variety that comes with a Manager-level position, but also wants to make a genuine difference. You’ll take responsibility for a portfolio of clients, build strong and trusted relationships, support and develop those around you and work closely with the Partners and wider management team. There’s also a real opportunity to be visible within the local market, helping to identify and win new work, build relationships with local businesses and represent the firm at networking events and other external opportunities. So, if you enjoy getting out there, meeting people and being involved in the growth of a business, this could be a really good fit. What will you be doing? Managing a varied portfolio of clients, acting as a trusted point of contact and taking the time to understand their businesses Overseeing the delivery of work and ensuring clients receive a consistently high level of service Supporting, coaching and developing Seniors, Assistant Managers and wider members of the team Getting involved in more complex and specialist work, alongside reviewing and overseeing work produced by the wider team Working closely with Partners and the management team to support the continued growth and development of the business Identifying opportunities to support clients with additional services and introducing them to other areas of the firm where appropriate Getting involved in proposals, tenders, networking and wider business development activity Acting as a mentor and sounding board for more junior members of the management team Ideally, you’ll be... ACA, ACCA or equivalent qualified, with solid experience gained within an accountancy practice and the confidence to take ownership of both your clients and your team. More importantly, they’re looking for someone who genuinely enjoys working with people. Someone who can build strong relationships with clients, communicate well, support and develop others and bring a practical, solutions-focused approach to their work. What’s in it for you? This is a role where you’ll have the opportunity to really make it your own. You’ll have the support of an established and experienced team around you, while having plenty of scope to build relationships, develop your own profile within the local market and play a genuine part in the continued growth of the firm. You’ll also be joining a business that genuinely values its people, with flexibility, a good work-life balance and a supportive culture at the heart of what they do. There’s the opportunity to develop your career, broaden your commercial exposure and work closely with Partners, while still having the autonomy to build strong relationships with your own clients and team. If you’re already working at Manager level and looking for your next challenge, or you’re an experienced Assistant Manager who feels ready to take that next step, I’d be really keen to have a chat and tell you a little more about the opportunity. Salary is dependent on experience. Please contact Annie for more information

\n Electrician \n Full Time (40 hours per week) \n Based in Norfolk and North Suffolk. \n Starting Salary of £39,036 per annum, (depending on skills and experience), with opportunities to progress to £45,272 per annum, plus, Company Vehicle and Call out payments \n Permanent Contract \n \n About the role \n We have an exciting opportunity for a qualified Electrician within our Maintenance Team who will support both the planned and reactive / void workstreams. We are looking for a bright spark to ignite their potential in helping to maintain our homes and make a difference for our residents. The works will be throughout Norfolk and North Suffolk, carrying out planned and reactive works. \n The main duties for the role include: \n \n • To work closely with the Electrical Team to help deliver planned electrical works including bathroom aids and adaptations and kitchen wiring alterations.\n, • You will support with the effective and efficient delivery of electrical related repairs where required. This is across responsive repairs, EICRs and void properties\n, • Ensuring that the work is undertaken in a timely manner consistent with prescribed performance indicators advised.\n, • Manage tenant enquiries and respond in a professional manner reporting anything back to the relevant manager.\n \n Please see job description for full details of the role \n \n About You \n All staff and volunteers working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours. \n The successful candidate will have the following: \n \n • City and Guilds 5357 / City and Guilds NVQ Level 3 Electrical Installation or equivalent\n, • City and Guilds 2360 – Part 1 and Part 2 or equivalent.\n, • AM2 (desirable) depending on when NVQ completed.\n, • City and Guilds or equivalent 2382 (18th Edition of the Wiring Regulations).\n, • City and Guilds 2391 Inspection and Testing or equivalent qualification.\n, • A Driving Licence as travel throughout Norfolk and North Suffolk will be required.\n, • Experience of working in Property Maintenance\n, • Good IT skills\n \n The successful candidate will be required to undertake a basic Disclosure and Barring Service (DBS) check and will join our on-call rota. \n All team members and colleagues working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours, as detailed in the job description. \n \n About Us \n Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England. \n As the role requires attendance at Broadland premises candidates must live within a 45-minute commute of their base. Full details can be discussed at the interview process. \n We offer staff many great benefits such as: \n \n • Company Vehicle with Fuel Card\n, • Power tools and equipment provided as well as Mobile Phone\n, • PPE and Uniform all provided\n, • Enhanced annual leave starting at 22 days, plus a day off for your Birthday, a Volunteering Day and a Personal day\n, • Generous contributory pension scheme\n, • Access to an Employee Assistance Programme to support you when you need it\n, • Health Cash Plan – claiming for things such as Eye Test and Prescriptions as well as many other wellness and money saving perks\n, • Opportunity for an Annual Bonus\n, • Lots of Training Opportunities\n, • Encouraging a healthy work / life balance\n, • And many more – Please see our Benefits Document available on our website.\n \n For full details or if you have any questions regarding this role or any other vacancies at Broadland Housing Association, please contact our recruitment line on 01603 750109 and leave a message or email: recruitment@broadlandgroup.org. \n Closing date: midnight on Sunday 27 September 2026 \n We reserve the right to withdraw this vacancy at any time should the business needs or priorities change. \n

Corporate Tax; Senior Manager or Manager An exciting opportunity has arisen within a highly regarded and growing accountancy firm that is investing heavily in its Corporate Tax offering. With a clear strategic direction, strong leadership and an expanding client base, the firm is entering a significant period of growth-making it an excellent time to join and progress your career. The firm is keen to speak with experienced Corporate Tax professionals at Manager, Senior Manager and Director level. Whether you are ready to step into a leadership role or looking to further develop your influence and client portfolio, there is a clear and supported pathway for progression. The Opportunity You will play a key role in leading the delivery of corporate tax services, managing a diverse portfolio of clients ranging from owner-managed businesses to larger, more complex groups. Alongside ensuring compliance with UK tax regulations, you will provide high-quality advisory support and contribute to the continued growth of the firm.There is real scope to shape your role, develop your specialism, and take on increasing responsibility, with visible routes through to Partner for the right individual. Key Responsibilities Manage and develop a corporate tax client portfolio, building strong and trusted relationships Lead on the review of complex corporation tax returns and group structures Deliver and oversee advisory projects, providing practical and commercially focused tax advice Support and lead business development activity, including proposal work and attending client meetings. Work closely with audit and accounts teams to deliver a seamless client service Lead, coach and develop junior team members, ensuring high standards and strong engagement. Identify planning opportunities and proactively support clients with changes in tax legislation About You ACA/ACCA/CTA qualified (or equivalent) or qualified by experience Strong background in corporate tax within practice Experience managing client relationships and delivering both compliance and advisory work Commercially aware, with an interest in business development and growth A collaborative leader who enjoys developing others and contributing to a positive team culture Why Join? Clear career progression - structured pathway with genuine opportunities to progress to Partner Growing and ambitious firm - significant investment in the tax function and wider business Flexible level entry - appointments considered at Senior Manager or Director level depending on experience Supportive leadership team - collaborative environment with strong technical backing Varied and high-quality client base Hybrid and flexible working to support work-life balance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

An exciting opportunity has arisen within a highly regarded and growing accountancy firm that is investing heavily in its Corporate Tax offering. With a clear strategic direction, strong leadership and an expanding client base, the firm is entering a significant period of growth-making it an excellent time to join and progress your career. The firm is keen to speak with experienced Corporate Tax professionals at Manager, Senior Manager and Director level. Whether you are ready to step into a leadership role or looking to further develop your influence and client portfolio, there is a clear and supported pathway for progression. The Opportunity You will play a key role in leading the delivery of corporate tax services, managing a diverse portfolio of clients ranging from owner-managed businesses to larger, more complex groups. Alongside ensuring compliance with UK tax regulations, you will provide high-quality advisory support and contribute to the continued growth of the firm.There is real scope to shape your role, develop your specialism, and take on increasing responsibility, with visible routes through to Partner for the right individual. Key Responsibilities Manage and develop a corporate tax client portfolio, building strong and trusted relationships Lead on the review of complex corporation tax returns and group structures Deliver and oversee advisory projects, providing practical and commercially focused tax advice Support and lead business development activity, including proposal work and attending client meetings. Work closely with audit and accounts teams to deliver a seamless client service Lead, coach and develop junior team members, ensuring high standards and strong engagement. Identify planning opportunities and proactively support clients with changes in tax legislation About You ACA/ACCA/CTA qualified (or equivalent) or qualified by experience Strong background in corporate tax within practice Experience managing client relationships and delivering both compliance and advisory work Commercially aware, with an interest in business development and growth A collaborative leader who enjoys developing others and contributing to a positive team culture Why Join? Clear career progression - structured pathway with genuine opportunities to progress to Partner Growing and ambitious firm - significant investment in the tax function and wider business Flexible level entry - appointments considered at Senior Manager or Director level depending on experience Supportive leadership team - collaborative environment with strong technical backing Varied and high-quality client base Hybrid and flexible working to support work-life balance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Drive bookings, grow revenue and lead the team at our client's Norwich venue, helping make it the area's premier family leisure destination.Assistant General ManagerNorwichSalary £34,234 (pro rata)Full Time, Permanent45 hours per weekAnnual bonus schemeOur client is a leading UK leisure operator. They are expanding their offer of crazy golf, electro darts, shuffleboards, pool, assault courses and more. Their values are People, Pride and Quality, and their mission is to create memorable experiences for every guest.Our client is looking for an Assistant General Manager to take responsibility for the delivery and development of their Norwich venue. You will drive commercial performance, consistently meet or exceed customer expectations, develop and retain the team, and help secure the long-term success of the business.What you'll doGrow revenue and manage promotions: Review bookings, customer usage and daily utilisation to check rates, protect price integrity and spot demand opportunities. Increase retail and food and beverage sales through upselling. Set up and track EPOS promotions, monthly offers, weekly upsells, bounce backs and replay strategies, with accurate monitoring and staff training.Drive sales and marketing: Build a sales and marketing culture within the team. Help create offline marketing and campaigns for target markets, maintain the customer database in line with data protection law, and analyse and report results to identify improvements.Manage budgets and costs: Communicate the business plan and lead the team towards budgeted goals. Match staffing levels and rotas to demand and budget, manage the cost of sales ratio to budget or lower, complete financial reports and budgets, and maintain accounting and files for adventure golf, food and beverage and retail.Lead food, drink, retail and guest service: Oversee the licensed bar, catering department, kitchen and snack bar. Meet quality, quantity and customer satisfaction goals, ensure full food hygiene compliance, and purchase supplies through agreed group contracts. Maintain staff performance, appearance and service standards; resolve guest enquiries and concerns, then follow up to confirm satisfaction.Maintain the venue: Oversee its condition and suggest annual improvements. Walk the adventure golf courses daily, complete and act on health and safety checks, carry out routine repairs and landscaping where required, and record and report issues that cannot be fixed on site. Coordinate maintenance suppliers and contractors.Lead and develop the team: Manage recruitment, orientation, induction and training in line with group standards. Coach and appraise employees, manage change, and model the behaviours, work ethic, vision, mission and values expected across the business.Represent the business: Build local community connections, follow group personnel and health and safety policies, and undertake other reasonable duties requested by management.What we're looking forAt least two years' experience as a Duty Manager or Deputy Manager, plus operational site management experience.Strong leadership, people management, coaching and development skills.Clear verbal, written and listening skills, with good presentation ability.Sound planning, prioritisation, delegation, time management, organisation, problem-solving and decision-making skills.An organised, enthusiastic and detail-conscious approach; confidence managing change and a drive to deliver results.A good GCSE standard of education and a driving licence.Experience in P&L management and sales and marketing would be an advantage. A Personal Licence and First Aid at Work certification would also be beneficial, but are not essential.What you'll getCompetitive salary and annual bonus scheme.Employee assistance wellbeing programme.50% off food and drink.Apprenticeships, learning and development opportunities.How to applyClick “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.Our client is committed to ensuring its recruitment process is accessible to everyone. Reasonable adjustments can be provided throughout the recruitment process; please speak with the hiring manager about any requirements.Other suitable skills & experience: Assistant General Manager, Deputy General Manager, Deputy Manager, Duty Manager, Venue Manager, Leisure Centre Manager, Hospitality Manager, Food and Beverage Manager, Entertainment Venue Manager, Operations Manager.TPBN1_UKTJ

\n Electrician \n Full Time (40 hours per week) \n Primarily based in West Norfolk, but travel required \n Salary starting at £39,036 per annum, (depending on skills and experience), with opportunities to progress to £45,272 per annum, plus, Company Vehicle and Call out payments \n Permanent Contract \n \n About the role \n We have an exciting opportunity for a qualified Electrician to join our Maintenance Team who will support to deliver electrical reactive and EICRs works to our homes, as well as getting involved in other workstreams as required from time to time. This role primarily covers our West patch but will be required to work across Broadland’s communities and locations throughout Norfolk and North Suffolk, helping to delivery services and support our customers throughout the region, as business needs dictate. \n The main duties for the role include: \n \n \n • To work closely with the Electrical Team to help deliver efficient delivery of responsive repairs and EICRs\n, • You will support with Planned and Void works where required.\n, • Ensuring that the work is undertaken in a timely manner consistent with prescribed performance indicators advised.\n, • Manage tenant enquiries and respond in a professional manner reporting anything back to the relevant manager.\n \n Please see job description for full details of the role \n \n About You \n All staff and volunteers working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours. \n The successful candidate will have the following: \n \n • City and Guilds 5357 / City and Guilds NVQ Level 3 Electrical Installation or equivalent\n, • City and Guilds 2360 – Part 1 and Part 2 or equivalent.\n, • AM2 depending on when NVQ completed.\n, • City and Guilds or equivalent 2382 (18th Edition of the Wiring Regulations).\n, • City and Guilds 2391 Inspection and Testing or equivalent qualification.\n, • A Driving Licence as travel throughout Norfolk and North Suffolk will be required.\n, • Experience of working in Property Maintenance\n, • Good IT skills\n \n The successful candidate will be required to undertake a basic Disclosure and Barring Service (DBS) check and will join our on-call rota. \n All team members and colleagues working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours, as detailed in the job description. \n \n About Us \n Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England. \n As the role requires attendance at Broadland premises candidates must live within a 45-minute commute of their base. Full details can be discussed at the interview process. \n We offer staff many great benefits such as: \n \n • Company Vehicle with Fuel Card\n, • Power tools and equipment provided as well as Mobile Phone\n, • PPE and Uniform all provided\n, • Enhanced annual leave starting at 22 days, plus a day off for your Birthday, a Volunteering Day and a Personal day\n, • Generous contributory pension scheme\n, • Access to an Employee Assistance Programme to support you when you need it\n, • Health Cash Plan – claiming for things such as Eye Test and Prescriptions as well as many other wellness and money saving perks\n, • Opportunity for an Annual Bonus\n, • Lots of Training Opportunities\n, • Encouraging a healthy work / life balance\n, • And many more – Please see our Benefits Document available on our website.\n \n For full details or if you have any questions regarding this role or any other vacancies at Broadland Housing Association, please contact our recruitment line on 01603 750109 and leave a message or email: recruitment@broadlandgroup.org. \n Closing date: Midnight on Sunday 04 October 2026 \n

Deputy Manager Location: John Grooms Court, Norwich Salary: £16.27 per hour Hours Per Week: 40 Lead with Purpose. Inspire Excellence. Change Lives. Are you an experienced care leader ready to take the next step in your career? At Shaftesbury John Grooms Court, we're looking for an ambitious and compassionate Deputy Manager to help lead our service and make a lasting difference to the lives of people with physical and intellectual disabilities. We're seeking a candidate who holds a Level 5 Diploma in Health and Social Care, ( or willing to work towards this) with the leadership skills, experience and passion to deliver exceptional person-centred support. Please note: This role does not qualify for visa sponsorship, as it does not meet the Home Office salary requirements. About Shaftesbury At Shaftesbury, we believe every person deserves the opportunity to live a full, flourishing and meaningful life. Guided by our values of being Open, Enabling, Inclusive and Courageous, we provide high-quality support across adult care, children's services and education. We are committed to creating caring communities where people are empowered to thrive, achieve their goals and live as independently as possible. We're looking for people who share our vision and who are passionate about delivering outstanding care and support every day. About the Service John Grooms Court is a unique residential service in Norwich, providing accommodation and support for adults with physical and intellectual disabilities. The service comprises: 25 single-occupancy, self-contained flats Two shared flats designed for two people This vibrant community enables the people we support to enjoy independence while receiving personalised support tailored to their individual needs, aspirations and goals. About the Role As Deputy Manager, you'll play a pivotal role in ensuring the highest standards of care, quality and compliance across the service. Working alongside the management team, you'll provide leadership, guidance and support to colleagues while helping to shape and continuously improve service delivery. This is a fantastic opportunity for someone who wants to combine operational excellence with truly person-centred care. Your responsibilities will include: Supporting and developing high-performing care teams Leading on quality assurance, compliance and regulatory standards Implementing and improving systems, processes and procedures Promoting positive outcomes for the people we support Supporting service growth and development opportunities Building effective relationships with families, professionals and external agencies Ensuring a culture of excellence, inclusion and continuous improvement Acting as a positive role model and leader within the service What You'll Bring We're looking for an individual who is: CQC Registered Qualified to Level 5 in Health and Social Care Experienced in leading teams within health and social care services Passionate about delivering outstanding person-centred support Knowledgeable in safeguarding, compliance and quality standards A confident communicator with excellent leadership skills Dedicated to empowering both colleagues and the people we support Why Join Shaftesbury? At Shaftesbury, we know our people are our greatest asset. That's why we offer a range of benefits that recognise and reward the incredible work our colleagues do every day. Our Benefits Include: Birthday Leave Opportunity Take your birthday off using your annual leave entitlement and enjoy your special day your way. CQC Reward Scheme Services rated Good receive a £30 gift voucher for all staff. Services rated Outstanding receive a £50 gift voucher for all staff. Recognition and Reward Be recognised for going above and beyond with Executive Leadership Team recognition and vouchers of up to £50. Excellent Learning and Development Comprehensive training and ongoing development opportunities to support your career progression. Generous Annual Leave 25 days annual leave plus bank holidays, increasing to 28 days plus bank holidays after five years' service. Pension Scheme Employee Assistance Programme Providing confidential advice, guidance and wellbeing support when you need it most. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to our website to complete your application

