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  • Guest Experience Manager
    Guest Experience Manager
    6 days ago
    Full-time
    London

    Guest Experience Manager - Cove Cannon Street London We believe in simplicity, beauty and efficiency. Ever the curious, it’s about little things. Big things. Unexpected things. We are part of our local community and they are part of us. We believe in creating authentic, localised experiences for our guests. There are no boundaries, in your role as Guest Experience Manager, as you will be responsible for your team in providing all the reassurance our guests need to relax into their stay. Experiences they won’t find anywhere else. In this role you will be responsible for; - • Using your intuition to curate memorable experiences, to ensure our guests come back for more., • Creators of authentic experiences and sanctuaries for our guests from the moment they book, to when they arrive and leave. Immersing you, and your team into the local community to collaborate with local businesses in any way we can., • Support and deliver the guest experience through face-to-face interactions when guests are not receiving virtual support via our dedicated app. Ensuring all guest queries are provided and answered in an efficient and effective way., • Liase with edyn’s central Guest Services team, as the point of contact and reference for updates and activity of guest interactions via our dedicated app., • Ensure all properties operate within all health & safety and fire safety guidelines, ensuring team and guests alike are safe and secure., • Collaborate and network with the team through building connections virtually and in person to create an engaging, fun and creative way to forge commitment, learnings, passion and understanding across the brand and properties. What we look for. - • Previous management experience within hospitality is highly desirable (hotels, student living, hostels, build to rent accommodation, including wider hospitality sectors also etc)., • Previous team management experience., • An engaging people manager, who is able to collaborate and network with their teams through building connections virtually and in person through fun and creative ways to forge commitment, learnings, passion and understanding across the brand and properties., • Tech savvy, someone who does not shy away from tech-based resolutions and interaction., • Clear verbal/written communication proficiency., • Flexible and adaptable approach with a can-do attitude. But most importantly, you will be human like us. Your decisions and ways of being will be inspired by our values that have been created and defined by our people; The Courage to Question, Evolve and Be Human. Our benefits. • Competitive salary, • Bonus scheme, • Excellent travel and development opportunities, • 25 days’ holiday (Inc bank holidays and the option to buy more), • Wellbeing benefits (cash plan and an Employee Assistance Programme), • Free nights in our properties, • Recognition schemes, • Pension (the tax efficient way), • Sick pay, • Other benefits tailored to you Our natural habitat. We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Not many Londoners live in the Square Mile, but for the duration of your stay, you can do just that. Mansion House station is minutes away and if you’re working in The City, the Bank of England and offices such as Deloitte and Accenture are on the doorstep. You’ll also have a whole host of restaurants and bars to choose from, and across the river, the South Bank and Borough Market to explore too. The Shard is nearby for sky-high dining, as is the Barbican for a spot of culture at the weekend. About edyn. Here at edyn, we believe travel should be a rich journey of discovery. Our brands – Cove, Locke and SACO – offer soulful hospitality firmly rooted in their local neighbourhoods. Together, we’re creating sanctuaries for free-thinking urbanites across Europe. About Cove. Unlike other hotels, we’re not into labels. We’re into living. Cove offers guests a space like no other – carefully designed, uncluttered apartments that allow each person to make the most of every moment, and every mode. These day’s it’s not about clocking in then logging off, presenting then partying, or even weekdays and weekends. It’s about undivided, seamless living. Flowing from one mode to the next without interrupting. Working comfortably. Living efficiently. Blurring borders and being together, but with enough space for our guests. Work/life balance has changed, and we’re here for the future. Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community.

    Immediate start!
    Easy apply
  • Guest Experience Host
    Guest Experience Host
    6 days ago
    Full-time
    London

