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About the role We are looking for a reliable and customer-focused IT Technician to provide day-to-day technical support to users and help keep our computer systems, devices and software running smoothly. The successful candidate will respond to support requests, diagnose technical issues and explain solutions clearly to colleagues or customers. Key responsibilities • Respond to IT support requests by phone, email, helpdesk system or in person., • Diagnose and resolve common hardware, software, operating system and connectivity issues., • Set up, configure and maintain desktop computers, laptops, printers, mobile devices and related equipment., • Install and update approved software, operating systems and security patches., • Assist with user accounts, passwords, access permissions and basic Microsoft 365 or similar business applications., • Troubleshoot network, Wi-Fi, VPN and peripheral-device problems, escalating complex faults when required., • Record support requests, troubleshooting steps and resolutions accurately in the ticketing system or IT records., • Help maintain data security, backups and IT procedures in line with company policies., • Provide clear guidance to users and help them use technology safely and effectively., • Monitor equipment, report recurring issues and support routine IT maintenance. Essential skills and experience • Good problem-solving and troubleshooting skills., • Clear communication and a helpful, customer-focused approach., • Basic knowledge of Windows computers, common business software and computer hardware., • Ability to prioritise requests, manage time and keep accurate records., • Willingness to learn, follow procedures and escalate issues appropriately. Desirable • Previous experience in an IT support, helpdesk or technical support role., • Knowledge of Microsoft 365, user account administration, networking or remote-support tools., • A relevant IT qualification or recognised technical certification. What we offer Pension and Sick Pay How to apply Please submit your CV and a short summary of your relevant IT skills and experience. We welcome applications from candidates who can demonstrate practical troubleshooting ability and a commitment to helpful, reliable IT support.

Business Support Officer Company: Top Advice Ltd Salary: £34,000 – £36,000 per year Job Type: Full-time, In-Person Location: East London Expected Start Date: 16 November 2026 About Us Top Advice Ltd is an established consultancy providing professional services in accountancy, HR, business management and educational support. We work with clients across the UK and internationally. Job Summary We are seeking a skilled and highly organised Business Support Officer to oversee daily business operations, manage client relationships, coordinate administrative activities and support senior management in improving operational efficiency and achieving business objectives. Key Duties and Responsibilities • Coordinate daily business operations and administrative activities., • Manage client enquiries and maintain professional relationships., • Coordinate activities and communications with MENA-based clients and partners., • Prepare business reports, presentations and professional correspondence., • Maintain accurate client records, databases and operational documentation., • Assist management with business planning and process improvements., • Support market research, business development and client engagement activities., • Coordinate meetings, project updates and internal departmental communications., • Ensure compliance with company procedures and data protection requirements. Essential Skills and Experience • Relevant experience in business support, administration or client relationship management., • Strong organisational, communication and problem-solving skills., • Excellent written and spoken English., • Proficiency in Microsoft Office and business management systems., • Ability to manage multiple responsibilities independently. Qualifications A bachelor's degree in Business Administration, Management or a related discipline is preferred. Equivalent professional experience will also be considered. Desirable Experience Experience in educational services, professional consultancy or international client coordination, particularly within MENA markets. Arabic or French language skills would be advantageous. What We Offer • Salary of £34,000 – £36,000 per year, • Workplace pension scheme, • Professional development and career progression opportunities, • Supportive and professional working environment How to Apply Please submit your CV and cover letter outlining your relevant experience and suitability for the position.

Business Development Manager Company: Top Advice Ltd Salary: £30,000 – £39,000 per year, depending on experience Job Type: Full-time, In-Person Expected Start Date: 16 November 2026 About Us Top Advice Ltd is an established consultancy providing professional services including accountancy, HR, business management support, and business-related training and qualifications. We work with a diverse portfolio of clients across the UK and internationally, supporting businesses with their development, operations and long-term growth. Job Summary We are seeking an experienced Business Development Manager to play a key role in expanding our client portfolio and developing new commercial opportunities. The successful candidate will be responsible for identifying new markets and business opportunities, developing strategic client relationships, negotiating commercial arrangements and contributing to the company's long-term growth strategy. This position requires substantial business development experience, strong commercial awareness and the ability to manage professional relationships independently. Key Duties and Responsibilities • Develop and implement business development strategies aligned with company objectives, • Identify, evaluate and pursue new business and market opportunities, • Generate and manage a strong pipeline of prospective clients, • Develop and maintain long-term relationships with key clients and business partners, • Lead commercial discussions and negotiate terms with prospective clients and partners, • Conduct market and competitor analysis to identify potential areas for growth, • Prepare professional business proposals, presentations and commercial documentation, • Develop strategies to increase client acquisition, retention and revenue, • Identify opportunities to expand existing services and enter new markets, • Establish and monitor business development targets and performance indicators, • Analyse business development performance and prepare reports for senior management, • Work closely with HR, Accounts and Administration teams to ensure effective delivery of new business, • Represent the company at professional meetings, networking events and business engagements Essential Skills and Experience • Minimum 3 years' relevant professional experience in business development, commercial management, sales management or a comparable role, • Proven experience in generating new business and developing commercial relationships, • Strong negotiation and client relationship management skills, • Experience preparing business proposals and presenting commercial opportunities, • Strong analytical, strategic and problem-solving abilities, • Excellent written and verbal communication skills, • Ability to manage multiple priorities and work independently, • Strong proficiency in Microsoft Office, CRM systems and business reporting tools Qualifications A bachelor's degree or equivalent qualification in Business, Management, Marketing, Finance, Economics or a related discipline is preferred. Candidates with substantial relevant professional experience will also be considered. Desirable Experience Experience within business consultancy, professional services, accountancy, HR, B2B services, education or training would be advantageous. What We Offer • Competitive salary of £30,000 – £39,000 per year, depending on experience, • 28 days' paid annual leave, including public holidays, • Workplace pension scheme, • Professional development opportunities, • Opportunities for career progression and increased commercial responsibility, • Supportive and professional working environment Application Information Application Deadline: 30 October 2026 Expected Start Date: 16 November 2026 To apply, please submit your CV and cover letter, outlining your relevant experience and suitability for the position.