It service delivery manager jobs in WolverhamptonCrear alertas

About Moog Aircraft Group: Moog Aircraft Group is a world leader in flight control systems for commercial and military aircraft. We design and manufacture high-performance actuation and control solutions that enable safer, more efficient flight. As part of our team, you’ll work on cutting-edge technologies that power next-generation aircraft. About the Role: Moog Commercial Aircraft Group (Wolverhampton) is seeking an experienced Project Engineer to work alongside the Engineering team on commercial flight control products. You will manage project delivery from planning to execution, manage risks and schedules, host cross‑functional meetings and acct as the primary contact for stakeholders and customers. Responsibilities include leading New Product Introduction (NPI) and product improvement initiatives, providing technical oversight to ensure products meet customer specifications, and own the cost and schedule performance for the engineering elements of development programmes. You will report to the Commercial Engineering Manager (Design) and be based at the Wolverhampton Moog site. Key responsibilities: • Plan, schedule and control project activities using MS Project (or equivalent), maintaining accurate timelines and resource allocations., • Create and maintain project documentation: project plans, status reports, meeting minutes, action logs and change records., • Ensure that Moog’s Common Development Process is applied for NPI and product improvement projects., • Generate, maintain and review risk registers and risk matrices. Lead risk identification, assessment and mitigation activities., • Organize and facilitate cross-functional project meetings and design reviews; capture actions and ensure timely closure., • Coordinate activities between all stakeholders (such as design, development, manufacturing, procurement, quality and external suppliers) to deliver project milestones throughout the product lifecycle (from design to production)., • Support product transfer from Development Engineering into Production (Product Engineering), ensuring production readiness., • Act as primary internal and external interface for project status, risks and customer communications; prepare concise progress updates and presentations., • Track project schedules and costs with regular reporting to management., • Support customer meetings and present project status and technical progress to customers when required., • Responsible for the delivery of all technical documentation to the customer which demonstrates the product meets the specification requirements., • Bachelor’s degree in mechanical or aerospace engineering, or project management or related discipline, or equivalent experience., • Proven project engineering or project coordination experience (typically 3+ years)., • Proficiency with MS Project for scheduling and resource management., • Experience creating and maintaining risk registers and risk matrices., • Strong meeting facilitation skills and experience organizing cross-functional teams., • Excellent written and verbal communication; able to present clearly to customers and senior stakeholders., • Excellent negotiation skills and business awareness., • Familiar with New Product Introduction (NPI) processes for the full product life cycle, in aerospace or similar industry, covering requirements definition through design, analysis, testing, qualification, and entry into service., • Strong organizational skills and ability to manage multiple priorities to meet deadlines., • PRINCE2/Agile certification or working towards it is advantageous., • Experience working on rotating equipment and/or hydraulic systems., • Experience with engineering documentation systems (PDM/PLM). Teamcenter PLM and SAP Business System experience is desirable, but not essential., • Confident communicator and facilitator; comfortable presenting to customers and internal teams., • Proactive, organized and outcome focused., • Collaborative team player who can also work independently and take ownership., • Calm under pressure, with the ability to prioritize competing demands., • Flexible benefits package and development opportunities to support career progression, • 33 days annual leave (including bank holidays), • Private medical insurance, mental health support and financial advice, • Generous life assurance and company pension contribution (from 6%) At Moog, we prioritize diversity, equity, and inclusion. We aim to create a culture where everyone is valued, respected, and given equal opportunities. We strive to empower employees to bring their authentic selves to work, celebrating our differences to foster a welcoming environment for all. • Note for Recruitment Agencies: We manage vacancies internally, preferring direct hiring and referrals for efficiency. When needed, we engage agencies from our Preferred Supplier List (PSL). Speculative CVs from agencies not on our PSL will not be considered, and no introduction fee will apply.

