It service delivery manager jobs in CoventryCrear alertas

We are recruiting for an IT Support Manager on behalf of a leading technology company in the manufacturing space in the Coventry area. This is a fantastic opportunity to step into a key role where you will oversee a team of skilled IT support engineers, ensuring the highest level of service delivery

Head of Sales - UK Automotive Commercial Vehicle Aftermarket Parts Distribution ££ Excellent (c.£75k + bonus) + bonus scheme + executive car & benefits Midlands & North (Birmingham - Nottingham - Derby - Leeds - Manchester) We are hiring for a Head of Sales / National Sales Manager / National Sales pro right NOW! This is an amazing opportunity to join the UK's go-to name for Aftermarket Workshop Consumables, supplying into independent and national Aftermarket supply networks covering car & commercial vehicle distribution platforms. What's our space? Our customers? Everyone from CV / Car Parts Motor Factors, Car Parts Distributors through to Online Parts Trading distribution operations / retailers. Our promise? Fast, no-fuss supply of Work Shop Consumables when required…Simple, no hassle, with 20,000 Sku's and a continual 1st pick rate achieving over 98% on 1st time delivery. We've already built mature, high-performing sales channels. Now we need a sales leader who can take the wheel and drive it harder-top down, nationwide supply, with passion. Your purpose: • Lead, coach, and energise a talented, developing sales team * Grow existing Key Accounts and bring in fresh business within the Automotive Aftermarket * Work closely with Buying Groups, dealer networks, and trade parts suppliers * Keep service slick, customers happy, and sales results climbing * Report sharp, insightful data to the board along with improved achievement levels You'll need: • Proven track record in the Automotive Aftermarket / MRO sales (Truck & Bus a bonus) * Experience in partnering Key Account sales into Motor Factor and Trade Parts * Commercial nous + strategic vision + hands-on energy * People management skills that bring out the best in your team If you're an Aftermarket pro who thrives on growth, speed, and service excellence, this is your chance to run the show in a business that's already leading the field-but wants to dominate it. Apply now And let's talk about how you'll steer this business into its next big growth phase. Online Interviews & Questions: Online screen interviews will be conducted by our exclusive recruitment partner Glen Shepherd. We are hiring NOW so don't delay. JOB REF: 4291GS

Account Executive Location: Coventry, West Midlands, CV3 2RQ Salary: Competitive, DOE Contract: Permanent, Full time Benefits: Competitive salary Contributory pension scheme Life cover Incapacity benefits Cash Back Medical Scheme About the Company: We are an innovative medical devices manufacturer of advanced wound care products, including combination products, from gelling fibres and fabrics. We deliver innovative, cost effective and quality products and solutions for the advanced wound care industry helping to improve patient care and wellbeing. About the Role: This is an exciting role for someone who enjoys engaging with customers, delivering excellent customer service, passionate about achieving sales. You will act as the key liaison between customers and internal teams, ensuring seamless delivery and outstanding customer experience. To succeed in this role, you will require a minimum of 5 years' experience in a manufacturing customer sales / commercial management, with preferably experience in the medical industry, although other sectors with specialist manufacturing environments will also be considered. You will not come from a large corporate business but instead from a small to medium size company where you are well versed into being involved in many projects, collaborating with other teams, being hands on in making it all happen to deliver what our customers need. We need someone who learns quickly, as the role requires technical knowledge on our products and the regulatory landscape. This is a role where you are required to be the orchestrator between several departments and where you will be the one pushing much of the action. The role requires working closely with our Head of Business Development and our Operations Team. Duties to include: Respond in a timely manner to all customer communications. Provide order confirmations and delivery confirmations to the customers. Update orders management systems with order details. Chase customers for forecasts, assisting the Line Manager with forecast queries Respond to customer enquiries on invoices, order updates, quality documentation and other administrative queries Liaise with customers proactively on order management process, advising of any changes Raise customer invoices and credit notes Liaise with Operations department on stock allocation Liaise with QC to ensure all testing is completed Liaise with Logistics for timely order dispatch Send customer surveys. Monitor Commercial inbox and allocate emails to Business Development when required Provide data for KPI's monthly Send samples as and when required Provide assistance and holiday cover to Commercial Assistant when necessary Ensure that orders are delivered on time and in full to customers, by working closely with production, quality control, regulatory affairs and the warehousing department. Deliver on key performance indicators per agreed objectives and plan, such as OTIF and customer feedback. Ensure that monthly reports are completed on time, in full and accurately. Support the customer complaints process within SFM ensuring that customer complaints are investigated, and corrective actions are implemented in a timely manner. Provide support to the Business Development Team in relation to onboarding new accounts Ensuring sample stores stock levels are maintained. Assist the Customer Experience and Quality Director with reporting requirements Support the forecast process for sales at SFM. Key skills / abilities: At least 5 years' experience in a similar role. The ability to learn quickly. Enthusiasm, and willingness to go the extra mile to ensure customers are satisfied and sales targets are met. Passionate about results and success. Previous manufacturing experience, preferably in a medical device organisation. Ability to focus on complex administration duties with a high level of attention to detail Ability to develop and uphold good working relationship and influence people both internally and externally to achieve assigned objectives. Able to work with minimum supervision and as part of a team. Excellent communication skills written and verbal, flexible attitude and capable of working to tight deadlines under pressure. Ideally awareness of medical device regulations, The Medical Device Directive, ISO13485, FDA QSR 21 CFR 820 etc. Important Information: Due to the number of applications we receive, we will only contact those candidates that we want to take forward to interview; if you do not hear from us within 4 weeks, please assume that your application has been unsuccessful on this occasion. If you have the skills and experience we require for this role and are looking for a new challenge, please click on APPLY Today and forward an up-to-date CV and cover letter, explaining why you are a good fit for this role. No Agencies please! TPBN1_UKTJ

