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Customer Service Team Leader | Online Healthcare Provider £35,000 p.a Croydon, London Full time Permanent Are you an experienced customer service professional with exposure to supervising teams? Do you have a track record of driving performance across a customer service function? Compass Associates are proud to be working with a highly reputable fast-growing online healthcare provider delivering safe, regulated healthcare solutions to patients across Europe and beyond. As they continue to scale into new markets, the customer service function is expanding to support increased demand and as a result, they are now looking for a Customer Service Team Leader to join the team. The successful applicant will help lead, coach and support the international customer service team whilst ensuring the business continue to meet the highest standards of healthcare regulation and patient care as they continue to grow and expand across the globe. Responsibilities: • Monitor daily agent productivity and performance against KPIs (calls, chats, emails, abandonment rates, response times), • Conduct quality assessments and ensure adherence to Care Quality Commission (CQC) and healthcare regulations, • Handle escalated and complex customer queries, including medication side effects, pharmacy stock issues, payment problems, and order rejections, • Support training, onboarding, coaching, and development of customer service agents, • Produce productivity and quality reports for senior stakeholders, • Manage complaints and identify trends to improve overall service delivery, • Act as a key link between frontline agents and senior leadership Requirements: • Customer service experience ideally within a healthcare or regulated environment, • Experience leading or supervising a customer service team (contact centre or office-based), • Confidence managing escalations and complex customer complaints, • Ability to thrive in a fast-paced, high-volume environment, • Experience managing remote or internationally distributed teams will be advantageous, • Exposure to NHS, private healthcare providers, or other regulated medical services is highly desirable If you would like to be considered for this exciting opportunity, please contact Simon Codling directly on 0161 241 7686. Alternatively email an updated CV to Recommendations: Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £200 worth of John Lewis Vouchers

Practitioner Psychologist When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title:Practitioner Psychologist Location:Based in Croydon. Unfortunately this service does not have step free access. Salary:£60,000 (Full Time Equivalent) NHS Equivalent Band:8A Shift Pattern:22.5 hours per week, Monday to Friday working between 09:00 - 17:00, although some flexibility may be required at times with service needs. Working days can be agreed upon next stages of the interview process. About the Role We're looking for an experienced Registered Practitioner Psychologist with a background in clinical psychology to join our team in Croydon. The service offers a psychologically informed environment across four sites, providing low to high support forensic mental health services to our residents with forensic mental health needs, complex conditions, and dual diagnosis. In this role, you will drive the delivery of evidence based psychological assessments and interventions aimed at the rehabilitation and reintegration of our residents into the communities. This is a creative, evolving, and impactful role which works closely with our Group Psychological Lead and wider teams to provide support to staff and at times residents to support in providing a streamlined and psychologically informed service. Key Responsibilities Include: • Provide advice, guidance, and support to the team with supporting our residents to overcome personal challenges and create a supportive environment, • Advise and streamline best practices, and enhance the overall skills and expertise of the team to deliver high quality care and support, • Provide clinical supervision to the team, • Provide highly specialised psychological assessments for our residents with mental health and complex needs, • Exercise full clinical responsibility for residents psychological care as a care coordinator within a multidisciplinary team, • HCPC Registration is essential, • Post-graduate doctoral level training as a Registered Practitioner Psychologist including models of psychopathology, clinical psychometrics, and neuropsychology, two or more distinct psychological therapies and lifespan developmental psychology, • Previous experience working as a qualified clinical and/or forensic psychologist, including working with people with complex backgrounds/needs and a good understanding of the sector we run our services in, • Ability to teach, train, consult, and deliver clinical supervision, • Understanding of criminology, psychology, and behavioural patterns, and how they link to different behaviours and engagement, • Ability to understand and apply safeguarding protocols as they arise, • Ability and willingness to show flexibility in working patterns, responding to the needs of the service and residents, • 25 days (Full time equivalent) annual leave, increasing with the length of service, • Employer Pension Contribution, • Eligibility to register with Blue Light Discount Card, • Access to discounted tickets for music events, shows, sports and more, • Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work, • Training and Development, including access to courses, upskilling, and progression plans, • Employee Assistance Programme, including counselling, • Life Assurance Scheme, • Cycle-to-work scheme, • Annual Staff Awards We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. JBRP1_UKTJ