My Norwich based client is seeking an entrepreneurial and enthusiastic Commercial Manager to take ownership of commercial growth, business development, partnership creation, and revenue generation. My client owns an established manufacturer and supplier of niche engineered products, delivering bespoke solutions to a wide range of engineering challenges across multiple industry sectors. With their in-house capabilities, the business is uniquely positioned to provide custom-engineered solutions on an exceptionally fast turnaround. Operating with a lean, highly skilled and dedicated team from our [Norwich] site, and are entering our next stage of commercial maturity ahead of a planned leadership transition. The successful candidate will take immediate operational ownership of our core commercial functions. For the individual who delivers to our very high standard the appointment carries the opportunity to earn equity through a structured earn-in arrangement aligning long-term reward directly with the value created. We are not looking for a corporate functional specialist content to stay in a single lane and delegate downward. We are looking for a versatile, high-energy all-rounder — equally comfortable inside a margin spreadsheet, leading a high-value customer negotiation, or setting the pace across the team. Commercial Manager responsibilities: Enquiries - Own the inbound enquiry pipeline end to end, protecting our fast-turnaround USP through rapid, accurate quoting (compound selection, tooling, lead times) and strong enquiry-to-quote conversion. Orders - Manage the order book and order processing, owning on-time-in-full delivery and the commercial accuracy of every job entering production. Support Tickets - Own customer service and after-sales response — technical queries, complaints and resolution — as a core retention and reputation lever. Supplier Management - Lead raw material and compound purchasing, supplier negotiation, lead-time and supply security, and direct control of cost of goods sold. Financials - Take ownership of the P&L: margin analysis by product and customer, pricing strategy, management accounts and cash flow. Operational Alignment - Bridge commercial and production — aligning the sales pipeline with capacity and scheduling, and leading the commercial integration of the acquired moulding business into the Norwich site. Commercial Manager Profile: Proven commercial & financial acumen — ownership of both top-line growth and bottom-line protection (purchasing, COGS and full P&L mechanics), with an instinctive grasp of how purchasing and pricing decisions flow through to cash. SME manufacturing / engineering background — deep experience within an agile SME, ideally in technical manufacturing, engineering or industrial distribution, where rapid response times and cross-functional agility are the norm. Natural leadership & presence — a self-starter with the emotional intelligence and authority to earn respect, rally a tight-knit team, and lift operational pace through personal standard-setting. Executive ambition — tailored for a high-potential operator ready to step up: the strong “number two” in a larger business, or a manager who has outgrown their current ceiling, seeking the autonomy to run — and ultimately own a stake in — an enterprise. Commercial tempo and tight daily control — comfortable running the operation with genuine pace and rigour, raising the commercial awareness and ownership of the team rather than simply administering it. Rapid, high-quality decision-making — in bespoke manufacturing, friction and delay translate directly into lost margin; you digest technical and commercial data quickly, cut through noise, and make firm, accurate calls. A genuine all-rounder — able to move fluidly across a purchasing contract, an urgent enterprise enquiry, a scheduling bottleneck and the week’s cash flow without losing a step. Meticulous attention to detail — our products are highly engineered to precise specification, and errors in quoting, compound selection or scheduling are costly. Speed must be matched by structural accuracy. Commercial Manager and Company Culture: The company's biggest asset is its team a close-knit, energetic group with a genuine can-do attitude and no passengers. Therefore need someone whose instinct is to lead through coaching and development, not command and control. The right person will: Earn authority through credibility and example — commanding respect through fairness, consistency and standards rather than hierarchy or volume. Bring people with them — setting a high bar and a strong pace while actively developing the team’s capability and confidence. Lead with emotional intelligence — reading the room, giving constructive feedback, and creating the conditions for people to do their best work. Strengthen a positive, low-politics environment — building on the healthy, collaborative culture we already have, never imposing one of pressure or fear. In short, we are looking for someone the team will want to follow — a leader who raises the bar by lifting people up. The successful candidate will take immediate, hands-on accountability for the commercial performance of the business and total command of the back-office function — ensuring smooth operational flow and high customer satisfaction from first enquiry through to cash. Day-to-day responsibility for the production floor sits with the operations team; this role owns the commercial engine that drives it. This is not a static mid-management appointment. It is a structured executive succession track . This fantastic Commercial Manager vacancy comes with an extremely rewarding salary/package with a genuine opportunity to earn into the ownership of the business. Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customer

Hi, we’re Griffin. We’re a fully regulated UK bank that powers the accounts and payments offerings of product-led fintechs and platforms like Uber, Yonder, Prosper, and Sidekick. By doing the heavy lifting behind the scenes, our customers can focus on what they do best - delivering amazing customer experiences. We’ve grown rapidly since our launch in 2024, and today provide the banking backbone behind products in remittance, payroll, wealth, insurance, proptech, payments, neobanking and more. We’re moving into card issuing, stablecoin infrastructure, and agentic finance next as we continue to support the next generation of product-led companies. _ We believe that smart, motivated, conscientious people thrive in high-trust, high-autonomy environments and have done our best to create such an environment at Griffin. People who thrive here don’t require much hand-holding, and go out of their way to figure out how to contribute in the most valuable way possible. We've been remote-first since we were established in 2017 and we remain so today. Work here is asynchronous and fully flexible - because we want to be a part of your life in a way that helps you to get the most out of both your work and home life. We understand that our culture and ways of working aren’t for everyone, and we’re very intentional about our hiring process as a result. We won't hire people who don’t seem like a strong fit for our core values, even if they're otherwise extremely qualified. Our strong culture has helped us to remain a mission-driven company as we have scaled, and gives our people a clear, explicit operating framework and the space to focus on delivering real value for our customers. _ The Craft function has seven small, cross-functional engineering teams - each with engineers, an engineering manager, and a product manager, working closely with designers. You'll join one team that owns a product area end-to-end. When we start work, we explore multiple solutions before picking one. You'll write RFCs, build proof-of-concepts, and run experiments to validate approaches. Once we commit to building something, we care about maintainability more than cleverness, observability more than hoping it works, and scalability more than premature optimisation. We ship quality code over hitting arbitrary deadlines. Once something goes live, we refactor the rough edges rather than polish what's already working Right now, we're building card issuing from scratch, going direct on Faster Payments, enabling cross-border payments, and building term deposit accounts. Day to day, this means: writing the reconciliation systems that process millions of FPS transactions, implementing double-entry accounting that tracks card spending and settlements, designing webhook infrastructure with message signing and replay protection, building API versioning that lets us evolve without breaking customers, or creating payment approval workflows that satisfy both user experience and compliance requirements. Success here is about impact beyond your own code: improving how we work, making other engineers more productive, and building systems that our customers (other developers) actually want to use. This looks like: redesigning the transaction reconciliation service to handle 10x throughput before we hit FPS volume limits fixing the root cause of webhook delivery failures so we stop getting paged at 3am building a Bazel rule that cuts build times in half for the whole team writing an RFC that becomes the pattern we use for all event-driven services pairing with another engineer to help them reason through FoundationDB transaction semantics owning card issuing from initial RFC through to processing the first live transaction - making every architecture and implementation decision along the way. The technical decisions on your projects - you'll write the RFCs, choose the architecture, and decide when to extend existing systems versus rebuild them Delivery from customer problem to live feature - you'll work with PMs to shape what gets built, then own getting it into production Setting technical direction - your code reviews, implementation patterns, and architectural choices influence how the wider team builds software Production responsibility - the systems you build are yours to monitor, debug, and improve when issues arise You'll fit well here if you come from one of these backgrounds: Functional programming - you've shipped production Clojure, Elixir, Erlang, Haskell, Scala, or Scheme in a professional setting, or you've built substantial personal projects that demonstrate deep functional programming experience Fintech domain expertise - you've worked in payments, accounts, ledgers, or compliance where you've dealt with money movement, reconciliation, and regulatory requirements Beyond that, you'll need: Strong software fundamentals and distributed systems knowledge - you understand consistency models, idempotency, and the failure modes that actually matter in production Experience working in product-focused, collaborative teams - you've shaped what gets built alongside PMs and designers, not just implemented specs Comfort with startup pace and ambiguity - priorities shift, requirements evolve, and you adapt without needing perfect clarity upfront We are an early stage startup and we're working hard to expand our benefits package. We're planning to add to this list in the future. Remote-first flexibility: Work from anywhere in the UK Time off: 25 days’ holiday, bank holidays and a winter break (we shut down between Christmas and New Year) Share options: Own a part of what we’re building together Work from abroad: Up to 20 days a year Pension: Auto-enrolment into our Penfold scheme Insurance: Private medical with Bupa (including family cover) and life insurance with AIG Wellbeing: 1:1 coaching and therapy session available through Oliva Family leave: Enhanced parental leave with up to 6 months on full pay after two years’ service AI tools: Everyone has a Claude subscription on us and access to other premium tools Your setup: We’ll support you in creating a comfortable and effective WFH environment. As a bank, we’re committed to maintaining the highest standards of security. This means that the successful candidate will need to complete background screening, and our offer will be conditional upon satisfactory review of these checks. This would include verification of right to work, criminal record, credit history, social media and professional reference checks. We move as fast as possible, but it normally takes us about 2-3 weeks to get to know to each other. Step 1: An initial phone call with our Talent Team for us to tell you more about Griffin and learn about your recent experience. Step 2: A task based on what you’ll be doing on a day to day at Griffin. Step 3: Meet your manager to talk through your experience and how that relates to the requirements. Step 4: Meet with peers in your team for a more in-depth technical interview. Step 5: Culture and Founder interview: Learn more about this here. Are we your next move? Apply via the link below, if there's a match our Talent team will reach out to schedule an initial conversation and talk you through what happens next. We trust people to do great work wherever they are. We hire across the UK and most of our team works remotely full-time. We have a small London office in Moorgate for those who want it, and about a third of the company is close enough to use it occasionally, but there's no expectation to be there. What matters is the work, not where you do it. At Griffin, we’re looking for people who instinctively vibe with our values, behaviours and mission. You’re encouraged to apply, even if your experience doesn’t tick every box. Careers, like life, can take many twists and turns. Your technical expertise and path to where you are today will stand out. We're committed to creating a place where everyone belongs and we welcome diverse perspectives, backgrounds and people who are ready to build a global platform for programmable finance

CUSTOMER SUCCESS MANAGER Location: Remote, UK Employment Type: Full-Time Gross annual base salary: GBP- 55,000 – 71,500 (Additional variable compensation and benefits may apply. Total compensation is based on experience, skills, and location using objective, job-related criteria) Summary At OneStream we are redefining the future of finance with the goal of becoming the Operating System for Modern Finance. Our unified, cloud-based Corporate Performance Management (CPM) platform empowers organizations to optimize processes, make data-driven decisions, and achieve unparalleled operational excellence. As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding to sustained engagement, retention, and growth. In this role, the CSM will act as the primary advocate for your customers, understanding their unique business objectives and helping them realize maximum value from their OneStream investment. You will build deep relationships with key stakeholders, proactively address their needs, and deliver tailored solutions to drive customer satisfaction and success. The CSM will collaborate with the sales team to identify upselling and cross-selling opportunities, helping customers unlock the full value of OneStream’s capabilities. By fostering trust and delivering results, you’ll drive customer adoption and support their long-term goals. This role requires a customer-centric mindset, strong communication and problem-solving skills, and a proven ability to manage complex customer relationships. Prior experience in Customer Success, Account Management, or a related field is essential. This is a hybrid position. The successful candidate should be located within approximately one hour’s commuting distance of either our London office (postcode EC2V 5BT, nearest Tube station: Bank) or our Manchester office (postcode M2 3NN close to Manchester Central) to enable effective in-person collaboration with customers and customer-facing colleagues when required. Primary Duties and Responsibilities Managing your portfolio of customers • Partner with sales to complete a comprehensive sales transition process., • Operate as a business partner to your customer and their delivery team by knowing their strategy and plan., • Primary ownership and accountability for driving your customer’s adoption, expansion, satisfaction, and renewal., • Understand customer’s OneStream contractual agreements (Cloud/SaaS, Term, etc.), • Understand customer’s contractual agreements with their delivery team whether it is with a Partner or with OneStream Services (Scope, Timeline, staffing)., • Manage and execute the customer’s onboarding process., • Develop strong working relationships with your customers and their delivery team., • Establish and execute cadence-based “Business Review” meetings with your customer., • Identify and mitigate risks that threaten your customer’s satisfaction, growth, or renewal., • Align with Customer Success leadership on regional metrics., • Develop and grow your knowledge of OneStream’s Platform and MarketPlace Solutions and share that knowledge with customers., • Promote awareness of Regional OneStream Communities and customer educational events., • Keep management informed of progress and obstacles on your portfolio of customers. Customer Advocacy • Learn and understand what customers value in their partnership with OneStream., • Actively listen to customers and help them understand how they can get the most value from their investment in OneStream., • Champion your customer’s requests by collaborating with the Customer, their delivery team and various OneStream departments (Customer Support, Cloud, Technical SME’s, Product Mgmt. etc.)., • When necessary, be the respectful challenger to set and manage your customer’s expectations. Required Education and Experience • Professional Experience: Minimum of 5 years overall., • Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and engaging with senior decision-makers such as CFOs, CIOs, or CISOs., • Customer Outcome Management: Demonstrated ability to keep customers focused on achieving their desired business outcomes throughout their initiatives., • Relationship Management: Proven experience in building and managing strong customer relationships., • Finance Process Knowledge: Conceptual understanding of key finance processes Preferred Education and Experience • Education: Degree in Business, Accounting, Finance, Information Technology, or a related field., • Relationship Management: Proven experience in building and managing strong customer relationships., • Consulting Background: Experience in management consulting or technology consulting., • Corporate Performance Management (CPM): Hands-on experience as a Customer Success Manager or in a customer facing position., • CPM Software Expertise: Prior experience with one or more of the following: OneStream, Oracle EPM Suite (HFM, FCCS, PBCS, Planning, Essbase, FDM, etc.), SAP BPC (Outlooksoft), SAP BOFC (Cartesis),IBM Cognos, Anaplan Other CPM solutions Knowledge, Skills, and Abilities • A team player with a bias towards action., • Excellent interpersonal and communication skills., • Professional verbal and written communication skills., • Professional relationship building skills., • Strong ability to problem-solve in a collaborative environment., • Strong organizational and planning skills., • Highly self-motivated and directed., • Keen attention to detail., • Proven analytical, evaluative, and problem-solving abilities., • Exceptional customer service orientation., • Ability to operate in a demanding environment managing simultaneous priorities. Travel Travel Requirement: Must be willing and able to travel up to 50% (travel requirements will vary by customer). Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits, • Core value of customer success, • Variety of project work (not industry-specific), • Strong culture and camaraderie, • Multiple training opportunities All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-KT1 #LI-Remote

Description Location: UK Remote Salary: £36.5k - £46.5k per annum Department: Engineering Reports To: Engineering Manager Direct Reports: 0 Working pattern: Full time, 9am-5.30pm Kooth is on a mission to remove the barriers that prevent people from accessing the mental health support they need. As the UK’s longest-established digital mental health provider, we create welcoming, accessible spaces where young people can access personalised, effective support in a safe and anonymous way. Our early-intervention approach empowers young people aged 10–25 to build resilience, access timely support, and lead fulfilling lives. Today, Kooth’s products are available to over 18 million people across the UK and US, connecting them with qualified counsellors and a range of wellbeing resources when they need support. Our culture is grounded in our values — Alongside You, Flexible, Compassionate, Committed, and Safe — which guide how we support young people, collaborate as a team, and create solutions that meet communities where they are. You’ll be joining at an exciting time as we continue to grow our product-led strategy and expand access to digital mental health support through Soluna, our innovative behavioural health service for young people. About the Role This is a chance to apply your talents to the youth mental health crisis, and to grow as an engineer while you do it. As a Full-Stack Software Engineer I, despite being at the start of your engineering career, you'll be a meaningful contributor to your squad from the start: building features across the whole stack, learning alongside more senior colleagues, and making a real difference to Kooth's product and business goals. It's an exciting time to join: our new platform has been rebuilt from the ground up on modern tech, ready to support many more young people worldwide in 2027, with plenty of interesting problems still to solve together. What you’ll be doing • Designing and building RESTful Node APIs, React frontends and/or React Native mobile apps., • Regularly releasing working software, using trunk-based development, automated test suites, and infrastructure-as-code principles., • Incorporating requirements such as performance, resilience, observability, maintainability, security and accessibility., • Collaborating with other disciplines, building effective working relationships., • With your team, achieving a shared understanding of user needs, Kooth commercial and operational goals., • Deepening knowledge of industry trends and best practices in software engineering, continuous integration, application design & architecture through pair/mob programming and other knowledge sharing approaches., • Shadowing the out-of-hours on-call response rota. Requirements Key Skills • Enthusiasm for software engineering, across the whole stack, • A strong problem-solving attitude and willingness to contribute to technical decisions, • Some knowledge of Javascript or Typescript, and of database technologies such as PostgreSQL and experience in delivering a web or native mobile application, • A quality mindset, understanding what it means to ship maintainable, well-tested code., • Focus on pragmatic delivery, able to take ownership appropriately, • Understanding of the benefits of agile processes, data-informed development, and reliability, • Strong communication skills, builds great colleague relationships across disciplines Nice to have • Web or mobile application development experience using React or React Native, • Experience with rapid application development techniques such as trunk-based development, automated testing at all levels and infrastructure-as-code., • An awareness and curiosity about application design and architecture patterns, • Worked in a cloud native environment like GCP or AWS with Kubernetes Benefits • Generous Annual Leave: Enjoy 28 days of annual leave, in addition to public holidays., • Financial Security: Secure your financial future with our pension contributions., • Health and Well-being: Prioritize your health and well-being with our comprehensive AXA Health Insurance and access to an Employee Assistance Programme (EAP). The EAP offers 24/7 telephone mental health support and access to GP consultations, ensuring your mental and physical health are taken care of., • Life Assurance: Gain peace of mind knowing that you're covered with life assurance, providing up to four times your annual salary to your loved ones in the unfortunate event of your passing., • Flexible Working: Embrace the flexibility of hybrid/remote working, allowing you to create a work-life balance that suits your needs and maximizes your productivity., • Lifestyle Benefits: Participate in the Cycle to Work Scheme, promoting a healthy and eco-friendly lifestyle, and take advantage of our Incapacity Income Protection to safeguard your financial stability in case of unforeseen circumstances. At Kooth, we are committed to fostering an inclusive and diverse workplace that values and embraces the unique contributions of every individual. We believe in equal opportunities for all, regardless of race, colour, religion, gender, gender identity or expression, or sexual orientation. Our dedication to creating a fair and unbiased environment is reflected in all aspects of our recruitment, hiring, and employment practices. We strive to provide a work environment that is free from discrimination, where every employee is treated with respect and dignity. Request for Reasonable Adjustments: We are dedicated to providing reasonable adjustments to applicants and employees with disabilities or individuals who require accommodations to participate in the application process, interviews, or job-related tasks. If you require any reasonable adjustments to ensure your equal participation in our recruitment process, please inform our Human Resources team. Your openness will allow us to work together to provide appropriate accommodations and ensure a fair and accessible application and employment experience for everyone. Kooth plc is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment. This will include a DBS check.

