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IT Configuration Manager Leicestershire (Hybrid Working - 3 days per week on-site) Excellent Benefits Package An exciting opportunity for an experienced IT Configuration Manager to join a forward-thinking technology organisation, taking ownership of a newly created role as part of a wider ITSM restructure. This position offers the chance to shape how Configuration Management is delivered, governed, and championed across a complex enterprise environment. As the IT Configuration Manager, you'll play a key role in managing and enhancing the Configuration Management Database (CMDB), ensuring data quality, governance, and alignment with wider business goals. You'll work closely with ServiceNow specialists, Service Management, and senior technology stakeholders - including the CTO, Service Owners, and the Head of Infrastructure - to embed practical ITIL processes and ensure configuration data drives smarter operational decisions. This is both a strategic and hands-on role where you'll act as a champion for Configuration Management, driving improvements, engaging senior stakeholders, and fostering a customer-focused approach to service delivery. IT Configuration Manager - Key Requirements: • 3-5 years' experience in Configuration Management or a related IT Service Management (ITSM) discipline., • Strong understanding of ServiceNow, CIs, and Service Offerings., • Proven experience implementing or improving a CMDB, ideally in an enterprise environment., • Solid grasp of ITIL principles and how to apply them pragmatically in real-world settings., • Excellent communication and stakeholder management skills - able to explain complex technical concepts clearly., • Experience managing data governance, process utilisation, and third-party service delivery., • Performance-related bonus, • Car allowance (circa £5k), • Enhanced pension contribution, • 25+ days annual leave, • Private healthcare We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion/belief, sexual orientation, or age.

About the Role Job Title: Night Operations Support Manager - Leicester Location: Leicester Job Type: Permanent – Full Time About FRG First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential. Job Opportunity To lead and develop security officers in the north region, carryout welfare visits, and ensure seamless service delivery whilst promoting our mission statement of Inclusion and Happiness both internally and externally To create a professional environment which enables our field-based colleagues and customers, to feel close to the FRG team wherever they are located Contribute towards operational service delivery across our northern portfolio, to a ensure safe and efficient operation Ensure that FRG’s Health and Safety culture is at the forefront of our people’s minds and also that our services are delivered safely and in line with legal and regulatory compliance Ensure that the whole team has an awareness of the companies SHEQ policies To coach the security officers to ensure that they are self-developing, providing the best level of service to our customers, following process and procedures, and working effectively as a team To ensure that all team members complete all mandatory induction and training materials in advance of agreed timescales Essential Skills Must be able to work Nights Must have a valid UK Driving Licence A flexible approach to the working week, ensuring the operational needs of the region are met prior experience managing/supervising others within a security operations role and the ability to demonstrate that you can improve the performance of individuals and teams the ability to work on own initiative and as part of a team proficient IT skills with an intermediate level of MS Office fundamentals excellent organisational skills the ability to contribute to team goals, and work calmly and efficiently under pressure to be adaptable, flexible, with a positive attitude to hold a valid SIA (SG or DS) Licence About Company First Response Group (FRG) is a total security, risk, and facilities management solutions company. We are leading the way with new technologies and training and development to deliver a first-class service to our clients. What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'. It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes. We are an SIA approved contractor, an ACS Pacesetter, and hold four NSI Gold accreditations.

About the Role TPS Parts Sales Executive Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. Job Opportunity What will you be doing? As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre Achieve personal KPI‘s and revenue objectives with target customers Accurately identify parts to meet the customer sales requirements Utilise all product promotions effectively to achieve specific targets set Identify and leverage potential sales opportunities within customer base Maintain own product knowledge and awareness of competitor activity Build strong working relationships with customers through regular contact with them on the phone and via face to face visits Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice Provide timely communication to customer on their credit status Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales Handle incoming calls and customer enquiries within KPI’s, using the approved greeting Ensure the proper and accurate use of all systems to search and order parts Complete all required documentation accurately and promptly Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual Essential Skills What are we looking for? A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment Passion for providing a great customer service experience Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders A team player with the drive and determination to achieve individual and sales targets on a weekly monthly basis Excellent attention to detail and accurate record-keeping IT literate, preferably with a good working knowledge of MS Excel A passion for the automotive industry

