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Job Title: Installation Engineer – Fire & Security Location: Glasgow Company: Dalkia UK Job Type: Full-Time, Permanent Reports To: Project Manager Job Purpose Dalkia UK is seeking a dedicated Installation Engineer – Fire & Security to support the delivery of high-quality systems across our project portfolio. In this role, you will work closely with the Project Manager and subcontractors to ensure fire and security systems are commissioned in full compliance with British Standards and client specifications. You’ll play a key part in ensuring each system is safe, operational, and ready for handover. Key Responsibilities • Support the Project Manager in delivering compliant, fully operational systems on time and within scope., • Liaise with subcontractors and suppliers to maintain high installation and commissioning standards., • Verify that all systems are tested, documented, and demonstrated to clients at handover., • Conduct fault-finding, diagnostics, and final adjustments to ensure systems meet client expectations., • Ensure technical and safety compliance in line with British Standards and industry best practices., • Work alongside internal teams and external suppliers to troubleshoot and resolve any installation or performance issues., • Complete and submit all commissioning paperwork and documentation accurately and on time., • Maintain the highest standards of Health & Safety on-site, complying with company and legal requirements., • Assist with technical queries and liaise with the design team where necessary. Qualifications & Experience Essential: • Recognised apprenticeship or qualification in Fire & Security Systems, • Health & Safety training (e.g. CSCS, IPAF, Manual Handling, etc.), • Strong experience in the construction industry and fire/security system installations, • Proficient in Microsoft Office (Word, Excel), • Strong communication and reporting skills Desirable: • 5+ years of industry experience, • Previous commissioning experience in a similar role, • Experience with IT networking and integrated security systems Key Competencies • Teamwork: Positively contributes to team success and collaboration, • Planning & Organisation: Effectively manages workload, deadlines, and responsibilities, • Communication: Clear, concise, and professional in all interactions, • Commercial Awareness: Understands the cost implications of work and controls expenses, • Risk Management: Identifies and mitigates technical and safety risks, • Adaptability: Thrives in changing environments and handles new challenges with confidence, • Drive for Excellence: Takes pride in high-quality work and continual improvement, • Customer Focus: Maintains strong working relationships and ensures satisfaction, • Self-Motivation: Demonstrates initiative and drive in personal and professional development Health & Safety At Dalkia, safety comes first. All staff are expected to take reasonable care for the safety of themselves and others and follow all relevant health and safety guidance as outlined in our company policy. Diversity, Equity & Inclusion at Dalkia We are committed to fostering an inclusive, diverse and respectful work environment. We value individual differences and are proud to be an equal opportunity employer. We encourage applications from candidates of all backgrounds, and strive to ensure everyone has the opportunity to thrive and contribute their best work. Ready to Join Us? If you're a proactive commissioning engineer who values safety, quality, and customer service, apply today to become a key part of Dalkia’s specialist fire and security team.

Account Manager Position Overview As an Account Manager, you’ll be at the forefront of driving growth by identifying, engaging and converting new commercial clients. This is a proactive, high-impact role focused on building strategic relationships and delivering tailored IT solutions that solve real business challenges. You’ll be instrumental in expanding our footprint across different markets with our vendor agonist offerings and in-house services and solutions Hybrid working We recognise the benefits that remote and flexible working brings. We operate a hybrid working policy that allows our employees to balance time in the office and time from home. Each team within our organisation can decide how to implement this policy. If you have any questions after applying, please reach out to our recruitment team. Responsibilities • Proactively identify and pursue new business opportunities across commercial sectors., • Build and manage a robust pipeline of prospects with a consultative approach from initial conversations through to delivery and post support, • Present and position value-driven, VAR Solutions and IT solutions including Microsoft 365, Azure, Security, and infrastructure technologies., • Collaborate with Pre-Sales, Procurement, and Service Delivery teams to shape compelling proposals., • Maintain accurate CRM records, forecasts and activity reports., • Consistently meet and exceed monthly and quarterly GP targets and KPIs. Experience and Qualifications • Proven track record in new business development within the IT reseller or VAR space., • Strong understanding of multi vendor products, services and solutions, • Demonstrable success in generating prospects into long-term clients., • Excellent communication, negotiation and presentation skills., • Ability to understand client needs and translate them into tailored technology solutions., • Comfortable working in a fast-paced, target-driven environment. About Us: We are the tech company with people at heart. At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

