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We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. As a Senior IT Service Manager, you'll join a team responsible for leading the migration of DWP Digital Integration customers from legacy products to more efficient, modern strategic solutions, or ov

DV Cleared Capacity Manager / IT Service Performance & Capacity Manager- 6 months+ - Full time on site in Wiltshire ( 5 days per week). Looking for a Capacity Manager/ IT Service Performance & Capacity Manager who will be responsible for ensuring that VMware-based infrastructure capacity meets curre

We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. You'll coordinate service transitions with other government departments and external partners, managing resources across projects, service teams, and suppliers. This is a high-impact role where your

A leading educational institution in Greater London seeks an experienced IT Support Manager to oversee the operation of its Help Centre, emphasizing the use of technology to improve service efficiency. This role offers competitive compensation and opportunities for professional development. The idea

A leading government department is looking for a Senior IT Service Manager to oversee the transition from legacy systems to modern strategic services. This role offers competitive pay, a generous pension, and opportunities for professional development. Join us in a hybrid work environment to innovat

A global technology company is looking for a skilled Service Delivery Manager to oversee their onsite team at a leading tech firm. You will lead all aspects of service delivery, ensuring high-quality performance across AV and collaboration services. The ideal candidate will have over 5 years of expe

A leading government digital services provider is seeking a Senior IT Service Manager to lead complex service migrations. A competitive salary and flexible working arrangements are offered, with opportunities for professional development and a positive work culture. This role involves coordinating t

Are you a positive individual with a creative attitude that can deliver results for the customer? Can you take ownership of tasks, anticipate, and identify potential issues leading to service improvements? Do you have significant experience in IT support environments, Capacity Management, system man

Senior Legal IT Recruitment Consultant (Delivering high calibre IT talent to leading law firms on permanent and interim bases) - IT Service Manager. A fantastic opportunity has arisen for an IT Service Manager to join a London based law global firm on a permanent basis. Strong background in IT Servi

You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high‑touch, fast‑paced corporate or professional services environment. This is an exceptional opportunity to make a tangible impact on the quality and efficiency of IT se

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. We are seeking an experienced IT Service Delivery Manager to join our team who will be responsible for owning the end-to-end operational services for o

A national IT Support and Telecoms provider in the UK is seeking a Service Delivery Manager to lead a team and oversee IT environments. Competitive salary, ample benefits, and career development opportunities await the right candidate. This role requires 5+ years in the IT managed services sector, s

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. You'll make sure these migrations happen smoothly, with minimal disruption to live services, and that every change

Familiarity with ITIL processes; ITIL Foundation certification preferred* Proficiency with ITSM tools (ServiceNow, Ivanti) and understanding of ITIL processes (Incident, Problem, Change, Asset Management). IT Service Delivery Manager page is loaded## IT Service Delivery Managerlocations: Londontim

Security clearance for the Met Police is required, as is the ability to work within the EU. A service operations firm is seeking a Contact Manager in Greater London. This role includes managing service delivery, ensuring adherence to service level agreements and developing strong customer relationsh

This includes the planning of activities to ensure the delivery of successful Service Management, along with service performance, operational reporting, managing risks and problem solving. We are building high-quality digital services that will enhance the customer experience, enable real-time inter

A leading energy trading company seeks an IT Service Delivery Manager to oversee IT service operations. You will lead a team to provide high-quality user support across the organization, ensuring IT operations align with business needs. This position offers extensive professional development and a c

A leading IT consulting firm in the UK is seeking a Service Transition Project Manager. The position is part-time and offers a range of benefits including life insurance, gym discounts, and competitive compensation. Ideal candidates should possess strong organizational skills, knowledge of project m

Strong understanding of ITIL or ITSM practices and service delivery metrics. Lead with empathy and accountability—balancing operational execution with people leadership and continuous improvement. Hands‑on familiarity with Synthesia’s IT tech stack:.

Der ideale Kandidat bringt Erfahrung im IT Service Management, ist analytisch denkend und kommunikationsstark. Sie übernehmen die Verantwortung für SLA-Überwachung, Projektdokumentation und arbeiten strategisch mit Kunden zusammen. Flexible Arbeitszeiten und ein unbefristeter Vertrag werden gebot

The role is suitable for an individual with extensive knowledge and experience of IT Service Management within large organisations managing multiple services to multiple customers, specifically in ITSM live services activities (Incident, Change, Problem, Risk Management) and transition in Live. The

A leading bioinformatics institute in the UK is looking for an IT Service & Support Manager. Key responsibilities include team management, service ownership, and collaboration across EMBL sites. You will lead the Service Desk and Desktop Support functions, ensuring a seamless Digital Employee Experi

The position offers flexibility in working patterns and is home-based with competitive benefits including an annual leave starting at 27 days. A leading health services oversight organization in the UK is seeking an IT Service Manager for a one-year secondment opportunity. In this role, you will man

A renowned retail and service organization is seeking a strategic Service Delivery Manager to oversee the governance and performance of IT service providers. This position requires a balance of contract management, service excellence, and operational integration, particularly in retail IT operations