We’re looking for an experienced Motor Insurance Product Development Manager to take hands-on ownership of Private Motor broker schemes, working closely with underwriting to build, enhance and optimise schemes across our insurer panel. About Premium Choice Insurance Premium Choice Insurance is a specialist UK motor insurance broker with over 25 years’ experience, working with a wide panel of insurer and data partners to deliver tailored, customer-focused motor insurance products. The Role Reporting into the Underwriting Director, you’ll take the lead on delivering new Private Motor products and managing changes and enhancements to existing schemes. This is a hands-on product development role with real ownership — combining product design, data, governance, and delivery. You’ll work closely with underwriting and external partners to ensure products are delivered smoothly and perform well. Key Responsibilities • Lead and project manage the delivery of scheme rules, rating and decision logic, • Own product change delivery from concept through build, testing, UAT, sign-off and live implementation, • Create and amend Active Quote Rules, • Build and Update Mobius Tables, • Create, maintain and manage product specifications for internal teams and insurer partners, • Work with underwriting and pricing teams on risk appetite, referrals, declines, and footprint expansion, • Manage and update product rules and rating / decision logic, • Liaise with third-party suppliers and data providers to agree requirements and go-live dates, • Monitor and manage motor data sources, including vehicle and enrichment data, • Track product performance, scheme results and MI, identifying issues and improvement opportunities, • Support analysis of scheme performance and customer outcomes, • Investigate product issues raised across the business and propose solutions About You You have hands-on experience delivering UK Private Motor insurance schemes, ideally within a broker or MGA environment. You’ll ideally have: • Proven experience in insurance product development or product management, • Experience in dealing with data and service providers, • Proven record using Mobius tables, • Experience delivering product change in complex, multi-stakeholder environments, • Confidence working with underwriting, pricing, IT and external partners, • Excellent organisational and stakeholder management skills, • A proactive mindset with the ability to work independently and own outcomes If this sounds like a good fit — or you’d like an informal conversation about the role — we’d be happy to chat. Apply via LinkedIn or get in touch to find out more.

Join LGPS Central at a pivotal point in our transformation, shaping core business processes and building lasting internal capability. The Business Analyst will lead the capture and definition of the current-state (AS-IS) operating model and support the design of the future-state (TO-BE) model across LGPS Central’s operations, investment services, and governance structures. Working closely with internal and external stakeholders, the postholder will shape and document recommendations that align with our pooled investment structure, regulatory obligations, and strategic ambitions. What you'll be doing: As a Business Analyst, a flavour of what you will get involved in includes: Target Operating Model (TOM) Design • Lead workshops and analysis to capture the AS-IS operating model, covering investment management, operations, compliance, risk, governance, and reporting., • Design scalable, efficient TO-BE models that integrate people, processes, data, and systems., • Ensure alignment with LGPS pooling objectives, regulatory requirements, and good governance principles., • Conduct gap analysis to identify areas for improvement, transformation, or simplification., • Translate strategic and operational needs into business requirements for the TOM., • Support business case development and provide clear documentation to support decision-making., • Collaborate with teams across investments, operations, finance, compliance, governance, and partner funds., • Facilitate workshops and interviews to gather insights, validate assumptions, and co-design solutions., • Build trust and ensure stakeholder voices are represented in all aspects of model development., • Contribute to implementation planning and change impact assessments., • Track and document requirements, risks, assumptions, and dependencies., • Ensure traceability from analysis to design to outcomes, supporting benefits realisation., • Support alignment with LGPS Central’s values of integrity, service, and transparency About Us LGPS Central (LGPSC) Ltd is the FCA regulated asset manager for eight local authority pension funds across the Midlands. LGPSC is jointly owned on an equal shares basis by those Partner Fund, and it is responsible for managing £45bn+ of their assets. It is one of eight Local Government Pension Scheme (LGPS) asset pools in the UK. LGPS Central's Partner Funds are: • Cheshire Pension Fund, • Derbyshire Pension Fund, • Leicestershire Pension Fund, • Nottinghamshire Pension Fund, • Shropshire Pension Fund, • Staffordshire Pension Fund, • West Midlands Pension Fund, • Worcestershire Pension Fund The Company is committed to responsible investment and has made responsible investment a core part of the investment process in every asset class. LGPS Central offers a friendly and diverse, hybrid working environment with a range of employee benefits. The Company moved to new premises at i9, Wolverhampton Interchange in January 2022, close to local transport links. Our objective is to be a leading investment management company working with and for our Partner Funds. With a focus on value for money and performance we want to aspire to be one of the best because this is how we will deliver the superior investment returns and low costs for our Partner Funds. Requirements • Proven experience as a Business Analyst leading operating model design in an LGPS, asset management, or public pensions context., • Strong understanding of pooled investment structures, public pensions governance, and regulatory requirements., • Skilled in business process mapping and analysis (e.g. BPMN, Lean)., • Experience working with investment operations, risk, compliance, and front-to-back-office teams., • Confident facilitating workshops, engaging stakeholders, and writing high-quality documentation., • Comfortable working in a hybrid environment, with three office-based days in Wolverhampton., • Ability to document processes using MS Visio or other process modelling tools (e.g. ARIS, Bizagi)., • Experience of process standardization, workflow management, and identifying processes that require risk controls and optimization. Qualifications: • Degree in Business, Finance, Public Administration, or equivalent experience., • Business Analysis qualification (BCS, IIBA, or equivalent) desirable., • Project/change management certification (e.g. PRINCE2, AgilePM) advantageous. What do we offer? We are proud to provide our people with a premium and exclusive benefits package and we are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy: • Competitive salary, • An enhanced and generous Pension Scheme, • 30 days' paid holiday plus bank holidays, • 2 days paid volunteering days, • An extra paid Company Day in addition to paid holidays, • Excellent Learning & Development Opportunities, • Welfare and Family friendly policies, • Enhanced pay for new parents, • Access to our Employee Assistance Programme 247 Health & Wellbeing Support, • Vitality Private Medical Insurance, • Hybrid Working, • Company Service Awards, • Cycle to Work Scheme, • Company Electric Vehicle Scheme, • Nominees of the Family Friendly Employer of the Year 2022 Personnel Today Awards 2022, • Winner of the Cultural Awareness Initiative of the Year FT Advisors Diversity in Finance Awards 2023, • Winner of Diversity and Inclusion Award LAPF In Investments Award 2023

