Are you a business? Hire locality manager candidates in United Kingdom
As the first point of contact for our company, you will play a crucial role in creating a positive and welcoming experience for our guests and visitors. Joining a small but friendly team, you will work with a flexible approach and have a friendly, outgoing personality to suit this role. A proven record of working in this environment with experience and management skills that provide operational efficiency in maintaining detailed records and co-ordinating staff. Checking guests in and out, dealing with complaints , reservations face to face and online. Experience in a booking management system such as Cloudbeds is preferred and a knowledge of all aspects of Health & Safety. A flexible attitude is desired as some shifts will include weekends. Job Summary · Job Type: Full-time · Pay: £25,000.00 · Company pension · Expected hours: 40 per week · Schedule: 8-hour shift but flexible and including weekends · Education: Grade A – C GCSE in English and Maths or proven record of ability · Language: English (required) · Licence/Certification: Driving Licence (preferred) · Work Location: Waterview Apartments, Michaelson Road, Barrow in Furness Skills · Professional phone etiquette with excellent verbal and written communication skills · Ability to work independently with minimal supervision · Proficiency in Microsoft Office (Word, Excel, PowerPoint) · Strong administration, clerical and computer skills with the ability to quickly learn new software programs. · Exceptional organizational skills with the ability to prioritise tasks effectively · Ability to delegate tasks effectively, considering team members’ strengths and workload distribution. · Setting up a schedule for monitoring linen used · Creating rotas for front of house reception and cleaning staff · Keeping a record of all maintenance requirement and liaising with local trades when necessary · Working closely with the owners with regular updates on all aspects of the apartments
We’re looking for an Assistant Restaurant Manager to work closely with our lovely Restaurant Manager to inspire, motivate and lead the front of house team in order to continuing achieving excellent guest satisfaction at Sanzio’s Restaurant. Ideally we are after someone who can take Managers position by October this year. Experience: ideally some managment experience . But you must have skills for excellent communicator and natural leadership. If you do not have assistant manager experience you must have experience of a waiter, senior water, or head waiter for at least 1 full year with references. Sanzio’s standard are very high, and we are passionate about delivering amazing experience for our guests. Our trainings are well monitored and full support is offered. Hours: between 42-48h per week - shifts operated - but we will adjust hours as per your needs. As we are a boutique family owned restaurant and our customers are 95% local people, you will have insight in the full running of the restaurant. You roll will include: • Help build and maintain an efficient team of employees • During the service time help to provide an efficient service • Help with the training of new staff • Be a role model, having positive approach to team and work duties
Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveler. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description We are looking for a Floor Manager who is passionate about wine, to join our crew at Hyde London City. Reporting to the Restaurant Manager, the Wine Lead Floor Manager will be responsible for the overall wine program and supporting the daily running of the restaurant, ensuring smooth service and making sure guests feel special and eager to come back for more. What you’ll do… Run the show for our wine program and keeping the list up to scratch. Taking charge of wine service on the floor and behind the bar, making sure the team nails every step of service. Suggesting food and wine pairings to the team and guests, monitoring service quality and interacting with guests to ensure satisfaction. Teaming up with the culinary team on menus, service, and product availability. Run the daily briefing for the restaurant/bar team, promoting daily specials and upselling techniques. Coordinating and running the reservations system and drafting floor plan based on how many hungry guests we're expecting. Supporting the Restaurant Manager with Food & Beverage stock; ordering and stock take. Being the wine guru, leading on wine training and supporting for food and beverage. Handling the cash flow and making sure our revenue reports are in line with hotel standards. Team’s scheduling. Ensuring the restaurant/bar area are Health and Safety compliant for each shift. Responsible for the safe opening and closing of the restaurant. Qualifications3 years’ experience in R&B, with wine experience. You understand hospitality, it’s in everything you do. WSET Level 1 qualified. Personal licence holder, WSET Level 2 or 3, desirable. Nothing is an issue for you - you know what our guests want even before they do. You’re looking for a place where you can be you; no clones in suits here. Passionate about creating memorable experiences for others, be they guests or colleagues. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.
Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveler. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description Reporting to the Front of House Manager, the Night Manager will be in charge of keeping things running smoothly at the hotel during the night shift, offering a naturally friendly, helpful and responsive level of service for our guests. What you’ll do… Keep the hotel premises and guests safe and sound. Make sure every guest feels special and eager to come back for more. Manage and resolve any guest complaints, concerns, or emergencies that may arise during the night shift. Patrol the hotel grounds regularly to keep an eye out for anything fishy or unsafe. Handle any reservations, bookings, or inquiries that may occur during the night shift. Keep detailed records of who's staying with us, any incidents, and other important info. Know your stuff when it comes to health and safety rules. Be part of the hotel crisis and fire teams and know all the drill. Stay in the loop with other departments and staff to keep things running smoothly and guests happy. QualificationsMost important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. You have experience in a similar role, or as an Assistant looking for further development with a demonstrable track record of excelling in Front Office operations and procedures. You will be required to work flexible shift patterns which will include weekdays and weekends to support the team, as and when required. Your humble and open to ideas. We leave our egos at the door and help get it done. You’re up for doing things differently and trying (almost) everything once. Additional Information What's in it for you... Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.