Clinical Services Manager – Online Bereavement Counselling Home-based 37.5 hours per week £43,120.44 - £46,012.42 per annum plus competitive benefits (Interviews taking place 11th February - Remote) Sue Ryder is here to make sure that no one has to face dying or bereavement alone. There is no one-size-fits-all approach to grief, but with the right support, people can be met with compassion, skill and care when it matters most. We are seeking an experienced Clinical Services Manager to lead our high-demand Online Bereavement Counselling Service at an exciting point in its development. This senior clinical leadership role offers the opportunity to oversee a national service delivering safe, high-quality, time-limited bereavement counselling within a strong, values-led organisation. From spring 2026, our service will transition to a Single Session Therapy (SST) model, improving access, responsiveness and outcomes for people experiencing grief. You will play a key role in leading this change, supporting clinicians to adapt practice while maintaining robust clinical governance and safeguarding. The Role As Clinical Services Manager, you will lead the day-to-day clinical delivery of our Online Bereavement Counselling and Palliative Care Counselling services. Working closely with the Head of Bereavement and Grief Services and the Clinical Director, you will ensure the service is high quality, safe and confidential, delivered across the stepped care model, including Level 3 interventions (NICE guidance). You will provide clinical and line management leadership to counsellors and team leaders, oversee risk management and safeguarding, and drive continuous improvement in quality, productivity and user experience. About You You will be an experienced, accredited clinician with a strong background in bereavement, loss and grief work, and proven experience leading clinical or counselling services. You will be confident working with time-limited or brief therapy approaches and motivated by service development, innovation and meaningful impact. This home-based role offers flexibility, influence and the opportunity to lead a service through a significant and exciting period of change. Minimum essential criteria for this role: • Accreditation with BACP, • A Diploma/Degree in Counselling or Psychotherapy., • A Supervision qualification, ideally with accreditation., • Extensive experience in bereavement, loss, and grief counselling., • Experience leading and managing large counselling teams and services., • A strong understanding of safeguarding, risk management, and online service provision., • Knowledge of clinical tools such as the Adult Attitude to Grief Scale. Benefits • Company pension scheme, • 27 days holiday – rising to 33 with length of service plus bank holidays, • Enhanced maternity and paternity pay, • Enhanced sick pay, • Electric Vehicle Scheme, • Healthcare Cash plan, to claim back costs of routine healthcare, • Death in Service benefit, • Staff discount of 10% on new goods online at shop.sueryder.org, • Structured induction programme and learning and development opportunities. For more of our employee benefits please visit our website. Our commitment to diversity and inclusion At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities. As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role. We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support. If you require support to compete an application or participate fully in the interview process, please email . Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, Global Cultures, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments. For more information on our Equity, Diversity and Inclusion work, please visit: Join us in creating a culture where everyone feels respected, valued, and able to thrive.