About the Role TPS Sales Manager Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. Job Opportunity What will you be doing? As Sales Manager reporting to the Centre Manager, the TPS Sales Manager is responsible for managing and motivating the Parts Sales team to achieve and exceed sales targets whilst building and maintaining strong and lasting relationships with new and existing customers. Lead, manage and motivate the Parts Sales Executive Team to achieve and exceed sales targets Continually monitor sales performance against set KPIs and take corrective action with the team to ensure KPIs and sales targets are met With the support of the Centre Manager, plan and implement promotional activities and campaigns to enable sales targets to be met Maintain own product knowledge and awareness of competitor activity Conduct regular 1:1 performance reviews to monitor the achievement of individual KPI’s, and provide developmental or corrective support where required With the TPS Centre Manager, ensure the sales team is motivated through creative incentive schemes and rewards Provide and maintain an excellent level of service to customers via the team With the Centre management team, monitor delivery schedules to help maintain and improve service levels Conduct business with the highest level of integrity and professionalism Ensure the proper and accurate use of all business systems throughout the team Ensure compliance with business standards and processes, financial, legal, warranty and ethical guidelines Essential Skills What are we looking for? A proven track record of Sales Team management experience gained in a B2B environment and the ability to lead, manage and motivate a team of Parts Sales Executives Passionate about providing a great customer service experience A confident and capable communicator who can build strong relationships with all key stakeholders and clients High degree of IT literacy and a proficient user of MS Office Sales focussed Results orientated A passion or interest in the automotive industry or providing great customer service

Manage overall Tech services across the Distribution Centre * Managing overall change management, problem management and incident management * Communication with Senior stakeholders in business and technology teams * Working closely with Product and Engineering teams to ensure stability across th

Service Delivery Manager ? 6 Month Contract ? Hybrid ? Midlands VIQU have partnered with an organisation based in the Midlands, who are seeing a Service Delivery Manager to ensure service continuity during a period of transition and change. Contract Overview Role: Service Delivery Manager Length

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Our clients are Britains economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them.

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IT Portfolio Delivery Manager page is loaded## IT Portfolio Delivery Managerlocations: Derbytime type: Full timeposted on: Posted Todayjob requisition id: JR6144549## ****Working Location:

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IT Operations Service Delivery Manager. Instead, the IT Operations Service Delivery Manager role is about. This is a fantastic opportunity to join at a time of change, with the chance to make a lasting impact on how IT services are delivered and experienced.

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Re-design the service in order to maintain delivery of service targets whilst improving quality, efficiency and effectiveness of services. Work collectively with clinicians and managers to ensure effective delivery of service objectives across all relevant services. Ensure that the highest quality,

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All employment decisions at Atlas are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation,

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Work with the Service Desk and Change Manager to embed ITIL‑aligned processes (incident, problem, change, and release) and with the Incident and Service Improvement Manager to identify and introduce improvements. You’ll also understand service delivery excellence — managing live operations, mo

From a day-to-day UK/Switzerland/Gibraltar perspective, the key responsibilities revolve around ensuring that all Service Management-related disciplines are supported via high quality Configuration Management Database (CMDB) data, including working with Service and Application owners to ensure that

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Du gestaltest die Rolle gemeinsam mit einem Teammitglied aktiv mit und entwickelst sie eigenverantwortlich weiter – mit dem Ziel, unsere Servicequalität nachhaltig zu steigern. Dafür fördern wir jeden unserer Mitarbeiter sowohl persönlich als auch fachlich – denn Ihre Motivation und Kreativi

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The Service Delivery Manager will be responsible for delivery of the Scope of Works and all associated contracted SLA’s and KPI’s as agreed with the Clients in the Insurance industry and requires the successful candidate to be MCC Qualified. Flexible, resilient and receptive to change with the a