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TPI Account Manager/Senior TPI Account Manager Salary £35k - £60k + Bonus Location: Head Office, Lytham St Annes (Hybrid working pattern) If you’re ready to join forces with a team that’s as passionate about sustainability as it is about providing top-tier service, then read on. Introduction Evolve Energy is currently going through a period of expansion, which has resulted in us having several new requirements within the business. We are looking for a TPI Account Manager and a Senior TPI Account Manager to join our Corporate Accounts team. Role Purpose The Account Manager roles will form part of the Corporate Accounts team and will be responsible for managing our Third-Party Intermediary (TPI) accounts, ensuring that the TPIs and customers are always provided with a high level of service. The roles will be an integral part of the team and will be there to effectively drive quality and service. The roles act as the primary point of contact between the company and its’ clients. Duties and Responsibilities • Manage TPI accounts to ensure excellent quality and service is provided, including managing engagement through telephone and face to face meetings, • Manage renewal portfolio to maximise retention and revenue, • Building awareness and reporting on Evolve Energy KPIs, • Proactively develop and improve propositions with TPIs, identifying additional areas of added value business for both parties, • Monitor and report on competitor and TPI activity, • Understand and manage TPI portfolio performance – rates, consumption, debt etc., • Understand key business processes and how Evolve Energy’s internal software is used to manage these Personal skills and experience • Previous experience working in a B2B Energy Supplier or TPI Account Management role, • Proven ability to manager customer relationships, a high workload, and balance priorities, • Possess strong planner, organisational, presentation, documentation, and report writing skills, • Must be comfortable working in a fast paced, ever-changing environment, • Establish and maintain excellent working relationships with partner organisations and affiliates, • Ability to exploit opportunities that are complementary to the business goals, • Achieve excellence through delivery of market leading customer service, • An understanding of managing TPI portfolio performance – rates, consumption, debt etc. The ideal candidate You will be come from a strong Account Management background, ideally within the Energy industry. You will be a strong communicator and a results-driven individual. Proven experience in account management, sales or customer success is essential. Demonstrable skills include revenue growth within accounts, customer satisfaction, client retention and account profitability. If you’re ready to be part of a passionate, collaborative team that’s driving change in the energy sector, we’d love to hear from you.

Digital Portfolio Manager Pay of £44,447 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an experienced Digital Portfolio Manager who have a passion for complex problem-solving and who can manage large-scale projects. You might have experience as a project manager, a portfolio manager or a PMO. The DWP Digital & Transformation Group is modernising how the department delivers services by using new technologies and smarter ways of working. Our goal is to make it quicker, easier and more efficient for millions of people to get the support they need, while keeping essential services running securely and reliably. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Our application process includes both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following: Technical Statement: Please describe an example of where you have used your experience of either portfolio management or project management within a change or digital environment. Personal Statement: Experience of building long term strategic relationship with stakeholders to facilitate and deliver business outcomes. Experience of analysing multiple information sources, producing reports appropriate for senior audiences, including making recommendations for changes. Experience of applying appropriate governance procedures including delivery assurance. Experience of tracking and reporting progress of digital delivery to senior levels, including identifying, managing and unblocking risks and issues. You should also have or be working towards a recognised Portfolio or Project Management qualification (or equivalent - which you must state on your application) such as: Management of Portfolios (MoP) - Foundation Level Prince2 Agile - Foundation Level Managing Successful Programmes (MSP) - Foundation Level APM PMQ (formerly APMP) PMI Certification (PMP, PgMP, PfMP, CAPM, PSMP, ACP) The sift panel will use all the information you provide to assess your experience, skills and knowledge against the above. You and your role This role is vital in ensuring DWP's digital projects and programmes are well planned, properly prioritised and successfully delivered. You'll keep a clear view of progress, risks, dependencies and delivery timelines, and make sure everything aligns with wider DWP and Digital Group strategy. You will work closely with teams across Digital and Transformation, Finance and Commercial, as well as colleagues in the Cabinet Office and HM Treasury. So, building strong relationships will be key, as you help teams navigate governance, make informed delivery decisions and meet cross-government and departmental controls and standards. You know how to provide clear insight and assurance. You will track delivery against roadmaps, highlight issues early, unblock challenges, and produce concise reports for senior leaders, offering analysis and recommendations where needed. You will also play a role in building capability across the portfolio management community, including coaching others and line management. And you'll have access to amazing learning and development opportunities to grow your skills and career, in whatever form suits you best. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester, Newcastle-upon-Tyne or Sheffield, whichever is most convenient for you. As part of the role, you may be required to travel regularly to the other digital hubs (at no cost to you). The frequency of this will be discussed further should you be successful. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application. TPBN1_UKTJ