â ̄ About CAIâ ̄ CAI Software builds digital work execution platforms and software solutions that help manufacturing businessesâ ̄operateâ ̄with greater clarity and control. Our people bring structure to complexity by replacing fragmented, paper-based processes with connected digital workflows that improve visibility, compliance, and decision-making in real industrial environments. With 45+ years of experience and a presence across 10+ countries, CAI combines deep industry understanding with practical technology.â ̄Our team consists ofâ ̄~800 employeesâ ̄worldwideâ ̄whoâ ̄work across 15 core industries and support 5,000+ customers, guided by sound judgment, long-term thinking, and outcomes that endure.â ̄â ̄ â ̄ CAI Business Units and the Markets We Serveâ ̄ CAI Software is organized into three business unitsâ ̄- Graphic Communications, Process Manufacturing, and Discrete Manufacturing – aligned to the markets we serve.â ̄This structure allows our teams to stay close to customer needs whileâ ̄operatingâ ̄with the scale and support of a global software company.â ̄â ̄ â ̄ â ̄ This role is part of ourâ ̄Graphic Communicationsâ ̄business unit, whichâ ̄serves the global print and Graphic Communications industry with ERP and production software designed for commercial printers, Graphic Communications manufacturers, promotional and transactional print providers, sign and display manufacturers, and in-plant print operations. Our solutions help customers manage complex production environments, improve operational visibility, and deliver high-quality products efficiently and profitably.â ̄â ̄ â ̄â ̄ CAI is looking for aâ ̄Project Manager to joinâ ̄our Graphic Communications Segment operations team.â ̄ This role is a remote role located in the UK but it would be highly desirable for the applicant to have French language skills. We are looking for someone who has experience in large-scale software implementations, has good project management experience and knows how to develop and organize a project plan from discovery to go-live.â ̄ Job Description: In this role, you will beâ ̄responsible for managing the implementation of Graphic Communications ERP solutions enabling our customers to achieve their business objectives and operational results.â ̄ This will include but not be limited to project management and delivery, stakeholder and customer relationship management, aligning with customer strategy, policy and procedures, product customizations and scope management, team leadership, financial management, partnering with the customer to advise and guide on change management issues and identifying Graphic Communications PMO process improvements. Main duties and Responsibilities: Project Management and Delivery - Development of project plans – including estimation of resource requirements (skills, software, hardware etc) and timeframes, scheduling, budgeting, dependency identification and management, and change management planning - Management of project delivery according to approved project plans, objectives, budgets and document progress - Stakeholder management – through active involvement and regular communication with key stakeholders - Project status reporting to key stakeholders including progress against milestones, issue and risk management details and budget versus actual costs - Management of project issues and risks – including: issue and risk identification, logging, assessment and treatment strategies - Management of project scope change through defined project change management processes - Alignment of projects to strategic and operational plans of the Customer - Conduct of Post Implementation Reviews to identify and implement process improvement for future projects - Completion and filing of project documentation Consultative Relationship Building - Active promotion and realization of the benefits and value associated with project delivery and professional service delivery in particular. - Earn the trust of key client executives and personnel through demonstrated expertise, high quality delivery, and candid insight - Actively seek opportunities to expand value to the client within current scope and through proposal of project extensions and additional projects Profitability Management - Managing chargeability of Graphic Communications services resources - Managing personal chargeability - Management of stakeholder expectations in line with delivery capability and priorities - Alignment of deliverables and business needs and requirements. Customer awareness of an agreement with scope and contract terms.â ̄ Obtaining signoff on completion of deliverables. - Managing invoicing process including proactively building client understanding of invoiced charges. Job Requirements: - Bachelor's degree or equivalent experience - Fluent in English and French. A good level of competence in any other European languages would be a plus - 8+ years including a combination of relevant industry experience and project management experience - Ability to manage customer expectations in accordance with work priorities - Strong inter-personal and relationship management skills - Effective verbal and written communication skills - High level of presentation/persuasive communication skills - Knowledge of Print industry would be a bonus

IT Operations & Security Lead Location: Remote. Collaborating with teams in the USA, Canada and Europe. Type: Full-time Salary: Up to £90k. We are open to negotiation as we recognise there are different situations, but this is our general guardrail. Every child deserves a better start toward the best possible future. The right educator in the right classroom at the right time can change a child’s chances and, at scale, a nation’s trajectory. Yet too much of our education system’s time, money, and talent are lost to inefficiency. At Zen Educate, we’re changing that through technology: helping schools save millions in tight times, helping educators find work that rewards their skills and fits their lives, and building a better-educated society that invests its best in every child. Hi, I’m Martin , Chief Technology Officer at Zen Educate, and I’m looking for someone to own Zen’s internal IT systems and security as we grow. You’ll report directly to me as part of our new Business Systems team, and you’ll be the first dedicated hire to replace what has so far been spread across several roles. I’ll lean on you to execute well and to show the way on modern IT and security practice, including automation, governance and AI adoption. Your north star is a clear, proportionate, defensible and scalable IT and security posture , for the company Zen is today and the one it’s growing into. That means fixing the problem in front of you, while making sure nobody has to fix it manually again tomorrow. So this probably isn’t the role for you if you solely enjoy clearing ticket queues or becoming very good at provisioning accounts by hand. It might be if your instinct is: why are we still doing this manually, and who do I need to work with to fix it? My ideal hire: has seen what great looks like and now wants to build their version of it from scratch; takes this headspace off my plate, while keeping me informed and involved on the decisions that matter; communicates confidently at every level of the business to get things done; treats every pound spent here as a pound not spent elsewhere on our mission: investing confidently where it matters, cutting what doesn’t, and making the return easy to see. Zen now has around 600 people across the UK and US (not counting the educators we place in schools), and our IT and security practices need to grow with us. Up to now, we’ve kept pace with that growth through good people, manual processes and a few well-kept spreadsheets. It’s worked well. But our growth has steepened recently (yay!), and the cracks and inefficiencies are starting to show. More people have joined and more software has been bought. We found two company accounts for the same tool, one with a single admin who didn't know they were an admin. Permissions have multiplied and devices are spread across locations. When someone leaves, we work through a long list of accounts to deactivate, with the nagging feeling we’ve missed one. None of these are particularly unusual on their own, and so far we’ve handled them case by case. But because the responsibility is spread across roles, nobody has the time to build the systems that would make these problems irrelevant, or even turn them into opportunities. That’s what we want you to solve as we scale. We want an internal environment where: our confidence in our posture is high, and justified ; people get the tools and access they need , quickly, with clear governance over what “need” means; we’re secure by default , not because someone remembered; “why do we have this?” and “is it still good value?” are easy to answer for any tool; audits get more boring each year because the evidence already exists. We want people at Zen to finish an IT or security request thinking “wow, that was easy”, and occasionally “I didn’t know we needed that, but I’m glad we have it”. This is a new role at Zen, so part of the job is defining what it looks like. These are the problems we already know you’ll be working on. We still grant access to several systems by hand when someone joins. You could improve the checklist. We’d rather you built the workflow that makes the checklist disappear. You’ll own internal identity and access: Google Workspace, SSO, MFA, groups, permissions and "least privilege" as a principle. Access should follow people as they join, move and leave, not depend on someone remembering to remove it. We use a lot of software. Some of it is essential. Some probably isn’t. Some have 80 licences and 37 active users. You’ll build the definitive view of our software and service estate (what we use, who owns it, who has access, what it costs, when it renews) and work with teams and vendors to improve how we buy, renew and retire tools. Policies are useful. Policies people understand and follow are far more useful. You’ll define and maintain our IT and security policies, then turn them into working processes, technical controls and training that sticks: access reviews, vulnerability management, external testing, incident processes and an easy way to report concerns. Customers increasingly want evidence that we take security seriously. You’ll make that evidence easy to provide: security questionnaires, audit evidence, Cyber Essentials and future certifications, risk management and governance. Certifications should follow real controls, not stand in for them. Rather than answering every questionnaire from scratch, you’ll build a reusable, increasingly self-service trust process. Where security meets privacy, you’ll work closely with our Legal and Data Protection advisors. Devices need to be secure, patched, encrypted and accounted for wherever people work, and not all of them are company-owned. You’ll set a proportionate approach to personal devices alongside endpoint management for our own fleet. Our People Team handles ordering and delivery; you’ll make sure every device is set up and provisioned securely, remotely, through to retirement. When a critical vulnerability lands, we want to know which devices are affected, what needs to happen, and that it actually happened within our 14-day patching window. Things will go wrong. A vendor has an incident. A device falls out of compliance. Someone finds access that shouldn’t exist. Your job isn’t to guarantee nothing happens. It’s to make sure we respond well: clear ownership, good communication, recorded decisions, and the underlying issue actually fixed. We already have an established incident process for our product; you’ll extend it to everything else. It covers corporate IT and security, not the platform we build as our product. Product and platform security sits with our Foundations Lead and Engineering. You’ll coordinate with them on company-wide initiatives such as least privilege, and may drive them as overall lead. The wider employee lifecycle sits with our People Team. You’ll own the systems, access and devices that support it, and help automate it where you can. Internal data architecture and bespoke data tooling sit with your peer in Business Systems. Different lens, often the same problems: you’ll work together a lot. Final budget decisions on tools and services sit with me and other senior leaders. You’ll provide the visibility and recommendations to make them well. Every place makes trade-offs based on what it values and where it is in its journey ⚖️. Here are some that might help you decide whether this is the right role for you. If we end up chatting, feel free to dig into any of them. Some are recent changes in our approach and may still be work in progress when you join. Build systems, not queues. We see IT as a systems problem, not an administration problem. If something happens repeatedly, challenge whether it still needs a person, whether the answer is scripting, APIs, workflow tools, AI, native platform automation or simply a better process. This is hands-on: you might discuss security posture with leadership in the morning and fix an access workflow in the afternoon. Either way, today’s fix should shrink tomorrow’s workload. Proven tools for the obvious, experimentation for the rest. Where a mature tool does the job well, use it rather than building our own. Where nothing does, we’d rather you tried something new, AI included, than accept friction simply because that’s how it’s always been done. Security that enables the business. We want stronger security without theatre or needless friction. That takes judgement: telling a meaningful risk from a theoretical one, and both from one we can reasonably accept. Sometimes the answer is to lock something down, sometimes a better process, sometimes to accept the risk and move on. Whatever it is, you’ll explain clearly what’s happening, why it matters and what happens next. Be visible and own the outcome. IT and security usually only get noticed when access breaks or someone is told no. We’d like you to change that: a recognisable, approachable go-to person who brings energy to the space, builds confidence in where we stand and follows problems through to the end. Choose your own career path. We care more about impact and learning than rigid competency grids. That gives more flexibility in what progression looks like, but means building an understanding of what we value from guiding principles and shared real-world examples. Your manager is a partner, not a supervisor. I won’t direct your every move. Expect me to help you think through hard problems, offer perspective and nudge you to grow, not to tell you what to do or check your work. You’ll need to own your progress and speak up when you need unblocking. Few titles, infinite levels. Across Technology we use Levels, not titles, to show growth in a role. Lead is the role; you grow within it by getting better at it, for example working faster, safer and more independently. Changing roles is possible too, but depends on business needs. Investment over reward. Level changes are tightly coupled to compensation changes, and are based on sustainably doing great work at your current level. We think it’s fairer to invest in what you do next than to reward you for doing the next level first for free. Market reality. Compensation is based on your competitiveness in your local hiring market (which isn’t just where you live). Nobody has found a great solution to global compensation, so we aim to be clear and equitable in how we do it. Solid, not flashy. We pay decently, but we won’t beat companies with deeper pockets (yet!). Think long term. If you need to prioritise immediate financial gain, this probably isn’t the right time to join us. Remote, but close to the business. This role is remote and serves teams across the UK and US, most of whom aren’t in Technology. Strong communication and async habits are key, and you’ll need to understand how frontline teams actually work, not just how their systems are configured. Impact and measurable outcomes, alongside shared learning. If your work moves the needle or teaches us something meaningful, that’s a win. If not, we’ll want to understand why. Balanced, sustainable work. Long hours aren’t a badge of honour; they’re a sign something isn’t working. We value a sustainable pace and healthy teams. Diversity is good in some ways and lacking in others. You might be the first of something here. That matters, and we’ll support you appropriately if you are. Maybe you were the second or third person in an IT, Corporate IT or Security Operations team while a company grew from a few hundred people to something much larger. You’ve seen what breaks, helped fix it, and now want to own the playbook. We care more about what you’ve actually improved than whether your CV lists every tool we use. We’d expect real hands-on depth in identity and access, endpoint management and automation, and a working grasp of the rest: SaaS governance, vendor and licence management, audits and certification, incident response and data protection. Beyond that, we’re hiring for principles over product knowledge. You should know more about security than I do, understand why controls work well enough to get to grips with any system yourself, and be business-minded enough to apply it in proportion to where Zen is today, knowing which risks actually matter for us. We want the process to be useful for both sides, not an obstacle course. There are three stages. 1. Recruiter chat. A conversation with our People Team about the environments you’ve worked in and the areas where you think your experience is most relevant to Zen., 2. Role deep dive with me. Your experience actually implementing change. We’re most interested in something you took from manual, messy or poorly defined to scalable so feel free to come with a prepared example to discuss. I'll also want to explore how you think about IT and security from a modern perspective (including what good looks like at Zen’s stage, and how you’d know we’re genuinely there), how you balance the tradeoff between progress and perfection, how you build confidence, and how we'll work together. Expect a conversation where I'll be as interested in the questions you ask as the answers you give., 3. Team session. You’ll present to the people you’d work with most closely, across Foundations, Business Systems, People and Finance. We’ll send you a short scenario in advance: someone joins Zen, moves team and leaves within a year. Walk us through how their access, tools and licences should follow them, and how you’d get us from where we are today to where we need to be. We don’t expect you to have all the answers. We do expect a point of view (and for you to ask lots of questions of the team to build the picture). If you read this and started thinking about everything you’d automate, improve or rebuild, we should talk. And if turning slightly messy internal systems into something secure, scalable and boringly reliable sounds genuinely satisfying, even better £70,000 - £90,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Description We’re looking for a Staff Software Engineer to help shape and build the shared engineering capabilities that underpin Our Future Health’s data platforms. This is an opportunity to combine hands-on software engineering with Staff level technical leadership , working on large-scale data systems and reusable tooling while helping multiple engineering teams solve complex problems effectively. Our Future Health is an ambitious collaboration between the public, charity and private sectors, designed to help people live healthier lives for longer through better prevention, earlier detection and improved treatment of diseases. We will speed up the discovery of new methods of early disease detection, and the evaluation of new diagnostic tools, to help identify and treat diseases early, when outcomes are usually better. With over 2.7M volunteers across the UK, we’re now the world’s biggest health research programme of its kind, and our volunteer group is also more diverse than other, similar health research programmes. Technology and data are central to our mission. Our systems power web sites, clinics across the UK, secure analytics and research systems, and pipelines that process highly sensitive health and genetic data, and we are continuing to grow our engineering capability to support this ambition. Our Data Product squads build and operate the technology that enables us to process and use large volumes of health and research data . As our engineering organisation evolves, we’re looking for a Staff Software Engineer who can help us build scalable, reusable engineering capabilities that can be shared across these teams . Essential Duties and Responsibilities Day to day work will vary depending on what your focus is at that time, but will include things like: • Guiding the technical decisions the team makes alongside the squad’s product manager and engineering manager (EM)., • Represent technology/architecture/engineering in cross-functional project teams throughout a project’s lifecycle (from ideation to implementation). Work within the team to identify optimal solutions for challenges, communicate them outwards to stakeholders and work with others to implement them., • Work with the Head of Data Engineering and your peer Staff/Lead Engineers to act as a guiding mind for the engineering/architecture in your business area. Identify areas for improvement and work with other leaders to implement., • Lead decision-making on critical technical strategy and implementations which affect your business area., • Identify opportunities for and then carry out specific pieces of high-impact hands-on work where it makes sense., • Work with partners and suppliers to integrate their systems with Our Future Health’s., • Support your colleagues with pairing, peer reviews, coaching, discussion, and other collaborative activities that help everyone reach high standards and result in the delivery of high-quality software products., • Participate in live operations support rotations that monitor live systems and quickly and effectively react to potential incidents and provide support to operations teams such as customer support. This could include being part of an out of hours on-call rotation., • Anticipate problems that could occur with pipelines and take action to prevent them. Identify and describe problems when they occur and be able to develop solutions that address them for the short and long term., • Keep abreast of best practice in software engineering across industry, research and Government, and identify opportunities to bring these into Our Future Health. Requirements We welcome applications from all who may not feel they match the full criteria, so if you have most of the below, we'd like to hear from you: Technical Skills • You have led the architectural design of systems., • Highly proficient in cloud engineering (preferably in Azure; AWS and GCP), • Demonstrable knowledge and experience in building solutions centred around moving and processing large amounts of data at pace and scale, using cloud-native technologies such as Kubernetes, Helm and Docker. Experience with storing, searching and filtering large scale data., • Highly proficient working with Infrastructure as Code (Terraform, Ansible), • Highly proficient in Python. Experience in orchestration tools like Dagster, Prefect and Airflow are advantageous., • Experience with Spark, Databricks, data lakes/lakehouses., • Knowledge of good data modelling and design patterns; in-depth knowledge of relational databases (e.g. PostgreSQL) and familiarity other types of data store (blob, document, graph)., • Highly proficient in modern, agile development practices like code review, TDD, CI/CD and pairing using tools like Git and GitHub., • Experience in operationally managing software components/service once live, including: observability best practises, logging best practises, error reporting, debugging and live incident management. Experience using tools such as Grafana, Prometheus, New Relic etc., • Experience of working with sensitive personal data., • Experience working with a health data (genetic data, clinical data, NHS data) is advantegeous. In particular, any knowledge and experience of FHIR and health data models (OMOP, PCORnet, i2b2, CDISC) would be advantageous. Competencies • Experience working in/with cross-functional teams consisting of engineers, product, UX and non-technical stakeholders., • Proven ability to communicate with stakeholders and audiences at different levels., • Understanding of the importance of operational, security and legal factors when designing solutions, with the ability to articulate trade-offs and make informed decisions around design and technology choices., • Experience working in small, growing organisations with a high degree of ambiguity, where flexibility is valued., • Strong understanding of software quality principles and practices., • Experience in mentoring and coaching less experienced engineers., • Comfortable in facilitating technical discussions, encouraging collaboration and providing direction. Why join us? You’ll be joining at an interesting point in the evolution of our Data Engineering organisation . We’re looking at how shared tooling and engineering capabilities should work across our Data Product squads, which means there’s an opportunity to influence how we design and build these systems rather than simply inheriting an established model . You’ll work on genuinely challenging engineering problems involving large volumes of sensitive health data , while collaborating with engineers, data specialists and architects across the organisation. The role combines hands-on engineering with Staff level influence , helping teams make good technical decisions, developing other engineers and improving how we build software across the wider area. We’re looking for someone pragmatic, collaborative and comfortable working through ambiguity . You’ll have strong technical opinions, but know when to adapt them; you’ll care about engineering quality without over-engineering solutions; and you’ll be comfortable influencing people without relying on authority . Healthcare experience isn’t essential, but an interest in our mission is. It’s an opportunity to apply your engineering experience to technology that ultimately supports health research at an unprecedented scale . Hiring process We feel hiring should be transparent and give you a real sense for what Our Future Health is like. Here's what you can expect: • Initial chat with our Talent team (30 min) to get to know each other, discuss the role, and answer any questions you have., • 1st interview with our Head of Data Engineering (30 min) - this is an opportunity to learn more about each other and align on role expectations., • Technical interview with 2-3 members from our engineering team (60 min). This will include a short task you’ll need to prepare in advance of the interview and is designed to get a sense for how you'd approach the real-world responsibilities of this role., • Final stage competency interview (60 min) with a small cross-functional panel of your potential new colleagues. This will focus on how you collaborate, work with stakeholders, and navigate ambiguity and challenges in real-world projects. Benefits • Competitive base salary from £105,000 per annum, • Generous Pension Scheme – We invest in your future with employer contributions of up to 12%, • 30 Days Holiday pro rata + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you, • Enhanced Parental Leave – Supporting you during life’s biggest moments, • Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice, • Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice, • EV Scheme – Save up to 40% on a brand new electric vehicle all-inclusive package through salary sacrifice, • £1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board!, • Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family, • A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements You may work remotely from anywhere within the UK, with occasional travel to London. We recommend you apply as soon as possible as occasionally due to high volumes of applications, we need to close our postings early. At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you do require any reasonable adjustments, please email us at talent@ourfuturehealth.org.uk