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We provide a supportive environment that is committed to enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure. Power On, part of the BUUK Infrastructure Group, are looking for Senior Design Engineer who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. We would welcome applications from those who would like to work flexibly, on a full time or part time basis Purpose of this role To support the Design Manager (which may include line management)in the delivery of Design Approved construction packs for each project and provide technical support for sales and tendering activity. This is a customer facing design, management and leadership role and the objective is that by implementing and monitoring Power On practices and processes as well as providing customer satisfaction, the role will help support and grow the business. Your key responsibilities are May include Line Management and Performance Management of own team where applicable/necessary to meet businesses needs Accountable to Design Manager for Quality, customer service and technical resolution Ensuring planning and design work is in accordance with customer and business requirements and meets overall company objectives Leadership of design team members to deliver high quality design approved engineering solutions and support tendering activities for the business Effective planning and utilisation of staff to meet overall company objectives Ensuring the design work by team and self is in accordance with Customer and Business requirements Be creative in finding solutions to resource / schedule problems to maintain project delivery programme and escalate to the appropriate person Promotion of zero harm culture and adherence to all HSEQ compliance issues and supporting the project Health and Safety Plan Maintain awareness of HSEQ policies and procedures and ensure the Office is maintained as a safe place to work. Ensure Safety by Design through a Design Risk Assessment Process Leads and supports on incumbent and key Customer Interfaces Ability to recognise gaps in competencies, be it technical or soft skills Represents Company at external meetings Any other duties as required by the manager Qualifications Degree in engineering. Experience/Knowledge Knowledge of current Legislation, Technical Standards, Codes of Practice and Engineering. Recommendations. Abilities/Skills Excellent verbal communication skills. Desirable Masters degree, CEng or Ieng. Multi Utility knowledge. BMT experience. Conditions of Employment You will hold a driving licence. What can you expect from us At least the cost of living pay increase every year Company pension contributions up to 5% if employees contribute 4% 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks Enhanced maternity, paternity and adoption pay To say thank you, each time you successfully refer someone you will receive a referral payment of £1000 (net of tax) Hybrid working for eligible roles Development opportunities to reach your career aspirations BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do. Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you would like to be a part of our team and you meet many, but not all our requirements for this role, please apply. You can also ask us about flexible working options. #Poweron TPBN1_UKTJ

ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week - Permanent Role, Between 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year BONUS/OTE: Realistic total earning potential of up to £31,536 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career TPBN1_UKTJ

Service Delivery Manager - Oracle Cloud. Own ITIL-aligned service delivery (Incident, Problem, Change, Request, Knowledge, CSI). Accountable for the end-to-end operational delivery of a secure, business-critical Oracle Fusion platform.

