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Join the Roundhouse Trust as Young People’s Digital Platform Manager to shape a safe, inspiring digital space where young creatives connect, collaborate and learn. • Location: Hybrid / London, NW1 8EH (minimum 3 days per week in office), • Salary: £40,000 - £44,000, • Closing date: 9 a.m. Monday 29th June Who we are _ is an iconic music and arts venue in Camden. Since the 1960’s we’ve opened up space for creativity to empower people and communities – day in, night out. We are on a mission to raise the creative potential of the UK, so we give young people and artists the space to experiment, develop skills and be part of the incredible moments that go down in history. Through our ambitious youth programme, _ or use affordable studio space that can ignite a passion, develop skills or help them turn their creativity into a career. About the role As the Young People’s Digital Platform Manager, you will support, stimulate and facilitate user engagement with the Roundhouse Young People’s Digital Platform (the Platform), lead on the development of creative learning content/programmes and ensure that the Platform remains a safe space, free of judgement for young people to gather, collaborate and learn. You will be the voice of the Roundhouse for the Platform community, formulating and implementing a platform communication strategy and processes designed to stimulate engagement and ensure that the platform is a safe space for creative expression, collaboration and learning. In association with the Digital Platform Co-ordinator, you will be responsible for the management and implementation of robust safeguarding and moderation policies and procedures. You will deliver information and insights from the community and their engagement with the Platform to the organisation to support safeguarding, compliance, evaluation and continual improvement. Main duties and responsibilities: • Engage, support and enable the community through initiatives designed to stimulate engagement, responding to calls to action and contributing to conversation and debate., • In line with the Roundhouse creative programme and in consultation with Roundhouse Creative Programme Managers and the Roundhouse Film & Broadcast Producer, oversee the design, production and delivery of digital creative learning content for the platform., • With the Young People’s Digital Platform Coordinator, compose and regularly post community-facing communications., • Ensure all programmed activities and provisions are delivered safely and in line with organisational policies, and in accordance with contractual agreements and service level agreements, including safeguarding, health and safety, data protection and public guidance and legislation on digital engagement including the UK Online Safety Act., • Actively oversee and moderate user-generated content posts, making decisions regarding appropriateness in line with agreed policy., • Manage and, with the Young People’s Digital Platform Coordinator, implement processes for user reporting of non-compliant activity and timely, effective responses and remedial action., • Be responsible for the delivery of regular compliance reporting in accordance with the regulations of the Online Safety Act, managing the collation of all relevant data and compilation of reports., • Acquire, analyse and prioritise information and data analytics to create reports for internal and external stakeholders from the Young People’s Digital Platform., • Manage the day-to-day budget relating to the Young People’s Digital Platform, including forecasting, making use of financial reports as required and, in association with the Associate Director of Young People and the Head of Broadcast & Digital, ensure Key Performance Indicator targets are met., • In collaboration with the Youth Marketing team, deliver the marketing and communication strategy effectively by adapting the tone and voice to suit the particular audience of the different online media channels and stay within Roundhouse’s policies and guidelines. People Management: • Line manage the Young People’s Digital Platform Coordinator, undertaking regular 1-2-1s, appraisals and supporting continuous professional development in line with HR processes. General: • Be committed to putting young people at the heart of everything we do., • Promote and comply with current legislation and the Roundhouse’s policies on equality, diversity, child and data protection, health & safety and financial compliance, both in the delivery of services and the treatment of others., • Promote, develop and comply with our policies and practices regarding sustainability and lessen the environmental impact of the Roundhouse., • Be responsible for identifying and undertaking training and personal development to meet business needs., • Undertake any other reasonable duties, commensurate with the level of the post so as to ensure the smooth running of the Roundhouse. Who we are looking for: • Experience managing communities on private or public networks/platforms., • Proficient in digital content production workflows, IT, CMSs, and content moderation systems., • Strong project management skills., • Experience of working with young people and implementing safeguarding., • Knowledge of the current arts and cultural education landscape., • Experience of community platforms and content moderation, ideally with some knowledge of the UK Online Safety Act (OSA)., • Excellent verbal and written communication skills, including the ability to engage, inspire and motivate participation amongst young people., • Excellent organisational skills with the ability to monitor and facilitate communication across multiple channels., • Proven skills in budget setting and financial reporting., • To remain up-to-date regarding the latest industry developments and UK legislation, e.g the OSA, Ofcom and GDPR., • Understanding of professional social networking platforms and social media management and reporting tools., • Understanding of and commitment to equal opportunities and inclusive practice. For further information and details of how to apply, please send your CV via this advert.

