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Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes: Role Purpose: To support the Site Health and Safety Manager by conducting audits, inspections and supporting training delivery, leading a team of MHE trainers within the DC and ensuring that all processes within that function are carried out to the specified standards required, in a safe manner, ensuring operational efficiencies are identified and maximised. A typical day in this role includes: • Support the Distribution Health & Safety Manager in the completion of site audits, inspections, incident investigations and contractor control, etc., • Maintains a record each for in-house accidents, both settled and contended claims, and best practices for the organisation to ensure its practices are healthy and safe., • Ensuring Training T-Cards/ BOA’s and any other documentation is relevant and fit for purpose., • Review training capacity to ensure it meets operational requirements. Plan team resource accordingly. This is to include a documented handover process to the receiving department to support the transition of trained team members. And give formal feedback to be reviewed and follow up actions if required., • Active involvement in monitoring all aspects of MHE use, providing feedback to senior management, H&S and supporting departments where required., • Review training content and update as required, ensuring all training is in line with RTITB / IITSAR recommendations and deliver training to these standards., • Ensure consistency on MHE processes in line with other AS Watson sites., • Monitors compliance with the use of quality materials for various work schedules., • Plans with the health and safety manager to train or retrain junior members of management to ensure that the team is highly skilled. All leadership capabilities are required to some extent in all roles but there will always be one or two that are critical for success. Identifying this is an important part of building a JD. One way to do this is consider how you would allocate 11 ‘points’ if: Critical was 3, Core 2, and Useful 1. All capabilities must have at least 1 point. This job is a good fit for you if: • You enjoy working with people and are able to engage and motivate them., • You have good communication skills, and an in-depth knowledge of how the FLT department works., • You have the patience and presence required to help inexperienced operators become good and safe drivers., • You are self-motivated and can work with minimal supervision., • You are honest, reliable, and dedicated to your role., • You have a strong work ethic with meticulous attention to detail., • You have a good attitude and aptitude with a willingness to learn new skills., • Organised and able to effectively plan training schedules and delivery material. What you’ll need: • Experience managing a small team., • MHE experience desirable (forklift trucks, LLOPs, PPT and Counterbalance), • A background experience in fast-moving industries., • Experience with working in a previous H&S role. (NEBOSH Qualification desirable but not essential) Here's what's in it for you: • 33 days holiday rising to 38 days with length of service. (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend., • 30% discount on Superdrug Own Brand Products both in store and online., • Company pension matching and bonus., • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it., • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK., • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes., • Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support. Come and be part of something special! Hours: 37.5 | 9.00am - 5.30pm

Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client’s operational environment. Provide strategic oversight of all s

As IT Service Manager, you will act as the primary point of contact for internal stakeholders on all IT service-related matters, building strong relationships and ensuring a high level of customer satisfaction. This position is responsible for ensuring IT services meet agreed Service Level Agreement

As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, an

Our Service Managers have the overall responsibility for successful service delivery, managing service margin, and ensuring service level adherence. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual or

BESS Delivery & Service Manager / Engineer – Utility Scale Projects. BESS Delivery & Service Manager / Engineer (Utility Scale). Willingness to travel to project sites.

Our Area Service Delivery Managers are part of the Field Team and for this role you must be located within the. We are looking for a highly motivated person to join our team of Area Service Delivery Managers. You will be responsible for managing IAM RoadSmart’s operational service delivery within

Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK &l

Are you passionate about Service Management, particularly ITIL Service Design? Were hiring an IT Service Design Manager. Based within IT Operations, our Service Operations Design and Transition teams work closely t. Job Title: IT Service Design Manager </p&g

Partner with the IT team, delivery leads, business analysts and solution architects to assess working practices and support improvements through targeted training. Support course promotion, scheduling, registration tracking and assist with technical queries in collaboration with IT teams. Stay up to

You will work with Made Tech principals across our disciplines including data, security, engineering and strategy, as well as delivery partners to ensure business critical services are transitioned and supported with minimal risk and meet the needs of our customers. Implementing ways of working that

With proven leadership skills and extensive experience in IT Service Delivery, you will enhance stakeholder relationships and oversee a high-performing team to deliver exceptional service. A renowned cultural institution in the United Kingdom is seeking an experienced Head of Service Delivery & Oper

A private healthcare institution in London is seeking an experienced IT Service Delivery Manager. This role involves leading IT operations, managing service delivery, and maintaining high-quality support. The ideal candidate will have strong skills in service transition and IT management, alongside

This role prioritizes customer satisfaction, fleet efficiency, and service delivery, devoid of sales pressure. Attractive benefits include a competitive salary of £30,000, a 10% bonus, generous leave, and comprehensive wellbeing services. A leading vehicle rental company in Tees Valley seeks a Cust

A leading financial services and healthcare technology company seeks an experienced IT Service Delivery Lead to innovate and provide exceptional client service. You will manage communication with clients, ensuring IT services meet expectations while identifying opportunities for service improvement.

You will oversee all operations, ensuring high-quality service delivery to government departments. A leading technology solutions provider is seeking an experienced Contact Centre Manager to lead their 24/7 customer service team until the end of May 2027.