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry , committed to making a positive impact on its customers, employees, and communities. As a Senior Consultant in our European Professional Services team, you will partner with top global pharma organisations to solve critical business challenges. By implementing Veeva’s Commercial Cloud products (PromoMats/DAM, and Medical), you will deliver cutting-edge, AI-powered solutions that drive the life sciences industry toward more connected, data-driven customer relationships. You’ll lead business process due diligence, design and implement robust and scalable solutions, and drive successful projects, through a variety of roles including Project Manager, Lead Solution Architect and PO/Business Analyst. What makes us different: • Autonomy and high trust and ownership culture: passion and effort directly lead to opportunities and real ownership from the start, • Collaboration without competition: peers root for each other’s success, leadership is entirely accessible, and we tackle complex problems with a strict "no-ego" approach., • Meaningful Industry Impact: know your work makes a difference, by helping life sciences companies operate more efficiently and effectively The ability to travel domestically and abroad is required (VISA not being handled by Veeva). The ideal candidate will be fluent in English and ideally one of the following languages: French, German, Italian, or Spanish. The role is ideally based in the area of a Veeva office (Barcelona, London, Paris, Frankfurt, Berlin), but other EU locations will be considered. • Own delivery for implementation projects in project manager, functional analyst, solution architect, and stream lead roles, • Collaborate with business and technical stakeholders to drive the optimization and harmonization of business processes, and translate them into actionable and scalable solutions, • Build and maintain trusted advisor relationships with customer stakeholders across enterprise and smb organizations, • Provide technical leadership and mentorship to internal teams and implementation partners, • Contribute to internal initiatives to continuously improve service quality and delivery frameworks, • 5+ years of experience in technology implementation projects in one of the following roles: Project Manager, Functional Analyst, Solution Architect, • Hands-on experience and confidence with Veeva PromoMats, Veeva Vault Platform, or Salesforce.com Platform, • Experience working with a Pharmaceutical, Consumer Health or Medical Device organization, • Strong consulting background with proven ability to architect, drive best practices, and manage stakeholder relationships, • Strong and effective communication and presentation skills, • Ability to work independently in a fully remote environment across multiple assignments, • Able to travel approximately 20%, • Fluent in English (written and spoken), • Implementation of regulated content management systems such as Veeva Vault, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, CARA, Vodori, etc., • Experience working with a DAM tool such as Aprimo, Adobe, Bynder, Box, etc., • An understanding of Claims, DAM (Digital Asset Management), Modular Content, MLR review, and European regulatory requirements (e.g., ABPI, ANSM, AIFA), • Understanding of life sciences compliance and computer systems validation requirements (e.g. GxP, GcP), • Project management certification (e.g. PRINCE2, PMP), • Veeva certification, • Experience with product pre-sales, solution consulting, or engagement management We value your time and believe in a transparent hiring process. Here is the process you can expect. • Follow the application process and submit your resume., • Within 3 days, you will receive a link to a personality assessment administered by a third party., • Once you complete the assessment, our team will review your full application package and follow up via email with our decision., • If moving to the interview stage, the process is as follows:, • A conversation with the hiring manager, • A practical case exercise, • A final conversation with our group's Senior Leader., • Once all interviews are complete, the manager will be in touch with a final decision. #RemoteUK #LI-MidSenior Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected] .

Description Overview of the role Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a new Senior Project Manager to support one of our key local government partners to support the delivery of strategic transformation projects across infrastructure, business systems, data, insight and AI, helping to drive innovation, digital change and improved outcomes across the organisation. What will you be doing? • Support the delivery of a diverse portfolio of transformation projects, spanning infrastructure, business systems, data, insight and emerging AI initiatives., • Contribute to the development and implementation of the organisation's Data, Insight and AI programme as it evolves., • Work across multiple projects and workstreams, adapting to changing programme priorities and organisational needs., • Collaborate with stakeholders, technical teams and service areas to deliver successful transformation outcomes., • Support the planning, coordination and delivery of projects, ensuring objectives, timescales and benefits are achieved., • Help drive innovation, continuous improvement and digital transformation across the organisation., • Build strong relationships with project teams and business stakeholders to support effective change and adoption. Why should you apply? At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on. We're proud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. When you join Phoenix, you can expect: • A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback., • Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas., • A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens., • A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are., • Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities., • Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our _ to get a real sense of who we are. What are we looking for? A PRINCE2-certified ICT Project Manager with extensive experience delivering complex technology and infrastructure projects, leading stakeholders and teams, managing budgets, risks and procurement activities, and driving successful business change within large, complex organisations. Key Skills & Experience: • PRINCE2 Practitioner certification., • Experience managing complex ICT or technology projects within local government., • Strong stakeholder management and communication skills., • Experience leading project teams and suppliers., • Excellent planning, risk and budget management skills., • Strong problem-solving and decision-making ability., • Ability to deliver projects in a complex organisational environment., • Customer-focused with a continuous improvement mindset. Practical stuff Where is the role based? Primary location is our HQ in Pocklington (YO42) but this role can be remote with occasional visits to the HQ and to customers How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. What are the benefits? You can read about the benefits on offer _ Important BPSS Check As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a _ check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check Have you made it this far? If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be.

Description Overview of the role Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a new Senior Project Manager to support one of our key local government partners to deliver across the Infrastructure element of a transformation programme. What will you be doing? • Lead the delivery of a portfolio of complex infrastructure projects, ensuring successful outcomes for customers and stakeholders., • Manage major technology transformation initiatives, including cloud migration, Windows 11 deployment, network infrastructure upgrades, data centre transformation, SharePoint migration and secure remote access solutions., • Define project scope, objectives, deliverables and success measures, ensuring projects are aligned to organisational priorities., • Develop and maintain detailed project plans, managing resources, risks, dependencies, budgets and timescales throughout the project lifecycle., • Build strong relationships with customers, sponsors, suppliers and technical teams to ensure effective project delivery., • Identify, assess and mitigate project risks and issues, leading the resolution of complex challenges and barriers., • Support the procurement and implementation of new and replacement ICT systems, working closely with procurement, legal and service management teams., • Lead business change activities, supporting teams through the transition from current to future ways of working and ensuring benefits are realised., • Research emerging technologies, industry best practice and innovative solutions to inform project delivery and continuous improvement., • Produce high-quality reports, presentations and project documentation, ensuring lessons learned and key insights are captured and shared. Why should you apply? At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on. We're proud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. When you join Phoenix, you can expect: • A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback., • Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas., • A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens., • A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are., • Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities., • Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our _ to get a real sense of who we are. What are we looking for? A PRINCE2-certified ICT Project Manager with extensive experience delivering complex technology and infrastructure projects, leading stakeholders and teams, managing budgets, risks and procurement activities, and driving successful business change within large, complex organisations. Key Skills & Experience: • PRINCE2 Practitioner certification., • Experience managing complex ICT or technology projects within local government., • Strong stakeholder management and communication skills., • Experience leading project teams and suppliers., • Excellent planning, risk and budget management skills., • Strong problem-solving and decision-making ability., • Ability to deliver projects in a complex organisational environment., • Customer-focused with a continuous improvement mindset. Practical stuff Where is the role based? Primary location is our HQ in Pocklington (YO42) but this role can be remote with occasional visits to the HQ and to customers How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. What are the benefits? You can read about the benefits on offer _ Important BPSS Check As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a _ check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check Have you made it this far? If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be.

Technical Project Manager About iProov iProov provides science-based biometric solutions that enable the world's most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Special Projects Location: WeWork Waterloo (Hybrid) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options + UK iProov Benefits We are seeking a Technical Project Manager to join our Special Projects team, dedicated to experimental, first-of-a-kind innovation initiatives and Proof of Concepts. In this role, you will take full ownership of the delivery lifecycle for unique projects, from initial scoping through to successful POC and potential handover to the Product Team. You will adopt a highly proactive, hands-on approach to meet the dynamic needs of our innovation trials, managing intricate technical dependencies and collaborating closely with our software development and science teams. Your focus will be on prioritising workloads and managing deliverables to ensure these projects are delivered on time whilst minimising the impact on the BAU teams. How you can make an impact - Scope and drive delivery for experimental, first-of-a-kind innovation projects and Proof of Concepts. - Provide hands-on prototyping support, including some software development moving beyond traditional project management to assist with technical implementation. - Manage complex technical dependencies and logistics to enable rapid iteration during innovation trials. - Collaborate closely with development and science teams to translate technical requirements into functional, trial-ready implementations. - Deliver technical workstreams within large-scale projects as part of wider project teams. What we would like to see from you - Proven project management experience managing technical projects from concept to delivery. - Familiarity with software engineering and AI tools for rapid software prototyping. - Ability to manage full project lifecycles, from initial concepts to trials and POCs. - Aptitude for "thinking outside the box" to solve unusual technical and logistical challenges in customer-facing trials. - Excellent stakeholder management, with the ability to build trust with senior leaders and engineers. - Strong written communication skills, including the ability to produce crisp status reports and clear escalations. Nice to haves - Experience in identity & access management (IAM), workforce authentication, or fraud prevention - Familiarity with enterprise security/compliance contexts (SOC 2, ISO 27001) - PMP, PRINCE2, agile or equivalent certification Benefits - 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service) - Growth Shares allocated after passing probation (6 months of service) - Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme - Nursery Sacrifice Scheme - Work Overseas Perk - Work globally for up to 2 weeks - Life Assurance - SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family - Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist - Award winning L&D platform with personal allocated training budgets - Enhanced paid family leave - Pension - 5% employee, 3% employer - Flexible hybrid working environment - Free Barista Coffee/Tea, biscuits with fruit in the WeWork office - Free access to WeWork discounts and free online well-being sessions - Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: - Private Health cover including Dental, Optical, and Audiology - 50% off monthly gym memberships - Apple watches significantly discounted based member vitality status - Half price trainers with Runners Need - Weekly rewards – Free coffee with Café Nero - Monthly rewards – Free Cinema ticket - Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status - Amazon prime free months based on activity - Up to 25% cashback at Waitrose when buying healthy foods - 75% off stays at Champneys Health Spas - Allen Carr's £299 no smoking programme for free - Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace - Discounts on Weight Watchers - 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We're a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We're committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to careers@iproov.com

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: We're looking for a Revenue Operations Manager to help enable our commercial team through a period of significant change combined with fantastic growth: embedding AI into how we plan, sell and retain, while raising the efficiency bar set by our leadership and investors. Reporting to the Chief Revenue Officer, you will be responsible for ensuring that Ripjar builds, enables and governs best-in-class revenue processes across marketing, sales and customer success. You will own the operational systems that turn our growth strategy into measurable execution: the data, technology, processes, disciplines, and increasingly the AI agents that work alongside our commercial team. This is a senior, high-visibility individual contributor role, partnering directly with the executive team and acting as the: bridge between commercial leadership and the board's view of revenue performance. Key responsibilities : Revenue planning: Own the annual planning cycle end-to-end, including capacity, territories, quotas and compensation, and align this with the wider commercial plan across Marketing and Customer Success. AI orchestration and commercial transformation: Lead the design, deployment and governance of AI workflows and agents across the commercial team and within RevOps's own operations. Run a continuous cycle of evaluating, piloting, scaling and retiring tools, and prove the business impact of each. Change management: Lead the change programme that lands new processes, tools and AI workflows across the commercial team, including communication, training, adoption metrics and reinforcement. Data, systems and tech stack: Own the commercial data model, governance and quality standards that make our reporting trustworthy and our AI agents reliable. Own the wider commercial tech stack: Salesforce and the surrounding tools: including selection, negotiation, implementation and supplier management. Process discipline and cadence: Define, run and lead the operating cadences that hold the commercial team to account: pipeline reviews, forecasting, win/loss reviews and QBRs. Monitor process compliance, surface non-adherence and bottlenecks to leadership, and maintain standards when under pressure. Performance, KPIs and forecast accuracy: Define and instrument the commercial KPIs that matter to leadership and the board, including pipeline efficiency, CAC payback, NRR, gross retention and forecast accuracy. Drive measurable improvements against benchmarks. Pricing: Own pricing frameworks, deal desk and discount governance, ensuring consistent application across deals and protecting commercial margin. Enablement and SKOs: Develop and maintain the Sales Playbook, and support the planning and delivery of company kick-off and enablement events. Reporting and board-level storytelling: Deliver the monthly, quarterly and board-level reporting cadence, producing the data narratives that arm leadership with credible, defensible stories to take to the board. Requirements What we're looking for : - Demonstrated experience leading commercial transformation in an enterprise software scale-up, including at least one full annual planning cycle owned end-to-end. - A track record of designing, deploying and measuring AI workflows in a commercial setting, both for the commercial team and within RevOps itself, including data preparation, governance and driving adoption. - Proven experience leading change management across a commercial team, with the ability to translate complex process and technology change into clear, actionable messaging for different audiences. - A strong grounding in modern commercial KPIs and benchmarking, including pipeline efficiency, CAC payback, NRR, gross retention, magic number and forecast accuracy. - Strong presentation and data-storytelling skills, with an instinct for the narratives leadership needs to take to the board each quarter: and the discipline to back them with credible numbers. - A good working knowledge of sales compensation design and practices. - The confidence and commitment to hold the commercial team to account on process discipline: comfortable challenging senior peers and raising difficult issues with confidence when standards slip. - Excellent interpersonal skills, with the ability to build credible relationships across all levels and functions, including the executive team. - A proven ability to prioritise effectively, delegate admin work and manage agencies, so that the role stays focused on strategic impact rather than getting pulled into operational firefighting. - Comfort managing multiple demands and adapting to shifting priorities, ambiguity and rapid change. Tools, Technology and Methodologies - Fluency with at least one sales methodology, such as MEDDIC, Sandler or Miller Heiman, alongside familiarity with signal-based and ABM-driven GTM motions. - Expert knowledge of Salesforce (certification desirable), with hands-on experience of the wider AI-native commercial stack (for example Clari, Gong, Outreach, Clay or equivalent). - Strong analytical skills, with confidence in SQL, BI tooling (Tableau, Looker or similar) and financial and revenue modelling. Advanced Excel is assumed. Benefits Why we think you'll enjoy it here: - Competitive base salary per year DOE - Fully remote working - 25 days annual leave + your birthday off, rising to 30 days after 5 years of service - Full Christmas shutdown - 35 hour working week - Flexible working hours - Life assurance - Company Share Scheme - Private Family Healthcare - Employee Assistance Programme - Company contributions to your pension - Enhanced maternity/paternity pay - The latest tech including a top of the range MacBook Pro - Offices equipped with well-stocked pantries with food, snacks and drinks when in the office

Due to busy demands, our well known Nationwide Distribution client is looking for Class 1 Drivers for Trunking at their busy Depot, with immediate start Afternoon and nights Weekends available. Subsidized canteen available on site. Working 9 to 14 hour shifts - Minimum 8 hrs guaranteed per shift. You will need to have held a C+E licence for a minimum of 12 months (for insurance purposes), with at least 3 continuous months worth of recent work showing on your Digi Card - NO INFRINGEMENTS! Overall objective: To assist with the smooth running of deliveries from depot to hub. Main duties/responsibilities: ·To complete collection and delivery of goods whilst following company procedures (NO HAND BALLING) - NO MULTI DROP ·Ensure goods are safely secured and paperwork is in order ·Follow company security procedures ·Keep vehicle clean at all times ·Undertake additional duties, or assist other members of staff, as may be reasonably requested by your Manager or the Directors Knowledge/understanding required: ·Full UK ( C+E ) driving license required. ·Smart appearance. ·Good Knowledge of the English language CPC, digital tachocard IT knowledge/understanding required ·The ability to apply knowledge and understanding to the Job ·The ability to communicate effectively with the client and other members of staff in the operations and warehouse departments Attractive pay rates. Mon-Fri £18.15ph Mon-Fri O/T (After 8 hours)£25.25ph Sat £23.52ph Sat O/T (After 8 hours) £25.25ph Sun £26.25ph Holiday paid on top weekly - All rates increase after 12 weeks of service. TPBN1_UKTJ

eXPD8 are excited to be recruiting for a Merchandising Team Leader based in the New Malden area. You will look after the NR postcode area. Weekly hours : Minimum 30 hours per week. Availability: Monday to Friday, with occasional weekend work required to meet business coverage needs. Team supervision: £13.50 per hour, approximately 18 hours per week. Client merchandising : £12.71 per hour, approximately 12+ hours per week. The Merchandising Team Leader is responsible for delivering operational plans across a defined district. This role leads day-to-day execution, supports Display Representatives, and ensures client activity is completed safely, consistently and to the required standard. The role provides visible leadership, coaching and support to field-based colleagues, while helping the Regional Field Manager maintain strong performance, clear communication and reliable delivery What you will do Lead day-to-day district activity so client work is completed safely, on time and to the right standard. Plan schedules and allocate field resource using Wixxy and other tools. Support, coach and communicate with Display Representatives so they are confident and effective in role. Help with recruitment, including interviews, induction, training and onboarding, identifying any gaps or support needed. Monitor delivery, resolve issues early and escalate risks where needed. Build strong working relationships with Client Services, central teams and the Regional Field Manager. Keep plans, records and administration accurate and up to date. Support new initiatives and suggest practical improvements to ways of working. What You will need Strong planning, organisation and time management skills. Ability to lead, motivate and coach field-based colleagues. Clear and confident communication skills. Strong relationship-building skills with internal and external partners. Retail, merchandising or customer service experience. Confident using mobile and desktop systems for scheduling, reporting and communication. Full driving licence and access to a vehicle. eXPD8 is proud to be ranked as the top field marketing employer in the Financial Times' UK Best Employers 2025 & 2026 list, celebrating our commitment to a supportive and empowering workplace! We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers. People are our business, so we work hard to ensure they are supported, rewarded, and valued. If you're looking for a role where you're trusted to run your own patch, and supported to grow, this is it. Based in or around Sprowston and ready for your next role? Apply today! TPBN1_UKTJ

Flame Health Optometry have been instructed to recruit an Optical Advisor for an independent, family-run practice in Norwich. The role offers a salary from 28k, with bonus schemes available throughout the year, and would suit someone seeking a personalised practice environment with a loyal mixture of NHS and private patients. The position is ideally full time, although part-time applications will be considered. Saturday availability each week is required, with no late-night working. Working within a two-testing-room practice alongside one clinician and an existing Dispensing Optician Manager, you will support patients with their optical needs and contribute to the delivery of friendly, individualised care. The patient base includes long-standing NHS and private patients, creating a varied workload and an opportunity to build trusted relationships. The practice provides comprehensive eye examinations, contact lens fittings, OCT and Ortho-K services, alongside wider vision care for patients of all ages. Bonus schemes operate throughout the year, and the successful candidate can expect a role with responsibility across dispensing and optical advising, depending on their experience and qualification. Our client is a family-run, independent optometry practice serving the Norwich community. The practice focuses on friendly, personalised eye care and has an experienced clinical team committed to understanding individual vision requirements. With two testing rooms, one clinician in store and a loyal mixed NHS and private patient base, the practice offers a close-knit setting rather than a large corporate environment. Its services include eye examinations, contact lens fittings, OCT and Ortho-K, supporting a broad range of patient needs. Applications are welcomed from Dispensing Opticians and Optical Advisors. A candidate with optical dispensing experience and the ability to provide considerate, patient-focused service will be well suited to the position. Dispensing Optician qualification or registration is relevant where applicable to the candidate’s background. You should be comfortable working with a mixed NHS and private patient base, contributing positively within a small practice team and building lasting relationships with patients. Saturday availability each week is essential. Full-time applicants are preferred, although part-time working can be considered. This role would suit an experienced Optical Advisor or Dispensing Optician who values personal service and wants to work in an independent practice with a loyal patient community. It may appeal to someone seeking greater flexibility, a stable Saturday commitment and a role where their contribution is visible within a small team. The practice is based in Norwich, Norfolk, with public and car park facilities close by. The location provides convenient access to the city and its established local community. #J-18808-Ljbffr

Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Smart casual The Solutions Co-Ordinator plays a pivotal role in supporting the day-to-day operations of the Sales and Marketing functions. This role is central to ensuring that customer needs are met, opportunities are followed up effectively, and internal processes can operate smoothly. By providing essential administrative and operational support, the Solutions Co-Ordinator will contribute directly to the overall high standards of the customer experience and the success of the Solutions Team. • Provide administrative support to Solutions and Marketing Team, • Assist with the creation, tracking, and follow-up of sales opportunities and proposals, • Maintain regular communication with customers to ensure satisfaction and engagement, • Identify opportunities to cross-sell or upsell additional services, • Assist in planning and supporting account plans, • Ensure customer orders and service cases are complete and accurate before handover, • Liaise with internal departments to coordinate service delivery and resolve queries, • Support the onboarding of new customers, ensuring a smooth and professional experience, • Help maintain internal documentation, CRM, knowledge bases, and process guides, • Co-ordinate the scheduling of internal / external meetings, including assistance with agendas and follow-ups, • Participate in training and development activities to build product and process knowledge, • Strong organisational and time‑management skills, • High accuracy and attention to detail, • Ability to prioritise and manage multiple tasks simultaneously, • Proactive approach to problem‑solving, • Strong interpersonal skills and confidence interacting across teams, • Competent in producing reports, presentations, and structured documentation, • Relationship‑building and customer service skills, • Ability to work under pressure and meet deadlines, • Process‑driven mindset with ability to follow structured workflows, • Understanding of end‑to‑end sales processes and sales cycles, • Familiarity with CRM systems and pipeline management, • Knowledge of quoting, proposal creation, and contract processes, • Basic awareness of marketing–sales alignment (lead management, campaigns, events), • (Desirable) Knowledge of IT / Managed Services environments ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you. 🚀 First interview: Video call over MS Teams with the Hiring Manager. 🤝🏻 Final interview: Site based meeting with the Hiring Manager + Team Member Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. To be considered for this position, you must have full rights to work in the UK. Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team! #J-18808-Ljbffr

Department: Digital Experience - Social Media Management Employment Type: Full Time Location: Norwich About Us Gravity Global is the world’s most awarded marketing consultancy specialising in brands operating in complex markets. Led by strategy, innovation, technology, data, and creativity, we create brand-and-demand marketing programmes that drive transformational growth for our clients. With 14 wholly owned offices across the US, Europe and APAC, and our Global Talent Hubs in emerging markets, you can build a truly global career in a rapidly scaling organisation that’s shaping the future of marketing. At Gravity Global, we believe our people are our greatest strength. We’re a collective of creative thinkers, strategic storytellers, and data-driven innovators united by one mission – to deliver exceptional work that makes an impact. We’re growing fast – across continents and disciplines – and we’re looking for passionate individuals who want to make a difference: for our clients, our teams, and the world around us. We are looking for a Social Media Manager to manage the day-to-day delivery of social media campaigns, ensuring consistent, highquality execution across multiple client accounts. The Social Media Manager is responsible for planning, publishing, monitoring, and optimising content across platforms, helping to deliver measurable outcomes that align with client objectives and Gravity Global’s social strategy. This role balances creative thinking, data-driven decision-making, and operational precision. It requires hands‑on platform expertise, strong communication skills, and a proactive approach to collaboration with internal teams and clients. The role also requires awareness of global trends and the ability to adapt content for diverse international markets. • Plan, schedule, and execute content across social channels in line with client goals and campaign strategies., • Work with Senior Managers and the Social Media Lead to translate strategies into actionable plans and content calendars., • Maintain an up-to-date understanding of client tone, audience, and market trends., • Ensure all output is on-brand, on-message, and optimised for platform bes practices., • Support influencer partnerships, community management, and audience engagement activity as required., • Track campaign performance using analytics and social listening tools., • Produce clear, accurate reports with insights and recommendations for optimisation., • Monitor conversations and engagement, responding in accordance with client community management guidelines., • Identify and elevate risks or opportunities promptly to senior team members., • Build and maintain strong working relationships with client contacts., • Attend client meetings and present updates or performance insights as needed., • Collaborate closely with Creative, Paid Media, Analytics, and Client Services teams to ensure cohesive campaign delivery., • Contribute ideas and feedback to help clients improve performance and achieve business objectives., • Provide strategic input and actionable recommendations to enhance client outcomes and strengthen campaign performance., • Partner with designers, copywriters, and the creative team to brief and review social-first content., • Apply a data-led approach to content recommendations and channel strategies., • Ensure all content meets Gravity Global’s standards of quality, accuracy, and compliance., • Participate in creative brainstorms and contribute fresh, innovative ideas., • Stay informed on emerging social trends, formats, and technologies., • Suggest new ways to improve efficiency, content performance, and workflow., • Support testing of new tools, features, and automation initiatives within the social practice., • Proactively identify emerging social media trends, tools, and formats to keep clients at the forefront of digital innovation., • Ensure adherence to company policies and processes, including project tracking and time management., • Support new business pitches, case study creation, and internal marketing initiatives when required., • Promote a collaborative, inclusive, and positive team culture. You will have; • 4–6 years’ experience in social media management or digital marketing., • Proven track record in managing content delivery and community engagement for brands., • Experience working with analytics, scheduling, and listening tools., • Exposure to client communication and campaign reporting., • Demonstrated experience collaborating with cross-functional teams, including Creative, Operations, Analytics, and Client Services., • Excellent organisational and time‑management skills., • Strong copywriting, proofreading, and attention to detail., • Comfortable analysing data and turning insights into recommendations., • Effective communicator across teams and levels., • Creative and adaptable, with an understanding of visual and written brand expression., • Strong understanding of social media trends, content formats, and algorithmic impact on performance., • Accountable, reliable, and proactive in managing workload and deadlines., • Collaborative and team‑oriented, with a problem‑solving mindset., • Curious and eager to learn, with awareness of evolving social and digital trends., • Calm under pressure and capable of managing multiple tasks simultaneously., • Experience in paid social or influencer activation., • Familiarity with automation, AI, or performance optimisation tools., • Basic design or editing capability using tools such as Canva or Adobe Creative Cloud. While specific benefits may vary by region due to cultural norms, all team members at Gravity Global can expect a supportive, inclusive, and rewarding environment designed to help you do your best work and grow your career. Key aspects of being part of the Gravity Global community: • Competitive Reward & Pay – we recognise and value your contribution with fair and competitive rewards aligned to local market practices, designed to celebrate excellence and support long‑term success., • Career Growth & Development – we believe development is ongoing, not annual. Through our Continuous Performance Management (CPM) process, which includes regular feedback and coaching, we help you refine your skills, celebrate your achievements, and plan for future success enabling you to reach your full potential., • Collaboration – be part of a cross‑functional, global team that values sharing insights, ideas, and best practices to drive collective success., • Professional Development – we invest in you through ongoing training and learning programmes designed to expand your expertise and confidence., • Work‑Life Balance – while we expect dedication to client success, we also value your wellbeing, offering flexible working arrangements and plentiful paid time off., • Community & Recognition – we celebrate our people through social and team‑building events, recognise length of service and life milestones, and appreciate individual contributions through our Gravity Gratitude ‘kudos’ recognition programme., • Family Support – we understand family matters and our people benefit from family‑friendly policies such as parental leave, and access to wellbeing resources to help you balance work and family life., • Purpose & Belonging – we are committed to Environmental, Social and Governance (ESG) principles, fostering a workplace where positive impact matters. Our people are encouraged to get involved in employee resource groups that champion wellbeing, sustainability and culture. At Gravity Global, we believe in recognising every team member’s contribution. Your total rewards package – including salary and benefits – will align with country specific labor laws and our company policies. We’ll walk you through all the details during the offer stage. Gravity Global is an equal opportunities employer and we do not discriminate on the basis of sex, race, religion, age, sexuality, disability and other protected status as required by applicable law. If your experience doesn't align perfectly with the job criteria, but you meet some of the criteria and are excited about the role and Gravity, please don't be put off applying! We would encourage you to apply for the role as you may be just the right person for this role or other roles. #J-18808-Ljbffr

We are looking for an experienced Information Systems Project Manager to join our IS team and lead the successful delivery of multiple technology and business change projects. This is a hands-on project management role, ideal for someone who can plan, coordinate and drive projects forward while keeping stakeholders, suppliers and internal teams aligned. You will manage end-to-end project delivery across scope, timescales, budgets, risks, resources and communication. Working closely with the IS Programme Manager, IS Director, senior stakeholders and third-party vendors, you will make sure projects are delivered on time, within budget and to agreed standards. • Lead IT and Information Systems projects from planning through to delivery., • Define project scope, objectives, requirements, milestones and success measures., • Manage project plans, budgets, schedules, risks, issues and resources., • Coordinate internal teams, stakeholders, suppliers and third-party vendors., • Produce clear project documentation, reports, process maps and progress updates., • Communicate project status, risks and dependencies to senior stakeholders., • Strong project planning, stakeholder management, supplier management and risk management skills., • Proven skills as an IT Project Manager, IS Project Manager, Technology Project Manager or Business Systems Project Manager., • Strong project planning, stakeholder management, supplier management and risk management skills., • Experience delivering projects on time and within budget in a fast-paced environment., • Excellent communication, organisation and multitasking skills., • Strong working knowledge of Microsoft Office and Microsoft Project., • Project management qualification such as PRINCE2 Practitioner, PMP or equivalent would be advantageous., • Competitive Salary Package, • 31 days Holiday (inclusive of bank holidays), increasing to 33 days after 2 years service, plus your birthday off, • Salary sacrifice benefits - enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions, • Generous Employee Product Purchase Discount Scheme, • Pension - with up to 4 x salary & income protection, with the option to potentially save on tax and National Insurance via our salary sacrifice arrangement, • Life Assurance of up to 4 x basic salary (subject to qualifying criteria) This is a great opportunity to take ownership of varied IT and technology projects, work with a wide range of stakeholders and make a visible impact across the business. You'll join a supportive team where your project management expertise, attention to detail and ability to bring people together will be valued. If you are a confident Project Manager with experience delivering IT, Information Systems or business change projects, we'd love to hear from you. #J-18808-Ljbffr

Main information Term type: Permanent Department: Business Services Location: About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership. The role is based within the Data Systems Team, part of Birketts’ wider IT Business Solutions function. The team is responsible for delivering and supporting the firm’s data platforms, reporting solutions, integrations, automation capabilities and business-critical systems. Working closely with colleagues across the BI Squad and wider IT teams, the Data Automation Engineer will help design, develop and support automated data processes, integrations and data pipelines that improve operational efficiency, reduce manual effort and ensure reliable data movement across cloud and on-premises systems. The role will contribute to the firm’s modern Microsoft-based data and application technology stack, including Microsoft Fabric, Azure services, APIs and reusable automation frameworks. The Data Automation Engineer will design, develop and support automated data processes that improve operational efficiency, reduce manual effort and ensure reliable movement of data across business systems. The role will focus on integration, automation, data pipelines and process orchestration across on-premises and cloud-based platforms, helping the firm make better use of modern Microsoft-based data and integration technologies. • Design, develop and maintain automated data integrations between business applications., • Build, support and optimise ETL/ELT processes and automated data pipelines., • Develop automation solutions using APIs, scheduled processes and event-driven workflows., • Monitor, troubleshoot and optimise data automation processes, ensuring reliable service delivery., • Design, develop and support data integration, orchestration and automation solutions using Microsoft Fabric, including Data Factory and related platform capabilities., • Ensure reliable data movement between cloud and on-premises systems., • Develop reusable automation frameworks, standards and repeatable delivery patterns., • Identify opportunities to automate manual processes and improve operational efficiency., • Provide 3rd Line support for automation and integration-related incidents., • Support business-critical operational processes through automation, monitoring and clear escalation., • Produce and maintain technical documentation, support notes and operational procedures., • Work collaboratively with colleagues across IT and the business to deliver sustainable data automation solutions., • Experience monitoring and supporting production data platforms, integrations and automation services. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. Essential skills and experience: • 4–6 years’ experience in Data Engineering, Integration Engineering, Automation Engineering or a similar role., • Strong SQL Server and T-SQL skills., • Experience developing ETL/ELT processes and data pipelines., • Experience with APIs, integrations and data exchange technologies., • Experience using Microsoft Azure services., • Experience with Microsoft Fabric or similar cloud data platforms., • Good understanding of cloud-based data solutions., • Strong troubleshooting and analytical skills., • Experience supporting production systems and business-critical services. Desirable skills and experience: • Microsoft Fabric platform architecture and governance., • Cloud data platform design and strategic architecture., • AI Agents, Microsoft Copilot Studio and agentic AI solutions., • Azure AI and Machine Learning technologies., • Working closely with AI-focused delivery teams and AI initiatives., • Coaching and mentoring junior engineers., • Data platform strategy and enterprise data architecture., • Power BI development and analytics platforms., • Azure DevOps, CI/CD and Infrastructure-as-Code practices. Key attributes: • Passionate about automation and continuous improvement., • Strong attention to detail and a structured approach to problem solving., • Able to balance project delivery with support responsibilities., • Self-motivated, proactive and comfortable taking ownership., • Excellent communication and stakeholder engagement skills., • Collaborative approach, with the ability to work effectively across IT and the wider business. Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. As a Birketts colleague, you will be eligible to receive a wide range of benefits: • Long Service holiday award – 1 extra week every 10 years continuous service, • Private Healthcare with BUPA (offered after probation is passed), • Staff Profit Share and Individual Performance Bonus Scheme, • Salary sacrifice (Pensions, Staff Profit Share), • Life Assurance - 4 x salary / Permanent Health Insurance At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. If you require this advert in an accessible format, please visithttps://diversityjobsgroup.com/company/birketts/ At Birketts, we recognise the evolving role of artificial intelligence (AI) in the legal profession and recruitment. We welcome innovation and understand that candidates may use AI tools to support their job applications. However, we expect all applicants to use AI responsibly and ethically. • Your application should reflect your own voice, experiences, and insights. AI may assist in structuring or refining your responses, but it must not replace your personal input., • Do not use AI to misrepresent your qualifications, experiences, or skills. Any form of exaggeration or fabrication may result in rejection from the process., • If you have used AI tools to assist with your application, be prepared to discuss how and why you used them during the interview process., • Do not submit content generated by AI tools that may include personal or sensitive data not intended for public disclosure., • AI-generated content should be reviewed and edited by you to ensure accuracy, relevance, and alignment with the role and our firm’s values. We are committed to fair and inclusive recruitment practices. The use of AI should enhance, not compromise, your application. We encourage candidates to demonstrate critical thinking, commercial awareness, and a genuine interest in our firm. #J-18808-Ljbffr

Fixed term contract/ secondment opportunity until 31st August 2028 We are seeking an exceptional, motivated and forward-thinking Principal Podiatrist to provide strategic and operational leadership for our award winning multidisciplinary diabetic foot service. This is an exciting opportunity to lead one of the largest and most established diabetic foot services in the East of England. You will lead a highly skilled team of specialist podiatrists whilst working closely with consultant colleagues in diabetes, vascular surgery, and orthopaedics in outpatient clinics and inpatient setting. Linking closely with colleagues from the wider multidisciplinary team. You will combine expert clinical practice with service leadership, workforce development, quality improvement and research. You will play a pivotal role in shaping future service delivery, ensuring provide evidence-based, high-quality care. This role provides a unique opportunity to combine clinical practice while developing skills in research, innovation and academic leadership within a supportive environment. This role has become available as a fixed term contract while Dr Gooday steps away from frontline clinical leadership to focus on research. She will mentor the successful applicant. Interview date: 23rd October 2026. • Lead, supervise, and develop a team of podiatrists and other team members to ensure high standards of clinical practice, professional development and workforce wellbeing., • Work as a core member of the multidisciplinary diabetic foot team to support timely decision making and optimise outcomes., • Lead the day-to-day management, financial and operational performance of the service., • Lead and contribute to research, audit and service evaluation activities, supporting the Trust's commitment to innovation and evidence-based practice. Please refer to the Job Description for the full specification of responsibilities and requirements for this post. The team are proud to be recognised for their contribution to research and regularly publish in high-impact journals. Team members regularly contribute to national and international multicentre studies, conferences and guideline groups. The team delivers undergraduate and postgraduate training. Provide highly specialised assessment, diagnosis and management of people presenting with complex diabetic foot complications. If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported. Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity. We can offer you the full range of NHS benefits/discounts and in addition: • Flexible working hours, • Fast Track Staff Physiotherapy Service, • Multi Faith prayer room at NNUH Colney Lane site, • Discounted gym memberships, • Excellent pension scheme and annual leave entitlement, • Wagestream - access up to 40% of your pay as you earn it, • Free Park & Ride service direct to NNUH Colney Lane site, • Free 24-hours confidential counselling support, • On-site Nursery at NNUH Colney Lane, • On-site cafes offering staff discounts at NNUH Colney Lane, • Support in career development, • Flexible staff bank, • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics For further details / informal visits contact: Name: Rachel Murchison Job title: Principal Podiatrist Email address: Telephone number: Catherine Gooday #J-18808-Ljbffr