A forward-thinking IT services organisation in the United Kingdom seeks an experienced Service Delivery Manager. You will be responsible for managing the IT Service Desk team, ensuring reliable and customer-focused service delivery. Ideal candidates will have significant experience in IT service del

A leading IT service provider in the United Kingdom is looking for a Customer Relations Manager to manage customer accounts, develop relationships, and ensure the delivery of IT solutions.This full-time, permanent role requires experience in field service or IT implementation, particularly in hospit

We are looking for an experienced and dynamic Service Delivery Manager to oversee the efficient, reliable, and customer-focused delivery of IT services across the organisation. In this role, you will lead the IT Service Desk team, ensure high levels of customer satisfaction and efficient service res

We’re seeking an experienced Service Delivery Manager to lead and build a Secure IT Operations Service supporting defence focused programmes within a highly regulated environment. Sitting within the IT function and working closely with Secure Operations, you’ll establish, lead and continuously i

Job Description: Supported Employment Team Leader (IPS) Location:West Midlands (Sandwell, Dudley, Wolverhampton & Walsall) Contract:Full-time, permanent Reporting to:Service Manager Community-based / Peripatetic About the Role We are seeking aSupported Employment Team Leaderto provide strong, visible leadership to a team of Employment Specialists delivering IPS and Supported Employment services across the West Midlands. This is a hands-on leadership role with clear accountability forteam performance, service quality, employment outcomes, and fidelity to the IPS model. You will coach, mentor, and develop staff while ensuring services are fully embedded within local health, community, and employment systems. You will play a key role in driving employer engagement, strengthening partnerships, and ensuring participants receive high-quality, person-centred employment support that leads to sustained paid work. Key Responsibilities Lead, manage, and develop a team of Supported Employment / IPS Employment Specialists Provide day-to-day supervision, coaching, and field-based mentoring Drive performance against KPIs, employment outcomes, and IPS fidelity standards Ensure consistent, high-quality delivery across the team and contract area Address underperformance through effective performance management Embed Supported Employment services within local health, primary care, and community networks Oversee employer engagement activity and support the team to secure sustainable job opportunities Ensure safeguarding, data protection, and information governance standards are met Spend the majority of working time in the community supporting staff and partners What Were Looking For Essential Experience leading or supervising Supported Employment or IPS teams Strong understanding of the IPS / Supported Employment model and evidence-based practice Proven ability to manage performance, quality, and targets Experience of coaching, mentoring, and developing staff Strong partnership working skills across health, social care, and employment sectors Excellent communication, organisation, and IT skills Understanding of barriers to work, particularly relating to mental health Desirable Experience working with people with mental health needs or other disadvantaged groups Employer engagement experience with positive employment outcomes Mental Health First Aid qualification (or willingness to complete) Formal IPS / Supported Employment training Additional Information Enhanced DBS check required Community-based role with travel across the West Midlands Occasional overnight stays may be required TPBN1_UKTJ

