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  • E-Commerce Assistant
    E-Commerce Assistant
    4 days ago
    £12.71–£13.5 hourly
    Full-time
    Trafford Park, Stretford

    About the Role We are looking for a proactive and customer-focused E-commerce Helpdesk Executive to support our growing online business. The successful candidate will be responsible for handling customer enquiries, processing orders, resolving issues, and ensuring an excellent customer experience across our e-commerce platforms. Key Responsibilities • Respond to customer enquiries via email, phone, live chat, and social media., • Process and monitor customer orders, returns, refunds, and exchanges., • Resolve delivery, payment, and product-related issues promptly., • Liaise with warehouse, logistics, and sales teams to ensure smooth order fulfilment., • Update customer records and maintain accurate helpdesk documentation., • Monitor online marketplaces and website enquiries., • Escalate complex issues to the relevant departments when necessary., • Assist with product listings, stock updates, and general e-commerce administration., • Maintain high levels of customer satisfaction and service standards. Requirements • Previous experience in customer service, helpdesk, or e-commerce support., • Excellent communication and problem-solving skills., • Strong computer skills, including Microsoft Office and CRM systems., • Ability to multitask and work in a fast-paced environment., • Good organisational and time-management skills., • Experience with Shopify, Amazon Seller Central, eBay, or similar platforms is advantageous. What We Offer • £12.71 - £13.00 per hour, • Career development and training opportunities., • Friendly and supportive working environment., • Employee discounts and company benefits., • Opportunity to grow within a rapidly expanding e-commerce business. ###

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  • TikTok presenter and UGC content creator
    TikTok presenter and UGC content creator
    14 days ago
    £1000–£1500 monthly
    Full-time
    Cheetham Hill, Manchester

    We are seeking a dynamic and creative individual to join our team as a TikTok Presenter and UGC Content Creator. This exciting role involves producing engaging video content for our bedding products, showcasing their unique features and benefits to our audience on TikTok. Key Responsibilities: • Develop and create compelling short-form video content specifically for TikTok, featuring our range of bedding products., • Present products authentically and engagingly on camera, highlighting their quality, design, and comfort., • Stay informed about current TikTok trends, challenges, and best practices to ensure content is relevant and maximizes reach., • Collaborate on content strategy and identify opportunities for user-generated content campaigns., • Monitor performance and engagement of created content, adapting strategies as needed. We are looking for someone who: • Possesses a strong on-camera presence and a natural ability to connect with an audience., • Has proven experience in creating successful content for TikTok or similar short-form video platforms., • Demonstrates creativity, originality, and an understanding of storytelling through video., • Is passionate about home decor, comfort, and our brand, SeventhStitch., • Can work independently to produce high-quality content, from concept to execution.

    Immediate start!
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  • Store Manager - LUXURY MENSWEAR
    Store Manager - LUXURY MENSWEAR
    1 month ago
    £37000–£38000 yearly
    Full-time
    Manchester

    Store Manager - LUXURY MENSWEAR ITALIAN BRAND 37k basic plus bonuses and benefits Selfridges Manchester Rely Recruitment, experts in the luxury retail field. We are seeking an experienced and dynamic Store Manager to lead our luxury menswear boutique. The successful candidate will be responsible for overseeing daily operations, driving sales, and ensuring an exceptional customer experience. This role offers an exciting opportunity to manage a high-end retail environment, promote brand excellence, and lead a dedicated team. The ideal applicant will possess strong management skills, a passion for fashion, and the ability to maintain the boutique’s reputation for quality and service. Store Manager - Responsibilities • Lead and motivate the store team to achieve sales targets and deliver outstanding customer service., • Manage daily store operations, including stock management, visual merchandising, and administrative duties., • Develop and implement sales strategies to maximise revenue whilst maintaining brand standards., • Supervise staff recruitment, training, performance evaluations, and scheduling to ensure optimal team productivity., • Maintain excellent communication with customers, addressing enquiries with professionalism and courtesy., • Organise stock levels effectively, ensuring the boutique is well-presented at all times in line with luxury branding standards., • Monitor sales performance data and prepare reports for senior management., • Foster a welcoming environment that reflects the brand’s ethos of sophistication and exclusivity. Store Manager - Experience • Proven management experience within luxury retail or high-end menswear environments., • Strong supervisory skills with a track record of leading successful teams., • Excellent communication skills, including phone etiquette and organisational abilities., • Demonstrable experience in retail management, sales management, or merchandising., • Multilingual or bilingual abilities are highly desirable to serve a diverse clientele effectively., • Proficiency in administrative tasks such as stock control, reporting, and scheduling., • Leadership qualities with the ability to motivate staff and create a cohesive team atmosphere., • Strong organisational skills with effective time management capabilities to handle multiple priorities efficiently. This role is ideal for a motivated professional eager to excel within a prestigious retail setting while showcasing their leadership talents in luxury menswear fashion.

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  • Business Support Officer
    Business Support Officer
    2 months ago
    £32000–£36000 yearly
    Full-time
    Prestwich

    Morrisons Daily convenience stores: The business serves local communities with everyday groceries and essential goods, with store operations covering inventory management, stock replenishment, logistics coordination, and customer service. We are looking to recruit a Business Support Officer to support daily operational processes and ensure smooth and efficient store performance. Key Responsibilities • Assist with in-store inventory management, including stock intake, stock recording, and regular stock checks to ensure accuracy, • Monitor and support stock replenishment processes, coordinating with distribution centres to ensure timely deliveries, • Verify supplier delivery notes and invoices, ensuring consistency with internal records, • Support sales data tracking, including daily sales reporting and basic analysis of fast/slow-moving products, • Assist with order processing, including online and click-and-collect orders, • Monitor delivery and logistics status, identifying and resolving delays or discrepancies, • Support store management with rota coordination, operational reporting, and administrative tasks, • Maintain accurate records, documentation, and system data entries, • Assist with handling customer-related issues such as order discrepancies, refunds, and basic complaints Requirements • Strong organisational skills with the ability to manage multiple operational tasks, • Basic data handling skills, with proficiency in Excel for data tracking and reporting, • Good communication skills, able to coordinate with suppliers, delivery teams, and in-store staff, • Problem-solving ability to handle routine issues related to stock, orders, and logistics, • Previous experience in retail, convenience stores, or warehouse operations is preferred, • Familiarity with store operations such as stock control and replenishment is an advantage, • Fluent in English for daily workplace communication, • Detail-oriented, responsible, and able to work in a fast-paced retail environment

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