The successful applicant will also need to maintain their DWP approval by carrying out assessments to evaluate the overall functional effects of the Claimants health condition and or disability on their everyday life, following the PIP and/or WCA guidelines. Assessors will be expected to use DWP processes and systems and conduct high quality assessments in an empathetic and professional manner. Responsibilities: • Carry out regular 1:1 supervision, clinical observations, and dip tests/ live dip tests (audits), coaching HPs in line with defined Support Pathways based on quality performance related risk assessments., • Monitor trends and specific emerging issues that need to be addressed, delivering group quality improvement sessions where common issues are apparent., • Supervise the support pathways of Functional Assessors as defined within the Performance Excellence Framework, utilising clinical audit and quality outcomes with a view to achieving sustained quality improvement within the contract., • Carry out telephone, video and/ or face-to-face functional assessments to establish any functional restriction caused by a claimants health concern. Be the point of contact during the consultation stage for claimants with a wide range of health conditions and disabilities., • Obtain evidence from the claimant, using active listening and asking appropriate questions to establish any functional restriction., • Apply critical thinking and logical reasoning to produce accurate, and detailed reports, utilising DWP systems and processes., • Ensure that reports are completed to a high standard to achieve the required quality grades, including in relation to accurate spelling and grammar., • Support achievement of service delivery KPIs through provision of an effective and efficient Assessment Service., • Liaise with a range of clinical peers across the NHS and private healthcare sector, charities, and support organisations to obtain and evaluate evidence that assists in the production of detailed reports., • Proactively develop knowledge of health conditions through engaging with Continuous Professional Development (CPD) opportunities in line with professional registration and contractual requirements., • Undertake any training required to carry out Functional Assessor role e.g., Paper-based Reviews and initial Triage., • Take ownership of professional revalidation to ensure that this is completed within the required timescales. Essential Criteria: • A minimum of 12 months experience as a DWP approved Functional Assessor, achieving consistently high-quality clinical audit outcomes., • Be HCPC / NMC/ GMC registered with no restrictions on practice., • Have a proven record of proactively engaging with relevant Continual Professional Development (CPD)., • Broad-ranging clinical experience across a range on conditions, including working with adults., • Demonstrable knowledge of the clinical aspects and likely functional effects of a wide range of medical conditions, including skills in assessing people and the ability to perform a relevant examination., • Knowledge and skills in assessing people with conditions affecting mental health, intellectual and cognitive function including the ability to perform a relevant examination., • Ability to critically evaluate evidence and use logical reasoning to provide accurate evidence-based advice., • Have excellent interpersonal and written communication skills that include the ability to interact sensitively and appropriately, take a comprehensive, history; accurately recording clinical findings, producing succinct, accurate reports in Plain English, while utilising a questioning style that allows the Claimant to talk freely about their level of function., • Be able to take part in the continuous feedback cycle, including 360-degree feedback, and use this feedback to improve practice., • Efficient IT skills and an ability to type notes accurately whilst conducting assessments (30 words per minute minimum)., • Ability to maintain a strong work ethic while working independently., • Ability and willingness to share clinical experience and knowledge to positive effect within a team., • Comfortable working to team and individual targets., • An eye for detail., • Driven and flexible., • Demonstrable ability to manage time effectively. Please note that we reserve the right to close this advert early should we receive a sufficient number of applications JBRP1_UKTJ

Before responding to this Job Advert, please ensure that you have ‘right to work’ in the UK. Pertemps Medical Professionals are currently looking for 2 x Band 6 Occupational Therapist for our NHS Client based in South London. This vacancy is due to start ASAP and is ongoing until May 2026. Core working hours 9am-5pm. Monday – Friday. General requirement: Registered OT (HCPC reg) / Substantial post registration experience as an OT / Advising and supporting & supervising junior OT staff and students / Forensic experience (Essential) - To manage a caseload of clients with complex needs, using evidence based / client centred principles to assess, plan, implement and evaluation interventions Location: South London & Maudsley NHS Foundation Trust Rates: Umbrella payment Approx. £28- £32 Per Hour Dependant on experience & client approval Job Role Requirements: You must have the willingness to contribute to the department and interact with the busy teams Have Right to Work in the UK and be physically present in UK at the time of responding to this job advert Have full NMC and/or HCPC registration Be fully compliant to NHS Framework or Individual client standards Locations: IF YOU ARE LOOKING FOR WORK OUTSIDE OF LONDON, WE ALSO HAVE CLIENTS LOOKING FOR STAFF IN THE BELOW AREAS. London Across the Home Counties: Essex – Surrey – Hertfordshire – Buckinghamshire - Kent Bedfordshire Cambridgeshire and Peterborough Cheshire and Mersey The North West (Liverpool, Bolton, Southport, The Wirral, Manchester) and Lancashire North and South Yorkshire Bristol and Bath Wye Valley Oxfordshire Shrewsbury and Telford East and West Midlands (Birmingham and Nottingham) Why should you become part of the Pertemps Medical family: Fast track registration Your own dedicated recruitment consultant Flexible work options Choice of short -term or long-term assignments Great selection of Permanent roles Assistance with arranging accommodation Ongoing support with CPD, Revalidation and Mandatory Training As an agency we cannot sponsor visa’s so any CVs sent without ‘right to work’ or from a ‘WHO Red Listed Country’ will be deleted without response. Please only respond to this advertisement if you have the following: Registration with the relevant governing body for your profession (HCPC) Have legibility to work in the UK A minimum of 6 months Experience We will not respond if you do not meet the above criteria If you wish to hear more about our Temporary or Permanent vacancies then simply please email us: (url removed) and we will do our best to help. We look forward to hearing from you