Rail Systems Integration Lead - Electrical Location : Midland Metro Ltd, Wednesbury Depot, Potters Lane, WS10 0AR Salary : £58,500 per annum + Excellent Benefits Contract : Full time, fixed term Contract - 9 months. Benefits: MML Pension, Annual Leave & Free travel on Tram & WM Bus for you and your partner West Midlands Metro is your gateway to an exciting career in the heart of England's thriving West Midlands region. We are the driving force behind modern, sustainable urban transportation, connecting cities, towns, and most importantly - people! With a strong presence in the heart of England, we play a crucial role in connecting communities, enhancing mobility, and contributing to the economic development of the region. Our sleek trams provide fast, convenient, and eco-friendly transportation solutions, reducing road congestion, lowering carbon emissions, and fostering a greener future for the West Midlands. We're now recruiting for a Rail Systems Integration Lead to drive the next phase of our expansion into Dudley - and this is your chance to own a vital part of that journey! You won't be managing people; you'll be taking charge of your discipline - Electrical Substations, Signalling and Telecommunications and guiding it through to successful delivery. You will be responsible for supporting the safe, compliant and efficient transition of new infrastructure into Business As Usual operations. Along with this, as one of our Rail Systems Integration Lead, you will be responsible for: Shadowing the existing MML Team Leader in your respective discipline for the initial 3-month induction phase to gain network-specific knowledge and expectations. Acting as the lead discipline representative for all new assets introduced as part of the network extension. Carrying out static infrastructure checks and testing to confirm asset suitability and readiness for operational use and driver training. Verifying that asset installation is complete and in accordance with the as-built drawings and technical specifications. Coordinating and support the familiarisation and training of operational and maintenance staff in relation to new equipment and environments. Creating or update maintenance schedules, procedures, and instructions aligned with manufacturer guidance and operational needs. Contributing to the collation, review, and handover of Health & Safety File data in collaboration with admin and Agility support teams. Supporting the development or amendment of policies and procedures required to manage new risks or configurations. Engaging in joint walkthroughs, snagging inspections, and review activities to sign off assets as ready for service. Supporting the Infrastructure Manager, Asset Handover Coordinator, and Technical Officer in achieving a coordinated and timely transition of new infrastructure into MML ownership. Ensuring all new assets are correctly registered and configured in the Agility asset management system with appropriate hierarchy, tasking, and scheduling. To be successful in this role, you must possess: Demonstrable experience in Electrical Substations. A strong understanding of maintenance principles, asset inspection, and safety regulations within a light rail or rail infrastructure context. Practical experience of interpreting technical drawings and documentation. Experience in coordinating operational readiness activities, including static testing and staff familiarisation. Authorised Person (AP) qualification. NEBOSH or IOSH qualifications. APM PMQ or Prince 2 qualifications. Familiarity with asset management systems (e.g., Agility or equivalent CMMS). Understanding of Health and Safety File requirements under CDM regulations. It would be desirable if you also possess: Experience working on new infrastructure handovers, extensions, or commissioning. Knowledge of West Midlands Metro infrastructure and operational practices. Start your career journey with us today! West Midlands Metro is the place to be if you're passionate about growth, sustainability, and making a difference in your community. Click on APPLY today! This vacancy will remain open for up to 6 weeks from the date of publication. However, please note that we reserve the right to close the posting earlier if we identify suitably qualified candidates to move forward in the selection process. TPBN1_UKTJ

