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Join Our Team as a Retail Store Manager! Location: Salary: At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion. We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors. What’s In It for You? Below are some of the many benefits we provide here at EE • Significant earning potential through commission, rewards, and incentives., • 24/7 access to an online GP for you and your immediate family., • Market-leading paid carer’s leave., • Equalized family leave with 18 weeks full pay and 8 weeks half pay., • Huge discounts on EE & BT products, saving you hundreds of pounds annually., • Support for your career development., • Season Ticket Travel Loan., • Volunteering days to give back to your community., • Optional Private Healthcare and Dental coverage. About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to build your career. We value diversity and welcome applications from all sections of the community. We understand that life is ever-changing, and we offer flexibility to support your success. Whether you need full-time, part-time, or job-sharing options, we’re here to accommodate your needs. We are committed to doing everything we can to support you. Join us and be part of a team where you can truly make a difference!

Established in 2000, TMC Pharma Services (TMC) is a UK-based global pharmaceutical services company dedicated to supporting the progression of lifesaving and life-changing drug development solutions throughout the life cycle. TMC is organized into three business units: TMC Consulting, TMC Clinical and TMC Commercial. This structure helps define and deliver solutions meeting the unique needs of each company. The Inside Sales Representative serves as a key point of contact between TMC and new clients including pharma and biotech companies that may need TMC’s services. Reporting directly to the VP, Global Business Development, this role focuses on supporting the business development team by handling initial client contact, conducting follow-ups, managing CRM data (HubSpot), and scheduling meetings. This is an opportunity to be part of a commercial team that is customer focused, supports each other, embraces and solves challenges and puts excellence at the heart of everything it does. Responsibilities • Identify and qualify prospective clients in the pharma and biotech services sector., • Develop and maintain strong relationships with existing and potential customers to drive loyalty and repeat business., • Promote TMC’s service offerings to prospective clients., • Follow up on leads generated through marketing campaigns, trade shows, and HubSpot to progress sales opportunities., • Meet or exceed sales quotas and objectives set by management while tracking performance metrics., • Maintain accurate records of customer interactions, sales activities, and follow-up actions in HubSpot., • Coordinate with marketing, business developments, and operational teams to ensure consistent messaging and effective sales support., • Monitor competitor activities, market trends, and client feedback to recommend strategic adjustments., • Stay up-to-date with pharmaceutical industry regulations, company policies, and service updates. Qualifications Preferred Experience • 1–3 years of inside sales or tele-sales experience, preferably in pharmaceuticals or healthcare services., • Prior experience in B2B sales, customer service, or key account management., • Familiarity with clinical terminology, drug product knowledge, or healthcare workflows., • Self-starter with entrepreneurial mindset and professional demeanour., • Target-driven and resilient, capable of handling high-volume calls and follow-ups., • Strong analytical and problem-solving acumen to develop solutions and negotiate effectively., • Commitment to ethical sales practices and compliance with healthcare regulations., • This comprehensive role blends core inside sales techniques with industry-specific pharmaceutical knowledge, positioning the Inside Sales Representative to contribute to TMC Pharma Services’ growth while ensuring high-quality customer engagement and regulatory compliance.

Manage and support client relationship management teams. This role involves managing a portfolio of admin-only clients, acting as the primary contact, and ensuring client satisfaction, retention, and loyalty. We welcome applications from candidates currently in Pensions Operations Management or Pens