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Sales assistant for a stall at Camden Market. 3 days a week, Sunday, Monday and Tuesday. Serious candidates only!! Please Do Not Apply If You Looking For Full Time!! Fluent in Spanish, French, German. Multilingual! Do not apply if you are not Multilingual!

Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.

We are seeking a skilled Translator to accurately interpret written and audio pieces in various languages while preserving their original meaning, format, and tone. As a Translator, your responsibilities will include carefully reading and comprehending the context of the given material, utilizing specialized dictionaries and translation tools, and meticulously proofreading the final translations. Success in this role requires exceptional attention to detail and fluency in at least two additional languages, in addition to your native language. Your primary objective will be to deliver high-quality translated content that aligns with our internal requirements and enables us to effectively engage a broader audience. If you possess strong linguistic abilities and a passion for language, we encourage you to join our team as we strive to bridge communication gaps and foster multilingual understanding. Responsibilities: Read given material and research industry-specific terminologyConvert text and audio recordings from one language to one or more othersEnsure translated content conveys original meaning and tonePrepare subtitles for videos and online presentationsCross-reference specialized dictionaries and translation tools to check quality of translationProofread translated texts for grammar, spelling and punctuation accuracyFollow up with internal team members and clients to ensure translation meets their needsEdit content with an eye toward maintaining its original format (e.g. font and structure)Network with field experts to stay current on new translation tools and practices

Job Title: Nursery Manager Location: Growing Together Nursery, Leytonstone Reports to: Nursery Directors Job Type: Full-Time Salary: Based on experience About Us Growing Together Nursery is a welcoming and supportive environment where children thrive, and staff grow. We’re seeking a passionate and experienced Nursery Manager to oversee our operations, ensuring exceptional care and early education for every child. Role Overview As Nursery Manager, you’ll lead the daily operations, manage staff, communicate with parents, and maintain compliance with all regulations. You’ll foster a nurturing environment, ensuring children’s individual needs are met while achieving educational goals. Key Responsibilities • Staff Management: Recruit, train, and supervise staff, create rotas, and provide professional development. • Childcare & Education: Implement age-appropriate curriculum, monitor progress, and ensure all children’s needs are met. • Parent Relations: Build strong relationships with parents, resolve concerns, and encourage involvement. • Compliance: Ensure the nursery meets safeguarding, health, and safety standards. • Administration: Manage budgets, financial operations, and maintain accurate records. • Facility Management: Oversee premises and resources, ensuring safety and cleanliness. Skills & Qualifications • Degree or qualification in Early Childhood Education or related field. • 3-5 years’ childcare experience, including 2+ years in management. • Strong leadership, organisational, and communication skills. • Knowledge of safeguarding, child protection, and health & safety. • First Aid and Safeguarding certification (or willingness to obtain). Preferred Skills • Experience in budgeting and administration. • Knowledge of early years frameworks. • Multilingual abilities are a bonus. Benefits • Competitive salary. • Career progression and professional development opportunities. • Supportive and collaborative work environment. • Regular working hours (Monday to Friday).

We are currently seeking a motivated and dynamic individual to join our team as a Commission-Based Letting Agent in Canary Wharf. This position offers the opportunity to work with a diverse portfolio of properties and clients, and to earn generous commissions based on successful lettings. Responsibilities: Prospect, identify, and engage potential tenants through various channels such as online listings, networking, and referrals. Conduct property viewings and tours for prospective tenants, showcasing the unique features and benefits of each property. Assist tenants in the application process, including completing necessary paperwork. Qualifications: Previous experience in real estate, property management, or sales is preferred but not required. We welcome candidates with a strong sales background and a passion for real estate. Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients. Self-motivated and results-oriented, with a proven track record of meeting or exceeding sales targets. Well spoken and written English Multilingual abilities are a big plus but not essential. Benefits: Competitive commission structure with uncapped earning potential. Flexible schedule, allowing for a healthy work-life balance. Supportive team environment with ongoing training and professional development opportunities. The position requires office work from 10 AM to 6 PM, but we offer flexibility. You may also need to work outside of these hours to conduct viewings or assist clients. If you are passionate about real estate and possess the drive to succeed in a fast-paced and rewarding industry, we want to hear from you. This is an excellent opportunity to join a growing and dynamic team in the heart of London.