Programmes Facilitator Care & Rehabilitation Services HMP Oakwood, Wolverhampton, WV10 7QD Salary £32,048.64 per annum Permanent, Full Time (40 hours per week) Benefits: Company Pension, free on-site parking, on-site canteen, ongoing training and development and access to High Street Shop discounts. HMP Oakwood is an innovative prison which has been highlighted by HM Majestys Inspectorate of Prisons as an Impressive institution, with a culture of decency and respect. Driven by courageous leadership, excellent peer-led initiatives and outstanding management of learning and skills provisions. Within Care and Rehabilitation Services, the philosophy of our prisons is to rehabilitate offenders and equip them to re-integrate into mainstream society on release. We seek to normalise prison conditions as far as possible to reflect life in the outside community. Our aim is to create an environment in which staff and prisoners feel safe and causes of prison stress are minimised. Central to our philosophy is the relationship between staff and prisoners. Our training and operational practices emphasise the need to treat prisoners with dignity and respect and staff build positive and supportive relationships with the prisoners in their care. HMP Oakwood is one of the largest prisons in England and Wales, providing places for up to approximately 2100 Category C male prisoners. We now have an opportunity for a Programmes Facilitator to join our team at HMP Oakwood. The role is based in a prison and will involve working in groups and one-to-one to deliver a programme to help prisoners understand their behaviours, build positive relationships, improve critical thinking skills and support them to live an offence-free future. The role will work as part of a small team of Group Workers to provide an important rehabilitative service and meet the Governments ambition of reducing re-offending. Key Responsibilities: Deliver Accredited Offending Behaviour Programmes in a group or individual basis, following a manual and delivering as designed. Organise materials for session delivery. Plan sessions as per the programme requirements and identify ways to deliver the sessions in a responsive way to meet the needs of the participants. Notify the Treatment Managers and other team members when sessions are unable to run, and complete missed session catch-ups. Maintain accurate records of assessments and contact with prisoners. Conduct motivational interviews with prisoners with the aim to engage them in programmes. Continually motivate and engage future, current and past participants. Complete post session de-briefs and record accurately any key information from the sessions. Complete post-programme tasks including writing a record of progress, setting objectives, contributing to post-programme reviews and communicating progress with sentence management team, for each programme participant. Actively engage in sentence management by liaising with Prison and Community Offender Managers. Work towards the delivery guidelines outlined within the quality assurance framework, supported by your treatment manager. Actively engage in supervision provided by treatment and programme management teams. Engage in continual professional development opportunities supported by your line manager. Deliver awareness packages to other staff in the establishment. Maintain boundaries and demonstrate resilience when working with offenders. Deliver and support delivery of non-accredited programmes and interventions. Contribute to the security of the prison by compliance with security instructions. A Programmes Facilitator requires mandatory training. You must pass all required training in order to perform this role. If a training event is failed, management discretion will beused as to whether a second attempt can be made. If a training event is failed twice, your suitability for the role will be formally reviewed and may result in contract termination. You will be unable to pass your probationary period if you do not pass your mandatory training. The successful candidate must be able to work as part of a team and have a willingness to undertake the necessary training for accredited programmes. With good written and oral communication skills you will be able to manage a large workload whilst reflecting on your own performance and strive for continuous improvement. The role can be both demanding and rewarding, and you must be able tomaintain boundaries and demonstrate resilience when working with offenders andchallenge antisocial behaviour and attitudes appropriately. Previous experience of facilitating group work with challenging clients andexperience of offending behaviour programmes, or working with offenders is desirable but not essential. Knowledge across the following areas would be an advantage; psychological theory particularly of offending, - what works" literature in relation to reducing risk of reoffending and knowledge of theories of behind violent and/or sexual offending. If you join us, you can be sure that youll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us. Equality and Diversity is an important part of Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process. Care and Rehabilitation Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals. Please note that these vacancies are subject to a 5-year checkable history and the strict vetting standards set by the business and the Secretary of State for the Home Office and are exempt from the Rehabilitation of Offenders Act. You must be eligible to work in the UK, and you will need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to. TPBN1_UKTJ

