London
Villa Mamas London is seeking an experienced and dedicated Supervisor to join our family-oriented team. As a Supervisor, you will play a key role in ensuring the smooth operation of our Bahraini restaurant, maintaining our high standards of service and guest satisfaction. Key Responsibilities: • Oversee daily restaurant operations and ensure efficient service flow., • Lead, train, and motivate a team of staff, fostering a positive working environment., • Manage reservations, seating, and guest inquiries with professionalism., • Monitor food and beverage quality, ensuring adherence to company standards., • Handle customer feedback and resolve issues promptly and effectively., • Assist with opening and closing procedures, including cash handling and reporting., • Maintain a clean and organized work environment. We are looking for someone who: • Has proven experience in a supervisory role within a bustling restaurant environment., • Possesses excellent leadership and team management skills., • Demonstrates strong communication and interpersonal abilities., • Is passionate about delivering exceptional customer service., • Can thrive in a fast-paced, dynamic setting. Joining our team means becoming part of 'one whole family'. We value our employees and offer a supportive workplace. Benefits and Rewards include: • Staff food available., • Regular staff parties.