As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, an

Service Delivery Manager (ERP) Location: UK (remote with about 5 days a month travel to clients/office) Works closely with: Product Managers, Delivery/Projects, Support, Development, Leadership Team to £60,000 base (DOE) + performance bonus (5% - 20%) This role is support manager overseeing

Service Delivery / Customer Support Manager. When ERP software sits at the heart of a business, customer service isn’t a function – it’s a promise. Service Delivery / Customer Support Manager.

Delivery Analyst / Delivery Manager North Lincolnshire - £44K + excellent benefits (Hybrid - easily commutable from Hull, Grimsby, Scunthorpe) Are you someone who loves being right at the centre of delivery? Making sure change actually happens, teams stay on track, and requirements are crys

I'm working with a well-established technology services organisation that's looking to appoint a Service Delivery Manager to take ownership of service performance across a portfolio of enterprise clients, with a strong focus on network-led and infrastructure services. As Service Delivery Manager, yo

The Programme Delivery Manager will lead the Dashboards workstream, overseeing the delivery of user‑centred digital reporting and insight services that support operational and strategic decision‑making. Familiarity with GDS Service Standards and digital life cycle. Familiarity with agile, PRINCE

Ensure all service delivery processes align with ITIL principles and practices. Proven experience in service delivery management within IT or technology operations. Implement best practices and continuous improvement initiatives to optimise service delivery processes internally and externally.

Proven experience in a Service Delivery Manager / Technical Service Manager role within an MSP. Work closely with the Head of Managed Services on capacity planning and service maturity. Champion ITIL-aligned best practices across service delivery and transition.

A leading consulting firm in Cheltenham is seeking a DV-cleared Service Manager to oversee the delivery of a Cross Domain Service for a UK Government client. This position offers a competitive daily rate of £550–£650 and an initial 6-month contract. Essential skills include experience in managed

Are you a forward‑thinking technical leader who thrives on building high‑performing teams, driving operational excellence, and shaping the future of IT environments? UKTL is looking for a passionate and people‑centric IT Service Delivery Manager to play a pivotal role in our Technical Operatio

Large scale / enterprise service delivery experience, delivering IT services within client‑facing or outsourced environments. Oversee end‑to‑end service level management, ensuring full adherence to all contracted SLAs whilst maintaining consistent high‑quality service delivery. Provide matri

A well-renowned company in the United Kingdom is searching for a Service Delivery & Performance Manager to join their team. The role involves ensuring the delivery of high-quality IT services, managing performance, and negotiating SLAs. Candidates should have proven experience in IT service delivery

Security clearance for the Met Police is required, as is the ability to work within the EU. This role includes managing service delivery, ensuring adherence to service level agreements and developing strong customer relationships. Candidates should have a proven background in Client Services Managem

Manage and improve the performance of external IT service providers (Service Desk, Virtual Data Centre). Ensure proper architecture input on security, performance, and availability. We have offices in Spain and the United Kingdom and work on international projects with financial institutions, fintec

We regret that this position is only available for UK citizens/Residents with indefinite leave to remain in the UK with current full time work rights for the United Kingdom, currently residing in the UK. Familiarity with cybersecurity and networking considerations for connected hardware. The manager

A leading tech solutions provider is seeking a Service Delivery Manager to ensure client satisfaction and maintain service excellence. In this customer-facing role, you'll advocate for client needs, manage service delivery, and collaborate with technical teams. Ideal candidates will have experience

You will be responsible for leading an on-site team and ensuring high-quality service delivery. A leading automotive service provider in Coventry is seeking a Customer Service Delivery Manager. This role offers a competitive salary of £40,000 and a variety of benefits including additional holiday d

An experienced people leader with 10+ years in service delivery and customer-focused roles within technical, ITIL-aligned environments. Acting as both leader and partner, you’ll support sales initiatives, identify upsell opportunities, and continually improve service value while embedding yourself

As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Manage the end-to-end delivery of ecommerce projects, including new features, platform improvements, integrations, and system upgrades, ensuring alignment with b

Proven experience as an IT Service Manager or in a similar IT service management role. Leading and managing the end-to-end IT service delivery for internal and external clients. Monitoring service performance and implementing strategies for optimizing IT operations.