Contract Logistics Solution Design & Project Manager Role Summary Solution Design Project Manager All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day, and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: Reporting to the Logistics Director, you will be the mastermind behind crafting both transportation and warehouse solutions tailored to our clients needs. You will collaborate with customers to understand their logistical and warehousing requirements, and then design seamless, end-to-end solutions that integrate transport with warehousing operations. You then may manage the deployment of projects that involve both transportation and warehouse operations. You will be the central coordinator ensuring that our warehouse activities and transport timelines align perfectly to meet project goals. You will define project scopes that include warehousing elements, oversee implementation, and keep everything running smoothly from the warehouse floor to the final delivery. Engagement is key both with customers at operational and board level but with key internal departments/colleagues. Key responsibilities Engage with clients to gather and analyse both their logistics and warehousing needs (trunking and C&D location selection, cast modelling, opened verse open networks). Design integrated solutions that include warehousing strategies such as storage optimization, inventory management, and efficient movement of goods in and out of the warehouse (automation reasoning, pick strategy, order flow distances, storage and despatch media). Plan and manage projects that include both warehousing and transport components, ensuring cohesive execution (change management, PRINCE 2 or equivalent/experience, critical path analysis, interdependence mapping, MS project experience or equivalent). Coordinate with warehouse teams to ensure inventory management and storage solutions are integrated into the overall project plan. Monitor and report on both warehouse and transport milestones, keeping stakeholders informed of progress and any adjustments needed. Introduce and execute productivity improvement, promoting increased efficiencies and service and quality performance in the operation. Communicate, implement and maintain company policy and procedures throughout solutions designed or projects deployed. Measures Quality of solution design to meet customer requirements or options Conversion of solution design to contract win Accuracy of initial solution design to final operational way of working Delivery of projects to time and budget Management of project scope creep Essential criteria for this role Ability to understand, summaries and using large volumes of data. Proven experience in both logistics and warehouse solution design. Strong analytical and problem-solving skills to integrate warehousing with transport solutions. Excellent communication skills to translate complex requirements into actionable plans. Strong project management experience, especially involving warehouse operations. Ability to work cross-functionally with warehouse staff and logistics teams. Excellent organizational skills and attention to detail to juggle both warehousing and transport elements. Proven record of successful customer interface and supplier management Ability to use Microsoft XP (Excel, Word, Email, Access, PowerPoint) or similar data base to a high level as well as industry specific systems for warehouse and transport design. Person Specification Team Player, empathic communicator, well presented, results oriented with a positive outlook and a clear focus on quality and performance. Always maintains a calm and rational presence, even when in high pressure situations. Appears comfortable and confident when dealing with other managers (both peers and superiors) and with subordinates. Can be seen to lead by example. Has the ability to challenge the norm and be creative in their approach? Have the ability and the track record to seek improvements without having to be prompted. Ability to identify problems and design deployable solutions. Able to understand basic business finance. Understanding of HGV compliance and capacities. Benefits: Competitive Rates of Pay Company Funded Health Cash Plan Holidays: 25 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Enhanced Company Pension Scheme Life Assurance Private Medical Cover Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more!! TPBN1_UKTJ

Health & Safety Manager A brilliant opportunity to join DX Central Hub and lead the drive for a proactive, high-performing safety culture in a fast-paced logistics environment. NEBOSH qualified, operationally focused, and ready to make an impact. All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: The Central Hub Health & Safety Manager role is responsible for leading, developing, and embedding a proactive Health & Safety culture within the Central Hub operation. This position ensures compliance with all relevant Health & Safety legislation, DX policies, and operational standards, whilst driving continuous improvement through effective risk management, accident prevention, root cause analysis, and colleague engagement. The Health & Safety Manager will play a key role in supporting operational teams to move from reactive management to a proactive, prevention-led safety culture. Key responsibilities Always represent the company in a professional manner. Adhere to company policies, including those related to manual handling, health and safety, and operational standards. Lead the Health & Safety agenda across the Central Hub, ensuring standards are visible, embedded, and consistently applied. Promote and drive a positive safety culture across all colleagues, supervisors, and management teams. Ensure full compliance with UK Health & Safety legislation, company procedures, and internal governance requirements. Maintain, review and implement risk assessments, safe systems of work, and site safety documentation. Lead all accident, incident, and near miss investigations, ensuring structured root cause analysis is completed and preventative actions implemented. Provide guidance and support to operational leaders in addressing safety concerns and reducing workplace risk. Develop and deliver safety training, toolbox talks, and awareness campaigns to ensure colleague competence and engagement. Conduct audits, workplace inspections, and behavioural observations, driving continuous improvement actions. Act as the key point of contact for any external audits, enforcing authorities, and compliance inspections. Produce and submit necessary reports, metrics, and documentation as required. Support hub operational change projects to ensure safety is fully integrated into new processes, layouts, and working practices. Contribute to continuous improvement efforts by promoting best practice and sharing lessons learned across the wider DX network. Knowledge, Skills and Experience NEBOSH General Certificate (minimum essential). Previous experience in a Health & Safety management role within logistics, warehousing, transport, or a fast-paced operational environment is essential. Strong working knowledge of UK Health & Safety legislation and compliance frameworks. Proven experience in accident investigation, near miss management, and delivering root cause analysis. Strong communication skills with the ability to influence colleagues at all levels. Excellent organisational and problem-solving skills, with a proactive and solutions-focused approach. Experience delivering Health & Safety training and supporting behavioural culture change is desirable. Ability to work independently, maintaining visibility and leadership presence within a busy hub operation. Benefits: Competitive Rates of Pay Holidays: 25 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more!! We look forward to hearing from you! TPBN1_UKTJ