We are looking for an experienced Team Leader to join our dedicated team and help develop and coordinate our learning disabilities supported housing schemes and domiciliary services across Blackpool. As a Team Leader, you will be at the forefront of our leadership team, ensuring the effective delivery and daily operational management of our services. You will be responsible for leading a team of staff, providing supervision, coaching, performance management, and support to staff, volunteers, and students. You will ensure the provision of person-centred support that enables customers to maintain their independence, enhance their wellbeing, and enjoy opportunities for personal development. Your role includes overseeing the deployment of staff to meet individual needs and preferences within available resources, identifying training needs (both mandatory and service-specific), and maintaining accurate records. You will respond to referrals, undertake initial assessments of need, and ensure all service users have co-produced support plans and designated Key Workers. Establishing clear goals and pathways towards greater independence for service users, you will organize regular person-centred reviews, putting each person's views and journey at the heart of planning and decision-making. Working closely with local multi-disciplinary teams and community-based agencies, you will provide holistic, wrap-around support. You will maintain high standards of environmental safety and quality, ensuring a welcoming and inclusive atmosphere. Facilitating service user engagement, involvement, and peer support, you will implement robust quality monitoring methods and provide key performance indicators, identifying and planning necessary actions. You will provide exceptional customer care, proactively communicate with stakeholders about risk management and the welfare of the people we support. Your strong ethical duty of care and commitment to safeguarding vulnerable individuals will be at the core of your work. If you're interested in this opportunity and would like to discuss it further, please contact Neil Maguire, our Area Manager. Vacancy Reference Number: 92438 Creative Support has a corporate commitment to enabling people with caring and family responsibilities to apply for senior roles, part time applicants will be considered for this role. Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme , and we are unable to accept applicants with Skilled Worker Visas . TPBN1_UKTJ

More About The Role We Make Morrisons… From a Bradford market stall to the UK’s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Fresh Food Manager to help our business to continue to grow and succeed. Market street is what makes us different, our close relationships with farmers and growers means we know exactly where our food comes from - so we’re able to deliver good quality and great value on Market Street every day With a passion for Fresh Food and a keen eye for details. Our Fresh Food Managers take a pride in the availability of our products, putting the customer at the heart of everything we do whilst delivering exceptional customer service by listening and responding to our customers Reporting into the Store Manager, you will also: * Lead and empower colleagues to always put the customer first and deliver outstanding customer service * Listen and respond to our customers feedback and react accordingly * Ensure market leading availability across the store. * Work with the other Managers in store to lead a supportive and performance driven department * Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations * Deliver training to ensure team have the capability and confidence to deliver their role * Enable colleagues to work with confidence across various departments * Identify and develop talent within the department * Build effective relationships with other operating departments * Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) * Take a leadership role within the store * Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour here. About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? * Experience of managing a team in a fast paced environment * You will need to be a great communicator who can share knowledge, experience and best practices * You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible * You must be adaptable to change, whilst being able to challenge effectively * As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more. The UK’s 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well

BESS Delivery & Service Manager / Engineer – Utility Scale Projects. BESS Delivery & Service Manager / Engineer (Utility Scale). Operations Support & Service Management.

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