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Summary: The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. The Executive Housekeeper possesses a dynamic outgoing demeanor with a passion for ‘Delivering the Wow’ through exceptional service while demonstrating exemplary leadership skills. He/she continually strives to exceed hospitality industry cleanliness and presentation standards, while ensuring complete guest and team satisfaction. He/she establishes and maintains a positive working environment of transparency, fairness and consistency, with clear performance expectations and open and frequent communication. He/she focuses on operational goals where training, leadership development and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Executive Housekeeper instills an environment where team members are enabled to deliver exceptional customer service to our guests through flawless and cons Essential Duties and Responsibilities 1. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This applies to physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. 2. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house. Spends at least 50% of working day in front-of-house operations to set tone and oversee inspection processes, ensuring feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. Ensures all administrative and back of house functions are completed on time, accurately and are maintained to standard. 3. Reports to the Hotel Director and takes an active role in all hotel division activities. Educates fellow division heads on cleanliness standards. Establishes himself/herself as a content expert on all Housekeeping and cleanliness related matters. Develops and maintains strong rapport and frequent communication with the Facilities Manager, the Deck Department and Marine Department to ensure timely completion of ongoing and preventative maintenance in an organized and well planned manner. Provides preventative maintenance reporting to enable maintenance to be planned and executed appropriately to improve stateroom, balcony and corridor appearance. 4. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently. Responds to guest complaints and concerns in prompt, empathetic, and customer centric manner, ensuring appropriate resolution and using every guest issue as an opportunity to coach and mentor the Housekeeping management and team. Executive Housekeeper will permanently resolve recurring service failures through root cause analysis and effective problem solving techniques. Practices sound business sense in an ethical manner at all times. Enforces and assists shipboard senior management team in facilitating the ‘Guest Conduct Policy’. 5. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning. Demonstrates strong ability to coach and develop team members on effective problem resolution skills and aptitudes. Ensures team communication is maintained at highest levels, through activities such as morning line up, etc. to constantly keep team informed and aware of relevant information. Evaluates and tracks development on an individual and team level, ensuring every team member receives frequent, open and honest feedback about his/her performance, individual strengths and improvement opportunities. Reviews and ensures compliance with the training matrix for all positions. 6. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division. Demonstrates aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the ship. Collaborates with CTI or other designated company to ensure Laundry staffing needs are constantly maintained and planned for. Is able to identify skill sets in individuals for succession planning for fleet-wide Housekeeping operations. 7. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis. Ensures all laundry equipment is maintained in good working order and advance planning is put into place to ensure that long-term equipment needs are met. Maintains an accurate inventory of all linen, terry, crew linens and other items par levels, ensuring that at all times purchases are made to maintain sufficient par to meet the business demands. Ultimately ensures that the quality of all linen items serviced for the ship along with guest and crew items are up to the required presentation standards. Reviews regularly the quality control and discard sheets and provides root cause analysis. Completes daily walk through of the laundry operation and completes a formalized laundry inspection each week with the Laundry Master. 8. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.). Maintains appropriate cleaning costs and monitors consumption, storage and supply orders placed to minimize waste. Prepares financial operational business plan to enhance the overall business performance of the division. Applies strategic planning to identify business efficiencies within the division’s cost center supporting company targets and goals, and seeking ways to promote revenue streams. 9. Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews. Reviews and acts upon audit findings and guest feedback, ensuring team are trained and educated appropriately to prevent recurrences. Responsible for achieving objectives as defined by the balanced scorecard metrics ensuring that all company initiatives and other priorities as communicated by senior management are positively supported. 10. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information. 11. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use. 12. Attends department and division head meetings. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team. Continually updates job knowledge by investigating new trends in housekeeping and cleanliness practices, reviewing professional publications, establishing personal networks, and sharing of best practices, lessons learned and new benchmarks with shipboard management and shore-side support groups. 13. Ensures frequent and consistent updates of clear and concise handover notes to eliminate any possible miscommunication that compromises the efficiency of set processes. Works to ensure that their divisions’ manager and supervisor placement's maximize individual strengths to support the organizational needs. Through managing individual strengths this will allow for a seamless management handover allowing for minimum disruption to the team and operation. 14. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document. Disseminates appropriate information and section assignments, ensuring poor performers are coached, re-trained and counseled through back of house rotation. Utilizes progressive disciplinary process in accordance with guidelines and ensures top performers are consistently recognized and motivated. 15. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers. 16. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director. Reviews with the BOH Senior Deck Supervisor on a per voyage basis the assignment of resources from divisions. 17. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards. 18. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm. 19. Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction and oversees the entire division and trains and coaches responses for effective problem resolution. 20. Maintains safe, secure, and healthy environment by enforcing organizational standards, pr