We now have an excellent opportunity for a Maintenance Operative to join our highly regarded repairs and maintenance team based in Sidcup. This is a static role based at the Queen Mary's hospital in Sidcup. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. The Rydon group operates throughout England, predominantly in London and the southern counties. We are a dynamic, multi-talented organisation, working across a wide range of construction market sectors within the built environment. Rydon has established a strong reputation for the quality within our new-build and maintenance sectors, creating and improving communities for the benefit of current and future generations. For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do. Job Purpose We are now seeking an experienced Maintenance Operative to join our maintenance and repairs team in Kent. This team delivers a first-class repairs service in partnership with an NHS Trust across multiple primary care healthcare clinics. We provide reactive and planned maintenance to a number of NHS buildings and we work to strict timescales and safety requirements to ensure the comfort and safety of service users using these NHS facilities. You will be working in a multi-skilled role performing daily maintenance duties as part of our PPM (planned and preventative maintenance) and reactive maintenance programme. Maintenance works will include some carpentry work, fixing/minor repairs to doors, locks and seals. Some fire door experience would be beneficial to see although not essential. Other works will include light electrical i.e changing of light fixtures/light bulbs, plumbing, ironmongery (replacing door handles and locks) and general wear and tear maintenance. In addition to reactive repairs, there will also be some planned, preventative maintenance activities such as temperature checks, emergency light checks and planned upgrade works as part of our ongoing efforts to ensure a safe environment for service users. Normal working hours are 8.00am to 5.00pm Monday to Friday. What we can offer you; A competitive starting salary 25 days holiday including the ability to increase your annual leave Full training, ongoing coaching and support Employee discount scheme saving you money on products/services Company pension Free eye tests and flu jabs Access to an Employee Assistance and Wellbeing Programme Flexible benefits for you to choose from including cash health plan, Denplan and more By joining Rydon, you become part of a talented, dedicated team of maintenance engineers who are passionate about supporting the NHS and its people in their vital work and you will play an important role in ensuring a safe and comfortable environment for staff and service users. Experience Required The successful candidate will have: Proven building maintenance experience Previous experience working in healthcare or commercial environments Recognised NVQ Level 2 or equivalent in a building trade would be desirable Solid Health & Safety awareness Experience of using a handheld device (PDA) + Good IT Skills Full UK Driver’s License If you have the above experience we would strongly encourage you to apply. Upon review a member of our dedicated recruitment team will be in touch to discuss your application. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be redirected to our dedicated careers page to complete your application

Medical Field Service Engineer (Pathology Laboratory Diagnostics) Overall Earnings Circa £50,000 Basic Salary £40,000 to £44,000 Bonus 10% Company Car or Car Allowance Pension (5% employer contribution) Healthcare Phone, Laptop and iPad 27 Days Holiday Plus Bank Holidays Company Credit Card The Role – Medical Field Service Engineer (Pathology Laboratory Diagnostics) This market leader seeks to recruit a technically motivated and customer focused Medical Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range of sophisticated medical laboratory diagnostics systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicants will support clinical chemistry and blood diagnostics products located at customer sites Your Background – Medical Field Service Engineer (Pathology Laboratory Diagnostics) To succeed in this exciting role, you must be able to demonstrate: A competent background in a customer facing field service engineering capacity gained within any high value capital equipment environment Applications are encouraged from engineers with a broad range of backgrounds, including laboratory device, medical device, pharmaceutical device, ex forces engineers (medical & dental, weapons systems, radar) and a wide range of other electronic or electro-mechanical sectors Engineers with experience of the diagnostics field, including autoimmune diagnostics, immunology, biochemistry, haematology, histology, microbiology and immunodiagnostics systems are also encouraged to register their interest A qualification in engineering, electronics or a science based subject to a minimum of ONC level, City & Guilds or NVQ Applicants are welcome from field service engineers from a broad base of sectors, as full and comprehensive product training will be provided The Company – Medical Field Service Engineer (Pathology Laboratory Diagnostics) Well respected supplier of sophisticated medical diagnostics systems, trusted by healthcare professionals to accurately diagnose and test patients for a wide range of medical conditions and diseases This instantly recognisable brand leader supplies a wide range of innovative diagnostic based laboratory and medical systems to the healthcare sector, and offers 'best in class' solutions across their range of products and systems, which include applications for microbiology, immunodiagnostics, molecular diagnostics and blood bank screening At the core of their business lie product innovation, excellent customer service and good people This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or employment business