Service Delivery Manager (ERP) Location: UK (remote with about 5 days a month travel to clients/office) Works closely with: Product Managers, Delivery/Projects, Support, Development, Leadership Team to £60,000 base (DOE) + performance bonus (5% - 20%) This role is support manager overseeing

As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, an

Service Delivery / Customer Support Manager. When ERP software sits at the heart of a business, customer service isn’t a function – it’s a promise. Service Delivery / Customer Support Manager.

Delivery Analyst / Delivery Manager North Lincolnshire - £44K + excellent benefits (Hybrid - easily commutable from Hull, Grimsby, Scunthorpe) Are you someone who loves being right at the centre of delivery? Making sure change actually happens, teams stay on track, and requirements are crys

Service Delivery Manager (Solar / EV) Field Based - Reading, Oxford, Swindon, Salisbury, Basingstoke, Crawley, Bristol, Bath, Birmingham, Worcester, Northampton, Milton Keynes, Southampton, Brighton, Bournemouth and Surrounding Areas) £55,000 - £60,000 + Car Allowance + Pension + Progr

Own ITIL-aligned service delivery (Incident, Problem, Change, Request, Knowledge, CSI). Service Delivery Manager - Oracle Cloud. Maintain service stability through fluctuating demand.

Lead service improvement plans (SIPs) and continuous service maturity initiatives. IT experience with 3–5+ years in a Service Delivery or EUC leadership role. Must Have skills: ITIL, Managed Services, End User IT Services, Team and Client Management.

A leading service provider in the UK is seeking a Service Delivery Manager to enhance customer satisfaction and maintain contractual obligations. The role involves significant customer interaction, ensuring service levels, and managing relationships with various stakeholders. Attractive benefits inc

Technimove is looking for a Service Delivery Manager to own, manage, and continually improve the delivery of Managed Services and operational service engagements, ensuring high service quality, customer satisfaction, financial control, and contractual compliance. Ensures Managed Services comply with

As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. You ll own service standards, influence product decisions, and ensure customers don t just use Khaos Control they succeed with it.

A financial wellbeing organization seeks a Senior Delivery Manager to lead the delivery of high-risk digital products aimed at improving financial wellbeing across the UK. The role involves mentoring delivery managers, managing multi-disciplinary teams, and driving the adoption of agile methodologie

Work collectively with clinicians and managers to ensure effective delivery of service objectives across all relevant services. Re-design the service in order to maintain delivery of service targets whilst improving quality, efficiency and effectiveness of services. Ensure that the highest quality,

Service Delivery Manager (SAP) — Luxury Fashion Retail. Service Delivery Manager (SDM). Submit your LinkedIn application with a short note highlighting your.