    Guest Experience Host - Cove Cannon & The Moorgate by Cove We believe in simplicity, beauty and efficiency. Ever the curious, it’s about little things. Big things. Unexpected things. We are part of our local community and they are part of us. We believe in creating authentic, localised experiences for our guests. There are no boundaries, in your role as Guest Experience Host, as you will be responsible for providing all the reassurance our guests need to relax into their stay. Experiences they won’t find anywhere else. As Guest Experience Host (in a nutshell) you will be responsible for delivering our guest experience by contributing a feeling of simplicity, calm and sanctuary seeking new and smarter ways to deliver soulful hospitality to our guests through creativity and innovation. What we look for. • Previous experience within hospitality is highly desirable (hotels, student living, hostels, build to rent accommodation, including wider hospitality sectors also etc)., • Self-sufficient, requiring little direction and day to day management., • Tech savvy, who does not shy away from tech-based resolutions and interaction., • Clear verbal/written communication proficiency., • Flexible and adaptable approach with a can-do attitude. But most importantly, you will be human like us. Your decisions and ways of being will be inspired by our values that have been created and defined by our people; The Courage to Question, Evolve and Be Human. Our benefits. • Competitive salary, • Bonus scheme, • 20 days’ holiday + Bank Holidays (plus the option to buy more), • Wellbeing benefits (cash plan and an Employee Assistance Programme), • Free nights in our properties, • Recognition schemes, • Pension (the tax efficient way), • Sick pay, • Other benefits tailored to you Our natural habitat. We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Namesake of its neighbourhood, The Moorgate sits between the business hot spots of The City and Liverpool Street – home of in-demand HQs and up-market restaurants and bars. Plus, it’s not far from the buzzing Shoreditch and Old Street, with their thriving arts scene, restaurants, and nightlife. About edyn. Here at edyn, we believe travel should be a rich journey of discovery. Our brands – Cove, Locke and SACO – offer soulful hospitality firmly rooted in their local neighbourhoods. Together, we’re creating sanctuaries for free-thinking urbanites across Europe. About Cove. Unlike other hotels, we’re not into labels. We’re into living. Cove offers guests a space like no other – carefully designed, uncluttered apartments that allow each person to make the most of every moment, and every mode. These day’s it’s not about clocking in then logging off, presenting then partying, or even weekdays and weekends. It’s about undivided, seamless living. Flowing from one mode to the next without interrupting. Working comfortably. Living efficiently. Blurring borders and being together, but with enough space for our guests. Work/life balance has changed, and we’re here for the future. Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community.

    Immediate start!
    Easy apply
  • Market Stall Sales Assistant - Saturdays and/or Sundays
    Market Stall Sales Assistant - Saturdays and/or Sundays
    28 days ago
    £12–£18 hourly
    Part-time
    London

    PLEASE READ THE JOB DESCRIPTION BEFORE YOU APPLY - YOU NEED A CAR OR VAN TO BE ABLE TO DO THIS JOB Oshomo is a fun plant based ready meal company and we currently sell our products both online and though a series of weekend market stands in and around London. We have lots of existing clients that visit the stall each weekend, plus a host of celebrity clients that pop in from time to time! ** We are looking to hire between 2-3 fun and motivated individuals to join our sales team representing this very special brand. This position is available only on both Saturdays and/or Sundays. ** Full training in given on the product and we are looking for chatty confident people as the markets can get quite busy. This is a really fun environment. We are based in Park Royal and the markets currently are at Queens Park, Primrose Hill, Marylebone, Nottinghill, Kensington , Victoria Park and Barnes. ** The job includes : Picking up the market equipment and stock in the morning of the market (Park Royal area, NW10 postcode) Driving to the selected market and setting up the stand, which consists of a table and table dressings, canopy and weights , and the pre-packed meals. Chatting to the customers and explaining the products (full training given) Taking payments when products are sold Closing down the stand (takes only five minutes) Returning the stand and left over stock to Park Royal. Trading hours are 10am - 2pm (with a little bit of set up time and breakdown time each side) It is really helpful if the applicants live in the area but not essential as they will need to drive to Park Royal to pick up the equipment needed. ** £85 plus commission for a really fun short day. COMMISSIONS ON TOP MOST OF OUR REGULAR TEAM MEMBERS EARN £300 PLUS PER WEEKEND FOR TWO SHIFTS. ** The applicant will need to have his or her own car. ** Congestion charges paid by the company. Parking is free

    No experience
    Easy apply
  • Runner / Waiter
    Runner / Waiter
    1 month ago
    £13.5–£16 hourly
    Full-time
    London

    OUR PHILOSOPHY Chez Lui isn’t just a place to eat — it’s a home away from home. Our bistro is lovingly rooted in the heart of Notting Hill, yet curated to global standards. Every plate, playlist, and pour tells a story. From Marseille through Paris, to Bordeaux, we craft comfort food with personality, wine lists worth discovering, and a vibe you’ll want to live in. OUR TEAM At Chez Lui, our team is friendly and entertaining, always making guests feel at home. We know the names of our regular guests and maybe their dogs, but we do not alienate newcomers. YOU Warm, welcoming, and wired to make every guest feel like a regular. Whether you’re taking an order, sharing the story behind our specials, or simply lighting a candle at a corner table, you’ll help bring our bistro’s unique personality to life. You’ll Fit Right In If You: • Are naturally cheerful, social, and love connecting with people, • Are attentive but not overbearing — you know when to step in and when to step back, • Are proud to serve comfort food done with care, and drinks with a story, • Are curious about culture, cuisine, and what makes neighbourhoods tick, • Are a great communicator (fluent English required, additional languages a plus), • Are excited by the idea of becoming a “local favourite” in your community, • Have the ability to adapt, change and learn on the job., • Show a passionate desire to delight your guests., • Enjoy working in a busy environment, • Have excellent communication skills, and a positive attitude., • Show initiative to take on new challenges and solve problems as they arise What You’ll Do: • Welcome and guide guests through a warm, laid-back dining experience, • Present dishes and drinks with confidence, charm, and a touch of storytelling, • Work closely with kitchen and bar to ensure seamless service, • Keep the floor looking and feeling inviting at all times, • Be part of a team where your personality is as important as your performance, • You will be cool, calm, collected – and able to think on your feet in a fast paced environment, • You will be reliable and work well in a team – pitching in even without being asked, • You will appreciate that the little details create lasting impressions What We Offer: • A vibrant, supportive team culture rooted in empathy and authenticity, • Ongoing training in hospitality, food & wine knowledge, and emotional intelligence, • Opportunities for progression across our restaurants (and across borders!), • Competitive pay + tips + staff perks, • A real chance to grow with us as we expand internationally, • Pension scheme, • 28 days paid holiday Ready to Serve with Soul? Reply to this job advert with your CV and a short intro (tell us your favourite comfort dish!) All applicants must be over 18 years old, reside in UK and have a right to work in the country. Please note that prior applicants do not need to re-apply.

