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Job Title: Supervisor for Argentinean Steak House Location: London, United Kingdom Company: Malevo Tower Bridge Job Type: Full-time About Us: Malevo Tower Bridge is a premier dining destination known for its exceptional Argentinean cuisine, welcoming ambiance, and outstanding customer service. We are committed to providing our guests with an unforgettable dining experience. We are currently seeking a dedicated and experienced Supervisor to join our team and help maintain our high standards of quality and service. Job Description: Position Overview: As a Supervisor at Malevo Tower Bridge, you will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and efficient work environment. You will be responsible for supervising staff, managing customer satisfaction, and ensuring that our steak house operates smoothly and efficiently. Key Responsibilities: 1. Staff Supervision and Management: - Supervise and support front-of-house and back-of-house staff, ensuring they perform their duties effectively and efficiently. - Manage employee time and attendance. - Provide training, guidance, and ongoing support to team members. - Conduct performance evaluations and provide constructive feedback. 2. Customer Service Excellence: - Ensure all guests receive exceptional service and have a positive dining experience. - Address customer complaints and concerns promptly and professionally. - Monitor dining area and service quality, making adjustments as necessary to maintain high standards. 3. Operations Management: - Oversee daily restaurant operations, including opening and closing procedures. - Ensure compliance with health, safety, and sanitation standards. - Manage inventory levels and coordinate with suppliers to ensure timely delivery of goods. - Assist in maintaining the cleanliness and organisation of the restaurant. 4. Financial Management: - Assist in managing restaurant finances, including cash handling, daily sales reports, and expense tracking. - Monitor and control labor and operational costs to meet budgetary goals. 5. Team Collaboration: - Foster a positive and collaborative work environment. - Communicate effectively with kitchen staff and other team members to ensure seamless operations. - Participate in team meetings and contribute to the continuous improvement of restaurant operations. Qualifications: - Previous supervisory or management experience in a restaurant setting, preferably in a steak house or fine dining environment. - Strong leadership and interpersonal skills. - Excellent customer service and communication skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Knowledge of food safety and sanitation regulations. - Proficiency in restaurant management software and point-of-sale (POS) systems. - High school diploma or equivalent; additional education or training in hospitality management is a plus. Benefits: - Competitive salary based on experience. - Paid time holiday. - 50% Employee discounts on dining. - Opportunities for career growth and advancement. How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience to this application with the subject line "Supervisor Application – MTB.” We thank all applicants for their interest, but only those selected for an interview will be contacted. Malevo Tower Bridge is an equal opportunity employer and welcomes applications from all qualified individuals. Join our team and help us deliver an exceptional dining experience to our guests!
We are currently seeking a highly skilled and experienced Head Waiter/ Waitress to join our prestigious corporate office. This is and exciting opportunity for individuals who have a strong background in 5 - star hotels, fine dining and banqueting. Key requirements: Minimum 3 years of experience in a similar role within a 5- star hotel or fine dining establishment. Proficient in delivering exceptional service and maintaining high standards of customer satisfaction. Excellent knowledge of fine dining, etiquette and protocols. Physically fit and capable of handling demanding tasks. Exceptional interpersonal skills with the ability to communicate effectively with clients and colleagues. Flexibility to work any shift from Monday to Friday. A commitment to professionalism and maintaining a positive attitude. Responsibilities: Oversee the dining area and ensure smooth operations during meal times. Train and supervise the waitstaff, Ensuring they deliver exceptional service. Coordinate with the kitchen and ensure timely delivery of meals to guests. Maintain cleanliness and organization of the dining area. Handle guest inquiries, concerns, and complaints with professionalism and efficiency. Contract details - Type: 0 hours contract. - -Working days: Monday to Friday ( no weekends) - Pay: £18 per hour. - If you have the required experience and skills to excel in this role, We would love to hear from you. - Note: Only shortlisted candidates will be contacted for an interview.
**Waiter/Waitress - Fallow Restaurant** Salary: Up to £16ph Schedule: Full Time Experience: Previous experience in a similar role within a reputable restaurant Fallow restaurant, a beacon of modern, sustainable dining, is in search of an exceptional Head Waiter to elevate our guest experience. If you're passionate about impeccable service and sustainability, and you thrive in a collaborative environment, we want to hear from you! About Fallow: Fallow is where culinary innovation meets sustainability. We're dedicated to using seasonal, locally sourced ingredients and inventive techniques to minimize waste and maximize flavor. With a commitment to excellence and creativity, Fallow has earned acclaim from diners and critics alike. The Role: As Head Waiter at Fallow, you will: Lead our front-of-house team by example, ensuring exceptional service and fostering a culture of excellence. Utilize your experience to maintain smooth operations and deliver memorable guest experiences. Share our passion for sustainability and our culinary philosophy with guests. Collaborate closely with the kitchen team to ensure seamless communication and flawless service. Uphold Fallow's standards of hospitality, professionalism, and attention to detail. Benefits & Perks: Joining the Fallow team comes with an array of benefits, including: Competitive pay rates: Recognizing your hard work and dedication. Continuous training: Opportunities for growth, including coaching, mentoring, and WSET Level 2 certification. Wellbeing programme: Team outings and mental health first aiders to support your overall wellness. Career progression: Plenty of opportunities to advance within the company. 50% off food: Enjoy dining across the group, plus friends and family discounts. No structured uniform: Celebrate your individuality. Family meal during your shift: Fuel up with delicious food prepared just for our team. Bonus scheme and employee referral scheme: Additional incentives for eligible team members. Join Us: Ready to be part of a team that's redefining the future of dining? Apply for the Head Waiter position at Fallow restaurant and help us deliver unforgettable experiences while making a positive impact on the planet. Apply now and become an integral part of the Fallow family
Job Description: We are seeking a skilled and enthusiastic Waiter/Waitress to join our team. The ideal candidate will have a passion for providing exceptional customer service and creating a positive dining experience for our guests. As a Waiter/Waitress, you will be responsible for taking orders, serving food and beverages, and ensuring customer satisfaction. Responsibilities: Greet and seat customers in a friendly and professional manner Present menus and explain menu items to customers Take food and beverage orders accurately Relay orders to the kitchen and bar staff Serve food and beverages promptly Monitor table cleanliness and ensure that tables are properly set Address customer concerns and complaints promptly and professionally Upsell menu items and promote special promotions Handle payments and process transactions accurately Collaborate with team members to provide excellent customer service Requirements: Previous experience in a similar role preferred Excellent communication and interpersonal skills Ability to multitask and work in a fast-paced environment Strong attention to detail Positive attitude and customer-oriented approach Ability to work evenings, weekends, and holidays as needed Benefits: Competitive wages Flexible scheduling Opportunities for advancement Employee discounts Positive work environment
We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus and make sure customers leaves wanting to return. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.