We are seeking a dynamic and experienced Store Manager to oversee our retail operations. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Store Manager, you will be responsible for managing daily operations, driving sales performance, and ensuring a positive shopping experience for our customers. This role requires excellent time management, administrative capabilities, and the ability to manage a diverse team effectively. Duties · Manage daily store operations to ensure efficiency and effectiveness. · Lead, motivate, and develop a team of sales associates to achieve sales targets. · Oversee inventory management, including stock levels and product displays. · Implement sales strategies to drive revenue growth and enhance customer satisfaction. · Maintain high standards of visual merchandising and store presentation. · Handle administrative tasks such as scheduling, payroll, and reporting. · Provide excellent phone etiquette when dealing with customer inquiries or complaints. · Ensure compliance with company policies and procedures. · Foster a welcoming environment for customers by promoting a culture of service excellence. · Act as a point of contact for multilingual customers to enhance their shopping experience. Qualifications · Proven experience in retail management or a similar role is essential. · Strong team management skills with the ability to inspire and lead others. · Excellent time management skills to prioritise tasks effectively. · Administrative proficiency in handling reports and operational documentation. · Bilingual or multilingual capabilities are highly desirable to cater to diverse customer needs. · Strong sales management skills with a track record of achieving targets. · Exceptional interpersonal skills with an emphasis on phone etiquette and customer interaction. · Ability to adapt in a fast-paced retail environment while maintaining composure under pressure.

A deputy manager is needed for our Edgware Road branch. You do not need any prior experience. However, they should be able to lead and communicate effectively. Multilingual abilities could be advantageous. Not necessary, however.

Company: East Dragon LD Limited Position Title: Sales Administrator (Asian Region) (SOC 4151) Working hours: 37.5 hours Salary: £38,700 - £40,000 Location: 7 A Henriques Street, London, England, E1 1NB Position Summary: EAST DRAGON LD LIMITED is a premier destination for luxurious textiles, clothing, footwear, and leather goods. At EAST DRAGON LD LIMITED, we are dedicated to curating a selection of high-quality fashion essentials that elevate your wardrobe and enhance your personal style. We are seeking a Sales Administrator for the Asian Region, who will play a critical role in supporting and coordinating sales operations to drive growth in online sales markets. The role involves managing orders, maintaining CRM systems, analysing sales data, and ensuring seamless communication between teams, customers, and partners in the Asian markets. Overview We are seeking a detail-oriented and proactive Sales Administrator to join our dynamic team. The ideal candidate will play a crucial role in supporting our sales department by managing administrative tasks, ensuring smooth operations, and enhancing customer satisfaction. This position requires strong organisational skills, a customer-focused mindset, and proficiency in various software applications. Key Responsibilities Process and manage sales orders accurately and efficiently for the Asian market, ensuring timely order fulfilment and delivery. Act as a liaison between customers, sales teams, logistics, and support functions to resolve issues and streamline communication. Maintain and update CRM systems (e.g., Salesforce, Zoho) to ensure accurate customer records and sales data. Generate detailed sales reports and analytics to support decision-making and track performance against targets. Collaborate with the supply chain team to monitor stock levels and coordinate inventory for the Asian market. Support the execution of sales strategies, promotions, and campaigns tailored to regional needs. Conduct market research to identify trends, customer preferences, and opportunities in the Asian region. Assist in resolving customer inquiries, complaints, and issues promptly to enhance customer satisfaction. Coordinate with cross-functional teams (marketing, logistics, and IT) to optimize processes for online sales platforms. Manage documentation and sales-related administrative tasks, ensuring compliance with company policies. Required Qualifications Bachelor's degree in Business Administration, Sales, Marketing, or a related field. Proficiency in CRM tools such as Salesforce, Zoho, or HubSpot. Strong understanding of online sales platforms (e.g., Shopify, Amazon, WooCommerce). Excellent organizational skills and attention to detail. Strong communication and interpersonal skills, with experience working across diverse Asian markets. Proficiency in Microsoft Excel, Google Sheets, and other data analysis tools. Ability to multitask and thrive in a fast-paced, dynamic environment. Multilingual skills (e.g., Korean, Japanese, Chinese, Vietnamese or other Asian languages) are a strong advantage. Preferred Skills Experience with market research and data-driven sales analysis. Prior experience in inventory management and supply chain coordination. Knowledge of Asian regional sales trends and consumer behaviour. Strong problem-solving and process improvement capabilities. How to Apply: Interested candidates are encouraged to submit their updated resume with relevant experience and interest in the role.