As the Restaurant Supervisor you will be working across our quick service restaurant and our outside terraced restaurant. You will be supporting the restaurant manager by leading a team of team members, commis waiters, servers and hosts. You will support our managers in overseeing the daily operations of the restaurant from setting up for morning rush, to ensuring appropriate cover throughout the day, and carrying out closing procedures. This is a full time role 40 hours per week, 5 days out of 7 with shifts falling between 8am and 11.30pm. Successfull candidates will be flexible to across all shifts as we cannot accomodate requests for set shift times. Base hourly rate £13.00 + service charge. THE PERKS OF BEING AN "EATALIAN"... Uniform allowance. Tronc Scheme. 40 hours contract. Free meal on shift. Training dedicated to personal development and careers progression opportunities. 20% employee discount across retail, bars, and restaurants. Uncapped "Refer a Friend" bonus scheme. Lifestyle and culture discounts through our benefit supplier. Cycle to work scheme. 30 days holiday allowance that increases with length of service up to a maximum of 36 days. Technology and gym benefit available. Healthcare cash plan scheme. Employee assistance program. WE’RE LOOKING FOR… Experience within a guest facing establishment in a supervisor capacity, leading, and coaching a larger team in a restaurant setting. Willingness to be flexible and support multiple teams. Experience with opening and closing procedures. Availability to work onsite with a flexible schedule including evenings, weekends, and holidays. Fluent in English. Right to work in the UK. Eataly is the largest existing artisanal Italian food and wine marketplace and it is committed to the world-wide distribution of high-quality agro-products! Founded in Turin in 2007, our market sells the same high-quality foods used by our chefs, while narrating the history of its products and their local producers that day by day make Italy one of the most biodiverse places on earth. Eataly's culture and philosophy are built upon the values of Sustainability, Corporate Responsibility and Sharing. Eataly is the first space where you can buy, eat and learn at the same time. Our customers can savor our products and then purchase the ones they selected while also acquiring knowledge of food and cooking through our learning programs (cooking classes, tastings and producers’ speeches). Eataly's goal is to make its consumers incisive and informed so as to help them select healthy and quality foods. Currently, we have more than 30 Marketplaces around the world building a bridge amongst cultures, eating styles and cuisines and bringing the Italian high food philosophy everywhere. We opened our second Eataly NYC location at the World Trade Center in August 2016, Boston in November 2016, Eataly LA in is anticipated to open the summer of 2017 and Eataly Las Vegas the sumer after!
Mamma Dough is a family-friendly Sourdough Pizza restaurant chain with locations throughout South London. Our restaurants specialize in serving authentic, Neapolitan-style sourdough pizza made with fresh, locally sourced ingredients. We pride ourselves on using traditional techniques to create the perfect sourdough and combining them with unique and innovative toppings to create special and delicious pizzas. Our restaurants are warm and welcoming, and we strive to create a relaxed and comfortable atmosphere for our customers. We offer a casual dining experience, great for families and groups of friends, and we take great care to ensure that our customers leave feeling satisfied and happy. Mamma Dough is a company committed to sustainability and environmental protection. We work closely with local farmers and suppliers to source the freshest ingredients possible, reducing our environmental impact and supporting our local community. We are a growing company that values hard work, creativity, and innovation. We believe that our employees are our greatest asset, and we offer a supportive and collaborative work environment where everyone has the opportunity to grow and develop their skills. If you're looking for a fun, challenging, and rewarding work environment, we welcome you to join the Mamma Dough family! Mamma Dough restaurants are seeking a highly skilled and motivated Duty Manager to join our team in London. Responsibilities: - Ensure that the venue is opened and closed down with great attention to detail - Hold keys for the venue to open and close the building - Ensure both kitchen and front of house teams are following company specs - Assist the General Manager in maintaining stock levels by ordering what is needed to deliver full menu - Assist the General Manager in controlling costs, management of team and upkeep of government food/H&S guidelines - Ensure your working environment is set up optimally for yourself and your team - Be organised and work with the other team members and management team to complete duties - Assist the General Manager with keeping a high level of Health & Safety and Food Safety standards at work - Help to create an inclusive and fun team within a dynamic environment - Deliver fun but professional service ensure guest satisfaction is of the upmost importance - Assist with handling deliveries with Deliveroo and collections - Requirements: - Previous experience as a key holder is desirable - Strong interpersonal skills and a positive attitude. - Ability to manage teams effectively - Ability to multitask and thrive in a fast-paced environment. - A keen eye for detail and a passion for providing exceptional customer service. - Flexibility to work evenings, weekends, and holidays as needed. Benefits - 28 days holiday - 50% meals any time for you and four friends at any one of our Mamma Doughs - Job progression - Great work-life balance - Company parties - FREE pizza on shift - If you have the leadership skills, creativity, and ambition to take on this exciting position and work with the best, then please submit your CV and cover letter to us today.
An exciting opportunity to be part of our fabulous Hache Family! We are delighted to be looking for a Supervisor to join our Team. Haché was established in 2004 as a family run and friendly local burger restaurant. It has gone on to become an expanding and award-winning group of restaurants. Our concept is a relaxed and enjoyable environment, serving delicious and innovative burgers with responsibly sourced, quality ingredients. We are looking for a dedicated, professional Supervisor with a true passion for delivering exceptional customer service and leading and developing our wonderfully diverse teams. If you consider that this could be you, please apply to find out more. What can you expect from us? Exceptional team spirit and family atmosphere Full holiday benefits and performance incentives Full training and support *Share of service charge + daily cash tips *Staff meals * Generous discounts for all our restaurants across London *Flexibility and work life balance. If you have passion for the Industry please send us your Cv and we will get in touch.