Advanced Nurse Practitioner / Advanced Clinical Practitioner (ANP/ACP) - Permanent Role Location: Croydon ICU, Croydon Salary: Up to £60,000, depending on experience (pro rata) Hours: 36 hours per week Contract Type: Permanent, Full-time About the Role Medacs Healthcare is delighted to be working in partnership with Operose Health to recruit an Advanced Nurse Practitioner / Advanced Clinical Practitioner for their team at Croydon ICU, Croydon. This permanent, full-time role offers you the opportunity to make a real difference in primary care with Operose Health. If successful, we will support you throughout compliance and onboarding, so you feel confident and ready to start your new role. About You You are an experienced Advanced Practitioner with a passion for delivering high-quality care in a primary care setting. You are NMC registered, with advanced clinical practice or working towards non-medical prescriber status. You have a minor injury and illness qualification and are committed to maintaining and monitoring high standards of care. Ideally, you hold a Level 7 (MSc) Practitioner qualification, or you are accredited or working towards ACP status. Key Responsibilities Provide care for patients from initial history taking and clinical assessment through to diagnosis, treatment, and evaluation of care. Demonstrate safe, evidence-based clinical decision-making and expert care, including assessment and diagnosis for patients within general practice. Work collaboratively with the general practice team to meet patient needs, support policy and procedure delivery, and provide nurse leadership as required.Requirements Essential: Experience in a primary care setting. NMC registered nurse with advanced clinical practice or working towards non-medical prescriber status. Minor injury and illness qualification. Ability to maintain and monitor standards of care.Desirable: Level 7 (MSc) Practitioner or working towards ACP accreditation.What's on Offer Annual salary up to £60,000, depending on qualifications and experience. 27 days annual leave plus bank holidays (pro rata). One week paid CPD/study leave per year (pro rata), plus in-house CPD training tailored to your needs. Opportunities for career development and specialisation within a large-scale primary care provider. Car benefit scheme, including electric vehicles. Cycle to work scheme. Travel season ticket loans. Discount cards. Employee wellbeing services, including free yoga videos and a wellbeing app.About Operose Health Operose Health delivers local primary care at scale, supporting over 700,000 registered patients across 82 locations. Their clinical model focuses on local health needs while benefiting from regional and centralised support. Operose Health is dedicated to transforming communities, reducing health inequalities, and supporting the NHS with innovative solutions. About Medacs Healthcare Medacs Healthcare is a leading healthcare staffing agency with over 30 years' experience partnering with the NHS and private healthcare providers. Renowned for our commitment to healthcare professionals, we offer expert guidance, ongoing development, and a supportive working environment throughout every stage of their careers. Guided by our values, we are a trusted provider to both the NHS and the private sector. How to Apply Please apply online and attach your most recent CV, or email me on (url removed) Applicants must have the right to work in the UK. Visa sponsorship is not available for this role. Medacs Healthcare is committed to equality, diversity, and inclusion, and welcomes applications from all backgrounds

This position offers competitive salary and excellent training opportunities.

A healthcare provider is seeking a highly motivated GP to join their innovative, training-focused practice serving 20,000 patients in Wallington.

Candidates must be fully GMC registered and have subspecialty training in Neuroradiology. This role involves reporting acute and outpatient cases, working closely with a multi-disciplinary team while supporting registrar training.

A healthcare recruitment firm is seeking a dedicated Salaried General Practitioner for a well-established GP training practice in South Cumbria. This role offers flexible working options, an annual earning potential of up to £11,500 per session, NHS pension, full indemnity cover, and six weeks of a

A renowned healthcare provider is seeking a Senior House Officer in Gastroenterology to care for inpatients with gastrointestinal disorders.You will support the Gastroenterology Day Unit and participate in various clinical and administrative tasks.The role offers a structured work schedule without n

A well-established NHS GP surgery in London is seeking newly qualified or experienced GPs for flexible sessions of 4-5 per week. The practice promotes a friendly environment and encourages continual growth while offering benefits like NHS pension eligibility.