Location: Central London\n\nSalary: Competitive + Bonus + Benefits\n\nAre you passionate about music? Do you love helping people discover the right instrument, piece of equipment, or technology to support their musical journey?\n\nWe're looking for an enthusiastic and commercially minded Assistant Store Manager to join a leading music retail showroom in the heart of London's iconic music district.\n\nThis is an exciting opportunity for someone with retail management experience who thrives on delivering exceptional customer experiences, developing high-performing teams, and being surrounded by music every day.\nWhether you're a guitarist, drummer, keyboard player, producer, vocalist, or simply a passionate music enthusiast, this role offers the chance to combine your love of music with your leadership skills.\n\nWhat You'll Be Doing\nSupporting the Store Manager in the day-to-day running of a busy retail showroom\nLeading, coaching and motivating a team to deliver exceptional customer service\nDriving sales performance and identifying new commercial opportunities\nEnsuring outstanding product demonstrations and customer experiences\nManaging stock, merchandising and operational standards\nSupporting recruitment, onboarding and development of team members\nBuilding strong relationships with customers and creating a welcoming music communityWhat We're Looking For\nPrevious retail management or supervisory experience\nExperience leading and developing a team\nA proactive, hands-on approach with excellent organisational skills\nStrong communication and customer service abilities\nCommercial awareness and a passion for delivering results\nAn interest in music, musical instruments, production equipment or live performance would be highly advantageous\nFlexible approach to working hours, including weekendsWhat's In It For You?\nOpportunity to work within a passionate and creative industry\nCompetitive salary and bonus potential\nPension and healthcare benefits\nOngoing training and development\nA supportive and collaborative team environment\nThe chance to work with fellow musicians, creators and music enthusiasts every dayIf you're looking for a role where you can combine retail leadership with a genuine passion for music, we'd love to hear from you

Location: Central London Salary: Competitive + Bonus + Benefits Are you passionate about music? Do you love helping people discover the right instrument, piece of equipment, or technology to support their musical journey? We're looking for an enthusiastic and commercially minded Assistant Store Manager to join a leading music retail showroom in the heart of London's iconic music district. This is an exciting opportunity for someone with retail management experience who thrives on delivering exceptional customer experiences, developing high-performing teams, and being surrounded by music every day. Whether you're a guitarist, drummer, keyboard player, producer, vocalist, or simply a passionate music enthusiast, this role offers the chance to combine your love of music with your leadership skills. What You'll Be Doing Supporting the Store Manager in the day-to-day running of a busy retail showroom Leading, coaching and motivating a team to deliver exceptional customer service Driving sales performance and identifying new commercial opportunities Ensuring outstanding product demonstrations and customer experiences Managing stock, merchandising and operational standards Supporting recruitment, onboarding and development of team members Building strong relationships with customers and creating a welcoming music communityWhat We're Looking For Previous retail management or supervisory experience Experience leading and developing a team A proactive, hands-on approach with excellent organisational skills Strong communication and customer service abilities Commercial awareness and a passion for delivering results An interest in music, musical instruments, production equipment or live performance would be highly advantageous Flexible approach to working hours, including weekendsWhat's In It For You? Opportunity to work within a passionate and creative industry Competitive salary and bonus potential Pension and healthcare benefits Ongoing training and development A supportive and collaborative team environment The chance to work with fellow musicians, creators and music enthusiasts every dayIf you're looking for a role where you can combine retail leadership with a genuine passion for music, we'd love to hear from you