We are looking to hire an individual who aspires to be part of a popular and growing local business. We offer flexible working hours, full training in cooking and management and an opportunity to grow creatively in food creation
Company: Coffee Island Location: London Position Type: Full-Time Job Description: Join our passionate team at Coffee Island as a Wholesale Manager, where you'll play a key role in managing our wholesale operations. As a Wholesale Manager, you will be responsible for developing and maintaining relationships with local businesses, managing wholesale accounts, and ensuring the smooth distribution of our premium coffee products. Responsibilities: Develop and nurture relationships with wholesale customers, including cafes, restaurants, and businesses. Collaborate with the sales team to identify and pursue new wholesale opportunities. Manage and grow existing wholesale accounts, ensuring customer satisfaction and retention. Coordinate with the production team to ensure timely and efficient order fulfilment. Monitor inventory levels and work closely with suppliers to maintain stock availability. Provide product knowledge and training to wholesale customers. Analyse market trends and competitors to develop strategies for business growth. Prepare and present regular reports on wholesale performance to the management team. Qualifications: Previous experience in wholesale management, preferably in the food and beverage industry. Strong communication and interpersonal skills. Proven ability to build and maintain customer relationships. Excellent organizational and multitasking abilities. Familiarity with the coffee industry and a passion for high-quality coffee products. Proficient in Microsoft Office and other relevant software. Bachelor's degree in Business, Marketing, or a related field is a plus. If you're a dynamic individual with a love for coffee and a knack for wholesale management, we invite you to apply. Join us in delivering exceptional coffee experiences to businesses throughout London.
The Alfred Tennyson is part of the community in Knightsbridge. A home for the locals and tourists a like looking for quality offerings in a warm and comfortable environment. It is one of Cubitt House’s eight luxury pubs situated in Central London. We are looking for someone ambitious, passionate and above all puts people and being hospitable first. Why you would want to work as a Assistant Manager for Cubitt House: - Starting salary £39,000 more dependent on experience. - Cubitt Socials including Pub quiz, Family meals, 5 a side football etc. - Many opportunities for career development and progression. - Structured training plans for each role, monitored and supported by in house trainers. - Paid training courses (both in and out of house) and trips to our suppliers including some overseas. - Supplier trips for all team members - Pension Scheme. - Access to Wagestream. - Workplace Nursery Scheme. - 50% Discount policy when dining in our restaurants. - Free Perkbox membership with over 300 discounts including – Apple, Cineworld, Café Nero, National Express etc. - Cycle to Work scheme. - Length of service awards, ranging from 1 year to 5+ year rewards and more!- Prioritise the consistent delivery of the highest standards, across all aspects of the business.- Put training, development and engagement of team members first. Duties: - Oversee daily operations of the restaurant, including bartending, food production, and coffee service. - Manage and coordinate catering events, ensuring smooth execution and customer satisfaction. - Supervise and train staff members, providing guidance and support to ensure excellent service. - Monitor inventory levels and order supplies as needed to maintain efficient operations. - Develop and implement strategies to increase revenue and improve customer experience. - Handle customer inquiries, complaints, and feedback in a professional and timely manner. - Ensure compliance with health and safety regulations, as well as company policies and procedures. - Collaborate with the assistant manager to achieve business goals and objectives. - Coordinate with other departments within the hotel, such as banquets, to ensure seamless operations. At Cubitt House we pride ourselves on going the extra mile for our people. We have made great steps to make sure all our teams are valued, trained and rewarded in the best ways possible. This is just the start and a lot more is to come. Being a well renowned company to work for is top of our list! Join our team as a Assistant Restaurant Manager and be part of a dynamic hospitality environment. We offer competitive compensation, opportunities for career growth, and a supportive work culture. Apply now to take the next step in your career!
The Crown - Bow We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality, and we can offer ongoing development to support you as you grow and succeed with us. What We Offer Our Assistant Managers: Access to our Career Pathway and training and development courses Up to £33000 per annum including service charge 28 days holiday per year Flexible working hours / 40-45h per week including weekends and bank holidays 20% discount in all Young’s pubs and hotels Share Save Scheme Company Pension Scheme The Crown - Bow A gorgeous pub opposite the gates to Victoria Park, just a short stroll from London Fields. You are spoilt for choice at The Crown with the pub spanning over two floors and a beautiful terrace overlooking Victoria Park. The Chefs offer a tasty selection of British seasonal, homemade dishes available from brunch to Sunday lunch. There’s so much choice at the bar from real ales, craft beers and spirits to a vast wine list. A great local where that personal touch in service makes us stand out from the rest.