Go back St George's University Hospitals NHS Foundation Trust ABN Neurology Advanced Clinical Training Fellowship in TBI The closing date is 20 April 2026 This is an ABN accredited one-year full time peri-post CCT clinical fellowship post. Close liaison with the emergency department, NITU and neuros

A major London teaching hospital is seeking trainees for a 2-year rotational Internal Medicine Training programme starting August 2026. Successful completion will lead to eligibility for Group 2 specialty training.

The ideal candidate will be GMC registered with specialist training and possess excellent communication skills.

Outcomes and Career ProgressionSuccessful completion of the programme will equip you to apply for Group 2 specialty training, supported by the Alternative Certificate to Enter Group 2 Higher Physician Specialty Training, validated by the ICHT local training programme director. Location and Programme

In return, the company offers competitive pay along with a comprehensive benefits package including free training and retail discounts.

A leading healthcare provider in Greater London is seeking a doctor for a six-month appointment in Infectious Diseases at St Mary’s Hospital, starting August 2026.This role requires SHO-level experience and involves providing high-quality care, supporting ward cover, and engaging in clinical activ

A leading NHS Trust in London is looking for a dynamic Learning and Development Advisor to enhance training programmes across their organization. You will deliver and assess training, ensure alignment with professional standards, and contribute to curriculum development.

This position promises training opportunities and support within a multi-disciplinary environment.

No prior experience is necessary as training will be provided.

The position offers a supportive environment focused on staff development and continuous training.

A leading healthcare provider in the UK is seeking an enthusiastic Podiatrist for a Band 5 MSK training post. The position offers structured training and supportive supervision, ensuring a pathway for career progression.

A Vacancy at Epsom and St Helier University Hospitals NHS Trust. Maintain and deliver a training programme across the chosen two modalities. Attend courses, lectures, and in-service training as required by the post, and ensure personal Continuous Professional Development, as well as support other ra

The position suits advanced trainees seeking specialized training within a busy paediatric center.

They offer competitive hours with flexibility in the working pattern and an opportunity for clinical training and career development.

A leading healthcare provider seeks an Advanced Clinical Pharmacist and Clinical Educator to join the Royal Liverpool Hospital.This role combines advanced pharmacy practice with a significant emphasis on undergraduate education.You will lead experiential learning for pharmacy students, collaborate o

This advanced role involves comprehensive training and responsibilities related to critical care patients, providing expert clinical care across the intensive care and wider Trust.

This full-time training position involves clinical experience in the 0-19 Service, with a starting salary between £35,763 and £43,466.

The role offers opportunities for comprehensive training, flexible working hours, and the chance to gain experience across various specialties. Compensation includes NHS Pension contributions and accrued holiday pay.

A prominent NHS healthcare provider is seeking Apprentice Dental Nurses for an 18-month training program starting in September 2026 in Greater London. Candidates will undertake a mixture of theoretical and practical training, working alongside qualified staff to gain essential skills in dental care.

The position provides comprehensive training and flexible work options for optimal professional growth.

A major community healthcare provider in London is seeking a dedicated Special School Nurse to support children aged 4-19 with learning disabilities and complex health needs.The role involves clinical assessments, managing medication, and collaborating with educational staff.Applicants should be exp

Applicants must have relevant qualifications and experience, with opportunities for training and professional development.

You will be responsible for delivering fire safety training, conducting audits, and ensuring compliance with safety regulations.

Responsibilities include interpreting clinical data, abiding by coding standards, and continuous self-development through training.

Candidates should possess excellent interpersonal and clinical skills and be willing to partake in oncology training and leadership development.

Ensure training supports information governance, clinical safety, and patient safety standards. Embed equality, diversity and inclusion principles and accessible learning practices across all training. The EPR Training Manager is central to the successful implementation and integration of a new Elec

A leading healthcare provider in the region is seeking a Clinical Fellow in Hand Surgery to join their team starting August 2026.The role requires candidates to hold a completed FRCS exam and full GMC registration.Responsibilities include staffing clinics, performing diverse surgical procedures, and

A healthcare institution in Greater London is seeking an Emergency Medicine Trust SHO to manage patient assessments and care in a busy emergency department.Candidates must have an MBBS degree, GMC registration, and successfully completed Foundation Year 1.This full-time role involves working with on

A leading healthcare provider in the United Kingdom is seeking adaptable Pharmacists to join their hospital pharmacy team.This position offers valuable exposure to a hospital environment and the possibility of flexible working hours, including weekends.Responsibilities include conducting medicines r

A care home provider in Sevenoaks is seeking a passionate Gardener.The role involves maintaining the grounds to enhance the residents' experience.Key responsibilities include gardening, equipment maintenance, and ensuring safety in the outdoor areas.Candidates should have general gardening experienc