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to take a customer-led approach across our operations, striving to serve our customers with a seamless experience no matter what facility or region they are in. Finding the right solutions for our customers starts with finding the right people for Colt DCS. We believe in creating a healthy, learning environment for our employees to flourish. Our vision: to be the most customer-centric data centre provider. About the Role Reporting to the Senior Problem Manager and working remotely, you will be responsible for identifying, analysing, and supporting the resolution of issues predominantly related to data centre Mechanical and Electrical (M&E) equipment / services. Your purpose will be to minimise business impact and prevent future incidents across all of our sites in Europe, India and Japan. In practice, this means you'll use your knowledge of M&E equipment / systems / services in working closely with cross-functional teams to investigate root causes, implement corrective actions, and drive continuous improvement in DCS service delivery. This may also include working with or presenting to DCS customers and/or suppliers. In summary, you'll be managing the lifecycle of infrastructure Problem tickets across our DCS estate. This will include proactive work to analyse historic issue data, using that to deliver comprehensive recommendations to help mitigate these arising in future where possible. About you As you'll be investigating, analysing and reporting on a range of infrastructure related issues, you'll need a proven track record in managing incidents and problems associated with critical mechanical and electrical systems (for example, power distribution, cooling, UPS). It is therefore likely that your experience will include working in environments such as data centres or other large scale infrastructure, and be supported by facilities related qualifications (ie Uptime Institute or electrical / HVAC certifications). Within this, you'll have the ability to understand how to get to the root cause of infrastructure related problems, alongside analysis capability serving to identify trends and make data-driven recommendations. All of this will be underpinned by your strong communication skills and the ability to help technical and non-technical audiences understand issues and how best to resolve them. What we offer We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt DCS recognises the importance of a work-life balance. These are just some of the reasons why Colt DCS is recognised as Great Place to Work Certified UK. The Role in More Detail Key Responsibilities • Risk Identification/Problem Identification and Analysis o Investigate and analyse incidents to determine root causes (RCA) and patterns. o Proactively identify recurring issues through trend analysis, with a specific focus on building monitoring systems (BMS) data analysis. o Risk assessment of non-standard Changes. • Resolution and Mitigation: o Ensure timely resolution and closure of problem tickets. o Identify permanent solutions for recurring incidents. o Ensure timely escalation of critical issues and coordinate resolution efforts across teams. • Documentation and Reporting: o Maintain comprehensive documentation of problems, their resolutions, and preventive measures. o Prepare detailed RCA reports and graphs to support the technical explanation of a Problem o Keep documentation for problem management accurate and current. • Continuous Improvement: o Prepare presentations on Problem management metrics, trends, and improvements. o Proactively identify opportunities to enhance service reliability and efficiency. o Participate in problem management initiatives and projects to drive continuous improvement. o Deliver internal technical training in areas of expertise. • Collaboration and Communication: o Collaborate with stakeholders to gather information and perform thorough problem diagnostics. o Join and document problem review meetings, providing regular updates. o Actively participate in Monthly Executive Reviews and other key meetings, lead the meeting if required. o Work with cross-functional teams to implement corrective actions and drive improvement. o Support and oversee the onboarding process for new sites, representing Service Operations, with particular focus on ensuring documentation is available and accurate and “snags” are captured. Requirements • Hands-on knowledge of Mechanical & Electrical (M&E) systems and Data Centre infrastructure., • Proven experience in problem management or incident management within a complex DC environment., • Experience with monitoring systems and ability to analyse monitoring data to detect and pin point issues., • Strong analytical skills with the ability to analyse data, identify trends, and make data-driven decisions., • Excellent documentation and reporting in English., • Knowledge of IT and Networking concepts., • Knowledge and experience with at least one of common RCA methods (5-Whys, Fishbone Diagram, Fault Tree Analysis, Pareto Analysis), • ITIL certification or knowledge of ITIL framework practices. Note that for this role, there will be a need to travel to site locations when required, in addition to a small number of trips to our offices annually for face-to-face team meetings.

A government agency in the UK is seeking a Senior IT Service Manager to oversee service management and implement ITIL practices. The role involves leading a team, managing service delivery across multiple platforms, and ensuring service availability and performance. Ideal candidates will have strong

A retail company in the United Kingdom is seeking a Service Delivery Manager to oversee IT service performance and governance. Responsibilities include managing escalations, building relationships with leadership, and leading improvement initiatives. The role emphasizes strong stakeholder engagement

This position offers a competitive salary, benefits package, and long-term career development opportunities. A leading technology company in Scotland is looking for a Field Delivery Manager to lead a team of engineers. You will ensure exceptional service delivery, focusing on safety and compliance w

A large healthcare organisation in the UK is seeking a Head of Service Delivery to lead IT service performance. This is a high-impact leadership position that directly supports frontline care and ensures service stability. The role entails ownership of day-to-day service delivery, vendor management,

This is a unique opportunity to influence positive changes within the public sector, driving innovation and high-quality service delivery. A government agency in Scotland is seeking an experienced Service Manager to lead the strategic use of data across the organisation. The role includes overseeing

This is an exciting opportunity with a competitive salary of £27,000, 33 days annual leave, mobile working, and various company benefits, including a salary sacrifice pension scheme. A leading outdoor estate management firm is seeking a motivated Service Delivery Manager to join their Grounds Maint

The successful candidate will help to lead the delivery of key Digital business-related services, as well as supporting the wider delivery of NHS Lanarkshire’s (NHSL) Digital Strategy to transform our health and social care services to the benefit of the population of NHS Lanarkshire. NHS Lanarksh