Supervisor Part time / Full time Mile End / Bethnal Green / Hackney Wick The Crown is a cool and popular local pub in the heart of the East End, overlooking the beautiful Victoria Park. Recently refurbished, our stunning spaces are set over two floors. Weekends are buzzing with revellers joining for a quick pint, Sunday roast lunches, wedding receptions, birthday parties and other events. We offer a wonderful selection of fine wines, craft beers and cocktails paired perfectly with fresh seasonal British food. Join our small but fabulous team who love what they do and be part of our family. What We Offer Our Supervisors: Access to our Career Pathway, Apprenticeships and training and development courses Free Meals Weekly pay 28 days holiday per year 20% discount in all Young’s pubs and hotels Share Save Scheme Company Pension Scheme What we look for in a Supervisor: As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
An opportunity has arisen for a full-time Reception Supervisor who is head and shoulders above the rest! We need someone who understands the importance of 5* customer service, professionalism, organisation and management but who is also naturally warm, friendly and a people person. You will work closely with both the Management team and the Reception team and will act as a trainer and mentor for the Reception staff so that they uniformly offer the best experience possible for our members. Above all, you will lead by example and will exemplify what a superstar Receptionist is. As Reception Supervisor, you will have a wide variety of duties that you will be expected to engage in. The role is interesting and varied and whilst there can of course be down time, on the whole it is fast paced. Amongst the usual day to day running's of reception, it will be your responsibility to create and maintain efficient Rota’s ensuring that the reception is covered at all times, keep on top of merchandising and ordering, staff training, Reception recruitment, to ensure that staff are following correct procedures at all times, to create and implement new procedures when deemed necessary, to answer member enquiries and to deal with complaints in a calm, conciliatory manner. On occasion you may be required to deputise for Duty Managers and you will support Senior Managers in opening and closing procedures of the club. Your shift pattern will include both early, late and middle shifts and will involve you working one weekend in three. You will also be responsible for safely evacuating the reception area in the event of a fire or emergency and also for training the Reception team to be able to do so in your absence. Who are we looking for? The ideal candidate must have had previous experience in a similar high end establishment and ideally within the hospitality and leisure industry. You should ideally have a minimum of 2 years of experience of leading a small team and should have excellent communication skills along with customer service levels that are second to none. An excellent telephone manner, the ability to take and pass on accurate messages and an eye for detail is a must, as is being computer literate and having the ability to multi-task in a fast paced environment. You must take pride in your appearance and be happy to conform to our uniform requirements and must also ensure that the rest of the team do the same. Having your own transport or being very local would be a big plus. Above all, we are looking for someone who enjoys their work and who has an infectious, positive, can-do attitude! Work remotely: No Job Types: Full-time, Permanent Pay: £25,000.00 per year Benefits: Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Yearly bonus Ability to commute/relocate: London N10 2QE: reliably commute or plan to relocate before starting work (preferred) Experience: Management: 2 years (required) Work Location: In person
Work.Life is a flex workspace provider for businesses who care about people. We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have shared workspaces across London, Reading and Manchester; with 7,000+ members; and an amazing team of nearly 70 work.lifers who share our ambition to redefine the workspace experience for the better. Your role We are looking for a talented and passionate Manager who is eager to take the reins of one of our Central London spaces. You're a people-person, organised, insanely efficient; and someone who loves to build relationships and be at the heart of a thriving community. Your role is to be the glue to keep our community together and to help make Work.Life a place where our members love to work, giving them everything they need to run their businesses smoothly. You're an essential part of our mission to make people's work-lives happier. We trust our managers to run their spaces like their own business, which means operating the building excellently every day, driving sales and keeping the business profitable. If this is something you can handle; we want to hear from you. Your day to day Sales & revenue · Be responsible for driving income in your space to achieve your budgets. · You’ll own inbound membership enquiries for your space, as well as driving pro-active sales opportunities · Build to 100% building occupancy by conducting great tours and effectively selling the space. · Maintain occupancy by exceeding the expectations of your members, and by conducting effective contract renewals. · Maximise revenue opportunities eg. meeting rooms & event hire, printing, customisation extras & short-term usage. · Manage contracts and invoices relating to new and existing members. Space operations · Onboard new members effectively, getting them off to a great start. · Manage the overheads in your space to achieve your budgets. · Ensure the building runs smoothly and our facilities and amenities are kept to a great standard. · Work directly with management on any issues to ensure the highest level of member experience and satisfaction. · Update and complete membership records as appropriate to ensure information is accurate and current. Create a collaborative community – internally & externally · Build meaningful connections for our members through events, personal introductions, and networking. · Check in regularly with members to understand their pain points, what’s working, and how we can continue to improve. · Develop Work.Life’s presence with the wider local community: you're an ambassador for everything we believe in! · Oversee events from weekly, space-wide events to unique events that you design and put on for your community. · Update and complete membership records as appropriate to ensure information is accurate and current. Sustainability We're a proud BCorp! You'll support our sustainability goals here by: · Upskilling in sustainability through onboarding & other training & joining Team power-hours & our online channels · Supporting our annual & quarterly goals both as an individual in your role, and through the work of your team · Using your charity hours ('Giving Back Days') to support a charity of your choice up to 4 days per year · Supporting in delivering or participating in our fundraising, awareness and partnership activations & events How you'll be measured in this role - Your KPIs · Management of your P&L vs budget · NPS (Net Promoter Score) vs. company target of 62 · Space Audit Score vs. company target of 90% · Mystery Shopping Score vs. Target of 90% About you · You’ll have sales experience; and a successful track record of prospecting, developing, and closing clients. · You’ll have demonstrated customer service experience – proven ability to add value to your customers. · You’ll understand business operations, and ideally have experience operating a business unit or department. · You’ll have an entrepreneurial spirit and be excited to run your own business. We'd also love it if · You have previous experience managing a small team. · You are used to commercial responsibilities, having owned a P&L. · You can demonstrate successful (small-scale) project management experience. Our Values We’re positive You lift the mood in the room – celebrating success often & tackling problems & opportunities with positivity We’re personal You’re driven to get to know people and their challenges, tailoring your ideas and solutions to give a personal approach We’re inclusive You actively seek out ideas & opinions different to your own and incorporate them into your plans We don’t stop at good You’re always seeking opportunities to improve and sharing ideas to make Work.Life an even better place to work We’re team 1st You’ll support other teams & spaces, taking an interest in their work & giving feedback generously day-to-day to help others improve. Why you’ll love Work.Life Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier. · A supportive & friendly team of hard-working people · 33 days holiday per year incl. Bank Holidays (plus an additional day per year of service) · £75/month towards your mental & physical wellbeing · Team joy budget to be spent together with the team · Unlimited coaching sessions per month through More Happi - our coaching partner · Optional therapy available via Self Space - our mental health partner · 4 paid charity days per year · Quarterly team socials · Discounts with brilliant local businesses · Company Pension Scheme · Cycle to Work & Dash E-Bike Schemes · Salary-Sacrifice Nursery Benefits & Generous Parental Leave
Brunswick East is a much loved neighbourhood cafe, in the heart of Dalston. Founded by two Australian sisters, we're a women lead business with a reputation for excellence. The Brunswick East name began almost 9 years ago with our cafe in the heart of Dalston. 5 years ago we proudly set up our Hackney Downs bakery where we work with regenerative flours, and produce all our own sourdoughs, pastries and baked good from scratch. We are well known for our high standards regarding all things brunch, coffee and baked goods. With the addition of our urban allotment Sky Farm, our 3500 sq ft rooftop allotment at Dalston. Working closely with our head grower we grow our produce from seed, cultivating and harvesting our own seasonal product all year round. Our reputation for creative and delicious food, is built from our desire to produce outstanding dishes from top quality seasonal produce, delivered with a vibe more in tune with the Melbourne brunch scene, from where we hail. We are passionate about hand crafting our menu from scratch and proudly make everything we serve in house. This ranges from sauces, to pickles & ferments, to house cured & smoked bacon, meats & fish, homemade cheeses (feta, halloumi etc), homemade yoghurt, miso's and vegetable charcuterie. Sustainability and reducing waste is very important to us too, and influences our seasonal menu, using local farms employing regenerative practices. Sustainability also plays a huge part of the choices we make within the day to day operation of the shop, and we are always striving for new ways we can reduce our waste, and impact. We are passionate about creating an open and atmospheric environment, whilst delivering exceptional food, coffee and all things sourdough and baked goods. Working with a wonderful team this is a great opportunity for the right person to lead a committed and forward thinking team. THE ROLE, GENERAL MANAGER - Being a speciality coffee enthusiast, passionate about sustainable food culture and zero waste ideals - Providing leadership, reliability and a genuine enthusiasm towards our industry - Working in line with our zero waste initiatives and goals - Overseeing shop operations, budgets, ordering and smooth daily operation - Ensuring excellent customer service at all times - Maintain & Promote Health & Safety, and our workplace values - Forge relationships with our regulars (new & old!) - Leading our front of house team, FOH rotas, providing mentorship, FOH HR duties: including reviews, recruitment, managing team bonuses - Co-ordinate and oversea seasonal events and private bookings BENEFITS - 28 day’s holiday pay - Pension scheme - Day time hours (except for a few very special Sky Farm supper club evenings and private bookings) - Monthly rotas, including one weekend off a month - Staff meals/ free coffees all day long - Progressive and fun atmosphere WHAT WE’RE LOOKING FOR - A passion for quality coffee, seasonal and sustainable food culture - Minimum 2 years experience in a similar role across hospitality including speciality coffee & front of house - Exceptional attention to detail - Willingness to always go the extra mile for our customers - Ability to lead, coach and develop a team - A desire to work in a progressive workplace where environmental impact and staff welfare are central If this sounds like the right next step for you, we'd love to hear from you.