We are seeking a Technical Service Manager to take full ownership of UK Government support cases within a secure military satellite communications environment. Technical Service Delivery Manager - Government Satellite Communications. The role suits a technically capable communicator with experience

A reputable Managed Service Provider in Brighton is seeking a Service Delivery Manager to lead their IT services department. The position offers a competitive salary of GBP50,000 – GBP55,000 plus benefits in a collaborative environment. This role involves managing a team of 6 technicians while enh

A public services company is recruiting a Service Delivery Manager (Out of Hours) to oversee operational leadership for the AASC contract in the North West and Midlands. The position offers a competitive salary of £36,500 annually and a comprehensive benefits package, along with opportunities for c

A global technology firm is seeking an experienced IT Service Engineering leader to define the vision and roadmap for their IT function. This position offers a competitive salary and industry-leading benefits in a fast-paced and supportive environment. The ideal candidate will have a Bachelor's or M

This position offers flexibility to work both in-office and remotely up to 40% of the time, making it ideal for those seeking balance in their work environment. A leading global law firm is seeking an experienced IT Project Manager to oversee and deliver technology projects. The role involves managi

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. You'll make s

The Service Delivery Manager will be responsible for ensuring the seamless delivery of IT services across both internal teams and managed service providers (MSPs). Proven experience in service delivery management within IT or technology operations. Ensure all service delivery processes align with IT

A leading educational institution in Greater London seeks an experienced IT Support Manager to oversee the operation of its Help Centre, emphasizing the use of technology to improve service efficiency. This role offers competitive compensation and opportunities for professional development. The idea

A leading technology partner in Greater London is looking for a Service Delivery Manager (SDM). The ideal candidate will have significant experience in telecommunications infrastructure and management roles, with a strong focus on team motivation and service delivery. The successful candidate will b

IT Senior Service ManagerRegion: MidlandsLocation: Stratford-upon-AvonContract type: PermanentReference number: ITDI01563Working pattern: Full-timeSalary: £65,000 - £75,000 + 25% annual bonus + PMI + benefits package## IT Senior Service Manager* Lead and govern the end-to-end IT Service Managemen

Experience of Service Desk and Service Delivery management, within either the Managed Service Provider space or financial services / trading environments. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package, and so much more! If you believ

I'm working with a well-established technology services organisation that's looking to appoint a Service Delivery Manager to take ownership of service performance across a portfolio of enterprise clients, with a strong focus on network-led and infrastructure services. As Service Delivery Manager, yo

The Programme Delivery Manager will lead the Dashboards workstream, overseeing the delivery of user‑centred digital reporting and insight services that support operational and strategic decision‑making. Familiarity with GDS Service Standards and digital life cycle. Strong background in agile dig

Ensure all service delivery processes align with ITIL principles and practices. Proven experience in service delivery management within IT or technology operations. Implement best practices and continuous improvement initiatives to optimise service delivery processes internally and externally.

Reporting to the Operations Manager, and working alongside a second Service Delivery Manager, you will play a critical role in maintaining standards, driving improvement, and ensuring our contracts operate efficiently and effectively. Liaise with external bodies and recognised industry authorities t

A leading consulting firm in Cheltenham is seeking a DV-cleared Service Manager to oversee the delivery of a Cross Domain Service for a UK Government client. This position offers a competitive daily rate of £550–£650 and an initial 6-month contract. Essential skills include experience in managed

Are you a forward‑thinking technical leader who thrives on building high‑performing teams, driving operational excellence, and shaping the future of IT environments? UKTL is looking for a passionate and people‑centric IT Service Delivery Manager to play a pivotal role in our Technical Operatio

Large scale / enterprise service delivery experience, delivering IT services within client‑facing or outsourced environments. Manage commercial and financial elements of service delivery to ensure efficiency, profitability, and value. Provide matrix leadership across Service Desk functions, techni

Proven experience in a Service Delivery Manager / Technical Service Manager role within an MSP. Work closely with the Head of Managed Services on capacity planning and service maturity. Work collaboratively with internal technical leads to align service delivery with customer needs.

A well-renowned company in the United Kingdom is searching for a Service Delivery & Performance Manager to join their team. The role involves ensuring the delivery of high-quality IT services, managing performance, and negotiating SLAs. Candidates should have proven experience in IT service delivery

We regret that this position is only available for UK citizens/Residents with indefinite leave to remain in the UK with current full time work rights for the United Kingdom, currently residing in the UK. Familiarity with cybersecurity and networking considerations for connected hardware. The manager

Security clearance for the Met Police is required, as is the ability to work within the EU. This role includes managing service delivery, ensuring adherence to service level agreements and developing strong customer relationships. A service operations firm is seeking a Contact Manager in Greater Lon