A governmental agency is seeking a Delivery Manager in Glasgow to oversee the smooth operation of tribunal services. This pivotal role involves leading a team to ensure excellent customer service, managing key stakeholder relationships, and driving operational efficiency. The ideal candidate will ha

You will be responsible for service management within the ITIL Framework stage of IT Service Design, this covers multiple ITIL processes including but not limited to: IT Service Catalogue management, IT Service Design documentation, Availability management, Capacity management, Service Continuity, a

This hybrid role offers a competitive salary of £70k - £80k plus a bonus and comprehensive benefits package, including private medical insurance and 25 days of annual leave. A leading recruitment firm is seeking a Head of IT based in Rugby to lead a high-performing team and enhance customer experi

Supporting a Delivery Manager(s) with the delivery of large scale / complex IT projects or for the end‑to‑end delivery of one or more small to medium scale IT projects / sub‑projects. Working with Product Managers, Delivery Managers, or project managers collaboratively to ensure delivery is al

ITIL certifications with strong ITIL knowledge, and specific demonstrable experience across all the ITIL processes (e. Our client-centric approach calls for innovative people, with a passion for continual improvement to join our expanding Service Management Capability and Managed service team to sup

You will report to the Head of IT, EMEA, and work with technical teams, vendors, colleagues in the IT EMEA management team, and business stakeholders, to monitor, manage, and improve the IT services delivered. As a Senior IT Service Manager for EMEA you will be the key interface between the regional

Service Delivery Manager – IT, M365, Cloud, ServiceNow, SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London). Service Delivery Manager – IT, M365, Cloud, ServiceNow, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London). This is an exceptional Service Delivery Manager

You will lead a collaborative approach with the Supply Chain Operations Manager and Additional Works Manager to ensure all contracted activities are delivered to the highest standards. Reporting to the Account Director, this role has island-wide responsibilities and is pivotal in overseeing operatio

A leading IT services firm in the United Kingdom seeks a Senior Technical Account Manager to lead infrastructure delivery and build strategic client partnerships. This is a key position for ensuring exceptional service and continual value for high-profile clients, fostering an inclusive work environ

We are seeking a strategic Service Delivery Manager (SDM) to lead the governance and performance of our external IT service providers, with a strong emphasis on senior stakeholder engagement. Ensure IT service partners remain compliant with IT service management processes and governance. Acting as t

We are seeking a strategic Service Delivery Manager (SDM) to lead the governance and performance of our external IT service providers, with a strong emphasis on senior stakeholder engagement. Ensure IT service partners remain compliant with IT service management processes and governance. Acting as t

A recruitment and consulting firm is seeking an experienced IT Programme Manager to oversee critical enterprise IT programmes on a remote basis, with occasional travel to Warrington. This is an exciting opportunity to join a firm that prioritizes diversity and equal opportunities. The role requires

A government agency in the UK is seeking a Lead Service Transition Manager to facilitate the transition of IT projects to live service. The role involves managing resources, ensuring quality service delivery, and collaborating with various teams. Ideal candidates will possess strong stakeholder mana

Candidates should have strong knowledge of IT Service Management and ITIL certifications, along with the ability to handle financial management and deliver compelling presentations. A leading technology services provider is seeking a Delivery Lead to oversee service and change delivery across accoun

As an IT Service Manager, you’ll help make sure vital digital services change safely and smoothly, so health and care services people rely on are always there when needed. You’re at the centre of change, working with digital teams and partners to plan, guide and land IT changes that support CQC�

Support: A range of Family Friendly policies such as opportunities to work reduced hours or job share; access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services; paid paternity, adoption and maternity leave; free annual sight tests for emp

Working with a leading IT Consultancy who are on the search for a Agile Delivery Manager. Join our Agile Delivery, Scrum, and Coaching capability within a dynamic and growing technology community. This role is part of a broader digital transformation team dedicated to fostering user-centred design,

Der ideale Kandidat bringt Erfahrung im IT Service Management, ist analytisch denkend und kommunikationsstark. Sie übernehmen die Verantwortung für SLA-Überwachung, Projektdokumentation und arbeiten strategisch mit Kunden zusammen. Flexible Arbeitszeiten und ein unbefristeter Vertrag werden gebot

You'll work in a flexible environment with opportunities for innovative solutions while directly engaging with stakeholders. A leading technology firm seeks a Contract Services Manager in the UK. This position demands strong communication skills, IT contract management experience, and a background i

As a Service Delivery Manager, you will play a crucial role in ensuring that our services deliver exceptional value to our internal customers. Cloud Service Delivery Manager. Proven experience in IT or technology, including customer-facing service delivery or technical account management roles;.