Location: St James, South West London (SW1), W1J Salary: From £34,000 to £35,000 per annum Overtime Paid Per hour H&C Solutions are excited to offer this fantastic Commis position role to work within one of London’s most luxurious boutique Mayfair hotels. This stunning hotel operation is extremely exclusive – with a minimum room spend of £380 per night. The kitchen team is backed by an influential Executive Chef with a solid background in modern European cuisine. They have one single main kitchen, with a team of 20 chefs. They have a Two AA fine dining restaurant (60 covers), banqueting facilities and are very popular for afternoon tea. Commis Chef Benefits: • A competitive starting package of £34,000 per annum., • 48 hours per week., • Meals and uniform provided whilst on duty., • Free Laundry Service – for all uniform., • Employee of the month awards., • Generous pension schemes, • Opportunities to grow within a worldwide hotel group Commis Chef Requirements: Minimum 1 year of experience working in a professional kitchen environment. • A motivated and eager-to-learn individual with a strong work ethic and a genuine passion for developing culinary skills., • Ateam-focused attitude, with the ability to work collaboratively in a fast-paced kitchen., • Experience within luxury hotels or fine dining restaurants is highly desirable and will be considered a strong advantage.

Location: Flexible / London-based with travel as required Employment Type: Full-time Overview: We are seeking a highly organised, discreet, and proactive Personal Assistant to support a high net worth individual with both personal and professional responsibilities. This is a varied and fast-paced role requiring excellent judgement, flexibility, and the ability to manage multiple priorities seamlessly. The ideal candidate will be comfortable handling a mix of administrative duties, lifestyle management, and day-to-day practical tasks, while maintaining the highest level of confidentiality and professionalism. Key Responsibilities: Administrative & Communication Support: • Managing and responding to emails, calls, and correspondence on behalf of the principal, • Drafting, proofreading, and organising documents and communications, • Diary management, including scheduling meetings, appointments, and reminders, • Acting as a point of contact between the principal and external stakeholders, • Maintaining filing systems (digital and physical) Household & Personal Management: • Overseeing daily household operations and liaising with domestic staff, • Coordinating maintenance, repairs, and service providers, • Managing laundry and dry cleaning arrangements, • Running personal errands (shopping, returns, collections, gifting), • Ensuring household supplies are stocked and organised Travel & Lifestyle Coordination: • Booking and managing domestic and international travel (flights, accommodation, transport), • Preparing detailed itineraries and travel packs, • Managing passports, visas, and travel documentation, • Arranging restaurants, memberships, and leisure activities Financial & Organisational Support: • Tracking expenses and assisting with budgets, • Managing invoices, receipts, and basic financial administration, • Liaising with accountants, advisors, and other professionals, • Paying bills and monitoring regular outgoings Events & Social Planning: • Organising private events, dinners, and social engagements, • Managing invitations, guest lists, and logistics, • Coordinating suppliers such as caterers and venues General & Ad Hoc Duties: • Conducting research and sourcing products or services, • Handling last-minute requests and troubleshooting issues, • Supporting with personal appointments (health, fitness, etc.), • Assisting with packing/unpacking for travel when required Requirements: We welcome applicants from a range of backgrounds who can demonstrate strong organisational and coordination skills. This role may particularly suit individuals with experience in: • Hospitality roles (e.g. front of house, concierge, guest services), • Customer service or client-facing positions, • Administrative or office support roles, • Team Assistant or Coordinator positions, • Personal Assistant or Executive Assistant roles Key Skills & Experience: • Excellent organisational and time management skills, • Strong written and verbal communication, • Ability to multitask and prioritise effectively, • High level of discretion and professionalism, • Confident using email, calendars, and standard office software, • A proactive, “can-do” attitude with strong problem-solving ability Personal Attributes: • Reliable, trustworthy, and detail-oriented, • Calm under pressure and adaptable to changing priorities, • Resourceful with strong initiative, • Polished and professional in manner, • Flexible with working hours when required Benefits: • Competitive salary, • Opportunity to work in a dynamic, high-profile environment, • Potential travel opportunities Application Process: Please submit your CV along with a short cover note outlining your relevant experience and interest in the role.

We’re looking for a reliable, detail-oriented Housekeeper to join our growing team. We are a premium serviced accommodation company. This role is ideal for someone who takes pride in high-quality work, communicates well, and enjoys a varied day that includes both housekeeping and light guest support. Key Responsibilities: • High-standard cleaning of apartments, including bedrooms, bathrooms, kitchens, and living spaces, • Preparing properties for guest check-ins (fresh linens, staging, restocking essentials), • Light guest interaction (meeting guests when needed, basic check-in assistance, answering simple queries), • Occasional errands, including laundry drop-offs, item pickups, and restocking supplies, • Flagging maintenance issues quickly and accurately, • Ensuring all properties meet the cleanliness and presentation standards Requirements • Based in London, ideally near central areas (Chelsea, Mayfair, Westminster, Kensington preferred)., • Strong English communication skills (spoken and written), • Minimum 1–2 years of housekeeping or hospitality experience, • Excellent attention to detail and time management, • Able to work independently and follow checklists, • Comfortable travelling between properties, • Reliable smartphone for communication & task updates, • Positive attitude, trustworthy, and professional Preferred (but not essential) • Experience with serviced accommodation or Airbnb turnovers, • Flexibility for weekends and occasional short-notice cleans What We Offer • Competitive pay based on experience, • Consistent, ongoing work, • Supportive team and clear communication, • Opportunity to grow with a fast-expanding hospitality brand