Sales & Marketing team look after our customers and help them through one of the most important parts of their lives; finding and buying a new home. We pride ourselves on putting customers first, and sales and marketing are a key part in making that vision a reality. Our Sales & Marketing teams, both locally and nationally, work together to make sure we’re showing people the perfect home for them. There’s a wide variety of roles that include building and maintaining websites, running marketing campaigns, answering customers’ questions, being on hand to guide and support them through the purchase and personalisation of their brand new home; and of course making sure they’re happy after they’ve bought. Some of the team work on-site in sales and marketing showrooms, and others support from the office but at its core the team are here to make sure customers are getting what they need from us and finding the perfect home. Reporting to the Senior Sales Manager or the Sales Director, to contribute to the overall success of the business by driving a strong sales performance through effective management of the Sales Adviser team on their developments. Key target areas for this role includes sales rates, legal completions, customer care, average selling price, sales selling overheads, client extras. You will be expected to: • Drive Sales performance on developments ensuring .5 or above sale rate, monitoring conversion rates, incentive/schemes usage, price reviews, cancellation rates etc., • Proactive approach to coaching and development of team including managing underperformance, training and succession planning., • Sales methodology to be followed, ensuring mystery shop scores are above benchmark required., • Ensure compliance and adoption of policy and procedure such as AML, NHQC, incentive policy etc., • Support adoption and compliance of all sales related IT systems to drive performance, compliance and provide insight to improve the customer journey., • Proactively manages health and safety ensuring frequent reporting and monitoring is completed., • Effective management of staffing plans, rotas, annual leave, sickness and recruitment in line with policy and in liaison with Senior Sales manager., • A Guardian of the customer, ensuring the team deliver an excellent customer journey and an escalation point when required. Ensure compliance of the QA inspections forms., • Attend weekly, monthly and quarterly meetings in line with policy such as sales build etc., • Coordinate and deliver sales meetings to upskill, inform and develop sales team., • Effective commercial decision making to ensure volume versus value balance is met to drive performance., • Oversee the implementation and launch of new sites in line with policy and procedure – including sales office, internal and external showhome presentation coordinating Marketing input as appropriate including coming soon lead management of database– Provides input and collaborates with the marketing team to ensure effective marketing strategy for developments., • Collaborates with cross departmental disciplines to ensure excellent customer journey., • Completes market research and competitor analysis in line with company policy and procedure – Appropriate reporting to the Sales Director on all aspects of Sales/legal completions, • Delivers and maintains excellent sales complex presentation standards in line with company policy and procedure., • Oversees sales progression for their developments collaborating with the progression coordinators and a proactive approach to problem solving. To be successful in the role, we are looking for: • A motivational team-leader focused on managing, coaching and developing their team to achieve their full potential., • Demonstrates role model behaviours, with excellent knowledge of process and systems to support the team., • Experience of sales delivery in a service environment, either in similar role or as high performing Sales Adviser., • Experience of cost control and planning, prioritising and organising work to meet targets., • A lateral and innovative thinker, an original problem-solver., • Specialist knowledge of Sales/Marketing techniques, research and analysis., • Demonstrates great attention to detail., • Self–disciplined, with excellent time management skills, and flexible in order to achieve results., • Good inter-personal and communication skills and ability to deal with people from diverse backgrounds., • Self-confident, decisive, resilient and the ability to thrive under pressure in a fast moving environment., • Flexibility with working pattern and mobility across the Division; must be able to work weekends and bank holidays., • IT literate, excellent communication skills, both written and verbal. We’ve been nationally recognised as a 5 star housebuilder since 2010 for supplying high-quality homes for all generations. That’s more than any other major housebuilder. It’s because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building. We have tailored opportunities for apprentices, graduates, experienced professionals and ex-Armed Forces personnel to come and help us stay one step ahead, and build the homes that Britain needs. Barratt adopts a hybrid way of working which assumes that where roles allow, our office-based colleagues divide their time between working in the office, on our construction sites and sales offices, and working from home, as the role dictates. We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues. We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, age, sexuality, disability, background or any other characteristic, can progress and be proud to work for us. As part of working for Barratt Redrow PLC and specifically for this role we offer: • Competitive Salary, • Competitive Bonus Scheme, • Private Medical Cover - Single Cover, • Company Car or Cash Allowance, • Annual Medical Health Assessment, • 26 days’ holiday (increase by 1 day for every 3 years’ continuous service up to 29 days), • Choice of Flexible Benefits, • Enhanced Family Friendly Policies Today’s housebuilding professional need tomorrow’s benefits, so they’re ready for whatever the future brings. When you join Barratt, you get the kind of support you would expect from a business built for a modern working world. Private healthcare support is available for timely access to a virtual GP, for diagnosis, treatment and more — including physio and talking therapies. You can even add family members. First-class pension schemes with the option of up to 10% employer contributions. All colleagues are able to access a fully funded annual health assessment, helping you to proactively manage your health and wellbeing. As well as a competitive salary, we offer many ways to make life more affordable – from access to employee loans and savings accounts, to house purchase discounts. Cycle to Work scheme, reduced hotel rate, discounts at major retailers… These make a massive difference to the quality of your lifestyle. From death in service, paid volunteer and study leave, enhanced family friendly policies (including our Parents and Carers leave) to a share buying scheme, we have an incredible range of additional benefits. #J-18808-Ljbffr

Foulger Transport is looking for a Transport Manager to join our team. The successful candidate will be responsible for overseeing and managing the transportation of goods to ensure timely and cost-effective delivery schedules. The Transport Manager will play a crucial role in optimizing routes, maintaining high customer service standards, and ensuring compliance with current legislative requirements. • Monday - Friday, • 40 hours per week, • Competitive salary, • Life assurance, • Pension, • Exceptional fleet, • Opportunity for training and development (CPC training), • Full Uniform and PPE, • Onsite Parking, • Cycle to work scheme, • Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years' service), • Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out), • Lead on the full utilisation of IT systems and vehicles to ensure accurate and appropriate allocation of driver/vehicle/loads/trailers to improve both the efficiency of the department and the Group;, • Provide leadership and motivation to your team to build an effective and engaged workforce resulting in improved productivity and sustained customer service levels;, • Lead on the recruitment and training and development of your department to ensure you have the right people, in the right roles, at the right time;, • Build, grow and maintain effective working relationships with key stake holders within both the business and the Group to promote partnership working and improve operational efficiency;, • Create, promote and implement clear communication channels with internal departments and external customers to improve KPI's and the profitability of the business;, • Monitor all information to ensure it is up to date and held in a secure location in order to comply with GDPR legislation;, • Lead on the effective management of driver hours by authorising driver timesheets on a weekly basis and auditing and updating hours against the relevant systems to guarantee they are compliant to all regulations;, • Produce and audit relevant KPI's for the department and evaluate trends to continually improve processes, procedures and profit margins;, • Lead on the implementation and management of safe working practices, general housekeeping and manage audits from both external and internal clients to ensure the Company is compliant., • Logistics qualification would be desirable, • Certificate of Professional Competence (CPC) or equivalent, • Working knowledge of the Highway Code, EU tachograph requirements, Working Time Regulations, Road Transport Regulations, • Commercial awareness, • Working knowledge of transport operation systems, • Geography, • Health and Safety regulations, • Relevant transport management experience, • Managing and developing a team of employees, • Analysing and solving logistic problems, • Transport operation systems, • Mid-Senior level, • Full-time, • Distribution, • Industries: Transportation, Logistics, Supply Chain and Storage #J-18808-Ljbffr

• Development of service documentation, guidance and support materials for new and existing functionality., • Design and implementation of support and governance processes., • Stakeholder engagement, training and user adoption activities., • Continuous improvement of the service as the product evolves., • Development of service documentation, guidance and support materials for new and existing functionality., • Design and implementation of support and governance processes., • Stakeholder engagement, training and user adoption activities., • Continuous improvement of the service as the product evolves. This role requires strong stakeholder engagement, service design/management and continuous improvement skills. The successful candidate will act as the bridge between users and the project team to ensure SEA Change continues to evolve and supports the organisation to improve decision-making, governance and reporting. • Understanding of service management principles and frameworks such as ITIL / ITIL Foundation qualification, • Understand capabilities of Microsoft Power Platform (Power Apps, Power BI) or experience developing with these, • Understanding of portfolio management and / or Management of Portfolio Foundation or equivalent, • Experience working in agile or iterative delivery environments The Digital service specialist will lead on the ongoing service management of SEA Change, a Power Platform that supports the Environment Agency’s P3M (Portfolio, Programme and Project Management) capability. The successful candidate will play a key role in ensuring the tool offers a user-centred live service, establishing effective service management processes, support arrangements and user guidance. SEA Change provides project and portfolio managers one place to record key information, such as budgets and project status updates. It also provides Power BI dashboards that give a clear view of projects and change activities across the organisation. Having been rolled out as a minimum viable product (MVP) across all directorates, SEA Change is now entering its next phase, with continued development to increase capability. Working closely with the Product Manager, developers and wider project team, the successful candidate will help design and embed the operational processes required to support the product. They will contribute to: • Service readiness and transition of new functionality to live operation., • Development of service documentation, guidance and support materials for new and existing functionality., • Design and implementation of support and governance processes., • Stakeholder engagement, training and user adoption activities., • Continuous improvement of the service as the product evolves. This role requires strong stakeholder engagement, service design/management and continuous improvement skills. The successful candidate will act as the bridge between users and the project team to ensure SEA Change continues to evolve and supports the organisation to improve decision-making, governance and reporting. The SEA Change team is highly capable, multidisciplinary project team with a track record of delivering quickly and to a high standard. The team works in a largely agile manner, engaging closely with directorates across the EA to gather feedback, prioritise enhancements and deliver iterative releases. The team sits within the Transformation Management Office of Service Transformation, within the Strategy, Transformation and Assurance Directorate. • Ability to create internal workflows, guidance documents and training to support effective management of a digital service, • Experience supporting products or services transitioning into live operation, • Understands user-facing technical issue resolution, change management and knowledge management processes for a digital solution., • Excellent customer management skills across multiple seniority levels, • Strong communication skills, with the ability to influence and drive improvement across teams, • Experience supporting live products, continuous improvement and service management activities working with a product manager, • Understanding of service management principles and frameworks such as ITIL / ITIL Foundation qualification, • Understand capabilities of Microsoft Power Platform (Power Apps, Power BI) or experience developing with these, • Understanding of portfolio management and / or Management of Portfolio Foundation or equivalent, • Experience working in agile or iterative delivery environments You’ll have an inclusive incident management objective in your development plan. We’ll help you find a role to suit your needs. Appropriate training will be given. You’ll have an EA Office base location, as a national role, the working location is flexible / hybrid. We use smart tools to stay connected and reduce travel; some travel and overnights may be required. Please read the Candidate / Additional Information Pack for information. Any queries, contact Applications are “blind” assessed using your answers to the competency questions. Interviews will be held via MS Teams during the week commencing 2nd November. If you consent to being held on a reserve list, we’ll hold your details for 6 months and may offer you an alternative post. Up to 12 months Focuses on Efficiency, Innovation and Quality • Takes responsibility for the quality and timeliness of own work, admits errors when necessary and quickly takes action to rectify, • Demonstrates an ongoing concern to improve performance and increase efficiency., • Checks and ensures the accuracy of information received and produces work that is right first time., • Puts in place checks to ensure that plans and processes are being carried out to the required degree of accuracy., • Actively seeks and implements opportunities to maximise efficiency and effectiveness of self and the team., • Ensures that data and information are always delivered in an accurate, timely and legal manner., • proactively looks for better ways of doing things; learns from events and seeks to improve future performance. Question: SEA Change is a live digital service used across the Environment Agency to support project, programme and portfolio management. Describe a time when you were responsible for ensuring a service or operational process was delivered accurately and effectively. More information on how to answer competency questions can be found in the candidate pack. If a large number of applications are received, an initial sift using this lead capability may be conducted. Successful candidates will then proceed to a full sift or directly to assessment/interview. Feedback is generally not available at sift stage Communicates Effectively Description: Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing. • Is an active listener, has time for people; seeks their contribution., • Uses full range of communication methods to ensure effective understanding., • Considers needs of and impact on audience, anticipates reactions and uses appropriate communication method and style., • Prepares written reports and data in clear, readable and accurate manner, using appropriate grammar, syntax and style., • Ensures communication is two‑way; responds and acts on feedback, • When presenting is easily understood and inspires attention from an audience., • Is clear and to the point when speaking., • Anticipates the main issues and prepares responses. Question: Describe a communication challenge you have faced when introducing or supporting a new system, service or process. What concerns did stakeholders raise and how did you adapt your approach for different audiences? Takes Decisions and Solves Problems Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions. • Uses previous experience and careful analysis to identify potential problems, effective solutions and arrive at sound decisions., • Identifies and asks appropriate questions to explore and detect root causes of problems or sources and quality of evidence., • Applies sound techniques to analyse problems, generate options and select best course of action., • Seeks out and considers the best available information before making decisions. Probes, checks and confirms veracity of data as appropriate., • Confronts head‑on difficult situations where major decisions have to be made quickly., • Makes sound decisions based on complex or incomplete information and/or within limited timescales., • Escalates issues when they are beyond own limitations and/or have consequences further than own responsibilities. Question: On occasion where you identified the root cause of a recurring problem that others had been unable to resolve, how did you solve it? If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team. We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post. The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information. Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the Civil Service Careers website. Please review for more information on appropriate and inappropriate use. #J-18808-Ljbffr

Note for Recruitment Agencies : We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable – please direct all queries to the relevant Resourcing Partner. As a Senior Quantity Surveyor, you will work closely with your line manager to manage the commercial administration, reporting and performance on a single large project or several smaller schemes. • Ensure a safe working environment., • Produce Subcontract documentation including negotiation of terms and conditions, prices, and programme., • Management of subcontract works packages including, interim assessments of the amount due and subsequent change management., • Produce and issue all commercial notices, to both the Client and Subcontractors, as required by the form of contract., • Oversee and manage change in a timely manner in accordance with the form of contract, including the production and submission of Compensation Event Quotations., • Produce, submit, and agree monthly applications, to the Client, in accordance with the form of contract., • Liaise with operational and engineering staff to ensure site records are kept to the standard required., • Produce detailed monthly reports and Cost Value Reconciliation’s (CVR) as required by the business unit or project., • Produce and maintain a detailed ‘Cost Plan’, tracking and forecasting expenditure, including detailed schedules of Subcontractor ‘liabilities’ and use of Oracle based cost analyses., • Interpret and critically evaluate expenditure reports produced by internal cost systems., • Managing weekly progress and risk reduction meetings with the client and subcontractors., • Apply the principles of ‘Doing the right thing’ in maximising value and profit., • Be available to assist estimating and bid teams with contractual expertise., • Good appreciation of standard forms of contract., • Strong IT skills including Excel, Word & Contractual and Cost Management Systems (CEMAR, Oracle)., • Strong stakeholder management and communication capabilities., • Solid knowledge of construction processes., • First class time and outcome management skills., • Professional qualification such as MCIOB or MRICS, ideally Incorporated member, working towards full membership (Desirable)., • Relevant degree and / or experience of working in a relevant Commercial environment., • Experience of working on large single or multiple smaller schemes., • CSCS appropriate. With an impressive order book of over £ billion we are one of the industry’s leading principal contractors, affording you the opportunity to work on some of the UK’s most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we’re poised for further growth and success, so if you’re committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our ‘Be Well’ programme which offers discounts on certain products, advice and support for a range of issues. We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. • Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays, • A wide range of corporate discounts, • Cycle to Work schemes, • Comprehensive pension plan, • Regular Save as You Earn share purchase scheme, • Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free / support to those who need it, • Paid for yearly membership to one recognised professional association relevant to your role Galliford Try is one of the UK’s leading construction groups with a vision to continuously be a people-orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in. Our Infrastructure business has seen impressive growth over the last few years, securing a number of high-profile projects and places on key frameworks that have cemented our position as a leading player in the infrastructure sector. We are committed to investing in the success of our people, our business and our partners by consistently exceeding targets and delivering value to our customers through excellence, efficiency and innovation. We ensure that we have a positive impact and lasting legacy on the local environment, society and the communities in which we work. With a solid foundation, we are poised for continued growth. Our Sustainable Growth Strategy centres on expanding our core capabilities into adjacent markets with new and existing customers, with a focus on infrastructure resilience to support the UK’s transition to net zero. Our National Highways business stream focuses on maintaining and improving England's motorways and major A roads, delivering against the key priorities of Safety, Customer and Delivery. We are the fourth largest provider to National Highways, playing a key role on their Regional Delivery Partnership, Scheme Delivery and Pavement Delivery frameworks to deliver vital infrastructure across the strategic road network. Galliford Try welcomes applications from candidates who would like to work flexibly and this will be discussed in more detail as part of the recruitment process. We encourage you and would be grateful if you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don’t meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long-term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview. For more information on this role or to enquire about other positions available within our Infrastructure business please contact Jenny Reid on A full job description for this role is available upon request. #J-18808-Ljbffr

A results-driven and highly experienced Business Manager with a proven track record of success in the healthcare industry. Specializing in recruiting for both non-medical and non-clinical roles, I have spent the last nine years honing my skills in identifying and securing top talent. My extensive knowledge of the healthcare sector, combined with a strategic approach to recruitment, has consistently led to exceptional placements and strengthened team dynamics within various healthcare organisations. To lead large-scale or complex projects within the NHS Change and Capital Programme, supporting the Head of Digital Services and Service Delivery Manager to deliver programme priorities. The post holder will support, facilitate, and monitor the progress of defined projects using the NHS project framework to ensure successful outcomes, delivering projects on time, within budget, and achieving identified Cost Improvement Programme (CIP) financial savings. Location: Norwich / hybrid Job Type: Temporary Duration of booking: Expected to last 3 months with possible extension Proposed start date: ASAP Pay Rates: Up to £26 per hour PAYE inclusive of holiday pay Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am - 5pm Based: Office / Hospital • Project Initiation: Lead the development of project proposals and prepare documentation, ensuring clear objectives and project scope are agreed at the outset., • Documentation & Planning: Develop, complete, and maintain Project Initiation Documents (PIDs) and project plans for a variety of large-scale or highly complex projects using standard project management methodology., • Monitoring & Reporting: Monitor and report progress against key milestones. Determine RAG status through data analysis, assess options to unblock issues, clarify discrepancies, and elevate complex matters appropriately., • Risk & Issue Management: Maintain and update the RAID log to identify and manage project risks, issues, decisions, and actions. Ensure key information is accurately captured in highlight reports., • Framework Compliance: Complete all required project documentation and reports in line with agreed reporting schedules and frameworks., • Service Redesign: Deliver performance improvements and service redesign across the Trust by proposing, leading, and implementing new ways of working., • Data & Capacity Analysis: Analyse performance, capacity, and demand data to identify areas for improvement. Work alongside programme managers to assess priority schemes and plan capacity collaboratively., • Managing Change: Lead service development initiatives and support Service Leads in managing change across the Trust. Develop targeted strategies to overcome resistance to change and support staff through transitions., • Transition & Benefits Realisation: Perform baseline performance and benefits analysis prior to project commencement. Ensure a robust benefits realisation plan is established for handover to the Operations Lead during the Service Transition process, ensuring legacy ownership is embedded post-implementation., • Stakeholder Engagement, Governance & Leadership, • Collaborative Working: Plan and coordinate the activities of project team members and key stakeholders to ensure work packages are delivered on schedule and resources are used efficiently., • Board & Group Facilitation: Lead project board meetings, working groups, and workshops with internal and external parties. Use persuasion, negotiation, and collaborative techniques to motivate stakeholders, address issues, and maintain project standards., • Representation: Represent the NHS Trust to external contractors, suppliers, and providers to advance project objectives while delivering a customer-focused service that manages expectations effectively., • Reporting & Communication: Prepare and present complex statistical and narrative information using visual tools, formal written reports, and presentations for boards, staff groups, and key stakeholders., • Budget Responsibility: Exercise delegated responsibility for project budgets. Monitor financial initiatives, track under/overspend, and take corrective action where needed., • Cost Improvements: Proactively identify efficiencies and manage the delivery of financial savings aligned with defined Cost Improvement Programmes (CIPs)., • Project Qualification: APM Project Management Qualification (PMQ), equivalent professional qualification, or equivalent level of practical knowledge and experience., • Sector Knowledge: Understanding of the NHS and the broader local health and care economy, alongside a firm understanding of clinical services and patient-centred care., • Governance: In-depth knowledge of Data Protection and Information Governance principles., • Project & Change Management: Proven track record of managing complex or sensitive projects and applying project and change management methodologies in practice., • Healthcare & Complex Organisations: Experience working within a large, complex organisation such as the NHS, social care sector, or a similar service provider., • Service Redesign: Demonstrated experience in planning, developing, and implementing service, system, or process changes, including workforce redesign., • Training & Facilitation: Experience in developing and delivering training to clinical and non-clinical staff groups., • Analytical & Decision-Making: Strong analytical skills to interpret complex data, evaluate various options, solve problems, and make sound decisions within the project scope (or refer decisions appropriately)., • Communication & Influencing: Excellent verbal, written, and presentation skills. Ability to translate complex concepts into clear terms, write formal reports, and influence stakeholders in a dynamic environment., • Stakeholder Management: Proven ability to build effective working relationships, negotiate outcomes, and guide teams through change., • Information Handling: Demonstrated ability to manage sensitive, confidential information responsibly and design complex surveys relevant to project needs., • Organisation & Personal Effectiveness: Exceptional time management skills with the ability to work under pressure, delegate effectively, and manage continuous personal development., • Mobility: Ability to make independent travel arrangements to meet the operational needs of the service across various sites., • Competitive pay, • Quick registration, • 24/7 support Win prizes in the Your Loyalty monthly reward draw! How does it work? It couldn't be simpler. Every time you work 40 hours within any calendar month through Your World,you'll earn one entry into our monthly reward draw! You'll also receive an additional entry for every 8 hours you work in excess of the initial 40! We aim to get you the best rates based on your skills and experience. Our world class compliance team will help you get out to work in no time. Our dedicated recruitment experts and round-the-clock out of hours team are always here for you. #J-18808-Ljbffr