Your focus is to ensure client satisfaction, rectifying any reliability issues, tracking service metrics, adhering to budgets, and supporting delivery teams with service completion in a safe and professional manner, in accordance with client specifications and OUTCO policies and procedures. Lead and

A government agency is seeking a Senior IT Delivery Manager to lead large and complex IT change projects. You will be responsible for the end-to-end delivery of IT initiatives, managing project plans, risks, and stakeholder relationships.

You will be responsible for service management within the ITIL Framework stage of IT Service Design, this covers multiple ITIL processes including but not limited to: IT Service Catalogue management, IT Service Design documentation, Availability management, Capacity management, Service Continuity, a

A public sector organization is seeking a Senior IT Service Manager to shape and enhance its IT service portfolio using strong ITIL practices. This role involves leading service management across multiple platforms, ensuring service availability, and applying the ITIL framework to IT service design.

Ensure seamless delivery of services to clients. Making sure that services are being seamlessly delivered to the clients of an organization. Monitor progress and track KPIs.

Summer-Browning Associates is currently supporting our client in the Central Government, who is seeking a Service Delivery Manager for an initial 3-month assignment with an option to extend. Service Delivery Manager - ERP Oracle Fusion Live Services. Proven experience in Service Delivery, specifical

Proven experience as an IT Service Manager or in a similar IT service management role. Ensuring IT services are delivered in accordance with SLAs, KPIs, and industry best practices. Familiarity with ITSM tools (e.

Flexible Arbeitszeiten und mobiles Arbeiten für eine optimale Vereinbarkeit von Beruf und Privatleben. Unsere Expertise umfasst Shared Services, Support Services, Consulting Services und Service Management. Seit fast 35 Jahren sind wir der innovative und herstellerunabhängige IT-Partner für Konze

The Delivery Manager will have a full understanding of either, or both, Agile and Waterfall delivery methods, and manage change initiatives from start to finish, including co‑ordination of Procurement, and Budget Management. Co‑ordinate IT procurement activities in conjunction with Procurement,

A renowned retail and service organization is seeking a strategic Service Delivery Manager to oversee the governance and performance of IT service providers. This position requires a balance of contract management, service excellence, and operational integration, particularly in retail IT operations

Working closely with Product Managers, Delivery Managers or project managers collaboratively to ensure delivery of the products is aligned with the project scope, requirements, and timeline constraints. A recognised delivery management qualification such as Chartered IT Professional (CITP), Agile Pr

A leading legal firm in the United Kingdom is seeking a Senior IT Service Manager to operate as the key liaison between the business and IT. This position offers the opportunity to lead service improvement initiatives and collaborate with various stakeholders across the region. The ideal candidate w

As a Service Delivery Manager you will work across multiple teams, managing business processes and ensuring an exceptional customer experience by maintaining high‑quality services. At DXC Technology, delivering excellence for our customers and colleagues is more than just a motto; it’s a commitm

This role requires on-site work 3-4 days a week, aligning with a hybrid work policy. The ideal candidate will possess a Bachelor's degree and have experience in technology or finance, along with strong organizational and problem-solving skills. A leading consulting firm in Glasgow is seeking an expe

A leading recruitment agency is seeking a Service Delivery Manager for a telecoms and technology company in the UK. The role involves acting as the key contact for customers, ensuring contractual commitments are met while identifying service improvement opportunities. Candidates should have over 2 y

A data centre connectivity specialist based in the United Kingdom is seeking a Service Delivery Manager. This role involves managing projects, interfacing with clients and stakeholders, and ensuring timely and high-quality service delivery. This is a full-time position with significant growth opport

Bolder’s global technology teams, ensuring that initiatives are delivered seamlessly, efficiently, and in alignment with business priorities. Partner with team leads to adjust priorities and sequencing based on business needs and technical capacity. High level of organisation, with the ability to