Join us as we continue to expand across London. We are part of a chain of 6 high-end Central London Dry Cleaning Stores spaced across the capital. As we grow, we are continuing our search for driven, open-minded and hard-working individuals to help us grow and stretch our business. We are currently looking to hire Laundry/Store Assistants Experience in the industry is NOT REQUIRED We value individuals who possess an open-minded mentality to work, coach-ability and a strong hardworking nature. * Full and detailed training is provided by our team What we look for: • Driven, committed and target-orientated individuals, • Good organisational skills, • Team Players, • Thorough desire for quality and detail Job Roles: Sorting and ticketing garments per orders Quality Control of Garments Loading and unloading of laundry machines Booking in and ticketing of garments Folding and packing of shirts and other laundry. Maintaining cleanliness of the store and common work spaces The job leads onto a shop assistant role which would involve the following Handling and processing payments Maintaining and building great customer relations Why join us? • Join a special, diverse and enjoyable company culture, • Excel and develop vital and transferable skills such as sales, customer service, management, leadership etc *Who are we? * • Officially founded in 2001, we are a growing, diverse cleaning company with branches spaced all across central London. We have bases in Mayfair, Marylebone, Fitzrovia, Euston, Covent Garden and Baker Street., • We look forward to welcoming you

About the Role We are seeking a compassionate, reliable, and adaptable Personal Care Assistant to support an elderly disabled female living with Secondary Progressive Multiple Sclerosis and diabetes. This is a direct employment role (not through an agency) providing personalised, one-to-one care within their own home. The available shift: Saturday and Sunday, 8 pm to 4 am. The successful applicant must be flexible to cover Bank Holidays, annual leave and sickness. This is an unsupervised role with accountability for a variety of personal, medical, domestic, and social care tasks to ensure independence, dignity, and high-quality living standards are maintained. Excellent collaboration and communication with family members, community service and healthcare professionals and the team are essential requirements of the role. The contract and term of employment is subject to satisfactory references, probation period, right to work verification, DBS check, health assessment, and successful completion of the required training programme(s). Key Responsibilities • Provide personal care including washing, dressing, incontinence care (catheter), PEG feeding (Pump and Bolus), and medication administration (including sharps)., • Close monitoring and observation of health condition; escalating health-related concerns and emergencies accordingly., • Accurate recording and completion of care records and medication reports., • Perform manual handling tasks safely using appropriate equipment (hoists, wheelchairs, slide sheets)., • Maintain a clean, hygienic environment: cleaning, laundry and equipment sanitation., • Monitor and replenish personal care and household stocks, and re-order supplies., • Work both independently and as part of a multidisciplinary team, with flexibility to cover additional shifts and public holidays., • Participate in ongoing training, development, and supervision; undergo Disclosure and Barring Service (DBS) and health assessment checks as appropriate., • Offer companionship and emotional support and assist with social visits or outings., • Other reasonable duties within the scope of the role. Person Specification (Essential Criteria) • Fluent in spoken and written English., • Excellent written, verbal and interpersonal communication skills., • Proficient user of Microsoft Office applications (Word, Excel)., • Excellent multi-tasker with the ability to balance competing priorities, apply sound judgment and initiative., • Excellent organisational skills with the ability to work unsupervised and within a team., • Reliable and proven ability to follow direction, learn and adapt to change quickly., • Experience handling confidential material and information with tact and discretion. (Desirable Criteria) • First Aid qualification (or willingness to obtain one)., • Prior social care and safeguarding experience., • Full UK driving licence., • Resides locally or within reasonable travel distance. We reserve the right to stop taking applications earlier than the advertised closing date.

We are seeking compassionate and reliable Care Assistants to join our team. As a Care Assistant, you will provide essential care and support to clients in their own homes, promoting their independence, health, and well-being. You will be a key part of our dedicated team, helping to deliver care that is respectful, dignified, and meets the individual needs of each client. Key Responsibilities: Provide personal care to clients, including assistance with bathing, dressing, toileting, and grooming. Assist with mobility, including moving and positioning clients safely. Support clients with meal preparation, feeding, and hydration. Administer medications as directed and in accordance with care plans. Help with light housekeeping duties, such as cleaning, laundry, and maintaining a safe and tidy environment. Provide companionship and emotional support, promoting mental and social well-being. Communicate effectively with clients, families, and healthcare professionals to ensure the highest standard of care. Document care activities and maintain accurate client records. Follow all policies, procedures, and health and safety guidelines. Qualifications and Skills: Previous experience in a care role is desirable but not essential; training will be provided. A caring, empathetic nature and a passion for helping others. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Flexibility to work various shifts, including evenings, weekends, and holidays. A valid driver's license and access to a vehicle is preferred but not mandatory.