We’re looking for an Assistant Restaurant Manager to work closely with our lovely Restaurant Manager to inspire, motivate and lead the front of house team in order to continuing achieving excellent guest satisfaction at Sanzio’s Restaurant. Ideally we are after someone who can take Managers position by October this year. Experience: ideally some managment experience . But you must have skills for excellent communicator and natural leadership. If you do not have assistant manager experience you must have experience of a waiter, senior water, or head waiter for at least 1 full year with references. Sanzio’s standard are very high, and we are passionate about delivering amazing experience for our guests. Our trainings are well monitored and full support is offered. Hours: between 42-48h per week - shifts operated - but we will adjust hours as per your needs. As we are a boutique family owned restaurant and our customers are 95% local people, you will have insight in the full running of the restaurant. You roll will include: • Help build and maintain an efficient team of employees • During the service time help to provide an efficient service • Help with the training of new staff • Be a role model, having positive approach to team and work duties
"O Ver" comes from the Neapolitan dialect, meaning "Truth." We do our best to reflect this with authentic, delicious, and healthy food freshly prepared every day. Our menu is a true representation of Italian cuisine with a strong Neapolitan soul. 'O ver utilizes the unique ingredient of Pure Sea Water, extracted from the purest areas of the Mediterranean. With less sodium and more minerals, our food is lighter and easier to digest. Pizzas, bread, and seafood dishes are all made with Pure Sea Water. We source our ingredients directly from small independent Italian producers and only use the best local suppliers. Our offerings include authentic Neapolitan wood-fired pizza, pasta from Gragnano, fresh fish, and British meats. Every dish is handmade with love and patience by our chefs, in full respect of tradition. Simple recipes, the finest ingredients, and a lot of passion — less is more. Our menu caters to both vegetarians and vegans, with special variations and dairy-free options available upon request. The ideal candidate should have a strong background in Italian cuisine and good knowledge of Italian products and places. We are seeking a professional Floor Manager with at least 2-3 years of experience in the same role, passionate about Italian food and cuisine, capable of working across two venues with flexible hours. "O'Ver restaurant is situated in London Bridge and Piccadilly Circus, with one more upcoming venue." We are looking for someone who will help ensure a great and memorable experience for our guests, demonstrating a high level of knowledge and the ability to narrate the story behind our products and production processes. You will need to deliver an experience without losing focus on the steps of service, which are crucial for our guests' satisfaction. WHAT WE ARE LOOKING FOR: - Proven experience in the same role - Leadership skills to drive the team to achieve company goals - Responsibility for running food and beverage teams and departments - Strong knowledge of Microsoft Office 365, Word, Excel, and PowerPoint - Understanding of Health and Safety and Food Safety compliance, using Health & Safety software - Confidence in using Rota system and internal payroll procedures - Communication skills with guests and team members across departments - Ability to execute tasks respecting deadlines set by company executives - Genuine passion for hospitality and hosting WHAT YOU WILL DO: - Key responsibilities for this role include but are not limited to: - Managing day-to-day operations and activities within the restaurant to ensure the team delivers an exceptional hosted experience for our members - Overseeing the entire team on duty and taking responsibility for each member, collaborating with your superiors - End-of-day cash up and sales reports to company directors, and completing daily hours to control wage costs - Empowering employees and colleagues during shifts, providing excellent service for regulars and first-time diners - Finding solutions and solving problems that may arise during a shift - Assisting the company in achieving budgeted food and drinks costs, understanding labor forecast and costs, stock, sales, and profitability - Completing daily checklists and ensuring every department is on point - Closing the venue from top to bottom and ensuring everyone has completed their duties before leaving - Ensuring staff members are adequately trained to provide high-quality service BENEFITS: - Competitive salary - 50% discount off your entire bill (including drinks) across the restaurants after the probation period - Wellbeing program with yoga, Pilates, and gym classes for free - Introduction of a start scheme and 28 days of holidays - Staff food and 28 days of annual leave - Birthday off - Training programs and internal competitions - Employee of the month O’Ver Hero scheme - Bonus scheme based on length of service Join our team if you're looking for a challenge, and don't forget to say EAT TO BE HAPPY
Our Café plays a key role in our building and the welcome we want to provide to everyone who crosses the threshold. With the creation of this new role, our purpose is to enhance our offer by providing consistent quality and an inviting atmosphere for our audiences and local guests. The Café Supervisor will support the Catering Manager in developing and implementing a business plan for the Café that will maximise the service, presentation and profitability of the Kiln’s catering operation, whilst also supporting Kiln’s mission to be a theatre for all.
"O Ver" comes from the Neapolitan dialect, meaning "Truth." We do our best to reflect this with authentic, delicious, and healthy food freshly prepared every day. Our menu is a true representation of Italian cuisine with a strong Neapolitan soul. 'O ver utilizes the unique ingredient of Pure Sea Water, extracted from the purest areas of the Mediterranean. With less sodium and more minerals, our food is lighter and easier to digest. Pizzas, bread, and seafood dishes are all made with Pure Sea Water. We source our ingredients directly from small independent Italian producers and only use the best local suppliers. Our offerings include authentic Neapolitan wood-fired pizza, pasta from Gragnano, fresh fish, and British meats. Every dish is handmade with love and patience by our chefs, in full respect of tradition. Simple recipes, the finest ingredients, and a lot of passion — less is more. Our menu caters to both vegetarians and vegans, with special variations and dairy-free options available upon request. The ideal candidate should have a strong background in Italian cuisine and good knowledge of Italian products and places. We are seeking a professional Senior Floor Manager with at least 2-3 years of experience in the same role, passionate about Italian food and cuisine, capable of working across two venues with flexible hours. "O'Ver restaurant is situated in London Bridge and Piccadilly Circus, with one more upcoming venue." We are looking for someone who will help ensure a great and memorable experience for our guests, demonstrating a high level of knowledge and the ability to narrate the story behind our products and production processes. You will need to deliver an experience without losing focus on the steps of service, which are crucial for our guests' satisfaction. WHAT WE ARE LOOKING FOR: - Proven experience in the same role - Leadership skills to drive the team to achieve company goals - Responsibility for running food and beverage teams and departments - Strong knowledge of Microsoft Office 365, Word, Excel, and PowerPoint - Understanding of Health and Safety and Food Safety compliance, using Health & Safety software - Confidence in using Rota system and internal payroll procedures - Communication skills with guests and team members across departments - Ability to execute tasks