A well-established North East manufacturer is seeking an experienced Account Manager to manage national client relationships and coordinate internal teams for high-quality project delivery. The company values collaboration and employee wellbeing, offering a supportive work culture and competitive be

AI4I also maintains strategic relationships with leading organizations in Italy and abroad, including Competence Centers and European Digital Innovation Hubs (EDIHs), positioning itself as an attractive destination for researchers, companies, and startups seeking collaboration and impact. AI4I’s m

A leading hospitality group is seeking a Senior IT Project Manager to lead the planning and delivery of major IT change initiatives. Benefits include flexible working, annual leave, and health support, making it an attractive opportunity in the fast-paced hospitality sector. This home-based role req

A local government authority in England is seeking a Project Manager to support the delivery of ICT projects. Benefits include a competitive pension scheme and enhanced leave allowance. This position presents a great opportunity to contribute to the Council’s strategic direction and transformation

Are you ready to take ownership of essential on-premise services delivered directly to a secure customer environment? At Leonardo UK, our Service Delivery Managers play a critical role in ensuring that business‑critical services supporting national security and public sector operations are deliver

This position promises a competitive salary package and offers the opportunity to work with cutting-edge technologies. A leading technology and communication consultancy in the South East of England is seeking an Applications Engineering Manager. This role involves providing technical leadership to

My leading Banking client are looking for a talented and motivated individual to play a key role in the delivery of strategic IT solutions to Finance functions across their EMEA entities. The main focus will be in Finance Data & Processing Architecture including the roll out of Azure Databricks Lake

As the Service Delivery Manager, you will be responsible for driving service excellence and ensuring the highest level of performance is delivered to our clients. Minimum 2‑3 years working in a similar Service Delivery Management position. You will manage multiple services for a key client, includ

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment stat

Predict and mitigate risks (quality, timeline, budget) to ensure predictable, high‑quality delivery. As the Service Delivery Manager, you will be responsible for a portfolio of Gentrack’s Managed Services customers. Working with some of the world’s biggest energy and water companies, as well a

This role involves overseeing the delivery of IT services, managing incidents, and leading service improvement initiatives. The ideal candidate will have a strong background in IT service management, with practical experience in ITIL and ServiceNow. A leading recruitment agency is seeking a Senior I

This position is ideal for someone with a strong engineering background who wants to continue applying their technical skills while stepping into a leadership role within a corporate-critical environment. Carry out regular quality audits and ensure compliance with safety and statutory requirements.

A prominent hospitality organization based in Greater London is seeking an IT Project Manager to lead technology initiatives that enhance hotel operations and improve the guest experience. This role involves managing multiple IT projects, ensuring timely delivery, and closely collaborating with vari

We are seeking a strategic Service Delivery Manager (SDM) to lead the governance and performance of our external IT service providers, with a strong emphasis on senior stakeholder engagement. Acting as the single point of escalation for service-related issues, the SDM will build trusted relationship

As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Commercially aware, with a good understanding of contract management and profitability analysis. Get notified about new Service Project Manager jobs in London Ar

We are looking for an experienced IT Delivery Manager to lead the end-to-end delivery of cloud-based digital services, helping ensure safer recruitment and stronger public protection. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruit

A growing Managed Services Provider is seeking an accomplished Service Delivery Manager to take ownership of both the Service Desk function and wider Service Operations. Proven experience in a Service Delivery Manager or similar leadership role within an MSP or IT services environment. This position

You’ll work closely with the Global Service Delivery Manager (SDM) to monitor performance, prepare insights, and help drive continuous improvement across the managed IT service supporting internal end users. This is a great opportunity for someone with strong data and presentation skills who wants

A leading IT services provider based in Hampshire seeks an experienced IT Service Manager to oversee support services and lead a team of Support Desk Engineers. Additionally, the position offers hybrid working, a generous benefits package, and opportunities for progression within the company. This r

IT Service Management within a multi-supplier / SIAM environment. IT services supporting critical data platforms. Ensure services are delivered in line with.

Proven experience working as an IT Service Delivery Manager / IT Service Manager / IT Service Desk Manager in a fast paced environment. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in ac

Additional responsibilities include training and coaching team members to ensure proficiency, monitoring team member performance, documenting processes, procedures and work instructions, communicating with other key business leaders about risks, challenges and opportunities, and ensuring the support

The IT Service Delivery Manager is responsible for ensuring high-quality delivery of IT services across the organisation in line with SLAs. Support cost‑effective delivery of IT services by monitoring resource allocation and service performance. This role oversees service performance, oversees tic

A leading recruitment firm in the UK is seeking a Senior IT Project Manager to oversee complex IT projects from planning to delivery. This role offers an exciting opportunity to work with cross-functional teams, delivering high-quality results within set deadlines. The ideal candidate will lead end-

A leading consultancy based in the United Kingdom is seeking a Service Delivery Manager with strong Agile experience to oversee a complex outsourced IT environment. Responsibilities include managing multiple third-party suppliers, maintaining stakeholder relationships, and ensuring service delivery

A leading manufacturer of liquid waste equipment in the United Kingdom is seeking an IT Manager to oversee its entire IT infrastructure. The position is office-based in Solihull with potential travel to other sites. The company offers a comprehensive benefits package including a £500 holiday bonus,

Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. Reporting to the Head of Technology Governance, the IT Service Continuity Manager is responsible for en

A leading debt resolution firm in the UK is seeking an IT Service & Supplier Manager to ensure high-quality delivery of technology and business services. The successful candidate will have over 3 years of experience in service delivery management within complex environments, strong ITIL knowledge, a

A leading UK financial services group is looking for an experienced IT Service Delivery Manager to join their Group Finance team. This role involves building relationships to ensure high-quality IT services, managing supplier performance to meet SLAs, and collaborating on IT projects. The ideal cand

Candidates should have at least 2 years of project management experience within IT and familiarity with Agile and PRINCE2 methodologies. A prestigious global company is seeking an experienced IT Project Manager to join their London office. This permanent role involves creating and managing project p