    Immediate start!
    No experience
    Easy apply
  • Housekeeping 5 Star Hotel Airbnb style apartments
    Housekeeping 5 Star Hotel Airbnb style apartments
    2 months ago
    £14.01–£14.02 hourly
    Full-time
    London

    Hi We are looking for people with experience in Airbnb cleaning, hotel housekeeping, or private homes, with a minimum of 1 year of experience. Job details: Location: 5 star hotel with Airbnb style apartments (100 apartments) in 15 different locations, all in central London, zones 1-2-3. Salary: £14 per hour, paid every two weeks Self employed Travel time between apartments is included in the working hours. Transport: Transport costs are borne by you and are not deductible. Schedule: Starts around 10:00. Ends around 18:00. Overtime if desired. 30 minute unpaid break. This type of work is freelancing in housekeeping and a little bit of technology application. Work full time 5 days per week with 2 days off and also on weekends by rotation, we need staff to be flexible with the time and also overtime from time to time. Office -Warehouse: Located in Covent Garden ( WC2H 9BF ), where the product warehouse is located. This is where all the cleaning teams meet, pick up the products (roller carts) Try to take the fastest routes to the apartment — the hotel always checks this to find a good cleaner and fast to the apartments, and then take the bus to the first apartment. Then, the journey to the second apartment is on foot, and to the third by bus, many locations are in the city center. Travel time between apartments is considered part of working hours. Locations: Varies daily, and between them you use walking or bus-tube. Some locations are 5, 10, 15, 20, 25 or 30 minutes from the warehouse. Process: After the cleaning is complete, the apartment must be registered in the app, following all the steps to mark it ready for booking. Approximately 2 or 3 apartments per day are cleaned (apartments with 1, 2, 3 or 4 bedrooms, bathrooms, kitchen and living room). Clean linen is available in the apartments, in the hallway or indoors. Each block has a storage room on the ground floor with a vacuum cleaner, mop and other utensils and materials. Materials: Cleaning products are provided by the hotel. The staff must pick up toiletries (hygiene products, coffee, sugar, etc.) from the desk. Clean linen can be found when you arrive at the apartment, in the hallway, next to the apartments or in front of the doors. Dirty linen must be placed in transparent white bags and left in the hallway, in front of the door or in the mini-storage room in the hallway. We have handcarts with rollers. Instead, all apartments have a storage room on the ground floor, they have a vacuum cleaner and mop there, and every morning you find clean linen in the hallway of the building or in the apartments. You leave the dirty sheets and towels there in the hallway of the block or in the storage room in the building. After you finish cleaning the apartment, you have taken all the photos of the rooms/bathrooms/living room/kitchen/closets etc. and upload them to the application, the final step is: you have to leave a key in the apartment, take a photo of the key and the key serial number so that it can be seen in the photo and send it to the Supervision group, then, when you leave the apartment, make a video of locking the apartment and upload it to the application. Then the second key you have to leave outside, in the key safe box, and also take a photo as proof. They have an app for the flats. Manage: shows you what to do after you finish cleaning the apartment completely, you need to start taking pictures of the entire apartment, upload them to the app and check all the questions in the app. Image: Shows you how an apartment should be, how you should arrange things, how the bed should be made. And the last image shows you the image of the apartment door and the number at the entrance. Information: Shows you the address of the apartment, you just have to click on the address and you are redirected to the maps. It also tells you where to leave the trash or Laundry collection/drop-off point: Common area before the stairs, a small space on the right. But you have to understand that here you have to walk or take the bus and sometimes the metro to get to the apartments. They have 100 apartments in 15 different locations and you always have to report to 3 groups. The work here is a bit stressful because there is a lot of information, besides cleaning everything is done by phone and reported in the app and 3 WhatsApp groups. As I said, the time spent between the warehouse and the apartments and then the other apartments and back to the warehouse to bring the products back is included in the working hours.

    Immediate start!
    Easy apply