respecting deadlines set by company executives - Genuine passion for hospitality and hosting WHAT YOU WILL DO: - Key responsibilities for this role include but are not limited to: - Managing day-to-day operations and activities within the restaurant to ensure the team delivers an exceptional hosted experience for our members - Overseeing the entire team on duty and taking responsibility for each member, collaborating with your superiors - End-of-day cash up and sales reports to company directors, and completing daily hours to control wage costs - Empowering employees and colleagues during shifts, providing excellent service for regulars and first-time diners - Finding solutions and solving problems that may arise during a shift - Assisting the company in achieving budgeted food and drinks costs, understanding labor forecast and costs, stock, sales, and profitability - Completing daily checklists and ensuring every department is on point - Closing the venue from top to bottom and ensuring everyone has completed their duties before leaving - Ensuring staff members are adequately trained to provide high-quality service BENEFITS: - Competitive salary - 50% discount off your entire bill (including drinks) across the restaurants after the probation period - Wellbeing program with yoga, Pilates, and gym classes for free - Introduction of a start scheme and 28 days of holidays - Staff food and 28 days of annual leave - Birthday off - Training programs and internal competitions - Employee of the month O’Ver Hero scheme - Bonus scheme based on length of service Join our team if you're looking for a challenge, and don't forget to say EAT TO BE HAPPY
Job details: Pay: £12.50 per hour (with generous bonus system if targets are hit) Job Type: Full-time, +40 hours per week. Permanent. Overview: Are you a Black Sheep? Got an itch to shake up the established order and offer something new and exciting to customers everywhere? So do we! Maybe we can help each other out... We are looking for a store Supervisor who wants to take the next step in their career and grow with a progressive and expanding company: we will support you during your journey with Brewing and Sensory trainings at SCA level, Cuppings of specialty grade Arabica and Robusta coffees from around the globe, as well as Leadership and Management training through the Black Sheep Coffee Management Development Programme. We don't complicate things here at Black Sheep Coffee... We're offering the chance to work with some of the best people who simply love what they do. What you'll be doing: It is our mission to rid the world of boring, average tasting coffee and who better to lead the crusade. As Supervisor, you will be an expert in all thing's coffee, in crafting unforgettable service experiences and driving practical and theoretical coffee knowledge within the shops. You will lead your team with a passion, acting as a support for them as well as the rest of the management team. You will not only be the fountain of knowledge when it comes to coffee, but you'll also assist in driving sales through operational support. What you'll need: The Supervisor plays a critical role in ensuring brand standards and high-quality coffee drinks during the service, that's why we want people who have: passion and experience within the specialty coffee industry, a customer-oriented positive attitude, the diary to accommodate flexible shifts, ability to lead and inspire the team during busy hours, a basic knowledge of training and experience in supporting shop management, experience with manual espresso machine and dialling in grinders to extract the maximum flavour from every coffee bean. About Black Sheep Coffee: Founded by Eirik & Gabriel, university flat mates, who quit their jobs to #LEAVETHEHERD and embark on exciting coffee journey. Their mission is to challenge the establishment, take down the big corporate brands, and rid the world of boring, average tasting coffee. Black Sheep Coffee is the only retail coffee company in the world to serve 100% specialty grade Robusta Coffee in a market dominated by Arabica. We buy coffee directly at the plantations ensuring the picking, drying, and washing process adheres to the strictest of guidelines for a sustainable model that protects the environment, and everyone involved. All our venues boast an immersive urban experience combined with music and arts and an after-work scene where coffee inspired cocktails and local spirits come together. We also support the homeless community through our free coffee boards in all our locations. The Perks: Weekly cash plan (money when you need it) Flexible hours (no zero hours contracts) Grow your career with advanced coffee training Free coffee while working Discounted food and drinks Rewards for wowing your team or your customers Employee Assistance Programme for when you need advice or assistance A collaborative, creative, and inspiring working environment Socials including Friday night drinks and pizza nights Training and opportunity to progress your career Free food item on shift Bonus Scheme to boost your monthly earnings Join us in leaving the herd behind and apply today! Job Types: Full-time, Permanent Pay: £12.50 - £13.50 per hour Expected hours: +40 per week Benefits: Casual dress Company events Company pension Discounted or free food Employee discount Flexitime Sick pay Store discount Schedule: 8 hour shift Every weekend Holidays Night shift Weekend availability Supplemental pay types: Bonus scheme Performance bonus Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Application question(s): Can you make world class coffee’s with latte art? Experience: Coffee: 3 years (required) Stocktaking: 1 year (required) Language: English (required) Licence/Certification: Food Hygiene Certificate (required) Work authorisation: United Kingdom (required) Work Location: In person
Position: Assistant General Manager Experience: Minimum of 3 years in a restaurant or pub setting Schedule: 5 days per week Job Description: The Assistant General Manager plays a key role in supporting the overall operations and management of the restaurant or pub. This position involves assisting the General Manager in overseeing daily operations, managing staff, ensuring customer satisfaction, and driving business growth. The ideal candidate will have a minimum of 3 years of experience in a restaurant or pub environment, strong leadership skills, and a proactive approach to problem-solving. Key Responsibilities: Assist the General Manager in overseeing and managing daily restaurant or pub operations. Supervise and train staff to ensure high-quality service, adherence to company policies, and compliance with health and safety regulations. Coordinate with kitchen and front-of-house teams to maintain consistent food quality, presentation, and customer service standards. Monitor inventory levels, order supplies, and manage vendor relationships to optimize costs and minimize waste. Assist in developing and implementing business strategies, marketing initiatives, and promotional campaigns to drive revenue growth and customer engagement. Handle customer inquiries, concerns, and feedback in a professional and timely manner to ensure customer satisfaction and loyalty. Conduct regular staff meetings, performance evaluations, and training sessions to foster a positive and productive work environment. Ensure compliance with all local, state, and federal laws, regulations, and licensing requirements. Qualifications: Minimum of 3 years of experience in a restaurant or pub setting, with previous managerial or supervisory experience preferred. Strong leadership, communication, and interpersonal skills. Ability to work effectively in a fast-paced environment, multitask, and make sound decisions under pressure. Proficiency in restaurant management software, POS systems, and Microsoft Office applications. Knowledge of food and beverage industry trends, best practices, and regulatory guidelines. Flexibility to work evenings, weekends, and holidays as required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is a plus.
