We are looking for a very special person to join our friendly team and take on a clinic manager role to help us grow and expand, whilst handling day to day front of house duties at our busy skin clinic in Beckenham High Street. Clinic Manager and beauty / dermatology experience are essential. This will be a hybrid role where the successful candidate will spend 3 days weekly on reception and 2 to 3 days undertaking managerial tasks Key Roles: - Overseeing the smooth running of the clinic - Managing the reception team - Managing the beauty therapist and medical teams - Greeting clients - Taking bookings online and over the phone using the Phorest booking system - Handling enquiries - Setting sales targets - Undertaking employee reviews - Identifying and responding to KPI’s on a monthly basis with the team - Stock checks and ordering - Organising team training and meetings - Organising and overseeing clinic events - Creating monthly plans to ensure flow and growth
You will responsible to provide our clients with professional Thai Traditional Medical Spa Therapy treatments on a full time basis. You can work up to 60 hours per week. If you are able to work at the store default hours, it's preferred. You need to have good clients relationship, good communication skills, able to take telephone calls, and manage store calendars. You need to keep the therapy rooms and linen cleaned and well stocked up. You need to be able to work well as a team.