Location: Norwich, Norfolk An opportunity has arisen for a Project Manager to join Lintott, a Galliford Try business. Reporting into the wider delivery team, you will lead the successful planning and delivery of a varied portfolio of projects, ensuring contractual, commercial and regulatory requirements are met. Working primarily under the NEC3 contract (or approved variants), you will act as the main point of contact for stakeholders, supporting safe, efficient and high-quality project delivery. • Lead assigned projects from initiation to completion, ensuring time, cost, quality and safety objectives are achieved., • Implement and manage Project Charters to meet customer, company, contractual and legislative requirements., • Define project scope, standards, performance measures and success criteria., • Produce and manage project programmes, budgets, cost forecasts and reports., • Plan and sequence activities, including quality, risk and time planning (using tools such as MS Project)., • Communicate effectively with clients, delivery partners and internal teams to resource, plan and meet commitments., • Manage project milestones and associated payment criteria, ensuring appropriate documentation is in place., • Promote continuous improvement by identifying and removing non-value-adding activities., • Ensure full compliance with Business Assurance standards, reporting and record-keeping requirements., • Attend customer sites as required and represent the company's culture and values. We're interested in your capability and potential. If you meet most of the criteria below, we encourage you to apply. • Experience in Project Management or Project Engineering (typically 2+ years)., • Engineering background with electrical and/or mechanical knowledge., • Commercial awareness in a project delivery environment., • Experience working with the NEC3 suite of contracts (or similar)., • Knowledge of the UK municipal water sector is desirable., • Project management training or qualifications (e.g. PRINCE2, APM) are an advantage., • Excellent organisational skills and the ability to manage multiple projects at once., • Strong communication and stakeholder-management skills. With an impressive order book of over £4.3 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. • Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays, • A wide range of corporate discounts, • Cycle to Work schemes, • Comprehensive pension plan, • Regular Save as You Earn share purchase scheme, • Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it, • Paid for yearly membership to one recognised professional association relevant to your role Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value. For more information on this role or to enquire about other positions available within our business please contact Galliford Try welcomes applications from candidates who would like to work full-time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage, and would be grateful if, you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. Don't meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long-term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview. A full job description for this role is available upon request. #LI-CG1 #J-18808-Ljbffr

Product Manager - Digital Software 40 hours per week (9am to 6pm, including one hour of unpaid break) office based or remote £45k-£65k depending on location and experience. Guildford office – 2000, Cathedral Square, Cathedral Hill, Guildford GU2 7YL, United Kingdom VP of Product Nexcess provides specialty cloud solutions for organizations where performance and compliance have to coexist. We serve businesses worldwide, from agencies scaling client sites to enterprises running mission-critical operations. We've built our reputation on deep technical expertise and genuine partnership with every client we work with. Behind every environment we manage is a team of people who take the craft seriously and keep showing up when it matters. The Product Manager - Digital Software will support the development and improvement of website-building products, including WordPress themes, blocks, patterns, and templates. The role is responsible for assigned product discovery, requirements, prioritization, delivery, and ongoing evaluation. The position requires practical website-building experience and the ability to translate client needs and product opportunities into clear, actionable work. Product strategy and overall roadmap direction are established by senior product leadership, with the Product Manager contributing client, market, and product insights to inform those decisions. The Product Manager will collaborate with Engineering, Design, Support, Marketing, Product, and other stakeholders to deliver product improvements within established priorities, processes, and delegated authority. • Lead discovery, definition, and delivery of assigned product features and improvements across themes, blocks, patterns, templates, and related website-building capabilities., • Develop clear product requirements, user stories, acceptance criteria, and supporting documentation., • Maintain and prioritize the product backlog for assigned areas based on client needs, product strategy, available resources, and business priorities., • Break complex or ambiguous problems into clear, actionable deliverables and identify key questions, dependencies, and risks., • Contribute client and market insights, options, and recommendations to roadmap and planning discussions., • Develop and maintain working knowledge of WordPress, including the block editor, patterns, templates, themes, and site-wide design settings., • Use the products directly to understand client workflows, usability considerations, and areas for improvement., • Monitor relevant competitive and industry developments and incorporate applicable insights into product decisions., • Consider factors such as performance, responsive design, accessibility, compatibility, and potential client impact when evaluating product changes., • Gather client insights from support interactions, community discussions, reviews, feature requests, client conversations, and product data., • Participate in client interviews, usability testing, feedback sessions, prototypes, beta programs, and other validation activities as appropriate., • Identify recurring client needs and use evidence to inform product recommendations and priorities., • Collaborate with Engineering and Design throughout development to clarify requirements, resolve questions, and maintain alignment., • Participate in relevant planning, refinement, review, and retrospective activities., • Support release readiness, including acceptance testing, compatibility considerations, documentation, release notes, and support communications., • Evaluate product performance after release and recommend improvements based on available data and client feedback., • Develop an understanding of relevant product business models, including pricing, packaging, renewals, and free and paid offerings., • Consider client and business impact when evaluating and prioritizing product opportunities., • Support pricing, packaging, go-to-market, and product launch activities led by senior product and marketing teams., • Monitor relevant product KPIs, such as adoption, activation, conversion, retention, support contacts, and client satisfaction., • Support product instrumentation and reporting and use available data to inform product decisions., • Maintain awareness of client needs through regular engagement with support channels, community forums, and other client feedback sources., • Consider the needs of different client groups, including individual site builders, professional designers, agencies, and other users., • Monitor relevant WordPress and web-development developments that may affect the products., • Participate in appropriate industry and community forums and represent the company professionally in accordance with applicable company policies and communications guidelines., • Develop product management capabilities in areas such as client discovery, prioritization, written communication, data analysis, and commercial decision-making., • Seek and incorporate feedback to improve product knowledge, effectiveness, and decision-making., • Demonstrate increasing proficiency and responsibility as experience and capability develop., • Perform other related duties as assigned based on organizational and business needs., • Product Delivery: Assigned work is clearly defined, appropriately prioritized, and effectively delivered in collaboration with cross-functional teams., • client Insight: client feedback and product data are consistently incorporated into product decisions., • Product Knowledge: Demonstrates a working understanding of WordPress, website building, and the client experience., • Clear Communication: Requirements, priorities, recommendations, and decisions are communicated effectively to technical and non-technical stakeholders., • Product Impact: Product improvements contribute to agreed client, product, and business objectives., • Professional Growth: Demonstrates increasing proficiency, independence, and responsibility in the role., • Experience in product management or a related role involving product development, web development, design, technical support, quality assurance, project coordination, or comparable responsibilities., • Hands-on experience building or managing websites using WordPress, including practical familiarity with the block editor, themes, and site or page design., • Ability to communicate clearly and develop requirements, user stories, summaries, or other documentation that support effective execution., • Ability to organize ambiguous problems into structured, prioritized, and actionable work., • Ability to collaborate effectively with Engineering, Design, and other cross-functional teams., • Demonstrated ability to gather and incorporate client feedback into product or project decisions., • Ability to understand and interpret product data and use available information to support recommendations., • Ability to evaluate user experience and product considerations and communicate clear recommendations., • Willingness to develop knowledge of the commercial and business aspects of product management., • Experience with the WordPress block editor, including block patterns, template editing, and site-wide design settings., • Familiarity with page builders, block plugins, theme frameworks, or comparable website-building technologies., • Working knowledge of HTML, CSS, or JavaScript., • Familiarity with web performance and accessibility considerations., • Experience working with agencies, freelancers, small businesses, or other organizations that build websites., • Experience with plugin or theme products, including free and paid offerings, licensing, and product updates., • Experience supporting beta programs, client research, product launches, or similar product activities., • Participation in WordPress, web development, design, or related professional communities., • Private healthcare – Once probation period is passed (subject to BiK taxation)., • Embrace parenthood with 18 weeks generous paid leave after completion of 15 months’ ‘continuous service’., • Pension contribution – 5% of the salary., • 28 annual leave days plus all Bank Holidays on a pro-rata basis in each holiday year in England and Wales., • 10 days working from anywhere in the world following completion of probationary period., • Office Lunches – Deliveroo to the value of £14 each day., • Mobile phone bill paid to the value of £80 (subject to BiK taxation)., • Casual dress code., • Use of Apple MacBook Pro laptop – Mouse and Keyboard., • AirPods Headset. SERVERSCOM UK LTD. reserves the right to modify, interpret, or apply this job description in a way that best supports the organisational needs. The job description in no way creates or implies an employment contract. The employment contract remains “at will”. SERVERSCOM UK LTD. is committed to equality and diversity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Also, please review our candidate privacy notice in relation to the collection and processing of your personal data. Should you be unsuccessful in your application for the role you have applied for and would like for Servers.com to keep your details for any future roles for twelve (12) months please let us know in writing. #J-18808-Ljbffr

Full time, 40 hours per week. Monday – Sunday on a rota basis including nights and weekends Salary: £29,250.00, plus Serco Benefits. You are required to have a valid UK driving licence for this role. On behalf of the Home Office, Serco manages the Asylum Accommodation and Support Services Contract (AASC). We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation. • Delivery of services required under the AASC contract to support Service Users in their Area., • Responsibility for property standards in all accommodation within the initial accommodation (IA) completing monthly property inspections (as a minimum) to ensure they meet contractual requirements, standards, and performance targets., • Provide welfare support and signposting to the Service Users in their care., • Respond to any issues, requests, complaints, etc. raised through the AIRE Services and report on incidents., • Ensure delivery of all core Service User support services as prescribed under the contract., • Provide inductions for all new Service Users to the IA, ensuring Service User understanding of the services available, the property and standards of behaviour, emergency evacuation process and complaints procedure., • Respond to requests for assistance and support received via the AIRE Services., • Manage incidents raised by the AIRE Services., • Deliver against the tasking schedule or as required by the Field operations manager., • Provide accurate and timely reporting on visits, inspections, repairs, incidents etc. to support the adherence to contractual requirements and agreed timescales., • Complete monthly inspections within the IA to ensure standards are being met and highlight any required maintenance., • Undertake further inspections as required (i.e. pre-dispersal)., • Responsible for managing discontinuations and reporting potential absconders within the IA in line with Local Operating Procedures (LOP)., • Complete first fix and minor repairs where identified and tasked, • Maintain property standards to ensure compliance with contractual commitments and property legislation., • Accountable for following all processes, procedures, and policies under the contract., • Manage access to the IA for suppliers, visitors, maintenance etc., • Responsible for ensuring safety of Service Users in accordance with Safeguarding policies and procedures, including welfare checks, dealing with urgent medical needs, managing anti-social behaviour, children’s safeguarding needs, etc., • Assisting with day-to-day IA operations including, daily registers, post, reception duties etc., • Ensuring the building is always safe and compliant; monitoring CCTV, daily patrols, weekly fire alarm testing, emergency evacuations, and contacting emergency services when necessary., • Strong experience of working in a service environment, with demonstrable knowledge of communication skills., • Knowledge/experience of working within a property related environment., • Strong interpersonal skills., • IT literate, knowledge of MS Word, Excel, etc., • Ability to manage conflict., • Strong organisational skills., • Some maintenance knowledge desirable., • Safeguarding knowledge/experience in a similar environment desirable., • Experience in a security related role. Meaningful and vital work: As part of a highly collaborative team, you’ll be able to strongly influence hiring managers efforts that help us deliver vital services. A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won’t be hard to find. Great people: You’ll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work. • Salary: Competitive salaries with annual reviews., • Pension: Up to 6% contributory pension scheme., • Holidays: 25 days' annual leave plus bank holidays., • Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression., • Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres., • Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel., • ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period., • Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community., • Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax‑free, through our Payroll Giving Scheme. At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day. We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment. • Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form., • Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions). #J-18808-Ljbffr

An opportunity has arisen for a Project Manager to join Lintott, a Galliford Try business. Reporting into the wider delivery team, you will lead the successful planning and delivery of a varied portfolio of projects, ensuring contractual, commercial and regulatory requirements are met. Working primarily under the NEC3 contract (or approved variants), you will act as the main point of contact for stakeholders, supporting safe, efficient and high‑quality project delivery. • Lead assigned projects from initiation to completion, ensuring time, cost, quality and safety objectives are achieved., • implement and manage Project Charters to meet customer, company, contractual and legislative requirements., • Define project scope, standards, performance measures and success criteria., • Produce and manage project programmes, budgets, cost forecasts and reports., • Plan and sequence activities, including quality, risk and time planning (using tools such as MS Project)., • Communicate effectively with clients, delivery partners and internal teams to resource, plan and meet commitments., • Manage project milestones and associated payment criteria, ensuring appropriate documentation is in place., • Promote continuous improvement by identifying and removing non‑value‑adding activities., • Ensure full compliance with Business Assurance standards, reporting and record‑keeping requirements., • Attend customer sites as required and represent the company’s culture and values. We’re interested in your capability and potential. If you meet most of the criteria below, we encourage you to apply. • Experience in Project Management or Project Engineering (typically 2+ years)., • Engineering background with electrical and/or mechanical knowledge., • Commercial awareness in a project delivery environment., • Experience working with the NEC3 suite of contracts (or similar)., • Knowledge of the UK municipal water sector is desirable., • Project management training or qualifications (e.g. PRINCE2, APM) are an advantage., • Excellent organisational skills and the ability to manage multiple projects at once. Strong communication and stakeholder – management skills. With an impressive order book of over £3.8 billion we are one of the industry’s leading principal contractors, affording you the opportunity to work on some of the UK’s most exciting projects, offering stability as well as the chance to stretch your capabilities and realise long‑held career goals. We are committed to maintaining the physical and mental wellbeing of all our people through our ‘Be Well’ programme which offers discounts on certain products, advice and support for a range of issues. We invest in high‑quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office‑based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. • Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays, • A wide range of corporate discounts, • Cycle to Work schemes, • Regular Save as You Earn share purchase scheme, • Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it, • Paid for yearly membership to one recognised professional association relevant to your role Our purpose is to improve people’s lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long‑term value. Galliford Try welcomes applications from candidates who would like to work full‑time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long‑term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview. • Job Identification 2904, • Job Category Commercial, • Posting Date 06/02/2026, 12:22 PM, • Job Schedule Full time, • Job Shift Day, • Locations Jarrold Way, Norwich, NR5 9JD, GB #J-18808-Ljbffr

VINCI Building doesn’t just deliver projects — we shape environments, communities, and futures. We’re looking for an experienced Construction Manager to play a key role in leading the successful delivery of our projects. As a Construction Manager, you will be at the heart of project delivery — taking ownership of the construction phase, driving programme, quality, safety and coordination across all site activities. Working closely with the wider project team, consultants, and supply chain partners, you’ll ensure that our projects are delivered efficiently, safely, and to the highest standards synonymous with VINCI Building. • Plan, organise, control and coordinate the site or section of the site to a satisfactory and safe completion, • Ensure that works are coordinated to ensure suitable safe access and segregation is maintained, • Ensure that works are not started before Risk Assessments, Task Safety Plans and Method Statements are issued and agreed; issued and communicated by the sub-contractor and to then actively monitor their implementation, • Develops day to day plan for site operations from project programme, • Effectively manages site reporting such as record sheets, site instructions, daily diary etc., • Sets up teams to complete sections of work, • Ensure individuals are aware of what is expected of them, • Develop individuals through coaching and training, • Resolution of disputes, • Ensure that the works are carried out in accordance with good practice and in line with all relevant specifications, drawings, method statements and to obtain all relevant technical / manufacturers information prior to any activity commencing, • Dissemination of information to relevant parties, • Ensure materials, plant and sub-contractors are procured to meet targets, • Control costs, • Ensure works are instructed under a written site instruction (and change control is robust), • Recognises change on site and retains records as required by the established change control process., • Ensure each subcontractor is aware of the Guide for Sub Contractors working with VINCI Construction and are interviewed prior to any engagement, • Communicates VINCI quality policy and systems to subcontractors and suppliers, • Ensures that robust on-site procedures are established and employed and undertakes daily checks, • Undertakes regular checks to ensure workforce are meeting quality requirements, • Drives delivery of quality for the project, actively stopping and correcting sub-standard work and actively engaging specialist support to ensure this, • Ensure that the works are undertaken in accordance with all VINCI HS&E legislation, and the site Health Safety and Environmental Plans, • Puts safety first and instills this in the project team and suppliers, • Ensures that suitable welfare is in place and maintained, • Ensures that all safety documentation is collated and retained for example scaffold inspection records, PUWER records etc., • Undertakes weekly recorded site inspections for temp works such as hoardings, scaffolds, Haki stairs etc., • Ensures plant is inspected to meet PUWER guidelines, • Mark up the project programme on a weekly basis, • Daily review of the weekly work plan, and brief trade supervision on action required, • Ensures the short term plans and performance requirements are delivered, including re-prioritisation of works, to include holding weekly progress meetings., • Manage aspirations of client, end users and neighbours, • Resolve queries and complaints, • Develop relationships for the future, • Report on progress, problems and information requirements, • Understand project objectives and communicates to site teams, • Determines the site set-up with all roles clearly communicated to ensure all parties understand their responsibilities and are accountable, • Ensure company procedures are being maintained by internal review We are VINCI Building Operating from our network of offices throughout England and Wales, VINCI Building delivers new build, refurbishment and associated fitout works, with particular expertise in the education, healthcare, industrial, air, retail, commercial and mixed-use sectors. We focus on technical excellence and experience to sustainably deliver best value for our clients. We understand and respond to the challenges of the modern built environment. Our goal is always to build strong partnerships with our customers and stakeholders to ensure success by unlocking your strategic vision and turning it into a deliverable scheme. We are active in a wide range of sectors and value bands, allowing us to provide a regional service with national resources. VINCI Building delivers complex projects and programmes, blending our corporate stability with the local knowledge our teams offer. Sustainability is at the heart of our approach, and we are committed to respecting and protecting the environment in everything that we do. We take the time to understand and make a positive difference to each community that we work in to ensure that our projects leave a lasting legacy. Fairness, Inclusion and Respect (FIR) at VINCI Building is about recognising and celebrating each other’s differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all. Should you require any reasonable adjustments to be made as part of the application process, please contact us directly. VINCI Building recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities. #J-18808-Ljbffr