About us At Orbit Taproom, we're not just about pouring award-winning beers for our local community and beyond, we're about crafting an experience that blends European beer culture with great music and great food. We’re looking for someone to join us at Orbit Taproom as our new Bar Manager. Located in the vibrant heart of Walworth, SE17, we're on the hunt for an experienced professional who is confident in a managerial role, has a passion for exceptional service, and has a great track record in the world of hospitality/events. With our love for music and vinyl, we host DJ nights, live music events, spoken word evenings, and bring-your-own-vinyl nights at the taproom. Plus, our resident chefs at @cuepointldn serve up Afghan/British dishes throughout the week and roast dinners on Sundays. This opportunity to join our close-knit team requires a good communicator, both with staff and customers, and someone who is just as passionate about the brewery, beers, and music as we are. Collaborating closely with our marketing team and the talented chefs at Cue Point, you'll also lead our front-of-house team to elevate the taproom experience and transform Orbit Taproom into not just a community hub, but a sought-after destination in South London. Experience and Skills: Hospitality Management: Bring your proven experience in managing hospitality establishments to the table. ** ** Event Planning Expertise: Showcase your knack for conceptualizing and executing memorable events that keep guests coming back for more. Whether that’s a pop-up record fair, a beer-tasting evening, live music, or a summer BBQ. ** ** - Customer Relationship Building: Forge lasting connections with patrons through your innate ability to build rapport and foster repeat custom. - Responsible Leadership: Maintain a vigilant eye on site management and standards and effectively oversee part-time staff. - Passion for Food and Beverage : Your deep knowledge and enthusiasm for great food and drinks, including beer and beyond, will shine through in everything you do. - Efficiency and Speed: Keep operations running smoothly with your fast and efficient work style. - Effective Communication: Communicate effortlessly with team members and customers alike, ensuring everyone is on the same page. - Proactive Mindset: Approach challenges with a can-do attitude, always ready to take the initiative and share ideas. Working with a hands-on approach as part of the team, both behind the bar and in the office, whether that’s sweeping the yard and stocking the fridge with kegs, or putting together the staff rota and handing booking enquiries. - Calm Under Pressure: Thrive in a fast-paced environment, maintaining composure and delivering excellence even during peak times. - Flexibility: Embrace a schedule that includes weekend and evening shifts. - Passionate for music: As a knowledgeable and engaged music lover, you'll contribute to our vibrant atmosphere. If you're ready to make your mark in the world of hospitality, music, and the Southwark community, we would love to hear from you. Important info: - Salary dependent on experience - Full time – Weds-Sun - Bar operating hours are 4-11pm Wed-Fri and Noon-10/11pm Sat-Sun - Start date June - Closing date for applications 10th May 2024 Job Types: Full-time, Permanent Pay: £30,000.00-£35,000.00 per year Benefits: - Company pension - Cycle to work scheme - Discounted or free food - Employee discount Work authorisation: United Kingdom (required) Work Location: In person
Dispensary Manager Overview: We are seeking a highly organized and experienced Dispensary Manager to oversee the daily operations of our dispensary. The Dispensary Manager will be responsible for managing staff, ensuring compliance with regulations, maintaining inventory, and providing exceptional customer service. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for the pharmacy industry. Responsibilities: - Manage all aspects of the dispensary's operations, including inventory management, staff scheduling, and customer service - Ensure compliance with all local and NHS regulations - Train and supervise dispensary staff to provide exceptional customer service and maintain a safe and welcoming environment - Monitor inventory levels and coordinate with suppliers to ensure adequate stock - Implement effective sales strategies to maximize revenue and meet sales targets - Maintain accurate records of sales, inventory, and customer information - Stay up-to-date with industry trends, regulations, and best practices Skills: - Strong administrative skills with the ability to multitask and prioritize tasks effectively - Bilingual proficiency (preferred) to effectively communicate with diverse customers - Proven ability to manage a team and foster a positive work environment - Excellent organizational skills with meticulous attention to detail - Strong leadership abilities to motivate and inspire staff members - Effective communication skills both verbal and written - Exceptional time management skills to meet deadlines and manage competing priorities - Proficient phone etiquette for handling customer inquiries - Previous experience in retail pharmacy (preferred) - Multilingual abilities (preferred) to cater to a diverse customer base We offer competitive compensation based on experience. If you are passionate about the pharmacy industry and possess the necessary skills to excel in this role, we encourage you to apply. Please submit your resume highlighting relevant experience.
A busy local property consultants in Palmers Green, N13 are looking for an individual who is well organised and motivated. The role requires the candidate to have their means of transport and be willing to carry out viewings and inspections of properties available for rental as well as managing an allocated portfolio of existing properties. No experience is necessary as the candidate will attend training courses as well as having on the job training with experienced members of staff.