A leading recruitment agency is seeking a Service Delivery Manager for a telecoms and technology company in the UK. The role involves acting as the key contact for customers, ensuring contractual commitments are met while identifying service improvement opportunities. Candidates should have over 2 y

A government agency in the UK is seeking a Lead Service Transition Manager to facilitate the transition of IT projects to live service. Ideal candidates will possess strong stakeholder management skills and experience in IT service transition. The role involves managing resources, ensuring quality s

The ideal candidate would be an experienced IT Manager or Service Delivery Lead who has managed technical teams, understands multi‑site IT operations, and is ready to take the next step into a role with wider strategic responsibility and real impact. Are you an experienced IT Manager or Service De

Proven experience as an IT Service Manager or in a similar IT service management role. Familiarity with ITSM tools (e. Monitoring service performance and implementing strategies for optimizing IT operations.

A national IT services provider seeks an IT Service Manager / Service Transition Manager to lead the transition of IT services between suppliers. Key responsibilities include managing the Service Transition Plan and facilitating knowledge transfer. The role involves planning, governance, and ensurin

Manage and improve the performance of external IT service providers (Service Desk, Virtual Data Centre). We are looking for an IT Manager to provide operational oversight and strategic input into the technology, data, and digital estate of our client. Ensure proper architecture input on security, pe

This hybrid position requires expertise in Service Delivery Management, with responsibilities including managing client relationships and service performance. A telecommunications and technology company is seeking a Service Delivery Manager to oversee customer contracts and drive service delivery im

An IT services provider in East Midlands seeks an IT Support Manager to lead their support team and ensure high-quality IT services. Responsibilities include managing daily operations, developing training programs for team enhancement, and establishing service-level agreements for customer satisfact

This position is based in Sunderland with a hybrid model of 3x per week onsite working. A well-renowned company in the United Kingdom is searching for a Service Delivery & Performance Manager to join their team. The role involves ensuring the delivery of high-quality IT services, managing performanc

A prominent government digital department is seeking a Senior IT Service Manager to lead complex service migrations of IT products. With a competitive salary of £57,946 and additional benefits including hybrid working and a generous leave package, this is an excellent opportunity to impact millions

Are you an experienced IT Service Manager / Service Transition Manager with significant experience of transitioning services from one large supplier of IT services to another? Do you have experience working in large-scale, complex environments, ideally with a background in broader Service Management

As an IT Service Manager, you’ll help make sure vital digital services change safely and smoothly, so health and care services people rely on are always there when needed. As an IT Service Manager in the Digital directorate, you might have led the planning and approval of multiple service changes,

Wir arbeiten kontinuierlich daran, die Zufriedenheit unserer Mitarbeiter*innen zu steigern und integrieren dies in unsere Zukunftsstrategie. Flexible Arbeitszeiten und mobiles Arbeiten für eine optimale Vereinbarkeit von Beruf und Privatleben. Seit fast 35 Jahren sind wir der innovative und herstel

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. You'll make sure these migrations happen smoothly, with minimal disruption to live services, and that every change

We are seeking a strategic and experienced ServiceNow IT Service Management Manager to lead the vision, strategy, and roadmap for our ServiceNow ITSM modules. This role is critical in ensuring that our ServiceNow platform effectively supports and enhances our IT service delivery processes, aligns wi

We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. Cus

A leading recruitment firm is seeking an IT Service Delivery Manager for a long-term contract role in London. The candidate will be responsible for ensuring effective IT service delivery and leading a team focused on high-quality support. This position offers a competitive rate of £750-800 per day,

The role involves managing external IT service providers, developing IT roadmaps, and ensuring cybersecurity compliance. Ideal candidates will have proven experience in IT management and a solid understanding of Microsoft 365 and cybersecurity controls. An international consultancy firm in the UK is

A governmental agency in the UK is seeking a Service Management professional to lead a multi-functional team within IT Services. This position offers an opportunity to make a significant impact on the organization's IT service delivery. Candidates should possess strong leadership and communication s

This role offers opportunities to engage with various stakeholders during critical transitions. A leading Consultancy is seeking a Programme Manager to oversee complex IT Service transition programs in a hybrid role. The successful candidate will manage people-related transition activities, includin

This is a fantastic opportunity to join at a time of change, with the chance to make a lasting impact on how IT services are delivered and experienced. We’re working with a leading organisation who are transforming the way they deliver IT services across the business. Instead, the IT Operations Se

Support improvements with CMDB data quality and Service Catalogue processes and act as a liaison between ITIL 4 practice managers and CDIO Service Management. Have a background in IT with demonstrable experience in Service Management, meticulous attention to detail and an understanding of ITSM Proc

The IT Service Delivery Manager is responsible for the strategic leadership, operational management, and continuous improvement of IT service delivery across the organisation. Ensure compliance with IT security, audit, and regulatory requirements, maintaining device and data integrity. Oversee the d

A leading technology partner in Greater London is looking for a Service Delivery Manager (SDM). The ideal candidate will have significant experience in telecommunications infrastructure and management roles, with a strong focus on team motivation and service delivery. The successful candidate will b