Position: Nursery Room Lead (Maternity Cover) Pay: £14.96 per hour (£29,560.96 per annum) Location: Muddy Puddles Nursery, Norwich Contract Type: Fixed Term for 1 year Hours per week: 38 hours per week Are you passionate about nurturing young minds and creating a fun, engaging environment for children to thrive? Muddy Puddles Nursery in Norwich is looking for Nursery Practitioners to join our dynamic team! If you love working with children aged 3 months to 5 years and want to make a real difference in their early years, this is the perfect opportunity for you! • Creative Freedom: Help design and deliver exciting activities that support children's development., • Supportive Team: Work alongside experienced professionals who are dedicated to providing the best care., • Positive Environment: Foster strong relationships with parents and carers, and be part of a community that values diversity and inclusion., • Professional Growth: Access to ongoing training and development opportunities to enhance your skills. As a Nursery Room Leader, you will play a key role in delivering high-quality early years care and education, ensuring children are supported in a safe, nurturing and engaging environment. You will lead and inspire a team of practitioners, oversee the planning and delivery of activities in line with the EYFS framework, and help maintain excellent standards of practice across the nursery. Working closely with the Nursery Manager, you will also support staff development, build positive relationships with families, and contribute to the smooth day-to-day running of the nursery. More information can be found in the Nursery Practitioner – Job Description • A genuine passion for working with children., • Strong communication and interpersonal skills., • Knowledge of the EYFS framework., • A commitment to maintaining a clean and safe environment., • Flexibility and a positive attitude., • Level 3 Qualified Early Years professionals At YMCA Norfolk we are hope filled, inspiring and empowering. We aim to offer meaningful opportunities to make a difference in the lives of young people. We place young people at the heart of all we do and are committed to building an organisation that is responsive to the needs of young people within our community. As a value-driven organisation we want our identity to run through everything we do, so we aim to create a welcoming and inclusive environment for not only the young people we serve but our staff too. Working at YMCA Norfolk is an opportunity to be a part of an organisation which is challenging, innovative, rewarding and most importantly - fun! • Health Care Plan, • 34 days (pro rata) per annum inclusive of Bank and Public Holidays, • An additional day of annual leave (pro rata) awarded after 5 and 10 years of continuous Long Service, • Access to contributory stakeholder pension scheme after 3 months, • Health and wellbeing events and activities, • Family friendly policies, • In service training opportunities and bursaries investing in your development, • Annual staff day and staff awards to celebrate our successes, • Death in service benefit of 2 x annual salary, • Regular line management and support, • Staff discount at Williams Kitchen Café, Explorers Soft Play & Muddy Puddles Nursery YMCA Norfolk is committed to safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to share this commitment. Please note the successful candidate will be required to undertake a Enhanced DBS check prior to starting employment. Written references will be obtained for the successful candidate that will cover the previous 5 years of employment. The successful candidate will be advised that an offer of employment is subject to us obtaining a minimum of two references which are satisfactory to YMCA Norfolk. Character references may be sought where it is not possible to obtain employment references. #J-18808-Ljbffr

A fantastic opportunity has arisen within our Property Services team for a Building Safety and Compliance Manager. This senior role will lead and inspire our "big six" compliance areas, ensuring the Council meets all statutory and regulatory requirements across a diverse property portfolio. You will provide expert advice on building safety, while driving forward compliance programmes, managing performance, and leading a high-performing team to deliver safe, high-quality, and value-for-money services. We are seeking an experienced leader with a strong background in local authority or similar environments, who can foster collaboration, manage risk effectively, and deliver continuous improvement across services. This role will support the Director of Property Services to deliver a range of services, working within the relevant legislative framework and organisational policies. To provide excellent knowledge, professional advice and experience of building safety, in particular in relation to fire and to lead the Property Services teams in delivering a range of compliance programmes to ensure the council fully discharges its statutory duties. Key to the role will be the need to manage, inspire and develop the team to provide high quality, value for money services to the residents and effective collective corporate support to the Council to enable the delivery of the Council’s ambitious agenda, through interactions with staff, elected Members and other stakeholders. Working together to provide ownership of cross-cutting challenges and opportunities, breaking down silos and working across teams to take a ‘whole system’ approach which puts the customer at the heart of things. • Work collaboratively with colleagues to deliver the Corporate Plan and service plan., • Take a collaborative approach to service delivery across the Council to deliver positive outcomes beyond traditional service boundaries where required and directed by sharing knowledge, experience across the council, • Lead the delivery and development of the team and the staff that deliver these services, as well as external suppliers / contractors, • Work with the Director of Property Service as a member of the service management team to ensure all strategies/plans/activities are aligned with business need and support delivery of the corporate plan, • Responsibility for the completeness, accuracy and integrity of data within and across systems used by the team, reporting and analysing that data to enable informed decisions to be made, • Responsible for providing excellent knowledge, professional advice and experience of building safety, in particular in relation to fire and to lead the Property Services teams in delivering a range of compliance programmes to ensure the council fully discharges its statutory duties, • Demonstrate excellent understanding and knowledge of building safety within large property portfolios, • Excellent understanding and knowledge of building safety within large property portfolios, • Sound understanding of the requirement of digital building information and safety case files, • Strong track record of developing and delivering innovative building safety strategies, • Detailed experience and knowledge of construction, planned works and repairs and maintenance, • Experience in managing planned capital, large complex revenue works and/or M&E projects and term contracts with a value of up to £10m per annum, • Be pragmatic and proactive approach to build strong relationships with key stakeholders, particularly tenants and leaseholders, • Manage and motivate a team of support staff as and when required according to the nature, scale and complexity of the works in hand, • Set objectives and performance measures, monitor performance and provide guidance and support, • Undertake performance management of staff, contractors and consultants, • Provide clear explanations of policies, give professional judgements and make logical decisions relating to services covered by the role, • IFE at GIFireE or above, membership of RICS, CIOB or IFSM, • Evidence of competence across a full range of compliance areas and project management skills, • A good standard of general education and evidence of continued professional development is essential Our council is full of people who have chosen to work in local government because they want to help others and make a difference to their lives or the environment in which local people live. To find out more about working and living in Norwich Home | Work in Norwich. The council has a long and proud history of being a council that is keen to push the boundaries of what a district can achieve, to find out more about what it is like to work in local government visit Working in local government - #LocalGov Careers - Youth Employment UK We offer our employees a competitive pay and benefits package. Whether you’re looking for a new career, promotion, flexible working opportunity to fit with your home life or a sideways move – we have a variety of challenging employment opportunities for everybody. Norwich City Council offers the opportunity to work with great people who are passionate about promoting Norwich and the services the council provides. We also offer good career prospects with competitive rates of pay, generous holidays and working arrangements to suit all lifestyles. The council is committed to a policy of equality opportunity in employment, in recruitment and the services we provide. Applications are considered on the basis of their suitability for the post regardless of sex, gender reassignment, race, ethnic origin, disability, age, marital status, domestic responsibilities, sexual orientation or religious affiliation. People with disabilities are guaranteed an interview provided they are suitably qualified and/or experienced. Candidates will be considered for shortlisting on the factual information on their application form. Therefore it is important to give as much detail as possible including information about experience gained outside employment. • All employees are eligible to join the Local Government Pension Scheme (LGPS), • Paid holiday entitlement starts at 26 days per annum and increases with length of service to a maximum of 33 days per annum. This is pro rata for part-time employees, • In addition to the statutory public holidays, we grant an additional statutory day leave at Christmas, • Norwich City Council supports its employees through the provision of occupational health and employee assistance support #J-18808-Ljbffr

An opportunity has arisen for a Project Manager to join Lintott, a Galliford Try business. Reporting into the wider delivery team, you will lead the successful planning and delivery of a varied portfolio of projects, ensuring contractual, commercial and regulatory requirements are met. Working primarily under the NEC3 contract (or approved variants), you will act as the main point of contact for stakeholders, supporting safe, efficient and high‑quality project delivery. • Lead assigned projects from initiation to completion, ensuring time, cost, quality and safety objectives are achieved., • implement and manage Project Charters to meet customer, company, contractual and legislative requirements., • Define project scope, standards, performance measures and success criteria., • Produce and manage project programmes, budgets, cost forecasts and reports., • Plan and sequence activities, including quality, risk and time planning (using tools such as MS Project)., • Communicate effectively with clients, delivery partners and internal teams to resource, plan and meet commitments., • Manage project milestones and associated payment criteria, ensuring appropriate documentation is in place., • Promote continuous improvement by identifying and removing non‑value‑adding activities., • Ensure full compliance with Business Assurance standards, reporting and record‑keeping requirements., • Attend customer sites as required and represent the company’s culture and values. We’re interested in your capability and potential. If you meet most of the criteria below, we encourage you to apply. • Experience in Project Management or Project Engineering (typically 2+ years)., • Engineering background with electrical and/or mechanical knowledge., • Commercial awareness in a project delivery environment., • Experience working with the NEC3 suite of contracts (or similar)., • Knowledge of the UK municipal water sector is desirable., • Project management training or qualifications (e.g. PRINCE2, APM) are an advantage., • Excellent organisational skills and the ability to manage multiple projects at once. Strong communication and stakeholder – management skills. With an impressive order book of over £3.8 billion we are one of the industry’s leading principal contractors, affording you the opportunity to work on some of the UK’s most exciting projects, offering stability as well as the chance to stretch your capabilities and realise long‑held career goals. We are committed to maintaining the physical and mental wellbeing of all our people through our ‘Be Well’ programme which offers discounts on certain products, advice and support for a range of issues. We invest in high‑quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office‑based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team. We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. • Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays, • A wide range of corporate discounts, • Cycle to Work schemes, • Regular Save as You Earn share purchase scheme, • Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it, • Paid for yearly membership to one recognised professional association relevant to your role Our purpose is to improve people’s lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long‑term value. Galliford Try welcomes applications from candidates who would like to work full‑time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long‑term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview. • Job Identification 2904, • Job Category Commercial, • Posting Date 06/02/2026, 12:22 PM, • Job Schedule Full time, • Job Shift Day, • Locations Jarrold Way, Norwich, NR5 9JD, GB #J-18808-Ljbffr

Location: Mobile - East - Cambridge, Norwich, Dunstable, Chelmsford, Ipswich, Northampton Salary: £50,000 + Overtime + Company Van Working Hours: 8:00-17:00 Mon‑Fri Benefits: Company Van, Private Healthcare, 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more. At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day‑to‑day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data‑driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. • Build and maintain strong, effective working relationships with key stakeholders across the client organisation and EMCOR UK, acting as a senior regional point of contact., • Provide regional supervision and leadership to multi‑skilled engineering teams, ensuring daily activities are effectively coordinated, resourced, and delivered in line with contractual requirements., • Maintain daily liaison with the engineering teams to ensure manpower is fully utilised, appropriate skill sets are deployed, and service resilience is maintained during core hours and periods of increased demand., • Work closely with Business Support teams to ensure reactive and planned maintenance work orders are completed, closed, and returned within agreed SLAs and KPIs., • Maintain regular communication with local client representatives regarding maintenance performance, emerging risks and operational priorities., • Develop, mentor and support engineering teams through training, coaching and technical guidance to enhance service delivery, encourage progression and promote retention., • Act as the technical escalation point, providing hands‑on engineering support only where required, including during critical incidents, complex faults or periods of exceptional operational pressure., • Carry out supervisory and assurance checks, including auditing workmanship, housekeeping and customer satisfaction, ensuring EMCOR standards are consistently achieved., • Manage and audit subcontractor performance, ensuring compliance with contractual SLAs, KPIs and safe systems of work., • Ensure all Planned Preventative Maintenance activities are completed in line with agreed schedules, with failures or risks escalated and mitigated appropriately., • Support rectification of defects through supervision or direct intervention where necessary, ensuring all performance standards are met in accordance with contract requirements., • Maintain on‑call responsibilities in line with existing arrangements, reviewing effectiveness and implementing improvements where required., • Produce and manage engineering rotas and on‑call schedules, ensuring adequate coverage and timely submission., • Undertake HV/LV Authorised Person responsibilities and associated duties where appointed, ensuring statutory and operational compliance., • Own statutory compliance across the account, ensuring inspections, testing and certifications are completed within required timescales., • Lead and promote a strong culture of health, safety and compliance, including completion of monthly site safety audits and delivery of weekly toolbox talks., • Analyse operational and performance data monthly, identifying trends, risks and underperformance, and implementing documented action plans where required., • Lead the development and delivery of continuous improvement initiatives, including optimisation of maintenance strategies, in collaboration with the Senior Asset Manager., • Lead the implementation of new work scheduling functions, ensuring teams are trained and processes embedded effectively., • Develop and implement innovative ways of working to improve efficiency, service quality and operational resilience., • Lead the identification and development of opportunities to improve energy efficiency across buildings and assets within the contract., • Collate performance, compliance and operational reports for submission to the Operations Delivery Manager, demonstrating achievement against targets and contractual obligations., • Ensure engineering teams have the tools, resources, training and support required to deliver safe, compliant and high‑quality services., • Minimum five years experience of technical services management/supervision in a building services environment., • HNC/HND/Degree in Electrical or Mechanical Engineering, or a relevant vocational technical qualification plus experience., • Working knowledge of critical LV/HV distribution systems, including UPS generators., • Previous or current appointment as Low or High Voltage. Training will be provided., • Proven leadership and management skills., • Excellent knowledge of M&E building systems., • Excellent communication and customer service skills., • Ability to write comprehensive and well‑written reports., • Firm understanding of asset lifecycle management., • Proven experience within a building services environment., • Proven track record of operations management in a hard services FM environment., • Good IT skills including Microsoft packages, CAFM, scheduling and auditing tools., • Sound understanding of current legislation, environmental and quality related assessment., • Excellent interpersonal and customer relationships., • Exceptional presentation and communication skills., • Proven experience in effectively managing a team., • Working knowledge of broadcast critical infrastructure desirable. At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation and better problem‑solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in building a culture of mutual respect and equity, a place where every voice is heard and every individual is championed. • Industry‑leading maternity & paternity policies, • Refer a friend scheme – worth £500 per referral, • GEMS – internal recognition scheme with vouchers for Amazon and retail/dining, • Extensive learning & development opportunities, including opportunities for progression, • Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover, • Bike to Work Scheme, • Health cash plan – benefits covered include optical, physiotherapy and a health & wellbeing, • Dental scheme, • Access to health assessments, • Employee Assistance Programme – offering guidance and advice on Personal, Health, Legal and Financial queries #J-18808-Ljbffr

Pikl is on a mission to enable the growth of digital marketplaces, starting with vacation rentals. We design and deliver insurance-enabled solutions that help platforms, property managers and owners unlock new revenue and deliver better customer experiences. Founded in 2016, we began by protecting individual hosts and homeowners with specialist holiday-let cover. That experience now powers our insurance-enabled products, which increase participation, lift conversion and drive revenue across the marketplace value chain: platforms, homeowners and guests. With offices in Norwich and London, and plans for international expansion, we work with some of the most recognised brands in travel as well as major insurance aggregators. The IT Manager is responsible for the secure, reliable and efficient operation of Pikl's IT environment, supporting colleagues primarily in Norwich, London and working from home. This role sits at the intersection of IT operations and information security, combining hands-on support, infrastructure oversight and vendor management with accountability for delivering secure and well-governed systems. Working closely with our external IT provider and CISO, the IT Manager ensures that systems, controls and processes are not only well designed but consistently executed. This role is less about owning strategy and more about high-quality delivery, operational discipline, and continuous improvement across IT and security. The role also plays a key part in enabling the safe adoption of AI tools across the business, ensuring appropriate controls, guardrails and infrastructure are in place. Act as the primary IT contact, providing responsive, high-quality support for end users Maintain the day-to-day operation of IT infrastructure including endpoints, networks, Wi-Fi and core cloud systems Manage joiner and leaver processes from an IT perspective, ensuring consistent, secure provisioning and deprovisioning Own and maintain the IT asset register, including procurement, tracking and lifecycle management Maintain office technology and audio-visual equipment to a high and reliable standard Deliver small-to-medium IT improvements and projects Act as the interface with the external IT provider, managing tickets, prioritisation and service quality Maintain clear, structured documentation for systems, processes and controls to support resilience and audit readiness Drive measurable improvements in system reliability, security posture and user experience Manage supplier relationships to ensure value for money and reliable service Implement and operate security controls Administer core security tooling (endpoint protection, email security, identity and access management, patching) Support user access control, device compliance and secure configuration standards Deliver day-to-day security activities including patching, monitoring and basic incident triage Support and maintain backup and disaster recovery processes, ensuring data is protected and recoverable Support audits, supplier due diligence and compliance activities (e.g. Cyber Essentials, ISO 27001) Promote good security practices across the business through practical guidance and user support Escalate risks, incidents and control gaps clearly and promptly Support rollout and safe usage of approved AI tools ensuring controls are followed Enforce policies around data handling and access when using AI-enabled platforms Ensure devices, identity and monitoring environments are configured to support safe AI adoption Provide practical guidance to colleagues on appropriate use of AI tools in their work Maintain clear, structured documentation for systems, processes and controls to support resilience and audit readiness Monitor system performance and proactively resolve issues before they escal Significant experience in an IT support, or IT manager role Strong working knowledge of Microsoft 365 and modern endpoint management Comfortable owning day-to-day IT operations in a small-to-mid sized business environment Experience working with an outsourced IT provider, with the ability to manage and challenge constructively Solid understanding of networking basics (Wi-Fi, routing, connectivity troubleshooting) Hands-on experience supporting end users, devices and office-based IT environments Practical experience implementing security controls and tooling Awareness of Cyber Essentials / ISO 27001 style controls and how they apply operationally Implementation of ISO 27001 or ISO27k1 would be an advantage Exposure to AI tools in a workplace context and an understanding of associated risks Highly organised, with strong attention to detail and good documentation habits Clear communicator, able to explain technical issues in a straightforward, pragmatic way Comfortable working independently and taking ownership of outcomes At Pikl, our values are the foundation on which our success is built. They guide how we work together, how we make decisions for customers and colleagues, and what we recognise and reward. We think big and are fearless in turning challenges into opportunities. We stay curious, test ideas and learn quickly. We put people first, building relationships rooted in empathy and trust. We respect, include, and learn from one another. We celebrate progress. We unlock growth opportunities for our customers and each other yet make it our personal responsibility to own actions and see them through. Hybrid & Flexible working set up Access to an incredible working space in Norwich and London Annual leave entitlement of 28 days, plus bank holidays 35 hour working week Employee Assistant Program with 24/7 GP support and wellbeing services for you and your immediate family 10% discount with Sykes Cottages Training and development opportunities Social events Support from an awarding-winning CEO & Founder #J-18808-Ljbffr