A family-owned security systems company located in London is seeking a Service Account Manager to oversee client accounts and service contracts. The role requires expertise in service and project installation management, with a focus on problem-solving and client communication. This position offers

We’re looking for an experienced IT Service Delivery Manager to join our Group Finance team. This is a fantastic opportunity to play a key role in ensuring our business receives high-quality IT services that meet customer needs and drive satisfaction. Collaborating on IT projects and changes to en

Service Delivery Manager – IT, M365, Cloud, ServiceNow, SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London). Service Delivery Manager – IT, M365, Cloud, ServiceNow, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London). This is an exceptional Service Delivery Manager

Lead IT Delivery Manager – Footprint Expansion. Lead IT Delivery Manager – Footprint Expansion. Proven experience in IT delivery or programme management within complex, multi-stakeholder environments.

Deliver training and complete quality audits. We work closely with NHS partners to deliver a full range of services from routine checks to complex, long‑term care backed by robust systems and a culture of continuous improvement. If you're passionate about developing people, improving processes and

A leading technology services provider in Greater London is seeking a skilled IT Support Technician responsible for delivering BAU Technology and Voice tasks, particularly in IT relocation projects. The role involves managing hardware inventory, supporting events, and ensuring high-quality customer

This position promises a competitive salary package and offers the opportunity to work with cutting-edge technologies. This role involves providing technical leadership to software teams, ensuring timely application delivery, and fostering team motivation. A leading technology and communication cons

We are now looking for a highly capable, service‑focused Service Delivery Manager to join our UK IT Operations team and play a key role in ensuring reliable, high‑quality IT services across Odevo UK. Ready to take the next step in your IT service delivery career? Explore Odevo on LinkedIn or vis

Lead IT Delivery Manager - Footprint Expansion page is loaded## Lead IT Delivery Manager - Footprint Expansionlocations: Angel Court, Londontime type: Full timeposted on: Posted Todayjob requisition id: R1210750Job Description:****London, Sta

A leading property management technology firm seeks a Service Delivery Manager to oversee IT service delivery across the organization. This role is essential for ensuring reliable, high-quality IT services are provided and governed effectively. This hybrid role offers a competitive salary and a robu

We actively recruit citizens of all backgrounds, but the nature of our work in this specific area means that nationality, residency and security requirements are more tightly defined than others. We offer a wealth of above industry standard benefits, such as enhanced pension scheme, flexible working

Instead, the IT Operations Service Delivery Manager role is about. This is a fantastic opportunity to join at a time of change, with the chance to make a lasting impact on how IT services are delivered and experienced. IT Operations Service Delivery Manager.

This role offers a competitive salary starting from £60,000, along with a car allowance and hybrid working options, making it an excellent opportunity for seasoned professionals in IT service delivery who are dedicated to driving success in a collaborative environment. A leading technology services

Experience of Service Desk and Service Delivery management, within either the Managed Service Provider space or financial services / trading environments. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concern

The position allows for mostly remote work, with just one day a week onsite in London, providing an excellent opportunity for professional growth within a supportive environment. A leading IT consultancy is seeking a Senior Delivery Manager to oversee high-profile, secure central government programm

Technimove is looking for a Service Delivery Manager to own, manage, and continually improve the delivery of Managed Services and operational service engagements, ensuring high service quality, customer satisfaction, financial control, and contractual compliance. Ensures Managed Services comply with

A leading national laboratory in the UK is seeking an IT Service Delivery Manager to lead a motivated IT team. This position offers flexibility and the opportunity to work in a cutting-edge environment. The role involves managing the Asset Management function and building relationships with stakehol

As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager.

You will combine the operational rigor of a Service Delivery Manager with the strategic foresight of an Engagement Manager to ensure long-term value, high retention, and account growth. Service Delivery Manager (SDM). Strong familiarity with the Workday ecosystem is highly preferred to lead facilita

If you're passionate about developing people, improving processes and delivering high-quality administrative services, we’d love to hear from you. Deliver training and complete quality audits. Work closely with internal and external partners (GPs, clinical teams, hospitals, insurers).

The main focus will be in Finance Data & Processing Architecture including the roll out of Azure Databricks Lake House and Oracle Cloud platforms supplemented with process orchestration, workflow and microservices. If you are interested in this Technical Delivery Manager position and meet the above